The Center for Grassroots Oversight

This page can be viewed at http://www.historycommons.org/context.jsp?item=CoalitionRaidsLaborUnionHQ&scale=5&startpos=800


Context of 'December 6, 2003: Coalition Forces Raid Headquarters of Iraqi Labor Union Federation'

This is a scalable context timeline. It contains events related to the event December 6, 2003: Coalition Forces Raid Headquarters of Iraqi Labor Union Federation. You can narrow or broaden the context of this timeline by adjusting the zoom level. The lower the scale, the more relevant the items on average will be, while the higher the scale, the less relevant the items, on average, will be.

Page 9 of 19 (1851 events)
previous | 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19 | next

In 1999, a Moroccan named Hassan Dabou infiltrated al-Qaeda for the Moroccan intelligence agency. He was sent to Afghanistan, posing as an Islamic radical on the run from the Moroccan government. While there, he was able to grow close to bin Laden. He heard bin Laden repeatedly vent his anger at the failure of the World Trade Center bombing in 1993 (see February 26, 1993). Bin Laden was “very disappointed” that the towers did not fall. Dabou heard that bin Laden had planned “something spectacular” involving “large scale operations in New York in the summer or fall of 2001.” Moroccan intelligence passed this information to US. Around this time, US intelligence is so interested that they call Dabou to Washington to report on this information in person. Dabout makes the trip in secret, but apparently his cover is blown and he is unable to go back and gather more intelligence. Dabou is still in Washington cooperating with US intelligence agents when 9/11 occurs. After 9/11 he will remain in Washington, get a new identity, and continue to work with US intelligence. (Agence France-Presse 11/22/2001; Cooley 5/21/2002; McGrory 6/12/2002)

The Federal Reserve Board of Governors issues a non-routine supervisory letter to Federal Reserve banks, emphasizing the need to continue monitoring suspicious activity reports (SARs). The letter gives no explanation why it has been sent out at this particular time, but states, “Reserve banks must continue to conduct a thorough and timely review of all material SARs filed by supervised financial institutions in their districts.” It adds, “A periodic, comprehensive review of SARs will assist Reserve banks in identifying suspicious or suspected criminal activity occurring at or through supervised financial institutions; provide the information necessary to assess the procedures and controls used by the reporting institutions to identify, monitor, and report violations and suspicious illicit activities; and assist in the assessment of the adequacy of anti-money laundering programs.” (Spillenkothen 8/2/2001) While the letter does not say if there are specific reasons why the banks should currently be watching for suspicious activities, William Bergman, an economist who works at the Federal Reserve Bank of Chicago from 1990 to 2004, will later point out, “Intelligence warnings on terrorism were rising significantly in mid-2001.” He will therefore question whether, “with terrorism and its financing already recognized as an important element of the national money laundering strategy,” this letter is “related to these warnings.” He will also point out, “negotiations between the Taliban and representatives of the United States over energy production issues in Afghanistan ended on August 2, 2001” (see August 2, 2001), and that, “Four days later, President Bush received a ‘PDB’—a presidential daily brief—with a headline warning that bin Laden was ‘determined to strike in US,’ and the body text of the PDB referred to ‘patterns of suspicious activity’” (see August 6, 2001). (Bergman 1/4/2006) When, in December 2003, Bergman asks the Board of Governors staff why it issued the August 2 letter, and if the letter was related to intelligence about heightened terrorist threats, he will receive no reply and subsequently be told he has “committed an egregious breach of protocol in calling the Board staff and asking the question.” (Bergman 5/14/2006) Also around this time, between June and August 2001, there is an unexplained surge in the amount of US currency in circulation (see June-August 2001). (Bergman 9/16/2005)

The CIA officers who draft a presidential daily briefing (PDB) item given to George Bush on August 6 (see August 6, 2001) ask an FBI agent for additional information and also to review a draft of the memo, but she does not provide all the additional information she could. The 9/11 Commission will refer to the FBI agent as “Jen M,” so she is presumably Jennifer Maitner, an agent with the Osama bin Laden unit at FBI headquarters. The purpose of the memo is to communicate to the president the intelligence community’s view that the threat of attacks by bin Laden is both current and serious. But Maitner fails to add some important information that she has: around the end of July, she was informed of the Phoenix memo, which suggests that an inordinate number of bin Laden-related Arabs are taking flying lessons in the US (see July 10, 2001). She does not link this to the portion of the memo discussing aircraft hijackings. Responsibility for dealing with the Phoenix memo is formally transferred to her on August 7, when she reads the full text. The finished PDB item discusses the possibility bin Laden operatives may hijack an airliner and says that there are “patterns of suspicious activity in this country consistent with preparations for hijackings.” It is unclear whether the draft PDB item Maitner reviews contains this information. However, if it does, it apparently does not inspire her to take any significant action on the memo before 9/11, such as contacting the agents in Phoenix to notify them of the preparations for hijackings (see July 27, 2001 and after). The PDB will contain an error, saying that the FBI was conducting 70 full field investigations of bin Laden-related individuals (see August 6, 2001), but this error is added after Maitner reviews the draft, so she does not have the opportunity to remove it. (9/11 Commission 7/24/2004, pp. 260-2, 535; US Department of Justice 11/2004, pp. 69-77 pdf file)

President Bush at his Crawford, Texas, ranch on August 6, 2001. Advisors wait with classified briefings.President Bush at his Crawford, Texas, ranch on August 6, 2001. Advisors wait with classified briefings. [Source: White House]President Bush receives a classified presidential daily briefing (PDB) at his Crawford, Texas ranch indicating that Osama bin Laden might be planning to hijack commercial airliners. The PDB provided to him is entitled, “Bin Laden Determined to Strike in US.” The entire briefing focuses on the possibility of terrorist attacks inside the US. (Sanger 5/15/2002; Hirsh and Isikoff 5/27/2002) The analysts who drafted the briefing will say that they drafted it on the CIA’s initiative (see July 13, 2004), whereas in 2004 Bush will state that he requested a briefing on the topic due to threats relating to a conference in Genoa, Italy, in July 2001, where Western intelligence agencies believed Osama bin Laden was involved in a plot to crash an airplane into a building to kill Bush and other leaders (see April 13, 2004). The analysts will later explain that they saw it as an opportunity to convey that the threat of an al-Qaeda attack in the US was both current and serious. (9/11 Commission 7/24/2004, pp. 260) The existence of this briefing is kept secret, until it is leaked in May 2002, causing a storm of controversy (see May 15, 2002). While National Security Adviser Condoleezza Rice will claim the memo is only one and a half pages long, other accounts state it is 11 1/2 pages instead of the usual two or three. (Sanger 5/15/2002; Hirsh and Isikoff 5/27/2002; Schrom 10/1/2002) A page and a half of the contents will be released on April 10, 2004; this reportedly is the full content of the briefing. (Pincus and Eggen 4/10/2004) The briefing, as released, states as follows (note that the spelling of certain words are corrected and links have been added):
bullet Clandestine, foreign government, and media reports indicate bin Laden since 1997 has wanted to conduct terrorist attacks in the US (see December 1, 1998). Bin Laden implied in US television interviews in 1997 and 1998 that his followers would follow the example of World Trade Center bomber Ramzi Yousef and “bring the fighting to America” (see May 26, 1998).
bullet After US missile strikes on his base in Afghanistan in 1998, bin Laden told followers he wanted to retaliate in Washington, according to a -REDACTED-service (see December 21, 1998).
bullet An Egyptian Islamic Jihad (EIJ) operative told -REDACTED- service at the same time that bin Laden was planning to exploit the operative’s access to the US to mount a terrorist strike.
bullet The millennium plotting in Canada in 1999 may have been part of bin Laden’s first serious attempt to implement a terrorist strike in the US. Convicted plotter Ahmed Ressam has told the FBI that he conceived the idea to attack Los Angeles International Airport himself (see December 14, 1999), but that bin Laden lieutenant Abu Zubaida encouraged him and helped facilitate the operation. Ressam also said that in 1998 Abu Zubaida was planning his own US attack (see Late March-Early April 2001 and May 30, 2001).
bullet Ressam says bin Laden was aware of the Los Angeles operation.
bullet Although bin Laden has not succeeded, his attacks against the US Embassies in Kenya and Tanzania in 1998 (see 10:35-10:39 a.m., August 7, 1998) demonstrate that he prepares operations years in advance and is not deterred by setbacks. Bin Laden associates surveyed our embassies in Nairobi and Dar es Salaam as early as 1993 (see Late 1993-Late 1994), and some members of the Nairobi cell planning the bombings were arrested and deported in 1997.
bullet Al-Qaeda members—including some who are US citizens—have resided in or traveled to the US for years, and the group apparently maintains a support structure that could aid attacks (see January 25, 2001). Two al-Qaeda members found guilty in the conspiracy to bomb our embassies in East Africa were US citizens (see September 15, 1998), and a senior EIJ member lived in California in the mid-1990s (see November 1989 and September 10, 1998).
bullet A clandestine source said in 1998 that a bin Laden cell in New York was recruiting Muslim-American youth for attacks (see October-November 1998).
bullet “We have not been able to corroborate some of the more sensational threat reporting, such as that from a [REDACTED] service in 1998 saying that bin Laden wanted to hijack a US aircraft to gain the release of ‘Blind Sheikh’ Omar Abdul-Rahman and other US-held extremists” (see 1998, December 4, 1998, and May 23, 2001). (9/11 Commission 7/24/2004, pp. 223) According to the Washington Post, this information came from a British service. (Woodward and Eggen 5/18/2002)
bullet Nevertheless, FBI information since that time indicates patterns of suspicious activity in this country consistent with preparations for hijackings or other types of attacks, including recent surveillance of federal buildings in New York (see May 30, 2001).
bullet The FBI is conducting approximately 70 full-field investigations throughout the US that it considers bin Laden-related (see August 6, 2001). CIA and the FBI are investigating a call to our embassy in the UAE in May saying that a group or bin Laden supporters was in the US planning attacks with explosives (see May 16-17, 2001). (9/11 Commission 7/24/2004, pp. 223)
In retrospect, the briefing is remarkable for the many warnings that apparently are not included (see for instance, from the summer of 2001 prior to August alone: May 2001, June 2001, June 12, 2001, June 19, 2001, Late Summer 2001, July 2001, July 16, 2001, Late July 2001, Late July 2001, Summer 2001, June 30-July 1, 2001, July 10, 2001, and Early August 2001). According to one account, after the PDB has been given to him, Bush tells the CIA briefer, “You’ve covered your ass now” (see August 6, 2001). Incredibly, the New York Times later reports that after being given the briefing, Bush “[breaks] off from work early and [spends] most of the day fishing.” (Rich 5/25/2002) In 2002 and again in 2004, National Security Adviser Rice will incorrectly claim under oath that the briefing only contained historical information from 1998 and before (see May 16, 2002 and April 8, 2004).

According to journalist and author Ron Suskind, just after a CIA briefer presents President Bush with the later infamous PDB (Presidential Daily Briefing) item entitled “Bin Laden Determined to Strike in US” (see August 6, 2001), Bush tells the briefer, “You’ve covered your ass, now.” This account is from Suskind’s 2006 book The One Percent Doctrine, which is based largely on anonymous accounts from political insiders. In the book, after describing the presentation of the PDB, Suskind will write: “And, at an eyeball-to-eyeball intelligence briefing during this urgent summer, George W. Bush seems to have made the wrong choice. He looked hard at the panicked CIA briefer. ‘All right,’ he said. ‘You’ve covered your ass, now.’” (Suskind 2006, pp. 2; Gellman 6/20/2006)

The CIA’s Presidential Daily Briefing (PDB) given to President Bush on this day (see August 6, 2001) contains the important line, “The FBI is conducting approximately 70 full field investigations throughout the US that it considers bin Laden-related.” Bush will state in 2004 that, based on this, “I was satisfied that some of the matters were being looked into.” National Security Adviser Rice will explain that since the FBI had 70 “full-field investigations under way of cells” in the US, “there was no recommendation [coming from the White House] that we do something about” the large number of warnings coming in. However, the number and content of the FBI investigations appears grossly exaggerated. The FBI later will reveal that the investigations are not limited to al-Qaeda and do not focus on al-Qaeda cells. Many were criminal investigations, which typically are not likely to help prevent future terrorist acts. An FBI spokesman will say the FBI does not know how that number got into Bush’s PDB. The 9/11 Commission will later conclude, “The 70 full-field investigations number was a generous calculation that included fund-raising investigations. It also counted each individual connected to an investigation as a separate full-field investigation. Many of these investigations should not have been included, such as the one that related to a dead person, four that concerned people who had been in long-term custody, and eight that had been closed well before August 6, 2001.” (Royce and Brune 4/10/2004; Associated Press 4/11/2004; 9/11 Commission 7/24/2004, pp. 262, 535)

Bush being briefed at his ranch on August 6, 2001.Bush being briefed at his ranch on August 6, 2001. [Source: Associated Press]On April 29, 2004, President Bush will testify before the 9/11 Commission, but almost no details of what he said will be publicly released. He testifies with Vice President Cheney, in private, not under oath, is not recorded, and the notes that the commissioners take are censored by the White House (see April 29, 2004). However, the 9/11 Commission will release a one paragraph summary of how Bush claims he responded to the Presidential Daily Briefing of August 6, 2001, entitled, “Bin Laden Determined to Strike in US” (see August 6, 2001). The Commission recalls, “The President told us the August 6 report was historical in nature. President Bush said the article told him that al-Qaeda was dangerous, which he said he had known since he had become President. The President said bin Laden had long been talking about his desire to attack America. He recalled some operational data on the FBI, and remembered thinking it was heartening that 70 investigations were under way (see August 6, 2001). As best he could recollect, [National Security Adviser] Rice had mentioned that the Yemenis’ surveillance of a federal building in New York had been looked into in May and June, but there was no actionable intelligence (see May 30, 2001). He did not recall discussing the August 6 report with the Attorney General or whether Rice had done so. He said that if his advisers had told him there was a cell in the United States, they would have moved to take care of it. That never happened.” The 9/11 Commission will conclude that they could find no evidence of any further discussions or actions taken by Bush and his top advisers in response to the briefing (see Between August 6 and September 10, 2001). (9/11 Commission 7/24/2004, pp. 260)

The 9/11 Commission will later state that after the now famous “bin Laden Determined to Strike in US” memo is given to President Bush on August 6, 2001 (see August 6, 2001), “We have found no indication of any further discussion before September 11 among the president and his top advisers of the possibility of a threat of an al-Qaeda attack in the United States.” (Isikoff and Hosenball 4/28/2005) 9/11 Commissioner Bob Kerrey will later state to CNN,“[B]y the way, there’s a credible case that the president’s own negligence prior to 9/11 at least in part contributed to the disaster in the first place.… [I]n the summer of 2001, the government ignored repeated warnings by the CIA, ignored, and didn’t do anything to harden our border security, didn’t do anything to harden airport country, didn’t do anything to engage local law enforcement, didn’t do anything to round up INS and consular offices and say we have to shut this down, and didn’t warn the American people. The famous presidential daily briefing on August 6, we say in the report that the briefing officers believed that there was a considerable sense of urgency and it was current. So there was a case to be made that wasn’t made.… The president says, if I had only known that 19 Islamic men would come into the United States of America and on the morning of 11 September hijack four American aircraft, fly two into the World Trade Center, one into the Pentagon, and one into an unknown Pennsylvania that crashed in Shanksville, I would have moved heaven and earth. That’s what he said. Mr. President, you don’t need to know that. This is an Islamic Jihadist movement that has been organized since the early 1990s, declared war on the United States twice, in ‘96 and ‘98. You knew they were in the United States. You were warned by the CIA. You knew in July they were inside the United States. You were told again by briefing officers in August that it was a dire threat. And what did you do? Nothing, so far as we could see on the 9/11 Commission.” (CNN 11/8/2004)

Mohamed Atta stayed at the Las Vegas Econolodge.Mohamed Atta stayed at the Las Vegas Econolodge. [Source: Chris Farina/Corbis]The lead hijackers meet in Las Vegas for a summit a few weeks before 9/11. Investigators will believe that this is the “most crucial planning in the United States,” but will not understand why the hijackers choose Vegas, since they are all living on the East Coast at this time (see March 2001-September 1, 2001 and August 6-September 9, 2001). One senior official will speculate, “Perhaps they figured it would be easy to blend in.” (van Natta, and Zernike 11/4/2001) At least three of the plot leaders are in Las Vegas at this time. Hani Hanjour and Nawaf Alhazmi fly from Dulles Airport to Los Angeles on an American Airlines Boeing 757, the same sort of plane they hijack on 9/11, and then continue to Las Vegas. Mohamed Atta also flies to Las Vegas from Washington National Airport. This is his second trip to Vegas, which was also previously visited by some of the other hijackers (see May 24-August 14, 2001). A few weeks earlier, Atta had traveled to Spain, possibly with some of the other hijackers, to finalize the plans for the attack with their associate Ramzi bin al-Shibh (see July 8-19, 2001). (US District Court for the Eastern District of Virginia, Alexandria Division 7/31/2006, pp. 1, 17, 21 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division 7/31/2006, pp. 57-8 pdf file) Alhazmi will later be recalled by a hotel employee, who will say she ran into him at the Days Inn. According to her later account, he is “cold and abrupt,” in Vegas on “important business,” and will soon be traveling to Los Angeles. He asks for a list of Days Inns in Los Angeles, but does not want a reservation to be made. He also claims to be from Florida, although he is only thought to have spent a week there (see June 19-25, 2001). (Puit and Kalil 10/26/2001) A close associate of the hijackers, Ramzi bin al-Shibh, will later say in a 2002 interview that Ziad Jarrah, Marwan Alshehhi, and Khalid Almihdhar are also present in Vegas at this time. (Fouda and Fielding 2003, pp. 137) Newsweek calls Vegas an “odd location” and comments: “They stayed in cheap hotels on a dreary stretch of the Strip frequented by dope dealers and $10 street hookers. Perhaps they wished to be fortified for their mission by visiting a shrine to American decadence. Or maybe they just wanted a city that was easy to reach by air from their various cells in Florida, New Jersey and San Diego.” (Thomas 10/15/2001)

After Zacarias Moussaoui is arrested (see August 16, 2001), the FBI’s Minneapolis field office becomes very concerned that he may be part of a larger operation involving hijacked aircraft and that he represents a real threat to US national security. One of the agents, Harry Samit, will later say that he and his colleagues are “obsessed” with Moussaoui. Samit sends over 70 communications warning about Moussaoui to the following:
bullet The Hezbollah, bin Laden, and Radical Fundamentalist Units at FBI headquarters (see August 20-September 11, 2001);
bullet Another FBI field office (see August 23, 2001);
bullet The CIA (see August 24, 2001);
bullet The FBI’s offices in Paris and London;
bullet The FAA;
bullet The Secret Service;
bullet The Immigration and Naturalization Service; and
bullet Another intelligence agency (possibly the National Security Agency).
While some of these bodies are responsive (see August 22, 2001 and August 24, 2001), Samit and his colleagues in Minnesota are forced to engage in a running battle with the Radical Fundamentalist Unit (RFU) at FBI headquarters, which obstructs their attempts to obtain a warrant to search Moussaoui’s belongings. Samit will later accuse the RFU of “criminal negligence” because they were trying to “run out the clock” to deport Moussaoui, instead of prosecuting him. (US Department of Justice 11/2004, pp. 101-221 pdf file; Johnson 3/9/2006; Markon and Dwyer 3/21/2006)

Hani Hanjour.Hani Hanjour. [Source: FBI]9/11 hijacker Hani Hanjour goes to the Freeway Airport in Bowie, Maryland, about 20 miles west of Washington. He wants to rent a single engine Cessna airplane. However, when two instructors take him on three test runs, they find he has trouble controlling and landing the plane. One instructor has to help him land. Due to his poor skills, therefore, he is not allowed to rent one of their planes without more lessons. Further, while Hanjour appears to have logged over 600 hours of flying experience and possesses a valid pilot’s license (though it has in fact expired), he refuses to provide contact information: He gives no phone number and only gives his address as being a hotel in Laurel. In spite of Hanjour’s lack of flying skills, chief instructor Marcel Bernard later claims, “There’s no doubt in my mind that once [Flight 77] got going, he could have pointed that plane at a building and hit it.” (Paprocki 9/19/2001; Furfari 9/21/2001; Frank 9/23/2001; Goldstein, Sun, and Lardner 10/15/2001) However, on 9/11, in piloting Flight 77 into the Pentagon, Hanjour would have needed to do much more than simply point the plane at a target. Because Flight 77 at first seemed to overshoot its target, the Washington Post will note that “the unidentified pilot executed a pivot so tight that it reminded observers of a fighter jet maneuver. The plane circled 270 degrees to the right to approach the Pentagon from the west, whereupon Flight 77 fell below radar level.… Aviation sources said the plane was flown with extraordinary skill, making it highly likely that a trained pilot was at the helm.” (Fisher and Phillips 9/12/2001) One Washington air traffic controller will later comment, “The speed, the maneuverability, the way that he turned, we all thought in the radar room, all of us experienced air traffic controllers, that that was a military plane.” (News 10/24/2001) One law enforcement official who will study Flight 77’s descent after 9/11 will call it the work of “a great talent… virtually a textbook turn and landing.” (Fainaru and Ibrahim 9/10/2002) Remarkably, the 9/11 Commission will overlook the numerous accounts of Hanjour’s terrible piloting skills (see April 15, 1999 and January-February 2001) and state that 9/11 mastermind Khalid Shaikh Mohammed assigned the Pentagon target specifically to Hanjour because he was “the operation’s most experienced pilot.” (9/11 Commission 7/24/2004, pp. 530)

Zacarias Moussaoui’s roommate, Hussein al-Attas, makes thirteen phone calls from jail to El Hadj Ndiaye, the imam of his local mosque in Norman, Oklahoma looking for assistance in raising money for his bond. Al-Attas was arrested and jailed shortly after Moussaoui was detained (see August 16, 2001 and August 16, 2001). Ndiaye reportedly becomes “very upset” when he hears that Moussoaui is going to be deported. According to an FBI translation of one of these conversations, Ndiaye says, “I heard you guys wanted to go on jihad.” Al-Attas responds, “Don’t talk about that now.” (US Department of Justice 11/2004, pp. 134, 167-8, 201 pdf file; US Department of Justice 3/1/2006 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division 7/31/2006 pdf file) The Radical Fundamentalist Unit (RFU) at FBI headquarters learns of the translated conversation on August 29 (see August 29, 2001), but the RFU chief downplays the significance of the reference to jihad. Two other people involved in posting the bond for al-Attas were the subject of counterterrorism investigations (see August 20, 2001 and August 23, 2001).

John O’Neill.
John O’Neill. [Source: FBI]An article in the New York Times reveals that the FBI has launched an internal investigation of John O’Neill, one of its most senior counterterrorism officials, for losing a briefcase that contained highly classified information. (Johnston and Risen 8/19/2001) O’Neill, special agent in charge of the FBI’s national security division in New York, had his briefcase, which contained his division’s annual field office report, stolen when he left it unattended during a conference in Orlando, Florida, in July 2000 (see July 2000). The briefcase was found a few hours later with the report still in it. (Wright 2006, pp. 317; Graff 2011, pp. 260) However, the FBI’s Office of Professional Responsibility immediately launched an investigation to determine whether any criminal charges should be brought against O’Neill. (Weiss 2003, pp. 281) That investigation recently ended with a decision not to prosecute, but the FBI’s internal affairs unit subsequently began an investigation to determine whether O’Neill had violated FBI rules. According to the Times: “FBI officials were alarmed, in part, because of the sensitivity of the documents involved, including details about the bureau’s counterterrorism and counterintelligence operations. One document contained highly sensitive information about an FBI source.” (Johnston and Risen 8/19/2001)
Story Appears Timed to Stop O'Neill Getting a Job on the NSC - The New Yorker will later comment that the leaking of the details of the FBI investigation to the Times “seemed to be timed to destroy O’Neill’s chance of being confirmed for [a National Security Council] job.” The leak was “somebody being pretty vicious to John,” Thomas Pickard, acting FBI director, will say. (Wright 1/14/2002)
Several Officials Will Be Suspected of Being the Article's Source - A number of people will be suspected of leaking the details of the investigation to the Times. (Weiss 2003, pp. 347) O’Neill will suspect Pickard. The acting director “was out to get John for a long time and John never really knew why,” Valerie James, O’Neill’s longtime girlfriend, will say. Pickard will deny being the leaker, though, when O’Neill confronts him about the issue. (PBS 10/3/2002) Other possible sources of the leak, according to journalist and author Murray Weiss, include Dale Watson, assistant director of the FBI’s counterterrorism division; Barbara Bodine, the US ambassador to Yemen; and Richard Clarke, the White House counterterrorism chief. (Weiss 2003, pp. 347)
O'Neill Has Overseen Major Terrorism Investigations - O’Neill’s job is among the most powerful in the FBI, and O’Neill has overseen cases such as the bombings of the US embassies in Kenya and Tanzania in August 1998 (see 10:35-10:39 a.m., August 7, 1998), and the attack on the USS Cole in Yemen in October 2000 (see October 12, 2000). (Johnston and Risen 8/19/2001) He is the FBI’s “most committed tracker of Osama bin Laden and his al-Qaeda network of terrorists,” according to the New Yorker. But he will retire from the FBI on August 22 and take up a new job as head of security at the World Trade Center a day later (see August 22, 2001 and August 23, 2001). (Wright 1/14/2002; Weiss 2003, pp. 349-350)

The FBI Minneapolis field office wishes to search Zacarias Moussaoui’s belongings, which will later be found to contain enough information to potentially stop 9/11 (see August 16, 2001). To do so it must get the approval of the Radical Fundamentalist Unit (RFU) at FBI headquarters. However, the RFU throws obstacles in the warrant request’s path:
bullet RFU chief Dave Frasca stops the Minneapolis office from pursuing a criminal warrant (see August 21, 2001);
bullet When French authorities say that Moussaoui is connected to the Chechen rebels, RFU agent Mike Maltbie insists that the FBI representative in Paris go through all telephone directories in France to see how many Zacarias Moussaouis live there (see August 22, 2001);
bullet Maltbie stops Minneapolis from informing the Justice Department’s Criminal Division about the case (see August 22, 2001);
bullet When RFU agent Rita Flack, who is working on the Moussaoui case, reads the Phoenix memo suggesting that bin Laden is sending pilots to the US for training, she apparently does not tell her colleagues about it, even though it was addressed to several of them, including Frasca (see July 10, 2001 and August 22, 2001);
bullet The RFU does not provide the relevant documentation to attorneys consulted about the request. In particular, Flack does not tell them about the Phoenix Memo, even though one of the attorneys will later say she asked Flack if anyone is sending radical Islamists to the US to learn to fly (see August 22-28, 2001);
bullet When Minneapolis learns Moussaoui apparently wants to go on jihad, Frasca is not concerned and says jihad does not necessarily mean holy war. However, a top Justice Department attorney will later say “he would have tied bells and whistles” to this comment in a request for a search warrant had he known this (see August 17, 2001 and August 29, 2001);
bullet Maltbie tells the Minneapolis office that getting a warrant will “take a few months” (see August 24, 2001). He also tells Minneapolis, “We know what’s going on. You will not question us.” (see August 27, 2001);
bullet Maltbie weakens the warrant request by editing it and removing a statement by a CIA officer that Chechen rebel leader Ibn Khattab was closely connected to Osama bin Laden, despite there being intelligence linking that leader to bin Laden (see August 28, 2001);
bullet In a key meeting with an attorney about the request, Maltbie and Flack, who are submitting the warrant, are adamant that it is not sufficiently supported (see August 28, 2001);
bullet Frasca opposes a plan to put an undercover officer in the jail cell with Moussaoui to find out more information about his connections to Islamic militants (August 29, 2001 and Shortly After);
bullet The RFU does not want a Minneapolis agent to accompany Moussaoui when he is deported (see (August 30-September 10, 2001));
bullet The RFU does not re-consider getting a criminal search warrant after a decision is taken not to seek a warrant under the Foreign Intelligence Surveillance Act (see After August 28, 2001);
bullet Frasca and Maltbie are said to oppose a search warrant after 9/11 (see September 11, 2001).
It is unclear why the RFU opposes the warrant so strongly. The Justice Department’s Office of Inspector General will later criticize the RFU staff, but will conclude that they did not intentionally sabotage the warrant application. (US Department of Justice 11/2004, pp. 101-222 pdf file) A 2004 book by independent researcher Mike Ruppert will speculate that Frasca is actually a CIA agent. Ruppert suggests that the CIA placed Frasca in the FBI to prevent CIA operations from being compromised by FBI investigations. But he does not provide any direct evidence of ties between Frasca and the CIA (see October 1, 2004). The Minneapolis agents will offer a different interpretation of RFU actions. Coleen Rowley will say, “I feel that certain facts… have, up to now, been omitted, downplayed, glossed over and/or mischaracterized in an effort to avoid or minimize personal and/or institutional embarrassment on the part of the FBI and/or perhaps even for improper political reasons.” She asks, “Why would an FBI agent deliberately sabotage a case? The superiors acted so strangely that some agents in the Minneapolis office openly joked that these higher-ups ‘had to be spies or moles… working for Osama bin Laden.’… Our best real guess, however, is that, in most cases avoidance of all ‘unnecessary’ actions/decisions by FBI [headquarters] managers… has, in recent years, been seen as the safest FBI career course. Numerous high-ranking FBI officials who have made decisions or have taken actions which, in hindsight, turned out to be mistaken or just turned out badly… have seen their careers plummet and end. This has in turn resulted in a climate of fear which has chilled aggressive FBI law enforcement action/decisions.” (Time 5/21/2002) Minneapolis FBI agent Harry Samit will agree with explanation, telling the Justice Department’s Office of Inspector General that the RFU is guilty of “obstructionism, criminal negligence, and careerism.” (Sniffen 3/20/2006) Samit will also say that Maltbie even told him he was acting this way to “preserve the existence of his advancement potential” in the FBI. (Riley 3/21/2006)

Dave Frasca of the FBI’s Radical Fundamentalist Unit (RFU) denies a request from the Minneapolis FBI field office to seek a criminal warrant to search the belongings of Zacarias Moussaoui, who was arrested on August 15 as part of an intelligence investigation (see August 16, 2001 and August 16, 2001). Minneapolis agents believe they had uncovered sufficient evidence that Moussaoui is involved in a criminal conspiracy, and want to obtain a criminal search warrant instead of a warrant under the Foreign Intelligence Surveillance Act (FISA). But because they originally opened an intelligence investigation, they cannot go directly to the local US attorney’s office for the warrant. In order to begin a parallel criminal investigation, they must first obtain permission from the Office of Intelligence Policy and Review (OIPR) so they can pass the information over the “wall.” (US District Court for the Eastern District of Virginia, Alexandria Division 3/9/2006) Harry Samit, a Minneapolis FBI agent on the Moussaoui case, calls Dave Frasca, the head of the Radical Fundamentalist Unit (RFU) at FBI headquarters, to discuss the request. Samit tells Frasca that they have already completed the paperwork for a criminal investigation, but, according to Samit, Frasca says, “You will not open it, you will not open a criminal case.” Frasca says that argument for probable cause in seeking a criminal warrant is “shaky” and notes that if they fail to obtain a criminal warrant, they will be unable to obtain a warrant under FISA. Samit, who has only been with the FBI since 1999, defers to his superior, and writes on the paperwork, “Not opened per instructions of Dave Frasca.” Samit then tells his Chief Division Counsel, Coleen Rowley, about the conversation, and she also advises him that it would be better to apply for a warrant under FISA. When the Justice Department’s Office of Inspector General (OIG) interviews Frasca after 9/11, he will claim he never spoke to Samit about this matter, and that the conversation was with Chris Briese, one of Samit’s superiors. However, Briese will deny this and the OIG will conclude that the conversation was between Samit and Frasca. (US Department of Justice 11/2004, pp. 128-132 pdf file; US Department of Justice 3/1/2006 pdf file) To get a FISA search warrant for Moussaoui’s belongings the FBI must now show there is probable cause to believe Moussaoui is an agent of a foreign power. (US District Court for the Eastern District of Virginia, Alexandria Division 3/9/2006) A criminal warrant to search Moussaoui’s belongings will be granted only after the 9/11 attacks (see September 11, 2001).

An FBI agent detailed to the CIA’s bin Laden unit locates CIA cables saying that future 9/11 hijacker Nawaf Alhazmi entered the US in early 2000. The agent, Margaret Gillespie, then checks with the US Customs Service and discovers that another future 9/11 hijacker, Khalid Almihdhar, entered the US on July 4, 2001, and there is no record he has left the country. As there is “an imperative to find anyone affiliated with al-Qaeda if they [are] believed to be in the US,” Gillespie immediately contacts Dina Corsi, an FBI agent in its bin Laden unit. Gillespie, who has been examining the USS Cole bombing and al-Qaeda’s Malaysia summit for some time, will later say that when she learns of their arrival in the US, “it all clicks for me.” The Justice Department’s office of inspector general will find that Gillespie’s “actions on receipt of the information clearly indicate that she understood the significance of this information when she received it. She took immediate steps to open an intelligence investigation.” Gillespie and Corsi meet with Tom Wilshire, a CIA officer involved in the investigation (see August 22, 2001), and Almihdhar and Alhazmi are soon watchlisted (see August 23, 2001). (US Department of Justice 11/2004, pp. 300-301, 313 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division 7/31/2006 pdf file)

Margaret Gillespie, an FBI agent detailed to the CIA who has just found out that future 9/11 hijacker Khalid Almihdhar is in the US (see August 21-22, 2001), suggests asking failed Millennium bomber Ahmed Ressam whether he recognizes Almihdhar, but the proposal is not acted on. Ressam was arrested on his way to bomb Los Angeles airport (see December 14, 1999), but has been co-operating with the US government against al-Qaeda (see May 30, 2001). Gillespie makes the suggestion in an e-mail to Tom Wilshire, a CIA representative to the FBI. It is unclear what Wilshire does with the suggestion, but Ressam is not interviewed. When shown photos of Almihdhar after 9/11, Ressam will not recognize him. The FBI also fails to ask Ressam about Zacarias Moussaoui before 9/11, but shortly after 9/11 Ressam will identity Moussaoui as a person that attended al-Qaeda’s camps in Afghanistan (see Late August-Early September 2001). (9/11 Commission 7/24/2004, pp. 275-6, 541)

Rita Flack, an intelligence operations specialist with the FBI’s Radical Fundamentalist Unit, is looking for evidence of ties between Zacarias Moussaoui and a foreign power so the agency can obtain a warrant to search Moussaoui’s belongings (see August 21, 2001). On this day, she comes across the Phoenix memo written by FBI agent Ken Williams (see July 10, 2001) which observed that an unusual number of Islamic radicals are taking aviation training in the US. In the memo, Williams suggested that bin Laden may be coordinating the flight training as part of preparations for a terrorist attack. Flack prints the Phoenix memo. She will later tell the Justice Department’s Office of Inspector General that it is her usual practice to read the documents she prints, but she will not recall actually reading the Phoenix memo. She will also say she did not give the memo to anyone else, including colleague Mike Maltbie or the Minneapolis FBI field office. Nor did she discuss it with anyone, she says. After 9/11, she will say that there was nothing in the memo that would have bolstered Moussaoui’s connection to a foreign power, although this will be disputed by three National Security Law Unit attorneys (see August 22-28, 2001). The Justice Department’s Office of Inspector General will state: “We believe she should have at least recognized the relevance of the [memo] and the potential relationship of its theories to the Moussaoui case… We think [Flack] should have brought the Phoenix [memo] to someone’s attention.” (US Department of Justice 11/2004, pp. 145-6, 217-8 pdf file; US Department of Justice 3/1/2006 pdf file) The Senate Judiciary Committee will also later say, “The [Phoenix memo] contained information that was material to the decision whether or not to seek a FISA warrant in the Moussaoui case.” (US Congress 2/2003)

The CIA cable watchlisting Alhazmi, Almihdhar, and two others (the sections mentioning Shakir and bin Attash are blacked out).The CIA cable watchlisting Alhazmi, Almihdhar, and two others (the sections mentioning Shakir and bin Attash are blacked out). [Source: FBI] (click image to enlarge)Thanks to the request of Margaret Gillespie, an FBI analyst assigned to the CIA’s Counter Terrorism Center, the CIA sends a cable to the State Department, INS, Customs Service, and FBI requesting that “bin Laden-related individuals” Nawaf Alhazmi, Khalid Almihdhar, Ahmad Hikmat Shakir, and Salah Saeed Mohammed bin Yousaf (an alias for Khallad bin Attash) be put on the terrorism watch list. All four individuals had attended the January 2000 al-Qaeda summit in Malaysia (see January 5-8, 2000). The cable mostly focuses on Almihdhar, briefly outlining his attendance at the Malaysia summit and his subsequent travel to the US in January 2000 and July 2001. Since March 2000, if not earlier, the CIA has had good reason to believe Alhazmi and Almihdhar were al-Qaeda operatives living in the US, but apparently did nothing and told no other agency about it until now. The hijackers are not located in time, and both die in the 9/11 attacks. FBI agents later state that if they been told about Alhazmi and Almihdhar sooner, “There’s no question we could have tied all 19 hijackers together” given the frequent contact between these two and the other hijackers. (Isikoff and Klaidman 6/2/2002; 9/11 Commission 7/24/2004, pp. 538; US Department of Justice 11/2004, pp. 32-36, 302) However, in what the Washington Post calls a “critical omission,” the FAA, the Treasury Department’s Financial Crimes Enforcement Network, and the FBI’s Financial Review Group are not notified. The two latter organizations have the power to tap into private credit card and bank data, and claim they could have readily found Alhazmi and Almihdhar, given the frequency the two used credit cards. (Smith 7/25/2003) Furthermore, counterterrorism chief Richard Clarke and his Counterterrorism Security Group are not told about these two operatives before 9/11 either. (Isikoff and Hosenball 3/24/2004) The CIA later claims the request was labeled “immediate,” the second most urgent category (the highest is reserved for things like declarations of war). (Drogin, Lichtblua, and Krikorian 10/28/2001) The FBI denies that it was marked “immediate” and other agencies treated the request as a routine matter. (Drogin, Lichtblau, and Krikorian 10/18/2001; US Congress 9/20/2002) The State Department places all four men on the watch list the next day. (US Congress 7/24/2003 pdf file) However, this watch list, named TIPOFF, checks their names only if they use international flights. There is another watch list barring suspected terrorists from flying domestically. On 9/11, it contains only 12 names, including Khalid Shaikh Mohammed and other al-Qaeda figures, and some names are added as late as August 28, 2001. But none of these four men are added to this domestic list before 9/11.(see April 24, 2000). (9/11 Commission 1/26/2004)

Mike Maltbie of the Radical Fundamentalist Unit (RFU) at FBI headquarters tells Greg Jones of the FBI’s Minneapolis field office that obtaining a search warrant under the Foreign Intelligence Act (FISA) for Zacarias Moussaoui’s belongings could “take a few months” because there are “hundreds of these FISA requests.” (FISA warrants can actually be obtained in a matter of hours if needed, and can even be approved retroactively) Maltbie tells Jones that the situation is not an emergency, as he believes an act of terrorism is not imminent in this case, but that Minneapolis can write a letterhead memorandum for FBI headquarters about the case. (US Department of Justice 11/2004, pp. 48, 53, 148-9 pdf file; US Department of Justice 3/1/2006 pdf file)

All the 9/11 hijackers book their flights for September 11, 2001, using their apparent real names. The total cost of the tickets is in excess of $30,000:
bullet August 25: Khalid Almihdhar, who was watchlisted two days previously (see August 23, 2001), and Majed Moqed book tickets for American Airlines flight 77 using the AA.com website. They are collected from the American Airlines ticket counter at Baltimore Washington International Airport on September 5. The tickets were not mailed, because the shipping address did not match the credit card address. (US District Court for the Eastern District of Virginia, Alexandria Division 7/31/2006, pp. 72, 74 pdf file)
bullet August 26: Wail Alshehri buys a ticket for American Airlines flight 11 over the phone with his debit card. His brother Waleed buys a ticket for the same flight at the AA.com website using his debit card. (US District Court for the Eastern District of Virginia, Alexandria Division 7/31/2006 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division 7/31/2006, pp. 72 pdf file)
bullet August 27: Nawaf Alhazmi, who was watchlisted four days before (see August 23, 2001), buys tickets for himself and his brother Salem for American Airlines flight 77 through Travelocity from a Kinkos computer in Laurel, Maryland, using his debit card (see August 25-27, 2001). (US District Court for the Eastern District of Virginia, Alexandria Division 7/31/2006 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division 7/31/2006, pp. 72 pdf file)
bullet August 27: Saeed Alghamdi uses his debit card to purchase tickets for United Airlines flight 93 for himself and Ahmed Alnami from the UA.com website. The tickets are not paid for until September 5, 2001, due to a problem with the debit card. (US District Court for the Eastern District of Virginia, Alexandria Division 7/31/2006, pp. 72 pdf file)
bullet August 27: Fayez Ahmed Banihammad uses his visa card to purchase tickets for himself and Mohamed Alshehri for United Airlines flight 175 over the telephone. (US District Court for the Eastern District of Virginia, Alexandria Division 7/31/2006, pp. 72-73 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division 7/31/2006 pdf file)
bullet August 28: Mohamed Atta uses his debit card to buy tickets for American Airlines flight 11 for himself and Abdulaziz Alomari from the AA.com website. (US District Court for the Eastern District of Virginia, Alexandria Division 7/31/2006 pdf file)
bullet August 28: Waleed Alshehri purchases a ticket for Satam Al Suqami for American Airlines flight 11 in person from the company’s counter at Fort Lauderdale Airport. (US District Court for the Eastern District of Virginia, Alexandria Division 7/31/2006, pp. 73 pdf file)
bullet August 28: Marwan Alshehhi purchases a ticket for United Airlines flight 175 from the company’s counter at Miami International Airport. (US District Court for the Eastern District of Virginia, Alexandria Division 7/31/2006 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division 7/31/2006, pp. 73 pdf file)
bullet August 29: Hamza Alghamdi books tickets for himself and Ahmed Alghamdi for United Airlines flight 175 from the UA.com website. (US District Court for the Eastern District of Virginia, Alexandria Division 7/31/2006 pdf file)
bullet August 29: Ahmed Alhaznawi creates a new e-mail account and Travelocity.com account and uses them to book a ticket for himself on United Airlines flight 93. (US District Court for the Eastern District of Virginia, Alexandria Division 7/31/2006 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division 7/31/2006, pp. 74 pdf file)
bullet August 30: Ziad Jarrah purchases a ticket for himself for United Airlines flight 93 from the UA website. (US District Court for the Eastern District of Virginia, Alexandria Division 7/31/2006 pdf file)
bullet August 31: Hani Hanjour purchases a ticket for American Airlines flight 77 from ATS Advanced Travel Services in Totowa, New Jersey, paying in cash. (US District Court for the Eastern District of Virginia, Alexandria Division 7/31/2006 pdf file)
At least five tickets are one way only. (Getter, Serrano, and Williams 9/18/2001) There are numerous connections between the hijackers booked on the four flights by this point:
bullet Hijackers on different 9/11 flights arrived in the US on the same plane. For example, Salem Alhazmi (Flight 77) arrived with Abdulaziz Alomari (Flight 11), and Fayez Ahmed Banihammad (Flight 175) arrived with Saeed Alghamdi (Flight 93) (see April 23-June 29, 2001);
bullet Two of the pilots, Mohamed Atta and Marwan Alshehhi, train and live together, and have a joint bank account (see (Mid-July 2000 - Early January 2001), July 6-December 19, 2000, and June 28-July 7, 2000);
bullet Hijackers from different planes open bank accounts together (see May 1-July 18, 2001 and June 27-August 23, 2001); and
bullet The hijackers obtain identity documents together (see April 12-September 7, 2001 and August 1-2, 2001).
Six hijackers also provide the same phone number and three use the same address. (Morgan, Kidwell, and Corral 9/22/2001)

FBI agents at the bureau’s Minneapolis field office have been arguing with the FBI’s Radical Fundamentalist Unit (RFU) over whether there is sufficient evidence to secure a warrant to search Zacarias Moussaoui’s belongings (see August 20-September 11, 2001). The tensions surface in a call between Minneapolis agent Greg Jones and Supervisory Special Agent Mike Maltbie. This is a partial reconstruction of the conversation based on Jones’ notes: Maltbie: “What you have done is couched [the request] in such a way that people get spun up.” Jones: “Good. We want to make sure he doesn’t get control of an airplane and crash it into the [World Trade Center] or something like that.” Maltbie: “[T]hat’ not going to happen. We don’t know he’s a terrorist. You don’t have enough to show he is a terrorist. You have a guy interested in this type of aircraft—that is it.” Jones also asks whether the warrant request has been shown to Section Chief Michael Rolince yet, and Maltbie replies it has not. (US Congress 10/17/2002; US Department of Justice 11/2004, pp. 153-5 pdf file; US Department of Justice 3/1/2006 pdf file) Another Minneapolis agent, Harry Samit, also contacts Maltbie and expresses his frustration with RFU’s position that they do not have enough evidence. In an interview with the Justice Department’s Office of Inspector General he recalls telling Maltbie: “… if you’re not going to advance this the FISA route, or if you don’t believe we have enough for a FISA, I shudder to think—and that’s all I got out. And [Maltbie] cut me off and said, ‘You will not question the unit chief and you will not question me. We’ve been through a lot. We know what’s going on. You will not question us.’ And that could be the mantra for FBI supervisors.” (US Department of Justice 11/2004, pp. 155 pdf file)

The FBI’s Minneapolis field office has submitted a memorandum to the Radical Fundamental Unit (RFU) at FBI headquarters for a search warrant under the Foreign Intelligence Surveillance Act (FISA) for Zacarias Moussaoui’s belongings (see August 23-27, 2001). Before it is submitted, RFU agent Mike Maltbie makes several alterations to the memo. In particular, he deletes a key section saying that a CIA officer had described Chechen rebel leader Ibn Khattab, to whom Moussaoui was connected, as an associate of bin Laden. He deletes this even though the FBI was recently warned that bin Laden and Ibn Khattab may be working together on attacks against US interests (see Before April 13, 2001). However, Minneapolis FBI agent Greg Jones objects in a lengthy e-mail that “we are setting this up for failure if we don’t have the foreign power connection firmly established for the initial review.” Jones also complains about other changes made by Maltbie, including:
bullet Maltbie changes a statement about Moussaoui “preparing himself to fight” to one saying he and an associate “train together in defensive tactics.”
bullet Maltbie changes the sentence, “Moussaoui was unable to give a convincing explanation for his paying $8300 for 747-400 training,” to “Moussaoui would give an explanation for his paying $8300 in cash for 747-700 flight simulation training.”
bullet Maltbie changes a statement that Moussaoui has no convincing explanation for the large sums of money he had to “Moussaoui would not explain the large sums of money known to have been in his possession.”
Maltbie responds by saying that they will attempt to put something together for the foreign power requirement and by changing some, but not all of the sections Jones complains about. However, Minneapolis is still unhappy and the Justice Department’s Office of Inspector General will state that after Jones’ complaints are taken into consideration the memo is only “slightly less persuasive.” The key section about Chechnya is not reinstated, but Moussaoui’s links to Chechnya are discussed at the relevant meeting with an attorney about the request (see August 28, 2001). (US Department of Justice 11/2004, pp. 161-4, 209-211 pdf file)

FBI headquarters agent Dina Corsi asks the FBI’s New York field office to open an intelligence investigation into future 9/11 hijacker Khalid Almihdhar and locate him in the US. Corsi’s written request mentions Almihdhar’s arrival in the US in July 2001 (see July 4, 2001), his previous travel to the US in January 2000 with Nawaf Alhazmi (see January 15, 2000), his attendance at al-Qaeda’s Malaysia summit (see January 5-8, 2000), his association with an al-Qaeda communications hub in Yemen (see Early 2000-Summer 2001), and similarities between his travel and that of Fahad al-Quso, Ibrahim al-Thawar (a.k.a. Nibras), and Khallad bin Attash (see January 13, 2000), operatives involved in the bombing of the USS Cole. Corsi does not mention that the CIA knows bin Attash also attended the Malaysia summit, as this information has not officially been passed to the FBI yet. (US Department of Justice 11/2004, pp. 304 pdf file)

Mike Maltbie and Rita Flack of the Radical Fundamentalist Unit (RFU) forward a request for a warrant to search Zacarias Moussaoui’s belongings (see August 21, 2001) to National Security Law Unit chief Spike Bowman. The request was submitted by the Minneapolis field office (see August 22-28, 2001), which has been trying to obtain a warrant for some time. Earlier in the day, Maltbie edited the request, removing information connecting Moussaoui to al-Qaeda through a rebel group in Chechnya (see August 28, 2001). RFU chief Dave Frasca was to attend the meeting, but is called away at the last minute. According to Bowman, who is already very familiar with the facts in this case, Maltbie is adamant that there is not enough evidence to issue the warrant. Bowman agrees, saying that the evidence fails to implicate Moussaoui as an agent of a foreign power. The FBI thus abandons the effort to obtain a FISA warrant and begins planning his deportation (see (August 30-September 10, 2001)). (US Department of Justice 11/2004, pp. 164-6, 168 pdf file; US Department of Justice 3/1/2006 pdf file)

Steve Bongardt, an FBI criminal agent investigating the bombing of the USS Cole, receives an e-mail from FBI headquarters asking the FBI’s New York office to start looking for future 9/11 hijacker Khalid Almihdhar under an intelligence investigation, but is forced to delete it following an argument with headquarters. The e-mail was not addressed to Bongardt, but forwarded to him by a supervisor, possibly in error. However, Bongardt calls Dina Corsi, the headquarters agent who wrote the e-mail, and expresses his surprise at the information contained in it, saying: “Dina, you got to be kidding me! Almihdhar is in the country?” He tells her the search should be conducted as a criminal investigation, not an intelligence investigation. Corsi incorrectly replies that the “wall” prevents the search from being carried out by criminal agents (see Early 1980s and July 19, 1995), as the investigation requires intelligence from the NSA that criminal agents cannot have, and she forces Bongardt to delete the e-mail from his computer (see August 29, 2001). (9/11 Commission 7/24/2004, pp. 271; US Department of Justice 11/2004, pp. 304 pdf file; Wright 2006, pp. 353)

FBI New York agent Steve Bongardt, FBI headquarters agent Dina Corsi, and acting FBI Osama bin Laden unit head Rod Middleton, who is Corsi’s supervisor, discuss whether the search for future 9/11 hijacker Khalid Almihdhar should be an intelligence or criminal investigation. Bongardt argues that the search should be a criminal investigation because of Almihdhar’s connection to the bombing of the USS Cole and because more agents could be assigned to a criminal investigation. (Note: the office only has one rookie intelligence agent available.) He also says a criminal investigation would have better tools, such as grand jury subpoenas, which are faster and easier to obtain than the tools in an intelligence investigation. Corsi and Middleton say that the “wall” prevents the intelligence information necessary for the case being shared with criminal investigators, so the search must be an intelligence investigation. (Note: Corsi and Middleton are wrong (see August 29, 2001).) Bongardt is unhappy with this and requests an opinion from the Justice Department’s national security law unit (see August 28-29, 2001). (US Department of Justice 11/2004, pp. 307 pdf file)

FBI headquarters agents Dina Corsi and Rod Middleton contact Justice Department lawyer Sherry Sabol to ask her opinion on the search for 9/11 hijacker Khalid Almihdhar, but Sabol will later say that Corsi misrepresents her advice to other agents. Corsi contacts Sabol, an attorney at the national security law unit, to ask her about legal restrictions on the search for Almihdhar, because of an argument she has had with New York agent Steve Bongardt about whether the search should be an intelligence or criminal investigation (see August 28, 2001 and August 28, 2001). Corsi will later tell Bongardt that Sabol told her that the information needed for the investigation cannot be passed on to criminal agents at the FBI, only intelligence agents, and that if Almihdhar is located, a criminal agent cannot be present at an interview. (US Department of Justice 11/2004, pp. 307-8 pdf file) Corsi’s understanding of the issue is wrong, and the “wall,” which restricted the passage of some intelligence information to criminal agents at the FBI, does not prevent the information in question being shared with criminal agents (see August 29, 2001). The 9/11 Commission will comment that Corsi “appears to have misunderstood the complex rules that could apply to the situation.” (9/11 Commission 7/24/2004, pp. 271) In addition, Sabol will later insist that her advice was very different than what Corsi claims it is. She will deny saying a criminal agent could not interview Almihdhar, arguing that she would not have given such inaccurate advice. She will also say the caveat on the intelligence information from the NSA would not have stopped criminal agents getting involved and, in any case, the NSA would have waived the caveat if asked. (Note: the NSA did so at Corsi’s request just one day earlier (see August 27-28, 2001), but presumably Corsi does not tell Sabol this.) (9/11 Commission 7/24/2004, pp. 271) Larry Parkinson, the FBI’s general counsel at this time, will later say there was no legal bar to a criminal agent being present at an interview and that he would be shocked if Sabol had actually told Corsi this. (9/11 Commission 2/24/2004) Furthermore, Corsi apparently does not tell Sabol that Almihdhar is in the US illegally. The illegal entry is a crime and means criminal FBI agents can search for him (see August 29, 2001).

The Radical Fundamentalist Unit (RFU) at FBI headquarters learns of a translated conversation (see August 17, 2001) between Zacarias Moussaoui’s roommate, Hussein al-Attas, and an imam from a mosque in Norman, Oklahoma, in which the imam had said, “I heard you guys wanted to go on jihad.” On this day, the FBI also learns about al-Attas’s will, which states that “death is near” and that “those who participate in jihad can expect to see God.” After receiving the information, RFU chief Dave Frasca replies in an e-mail, “The will is interesting. The jihad comment doesn’t concern me by itself in that this word can mean many things in various [M]uslim cultures and is frequently taken out of context.” However, a top Justice Department attorney who submits applications for warrants under the Foreign Intelligence Surveillance Act (FISA), will later say that “he would have tied bells and whistles” to the jihad comment in a FISA application. A later investigation by the Justice Department’s Office of Inspector General will conclude that the comment was “significant” and “should have been given greater weight in considering whether there was probable cause to believe Moussaoui was connected to a terrorist group.” (US Department of Justice 11/2004, pp. 134, 167-8, 201 pdf file; US Department of Justice 3/1/2006 pdf file)

FBI agent Robert Fuller in 2009.FBI agent Robert Fuller in 2009. [Source: Associated Press]The FBI’s New York office opens a full field intelligence investigation to locate Khalid Almihdhar. New York FBI agent Robert Fuller, new to the international terrorism squad, is the only person assigned to the task. The New York office had been given a “heads up alert” about Almihdhar on August 23, but the search only begins after the FBI decides on August 28 to conduct an intelligence investigation instead of a criminal investigation (see August 29, 2001). Another agent had labeled the search request “routine,” meaning that Fuller has 30 days to find his target. However, Fuller will be busy with another matter and won’t begin work on finding Almihdhar until September 4 (see September 4-5, 2001). (US Department of Justice 11/2004)

According to author Lawrence Wright, on this day there is a conference call between FBI field agent Steve Bongardt, FBI headquarters agent Dina Corsi, and a CIA supervisor at Alec Station, the CIA’s bin Laden unit, who tells Bongardt to stand down in the search for future 9/11 hijacker Khalid Almihdhar. Corsi and Bongardt have been arguing over whether the search for Almihdhar in the US should be a criminal or intelligence investigation (see August 28, 2001 and August 28, 2001), and the CIA supervisor apparently sides with Corsi, saying the search should be an intelligence investigation, and so Bongardt, a criminal agent, cannot be involved in it. Bongardt is angry with this and remarks, “If this guy [Almihdhar] is in the country, it’s not because he’s going to f___ing Disneyland!” (Wright 2006, pp. 353-4) However, there will be no mention of this conversation in the 9/11 Commission Report or the Justice Department’s report into the FBI’s performance before 9/11. (9/11 Commission 7/24/2004, pp. 271; US Department of Justice 11/2004, pp. 306-7 pdf file) According to the Justice Department report, there is a similar conference call between Bongardt, Corsi, and her supervisor at the FBI around this time (see August 28, 2001). It is possible Wright is confusing the supervisor of the CIA’s bin Laden unit with the supervisor of the FBI’s bin Laden unit, meaning that the CIA supervisor is not involved in this argument.

The FBI opens an intelligence investigation to find future 9/11 hijacker Khalid Almihdhar, despite protests from the FBI New York field office that FBI headquarters has wrongly insisted on an intelligence investigation, when a criminal investigation would be more appropriate and have a better chance of finding him. The Justice Department’s office of inspector general will later conclude that “the designation of the Almihdhar matter as an intelligence investigation, as opposed to a criminal investigation, undermined the priority of any effort to locate Almihdhar.” Upon learning of the decision, Steve Bongardt, an investigator working on the USS Cole bombing investigation, writes to headquarters agent Dina Corsi to express his frustration. He points out that she is unable to produce any solid documentary evidence to support her view of the “wall,” a mechanism that restricts the passage of some intelligence information to criminal agents at the FBI (see Early 1980s and July 19, 1995), and that her interpretation of the “wall” is at odds with the purpose for which it was established. He adds: “Whatever has happened to this—someday someone will die—and wall or not—the public will not understand why we were not more effective and throwing every resource we had at certain ‘problems.’ Let’s hope the [Justice Department’s] National Security Law Unit will stand behind their decisions then, especially since the biggest threat to us now, UBL [Osama bin Laden], is getting the most ‘protection.’” (US Congress 9/20/2002; Firestone and Risen 9/21/2002; US Department of Justice 11/2004, pp. 307-9 pdf file; Wright 7/10/2006 pdf file) Both the Justice Department’s office of inspector general and the 9/11 Commission will later back Bongardt and say the investigation should have been a criminal investigation, as the “wall” procedures did not apply. The inspector general will comment that Bongardt “was correct that the wall had been created to deal with the handling of only [Foreign Intelligence Surveillance Act] information and that there was no legal barrier to a criminal agent being present for an interview with Almihdhar if it occurred in the intelligence investigation.” (US Department of Justice 11/2004, pp. 351 pdf file) The 9/11 Commission will remark that Corsi “misunderstood” the wall and that, “Simply put, there was no legal reason why the information [Corsi] possessed could not have been shared with [Bongardt].” It will conclude: “It is now clear that everyone involved was confused about the rules governing the sharing and use of information gathered in intelligence channels. Because Almihdhar was being sought for his possible connection to or knowledge of the Cole bombing, he could be investigated or tracked under the existing Cole criminal case. No new criminal case was needed for the criminal agent to begin searching for [him]. And as the NSA had approved the passage of its information to the criminal agent, he could have conducted a search using all available information. As a result of this confusion, the criminal agents who were knowledgeable about al-Qaeda and experienced with criminal investigative techniques, including finding suspects and possible criminal charges, were thus excluded from the search.” (9/11 Commission 7/24/2004, pp. 271, 539)

After failing to obtain a warrant to search Zacarias Moussaoui’s belongings (see August 28, 2001), the FBI’s Minneapolis field office considers inserting an Arabic speaking undercover officer into Moussaoui’s cell “in an attempt to learn the name or description of the recognized foreign power with whom Moussaoui is aligned.” Minneapolis sees no problem with the idea and contacts the Radical Fundamentalist Unit (RFU) at FBI headquarters about it. RFU chief Dave Frasca replies, “Let us look into this asap. Do NOT go forward with the [undercover officer] until we weigh in…” Frasca then discusses the idea with an expert at the FBI’s International Terrorism Operations Section, who says the proposal is “ridiculous” and should not be implemented. Frasca also tells Minneapolis the idea is problematic because in the event of criminal proceedings the undercover officer will not be in a position to testify. The plan is abandoned and the FBI continues with preparations to deport Moussaoui (see (August 30-September 10, 2001)). (US Department of Justice 11/2004, pp. 166-7 pdf file)

George Tabeek.George Tabeek. [Source: Fairleigh Dickinson University]George Tabeek, a security manager with the Port Authority of New York and New Jersey, expresses his concerns about an aircraft crashing into the World Trade Center, perhaps in a terrorist attack. (CBS News 2/11/2009; Grant 9/6/2011) The Port Authority was, until late July, responsible for the management and operation of the WTC (see July 24, 2001), and most Port Authority World Trade Department employees are still working in the WTC. (Port Authority of New York and New Jersey 7/24/2001; IREIzine 7/26/2001; 9/11 Commission 7/24/2004, pp. 281)
Possibility of Plane Hitting WTC Discussed - Tabeek, the Port Authority’s security manager for the WTC since 1999, will later say that, following the 1993 bombing of the WTC (see February 26, 1993), the Port Authority “put thousands and thousands of hours into safety construction and safety procedures.” Over $100 million has been spent on improving security and fire safety. Therefore, according to Tabeek, “the World Trade Center was safer on 9/11 than 99 percent of the buildings in America.” Tabeek will say: “We were already looking into bio-chem. We were talking about weapons of mass destruction.” He will add that, just two weeks before 9/11, “[W]e talked about ever getting hit by a plane, but it was never in our wildest dreams a commercial airliner.” (Nugent 6/2008; CBS News 2/11/2009)
Possibility of Attack Using Plane Discussed with New Head of Security - Tabeek discusses the possibility of a plane hitting the WTC again on September 6, the Thursday before 9/11. That evening, John O’Neill, the new head of security at the WTC (see August 23, 2001), calls him to a conference room in the South Tower, to discuss security and “threat assessment.” During the meeting, Tabeek describes the improved security at the WTC, telling O’Neill: “We’re 99 percent locked down. You’re not going to get in here with a bomb that’s going to do substantial damage within the building, because we minimized that.” According to Tabeek, O’Neill asks: “Okay, you say to me we’re 99 percent locked down. What’s the other 1 percent?” Tabeek replies, “A plane.” O’Neill says, “Come on, you’re grabbing at straws.” But Tabeek tells him, “No, in ‘93 we’re an American economic bad cop… and now we’re an American-Israeli economic bad cop, more of a threat today than we ever were.” He adds that the plane involved would be “a corporate jet slamming into the building,” with “minimal loss of life, minimal economic loss.” Tabeek will later comment, “I never expected something bigger.” (Grant 9/6/2011) An analysis carried out on behalf of the Port Authority after the 1993 WTC bombing identified the scenario of terrorists deliberately crashing a plane into the Twin Towers as one of a number of possible threats (see After February 26, 1993). (Jenkins and Edwards-Winslow 9/2003, pp. 11 pdf file) Tabeek will tell one magazine, “We had planned for the possibility of a small airplane—a corporate jet, maybe—crashing into one of the [WTC] buildings by accident.” (Nugent 6/2008)

Sheik Omar Bakri Mohammed.Sheik Omar Bakri Mohammed. [Source: Matt Dunham/ Reuters]According to a senior Defense Department source quoted in the book “Intelligence Failure” by David Bossie, Defense Department personnel become aware of a Milan newspaper interview with Sheikh Omar Bakri Mohammed, a self-designated spokesman for al-Qaeda. In the interview, he brags about al-Qaeda recruiting “kamikaze bombers ready to die for Palestine.” Mohammed boasts of training them in Afghanistan. According to this source, the Defense Department seeks “to present its information [to the FBI], given the increased ‘chatter,’ of a possible attack in the United States just days before [9/11]. The earliest the FBI would see the [Defense Department] people who had the information was on September 12, 2001.” (Bossie 5/2004) In 1998, Bakri had publicized a fax bin Laden sent him that listed the four objectives al-Qaeda had in their war with the US. First on the list was: “Bring down their airliners.” (see Summer 1998) The main focus of FBI agent Ken Williams’s July 2001 memo, warning about Middle Eastern students training in Arizona flight schools, was a member of Bakri’s organization (see July 10, 2001). In 2004, the US will charge Bakri with 11 terrorism-related crimes, including attempting to set up a terror training camp in Oregon and assisting in the kidnapping of two Americans and others in Yemen. (MSNBC 5/27/2004)

Robert Fuller, an inexperienced FBI agent, searches for hijackers Nawaf Alhazmi and Khalid Almihdhar in the US on this day (see September 4-5, 2001). He claims that his search includes querying the ChoicePoint database. ChoicePoint is one of several companies maintaining commerical databases on personal information about US citizens. The FBI has a contract to access the ChoicePoint database, but none of the others. Fuller supposedly does not find any record on either Alhazmi or Almihdhar. He suggests this is because of variations in the spelling of names. However, the chairman of ChoicePoint will later confirm that although the database did have information on the hijackers before 9/11, the FBI did not ask to search the database until shortly after 9/11. The 9/11 Commission will conclude the database was not searched, and notes, “Searches of readily available databases could have unearthed” their California drivers’ licenses, car registrations, and telephone listings. Thomas Pickard, acting FBI Director at the time this search is made, will later falsely claim in public testimony before the 9/11 Commission that the FBI was not allowed to search the ChoicePoint database before 9/11. (9/11 Commission 7/24/2004, pp. 539; US Department of Justice 11/2004; Kinkead 11/28/2004) An FBI timeline put together shortly after 9/11 will mention that Alhazmi’s 2000 San Diego phone number was in the ChoicePoint database. The exact spelling for the phone number listing was Nawaf M. Al Hazmi. (Federal Bureau of Investigation 10/2001, pp. 59 pdf file)

Robert Fuller, a rookie FBI agent at the bureau’s New York field office, contacts Dina Corsi, an agent in the bin Laden unit at FBI headquarters, about the search for Khalid Almihdhar. Fuller, who has been tasked to look for Almihdhar in the US, proposes that the FBI try to obtain additional data on Almihdhar, such as a credit card number from Saudi Airlines, with which Almihdhar flew to the US (see July 4, 2001). However, according to Fuller, Corsi tells him that it would not be prudent to do so. (US District Court for the Eastern District of Virginia, Alexandria Division 7/31/2006, pp. 65 pdf file) As a result, Fuller does not do the credit check (see September 4-5, 2001). It is not known why Corsi advises this.

The North American Aerospace Defense Command (NORAD) practices for dealing with the simulated hijackings of two commercial aircraft by terrorists, as part of its annual training exercise called Vigilant Guardian. Whether the simulated hijackings take place simultaneously or at different times of the day is unclear. (9/11 Commission 2004; Spencer 2008, pp. 3)
Terrorists Threaten to 'Rain Terror from the Skies' - One of the two exercise scenarios involves the hijacking of a Boeing 747 bound from Tokyo, Japan, to Anchorage, Alaska. According to a document later produced by the 9/11 Commission, the scenario involves the “[t]hreat of harm to [the plane’s] passengers and possibly [a] large population within [the] US or Canada.” It includes what is apparently a fictitious Asian terrorist group called “Mum Hykro,” which is threatening to “rain terror from the skies onto a major US city unless the US declares withdrawal from Asian conflict.” During the hijacking scenario, some of the plane’s passengers are killed. The plane’s course is changed to take it to Vancouver, Canada, and then to San Francisco, California. In response to the hijacking, the chairman of the Joint Chiefs of Staff and FAA headquarters direct military assistance, in the form of “covert shadowing” of the hijacked aircraft. NORAD has to liaise with the appropriate air traffic control centers. Its Alaskan region (ANR) and its Canadian region (CANR) participate in the scenario.
Group Threatens to Blow up Plane - In the other hijacking scenario, 10 members of another fictitious terrorist group, “Lin Po,” seize control of a Boeing 747 bound from Seoul, South Korea, to Anchorage. The hijackers have weapons on board that were smuggled onto the plane in small tote bags by ground crew members prior to takeoff. Gas containers were also smuggled onto the aircraft by baggage handlers before takeoff. Arming devices are attached to these containers, which can be remotely detonated. The terrorist group issues demands and threatens to blow up the plane if these are not met. The CIA and NSA caution that the group has the means and motivation to carry out a chemical and biological attack. The group kills two of the plane’s passengers and threatens to use the gas it has on board in some manner. In response to the simulated hijacking, NORAD directs fighter jets to get in a position to shoot down the hijacked airliner, and orders ANR to intercept and shadow it. In the scenario, the 747 eventually lands in Seattle, Washington. (9/11 Commission 2004)
Most NORAD Exercises Include Hijack Scenario - Vigilant Guardian is one of four major exercises that NORAD conducts each year. Most of these exercises include a hijack scenario. (Komarow and Squitieri 4/18/2004) Ken Merchant, NORAD’s joint exercise design manager, will tell the 9/11 Commission in 2003 that he cannot “remember a time in the last 33 years when NORAD has not run a hijack exercise.” (9/11 Commission 11/14/2003 pdf file) This year’s Vigilant Guardian will include additional aircraft hijacking scenarios on September 9 and September 10 (see September 9, 2001 and September 10, 2001), and a further simulated plane hijacking is scheduled for the morning of September 11 (see (9:40 a.m.) September 11, 2001). (9/11 Commission 2004; Bronner 8/1/2006)

A training exercise is held at New York’s La Guardia Airport, based around the scenario of a terrorist attack with a biological weapon. Mark Edelman, chief external relations officer of the Greater New York chapter of the American Red Cross, will later say the Greater New York chapter has been preparing for the possibility of a biological terrorist attack since the bombing of the Murrah Federal Building in Oklahoma City in 1995 (see 8:35 a.m. - 9:02 a.m. April 19, 1995). And today—“the very Saturday before September 11”—there is “a bioterror drill at La Guardia Airport,” he will add. Details of what the exercise involves are unstated. Whether any agencies other than the Red Cross participate in the exercise is also unstated. (Philanthropy News Digest 12/7/2001) La Guardia Airport is located eight miles from midtown Manhattan in the borough of Queens, New York, and is operated by the Port Authority of New York and New Jersey. (Braun and Gjorgievska 7/27/2015; Malo 7/27/2015) Another exercise is being held there today by the New York City Fire Department Bureau of Emergency Medical Services, which is based around a simulated plane crash (see September 8, 2001). (Asaeda 3/2002)

Amrullah Saleh.Amrullah Saleh. [Source: Associated Press' Kamran Jebreili]Northern Alliance leader Amrullah Saleh calls the CIA’s Counterterrorist Center to inform it of the assassination of anti-Taliban commander Ahmed Shah Massoud (see September 9, 2001). His call is taken by Richard Blee, the manager responsible for Alec Station, the CIA’s bin Laden unit. Although Congressman Dana Rohrabacher, an expert on Afghanistan, realizes the assassination means “something terrible [is] about to happen” (see September 9, 2001), Blee does not appear to connect the assassination to a spike in warnings about an al-Qaeda attack against US interests, even though he has been briefing senior officials about this all summer (see May 30, 2001, June 28, 2001, July 10, 2001, and Late July 2001). The Northern Alliance realizes that the Taliban will attack them immediately, because they are leaderless, and Saleh asks for support from the CIA. However, some at the CIA think that the Northern Alliance has no chance without Massoud, who held it together. Other officers “[call] frantically around Washington to find a way to aid the rump Northern Alliance before it [is] eliminated.” The CIA informs the White House of the assassination, and the news soon leaks to CNN. This prompts the Northern Alliance to call again, this time complaining about the leak. (Coll 2004, pp. 582-4)

Ali Saleh Kahlah al-Marri, from Qatar but a legal US resident, arrives in the US with his wife and five children, reportedly to pursue a master’s degree in computer science at Bradley University in Peoria, Illinois. (Lucian 12/19/2001; Golden and van Natal 6/21/2004) Al-Marri appears to have been sent to the US by 9/11 mastermind Khalid Shaikh Mohammed (KSM). During his interrogation, KSM will identify al-Marri as “the point of contact for al-Qaeda operatives arriving in the US for September 11 follow-on operations.” He will describe al-Marri as “the perfect sleeper agent because he has studied in the United States, had no criminal record, and had a family with whom he could travel.” (Thomas 6/15/2003) However, there are doubts about the reliability of KSM’s interrogation, which is believed that have been obtained through the use of torture (see June 16, 2004). Al-Marri also lived in Illinois for part of 2000 under a different name. (Pienciak 1/11/2003) He is apparently related to Mohamed al-Khatani, who attempted to enter the US in August 2001 to join the 9/11 plot (see July 2002). (Golden and van Natal 6/21/2004) In December 2001, al-Marri will be detained as a material witness to the 9/11 attacks (see December 12, 2001).

A group of five Middle Eastern men, which includes two men who will later be identified as alleged 9/11 hijackers Nawaf Alhazmi and Marwan Alshehhi, get into a confrontation with Eric Gill, an employee at Washington’s Dulles International Airport, from where Flight 77 will take off on September 11, after they try to get to a secure area of the airport. Gill, who works for Argenbright Security, which handles the passenger security checkpoints at Dulles Airport, notices the men while supervising the west checkpoint on the upper level of the airport’s main terminal. He initially sees just two of them as they try to go through a side door next to the checkpoint that only a few people are permitted to use. People can use this door to bypass the checkpoint, but they need to swipe a card and enter a code on a keypad to pass through it. Going through the door enables a person to reach the airport’s secure, employee-only areas, including the area where planes are parked.
Men Try to Go through a Door Used by Security Personnel - One of the men trying to go through the door is wearing a green ID badge with a red “A” on it, of the kind typically worn by the airport’s baggage, ramp, and services personnel. However, use of the door is restricted to police, security personnel, and government officials. Gill then notices the other three Middle Eastern men following the first two. Two of these men are also wearing green ID badges with red As on them. Gill will describe one of the five men as Arabic or Palestinian and the other four as Middle Eastern. He will say the men appear to be aged between 30 and 35, and between 5 feet 7 and 5 feet 9 in height. The three men with ID badges are wearing dull grey striped shirts and blue pants, like the uniform worn by United Airlines ramp workers. None of the men are carrying anything and Gill does not recognize any of them.
Men Appear to Be Examining Security Procedures - As the men are approaching the side door, they stop and look around for a few moments, as if they are examining security procedures at the checkpoint. Gill finds this unusual. “Normally, people who had legitimate business would just keep walking because they knew where they were going and what they were doing,” he will comment. One of the men swipes his ID card and enters a code into a keypad in order to open the side door and allow the group to go through it. But Gill is suspicious and goes up to the men. After asking if he can help, he refuses to let them proceed through the door. The men who have ID cards show them to him. But he then notices that the other two men are not wearing uniforms and have no airport identification, and so he tells these men they cannot enter the secure area unless they have their own IDs with them.
Men Don't Say Who They Are - Gill asks the men who they are and why they are trying to go through the side door, but they give no answer. He tells the two men without IDs that they have to come back through the door, but they say they have IDs and are going to continue on their way. Around this time, Gill is joined by his colleague Nicholas DeSilva, who subsequently witnesses the rest of the incident. Gill then notices that the uniforms worn by three of the men are very dirty, which strikes him as odd, since United Airlines managers would not usually tolerate this. He refuses to let the men in uniforms escort the other two men through the side door and says the men without IDs will have to go through the main security checkpoint.
Men Become Abusive - At this point, the men get angry and become abusive. One of them tells Gill to “f_ck off” and says they are important people he doesn’t know. Next, however, instead of the men without IDs simply passing through the security checkpoint as requested, all of the men retreat, which surprises Gill. They then head off and go down the stairs that lead to the lower level of the main terminal. Gill will never see them again. However, Ed Nelson, his supervisor, will note that if they’d wanted to access a plane at the airport, perhaps to plant weapons on it, they could have returned after 10:00 p.m., when Gill’s shift ended, and used their ID cards to activate the electronic lock and pass through the side door next to the west checkpoint.
Incident Will Be Reported the Next Day - The exact time when Gill’s confrontation with the five men occurs is unclear. Gill will tell the FBI that it occurs “[d]uring the approximate time period of 8:10 p.m. to 8:45 p.m.” But he will tell the 9/11 Commission that it occurs at around 8:00 p.m. And he will tell investigative journalists Joseph Trento and Susan Trento that it occurs at 8:15 p.m. The incident is not unusual enough to necessitate a report and so Gill will take no further action this evening. But he will report it after he comes into work at 1:00 p.m. the following day and hears about the hijacking of Flight 77.
Two of the Men Will Be Identified as Hijackers - Gill will subsequently identify two of the men he confronted as 9/11 hijackers. A week or two after 9/11, his wife will show him a story in the National Enquirer magazine that includes photos of the alleged hijackers and he will recognize two of the hijackers as having been among the group he encountered. And, at some point after this, he will be shown the photos of the alleged hijackers that are published on the FBI website by Steve Wragg, the district manager in charge of Dulles Airport for Argenbright Security. From looking at these, he will identify two of the men he confronted as Flight 77 hijacker Alhazmi and Flight 175 hijacker Alshehhi. He will say these two hijackers were among the men wearing uniforms and ID badges. He will also recognize Alshehhi as the first man to have shown him his ID and Alhazmi as the man who verbally abused him. (Federal Bureau of Investigation 9/14/2002; 9/11 Commission 1/19/2004 pdf file; Trento and Trento 2006, pp. 1-6, 43-44; Priska Neely 10/21/2010) However, in 2004, when the 9/11 Commission shows Gill photos of numerous individuals, including Alshehhi, Alhazmi, and other 9/11 hijackers, he will say he does not recognize any of these individuals as having been among the men he confronted at Dulles Airport. (9/11 Commission 2/10/2004 pdf file) The FBI will not take Gill’s account seriously because it has difficulty understanding how and why one of the Flight 175 hijackers would have been at Dulles Airport on the evening before he took an early morning flight from Boston, according to a source with the bureau. (Trento and Trento 2006, pp. 44) Khalid Almihdhar and “possibly” Salem Alhazmi—two of the alleged hijackers of Flight 77—are recorded on video at Dulles Airport at an unspecified time this evening (see September 10, 2001). (9/11 Commission 9/29/2003 pdf file; Federal Bureau of Investigation 11/14/2003 pdf file)

The Sphinx Trading sign.The Sphinx Trading sign. [Source: National Geographic]Some of the 9/11 hijackers rent mailboxes from a company called Sphinx Trading, which was also used by ‘Blind Sheikh’ Omar Abdul-Rahman and at least one of his associates. The mailboxes are located in Jersey City, New Jersey, four doors down from the mosque where Abdul-Rahman was imam in the early 1990s. El Sayyid Nosair, who assassinated Rabbi Meir Kahane and was linked to the Islamic militant cell Abdul-Rahman headed (see November 5, 1990 and December 7, 1991), also had a mailbox there before he was arrested in 1990. Sphinx Trading is owned by Waleed al-Noor, who was named an unindicted co-conspirator at the ‘Landmarks’ bomb plot trial (see June 24, 1993). The hijackers will later obtain fake IDs from al-Noor’s partner, Mohamed el-Atriss. The names of the hijackers who had mailboxes there are never given, but in the summer of 2001 el-Atriss interacts with hijackers Nawaf Alhazmi, Abdulaziz Alomari, Khalid Almihdhar, and Hani Hanjour (see (July-August 2001)), at least. (Hanley 6/25/2003; Schwanberg 10/20/2003; Lance 2006, pp. 372-4; Kelly 9/11/2006) An FBI agent will later comment: “The fact that this location was where Almihdhar, in particular, got his bogus credentials, is not only shocking, it makes me angry. The [Joint Terrorist Task Force] in the [New York Office] had this location back in 1991. In the mid-90s they listed al-Noor, the coowner, as a coconspirator, unindicted in the plot to blow up bridges and tunnels. And now we find out that this is the precise location where the most visible of all the hijackers in the US got his ID? Incredible. All the Bureau’s New York Office had to do was sit on that place over the years and they would have broken right into the 9/11 plot.” (Lance 2006, pp. 373)

NORAD’s war room in Cheyenne Mountain, ColoradoNORAD’s war room in Cheyenne Mountain, Colorado [Source: Val Gempis]Lieutenant Colonel Dawne Deskins and other day shift employees at NORAD’s Northeast Air Defense Sector (NEADS) in Rome, NY, start their workday. NORAD is conducting a week-long, large-scale exercise called Vigilant Guardian. (Seely 1/25/2002) Deskins is regional mission crew chief for the Vigilant Guardian exercise. (ABC News 9/11/2002)
Exercise Includes Simulated Attack on the US - Vigilant Guardian is described as “an exercise that would pose an imaginary crisis to North American Air Defense outposts nationwide”; as a “simulated air war”; and as “an air defense exercise simulating an attack on the United States.” According to the 9/11 Commission, it “postulated a bomber attack from the former Soviet Union.” (Seely 1/25/2002; Filson 2003, pp. 55 and 122; 9/11 Commission 7/24/2004, pp. 458) Vigilant Guardian is described as being held annually, and is one of NORAD’s four major annual exercises. (Filson 2003, pp. 41; Arkin 2005, pp. 545; GlobalSecurity (.org) 4/27/2005) However, one report says it takes place semi-annually. (Scott 6/3/2002) Accounts by participants vary on whether 9/11 is the second, third, or fourth day of the exercise. (Code One Magazine 1/2002; Seely 1/25/2002; Kampouris 9/11/2002) Vigilant Guardian is a command post exercise (CPX), and in at least some previous years was conducted in conjunction with Stratcom’s Global Guardian exercise and a US Space Command exercise called Apollo Guardian. (US Congress n.d.; Arkin 2005, pp. 545; GlobalSecurity (.org) 4/27/2005) All of NORAD is participating in Vigilant Guardian on 9/11. (Scott 6/3/2002)
Exercise Includes Simulated Hijacking - Vanity Fair reports that the “day’s exercise” (presumably Vigilant Guardian) is “designed to run a range of scenarios, including a ‘traditional’ simulated hijack in which politically motivated perpetrators commandeer an aircraft, land on a Cuba-like island, and seek asylum.” (Bronner 8/1/2006) However, at NEADS, most of the dozen or so staff on the operations floor have no idea what the exercise is going to entail and are ready for anything. (Cooper 8/5/2004)
NORAD Fully Staffed and Alert - NORAD is currently running a real-world operation named Operation Northern Vigilance (see September 9, 2001). It may also be conducting a field training exercise calling Amalgam Warrior on this morning (see 9:28 a.m. September 11, 2001). NORAD is thus fully staffed and alert, and senior officers are manning stations throughout the US. The entire chain of command will be in place and ready when the first hijacking is reported. An article later says, “In retrospect, the exercise would prove to be a serendipitous enabler of a rapid military response to terrorist attacks on September 11.” (Scott 6/3/2002; Kelly 12/5/2003) Colonel Robert Marr, in charge of NEADS, will say: “We had the fighters with a little more gas on board. A few more weapons on board.” (ABC News 9/11/2002) However, Deskins and other NORAD officials later are initially confused about whether the 9/11 attacks are real or part of the exercise (see (8:38 a.m.-8:43 a.m.) September 11, 2001).

Khalid Almihdhar and Majed Moqed, two of the men who will allegedly hijack Flight 77, check in at the American Airlines ticket counter at Washington’s Dulles International Airport. (9/11 Commission 7/24/2004, pp. 2-3; 9/11 Commission 8/26/2004, pp. 27) They are recorded by one of the airport’s security cameras approaching the ticket counter, with Moqed pulling a large, dark, roller-type suitcase and Almihdhar pulling a smaller, dark, roller-type suitcase. (Federal Bureau of Investigation 9/19/2001) They are checked in by a female ticketing agent for American Airlines whose name is unstated. The ticketing agent will later recall Moqed giving her a small, old, leather suitcase to check in. Almihdhar, meanwhile, has a carry-on bag with him, she will say in one interview with the FBI. However, a week later she will tell the FBI he had no bags with him.
One Hijacker Seems Unable to Understand the Agent's Questions - Almihdhar and Moqed appear to be in a very good mood and are polite as they are checked in. They provide Virginia identification. One of them seems to be in charge and answers all of the ticketing agent’s questions. He hesitates, though, before responding to the question, “Has anyone given you anything to carry on the flight?” The other man appears unable to understand the security questions he is asked. (Federal Bureau of Investigation 9/12/2001; Federal Bureau of Investigation 9/19/2001) After being checked in, the two men proceed to a security screening checkpoint (see 7:18 a.m. September 11, 2001). (9/11 Commission 8/26/2004, pp. 27) Almihdhar is pulling along his suitcase but Moqed does not have his suitcase with him at this point. (Federal Bureau of Investigation 9/19/2001) As they leave the ticket counter, they wave and smile at the ticketing agent. (Federal Bureau of Investigation 9/19/2001)
Hijackers Are Flagged by a Computerized Prescreening System - Almihdhar and Moqed are both flagged by CAPPS (the Computer Assisted Passenger Prescreening System) when they check in. (9/11 Commission 7/24/2004, pp. 3) CAPPS is an FAA-approved automated system administered by commercial airlines that aims to identify passengers whose profile suggests they may pose more than a minimal risk to aircraft. Passengers selected by CAPPS have their baggage screened for explosives or held off the plane until they have boarded. (9/11 Commission 7/24/2004, pp. 84; Trento and Trento 2006, pp. 12) Almihdar’s name was recently added to a terrorism watch list (see August 23, 2001). (Associated Press 7/22/2004; 9/11 Commission 7/24/2004, pp. 270) Almihdhar was recorded on video in a terminal at Dulles Airport at some time the previous evening, possibly accompanied by Salem Alhazmi, another one of the alleged Flight 77 hijackers (see September 10, 2001). (9/11 Commission 9/29/2003 pdf file; Federal Bureau of Investigation 11/14/2003 pdf file)

Khalid Almihdhar and Majed Moqed passing through a security checkpoint at Dulles Airport.Khalid Almihdhar and Majed Moqed passing through a security checkpoint at Dulles Airport. [Source: FBI]Khalid Almihdhar and Majed Moqed, two of the men who will allegedly hijack Flight 77, go through a security screening checkpoint at Washington’s Dulles International Airport. They are screened at the west checkpoint in the airport’s main terminal. Screening passengers is the responsibility of United Airlines, but it contracts the work to Argenbright Security.
Hijackers Set Off the Metal Detector Alarms - After entering the checkpoint, Almihdhar and Moqed place their carry-on bags on the X-ray machine belt and then pass through the first walk-through metal detector. Both men set off the alarm. They are therefore directed to go through a second metal detector. Almihdhar passes through this without any problems but Moqed again sets off the alarm. This leads to him being screened by a security officer with a handheld metal detector wand. No problems are found and so he is allowed to proceed on his way. None of the men’s carry-on bags are inspected by checkpoint personnel. As Moqed is leaving the checkpoint area, he appears to intentionally look down at the floor as he passes a security camera, thereby preventing the camera from capturing a close-up of his face. The other three Flight 77 hijackers will go through the west checkpoint 17 or 18 minutes later (see (Shortly Before 7:35 a.m.) September 11, 2001 and 7:36 a.m. September 11, 2001). (Federal Bureau of Investigation 9/19/2001; 9/11 Commission 7/24/2004, pp. 3; 9/11 Commission 8/26/2004, pp. 27)
Screeners Will Recall No Suspicious Activity - Immediately after today’s terrorist attacks, the FAA’s Washington Civil Aviation Security Field Office will investigate the security screening at Dulles Airport. It will interview 43 of the 44 screeners who were on duty today, and these employees will all report having encountered no suspicious activity and nothing out of the ordinary this morning. (9/11 Commission 7/24/2004, pp. 3; 9/11 Commission 8/26/2004, pp. 93) However, lawyer Ron Motley, whose firm will represent some families of victims of today’s attacks, will later criticize the screeners at Dulles Airport, commenting, “Even after setting off these alarms, the airlines and security screeners failed to examine the hijackers’ baggage, as required by federal regulations and industry-mandated standards, or discover the weapons [the hijackers] would use in their attack.” (Associated Press 7/22/2004)

Vaughn Allex.Vaughn Allex. [Source: USA Today]Brothers Nawaf Alhazmi and Salem Alhazmi, two of the men who will allegedly hijack Flight 77, check in at the American Airlines ticket counter at Washington’s Dulles International Airport. (9/11 Commission 7/24/2004, pp. 3, 452; 9/11 Commission 8/26/2004, pp. 27) They are running late. They “come running in the front door, looking around, and didn’t know which way to go,” Vaughn Allex, an employee at the ticket counter, will later describe. (CNN 9/8/2012; Hughes 9/10/2016) They are captured on security video pulling large, dark, roller-type suitcases as they approach the counter. (Federal Bureau of Investigation 9/19/2001) They are allowed to check in despite having missed the official deadline for doing so by a few minutes. (CNN 9/8/2012; Hughes 9/10/2016)
Trainee Checks in the Hijackers - Nawaf and Salem Alhazmi are checked in by Inga Hill, a trainee who is overseen by Allex. (Federal Bureau of Investigation 9/19/2001; Federal Bureau of Investigation 9/25/2001) Today is only her second day working at Dulles Airport. (Federal Bureau of Investigation 9/12/2001) Allex looks on while she confirms the brothers’ tickets. (Federal Bureau of Investigation 9/25/2001) The Alhazmis check in two dark-colored bags, one of them a hard plastic suitcase, the other a soft bag, Hill will recall. One of the brothers has a carry-on bag, she will say. (Federal Bureau of Investigation 9/12/2001) Allex will recall the brothers having only one bag, which he considers to be “totally inappropriate for a trip to Los Angeles.” The bag is “almost like a satchel” with straps across the top but which doesn’t seal, he will say. (CNN 9/8/2012)
Hijackers Have Difficulty Answering Questions - Nawaf and Salem Alhazmi show passports for their photo identification but are unable to recall the country from which these were issued. They also have trouble answering the security questions that all passengers must answer. Allex therefore has to get involved and take over the task of questioning them, Hill will recall. (Federal Bureau of Investigation 9/12/2001) However, Allex will say he takes on the task of checking them in from the outset because they are running late. (CNN 9/8/2012) Nawaf Alhazmi is the only one of the brothers who speaks during the check-in, but his English is poor. Salem Alhazmi, meanwhile, acts “very anxious or excited,” according to Allex. (Federal Bureau of Investigation 9/12/2001; Federal Bureau of Investigation 9/25/2001) “He was grinning, he was smiling, and he was dancing back and forth,” Allex will say. (CNN 9/8/2012)
Hijackers Are Selected for Extra Scrutiny - Allex selects the two brothers for extra security scrutiny. He does this because he finds them suspicious, and one of them—probably Salem Alhazmi, according to the 9/11 Commission—has no photo identification and cannot understand English. However, the only consequence of the extra scrutiny will be that their bags are held off Flight 77 until it is confirmed that they have boarded it.
Employee Is Suspicious and Follows the Hijackers - After being checked in, Nawaf and Salem Alhazmi proceed to a security screening checkpoint (see 7:36 a.m. September 11, 2001). (9/11 Commission 7/24/2004, pp. 3; 9/11 Commission 8/26/2004, pp. 27-28; Leshan 9/12/2016) They no longer have their suitcases with them when they leave the ticket counter. (Federal Bureau of Investigation 9/19/2001) Allex is still uncomfortable with the two men and follows them for a few steps. He stops himself, though, as he is concerned that his suspicion may be racially motivated. (CNN 9/8/2012) The name of Nawaf Alhazmi was recently added to a terrorism watch list (see August 23, 2001). (Associated Press 7/22/2004; 9/11 Commission 7/24/2004, pp. 270) An employee at Dulles Airport will recall encountering him and four other Middle Eastern men as they tried to get to a secure area of the airport the previous evening (see (Between 8:00 p.m. and 8:45 p.m.) September 10, 2001). (9/11 Commission 1/19/2004 pdf file; Trento and Trento 2006, pp. 2-6, 43-44)

Salem (white shirt) and Nawaf Alhazmi (dark shirt) passing through security at Dulles Airport.Salem (white shirt) and Nawaf Alhazmi (dark shirt) passing through security at Dulles Airport. [Source: FBI]Brothers Nawaf Alhazmi and Salem Alhazmi, two of the men who will allegedly hijack Flight 77, go through a security screening checkpoint at Washington’s Dulles International Airport. They are screened at the west checkpoint in the airport’s main terminal. Both men have one carry-on bag. After entering the checkpoint, Salem Alhazmi walks through a metal detector without setting off the alarm and so is allowed to continue on his way. However, Nawaf Alhazmi sets off the alarm when he passes through it and so he has to walk through a second metal detector. He again sets off the alarm. He is therefore hand-wanded by a member of staff and has his carry-on bag swiped by an explosive trace detector. These checks apparently find no problems and so he is allowed to proceed on his way. Salem Alhazmi’s bag is not physically inspected while the two men are at the checkpoint, nor are the contents of Nawaf Alhazmi’s bag. Security camera footage will later reveal that Nawaf Alhazmi has an unidentified item clipped to the rim of the back pocket of his pants. One of the other Flight 77 hijackers passed through the west checkpoint a minute ago (see 7:35 a.m. September 11, 2001) and two more passed through it 17 minutes before that (see 7:18 a.m. September 11, 2001). The FAA’s Washington Civil Aviation Security Field Office will investigate the security screening at Dulles Airport today and the screeners who were on duty will recall having encountered no suspicious activity and nothing out of the ordinary this morning. (Federal Bureau of Investigation 9/19/2001; 9/11 Commission 7/24/2004, pp. 3; 9/11 Commission 8/26/2004, pp. 27-28)

From left to right: Senator Bob Graham (D), Senator Jon Kyl (R), and Representative Porter Goss (R).From left to right: Senator Bob Graham (D), Senator Jon Kyl (R), and Representative Porter Goss (R). [Source: US Senate, National Park Service, US House of Representatives]Around 8:00 a.m., on September 11, 2001, ISI Director Lt. Gen. Mahmood Ahmed is at a breakfast meeting at the Capitol with the chairmen of the House and Senate Intelligence Committees, Senator Bob Graham (D-FL) and Representative Porter Goss (R-FL), a 10-year veteran of the CIA’s clandestine operations wing. Also present at the meeting are Senator Jon Kyl (R-AZ) and the Pakistani ambassador to the US, Maleeha Lodhi, as well as other officials and aides. (Goss, Kyl, and Graham had just met with Pakistani President Pervez Mushrraf in Pakistan two weeks earlier (see August 28-30, 2001)). (Tapper 9/14/2001; Leiby 5/18/2002) Graham and Goss will later co-head the joint House-Senate investigation into the 9/11 attacks, which will focus on Saudi government involvement in the 9/11 attacks, but will say almost nothing about possible Pakistani government connections to al-Qaeda and the 9/11 attacks (see August 1-3, 2003 and December 11, 2002). (Priest and Eilperin 7/11/2002) Note that Senator Graham should have been aware of a report made to his staff the previous month (see Early August 2001) that one of Mahmood’s subordinates had told a US undercover agent that the WTC would be destroyed. Some evidence suggests that Mahmood ordered that $100,000 be sent to hijacker Mohamed Atta (see October 7, 2001).
Pakistan's Demands - Graham will later say of the meeting: “We were talking about terrorism, specifically terrorism generated from Afghanistan.” The New York Times will report that bin Laden is specifically discussed. (Sergent 9/12/2001; Tapper 9/14/2001; Risen 6/3/2002) The US wants more support from Pakistan in its efforts to capture bin Laden. However, Mahmood says that unless the US lifts economic sanctions imposed on Pakistan and improves relations, Pakistan will not oppose the Taliban nor provide intelligence and military support to get bin Laden. He says, “If you need our help, you need to address our problems and lift US sanctions.” He also encourages the US to engage the Taliban diplomatically to get them to change, instead of isolating them. Pakistani journalist Ahmed Rashid will later comment, “It was absurd for Mahmood to insist now that the Americans engage with the Taliban, when [Pakistan’s] own influence over them was declining and al-Qaeda’s increasing.”
Meeting Interrupted by 9/11 Attacks - Zamir Akram, an accompanying Pakistani diplomat, leaves the room for a break. While outside, he sees a group of Congressional aides gathered around a television set. As Akram walks up to the TV, he sees the second plane crashing into the World Trade Center. He immediately runs back to the meeting to the tell the others. But even as he gets there, a congressional aide comes in to say that Capitol Hill is being evacuated. The aide says, “There is a plane headed this way.” Mahmood and the rest of the Pakistani delegation immediately leave and attempt to return to the Pakistani embassy. But they are stuck in traffic for three hours before they get there. (Rashid 2008, pp. 26-27)

Boston flight control reportedly “notifies several air traffic control centers that a hijack is taking place.” (Ellison 10/17/2001) This is immediately after Boston controllers heard a transmission from Flight 11, declaring, “We have some planes” (see 8:24 a.m. September 11, 2001), and would be consistent with a claim later made to the 9/11 Commission by Mike Canavan, the FAA’s associate administrator for civil aviation security. He says, “[M]y experience as soon as you know you had a hijacked aircraft, you notify everyone.… [W]hen you finally find out, yes, we do have a problem, then… the standard notification is it kind of gets broadcast out to all the regions.” (9/11 Commission 5/23/2003) An early FAA report will say only that Boston controllers begin “inter-facility coordination” with New York air traffic control at this time (Federal Aviation Administration 9/17/2001 pdf file) , but the New York Times reports that controllers at Washington Center also know “about the hijacking of the first plane to crash, even before it hit the World Trade Center.” (Wald 9/13/2001) However, the Indianapolis flight controller monitoring Flight 77 claims to not know about this or Flight 175’s hijacking twenty minutes later at 8:56 a.m. (see 8:56 a.m. September 11, 2001). Additionally, the flight controllers at New York City’s La Guardia airport are never told about the hijacked planes and learn about them from watching the news. (Kelly 1/4/2004) Boston Center also begins notifying the FAA chain of command of the suspected Flight 11 hijacking at this time (see 8:25 a.m. September 11, 2001), but it does not notify NORAD for another 6-15 minutes, depending on the account (see (8:37 a.m.) September 11, 2001).

Kirk Lippold.Kirk Lippold. [Source: CNN]At the CIA headquarters in Langley, Virginia, three senior CIA officers—John Russack, Don Kerr, and Charlie Allen—are having breakfast with Navy Commander Kirk Lippold. Lippold was the commanding officer of the USS Cole when it was attacked in Yemen the previous year (see October 12, 2000). The men’s discussion is focused on terrorism. Lippold is upset that the American public still does not recognize the threat it poses, and says that it will take a “seminal event” to awaken them to the problem. Following the breakfast, Lippold heads to the Counterterrorist Center at CIA headquarters for some briefings. Just minutes later, after the WTC is hit, Charlie Allen will contact Lippold and tell him, “The seminal event just happened.” (Tenet 2007, pp. 162-163)

Major General Larry Arnold, the commander of the Continental United States NORAD Region (CONR), learns of the possible hijacking of Flight 11 after leaving a video teleconference, but initially thinks the reported hijacking is part of a NORAD training exercise. (Filson 2002; Code One Magazine 1/2002) Arnold, who is at CONR headquarters, at Tyndall Air Force Base, Florida, has been in the video teleconferencing room, participating in a teleconference with other senior NORAD officials (see (8:30 a.m.-8:40 a.m.) September 11, 2001). (9/11 Commission 2/2/2004 pdf file; Spencer 2008, pp. 31) Colonel Robert Marr, the battle commander at NORAD’s Northeast Air Defense Sector (NEADS), recently tried phoning Arnold to get authorization to scramble fighter jets in response to the hijacked Flight 11, but no one at CONR interrupted the teleconference to fetch Arnold, and so Marr left an urgent message for the CONR commander (see (8:38 a.m.) September 11, 2001). (9/11 Commission 7/24/2004, pp. 20; Spencer 2008, pp. 31)
Note Informs Arnold of Hijacking - Arnold is now in the video teleconferencing room with Robert Del Toro, an intelligence officer with the 1st Air Force, discussing the just-concluded teleconference, when his executive officer, Kelley Duckett, hands him a note with Marr’s message on it. The note says the FAA’s Boston Center is reporting a hijacking and requesting assistance with it, and asks that Arnold phone Marr back immediately. (Filson 2002; 9/11 Commission 5/23/2003; 9/11 Commission 2/2/2004 pdf file; 9/11 Commission 2/3/2004 pdf file)
Arnold Thinks Hijacking Is 'Part of the Exercise' - NORAD is currently in the middle of a major training exercise called Vigilant Guardian. (Code One Magazine 1/2002; Arkin 2005, pp. 545) Arnold will later say that, as a result, when he learns of the possible hijacking: “The first thing that went through my mind was: ‘Is this part of the exercise? Is this some kind of a screw-up?’” (ABC News 9/11/2002) According to author Lynn Spencer, “Even as NORAD’s commander for the continental United States, Arnold is not privy to everything concerning the exercise.” The exercise “is meant to test commanders also, to make sure that their war machine is operating as it should.”
Arnold Told Hijacking Is 'Real-World' - Since a simulated hijacking is scheduled as part of the day’s exercise (see (9:40 a.m.) September 11, 2001), Arnold asks Duckett, “Is this part of the exercise?” Duckett replies that the hijacking is real-world. (Spencer 2008, pp. 38) Arnold will say that “understanding this is real-world is obviously important, so I rushed downstairs to our battle staff position.” (Filson 2002) It occurs to Arnold that it has been many years since NORAD handled a hijacking (see February 11, 1993). He is relieved that, “because we were in the middle of an exercise,” he recently reviewed the protocol for what to do in response to a hijacking, and so “we were pretty well familiar with those procedures.” (9/11 Commission 5/23/2003; Spencer 2008, pp. 38) Arnold will promptly phone Marr and instruct him to go ahead and scramble fighters in response to the hijacking (see (8:42 a.m.) September 11, 2001). (9/11 Commission 7/24/2004, pp. 20; Spencer 2008, pp. 38-39)

The hole caused by the Flight 11 crash.The hole caused by the Flight 11 crash. [Source: Reuters]Flight 11 slams into the WTC North Tower (Building 1). Hijackers Mohamed Atta Waleed Alshehri, Wail Alshehri, Abdulaziz Alomari, and Satam Al Suqami presumably are killed instantly, and many more in the tower will die over the next few hours. Seismic records pinpoint the crash at 26 seconds after 8:46 a.m. (CNN 9/12/2001; New York Times 9/12/2001; North American Aerospace Defense Command 9/18/2001; Cauchon 12/20/2001; Federal Emergency Management Agency 5/1/2002, pp. 1-10; Dwyer et al. 5/26/2002; Levin, Adams, and Morrison 8/12/2002; Associated Press 8/21/2002; Adcock 9/10/2002) The NIST report states the crash time to be 8:46:30. (National Institute of Standards and Technology 9/2005, pp. 19) The 9/11 Commission Report states the crash time to be 8:46:40. (9/11 Commission 7/24/2004, pp. 7) Investigators believe the plane still has about 10,000 gallons of fuel (see 8:57 a.m. September 11, 2001). (Dwyer et al. 5/26/2002) The plane strikes the 93rd through 99th floors in the 110-story building. No one above the crash line survives; approximately 1,360 people die. Below the crash line, approximately 72 die and more than 4,000 survive. Both towers are slightly less than half full at the time of the attack, with between 5,000 to 7,000 people in each tower. This number is lower than expected. Many office workers have not yet shown up to work, and tourists to the observation deck opening at 9:30 A.M. have yet to arrive. (Cauchon 12/20/2001; National Institute of Standards and Technology 9/2005, pp. 20-22) The impact severs some columns on the north side of the North Tower. Each tower is designed as a “tube-in-tube” structure and the steel columns which support its weight are arranged around the perimeter and in the core. The plane, which weighs 283,600 lb and is traveling at an estimated speed of around 430 mph (see October 2002-October 2005), severs 35 of the building’s 236 perimeter columns and damages another two. The damage to the South Tower’s perimeter will be similar (see 9:03 a.m. September 11, 2001). (National Institute of Standards and Technology 9/2005, pp. 5-9, 20, 22) The perimeter columns bear about half of the tower’s weight, so this damage reduces its ability to bear gravity loads by about 7.5 percent. (National Institute of Standards and Technology 9/2005, pp. 6) The actual damage to the 47 core columns is not known, as there are no photographs or videos of it, but there will be much speculation about this after 9/11. It will be suggested that some parts of the aircraft may have damaged the core even after crashing through the exterior wall. According to the National Institute of Standards and Technology (NIST): “Moving at 500 mph, an engine broke any exterior column it hit. If the engine missed the floor slab, the majority of the engine core remained intact and had enough residual momentum to sever a core column upon direct impact.” (National Institute of Standards and Technology 9/2005, pp. 107) According to NIST’s base case computer model, three of the core columns are severed and another ten suffer some damage. (National Institute of Standards & Technology 9/2005, pp. 189 pdf file) If this is accurate, it means that the impact damage to the core reduces the Tower’s strength by another approximately 7.5 percent, meaning that the building loses about 15 percent of its strength in total. This damage will be cited after 9/11 by NIST and others researchers as an event contributing to the building’s collapse (see October 23, 2002 and October 19, 2004). In addition, some of the fireproofing on the steel columns and trusses may be dislodged. The original fireproofing on the fire floors was mostly Blazeshield DC/F, but some of the fireproofing on the flooring has recently been upgraded to Blazeshield II, which is about 20 percent denser and 20 percent more adhesive. (National Institute of Standards & Technology 9/2005, pp. xxxvi, 83 pdf file) Photographs and videos of the towers will not show the state of fireproofing inside the buildings, but NIST will estimate the damage to it using a computer model. Its severe case model (see (October 2002-October 2005)) will predict that 43 of the 47 core columns are stripped of their fireproofing on one or more floors and that fireproofing is stripped from trusses covering 60,000 ft2 of floor area, the equivalent of about one and a half floors. NIST will say that the loss of fireproofing is a major cause of the collapse (see April 5, 2005), but only performs 15 tests on fireproofing samples (see October 26, 2005). (National Institute of Standards and Technology 9/2005, pp. 23) According to NIST, more fireproofing is stripped from the South Tower (see 9:03 a.m. September 11, 2001).

Bruce Baughman.Bruce Baughman. [Source: Elise Moore / FEMA]Bruce Baughman, director of the planning and readiness division of the Federal Emergency Management Agency (FEMA), takes charge at FEMA headquarters in Washington, DC, because more senior FEMA officials, including the agency’s director, are away from the capital. FEMA Director Joseph Allbaugh and Lacy Suiter, FEMA’s assistant director of readiness, response, and recovery, are in Big Sky, Montana, attending the annual conference of the National Emergency Management Association (see September 8-11, 2001 and After 8:46 a.m. September 11, 2001). Baughman, who led FEMA’s response to the Oklahoma City bombing in April 1995 (see 8:35 a.m. - 9:02 a.m. April 19, 1995), therefore has to take charge of FEMA’s response to today’s terrorist attacks. In this capacity, he is responsible for activating FEMA’s emergency operations center, dispatching disaster medical personnel to the scenes of the attacks, and establishing emergency communications for New York. After the Twin Towers come down (see 9:59 a.m. September 11, 2001 and 10:28 a.m. September 11, 2001), he calls up the first FEMA urban search and rescue teams, which specialize in rescuing people from collapsed structures. (Block and Cooper 2006, pp. 73-75) He will subsequently personally brief President Bush on three days while response operations are underway. (9/11 Commission 11/17/2003 pdf file)
FEMA Will Help Local Agencies Respond to the Attacks - In May, Bush put FEMA in charge of responding to terrorist attacks in the United States (see May 8, 2001). (White House 5/8/2001; Gerstenzang 5/9/2001) The agency therefore plays a key role in the government’s response to today’s attacks. The emergency response team at its headquarters is activated today, along with all 10 of its regional operations centers. It also activates its federal response plan, which, it states, “brings together 28 federal agencies and the American Red Cross to assist local and state governments in response to national emergencies and disasters.” It deploys eight urban search and rescue teams to New York to search for victims in the debris from the collapsed World Trade Center buildings, and four urban search and rescue teams to the Pentagon to assist the response there. These teams consist mainly of local emergency services personnel, and are trained and equipped to handle structural collapses. (Federal Emergency Management Agency 9/11/2001; Federal Emergency Management Agency 9/11/2001; US National Response Team 2014, pp. 2 pdf file) In the days and weeks following the attacks, it will work with state and city officials to carry out the task of removing the debris from the WTC site. (Block and Cooper 2006, pp. 75)

Clyde Vaughn.Clyde Vaughn. [Source: Scott Davis / US Army]General John Keane, vice chief of staff of the Army, learns that a plane has crashed into the World Trade Center and consequently orders that the Army Operations Center (AOC) at the Pentagon be brought up to full manning. Keane is in his office at the Pentagon when one of his sergeants rushes into the room, tells him something terrible has happened in New York, and turns on the television. Keane sees the reports stating that a plane has hit the WTC and is immediately suspicious. “I noticed it was a blue-sky day and [thought] you could not hit the WTC by accident,” he will later recall. “I knew in 1993 terrorists had tried to bomb the WTC and bring it down from an underground parking garage,” he will say (see February 26, 1993). Therefore, he will recall, “I sensed it instinctively, what had happened, that this was a terrorist act.” He calls Major General Peter Chiarelli, the Army’s director of operations, readiness, and mobilization, who is in his office at the Pentagon, and tells him to bring the AOC up to full manning. (Baier 9/12/2011; Keane 9/10/2016; Swift 9/11/2016) The AOC, located in the basement of the Pentagon, is “the place that people will migrate” to during an emergency, according to Brigadier General Clyde Vaughn, the Army’s deputy director of operations, readiness, and mobilization. It is equipped with state-of-the-art communications equipment and television sets for monitoring news coverage. (Vogel 8/25/1995; Vaughn 2/12/2002; Schwab and Jewell 9/2004) Keane will subsequently see the second hijacked plane crashing into the WTC on television (see 9:03 a.m. September 11, 2001). Sometime after that, Chiarelli will call him to confirm that the AOC is fully manned (see Shortly Before 9:37 a.m. September 11, 2001). (Keane 9/10/2016) The AOC will remain manned throughout today’s attacks and their aftermath. Keane will go to it after the Pentagon is attacked, to provide leadership and guidance (see (Shortly After 9:37 a.m.) September 11, 2001). (Goldberg et al. 2007, pp. 135; Christopher N. Koontz 2011, pp. 56 pdf file; Baier 9/12/2011) The Army’s Crisis Action Team, whose members assemble in the AOC, will be activated sometime after Keane orders Chiarelli to bring the operations center up to full manning (see (Shortly After 9:03 a.m.) September 11, 2001). (Chiarelli 2/5/2002; Rossow 2003, pp. 64-65)

An article in the New York Times will later suggest that officials in the Pentagon’s National Military Command Center (NMCC) promptly become aware of the problems with Flight 77, long before NORAD’s Northeast Air Defense Sector (NEADS) is alerted to the flight. The article will state, “During the hour or so that American Airlines Flight 77 [is] under the control of hijackers, up to the moment it struck the west side of the Pentagon, military officials in [the NMCC are] urgently talking to law enforcement and air traffic control officials about what to do.” (Wald 9/15/2001) This appears consistent with what would be expected under normal procedures. According to the FAA’s acting Deputy Administrator Monte Belger: “Prior to 9/11, FAA’s traditional communication channel with the military during a crisis had been through the National Military Command Center (NMCC). They were always included in the communication net that was used to manage a hijack incident.” He will say that, since the FAA does not have direct dedicated communication links with NORAD, in a hijack scenario the NMCC has “the responsibility to coordinate [the Defense Department]‘s response to requests from the FAA or the FBI.” (9/11 Commission 6/17/2004 pdf file; 9/11 Commission 6/17/2004) NEADS reportedly is not alerted to Flight 77 until significantly later: at 9:24 a.m. by some accounts (see (9:24 a.m.) September 11, 2001), or, according to other accounts, at 9:34 a.m., when it only learns that Flight 77 is missing (see 9:34 a.m. September 11, 2001). (North American Aerospace Defense Command 9/18/2001; 9/11 Commission 6/17/2004)

Flight 77’s transponder is turned off, meaning that the aircraft’s speed, altitude, and flight information are no longer visible on radar displays at the FAA’s Indianapolis Center. (Federal Aviation Administration 9/17/2001 pdf file; National Transportation Safety Board 2/19/2002 pdf file; 9/11 Commission 7/24/2004, pp. 9) The Indianapolis Center air traffic controller in charge of Flight 77 watched the plane go off course and head southwest before its data disappeared from his radar screen. He looks for primary radar signals along the aircraft’s projected flight path as well as in the airspace where it had started to turn, but cannot find it. (9/11 Commission 6/17/2004) He tries contacting the plane repeatedly, saying “American 77, Indy,” and: “American 77, Indy, radio check. How do you read?” But there is no response. (Wald and Sack 10/16/2001; New York Times 10/16/2001)
NEADS Not Contacted - US News and World Report will later comment, “[E]xperts say that an airliner making a 180-degree turn followed by a transponder turnoff should have been a red flag to controllers.” It will quote Robert Cauble, a 20-year veteran of Navy air traffic control, who says: “The fact that the transponder went off, they should have picked up on that immediately. Everyone should have been on alert about what was going on.” (Schultz 10/8/2001) Yet the Indianapolis Center supposedly does not notify NORAD’s Northeast Air Defense Sector (NEADS). According to the 9/11 Commission, NEADS will only learn that Flight 77 is missing at 9:34 a.m. (see 9:34 a.m. September 11, 2001). (9/11 Commission 7/24/2004, pp. 26-27)
Controller Thinks Plane Suffered Mechanical Failure - While several air traffic control centers were reportedly informed of the Flight 11 hijacking as early as 8:25 a.m. (see 8:25 a.m. September 11, 2001), according to the 9/11 Commission, the controller handling Flight 77 does not realize other aircraft have been hijacked, and he is unaware of the situation in New York. He mistakenly assumes Flight 77 has experienced an electrical or mechanical failure. (Ellison 10/17/2001; 9/11 Commission 6/17/2004) After he informs other Indianapolis Center personnel of the developing situation, they will clear all other aircraft from the plane’s westerly route so their safety will not be affected if Flight 77 is still flying along its original path but unable to be heard. (Freni 2003, pp. 29; 9/11 Commission 7/24/2004, pp. 460; 9/11 Commission 8/26/2004, pp. 30)
Airline and Possibly Pentagon Learn of Flight 77 Problems - While NEADS is not alerted about the errant aircraft, a controller at the Indianapolis Center will contact American Airlines at 8:58 to inform it that contact has been lost with Flight 77 (see 8:58 a.m. September 11, 2001). (9/11 Commission 8/26/2004, pp. 30) And an article in the New York Times will indicate that the Pentagon’s National Military Command Center (NMCC) promptly becomes aware of the problems with Flight 77 (see (Shortly After 8:51 a.m.) September 11, 2001). (Wald 9/15/2001)

The jet fuel that spilled from Flight 11 when it hit the North Tower (see 8:46 a.m. September 11, 2001) has mostly burned up by this time. The National Institute of Standards and Technology (NIST), which investigates the collapses, will say “The initial jet fuel fires themselves lasted at most a few minutes.” (National Institute of Standards and Technology 9/2005, pp. 183) Engineering professor Forman Williams will say the jet fuel “burned for maybe 10 minutes.” (Chertoff et al. 3/2005) Flight 11, a Boeing 767, had a fuel capacity of 23,980 gallons, but was only carrying about 10,000 gallons when it hit the WTC. NIST will estimate that less than 1,500 gallons were consumed in a fireball inside the tower and a comparable amount was consumed in the fireballs outside the building. Therefore, approximately 7,000 gallons splashed onto the office furnishings and started fires on various floors. However, after the jet fuel is used up, office fires burn until the building collapses. NIST will calculate that there were about four pounds per square foot of combustibles in the office space, or about 60 tons per floor. Offices in the WTC actually have fewer combustibles than some other similar spaces due to the small number of interior walls and limited bookshelf space. NIST will later find that only three of sixteen perimeter columns it recovers reached a temperature of 250°C and neither of the two core columns it retrieves reached this temperature. NIST will also find that none of the samples it acquires reaches a temperature above 600°C (see August 27, 2003). Although steel does not melt until its temperature is about 1,600°C, it may begin to lose significant strength at over 500°C. (National Institute of Standards and Technology 9/2005, pp. 20, 29, 24, 77) The jet fuel will also burn up in the South Tower about 10 minutes after it is hit (see 9:13 a.m. September 11, 2001).

An air traffic controller at the FAA’s Indianapolis Center contacts the American Airlines dispatch office in Texas, and informs it that contact has been lost with Flight 77. The controller is a sector radar associate, whose job is to help with hand-offs and to coordinate with other sectors and facilities. He speaks to American Airlines dispatcher Jim McDonnell. (9/11 Commission 8/26/2004, pp. 30; Spencer 2008, pp. 63) The controller begins, “This is Indianapolis Center trying to get a hold of American 77.” McDonnell asks for clarification, “Who you trying to get a hold of?” and the controller replies: “American 77.… On frequency 120.27.… We were talking to him and all of a sudden it just, uh…” McDonnell interjects: “Okay, all right. We’ll get a hold of him for you.” The call comes to an abrupt end and the controller then continues trying to contact Flight 77. (New York Times 10/16/2001; Spencer 2008, pp. 63-64) Soon after this call, American Airlines’ executive vice president of operations, Gerard Arpey, will give an order to stop all American flight takeoffs in the Northeast US (see Between 9:00 a.m. and 9:10 a.m. September 11, 2001). By 8:59 a.m., American Airlines begins attempts to contact Flight 77 using ACARS (a digital communications system used primarily for aircraft-to-airline messages). Within minutes, some time between 9:00 a.m. and 9:10 a.m., American will get word that United Airlines also has lost contact with a missing airliner (presumably Flight 175). When reports of the second WTC crash come through after 9:03 a.m., one manager will mistakenly shout, “How did 77 get to New York and we didn’t know it?” (Mccartney and Carey 10/15/2001; 9/11 Commission 7/24/2004, pp. 454; 9/11 Commission 8/26/2004, pp. 31) The sector radar associate at the Indianapolis Center will call American Airlines again about Flight 77 at 9:02, and again speak with McDonnell (see 9:02 a.m. September 11, 2001). (New York Times 10/16/2001)

A soldier monitors a NORAD radar screen.A soldier monitors a NORAD radar screen. [Source: National War College]NORAD has had fighter jets deployed to Alaska and Northern Canada for the past two days. They are there for a real-world maneuver called Operation Northern Vigilance, tasked with monitoring a Russian air force exercise being conducted in the Russian Arctic all this week (see September 9, 2001). (North American Aerospace Defense Command 9/9/2001) At its operations center deep inside Cheyenne Mountain, Colorado, NORAD is also reportedly at “full ‘battle staff’ levels for a major annual exercise that tests every facet of the organization.” The operations center is now contacted by NORAD’s Northeast Air Defense Sector (NEADS), based in Rome, New York. NEADS says the FAA believes there is a hijacking in progress and is asking NORAD for support; this is not part of the exercise. As the Toronto Star will later report: “In a flash, Operation Northern Vigilance is called off. Any simulated information, what’s known as an ‘inject,’ is purged from the screens.” (Simmie 12/9/2001) NORAD has the capacity to inject simulated material, including mass attacks, during exercises, “as though it was being sensed for the first time by a radar site.” (US Department of Defense 1/15/1999) However, Northern Vigilance is a military operation, not a training exercise. (North American Aerospace Defense Command 9/9/2001; US Congress 3/11/2005) So presumably the “simulated information” is part of a NORAD exercise currently taking place, such as Vigilant Guardian (see (6:30 a.m.) September 11, 2001). Therefore, many minutes into the real 9/11 attacks, there may be false radar blips appearing on the screens of NORAD personnel. Additional details, such as whose radar screens have false blips and over what duration, are unclear. However, while the Toronto Star will indicate that the simulated material is removed from NORAD radar screens shortly before 9:03 a.m., when the second attack on the World Trade Center takes place, at 10:12 a.m. an officer at the operations center will call NEADS and ask it to “terminate all exercise inputs coming into Cheyenne Mountain” (see 10:12 a.m. September 11, 2001). (North American Aerospace Defense Command 9/11/2001; Simmie 12/9/2001) This would indicate that the NORAD operations center continues receiving simulated radar information for over an hour more, until after Flight 93 has crashed (see (10:06 a.m.) September 11, 2001) and the terrorist attacks have ended. The Russians, after seeing the attacks on New York and Washington on television, will quickly communicate that they are canceling their Russian Arctic exercise. (Simmie 12/9/2001; Alberts 10/19/2002)

Flight 175 hits the WTC South Tower. The picture was taken from a traffic helicopter.Flight 175 hits the WTC South Tower. The picture was taken from a traffic helicopter. [Source: WABC 7/ Salient Stills]Flight 175 hits the South Tower of the World Trade Center (Tower Two). Seismic records pinpoint the time at six seconds before 9:03 a.m. (rounded to 9:03 a.m.). Hijackers Marwan Alshehhi, Fayez Ahmed Banihammad, Mohand Alshehri, Hamza Alghamdi, and Ahmed Alghamdi presumably are killed instantly, and many more in the tower will die over the next few hours. (New York Times 9/12/2001; CNN 9/12/2001; CNN 9/17/2001; North American Aerospace Defense Command 9/18/2001; Cauchon 12/20/2001; Federal Emergency Management Agency 5/1/2002, pp. 1-10; Dwyer et al. 5/26/2002; Associated Press 8/21/2002; Moore and Cauchon 9/2/2002) According to the NIST report, the crash time is 9:02:59. (National Institute of Standards and Technology 9/2005, pp. 38) According to the 9/11 Commission Report, the crash time is 9:03:11. (9/11 Commission 7/24/2004, pp. 8) Millions watch the crash live on television. The plane strikes the 77th through 85th floors in the 110-story building. Approximately 100 people are killed or injured in the initial impact; 600 people in the tower eventually die. The death toll is far lower than in the North Tower because about two-thirds of the South Tower’s occupants have evacuated the building in the 17 minutes since the first tower was struck. (Cauchon 12/20/2001; National Institute of Standards and Technology 9/2005, pp. 5-9, 41) The combined death toll from the two towers is estimated at 2,819, not including the hijackers. (Associated Press 8/21/2002) The impact severs some columns on the south side of the South Tower. Each of the Twin Towers is designed as a “tube-in-tube” structure and the steel columns which support its weight are arranged around the perimeter and in the core. The plane, which is traveling at an estimated speed of around 500 mph (see October 2002-October 2005), severs 33 of the building’s 236 perimeter columns and damages another one. (National Institute of Standards and Technology 9/2005, pp. 39) The perimeter columns bear about half of the tower’s weight, so the damage to them reduces the tower’s ability to bear gravity loads by about 7.1 percent. (National Institute of Standards and Technology 9/2005, pp. 6) The actual damage to the 47 core columns is not known, as there are no photographs or videos of it, but there will be much speculation about this after 9/11. It will be suggested that some parts of the aircraft may be able to damage the core even after crashing through the exterior wall (see 8:46 a.m. September 11, 2001). (National Institute of Standards and Technology 9/2005, pp. 107) According to NIST’s base case model, five of the core columns are severed and another five suffer some damage. (National Institute of Standards & Technology 9/2005, pp. 235 pdf file) This may reduce the tower’s ability to bear loads by a further approximately 8 percent, meaning that the aircraft impact accounted for a loss of about 15 percent of the building’s strength. This damage will be cited as an event contributing to the building’s collapse after 9/11 (see October 23, 2002 and October 19, 2004). NIST’s base case estimate of damage to the North Tower’s core will be similar, even though the aircraft impact there was dissimilar (see 8:46 a.m. September 11, 2001). Flight 11 hit the North Tower’s core head on, whereas Flight 175 only hits the corner of the South Tower’s core. (National Institute of Standards and Technology 9/2005, pp. 20-23, 38-41) In addition, some of the fireproofing on the steel columns and trusses may be dislodged (see 8:46 a.m. September 11, 2001). (National Institute of Standards & Technology 9/2005, pp. xxxvi, 83 pdf file) Photographs and videos of the towers will not show the state of fireproofing inside the buildings, but the National Institute of Standards and Technology (NIST) will try to estimate the damage to fireproofing using a series of computer models. Its severe case model (see (October 2002-October 2005)) will predict that 39 of the 47 core columns are stripped of their fireproofing on one or more floors and that fireproofing is stripped from trusses covering 80,000 ft2 of floor area, the equivalent of about two floors. NIST will say that the loss of fireproofing is a major cause of the collapse (see April 5, 2005), but only performs 15 tests on fireproofing samples (see October 26, 2005). (National Institute of Standards and Technology 9/2005, pp. 41) According to NIST, less fireproofing is stripped from the North Tower (see 8:46 a.m. September 11, 2001).

Mark Loizeaux.Mark Loizeaux. [Source: Dan Gross / Washington Technology]Immediately after seeing the attacks on the the World Trade Center on television, Mark Loizeaux, the president of leading building demolition firm Controlled Demolition Inc (CDI), tries to contact government officials to warn them that the Twin Towers will probably collapse. (Satchell 6/22/2003; Else 7/24/2004) Loizeaux will later recall his initial reaction to the crashes in New York. After the first tower is hit, he will say, “I told Doug [Loizeaux, his brother] immediately that the tower was coming down, and when the second tower was hit, that it would follow.” According to US News and World Report, “Horrified, the Loizeaux brothers watched first responders streaming into the doomed towers and tried frantically, and unsuccessfully, to phone in warnings.” (Satchell 6/22/2003) Mark Loizeaux will recall, “I still had some cell phone numbers, so when the second plane hit I said, ‘Start calling all the cell phones, tell them that the building is going to come down.’” However: “It was frenetic, nobody could get through even with speed dialling.… Of course, building number 7, where the emergency management headquarters was, was on fire. I’d been in that office two months before.” Loizeaux then phones a couple of people on the National Research Council committee involved in assessing the impact of explosives. They ask him, “What do you think this is, that they’re going to fail, that they’re both going to fail?” Loizeaux will recall: “The expression around was they’re going to pancake down, almost vertically. And they did. It was the only way they could fail. It was inevitable.” (Else 7/24/2004) Soon after the attacks, Loizeaux, as a recognized expert, will be called upon to comment on the fall of the WTC towers. (Post and Winston 9/13/2001) In addition, his firm will be involved with the clearing of Ground Zero. (It was also tasked with bringing down the remnants of the Murrah Federal Building in Oklahoma City after its partial destruction in 1995 (see 8:35 a.m. - 9:02 a.m. April 19, 1995 and 7:01 a.m. May 23, 1995).) (Post and Rubin 10/1/2001)

In the lobby of the north WTC tower, just after the South Tower is hit, Fire Commissioner Thomas Von Essen speaks briefly to Fire Chief Ray Downey. According to Von Essen, Downey—who is a highly respected expert on building collapses—says to him, “You know, these buildings can collapse.” Von Essen later recalls, “He just said it in passing, not that these buildings will collapse in 40 minutes and we have to get everybody out of here, or not that they’ll collapse by tomorrow, or not that they necessarily will collapse at all. Just that they can collapse.” (Fink and Mathias 2002, pp. 229; 9/11 Commission 5/18/2004) But other firefighters do not appear to have shared this concern. According to the National Institute of Standards and Technology (NIST), the Fire Department command officers who are planning for operations inside the Twin Towers expect that there will “be localized collapse conditions on the damaged fire floors,” but do “not expect that there [will] be any massive collapse conditions or complete building collapse.” At the end of its three-year investigation of the WTC collapses, NIST will report, “No one interviewed indicated that they thought that the buildings would completely collapse.” (National Institute of Standards and Technology 9/2005, pp. 72 and 75-76) In fact, Deputy Fire Commissioner Lynn Tierney will meet up with Downey and others—including Von Essen—slightly later, on the south lawn of the WTC complex, where a new command center is set up. At that time, according to Tierney, Downey will only be concerned that the 360-foot antenna atop the North Tower will fall, and “No one ever thought the towers were going to come down.” (Wereschagin 9/11/2006) However, shortly before the first tower comes down, EMT Richard Zarrillo will be asked to relay a message to some senior firefighters that the mayor’s Office of Emergency Management “says the buildings are going to collapse” (see (Before 9:59 a.m.) September 11, 2001). And later in the day, Mayor Giuliani will recount that around the same time, he had been told “that the World Trade Center was going to collapse” (see (Before 9:59 a.m.) September 11, 2001). The 9/11 Commission will state, “The best estimate of one senior [fire] chief, provided to the chief of the department sometime between 9:25 and 9:45, was that there might be a danger of collapse [of the South Tower] in a few hours, and therefore units probably should not ascend above floors in the sixties.” The Commission does not state, however, whether this fire chief was referring to a total building collapse or just a localized collapse. (9/11 Commission 5/19/2004) Ray Downey is killed when the second tower collapses at 10:28 a.m. (Dwyer and O'Donnell 9/9/2005)

Gary Walters.Gary Walters. [Source: C-SPAN]Gary Walters, the chief White House usher, and a few of his colleagues take the time to clear up the White House grounds ready for when President Bush returns, and even continue with the task after the White House is evacuated. Earlier this morning, many White House staffers were busy preparing for the annual Congressional picnic, which was scheduled to take place this evening (see 8:30 a.m. September 11, 2001). About 170 to 180 picnic tables have been set up on the South Lawn for the event. After he learns that a second plane has crashed into the World Trade Center (see 9:03 a.m. September 11, 2001), Walters decides to start moving the picnic tables off the lawn so Bush’s helicopter will be able to land on the grounds when the president returns to the White House. (National Journal 8/31/2002; Walters 4/4/2006; Peter Schnall 7/12/2016)
Usher Arranges to Clear the Lawn - He coordinates with the National Park Service, which is in charge of the White House grounds, to determine who will be clearing away the picnic tables. (Brower 2015, pp. 257) He then sets about moving the tables. “I got the staff together and started sending them out to the south grounds—anybody I could think of—because I knew that we had to try to move as quickly as possible,” he will later recall. (National Journal 8/31/2002) However, at about 9:45 a.m., the White House is evacuated after the Secret Service learns of a possible threat against it (see (9:45 a.m.) September 11, 2001). (Associated Press 2001 pdf file; CNN 9/12/2001)
Staffers Continue Clearing the Grounds, despite the Danger - Around this time, Walters sees the smoke coming from the Pentagon, which was attacked at 9:37 a.m. (see 9:37 a.m. September 11, 2001), and realizes the White House could be hit next. And yet he decides that he needs to stay where he is in order to clear up the grounds. “As far as I was concerned, my responsibility was there at the White House,” he will comment. (Brower 2015, pp. 258) “I knew we had to get those tables out,” he will state, adding, “I even felt more urgency, since obviously this was a coordinated attack now.” (National Journal 8/31/2002) While the Secret Service is ordering people to run for their lives, Walters grabs a few of his colleagues and tells them they need to stay and help clear away the picnic tables. “I got the word that everybody was evacuating, but we had something that we needed to do,” he will comment. (Brower 2015, pp. 258) After hearing that another suspicious plane is approaching, however, Walters and his colleagues go to the southeast knoll, a rise in the White House lawn, and just stand there, watching the sky and waiting.
Lawn Is Cleared by Early Afternoon - By around 11:00 a.m., they are becoming impatient. Walters therefore says, “Guys, let’s go move some picnic tables.” The men then start carrying the picnic tables off the lawn. A police officer joins them and eventually about a dozen people are helping them to move the tables. By around 1:00 p.m. all of the tables have been removed from the lawn. At about 3:45 p.m., Walters is called by someone from the military, who asks him to clear the South Lawn so the president’s helicopter will be able to land there. Walters laughs and says this has already been done. (National Journal 8/31/2002) The president’s helicopter, with Bush on board, will land on the South Lawn at around 6:55 p.m. (see (6:54 p.m.) September 11, 2001). (CNN 9/12/2001; Rove 2010, pp. 263)
Usher Will Later Justify His Actions - Walters will, in 2016, explain why he made the effort to clear up the White House grounds, despite the danger to himself and his colleagues. “One of the things that I turned to in my own mind on 9/11 was the role that the White House plays in disasters, wars,” he will say, adding, “People have a tendency to turn to the White House.” He will continue: “And I knew that the president wasn’t gonna be satisfied talking from a bunker somewhere or away from the White House. And that’s why we put the effort that we did into cleaning up the south grounds, so that [his] helicopter could land there. That was what the American people were used to seeing—the presidential helicopter coming in—and the president was going to address the nation from the Oval Office.” (Peter Schnall 7/12/2016)

An air traffic controller at the FAA’s Indianapolis Center, which was monitoring Flight 77 when it disappeared from radar (see 8:56 a.m. September 11, 2001 and (8:56 a.m.-9:05 a.m.) September 11, 2001), learns for the first time that there has been at least one hijacking—of Flight 11—this morning, and that planes have crashed into the World Trade Center. Yet, after he passes this information on to a colleague, neither controller suspects that the missing Flight 77 might also be hijacked. (9/11 Commission 7/24/2004, pp. 24; Spencer 2008, pp. 105-107)
Dispatcher Gives Details of Crisis - The controller, a sector radar associate at the Indianapolis Center, calls the American Airlines dispatch office in Texas and overhears dispatcher Jim McDonnell on another call, discussing the morning’s crisis. He hears McDonnell saying, “… and it was a Boston-LA flight and [Flight] 77 is a Dulles-LA flight and, uh, we’ve had an unconfirmed report a second airplane just flew into the World Trade Center.” McDonnell then acknowledges the Indianapolis Center controller, who asks, “Did you get a hold of American 77 by chance?” McDonnell answers, “No sir, but we have an unconfirmed report the second airplane hit the World Trade Center and exploded.” The controller asks, “Say again?” McDonnell tells him: “You know, we lost American 11 to a hijacking. American 11 was a Boston to Los Angeles flight.” The controller seems shocked, saying: “I can’t really… I can’t hear what you’re saying there. You said American 11?” McDonnell replies, “Yes, we were hijacked… and it was a Boston-LA flight, and [Flight] 77 is a Dulles-LA flight and, uh, we’ve had an unconfirmed report a second airplane just flew into the World Trade Center.” The controller then abruptly ends the call, saying: “Thank you very much. Goodbye.” (New York Times 10/16/2001; Spencer 2008, pp. 106)
Controllers Make No Connection with Flight 77 - After hanging up, the Indianapolis Center controller immediately calls another of the center’s radar associates and repeats what he has just heard. They look through their flight plans but can find no record of Flight 11 in their system. According to author Lynn Spencer, the center’s host computer, which performs critical radar and flight management functions, only holds on to active flight plans. Therefore, several minutes after the system had stopped tracking the transponder data tag for Flight 11, its flight plan dropped out of the system. According to Spencer, the two controllers fail to connect what McDonnell has said with the disappearance of Flight 77: “The best the controllers can figure is that [Flight 11] was hijacked on the ground in New York and proceeded to take off for Los Angeles without a clearance. They’re not sure just how this is relevant to the disappearance of American 77, if at all, and they’ve done all they can do for now.… Confused, they return to their jobs.” (Spencer 2008, pp. 106-107)
Hijacking Not Suspected - At 9:08, the Indianapolis Center contacted Air Force Search and Rescue to request that it be on the lookout for an accident involving Flight 77 (see (After 9:00 a.m.) September 11, 2001), and at 9:09 it informs the FAA regional office of a possible accident involving Flight 77 (see 9:09 a.m. September 11, 2001). However, according to the 9/11 Commission, it is not until about 9:20 that the center begins to doubt its initial assumption that Flight 77 has crashed, and discusses this concern with the FAA’s Herndon Command Center (see (9:20 a.m.-9:21 a.m.) September 11, 2001). (9/11 Commission 8/26/2004, pp. 31-32)

Brian Clark.Brian Clark. [Source: CTV]Brian Clark, the executive vice president of brokerage firm Euro Brokers, was on the 84th floor of the South Tower, where his firm’s offices are, when Flight 175 crashed into it. He had headed out, going down Stairway A, which is the only staircase in the tower that remains intact from top to bottom, and was soon joined by Stanley Praimnath, who also works in the South Tower. They reach a point that Clark later guesses to have been around the 77th or 78th floor, where the stairway walls are cracked, allowing them to look through. This would be around the lower end of the floors where the plane impacted. However, Clark sees no large fire. He later says, “[Y]ou could look through the cracks and see flames. They were just quietly licking up, not a roaring inferno. And there was some smoke there, but again I think the stairs were pressurized, pushing the air out so we had less smoke in the stairway than you might imagine.” (BBC 3/7/2002; New York Times 5/26/2002; Clark 9/6/2002; 9/11 Commission 5/18/2004) This apparently contradicts later claims that the tower was subjected to “extreme fires” prior to its collapse. (Lipton 10/20/2004) Firefighter Orio Palmer will make it up to this level of the tower later on, and also report only finding small fires there (see 9:52 a.m. September 11, 2001). Clark and Praimnath continue down the stairs and make it out just minutes before the collapse. They are two of only four people who were at or above the impact zone after Flight 175 hit, who are able to escape from the South Tower. (Okwu 9/9/2002) A further 14 people are able to get out of the building from its 78th floor, which is the lower part of the crash zone. (Dwyer and Flynn 2005, pp. 255)

The jet fuel that spilled from Flight 175 when it hit the South Tower (see 9:03 a.m. September 11, 2001) has mostly burned up by this time. The National Institute of Standards and Technology (NIST), which later investigates the collapses, will say the “initial jet fuel fires themselves lasted at most a few minutes.” (National Institute of Standards and Technology 9/2005, pp. 183) Engineering professor Forman Williams will say the jet fuel “burned for maybe 10 minutes.” (Chertoff et al. 3/2005) Flight 175, a Boeing 767, had a capacity of 23,980 gallons, but was only carrying about 9,100 gallons of fuel when it hit the WTC. NIST will estimate that less than 1,500 gallons were consumed in a fireball inside the tower and 910 to 2,275 gallons were consumed in the fireballs outside the building. Approximately 6,100 gallons therefore splashed onto the office furnishings and started fires on various floors. However, after the jet fuel is used up, office fires burn until the building collapses. NIST will calculate that there were about four pounds per square foot of combustibles in the office space, or about 60 tons per floor. Offices in the WTC actually had fewer combustibles than other similar spaces due to the small number of interior walls and limited bookshelf space. NIST will later find that only three of sixteen perimeter columns it recovers reached a temperature of 250°C and neither of the two core columns it retrieves reached this temperature. NIST will also find that none of the samples it acquires reached a temperature above 600°C (see August 27, 2003). While steel does not melt until its temperature is about 1,600°C, it may begin to lose significant strength at over 500°C. (National Institute of Standards and Technology 9/2005, pp. 29, 38, 42, 77) The jet fuel also burned up in the North Tower about 10 minutes after it was hit (see 8:57 a.m. September 11, 2001). When a group of firefighters reach the bottom impact floor in the South Tower just before collapse, they only find two isolated fires (see 9:52 a.m. September 11, 2001).

An air traffic controller at the FAA’s Indianapolis Center, which was monitoring Flight 77 when it disappeared from radar (see 8:56 a.m. September 11, 2001 and (8:56 a.m.-9:05 a.m.) September 11, 2001), receives confirmation from American Airlines that Flight 11 was hijacked, but apparently still does not suspect that the missing Flight 77 may also have been hijacked. (New York Times 10/16/2001; 9/11 Commission 7/24/2004, pp. 24) The controller, a sector radar associate at the Indianapolis Center, called the American Airlines dispatch office in Texas five minutes earlier, and was informed by dispatcher Jim McDonnell that Flight 11 had been hijacked and that two planes had hit the World Trade Center (see 9:09 a.m. September 11, 2001). (Spencer 2008, pp. 106) He now calls the dispatch office and again speaks with McDonnell. After introducing himself, he asks, “American 11, you guys said he departed off of, uh, New York?” McDonnell replies, “Boston.” The controller continues, “Boston, he was going to LA, and it was a hijacked airplane?” McDonnell confirms, “Yes.” The controller asks, “And you, have you heard anything from American 77?” McDonnell replies, “No,” and then adds, “I talked to a winder in the center up there, and I gave them the information I got.” (What McDonnell is referring to here is unclear.) The controller thanks McDonnell, and the call ends. (New York Times 10/16/2001) Despite receiving this information from American Airlines, according to the 9/11 Commission it is not until about 9:20 that the Indianapolis Center begins to doubt its initial assumption that Flight 77 has crashed, and discusses this concern with the FAA’s Herndon Command Center (see (9:20 a.m.-9:21 a.m.) September 11, 2001). (9/11 Commission 8/26/2004, pp. 32)

According to the 9/11 Commission, the FAA’s Indianapolis Center, which was monitoring Flight 77 when it disappeared from radar (see 8:56 a.m. September 11, 2001 and (8:56 a.m.-9:05 a.m.) September 11, 2001), has learned by 9:20 a.m. that there are “other hijacked aircraft,” and begins “to doubt its initial assumption that American 77 had crashed.” (9/11 Commission 7/24/2004, pp. 24) In fact, a transcript of air traffic controller communications will show that the Indianapolis Center was informed of the Flight 11 hijacking, and that two planes had hit the World Trade Center, at 9:09 a.m. (see 9:09 a.m. September 11, 2001); five minutes later, it received confirmation of the Flight 11 hijacking (see 9:14 a.m. September 11, 2001). (New York Times 10/16/2001) And television networks have been covering the crashes in New York since as early as 8:48 a.m. (see 8:48 a.m. September 11, 2001). (Bamford 2004, pp. 16-17)
Other Facilities Notified - The manager at the Indianapolis Center now discusses the concern that Flight 77 may not have crashed with the FAA’s Command Center in Herndon, Virginia. This discussion prompts the Command Center to notify some FAA field facilities that Flight 77 is lost. (9/11 Commission 8/26/2004, pp. 32) Also at around 9:20, the Indianapolis Center operations manager contacts the FAA’s Chicago Center. He advises its operations manager of his concern that Flight 77 may have been hijacked, and says to be on the lookout, based on the events that have occurred in New York. (Federal Aviation Administration 9/17/2001 pdf file) By 9:21, according to the 9/11 Commission, the FAA “Command Center, some FAA field facilities, and American Airlines had started to search for American 77. They feared it had been hijacked.” (9/11 Commission 7/24/2004, pp. 24-25)

The air traffic control tower at Dulles International Airport.The air traffic control tower at Dulles International Airport. [Source: Metropolitan Washington Airports Authority]The FAA’s Herndon Command Center informs a supervisor at the Terminal Radar Approach Control (TRACON) at Washington Dulles International Airport that the FAA has lost contact with American Airlines Flight 77 and is trying to locate it. The Dulles TRACON then informs its air traffic controllers that a commercial aircraft is missing, and instructs them to look for primary targets on their radar screens. (9/11 Commission 7/24/2004, pp. 25; 9/11 Commission 8/26/2004, pp. 32) (A primary target is a radar track that provides an aircraft’s position and speed, but not its altitude, and which can still be viewed when the plane’s transponder has been turned off. (Phillips 9/11/2001; Smith 9/10/2004) ) Dulles Airport is located 26 miles west of Washington, DC, and 22 miles from the Pentagon. (New York Times 6/19/1994; Parker 9/13/2001) According to the 9/11 Commission, controllers at its TRACON will locate an unidentified aircraft on their radar screens at 9:32 (see 9:32 a.m. September 11, 2001), although other accounts will suggest they locate the target slightly earlier (see (Between 9:25 a.m. and 9:30 a.m.) September 11, 2001). (Federal Aviation Administration 9/17/2001 pdf file; 9/11 Commission 8/26/2004, pp. 33)

The FAA’s Great Lakes Regional Operations Center notifies the Operations Center at FAA’s Washington headquarters of the simultaneous loss of radar identification and radar communications with Flight 77. (Federal Aviation Administration 9/17/2001 pdf file; 9/11 Commission 8/26/2004, pp. 32) This is almost 30 minutes after this loss of contact occurred (see 8:56 a.m. September 11, 2001), and 15 minutes after the Great Lakes regional center was informed of it (see 9:09 a.m. September 11, 2001).

Todd Lewis.Todd Lewis. [Source: NBC]After air traffic controllers at Washington Dulles International Airport notice an unidentified aircraft, later determined to be Flight 77, approaching Washington on their radar screens (see (Between 9:25 a.m. and 9:30 a.m.) September 11, 2001 and 9:32 a.m. September 11, 2001), they initially think it is a military fighter plane, due to its high speed and the way it is being flown. (News 10/24/2001; 9/11 Commission 7/24/2004, pp. 9) Yet the alleged hijacker pilot of Flight 77 has been known for his poor flying skills. (Goldstein 9/30/2001; Yardley 5/4/2002)
Aircraft Performs Elaborate Maneuver - The Dulles controllers are unable to identify the plane because its transponder—which transmits identifying information about an aircraft to radar screens—has been turned off (see 8:56 a.m. September 11, 2001). (Phillips 9/11/2001; Finkel 9/12/2001) It is flying at almost 500 miles per hour while approaching Washington, and then performs a rapid downward spiral, “dropping the last 7,000 feet in two and a half minutes,” before hitting the Pentagon (see 9:34 a.m.- 9:37 a.m. September 11, 2001). (CBS News 9/21/2001; Levin, Adams, and Morrison 8/12/2002)
Moving 'Like a Military Aircraft' - Controller Danielle O’Brien will later recall: “The speed, the maneuverability, the way that he turned, we all thought in the radar room, all of us experienced air traffic controllers, that that was a military plane. You don’t fly a 757 in that manner. It’s unsafe.” (News 10/24/2001) Another controller, Todd Lewis, will recall: “[N]obody knew that was a commercial flight at the time. Nobody knew that was American 77.… I thought it was a military flight. I thought that Langley [Air Force Base] had scrambled some fighters and maybe one of them got up there.… It was moving very fast, like a military aircraft might move at a low altitude.” (MSNBC 9/11/2002)
Alleged Pilot 'Could Not Fly at All' - Yet many people who have met Hani Hanjour, the hijacker allegedly at the controls of Flight 77, considered him to be a very poor pilot (see October 1996-December 1997, 1998, February 8-March 12, 2001, and (April-July 2001)). Just a month previously, an airport refused to rent him a single-engine Cessna plane because instructors there found his flying skills so weak (see Mid-August 2001). (Furfari 9/21/2001; Frank 9/23/2001) And an employee at a flight school Hanjour attended earlier in the year will later comment: “I’m still to this day amazed that he could have flown into the Pentagon. He could not fly at all” (see January-February 2001). (Yardley 5/4/2002)

According to some accounts, Vice President Dick Cheney is in the Presidential Emergency Operations Center (PEOC) below the White House by this time, along with Transportation Secretary Norman Mineta and others. Mineta will recall that, while a suspicious plane is heading toward Washington, an unidentified young man comes in and says to Cheney, “The plane is 50 miles out.” Mineta confers with acting FAA Deputy Administrator Monte Belger, who is at the FAA’s Washington headquarters. Belger says to him: “We’re watching this target on the radar, but the transponder’s been turned off. So we have no identification.” According to Mineta, the young man continues updating the vice president, saying, “The plane is 30 miles out,” and when he gets down to “The plane is 10 miles out,” asks, “Do the orders still stand?” In response, Cheney “whipped his neck around and said, ‘Of course the orders still stand. Have you heard anything to the contrary?’” Mineta will say that, “just by the nature of all the events going on,” he infers that the order being referred to is a shootdown order. Nevertheless, Flight 77 continues on and hits the Pentagon. (BBC 9/1/2002; ABC News 9/11/2002; 9/11 Commission 5/23/2003; 9/11 Commission 5/23/2003; Martin 7/4/2004) However, the 9/11 Commission will later claim the plane heading toward Washington is only discovered by the Dulles Airport air traffic control tower at 9:32 a.m. (see 9:32 a.m. September 11, 2001). But earlier accounts, including statements made by the FAA and NORAD, will claim that the FAA notified the military about the suspected hijacking of Flight 77 at 9:24 a.m., if not before (see (9:24 a.m.) September 11, 2001). The FBI’s Washington Field Office was also reportedly notified that Flight 77 had been hijacked at about 9:20 a.m. (see (9:20 a.m.) September 11, 2001). The 9/11 Commission will further contradict Mineta’s account saying that, despite the “conflicting evidence as to when the vice president arrived in the shelter conference room [i.e., the PEOC],” it has concluded that he only arrived there at 9:58 a.m. (9/11 Commission 6/17/2004) According to the Washington Post, the discussion between Cheney and the young aide over whether “the orders” still stand occurs later than claimed by Mineta, and is in response to Flight 93 heading toward Washington, not Flight 77. (Balz and Woodward 1/27/2002)

According to his own account, during a video conference with top officials that he is directing, counterterrorism “tsar” Richard Clarke asks acting Joint Chiefs of Staff Chairman Richard Myers, “I assume NORAD has scrambled fighters and AWACS. How many? Where?” Myers, who is at the Pentagon, replies, “Not a pretty picture, Dick. We are in the middle of Vigilant Warrior, a NORAD exercise, but… Otis has launched two birds toward New York. Langley is trying to get two up now [toward Washington]. The AWACS are at Tinker and not on alert.” Vigilant Warrior may be a mistaken reference to either the on-going war game Vigilant Guardian, or perhaps another exercise called Amalgam Warrior (see 9:28 a.m. September 11, 2001). Otis Air National Guard Base is in Massachusetts, 188 miles east of New York City; Langley is in Virginia, 129 miles south of Washington; Tinker Air Force Base is in Oklahoma. Clarke asks, “Okay, how long to CAP [combat air patrol] over DC?” Myers replies, “Fast as we can. Fifteen minutes?” (Clarke 2004, pp. 5) The first fighters don’t reach Washington until perhaps more than 30 minutes later (see (Between 9:49 a.m. and 11:00 a.m.) September 11, 2001). However, this account—or at least the time Clarke alleges the conversation occurs—is contradicted by Myers himself and Senator Max Cleland (D-GA). Myers claims he has been at a meeting on Capitol Hill with Cleland since about 9:00 a.m., and does not arrive back at the Pentagon until after it is hit, which is at 9:37 a.m. (Rhem 10/23/2001; Myers 9/11/2002; CNN 4/15/2003; Garamone 9/8/2006) Cleland confirms the existence of this meeting, and claims that Myers is with him until around the time of the Pentagon attack. (CNN 11/20/2001; Baxter and Galloway 6/16/2003) (There are, though, some inconsistencies in Myers and Cleland’s accounts of this period—see (Shortly After 9:03 a.m.) September 11, 2001).

Counterterrorism “tsar” Richard Clarke, who is in the White House Situation Room, instructs that US embassies overseas be closed and that US military bases raise their alert level. According to his own recollection, just after he has spoken to the acting Chairman of the Joint Chiefs of Staff Richard Myers (see 9:28 a.m. September 11, 2001), Clarke is thinking about the simultaneous attacks on the US embassies in Kenya and Tanzania in 1998 (see 10:35-10:39 a.m., August 7, 1998). As he describes, “There was the possibility now of multiple simultaneous attacks in several countries.” He therefore issues instructions to the State Department and the Department of Defense: “We have to assume there will be simultaneous attacks on us overseas. We need to close the embassies. Move [Department of Defense] bases to combat Threatcon.” (Clarke 2004, pp. 5-6) (“Threatcon” is short for “terrorist threat condition.” (Suellentrop 9/12/2001) ) According to CNN, all US military forces will be ordered to the highest alert level at 10:10 a.m. (see (Between 10:10 a.m. and 10:35 a.m.) September 11, 2001). (CNN 9/4/2002) But the 9/11 Commission Report will state that Secretary of Defense Donald Rumsfeld only orders the US armed forces to Defcon 3, an increased state of readiness, at 10:43 a.m. (see (10:43 a.m.-10:52 a.m.) September 11, 2001). (9/11 Commission 7/24/2004, pp. 326 and 554) The State Department will tell US embassies to make the decision whether to close based on their own local security requirements. Around 50 US embassies or consulates around the world will therefore close, though at what time they do so is unstated. (US Department of State 9/12/2001)

At the National Security Agency (NSA) headquarters in Fort Meade, Maryland, Michael Hayden, the agency’s director, orders the evacuation of all nonessential personnel from the NSA complex. His two reasons for this, he later says, are “just pure safety,” and to protect the people who work at the agency by sending “them home on the dispersal plan.” In a 2007 speech, he will state that he gave this order at 9:30 a.m. But in the account of author James Bamford, around the time Hayden gives the order he hears “some early reports about the explosion at the Pentagon.” Yet the attack on the Pentagon does not occur until 9:37 (see 9:37 a.m. September 11, 2001). The reason for this discrepancy is unclear. Hayden’s evacuation order is announced over loudspeakers throughout the NSA, and many of the 16,000 employees there leave. After hearing for sure that the Pentagon has been struck and that one or more hijacked aircraft is heading toward Washington, Hayden orders the three to four thousand remaining essential personnel to immediately evacuate the agency’s three tall towers and relocate to the low-rise Ops 1 Building. However, as Hayden later says, “[W]e really couldn’t afford to move the counterterrorism shop” where experts and linguists who track terrorists’ foreign communications work, even though it is located near the top of one of the NSA’s high-rise buildings. Maureen Baginski, the NSA’s director of signals intelligence, goes up there shortly after the time of the Pentagon attack to calm down the workers who, according to Hayden, are “emotionally shattered.” (US Congress 10/17/2002; Bamford 2004, pp. 52-54; Harris 6/19/2006; Hayden 5/4/2007) At 9:53, analysts in the counterterrorism office will pick up and quickly translate a phone call from a bin Laden operative in Afghanistan, apparently referring to the attacks (see 9:53 a.m. September 11, 2001).

Two unidentified military aircraft fly in the vicinity of the Pentagon at an altitude of over 20,000 feet, and are in the area during the minutes before the Pentagon is hit. (Federal Aviation Administration 9/20/2001 pdf file; 9/11 Commission 7/28/2003 pdf file) Between at least 9:31 a.m. and 9:40 a.m., the two aircraft communicate with the air traffic control tower at Washington’s Reagan National Airport, which is less than a mile from the Pentagon. (Federal Aviation Administration 9/20/2001 pdf file; Adair and Garza 10/3/2001) Radar data will show that they fly “in trail” (in single file, with one aircraft directly behind the other) at 21,000 feet, and are overhead during the last few minutes that Flight 77 is airborne, before it hits the Pentagon at 9:37 a.m. (see 9:37 a.m. September 11, 2001). (9/11 Commission 7/28/2003 pdf file)
Launched from Delaware Base - The identities of the two aircraft are unclear. They have the call signs “Bobcat 14” and “Bobcat 17.” (Federal Aviation Administration 9/20/2001 pdf file) A 9/11 Commission memorandum will state that “flight strips and other information indicate that Bobcat 14 and Bobcat 17 originated out of Dover Air Force Base in Delaware.… It is possible, but not confirmed, that they were Air Force corporate passenger jets.”
Airport Managers Do Not Recall Planes - Two key officials will later be unable to specifically recall the aircraft when questioned by the 9/11 Commission. Bob Lazar, the acting operations manager at Reagan National Airport, will say he “did not remember any aircraft with the call sign ‘Bobcat’ that hung out over the National airspace” on this day. However, as well as two of the fighter jets that are inbound from Langley Air Force Base (see (9:25 a.m.-9:30 a.m.) September 11, 2001), he will recall two aircraft “coming from the north, but he did not think that they entered National’s airspace.” Donny Simons, the airport manager at Baltimore-Washington International Airport in Linthicum, Maryland, will stress “that he did not remember the Bobcats specifically,” but he speculates that controllers at his airport “were working the two ‘Bobcats’ and needed vectors from National controllers.” (9/11 Commission 7/28/2003 pdf file)

Danielle O’Brien.Danielle O’Brien. [Source: ABC News]At 9:32 a.m., according to the 9/11 Commission, several air traffic controllers at Washington Dulles International Airport notice a fast-moving target, which is later determined to be Flight 77, heading eastbound on their radar screens. (9/11 Commission 7/24/2004, pp. 25; 9/11 Commission 8/26/2004, pp. 33) At the Terminal Radar Approach Control (TRACON) at Dulles Airport, which is 22 miles west of the Pentagon, controllers have been searching for primary radar targets since 9:21, when the facility was notified of the loss of contact with Flight 77 (see 9:21 a.m. September 11, 2001). (Parker 9/13/2001; Rolfsen 9/22/2001; 9/11 Commission 7/24/2004, pp. 25)
Controllers See Fast-Moving Radar Track - They now notice an unidentified blip on their screens, heading toward the White House at unusually high speed. (Phillips 9/11/2001; Spencer 2008, pp. 145) Controller Danielle O’Brien will later recall: “I noticed the aircraft. It was an unidentified plane to the southwest of Dulles, moving at a very high rate of speed.… I had literally a blip and nothing more. I slid over to the controller on my left, Tom Howell, and I asked him, ‘Do you see an unidentified plane there southwest of Dulles?’ And his response was, ‘Yes. Oh, my gosh, yes! Look how fast he is.’” According to O’Brien, the aircraft is between 12 and 14 miles away when she notices it. It is heading for what is known as Prohibited Area 56 (P-56), which is the airspace over and near the White House, at a speed of about 500 miles per hour. (ABC 10/24/2001; News 10/24/2001; Department of Transportation 8/4/2005) Because the plane’s transponder has been turned off (see 8:56 a.m. September 11, 2001) its identity and type are presently unknown, and the Dulles controllers initially think it is a military aircraft (see (9:25 a.m.-9:37 a.m.) September 11, 2001). (Fisher and Phillips 9/12/2001; News 10/24/2001; 9/11 Commission 7/24/2004, pp. 25)
TRACON Notifies Others - The Dulles TRACON alerts Washington’s Reagan National Airport (see (9:33 a.m.) September 11, 2001) and the Secret Service (see (9:33 a.m.) September 11, 2001) to the approaching aircraft. Its operations supervisor also provides continuous updates over a teleconference that has been established at the FAA’s headquarters. (Federal Aviation Administration 9/17/2001 pdf file; 9/11 Commission 7/24/2004, pp. 25) According to an FAA chronology that is published shortly after 9/11, the Dulles TRACON controllers notice the unidentified aircraft earlier than the 9/11 Commission says, at between 9:25 and 9:30 (see (Between 9:25 a.m. and 9:30 a.m.) September 11, 2001). (Federal Aviation Administration 9/17/2001 pdf file)

Based on an analysis of radar data for Flight 77 as it approaches the Pentagon and makes a 330 degree loop (see 9:34 a.m.- 9:37 a.m. September 11, 2001), experts will later say that the plane is being flown so smoothly that “it’s clear there [is] no fight for control going on.” (CBS News 9/21/2001; Johnson 11/23/2001) The plane gets near the White House during this turn. “Sources say the hijacked jet… [flies] several miles south of the restricted airspace around the White House.” (CBS News 9/21/2001) The Daily Telegraph will later write: “If the airliner had approached much nearer to the White House it might have been shot down by the Secret Service, who are believed to have a battery of ground-to-air Stinger missiles ready to defend the president’s home. The Pentagon is not similarly defended.” (Wastell and Jacobson 9/16/2001) White House spokesman Ari Fleischer will suggest the plane goes even closer to the White House, saying, “That is not the radar data that we have seen. The plane was headed toward the White House.” (CBS News 9/21/2001 Sources: Ari Fleischer)

Before crashing into the Pentagon, Flight 77 performs a rapid downward spiral, flying almost a complete circle and descending 7,000 feet in two and a half minutes. (CBS News 9/21/2001)
330-Degree Turn - At 9:34 a.m., Flight 77 is about 3.5 miles west-southwest of the Pentagon. But, at an altitude of around 7,000 feet, it is flying too high to hit its target. (CBS News 9/21/2001; Wald and Sack 10/16/2001; National Transportation Safety Board 2/19/2002 pdf file) Based on an analysis of radar data and information from the plane’s flight data recorder, a 2002 National Transportation Safety Board report will describe the maneuver the aircraft then performs: “[Flight 77] started a right 330-degree descending turn to the right. At the end of the turn, the aircraft was at about 2,000 feet altitude and four miles southwest of the Pentagon. Over the next 30 seconds, power was increased to near maximum and the nose was pitched down in response to control column movements.” The aircraft accelerates to about 530 miles per hour as it closes in on the Pentagon. (National Transportation Safety Board 2/19/2002 pdf file)
Controllers Watch on Radar - Air Traffic Controllers at Washington Dulles International Airport follow Flight 77 on their radar screens as it performs this maneuver. Danielle O’Brien will later recall: “John, our supervisor, relayed verbatim, ‘OK, he’s 12 miles west, he’s moving very fast eastbound.… Eleven miles west.’ And it was just a countdown. Ten miles west, nine miles west.… And it went six, five, four, and I had it in my mouth to say three, and all of a sudden the plane turned away. In the room it was almost a sense of relief.” (ABC 10/24/2001; News 10/24/2001) Todd Lewis will recall that the aircraft “was heading right towards a prohibited area in downtown Washington.… Then it turned south and away from the prohibited area, which seemed like a momentary sigh of relief, and it disappeared. But it was going away from Washington, which seemed to be the right thing.” (MSNBC 9/11/2002) However, O’Brien will continue: “[T]he plane turned back. He continued in the right-hand turn, made a 360-degree maneuver.… We lost radar contact with that aircraft. And we waited. And we waited.” (ABC 10/24/2001; News 10/24/2001)
Maneuver Indicates Advanced Flying Skills - According to CBS News, “The steep turn” made by Flight 77 “was so smooth… sources say, it’s clear there was no fight for control going on.” The “complex maneuver suggests the hijackers had better flying skills than many investigators first believed.” (CBS News 9/21/2001) Aviation experts will conclude that this maneuver was the work of “a great talent… virtually a textbook turn and landing.” (Fainaru and Ibrahim 9/10/2002) Due to the aircraft’s high speed and the way it is being flown, Dulles Airport controllers mistake it for a military fighter jet (see (9:25 a.m.-9:37 a.m.) September 11, 2001). (Fisher and Phillips 9/12/2001; News 10/24/2001; MSNBC 9/11/2002) Yet the hijacker allegedly at the controls, Hani Hanjour, was considered to be a very poor pilot at numerous flight schools he attended (see October 1996-December 1997, 1998, January-February 2001, February 8-March 12, 2001, (April-July 2001), and Mid-August 2001). (Fainaru and Ibrahim 9/10/2002)

David Canoles.David Canoles. [Source: C-SPAN]Officials at FAA headquarters in Washington, DC, follow an unidentified aircraft—presumably Flight 77—that is approaching the capital as its progress is reported over a teleconference. (Levin, Adams, and Morrison 8/12/2002; Freni 2003, pp. 34) Air traffic controllers at the Terminal Radar Approach Control (TRACON) at Washington Dulles International Airport noticed the track of an aircraft flying rapidly east toward Washington on their radar screens at 9:32 a.m., according to the 9/11 Commission Report (see 9:32 a.m. September 11, 2001). (9/11 Commission 7/24/2004, pp. 25) Since then, the operations supervisor at the TRACON has been providing continuous updates over an FAA teleconference. (Federal Aviation Administration 9/17/2001 pdf file) At FAA headquarters, David Canoles, the FAA’s manager of air traffic evaluations and investigations, is participating in the teleconference and listens as the operations supervisor reports a “fast-moving target moving towards Washington.” The operations supervisor keeps describing the location of the aircraft. “Six miles from the White House,” they say, followed by, “Five miles from the White House.” Canoles realizes the aircraft is virtually on top of FAA headquarters and wonders if his building is its target. He instructs his colleague, Jeffrey Loague, to see if he can spot the aircraft out the window of the adjacent office. Canoles hears the operations supervisor reporting, “The aircraft is circling; it’s turning away from the White House” (see 9:34 a.m.- 9:37 a.m. September 11, 2001), followed by, “It’s gone,” when the aircraft disappears from radar. Meanwhile, Loague notices the aircraft out of the window as it descends toward the Pentagon, according to author Pamela Freni. “I see something!” he yells. He describes the plane’s progress as it loses altitude and then disappears behind the buildings that surround the Pentagon. “Oh, my God!” he utters, when he then sees smoke rising into the air. (Levin, Adams, and Morrison 8/12/2002; Freni 2003, pp. 34-35; 9/11 Commission 3/25/2004) However, according to other accounts, Logue apparently does not report seeing the aircraft descending. Instead, he returns to the room after it crashes and tells Canoles only that he has seen smoke coming from the Pentagon. (ABC News 8/12/2002; 9/11 Commission 3/25/2004)

General John Keane, vice chief of staff of the Army, talks on the phone with Major General Peter Chiarelli, the Army’s director of operations, readiness, and mobilization, about a suspicious plane that is approaching Washington, DC, and the two men discuss evacuating buildings in the capital, including the Pentagon. Keane called Chiarelli from his office at the Pentagon after he learned a plane had crashed into the World Trade Center and instructed him to bring the Army Operations Center (AOC) at the Pentagon up to full manning (see (Between 8:49 a.m. and 9:02 a.m.) September 11, 2001).
Officer Is Monitoring FAA Communications - Sometime after the second hijacked plane crashed into the WTC (see 9:03 a.m. September 11, 2001), Chiarelli, who is now in the AOC himself, calls Keane to confirm that the operations center is fully manned. He also says he is monitoring FAA communications and all planes are being grounded, Keane will later recall. (Keane 9/10/2016; Swift 9/11/2016) (However, the FAA will only order its facilities to instruct aircraft to land at the nearest airport at around 9:45 a.m., which is later than this conversation occurs (see (9:45 a.m.) September 11, 2001). (US Congress. House. Committee On Transportation And Infrastructure 9/21/2001; 9/11 Commission 7/24/2004, pp. 29) )
Officer Was Told about an Aircraft Approaching Washington - Before Chiarelli left his office and went to the AOC, an intelligence analyst told him additional aircraft had been hijacked and one of them was thought to be heading toward Washington. An intelligence officer told him about this aircraft again after he reached the AOC (see (Shortly Before 9:37 a.m.) September 11, 2001). (Chiarelli 2/5/2002; Rossow 2003, pp. 65-66) Presumably based, at least partly, on what these intelligence officers said, Chiarelli tells Keane about the suspicious aircraft, apparently Flight 77, which is now in the vicinity of Washington. (Baier 9/12/2011)
Officers Discuss Evacuating Buildings in Washington - He says, “There’s an airplane that has come up from I-95 south towards Washington, DC, and it turned east and went back down, and they’re tracking it.” He adds: “I think this airplane was out in Ohio someplace and it turned around (see (8:54 a.m.) September 11, 2001). It’s probably where they [i.e. hijackers] took charge of it and [air traffic controllers] haven’t been able to get a hold of it.” The two men conclude that the suspicious aircraft is heading for a building in the capital. Keane asks Chiarelli, “Well, what’s the plan to evacuate buildings in Washington?” Chiarelli replies, “I’ve already asked that question.” Keane then asks: “Well, what’s the plan to evacuate this building [i.e. the Pentagon]? Why isn’t it being evacuated?” What, if anything, Chiarelli says in response is unstated. (Swift 9/11/2016) Keane and Chiarelli will still be holding this conversation at 9:37 a.m., when the Pentagon is hit (see 9:37 a.m. September 11, 2001), and will continue it after the attack occurs (see (Shortly After 9:37 a.m.) September 11, 2001). (Keane 9/10/2016)

The Pentagon explodes. 
The Pentagon explodes. [Source: Donley/ Sipa]Flight 77 crashes into the Pentagon. All 64 people on the plane are killed. A hundred-and-twenty-four people working in the building are killed, and a further victim will die in hospital several days later. Hijackers Hani Hanjour, Khalid Almihdhar, Majed Moqed, Nawaf Alhazmi, and Salem Alhazmi presumably are killed instantly. (Typically, they are not included in the death counts.) (CNN 9/17/2001; North American Aerospace Defense Command 9/18/2001; Ellison 10/17/2001; Vogel 11/21/2001; Levin, Adams, and Morrison 8/12/2002; Associated Press 8/21/2002; MSNBC 9/3/2002; ABC News 9/11/2002; CBS 9/11/2002) Flight 77 hits the first floor of the Pentagon’s west wall. The impact and the resulting explosion heavily damage the building’s three outer rings. The path of destruction cuts through Army accounting offices on the outer E Ring, the Navy Command Center on the D Ring, and the Defense Intelligence Agency’s comptroller’s office on the C Ring. (Vogel 2007, pp. 431 and 449) Flight 77 strikes the only side of the Pentagon that had recently been renovated—it was “within days of being totally [renovated].” (US Department of Defense 9/15/2001) “It was the only area of the Pentagon with a sprinkler system, and it had been reconstructed with a web of steel columns and bars to withstand bomb blasts. The area struck by the plane also had blast-resistant windows—two inches thick and 2,500 pounds each—that stayed intact during the crash and fire. While perhaps, 4,500 people normally would have been working in the hardest-hit areas, because of the renovation work only about 800 were there.” More than 25,000 people work at the Pentagon. (Schrader 9/16/2001) Furthermore, the plane hits an area that has no basement. As journalist Steve Vogel later points out, “If there had been one under the first floor, its occupants could easily have been trapped by fire and killed when the upper floors collapsed.” (Vogel 2007, pp. 450)

General John Keane, vice chief of staff of the Army, initially goes to assist people near the crash site after the Pentagon is hit but subsequently goes to the Army Operations Center (AOC) in the basement of the Pentagon to help the military respond to the terrorist attacks. Keane ordered Major General Peter Chiarelli, the Army’s director of operations, readiness, and mobilization, to bring the AOC up to full manning after he learned a plane had crashed into the World Trade Center (see (Between 8:49 a.m. and 9:02 a.m.) September 11, 2001). (Keane 9/10/2016; Swift 9/11/2016) The AOC is “the Army’s command and control center,” according to Chiarelli. (Schwab and Jewell 9/2004) It is “the place that people will migrate” to during an emergency, according to Brigadier General Clyde Vaughn, the Army’s deputy director of operations, readiness, and mobilization. (Vaughn 2/12/2002) And yet Keane did not go there himself in response to the attacks on the WTC and was still in his office when the Pentagon was hit. Although his office is located far away from where the attack occurred, it shook violently from the impact and subsequently started filling with smoke.
Keane Tells His Staffers to Go Home - Following the attack, Keane tells his immediate staff to call home and then evacuate. “Look, call your homes right now and make sure everybody knows you’re alright,” he says, “and then I want you to all to leave the building immediately.” He keeps just his executive officer and his aide with him, and decides to head to the scene of the attack. “Let’s go on down there and see if we can help some of these people,” he says. Keane and his colleagues grab some T-shirts, soak them in water, and wrap them around their noses and mouths for protection. They then make their way toward the crash site.
Keane Is Advised to Go to the Operations Center - About 100 yards from it, the smoke becomes thicker. People there are running away from the area of the attack. Keane and his two colleagues take time ensuring that everyone is able to get out of the Pentagon. After a while, though, Keane’s executive officer determines that they should be in the AOC. He tells Keane: “Look, you’ve got to take charge of the Army, so let’s get to the operations center. We’ll leave the recovery to other people.” “I knew immediately that he was right,” Keane will later comment. He and his two colleagues therefore go to the AOC. (Keane 9/10/2016; Swift 9/11/2016)
Keane Provides 'Leadership and Guidance' - When they get there, Keane talks to Chiarelli, who went to the operations center before the Pentagon was hit, and asks him for a situation report. Chiarelli says what he currently knows about the attacks. “I was able to tell [Keane] basically what had occurred at the World Trade Center,” he will recall, adding, “We were able to tell him that the [Pentagon] had been hit—he knew the building had been hit—and that there were other aircraft in the air.” (Chiarelli 2/5/2002; Lofgren 2011, pp. 100) Keane subsequently provides “leadership and guidance” to the personnel in the AOC, according to a report published by the Army. (Christopher N. Koontz 2011, pp. 56 pdf file) He apparently stays in the operations center for the rest of the day. (Keane 9/10/2016; Swift 9/11/2016) Other senior Army leaders also go to the AOC following the attack on the Pentagon. (Chiarelli 2/5/2002; Rossow 2003, pp. 67; Goldberg et al. 2007, pp. 135)

As part of a NORAD training exercise, a simulated plane hijacking was scheduled to occur around this time. It was to have been based around politically motivated perpetrators taking command of an aircraft, landing it on a Cuba-like island, and seeking asylum there. The hijacking was one of several simulated scenarios prepared for the day. Details of the other scenarios are unknown. Major Kevin Nasypany, the mission crew commander at NORAD’s Northeast Air Defense Sector (NEADS) who’d helped designed the exercise, initially thought the reports of Flight 11 being hijacked were because “Somebody started the exercise early.” (Bronner 8/1/2006) The exercise was canceled after the second plane hit the World Trade Center (see (Shortly After 9:03 a.m.) September 11, 2001).

John Keane.John Keane. [Source: US Army]The Army’s Crisis Action Team (CAT) at the Pentagon is “formally stood up” and its members respond to the terrorist attacks. (Rossow 2003, pp. 66; Goldberg et al. 2007, pp. 135; Cohn 9/8/2011) Lieutenant Colonel Kevin Stramara activated the CAT after the second hijacked aircraft crashed into the World Trade Center, at 9:03 a.m., on the orders of Major General Peter Chiarelli, the Army’s director of operations, readiness, and mobilization (see (Shortly After 9:03 a.m.) September 11, 2001). (Chiarelli 2/5/2002; Lofgren 2011, pp. 96-97) Chiarelli’s intention was, he said, “to respond to the contingency in New York if requested by state and local officials.” (Goldberg et al. 2007, pp. 134) The CAT is now “formally stood up,” according to author Robert Rossow, although exactly what this means is unstated.
Senior Officials Come to Operations Center - When the CAT is activated, its members assemble in the Army Operations Center (AOC) in the basement of the Pentagon. (Rossow 2003, pp. 64, 66) Numerous senior officials now start arriving in the AOC. These include General John Keane, vice chief of staff of the Army; Brigadier General Clyde Vaughn, deputy director of operations, readiness, and mobilization; Major General Philip Kensinger, assistant deputy chief of staff for operations and plans; and Thomas White, the secretary of the Army. More senior officers come to the AOC than would usually be the case in a crisis, according to Chiarelli, “because a large portion of the Army section of the building had been destroyed” in the attack on the Pentagon. “People had been forced out of their space,” he will later say, and “were looking for some place to go.” (Chiarelli 2/5/2002; Vaughn 2/12/2002; Goldberg et al. 2007, pp. 135; Lofgren 2011, pp. 98-101; Baier 9/12/2011)
Operations Center Personnel Unaware that a Plane Hit the Pentagon - Chiarelli arrived at the AOC shortly before the Pentagon was hit (see (Shortly Before 9:37 a.m.) September 11, 2001) and, he will recall, heard a “muffled noise” when the attack occurred, at 9:37 a.m. (see 9:37 a.m. September 11, 2001). (Chiarelli 2/5/2002; Lofgren 2011, pp. 98-99) Colonel Henry Huntley, who also arrived at the AOC around the time of the Pentagon attack, will recall, “Alarms started going off and there was an announcement that an explosion had gone off in the building.” (Ellich 7/8/2008) However, those in the AOC are apparently initially unaware that a plane has hit their building. Vaughn, who witnessed the attack from the road outside the Pentagon, calls Major George Sterling, the AOC commandant, and says to him, “You know that you’ve been hit by an airplane?” Sterling responds, “Is that what happened?” Vaughn will comment that “many people… didn’t find out for some time” that the Pentagon had been hit by an airplane. (Vaughn 2/12/2002; Rossow 2003, pp. 15-16; Lofgren 2011, pp. 3-4)
Support Agency Commander Unaware that the US Is under Attack - Colonel Bruce Bachus, commander of the Command and Control Support Agency, who is responsible for keeping the AOC operating, arrived at the Pentagon around the time the attack there occurred and yet he is unaware of the crisis taking place in the US when he gets to the AOC. In the AOC, Dick Mansfield, deputy director of the Command and Control Support Agency, says to him: “We’ve been hit! The CAT has been stood up!” But Bachus appears to be puzzled. Mansfield therefore asks him, “Sir, do you know what’s going on?” Bachus says no and that he had not been listening to the radio—like he usually does—while he drove to work. He says he heard a loud sound while he was in the Pentagon’s A-E Drive, and saw people shouting and running down the corridors, but he’d had no idea what was going on. Mansfield therefore has to quickly brief him on the catastrophic events of the past hour. (Rossow 2003, pp. 9, 68)
Crisis Team Assesses How Many Army Staffers Are Missing - The “first big task” for the CAT, according to Vaughn, is “to get a count on how many people were missing on the Army staff.” Chiarelli instructs Vaughn to focus on this assignment. Vaughn then announces on the CAT floor that he wants each section “to start that process of figuring out who was missing and who was not.” “For a long time, our number one priority was locating and identifying and taking care of… our soldiers and civilians,” Vaughn will say. (Vaughn 2/12/2002) Lieutenant Colonel Richard Kotch, who is working in the AOC this morning, will recall that those in the operations center also “assured continuity of operations after the impact [i.e. the attack on the Pentagon].” (Cohn 9/8/2011)
Intelligence Officers Give Inaccurate Reports of Hijackings - Meanwhile, after he arrives at the AOC, Chiarelli receives reports from his intelligence officers informing him, inaccurately, about additional hijacked aircraft. He is told there are “a minimum of four aircraft that were hijacked and a possibility, at one time, [of] as high as seven.” (Chiarelli 2/5/2002; Lofgren 2011, pp. 99)
Operations Center Has Sophisticated Equipment - The CAT, according to Soldiers magazine, “consists of a dedicated ‘hot’ desk with classified and unclassified computers, and secure telephones for 24 separate Army staff sections.” (Schwab and Jewell 9/2004) The AOC, where its members assemble, is equipped with state-of-the-art communications equipment and has television sets for monitoring news coverage. (Vogel 8/25/1995) A glassed-in balcony overlooks the main floor and four giant screens are on the wall above the computer workstations. (Chiarelli 2/5/2002; Lofgren 2011, pp. 99-100)
Watch Team Regularly Communicates with Government Agencies - AOC personnel usually work around the clock to keep senior Army leaders aware of issues and events around the world. A watch team monitors the world constantly and is ready to sound the alarm if a crisis erupts somewhere. The watch team also “directs hundreds of communications daily to the FBI, the State Department, the White House command center, local law enforcement agencies, and others,” according to Soldiers magazine. The AOC is equipped with an “emergency action console,” which is a switchboard with a sophisticated communications system that allows watch team members to contact, at the touch of a button, the White House, the secretary of defense’s office, and Army commands around the world. (Vogel 8/25/1995; Schwab and Jewell 9/2004) The CAT will become “a focal point for all Pentagon activities” in response to the terrorist attacks, according to Kotch. (Cohn 9/8/2011) It will continue working around the clock in the aftermath of the attacks. (Chiarelli 2/5/2002)

The White House mess.The White House mess. [Source: Unknown]People at the White House are ordered to go to the “mess,” the senior staff dining room. David Kuo, a special assistant to the president, and John Bridgeland, the director of the White House Domestic Policy Council, will later recall being ordered to go downstairs to the mess by armed Secret Service agents. Meanwhile, Anita McBride, the acting director of White House personnel, is instructed by members of the Secret Service to “go through West Wing offices and tell everyone to ‘get out’ and stay put” in the mess. (Kuo 2006, pp. 185; McBride 9/9/2011; Bridgeland 2012, pp. 3) Mary Matalin, a counselor to Vice President Dick Cheney, will recall, “Everyone still remaining in the West Wing was shepherded to the White House mess, where we were to await further instructions.” (Carville and Matalin 2014, pp. 138)
Mess Is a 'Tiny, Unsecure' Facility - The White House mess is an exclusive dining facility run by the US Navy, located in the basement of the West Wing, just under the Oval Office. (Ingle 12/1/2001; Geraghty 10/8/2013) Bridgeland will recall thinking “how odd it was” for White House staffers to all be evacuated to this “tiny, unsecure” facility. (Bridgeland 2012, pp. 4) People in the mess are watching television or just waiting. (Estes 8/29/2002) Kuo will describe: “All the tables had been tossed onto their sides to make room for as many people as possible. Fifty people stood there, shocked, quiet, confused.” (Kuo 2006, pp. 185)
People Ordered to the Mess after the Pentagon Attack - The exact time at which staffers are ordered to go to the mess is unclear. Matalin will recall being told to go there “moments” after she sees Cheney being evacuated from his office, which would be some time shortly after 9:36 a.m. (see (9:36 a.m.) September 11, 2001). (National Review 9/8/2011; Carville and Matalin 2014, pp. 137-138) Bridgeland and Kuo will recall being ordered to go there shortly after they learn the Pentagon has been hit, which would be some time after 9:37 a.m., when the Pentagon attack occurred (see 9:37 a.m. September 11, 2001). (Kuo 2006, pp. 184-185; Bridgeland 2012, pp. 3)
People in the Mess Ordered to Leave the Building - People will only spend a short time in the mess before they are told to get out of the building. The Secret Service will reportedly order them to evacuate the White House at 9:45 a.m. (see (9:45 a.m.) September 11, 2001). (Associated Press 2001 pdf file; Balz and Woodward 1/27/2002) Bridgeland will describe: “[A]n alarmed police officer came into the White House mess and instructed us to leave. Another officer outside was receiving the latest communications by wire (apparently alerted that United Airlines Flight 93 was headed toward the White House or US Capitol building) and commanded us, ‘Take off your shoes and run as fast as you can.’” (Bridgeland 2012, pp. 4) Matalin will recall that the order she hears, which is delivered “in a weirdly calm manner,” is: “Run for your lives. A plane is going to hit the White House.” (Carville and Matalin 2014, pp. 138)

The Eisenhower Executive Office Building.The Eisenhower Executive Office Building. [Source: White House]The Eisenhower Executive Office Building (EEOB), a government building located next to the West Wing of the White House, is evacuated. (CNN 9/11/2001; Balz and Woodward 1/27/2002) The EEOB is where most of the president’s staff works. (Baker 1/8/2009) It is evacuated on the orders of the Secret Service. (Balz and Woodward 1/27/2002) Carl Truscott, the Secret Service special agent in charge of the presidential protective division, recently learned that a suspicious aircraft was flying toward the White House, and as a result said he would initiate the evacuations of the White House and the EEOB (see (Shortly After 9:35 a.m.) September 11, 2001). He then instructed a “White House security representative” to evacuate the White House. (United States Secret Service 10/1/2001; United States Secret Service 10/1/2001)
Guards Scream at People to Leave Building - Lloyd Blanchard, who works for the Office of Management and Budget in the EEOB, will later describe the evacuation. He will recall seeing “security personnel… moving frantically through the building, telling everyone to evacuate.” Blanchard and his colleagues are unaware of why, specifically, they are being ordered to leave the building. (Blanchard 9/11/2011) Cesar Conda, a domestic policy adviser to Vice President Dick Cheney, whose office is in the EEOB, will recall seeing guards “screaming to everyone to ‘move’ and ‘run’ out of the White House complex.” (Politico 4/23/2009) The New York Times will describe bomb squads “racing through the upper floors of the [EEOB], screaming, ‘Get out, get out, this is real!’” (Sanger and van Natta 9/16/2001) And Ron Christie, the deputy assistant to the vice president for domestic policy, will describe the scene on the second floor of the EEOB, writing: “[T]he offices containing the vice president’s Secret Service detail were flung open. Men and women I’d never seen before ran out with automatic weapons. They began to shout: ‘Everybody evacuate the building. Get out now!’” (Christie 2006, pp. 129)
Some People Hear Recorded Evacuation Order - Apparently, some people in the EEOB hear an announcement instructing them to evacuate, but others do not. Time magazine will describe a recorded announcement going off. It will report: “Staff members in the [EEOB]… were huddled in front of their TV screens when they heard from TV reporters that they were being evacuated. Then the tape loop began. ‘The building is being evacuated. Please walk to the nearest exit.’” (Gibbs 9/14/2001) According to White House spokesman Scott Stanzel, who is in the EEOB, “[A]larms sounded, a steady, electronic beep, followed by a recorded male voice [saying,] ‘Evacuate the White House.’” (Dorschner 9/16/2001) And Major Robert Darling, who is in the White House Airlift Operations office on the fourth floor of the EEOB, will recall, “The building’s intercom suddenly came to life and ordered all personnel to evacuate the White House and the adjoining Eisenhower Executive Office Building.” The announcement states: “Evacuate the White House complex! All personnel are to evacuate the White House complex immediately!” (Darling 2010, pp. 46)
Some People Hear 'No Alarm Bells' - However, Yvonne Boulding, who works for the Office of Management and Budget, hears no announcement. “There was no announcement to evacuate,” she will recall. “Everybody just started yelling, ‘Get out, get out.’” (Shribman 9/11/2001) And according to Mitch Daniels, the director of the Office of Management and Budget, “There was some confusion” but “no alarm bells went off.” Daniels will say that people instead decide to leave the building based on “word of mouth.” (Dowd 9/12/2001)
Commotion, but No Evacuation Order Earlier On - Apparently no order was given to evacuate the EEOB earlier on, even when the nearby Pentagon was hit at 9:37 a.m. (see 9:37 a.m. September 11, 2001). Conda will recall that at the time he heard the boom in the distance from the Pentagon attack, the EEOB had not yet been evacuated. He had, however, already noticed “a lot of commotion, with the Secret Service agents scurrying up and down the marbled hallway” outside his office. (Politico 4/23/2009) Just before the evacuation begins, Christie saw a Secret Service officer he is friends with outside the office of Cheney’s chief of staff, I. Lewis “Scooter” Libby, on the second floor of the EEOB. The agent waved frantically when he noticed Christie and then told him: “Ron, you need to get out of here. I’ve heard there’s another plane inbound to the White House and it could get here in less than two minutes. You need to get your staff, get out, and stay away from the windows.” (Christie 2006, pp. 128-129) The EEOB will be mostly empty by 10:05 a.m., according to a Secret Service timeline. (United States Secret Service 9/12/2001) The White House is evacuated around the same time as the EEOB is (see (9:45 a.m.) September 11, 2001). (Associated Press 2001 pdf file; CNN 9/12/2001)

Engine Company 16.Engine Company 16. [Source: District of Columbia Fire and Emergency Medical Services Department]The District of Columbia Fire Department (DCFD) sends engines to the White House after the Secret Service incorrectly reports that a plane has crashed into the presidential residence and the building is on fire. As well as reporting the supposed plane crash and fire, the Secret Service says the White House, or at least part of it (the specific details are unclear), has collapsed. In response to the report, the fire communications center dispatches a “box alarm” from Engine Company 16, the station that serves the White House. (Witt 9/21/2001; Ward 4/2002 pdf file; Smith 10/31/2002) A box alarm consists of four engines, two trucks, a rescue company, and a battalion chief. (Ward 4/2002 pdf file) Since the alleged incident is at the White House—the home of the US president—the response is increased by sending an additional battalion chief and the deputy fire chief, Rogers Massey, to deal with it. And because a building collapse has been reported, the DCFD’s cave-in task force, which comprises Rescue 3, Battalion Chief 3, Engine 15, and the hazmat (hazardous materials) task force, is also sent. However, when the crews arrive at the White House, they are promptly told to leave. A uniformed Secret Service officer waves them away and says: “Get the f_ck outta here! There’s a plane coming in!” Lieutenant Jeff Wright, one of the firefighters involved in the response, will later recall the turn of events, saying: “It was mass confusion. We go down to the White House and no one knows what’s going on. We could see smoke coming from Virginia [where the Pentagon is located].” The report of the incident at the White House is investigated and determined to be unfounded. However, after he receives intelligence reports from the FBI, Special Operations Battalion Chief Michael Sellitto decides he will keep his units near the White House in case attacks should subsequently occur there or at the Capitol building. (Witt 9/21/2001; Ward 4/2002 pdf file; Smith 10/31/2002) The DCFD will also respond to the attack on the Pentagon, which occurred at 9:37 a.m. (see 9:37 a.m. September 11, 2001). It will dispatch a box alarm to the Department of Defense’s headquarters at around 9:48 a.m. (DCFD (.com) 9/12/2001; Witt 9/21/2001; Goldberg et al. 2007, pp. 72)

After spending about 40 minutes at the disaster scene, on the World Trade Center site, New York City Mayor Rudolph Giuliani relocates to a small office building at 75 Barclay Street, about two blocks from the WTC, hoping to establish a command post there. His usual command center, in WTC 7, was evacuated at around 9:30 a.m. (see (9:30 a.m.) September 11, 2001). With him are several colleagues, including Police Commissioner Bernard Kerik and Office of Emergency Management Director Richard Sheirer. (Kerik 2001, pp. 334; Giuliani 2002, pp. 10; 9/11 Commission 5/18/2004 pdf file; 9/11 Commission 5/19/2004; Barrett and Collins 2006, pp. 10) While at Barclay Street, Giuliani is able to get in touch with the White House, and speaks to Chris Henick, the deputy political director to President Bush (see 9:58 a.m. September 11, 2001). Immediately afterwards, he receives a phone call from Vice President Cheney, though this is cut off before either one is able to speak. Giuliani also claims he is given advance warning of the South Tower’s collapse while at this command post (see (Before 9:59 a.m.) September 11, 2001). After the South Tower collapses outside, Giuliani and his colleagues all decide to evacuate, going through the basement into a neighboring building, 100 Church Street. They will then leave this and head north, being joined by cameras and press. (Fink and Mathias 2002, pp. 112; 9/11 Commission 5/19/2004; Barrett and Collins 2006, pp. 348)

Ronald Bucca.
Ronald Bucca. [Source: Public domain]Two firefighters climbing up the South Tower, Orio Palmer and Ronald Bucca, have reached its 78th floor, the lower end of the impact zone where Flight 175 hit. (Dwyer and Fessenden 8/4/2002) They are just two floors below the level where, minutes later, its collapse initiates. (Federal Emergency Management Agency 5/1/2002, pp. 2-34) Over radio, Palmer tells firefighter Joseph Leavey, “We’ve got two isolated pockets of fire. We should be able to knock it down with two lines.” (Dwyer and Flynn 2005, pp. 206) The fact that they reached so high up the tower only comes to light almost a year later, when a tape of radio communications from 9/11 is made public (see August 4, 2002). The New York Times will report “[N]owhere on the tape is there any indication that firefighters had the slightest indication that the tower had become unstable or that it could fall.” (Dwyer and Flynn 11/9/2002) Palmer’s communication appears to contradict claims that “extreme fires” contributed to the tower’s collapse. (Barter 9/13/2001; Lipton 10/20/2004) Ronald Bucca, a Special Forces veteran, had actually conducted his own private research into Islamic militancy following the 1993 WTC bombing. He’d even taken time, in 1996, to attend the beginning of the trial of Ramzi Yousef, a mastermind of the bombing (see September 5, 1996). (Lance 2003, pp. 180-183, 333-334)

Members of New York Police Department’s elite Emergency Service Unit (ESU) are given an order that means they have to get out of the World Trade Center or delay entering it and consequently many of them will avoid being killed when the South Tower collapses, at 9:59 a.m. (Keegan and Davis 2006, pp. 101-102; Appel 2009, pp. 112-113) The ESU is a highly trained organization comprised of first response rescuers. (City of New York 6/29/2002) Its members respond to situations that require the most specialized training, such as hostage taking and water rescue, and use the most advanced equipment. (Keegan and Davis 2006, pp. 101)
Officers Are Ordered to Come Down from the WTC - Inspector Ronald Wasson, commanding officer of the ESU, earlier on divided his officers into four teams of five or six men and then sent two teams into each of the Twin Towers to assist the rescue operation. (McPhee and O'Shaughnessy 11/11/2001) But now, ESU commanders give the order for the unit’s members to “go tactical.” This means the officers in the towers have to come out of the buildings and go to the unit’s SWAT (special weapons and tactics) vans; put on their BDU (battle dress uniform) suits, flak jackets, and Kevlar helmets; and arm themselves with heavy weapons and assault rifles.
Commander Thinks Terrorists Might Attack the First Responders - The decision to order ESU officers to go tactical is made by Wasson, according to a book by Lieutenant William Keegan of the Port Authority Police Department. (Keegan and Davis 2006, pp. 101-102) Wasson is currently assembled with a number of other ESU officers outside the Twin Towers, at the corner of West and Vesey Streets. (Appel 2009, pp. 68) He decides that ESU officers should go tactical due to his concern that armed terrorists might attack the first responders at the WTC. He is “worried that with all his personnel inside the buildings, he [has] no way to protect the cops, firefighters, or civilians from the kind of low-intensity warfare—snipers, automatic weapons, car bombs, hostage situations—he [is] sure [will] follow the attack,” Keegan will write. He believes it is the responsibility of the New York Fire Department to deal with the fires in the Twin Towers, while the Police Department should be preparing for what might happen next. Many ESU members will come out of the towers after receiving the order to go tactical, according to Keegan. (Keegan and Davis 2006, pp. 101-102)
Order Is Given after an Officer Hears of the Pentagon Attack - However, according to author Anthea Appel, the order to go tactical is made by Sergeant Tom Sullivan, another ESU officer. Sullivan is currently at the corner of West and Vesey Streets along with Wasson, getting ready to take two teams into the WTC. At 9:56 a.m., after hearing over his radio about the attack on the Pentagon, which occurred at 9:37 a.m. (see 9:37 a.m. September 11, 2001), he exclaims, “Screw rescue!” He then pulls his men back and announces that all ESU teams will be “going in tactical,” according to Appel. “I want heavy vests, helmets, rifles, and machine guns,” he says. In response to his announcement, ESU officers start taking off their rescue gear and putting on combat gear. They take off their safety helmets and replace them with ballistic helmets. They take off their air tanks, unbuckle their Roco harnesses, and put on more body armor over their bulletproof vests. They also unlock their gun bins and take out shotguns, submachine guns, and assault rifles. Some officers grumble under their breath, annoyed at being held back. “They didn’t like wasting time fiddling around with equipment,” Appel will comment, “and this sudden switch interrupted their adrenaline momentum.” They will be in the middle of changing into their combat gear when the South Tower collapses (see 9:59 a.m. September 11, 2001). (Appel 2009, pp. 112-113)
Order Is Wrong but Saves Lives - The order to go tactical will turn out to be mistaken as there are no attacks by armed terrorists on the first responders at the WTC. However, as a result of it being issued, numerous ESU members will be outside the Twin Towers instead of inside the buildings when the South Tower comes down and many of them will therefore avoid being killed in the collapse. While 14 ESU members will die in the WTC collapses, a far greater number will survive, Keegan will write, “because Wasson’s order pulled them out of the towers and saved their lives.” (Keegan and Davis 2006, pp. 102) One ESU member, Detective Frank DeMasi, will conclude that Sullivan “definitely saved his life when he made that last-minute decision to switch from rescue to tactical mode,” according to Appel, since the delay while they changed into their combat gear “kept DeMasi and his teammates from walking into the South Tower before it collapsed.” (Appel 2009, pp. 265-266)

Twenty minutes after the 9/11 attacks in New York (see 8:46 a.m. September 11, 2001 and 9:03 a.m. September 11, 2001) and Washington (see 9:37 a.m. September 11, 2001), a bomb truck is stationed in downtown Oklahoma City, in preparation for any potential bombing related to the 1995 Oklahoma City bombing (see 8:35 a.m. - 9:02 a.m. April 19, 1995). Additionally, an Oklahoma County Sheriff’s Department command post is activated where convicted bombing conspirator Terry Nichols (see September 5, 2001) is being held. (The Oklahoman 4/2009)

George Piro.George Piro. [Source: FBI]George Piro and Ken Williams, two agents at the FBI field office in Phoenix, Arizona, visit a flight school in Phoenix to see if any suspicious students have attended it recently and the manager immediately informs them about Hani Hanjour, one of the alleged hijackers of Flight 77. As they watched the terrorist attacks unfolding on television, Piro and Williams decided they wanted to start responding to the crisis on their own initiative, rather than sitting around and waiting for an order. They know Phoenix has the second-highest concentration of flight schools in the nation. Piro therefore looked in the Yellow Pages and found three programs that offer commercial pilot licenses. With this information in hand, the two agents set out to visit some flight schools. The first one they go to is the Sawyer School of Aviation at Sky Harbor Airport in Phoenix. They ask the manager there if any suspicious students have attended recently. Almost without hesitation, she gives them the file of one such student: Hanjour. (Graff 2011, pp. 325; Graff 5/5/2011) Hanjour received training at the flight school earlier this year and, previously, in 1998 (see 1998 and Summer 2001). (Goldstein, Sun, and Lardner 10/15/2001; Berry 12/29/2001; 9/11 Commission 7/24/2004, pp. 529) He allegedly flew Flight 77 into the Pentagon (see 9:37 a.m. September 11, 2001). (Zimmerman 1/7/2016) Just after they are given the file, Piro receives a call on his cell phone from an agent from the FBI’s Boston office. The agent, who is currently at Logan International Airport in Boston, says he has a name from the passenger manifest for Flight 77 that the Phoenix agents should look into: Hani Hanjour. To the agent’s surprise, Piro replies, “I’m holding his file in my hands right now.” Piro and Williams then head back to their office to report their progress. At the office, Piro tells their squad leader, “I’ve identified one of the hijackers.” Incredulous at this news, the squad leader replies, “Get out of here—I don’t have time for jokes today.” (Graff 2011, pp. 325-326; Graff 5/5/2011)

Flight 93 crashed in the Pennsylvania countryside. Resue vehicles arrive in the distance.Flight 93 crashed in the Pennsylvania countryside. Resue vehicles arrive in the distance. [Source: Keith Srakocic/ Associated Press]Flight 93 crashes into an empty field just north of the Somerset County Airport, about 80 miles southeast of Pittsburgh, 124 miles or 15 minutes from Washington, D.C. Presumably, hijackers Ziad Jarrah, Ahmed Alhaznawi, Ahmed Alnami, Saeed Alghamdi, and all the plane’s passengers are killed instantly. (CNN 9/12/2001; North American Aerospace Defense Command 9/18/2001; Ellison 10/17/2001; Hillston 10/28/2001; Levin, Adams, and Morrison 8/12/2002; Associated Press 8/21/2002; MSNBC 9/3/2002) The point of impact is a reclaimed coal mine, known locally as the Diamond T Mine, that was reportedly abandoned in 1996. (Pittsburgh Tribune-Review 9/12/2001; Zapinski 9/12/2001; Frederick 9/11/2002) Being “reclaimed” means the earth had been excavated down to the coal seam, the coal removed, and then the earth replaced and planted over. (Kashurba 2002, pp. 121) A US Army authorized seismic study times the crash at five seconds after 10:06 a.m. (Kim and Baum 2002 pdf file; Perlman 12/9/2002) As mentioned previously, the timing of this crash is disputed and it may well occur at 10:03 a.m., 10:07 a.m., or 10:10 a.m.

Andi Ball.Andi Ball. [Source: White House]Laura Bush, the president’s wife, and her entourage are driven from Capitol Hill to the Secret Service headquarters in Washington, DC, for their own security, but their journey is slowed by the heavy traffic. (Woodward 2002, pp. 17; National Journal 8/31/2002; Kessler 2006, pp. 136; Bush 2010, pp. 200-201) Bush has been at the Russell Senate Office Building in Washington, where she was originally scheduled to testify before a Senate committee. (McCaleb 9/12/2001; Woodward 2002, pp. 16-17) Her Secret Service agents have said they are going to take the first lady and her staff to a secure location. (Kessler 2006, pp. 136) After the Secret Service emergency response team arrived for her, Bush was escorted out of the Russell Senate Office Building and to her limousine (see (Shortly After 10:00 a.m.) September 11, 2001). Bush and those accompanying her leave Capitol Hill at 10:10 a.m., according to Noelia Rodriguez, the first lady’s press secretary.
Agents with Guns Drawn Protect Motorcade - Secret Service agents protect Bush’s motorcade with their guns as it heads to the secure location. Ashleigh Adams, the first lady’s deputy press secretary, will later recall, “It felt like we were in a war, because the Secret Service was driving next to the motorcade and they were hanging out of the windows with their machine guns out.” She will add that she has “been around the agents” before, but has “never seen them with their guns.”
Motorcade Delayed by Traffic - However, the motorcade is slowed by the heavy traffic. Bush will describe, “Outside our convoy windows, the city streets were clogged with people evacuating their workplaces and trying to reach their own homes.” Rodriguez will say, “In the car, we seemed to be going in slow motion.” (National Journal 8/31/2002; Bush 2010, pp. 200) “The traffic was so bad that everything was stopped,” Andi Ball, Bush’s chief of staff, will recall. One of the Secret Service agents escorting Bush and her staff will later say a car sideswiped them during the journey.
Secure Location Is Secret Service Headquarters - The “secure location” that Bush and her staff are being taken to turns out to be the Secret Service headquarters. (Kessler 2006, pp. 136) The Secret Service headquarters, according to journalist and author Ronald Kessler, is “an anonymous nine-story tan brick building on H Street at Ninth Street NW in Washington.” (Kessler 2009, pp. 23) It is located a few blocks from the White House. After the Oklahoma City bombing in 1995 (see 8:35 a.m. - 9:02 a.m. April 19, 1995) it was reinforced to survive a large-scale blast. Bush and her entourage arrive there through an underground entrance. (Bamford 8/23/2009; Bush 2010, pp. 200-201)
Journey Reportedly Takes 45 Minutes - The exact time they arrive at is unclear. According to Washington Post reporter Bob Woodward, “In the traffic jam from the Capitol, it took 45 minutes to get [Bush] to Secret Service headquarters.” This would mean the first lady arrives there at around 10:55 a.m. (Woodward 2002, pp. 17) However, Bush will write that she watches the North Tower of the World Trade Center collapsing “live in front of my eyes,” on a screen at the headquarters. (Bush 2010, pp. 201) If this is correct, she must arrive at the headquarters sometime before 10:28 a.m., when the North Tower comes down (see 10:28 a.m. September 11, 2001). (9/11 Commission 7/24/2004, pp. 311) White House spokespeople will refuse to disclose where the first lady has been taken to, only saying she is at a “secure location.” (Associated Press 9/11/2001; McCaleb 9/12/2001; CNN 9/11/2002)

An officer at NORAD’s operations center in Cheyenne Mountain, Colorado, calls NORAD’s Northeast Air Defense Sector (NEADS) and asks it to stop “exercise inputs” being sent to the operations center.
NORAD Calls Chief of Exercises at NEADS - The NORAD officer, a “Captain Taylor,” calls NEADS, where the phone is answered by Captain Brian Nagel. (North American Aerospace Defense Command 9/11/2001) Nagel is chief of NEADS live exercises. (Filson 2003, pp. 74) After introducing himself, Taylor says, “What we need you to do right now is to terminate all exercise inputs coming into Cheyenne Mountain.” Nagel gives Taylor an extension number and suggests that he call it to get the exercise inputs stopped. Taylor replies, “I’ll do that.” (North American Aerospace Defense Command 9/11/2001) According to an article in Vanity Fair, “inputs” are simulated scenarios that are put into play for training exercises. (Bronner 8/1/2006) NORAD has been conducting a major exercise this morning called Vigilant Guardian (see (6:30 a.m.) September 11, 2001). (Arkin 2005, pp. 545)
Exercise Includes Simulated Radar Information - Taylor is presumably referring specifically to false tracks that have been transmitted onto NORAD radar screens for the exercise. NORAD has the capability to inject simulated material, including mass attacks, into the system during exercises, “as though it was being sensed for the first time by a radar site.” (US Department of Defense 1/15/1999) All of the operations personnel at NEADS have been instructed to “have their sim switches turned ‘on’” (presumably to allow simulated information to appear on their radar screens) from September 6 until the end of Vigilant Guardian, on September 13. An information page on the exercise stated that a “sim test track will be in place and forward told [i.e. transferred to a higher level of command] to both NORAD and CONR,” NORAD’s Continental United States Region. (Northeast Air Defense Sector 8/23/2001)
Exercise Supposedly Called Off Earlier - More than 50 members of the battle staff at the NORAD operations center have been participating in Vigilant Guardian this morning. (Tudor 3/2002; 9/11 Commission 3/1/2004 pdf file) Some accounts will claim this exercise was canceled shortly after 9:03 a.m., when the second World Trade Center tower was hit (see (Shortly After 9:03 a.m.) September 11, 2001). (Tudor 3/2002; Filson 2003, pp. 59) And a report in the Toronto Star will state, “Any simulated information” for the exercise was “purged from the [radar] screens” at the operations center shortly before the second tower was hit (see (9:00 a.m.) September 11, 2001). (Simmie 12/9/2001) But a member of staff at NEADS complained at 9:30 a.m. about simulated material still appearing on radar screens there, and at 9:34 a.m. the NEADS surveillance technicians were instructed to turn off their “sim switches” (see 9:34 a.m. September 11, 2001). (North American Aerospace Defense Command 9/11/2001; North American Aerospace Defense Command 9/11/2001; 9/11 Commission 2004)

The Supreme Court building.The Supreme Court building. [Source: Supreme Court of the United States]The Supreme Court building in Washington, DC, is only evacuated more than half an hour after the attack on the Pentagon, even though it is a potential target for terrorists. At 9:30 a.m., Chief Justice William Rehnquist was convening a meeting of the Judicial Conference at the Supreme Court. (Lane 4/12/2002; Gellman 2008, pp. 125-126) The Judicial Conference of the United States is the principal policy-making body for the federal court system. It meets twice a year to consider administrative and policy issues affecting the court system. (United States Courts 9/19/2001) Twenty-six judges from around the country were with Rehnquist for today’s meeting. (Lane 4/12/2002) Rehnquist learned of the first attack on the World Trade Center as the judges were preparing to convene. (Rehnquist 1/1/2002) Senator Patrick Leahy (D-VT), who had come to attend the meeting, heard something on the radio about an explosion and the WTC while he was being driven to the Supreme Court. When Rehnquist arrived in the conference room, Leahy whispered to him, “Before we start, I believe we have a terrorist attack.”
Judges Heard the Explosion from the Pentagon - Then, at 9:37 a.m., those in the conference room heard a muffled boom, which came from the Pentagon, across the Potomac River from the Supreme Court, when it was attacked (see 9:37 a.m. September 11, 2001). However, no attempt was made to evacuate the building at the time. Instead, agitated security personnel started coming in with notes for Rehnquist. (Gibbs 9/14/2001; Lane 4/12/2002; O'Harrow 2005, pp. 12-13) Peter Bowal, a law professor on a fellowship at the Supreme Court, will later recall that while attendees at the conference talked, he “noticed aides entering, handing the chief justice notes, and taking his quickly scratched answers away.” (Bowal 12/2001 pdf file)
Judges Suggested Having a Short Recess - Rehnquist was apparently soon informed that the boom heard by those in the conference room was due to an attack at the Pentagon. When Representative Howard Coble (R-NC), who had come to address the Judicial Conference, was approaching the podium, Rehnquist handed him a note that read, “The Pentagon has been bombed.” (US Congress. Senate 9/6/2005) However, even though Supreme Court police officers in the hallway could be heard shouting, “There’s a plane in the air now and it’s heading for us!” the meeting continued. A few judges only suggested, “Should we have a short recess?” (Bowal 12/2001 pdf file)
Judges Are Escorted out of the Building - Rehnquist finally announces that the Judicial Conference session is being suspended and the Supreme Court building is going to be evacuated at 10:15 a.m., more than half an hour after the attack on the Pentagon occurred. (United States Courts 9/19/2001; Lane 4/12/2002) This is the first time a Judicial Conference meeting has been canceled since the conference was created, in 1922. (Rehnquist 1/1/2002) Rehnquist is quickly escorted away to a secure location. The other judges at the meeting are then instructed to leave the building by members of the Supreme Court police, who usher them out the side entrance. Once outside, however, they are left to fend for themselves, wandering the sidewalks of Capitol Hill. Some of them walk back to their hotels. (Bowal 12/2001 pdf file; Lane 4/12/2002)
Court Is a Potential Terrorist Target - The failure to evacuate the Supreme Court until long after the attacks on the US began is notable because the court is one of a number of key government buildings in Washington that are potential targets for terrorists, who could have planned to crash a plane into it. Journalist and author Barton Gellman will point out that it is “big and distinctive enough to pick out from the air on a clear, sunny day.” (Gellman 2008, pp. 125-126) One federal judge will suggest what could have happened to those attending the Judicial Conference meeting if Flight 93, which was heading toward Washington before it went down in rural Pennsylvania (see (10:03 a.m.-10:10 a.m.) September 11, 2001 and (10:06 a.m.) September 11, 2001), crashed in the capital. “If the plane had come, we’d have all been blown up and someone would pick up the pieces later on,” he will comment.
Court's 'Continuity Plan' Is Not Activated - The failure to evacuate the Supreme Court until 10:15 a.m. is also notable because the court has a “continuity plan” for dealing with emergencies. The plan, however, is apparently not activated in response to today’s attacks. “September 11 was not a continuity plan,” Supreme Court spokeswoman Kathy Arberg will comment, adding, “That was more of an emergency evacuation.” (Lane 4/12/2002) Other key government buildings in Washington, such as the Justice Department and the State Department, are also only evacuated after 9:45 a.m. (see Before 9:37 a.m. September 11, 2001). (US News and World Report 9/14/2001; US Department of State 8/15/2002)

Brigadier General Montague Winfield finally returns to his post as the deputy director for operations (DDO) in the National Military Command Center (NMCC) at the Pentagon, after leaving a colleague, who only recently qualified to take over the position, to stand in for him throughout the terrorist attacks. (9/11 Commission 4/29/2004 pdf file; 9/11 Commission 6/17/2004) At 8:30 a.m. Winfield left his post to attend a pre-scheduled meeting that was unrelated to the morning’s attacks and had been convened by the Air Force. Since that time, Captain Charles Leidig has replaced him as the DDO (see 8:30 a.m. September 11, 2001). Leidig, the deputy for Command Center operations, only qualified to stand in as the DDO in the NMCC about a month ago. Even though officers in the NMCC realized the US was under terrorist attack when the second plane hit the World Trade Center at 9:03 a.m., Winfield did not return to his post at that time (see (Shortly After 9:03 a.m.) September 11, 2001). (9/11 Commission 7/21/2003 pdf file; 9/11 Commission 4/29/2004 pdf file; 9/11 Commission 6/17/2004 pdf file)
Winfield Returns to His Post, but Timing Unclear - Now Winfield finally relieves Leidig and resumes his duties as DDO. This happens after Flight 93 has crashed in Pennsylvania (see (10:03 a.m.-10:10 a.m.) September 11, 2001 and (10:06 a.m.) September 11, 2001), although the exact time is unclear. In a private interview with the 9/11 Commission, Leidig will say he is “certain that Winfield returned [from the meeting] after the Pentagon was hit” at 9:37 a.m. (see 9:37 a.m. September 11, 2001), but he “is not certain of Winfield’s arrival in relationship with the vice chairman” of the Joint Chiefs of Staff, General Richard Myers. (9/11 Commission 4/29/2004 pdf file) (According to the 9/11 Commission Report, Myers arrived at the NMCC shortly before 10:00 a.m. (see (Between 9:55 a.m. and 10:25 a.m.) September 11, 2001). (9/11 Commission 7/24/2004, pp. 38) ) Winfield then takes over as DDO “at some point in relation to the report of the Pennsylvania crash,” according to Leidig. As the 9/11 Commission will point out, since the crash of Flight 93 happened around 10:03 a.m., “any reporting would be after that time.” (9/11 Commission 4/29/2004 pdf file) During a public hearing of the 9/11 Commission, Leidig will similarly say that Winfield takes over from him “[r]ight after we resolved what was going on with United 93.” He will also say that a report over the NMCC’s air threat conference at 10:37 a.m., about an anonymous threat against Air Force One (see (10:32 a.m.) September 11, 2001), occurs “right after I was relieved on the watch by General Winfield.” (9/11 Commission 6/17/2004) This would indicate that Winfield takes over from Leidig at around 10:30 a.m.
Unclear If Winfield Returns to Post Immediately after Meeting - It is also unclear whether Winfield returns to his position as DDO immediately after leaving the Air Force-convened meeting, or he allowed Leidig to continue in his place even while he was available to resume his duties. A 9/11 Commission memorandum will state, “Winfield transitioned into the position [of DDO] upon his return to the NMCC,” following the meeting. (9/11 Commission 7/21/2003 pdf file) Leidig will recall that he “looked up at one point and General Winfield was standing next to him.” He will also recall that Myers “looked at him at one time and realized the coordinator [i.e. the DDO] was not a general as the position called for, and asked who the general or admiral was that had duty that day.” The guidance that was subsequently given was “to get General Winfield briefed up and in the chair.”
Leidig Listens to Conference before Returning to Post - After Winfield returns to his position as DDO, Leidig initially “stands next to him and listens to the [NMCC’s air threat] conference.” Leidig will then transition into his regular job, which involves making sure the NMCC operates properly, and start dealing with the smoke coming into the center and other issues effecting operations there. (9/11 Commission 4/29/2004 pdf file)

The US military’s defense readiness condition is raised from Defcon 5, the lowest possible level, to Defcon 3, an intermediate level that requires a heightened alert status for US armed forces worldwide, and which is the highest the defense readiness condition has been for 28 years. (Giambastiani 7/18/2002 pdf file; 9/11 Commission 7/24/2004, pp. 326, 554; Goldberg et al. 2007, pp. 131; Rumsfeld 2011, pp. 338)
Rumsfeld Recommends Raising Defcon - The decision to go to Defcon 3 is reportedly made by Secretary of Defense Donald Rumsfeld. (Rumsfeld 8/12/2002) Rumsfeld will later recall that after he arrives at the Pentagon’s National Military Command Center (NMCC) (see (10:30 a.m.) September 11, 2001), he talks with General Richard Myers, the vice chairman of the Joint Chiefs of Staff, and “[w]e discussed and I recommended raising the defense condition level from five to three.” (9/11 Commission 3/23/2004)
Teleconference Participants Told to 'Hold Off' on Defcon 3 - Rumsfeld directs that the US military go to Defcon 3. At 10:43 a.m., it is announced on the air threat conference call that the secretary of defense “has directed that we go to Defcon 3 and be prepared to go to [Defcon] 2.” However, a minute later, Rumsfeld talks to Vice President Dick Cheney on the conference call, and Cheney says he will have to run the decision to go to Defcon 3 by the president, “and let him make the call.” Therefore, at 10:45 a.m., those on the conference call are told to “hold off on Defcon 3.”
Order to Raise Defcon Reinstated - But Rumsfeld believes raising the defense readiness condition is urgent. (US Department of Defense 9/11/2001 pdf file; 9/11 Commission 7/24/2004, pp. 326, 554) There is therefore a “historical discussion about how the move to Defcon 3 went during previous crises, Cuba specifically [i.e. the Cuban missile crisis in 1962],” Captain Charles Leidig, who is also in the NMCC, will later recall. With their reference being “a book on the shelf,” according to Leidig, Myers is shown that he has “approval authority to go to Defcon 3.” (9/11 Commission 4/29/2004 pdf file) After consulting Defense Department directives, Rumsfeld concludes that he has the authority to issue the order to raise the defense readiness condition. (9/11 Commission 7/24/2004, pp. 554) Therefore, at 10:46 a.m., those on the air threat conference call are told: “Override last instructions. The vice chairman [i.e. Myers] is directing we go to Defcon 3.” A few minutes later, an announcement is made on the conference call, “Emergency action message released at 14:52 [Zulu time, i.e. 10:52 a.m. Eastern time], re: Defcon 3.” (US Department of Defense 9/11/2001 pdf file; 9/11 Commission 2004)
Raising Defcon Is a 'Huge Move' - Rumsfeld will later agree with an interviewer that raising the defense readiness condition is “a very serious step for the nation.” (Rumsfeld 8/12/2002) It was last raised to Defcon 3 during the 1973 Arab-Israeli war, when Rumsfeld had been the United States ambassador to NATO. Regarding the decision to raise it, Myers tells Rumsfeld, “It’s a huge move, but it’s appropriate.” (Rumsfeld 1/9/2002; Paltrow 3/22/2004 pdf file; Rumsfeld 2011, pp. 338)
President Later Told of Decision - The decision to go to Defcon 3 will soon be communicated within NORAD (see 11:03 a.m.-11:12 a.m. September11, 2001). (9/11 Commission 6/17/2003; 9/11 Commission 2004; 9/11 Commission 2/3/2004 pdf file) Rumsfeld will brief President Bush on the decision (see (11:15 a.m.) September 11, 2001). (9/11 Commission 7/24/2004, pp. 554; Bush 2010, pp. 133) Apparently around the time the defense readiness condition is raised, Rumsfeld and/or Myers also decide to raise the force protection condition of US military installations (see (Between 10:10 a.m. and 10:35 a.m.) September 11, 2001). (US Department of Defense 9/11/2001 pdf file; 9/11 Commission 3/23/2004; Myers 2009, pp. 153)
Defcon 3 Intended for Cold War - Some individuals will later be critical of the decision to raise the defense readiness condition at this time. John Farmer, the senior counsel to the 9/11 Commission, will write that Defcon 3 is in fact “a Cold War-era designation, devised to respond to a nuclear threat.” (Farmer 2009, pp. 235) According to Farmer and other 9/11 Commission staffers, it is “suited more to a Cold War conflict than to al-Qaeda’s attack.” (et al. 9/7/2011 pdf file) General Ralph Eberhart, the commander of NORAD, will similarly say that Defcon 3 is “not intended for [events like] the attacks of 9/11 and thus could have complicated the response to the attacks.” He will say he does not think that raising the condition would have “done anything for us” within the continental United States. (9/11 Commission 3/1/2004 pdf file)
Defcons Are Phased Increases in Combat Readiness - The defense readiness condition is a “uniform system of progressive alert postures for use between the chairman of the Joint Chiefs of Staff and the commanders of unified and specified commands, and for use by the [armed] services,” according to the Department of Defense. (US Department of Defense 11/8/2011 pdf file) Defcons are phased increases in combat readiness and are graduated to match situations of varying military severity. They are numbered, from Defcon 5, which means “normal peacetime readiness,” down to Defcon 1, which means “maximum force readiness.” The current level, Defcon 3, represents an “increase in force readiness above normal readiness.” (Federation of American Scientists 4/29/1998) The defense readiness condition will remain at Defcon 3 until three days later, when it will be reduced one notch, to Defcon 4 (see September 14, 2001). (Balz and Woodward 1/30/2002)

Page 9 of 19 (1851 events)
previous | 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19 | next

Creative Commons License Except where otherwise noted, the textual content of each timeline is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike