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Context of '(11:00 a.m.) September 11, 2001: Customs Claims to Determine the Names of All 19 Hijackers'

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Brehon B. Somervell.Brehon B. Somervell. [Source: Public domain]Construction begins on the Pentagon. The structure was conceived at the request of Brigadier General Brehon B. Somervell in 1941, in order to provide a temporary solution to the growing US War Department’s critical shortage of space. The groundbreaking ceremony takes place on September 11, 1941. [Fine, 1972, pp. 265-266, 348-351, 431-432, 434; PR Web, 1/16/2018] Exactly 60 years later, Flight 77 will crash into the Pentagon as part of the 9/11 attacks (see 9:37 a.m. September 11, 2001).

Entity Tags: Pentagon, Brehon B. Somervell

Timeline Tags: US Military

The 9/11 Commission, relying on a CIA report, will later say that three of the men involved in the 1993 World Trade Center bombing travel on Saudi passports containing an indicator of possible Islamist extremism. [9/11 Commission, 8/21/2004, pp. 46-47, 61 pdf file] Author James Bamford will say that it is a “secret coded indicator, placed there by the Saudi government, warning of a possible terrorist affiliation.” [Bamford, 2008, pp. 58-59] It is unclear what the indicator looks like precisely and who the men are. However, Ahmad Ajaj, an associate of lead bomber Ramzi Yousef, does have a Saudi passport. Some of the 9/11 hijackers will later use Saudi passports with the same indicator (see October 28, 2000, June 1, 2001, and June 13, 2001, and November 2, 2007). [9/11 Commission, 8/21/2004, pp. 46-47, 61 pdf file]

Entity Tags: Ahmad Ajaj

Timeline Tags: Complete 911 Timeline

In 1996, al-Qaeda assumes control of Ariana Airlines, Afghanistan’s national airline, for use in its illegal trade network. Passenger flights become few and erratic, as planes are used to fly drugs, weapons, gold, and personnel, primarily between Afghanistan, the United Arab Emirates (UAE), and Pakistan. The Emirate of Sharjah, in the UAE, becomes a hub for al-Qaeda drug and arms smuggling. Typically, “large quantities of drugs” are flown from Kandahar, Afghanistan, to Sharjah, and large quantities of weapons are flown back to Afghanistan. [Los Angeles Times, 11/18/2001] About three to four flights run the route each day. Many weapons come from Victor Bout, a notorious Russian arms dealer based in Sharjah. [Los Angeles Times, 1/20/2002] Afghan taxes on opium production are paid in gold, and then the gold bullion is flown to Dubai, UAE, and laundered into cash. [Washington Post, 2/17/2002] Taliban officials regularly provide militants with false papers identifying them as Ariana Airlines employees so they can move freely around the world. For instance, one flight on a Ariana small plane in 2000 lists 33 crew members. A former National Security Council official later claims the US is well aware at the time that al-Qaeda agents regularly fly on Ariana Airlines. (However, US intelligence will not learn of the widespread use of forged Ariana IDs until after 9/11.) The CIA learns of Bout’s connection to Ariana and the Taliban in 1998, but takes no action (see 1998). The US presses the UAE for tighter banking controls, but moves “delicately, not wanting to offend an ally in an already complicated relationship,” and little changes by 9/11. [Los Angeles Times, 11/18/2001; Farah and Braun, 2007, pp. 139] Much of the money for the 9/11 hijackers flows though these Sharjah, UAE, channels. There also are reports suggesting that Ariana Airlines might have been used to train Islamic militants as pilots. The illegal use of Ariana Airlines helps convince the United Nations to impose sanctions against Afghanistan in 1999, but the sanctions lack teeth and do not stop the airline. A second round of sanctions finally stops foreign Ariana Airlines flights, but its charter flights and other charter services keep the illegal network running. [Los Angeles Times, 11/18/2001] About nine of the 9/11 hijackers work at the Kandahar airport in 2000, which is Ariana’s main hub (see Summer 2000).

Entity Tags: Taliban, United Arab Emirates, United Nations, Al-Qaeda, Ariana Airlines, Victor Bout

Timeline Tags: Complete 911 Timeline

Nabil al-Marabh makes “several large deposits, withdrawals and overseas wire transfers” that a Boston bank flags as suspicious. [Associated Press, 6/3/2004] Presumably some of these transfers go to al-Qaeda operative Raed Hijazi, as it will later be known he frequently sends money to Hijazi during this period (see October 2000). Some of these funds may even go to several of the 9/11 hijackers (see September 2000; Spring 2001). As al-Marabh holds nothing but a low wage taxi driving job, it is unclear where this money is coming from. [Associated Press, 6/3/2004]

Entity Tags: Nabil al-Marabh, Raed Hijazi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Future 9/11 hijacker Mohamed Atta tries, unsuccessfully, to sell artifacts from Afghanistan. At some time this year, Atta contacts an unidentified archaeologist at the University of Göttingen in Germany and offers to sell him Afghan artifacts. He says he needs to sell them to raise money for flying lessons in the United States. But the archaeologist declines his offer. The archeologist will later tell the German secret service about the incident. [Blouin Artinfo, 1/28/2010; Art Newspaper, 2/2010; National Geographic, 6/13/2014] Atta will spend time in Afghanistan in late 1999 and early 2000 (see Late November-Early December 1999 and January 18, 2000). [New York Times, 9/10/2002; 9/11 Commission, 7/24/2004, pp. 166-167] He will begin taking flying lessons in Florida in July 2000 (see July 6-December 19, 2000). [US Congress, 3/19/2002; St. Petersburg Times, 7/25/2004]

Entity Tags: Mohamed Atta

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

On December 5, 1999, a Jordanian raid discovers 71 vats of bomb making chemicals in this residence.On December 5, 1999, a Jordanian raid discovers 71 vats of bomb making chemicals in this residence. [Source: Judith Miller]Jordanian officials successfully uncover an al-Qaeda plot to blow up the Radisson Hotel in Amman, Jordan, and other sites on January 1, 2000. [PBS Frontline, 10/3/2002] The Jordanian government intercepts a call between al-Qaeda leader Abu Zubaida and a suspected Jordanian terrorist named Abu Hoshar. Zubaida says, “The training is over.” [New York Times, 1/15/2001] Zubaida also says, “The grooms are ready for the big wedding.” [Seattle Times, 6/23/2002] This call reflects an extremely poor code system, because the FBI had already determined in the wake of the 1998 US embassy bombings that “wedding” was the al-Qaeda code word for bomb. [Miller, Stone, and Mitchell, 2002, pp. 214] Furthermore, it appears al-Qaeda fails to later change the system, because the code-name for the 9/11 attack is also “The Big Wedding.” [Chicago Tribune, 9/5/2002] Jordan arrests Hoshar while he’s still on the phone talking to Zubaida. In the next few days, 27 other suspects are charged. A Jordanian military court will initially convict 22 of them for participating in planned attacks, sentencing six of them to death, although there will be numerous appeals (see April 2000 and After). In addition to bombing the Radisson Hotel around the start of the millennium, the plan calls for suicide bombings on two border crossings with Israel and a Christian baptism site. Further attacks in Jordan are planned for later. The plotters had already stockpiled the equivalent of 16 tons of TNT, enough to flatten “entire neighborhoods.” [New York Times, 1/15/2001] Key alleged plotters include:
bullet Raed Hijazi, a US citizen who is part of a Boston al-Qaeda cell (see June 1995-Early 1999). He will be arrested and convicted in late 2000 (see September 2000 and October 2000). [New York Times, 1/15/2001]
bullet Khalid Deek, who is also a US citizen and part of an Anaheim, California al-Qaeda cell. He will be arrested in Pakistan and deported to Jordan, but strangely he will released without going to trial.
bullet Abu Musab al-Zarqawi. He will later be a notorious figure in the Iraq war starting in 2003. [Washington Post, 10/3/2004]
bullet Luai Sakra. The Washington Post will later say he “played a role” in the plot, though he is never charged for it. Sakra apparently is a CIA informant before 9/11, perhaps starting in 2000 (see 2000). [Washington Post, 2/20/2006]
The Jordanian government will also later claim that the Al Taqwa Bank in Switzerland helped finance the network of operatives who planned the attack. The bank will be shut down shortly after 9/11 (see November 7, 2001). [Newsweek, 4/12/2004]

Entity Tags: Raed Hijazi, Abu Zubaida, Al-Qaeda, Al Taqwa Bank, Abu Musab al-Zarqawi, Khalil Deek, Federal Bureau of Investigation, Abu Hoshar, Jordan, Luai Sakra

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

As an al-Qaeda millennium plot is broken up in Jordan (see November 30, 1999), attention is focused on the fact that two of the plotters were long time US residents. National Security Adviser Sandy Berger sends a memo to President Clinton about the two men, Raed Hijazi and Khalil Deek. Hijazi had lived in California and then moved to Boston to drive a taxi there for several years. The 9/11 Commission will say Berger tells Clinton was a naturalized US citizen who had “been in touch with extremists in the United States as well as abroad.” Later in the month, counterterrorism “tsar” Richard Clarke will warn Berger in an e-mail, “Foreign terrorist sleeper cells are present in the US and attacks in the US are likely.” [9/11 Commission, 7/24/2004, pp. 179, 501] Deek is arrested on December 11 (see December 11, 1999), but he will eventually be released without being charged (see May 2001). A few days later, Clarke authorizes a study that looks into Deek’s connections, but no action will be taken when it is discovered Deek’s next-door neighbor is still living in Anaheim, California, and running an al-Qaeda sleeper cell there (see December 14-25, 1999). Similarly, while Hijazi will be arrested overseas some months later (see September 2000), US intelligence seems oblivious to the other al-Qaeda operatives who have been his roommates and fellow taxi drivers in Boston (see June 1995-Early 1999 and October 2000). One of them, Nabil al-Marabh, will apparently go on to have a major role in the 9/11 plot (see for example January 2001-Summer 2001 and Early September 2001). Investigators will also fail to act on knowledge of financial transactions between Hijazi and three of the 9/11 hijackers (see Spring 2001).

Entity Tags: Richard A. Clarke, Khalil Deek, Raed Hijazi, Sandy Berger, William Jefferson (“Bill”) Clinton, Nabil al-Marabh

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Mohamed Atta, along with others of the alleged 9/11 hijackers, is believed by some to have resided in Punta Gorda, Florida before July 2000 (see Before July 2000), prior to his attending flight school in Venice, about 30 miles north of there (see July 6-December 19, 2000). He is also witnessed in Punta Gorda around July-August 2001 (see Mid-July-Mid-August 2001), well after the time he leaves Venice. Additionally, Atta and some other hijackers are reportedly witnessed at the Charlotte County Airport in Punta Gorda. Cathy Mohr, the owner of a cafe there, later says, “The picture [of Atta] in the paper looked really familiar and people from the airport said, ‘Hey you know they were here.’” [NBC 2 (Fort Myers), 4/24/2002] After seeing photos of them after 9/11, Frank Cvelbar, whose Aero Precision flight school is based at the airport, believes he has seen four of the alleged hijackers “very occasionally” visiting the airport, shopping in his school’s pilot supplies shop, or hanging around the airport’s lobby. Cvelbar will say he is “very sure” about having seen Atta, and “pretty sure” about seeing Marwan Alshehhi, Saeed Alghamdi, and Ahmed Alnami. [Charlotte Sun, 10/3/2001] A salesperson at Eastern Avionics, a vendor at the airport, later recalls Marwan Alshehhi having bought a pilot’s headset from them. After the sale, he starts receiving e-mails, apparently sent by Mohamed Atta (see Before September 11, 2001). After 9/11, the Punta Gorda Police Department will confirm handing over half a dozen pieces of information to the FBI. [Charlotte Sun, 10/2/2001; NBC 2 (Fort Myers), 4/24/2002] Yet according to official accounts, Atta and Alshehhi were only in this area when attending flight school in Venice. [US Congress, 9/26/2002; 9/11 Commission, 7/24/2004, pp. 223-253] When asked to corroborate or refute reports of the hijackers having been in Charlotte County, FBI spokeswoman Sara Oates will only respond, “The FBI has information but the FBI cannot disclose the information because the investigation is pending.” [Charlotte Sun, 10/3/2001]

Entity Tags: Mohamed Atta, Saeed Alghamdi, Ahmed Alnami, Marwan Alshehhi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Hamza Alghamdi in Afghanistan.Hamza Alghamdi in Afghanistan. [Source: Spiegel TV]Several of the 9/11 hijackers bring money into the US in the form of cash and traveler’s checks. At least $69,000 is imported this way:
bullet Nawaf Alhazmi and Khalid Almihdhar bring in about $15,000 (see February 4, 2000);
bullet Marwan Alshehhi purchases $2,000 in traveler’s checks in New York on May 31, 2000, apparently using money withdrawn from his Dresdner bank account in Hamburg; [9/11 Commission, 8/21/2004, pp. 136 pdf file]
bullet Ziad Jarrah opens a bank account with a $2,000 deposit shortly after arriving in the US (see June 28-July 7, 2000);
bullet Majed Moqed, Wail Alshehri, Ahmed Alhaznawi, Saeed Alghamdi, Hamza Alghamdi, and Ahmed Alnami bring in traveler’s checks worth $43,980 purchased in the United Arab Emirates (see April 11-June 28, 2001); [9/11 Commission, 8/21/2004, pp. 137 pdf file]
bullet Khalid Almihdhar brings in traveler’s checks worth $4,900 purchased in Saudi Arabia. [9/11 Commission, 8/21/2004, pp. 137 pdf file]

Entity Tags: Ziad Jarrah, Wail Alshehri, Marwan Alshehhi, Hamza Alghamdi, Ahmed Alnami, Saeed Alghamdi, Majed Moqed, Ahmed Alhaznawi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

FISA court judge Royce Lamberth was angry with the FBI over misleading statements made in FISA wiretap applications.FISA court judge Royce Lamberth was angry with the FBI over misleading statements made in FISA wiretap applications. [Source: Public domain]While monitoring foreign terrorists in the US, the FBI listens to calls made by suspects as a part of an operation called Catcher’s Mitt, which is curtailed at this time due to misleading statements by FBI agents. It is never revealed who the targets of the FBI’s surveillance are under this operation, but below are some of the terrorism suspects under investigation in the US at the time:
bullet Imran Mandhai, Shuyeb Mossa Jokhan and Adnan El Shukrijumah in Florida. They are plotting a series of attacks there, but Mandhai and Jokhan are brought in for questioning by the FBI and surveillance of them stops in late spring (see November 2000-Spring 2002 and May 2, 2001);
bullet Another Florida cell connected to Blind Sheikh Omar Abdul-Rahman. The FBI has been investigating it since 1993 (see (October 1993-November 2001));
bullet Al-Qaeda operatives in Denver (see March 2000);
bullet A Boston-based al-Qaeda cell involving Nabil al-Marabh and Raed Hijazi. Cell members provide funding to terrorists, fight abroad, and are involved in document forging (see January 2001, Spring 2001, and Early September 2001);
bullet Fourteen of the hijackers’ associates the FBI investigates before 9/11. The FBI is still investigating four of these people while the hijackers associate with them; [US Congress, 7/24/2003, pp. 169 pdf file]
bullet Hamas operatives such as Mohammed Salah in Chicago. Salah invests money in the US and sends it to the occupied territories to fund attacks (see June 9, 1998).
When problems are found with the applications for the wiretap warrants, an investigation is launched (see Summer-October 2000), and new requirements for warrant applications are put in place (see October 2000). From this time well into 2001, the FBI is forced to shut down wiretaps of al-Qaeda-related suspects connected to the 1998 US embassy bombings and Hamas (see March 2001 and April 2001). One source familiar with the case says that about 10 to 20 al-Qaeda related wiretaps have to be shut down and it becomes more difficult to get permission for new FISA wiretaps. Newsweek notes, “The effect [is] to stymie terror surveillance at exactly the moment it was needed most: requests from both Phoenix [with the Ken Williams memo (see July 10, 2001)] and Minneapolis [with Zacarias Moussaoui’s arrest] for wiretaps [will be] turned down [by FBI superiors],” (see August 21, 2001 and August 28, 2001). [Newsweek, 5/27/2002] Robert Wright is an FBI agent who led the Vulgar Betrayal investigation looking into allegations that Saudi businessman Yassin al-Qadi helped finance the embassy bombings, and other matters. In late 2002, he will claim to discover evidence that some of the FBI intelligence agents who stalled and obstructed his investigation were the same FBI agents who misrepresented the FISA petitions. [Judicial Watch, 9/11/2002]

Entity Tags: Royce Lamberth, Shuyeb Mossa Jokhan, Catcher’s Mitt, Robert G. Wright, Jr., Zacarias Moussaoui, Raed Hijazi, Mohammad Salah, Federal Bureau of Investigation, Al-Qaeda, Adnan Shukrijumah, Central Intelligence Agency, Nabil al-Marabh, Ken Williams, Imran Mandhai, Foreign Intelligence Surveillance Act

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Ziad Jarrah (left) at his flight school in the second half of 2000.Ziad Jarrah (left) at his flight school in the second half of 2000. [Source: National Geographic]Some 9/11 hijackers open bank accounts in Florida around the time they start flight training there (see July 6-December 19, 2000). Ziad Jarrah opens an account at the First Florida National Bank with a $2,000 deposit and, nine days later, hijacker pilots Mohamed Atta and Marwan Alshehhi open a joint account at SunTrust Bank in Venice, Florida. [9/11 Commission, 8/21/2004, pp. 139 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file; US District Court for the Eastern District of Virginia; Alexandria Division, 7/31/2006 pdf file] It is unclear whether more accounts are opened at this time, although the New York Times will also say that an account is opened with the Century Bank and that money is paid into this account from abroad (see (July-August 2000)). [New York Times, 11/4/2001] It will initially be claimed that the hijackers provide fake and randomly made up social security numbers. [New York Times, 7/10/2002] However, the 9/11 Commission will say that they did not present or give false numbers, but that in some cases bank employees completed the social security number field with a hijacker’s date of birth or visa control number. [9/11 Commission, 8/21/2004, pp. 140 pdf file] Reports of the number of accounts the hijackers open in the US vary over time (see Late-September 2001-August 2004), although the hijackers are known to have had several other bank accounts (see February 4, 2000, Early September 2000, May 1-July 18, 2001 and June 27-August 23, 2001).

Entity Tags: Marwan Alshehhi, Ziad Jarrah, Mohamed Atta, SunTrust Bank

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Ali Abdul Aziz Ali.Ali Abdul Aziz Ali. [Source: FBI]Hijackers Mohamed Atta and Marwan Alshehhi receive a series of five money transfers from the United Arab Emirates:
bullet On June 29, $5,000 is wired by a person using the alias “Isam Mansur” to a Western Union facility in New York, where Alshehhi picks it up;
bullet On July 18, $10,000 is wired to Atta and Alshehhi’s joint account at SunTrust from the UAE Exchange Centre in Bur Dubai by a person using the alias “Isam Mansur”;
bullet On August 5, $9,500 is wired to the joint account from the UAE Exchange Centre by a person using the alias “Isam Mansour”;
bullet On August 29, $20,000 is wired to the joint account from the UAE Exchange Centre by a person using the alias “Mr. Ali”;
bullet On September 17 $70,000 is wired to the joint account from the UAE Exchange Centre by a person using the alias “Hani (Fawar Trading).” Some sources suggest a suspicious activity report was generated about this transaction (see (Late September 2000)). [Financial Times, 11/29/2001; Newsweek, 12/2/2001; New York Times, 12/10/2001; MSNBC, 12/11/2001; US Congress, 9/26/2002; 9/11 Commission, 8/21/2004, pp. 134-5 pdf file; US District Court for the Eastern District of Virginia; Alexandria Division, 7/31/2006 pdf file] Hijackers Nawaf Alhazmi and Khalid Almihdhar previously received a transfer from the United Arab Emirates from a “Mr. Ali” (see April 16-18, 2000). The 9/11 Commission say this money was sent by Ali Abdul Aziz Ali (a.k.a. Ammar al-Baluchi), a nephew of 9/11 mastermind Khalid Shaikh Mohammed. [9/11 Commission, 8/21/2004, pp. 133-5 pdf file] Although he denies making the $5,000 transfer to Nawaf Alhazmi, Ali will admit sending Alshehhi these amounts and say that the money was Alshehhi’s (see March 30, 2007). He also admits receiving 16 phone calls from Alshehhi around this time (see June 4, 2000-September 11, 2001). [US Department of Defense, 4/12/2007 pdf file] The hijackers may also receive another $100,000 around this time (see (July-August 2000)). It is suggested that Saeed Sheikh, who wires the hijackers money in the summer of 2001 (see Early August 2001), may be involved in one or both of these transfers. For example, French author Bernard-Henri Levy later claims to have evidence from sources inside both Indian and US governments of phone calls between Sheikh and Mahmood Ahmed, head of Pakistan’s Inter-Services Intelligence agency, during this same time period, and he sees a connection between the timing of the calls and the money transfers (see Summer 2000). [Frontline, 10/13/2001; Daily Excelsior (Jammu), 10/18/2001; Levy, 2003, pp. 320-324]

Entity Tags: Federal Bureau of Investigation, Pakistan Directorate for Inter-Services Intelligence, Mahmood Ahmed, Fawaz Trdng, Isam Mansour, Ali Abdul Aziz Ali, Saeed Sheikh, 9/11 Congressional Inquiry, Al-Qaeda, United Arab Emirates, Marwan Alshehhi, Mohamed Atta

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Huffman Aviation logo.Huffman Aviation logo. [Source: Huffman Aviation]9/11 hijackers Marwan Alshehhi and Mohamed Atta attend Huffman Aviation, a flight school in Venice, Florida and enroll in its Accelerated Pilot Program, aiming to get commercial pilot licenses. According to the school’s owner Rudi Dekkers, Atta already has a private pilot’s license—though where and how he gained this is unstated—and wants to obtain a commercial license. Alshehhi wants to obtain both licenses. They begin their training in a Cessna 172 with instructor Thierry Leklou. According to the 9/11 Commission, by the end of July both are already taking solo flights. However, in August Leklou complains to Chief Flight Instructor Daniel Pursell that the two are failing to follow instructions and have bad attitudes. Pursell considers expelling them, but, according to Dekkers, after a warning they improve their behavior and continue without further problems. [US Congress, 3/19/2002; 9/11 Commission, 7/24/2004, pp. 224, 227; St. Petersburg Times, 7/25/2004] Yet Pursell later testifies that the school’s instructors breathed “a collective sigh of relief” when the two left Huffman. [Associated Press, 3/23/2006] Furthermore, reportedly, “Atta and al-Shehhi would rent a plane from Huffman and be gone for days at a time, Pursell said. They could fly to 20 airports across the state and never be noticed.” [St. Petersburg Times, 7/25/2004] Mark Mikarts, another of the school’s instructors, says Atta has “big problems with authority,” and doesn’t take instructions well. [Wall Street Journal, 9/17/2001; 9/11 Commission, 8/21/2004, pp. 17 pdf file] Susan Hall, Huffman’s office manager, refers to Atta as “the little terrorist” while he is at the school, because, she later says, “I just didn’t like the aura he gave off.” [Reuters, 3/22/2006] In the middle of their training, in late September, Atta and Alshehhi enroll at another flight school, in nearby Sarasota. However, they are soon asked to leave it, and return to Huffman in October (see Late September-Early October 2000). While Atta and Alshehhi attend Huffman Aviation, another of the alleged hijackers, Ziad Jarrah, is taking lessons at a flight school just down the road from them (see (June 28-December 2000)). Yet no reports describe the three ever meeting up while they are all in Venice. According to official accounts, Atta and Alshehhi complete their schooling at Huffman on December 19, 2000, when they take their commercial pilot license tests. Rudi Dekkers says that after returning to the school to settle their bills, they leave and are never seen there again. [US Congress, 3/19/2002; 9/11 Commission, 8/21/2004, pp. 17 pdf file] Yet Daniel Pursell will later allege that early in 2001 the two are still connected with Huffman, being reported to the school for practicing nighttime landings in one of its planes at another Florida airport (see Between January and February 2001).

Entity Tags: Huffman Aviation, Daniel Pursell, Susan Hall, Mohamed Atta, Thierry Leklou, Marwan Alshehhi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Lizsa LehmanLizsa Lehman [Source: Sarasota Herald-Tribune]While attending flight school in Venice, Florida (see July 6-December 19, 2000), Mohamed Atta and Marwan Alshehhi regularly visit a couple of local bars. Most nights, after flying classes, they drink beer at the Outlook. They are observed there as being well dressed and well spoken. Atta comes across as cold and unfriendly, and is disapproving of the presence of women servers behind the bar. Bartender Lizsa Lehman will later say that, after the 9/11 attacks, “I remember thinking that [Atta] was capable of everything they had said was done.” In contrast, Alshehhi is “friendly and jovial and… always eager to interact with bartenders and patrons.” Lehman later says, “I, to this day, have trouble seeing [Alshehhi] doing it [i.e., participating in 9/11].” [Sarasota Herald-Tribune, 9/10/2006; Sarasota Herald-Tribune, 9/10/2006] Atta and several friends are also regulars at the 44th Aero Squadron bar. The group drinks Bud Light, talks quietly, and stays sober. The bar’s owner, Ken Schortzmann, says Atta has “a fanny pack with a big roll of cash in it,” and comments, “I never had any problems with them.… They… didn’t drink heavily or flirt with the waitresses, like some of the other flight students.” While he regularly goes to these bars during this period, Atta never visits any of the three mosques in Southwest Florida, and avoids contact with local Muslims. [Newsweek, 9/24/2001; Sarasota Herald-Tribune, 9/28/2001] Interestingly, other witnesses later describe Atta as possibly doing drugs as well. The owner of a unit of apartments where Atta reportedly lived with some other Middle Eastern men in late 2000 (see (Mid-July 2000 - Early January 2001)) says these men smoked a strange tobacco, which smelled like marijuana. [Charlotte Sun, 9/14/2001] Atta may also be a heavy smoker, as he is reported to spend his time “chain smoking,” when later living in Coral Springs. [Sunday Times (London), 2/3/2002]

Entity Tags: Mohamed Atta, Marwan Alshehhi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

In order to enter a professional flight training program, 9/11 hijackers Mohamed Atta and Marwan Alshehhi are required to apply for student visas. They are currently in the US on tourist visas, attending Huffman Aviation flight school in Venice, Florida (see July 6-December 19, 2000). On August 29, 2000, according to the school’s owner Rudi Dekkers, Huffman’s student coordinator Nicole Antini sends I-20M forms demonstrating Atta and Alshehhi’s enrollment at the school to the Immigration and Naturalization Service. She also sends copies of their passports. Their forms state, “The student is expected to report to the school not later than Sept. 1, 2000, and complete studies not later than Sept. 1, 2001.” [Charlotte Sun, 3/13/2002; US Congress, 3/19/2002] However, the 9/11 Commission claims that the forms are filled out later, on September 15. [9/11 Commission, 7/24/2004, pp. 224; 9/11 Commission, 8/21/2004, pp. 13 pdf file] Interestingly, considering these contradictory dates, Antini later tells the FBI that on “one occasion, Atta was very upset with the date of his visa and wanted it changed,” though he did not say what upset him about the date or why he wanted it changed. [9/11 Commission, 8/21/2004, pp. 38 pdf file] Huffman only receives notification that the INS has approved the visa applications 18 months later, well after 9/11 (see March 11, 2002). Atta and Alshehhi will be cleared to stay in the US until October 1, 2001. [Charlotte Sun, 3/13/2002]

Entity Tags: Marwan Alshehhi, Mohamed Atta, Nicole Antini

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The Boston Globe will later report that in late August 2000, Nabl al-Marabh moves from Boston to Detroit, leaving his estranged wife behind. “Before he left, however, he told cabdriver friends that the FBI had approached him and was asking him questions about bin Laden’s operation, and that he was considering cooperating. The friends said that al-Marabh did not say why the FBI had approached him about bin Laden but that it may have been prompted by the Customs Service investigation that found that he had wired money to [al-Qaeda operative Raed] Hijazi. By this time, Hijazi was in jail in Jordan.” [Boston Globe, 10/15/2001] In a 2003 interview, al-Marabh will claim that in the early 1990s, while working as a taxi driver in Boston, he had a run-in with a fellow taxi driver “who he thinks falsely accused him of planning to bomb a car. He said he spoke freely with the FBI agents, who concluded that the allegations were false. From then on, he said, the FBI tried to recruit him to become an informant, and he refused.” He will also claim that in the early 1990s he had a roommate who both worked for the FBI and fought in Afghanistan (see 1989-1994). [Knight Ridder, 5/23/2003] But it is possible that al-Marabh accepts the FBI offer, because while in a Canadian prison in July 2001, he will boast to fellow prisoners that he remains in contact with the FBI (see June 27, 2001-July 11, 2001). Around this time, September 2000, it appears that the Jordanian government tells the US that Hijazi, al-Marabh, and 9/11 hijacker Hamza Alghamdi are connected through telephone numbers (see September 2000). Hijazi had already worked as an FBI informant while he was roommates with al-Marabh in Boston (see Early 1997-Late 1998). In the spring of 2001, al-Marabh will be investigated for links to three 9/11 hijackers (see Spring 2001), but he will nonetheless go on to have an important role in the 9/11 plot.

Entity Tags: Raed Hijazi, Nabil al-Marabh, Hamza Alghamdi, Federal Bureau of Investigation

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Hamza Alghamdi.Hamza Alghamdi. [Source: FBI]Raed Hijazi, Nabil al-Marabh’s former Boston roommate, is tried and convicted in Jordan for his role in planned millennium bombings in that country. (Hijazi is tried in absentia since he has yet to be arrested, but will later be retried in person and reconvicted.) In the wake of the trial, Jordanian officials send information to US investigators that shows Nabil al-Marabh and future 9/11 hijacker Hamza Alghamdi are associates of Hijazi. The Washington Post will report, “An FBI document circulated among law enforcement agencies [just after 9/11] noted that Hijazi, who is in a Jordanian jail, had shared a telephone number with [9/11] hijacker, Hamza Alghamdi.” Apparently this document is created when Jordan sends the US this information in late 2000. [Washington Post, 9/21/2001] The Boston Globe will later report that an FBI investigation found that “al-Marabh had, in the report’s language, a ‘telephone connection’ with one of the suspected hijackers, according to a federal source involved in the investigation. However, the source was uncertain whether the connection involved telephone conversations between al-Marabh and the unidentified suspect, or whether it involved their sharing a telephone number.” This is a probable reference to the same FBI report mentioning the Alghamdi-Hijazi phone link, especially since the same Globe article mentions that around the this time al-Marabh tells his coworkers that the FBI has been asking him about his links to bin Laden (see Late August 2000). [Boston Globe, 10/15/2001] It appears that Alghamdi is not put on any kind of watch list and will not be stopped when he will arrive in the US by January 2001 (see January or July 28, 2001) nor again on May 23, 2001 (see April 23-June 29, 2001). The 9/11 Commission Final Report will fail to mention any investigation into Alghamdi and will give no hint that his name was known to US authorities before 9/11.

Entity Tags: Nabil al-Marabh, Jordan, Federal Bureau of Investigation, Raed Hijazi, Hamza Alghamdi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Jones AviationJones Aviation [Source: Jones Aviation] (click image to enlarge)Having attended Huffman Aviation flight school in Venice, Florida since early July, 9/11 hijackers Mohamed Atta and Marwan Alshehhi move to Jones Aviation in Sarasota, about 20 miles north of Venice, to continue their training. However, their instructor finds them rude and aggressive, and claims they sometimes fight with him to take over the controls of the training plane. The instructor later says that when he talks to Atta, “he could not look you in the eye. His attention span was very short.… [T]hey didn’t live up to our standards.” Atta and Alshehhi each complete about 20 hours of flying time in single-engine planes, but early in October fail their Stage I exam for instruments rating. Gary Jones, the vice president of the school, later states, “We told them we wouldn’t teach them anymore. We told them, one, they couldn’t speak English and, two, they had bad attitudes. They wouldn’t listen to what the instructors had to instruct.” The two then return to Huffman Aviation to continue their training. [Chicago Tribune, 9/16/2001; Washington Post, 9/19/2001; 9/11 Commission, 7/24/2004, pp. 224]

Entity Tags: Marwan Alshehhi, Mohamed Atta, Jones Aviation

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Anne Greaves.Anne Greaves. [Source: History Channel]While they attend Huffman Aviation flying school in Venice, Florida, future 9/11 hijackers Mohamed Atta and Marwan Alshehhi use the same training airplane as Anne Greaves, a 56-year-old Briton. Greaves will later say she sees Atta and Alshehhi on an almost daily basis over roughly six weeks.
Mohamed Atta Seen as Saudi Prince - Greaves will say that she finds it odd to find two Arabs in the quiet, retirement town of Venice, so she asks her flight instructor about them one day, and is told Atta is Saudi royalty and Alshehhi is his bodyguard. She will recall: “I remember thinking at the time I found this very strange because normally royalty learn at military establishments for security reasons alone. And also royalty I remember remarking usually had manners and I felt these these two certainly didn’t have any manners.” Asked if others at Huffman Aviation also thought Atta was some kind of prince, Greaves will comment, “It was my impression that was generally believed because it was my instructor who told me this at the time so I had the impression that that was generally believed, yes.” Whereas Alshehhi dresses casually, Greaves sees Atta “always very formally dressed… always neatly pressed trousers of a wool type. A shirt and a waistcoat to match the trousers.” This is in spite of the “extremely hot” weather. [Associated Press, 9/24/2001; Australian Broadcasting Corporation, 10/18/2001] Yet Rudi Dekkers, the school’s owner, will later claim the two only said they were cousins from Germany. [USA Today, 9/13/2001] (Atta and Alshehhi are in fact unrelated.) [9/11 Commission, 7/24/2004, pp. 160-162]
Atta Given Preference - Greaves will recall, “I was really a little bit jealous in that they were always given preference with one of the Warriors which was a much newer, much neater aircraft.” She will also comment that for Atta “to have progressed as rapidly as he seemed to have done at Huffman he must have had flying skills before he came to Huffman Aviation.” (This fits with claims made by Rudi Dekkers, that Atta already had a private pilot’s license when he first arrived at the school (see July 6-December 19, 2000).)
Alshehhi Never Practices Flying - However, though the pair always flies together, she says: “I never saw Alshehhi take the controls of the aircraft. It was always Mohamed Atta.” [Associated Press, 9/24/2001; Australian Broadcasting Corporation, 10/18/2001; US Congress, 3/19/2002]
Excited about the Cole Bombing? - The only time Greaves sees Atta and Alshehhi show any enthusiasm is around the “middle end of October” or “possibly early in November,” when they have been busy on the Internet in the school’s computer room. She sees them “hugging each other with joy and almost dancing in the room.” Several reports will later speculate that this celebrating is in response to the al-Qaeda bombing of the USS Cole in Yemen (see October 12, 2000), though Greaves will be unsure. [Australian Broadcasting Corporation, 10/18/2001; BBC, 12/12/2001; PBS, 1/17/2002]
Greaves Suspects They Are Drug Smugglers - Greaves will later say: “I couldn’t help but be suspicious as to why [Atta] was there [at Huffman]. There was no love of flying in him.” She says Atta never shows any emotion and appears hypnotized. Although she never considers terrorism, she thinks there is “an ulterior motive, maybe drug smuggling.” After the 9/11 attacks, due to her suspicion of the pair, Greaves will contact the FBI with her concerns before the names of the suspected hijackers are made public. [BBC, 9/24/2001; Associated Press, 9/24/2001; Daily Telegraph, 9/25/2001; BBC, 12/12/2001; Guardian, 7/5/2002]

Entity Tags: Huffman Aviation, Mohamed Atta, Anne Greaves, Marwan Alshehhi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Global Objectives, a British banking compliance company, identifies fifteen of the 9/11 hijackers as high-risk people and establishes profiles for them. The hijackers are regarded as high-risk for loans because they are linked to Osama bin Laden, suspected terrorists, or associates of terrorists. The list of high-risk people maintained by Global Objectives is available to dozens of banks and the hijackers’ files contain their dates and places of birth, aliases, and associates. It is unclear which fifteen hijackers are considered high-risk. It is also unknown if any Western intelligence agencies access this database before 9/11. [Associated Press, 2/21/2002] According to the 9/11 Commission, US intelligence is only aware of three of the 9/11 hijackers, Nawaf Alhazmi, Salem Alhazmi, and Khalid Almihdhar, before the attacks. [9/11 Commission, 7/24/2004, pp. 181-2] However, media reports will suggest US intelligence agencies may have been aware of another six: Ziad Jarrah (see January 30, 2000); Marwan Alshehhi (see March 1999 and January-February 2000); Mohamed Atta (see January-May 2000 and January-February 2000); and Ahmed Alghamdi, Satam al Suqami, and Hamza Alghamdi (see September 2000 and Spring 2001).

Entity Tags: Saeed Alghamdi, Salem Alhazmi, Satam Al Suqami, Waleed Alshehri, Nawaf Alhazmi, Ziad Jarrah, Wail Alshehri, Mohand Alshehri, Ahmed Alnami, Marwan Alshehhi, Ahmed Alghamdi, Abdulaziz Alomari, Fayez Ahmed Banihammad, Hamza Alghamdi, Hani Hanjour, Mohamed Atta, Majed Moqed, Khalid Almihdhar, Ahmed Alhaznawi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Using new passports obtained three weeks previously (see October 3, 2000), future 9/11 hijackers Waleed and Wail Alshehri obtain tourist visas to the US. [US Department of State, 10/24/2000; US Department of State, 10/24/2000] The visas are issued by Shayna Steinger, a consular official at the US consulate in Jeddah, Saudi Arabia, who apparently issues the 9/11 hijackers with 12 visas (see July 1, 2000). [9/11 Commission, 12/30/2002, pp. 2; Office of the Inspector General (US Department of State), 1/30/2003] The Alshehris make several errors in the applications, which should normally lead to them being rejected. They only give their employer’s/school’s address as “South city” and the address they will be staying at as “Wasantwn,” although they do not specify whether this is the city or the state. They also say they will stay for four to six months, although it is unclear how they will support themselves during this time, and on Wail’s application form Steinger does not even bother to complete the section on checking the applicant has the necessary funds. In addition, the Alshehris say they will arrive in the US “after two weeks”—presumably meaning two weeks after the visa’s application was filed. However, according to the 9/11 Commission Report, Waleed will arrive on April 23, 2001 and Wail will arrive on June 8, 2001 (see April 23-June 29, 2001). They appear to receive their visas on the same day they apply for them. [US Department of State, 10/24/2000; US Department of State, 10/24/2000; National Review, 10/9/2002] The 9/11 Commission will say that their passports may have fraudulent features, presumably related to travel stamps, although this is not certain. [9/11 Commission, 7/24/2004, pp. 563-4]

Entity Tags: Wail Alshehri, Waleed Alshehri, Shayna Steinger, US Consulate, Jeddah, Saudi Arabia Office

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Ahmed Alhaznawi in a video released in 2002.Ahmed Alhaznawi in a video released in 2002. [Source: Al Jazeera]9/11 Hijacker Ahmed Alhaznawi receives a new passport in Saudi Arabia. It is unknown exactly when Alhaznawi receives this passport, but he uses it to apply for a US visa on November 12, 2000 (see November 12, 2000), so it must be before that. According to the 9/11 Commission, the passport may contain an “indicator of extremism” that is “associated with al-Qaeda.” However, although it is certain some of the other hijackers have such indicator in their passports, it is not certain that Alhaznawi does. The commission will merely say that there “is reason to believe” his passport may contain such indicator and note that it was “issued in the same Saudi passport office” that issued passports with the indicator to some of the other hijackers. [9/11 Commission, 7/24/2004, pp. 564; 9/11 Commission, 8/21/2004, pp. 9, 15, 33 pdf file] According to author James Bamford, the indicator is a “secret coded indicator, placed there by the Saudi government, warning of a possible terrorist affiliation.” [Bamford, 2008, pp. 58-59] The Saudi government reportedly uses this indicator to track some of the Saudi hijackers before 9/11 “with precision” (see November 2, 2007).

Entity Tags: Ahmed Alhaznawi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

9/11 Hijacker Ahmed Alhaznawi departs Saudi Arabia. The exact date of his departure is unknown, but it must be after he obtains a US visa at the US consulate in Jeddah on November 12 (see November 12, 2000). Although Alhaznawi’s precise destination is unknown, he reportedly returns to Afghanistan for training by early 2001 (see (December 2000-March 2001)) and will also arrive in the United Arab Emirates from Pakistan in early 2001 (see April 11-June 28, 2001). [9/11 Commission, 8/21/2004, pp. 15, 36 pdf file] According to the 9/11 Commission, Alhaznawi may have had a passport containing an indicator of Islamic extremism (see Before November 12, 2000). Such indicators were used by the Saudi authorities to track some of the hijackers before 9/11 (see November 2, 2007).

Entity Tags: Ahmed Alhaznawi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Future 9/11 hijacker Marwan Alshehhi goes missing, and his family, German police, and United Arab Emirates (UAE) officials look for him until he finally calls and says he is okay.
Alshehhi Goes Missing - Alshehhi is a citizen from the UAE. In the spring of 2000, Alshehhi spent time with his family in the UAE before returning to Germany. He called his mother periodically after that (his father had already died), but the calls grew less frequent. In April 2000, Alshehhi was removed from the UAE army for the crime of desertion (see April 1, 2000). During the Islamic holy month of Ramadan in December 2000, Alshehhi does not call his mother at all. His mother grows alarmed and calls the UAE embassy in Germany. UAE officials contact the Technical University in Harburg, near Hamburg, where Alshehhi is supposed to be studying, and find out that he has not been there for a year and he has been removed from the school’s registration rolls. Local German police open a missing person investigation, but are unable to find him. On December 23, 2000, the UAE army stops paying for Alshehhi’s studies (see Spring 1996-December 23, 2000).
Alshehhi's Half-Brother Leads a Search - Finally, Alshehhi’s mother sends his half-brother Mohamed Yousef Mohamed Alqusaidi to Germany to look for him. A UAE embassy official spends several days traveling with Alqusaidi in Bonn and Hamburg looking for Alshehhi, but without success. A UAE official will later say: “We knew he was not going to school and the Germans never had this. We were trying to get him back. We were trying to track him.” In Harburg, they talk to Mounir El Motassadeq, who says that Alshehhi has gone to Chechnya or Afghanistan. Alqusaidi returns to the UAE.
Alshehhi Calls and Lies about What He's Doing - Later in the month, Alshehhi calls his family and says that stories about him being out of Germany are wrong. He says that he has been going through a rough time but things are improving, and he is now studying elsewhere in Hamburg. It is unclear if his family believes him or not. But his half-brother Alqusaidi had been periodically sending him money, and sent him money for the last time around November 2000 (see July 1999-November 2000). [McDermott, 2005, pp. 214-215] In fact, Alshehhi has been learning to fly in Florida with Mohamed Atta (see July 6-December 19, 2000).

Entity Tags: Mounir El Motassadeq, Marwan Alshehhi, Mohamed Yousef Mohamed Alqusaidi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Documents obtained by Nawaf Alhazmi, Khalid Almihdhar, and Salem Alhazmi indicate that they are in the New Jersey / New York area at this time, although the cards may be later fakes. All three hijackers obtain USA ID cards whose expiry date is December 30, 2006. [9/11 Commission, 8/21/2004, pp. 191-2 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] USAID Systems, the Florida firm that manufactured the system through which the cards were issued, will later tell Time magazine that Almihdhar’s card was issued exactly six years before its expiration date. [Time, 8/29/2005] However, according to the FBI and the 9/11 Commission, Nawaf Alhazmi is in Arizona (see December 12, 2000-March 2001), and Salem Alhazmi and Khalid Almihdhar are in the Middle East at this time (see June 10, 2000, Late October 2000-July 4, 2001, and April 23-June 29, 2001). Almihdhar’s card later proves to be a forgery, and may therefore not have been issued on this date. The Alhazmi brothers’ cards may also be forgeries (see (July-August 2001))

Entity Tags: Khalid Almihdhar, Nawaf Alhazmi, Salem Alhazmi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Ahmed Alnami in prayer.Ahmed Alnami in prayer. [Source: Spiegel TV]Eleven of the 9/11 hijackers stay in or pass through Britain, according to the British Home Secretary and top investigators. Most are in Britain between April and June, just passing through from Dubai, United Arab Emirates (see April 22-June 27, 2001). However, investigators suspect some stay in Britain for training and fundraising (see June 2001). The eleven are Satam Al Suqami, Waleed Alshehri, Majed Moqed, Ahmed al-Ghamdi, Hamza Alghamdi, Ahmed Alnami, Mohand Alshehri, Ahmed Alhaznawi, Wail Alshehri, Fayez Ahmed Banihammad, and Saeed Alghamdi. Ahmed Alghamdi was one of several that should have been “instantly ‘red-flagged’ by British intelligence,” because of his links to Raed Hijazi, a suspected ally of bin Laden being held in Jordan on charges of conspiring to destroy holy sites. Apparently, the investigation concludes that other “muscle” hijackers and leaders like Mohamed Atta and Marwan Alshehhi did not pass through Britain at this time. [London Times, 9/26/2001; Washington Post, 9/27/2001; BBC, 9/28/2001; Sunday Herald (Glasgow), 9/30/2001] However, police will investigate whether Atta visited Britain in 1999 and 2000, together with some Algerians. [Daily Telegraph, 9/30/2001] The London Times will also write, “Officials hope that the inquiries in Britain will disclose the true identities of the suicide team. Some are known to have arrived in Britain using false passports and fake identities that they kept for the hijack.” [London Times, 9/26/2001]

Entity Tags: Raed Hijazi, Saeed Alghamdi, Waleed Alshehri, Mohamed Atta, Wail Alshehri, Marwan Alshehhi, Satam Al Suqami, Hamza Alghamdi, Majed Moqed, Ahmed Alghamdi, Ahmed Alhaznawi, Mohand Alshehri, Ahmed Alnami, Fayez Ahmed Banihammad

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Hijackers Hamza Alghamdi and Mohamed Alshehri rent a post office box in Delray Beach, Florida. The timing is uncertain. Some reports indicate this occurs in January, which would be several months before they arrive in the US according to the FBI and 9/11 Commission (see April 23-June 29, 2001). [Washington Post, 9/30/2001; US Congress, 9/26/2002; Minneapolis St. Paul City Pages, 6/30/2004; 9/11 Commission, 7/24/2004, pp. 528] However, a document used as evidence at the trial of Zacarias Moussaoui will say the mailbox is actually rented on July 28, 2001. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006, pp. 7 pdf file]

Entity Tags: Hamza Alghamdi, Mohand Alshehri

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Amanda Keller.Amanda Keller. [Source: Unknown]A man, possibly Mohamed Atta, stays for a time at the apartment of a 21-year-old blonde-haired pizza restaurant manager named Amanda Keller. Keller lives in the Sandpiper Apartments in Venice, Florida, the same complex in which Atta reportedly shared a (presumably) separate apartment with Marwan Alshehhi and four others months earlier (see (Mid-July 2000 - Early January 2001)). Stephanie Frederickson, a resident at the Sandpiper Apartments, later remembers Keller and Atta. She claims Keller moved in next door to her. She goes on to say, “Then one day in the middle of March she brought home Atta.” Her recollection of Atta mirrors that of others. She will call him “a really nasty guy,” and say that he “had no patience, and seemed mad at the world.” Charles Grapentine, the manager of the Sandpiper Apartments, later recalls seeing Atta at the complex for about three weeks in April, and confirms that he was living with Keller. Keller’s mother, Susan Payne, also meets Atta and later says, “I didn’t like him; he just seemed strange.” As well as his stay at the Sandpiper Apartments, the man, possibly Atta, briefly rents a home in North Port. Its owners, Tony and Vonnie LaConca, know him only as “Mohamed.” They will be questioned in the days after 9/11 by the Florida Department of Law Enforcement (FDLE), and describe him as 25 years old, “very polite,” “very handsome,” and with “beautiful, unblemished skin.” From talking with “Mohamed” and Keller, the couple learns he is training for a commercial pilot’s license at Huffman Aviation, the Venice flight school attended by Atta in 2000 (see July 6-December 19, 2000). The Sarasota Herald-Tribune will claim that Keller’s companion is not Mohamed Atta, but another man of Middle Eastern descent who also took flying lessons in Venice. But authorities will refuse to reveal the full name of this “unidentified fifth man,” and investigators are reportedly unable to find him. [Charlotte Sun, 9/14/2001; Sarasota Herald-Tribune, 9/23/2001; Hopsicker, 2004, pp. 57, 60-65 and 76] According to official accounts, plus the testimony of Huffman Aviation’s owner Rudi Dekkers, Atta left the Venice flight school around the end of 2000, months before “Mohamed” stays in the apartment of Keller. [US Congress, 3/19/2002; US Congress, 9/26/2002; 9/11 Commission, 8/21/2004, pp. 17 pdf file] Investigative reporter Daniel Hopsicker later locates and interviews Amanda Keller, and she claims that the Middle Eastern man who was briefly her boyfriend was indeed Mohamed Atta (see March 2004). However, in 2006 she will retract this claim and say she lied to Hopsicker. She will say, “It was my bad for lying. I really didn’t think about it until after I did it.” [Sarasota Herald-Tribune, 9/10/2006] Keller, Charles Grapentine, and Stephanie Frederickson will all later allege that the FBI intimidated them after 9/11, and told them to keep quiet about what they knew (see (September 12, 2001-2002)).

Entity Tags: Stephanie Frederickson, Tony LaConca, Vonnie LaConca, Susan Payne, Daniel Hopsicker, Mohamed Atta, Amanda Keller, Charles Grapentine

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

After entering the US, Zacarias Moussaoui engages in activities that appear to mirror those of the 9/11 hijackers. Both Moussaoui and the hijackers do the following:
bullet Take flight training (see February 23-June 2001 and July 6-December 19, 2000);
bullet Physically import large amounts of cash (see October 2000-February 2001 and January 15, 2000-August 2001);
bullet Purchase knives with short blades that can be carried onto airliners (see August 16, 2001 and July 8-August 30, 2001);
bullet Take fitness training (see August 16, 2001 and May 6-September 6, 2001);
bullet Obtain several identification documents (see April 12-September 7, 2001 and August 1-2, 2001); and
bullet Purchase flight deck videos from the same shop (see November 5, 2000-June 20, 2001).
In addition, Moussaoui is supported by some of the same al-Qaeda operatives as the 9/11 hijackers: Ramzi bin al-Shibh (see July 29, 2001-August 3, 2001 and June 13-September 25, 2000) and Yazid Sufaat (see September-October 2000 and January 5-8, 2000). At Moussaoui’s trial, the prosecution will cite these parallel activities in its argument that Moussaoui was connected to 9/11, rather than some follow-up plot. There is also one reported meeting between Moussaoui and two of the lead hijackers before 9/11 (see August 1, 2001), but this will not be mentioned at the trial (see March 6-May 4, 2006). [US District Court for the Eastern District of Virginia, Alexandria Division, 3/9/2006]

Entity Tags: Zacarias Moussaoui

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Satam Al Suqami.Satam Al Suqami. [Source: FBI]In the wake of the foiled al-Qaeda plot to blow up hotels in Jordan during the millennium celebrations, Jordan gives tips to the US that launch a Customs investigation into one of the plotters, Raed Hijazi, and his US connections. “Customs agents for months traced money flowing from several Boston banks to banks overseas, where officials believe the funds were intended for bin Laden’s network.” In September and October 2000, Jordanian officials gave US investigators evidence of financial transactions connecting Raed Hijazi, Nabil al-Marabh, and future 9/11 hijacker Hamza Alghamdi (see September 2000; October 2000). By spring 2001, Custom agents further connect al-Marabh and Hijazi to financial deals with future 9/11 hijackers Ahmed Alghamdi and Satam Al Suqami. The Washington Post will later note, “These various connections not only suggest that investigators are probing ties between bin Laden and the hijackers, but also that federal authorities knew about some of those associations long before the bombings.” [Washington Post, 9/21/2001] It appears that the money flowed from al-Marabh to Alghamdi and Al Suqami. [Cox News Service, 10/16/2001; ABC News 7 (Chicago), 1/31/2002] While accounts of these connections to Alghamdi and Al Suqami will be widely reported in the media in the months after 9/11, a Customs Service spokesman will say he can neither confirm nor deny the existence of the inquiry. [New York Times, 9/18/2001] It appears that the two hijackers are not put on any kind of watch list and are not stopped when they arrive in the US on April 23, 2001, and May 2, 2001, respectively (see April 23-June 29, 2001). British newspapers will note that Alghamdi was one of several hijackers who should have been “instantly ‘red-flagged’ by British intelligence” but in fact is not when he passes through Britain sometime in early 2001 (see January-June 2001). The 9/11 Commission Final Report will fail to mention the Customs investigation and will give no hint that these hijackers’ names were known in the US before 9/11.

Entity Tags: Satam Al Suqami, Raed Hijazi, 9/11 Commission, Nabil al-Marabh, US Customs Service, Jordan, Ahmed Alghamdi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Satam al Suqami.Satam al Suqami. [Source: FBI]Two of the 9/11 hijackers travel to Malaysia and spend some time there. Satam al Suqami arrives on April 1 and stays there for just under two weeks, before traveling to the United Arab Emirates. Abdulaziz Alomari arrives on May 7 and spends three weeks there, before departing for the same destination. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006, pp. 42, 50 pdf file] There are no reports about what Alomari and al Suqami do in Malaysia or who they meet. Lead hijackers Nawaf Alhazmi and Khalid Almihdhar visit Malaysia before 9/11 and meet other extremists there (see January 5-8, 2000), as does Zacarias Moussaoui (see September-October 2000). Almihdhar again visits Malaysia in the summer of 2001 (see June 2001), and Ramzi bin al-Shibh, an associate of the plot leaders, travels there in June 2001. [9/11 Commission, 7/24/2004, pp. 243-4]

Entity Tags: Satam Al Suqami, Abdulaziz Alomari

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The muscle hijackers arrive in Dubai on their way to the US (see April 23-June 29, 2001):
bullet April 11: It is not known when Ahmed Alghamdi first arrives in Dubai, but he leaves on April 8, traveling to an unknown destination, and returns on April 11;
bullet April 12: Satam al Suqami arrives in the United Arab Emirates from Malaysia (see April 1-May 27, 2001);
bullet May 7, 2001: Ahmed Alhaznawi arrives in Abu Dhabi from Karachi by plane;
bullet May 13: Ahmed Alnami arrives in the United Arab Emirates by plane from Saudi Arabia;
bullet May 26: Hamza Alghamdi enters the United Arab Emirates;
bullet May 27: Abdulaziz Alomari arrives in Dubai from Malaysia (see April 1-May 27, 2001);
bullet June 1: It is not known when Wail Alshehri first arrives in Dubai, but he leaves on May 29, traveling to an unknown destination, and returns on June 1 with Ahmed Alhaznawi, who previously arrived on May 7, but must have left in the meantime;
bullet June 12: Saeed Alghamdi arrives in the United Arab Emirates from Saudi Arabia;
bullet June 28: Salem Alhazmi arrives in the United Arab Emirates from Saudi Arabia. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006, pp. 42-50 pdf file]
The hijackers typically remain in Dubai for a few weeks before moving on to the US (see April 23-June 29, 2001). While in Dubai the hijackers purchase traveler’s checks:
bullet April 28: Majed Moqed purchases $2,980 in MasterCard travelers’ checks from the Thomas Cook Exchange in the nearby emirate of Sharjah;
bullet May 27, 2001: Ahmed Alnami purchases $10,000 of American Express travelers’ checks and Hamza Alghamdi purchases the same amount of Visa travelers’ checks in Dubai;
bullet June 6, 2001: Ahmed Alhaznawi purchases $3,000 of American Express travelers’ checks in Dubai;
bullet June 7, 2001: Wail Alshehri purchases $14,000 of American Express travelers’ checks in Sharjah;
bullet June 24: Fayez Ahmed Banihammad purchases $4,000 of Thomas Cook travelers’ checks in Sharjah. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006, pp. 44-48 pdf file]
In addition, Wail Alshehri obtains an international driving permit in Sharjah on June 5. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006, pp. 47 pdf file] Some of these hijackers are assisted by plot facilitator Mustafa Ahmed al-Hawsawi (see Early-Late June, 2001). It is not clear who helps the others, although Dubai-based Ali Abdul Aziz Ali previously assisted some of the hijackers (see June 29, 2000-September 18, 2000), and Saeed Sheikh, who has Dubai connections, may also assist some of them (see Early August 2001). In addition, Victor Bout, an arms dealer who flies shipments for al-Qaeda and the Taliban through the UAE, is based in Sharjah (see Mid-1996-October 2001).

Entity Tags: Satam Al Suqami, Wail Alshehri, Ahmed Alhaznawi, Abdulaziz Alomari, Ahmed Alghamdi, Salem Alhazmi, Saeed Sheikh, Victor Bout, Mustafa Ahmed al-Hawsawi, Saeed Alghamdi, Ali Abdul Aziz Ali, Fayez Ahmed Banihammad, Ahmed Alnami, Majed Moqed, Hamza Alghamdi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Ahmed Alnami receives a new passport from Saudi Arabia. According to the 9/11 Commission, the passport may contain an “indicator of extremism” that is “associated with al-Qaeda.” However, although it is certain some of the other hijackers have such indicator in their passports, it is not certain that Alnami does. The commission will merely say that there “is reason to believe” his passport may contain such indicator and note that it was “issued in the same Saudi passport office” that issued passports with the indicator to some of the other hijackers. In addition, Alnami obtains two passports before 9/11 (see also November 6, 1999), and it is not clear whether the commission thinks both of the passports have the indicator, or just one of them. [9/11 Commission, 7/24/2004, pp. 564; 9/11 Commission, 8/21/2004, pp. 9, 21, 33 pdf file] According to author James Bamford, the indicator is a “secret coded indicator, placed there by the Saudi government, warning of a possible terrorist affiliation.” [Bamford, 2008, pp. 58-59] The Saudi government reportedly uses this indicator to track some of the Saudi hijackers before 9/11 “with precision” (see November 2, 2007).

Entity Tags: Ahmed Alnami

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Mohand Alshehri, apparently in Afghanistan.Mohand Alshehri, apparently in Afghanistan. [Source: As Sahab]Some of the “muscle hijackers” transit London when traveling between Dubai, United Arab Emirates, and the US (see April 11-June 28, 2001 and April 23-June 29, 2001):
bullet Satam al Suqami and Waleed Alshehri leave Dubai on April 22, change planes in London, and arrive in Orlando the next day.
bullet Majed Moqed and Ahmed Alghamdi fly from Dubai via London to Washington on May 2.
bullet Hamza Alghamdi, Ahmed Alnami, and Mohand Alshehri pass through London on their way from Dubai to Miami on May 28.
bullet Ahmed Alhaznawi and Wail Alshehri travel from Dubai to Miami via London on June 8.
bullet Fayez Ahmed Banihammad and Saeed Alghamdi transit London en route from Dubai to Orlando on June 27. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006, pp. 42-50 pdf file]
There are also some reports that some of the hijackers spend more time in Britain (see January-June 2001 and June 2001). Ahmed Alghamdi is later said to have been on a British watch list and the Sunday Herald will say that he should have been “instantly ‘red-flagged’ by British intelligence” as he passed through Britain. Alghamdi was linked by the FBI to Raed Hijazi, an associate of Osama bin Laden in prison in Jordan for plotting a bombing campaign there, so the British may have watchlisted him based on information from the US. Two other hijackers that may have been on the British watch list are Satam al Suqami and Hamza Alghamdi, who were investigated by US customs together with Ahmed Alghamdi. If Ahmed Alghamdi was watchlisted based on US information, the names of the other two hijackers may have been passed to the British along with his name. Al Suqami and Ahmed Alghamdi are connected to both Hijazi and one of his associates, Nabil al-Marabh, and are reported to be under investigation, starting between autumn 2000 and spring 2001, by US customs and the FBI (see September 2000, Spring 2001 and September 11, 2001). A British intelligence source will say: “There is no way that MI5 and MI6 should have missed these guys. Britain has a history of having Islamic extremists in the country. We should have been watching them.” [Sunday Herald (Glasgow), 9/30/2001] Alghamdi appears to have been questioned about bin Laden after arriving in the US from London, but he is not stopped from entering the country (see May 2, 2001). According to The Times, the identities of some of the men are in question: “Officials hope that the inquiries in Britain will disclose the true identities of the suicide team. Some are known to have arrived in Britain using false passports and fake identities that they kept for the hijack. There are serious question marks over the identities of at least four of the visitors to Britain.” [London Times, 9/26/2001]

Entity Tags: Saeed Alghamdi, Wail Alshehri, Mohand Alshehri, Majed Moqed, Fayez Ahmed Banihammad, Waleed Alshehri, Ahmed Alghamdi, Ahmed Alhaznawi, Ahmed Alnami, Hamza Alghamdi, Satam Al Suqami

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

This Ahmed Al-Haznawi picture is a photocopy of his 2001 US visa application.This Ahmed Al-Haznawi picture is a photocopy of his 2001 US visa application. [Source: 9/11 Commission]The 13 hijackers commonly known as the “muscle” allegedly first arrive in the US. The muscle provides the brute force meant to control the hijacked passengers and protect the pilots. [Washington Post, 9/30/2001] Yet, according to the 9/11 Commission, these men “were not physically imposing,” with the majority of them between 5 feet 5 and 5 feet 7 tall, “and slender in build.” [9/11 Commission, 6/16/2004, pp. 8] According to FBI Director Mueller, they all pass through Dubai, United Arab Emirates, and their travel was probably coordinated from abroad by Khalid Almihdhar. [US Congress, 9/26/2002] However, some information contradicts their official arrival dates:
bullet April 23: Waleed Alshehri and Satam Al Suqami arrive in Orlando, Florida. Suqami in fact arrived before February 2001. A man named Waleed Alshehri lived with a man named Ahmed Alghamdi in Virginia and Florida between 1997 and 2000. However, it is not clear whether they were the hijackers or just people with the same name (see 1999). [Daily Telegraph, 9/20/2001] Alshehri appears quite Americanized in the summer of 2001, frequently talking with an apartment mate about football and baseball, even identifying himself a fan of the Florida Marlins baseball team. [Associated Press, 9/21/2001]
bullet May 2: Majed Moqed and Ahmed Alghamdi arrive in Washington. Both actually arrived by mid-March 2001. A man named Ahmed Alghamdi lived with a man named Waleed Alshehri in Florida and Virginia between 1997 and 2000. However, it is not clear whether they were the hijackers or just people with the same name (see 1999). [Daily Telegraph, 9/20/2001] Alghamdi apparently praises Osama bin Laden to Customs officials while entering the country and Moqed uses an alias (see May 2, 2001).
bullet May 28: Mohand Alshehri, Hamza Alghamdi, and Ahmed Alnami allegedly arrive in Miami, Florida. Alnami may have a suspicious indicator of terrorist affiliation in his passport (see April 21, 2001), but this is apparently not noticed by US authorities. The precise state of US knowledge about the indicator at this time is not known (see Around February 1993). The CIA will learn of it no later than 2003, but will still not inform immigration officials then (see February 14, 2003). According to other reports, however, both Mohand Alshehri and Hamza Alghamdi may have arrived by January 2001 (see January or July 28, 2001).
bullet June 8: Ahmed Alhaznawi and Wail Alshehri arrive in Miami, Florida. Alhaznawi may have a suspicious indicator of terrorist affiliation in his passport (see Before November 12, 2000), but this is apparently not noticed by US authorities.
bullet June 27: Fayez Banihammad and Saeed Alghamdi arrive in Orlando, Florida.
bullet June 29: Salem Alhazmi and Abdulaziz Alomari allegedly arrive in New York. According to other reports, however, Alhazmi arrived before February 2001. Alhazmi has a suspicious indicator of terrorist affiliation in his passport (see June 16, 2001), but this is apparently not noticed by US authorities.
After entering the US (or, perhaps, reentering), the hijackers arriving at Miami and Orlando airports settle in the Fort Lauderdale, Florida, area along with Mohamed Atta, Marwan Alshehhi, and Ziad Jarrah. The hijackers, arriving in New York and Virginia, settle in the Paterson, New Jersey, area along with Nawaf Alhazmi and Hani Hanjour. [US Congress, 9/26/2002] Note the FBI’s early conclusion that 11 of these muscle men “did not know they were on a suicide mission.” [Observer, 10/14/2001] CIA Director Tenet’s later claim that they “probably were told little more than that they were headed for a suicide mission inside the United States” [US Congress, 6/18/2002] and reports that they did not know the exact details of the 9/11 plot until shortly before the attack [CBS News, 10/9/2002] are contradicted by video confessions made by all of them in March 2001 (see (December 2000-March 2001)).

Entity Tags: Marwan Alshehhi, Mohand Alshehri, Majed Moqed, Mohamed Atta, Ziad Jarrah, Saeed Alghamdi, Khalid Almihdhar, Waleed Alshehri, Wail Alshehri, Satam Al Suqami, Nawaf Alhazmi, Hani Hanjour, Salem Alhazmi, George J. Tenet, Hamza Alghamdi, Abdulaziz Alomari, Ahmed Alhaznawi, Ahmed Alghamdi, Fayez Ahmed Banihammad, Federal Bureau of Investigation, Ahmed Alnami

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The Washington Post will later report, “In May 2001, the CIA learned supporters of bin Laden were planning to infiltrate the United States; that seven were on their way to the United States, Canada and Britain; that his key operatives ‘were disappearing while others were preparing for martyrdom,’ and that bin Laden associates ‘were planning attacks in the United States with explosives.’” [US Congress, 9/18/2002; Washington Post, 9/19/2002] This information may be related to a warning given by captured al-Qaeda operative Ahmed Ressam this month that al-Qaeda leader Abu Zubaida is seeking Canadian passports for himself and five other top militants in order to plant explosives in US cities (see May 30, 2001 and May 2001). [Calgary Herald, 4/3/2002] It is not known if the seven traveling to the US, Canada, and Britain refer to any of the 9/11 hijackers, but 11 of the hijackers travel to the US in May and June (see April 23-June 29, 2001), stopping in Britain along the way (see January-June 2001). Investigators will later say that they are not sure if the aliases Zubaida wanted on the Canadian passports could have been used by some of the 9/11 hijackers. [Calgary Herald, 4/3/2002]

Entity Tags: Abu Zubaida, Al-Qaeda, Osama bin Laden, Central Intelligence Agency, Ahmed Ressam

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Ahmed Alghamdi praised Osama bin Laden to a US immigration official.Ahmed Alghamdi praised Osama bin Laden to a US immigration official. [Source: US District Court for the Eastern District of Virginia, Alexandria Division]9/11 hijackers Majed Moqed and Ahmed Alghamdi arrive in Washington, DC, on the same flight from London. Alghamdi tells the immigration inspector that Osama bin Laden is a good Muslim and that the media distorts facts about him, but is nevertheless allowed into the country. This incident will not be mentioned in the main 9/11 Commission Report or the Commission’s Terrorist Travel Monograph, but is mentioned in an FBI timeline of hijacker movements that the 9/11 Commission will frequently use as a source. Both Alghamdi and Moqed declare over $10,000 in cash, but the customs inspector who processes Alghamdi does not fill out the documentation required when a person brings in more than $10,000. [Federal Bureau of Investigation, 10/2001, pp. 139 pdf file; 9/11 Commission, 7/24/2004, pp. 528; 9/11 Commission, 8/21/2004, pp. 22 pdf file] Shortly after 9/11, the New York Times, Washington Post, and other newspapers will report that by the spring of 2001, US customs was investigating Alghamdi and two other future 9/11 hijackers for their connections to known al-Qaeda operatives (see Spring 2001). One British newspaper will note that Alghamdi should have been “instantly ‘red-flagged’ by British intelligence” as he passed through London on his way to the US because of a warning about his links to al-Qaeda (see April 22-June 27, 2001). It will not be explained how Alghamdi is able to pass through Britain and US customs, even as he is openly praising bin Laden. Majed Moqed apparently is not stopped while passing through customs. However the FBI will later note that he uses the alias Mashaanmoged Mayed on the flight manifest before returning to the Moqed name when passing through customs. [Federal Bureau of Investigation, 10/2001, pp. 139 pdf file]

Entity Tags: Ahmed Alghamdi, US Customs Service, Majed Moqed

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

9/11 hijacker Ahmed Alhaznawi enters Saudi Arabia. The exact date on which he does so is unknown, but it must be between May 7, when he arrives in the United Arab Emirates from Pakistan (see April 11-June 28, 2001) and June 1, when he leaves Saudi Arabia (see June 1, 2001). [Federal Bureau of Investigation, 10/2001, pp. 151 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006, pp. 42-50 pdf file] According to the 9/11 Commission, Alhaznawi may have had a passport with an indicator of Islamic extremism (see Before November 12, 2000). Such indicators were used by the Saudi authorities to track some of the hijackers before 9/11 (see November 2, 2007).

Entity Tags: Ahmed Alhaznawi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

9/11 hijacker Satam Al Suqami becomes an illegal overstay on this day. He entered the US on April 23 (see April 23-June 29, 2001) and was allowed to stay for 30 days, so, according to the 9/11 Commission, his permission to remain in the US expires on this day. He remains in illegal status until 9/11. [9/11 Commission, 8/21/2004, pp. 8, 21, 23 pdf file] Hijackers Mohamed Atta and Marwan Alshehhi also overstayed their visas at times (see January 10, 2001 and January 18, 2001). At least one more of the hijackers, Khalid Almihdhar, lied on his visa application form, meaning he was in the US illegally (see August 29, 2001).

Entity Tags: Satam Al Suqami

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

British investigators believe that at least five of the 9/11 hijackers have a “vital planning meeting” held in a safe house in north London, Britain. No specific hijacker names are mentioned, but eleven of the hijackers are known to visit London around this time (see January-June 2001 and April 22-June 27, 2001). [London Times, 9/26/2001] Authorities suspect that the meeting takes place in a home owned by Mustapha Labsi, an Algerian. It is believed Labsi also trained the hijackers in Afghanistan. However, Labsi could not have been at the June meeting because he was arrested in February 2001 in Britain and will be held continuously after that. He is a suspect in Ahmed Ressam’s attempting bombing of the Los Angeles airport. He is also wanted in France for planning a suspected attack at the 1996 G7 summit. [Daily Telegraph, 9/30/2001]

Entity Tags: Mustapha Labsi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Saeed Alghamdi.Saeed Alghamdi. [Source: US District Court for the Eastern District of Virginia, Alexandria Division]9/11 hijacker Saeed Alghamdi is seen in a Florida hotel by the manager before he is said to enter the US. Although the 9/11 Commission will say he arrives in America on June 27 (see April 23-June 29, 2001), the manager of the Deluxe Inn in Dania, Florida, will tell the FBI that he stays there for these three nights from June 11-14 together with fellow hijackers Mohamed Atta, Ahmed Alnami, and Marwan Alshehhi, who completed the registration forms. [Federal Bureau of Investigation, 10/2001, pp. 157 pdf file]

Entity Tags: Saeed Alghamdi, Mohamed Atta, Ahmed Alnami, Marwan Alshehhi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Documentation used by Mustafa Ahmed al-Hawsawi in the United Arab Emirates.Documentation used by Mustafa Ahmed al-Hawsawi in the United Arab Emirates. [Source: US District Court for the Eastern District of Virginia, Alexandria Division]Mustafa Ahmed al-Hawsawi assists four hijackers transiting Dubai, United Arab Emirates, on their way to the US: Fayez Ahmed Banihammad, Salem Alhazmi, Abdulaziz Alomari, and Saeed Alghamdi. Banihammad stays at al-Hawsawi’s flat in nearby Sharjah for two or three weeks and they open bank accounts together (see June 25, 2001 and Early August-August 22, 2001), and al-Hawsawi recognizes Alghamdi and Alhazmi from Afghanistan. He coordinates their arrival dates in telephone conversations with Mohamed Atta (see Late June-August, 2001) and then purchases tickets for them, paying for Alomari and Alhazmi. Al-Hawsawi provides this information to the US under interrogation, which is considered by some to make it unreliable (see June 16, 2004), and then again before a military tribunal in Guantanamo Bay to determine his combat status (see March 9-April 28, 2007). [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file; US department of Defense, 3/21/2007 pdf file] It is unclear who assisted the nine muscle hijackers who transited Dubai before this: Waleed Alshehri, Satam Al Suqami, Ahmed Alghamdi, Maqed Moqed, Hamza Alghamdi, Mohand Alshehri, Ahmed Alnami, Ahmed Alhaznawi, and Wail Alshehri (see April 11-June 28, 2001 and April 23-June 29, 2001).

Entity Tags: Salem Alhazmi, Saeed Alghamdi, Mustafa Ahmed al-Hawsawi, Mohamed Atta, Abdulaziz Alomari, Fayez Ahmed Banihammad

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

9/11 hijacker Salem Alhazmi leaves Saudi Arabia. The precise date is unknown, although it must be some time between June 20, when he obtains a US visa in Jeddah (see June 20, 2001) and June 29, when he arrives in the US from the United Arab Emirates (see April 23-June 29, 2001). [9/11 Commission, 8/21/2004, pp. 25-27 pdf file] According to the 9/11 Commission, Alhazmi has a passport containing an indicator of Islamic extremism (see June 20, 2001). Such indicators are used by the Saudi authorities to track some of the hijackers before 9/11 (see November 2, 2007).

Entity Tags: Salem Alhazmi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A courtroom artist’s depiction of Mahmoud Jaballah.A courtroom artist’s depiction of Mahmoud Jaballah. [Source: CBC]On June 27, 2001, Nabil al-Marabh is arrested while trying to enter the US from Canada in the back of a tractor-trailer, carrying a forged Canadian passport and a bogus social insurance card. [St. Catherines Standard, 10/2/2001] The New York Times will note that, “American officials had plenty of reason to believe that he was up to no good. Nine months earlier, he had been identified to American intelligence agents as one of Osama bin Laden’s operatives in the United States. American customs agents knew about money he had transferred to an associate of Osama bin Laden in the Middle East. And the Boston police had issued a warrant for his arrest after he violated probation for stabbing a friend with a knife. But [US officials] simply let him go.” [New York Times, 10/14/2001] The US turns him back to the Canadians. He is held for two weeks, then released on bail despite evidence linking him to militants (see Shortly Before July 11, 2001). During his two-week detention in a Canadian prison, al-Marabh boasts to other prisoners that he remains in contact with the FBI. When one prisoner asks him why, his reply is “because I’m special.” After 9/11, these prisoners will be puzzled that the FBI has not tried to interview them on what they know about al-Marabh. Al-Marabh will fail to show up for a Canadian deportation hearing in August and for a court date in September. It appears he quickly sneaks back into the US instead. [St. Catherines Standard, 10/2/2001] Al-Marabh’s Boston landlord will later be asked if he thought al-Marabh could have been a terrorist. The landlord will reply, “He was too stupid, number one, to be a terrorist. Because terrorists today are very intelligent people. But he might be used by some smarter or intelligent sources, who use people like that.” [ABC News 7 (Chicago), 1/31/2002] In July, just after he is released on bail in Canada, the Boston police will go to his former Boston address with a warrant for his March arrest, but he will not be there. [New York Times, 10/14/2001] Also at some point in July, Canadian authorities inform US Customs about some dubious financial transactions involving al-Marabh, and apparently the information is used in a Customs money-laundering probe (see Spring 2001). [Newsweek, 10/1/2001] One prominent former Canadian intelligence official will say that whether a more detailed look at al-Marabh at this time could have stopped the 9/11 attacks is an “intriguing question.… It becomes ever more intriguing as evidence seeps in.” [Ottawa Citizen, 10/29/2001]

Entity Tags: Nabil al-Marabh, Federal Bureau of Investigation, Canada

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Photo and signature from Mustafa Ahmed al-Hawsawi’s passport.Photo and signature from Mustafa Ahmed al-Hawsawi’s passport. [Source: US District Court for the Eastern District of Virginia, Alexandria Division]9/11 hijacker Mohamed Atta makes several calls to plot facilitator Mustafa Ahmed al-Hawsawi to coordinate the arrival in the US of four muscle hijackers (see April 23-June 29, 2001) and one candidate hijacker (see August 4, 2001) al-Hawsawi is assisting in the United Arab Emirates. Al-Hawsawi is in contact with Atta both before tickets are purchased, to learn where the hijackers are traveling, and after the hijackers arrive, to check whether they have made it through immigration. Atta and two other hijackers also call al-Hawsawi later to make arrangements for returning unspent money (see September 5-10, 2001). [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file; US department of Defense, 3/21/2007 pdf file]

Entity Tags: Mohamed Atta, Mustafa Ahmed al-Hawsawi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Nawaf Alhazmi’s USA ID card, recovered from the Pentagon crash site.Nawaf Alhazmi’s USA ID card, recovered from the Pentagon crash site. [Source: US District Court for the Eastern District of Virginia, Alexandria Division] (click image to enlarge)Khalid Almihdhar obtains a fake USA ID card from forger Mohamed el-Atriss. Abdulaziz Alomari also obtains fake ID, an international driver’s license, from el-Atriss, and some of the other hijackers may do as well. [National Public Radio, 8/20/2002; New York Times, 6/25/2003; Lance, 2006, pp. 372-3; Bergen Record, 9/11/2006] USA ID cards are not issued by governmental organizations, as are passports and driver’s licenses, for example. They are marketed by the manufacturer as being suitable for frequent customers to small businesses, such as VIP diners at a restaurant, gym members, and visitors to a check cashing store. [Usaidsystems (.com), 7/1/2007] El-Atriss, who is called seven times by Hani Hanjour and also by another unknown hijacker, is an associate of Waleed al-Noor, a co-conspirator in the 1993 ‘Landmarks’ bomb plot (see June 24, 1993), and will be sentenced to six months in jail after 9/11 despite being of assistance to the FBI (see Before September 11, 2001, September 13, 2001-Mid 2002, and November 2002-June 2003). [Associated Press, 7/3/2003; Lance, 2006, pp. 372-3; Bergen Record, 9/11/2006] An image of Almihdhar’s card, which gives his address as a hotel where he stayed for two nights after returning to the US a few days before, will be reproduced in the 9/11 Commission’s Terrorism Travel Monograph, but the Commission will fail to point out it was a fake. [9/11 Commission, 8/21/2004, pp. 192 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006, pp. 52 pdf file] Five other hijackers obtain USA ID cards around this time: Nawaf Alhazmi, Salem Alhazmi, Abdulaziz Alomari, Majed Moqed, and Ahmed Alghamdi. [9/11 Commission, 8/21/2004, pp. 27-29, 31-32, 34-44 pdf file] Almihdhar’s card is similar to some of these hijackers’ USA ID cards, indicating they may also be fake, although this is not certain. Nawaf Alhazmi’s USA ID card contains the same hotel address and the same expiry date as Almihdhar’s card. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] Salem Alhazmi’s card contains the same expiry date, indicating it was issued at a time Salem Alhazmi was out of the country (see April 23-June 29, 2001). In addition, the serial numbers are similar: the number of Salem Alhazmi’s card, which was supposedly issued on July 1 or 2, is 3408826-A, whereas the number of Almihdhar’s card, which the 9/11 Commission says was issued eight or nine days later, is 3408825-A. [9/11 Commission, 8/21/2004, pp. 192 pdf file; Time, 8/29/2005] The fake document for Alomari is purchased from el-Atriss’ All Service Plus business in Paterson, New Jersey, by fellow hijacker Nawaf Alhazmi. [CBS News, 7/31/2002; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006, pp. 61 pdf file; Bergen Record, 9/11/2006]

Entity Tags: Khalid Almihdhar, Abdulaziz Alomari, Majed Moqed, Mohamed el-Atriss, Salem Alhazmi, Ahmed Alghamdi, Nawaf Alhazmi, Hani Hanjour

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Jean Waldorf, the owner of the Shipping Post, a mail service business in Punta Gorda, Florida, will later report seeing Mohamed Atta and an unidentified associate visiting her store some four to six times. According to Waldorf, Atta purchases US postal money orders in denominations of $100 to $200, paying for them with cash, but she does not know how they are spent. Waldorf says that the money orders, which can only be cashed in the US, are “not traceable.” The owner of a local childcare center, Anna Brookbank, later says she recognizes Atta, having seen him shopping at a Punta Gorda supermarket during this period. [CNN, 10/1/2001; Associated Press, 10/2/2001; Charlotte Sun, 10/2/2001; Charlotte Sun, 10/3/2001] Punta Gorda is about 30 miles south of Venice, where Atta, along with Marwan Alshehhi, previously attended flight school in 2000 (see July 6-December 19, 2000). According to official accounts, the only time Atta was in this area was during his time at the flight school. [US Congress, 9/26/2002; 9/11 Commission, 7/24/2004, pp. 223-253]

Entity Tags: Mohamed Atta

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The ransom for a wealthy Indian shoe manufacturer kidnapped in Calcutta, India, two weeks earlier is paid to an Indian gangster named Aftab Ansari. Ansari is based in Dubai, United Arab Emirates, and has ties to the Pakistani ISI and Saeed Sheikh. Ansari gives some of the about $830,000 in ransom money to Saeed, who sends about $100,000 of it to future 9/11 hijacker Mohamed Atta. [Los Angeles Times, 1/23/2002; Independent, 1/24/2002] The Times of India will later report that Lieutenant General Mahmood Ahmed, the director of the ISI, instructed Saeed to transfer the $100,000 into Atta’s bank account. This is according to “senior government sources,” who will claim that the FBI has privately confirmed the story. [Times of India, 10/9/2001] According to some accounts, the money is moved through a charity, the Al Rashid Trust. Some of the money is also channelled to the Taliban, as well as Pakistani and Kashmiri militant groups. [NewsInsight, 1/4/2002; Press Trust of India, 4/3/2002] The money is apparently paid into two of Atta’s accounts in Florida (see Summer 2001 and before). The Al Rashid Trust will be one of the first al-Qaeda funding vehicles to have its assets frozen after 9/11 (see September 24, 2001). A series of recovered e-mails will show the money is sent just after August 11. This appears to be one of a series of Indian kidnappings this gang carries out in 2001. [India Today, 2/14/2002; Times of India, 2/14/2002] Saeed provides training and weapons to the kidnappers in return for a percentage of the profits. [Frontline (Chennai), 2/2/2002; India Today, 2/25/2002] This account will frequently be mentioned in the Indian press, but will appear in the US media as well. For instance, veteran Associated Press reporter Kathy Gannon will write, “Western intelligence sources believe Saeed sent $100,000 to Mohamed Atta, the suspected ringleader of the Sept. 11 terrorist hijackings,” although they apparently think the hawala system was used for this. [Associated Press, 2/9/2002] Some evidence suggests Saeed may also have sent Atta a similar amount in 2000 (see (July-August 2000) and Summer 2000).

Entity Tags: Al Rashid Trust, Pakistan Directorate for Inter-Services Intelligence, Aftab Ansari, Saeed Sheikh, Mohamed Atta

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

CIA headquarters in Langley, Virginia.CIA headquarters in Langley, Virginia. [Source: GlobeXplorer]A fire lasting several hours leads to the forced evacuation of the CIA headquarters in Langley, Virginia. [Reuters, 8/8/2001] The fire is discovered on August 7 at around 5:45 p.m., in the northeast section of the agency’s older headquarters building, and more than 60 firefighters are involved in putting it out. It was reportedly caused by a workman at the top of an elevator shaft dropping a welder, which ignited wood at the bottom of the shaft. Both the older headquarters building and the agency’s new headquarters building nearby are evacuated. Following this fire, A. B. “Buzzy” Krongard—the executive director of the CIA since March this year—is dismayed to find that plans for an evacuation of the headquarters are patchy, and that some of the fire alarms do not work. In the ensuing month he therefore initiates regular fire drills and equips key agency officials with tiny walkie-talkies, meaning communication will still be possible should cell phones ever go out. Krongard declares that evacuating safely is to be more important than storing classified material, and has the agency’s computer network reprogrammed so an evacuation warning could be flashed on all computer screens. Journalist and author Ronald Kessler will describe the August 7 fire as being “fortuitous,” as little over a month later, on the morning of September 11, CIA Director George Tenet will order the evacuation of the headquarters building due to fears that it might be targeted (see (9:50 a.m.-10:00 a.m.) September 11, 2001). On that day, Tenet and other top officials will reconvene at an alternate location on the CIA campus, “[f]ollowing procedures laid out by Krongard after the fire.” [Central Intelligence Agency, 3/16/2001; Associated Press, 8/7/2001; Washington Post, 8/8/2001; Kessler, 2003, pp. 222-223]

Entity Tags: A.B. (“Buzzy”) Krongard, Central Intelligence Agency

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A letter that Zacarias Moussaoui had in his possession when he was arrested. It is signed by Yazid Sufaat, whose apartment was used for a 9/11 planning meeting in January 2000 that was monitored by the authorities.A letter that Zacarias Moussaoui had in his possession when he was arrested. It is signed by Yazid Sufaat, whose apartment was used for a 9/11 planning meeting in January 2000 that was monitored by the authorities. [Source: US District Court for the Eastern District of Virginia, Alexandria Division] (click image to enlarge)After Zacarias Moussaoui is arrested, the FBI wishes to search his possessions (see August 16, 2001 and August 23-27, 2001). According to a presentation made by FBI agent Aaron Zebley at Moussaoui’s trial, the belongings are sufficient to potentially connect Moussaoui to eleven of the 9/11 hijackers: Mohamed Atta, Marwan Alshehhi, Ziad Jarrah, Hani Hanjour, Khalid Almihdhar, Nawaf Alhazmi, Fayez Banihammad, Ahmed Alhaznawi, Hamza Alghamdi, Satam Al Suqami, and Waleed Alshehri. The connections would be made, for example, through Ramzi bin al-Shibh, who spoke with Moussaoui on the telephone and wired him money (see July 29, 2001-August 3, 2001), and who was linked to three of the hijacker pilots from their time in Germany together (see November 1, 1998-February 2001). Bin al-Shibh also received money from Mustafa Ahmed al-Hawsawi, who was connected to hijacker Fayez Ahmed Banihammad (see June 25, 2001). [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] Moussaoui’s notebook contained two recognizable control numbers for the Western Union wire transfers from bin al-Shibh and, according to McClatchy newspapers, a check on these numbers “would probably have uncovered other wires in the preceding days” to bin al-Shibh from al-Hawsawi. [McClatchy Newspapers, 9/11/2007] The discovery of the eleven hijackers could potentially have led to the discovery of some or all of the remaining eight plot members, as they were brothers (Wail and Waleed Alshehri, Nawaf and Salem Alhazmi), opened bank accounts together (see May 1-July 18, 2001 and June 27-August 23, 2001), lived together (see March 2001-September 1, 2001), obtained identity documents together (see April 12-September 7, 2001 and August 1-2, 2001), arrived in the US together (see April 23-June 29, 2001), and booked tickets on the same four flights on 9/11 (see August 25-September 5, 2001).

Entity Tags: Saeed Alghamdi, Salem Alhazmi, Satam Al Suqami, Waleed Alshehri, Zacarias Moussaoui, Ziad Jarrah, Wail Alshehri, Mohand Alshehri, Nawaf Alhazmi, Marwan Alshehhi, Ahmed Alhaznawi, Ahmed Alghamdi, Mohamed Atta, Fayez Ahmed Banihammad, Abdulaziz Alomari, Hani Hanjour, Hamza Alghamdi, Ahmed Alnami, Majed Moqed, Khalid Almihdhar

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The CIA cable watchlisting Alhazmi, Almihdhar, and two others (the sections mentioning Shakir and bin Attash are blacked out).The CIA cable watchlisting Alhazmi, Almihdhar, and two others (the sections mentioning Shakir and bin Attash are blacked out). [Source: FBI] (click image to enlarge)Thanks to the request of Margaret Gillespie, an FBI analyst assigned to the CIA’s Counter Terrorism Center, the CIA sends a cable to the State Department, INS, Customs Service, and FBI requesting that “bin Laden-related individuals” Nawaf Alhazmi, Khalid Almihdhar, Ahmad Hikmat Shakir, and Salah Saeed Mohammed bin Yousaf (an alias for Khallad bin Attash) be put on the terrorism watch list. All four individuals had attended the January 2000 al-Qaeda summit in Malaysia (see January 5-8, 2000). The cable mostly focuses on Almihdhar, briefly outlining his attendance at the Malaysia summit and his subsequent travel to the US in January 2000 and July 2001. Since March 2000, if not earlier, the CIA has had good reason to believe Alhazmi and Almihdhar were al-Qaeda operatives living in the US, but apparently did nothing and told no other agency about it until now. The hijackers are not located in time, and both die in the 9/11 attacks. FBI agents later state that if they been told about Alhazmi and Almihdhar sooner, “There’s no question we could have tied all 19 hijackers together” given the frequent contact between these two and the other hijackers. [Newsweek, 6/2/2002; 9/11 Commission, 7/24/2004, pp. 538; US Department of Justice, 11/2004, pp. 32-36, 302] However, in what the Washington Post calls a “critical omission,” the FAA, the Treasury Department’s Financial Crimes Enforcement Network, and the FBI’s Financial Review Group are not notified. The two latter organizations have the power to tap into private credit card and bank data, and claim they could have readily found Alhazmi and Almihdhar, given the frequency the two used credit cards. [Washington Post, 7/25/2003] Furthermore, counterterrorism chief Richard Clarke and his Counterterrorism Security Group are not told about these two operatives before 9/11 either. [Newsweek, 3/24/2004] The CIA later claims the request was labeled “immediate,” the second most urgent category (the highest is reserved for things like declarations of war). [Los Angeles Times, 10/28/2001] The FBI denies that it was marked “immediate” and other agencies treated the request as a routine matter. [Los Angeles Times, 10/18/2001; US Congress, 9/20/2002] The State Department places all four men on the watch list the next day. [US Congress, 7/24/2003 pdf file] However, this watch list, named TIPOFF, checks their names only if they use international flights. There is another watch list barring suspected terrorists from flying domestically. On 9/11, it contains only 12 names, including Khalid Shaikh Mohammed and other al-Qaeda figures, and some names are added as late as August 28, 2001. But none of these four men are added to this domestic list before 9/11.(see April 24, 2000). [9/11 Commission, 1/26/2004]

Entity Tags: Khalid Shaikh Mohammed, Margaret Gillespie, Khallad bin Attash, TIPOFF, Richard A. Clarke, Khalid Almihdhar, Nawaf Alhazmi, US Department of State, US Customs Service, Financial Crimes Enforcement Network, US Immigration and Naturalization Service, Ahmad Hikmat Shakir, Central Intelligence Agency, Federal Bureau of Investigation, Federal Aviation Administration, Counterterrorism and Security Group

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

All the 9/11 hijackers book their flights for September 11, 2001, using their apparent real names. The total cost of the tickets is in excess of $30,000:
bullet August 25: Khalid Almihdhar, who was watchlisted two days previously (see August 23, 2001), and Majed Moqed book tickets for American Airlines flight 77 using the AA.com website. They are collected from the American Airlines ticket counter at Baltimore Washington International Airport on September 5. The tickets were not mailed, because the shipping address did not match the credit card address. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006, pp. 72, 74 pdf file]
bullet August 26: Wail Alshehri buys a ticket for American Airlines flight 11 over the phone with his debit card. His brother Waleed buys a ticket for the same flight at the AA.com website using his debit card. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006, pp. 72 pdf file]
bullet August 27: Nawaf Alhazmi, who was watchlisted four days before (see August 23, 2001), buys tickets for himself and his brother Salem for American Airlines flight 77 through Travelocity from a Kinkos computer in Laurel, Maryland, using his debit card (see August 25-27, 2001). [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006, pp. 72 pdf file]
bullet August 27: Saeed Alghamdi uses his debit card to purchase tickets for United Airlines flight 93 for himself and Ahmed Alnami from the UA.com website. The tickets are not paid for until September 5, 2001, due to a problem with the debit card. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006, pp. 72 pdf file]
bullet August 27: Fayez Ahmed Banihammad uses his visa card to purchase tickets for himself and Mohamed Alshehri for United Airlines flight 175 over the telephone. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006, pp. 72-73 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file]
bullet August 28: Mohamed Atta uses his debit card to buy tickets for American Airlines flight 11 for himself and Abdulaziz Alomari from the AA.com website. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file]
bullet August 28: Waleed Alshehri purchases a ticket for Satam Al Suqami for American Airlines flight 11 in person from the company’s counter at Fort Lauderdale Airport. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006, pp. 73 pdf file]
bullet August 28: Marwan Alshehhi purchases a ticket for United Airlines flight 175 from the company’s counter at Miami International Airport. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006, pp. 73 pdf file]
bullet August 29: Hamza Alghamdi books tickets for himself and Ahmed Alghamdi for United Airlines flight 175 from the UA.com website. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file]
bullet August 29: Ahmed Alhaznawi creates a new e-mail account and Travelocity.com account and uses them to book a ticket for himself on United Airlines flight 93. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006, pp. 74 pdf file]
bullet August 30: Ziad Jarrah purchases a ticket for himself for United Airlines flight 93 from the UA website. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file]
bullet August 31: Hani Hanjour purchases a ticket for American Airlines flight 77 from ATS Advanced Travel Services in Totowa, New Jersey, paying in cash. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file]
At least five tickets are one way only. [Los Angeles Times, 9/18/2001] There are numerous connections between the hijackers booked on the four flights by this point:
bullet Hijackers on different 9/11 flights arrived in the US on the same plane. For example, Salem Alhazmi (Flight 77) arrived with Abdulaziz Alomari (Flight 11), and Fayez Ahmed Banihammad (Flight 175) arrived with Saeed Alghamdi (Flight 93) (see April 23-June 29, 2001);
bullet Two of the pilots, Mohamed Atta and Marwan Alshehhi, train and live together, and have a joint bank account (see (Mid-July 2000 - Early January 2001), July 6-December 19, 2000, and June 28-July 7, 2000);
bullet Hijackers from different planes open bank accounts together (see May 1-July 18, 2001 and June 27-August 23, 2001); and
bullet The hijackers obtain identity documents together (see April 12-September 7, 2001 and August 1-2, 2001).
Six hijackers also provide the same phone number and three use the same address. [Miami Herald, 9/22/2001]

Entity Tags: Ahmed Alnami, Fayez Ahmed Banihammad, Hamza Alghamdi, Khalid Almihdhar, Ahmed Alhaznawi, Hani Hanjour, Marwan Alshehhi, Majed Moqed, Ahmed Alghamdi, Wail Alshehri, Mohamed Atta, Ziad Jarrah, Waleed Alshehri, Abdulaziz Alomari, Satam Al Suqami, Nawaf Alhazmi, Salem Alhazmi, Mohand Alshehri, Saeed Alghamdi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The FBI conducts a training exercise based on the scenario of an aircraft hijacking at Washington Dulles International Airport, the airport from which American Airlines Flight 77—the third plane to be hijacked—will take off on 9/11 (see (8:20 a.m.) September 11, 2001). The FBI exercise is based around a “traditional” hijacking that involves hostages being taken by the hijackers, according to Dana Pitts, an airport operations manager for the Metropolitan Washington Airports Authority. Members of the Dulles Airport staff provide some “operational support” during the exercise. Further details, including the date when the exercise is held, are unstated. [9/11 Commission, 10/16/2003 pdf file] The FBI is the agency that has jurisdiction if a hijacking or hostage-taking incident occurs on an aircraft that is still on the ground. [Metropolitan Washington Airports Authority, 5/6/2000 pdf file; NPR, 9/20/2001]

Entity Tags: Washington Dulles International Airport, Dana Pitts, Federal Bureau of Investigation

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A group of five Middle Eastern men, which includes two men who will later be identified as alleged 9/11 hijackers Nawaf Alhazmi and Marwan Alshehhi, get into a confrontation with Eric Gill, an employee at Washington’s Dulles International Airport, from where Flight 77 will take off on September 11, after they try to get to a secure area of the airport. Gill, who works for Argenbright Security, which handles the passenger security checkpoints at Dulles Airport, notices the men while supervising the west checkpoint on the upper level of the airport’s main terminal. He initially sees just two of them as they try to go through a side door next to the checkpoint that only a few people are permitted to use. People can use this door to bypass the checkpoint, but they need to swipe a card and enter a code on a keypad to pass through it. Going through the door enables a person to reach the airport’s secure, employee-only areas, including the area where planes are parked.
Men Try to Go through a Door Used by Security Personnel - One of the men trying to go through the door is wearing a green ID badge with a red “A” on it, of the kind typically worn by the airport’s baggage, ramp, and services personnel. However, use of the door is restricted to police, security personnel, and government officials. Gill then notices the other three Middle Eastern men following the first two. Two of these men are also wearing green ID badges with red As on them. Gill will describe one of the five men as Arabic or Palestinian and the other four as Middle Eastern. He will say the men appear to be aged between 30 and 35, and between 5 feet 7 and 5 feet 9 in height. The three men with ID badges are wearing dull grey striped shirts and blue pants, like the uniform worn by United Airlines ramp workers. None of the men are carrying anything and Gill does not recognize any of them.
Men Appear to Be Examining Security Procedures - As the men are approaching the side door, they stop and look around for a few moments, as if they are examining security procedures at the checkpoint. Gill finds this unusual. “Normally, people who had legitimate business would just keep walking because they knew where they were going and what they were doing,” he will comment. One of the men swipes his ID card and enters a code into a keypad in order to open the side door and allow the group to go through it. But Gill is suspicious and goes up to the men. After asking if he can help, he refuses to let them proceed through the door. The men who have ID cards show them to him. But he then notices that the other two men are not wearing uniforms and have no airport identification, and so he tells these men they cannot enter the secure area unless they have their own IDs with them.
Men Don't Say Who They Are - Gill asks the men who they are and why they are trying to go through the side door, but they give no answer. He tells the two men without IDs that they have to come back through the door, but they say they have IDs and are going to continue on their way. Around this time, Gill is joined by his colleague Nicholas DeSilva, who subsequently witnesses the rest of the incident. Gill then notices that the uniforms worn by three of the men are very dirty, which strikes him as odd, since United Airlines managers would not usually tolerate this. He refuses to let the men in uniforms escort the other two men through the side door and says the men without IDs will have to go through the main security checkpoint.
Men Become Abusive - At this point, the men get angry and become abusive. One of them tells Gill to “f_ck off” and says they are important people he doesn’t know. Next, however, instead of the men without IDs simply passing through the security checkpoint as requested, all of the men retreat, which surprises Gill. They then head off and go down the stairs that lead to the lower level of the main terminal. Gill will never see them again. However, Ed Nelson, his supervisor, will note that if they’d wanted to access a plane at the airport, perhaps to plant weapons on it, they could have returned after 10:00 p.m., when Gill’s shift ended, and used their ID cards to activate the electronic lock and pass through the side door next to the west checkpoint.
Incident Will Be Reported the Next Day - The exact time when Gill’s confrontation with the five men occurs is unclear. Gill will tell the FBI that it occurs “[d]uring the approximate time period of 8:10 p.m. to 8:45 p.m.” But he will tell the 9/11 Commission that it occurs at around 8:00 p.m. And he will tell investigative journalists Joseph Trento and Susan Trento that it occurs at 8:15 p.m. The incident is not unusual enough to necessitate a report and so Gill will take no further action this evening. But he will report it after he comes into work at 1:00 p.m. the following day and hears about the hijacking of Flight 77.
Two of the Men Will Be Identified as Hijackers - Gill will subsequently identify two of the men he confronted as 9/11 hijackers. A week or two after 9/11, his wife will show him a story in the National Enquirer magazine that includes photos of the alleged hijackers and he will recognize two of the hijackers as having been among the group he encountered. And, at some point after this, he will be shown the photos of the alleged hijackers that are published on the FBI website by Steve Wragg, the district manager in charge of Dulles Airport for Argenbright Security. From looking at these, he will identify two of the men he confronted as Flight 77 hijacker Alhazmi and Flight 175 hijacker Alshehhi. He will say these two hijackers were among the men wearing uniforms and ID badges. He will also recognize Alshehhi as the first man to have shown him his ID and Alhazmi as the man who verbally abused him. [Federal Bureau of Investigation, 9/14/2002; 9/11 Commission, 1/19/2004 pdf file; Trento and Trento, 2006, pp. 1-6, 43-44; Priska Neely, 10/21/2010] However, in 2004, when the 9/11 Commission shows Gill photos of numerous individuals, including Alshehhi, Alhazmi, and other 9/11 hijackers, he will say he does not recognize any of these individuals as having been among the men he confronted at Dulles Airport. [9/11 Commission, 2/10/2004 pdf file] The FBI will not take Gill’s account seriously because it has difficulty understanding how and why one of the Flight 175 hijackers would have been at Dulles Airport on the evening before he took an early morning flight from Boston, according to a source with the bureau. [Trento and Trento, 2006, pp. 44] Khalid Almihdhar and “possibly” Salem Alhazmi—two of the alleged hijackers of Flight 77—are recorded on video at Dulles Airport at an unspecified time this evening (see September 10, 2001). [9/11 Commission, 9/29/2003 pdf file; Federal Bureau of Investigation, 11/14/2003 pdf file]

Entity Tags: Nawaf Alhazmi, Eric Gill, Ed Nelson, Marwan Alshehhi, Nicholas DeSilva

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Abdulaziz Alomari, right, and Mohamed Atta, left (in dark shirt), passing through security in the Portland, Maine, airport. Note the different times on the two time stamps, one in the middle, one at the bottom.Abdulaziz Alomari, right, and Mohamed Atta, left (in dark shirt), passing through security in the Portland, Maine, airport. Note the different times on the two time stamps, one in the middle, one at the bottom. [Source: FBI]Minutes after arriving at the Portland airport, hijackers Mohamed Atta and Abdulaziz Alomari pass through the airport’s single security checkpoint, on the way to boarding their 6 a.m. flight to Boston. The checkpoint has a surveillance camera pointing at it, which captures them as they go through. [Time, 9/24/2001; 9/11 Commission, 8/26/2004, pp. 2-3] Some reports say the pair passes through at 5:53 a.m. [Associated Press, 9/14/2001; New York Times, 9/14/2001; Washington Post, 9/14/2001] Other reports put it earlier, at 5:45 a.m. [Portland Press Herald, 10/5/2001; Federal Bureau of Investigation, 10/5/2001; 9/11 Commission, 8/26/2004, pp. 3] Strangely, when stills from the surveillance camera are later publicly released, they show two time stamps, one of 5:45 and another of 5:53. [Guardian, 9/21/2001; Federal Bureau of Investigation, 10/4/2001] When they’d checked in just minutes earlier, Atta and Alomari were observed wearing ties and jackets (see 5:43 a.m. September 11, 2001). But in the security video footage, they have just open-necked shirts, with no jackets or ties. [Philadelphia Daily News, 2/24/2005; Portland Press Herald, 3/6/2005; CNN, 3/3/2006]

Entity Tags: Portland International Jetport, Mohamed Atta, Abdulaziz Alomari

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An image from a Dulles Airport surveillance video.An image from a Dulles Airport surveillance video. [Source: FBI]Security cameras at Washington’s Dulles International Airport capture the alleged hijackers of Flight 77 checking in at the airport and passing through a security screening checkpoint. [Federal Bureau of Investigation, 9/19/2001; 9/11 Commission, 4/6/2004 pdf file] A surveillance camera located above the British Airways ticket counter points toward the American Airlines ticket counter, and therefore records alleged hijackers Nawaf Alhazmi and Salem Alhazmi when they check in at the airport (see 7:29 a.m. September 11, 2001). [Federal Bureau of Investigation, 9/25/2001] Another surveillance camera located by the British Airways ticket counter also points toward the American Airlines ticket counter, and records alleged hijackers Khalid Almihdhar and Majed Moqed when they check in (see 7:15 a.m. September 11, 2001). [Federal Bureau of Investigation, 9/19/2001; Federal Bureau of Investigation, 9/19/2001] All five of the alleged hijackers of Flight 77 are recorded on video as they go through a security checkpoint at the airport (see 7:18 a.m. September 11, 2001, (Shortly Before 7:35 a.m.) September 11, 2001, and 7:36 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 3; 9/11 Commission, 8/26/2004, pp. 27] Dulles Airport is the only one of the three airports used by the hijackers this morning that has videotaping equipment in use at its security checkpoints. Consequently, William Johnstone, a member of the 9/11 Commission staff, will later note, “the most specific information that exists about the processing of the 9/11 hijackers is information about American Airlines Flight 77,” which will take off from Dulles Airport this morning (see (8:20 a.m.) September 11, 2001). [9/11 Commission, 1/27/2004] In 2004, news organizations will receive a copy of a surveillance video apparently showing the alleged hijackers passing through a security checkpoint at Dulles Airport before boarding Flight 77. The Associated Press will describe the video as “grainy” and report that details are “difficult to distinguish.” It will note that “[n]o knives or other sharp objects are visible” on the video. [Associated Press, 7/22/2004]

Entity Tags: Nawaf Alhazmi, R. William Johnstone, Khalid Almihdhar, Salem Alhazmi, Majed Moqed

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Khalid Almihdhar and Majed Moqed passing through a security checkpoint at Dulles Airport.Khalid Almihdhar and Majed Moqed passing through a security checkpoint at Dulles Airport. [Source: FBI]Khalid Almihdhar and Majed Moqed, two of the men who will allegedly hijack Flight 77, go through a security screening checkpoint at Washington’s Dulles International Airport. They are screened at the west checkpoint in the airport’s main terminal. Screening passengers is the responsibility of United Airlines, but it contracts the work to Argenbright Security.
Hijackers Set Off the Metal Detector Alarms - After entering the checkpoint, Almihdhar and Moqed place their carry-on bags on the X-ray machine belt and then pass through the first walk-through metal detector. Both men set off the alarm. They are therefore directed to go through a second metal detector. Almihdhar passes through this without any problems but Moqed again sets off the alarm. This leads to him being screened by a security officer with a handheld metal detector wand. No problems are found and so he is allowed to proceed on his way. None of the men’s carry-on bags are inspected by checkpoint personnel. As Moqed is leaving the checkpoint area, he appears to intentionally look down at the floor as he passes a security camera, thereby preventing the camera from capturing a close-up of his face. The other three Flight 77 hijackers will go through the west checkpoint 17 or 18 minutes later (see (Shortly Before 7:35 a.m.) September 11, 2001 and 7:36 a.m. September 11, 2001). [Federal Bureau of Investigation, 9/19/2001; 9/11 Commission, 7/24/2004, pp. 3; 9/11 Commission, 8/26/2004, pp. 27]
Screeners Will Recall No Suspicious Activity - Immediately after today’s terrorist attacks, the FAA’s Washington Civil Aviation Security Field Office will investigate the security screening at Dulles Airport. It will interview 43 of the 44 screeners who were on duty today, and these employees will all report having encountered no suspicious activity and nothing out of the ordinary this morning. [9/11 Commission, 7/24/2004, pp. 3; 9/11 Commission, 8/26/2004, pp. 93] However, lawyer Ron Motley, whose firm will represent some families of victims of today’s attacks, will later criticize the screeners at Dulles Airport, commenting, “Even after setting off these alarms, the airlines and security screeners failed to examine the hijackers’ baggage, as required by federal regulations and industry-mandated standards, or discover the weapons [the hijackers] would use in their attack.” [Associated Press, 7/22/2004]

Entity Tags: Majed Moqed, Ron Motley, Khalid Almihdhar, Argenbright Security

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Vaughn Allex.Vaughn Allex. [Source: USA Today]Brothers Nawaf Alhazmi and Salem Alhazmi, two of the men who will allegedly hijack Flight 77, check in at the American Airlines ticket counter at Washington’s Dulles International Airport. [9/11 Commission, 7/24/2004, pp. 3, 452; 9/11 Commission, 8/26/2004, pp. 27] They are running late. They “come running in the front door, looking around, and didn’t know which way to go,” Vaughn Allex, an employee at the ticket counter, will later describe. [CNN, 9/8/2012; ABC 7, 9/10/2016] They are captured on security video pulling large, dark, roller-type suitcases as they approach the counter. [Federal Bureau of Investigation, 9/19/2001] They are allowed to check in despite having missed the official deadline for doing so by a few minutes. [CNN, 9/8/2012; ABC 7, 9/10/2016]
Trainee Checks in the Hijackers - Nawaf and Salem Alhazmi are checked in by Inga Hill, a trainee who is overseen by Allex. [Federal Bureau of Investigation, 9/19/2001; Federal Bureau of Investigation, 9/25/2001] Today is only her second day working at Dulles Airport. [Federal Bureau of Investigation, 9/12/2001] Allex looks on while she confirms the brothers’ tickets. [Federal Bureau of Investigation, 9/25/2001] The Alhazmis check in two dark-colored bags, one of them a hard plastic suitcase, the other a soft bag, Hill will recall. One of the brothers has a carry-on bag, she will say. [Federal Bureau of Investigation, 9/12/2001] Allex will recall the brothers having only one bag, which he considers to be “totally inappropriate for a trip to Los Angeles.” The bag is “almost like a satchel” with straps across the top but which doesn’t seal, he will say. [CNN, 9/8/2012]
Hijackers Have Difficulty Answering Questions - Nawaf and Salem Alhazmi show passports for their photo identification but are unable to recall the country from which these were issued. They also have trouble answering the security questions that all passengers must answer. Allex therefore has to get involved and take over the task of questioning them, Hill will recall. [Federal Bureau of Investigation, 9/12/2001] However, Allex will say he takes on the task of checking them in from the outset because they are running late. [CNN, 9/8/2012] Nawaf Alhazmi is the only one of the brothers who speaks during the check-in, but his English is poor. Salem Alhazmi, meanwhile, acts “very anxious or excited,” according to Allex. [Federal Bureau of Investigation, 9/12/2001; Federal Bureau of Investigation, 9/25/2001] “He was grinning, he was smiling, and he was dancing back and forth,” Allex will say. [CNN, 9/8/2012]
Hijackers Are Selected for Extra Scrutiny - Allex selects the two brothers for extra security scrutiny. He does this because he finds them suspicious, and one of them—probably Salem Alhazmi, according to the 9/11 Commission—has no photo identification and cannot understand English. However, the only consequence of the extra scrutiny will be that their bags are held off Flight 77 until it is confirmed that they have boarded it.
Employee Is Suspicious and Follows the Hijackers - After being checked in, Nawaf and Salem Alhazmi proceed to a security screening checkpoint (see 7:36 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 3; 9/11 Commission, 8/26/2004, pp. 27-28; USA Today, 9/12/2016] They no longer have their suitcases with them when they leave the ticket counter. [Federal Bureau of Investigation, 9/19/2001] Allex is still uncomfortable with the two men and follows them for a few steps. He stops himself, though, as he is concerned that his suspicion may be racially motivated. [CNN, 9/8/2012] The name of Nawaf Alhazmi was recently added to a terrorism watch list (see August 23, 2001). [Associated Press, 7/22/2004; 9/11 Commission, 7/24/2004, pp. 270] An employee at Dulles Airport will recall encountering him and four other Middle Eastern men as they tried to get to a secure area of the airport the previous evening (see (Between 8:00 p.m. and 8:45 p.m.) September 10, 2001). [9/11 Commission, 1/19/2004 pdf file; Trento and Trento, 2006, pp. 2-6, 43-44]

Entity Tags: Inga Hill, Salem Alhazmi, Vaughn Allex, Nawaf Alhazmi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Hani Hanjour, one of the men who will allegedly hijack Flight 77, checks in at the American Airlines ticket counter at Washington’s Dulles International Airport. He is flagged by CAPPS (the Computer Assisted Passenger Prescreening System). [9/11 Commission, 7/24/2004, pp. 3] CAPPS is an automated system created to identify passengers who should be subjected to special security measures. Passengers selected by it have their baggage screened for explosives or held off the plane until they have boarded. [9/11 Commission, 7/24/2004, pp. 1, 84; Trento and Trento, 2006, pp. 12] The exact time when Hanjour checks in at the ticket counter is unclear. American Airlines will be unable to find information about his check-in time when the 9/11 Commission requests it. However, the 9/11 Commission will conclude, the check-in “had to have taken place between 7:25 a.m., when he may have parked the rental car in the airport parking lot, and 7:35 a.m., when he appears on the checkpoint videotape” (see 7:35 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 93]

Entity Tags: Hani Hanjour, Computer Assisted Passenger Prescreening System

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Hani Hanjour passing through a security checkpoint at Dulles Airport.Hani Hanjour passing through a security checkpoint at Dulles Airport. [Source: FBI]Hani Hanjour, one of the men who will allegedly hijack Flight 77, passes through a security screening checkpoint at Washington’s Dulles International Airport without incident. He is screened at the west checkpoint in the airport’s main terminal. [9/11 Commission, 7/24/2004, pp. 3; 9/11 Commission, 8/26/2004, pp. 27] He has two carry-on bags with him: a small black suitcase and a black bag with a shoulder strap. [Federal Bureau of Investigation, 9/19/2001] After entering the checkpoint, he places them on the X-ray belt and walks through the metal detector. He sets off no alarms and so, after picking up his bags, proceeds on his way. [9/11 Commission, 7/24/2004, pp. 3; 9/11 Commission, 8/26/2004, pp. 27] His carry-on bags are not physically inspected at the checkpoint. [Federal Bureau of Investigation, 9/19/2001] Two of the other Flight 77 hijackers passed through the west checkpoint 17 minutes ago (see 7:18 a.m. September 11, 2001) and two more will go through it a minute later (see 7:36 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 3; 9/11 Commission, 8/26/2004, pp. 27] The FAA’s Washington Civil Aviation Security Field Office will investigate the security screening at Dulles Airport today, and the screeners who were on duty will report having encountered no suspicious activity and nothing out of the ordinary this morning. [9/11 Commission, 7/24/2004, pp. 3; 9/11 Commission, 8/26/2004, pp. 93]

Entity Tags: Hani Hanjour

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Salem (white shirt) and Nawaf Alhazmi (dark shirt) passing through security at Dulles Airport.Salem (white shirt) and Nawaf Alhazmi (dark shirt) passing through security at Dulles Airport. [Source: FBI]Brothers Nawaf Alhazmi and Salem Alhazmi, two of the men who will allegedly hijack Flight 77, go through a security screening checkpoint at Washington’s Dulles International Airport. They are screened at the west checkpoint in the airport’s main terminal. Both men have one carry-on bag. After entering the checkpoint, Salem Alhazmi walks through a metal detector without setting off the alarm and so is allowed to continue on his way. However, Nawaf Alhazmi sets off the alarm when he passes through it and so he has to walk through a second metal detector. He again sets off the alarm. He is therefore hand-wanded by a member of staff and has his carry-on bag swiped by an explosive trace detector. These checks apparently find no problems and so he is allowed to proceed on his way. Salem Alhazmi’s bag is not physically inspected while the two men are at the checkpoint, nor are the contents of Nawaf Alhazmi’s bag. Security camera footage will later reveal that Nawaf Alhazmi has an unidentified item clipped to the rim of the back pocket of his pants. One of the other Flight 77 hijackers passed through the west checkpoint a minute ago (see 7:35 a.m. September 11, 2001) and two more passed through it 17 minutes before that (see 7:18 a.m. September 11, 2001). The FAA’s Washington Civil Aviation Security Field Office will investigate the security screening at Dulles Airport today and the screeners who were on duty will recall having encountered no suspicious activity and nothing out of the ordinary this morning. [Federal Bureau of Investigation, 9/19/2001; 9/11 Commission, 7/24/2004, pp. 3; 9/11 Commission, 8/26/2004, pp. 27-28]

Entity Tags: Nawaf Alhazmi, Salem Alhazmi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

American Airlines Flight 11 pushes back from the gate at Boston’s Logan Airport. [9/11 Commission, 7/24/2004, pp. 2] There are discrepancies over which gate it leaves from. Most early reports state that it pushes out from Gate 26 in Terminal B of the airport. [Boston Globe, 9/12/2001; Chicago Sun-Times, 9/13/2001; Daily Telegraph, 9/16/2001; Washington Post, 9/16/2001; Bernstein, 2002, pp. 179; Der Spiegel, 2002, pp. 36] However, one unnamed Logan Airport employee will say it leaves from Gate 32, also in Terminal B. [Boston Globe, 9/11/2001] The transcript of radio communications with the flight confirms it left from Gate 32, and the 9/11 Commission also later states this. [New York Times, 10/16/2001; 9/11 Commission, 7/24/2004, pp. 451] The reason for the discrepancy in these reports is unclear. Flight 11, a Boeing 767 with a capacity of 158 passengers, is about half full on this day, with 81 passengers on board (including the five hijackers), along with the two pilots and nine flight attendants. [9/11 Commission, 8/26/2004, pp. 6] It will take off at 7:59 (see (7:59 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 4]

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A map of the paths all hijacked planes and relevant fighters take on the morning of 9/11.A map of the paths all hijacked planes and relevant fighters take on the morning of 9/11. [Source: Yvonne Vermillion/ MagicGraphix.com] (click image to enlarge)Flight 11 takes off from Boston’s Logan Airport, 14 minutes after its scheduled 7:45 departure time. [Washington Post, 9/12/2001; CNN, 9/17/2001; Los Angeles Times, 9/20/2001; Guardian, 10/17/2001; ABC News, 7/18/2002; Associated Press, 8/21/2002; Newsday, 9/10/2002; 9/11 Commission, 6/17/2004]

Entity Tags: Logan International Airport

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Daniel Lewin.Daniel Lewin. [Source: Akamai]Daniel Lewin, a 31-year-old Internet entrepreneur who is a passenger on Flight 11, has his throat slashed by hijacker Satam Al Suqami while the plane is being hijacked, thereby becoming the first person to be killed in the 9/11 attacks. [Ha'aretz, 11/11/2011; Raskin, 2013, pp. 202-203; CNN, 9/11/2013] Lewin was traveling to California to sign a deal he hoped would save his company, which is struggling as a result of the dot-com collapse. [Federal Bureau of Investigation, 9/18/2001; Zuckoff, 2019, pp. 39] He is in seat 9B in the business class section of the plane, behind hijackers Mohamed Atta and Abdulaziz Alomari, and directly in front of Al Suqami. [9/11 Commission, 8/26/2004, pp. 8; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006]
Assault Will Be Described by Flight Attendants - Details of the events that lead to Lewin’s death will be revealed in phone calls made by two of the flight attendants on Flight 11 to people on the ground. Betty Ong will speak to employees at the American Airlines Southeastern Reservations Office in Cary, North Carolina, and at 8:19 a.m., presumably referring to Lewin, tell them, “Somebody’s stabbed in business class” (see 8:19 a.m. September 11, 2001). [American Airlines, 9/11/2001; 9/11 Commission, 8/26/2004, pp. 8] She will subsequently report that Lewin might be dead, saying she has been “informed by other flight attendants that a passenger by the name of Daniel Lewin may have been fatally wounded.” She will say the passenger who was killed was “possibly” in seat 9B (see 8:33 a.m. September 11, 2001). [Federal Bureau of Investigation, 9/12/2001; 9/11 Commission, 8/26/2004, pp. 12] Meanwhile, Amy Sweeney will talk to personnel at the American Airlines flight services office at Logan International Airport in Boston in a series of calls beginning at 8:25 a.m. and, presumably referring to the attack on Lewin, report that “a passenger in row 9… had their throat cut by a passenger in seat 10B,” which is Al Suqami’s seat (see 8:25 a.m. September 11, 2001, 8:29 a.m. September 11, 2001, and (8:32 a.m.-8:44 a.m.) September 11, 2001). [Federal Bureau of Investigation, 9/11/2001; 9/11 Commission, 7/24/2004, pp. 6; 9/11 Commission, 8/26/2004, pp. 10-11] She will say the injured passenger “is bleeding severely” and “is not going to make it.” [Federal Bureau of Investigation, 9/11/2001]
Claim Will Be Made that Lewin Was Shot - Some evidence will indicate that Lewin was shot, rather than having his throat slashed, by Al Suqami (see 8:44 a.m. September 11, 2001, 9:20 a.m. September 11, 2001, and 5:13 p.m. September 11, 2001). [Federal Aviation Administration, 9/2001; United Press International, 3/6/2002; General Accounting Office, 8/30/2002] However, FAA and FBI officials will later say a report of a gun on Flight 11 was a mistake, and the 9/11 Commission will conclude that a shooting on Flight 11 was unlikely to have occurred. [Washington Post, 3/2/2002; 9/11 Commission, 2003; 9/11 Commission, 7/24/2004, pp. 452-453]
Lewin Would Have Tried to Stop the Hijackers - Lewin is presumably attacked by Al Suqami at around 8:14 a.m. or shortly after, since this is when the hijacking of Flight 11 begins, according to the 9/11 Commission Report (see 8:14 a.m. September 11, 2001). It is unclear whether he has his throat slashed while attempting to stop the terrorists. The 9/11 Commission Report will tentatively suggest that he “may have made an attempt to stop the hijackers in front of him, not realizing that another was sitting behind him.” [9/11 Commission, 7/24/2004, pp. 4-5] However, numerous friends and family members of Lewin who are interviewed by author Molly Knight Raskin for a book about the entrepreneur will say they are sure he died while trying to stop the hijackers. They will state that “there was no way Lewin could have sat idly by and watched terrorists hurt flight attendants and attempt to hijack the plane.” “I know he’d have fought like a lion,” Brad Rephen, who knew Lewin as a teenager, will say.
Lewin Is 'Pure Strength' - Their belief that Lewin would have tried to stop the hijackers is due in part to his physical strength. [Ha'aretz, 11/11/2011; Raskin, 2013, pp. 218-219] He is “muscular and agile,” and “pure strength from head to toe,” according to Raskin. As a teenager, he regularly attended a gym and trained so hard “that his physical strength multiplied,” friends of his will say. By the age of 16, he was able to bench-press more than 300 pounds. [Raskin, 2013, pp. 30-31; Psychology Today, 9/2013] He won the title of “Mr. Teenage Israel” in a coveted bodybuilding competition. [Tablet, 9/11/2013] Rephen will find it difficult to believe a hijacker could have taken him down with just a knife. “I’m pretty sure that if [the hijackers] had knives, [Lewin] would have taken them,” he will say. [Ha'aretz, 11/11/2011]
Lewin Had Training in Counterterrorism - The ability of Lewin to take on the hijackers and his willingness to do so are presumably greater due to his military experience. He moved with his family from Denver, Colorado, to Israel when he was 14 and, when he was 18, joined the Israel Defense Forces (IDF). He spent almost four years in the IDF, eventually rising to the rank of captain, and served in the Sayeret Matkal—the IDF’s most elite counterterrorism unit. [Chicago Tribune, 9/17/2001; Ha'aretz, 11/11/2011; Raskin, 2013, pp. 4] The Sayeret Matkal is “perhaps the most effective counterterrorism force in the world,” according to Vanity Fair, and, according to Raskin, its members have “almost unmatched counterterrorism skills.” [Vanity Fair, 12/2001; Raskin, 2013, pp. 38]
Lewin Committed Himself to Defeating Terrorism - Furthermore, Lewin knows conversational Arabic and, Raskin will note, this would have enabled him to pick up on any verbal cues of the planned hijacking, if the terrorists had given any. [Psychology Today, 9/2013] Ironically, while he was in the IDF, Lewin became committed to eliminating terrorism. “Danny had a very clear view that the way to address terrorism was not to sit idly by and let innocent people be killed, but to actively go out and cut the head off the stick,” one of his brothers will say. [Raskin, 2013, pp. 37-38]
Lewin Is a Highly Successful Businessman - Lewin is a particularly talented and successful person. After returning to the US from Israel in 1996, while he was a graduate student at the Massachusetts Institute of Technology (MIT) he co-invented a way for the Internet to handle Web congestion, thereby making it run faster. [Psychology Today, 9/2013; Zuckoff, 2019, pp. 38; Forbes, 3/25/2019] This led him to co-found the high-tech firm Akamai in 1998. The company, of which he is chief technology officer, now has around 1,500 employees. [Ha'aretz, 9/13/2001; Ha'aretz, 9/5/2008; Raskin, 2013, pp. 200] It has had great success. By the age of 30, Lewin’s net worth was $285.9 million and Lewin was, for a time, a paper billionaire. [Raskin, 2013, pp. 195; Psychology Today, 9/2013; CNN, 9/11/2013] In April 2001, Forbes magazine placed him at number 72 in its annual list of “100 Highest Rollers,” made up of the highest earners working in information technology. Three months later, Enterprise Systems magazine included him in the top 10 of its list of leaders in technology. [Forbes, 4/2/2001; Enterprise Systems, 7/2001; Raskin, 2013, pp. 195] Akamai was even employed recently by the White House to provide cybersecurity for its Internet infrastructure (see July 2001). [Clarke and Knake, 2010, pp. 112; Forbes, 3/25/2019]

Entity Tags: Betty Ong, Brad Rephen, Israel Defense Forces, Satam Al Suqami, Madeline (“Amy”) Sweeney, Daniel Lewin, Sayeret Matkal

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Sara Low.Sara Low. [Source: Family photo / Associated Press]According to a computer presentation put forward as evidence in the 2006 trial of Zacarias Moussaoui, an unknown person—or persons—makes four calls from Flight 11. These are at 08:16:50, 08:20:11, 08:25:31, and 08:28:33. The calls do not appear to have gone through properly: they are each described as “On button pressed, no call made.” Though the trial exhibit identifies the caller(s) only as “Unknown Caller,” other evidence suggests that at least one of the calls is made by—or on behalf of—Sara Low, who is one of the plane’s flight attendants. Her father, Mike Low, later says he learned from FBI records that his daughter had given her childhood home phone number in Arkansas to another of the flight attendants, Amy Sweeney, for her to report the hijacking. Low speculates that the reason his daughter gave this particular number was that she had just moved home, and so, in the stress of the hijacking, her childhood phone number was the only one she could remember. The Moussaoui trial presentation lists Sweeney as making five calls from the plane. However, it says these are all to the American Airlines office at Boston’s Logan Airport. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006; New York Times, 9/4/2007] Sara Low lets Sweeney use her father’s calling card in order to make these five calls from an Airfone (see 8:22 a.m.-8:24 a.m. September 11, 2001). [New York Observer, 6/20/2004]

Entity Tags: Sara Low, Madeline (“Amy”) Sweeney

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Vanessa Minter.Vanessa Minter. [Source: Capitol Broadcasting Company]Betty Ong, a flight attendant on Flight 11, calls the American Airlines Southeastern Reservations Office in Cary, North Carolina, to report the emergency on her plane. Ong makes the call using an Airfone. [9/11 Commission, 7/24/2004, pp. 5; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] Flight attendants know the reservations 800 number that she calls because they often call it to help passengers with reservations questions. Calls made to the number are routed to the first available phone station at one of several facilities, including the office in Cary. [Federal Bureau of Investigation, 9/11/2001, pp. 72-74; 9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 8]
Ong Tells Agent, 'We're Being Hijacked' - The call is answered by Vanessa Minter, a reservation agent. The first thing Ong says is, “I think we’re being hijacked.” [Federal Bureau of Investigation, 9/12/2001, pp. 38-41; 9/11 Commission, 7/24/2004, pp. 453] Minter will later reflect: “There was something in her voice that said: ‘Okay, this isn’t funny. This isn’t a joke. This is real.’” [WRAL, 9/9/2011]
Resolution Agent Joins Call - Minter asks Ong to hold for a moment. She then phones the American Airlines international resolution desk, which is on the other side of the building. Winston Sadler, the resolution agent, answers, and Minter tells him she has a woman on the phone who is calling from an American Airlines flight that is being hijacked. Minter says she cannot find the “emergency button” on her phone, and Sadler notices that she seems panicked. He offers to take over the call, and so Minter transfers it to him. The phone system allows Sadler to be connected to Minter’s line while Minter remains on it.
Alarm Sent Out to Notify Supervisor - Realizing the seriousness of the situation, Sadler pushes the emergency button on his phone, which initiates a tape recording of Ong’s call and also sends out an alarm that notifies Nydia Gonzalez, a supervisor at the reservations office, to pick up the call. Gonzalez will join the call from Ong a short time later (see 8:21 a.m. September 11, 2001). Sadler will tell the FBI that as soon as he joins Ong’s call, he is convinced it is a genuine phone call from an airplane, because he is used to hearing the background noise that occurs in calls from airplane telephones, and he can hear such noise during Ong’s call. [Federal Bureau of Investigation, 9/12/2001, pp. 38-41; Federal Bureau of Investigation, 9/12/2001, pp. 42-44; 9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 7/24/2004, pp. 453]
Only First Four Minutes of Call Recorded - Ong’s call will last over 25 minutes, ending at around 8:44 a.m. or 8:45 a.m. (see (8:43 a.m.) September 11, 2001), and in it Ong will relay crucial information about what is happening on her plane. [9/11 Commission, 8/26/2004, pp. 8; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] However, only the first four minutes of the call are recorded. This is because the recently installed recording system at the reservations office has a default time limit. The recording system it replaced did not have such a time limit. [9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 8]

Entity Tags: Betty Ong, Nydia Gonzalez, American Airlines, Vanessa Minter, Winston Sadler

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Betty Ong.Betty Ong. [Source: The Eagle-Tribune]Betty Ong, a flight attendant on Flight 11, begins relaying information about the trouble on her plane to employees at the American Airlines Southeastern Reservations Office in Cary, North Carolina. [9/11 Commission, 7/24/2004, pp. 5] Ong has just called the reservations office to report the hijacking of Flight 11, and is on the line with two employees there: Vanessa Minter and Winston Sadler (see 8:18 a.m. September 11, 2001). [Federal Bureau of Investigation, 9/12/2001, pp. 38-41; 9/11 Commission, 7/24/2004, pp. 453]
Ong Describes Hijacking but Gives Wrong Flight Number - Ong tells Minter and Sadler: “The cockpit’s not answering, somebody’s stabbed in business class, and I think there’s Mace, that we can’t breathe.… I think we’re getting hijacked.” Sadler asks Ong what flight she is on and Ong replies, incorrectly, “Flight 12.” She says her plane just left Boston and is supposed to go to Los Angeles, and the pilots are not answering the phone in the cockpit. She says she is in the jump seat, 3R, which is at the back of the plane, behind the coach section. [American Airlines, 9/11/2001, pp. 3-6; 9/11 Commission, 8/26/2004, pp. 6, 8] However, Amy Sweeney, another flight attendant who makes a call from Flight 11, is in the next-to-last row of passenger seats in the coach section of the plane, and she will say that Ong is sitting next to her (see (8:32 a.m.-8:44 a.m.) September 11, 2001). [New York Observer, 2/15/2004; New York Observer, 6/20/2004; 9/11 Commission, 8/26/2004, pp. 11]
Ong Says Two Flight Attendants Stabbed - Sadler asks Ong her name and she replies: “My name is Betty Ong. I’m number three [flight attendant] on Flight 11.” She says the number one flight attendant and the number five flight attendant have been stabbed. [American Airlines, 9/11/2001, pp. 3-6] These two attendants are Barbara Arestegui and Karen Martin. [9/11 Commission, 8/26/2004, pp. 6] Ong says, “Nobody knows who stabbed who and we can’t even get up to business class right now, ‘cause nobody can breathe.” She also says: “We can’t get into the cockpit. The door won’t open.” [American Airlines, 9/11/2001, pp. 3-6] Sadler takes notes of the call, using his computer “scratch pad.” [Federal Bureau of Investigation, 9/12/2001, pp. 42-44] He notifies Ong of this, saying, “I’m taking it down, all the information.” He tells Ong, “We’re also, you know, of course, recording this.” [American Airlines, 9/11/2001, pp. 3-6]
Ong Receiving Details of Hijacking from Colleague - During the entire conversation, Sadler will later recall, Ong seems to be talking to someone in the background and receiving information from them. [Federal Bureau of Investigation, 9/12/2001, pp. 42-44] This person is presumably Sara Low, another of the flight attendants, who was assigned to the front of the plane and so would have witnessed the hijacking when it happened. [Associated Press, 3/5/2009; New York Daily News, 3/6/2009; Arkansas Democrat-Gazette, 9/11/2011] Ong will keep repeating herself during the call, Minter will recall, such as repeatedly mentioning the stabbings on her plane. [Federal Bureau of Investigation, 9/12/2001, pp. 38-41] Nydia Gonzalez, a supervisor at the reservations office, has been alerted to the call and will soon join it (see 8:21 a.m. September 11, 2001). [9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 7/24/2004, pp. 453]

Entity Tags: Betty Ong, American Airlines, Winston Sadler, Vanessa Minter

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Flight 77 departs Dulles International Airport near Washington, ten minutes after its 8:10 scheduled departure time. [Washington Post, 9/12/2001; CNN, 9/17/2001; Guardian, 10/17/2001; Associated Press, 8/21/2002; 9/11 Commission, 6/17/2004]

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Nydia Gonzalez.Nydia Gonzalez. [Source: 9/11 Commission]Nydia Gonzalez, a supervisor at the American Airlines Southeastern Reservations Office in Cary, North Carolina, joins a phone call between two employees at her office and Betty Ong, a flight attendant on the hijacked Flight 11. [9/11 Commission, 8/26/2004, pp. 8-9] Ong called the reservations office at 8:18 a.m. to report the hijacking (see 8:18 a.m. September 11, 2001), and has since then been talking to two employees there: Vanessa Minter and Winston Sadler. Sadler pushed the emergency button on his phone to alert personnel in the operations area of the reservations office, so that one of them could pick up the call from Ong. A colleague of Gonzalez’s initially picked up the call, but Gonzalez quickly takes over from them. [Federal Bureau of Investigation, 9/12/2001, pp. 38-41; 9/11 Commission, 7/24/2004, pp. 453; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] Gonzalez, Minter, and Sadler are in different areas of the reservations office, but all three of them are able to monitor Ong’s call. [9/11 Commission, 11/19/2003 pdf file]
Supervisor Told of Stabbings on Flight 11 - The first thing Gonzalez says when she joins the call is: “This is operations. What flight number are we talking about?” Ong earlier told Minter and Sadler, incorrectly, that she was on “Flight 12,” not Flight 11 (see 8:19 a.m. September 11, 2001). Sadler therefore tells Gonzalez, “Flight 12.” Ong quickly corrects him, saying: “We’re on Flight 11 right now. This is Flight 11.… Boston to Los Angeles.” She also repeats information she previously gave to Minter and Sadler, saying, “Our number one [flight attendant] has been stabbed and our [number] five [flight attendant] has been stabbed.” [American Airlines, 9/11/2001, pp. 3-6]
Supervisor Notifies Airline's Operations Center - Gonzalez is an operations specialist, and her responsibilities include monitoring any emergency situations with American Airlines flights and forwarding information to the American Airlines System Operations Control (SOC) center in Fort Worth, Texas. [9/11 Commission, 1/27/2004 pdf file; Spencer, 2008, pp. 17] She immediately realizes the seriousness of the situation on Flight 11 and therefore, while remaining connected to Ong’s call, phones the SOC on a separate line to notify it of the problem (see (8:21 a.m.) September 11, 2001). [9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 9] Gonzalez will later recall that she finds Ong to be “calm, professional, and in control throughout the call.” [9/11 Commission, 1/27/2004 pdf file] She will also say that during the time she is monitoring Ong’s call, she does not hear much commotion in the background. [Federal Bureau of Investigation, 9/12/2001, pp. 69-71]

Entity Tags: Betty Ong, Nydia Gonzalez, Winston Sadler, Vanessa Minter, American Airlines

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Madeline ‘Amy’ Sweeney.Madeline ‘Amy’ Sweeney. [Source: Nashua Telegraph / Getty Images]Madeline “Amy” Sweeney, a flight attendant on Flight 11, makes two unsuccessful attempts at calling the American Airlines flight services office at Logan International Airport in Boston. [9/11 Commission, 8/26/2004, pp. 9-10; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] Flight 11 took off from Logan Airport at 7:59 a.m. (see (7:59 a.m.) September 11, 2001). [New York Times, 9/13/2001] The American Airlines flight services office at the airport manages the scheduling and operation of flight attendants. Attendants go there to check in for duty and fill in their pre-flight paperwork, among other things. The office’s phone number is well known to the American Airlines flight attendants who operate out of Logan Airport. [9/11 Commission, 1/25/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 9] Sweeney first tries phoning the flight services office at 8:22 a.m., but the call fails to connect. Her second attempted call, two minutes later, also fails to connect. [9/11 Commission, 8/26/2004, pp. 9-10; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] Sweeney tries making the calls from a passenger seat in the next-to-last row of the coach section of the plane. She makes the attempted calls on an Airfone, using a calling card given to her by Sara Low, another of the plane’s flight attendants. [New York Observer, 2/15/2004; New York Observer, 6/20/2004; Arkansas Democrat-Gazette, 9/11/2011] Sweeney will finally reach the American Airlines flight services office on her third attempt to do so, at 8:25 a.m., and alert its staff to what is happening on her plane (see 8:25 a.m. September 11, 2001). [Federal Bureau of Investigation, 9/11/2001, pp. 57-58; 9/11 Commission, 8/26/2004, pp. 10]

Entity Tags: Madeline (“Amy”) Sweeney, American Airlines

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Amy Sweeney, a flight attendant on Flight 11, finally reaches the American Airlines flight services office at Logan International Airport in Boston, and tells the employee who answers the call about the trouble on her plane. Sweeney’s two previous attempts at calling the flight services office failed to connect (see 8:22 a.m.-8:24 a.m. September 11, 2001). But her third attempted call is answered by Evelyn Nunez, a passenger service agent for American Airlines. [Federal Bureau of Investigation, 9/11/2001, pp. 57-58; 9/11 Commission, 2004, pp. 4; 9/11 Commission, 8/26/2004, pp. 9-10]
Sweeney Says Two Attendants Stabbed, One Passenger Had Throat Cut - Sweeney talks fast during the call. She says she is an American Airlines flight attendant, but does not give her name. Nunez will later tell the FBI that Sweeney says that “Flight 12 at Gate 32 had two flight attendants stabbed.” [Federal Bureau of Investigation, 9/11/2001, pp. 57-58] (Although Sweeney is on Flight 11, not Flight 12, Flight 11 departed from Gate 32 at Logan Airport (see 7:40 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 7] ) Sweeney says a passenger seated in row 9 of the plane had their throat cut by a passenger in seat 10B. [Federal Bureau of Investigation, 9/11/2001, pp. 57-58] This would be a reference to passenger Daniel Lewin being attacked by hijacker Satam Al Suqami (see (8:14 a.m.) September 11, 2001). [Ha'aretz, 7/22/2004; 9/11 Commission, 7/24/2004, pp. 5] Sweeney also says there is a bomb on the plane. [Federal Bureau of Investigation, 9/11/2001, pp. 57-58]
Sweeney Given Details of Hijacking by Another Flight Attendant - Sweeney makes this call from the next-to-last row of passenger seats in the coach section of her plane, using an Airfone. [New York Observer, 2/15/2004; New York Observer, 6/20/2004] She gets her information about the trouble on Flight 11 from Sara Low, another of the flight attendants, who was assigned to the front of the plane and so would have witnessed the hijacking when it happened. [Boston Herald, 12/15/2008; Associated Press, 3/5/2009] But after 1 minute and 47 seconds, the call is cut off. [9/11 Commission, 7/24/2004, pp. 6; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006]
Flight Services Manager Overhears Call - Michael Woodward, an American Airlines flight services manager at Logan Airport, hears Nunez talking on the phone to Sweeney. Nunez is talking in a “rather loud” voice, Woodward will recall, and keeps saying to Sweeney: “What, what, what?… Who’s hurt?… What?” When Woodward asks what is wrong, Nunez says she has received an odd phone call, in which the caller said someone was hurt on Flight 12. “She indicated that someone had been hurt, stabbed,” Woodward will recall. Woodward will tell the 9/11 Commission that he mistakenly thinks the incident the caller described “was air rage, because there was a lot of that type of thing going on at the time.” He thinks that “maybe there was a disturbance in the terminal.” Woodward will subsequently head to a departure gate to see if anything is wrong there (see (8:27 a.m.) September 11, 2001). [9/11 Commission, 1/25/2004 pdf file]
Agent Determines Name of Hijacker - Nunez immediately calls flight operations for American Airlines to determine the status of Flight 12, the plane Sweeney said she was on. Nunez learns that it was in fact Flight 11 that recently left Logan Airport. She then runs a computer check to find the name of the passenger Sweeney identified, who was in seat 10B on Flight 11. Nunez determines that the passenger was Al Suqami. [Federal Bureau of Investigation, 9/11/2001, pp. 57-58] Sweeney will call the American Airlines flight services office again at 8:29 a.m. and 8:32 a.m. (see 8:29 a.m. September 11, 2001 and (8:32 a.m.-8:44 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 6; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006]

Entity Tags: American Airlines, Evelyn Nunez, Madeline (“Amy”) Sweeney, Michael Woodward, Sara Low

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

At 8:26, Flight 11, which is already way off course, makes an unplanned 100-degree turn to the south over Albany, New York. A minute later, it turns right, to the south-southwest. Then, two minutes on, at 8:29, it turns left to the south-southeast. Boston air traffic controllers never lose sight of the flight, though they can no longer determine altitude as the transponder is turned off. Its last known altitude was 29,000 feet. [Christian Science Monitor, 9/13/2001; Federal Aviation Administration, 9/17/2001 pdf file; National Transportation Safety Board, 2/19/2002 pdf file; MSNBC, 9/11/2002] Before this turn, the FAA had tagged Flight 11’s radar dot for easy visibility and, at American Airlines’ System Operations Control (SOC) in Fort Worth, Texas, “All eyes watched as the plane headed south. On the screen, the plane showed a squiggly line after its turn near Albany, then it straightened.” [Wall Street Journal, 10/15/2001] Boston air traffic controller Mark Hodgkins later says, “I watched the target of American 11 the whole way down.” [ABC News, 9/6/2002] However, apparently, NORAD’s Northeast Air Defense Sector (NEADS) has different radar. When they are finally told about the flight, they cannot find it (see Shortly After 8:37 a.m. September 11, 2001). NEADS has to repeatedly phone the FAA, airlines, and others, for clues as to the plane’s location. NEADS will eventually focus on a radar blip they believe might be Flight 11, and watch it close in on New York. [Newhouse News Service, 1/25/2002; Aviation Week and Space Technology, 6/3/2002; ABC News, 9/11/2002]

Entity Tags: Federal Aviation Administration, Mark Hodgkins, American Airlines, Northeast Air Defense Sector, Boston Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Michael Woodward, an American Airlines flight services manager at Logan International Airport in Boston, goes with a colleague to the American Airlines gate area at Logan Airport in response to a call from a flight attendant on Flight 11, but finds the area quiet and sees that all of his airline’s morning flights, including Flight 11, have already left the airport. [Federal Bureau of Investigation, 9/11/2001, pp. 5-6; 9/11 Commission, 1/25/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 10]
Manager and Colleague Head to Departure Gate - Amy Sweeney, a flight attendant on Flight 11, called the American Airlines flight services office at Logan Airport at 8:25 a.m. and told Evelyn Nunez, a passenger service agent, about the trouble on her plane (see 8:25 a.m. September 11, 2001). Nunez passed on the details of the call to Woodward. [Federal Bureau of Investigation, 9/11/2001, pp. 57-58; 9/11 Commission, 8/26/2004, pp. 10] She told Woodward that the plane on which the trouble occurred was at Gate 32 at the airport. Woodward therefore heads to the departure gate with Elizabeth Williams, a colleague of his, to see if the plane is still there. [Federal Bureau of Investigation, 9/11/2001, pp. 5-6] Williams will later recall that Woodward tells her that “they needed to go to Gate 32 because two flight attendants had been stabbed.” [Federal Bureau of Investigation, 9/13/2001, pp. 3-4] Sweeney incorrectly told Nunez that she was on Flight 12, not Flight 11. However, Flight 11 did indeed depart from Gate 32 at Logan Airport (see 7:40 a.m. September 11, 2001). [Federal Bureau of Investigation, 9/11/2001, pp. 57-58; 9/11 Commission, 8/26/2004, pp. 7]
Manager and Colleague Realize They Have Been Given Incorrect Information - Woodward will say that when he and Williams reach Gate 32, they find that all of American Airlines’ morning flights have already left Logan Airport. [9/11 Commission, 1/25/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 10] However, Williams will contradict this, telling the FBI that when she and Woodward reach the departure gate, they find “an empty airplane” there. Williams uses the gate-side computer to search for information on the flight time of the plane at Gate 32, while Woodward phones Nunez. Williams and Woodward then conclude that they must have received incorrect information. [Federal Bureau of Investigation, 9/13/2001, pp. 3-4]
Manager Realizes Flight 12 Is a Plane from Los Angeles - Woodward realizes that Flight 12—the plane Sweeney said she was on—is a flight from the West Coast that has not yet left for Boston. He says to Williams: “Wait a minute: Flight 12 comes in at night. It hasn’t even left Los Angeles yet.” Woodward will tell the 9/11 Commission that he is currently thinking about how “sometimes the [American Airlines] operations center will call when there is a problem on a flight, and tell them to meet it when the aircraft lands.” Presumably he means that he is wondering if the call Nunez received from Sweeney was actually made by someone at the airline’s operations center, who was referring to a flight that is heading to Boston. Woodward and Williams check out the gate area and then, finding nothing wrong there, walk back to their office, which takes them about two minutes. Woodward will talk to Sweeney when she calls the flight services office again at 8:32 a.m. (see (8:32 a.m.-8:44 a.m.) September 11, 2001). [9/11 Commission, 1/25/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 10-11]

Entity Tags: Evelyn Nunez, Logan International Airport, Elizabeth D. Williams, Michael Woodward, American Airlines

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

James Sayer.James Sayer. [Source: Boston Globe]Amy Sweeney, a flight attendant on Flight 11, reaches the American Airlines flight services office at Logan International Airport in Boston for the second time, and describes the trouble on her plane to an employee there. [Federal Bureau of Investigation, 9/11/2001, pp. 7-8; 9/11 Commission, 7/24/2004, pp. 6; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] Sweeney called the flight services office at 8:25 a.m. and told Evelyn Nunez, a passenger service agent, about the trouble on Flight 11, but the call was cut off after less than two minutes (see 8:25 a.m. September 11, 2001). [Federal Bureau of Investigation, 9/11/2001, pp. 57-58; 9/11 Commission, 8/26/2004, pp. 10; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] Sweeney now calls the flight services office again. Nunez is busy making a phone call, so Sweeney’s call is answered by James Sayer, a staff assistant.
Sweeney Describes Stabbings on Flight 11 - Sayer takes notes while he is talking to Sweeney. He will later describe to the FBI what she tells him. Sweeney apparently does not give her name during the call. Sayer will recall that “[o]n the telephone was [a] female flight attendant on… Flight 11, calling from the air, who stated that two flight attendants were stabbed and a man in business class had been stabbed in the throat.” [Federal Bureau of Investigation, 9/11/2001, pp. 7-8] Sweeney would be referring to flight attendants Barbara Arestegui and Karen Martin, and passenger Daniel Lewin (see (8:14 a.m.) September 11, 2001), who were attacked by the hijackers. [ABC News, 7/18/2002; Ha'aretz, 7/22/2004] Sweeney says that a “doctor and nurse on board the plane [are] caring for the injured man,” Sayer will recall. [Federal Bureau of Investigation, 9/11/2001, pp. 7-8] Michael Woodward, a manager in the flight services office who talks with Sweeney in a subsequent call (see (8:32 a.m.-8:44 a.m.) September 11, 2001), will also tell the FBI that Sweeney says a doctor and nurse are caring for a passenger who has been stabbed. [Federal Bureau of Investigation, 9/11/2001, pp. 5-6] However, Betty Ong, another flight attendant on Flight 11, is currently talking over the phone to employees at the American Airlines Southeastern Reservations Office in North Carolina (see 8:19 a.m. September 11, 2001 and 8:21 a.m. September 11, 2001), and she will say there are no doctors on the plane (see 8:36 a.m.-8:37 a.m. September 11, 2001). [American Airlines, 9/11/2001, pp. 7-19; 9/11 Commission, 1/27/2004 pdf file]
Hijackers Have a Bomb and Are in the Cockpit - Sweeney tells Sayer that the individuals who took over her plane “had Mace and pepper spray,” and she can “detect an odor in the cabin.” She says that “two people had gone in the cockpit and they said they had a bomb.” Apparently describing the bomb, Sweeney says she “observed two boxes connected with red and yellow wire.”
Sweeney Gives Incorrect Information about Plane's Location and Hijackers' Seat Numbers - Sweeney says Flight 11 is currently in the air over New York City, Sayer will recall. [Federal Bureau of Investigation, 9/11/2001, pp. 7-8] However, Flight 11 recently turned south over Albany, which is about 150 miles north of New York (see (8:26 a.m.-8:29 a.m.) September 11, 2001), and so is still a long way from the city. [Federal Aviation Administration, 9/17/2001 pdf file; National Transportation Safety Board, 2/19/2002 pdf file] Sweeney also indicates that she thinks there are only three hijackers on Flight 11, telling Sayer that the hijackers were in seats 9C, 9G, and 10B. [Federal Bureau of Investigation, 9/11/2001, pp. 7-8] However, apart from seat 10B, these seat numbers are different to those registered in the hijackers’ names. The five hijackers on Flight 11 had been in seats 2A, 2B, 8D, 8G, and 10B, according to the 9/11 Commission Report. [BBC, 9/21/2001; 9/11 Commission, 7/24/2004, pp. 2]
Call Is Disconnected, but Sweeney Phones Again - Sweeney’s call is cut off after 43 seconds. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] Sayer will answer the phone when Sweeney contacts the flight services office again at 8:32 a.m., but he will pass the call on to Woodward. It is unclear whether all the information that Sayer describes to the FBI, about the problems on Flight 11, is given to him by Sweeney in the current call, or if she provides some of it to him in the 8:32 a.m. call. [Federal Bureau of Investigation, 9/11/2001, pp. 7-8; 9/11 Commission, 1/25/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 11]

Entity Tags: Madeline (“Amy”) Sweeney, American Airlines, James W. Sayer

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Gerard Arpey.Gerard Arpey. [Source: American Airlines]Gerard Arpey, American Airlines’ executive vice president of operations, learns of the trouble on Flight 11 and then heads to the airline’s System Operations Control (SOC) center, but he is unable to contact the airline’s president to alert him to the crisis at this time. [9/11 Commission, 1/8/2004 pdf file]
Arpey Told about Call from Flight Attendant - At around 8:30 a.m., Arpey, who is in his office at American Airlines’ headquarters in Fort Worth, Texas, makes a routine phone call to the nearby SOC. [9/11 Commission, 1/27/2004; 9/11 Commission, 8/26/2004, pp. 12] The call is answered by Joseph Bertapelle, the manager of SOC operations coordination/air traffic systems. [9/11 Commission, 1/8/2004 pdf file] Bertapelle tells Arpey about a phone call the airline has received from Betty Ong, a flight attendant on the hijacked Flight 11. [9/11 Commission, 1/27/2004; 9/11 Commission, 8/26/2004, pp. 12] Since 8:18 a.m., Ong has been on the phone with employees at the American Airlines Southeastern Reservations Office in North Carolina (see 8:18 a.m. September 11, 2001), and one of those employees has been relaying the information Ong provides to Craig Marquis, the manager on duty at the SOC (see (8:21 a.m.) September 11, 2001). [9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 8-9]
Arpey Wonders if Ong's Call Is Genuine - Bertapelle tells Arpey that Marquis has learned that Ong said there were “bad guys” on her plane and a flight attendant had been stabbed. Arpey wonders if the call from Ong is genuine. Considering the number of “crank” calls the airline receives, he will later comment, he is “conditioned to be somewhat skeptical.” However, when Bertapelle says Ong has reported a cockpit intrusion (see 8:22 a.m.-8:24 a.m. September 11, 2001), this information makes Arpey think “that the incident could be the real thing.”
Arpey Unable to Reach Airline's President - Immediately after the call with Bertapelle ends, Arpey tries calling Don Carty, the president of American Airlines, to let him know what is happening. [9/11 Commission, 1/8/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 12] But Carty is at home answering e-mails and so has not yet arrived at his office. Arpey therefore leaves a message, requesting that Carty call him as soon as possible.
Arpey Heads to Operations Center, Learns Details of Hijacking - Arpey briefs his executive assistant on what he has learned about the trouble on Flight 11. [Wall Street Journal, 10/15/2001; 9/11 Commission, 1/27/2004] He then heads to the SOC, along with Dan Huffman, American Airlines’ senior vice president of maintenance and engineering. [9/11 Commission, 1/8/2004 pdf file] The SOC is about a mile away from the airline’s headquarters, and Arpey will recall that he arrives there at between 8:35 a.m. and 8:40 a.m. After he reaches the SOC, managers there tell him they are now treating Flight 11 as a confirmed hijacking. Arpey is told that the plane’s pilots are still not responding to calls from the flight attendants and that Ong said a passenger in first class had been stabbed, possibly fatally (see 8:33 a.m. September 11, 2001). He learns that the FAA has notified the airline that, instead of heading west on its intended flight path, Flight 11 is heading south; the plane’s transponder has been turned off; and the pilots are not responding to radio calls (see 8:29 a.m. September 11, 2001). [9/11 Commission, 1/27/2004] Arpey also learns that airline managers are setting up the System Operations Command Center in order to deal with the emergency (see (Between 8:40 a.m. and 8:55 a.m.) September 11, 2001), and because they are doing this, he will say, he “knew that they had concluded the incident was real.” [9/11 Commission, 1/8/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 12] As executive vice president of operations, Arpey is responsible for American Airlines’ worldwide flight operations, and he will therefore be directly involved in the airline’s subsequent emergency response efforts and other operational decisions throughout the day. [9/11 Commission, 1/27/2004]

Entity Tags: Gerard Arpey, Don Carty, Dan Huffman, American Airlines, Joseph Bertapelle

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Nydia Gonzalez, a supervisor at the American Airlines Southeastern Reservations Office in Cary, North Carolina, tells colleagues of hers to keep the information they have received about the hijacking of Flight 11 to themselves. [American Airlines, 9/11/2001, pp. 7-19] Gonzalez and two of her colleagues—Vanessa Minter and Winston Sadler—are on the phone with Betty Ong, a flight attendant on Flight 11 who called the reservations office to report the hijacking of her plane (see 8:18 a.m. September 11, 2001, 8:19 a.m. September 11, 2001, and 8:21 a.m. September 11, 2001). [Federal Bureau of Investigation, 9/12/2001, pp. 38-41; 9/11 Commission, 7/24/2004, pp. 5, 453] Gonzalez reassures Ong, telling her, “Okay, sweetie… we’ve got security working on [dealing with the hijacking] right now.” [American Airlines, 9/11/2001, pp. 7-19] (Gonzalez is referring to the fact that she has contacted the American Airlines System Operations Control center in Texas and alerted it to the trouble on Flight 11 (see (8:21 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 9] ) Gonzalez adds, “We’re gonna maintain this line open as much as we can.” Presumably addressing all of the other participants in the call—Ong, Minter, and Sadler—she then says: “We don’t want to spread anything around. Okay?” The others apparently agree to keep quiet about the hijacking, as Gonzalez responds to them, “Excellent.” [American Airlines, 9/11/2001, pp. 7-19]

Entity Tags: Winston Sadler, Nydia Gonzalez, Vanessa Minter, Betty Ong

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Michael Woodward.Michael Woodward. [Source: Discovery Channel]Amy Sweeney, a flight attendant on Flight 11, reaches the American Airlines flight services office at Logan International Airport in Boston for the third time, and, in a phone call lasting 12 or 13 minutes, gives details of the trouble on her plane to a manager there. [9/11 Commission, 8/26/2004, pp. 11; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] Sweeney has already called the flight services office two times and provided employees there with details of the hijacking of Flight 11, but both calls were cut off after a short time (see 8:25 a.m. September 11, 2001 and 8:29 a.m. September 11, 2001).
Manager Takes Over Answering Call - At 8:32 a.m., Sweeney reaches the office for the third time. [9/11 Commission, 7/24/2004, pp. 6; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] The call is answered by James Sayer, a staff assistant. But Sayer tells Michael Woodward, an American Airlines flight services manager at Logan Airport, that the caller is Sweeney, and Woodward then takes over the call. Woodward is friends with Sweeney and has known her personally for 10 years. Furthermore, Woodward will tell the 9/11 Commission, Sayer is not trained to handle emergency calls. Woodward asks Sweeney, “Amy, sweetie, what’s going on?” She replies, “Listen to me very, very carefully.” Realizing that Sweeney is going to give him important information, Woodward immediately begins taking notes.
Sweeney Provides Details of Hijacking - Woodward will tell the 9/11 Commission that, in a matter-of-fact and official manner, Sweeney then describes to him the trouble on her plane. She says she is sitting in the back of the aircraft next to Betty Ong, another flight attendant, and the two of them are trying to relay as much information as they can to people on the ground. She says her plane has been hijacked, a man in first class had his throat slashed, and two flight attendants—Karen Martin and Barbara Arestegui—have been stabbed. Sweeney says that Martin isn’t doing very well and is on oxygen, but Arestegui is less seriously injured and seems to be alright. She says the hijackers have gained entry into the cockpit, though she doesn’t say how they did this, and there is a bomb in the cockpit. She makes no comments about the condition of the pilots, but says the flight attendants are unable to contact the cockpit. Later in the conversation, she says she doesn’t think the original pilot is in control of the plane, because they are flying “all over the place.” [9/11 Commission, 1/25/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 11-12]
Sweeney Gives Seat Numbers of Hijackers - Sweeney apparently believes there are only three hijackers on Flight 11. She tells Woodward that the people who hijacked her plane were in seats 9D, 9G, and 10B. [Federal Bureau of Investigation, 9/11/2001, pp. 5-6; 9/11 Commission, 1/25/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 14] However, apart from seat 10B, these are different seats to those assigned to the hijackers on the tickets they purchased. [Los Angeles Times, 9/20/2001; 9/11 Commission, 7/24/2004, pp. 2] Sweeney tells Woodward that the hijackers are of Middle Eastern descent. She says one of them spoke excellent English and another spoke very little English. [Federal Bureau of Investigation, 9/13/2001, pp. 1-2; 9/11 Commission, 1/25/2004 pdf file]
Doctor or Nurse Requested - Woodward will say, when he is first questioned by the FBI about Sweeney’s call, that Sweeney tells him that a doctor and nurse are caring for the passenger who had his throat slashed. [Federal Bureau of Investigation, 9/11/2001, pp. 5-6] But Ong, who is on the phone with employees at the American Airlines Southeastern Reservations Office in North Carolina (see 8:19 a.m. September 11, 2001 and 8:21 a.m. September 11, 2001), says there are no doctors on Flight 11 (see 8:36 a.m.-8:37 a.m. September 11, 2001). [American Airlines, 9/11/2001, pp. 7-19; 9/11 Commission, 1/27/2004 pdf file] However, in a second interview with the FBI and in his interview with the 9/11 Commission, Woodward will say only that a doctor or nurse has been paged.
Woodward Gives Contradictory Accounts of Type of Phone Used - Woodward hears no noise in the background during his conversation with Sweeney. [Federal Bureau of Investigation, 9/13/2001, pp. 1-2; 9/11 Commission, 1/25/2004 pdf file] The information Sweeney provides about the hijacking has been given to her by Sara Low, a flight attendant who was assigned to the front of Flight 11 and so would have witnessed the hijacking when it happened. [Boston Herald, 12/15/2008; Associated Press, 3/5/2009] In interviews with the FBI, Woodward will say that Sweeney makes the call using an Airfone, or that he is unsure whether she uses an Airfone or a cell phone. [Federal Bureau of Investigation, 9/11/2001, pp. 5-6; Federal Bureau of Investigation, 9/13/2001, pp. 1-2] But he will tell the 9/11 Commission that she makes the call on a cell phone. [9/11 Commission, 1/25/2004 pdf file] However, the FBI will state that Sweeney is using an Airfone. [9/11 Commission, 2004, pp. 4; New York Observer, 6/20/2004; Arkansas Democrat-Gazette, 9/11/2011] There is no tape machine in the flight services office, and so her call is not recorded. [9/11 Commission, 1/25/2004 pdf file; New York Observer, 6/20/2004]
Airline Contacted about Call - At 8:40 a.m., one of Woodward’s colleagues in the flight services office calls the American Airlines System Operations Control center in Fort Worth, Texas, and passes on to it the information that Sweeney is providing to Woodward (see 8:40 a.m.-8:48 a.m. September 11, 2001). Sweeney’s call ends after 12 or 13 minutes (see (8:44 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 11, 14; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006]

Entity Tags: American Airlines, James W. Sayer, Michael Woodward, Sara Low, Madeline (“Amy”) Sweeney

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Michael Woodward, a manager at the American Airlines flight services office at Logan International Airport in Boston, instructs a colleague to find out the details of three hijackers on Flight 11, based on their seat numbers, but it is unclear whether his colleague is then able to identify the hijackers. [ABC News, 7/18/2002; New York Observer, 2/15/2004] Since 8:32 a.m., Woodward has been on the phone with Amy Sweeney, a flight attendant on Flight 11, who has been describing to him the trouble on her plane (see (8:32 a.m.-8:44 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 11] During the call, she says that the men who hijacked her plane were in seats 9D, 9G, and 10B. [9/11 Commission, 1/25/2004 pdf file] According to the New York Observer, Woodward then orders a colleague “to punch up those seat locations on the computer.” [New York Observer, 2/15/2004] This enables airline personnel “to pull up [the hijackers’] names, phone numbers, addresses—and even credit card numbers—on the reservations computer,” according to ABC News. ABC News will add, “One of the names that came up was Mohamed Atta,” the name of the lead hijacker. [ABC News, 7/18/2002] However, apart from 10B—the number of the seat belonging to Satam Al Suqami—the seat numbers provided by Sweeney are different to the numbers of the seats assigned to the hijackers. The five hijackers on Flight 11 were in seats 2A, 2B, 8D, 8G, and 10B, according to the 9/11 Commission Report. Atta was in seat 8D—not one of the seats mentioned by Sweeney. [Los Angeles Times, 9/20/2001; 9/11 Commission, 7/24/2004, pp. 2] It is therefore unclear whether American Airlines is able to determine the identities of any of the hijackers, other than, presumably, Al Suqami, at this time. Evelyn Nunez, a passenger service agent at the American Airlines flight services office, was provided with the seat number of Al Suqami, but none of the other hijackers, when she talked with Sweeney in an earlier call, at 8:25 a.m. (see 8:25 a.m. September 11, 2001). By running a computer check, she was able to determine Al Suqami’s identity from this number. [Federal Bureau of Investigation, 9/11/2001, pp. 57-58] Nancy Wyatt, another employee in the flight services office, will pass on the three hijackers’ seat numbers provided by Sweeney to the American Airlines System Operations Control center in Fort Worth, Texas, when she calls it at 8:40 a.m. (see 8:40 a.m.-8:48 a.m. September 11, 2001). [American Airlines, 9/11/2001, pp. 34-41; 9/11 Commission, 8/26/2004, pp. 14]

Entity Tags: Michael Woodward, American Airlines

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Ray Scott, a manager at the American Airlines Southeastern Reservations Office in Cary, North Carolina, joins a phone call that his office has received from Betty Ong, a flight attendant on the hijacked Flight 11. [Federal Bureau of Investigation, 9/12/2001, pp. 64-65] Since 8:18 a.m., Ong has been on the phone with employees at the reservations office and has been describing to them the trouble on her plane (see 8:18 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 5] Scott was alerted to this, being told that an employee at the reservations office was handling an emergency phone call concerned with a hijacking. He went to the desk of reservation agent Vanessa Minter, one of the employees participating in the call, and now takes her place on the call.
Scott Listens but Does Not Say Anything - After joining the call, Scott does not say anything to Ong. Instead, he just listens while Nydia Gonzalez, a supervisor at the reservations office, does the talking. Minter remains with Scott after he takes her place on the call. Scott will stay on the call with Ong until it ends.
Scott Delayed before Joining Call - Minter will later recall that there was a delay before Scott was able to take over from her. She will say that after he arrived at her desk, she gave Scott her headset. However, he was unable to use it as it has an earpiece that was custom-made for Minter. Scott therefore had to go away and get his own headset, and is only able to join the call with Ong after returning to Minter’s desk with it.
Accounts Conflict over When Scott Joins Call - The time at which Scott joins the call with Ong is unclear. Minter will estimate that she participates in the call for over 20 minutes before Scott takes over from her. This would mean Scott joins it sometime after 8:38 a.m. But Scott will estimate that he listens to about the last 10 minutes of the conversation with Ong. Since the call ends at around 8:44 a.m. or 8:45 a.m. (see (8:43 a.m.) September 11, 2001), this would mean he joins it at around 8:34 a.m., or shortly after. Scott will also say that he is listening to the call when Ong says a passenger who was in seat 10B is now in the cockpit. [Federal Bureau of Investigation, 9/12/2001, pp. 38-41; Federal Bureau of Investigation, 9/12/2001, pp. 64-65] This would mean he is already participating in the call by 8:35 a.m., when Ong provides this information (see 8:35 a.m.-8:36 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 12]

Entity Tags: Vanessa Minter, Nydia Gonzalez, Ray C. Scott, Betty Ong

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Betty Ong, a flight attendant on Flight 11, tells American Airlines employees on the ground the name and seat number of a hijacker who is in the cockpit of her plane and is likely responsible for stabbing a passenger. [American Airlines, 9/11/2001, pp. 7-19; 9/11 Commission, 8/26/2004, pp. 12] Ong has, since 8:18 a.m., been on the phone with employees at the American Airlines Southeastern Reservations Office in Cary, North Carolina, and has been describing to them the trouble on her plane (see 8:18 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 5] She previously provided the seat numbers of two hijackers who, she said, were in the cockpit (see 8:28 a.m. September 11, 2001). She now gives details of a third hijacker who she also says is in the cockpit.
Ong Says Hijacker 'Tom Sukani' Is in the Cockpit - Nydia Gonzalez, one of the reservations office employees talking with Ong, asks about this hijacker. She says to Ong, “He’s the one that’s in the, he’s in the cockpit,” and then asks: “You said ‘Tom Sukani?‘… And he was in [seat] 10B.” [American Airlines, 9/11/2001, pp. 7-19; 9/11 Commission, 8/26/2004, pp. 12] “Tom Sukani” is presumably Satam Al Suqami, and either Ong has mispronounced his name or Gonzalez has misheard it. Al Suqami was assigned to seat 10B. [9/11 Commission, 8/26/2004, pp. 6] Gonzalez continues, saying, “Okay, so he’s one of the persons that are in the cockpit.” She then asks Ong, “And as far as weapons, all they have are just knives?” [American Airlines, 9/11/2001, pp. 7-19; 9/11 Commission, 8/26/2004, pp. 12]
Gonzalez Relays Hijacker's Details to Operations Center - Gonzalez has been relaying the information Ong provides to Craig Marquis, the manager on duty at the American Airlines System Operations Control center in Texas, on another phone line (see (8:21 a.m.) September 11, 2001). [9/11 Commission, 11/19/2003 pdf file; Spencer, 2008, pp. 17-18] She now passes on Ong’s latest information. She tells Marquis, “Apparently, one of the passengers that’s in the cockpit: the name that they got was Tom Al Zukani and he was in [seat] 10B, not 9A and B as they previously stated.”
Ong Gives Details of Stabbed Passenger - Gonzalez then asks Ong about the details of a passenger who was stabbed. Ong previously mentioned that Daniel Lewin had been stabbed and may have died (see 8:19 a.m. September 11, 2001 and 8:33 a.m. September 11, 2001). [American Airlines, 9/11/2001, pp. 3-6; American Airlines, 9/11/2001, pp. 7-19; Federal Bureau of Investigation, 9/12/2001, pp. 69-71] Lewin had been seated directly in front of Al Suqami, and so, according to the 9/11 Commission Report, Al Suqami was “probably” the hijacker who stabbed him (see (8:14 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 5] After checking Lewin’s details, Gonzalez passes on the information to Marquis, albeit stating Lewin’s first name incorrectly. She tells Marquis, “Okay, and the passenger that got hurt was [in seat] 9B, David Lewin.” [American Airlines, 9/11/2001, pp. 7-19]
Marquis Thinks Hijacker Has a Swiss Army Knife - Presumably referring to this latest information from Ong, Marquis will later tell the FBI that when he learns that Al Suqami is armed with a knife, he thinks “that the knife might have been a Swiss Army knife of some sort, because it was not that uncommon for passengers to have these.” [Federal Bureau of Investigation, 9/11/2001, pp. 49-51] After receiving the information about Al Suqami being in the cockpit, Marquis initiates procedures to “lockout” Flight 11 (see 8:36 a.m.-8:38 a.m. September 11, 2001). [9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 12]

Entity Tags: Nydia Gonzalez, American Airlines, Betty Ong, Craig Marquis

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Flight attendants Karen Martin and Barbara Arestegui.Flight attendants Karen Martin and Barbara Arestegui. [Source: Family photos]Betty Ong, a flight attendant on the hijacked Flight 11, tells American Airlines employees on the ground that there are no doctors on her plane who could help the injured crew members, and this information leads an airline manager to decide that he wants Flight 11 to land at the next available airport. [American Airlines, 9/11/2001, pp. 7-19; Federal Bureau of Investigation, 9/11/2001, pp. 49-51; 9/11 Commission, 1/27/2004 pdf file] Ong is on the phone with employees at the American Airlines Southeastern Reservations Office in North Carolina (see 8:18 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 8] She previously told them that the “number one” flight attendant on her plane—Karen Martin—and the “number five” flight attendant—Barbara Arestegui—had been stabbed (see 8:19 a.m. September 11, 2001 and 8:21 a.m. September 11, 2001). [American Airlines, 9/11/2001, pp. 3-6]
Ong Confirms that Stabbed Flight Attendant Is on Oxygen - Nydia Gonzalez, one of the reservations office employees talking to Ong, asks, “So the number one flight attendant—the one that was stabbed—she’s on oxygen right now?” [American Airlines, 9/11/2001, pp. 7-19] Ong says that other crew members have been “able to administer oxygen” to Martin and that Martin is “able to breathe,” Gonzalez will later recall. [Federal Bureau of Investigation, 9/12/2001, pp. 69-71; 9/11 Commission, 1/27/2004 pdf file] Gonzalez then asks, “And the number five: that was a superficial wound, you were saying?” [American Airlines, 9/11/2001, pp. 7-19] Ong says the number five flight attendant’s injury is less serious. [Federal Bureau of Investigation, 9/12/2001, pp. 69-71]
Ong Says There Is No Doctor on Flight 11 - While she is on the phone with Ong, Gonzalez has been relaying the information Ong provides to Craig Marquis, the manager on duty at the American Airlines System Operations Control center in Texas, on another phone line (see (8:21 a.m.) September 11, 2001). [9/11 Commission, 11/19/2003 pdf file; Spencer, 2008, pp. 17-18] Marquis now requests that Gonzalez ask Ong a question. He says to Gonzalez: “Who’s helping them? Is there a doctor on board?” Gonzalez passes on Marquis’s question, asking Ong, “Is there a doctor on board, Betty, that’s assisting you guys?” [American Airlines, 9/11/2001, pp. 7-19] Ong indicates that there isn’t a doctor on Flight 11. [9/11 Commission, 1/27/2004 pdf file]
Marquis Wants Flight 11 to Land - Marquis will tell the FBI that because there is “no doctor on board Flight 11 to help the injured,” he wants “the aircraft to land at the next available airport.” Because of “the medical emergencies and the violence” on the plane, Marquis will say, he intends “for medical personnel and law enforcement to meet the aircraft as soon as it landed.” [Federal Bureau of Investigation, 9/11/2001, pp. 49-51]

Entity Tags: Nydia Gonzalez, Craig Marquis, Betty Ong, American Airlines

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Betty Ong, a flight attendant on the hijacked Flight 11, tells American Airlines employees on the ground that her plane is flying erratically, and then says it is in a rapid descent. [American Airlines, 9/11/2001, pp. 7-19; 9/11 Commission, 8/26/2004, pp. 13] Ong is on the phone with employees at the American Airlines Southeastern Reservations Office in North Carolina (see 8:18 a.m. September 11, 2001). One of these employees, Nydia Gonzalez, is simultaneously relaying the information Ong provides to Craig Marquis, the manager on duty at the American Airlines System Operations Control (SOC) center in Texas (see (8:21 a.m.) September 11, 2001). [9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 8-9] Ong reports that all of the passengers on Flight 11 have been moved out of the first class section of the plane, back to the coach section. Gonzalez passes this information on to Marquis.
Ong Says Flight 11 Is 'Flying Sideways' - Gonzalez then asks Ong, “What’s going on honey?” Ong previously mentioned that Flight 11 was flying erratically (see 8:25 a.m. September 11, 2001), but she subsequently said it had stabilized (see 8:28 a.m. September 11, 2001). She now says the plane is flying erratically again. [American Airlines, 9/11/2001, pp. 7-19; 9/11 Commission, 8/26/2004, pp. 13] Vanessa Minter, an employee at the reservations office, will later recall that Ong describes the way the plane is being flown by saying it is “flying sideways.” According to Minter, another reservations office employee, Winston Sadler, then asks Ong if she means the plane is flying erratically and Ong says yes. [Federal Bureau of Investigation, 9/12/2001, pp. 38-41] Gonzalez will similarly recall that Ong says the plane is “flying sideways, erratically.” [Federal Bureau of Investigation, 9/12/2001, pp. 69-71] Gonzalez relays the information to Marquis, telling him, “The aircraft is erratic again, flying very erratically.”
Ong Says Flight 11 Is in a Rapid Descent - About a minute later, Gonzalez again asks Ong, “What’s going on?” [American Airlines, 9/11/2001, pp. 7-19] Ong says her plane is descending rapidly. [Federal Bureau of Investigation, 9/11/2001, pp. 1-8; Federal Bureau of Investigation, 9/12/2001, pp. 69-71] Gonzalez passes this information on to Marquis, telling him, “Seems like the aircraft is descending quite a bit right now.” Marquis replies, “Okay, I have it on the radar here.” Marquis then asks Bill Halleck, an air traffic control specialist at the SOC, if Flight 11 is descending. [American Airlines, 9/11/2001, pp. 7-19; 9/11 Commission, 11/19/2003 pdf file] When Halleck recently contacted the FAA’s Boston Center, he was told that air traffic controllers had lost Flight 11’s transponder signal (see 8:29 a.m. September 11, 2001). [9/11 Commission, 3/25/2004, pp. 15] He therefore tells Marquis: “We don’t know [if Flight 11 is descending]. The transponder is off, so we have no active read on him.” [American Airlines, 9/11/2001, pp. 7-19; 9/11 Commission, 11/19/2003 pdf file]

Entity Tags: Betty Ong, American Airlines, Vanessa Minter, Bill Halleck, Nydia Gonzalez, Craig Marquis, Winston Sadler

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Nancy Wyatt, a manager at the American Airlines flight services office at Logan International Airport in Boston, talks on the phone with an employee at the American Airlines System Operations Control (SOC) center, and passes on to them information that is being provided by a flight attendant on the hijacked Flight 11, but the SOC employee advises Wyatt to keep quiet about the hijacking. [American Airlines, 9/11/2001, pp. 34-41; 9/11 Commission, 2004, pp. 4; 9/11 Commission, 8/26/2004, pp. 14; Rutgers Law Review, 9/7/2011, pp. 14 pdf file] Amy Sweeney, a flight attendant on Flight 11, called the flight services office at 8:32 a.m., and has since then been providing details of the trouble on her plane to Michael Woodward, an American Airlines flight services manager at Logan Airport (see (8:32 a.m.-8:44 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 11]
Wyatt Passes on Details of Call in Real Time - Wyatt, who, like Woodward, is an American Airlines flight services manager, calls the American Airlines SOC in Fort Worth, Texas, at 8:40 a.m. Her call is answered by Ray Howland. [Federal Bureau of Investigation, 9/15/2001, pp. 2-4; 9/11 Commission, 2004, pp. 4; 9/11 Commission, 8/26/2004, pp. 14] During the call, Wyatt is able to pass on information to Howland in real time, because she is standing next to Woodward and so is hearing his side of the conversation with Sweeney, and she is also able to read the notes he is taking, based on what Sweeney tells him. [9/11 Commission, 1/25/2004 pdf file]
Wyatt Unclear about Name of Flight Attendant - Wyatt is unclear about the identity of the flight attendant Woodward is talking to. At the start of the call with Howland, she says, “We’ve got the flight attendants on the line here.” A couple of minutes later, she says, “We’ve got… Betty Ong, the purser, on the line.” [American Airlines, 9/11/2001, pp. 34-41] However, Ong is currently on the phone with the American Airlines Southeastern Reservations Office in North Carolina (see 8:18 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 8] Finally, another couple of minutes later and after checking with Woodward, Wyatt tells Howland, “Amy Sweeney is on the phone.”
Wyatt Passes on Hijackers' Seat Numbers - Based on Sweeney’s information, Wyatt says that Flight 11 “is in a rapid descent.” She tells Howland that the hijackers were in seats 9D, 9G, and 10B, and she says one of them “speaks no English.” She also reports, several minutes into the call, that the hijackers are “in the cockpit.” Wyatt tells Howland that two flight attendants, Karen Martin and Barbara Arestegui, have been stabbed. [American Airlines, 9/11/2001, pp. 34-41] Referring to passenger Daniel Lewin, who was attacked by one of the hijackers (see (8:14 a.m.) September 11, 2001), she says: “There is severe bleeding. There is a slashed throat.” She subsequently says, “There is a passenger also injured.” [American Airlines, 9/11/2001, pp. 34-41; WBUR, 9/8/2011]
Airline Wants Information Withheld from Plane's Crew - During the call, Howland tells Wyatt that the SOC wants some information to be withheld from Sweeney and the other crew members on Flight 11. After Wyatt says the flight attendants on Flight 11 “are concerned” because they “don’t know what’s going on in the cockpit,” Howland replies that the SOC is “trying to get in contact with the cockpit,” but then says, “We don’t really want to tell [Sweeney] that.” Wyatt confirms: “Okay, don’t. Okay, okay. Got it.” And when Wyatt later asks: “Do we know where that plane is going to right now?” Howland replies: “We don’t know.… [I]t looks like it’s going to JFK” International Airport in New York, but he then says: “I mean, we don’t really want to give a whole lot of information to that flight. Okay?” Wyatt confirms: “Okay, we’re not. We’re not giving them that information to that flight.”
Airline Employees Told to Keep Quiet about Hijacking - Wyatt and Howland also want American Airlines employees on the ground to keep quiet about the hijacking. At about 8:46 a.m., while she is still on the phone with Howland, Wyatt says to a colleague of hers: “Evelyn, don’t mention this to anyone. Me, you, Beth. Just the five of us. Okay?” [American Airlines, 9/11/2001, pp. 34-41] (“Evelyn” and “Beth” are Evelyn Nunez and Elizabeth Williams, two American Airlines employees at Logan Airport. [Federal Bureau of Investigation, 9/11/2001, pp. 57-58; Federal Bureau of Investigation, 9/13/2001, pp. 3-4; 9/11 Commission, 1/25/2004 pdf file] ) Near the end of her call with Howland, Wyatt asks, “What do you want us to do as far as just keeping our mouths shut and not… ?” Howland answers simply, “That’s basically it.” [American Airlines, 9/11/2001, pp. 34-41] Wyatt notifies Howland when the call from Sweeney gets disconnected, at around 8:45 a.m. (see (8:44 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 14] Her call with Howland ends at 8:48 a.m. [9/11 Commission, 2004, pp. 4]

Entity Tags: Evelyn Nunez, American Airlines, Madeline (“Amy”) Sweeney, Elizabeth D. Williams, Nancy Wyatt, Ray Howland, Michael Woodward

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Dianne Snyder.Dianne Snyder. [Source: Family photo]Amy Sweeney, a flight attendant on Flight 11, tells an American Airlines manager at Logan International Airport in Boston that the passengers in the coach section of her plane believe there is simply a routine medical emergency at the front of their plane. [ABC News, 7/18/2002; 9/11 Commission, 7/24/2004, pp. 6] Sweeney, who is sitting at the back of the coach section of Flight 11, phoned the American Airlines flight services office at Logan Airport at 8:32 a.m. Since then, she has been describing the trouble on her plane to Michael Woodward, an American Airlines flight services manager (see (8:32 a.m.-8:44 a.m.) September 11, 2001). [New York Observer, 2/15/2004; 9/11 Commission, 8/26/2004, pp. 11] Sweeney now tells Woodward that the passengers in the coach section are calm, and under the impression that there is a routine medical emergency in the first class section of the plane. Presumably this means they are unaware that their plane has been hijacked. Sweeney says three flight attendants—Jeffrey Collman, Sara Low, and Dianne Snyder—are attending to duties, such as getting medical supplies, while she and Betty Ong are reporting events over the phone. [ABC News, 7/18/2002; 9/11 Commission, 1/25/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 14] (Ong is another flight attendant, who is sitting next to Sweeney and is talking on the phone with the American Airlines Southeastern Reservations Office in North Carolina (see 8:19 a.m. September 11, 2001 and 8:21 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 8, 11] )

Entity Tags: Michael Woodward, Madeline (“Amy”) Sweeney

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Employees at the American Airlines Southeastern Reservations Office in Cary, North Carolina, lose communication with Betty Ong, a flight attendant on the hijacked Flight 11. [American Airlines, 9/11/2001, pp. 20-22; 9/11 Commission, 7/24/2004, pp. 5-6]
Ong Stops Responding to Questions - For about the last 25 minutes, Ong has been on the phone with a number of employees at the reservations office, and has been providing them with information about the trouble on her plane. [9/11 Commission, 8/26/2004, pp. 8] But now she stops responding to their communications. Nydia Gonzalez, one of the reservations office employees, continues questioning Ong. She says: “What’s going on Betty? Betty, talk to me. Betty, are you there? Betty?” Receiving no response, she asks her colleague Winston Sadler, who is also participating in the call, “Do you think we lost her?” On another phone line, Gonzalez immediately notifies a manager at the American Airlines System Operations Control center in Texas that contact with Ong has been lost (see 8:44 a.m. September 11, 2001). [American Airlines, 9/11/2001, pp. 20-22; 9/11 Commission, 8/26/2004, pp. 14]
Ong Asked Airline Employees to 'Pray for Us' - Toward the end of the call, Ong said repeatedly to the reservations office employees: “Pray for us. Pray for us.” [ABC News, 7/18/2002] Gonzalez will say in an interview later today that Ong’s final words, before the call ends, were, “Oh my God, the flight, it’s going down, it’s going down.” [Federal Bureau of Investigation, 9/11/2001, pp. 1-8] But in a subsequent interview, she will say that before the call ends, Ong “started to cry” and then her final words were, “Oh God, oh God, what is going on?” [Federal Bureau of Investigation, 9/12/2001, pp. 69-71] The reservations office employees have lost communication with Ong by 8:44 a.m., according to the 9/11 Commission Report. [9/11 Commission, 7/24/2004, pp. 6] But according to a summary of phone calls from the hijacked flights presented at the 2006 trial of Zacarias Moussaoui, the call from Ong began at 8:18 a.m. and 47 seconds, and lasts exactly 27 minutes, meaning it ends at 8:45 a.m. and 47 seconds. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] Flight 11 will crash into the World Trade Center less than a minute after that, at 8:46 a.m. (see 8:46 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 7]

Entity Tags: Betty Ong, Winston Sadler, Nydia Gonzalez, American Airlines

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Amy Sweeney, a flight attendant on Flight 11, gives updates over the phone to Michael Woodward, an American Airlines flight services manager at Logan International Airport in Boston, as her plane approaches the World Trade Center, and then, after she reports that the plane is flying “very, very low,” the line goes dead. [Federal Bureau of Investigation, 9/13/2001, pp. 1-2; 9/11 Commission, 7/24/2004, pp. 6-7] Sweeney has been on the phone with the American Airlines flight services office at Logan Airport since 8:32 a.m., describing to Woodward the trouble on her plane (see (8:32 a.m.-8:44 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 11]
Sweeney Says Plane Is 'in a Rapid Descent' - She now tells Woodward: “Something is wrong. We are in a rapid descent.” She says her plane is flying “all over the place.” [9/11 Commission, 1/25/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 14] Around this time, Woodward tells Nancy Wyatt, another employee in the flight services office, that Sweeney has “started screaming that there’s something wrong with the airplane.” He adds: “In other words… [the original pilot is] not flying the airplane. They’re not flying the airplane.” [American Airlines, 9/11/2001, pp. 34-41]
Sweeney Says Plane Is Flying 'Very Low' - Woodward asks Sweeney to look out of the window to see if she can determine where her plane is. [9/11 Commission, 1/25/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 14] In an interview with the FBI a couple of days later, Woodward will say that Sweeney tells him: “I see water. I see buildings. We’re very, very low. Oh my God.” [Federal Bureau of Investigation, 9/13/2001, pp. 1-2] In 2004, he will give a slightly different account, telling the 9/11 Commission that Sweeney says: “We are flying low. We are flying very, very low. We are flying way too low.” Seconds later she says, “Oh my God, we are way too low.” [9/11 Commission, 1/25/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 14] Sweeney says “Oh my God” after taking “a very slow, deep breath,” Woodward will tell ABC News. She says these final words “[v]ery slowly, very calmly, very quietly. It wasn’t in panic,” Woodward will say.
Call Suddenly Cut Off - Woodward then hears what he will describe as “very, very loud static on the other end” of the line. [ABC News, 7/18/2002] After a short time, the line goes dead. [Federal Bureau of Investigation, 9/13/2001, pp. 1-2] Woodward looks up from the phone and tells everyone else in the office that the line has died. [Federal Bureau of Investigation, 9/13/2001, pp. 3-4] Wyatt is on the phone with Ray Howland, an employee at the American Airlines System Operations Control center in Fort Worth, Texas, and has been passing on to him the information that Sweeney was providing to Woodward (see 8:40 a.m.-8:48 a.m. September 11, 2001). She now informs Howland, “Okay, we just lost connection” with Sweeney. [American Airlines, 9/11/2001, pp. 34-41; Rutgers Law Review, 9/7/2011, pp. 14 pdf file]
Flight Services Office Personnel Learn of Crash at WTC - Shortly after Sweeney’s call is cut off, Woodward’s operational manager, Craig Kopetz, will enter the flight services office and say that a plane has just crashed into the WTC. Woodward will not initially connect this news with the crisis he has been dealing with. [Federal Bureau of Investigation, 9/13/2001, pp. 1-2; ABC News, 7/18/2002] Those in the flight services office will then go to their command center. “Approximately 15 minutes later,” according to Elizabeth Williams, one of Woodward’s colleagues, the group will realize that “Flight 11 was the same flight which crashed into the WTC.” [Federal Bureau of Investigation, 9/13/2001, pp. 3-4] The call between Sweeney and Woodward lasts “approximately 12 minutes” and ends at around 8:44 a.m., according to the 9/11 Commission. [9/11 Commission, 2004, pp. 4; 9/11 Commission, 8/26/2004, pp. 11, 14] But according to a summary of phone calls from the hijacked flights presented at the 2006 trial of Zacarias Moussaoui, the call began at 8:32 a.m. and 39 seconds, and lasts 13 minutes and 13 seconds, meaning it ends at 8:45 a.m. and 52 seconds. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] Flight 11 crashes into the WTC less than a minute later, at 8:46 a.m. (see 8:46 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 7]

Entity Tags: Elizabeth D. Williams, Madeline (“Amy”) Sweeney, Ray Howland, Craig Kopetz, Nancy Wyatt, Michael Woodward

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Larry Wansley.Larry Wansley. [Source: Publicity photo]At 8:45 a.m., Larry Wansley learns of the hijacking of Flight 11. Wansley is the managing director of corporate security for American Airlines, and is at the company’s headquarters in Fort Worth, Texas. He is informed of the hijacking in an urgent phone call from the airline’s Command Center, located on the floor above its System Operations Control (SOC), about a mile away from headquarters (see (Between 8:40 a.m. and 8:55 a.m.) September 11, 2001). The SOC learned there was some kind of problem with Flight 11 at 8:20 a.m. (see 8:20 a.m. September 11, 2001). Since as early as 8:21, details of Flight 11 attendant Betty Ong’s emergency call have been constantly relayed to Craig Marquis, a manager at the SOC (see 8:21 a.m. September 11, 2001). Yet the 8:45 call is apparently Wansley’s first notification of the hijacking. He calls Danny Defenbaugh, the special agent in charge of the Dallas FBI office. Wansley is himself a former undercover FBI agent, and Defenbaugh is a longtime friend of his. This call is “the first step in the well-researched, secret hijack-response plan all commercial airlines have in place.” As Wansley is relaying information, he hears screaming from an adjacent conference room, as several employees watch the aftermath of the first WTC crash on television. The TV in Defenbaugh’s office has been turned on, but reportedly neither of the two men connects the images of the burning tower with the hijacking they are trying to deal with. As they continue discussing their response plans, television shows the second plane hitting the South Tower. No doubt realizing this is a terrorist attack, Defenbaugh says, “The ball game just changed.” Around this time, Wansley learns that the first plane to hit the WTC was the hijacked American Airlines flight. He will subsequently make a hurried drive to the nearby Command Center, where the FBI will already be setting up its own command post (see Shortly After 8:46 a.m. September 11, 2001). [Dallas Observer, 11/21/2002; 9/11 Commission, 1/27/2004; 9/11 Commission, 8/26/2004, pp. 14]

Entity Tags: Larry Wansley, Federal Bureau of Investigation, American Airlines, Danny Defenbaugh

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The hole caused by the Flight 11 crash.The hole caused by the Flight 11 crash. [Source: Reuters]Flight 11 slams into the WTC North Tower (Building 1). Hijackers Mohamed Atta Waleed Alshehri, Wail Alshehri, Abdulaziz Alomari, and Satam Al Suqami presumably are killed instantly, and many more in the tower will die over the next few hours. Seismic records pinpoint the crash at 26 seconds after 8:46 a.m. [CNN, 9/12/2001; New York Times, 9/12/2001; North American Aerospace Defense Command, 9/18/2001; USA Today, 12/20/2001; Federal Emergency Management Agency, 5/1/2002, pp. 1-10; New York Times, 5/26/2002; USA Today, 8/12/2002; Associated Press, 8/21/2002; Newsday, 9/10/2002] The NIST report states the crash time to be 8:46:30. [National Institute of Standards and Technology, 9/2005, pp. 19] The 9/11 Commission Report states the crash time to be 8:46:40. [9/11 Commission, 7/24/2004, pp. 7] Investigators believe the plane still has about 10,000 gallons of fuel (see 8:57 a.m. September 11, 2001). [New York Times, 5/26/2002] The plane strikes the 93rd through 99th floors in the 110-story building. No one above the crash line survives; approximately 1,360 people die. Below the crash line, approximately 72 die and more than 4,000 survive. Both towers are slightly less than half full at the time of the attack, with between 5,000 to 7,000 people in each tower. This number is lower than expected. Many office workers have not yet shown up to work, and tourists to the observation deck opening at 9:30 A.M. have yet to arrive. [USA Today, 12/20/2001; National Institute of Standards and Technology, 9/2005, pp. 20-22] The impact severs some columns on the north side of the North Tower. Each tower is designed as a “tube-in-tube” structure and the steel columns which support its weight are arranged around the perimeter and in the core. The plane, which weighs 283,600 lb and is traveling at an estimated speed of around 430 mph (see October 2002-October 2005), severs 35 of the building’s 236 perimeter columns and damages another two. The damage to the South Tower’s perimeter will be similar (see 9:03 a.m. September 11, 2001). [National Institute of Standards and Technology, 9/2005, pp. 5-9, 20, 22] The perimeter columns bear about half of the tower’s weight, so this damage reduces its ability to bear gravity loads by about 7.5 percent. [National Institute of Standards and Technology, 9/2005, pp. 6] The actual damage to the 47 core columns is not known, as there are no photographs or videos of it, but there will be much speculation about this after 9/11. It will be suggested that some parts of the aircraft may have damaged the core even after crashing through the exterior wall. According to the National Institute of Standards and Technology (NIST): “Moving at 500 mph, an engine broke any exterior column it hit. If the engine missed the floor slab, the majority of the engine core remained intact and had enough residual momentum to sever a core column upon direct impact.” [National Institute of Standards and Technology, 9/2005, pp. 107] According to NIST’s base case computer model, three of the core columns are severed and another ten suffer some damage. [National Institute of Standards & Technology, 9/2005, pp. 189 pdf file] If this is accurate, it means that the impact damage to the core reduces the Tower’s strength by another approximately 7.5 percent, meaning that the building loses about 15 percent of its strength in total. This damage will be cited after 9/11 by NIST and others researchers as an event contributing to the building’s collapse (see October 23, 2002 and October 19, 2004). In addition, some of the fireproofing on the steel columns and trusses may be dislodged. The original fireproofing on the fire floors was mostly Blazeshield DC/F, but some of the fireproofing on the flooring has recently been upgraded to Blazeshield II, which is about 20 percent denser and 20 percent more adhesive. [National Institute of Standards & Technology, 9/2005, pp. xxxvi, 83 pdf file] Photographs and videos of the towers will not show the state of fireproofing inside the buildings, but NIST will estimate the damage to it using a computer model. Its severe case model (see (October 2002-October 2005)) will predict that 43 of the 47 core columns are stripped of their fireproofing on one or more floors and that fireproofing is stripped from trusses covering 60,000 ft2 of floor area, the equivalent of about one and a half floors. NIST will say that the loss of fireproofing is a major cause of the collapse (see April 5, 2005), but only performs 15 tests on fireproofing samples (see October 26, 2005). [National Institute of Standards and Technology, 9/2005, pp. 23] According to NIST, more fireproofing is stripped from the South Tower (see 9:03 a.m. September 11, 2001).

Entity Tags: Mohamed Atta, National Institute of Standards and Technology, Satam Al Suqami, Waleed Alshehri, Abdulaziz Alomari, World Trade Center, Wail Alshehri

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

According to PR Week magazine, “immediately” after the attacks on this day, Tim Doke, the vice president for corporate communications for American Airlines, calls Ken Luce, who is the president of the Southwest offices of public relations firm Weber Shandwick Worldwide (WSW). In response, WSW sends more than 20 people to American Airlines’ headquarters in Fort Worth, and to airports around the US. Thus, “While American couldn’t answer many questions, spokespeople subtly steered reporters away from false rumors and leaked information. Employees from WSW and American’s other agency, Burson-Marsteller, served as the firm’s eyes and ears in the airports its staff couldn’t reach while planes were grounded.” [PR Week, 11/5/2001] The American Airlines operations center in Fort Worth was reportedly alerted to the emergency on Flight 11 around 8:21 a.m. (see 8:21 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 5] However, according to the 9/11 Commission, it is not until 9:30 a.m. that the airline confirms that this aircraft had crashed into the World Trade Center. [9/11 Commission, 8/26/2004, pp. 16] So the exact time when Doke called Luce is unclear. The FBI has “essentially gagged” American Airlines from any meaningful communication with the media immediately following the attacks. According to Doke, though, in response to subsequent media demands about how the terrorists got through security, American will make use of a number of airline security people it had “intentionally cultivated relationships with over the years to help carry our messages and put some of the media hysteria into perspective.” [Jack O'Dwyer's Newsletter, 12/4/2002]

Entity Tags: Tim Doke, American Airlines, Ken Luce, Weber Shandwick Worldwide

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

David Boren.David Boren. [Source: University of Oklahoma]CIA Director George Tenet is told of the first WTC crash while he is eating breakfast with his mentor, former Senator David Boren (D-OK), at the St. Regis Hotel in Washington, DC. They are interrupted when CIA bodyguards converge on the table to hand Tenet a cell phone. Tenet is told that the WTC has been attacked by an airplane. Boren later says, “I was struck by the fact that [the messenger] used the word ‘attacked.’” Tenet then hands the cell phone back to an aide and says to Boren, “You know, this has bin Laden’s fingerprints all over it.” “‘He was very collected,’ Boren recalls. ‘He said he would be at the CIA in 15 minutes, what people he needed in the room and what he needed to talk about.’” [USA Today, 9/24/2001; ABC News, 9/14/2002] According to other accounts, Tenet responds to the caller, “They steered the plane directly into the building?” Tenet then says to Boren, “That looks like bin Laden.” Tenet muses aloud, “I wonder if this has something to do with the guy [Zacarias Moussaoui] who trained for a pilot’s license.” (Moussaoui had been arrested several weeks earlier.) [St. Paul Pioneer Press, 5/29/2002; Stern, 8/13/2003] According to another account, Tenet pauses while on the phone to tell Boren, “The World Trade Center has been hit. We’re pretty sure it wasn’t an accident. It looks like a terrorist act,” then returns to the phone to identify who should be summoned to the CIA situation room. [Time, 9/14/2001] Tenet later tells author Ronald Kessler, “There was no doubt that al-Qaeda was going to come here eventually, and that something spectacular was planned. I knew immediately who it was [behind the attack].” [Kessler, 2003, pp. 196] In his own 2007 book, Tenet will largely confirm the above accounts. He will add, “Most people, I understand, assumed that the first crash was a tragic accident. It took the second plane hitting the second tower to show them that something far worse was going on. That wasn’t the case for me. We had been living too intimately with the possibility of a terrorist attack on the United States. I instantly thought that this had to be al-Qaeda.” He also mentions thinking aloud about Moussaoui. [Tenet, 2007, pp. 161] Tenet will subsequently hurry back to CIA headquarters in his car (see (8:55 a.m.-9:15 a.m.) September 11, 2001).

Entity Tags: David Boren, Osama bin Laden, Zacarias Moussaoui, George J. Tenet, Central Intelligence Agency, World Trade Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

CIA Director George Tenet has just learned of the first attack on the WTC while having breakfast with former Senator David Boren (D-OK) at the St. Regis Hotel in Washington, DC. He later says, “It was obvious to us both that I had to leave immediately.” Along with Tim Ward, the head of his security detail, he gets into his car and, with lights flashing, hurries back to the CIA headquarters in Langley. Tenet later recalls that in these first minutes after the attack, “All the random dots we had been looking at started to fit into a pattern.… [M]y head was exploding with connections. I immediately thought about the ‘Bojinka’ plot to blow up twelve US airliners over the Pacific and a subsequent plan to fly a small airplane into CIA headquarters, which was broken up in 1994.” During his journey, he calls John Moseman, his chief of staff, and instructs him to assemble the senior CIA staff and key people from the Counterterrorist Center in the conference room next to his office. However, Tenet claims, it is difficult for him to get calls through on the secure phone, meaning he is “Essentially… in a communications blackout between the St. Regis and Langley, the longest twelve minutes of my life.” He only learns that a second plane hit the World Trade Center when he arrives at CIA headquarters. Tenet enters the conference room at around 9:15 a.m. By that time, he says, “I don’t think there was a person in the room who had the least doubt that we were in the middle of a full-scale assault orchestrated by al-Qaeda.” [Tenet, 2007, pp. 161-163]

Entity Tags: George J. Tenet, Central Intelligence Agency

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

In the Washington, DC, area, members of the public, emergency responders, and government officials experience serious communications problems. Telephone and cell phone services around the capital remain unavailable to members of the public for most of the day. [Verton, 2003, pp. 149]
bullet Particular problems are experienced around the Pentagon. Reportedly, cellular and landline telephone communications there are “virtually unreliable or inaccessible during the first few hours of the response,” after it is hit at 9:37 (see After 9:37 a.m. September 11, 2001). [US Department of Health and Human Services, 7/2002, pp. C36 pdf file]
Some senior government officials also experience communications difficulties:
bullet CIA Director George Tenet has problems using his secure phone while heading from a Washington hotel back to CIA headquarters, located about eight miles outside Washington (see (8:55 a.m.-9:15 a.m.) September 11, 2001). [Independent, 11/6/2002; Tenet, 2007, pp. 161-162]
bullet Secretary of State Colin Powell has to take a seven-hour flight from Peru, to get back to the capital. He later complains that, during this flight, “because of the communications problems that existed during that day, I couldn’t talk to anybody in Washington” (see (12:30 p.m.-7:30 p.m.) September 11, 2001). [ABC News, 9/11/2002]
bullet Between the time of the second WTC attack and about 9:45 a.m., Vice President Dick Cheney, who is at the White House, has problems reaching Speaker of the House Dennis Hastert at the US Capitol by secure telephone (see (9:04 a.m.-9:45 a.m.) September 11, 2001). [Daily Herald (Arlington Heights), 9/11/2002; Hayes, 2007, pp. 336-337]
bullet Even President Bush experiences difficulties communicating with Washington after leaving a school in Florida, and subsequently while flying on Air Force One (see (9:34 a.m.-9:43 a.m.) September 11, 2001). [Canadian Broadcasting Corporation, 9/10/2006]
A classified after-action report will later be produced, based on observations from a National Airborne Operations Center plane launched near Washington shortly before the time of the Pentagon attack (see (9:27 a.m.) September 11, 2001). According to one government official, the report indicates that the nation was “deaf, dumb, and blind” for much of the day. [Verton, 2003, pp. 150-151] Members of the public in New York City also experience communications problems throughout the day, particularly with cell phones (see (After 10:00 a.m.) September 11, 2001).

Entity Tags: Colin Powell, Richard (“Dick”) Cheney, Dennis Hastert, George J. Tenet, George W. Bush

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

John Fulton.John Fulton. [Source: NLESI]A training exercise is scheduled to begin at a US intelligence agency located just over 20 miles from the Pentagon, based around the scenario of a small corporate jet plane experiencing a mechanical failure and crashing into a tower building there. The exercise, which has been planned for several months, is to take place at the headquarters of the National Reconnaissance Office (NRO) in Chantilly, Virginia, four miles away from Washington Dulles International Airport and 24 miles from the Pentagon. [Associated Press, 8/21/2002; United Press International, 8/22/2002] Its purpose is to test the agency’s employees’ ability to respond to a small aircraft crash. [Associated Press, 8/21/2002; 9/11 Commission, 7/14/2003]
Simulated Plane Crash - The exercise is set to commence at 9:00 a.m., when its observers meet to be briefed. The observers and exercise role players are to move to their positions for the exercise 10 to 15 minutes later. The plane in the exercise scenario is a Learjet 35A with two pilots and four passengers on board, which takes off at 9:30 a.m. from Dulles Airport. [9/11 Commission, 7/14/2003] This is the airport Flight 77, which crashes into the Pentagon at 9:37 a.m., took off from earlier in the morning (see (8:20 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 8-10] A minute after taking off, the Learjet is supposed to experience a mechanical failure. It then goes out of control, leading it to crash into one of the four towers at the NRO’s headquarters at around 9:32 a.m. (see 9:30 a.m.-10:30 a.m. September 11, 2001). No real plane is going to be used in the exercise, but some stairwells and exits at the NRO headquarters are to be closed off in order to simulate the damage from the crash, forcing employees to find other ways to evacuate the building. [Associated Press, 8/21/2002; 9/11 Commission, 7/14/2003]
Scenario Created by War Gaming Division - The exercise scenario was imagined by the NRO’s internal war gaming division. [United Press International, 8/22/2002] The exercise is being run by John Fulton, the chief of this division, and his team at the CIA. [National Law Enforcement and Security Institute, 8/4/2002; National Law Enforcement and Security Institute, 8/6/2002 pdf file]
Highly Secretive Agency - The NRO is an agency of the US Department of Defense. Its mission is “to ensure that the US has the technology and spaceborne and airborne assets needed to acquire intelligence worldwide.” [US Department of Defense, 9/18/1992] It operates many of the nation’s spy satellites. [Associated Press, 8/21/2002] According to the New York Times, “It designs, builds, and operates spy satellites that photograph and overhear what other countries are up to.” [New York Times, 8/10/1994] The NRO employs some 3,000 people. These employees are drawn from the CIA and the military. [Associated Press, 8/21/2002] The New York Times has called the NRO “probably the most secretive of the intelligence agencies.” Until 1992, its existence was not even officially disclosed. [New York Times, 8/10/1994]
Exercise Canceled - According to NRO spokesman Art Haubold, the exercise will be called off “as soon as real world events began to unfold.” However, he does not give a specific time. All but the NRO’s most essential employees will then be sent home. [United Press International, 8/22/2002] Haubold will later comment, “It was just an incredible coincidence” that the exercise scenario “happened to involve an aircraft crashing into our facility.” [Associated Press, 8/21/2002]

Entity Tags: National Reconnaissance Office, Central Intelligence Agency, Art Haubold, John Fulton

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

In the Defense Intelligence Agency (DIA) comptroller’s office, on the first floor of the Pentagon’s C-ring, workers are reportedly uneasy at the news of the plane crashes in New York. However, Paul Gonzales, a retired Navy commander who is now a supervisor there, confidently declares that the Pentagon is probably the safest building in the world. So by 9:30 a.m., most of the workers in his section will be settling back to their usual business. The DIA comptroller’s office is one of the areas impacted when the Pentagon is hit at 9:37 (see 9:37 a.m. September 11, 2001). Of the 18 workers there, seven will die and five others will be hospitalized. [Washington Post, 3/11/2002; Vogel, 2007, pp. 429; Tennessean, 9/11/2007]

Entity Tags: Paul Gonzales, Defense Intelligence Agency

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

National Security Adviser Condoleezza Rice tries to gather together the principals of the National Security Council (NSC), but is unable to get in touch with key officials. Rice realized the US was under terrorist attack during a staff meeting, when her assistant informed her of the second plane striking the World Trade Center (see (9:04 a.m.) September 11, 2001). She had then headed to the White House Situation Room’s operations center. [Newsweek, 12/30/2001; Bumiller, 2007, pp. xii] Here she intends to assemble the principals of the NSC for a crisis meeting. [O, the Oprah Magazine, 2/1/2002] Along with the national security adviser, the principal members of the NSC are the president, the vice president, the secretary of state, the secretary of the treasury, and the secretary of defense; additionally, the CIA director and the chairman of the Joint Chiefs of Staff are statutory advisers to the NSC. [US President, 2/13/2001; Felix, 2002, pp. 226] However, Rice remembers that Secretary of State Colin Powell is currently away in Peru (see (8:30 a.m.) September 11, 2001). [MSNBC, 9/11/2002] Treasury Secretary Paul O’Neill is away in Japan. [US Department of the Treasury, 11/29/2001; US Department of the Treasury, 1/23/2002] And Chairman of the Joint Chiefs of Staff Henry Shelton is on his way to Europe for a NATO meeting there. [CNN, 10/1/2001] Rice tries calling Defense Secretary Donald Rumsfeld, who is in his office at the Pentagon (see (Shortly After 9:03 a.m.) September 11, 2001), but cannot reach him. [PBS Frontline, 7/12/2002; Clarke, 2006, pp. 218-219; Cockburn, 2007, pp. 1] She is also unable to get a call through to CIA Director George Tenet. [Bumiller, 2007, pp. xii] (Tenet will later claim that, around this time, he is having trouble using his secure phone while being driven out to CIA headquarters (see (8:55 a.m.-9:15 a.m.) September 11, 2001). [Tenet, 2007, pp. 161-162] ) Also around this time, in the Secure Video Conferencing Center just off the main floor of the Situation Room, counterterrorism “tsar” Richard Clarke is trying to convene a video teleconference with other top officials (see (9:10 a.m.) September 11, 2001). [Bumiller, 2007, pp. xii]

Entity Tags: Donald Rumsfeld, George J. Tenet, Henry Hugh Shelton, Paul O’Neill, Colin Powell, National Security Council, Condoleezza Rice

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Gary Walters.Gary Walters. [Source: C-SPAN]Gary Walters, the chief White House usher, and a few of his colleagues take the time to clear up the White House grounds ready for when President Bush returns, and even continue with the task after the White House is evacuated. Earlier this morning, many White House staffers were busy preparing for the annual Congressional picnic, which was scheduled to take place this evening (see 8:30 a.m. September 11, 2001). About 170 to 180 picnic tables have been set up on the South Lawn for the event. After he learns that a second plane has crashed into the World Trade Center (see 9:03 a.m. September 11, 2001), Walters decides to start moving the picnic tables off the lawn so Bush’s helicopter will be able to land on the grounds when the president returns to the White House. [National Journal, 8/31/2002; Values in World Thought, 4/4/2006; Peter Schnall, 7/12/2016]
Usher Arranges to Clear the Lawn - He coordinates with the National Park Service, which is in charge of the White House grounds, to determine who will be clearing away the picnic tables. [Brower, 2015, pp. 257] He then sets about moving the tables. “I got the staff together and started sending them out to the south grounds—anybody I could think of—because I knew that we had to try to move as quickly as possible,” he will later recall. [National Journal, 8/31/2002] However, at about 9:45 a.m., the White House is evacuated after the Secret Service learns of a possible threat against it (see (9:45 a.m.) September 11, 2001). [Associated Press, 2001 pdf file; CNN, 9/12/2001]
Staffers Continue Clearing the Grounds, despite the Danger - Around this time, Walters sees the smoke coming from the Pentagon, which was attacked at 9:37 a.m. (see 9:37 a.m. September 11, 2001), and realizes the White House could be hit next. And yet he decides that he needs to stay where he is in order to clear up the grounds. “As far as I was concerned, my responsibility was there at the White House,” he will comment. [Brower, 2015, pp. 258] “I knew we had to get those tables out,” he will state, adding, “I even felt more urgency, since obviously this was a coordinated attack now.” [National Journal, 8/31/2002] While the Secret Service is ordering people to run for their lives, Walters grabs a few of his colleagues and tells them they need to stay and help clear away the picnic tables. “I got the word that everybody was evacuating, but we had something that we needed to do,” he will comment. [Brower, 2015, pp. 258] After hearing that another suspicious plane is approaching, however, Walters and his colleagues go to the southeast knoll, a rise in the White House lawn, and just stand there, watching the sky and waiting.
Lawn Is Cleared by Early Afternoon - By around 11:00 a.m., they are becoming impatient. Walters therefore says, “Guys, let’s go move some picnic tables.” The men then start carrying the picnic tables off the lawn. A police officer joins them and eventually about a dozen people are helping them to move the tables. By around 1:00 p.m. all of the tables have been removed from the lawn. At about 3:45 p.m., Walters is called by someone from the military, who asks him to clear the South Lawn so the president’s helicopter will be able to land there. Walters laughs and says this has already been done. [National Journal, 8/31/2002] The president’s helicopter, with Bush on board, will land on the South Lawn at around 6:55 p.m. (see (6:54 p.m.) September 11, 2001). [CNN, 9/12/2001; Rove, 2010, pp. 263]
Usher Will Later Justify His Actions - Walters will, in 2016, explain why he made the effort to clear up the White House grounds, despite the danger to himself and his colleagues. “One of the things that I turned to in my own mind on 9/11 was the role that the White House plays in disasters, wars,” he will say, adding, “People have a tendency to turn to the White House.” He will continue: “And I knew that the president wasn’t gonna be satisfied talking from a bunker somewhere or away from the White House. And that’s why we put the effort that we did into cleaning up the south grounds, so that [his] helicopter could land there. That was what the American people were used to seeing—the presidential helicopter coming in—and the president was going to address the nation from the Oval Office.” [Peter Schnall, 7/12/2016]

Entity Tags: National Park Service, Gary Walters

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Arthur Eberhart.Arthur Eberhart. [Source: Spc. Edgar R. Gonzalez]In a government report analyzing the effectiveness of rescue worker response to the Pentagon crash, it is mentioned that, “At about 9:20 a.m., the WFO [FBI Washington Field Office] Command Center [is] notified that American Airlines Flight 77 had been hijacked shortly after takeoff from Washington Dulles International Airport. [Special Agent in Charge Arthur] Eberhart dispatche[s] a team of 50 agents to investigate the Dulles hijacking and provide additional security to prevent another. He sen[ds] a second team to Ronald Reagan Washington National Airport as a precautionary step. At the WFO Command Center, Supervisory Special Agent (SSA) Jim Rice [is] on the telephone with the Pentagon when Flight 77 crashe[s] into the building.” [US Department of Health & Human Services, 7/2002, pp. C-55] Yet according to the 9/11 Commission, NORAD is not told that Flight 77 had been hijacked at this time or any time before it crashes. However, the FAA has claimed they officially warned NORAD at 9:24 a.m. (see (9:24 a.m.) September 11, 2001) and informally warned them even earlier (see (9:24 a.m.) September 11, 2001).

Entity Tags: North American Aerospace Defense Command, Arthur Eberhart, US Department of Defense, Federal Aviation Administration, Albert T. Church III, Ronald Reagan Washington National Airport, FBI Washington Field Office

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Shortly after 9/11, NORAD reported that the FAA notified them at this time that Flight 77 “may” have been hijacked and that it appears headed toward Washington. [Washington Post, 9/12/2001; CNN, 9/17/2001; North American Aerospace Defense Command, 9/18/2001; Guardian, 10/17/2001; Associated Press, 8/21/2002] Apparently, flight controllers at Dulles International Airport discover a plane heading at high speed toward Washington; an alert is sounded within moments that the plane appears to be headed toward the White House. [Washington Post, 11/3/2001] In 2003, the FAA supported this account, but claimed that they had informally notified NORAD earlier. “NORAD logs indicate that the FAA made formal notification about American Flight 77 at 9:24 a.m. (see (9:24 a.m.) September 11, 2001), but information about the flight was conveyed continuously during the phone bridges before the formal notification.” [Federal Aviation Administration, 5/22/2003] Yet in 2004, the 9/11 Commission claims that both NORAD and the FAA are wrong. The 9/11 Commission explains that the notification NEADS received at 9:24 a.m. was the incorrect information that Flight 11 had not hit the WTC and was headed south for Washington, D.C. Thus, according to the 9/11 Commission, NORAD is never notified by the FAA about the hijacking of Flight 77, but accidentally learns about it at 9:34 a.m. (see 9:34 a.m. September 11, 2001). [9/11 Commission, 6/17/2004]

Entity Tags: Washington Dulles International Airport, Federal Aviation Administration, North American Aerospace Defense Command

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

According to some accounts, Vice President Dick Cheney is in the Presidential Emergency Operations Center (PEOC) below the White House by this time, along with Transportation Secretary Norman Mineta and others. Mineta will recall that, while a suspicious plane is heading toward Washington, an unidentified young man comes in and says to Cheney, “The plane is 50 miles out.” Mineta confers with acting FAA Deputy Administrator Monte Belger, who is at the FAA’s Washington headquarters. Belger says to him: “We’re watching this target on the radar, but the transponder’s been turned off. So we have no identification.” According to Mineta, the young man continues updating the vice president, saying, “The plane is 30 miles out,” and when he gets down to “The plane is 10 miles out,” asks, “Do the orders still stand?” In response, Cheney “whipped his neck around and said, ‘Of course the orders still stand. Have you heard anything to the contrary?’” Mineta will say that, “just by the nature of all the events going on,” he infers that the order being referred to is a shootdown order. Nevertheless, Flight 77 continues on and hits the Pentagon. [BBC, 9/1/2002; ABC News, 9/11/2002; 9/11 Commission, 5/23/2003; 9/11 Commission, 5/23/2003; St. Petersburg Times, 7/4/2004] However, the 9/11 Commission will later claim the plane heading toward Washington is only discovered by the Dulles Airport air traffic control tower at 9:32 a.m. (see 9:32 a.m. September 11, 2001). But earlier accounts, including statements made by the FAA and NORAD, will claim that the FAA notified the military about the suspected hijacking of Flight 77 at 9:24 a.m., if not before (see (9:24 a.m.) September 11, 2001). The FBI’s Washington Field Office was also reportedly notified that Flight 77 had been hijacked at about 9:20 a.m. (see (9:20 a.m.) September 11, 2001). The 9/11 Commission will further contradict Mineta’s account saying that, despite the “conflicting evidence as to when the vice president arrived in the shelter conference room [i.e., the PEOC],” it has concluded that he only arrived there at 9:58 a.m. [9/11 Commission, 6/17/2004] According to the Washington Post, the discussion between Cheney and the young aide over whether “the orders” still stand occurs later than claimed by Mineta, and is in response to Flight 93 heading toward Washington, not Flight 77. [Washington Post, 1/27/2002]

Entity Tags: Richard (“Dick”) Cheney, Monte Belger, Norman Mineta

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Gordon England.Gordon England. [Source: US Department of Defense]Secretary of the Navy Gordon England is unable to communicate with colleagues on the ground while he is being flown from Texas to Washington, DC. England, the Navy’s top civilian official, traveled to Fort Worth, Texas, the previous evening to give a speech to the Navy League. When the terrorist attacks began this morning, he was getting ready to fly back to Washington. Initially, however, the Navy plane he was going to travel on was grounded. [CNN, 10/16/2001; American Forces Press Service, 9/7/2006] (The FAA ordered a ground stop to prevent any aircraft taking off across the US at around 9:26 a.m. (see (9:26 a.m.) September 11, 2001). [US Congress. House. Committee On Transportation And Infrastructure, 9/21/2001; 9/11 Commission, 7/24/2004, pp. 25] ) But after a “short period,” England will later recall, the Navy secretary and his companions “got clearance to come back to Washington.” While they are flying to the capital, however, they are unable to communicate with their colleagues on the ground. When he is asked about the flight, England will recall, “Well, of course, we didn’t have any communications.” England and his companions consequently have little knowledge of what the attacks involved. “We didn’t know what was happening,” England will say. “Literally just knew some of the things that happened, knew that something had been hit in Washington, but didn’t know until we were airborne that it had been the Pentagon.” England only learns more about what has happened when his plane lands. “I really didn’t hear much until we got on the ground,” he will say. Why England and those with him have these communication problems is unknown. After arriving in Washington, England joins colleagues of his at the Naval Criminal Investigative Service headquarters, where the Navy has set up a temporary headquarters (see After 9:37 a.m. September 11, 2001). [CNN, 10/16/2001; Goldberg et al., 2007, pp. 133] Other senior US government officials also have trouble making and receiving communications while the attacks are taking place this morning, and in the following hours (see (After 8:55 a.m.) September 11, 2001). These officials include President Bush (see (9:34 a.m.-9:43 a.m.) September 11, 2001), Secretary of State Colin Powell (see (12:30 p.m.-7:30 p.m.) September 11, 2001), CIA Director George Tenet (see (8:55 a.m.-9:15 a.m.) September 11, 2001), and House Speaker Dennis Hastert (see (9:04 a.m.-9:45 a.m.) September 11, 2001). [Telecom News, 2002 pdf file; Hastert, 2004, pp. 6; Canadian Broadcasting Corporation, 9/10/2006; Tenet, 2007, pp. 162]

Entity Tags: Gordon England

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

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