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Context of '(Shortly Before 11:45 a.m.) September 11, 2001: President Bush Finally Talks to First Lady on the Phone'

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The Russell Senate Office Building.The Russell Senate Office Building. [Source: Senate Photography Studio]Laura Bush, the president’s wife, spends time in the office of Senator Edward Kennedy (D-MA) after arriving at the Russell Senate Office Building on Capitol Hill, where she was originally scheduled to testify before the Senate education committee. [Bush, 2010, pp. 197-199] Bush was set to appear before the Senate Committee on Health, Education, Labor, and Pensions, which Kennedy chairs, at 10:00 a.m., to talk about early childhood education. [USA Today, 9/10/2001; CNN, 9/12/2001; CNN, 9/11/2002]
First Lady Arrives at Senate Building - She arrives at the Russell Senate Office Building at 9:16 a.m. [National Journal, 8/31/2002; Bush, 2010, pp. 198] Her Secret Service agents informed her of the first crash at the World Trade Center as she was getting into her limousine for the drive from the White House to Capitol Hill (see (8:55 a.m.) September 11, 2001) and told her about the second crash a couple of minutes before she arrives at the Russell Office Building (see (9:14 a.m.) September 11, 2001). [CNN, 9/11/2002; Bush, 2010, pp. 197-198] Kennedy, who has been informed of the attacks in New York, goes to greet Bush when she arrives. [CNN, 9/11/2002; Kennedy, 2009, pp. 492]
First Lady and Kennedy Discuss 'Mundane Things' - After Kennedy meets Bush, the two agree immediately to postpone the Senate hearing. [Us Weekly, 10/15/2001; Andersen, 2002, pp. 4] Instead of going to the hearing room, they go to Kennedy’s office, accompanied by members of Bush’s staff. [National Journal, 8/31/2002; Kessler, 2006, pp. 135] A television is on in the corner of the room, showing the coverage of the burning WTC towers. However, rather than focusing on the attacks in New York, Kennedy takes Bush on a tour of his office, pointing out various pictures, furniture, and pieces of memorabilia. He also presents her with a print of a painting he has done. [Bush, 2010, pp. 198] Bush will later recall that she and Kennedy talk about “mundane things,” such as the Capitol and the offices there. [CNN, 9/11/2002; Gerhart, 2004, pp. 162]
Senator Gregg Joins First Lady and Kennedy - After a time, they are joined by Senator Judd Gregg (R-NH), who is on the education committee and is a Bush family friend. While Gregg and Bush sit on couches in the office, Bush will recall, Kennedy continues “chatting about anything other than the horrific images unfolding on the tiny screen across the room.” Gregg will say: “I think Senator Kennedy was trying to distract everybody, keep us thinking about other things, maybe. But we were talking about some other items [besides the terrorist attacks], actually.” However, Bush keeps glancing at the television to see the coverage of the attacks. [CNN, 9/11/2002; Bush, 2010, pp. 198-199]
Secret Service Agents 'Frantically' Seek Details of Attacks - While the first lady is in Kennedy’s office, her Secret Service agents and senior staff “frantically worked their earpieces and cell phones to get a handle on the unfolding attacks,” according to Us Weekly magazine. Although those in the room aren’t catching everything about the attacks that is being shown on television, Bush will recall that they “knew what was happening because people kept coming in.” [Us Weekly, 10/15/2001] However, members of Bush’s staff have difficulty contacting others. Noelia Rodriguez, the first lady’s press secretary, will say, “Nobody could get a cell [phone call] to get through, and we took turns using the office phone.” [National Journal, 8/31/2002]
First Lady Works on Public Statement - The first lady and those with her watch President Bush delivering a short statement to the nation from the Emma E. Booker Elementary School in Sarasota, Florida, at 9:30 a.m. (see 9:30 a.m. September 11, 2001) on a small television on the desk of Kennedy’s receptionist. [White House, 9/11/2001; CNN, 9/12/2001; Bush, 2010, pp. 199] Although Jim Manley, Kennedy’s spokesman, initially tells reporters that the senators and the first lady will not be making any statements to the press, Kennedy subsequently decides they should. [Gerhart, 2004, pp. 161] Therefore, after watching the president’s statement, the first lady goes to a private room with Rodriguez and they start writing down what she will say. [National Journal, 8/31/2002] Kennedy, Gregg, and Bush will appear before the press at around 9:41 a.m. (see 9:41 a.m. September 11, 2001). [CNN, 9/11/2001; Bush, 2010, pp. 199]

Entity Tags: Judd Gregg, Jim Manley, Laura Bush, Edward M. (“Ted”) Kennedy, Noelia Rodriguez, US Secret Service

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Laura Bush with Senators Edward Kennedy and Judd Gregg.Laura Bush with Senators Edward Kennedy and Judd Gregg. [Source: CNN]First Lady Laura Bush, Senator Edward Kennedy (D-MA), and Senator Judd Gregg (R-NH) appear before reporters and television cameras to announce that a planned Senate education committee hearing has been postponed, and to comment on the terrorist attacks in New York. [Associated Press, 9/11/2001; CNN, 9/11/2001; Bush, 2010, pp. 199] Bush was scheduled to testify before the Senate Committee on Health, Education, Labor, and Pensions, which Kennedy chairs, at 10:00 a.m. [USA Today, 9/10/2001; CNN, 9/12/2001] She now goes with Kennedy and Gregg to the Caucus Room in the Russell Senate Office Building, to tell reporters there that the hearing has been called off. [Time, 12/31/2001; Bush, 2010, pp. 199] The beginning of their appearance is shown live on CNN.
Hearing Has Been Postponed, Not Canceled - Kennedy starts by emphasizing that today’s hearing has been postponed, rather than canceled, and then says, “We are not going to see the business of America deferred because of terrorism, whether it’s in education or another area of public policy.” [Associated Press, 9/11/2001; CNN, 9/11/2001; CNN, 9/11/2001]
First Lady Becomes 'Comforter in Chief' - After Kennedy asks her if she would like to say anything, Bush says to the reporters: “Our hearts and our prayers go out to the victims of this act of terrorism and… our support goes to the rescue workers. And all of our prayers are with everyone there right now.” Then, as she and the senators turn to leave, Laurence McQuillan of USA Today says to her: “Children are kind of struck by all this. Is there a message you could tell to the nation’s…” Before he can finish the sentence, Bush replies, “Parents need to reassure their children everywhere in our country that they’re safe.” [CNN, 9/11/2002; Gerhart, 2004, pp. 163; Bush, 2010, pp. 199] With these words, journalist and author Ronald Kessler will later write, Bush “became the comforter in chief, calmly reassuring the nation and dispensing advice on how parents should deal with the tragedy.” [Kessler, 2006, pp. 136] Noelia Rodriguez, the first lady’s press secretary, will later comment that Bush’s response to McQuillan is “what people remember her for that day.” [National Journal, 8/31/2002] As Bush, Kennedy, and Gregg are leaving the room, Bush’s advance man will receive a call informing him of the attack at the Pentagon (see (9:45 a.m.-9:50 a.m.) September 11, 2001). [Bush, 2010, pp. 200]

Entity Tags: Judd Gregg, Larry McQuillan, Edward M. (“Ted”) Kennedy, Laura Bush, Noelia Rodriguez

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

President Bush’s daughters Barbara and Jenna.President Bush’s daughters Barbara and Jenna. [Source: ABC News]After boarding Air Force One, President Bush is concerned about the safety of his wife and daughters. He heads directly to his private cabin near the front of the plane, and then his first act is to order his Secret Service agents to get additional protection for his twin daughters, Barbara and Jenna, who are both at university, and his wife Laura, who is on Capitol Hill (see 9:16 a.m.-9:40 a.m. September 11, 2001 and 9:41 a.m. September 11, 2001). At about 10:37 a.m., Bush will be informed that all three have successfully been moved to safe locations (see (10:37 a.m.) September 11, 2001). [New Yorker, 9/25/2001; Woodward, 2002, pp. 16; Sammon, 2002, pp. 99-100, 108]

Entity Tags: US Secret Service, George W. Bush

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Judd Gregg.Judd Gregg. [Source: US Congress]Laura Bush, the president’s wife, and her entourage stay in the office of Senator Judd Gregg (R-NH) as they wait for the Secret Service emergency response team to arrive and take them away from Capitol Hill. Bush and those with her in the Russell Senate Office Building headed to Gregg’s office after they learned of the attack on the Pentagon and Bush’s Secret Service agents told them to go to the basement (see (9:45 a.m.-9:50 a.m.) September 11, 2001). (Gregg’s office is on a lower floor of the building, though whether it is in the basement is unclear.)
First Lady Unable to Contact Daughters - From Gregg’s office, Bush tries calling her daughters, Barbara and Jenna, who are both at university. [Bush, 2010, pp. 200] She is unable to reach them at this time. According to journalist and author Christopher Andersen, she is told that “they had both already been hustled off to what the Secret Service called ‘secure locations.’” [Newsweek, 12/3/2001; Andersen, 2002, pp. 6]
First Lady and Senator Talk about Families - The first lady then sits with Gregg, who is a longtime Bush family friend, and, she will later recall, they talk “quietly about our families and our worries for them, and the overwhelming shock we both felt.” [New York Times, 10/4/2004; Bush, 2010, pp. 200] Senator Edward Kennedy (D-MA), who is also in Gregg’s office at this time, will recall, “We kept the television set off and simply talked for a while.” [Kennedy, 2009, pp. 492]
Reporters Cannot Travel with First Lady - Noelia Rodriguez, the first lady’s press secretary, is worried about the pool reporters who are with them. She will describe, “We put them all in a room,” but Bush’s Secret Service agents tell her, “We have to leave here and we can’t take [the pool reporters] with us.” Laurence McQuillan, of USA Today, reassures Rodriguez, telling her, “Don’t worry about us.” [National Journal, 8/31/2002] Bush remains in Gregg’s office until members of the Secret Service, including the emergency response team, collect her from there (see (Shortly After 10:00 a.m.) September 11, 2001). [Bush, 2010, pp. 200] She and her staff leave the Russell Senate Office Building at around 10:10 a.m., and are then driven to a “secure location” (see (10:10 a.m.-10:55 a.m.) September 11, 2001). [National Journal, 8/31/2002]

Entity Tags: Jenna Bush, Barbara Pierce Bush, Noelia Rodriguez, US Secret Service, Larry McQuillan, Laura Bush, Edward M. (“Ted”) Kennedy, Judd Gregg

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Andi Ball.Andi Ball. [Source: White House]Laura Bush, the president’s wife, and her entourage are driven from Capitol Hill to the Secret Service headquarters in Washington, DC, for their own security, but their journey is slowed by the heavy traffic. [Woodward, 2002, pp. 17; National Journal, 8/31/2002; Kessler, 2006, pp. 136; Bush, 2010, pp. 200-201] Bush has been at the Russell Senate Office Building in Washington, where she was originally scheduled to testify before a Senate committee. [CNN, 9/12/2001; Woodward, 2002, pp. 16-17] Her Secret Service agents have said they are going to take the first lady and her staff to a secure location. [Kessler, 2006, pp. 136] After the Secret Service emergency response team arrived for her, Bush was escorted out of the Russell Senate Office Building and to her limousine (see (Shortly After 10:00 a.m.) September 11, 2001). Bush and those accompanying her leave Capitol Hill at 10:10 a.m., according to Noelia Rodriguez, the first lady’s press secretary.
Agents with Guns Drawn Protect Motorcade - Secret Service agents protect Bush’s motorcade with their guns as it heads to the secure location. Ashleigh Adams, the first lady’s deputy press secretary, will later recall, “It felt like we were in a war, because the Secret Service was driving next to the motorcade and they were hanging out of the windows with their machine guns out.” She will add that she has “been around the agents” before, but has “never seen them with their guns.”
Motorcade Delayed by Traffic - However, the motorcade is slowed by the heavy traffic. Bush will describe, “Outside our convoy windows, the city streets were clogged with people evacuating their workplaces and trying to reach their own homes.” Rodriguez will say, “In the car, we seemed to be going in slow motion.” [National Journal, 8/31/2002; Bush, 2010, pp. 200] “The traffic was so bad that everything was stopped,” Andi Ball, Bush’s chief of staff, will recall. One of the Secret Service agents escorting Bush and her staff will later say a car sideswiped them during the journey.
Secure Location Is Secret Service Headquarters - The “secure location” that Bush and her staff are being taken to turns out to be the Secret Service headquarters. [Kessler, 2006, pp. 136] The Secret Service headquarters, according to journalist and author Ronald Kessler, is “an anonymous nine-story tan brick building on H Street at Ninth Street NW in Washington.” [Kessler, 2009, pp. 23] It is located a few blocks from the White House. After the Oklahoma City bombing in 1995 (see 8:35 a.m. - 9:02 a.m. April 19, 1995) it was reinforced to survive a large-scale blast. Bush and her entourage arrive there through an underground entrance. [Washington Post, 8/23/2009; Bush, 2010, pp. 200-201]
Journey Reportedly Takes 45 Minutes - The exact time they arrive at is unclear. According to Washington Post reporter Bob Woodward, “In the traffic jam from the Capitol, it took 45 minutes to get [Bush] to Secret Service headquarters.” This would mean the first lady arrives there at around 10:55 a.m. [Woodward, 2002, pp. 17] However, Bush will write that she watches the North Tower of the World Trade Center collapsing “live in front of my eyes,” on a screen at the headquarters. [Bush, 2010, pp. 201] If this is correct, she must arrive at the headquarters sometime before 10:28 a.m., when the North Tower comes down (see 10:28 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 311] White House spokespeople will refuse to disclose where the first lady has been taken to, only saying she is at a “secure location.” [Associated Press, 9/11/2001; CNN, 9/12/2001; CNN, 9/11/2002]

Entity Tags: Andrea Ball, Laura Bush, Ashleigh Adams, Noelia Rodriguez, US Secret Service

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

President Bush, who is on Air Force One, is informed that his wife, Laura Bush, and his daughters, Jenna and Barbara, have been moved to safe locations. When he got on Air Force One in Sarasota, Florida, Bush was concerned about the safety of his wife and daughters, and requested additional protection for them (see (9:44 a.m.) September 11, 2001). At that time, the first lady was on Capitol Hill, in Washington, DC (see 9:16 a.m.-9:40 a.m. September 11, 2001 and 9:41 a.m. September 11, 2001). Barbara and Jenna Bush are students at Yale and the University of Texas, respectively. [New Yorker, 9/25/2001; Sammon, 2002, pp. 100, 108]
President Told Wife and Daughters Are Safe - Edward Marinzel, the head of Bush’s Secret Service detail, who is with the president on Air Force One, has been contacted by Secret Service Director Brian Stafford, and told that the first lady and the president’s daughters have all been safely relocated. [United States Secret Service, 2001] This news is now passed on to the president by Andrew Card, Bush’s chief of staff. Card tells Bush that the first lady is “in a secure location with the Secret Service and that his daughters had been removed to safer locations,” Washington Post reporter Bob Woodward will later write. [Woodward, 2002, pp. 18] The first lady is taken to the Secret Service headquarters, in Washington (see (10:10 a.m.-10:55 a.m.) September 11, 2001 and (10:55 a.m.) September 11, 2001). [Bush, 2010, pp. 200-201] Barbara and Jenna Bush are taken to the Secret Service office in New Haven, Connecticut, and the Driskill Hotel in Austin, Texas, respectively (see 10:51 a.m.-10:57 a.m. September 11, 2001). [Woodward, 2002, pp. 17]
President Given Phone Number for First Lady - Bush then asks Card, jokingly, about Barney, his Scottish terrier. Card replies, “He’s nipping at the heels of Osama bin Laden now.” [New Yorker, 9/25/2001; Sammon, 2002, pp. 108] Bush also requests, and is provided with, a direct contact telephone number for the first lady. [United States Secret Service, 2001] But according to the president’s senior adviser, Karl Rove, who is on Air Force One at this time, the news that his wife and daughters have been secured “reassured the president and allowed him to put off calling Laura until later in the morning, when events provided a brief window to do so.” [Rove, 2010, pp. 258] It will be nearly 11:45 a.m. before Bush is able to talk to the first lady (see (Shortly Before 11:45 a.m.) September 11, 2001). [Bush, 2010, pp. 132]

Entity Tags: Edward Marinzel, Laura Bush, Brian L. Stafford, Barbara Pierce Bush, George W. Bush, Jenna Bush, Andrew Card, Karl C. Rove

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The Driskill Hotel in Austin, Texas.The Driskill Hotel in Austin, Texas. [Source: The Driskill]Jenna Bush and Barbara Bush, President Bush’s 19-year-old twin daughters, arrive at “secure locations,” where they have been brought by their Secret Service agents. Barbara Bush, a student at Yale University, is taken to the Secret Service’s New Haven, Connecticut, office; Jenna Bush, a student at the University of Texas, is taken to a room at the Driskill Hotel in Austin. [Us Weekly, 10/15/2001; Woodward, 2002, pp. 17; Dish Magazine, 4/1/2002; Draper, 2007, pp. 141]
President's Daughters Asleep When Attacks Began - Jenna Bush was asleep in her dormitory room at the University of Texas when the terrorist attacks began, and learned of the catastrophic events when a Secret Service agent knocked on her door a few minutes after 9:00 a.m. Barbara Bush was also asleep when the attacks began, in her dormitory room at Yale. She heard what was happening on her clock radio, when the alarm woke her up at 9:00 a.m. “I found out the same way everybody else did,” she will later recall. “At first, we thought it was just an accident,” she will say. “Then, next door, there was another student sobbing, and that’s how we found out.” [Andersen, 2002, pp. 6; Bush, 2010, pp. 202; Winnipeg Free Press, 6/5/2010]
Concern that Bush Daughter's Presence Makes University a Target - There was concern that Barbara Bush’s presence at Yale could make the university a possible target for terrorists. Richard Levin, the university president, will say, “Our first concern was actually that Yale could potentially be a target because of President Bush’s daughter.” Therefore, he will say, “The first thing we did [in response to the attacks] was call the Secret Service.” He will add, “By the time we got in touch with the Secret Service, she was already evacuated from Yale.” [Yale Daily News, 9/9/2011] However, Barbara Bush is only “relocated” to the Secret Service’s New Haven office at 10:51 a.m., according to Washington Post reporter Bob Woodward. And Jenna Bush is only relocated to the Driskill Hotel minutes later, at 10:57 a.m. [Woodward, 2002, pp. 17]
Secret Service Must Keep President's Daughters 'out of Harm's Way' - As the president’s daughters are considered to be among the nation’s “most visible targets,” the Secret Service is responsible for protecting them. [US Department of the Treasury, 5/8/2001; Office of Management and Budget, 7/2001, pp. 82 pdf file; United States Secret Service, 2002] The agency’s mission includes keeping the president’s children “in sight and out of harm’s way,” according to a book about the Secret Service by author Philip Melanson. [Melanson, 2002, pp. 273]

Entity Tags: Jenna Bush, Richard Levin, Barbara Pierce Bush, US Secret Service

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Laura Bush, the president’s wife, and her entourage arrive at the Secret Service headquarters in Washington, DC, where they will remain for much of the rest of the day, and where they make phone calls to their relatives and watch television coverage of the terrorist attacks. [Woodward, 2002, pp. 17; National Journal, 8/31/2002; Bush, 2010, pp. 201-203] Bush and her staff have been brought to the headquarters for their own security by members of the Secret Service. The building, located a few blocks from the White House, is strengthened to survive a large-scale blast. Bush and those accompanying her were driven there from the Russell Senate Office Building, on Capitol Hill (see (10:10 a.m.-10:55 a.m.) September 11, 2001). [Associated Press, 9/11/2001; Kessler, 2006, pp. 136; Bush, 2010, pp. 200-201] They are initially taken to the office of Brian Stafford, the Secret Service director, which is on an upper floor of the building. [Draper, 2007, pp. 143; Bush, 2010, pp. 201]
First Lady and Staff Call Their Families - Bush tells her staffers to call their families. Noelia Rodriguez, the first lady’s press secretary, will later recall, “Mrs. Bush told us, ‘Find phones, get hold of your families, and let them know you are okay.’” Bush calls her daughters, Jenna and Barbara, and her mother (see (Between 11:00 a.m. and 11:40 a.m.) September 11, 2001). [National Journal, 8/31/2002; Bush, 2010, pp. 202] She will also talk with President Bush while at the headquarters (see (Shortly Before 11:45 a.m.) September 11, 2001). [Bush, 2010, pp. 132; Bush, 2010, pp. 202-203]
First Lady Moved to Basement - After a time, the first lady and her staff are moved from the director’s office to the basement of the headquarters, apparently after they have made their phone calls. Ashleigh Adams, the first lady’s deputy press secretary, will recall, “[W]e took turns using the telephone and then we went to another floor where there was a large-screen TV.” Journalist and author Robert Draper will note that Bush’s Secret Service agents move the first lady after realizing that, in light of the day’s attacks, having her on an upper floor is “perhaps not such a hot idea.” [National Journal, 8/31/2002; Draper, 2007, pp. 143; Bush, 2010, pp. 201] In the basement, Bush and her staff go to the William Wood Conference Room. [Woodward, 2002, pp. 17] The windowless room has a large display screen across one wall, showing a constant TV feed. “For a while,” she will recall, Bush sits “in a small area off the conference room, silently watching the images on television.” According to Adams, “Mrs. Bush didn’t want the volume up, so we just sat there watching the TV like a silent movie.”
First Lady and Staff Lack a 'True Sense' of What Is Happening - Bush will describe the “chaos” regarding the attacks that she and those with her experience, writing: “It got so that we were living in five-minute increments, wondering if a new plane would emerge from the sky and hit a target. All of us in that basement conference room and many more in the Secret Service building were relying on rumors and on whatever news came from the announcers on television. When there were reports of more errant planes or other targets, it was almost impossible not to believe them.” According to Adams, “Because the TV was on, but we didn’t have volume, it was hard to have a true sense of what was going on.” Bush and her staff will remain in the conference room for several hours. [National Journal, 8/31/2002; Bush, 2010, pp. 201-203]

Entity Tags: Noelia Rodriguez, US Secret Service, Ashleigh Adams, Laura Bush

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Laura Bush with her mother, Jenna Welch.Laura Bush with her mother, Jenna Welch. [Source: Tara Engberg / White House]Laura Bush, the president’s wife, talks over the phone to her daughters, Jenna and Barbara, and then to her mother, after arriving at the Secret Service headquarters in Washington, DC. [ABC, 9/18/2001 pdf file; Bush, 2010, pp. 202] Bush and her entourage were brought to the Secret Service headquarters for their own security (see (10:10 a.m.-10:55 a.m.) September 11, 2001). Upon arriving, they were taken to the director’s office (see (10:55 a.m.) September 11, 2001). [Kessler, 2006, pp. 136; Bush, 2010, pp. 200-201] There, Bush told her staffers to call their families and let them know they were alright. [National Journal, 8/31/2002]
First Lady Calls Daughters at 'Secure Locations' - Bush now makes her own calls. First, she calls her twin daughters, Barbara and Jenna, who are both at university. [Us Weekly, 10/15/2001; Bush, 2010, pp. 202] She tried to call them earlier this morning, but was told they had been taken to “secure locations” (see (9:50 a.m.-10:00 a.m.) September 11, 2001). [Newsweek, 12/3/2001; Andersen, 2002, pp. 6] Barbara and Jenna Bush have now reached these “secure locations” (see 10:51 a.m.-10:57 a.m. September 11, 2001). [Sammon, 2002, pp. 108; Woodward, 2002, pp. 17] The first lady will later recall that she calls her daughters now “to make sure they were fine and to tell them I was fine.” [Us Weekly, 10/15/2001] She tells them they are “going to be safe and that… I loved them and… that things were going to be alright,” she will say. [ABC, 9/18/2001 pdf file]
First Lady Calls Mother for Reassurance - Bush then calls her mother, Jenna Welch, at her home in Midland, Texas. [Andersen, 2002, pp. 7; Bush, 2010, pp. 202] Bush will describe: “I called my mother to tell her I was fine. But the fact is I was calling her to hear her voice, to be reassured myself.” [Us Weekly, 10/15/2001] However, when she tries phoning President Bush at this time, her calls cannot get through. She will eventually talk to him at around 11:45 a.m. (see (Shortly Before 11:45 a.m.) September 11, 2001). [Bush, 2010, pp. 132; Bush, 2010, pp. 202-203]

Entity Tags: Barbara Pierce Bush, Jenna Welch, Jenna Bush, Laura Bush

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

President Bush and his wife, Laura Bush, finally talk over the phone after their previous attempts at calling each other this morning have been unsuccessful. Bush is on Air Force One, which is descending toward Barksdale Air Force Base in Louisiana, while the first lady is at the Secret Service headquarters in Washington, DC, where she has been taken for her own safety. [Kessler, 2006, pp. 136; Bush, 2010, pp. 132; Bush, 2010, pp. 202-203]
First Lady Reassures President, Says Daughters Are Fine - Bush and the first lady talk over a secure phone line. [CNN, 9/12/2001] After she hears her husband’s voice, the first lady says to the president, referring to the day’s catastrophic events: “How horrible. How terrible.” She then reassures him that she is okay. [Us Weekly, 10/15/2001; Andersen, 2002, pp. 6] She says she has been taken by the Secret Service to a safe location. Bush is “very relieved,” he will later recall, when the first lady then tells him she has spoken to their daughters, Barbara and Jenna, and says both of them are fine (see (Between 11:00 a.m. and 11:40 a.m.) September 11, 2001). The first lady asks the president when he is coming back to Washington. He tells her “that everyone was urging me not to return, but that I would be there soon,” he will recall. “I had no idea whether that was true, but I sure hoped so,” he will comment. [Bush, 2010, pp. 132] (Bush will in fact arrive back at the White House many hours later, at 6:54 p.m. (see (6:54 p.m.) September 11, 2001). [CNN, 9/12/2001; Sammon, 2002, pp. 128] ) Later reflecting on this call, the president will say his wife “couldn’t have been more calm, resolved, almost placid” during it, which, he will say, “was a very reassuring thing.” [Newsweek, 12/3/2001] The first lady will describe the call, saying, “From the way [Bush] spoke, I could hear how starkly his presidency had been transformed.”
Previous Call Attempts Have Been Unsuccessful - Bush and the first lady have been trying to call each other throughout the morning, but until now have been unsuccessful in their attempts. [Bush, 2010, pp. 202-203] Bush was provided with a direct contact phone number for the first lady earlier in the morning (see (10:37 a.m.) September 11, 2001). [United States Secret Service, 2001] But before they made contact, he had “placed several calls,” he will recall, but “the line kept dropping.” Bush will comment, “I couldn’t believe that the president of the United States couldn’t reach his wife.” [Bush, 2010, pp. 132] The first lady had similarly been trying to call the president, but also without success. After she arrived at the Secret Service headquarters (see (10:55 a.m.) September 11, 2001), she “tried to reach [the president], but my calls could not get through,” she will write. John Meyers, her advance man, promised he would keep trying to contact the president for her. The first lady will comment, “It is stunning now to think that our ‘state-of-the-art’ communications would not allow him to complete a phone call to Secret Service headquarters, or me to reach him on Air Force One.” [Bush, 2010, pp. 202-203]

Entity Tags: Laura Bush, George W. Bush

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

President Bush and Laura Bush with their dogs, Barney and Spot.President Bush and Laura Bush with their dogs, Barney and Spot. [Source: White House]Laura Bush, the president’s wife, is told by her Secret Service agents to be prepared to leave Washington, DC, for several days, and members of her staff then go to the White House to fetch some of her belongings. [National Journal, 8/31/2002; Bush, 2010, pp. 203] Bush is at the Secret Service headquarters in Washington, where she was brought for her own safety (see (10:10 a.m.-10:55 a.m.) September 11, 2001 and (10:55 a.m.) September 11, 2001). [Kessler, 2006, pp. 136] At the headquarters, there is “a debate over what to do with [President Bush] and what to do with me,” the first lady will later recall. Her Secret Service agents tell her “to be prepared to leave Washington for several days at least.” To help her prepare, several members of her staff briefly return to the White House and collect some of her belongings. They are escorted there at about 1:30 p.m., according to Noelia Rodriguez, Bush’s press secretary. Sarah Moss, Bush’s assistant, collects some of the first lady’s clothes. John Meyers, Bush’s advance man, collects the Bush family dogs, Spot and Barney, and the family cat, India. While they are at the White House, the first lady’s staffers also collect their own purses and keys. The Secret Service agent with them instructs them: “Be fast. Run. Get your things.” The staffers then return to the Secret Service headquarters. However, Bush and those with her at the headquarters subsequently learn that the president will be returning to Washington today (see (4:00 p.m.) September 11, 2001 and (4:33 p.m.) September 11, 2001). It will therefore be decided that the first lady can stay in the capital. She will be taken to the White House at 6:30 p.m. (see 6:30 p.m. September 11, 2001). [National Journal, 8/31/2002; Bush, 2010, pp. 203]

Entity Tags: Laura Bush, Noelia Rodriguez, John Meyers, Sarah Moss, US Secret Service

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Members of Laura Bush’s staff who are with the first lady at the Secret Service headquarters in Washington, DC, go to the White House and then head home. [National Journal, 8/31/2002] Most of Bush’s staffers are with the first lady at the Secret Service headquarters, having been with Bush for her scheduled appearance on Capitol Hill this morning. (Bush’s other staffers stayed behind at the White House.) [ABC, 9/18/2001 pdf file] They were brought to the headquarters for their own safety (see (10:10 a.m.-10:55 a.m.) September 11, 2001 and (10:55 a.m.) September 11, 2001). [Kessler, 2006, pp. 136] Some of them briefly returned to the White House earlier in the afternoon, to collect some of Bush’s belongings (see (1:30 p.m.) September 11, 2001). Members of Bush’s staff now leave the Secret Service headquarters and go to the White House a final time. There, they have to show a Secret Service agent their IDs. “Then,” according to Noelia Rodriguez, the first lady’s press secretary, “it was time to go home.” The first lady will head back to the White House at 6:30 p.m. (see 6:30 p.m. September 11, 2001). [National Journal, 8/31/2002; Bush, 2010, pp. 203]

Entity Tags: US Secret Service, Noelia Rodriguez

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Deputy Secretary of Defense Gordon England will later claim that President Bush makes an unpublicized visit to the Pentagon at this time. In 2007, England will recall in a speech, “Then that night, on 9/11, we had a meeting in the Pentagon—and I remember this well, because the president came to the Pentagon that evening, at 6:15 in the evening… And the president came and met in the conference room right next to Secretary Rumsfeld’s office. And he came and he said, ‘Get ready.’ He said,‘Get ready.’ He said, ‘This is going to be a long war.’” [US Department of Defense, 1/22/2007] If this account is true, then Air Force One must have flown very quickly from Nebraska (if reports are true Bush left at 4:33 (see (4:33 p.m.) September 11, 2001), the plane would have travelled at about 700 mph, faster than its official top speed of 600 mph), and Bush must have stayed at the Pentagon briefly before arriving live on camera at the White House around 6:45 (see (6:54 p.m.) September 11, 2001). If Bush did go to the Pentagon, is it not exactly clear why or why no account would mention it until 2007.

Entity Tags: George W. Bush, Gordon England

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Laura Bush, the president’s wife, is driven, by members of the Secret Service, to the White House from the Secret Service headquarters in Washington, DC, and is then escorted down to the Presidential Emergency Operations Center (PEOC) below the White House. [Bush, 2010, pp. 203-204] Bush was brought to the Secret Service headquarters this morning for her own safety (see (10:10 a.m.-10:55 a.m.) September 11, 2001 and (10:55 a.m.) September 11, 2001). [Woodward, 2002, pp. 17; Kessler, 2006, pp. 136]
First Lady Reassured that No More Attacks Will Occur - There, she spent much of the afternoon “like most other Americans, glued to the television,” according to Us Weekly magazine. Bush was, however, “perhaps more at ease than the average American because her [Secret Service] agents were receiving news before it was reported on television.” Bush will later recall: “[A]fter some time, we started hearing from our agents that most of the planes [in US airspace] had been accounted for, fairly early in the day, I think, before they really started announcing it on television. So at some point we started feeling reassured that [a terrorist attack] wasn’t going to happen again that day.” After Bush and those with her learned that the president would be returning to Washington today (see (4:00 p.m.) September 11, 2001 and (4:33 p.m.) September 11, 2001), Bush’s Secret Service agents decided that the first lady could go back to the White House.
First Lady Arrives at White House - At 6.30 p.m., she will recall, Bush gets into a Secret Service motorcade and is driven to the White House by Dave Saunders, one of her agents. [CNN, 9/11/2001; Us Weekly, 10/15/2001; Kessler, 2006, pp. 136; Bush, 2010, pp. 203] It is a short journey, as the Secret Service headquarters is just a few blocks from the White House. [Washington Post, 8/23/2009] Bush is driven along the deserted streets and then her vehicle goes at full throttle through the gate of the White House. She notices “[h]eavily armed men in black” swarming over the White House grounds. She then gets out of the vehicle, preceded by her Secret Service agents.
First Lady Taken to Underground Conference Room - Bush is “hustled inside” the White House, she will recall, and taken “downstairs through a pair of big steel doors that closed behind me with a loud hiss, forming an airtight seal.” She then walks along the hallway below the White House to the PEOC, and is taken into the conference room adjacent to the PEOC’s “nerve center.” Those already in the room include National Security Adviser Condoleezza Rice, White House counselor Karen Hughes, and deputy White House chief of staff Josh Bolten. Vice President Dick Cheney and his wife, Lynne Cheney, are also there. Lynne Cheney comes over and hugs the first lady. She then whispers into the first lady’s ear, “The plane that hit the Pentagon circled the White House first” (see 9:34 a.m.- 9:37 a.m. September 11, 2001). This information, Bush will comment, causes a “shiver” to “vibrate down [her] spine.” [Bush, 2010, pp. 203-204] President Bush will join the first lady in the PEOC at 7:10 p.m., after he arrives at the White House (see 7:10 p.m. September 11, 2001). [Bush, 2010, pp. 137-138; Bush, 2010, pp. 204-205] Staffers who were with the first lady at the Secret Service headquarters went to the White House and then headed home at around 4:30 p.m. (see (4:30 p.m.) September 11, 2001). [National Journal, 8/31/2002]

Entity Tags: Joshua Bolten, Dave Saunders, Richard (“Dick”) Cheney, US Secret Service, Condoleezza Rice, Laura Bush, Karen Hughes, Lynne Cheney

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

President Bush arrives at the White House, after exiting Air Force One at 6:42 p.m. and flying across Washington in a helicopter. [Salon, 9/11/2001; CNN, 9/12/2001; Daily Telegraph, 12/16/2001; Associated Press, 8/21/2002; ABC News, 9/11/2002; Washington Times, 10/8/2002]

Entity Tags: George W. Bush

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

President Bush and Laura Bush talking with Dick Cheney and Condoleezza Rice in the Presidential Emergency Operations Center.President Bush and Laura Bush talking with Dick Cheney and Condoleezza Rice in the Presidential Emergency Operations Center. [Source: Eric Draper / White House]President Bush is reunited with his wife, Laura Bush, in the Presidential Emergency Operations Center (PEOC) below the White House, shortly after arriving back at the White House. [Bush, 2010, pp. 137-138; Bush, 2010, pp. 204-205] Bush arrived at the White House at 6:54 p.m. (see (6:54 p.m.) September 11, 2001). [CNN, 9/12/2001] He headed to the Oval Office, where he read through a draft of the speech he is going to deliver to the nation later in the evening and modified a few lines. He then headed down to the PEOC, where the first lady was waiting for him. [Bush, 2010, pp. 137-138] The first lady was taken to the PEOC after she was driven to the White House from the Secret Service headquarters, at around 6:30 p.m. (see 6:30 p.m. September 11, 2001). Bush walks into the PEOC at 7:10 p.m. and hugs his wife. [Bush, 2010, pp. 203-205] The first lady will later recall, “We were really glad to see each other, but also the enormity of what had happened in our country had really sunk in by then, and so we just comforted each other.” [Us Weekly, 10/15/2001] The president will describe: “We didn’t have a lot of time to talk, but we didn’t need to. Her hug was more powerful than any words.” Other senior government officials are in the PEOC, including Vice President Dick Cheney, who is there with his wife, Lynne Cheney. After their reunion, the president and the first lady “talked with the Cheneys a bit,” Laura Bush will recall. The president will subsequently head upstairs, practice his speech, and then go to the Oval Office to deliver it (see 8:30 p.m. September 11, 2001). The first lady will go to the White House residence (the first family’s living quarters). [Bush, 2010, pp. 138; Bush, 2010, pp. 204-205]

Entity Tags: George W. Bush, Lynne Cheney, Richard (“Dick”) Cheney, Laura Bush

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

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