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Context of 'November 1992-February 11, 1993: Egyptian Intelligence Repeatedly Warns US about Cells Linked to ‘Blind Sheikh’ in New York'

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Margaret Gillespie, an FBI agent detailed to the CIA who has just found out that future 9/11 hijacker Khalid Almihdhar is in the US (see August 21-22, 2001), suggests asking failed Millennium bomber Ahmed Ressam whether he recognizes Almihdhar, but the proposal is not acted on. Ressam was arrested on his way to bomb Los Angeles airport (see December 14, 1999), but has been co-operating with the US government against al-Qaeda (see May 30, 2001). Gillespie makes the suggestion in an e-mail to Tom Wilshire, a CIA representative to the FBI. It is unclear what Wilshire does with the suggestion, but Ressam is not interviewed. When shown photos of Almihdhar after 9/11, Ressam will not recognize him. The FBI also fails to ask Ressam about Zacarias Moussaoui before 9/11, but shortly after 9/11 Ressam will identity Moussaoui as a person that attended al-Qaeda’s camps in Afghanistan (see Late August-Early September 2001). [9/11 Commission, 7/24/2004, pp. 275-6, 541]

Entity Tags: Zacarias Moussaoui, Tom Wilshire, Khalid Almihdhar, Ahmed Ressam, Margaret Gillespie, Central Intelligence Agency, Federal Bureau of Investigation

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Staff at the FBI’s Minneapolis field office form the opinion that there is a “reasonable indication” Zacarias Moussaoui wants to commit a “significant federal crime,” meaning that, under the amended 1995 “wall” procedures (see July 19, 1995 and August 6, 2001), they must inform an attorney at the Justice Department’s Criminal Division about the case. However, Mike Maltbie, an agent with the FBI’s Radical Fundamentalist Unit, blocks the notification. Minneapolis agents Chris Briese and Greg Jones believe that if the Criminal Division were notified, it would then order Minneapolis to seek a criminal warrant to search Moussaoui’s belongings, overcoming opposition to the search being put up by Maltbie and his colleagues (see August 20-September 11, 2001 and August 21, 2001). However, Maltbie prevents the notification from being sent, saying that he does not see any evidence of a federal crime, and that asking for a criminal warrant could unfavorably affect the chances of getting a warrant under the Foreign Intelligence Surveillance Act (FISA), if the criminal application were unsuccessful. He also says that getting a FISA warrant is easier, although two days later he says obtaining a FISA warrant will “take a few months” (see August 24, 2001). [US Department of Justice, 11/2004, pp. 127-8, 143-4 pdf file]

Entity Tags: FBI Headquarters, Criminal Division (DoJ), US Department of Justice, Zacarias Moussaoui, Chris Briese, Greg Jones, Michael Maltbie, Radical Fundamentalist Unit

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

John O’Neill begins his new job as head of security at the WTC. O’Neill had been the special agent in charge of the FBI’s National Security Division in New York, and was the bureau’s top expert on al-Qaeda and Osama bin Laden. [New York Magazine, 12/17/2001; New Yorker, 1/14/2002] He’d left his job with the FBI just the day before (see August 22, 2001). His friend Jerome Hauer, who is the former head of New York’s Office of Emergency Management, had found him the job at the World Trade Center. Developer Larry Silverstein, who recently took over the lease of the WTC (see July 24, 2001), had been highly impressed with O’Neill but insisted he start in the post no later than the first week of September, when his firm Silverstein Properties is set to assume control of the buildings. O’Neill had agreed to this. [Weiss, 2003, pp. 336-338, 345-346 and 349-351] After hearing that O’Neill has got this job, Chris Isham, a senior producer at ABC News who is a close friend, says to him, “Well, that will be an easy job. They’re not going to bomb that place again.” O’Neill replies, “Well actually they’ve always wanted to finish that job. I think they’re going to try again.” [PBS Frontline, 5/31/2002] After a few days as the WTC security director, O’Neill will move into his new office on the 34th floor of the South Tower. [Weiss, 2003, pp. 353-354 and 366]

Entity Tags: John O’Neill, Jerome Hauer, Larry Silverstein, Chris Isham, World Trade Center

Timeline Tags: Complete 911 Timeline

When the US intelligence community watchlists the alias Salah Saeed Mohammed bin Yousaf, which is used by al-Qaeda leader Khallad bin Attash (see August 23, 2001), it fails to realize that “bin Yousaf” is really bin Attash, who is known to be one of the masterminds of the USS Cole bombing (see Late October-Late November 2000 and November 22-December 16, 2000). The CIA knows that both bin Attash and “Salah Saeed Mohammed bin Yousaf” were in Malaysia with 9/11 hijackers Khalid Almihdhar and Nawaf Alhazmi in January 2000 (see January 5-8, 2000, January 8, 2000, and January 4, 2001). Furthermore, the CIA has a photo of bin Attash provided by the Yemeni government, and surveillance photos and video of bin Attash with Alhazmi and Almihdhar at an al-Qaeda summit in Malaysia (see January 5-8, 2000 and Shortly After and January 5, 2000). And when bin Attash applied for a US visa, he used the “bin Yousaf” alias (see April 3, 1999), so presumably a comparison of his photo from that application with other photos would reveal that “bin Yousaf” and bin Attash are one and the same person. However, apparently no check is made for any US visa of “bin Yousaf,” even after he is watchlisted to prevent him from coming into the US, which would require a visa. Had a check been made, it would have been discovered that he applied for a visa at the same time as both Almihdhar and Alhazmi (see April 3-7, 1999), the very people who have been watchlisted together with him. Presumably, discovering that Alhazmi and Almihdhar had applied for US visas with one of the Cole masterminds would have greatly increased the urgency of finding them. [9/11 Commission, 7/24/2004, pp. 538; US Department of Justice, 11/2004, pp. 248, 300-3 pdf file] The US missed other opportunities to learn more about this alias (see After January 8, 2000 and After December 16, 2000).

Entity Tags: Central Intelligence Agency, Federal Bureau of Investigation, Khallad bin Attash

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

9/11 hijacker Mohamed Atta receives two wire transfers from Egypt through a small Florida money-wiring business. [Time, 10/1/2001] These transfers are not mentioned by the 9/11 Commission. [9/11 Commission, 7/24/2004; 9/11 Commission, 8/21/2004 pdf file] Atta, an Egyptian, was in contact with his family in Cairo, Egypt, about once a month while he was in the US, although his father subsequently claimed not to know he was there (see September 19, 2001). Atta celebrates his birthday roughly around this time, on August 27 (8 Jumada al-Thani 1388 A.H.) or September 1, depending on whether he was going be the Muslim or Western calendar. [US District Court for the Eastern District of Virginia, Alexandria District, 7/31/2006 pdf file; Rabiah (.com), 12/3/2006]

Entity Tags: Mohamed Atta

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The NSA’s representative to the FBI asks the NSA for permission to pass intelligence information about 9/11 hijackers Khalid Almihdhar and Nawaf Alhazmi to FBI criminal agents investigating the bombing of the USS Cole and permission is granted the same day, but FBI headquarters does not forward this information to the Cole investigators. The request is made on behalf of FBI headquarters agent Dina Corsi, but Corsi does not want the agents to launch a criminal investigation to find Almihdhar in the US—she believes the information will be useful to them because of Almihdhar’s connection to the Cole bombing. The information identifies Almihdhar as an “Islamic extremist” and says that he traveled to Kuala Lumpur, where he met an associate named Nawaf (see January 5-8, 2000). This links Almihdhar to the Cole bombing because the FBI thinks one of the bombers, Fahad al-Quso, may have traveled to Kuala Lumpur at the same time as Almihdhar. Although the 9/11 Commission will say that Corsi “had permission to share the information” with the Cole investigators, she apparently does not do so, even though it is clear from conversations they have around this time that they want it (see August 28, 2001, and August 28, 2001, August 28-29, 2001, and August 29, 2001). [9/11 Commission, 7/24/2004, pp. 271, 539; US Department of Justice, 11/2004, pp. 276-7, 283, 286, 294, 304 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file]

Entity Tags: Nawaf Alhazmi, Usama bin Laden Unit (FBI), National Security Agency, FBI Headquarters, Fahad al-Quso, Dina Corsi, Khalid Almihdhar, FBI New York Field Office

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

After learning that FBI headquarters wants the search for 9/11 hijacker Khalid Almihdhar to be an intelligence investigation, FBI supervisor Jack Cloonan protests, saying a criminal investigation would be more appropriate. Cloonan, an agent on the I-49 al-Qaeda squad at the FBI’s New York office, says that the search should be conducted by criminal agents, as they would have more freedom and resources, due to an existing indictment of Osama bin Laden. Other agents on the squad make the same argument (see August 23, 2001 and August 28, 2001). However, in the end the search will be conducted as an intelligence investigation, but will not find Almihdhar before 9/11 as only one inexperienced agent will be assigned to it (see August 29, 2001). [Wright, 2006, pp. 353]

Entity Tags: Usama bin Laden Unit (FBI), Khalid Almihdhar, I-49, Dina Corsi, FBI Headquarters, FBI New York Field Office, Jack Cloonan

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

FBI headquarters agent Dina Corsi asks the FBI’s New York field office to open an intelligence investigation into future 9/11 hijacker Khalid Almihdhar and locate him in the US. Corsi’s written request mentions Almihdhar’s arrival in the US in July 2001 (see July 4, 2001), his previous travel to the US in January 2000 with Nawaf Alhazmi (see January 15, 2000), his attendance at al-Qaeda’s Malaysia summit (see January 5-8, 2000), his association with an al-Qaeda communications hub in Yemen (see Early 2000-Summer 2001), and similarities between his travel and that of Fahad al-Quso, Ibrahim al-Thawar (a.k.a. Nibras), and Khallad bin Attash (see January 13, 2000), operatives involved in the bombing of the USS Cole. Corsi does not mention that the CIA knows bin Attash also attended the Malaysia summit, as this information has not officially been passed to the FBI yet. [US Department of Justice, 11/2004, pp. 304 pdf file]

Entity Tags: Usama bin Laden Unit (FBI), Khallad bin Attash, Ibrahim al-Thawar, FBI Headquarters, Khalid Almihdhar, Dina Corsi, Fahad al-Quso

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Steve Bongardt, an FBI criminal agent investigating the bombing of the USS Cole, receives an e-mail from FBI headquarters asking the FBI’s New York office to start looking for future 9/11 hijacker Khalid Almihdhar under an intelligence investigation, but is forced to delete it following an argument with headquarters. The e-mail was not addressed to Bongardt, but forwarded to him by a supervisor, possibly in error. However, Bongardt calls Dina Corsi, the headquarters agent who wrote the e-mail, and expresses his surprise at the information contained in it, saying: “Dina, you got to be kidding me! Almihdhar is in the country?” He tells her the search should be conducted as a criminal investigation, not an intelligence investigation. Corsi incorrectly replies that the “wall” prevents the search from being carried out by criminal agents (see Early 1980s and July 19, 1995), as the investigation requires intelligence from the NSA that criminal agents cannot have, and she forces Bongardt to delete the e-mail from his computer (see August 29, 2001). [9/11 Commission, 7/24/2004, pp. 271; US Department of Justice, 11/2004, pp. 304 pdf file; Wright, 2006, pp. 353]

Entity Tags: Usama bin Laden Unit (FBI), Steve Bongardt, Dina Corsi, FBI New York Field Office, FBI Headquarters, Khalid Almihdhar

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

FBI New York agent Steve Bongardt, FBI headquarters agent Dina Corsi, and acting FBI Osama bin Laden unit head Rod Middleton, who is Corsi’s supervisor, discuss whether the search for future 9/11 hijacker Khalid Almihdhar should be an intelligence or criminal investigation. Bongardt argues that the search should be a criminal investigation because of Almihdhar’s connection to the bombing of the USS Cole and because more agents could be assigned to a criminal investigation. (Note: the office only has one rookie intelligence agent available.) He also says a criminal investigation would have better tools, such as grand jury subpoenas, which are faster and easier to obtain than the tools in an intelligence investigation. Corsi and Middleton say that the “wall” prevents the intelligence information necessary for the case being shared with criminal investigators, so the search must be an intelligence investigation. (Note: Corsi and Middleton are wrong (see August 29, 2001).) Bongardt is unhappy with this and requests an opinion from the Justice Department’s national security law unit (see August 28-29, 2001). [US Department of Justice, 11/2004, pp. 307 pdf file]

Entity Tags: Usama bin Laden Unit (FBI), Rod Middleton, Dina Corsi, Steve Bongardt, FBI New York Field Office, FBI Headquarters, Khalid Almihdhar

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

FBI headquarters agents Dina Corsi and Rod Middleton contact Justice Department lawyer Sherry Sabol to ask her opinion on the search for 9/11 hijacker Khalid Almihdhar, but Sabol will later say that Corsi misrepresents her advice to other agents. Corsi contacts Sabol, an attorney at the national security law unit, to ask her about legal restrictions on the search for Almihdhar, because of an argument she has had with New York agent Steve Bongardt about whether the search should be an intelligence or criminal investigation (see August 28, 2001 and August 28, 2001). Corsi will later tell Bongardt that Sabol told her that the information needed for the investigation cannot be passed on to criminal agents at the FBI, only intelligence agents, and that if Almihdhar is located, a criminal agent cannot be present at an interview. [US Department of Justice, 11/2004, pp. 307-8 pdf file] Corsi’s understanding of the issue is wrong, and the “wall,” which restricted the passage of some intelligence information to criminal agents at the FBI, does not prevent the information in question being shared with criminal agents (see August 29, 2001). The 9/11 Commission will comment that Corsi “appears to have misunderstood the complex rules that could apply to the situation.” [9/11 Commission, 7/24/2004, pp. 271] In addition, Sabol will later insist that her advice was very different than what Corsi claims it is. She will deny saying a criminal agent could not interview Almihdhar, arguing that she would not have given such inaccurate advice. She will also say the caveat on the intelligence information from the NSA would not have stopped criminal agents getting involved and, in any case, the NSA would have waived the caveat if asked. (Note: the NSA did so at Corsi’s request just one day earlier (see August 27-28, 2001), but presumably Corsi does not tell Sabol this.) [9/11 Commission, 7/24/2004, pp. 271] Larry Parkinson, the FBI’s general counsel at this time, will later say there was no legal bar to a criminal agent being present at an interview and that he would be shocked if Sabol had actually told Corsi this. [9/11 Commission, 2/24/2004] Furthermore, Corsi apparently does not tell Sabol that Almihdhar is in the US illegally. The illegal entry is a crime and means criminal FBI agents can search for him (see August 29, 2001).

Entity Tags: Steve Bongardt, Sherry Sabol, Usama bin Laden Unit (FBI), Larry Parkinson, Khalid Almihdhar, Dina Corsi, FBI Headquarters, FBI New York Field Office, National Security Law Unit, Rod Middleton

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

In a later interview, would-be hijacker Ramzi bin al-Shibh claims that on this day 9/11 hijacker Mohamed Atta calls him (he is in Germany at the time) from the US (see April, June, or August 2002). Atta asks him what is “two sticks, a dash and a cake with a stick down?” The answer, which bin al-Shibh figures out, is “11-9” —the European and Arabic way of writing 9/11. [Knight Ridder, 9/9/2002; CBS News, 10/9/2002] Now knowing the date of the attack, bin al-Shibh later claims that he orders active cells in Europe, the US, and elsewhere to evacuate.

Entity Tags: Mohamed Atta, Ramzi bin al-Shibh

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

FBI agent Robert Fuller in 2009.FBI agent Robert Fuller in 2009. [Source: Associated Press]The FBI’s New York office opens a full field intelligence investigation to locate Khalid Almihdhar. New York FBI agent Robert Fuller, new to the international terrorism squad, is the only person assigned to the task. The New York office had been given a “heads up alert” about Almihdhar on August 23, but the search only begins after the FBI decides on August 28 to conduct an intelligence investigation instead of a criminal investigation (see August 29, 2001). Another agent had labeled the search request “routine,” meaning that Fuller has 30 days to find his target. However, Fuller will be busy with another matter and won’t begin work on finding Almihdhar until September 4 (see September 4-5, 2001). [US Department of Justice, 11/2004]

Entity Tags: Robert Fuller, Nawaf Alhazmi, Federal Bureau of Investigation, Khalid Almihdhar

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

According to author Lawrence Wright, on this day there is a conference call between FBI field agent Steve Bongardt, FBI headquarters agent Dina Corsi, and a CIA supervisor at Alec Station, the CIA’s bin Laden unit, who tells Bongardt to stand down in the search for future 9/11 hijacker Khalid Almihdhar. Corsi and Bongardt have been arguing over whether the search for Almihdhar in the US should be a criminal or intelligence investigation (see August 28, 2001 and August 28, 2001), and the CIA supervisor apparently sides with Corsi, saying the search should be an intelligence investigation, and so Bongardt, a criminal agent, cannot be involved in it. Bongardt is angry with this and remarks, “If this guy [Almihdhar] is in the country, it’s not because he’s going to f___ing Disneyland!” [Wright, 2006, pp. 353-4] However, there will be no mention of this conversation in the 9/11 Commission Report or the Justice Department’s report into the FBI’s performance before 9/11. [9/11 Commission, 7/24/2004, pp. 271; US Department of Justice, 11/2004, pp. 306-7 pdf file] According to the Justice Department report, there is a similar conference call between Bongardt, Corsi, and her supervisor at the FBI around this time (see August 28, 2001). It is possible Wright is confusing the supervisor of the CIA’s bin Laden unit with the supervisor of the FBI’s bin Laden unit, meaning that the CIA supervisor is not involved in this argument.

Entity Tags: Steve Bongardt, Alec Station, Khalid Almihdhar, Central Intelligence Agency, FBI New York Field Office, Dina Corsi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The FBI opens an intelligence investigation to find future 9/11 hijacker Khalid Almihdhar, despite protests from the FBI New York field office that FBI headquarters has wrongly insisted on an intelligence investigation, when a criminal investigation would be more appropriate and have a better chance of finding him. The Justice Department’s office of inspector general will later conclude that “the designation of the Almihdhar matter as an intelligence investigation, as opposed to a criminal investigation, undermined the priority of any effort to locate Almihdhar.” Upon learning of the decision, Steve Bongardt, an investigator working on the USS Cole bombing investigation, writes to headquarters agent Dina Corsi to express his frustration. He points out that she is unable to produce any solid documentary evidence to support her view of the “wall,” a mechanism that restricts the passage of some intelligence information to criminal agents at the FBI (see Early 1980s and July 19, 1995), and that her interpretation of the “wall” is at odds with the purpose for which it was established. He adds: “Whatever has happened to this—someday someone will die—and wall or not—the public will not understand why we were not more effective and throwing every resource we had at certain ‘problems.’ Let’s hope the [Justice Department’s] National Security Law Unit will stand behind their decisions then, especially since the biggest threat to us now, UBL [Osama bin Laden], is getting the most ‘protection.’” [US Congress, 9/20/2002; New York Times, 9/21/2002; US Department of Justice, 11/2004, pp. 307-9 pdf file; New Yorker, 7/10/2006 pdf file] Both the Justice Department’s office of inspector general and the 9/11 Commission will later back Bongardt and say the investigation should have been a criminal investigation, as the “wall” procedures did not apply. The inspector general will comment that Bongardt “was correct that the wall had been created to deal with the handling of only [Foreign Intelligence Surveillance Act] information and that there was no legal barrier to a criminal agent being present for an interview with Almihdhar if it occurred in the intelligence investigation.” [US Department of Justice, 11/2004, pp. 351 pdf file] The 9/11 Commission will remark that Corsi “misunderstood” the wall and that, “Simply put, there was no legal reason why the information [Corsi] possessed could not have been shared with [Bongardt].” It will conclude: “It is now clear that everyone involved was confused about the rules governing the sharing and use of information gathered in intelligence channels. Because Almihdhar was being sought for his possible connection to or knowledge of the Cole bombing, he could be investigated or tracked under the existing Cole criminal case. No new criminal case was needed for the criminal agent to begin searching for [him]. And as the NSA had approved the passage of its information to the criminal agent, he could have conducted a search using all available information. As a result of this confusion, the criminal agents who were knowledgeable about al-Qaeda and experienced with criminal investigative techniques, including finding suspects and possible criminal charges, were thus excluded from the search.” [9/11 Commission, 7/24/2004, pp. 271, 539]

Entity Tags: Osama bin Laden, Steve Bongardt, Usama bin Laden Unit (FBI), Office of the Inspector General (DOJ), National Commision on Terrorist Attacks, Foreign Intelligence Surveillance Act, Dina Corsi, FBI Headquarters, Khalid Almihdhar, FBI New York Field Office

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The CIA finally tells the FBI that al-Qaeda leader Khallad bin Attash attended an al-Qaeda summit in Malaysia in January 2000 with future 9/11 hijackers Khalid Almihdhar and Nawaf Alhazmi (see January 5-8, 2000). The CIA monitored the meeting and has known that bin Attash attended it for at least eight months (see January 4, 2001), but repeatedly failed to tell the FBI of this (see Shortly Before February 1, 2001, February 1, 2001, Mid-May 2001, and June 11, 2001). The CIA will later say that it thought the FBI knew of the identification in January 2001 (see January 5, 2001 and After), but a CIA manager asked for permission to pass the information to the FBI in July 2001, implying he knew the FBI did not have the information (see July 13, 2001). [US Department of Justice, 11/2004, pp. 298, 305, 310 pdf file] In addition, the text of the notifiction states, “We wish to advise you that, during a previously scheduled meeting with our joint source,” bin Attash was identified in a surveillance photo. [US Congress, 7/24/2003, pp. 150 pdf file] The cable containing the information is for Rodney Middleton, acting head of the FBI’s bin Laden unit, and also says that, if the FBI thinks it does not have all the photographs it needs of the Malaysia summit, it should ask the CIA for them. Middleton is aware that the FBI is investigating Almihdhar (see August 29, 2001), but there is no record of him or anyone else providing this information to either the agent investigating Almihdhar or the main investigation of the USS Cole bombing, which bin Attash commanded. The information was requested by FBI agent Dina Corsi and was passed through a CIA Counterterrorist Center representative to the FBI, presumably Tom Wilshire. Although one of bin Attash’s aliases was watchlisted one week ago (see August 23, 2001), he is not watchlisted under his real name even at this point, meaning the commander of the USS Cole attack can enter the US under his own name as he pleases. [US Department of Justice, 11/2004, pp. 298, 305, 310 pdf file]

Entity Tags: Tom Wilshire, Rod Middleton, Usama bin Laden Unit (FBI), Nawaf Alhazmi, Central Intelligence Agency, Khalid Almihdhar, Dina Corsi, Federal Bureau of Investigation, Khallad bin Attash

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

George Tabeek.George Tabeek. [Source: Fairleigh Dickinson University]George Tabeek, a security manager with the Port Authority of New York and New Jersey, expresses his concerns about an aircraft crashing into the World Trade Center, perhaps in a terrorist attack. [CBS News, 2/11/2009; New Jersey Star-Ledger, 9/6/2011] The Port Authority was, until late July, responsible for the management and operation of the WTC (see July 24, 2001), and most Port Authority World Trade Department employees are still working in the WTC. [Port Authority of New York and New Jersey, 7/24/2001; IREIzine, 7/26/2001; 9/11 Commission, 7/24/2004, pp. 281]
Possibility of Plane Hitting WTC Discussed - Tabeek, the Port Authority’s security manager for the WTC since 1999, will later say that, following the 1993 bombing of the WTC (see February 26, 1993), the Port Authority “put thousands and thousands of hours into safety construction and safety procedures.” Over $100 million has been spent on improving security and fire safety. Therefore, according to Tabeek, “the World Trade Center was safer on 9/11 than 99 percent of the buildings in America.” Tabeek will say: “We were already looking into bio-chem. We were talking about weapons of mass destruction.” He will add that, just two weeks before 9/11, “[W]e talked about ever getting hit by a plane, but it was never in our wildest dreams a commercial airliner.” [FDU Magazine, 6/2008; CBS News, 2/11/2009]
Possibility of Attack Using Plane Discussed with New Head of Security - Tabeek discusses the possibility of a plane hitting the WTC again on September 6, the Thursday before 9/11. That evening, John O’Neill, the new head of security at the WTC (see August 23, 2001), calls him to a conference room in the South Tower, to discuss security and “threat assessment.” During the meeting, Tabeek describes the improved security at the WTC, telling O’Neill: “We’re 99 percent locked down. You’re not going to get in here with a bomb that’s going to do substantial damage within the building, because we minimized that.” According to Tabeek, O’Neill asks: “Okay, you say to me we’re 99 percent locked down. What’s the other 1 percent?” Tabeek replies, “A plane.” O’Neill says, “Come on, you’re grabbing at straws.” But Tabeek tells him, “No, in ‘93 we’re an American economic bad cop… and now we’re an American-Israeli economic bad cop, more of a threat today than we ever were.” He adds that the plane involved would be “a corporate jet slamming into the building,” with “minimal loss of life, minimal economic loss.” Tabeek will later comment, “I never expected something bigger.” [New Jersey Star-Ledger, 9/6/2011] An analysis carried out on behalf of the Port Authority after the 1993 WTC bombing identified the scenario of terrorists deliberately crashing a plane into the Twin Towers as one of a number of possible threats (see After February 26, 1993). [Jenkins and Edwards-Winslow, 9/2003, pp. 11 pdf file] Tabeek will tell one magazine, “We had planned for the possibility of a small airplane—a corporate jet, maybe—crashing into one of the [WTC] buildings by accident.” [FDU Magazine, 6/2008]

Entity Tags: John O’Neill, Port Authority of New York and New Jersey, World Trade Center, George Tabeek

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Part of the opening page of Gore Vidal’s article about Timothy McVeigh in Vanity Fair.Part of the opening page of Gore Vidal’s article about Timothy McVeigh in Vanity Fair. [Source: Vanity Fair]Vanity Fair publishes a profile of convicted Oklahoma City bomber Timothy McVeigh (see 7:14 a.m. June 11, 2001) by author and pundit Gore Vidal, who attended McVeigh’s execution (see May 6, 2001) and who exchanged letters with McVeigh for three years while he awaited execution. McVeigh invited Vidal to attend his execution as a result of their letter exchange.
Simplistic Portrayal of McVeigh as Lone 'Mad Bomber' - Vidal is convinced that the government orchestrated McVeigh’s conviction (see June 2, 1997) and the media’s portrayal of McVeigh as a lone mad bomber who “wanted to destroy innocent lives for no reason other than a spontaneous joy in evildoing.” Vidal also asserts that, in the government’s story, McVeigh “had no serious accomplices” (see December 23, 1997 and June 4, 1998). Orchestrating the media response was not particularly difficult, he writes, as few in the mainstream press were particularly interested in why McVeigh carried out the bombing aside from the simple explanation that he was “evil incarnate.” Any explanation of more complexity, Vidal writes, was dismissed as wild conspiracy theories. It was predictable, Vidal writes, that evidence pertinent to McVeigh’s case was not provided until well after his conviction and sentencing (see May 10-11, 2001), and that it would be largely ignored (see June 1-7, 2001). Vidal recounts numerous instances where, when he began to attempt an explanation of McVeigh’s obsession with the 1993 Branch Davidian conflagration (see April 19, 1993) and his belief that he was at war with the US government on a variety of news broadcasts, he was cut short by the hosts.
'Counter-Attack' against US Government - According to Vidal, McVeigh was clear in his letters that the bombing was more than just, McVeigh wrote, “a simple act of ‘revenge’ for Waco,” but “a strike against the US government,” or more precisely, “a ‘counter-attack’ rather than a self-declared war.” In one letter, he quoted pundit H.L. Mencken as writing, “Every normal man must be temped at times to spit on his hands, hoist the black flag, and begin slitting throats.” Vidal recalls that he warned McVeigh that “Mencken often resorted to Swiftian hyperbole and was not to be taken too literally.” He then speculates on the “interesting possibility,” perhaps “the grandest conspiracy of all… that he neither made nor set off the bomb outside the Murrah Building: it was only later, when facing either death or life imprisonment, that he saw to it that would be given sole credit for hoisting the black flag and slitting throats, to the rising fury of various ‘militias’ across the land who are currently outraged that he is getting sole credit for a revolutionary act organized, some say, by many others. At the end, if this scenario is correct, he and the detested Feds were of a single mind.” Regardless of who carried out the bombing, Vidal writes, it is clear that “McVeigh himself was eager to commit what he called ‘federally assisted suicide.’” Vidal quotes an interview with Dr. John Smith, a psychiatrist who interviewed McVeigh in prison and was then released from his oath of confidentiality by McVeigh to discuss his findings with reporters, who concluded that McVeigh was quite sane, and carried out the bombing both in revenge for the Waco assault and because “he also wanted to make a political statement about the role of the federal government and protest the use of force against the citizens.” Smith found that McVeigh was disappointed that the media had refused to discuss what he considered “the misuse of power by the federal government” that impelled him to carry out the bombing.
Limited Contact with Militias - According to Smith, McVeigh told him, “I did not expect a revolution.” He had had numerous discussions with some of the militia groups around Kingman, Arizona, Smith said, about how easy it would be to “cut Interstate 40 in two” and thereby disrupt the transportation between the eastern and western portions of the country, but those discussions, McVeigh told Smith, were “rather grandiose” and never acted upon. Vidal acknowledges that for three years before the bombing, McVeigh lived in the semi-underground world of the American militia movement. During that time, he came to believe, as many militia members did at the time, that the federal government planned on following up its assault weapons ban (see September 13, 1994) with a massive, nationwide raid on gun owners and militia members in the spring of 1995. Vidal writes, “This was all the trigger that McVeigh needed for what he would do—shuffled the deck, as it were.” Vidal claims that McVeigh, unlike many militia members, had “no hang-ups about blacks, Jews, and all the other enemies of the various ‘Aryan’ white nations to be found in the Patriots’ ranks.” He was fascinated with the violently racist novel The Turner Diaries (see 1978) and 1987-1988), he acknowledges, but only for its themes of individual Americans using guns and explosives to overthrow “the System.” Smith bolstered Vidal’s contention by reporting that McVeigh had insisted to him that he was not a racist nor a homophobe—“he made that very clear.”
Rationale for Bombing, and for Killing Civilians, Children - Vidal quotes a 1998 essay McVeigh wrote for the right-wing publication Media Bypass, “Essay on Hypocrisy,” that addressed his choice to blow up the Murrah Building, which contained a daycare center. The US, he wrote, set the precedent for bombing and killing civilians. When US military forces attack Iraqi government buildings with daycare centers or schools in them, McVeigh wrote, the media reported the children were being used as “shields” by the Iraqis. Vidal claims that no evidence exists that proves McVeigh knew about the presence of children in the Murrah Building, and repeats McVeigh’s claims that he had no such foreknowledge. However, Vidal notes, the FBI knew about the children in the Branch Davidian compound, “and managed to kill 27 of them.” In a final set of longhand notes McVeigh sent to Vidal in the weeks before his execution, McVeigh wrote: “I explain herein why I bombed the Murrah Federal Building in Oklahoma City. I explain this not for publicity, nor seeking to win an argument of right or wrong, I explain so that the record is clear as to my thinking and motivations in bombing a government installation. I chose to bomb a Federal Building because such an action served more purposes than other options. Foremost, the bombing was a retaliatory strike: a counter-attack, for the cumulative raids (and subsequent violence and damage) that federal agents had participated in over the preceding years (including, but not limited to, Waco). From the formation of such units as the FBI’s ‘Hostage Rescue’ and other assault teams amongst federal agencies during the 80s, culminating in the Waco incident, federal actions grew increasingly militaristic and violent, to the point where at Waco, our government—like the Chinese—was deploying tanks against its own citizens.” The federal government has militarized the police, he wrote, and his bombing was designed as a “pre-emptive (or pro-active) strike against those forces and their command and control centers within the federal building. When an aggressor force continually launches attacks from a particular base of operations, it is sound military strategy to take the flight to the enemy. Additionally, borrowing a page from US foreign policy, I decided to send a message to a government that was becoming increasingly hostile, by bombing a government building and the government employees within that building who represent that government. Bombing the Murrah Federal Building was morally and strategically equivalent to the US hitting a government building in Serbia, Iraq, or other nations. Based on observations of the policies of my own government, I viewed this action as an acceptable option. From this perspective what occurred in Oklahoma City was no different than what Americans rain on the heads of others all the time, and, subsequently, my mindset was and is one of clinical detachment. (The bombing of the Murrah Building was not personal no more than when Air Force, Army, Navy, or Marine personnel bomb or launch cruise missiles against (foreign) government installations and their personnel.)”
'Exaggerated Sense of Justice' - Vidal has previously written that McVeigh suffered from what he called “an exaggerated sense of justice,” outraging many who read his words. He defends that characterization, and writes, “I knew that few Americans seriously believe that anyone is capable of doing anything except out of personal self-interest, while anyone who deliberately risks—and gives—his life to alert his fellow citizens to an onerous government is truly crazy.” McVeigh’s act may not have sparked a rebellion, Vidal writes, but it did presage an explosion of sorts in the number of citizens identifying themselves with the militia movement, many of whom joined local militia groups because they believed the government had orchestrated the bombing and then unjustly blamed McVeigh for it. Others believe that government agents planted bombs inside the Murrah Building set to go off when McVeigh’s truck bomb detonated. Many believe that McVeigh was used by the government to perpetuate “state police power,” similar to instances during the Vietnam War when “bogus Viet Cong units that were sent out to rape and murder Vietnamese to discredit the National Liberation Front,” or when US forces pretended to “find” Communist arms dumps in El Salvador. Vidal repeats the tale that all 17 members of the US Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) working in their Murrah Building office suspiciously failed to report to work on the day of the bombing, suggesting that they knew of the bombing in advance (see December 30, 1998).
Militia Involvement? - Vidal then engages in a long and detailed attack on the evidence that shows McVeigh and his co-conspirator Terry Nichols built the bomb themselves. He believes that McVeigh and Nichols were involved in a complex and shadowy “plot involving militia types and government infiltrators—who knows?—as prime movers to create panic in order to get” President Clinton to enact the Anti-Terrorism Act, and cites research by journalist and author Joel Dyer, who in his own writings detailed his belief that the government downplayed McVeigh’s militia affiliations to make a case that he was a quintessential and possibly deranged “lone bomber.” Dyer and Vidal both cite the poor defense put on by McVeigh’s trial lawyer, Stephen Jones, who, Dyer contended, “often left the jury more confused and bored than convinced of his client’s innocence. Even when he succeeded in his attempts to demonstrate that a large conspiracy was behind the bombing, he did little to show that McVeigh was not at the center of the conspiracy. Jones’s case led some reporters to speculate that McVeigh himself was limiting his own defense in order to prevent evidence that might implicate others in the bombing from entering the record.” McVeigh did indeed confess to the bombing to his defense lawyers and, later, to Vidal, but, Vidal writes, “I believe that by confessing McVeigh was, once again, playing the soldier, attempting to protect his co-conspirators.” Vidal writes that his own research has unearthed a number of militia members who may have played a part in the April 19 bombing, and a systematic effort by the FBI and the McVeigh prosecution team to quash any evidence of that sort during McVeigh’s trial. He also challenges the government’s assertion that the reports of a third co-conspirator, “John Doe No. 2,” was a US Army private with no connection to McVeigh or the bombing (see January 29, 1997). Instead, he writes, that person was likely a well-known militia member in Shawnee County, Kansas, and possibly a member of the separatist Republic of Texas organization. He cites a book on the bombing by former journalist David Hoffman, who was convicted of trying to tamper with the McVeigh jury (see December 30, 1998), as being “the most thorough of a dozen or two accounts of what did and did not happen on that day in April.” Like Vidal, Hoffman does not believe that McVeigh’s truck bomb could have caused the damage inflicted on the Murrah Building, and cites a number of military and government experts who make the same contentions, even citing one report that claims the “five separate bombs” used in the explosion “have a Middle Eastern ‘signature,’ pointing to either Iraqi or Syrian involvement” (see 10:00 a.m. April 19, 1995 and After). Vidal notes that the search for bodies in the destroyed building was halted after 16 days (see May 4, 1995), against the wishes of those who wanted to continue attempting to search for more evidence in the bomb site. Six days later the building was demolished (see 7:01 a.m. May 23, 1995), leading one critic, retired Air Force Brigadier General Benton K. Partin, to declare that the building was demolished as “a classic cover-up” executed by Communist agents. Vidal writes of Partin’s belief that Communists orchestrated the cover-up, “Well, nobody’s perfect.” (Vidal errs in his “six day” claim; the building was demolished 19 days later.) Vidal writes: “In the end, McVeigh, already condemned to death, decided to take full credit for the bombing. Was he being a good professional soldier, covering up for others? Or did he, perhaps, now see himself in a historic role with his own private Harper’s Ferry, and though his ashes molder in the grave, his spirit is marching on? We may know—one day.” [Vanity Fair, 9/2001]

Entity Tags: Joel Dyer, David Hoffman, Benton K. Partin, Federal Bureau of Investigation, H.L. Mencken, Timothy James McVeigh, Gore Vidal, Stephen Jones, Terry Lynn Nichols, Vanity Fair, John Smith, Murrah Federal Building

Timeline Tags: US Domestic Terrorism

Leslie Robertson.Leslie Robertson. [Source: Publicity photo]Leslie Robertson, one of the two original structural engineers for the World Trade Center, is asked at a conference in Frankfurt, Germany what he had done to protect the Twin Towers from terrorist attacks. He replies, “I designed it for a 707 to smash into it,” though does not elaborate further. [Chicago Tribune, 9/12/2001; Knight Ridder, 9/12/2001] The Twin Towers were in fact the first structures outside the military and nuclear industries designed to resist the impact of a jet airplane. [Robertson, 3/2002; Federal Emergency Management Agency, 5/1/2002, pp. 1-17] The Boeing 707 was the largest in use when the towers were designed. Robertson conducted a study in late 1964, to calculate the effect of a 707 weighing 263,000 pounds and traveling at 180 mph crashing into one of the towers. He concluded that the tower would remain standing. However, no official report of his study has ever surfaced publicly. [Glanz and Lipton, 2004, pp. 138-139, 366] A previous analysis, carried out early in 1964, calculated that the towers would handle the impact of a 707 traveling at 600 mph without collapsing (see February 27, 1993). In 2002, though, Robertson will write, “To the best of our knowledge, little was known about the effects of a fire from such an aircraft, and no designs were prepared for that circumstance.” [Robertson, 3/2002] The planes that hit the WTC on 9/11 are 767s, which are almost 20 percent heavier than 707s. [Scientific American, 10/9/2001; New Yorker, 11/19/2001]

Entity Tags: Leslie Robertson, World Trade Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Peter Chiarelli.Peter Chiarelli. [Source: US Army]Army officers plan an exercise for the Army’s Crisis Action Team (CAT) at the Pentagon based around the scenario of a plane crashing into the World Trade Center, which they intend to run during the week following September 11. The officer who is in charge of preparing the exercise is Major General Peter Chiarelli. Chiarelli took over as the Army’s director of operations, readiness, and mobilization around early to mid-August this year. In this position, he is in charge of current operations in the Army Operations Center (AOC)—the Army’s “command and control center,” according to Chiarelli—located in the basement of the Pentagon. [US Army Center of Military History, 2/5/2002; Soldiers, 9/2004; Army News Service, 8/5/2008]
New Army Director Plans to Run Crisis Team Exercise - Chiarelli will later recall how the plans for the exercise come about. He will tell an interviewer that in some of the briefings he received when learning about his new post, he was told “that the Crisis Action Team had not stood up, except for an exercise, in about 10 years in any great role.” Therefore, after beginning in the post, he “planned to do an exercise for the Crisis Action Team.” Around the same time, the Personnel Contingency Cell, which is one of the CAT’s support teams, has been directed to put together a new mass casualty standard operating procedure (SOP) for the Army.
New Operating Procedure Has Scenario of Plane Hitting WTC - About a week before 9/11, Raymond Robinson Jr., the chief of operations for the Army’s deputy chief of staff for personnel, and two other officers come to brief Chiarelli on their new SOP. Chiarelli will recall, “The real amazing thing of that SOP is that the scenario was an aircraft crashing into the World Trade Center.” Chiarelli tells the officers, “Hey, not only is this a good SOP and a good plan, but at the same time, to really make this good, what we need to do is exercise it.” Therefore, as he will later recall, “[W]e decided to integrate a scenario like that into my first CAT exercise.” The scenario of a plane crashing into the WTC would be used “to drive this exercise” that Chiarelli is planning to run. Chiarelli will not say what type of aircraft is envisaged hitting the WTC in the scenario, nor specify whether it would have been a hijacked plane or one that crashed into the WTC accidentally.
Exercise Scheduled for September 17 or September 13 - The exact date on which the CAT exercise is set to take place is unclear. Chiarelli will say he has his “folks design it for me on the 17th of September.” [US Army Center of Military History, 2/5/2002; Lofgren, 2011, pp. 95-97] However, Army Center of Military History historian Stephen Lofgren will mention, while interviewing Chiarelli’s deputy, Brigadier General Clyde Vaughn, that the exercise is scheduled to take place “a couple of days” after September 11, meaning September 13. [US Army Center of Military History, 2/12/2002] The exercise is presumably canceled as a result of the 9/11 attacks. The CAT, whose members are set to participate in it, will be activated on September 11 in response to the attacks on the WTC, so as to “respond to the contingency in New York if requested by state and local officials” (see (Shortly After 9:03 a.m.) September 11, 2001). [Goldberg et al., 2007, pp. 134]

Entity Tags: Peter W. Chiarelli, US Department of the Army, Raymond C. V. Robinson Jr., Stephen J. Lofgren, US Army Crisis Action Team

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Oklahoma City District Attorney Wes Lane announces that Oklahoma will continue prosecuting convicted Oklahoma City bombing conspirator Terry Nichols (see March 29, 1999) on 160 state charges of murder, in part because the state fears Nichols may win his federal appeals (see June 4, 1998). “I will not roll the dice on this issue. There is simply too much at stake,” Lane says. He says that the state will seek the death penalty against Nichols. Lane took over the case after District Attorney Robert Macy retired in June 2001; some have speculated that Oklahoma might drop the case due to the expenditure, the difficulty of finding an impartial jury, and the emotional toll on the victims of another trial. Nichols’s lead lawyer for the state case, Brian Hermanson, writes in a letter quoted by local newspapers that Nichols was willing to drop his appeals and accept a federal life sentence to avoid a state trial. The letter states: “Taking such a step ensures that he will spend the rest of his life in prison. It would enable Mr. Lane to drop the state prosecution, thereby sparing Oklahoma the trauma and expense of another trial.” Lane responds that “the interests of the people of the State of Oklahoma cannot be vindicated by the blind reliance on the federal government or Terry Lynn Nichols,” and says he will seek sanctions against Hermanson for what he calls a “glaring, blatant violation” of a state court order not to discuss the case. Shelly Thompson, who lost her mother in the blast (see 8:35 a.m. - 9:02 a.m. April 19, 1995), says: “You can’t just get away with a little bit of a crime. We’re going to go for the whole thing. I want to make sure he will stay in prison for his life. This is something I need to do for her. He was not found guilty in my mother’s death and 159 other deaths. They are more than numbers.” [New York Times, 9/6/2001; The Oklahoman, 4/2009; Mayhem (.net), 4/2009]

Entity Tags: Terry Lynn Nichols, Brian Hermanson, Robert (“Bob”) Macy, Wes Lane, Timothy James McVeigh

Timeline Tags: US Domestic Terrorism

According to a later interview with would-be hijacker Ramzi bin al-Shibh, a courier sent by bin al-Shibh tells Osama bin Laden on this day when the 9/11 attacks will take place. [Australian, 9/9/2002] However, there are doubts about this interview (see April, June, or August 2002). The message may have been taken from bin al-Shibh in Germany to Pakistan by al-Qaeda Hamburg cell member Zakariya Essabar (see Late August 2001).

Entity Tags: Osama bin Laden, Zakariya Essabar, Ramzi bin al-Shibh

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Former FBI counterterrorism chief John O’Neill recently started his new job as director of security at the World Trade Center (see August 23, 2001). From the outset, he has engrossed himself in discovering what security systems are in place there, and what will be needed in future. On this day, he runs into Rodney Leibowitz, a friend of his, and complains to him about the very poor standard of security at the Twin Towers. For instance, he mentions that, even though the complex receives bomb threats on a daily basis, its telephone system does not feature caller identification. [Weiss, 2003, pp. 354 and 358] The Trade Center has in fact recently been on a heightened security alert, due to numerous phone threats (see Late August-September 10, 2001). [Newsday, 9/12/2001] Leibowitz is the president and CEO of a company called First Responder Inc., which provides bioterrorism preparedness training to healthcare professionals. [First Responder Inc., 1/14/2004 pdf file] Until the 9/11 attacks intervene, First Responder Inc. is in fact scheduled to send in a team to conduct a threat assessment of the World Trade Center for O’Neill on September 15. [Swanson, 2003, pp. 52]

Entity Tags: John O’Neill, First Responder Inc., World Trade Center, Rodney Leibowitz

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A training exercise is held at New York’s La Guardia Airport, based around the scenario of a terrorist attack with a biological weapon. Mark Edelman, chief external relations officer of the Greater New York chapter of the American Red Cross, will later say the Greater New York chapter has been preparing for the possibility of a biological terrorist attack since the bombing of the Murrah Federal Building in Oklahoma City in 1995 (see 8:35 a.m. - 9:02 a.m. April 19, 1995). And today—“the very Saturday before September 11”—there is “a bioterror drill at La Guardia Airport,” he will add. Details of what the exercise involves are unstated. Whether any agencies other than the Red Cross participate in the exercise is also unstated. [Philanthropy News Digest, 12/7/2001] La Guardia Airport is located eight miles from midtown Manhattan in the borough of Queens, New York, and is operated by the Port Authority of New York and New Jersey. [Bloomberg, 7/27/2015; Reuters, 7/27/2015] Another exercise is being held there today by the New York City Fire Department Bureau of Emergency Medical Services, which is based around a simulated plane crash (see September 8, 2001). [Academic Emergency Medicine, 3/2002]

Entity Tags: Mark Edelman, American Red Cross, La Guardia Airport

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Osama bin Laden calls his stepmother and says, “In two days, you’re going to hear big news and you’re not going to hear from me for a while.” [Daily Telegraph, 10/2/2001] US officials will later tell CNN that “in recent years they’ve been able to monitor some of bin Laden’s telephone communications with his [step]mother. Bin Laden at the time was using a satellite telephone, and the signals were intercepted and sometimes recorded.” [New York Times, 10/2/2001] Stepmother Al-Khalifa bin Laden, who raised Osama bin Laden after his natural mother died, is apparently waiting in Damascus, Syria, to meet Osama there, so he calls to cancel the meeting. [Sunday Herald (Glasgow), 10/7/2001] They had met periodically in recent years. Before 9/11, to impress important visitors, NSA analysts would occasionally play audio tapes of bin Laden talking to his stepmother. The next day government officials say about the call, “I would view those reports with skepticism.” [CNN, 10/2/2001] Bin Laden gave his natural mother a similar warning some months ago that was also overheard by the NSA (see Spring-Summer 2001).

Entity Tags: National Security Agency, Al-Khalifa bin Laden, Osama bin Laden

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

David O. Cooke.David O. Cooke. [Source: US Department of Defense]Some Pentagon Renovation Program workers are concerned about the possibility of a plane being deliberately crashed into the Pentagon. This is according to Stacie Condrell, the leader of the Pentagon Renovation Program’s planning, relocation, requirements integration, standards, and space management group. Condrell will say, shortly after 9/11, that although the emergency response to an attack on the Pentagon was not part of its area of responsibility, her group had been “involved, as builders, in what we can do to be smarter and better prepared against things like” the 9/11 attack on the Pentagon.
Workers Contemplate a 'Crazy Pilot' Crashing a Plane into the Pentagon - She will say that, before 9/11, “the particular plane incident” her group thought might happen would involve “one of the regularly scheduled US Air commuter flights from North Carolina that flies directly over the center courtyard [of the Pentagon] 10 or 12 times a day.” This plane “would have a crazy pilot who would crash into the building.” The reason her group had this concern, Condrell will say, is that “all of the people specifically involved in analyzing the physical threat to our environment”—such as the secretary of defense, the other military secretaries, and members of the Defense Threat Reduction Agency and the Defense Protective Service—“mention over and over again that [the Pentagon is] the only national military headquarters in the world that allows commercial overflight.” [Historical Office, Office of the Secretary of Defense, 10/30/2001 pdf file]
Administrator Considers the Possibility of a Plane Hitting the Pentagon - David O. “Doc” Cooke, the Pentagon’s director of administration and management, will similarly say that the event of a plane being deliberately crashed into the Pentagon is seen as a possibility before 9/11. He will say that ways in which the Pentagon might be attacked that are considered possible include “a small aircraft, probably containing explosives, which would either drop the explosive or possibly dive into the building.” [Historical Office, Office of the Secretary of Defense, 10/18/2001 pdf file]
An Explosion outside the Pentagon Is Seen as the Biggest Threat - However, Lee Evey, manager of the Pentagon Renovation Program from November 1997, will say that an attack involving an explosion outside the building is considered the biggest danger to the Pentagon. When asked what he had considered the most likely threat to the Pentagon before 9/11, he will say that a “blast”—meaning an external explosion—“as a threat to the building was very much on our minds.” He will add that the Oklahoma City and Khobar Towers bombings in 1995 and 1996, respectively (see 8:35 a.m. - 9:02 a.m. April 19, 1995 and June 25, 1996), “really influenced our thinking.” [Historical Office, Office of the Secretary of Defense, 10/22/2001 pdf file] Due to this concern, around 1997 or 1998, the Army Corps of Engineers performs simulations to measure how much damage the Pentagon would suffer if a truck bomb exploded outside it. [Historical Office, Office of the Secretary of Defense, 12/7/2001 pdf file; Vogel, 2007, pp. 417] The Pentagon Renovation Program, which began in the early 1990s, involves a complete overhaul of the interior of the Pentagon. [American Forces Press Service, 9/30/2005] From 1998, upgrading security at the Pentagon is one of its priorities. [Goldberg et al., 2007, pp. 6]

Entity Tags: David O. Cooke, Pentagon Renovation Program, Lee Evey, Stacie Condrell

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An Echelon station in Menwith Hill, Britain.An Echelon station in Menwith Hill, Britain. [Source: BBC]By the 1980s, a high-tech global electronic surveillance network shared between the US, Britain, Canada, Australia, and New Zealand is gathering intelligence all over the world. The BBC describes Echelon’s power as “astounding,” and elaborates: “Every international telephone call, fax, e-mail, or radio transmission can be listened to by powerful computers capable of voice recognition. They home in on a long list of key words, or patterns of messages. They are looking for evidence of international crime, like terrorism.” [BBC, 11/3/1999] One major focus for Echelon before 9/11 is al-Qaeda. For instance, one account mentions Echelon intercepting al-Qaeda communications in Southeast Asia in 1996 (see Before September 11, 2001). A staff member of the National Security Council who regularly attends briefings on bin Laden states, “We are probably tapped into every hotel room in Pakistan. We can listen in to just about every phone call in Afghanistan.” However, he and other critics will claim one reason why US intelligence failed to stop terrorism before 9/11 was because there was too much of a focus on electronic intelligence gathering and not enough focus on human interpretation of that vast data collection. [Toronto Star, 2/2/2002]

Entity Tags: United Kingdom, United States, Osama bin Laden, Echelon, National Security Council, Canada, Australia, Al-Qaeda, New Zealand

Timeline Tags: Complete 911 Timeline, 9/11 Timeline, Civil Liberties

The Sphinx Trading sign.The Sphinx Trading sign. [Source: National Geographic]Some of the 9/11 hijackers rent mailboxes from a company called Sphinx Trading, which was also used by ‘Blind Sheikh’ Omar Abdul-Rahman and at least one of his associates. The mailboxes are located in Jersey City, New Jersey, four doors down from the mosque where Abdul-Rahman was imam in the early 1990s. El Sayyid Nosair, who assassinated Rabbi Meir Kahane and was linked to the Islamic militant cell Abdul-Rahman headed (see November 5, 1990 and December 7, 1991), also had a mailbox there before he was arrested in 1990. Sphinx Trading is owned by Waleed al-Noor, who was named an unindicted co-conspirator at the ‘Landmarks’ bomb plot trial (see June 24, 1993). The hijackers will later obtain fake IDs from al-Noor’s partner, Mohamed el-Atriss. The names of the hijackers who had mailboxes there are never given, but in the summer of 2001 el-Atriss interacts with hijackers Nawaf Alhazmi, Abdulaziz Alomari, Khalid Almihdhar, and Hani Hanjour (see (July-August 2001)), at least. [New York Times, 6/25/2003; Newark Star-Ledger, 10/20/2003; Lance, 2006, pp. 372-4; Bergen Record, 9/11/2006] An FBI agent will later comment: “The fact that this location was where Almihdhar, in particular, got his bogus credentials, is not only shocking, it makes me angry. The [Joint Terrorist Task Force] in the [New York Office] had this location back in 1991. In the mid-90s they listed al-Noor, the coowner, as a coconspirator, unindicted in the plot to blow up bridges and tunnels. And now we find out that this is the precise location where the most visible of all the hijackers in the US got his ID? Incredible. All the Bureau’s New York Office had to do was sit on that place over the years and they would have broken right into the 9/11 plot.” [Lance, 2006, pp. 373]

Entity Tags: Hani Hanjour, El Sayyid Nosair, Waleed al-Noor, Sphinx Trading, Omar Abdul-Rahman, Nawaf Alhazmi, Mohamed el-Atriss, Khalid Almihdhar, Abdulaziz Alomari

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Jackie Chan.Jackie Chan. [Source: Reuters]A scene for a Hollywood movie about a terrorist plot to blow up the World Trade Center was originally scheduled to be filmed at the top of one of the Twin Towers at this time, but the filming has been canceled because the script for the scene is late to arrive. [ABC News, 9/19/2001; Empire, 9/19/2001; Orlando Sentinel, 9/27/2002] The action-comedy movie, titled Nosebleed, which was written in 1999 (see February 1999-September 11, 2001), is set to feature the well-known martial artist and actor Jackie Chan as a window washer at the WTC who uncovers a terrorist plot to bomb the Twin Towers. [Variety, 2/7/1999; Entertainment Weekly, 9/24/2001]
Actor 'Would Probably Have Died' if Filming Took Place - Chan will later tell the Hong Kong newspaper Oriental Daily News, “Filming was scheduled to have taken place at 7:00 a.m. [on September 11] and… I had to be at the top of one of the towers for one of the scenes.” [ABC News, 9/19/2001; Empire, 9/19/2001] The scene, Chan will say, was going to be filmed at the “Top of the World restaurant.” [Orlando Sentinel, 9/27/2002] Presumably he is referring to Windows on the World, the restaurant at the top of the North Tower. Everyone who is in Windows on the World when Flight 11 hits the North Tower at 8:46 a.m. (see 8:46 a.m. September 11, 2001) will subsequently die. [NPR, 9/11/2003] Chan will comment, “I would probably have died if the shooting had gone ahead as planned.” Today’s filming at the WTC has been canceled, reportedly because the script for the scene that would have been filmed is late. [ABC News, 9/19/2001; Empire, 9/19/2001] “The action was good, but, somehow, the script not ready,” Chan will say.
Actor Is in Canada for Another Film - Instead of doing the scene for Nosebleed, Chan is in Toronto, Canada, where filming began the previous day for another movie he is starring in. That movie, The Tuxedo, is an action-comedy that Steven Spielberg is involved in producing. Chan will say of The Tuxedo, “I only did this movie because Steven Spielberg asked me himself.” [Reuters, 6/17/2001; Canoe, 7/11/2001; Orlando Sentinel, 9/27/2002] He will recall learning of the attacks in New York during filming, saying: “After the first shot, I turned around and everyone was looking at one monitor, and nobody had responded to me. They said, ‘Jackie, a plane crashed into the World Trade Center.’ Then we [saw] the second plane crash. We knew it was a terrorist attack and everyone started crying.” Chan will add, “The whole day I was like a walking dead man.” [Columbia Chronicle, 9/23/2002]
Actor Learned 'Secrets' of the WTC in Preparation for Film - Chan has done a lot of groundwork for Nosebleed. “We had visited the [WTC] before September 11,” he will recall. “The producer. My manager. We had dinner upstairs. We were getting all kinds of information. I was going to play a window washer, so they were telling me things like how many windows the building had.” Chan has therefore learned “the ‘secrets’ of the towers—how air pressure was regulated with doors that might be useful as gags in one of his trademark fights—which sides of the buildings one could work on to avoid the wind,” according to the Orlando Sentinel. [Orlando Sentinel, 9/27/2002; Rocky Mountain News, 9/28/2002] Production of Nosebleed will be canceled as a result of the 9/11 attacks. [PBS, 10/24/2001; Village Voice, 12/4/2001]

Entity Tags: Jackie Chan

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

WTC leaseholder Larry Silverstein is supposed to be working today in the temporary offices of his company, Silverstein Properties, on the 88th floor of the North Tower. However, at his Park Avenue apartment, Silverstein’s wife reportedly “laid down the law: The developer could not cancel an appointment with his dermatologist, even to meet with tenants at his most important property.” [New York Observer, 3/17/2003; New York Magazine, 4/18/2005] He is therefore not at the WTC when it is hit, and first hears of the attacks when an associate calls him from the lobby of one of the WTC buildings. [Real Deal, 1/2004] Two of Silverstein’s children—his son, Roger, and daughter, Lisa—work for his company and have been regularly attending meetings with WTC tenants at Windows on the World (the restaurant at the top of the North Tower). Yet this morning they are running late. According to the New York Observer, “If the attack had happened just a little later, Mr. Silverstein’s children would likely have been trapped at Windows.” [New York Observer, 3/17/2003] Fifty-four of Silverstein Properties’ 160 staff are in the North Tower when it is hit, and four of them die. [Globe and Mail, 9/7/2002] Silverstein signed the lease on the WTC less than two months previously, and later will attempt to get $7 billion in insurance for the destruction of the towers (see July 24, 2001).

Entity Tags: Larry Silverstein

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Pete Zalewski.Pete Zalewski. [Source: NBC]Because the talkback button on Flight 11 has been activated, Boston Center air traffic controllers can hear a hijacker on board say to the passengers: “We have some planes. Just stay quiet and you’ll be OK. We are returning to the airport.” [Boston Globe, 11/23/2001; 9/11 Commission, 7/24/2004, pp. 19] Air traffic controller Pete Zalewski recognizes this as a foreign, Middle Eastern-sounding voice, but does not make out the specific words “we have some planes.” He responds, “Who’s trying to call me?” Seconds later, in the next transmission, the hijacker continues: “Nobody move. Everything will be OK. If you try to make any moves you’ll endanger yourself and the airplane. Just stay quiet.” [New York Times, 10/16/2001; 9/11 Commission, 6/17/2004; MSNBC, 9/9/2006] Bill Peacock, the FAA director of air traffic services, later claims, “We didn’t know where the transmission came from, what was said and who said it.” David Canoles, the FAA’s manager of air traffic evaluations and investigations, adds: “The broadcast wasn’t attributed to a flight. Nobody gave a flight number.” [Washington Times, 9/11/2002] Similarly, an early FAA report will state that both these transmissions came from “an unknown origin.” [Federal Aviation Administration, 9/17/2001 pdf file] Zalewski asks for an assistant to help listen to the transmissions coming from the plane, and puts its frequency on speakers so others at Boston Center can hear. Because Zalewski didn’t understand the initial hijacker communication from Flight 11, the manager of Boston Center instructs the center’s quality assurance specialist to “pull the tape” of the transmission, listen to it carefully, and then report back. They do this, and by about 9:03 a.m. a Boston manager will report having deciphered what was said in the first hijacker transmission (see 9:03 a.m. September 11, 2001). [9/11 Commission, 6/17/2004; MSNBC, 9/9/2006] Fellow Boston controller Don Jeffroy also hears the tape of the hijacker transmissions, though he doesn’t state at what time. He says: “I heard exactly what Pete [Zalewski] heard. And we had to actually listen to it a couple of times just to make sure that we were hearing what we heard.” [MSNBC, 9/11/2002] At some point, Ben Sliney, the national operations manager at the FAA’s Herndon Command Center, gets word of the “We have some planes” message, and later says the phrase haunts him all morning. American Airlines Executive Vice President for Operations Gerard Arpey is also informed of the “strange transmissions from Flight 11” at some point prior to when it crashes at 8:46 a.m. [USA Today, 8/12/2002] Boston Center will receive a third transmission from Flight 11 about ten minutes later (see (8:34 a.m.) September 11, 2001).

Entity Tags: Bill Peacock, Boston Air Route Traffic Control Center, David Canoles, Pete Zalewski

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A Sikorsky S-76A helicopter flying over New York.
A Sikorsky S-76A helicopter flying over New York. [Source: Sikorsky]A helicopter is tracked on radar apparently crashing into the World Trade Center, according to a report later given by a New York air traffic controller over an FAA teleconference.
Helicopter Is 'the Only Target that We Saw ... to Fly into the Trade Center' - At around 10:15 a.m., Tom White, an operations manager at the FAA’s New York Terminal Radar Approach Control (TRACON), will tell those on the FAA teleconference that his facility tracked a Sikorsky helicopter that had taken off from the airport in Poughkeepsie, New York, and this helicopter appeared to fly into the WTC at 8:27 a.m. (see (10:15 a.m.) September 11, 2001). White will add that, after replaying radar information, it is concluded that the helicopter is “the only target that we saw in the vicinity of the Trade Center at 12:27 [Zulu time, or 8:27 a.m. Eastern time] to fly into the Trade Center.” [Federal Aviation Administration, 9/11/2001; 9/11 Commission, 5/21/2004] (However, the first crash at the WTC will not occur until 8:46 a.m. (see 8:46 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 7] ) The “Poughkeepsie airport” the helicopter took off from is presumably Dutchess County Airport. Sikorsky reportedly bases a fleet of its S-76 helicopters at Dutchess County Airport, “dispatching them to the New York metro areas as needed.” [Site Selection, 5/2000; Aviation International News, 8/1/2003] Poughkeepsie is about 70 miles north of New York City. [Pittsburgh Post-Gazette, 2/3/2008]
Helicopter 'Consistent with the Speed' of What Hits WTC - White will say the helicopter’s tail number is N7601S, that it departed the Poughkeepsie airport at 8:03 a.m., and that it then headed south at a speed of around 160 knots, or 184 miles per hour. He will add: “The tower [presumably the air traffic control tower at the Poughkeepsie airport] says the only thing they had southbound at that time was a Sikorsky helicopter, which is consistent with the speed that we followed it down.… They’re saying they replayed the radar and it’s consistent with the speed of what went into the [WTC] tower.” [Federal Aviation Administration, 9/11/2001] (However, an analysis by the US government will later estimate that Flight 11 hits the WTC at 494 miles per hour, or 429 knots, which is significantly faster than the helicopter was flying. [New York Times, 2/23/2002] )
Mistaken Information Later Corrected - It will apparently take until early afternoon for the suspicions about the Sikorsky helicopter hitting the WTC to be dismissed. An FAA chronology of this day’s events will state that at 1:00 p.m., the “Sikorsky helicopter” is “now believed not to have hit the WTC.” [Federal Aviation Administration, 1/2/2002] Another FAA chronology will state that at 1:04 p.m., it is reported that the Sikorsky helicopter “landed 20 minutes early, normal GE run at 12:28Z [i.e. 8:28 a.m. Eastern time] to WTC.” (It is unclear what is meant by “normal GE run.”) [Federal Aviation Administration, 9/11/2001]

Entity Tags: World Trade Center, Tom White (FAA), New York Terminal Radar Approach Control

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Steve Bongardt.Steve Bongardt. [Source: Government Matters]Steve Bongardt, an agent at an FBI office in Manhattan, reads a report on his computer about Osama bin Laden reopening his underground facility in Afghanistan and he will subsequently determine that this incident is related to the attacks on the World Trade Center. [Wright, 2006, pp. 356-357; Graff, 2011, pp. 309-310] Bongardt is a member of the FBI’s I-49 squad. [Wright, 2006, pp. 377] The squad is focused on bin Laden and al-Qaeda’s central command. It is based in an office on the eighth floor at 290 Broadway, across the street from the FBI’s New York field office at 26 Federal Plaza. [Graff, 2011, pp. 205-206] Bongardt is one of the first people to arrive at the office this morning, coming into work sometime before 8:30 a.m. He turns on his computer and reads some of the day’s intelligence. He is puzzled by one particular piece of information he sees. “A report had Osama bin Laden reopening his large underground facility at Tora Bora in Afghanistan and sprucing it up,” journalist and author Garrett Graff will write. According to author Lawrence Wright, the report states that “the al-Qaeda camps in Tora Bora [are] being revitalized.” [Wright, 2006, pp. 356-357; Graff, 2011, pp. 309] The Tora Bora encampment is a “natural and manmade fortress of caves and bunkers,” according to the Chicago Tribune. It comprises a “series of rooms and tunnels,” and can “comfortably house 1,000 people,” according to an Afghan who visited the complex a few months ago. [Chicago Tribune, 11/28/2001] “That can’t be good,” Bongardt thinks upon reading the report. “What the hell is [bin Laden] doing?” he wonders. Bongardt will feel the room shake when Flight 11 crashes into the WTC, at 8:46 a.m. (see 8:46 a.m. September 11, 2001), and promptly head out of the building. He will realize what has happened when he sees that both of the Twin Towers are on fire and notices a massive jetliner engine lying on the street. He will then connect what is occurring to the report he read on his computer. He will understand that “this was the work of bin Laden,” according to Wright. “This is al-Qaeda. This is why they’re polishing up Tora Bora,” he will think. [Wright, 2006, pp. 357-359; Graff, 2011, pp. 309-310]

Entity Tags: Steve Bongardt, Osama bin Laden

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Captain Charles Leidig. 
Captain Charles Leidig. [Source: US Navy]Brigadier General Montague Winfield, the deputy director for operations (DDO) in the National Military Command Center (NMCC) at the Pentagon, leaves his post to attend a pre-scheduled meeting, allowing a colleague, who only recently qualified to take over his position, to stand in for him, and not returning to his post until after the terrorist attacks have ended. [9/11 Commission, 7/21/2003 pdf file; 9/11 Commission, 4/29/2004 pdf file; 9/11 Commission, 6/17/2004]
Winfield Attends Air Force-Convened Meeting - Winfield leaves his post to attend what a 9/11 Commission memorandum will call “an unrelated, closed-door personnel meeting convened by the Air Force to discuss the rating of Air Force officers.” [9/11 Commission, 7/21/2003 pdf file] Another Commission memorandum will state that this meeting is a “session for general officers who rated Air Force officers.” It is unclear whether the meeting takes place somewhere in the NMCC or outside the center. The Commission memorandum will only say that it takes place “elsewhere in [Joint Chiefs of Staff] spaces.” At least one of the NMCC’s other qualified DDOs, Brigadier General Norman Seip, is also attending it.
Winfield Asked Colleague to Replace Him on Previous Day - Winfield is temporarily replaced as DDO by Captain Charles Leidig. Leidig only joined the operations directorate of the Joint Chiefs of Staff in July 2001, when he assumed duties as the deputy for Command Center operations. In that, his usual role, he is responsible for the maintenance, operation, and training of watch teams for the NMCC. He qualified to stand in as the DDO in the NMCC about a month ago, in August 2001. The previous afternoon, Winfield asked Leidig to relieve him for a portion of his duty this morning, and Leidig agreed to do so.
Leidig Takes Over as DDO - As arranged, Leidig takes over from Winfield as DDO at 8:30 a.m., allowing Winfield to attend his meeting. Upon arrival at the NMCC, Leidig receives the intelligence and other turn over briefings. After seeing the reports of the plane crashes in New York on television, he will be responsible for convening a significant event conference (see 9:29 a.m.-9:34 a.m. September 11, 2001), which he soon upgrades to an air threat conference (see 9:37 a.m.-9:39 a.m. September 11, 2001). [9/11 Commission, 4/29/2004 pdf file; 9/11 Commission, 6/17/2004 pdf file]
Winfield Does Not Resume Duties until Attacks Are Over - Even though it becomes obvious that a coordinated attack is under way when television shows the second plane hitting the World Trade Center at 9:03 a.m. (see 9:03 a.m. September 11, 2001), Winfield apparently remains in his meeting instead of resuming his duties as DDO (see (Shortly After 9:03 a.m.) September 11, 2001). He will only take over from Leidig as DDO after Flight 93 crashes in Pennsylvania, apparently at around 10:30 a.m. (see (10:30 a.m.) September 11, 2001). [9/11 Commission, 4/29/2004 pdf file; 9/11 Commission, 6/17/2004] In later interviews for television, Winfield will give the impression that he remained in charge of the NMCC throughout the 9/11 attacks, and make no mention of having allowed a stand-in to take his place during this most critical period of time. [CNN, 9/4/2002; ABC News, 9/11/2002]

Entity Tags: Montague Winfield, Norman R. Seip, Charles Leidig

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

After being informed of the hijacking of Flight 11, Tim Spence, an operational supervisor at the FAA’s Cape Terminal Radar Approach Control (TRACON), calls the air traffic control tower and then the operations desk at Otis Air National Guard Base, to let them know that they might soon be receiving an order to scramble the base’s fighter jets. [9/11 Commission, 9/30/2003 pdf file; 9/11 Commission, 2004] Daniel Bueno, a supervisor at the FAA’s Boston Center, has just called Spence at the Cape TRACON, which is located on Otis Air Base at Cape Cod, Massachusetts, and said he wanted fighter jets scrambled in response to Flight 11, which is a “possible hijack.” Spence told Bueno he would contact Otis Air Base and see what it could do to help (see 8:34 a.m. September 11, 2001). [Federal Aviation Administration, 4/19/2002; 9/11 Commission, 9/30/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 12]
TRACON Supervisor Calls Otis Tower - Spence will later recall that in the five minutes following the call from Bueno, he makes “as many calls as possible.” He gets on the phone to the air traffic control tower at Otis Air Base, to notify the controllers there of the situation and receive information on who to call next, so as to facilitate Bueno’s request. Spence will recall that the Otis tower controller he speaks to gives him the telephone number for either Otis Air Base’s base operations or the supervisor of flying desk, which is the aviation section of the base operations desk. (He will be unable to recall exactly which number he is given.) Spence will say he “may have been given a second number” by the Otis tower controller, but he “does not recall directly.”
TRACON Supervisor Calls Operations Desk - Spence then calls Otis Air Base’s operations desk. He will later be unable to remember who he speaks with there. But, he will recall, the “general discussion” he has with them is “an introduction of his position, the relay of the information of a hijack from [the FAA’s Boston Center], and a request for information on how to get a fighter scramble.” During the call, Spence acknowledges that he has no authority to authorize a fighter scramble, but he advises those at the base to prepare to receive a scramble order (presumably from NEADS, NORAD’s Northeast Air Defense Sector), since such an order is “probably on its way.” The person at the operations desk gives Spence the phone number for NEADS.
Timing of Calls Unclear - The exact times when Spence calls the control tower and the operations desk at Otis Air Base are unclear. Spence will tell the 9/11 Commission that he makes the call to the control tower immediately after receiving the call from Bueno. [9/11 Commission, 9/30/2003 pdf file] That call ended just before 8:36 a.m. [Federal Aviation Administration, 4/19/2002] However, according to the 9/11 Commission Report, “the first notification received by the military—at any level—that American 11 had been hijacked” is when the FAA’s Boston Center calls NEADS just before 8:38 a.m. (see (8:37 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 20] If correct, that would indicate Spence calls the Otis tower at 8:38 a.m. or after. Bueno also called the Otis tower directly, to request military assistance in response to Flight 11 (see (Between 8:30 a.m. and 8:40 a.m.) September 11, 2001), and the tower controller subsequently contacts the base’s operations desk to alert it to the possible hijacking (see (Between 8:31 a.m. and 8:40 a.m.) September 11, 2001). [Filson, 2003, pp. 47; Spencer, 2008, pp. 22, 27-28] It is unclear whether the tower controller calls the operations desk before or after Spence calls it, although Spence will suggest to the 9/11 Commission that Otis Air Base “may have just received a call themselves regarding the situation” when he makes his calls, “but he is not sure.” [9/11 Commission, 9/30/2003 pdf file]

Entity Tags: Tim Spence, Otis Air National Guard Base, Cape Terminal Radar Approach Control

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Tech. Sgt. Jeremy Powell.Tech. Sgt. Jeremy Powell. [Source: Scott A. Gwilt/ Rome Sentinel]The FAA’s Boston Center calls NORAD’s Northeast Air Defense Sector (NEADS) in Rome, NY, to alert it to the suspected hijacking of Flight 11. According to the 9/11 Commission, this is “the first notification received by the military—at any level—that American 11 had been hijacked.” [9/11 Commission, 7/24/2004, pp. 20; 9/11 Commission, 8/26/2004, pp. 13] The call is made by Joseph Cooper, an air traffic controller at the Boston Center, and answered by Jeremy Powell, a technical sergeant on the NEADS operations floor. [Vanity Fair, 8/1/2006; Spencer, 2008, pp. 25] Beginning the call, Cooper says: “Hi. Boston Center TMU [traffic management unit], we have a problem here. We have a hijacked aircraft headed towards New York, and we need you guys to, we need someone to scramble some F-16s or something up there, help us out.” Powell replies, “Is this real-world or exercise?” Cooper answers, “No, this is not an exercise, not a test.” [9/11 Commission, 7/24/2004, pp. 20] Shortly into the call, Powell passes the phone on to Lieutenant Colonel Dawne Deskins (see (8:38 a.m.) September 11, 2001). Deskins identifies herself to Cooper, and he tells her, “We have a hijacked aircraft and I need you to get some sort of fighters out here to help us out.” [Newhouse News Service, 1/25/2002; ABC News, 9/11/2002; Bamford, 2004, pp. 8; Spencer, 2008, pp. 26]
Military Claims Call Goes against Procedure - The 1st Air Force’s official history of the response to the 9/11 attacks will later suggest that Boston Center is not following normal procedures when it makes this call to NEADS. It states: “If normal procedures had taken place… Powell probably wouldn’t have taken that phone call. Normally, the FAA would have contacted officials at the Pentagon’s National Military Command Center who would have contacted the North American Aerospace Defense Command. The secretary of defense would have had to approve the use of military assets to assist in a hijacking, always considered a law enforcement issue.” The only explanation it gives for this departure from protocol is that “nothing was normal on Sept. 11, 2001, and many say the traditional chain of command went by the wayside to get the job done.” [Filson, 2003, pp. 51]
Accounts Conflict over Time of Call - There will be some conflict between different accounts, as to when this vital call from Boston Center to NEADS occurs. An ABC News documentary will indicate it is made as early as 8:31 a.m. [ABC News, 9/11/2002] Another ABC News report will state, “Shortly after 8:30 a.m., behind the scenes, word of a possible hijacking [reaches] various stations of NORAD.” [ABC News, 9/14/2002] NEADS logs indicate the call occurs at 8:40 a.m., and NORAD will report this as the time of the call in a press release on September 18, 2001. [Federal Aviation Administration, 9/17/2001 pdf file; North American Aerospace Defense Command, 9/18/2001] The 8:40 time will be widely reported in the media prior to the 9/11 Commission’s 2004 report. [Associated Press, 8/21/2002; BBC, 9/1/2002; Newsday, 9/10/2002; CNN, 9/11/2002] But tape recordings of the NEADS operations floor that are referred to in the 9/11 Commission Report place the call at 8:37 and 52 seconds. [9/11 Commission, 7/24/2004, pp. 20; Vanity Fair, 8/1/2006] If the 8:37 a.m. time is correct, this would mean that air traffic controllers have failed to successfully notify the military until approximately 12 minutes after they became certain that Flight 11 had been hijacked (see (8:25 a.m.) September 11, 2001), 16 minutes after Flight 11’s transponder signal was lost (see (Between 8:13 a.m. and 8:21 a.m.) September 11, 2001), and 24 minutes after the plane’s pilots made their last radio contact (see 8:13 a.m. September 11, 2001). [9/11 Commission, 6/17/2004] At 8:34, the Boston Center tried contacting the military through the FAA’s Cape Cod facility, which is located on Otis Air National Guard Base, but was told that it needed to call NEADS (see 8:34 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 20; Spencer, 2008, pp. 22]

Entity Tags: Boston Air Route Traffic Control Center, Dawne Deskins, North American Aerospace Defense Command, Joseph Cooper, Northeast Air Defense Sector, Jeremy Powell

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

While flying south along the Hudson River, Flight 11 passes almost directly over the Indian Point nuclear power plant in Buchanan, NY, about 30 miles north of New York City. [New York Times, 4/4/2002; Bergen Record, 4/7/2002] The New Yorker will later comment, “An attack on a nuclear power plant would seem to fulfill, almost perfectly, al-Qaeda’s objective of using America’s technology against it,” and the New York Times will report, “Everyone within at least a 50-mile radius would be in danger if something terrible happened at Indian Point. That 50-mile radius contains more than 7 percent of the entire population of the United States—20 million people.” [New York Times, 4/4/2002; New Yorker, 2/24/2003] Mohamed Atta supposedly earlier considered targeting a nuclear facility on 9/11, but the other suicide pilots did not like the idea (see Between July 9 and July 16, 2001).

Entity Tags: Mohamed Atta

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Colin Scoggins, the military liaison at the FAA’s Boston Center, calls the FAA’s New York Center but is quickly cut off when the air traffic controller who answers says the center is busy dealing with a hijacking. According to author Lynn Spencer, Scoggins “calls New York Center to notify them that American 11 appears to be descending toward New York, most likely to land at JFK” International Airport. But the controller who takes the call snaps at him: “We’re too busy to talk. We’re working a hijack,” and then hangs up. According to Spencer, the New York Center controller is referring to Flight 175, but “Scoggins just figures that he’s talking about American 11. He has no idea that a second airliner is in crisis.” However, the timing of this call is unclear. If it is made while Flight 11 is descending toward New York, this would mean it occurs in the minutes before 8:46, when Flight 11 crashes (see 8:46 a.m. September 11, 2001). But in Spencer’s account, the call is made just after New York Center controller Dave Bottiglia notices that Flight 175’s transponder code has changed and he calls out to another controller, “I can’t get a hold of UAL 175 at all right now and I don’t know where he went to” (see 8:51 a.m.-8:53 a.m. September 11, 2001). [Spencer, 2008, pp. 48-49] The transcript of radio communications between the New York Center and Flight 175 shows that this would mean Scoggins’s call occurs around 8:53 a.m.-8:54 a.m., about seven minutes after Flight 11 crashes. [New York Times, 10/16/2001]

Entity Tags: Colin Scoggins, New York Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Employees at the American Airlines Southeastern Reservations Office in Cary, North Carolina, lose communication with Betty Ong, a flight attendant on the hijacked Flight 11. [American Airlines, 9/11/2001, pp. 20-22; 9/11 Commission, 7/24/2004, pp. 5-6]
Ong Stops Responding to Questions - For about the last 25 minutes, Ong has been on the phone with a number of employees at the reservations office, and has been providing them with information about the trouble on her plane. [9/11 Commission, 8/26/2004, pp. 8] But now she stops responding to their communications. Nydia Gonzalez, one of the reservations office employees, continues questioning Ong. She says: “What’s going on Betty? Betty, talk to me. Betty, are you there? Betty?” Receiving no response, she asks her colleague Winston Sadler, who is also participating in the call, “Do you think we lost her?” On another phone line, Gonzalez immediately notifies a manager at the American Airlines System Operations Control center in Texas that contact with Ong has been lost (see 8:44 a.m. September 11, 2001). [American Airlines, 9/11/2001, pp. 20-22; 9/11 Commission, 8/26/2004, pp. 14]
Ong Asked Airline Employees to 'Pray for Us' - Toward the end of the call, Ong said repeatedly to the reservations office employees: “Pray for us. Pray for us.” [ABC News, 7/18/2002] Gonzalez will say in an interview later today that Ong’s final words, before the call ends, were, “Oh my God, the flight, it’s going down, it’s going down.” [Federal Bureau of Investigation, 9/11/2001, pp. 1-8] But in a subsequent interview, she will say that before the call ends, Ong “started to cry” and then her final words were, “Oh God, oh God, what is going on?” [Federal Bureau of Investigation, 9/12/2001, pp. 69-71] The reservations office employees have lost communication with Ong by 8:44 a.m., according to the 9/11 Commission Report. [9/11 Commission, 7/24/2004, pp. 6] But according to a summary of phone calls from the hijacked flights presented at the 2006 trial of Zacarias Moussaoui, the call from Ong began at 8:18 a.m. and 47 seconds, and lasts exactly 27 minutes, meaning it ends at 8:45 a.m. and 47 seconds. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] Flight 11 will crash into the World Trade Center less than a minute after that, at 8:46 a.m. (see 8:46 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 7]

Entity Tags: Betty Ong, Winston Sadler, Nydia Gonzalez, American Airlines

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Amy Sweeney, a flight attendant on Flight 11, gives updates over the phone to Michael Woodward, an American Airlines flight services manager at Logan International Airport in Boston, as her plane approaches the World Trade Center, and then, after she reports that the plane is flying “very, very low,” the line goes dead. [Federal Bureau of Investigation, 9/13/2001, pp. 1-2; 9/11 Commission, 7/24/2004, pp. 6-7] Sweeney has been on the phone with the American Airlines flight services office at Logan Airport since 8:32 a.m., describing to Woodward the trouble on her plane (see (8:32 a.m.-8:44 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 11]
Sweeney Says Plane Is 'in a Rapid Descent' - She now tells Woodward: “Something is wrong. We are in a rapid descent.” She says her plane is flying “all over the place.” [9/11 Commission, 1/25/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 14] Around this time, Woodward tells Nancy Wyatt, another employee in the flight services office, that Sweeney has “started screaming that there’s something wrong with the airplane.” He adds: “In other words… [the original pilot is] not flying the airplane. They’re not flying the airplane.” [American Airlines, 9/11/2001, pp. 34-41]
Sweeney Says Plane Is Flying 'Very Low' - Woodward asks Sweeney to look out of the window to see if she can determine where her plane is. [9/11 Commission, 1/25/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 14] In an interview with the FBI a couple of days later, Woodward will say that Sweeney tells him: “I see water. I see buildings. We’re very, very low. Oh my God.” [Federal Bureau of Investigation, 9/13/2001, pp. 1-2] In 2004, he will give a slightly different account, telling the 9/11 Commission that Sweeney says: “We are flying low. We are flying very, very low. We are flying way too low.” Seconds later she says, “Oh my God, we are way too low.” [9/11 Commission, 1/25/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 14] Sweeney says “Oh my God” after taking “a very slow, deep breath,” Woodward will tell ABC News. She says these final words “[v]ery slowly, very calmly, very quietly. It wasn’t in panic,” Woodward will say.
Call Suddenly Cut Off - Woodward then hears what he will describe as “very, very loud static on the other end” of the line. [ABC News, 7/18/2002] After a short time, the line goes dead. [Federal Bureau of Investigation, 9/13/2001, pp. 1-2] Woodward looks up from the phone and tells everyone else in the office that the line has died. [Federal Bureau of Investigation, 9/13/2001, pp. 3-4] Wyatt is on the phone with Ray Howland, an employee at the American Airlines System Operations Control center in Fort Worth, Texas, and has been passing on to him the information that Sweeney was providing to Woodward (see 8:40 a.m.-8:48 a.m. September 11, 2001). She now informs Howland, “Okay, we just lost connection” with Sweeney. [American Airlines, 9/11/2001, pp. 34-41; Rutgers Law Review, 9/7/2011, pp. 14 pdf file]
Flight Services Office Personnel Learn of Crash at WTC - Shortly after Sweeney’s call is cut off, Woodward’s operational manager, Craig Kopetz, will enter the flight services office and say that a plane has just crashed into the WTC. Woodward will not initially connect this news with the crisis he has been dealing with. [Federal Bureau of Investigation, 9/13/2001, pp. 1-2; ABC News, 7/18/2002] Those in the flight services office will then go to their command center. “Approximately 15 minutes later,” according to Elizabeth Williams, one of Woodward’s colleagues, the group will realize that “Flight 11 was the same flight which crashed into the WTC.” [Federal Bureau of Investigation, 9/13/2001, pp. 3-4] The call between Sweeney and Woodward lasts “approximately 12 minutes” and ends at around 8:44 a.m., according to the 9/11 Commission. [9/11 Commission, 2004, pp. 4; 9/11 Commission, 8/26/2004, pp. 11, 14] But according to a summary of phone calls from the hijacked flights presented at the 2006 trial of Zacarias Moussaoui, the call began at 8:32 a.m. and 39 seconds, and lasts 13 minutes and 13 seconds, meaning it ends at 8:45 a.m. and 52 seconds. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] Flight 11 crashes into the WTC less than a minute later, at 8:46 a.m. (see 8:46 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 7]

Entity Tags: Elizabeth D. Williams, Madeline (“Amy”) Sweeney, Ray Howland, Craig Kopetz, Nancy Wyatt, Michael Woodward

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An air traffic controller at the FAA’s Boston Center suggests that Flight 11 is going to crash into the World Trade Center. [The Learning Channel, 8/20/2006] Flight 11 is heading southbound toward New York, descending at about 3,200 feet per minute. [National Transportation Safety Board, 2/19/2002 pdf file] John Hartling, a controller at the Boston Center who has been monitoring it (see (8:34 a.m.) September 11, 2001), will later recall, “One of my fellow controllers on the other side of the room, I heard him say, ‘That airplane’s gonna hit the World Trade Center.’” [The Learning Channel, 8/20/2006] Flight 11 will crash into the WTC at 8:46 a.m. (see 8:46 a.m. September 11, 2001). [National Transportation Safety Board, 2/19/2002 pdf file]

Entity Tags: John Hartling, Boston Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline

The hole caused by the Flight 11 crash.The hole caused by the Flight 11 crash. [Source: Reuters]Flight 11 slams into the WTC North Tower (Building 1). Hijackers Mohamed Atta Waleed Alshehri, Wail Alshehri, Abdulaziz Alomari, and Satam Al Suqami presumably are killed instantly, and many more in the tower will die over the next few hours. Seismic records pinpoint the crash at 26 seconds after 8:46 a.m. [CNN, 9/12/2001; New York Times, 9/12/2001; North American Aerospace Defense Command, 9/18/2001; USA Today, 12/20/2001; Federal Emergency Management Agency, 5/1/2002, pp. 1-10; New York Times, 5/26/2002; USA Today, 8/12/2002; Associated Press, 8/21/2002; Newsday, 9/10/2002] The NIST report states the crash time to be 8:46:30. [National Institute of Standards and Technology, 9/2005, pp. 19] The 9/11 Commission Report states the crash time to be 8:46:40. [9/11 Commission, 7/24/2004, pp. 7] Investigators believe the plane still has about 10,000 gallons of fuel (see 8:57 a.m. September 11, 2001). [New York Times, 5/26/2002] The plane strikes the 93rd through 99th floors in the 110-story building. No one above the crash line survives; approximately 1,360 people die. Below the crash line, approximately 72 die and more than 4,000 survive. Both towers are slightly less than half full at the time of the attack, with between 5,000 to 7,000 people in each tower. This number is lower than expected. Many office workers have not yet shown up to work, and tourists to the observation deck opening at 9:30 A.M. have yet to arrive. [USA Today, 12/20/2001; National Institute of Standards and Technology, 9/2005, pp. 20-22] The impact severs some columns on the north side of the North Tower. Each tower is designed as a “tube-in-tube” structure and the steel columns which support its weight are arranged around the perimeter and in the core. The plane, which weighs 283,600 lb and is traveling at an estimated speed of around 430 mph (see October 2002-October 2005), severs 35 of the building’s 236 perimeter columns and damages another two. The damage to the South Tower’s perimeter will be similar (see 9:03 a.m. September 11, 2001). [National Institute of Standards and Technology, 9/2005, pp. 5-9, 20, 22] The perimeter columns bear about half of the tower’s weight, so this damage reduces its ability to bear gravity loads by about 7.5 percent. [National Institute of Standards and Technology, 9/2005, pp. 6] The actual damage to the 47 core columns is not known, as there are no photographs or videos of it, but there will be much speculation about this after 9/11. It will be suggested that some parts of the aircraft may have damaged the core even after crashing through the exterior wall. According to the National Institute of Standards and Technology (NIST): “Moving at 500 mph, an engine broke any exterior column it hit. If the engine missed the floor slab, the majority of the engine core remained intact and had enough residual momentum to sever a core column upon direct impact.” [National Institute of Standards and Technology, 9/2005, pp. 107] According to NIST’s base case computer model, three of the core columns are severed and another ten suffer some damage. [National Institute of Standards & Technology, 9/2005, pp. 189 pdf file] If this is accurate, it means that the impact damage to the core reduces the Tower’s strength by another approximately 7.5 percent, meaning that the building loses about 15 percent of its strength in total. This damage will be cited after 9/11 by NIST and others researchers as an event contributing to the building’s collapse (see October 23, 2002 and October 19, 2004). In addition, some of the fireproofing on the steel columns and trusses may be dislodged. The original fireproofing on the fire floors was mostly Blazeshield DC/F, but some of the fireproofing on the flooring has recently been upgraded to Blazeshield II, which is about 20 percent denser and 20 percent more adhesive. [National Institute of Standards & Technology, 9/2005, pp. xxxvi, 83 pdf file] Photographs and videos of the towers will not show the state of fireproofing inside the buildings, but NIST will estimate the damage to it using a computer model. Its severe case model (see (October 2002-October 2005)) will predict that 43 of the 47 core columns are stripped of their fireproofing on one or more floors and that fireproofing is stripped from trusses covering 60,000 ft2 of floor area, the equivalent of about one and a half floors. NIST will say that the loss of fireproofing is a major cause of the collapse (see April 5, 2005), but only performs 15 tests on fireproofing samples (see October 26, 2005). [National Institute of Standards and Technology, 9/2005, pp. 23] According to NIST, more fireproofing is stripped from the South Tower (see 9:03 a.m. September 11, 2001).

Entity Tags: Mohamed Atta, National Institute of Standards and Technology, Satam Al Suqami, Waleed Alshehri, Abdulaziz Alomari, World Trade Center, Wail Alshehri

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Bruce Baughman.Bruce Baughman. [Source: Elise Moore / FEMA]Bruce Baughman, director of the planning and readiness division of the Federal Emergency Management Agency (FEMA), takes charge at FEMA headquarters in Washington, DC, because more senior FEMA officials, including the agency’s director, are away from the capital. FEMA Director Joseph Allbaugh and Lacy Suiter, FEMA’s assistant director of readiness, response, and recovery, are in Big Sky, Montana, attending the annual conference of the National Emergency Management Association (see September 8-11, 2001 and After 8:46 a.m. September 11, 2001). Baughman, who led FEMA’s response to the Oklahoma City bombing in April 1995 (see 8:35 a.m. - 9:02 a.m. April 19, 1995), therefore has to take charge of FEMA’s response to today’s terrorist attacks. In this capacity, he is responsible for activating FEMA’s emergency operations center, dispatching disaster medical personnel to the scenes of the attacks, and establishing emergency communications for New York. After the Twin Towers come down (see 9:59 a.m. September 11, 2001 and 10:28 a.m. September 11, 2001), he calls up the first FEMA urban search and rescue teams, which specialize in rescuing people from collapsed structures. [Block and Cooper, 2006, pp. 73-75] He will subsequently personally brief President Bush on three days while response operations are underway. [9/11 Commission, 11/17/2003 pdf file]
FEMA Will Help Local Agencies Respond to the Attacks - In May, Bush put FEMA in charge of responding to terrorist attacks in the United States (see May 8, 2001). [White House, 5/8/2001; Los Angeles Times, 5/9/2001] The agency therefore plays a key role in the government’s response to today’s attacks. The emergency response team at its headquarters is activated today, along with all 10 of its regional operations centers. It also activates its federal response plan, which, it states, “brings together 28 federal agencies and the American Red Cross to assist local and state governments in response to national emergencies and disasters.” It deploys eight urban search and rescue teams to New York to search for victims in the debris from the collapsed World Trade Center buildings, and four urban search and rescue teams to the Pentagon to assist the response there. These teams consist mainly of local emergency services personnel, and are trained and equipped to handle structural collapses. [Federal Emergency Management Agency, 9/11/2001; Federal Emergency Management Agency, 9/11/2001; US National Response Team, 2014, pp. 2 pdf file] In the days and weeks following the attacks, it will work with state and city officials to carry out the task of removing the debris from the WTC site. [Block and Cooper, 2006, pp. 75]

Entity Tags: Federal Emergency Management Agency, Joseph M. Allbaugh, Bruce Baughman, Lacy E. Suiter

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Richard SheirerRichard Sheirer [Source: Publicity photo]Richard Sheirer is in a meeting at New York City Hall when he is informed by telephone of the first plane hitting the World Trade Center. Sheirer is the director of the Mayor’s Office of Emergency Management (OEM), which was set up in 1996 to coordinate the city’s overall response to major incidents, including terrorism (see 1996). It has an emergency command center on the 23rd floor of WTC 7, specially intended for coordinating the response to catastrophes such as terrorist attacks (see June 8, 1999). Yet instead of going to this, Sheirer heads to the North Tower, and arrives at the fire command post set up in its lobby before the second crash at 9:03 a.m. [New York Magazine, 10/15/2001; 9/11 Commission, 5/18/2004 pdf file] John Odermatt, Sheirer’s top deputy, also goes to the North Tower and says that, after the first plane hit, he leaves only two staffers at the command center. John Farmer, who heads the 9/11 Commission unit that assesses the city response to the attacks, will find it “strange that Sheirer, four OEM deputies, and a field responder went straight to the North Tower… rather than to the nearby emergency command center.” Journalists Wayne Barrett and Dan Collins will conclude, “[T]he command center was out of business from the outset.” [Barrett and Collins, 2006, pp. 31 and 34] Sheirer stays at the North Tower lobby until soon after 9:30 a.m., when Mayor Giuliani requests he joins him at the temporary command post at 75 Barclay Street (see (9:50 a.m.-10:10 a.m.) September 11, 2001). [9/11 Commission, 5/18/2004 pdf file] John Farmer will later complain, “We [the 9/11 Commission] tried to get a sense of what Sheirer was really doing. We tried to figure it out from the videos. We couldn’t tell. Everybody from OEM was with him, virtually the whole chain of command. Some of them should have been at the command center.” Fire Captain Kevin Culley, who works as a field responder at OEM, is later asked why most of the OEM’s top brass were with him at the scene of the incident. He says, “I don’t know what they were doing. It was Sheirer’s decision to go there on his own. The command center would normally be the focus of a major event and that would be where I would expect the director to be.” When the 9/11 Commission later investigates OEM’s shortcomings on 9/11, “No rationale for Sheirer’s prolonged lobby stay, no information conveyed to commanders, and no steps to coordinate the response” will be discovered. [Barrett and Collins, 2006, pp. 31-32 and 34]

Entity Tags: Office of Emergency Management, John Odermatt, Kevin Culley, Richard Sheirer

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Clyde Vaughn.Clyde Vaughn. [Source: Scott Davis / US Army]General John Keane, vice chief of staff of the Army, learns that a plane has crashed into the World Trade Center and consequently orders that the Army Operations Center (AOC) at the Pentagon be brought up to full manning. Keane is in his office at the Pentagon when one of his sergeants rushes into the room, tells him something terrible has happened in New York, and turns on the television. Keane sees the reports stating that a plane has hit the WTC and is immediately suspicious. “I noticed it was a blue-sky day and [thought] you could not hit the WTC by accident,” he will later recall. “I knew in 1993 terrorists had tried to bomb the WTC and bring it down from an underground parking garage,” he will say (see February 26, 1993). Therefore, he will recall, “I sensed it instinctively, what had happened, that this was a terrorist act.” He calls Major General Peter Chiarelli, the Army’s director of operations, readiness, and mobilization, who is in his office at the Pentagon, and tells him to bring the AOC up to full manning. [Fox News, 9/12/2011; Fordham News, 9/10/2016; Weekly Standard, 9/11/2016] The AOC, located in the basement of the Pentagon, is “the place that people will migrate” to during an emergency, according to Brigadier General Clyde Vaughn, the Army’s deputy director of operations, readiness, and mobilization. It is equipped with state-of-the-art communications equipment and television sets for monitoring news coverage. [Washington Post, 8/25/1995; US Army Center of Military History, 2/12/2002; Soldiers, 9/2004] Keane will subsequently see the second hijacked plane crashing into the WTC on television (see 9:03 a.m. September 11, 2001). Sometime after that, Chiarelli will call him to confirm that the AOC is fully manned (see Shortly Before 9:37 a.m. September 11, 2001). [Fordham News, 9/10/2016] The AOC will remain manned throughout today’s attacks and their aftermath. Keane will go to it after the Pentagon is attacked, to provide leadership and guidance (see (Shortly After 9:37 a.m.) September 11, 2001). [Goldberg et al., 2007, pp. 135; Christopher N. Koontz, 2011, pp. 56 pdf file; Fox News, 9/12/2011] The Army’s Crisis Action Team, whose members assemble in the AOC, will be activated sometime after Keane orders Chiarelli to bring the operations center up to full manning (see (Shortly After 9:03 a.m.) September 11, 2001). [US Army Center of Military History, 2/5/2002; Rossow, 2003, pp. 64-65]

Entity Tags: Clyde A. Vaughn, Peter W. Chiarelli, John Keane

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An announcement goes out over the public address system in the South Tower of the World Trade Center, telling workers that an incident has occurred in the other WTC tower and their building is safe, and advising them to stay in—or return to—their offices, rather than evacuate. [USA Today, 9/2/2002; 9/11 Commission, 7/24/2004, pp. 287-288] After Flight 11 hit the North Tower at 8:46 a.m. (see 8:46 a.m. September 11, 2001), many people in the South Tower were unaware of what had happened. “Some believed an incident had occurred in their building; others were aware that a major explosion had occurred on the upper floors of the North Tower,” the 9/11 Commission Report will state. As a result, many workers decided to leave the South Tower. [9/11 Commission, 7/24/2004, pp. 287] As they do so, an announcement is made over the public address system.
Announcement Says South Tower Is Secure - Brian Clark, an executive with Euro Brokers who also serves as a fire warden and is on the 84th floor of the South Tower, will later describe this announcement. “First, the strobe lights flashed, as they did during their normal fire drills,” he will say. “The alarm system gave a little bit of a whoop, whoop… to alert you to an announcement about to be made. Then the very familiar voice, the one we heard all the time, came over the system.” Clark will recall that the voice says: “Your attention, please, ladies and gentlemen. Building 2 [i.e. the South Tower] is secure. There is no need to evacuate Building 2. If you are in the midst of evacuation, you may use the re-entry doors and the elevators to return to your office. Repeat, Building 2 is secure.” [PBS, 4/30/2002; Dwyer and Flynn, 2005, pp. 72] The announcement is made two or possibly three times, according to USA Today. [USA Today, 9/2/2002] Florence Engoran, a credit analyst working in the South Tower, will recall it being made “[o]ver and over and over again.” [DiMarco, 2007, pp. 50]
Announcement May Lead to Hundreds of Deaths - Many people in the South Tower remain on their floors after hearing the announcement, while others who were leaving the building turn around and head back upstairs. [9/11 Commission, 7/24/2004, pp. 289] USA Today will suggest that the announcement therefore “may have led to the deaths of hundreds of people.” [USA Today, 9/2/2002] According to the National Institute of Standards and Technology, of those who die in the South Tower, only 11 are below where the plane hits the tower at 9:03 a.m. (see 9:03 a.m. September 11, 2001), and 619 are in or above the point of impact. [National Institute of Standards and Technology, 9/2005, pp. 44]
Announcement Goes against Protocol - The announcement is later believed to have been made by Philip Hayes, a deputy fire safety director at the WTC, who is manning the fire command desk in the lobby of the South Tower. Fire safety directors are trained to read scripted announcements from a loose-leaf binder. But, according to the 9/11 Commission Report, the advice given in the announcement, for people to stay in, or return to, their offices, “did not correspond to any existing written protocol.”
Security Manager Decided to Instruct Workers Not to Evacuate - The 9/11 Commission Report will also state, “We do not know the reason for the announcement, as both [Hayes] and the director of fire safety for the WTC complex perished in the South Tower’s collapse.” [USA Today, 9/2/2002; 9/11 Commission, 7/24/2004, pp. 288; Dwyer and Flynn, 2005, pp. 26, 72] However, George Tabeek, a security manager with the Port Authority of New York and New Jersey, will admit having made the decision to instruct South Tower workers to return to their offices (see Shortly After 8:46 a.m. September 11, 2001). [ABC News, 9/10/2011] Some security officials in the South Tower instruct workers, in person, to return upstairs, rather than evacuate (see (8:47 a.m.-9:02 a.m.) September 11, 2001). But finally, about a minute before Flight 175 hits the South Tower, an instruction will be broadcast over the public address system informing workers that they can begin an evacuation if conditions warrant it (see 9:02 a.m. September 11, 2001). [Observer, 9/16/2001; 9/11 Commission, 7/24/2004, pp. 289]

Entity Tags: Philip T. Hayes, Brian Clark, Florence Engoran

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Charles Burlingame.Charles Burlingame. [Source: Family photo / Associated Press]The 9/11 Commission says the hijacking of Flight 77 takes place between 8:51 a.m., when the plane transmits its last routine radio communication (see 8:51 a.m. September 11, 2001), and 8:54 a.m., when it deviates from its assigned course (see (8:54 a.m.) September 11, 2001). Based on phone calls made from the plane by flight attendant Renee May (see (9:12 a.m.) September 11, 2001) and passenger Barbara Olson (see (Between 9:15 a.m. and 9:25 a.m.) September 11, 2001), the commission concludes that the hijackers “initiated and sustained their command of the aircraft using knives and box cutters… and moved all of the passengers (and possibly crew) to the rear of the aircraft.” It adds, “Neither of the firsthand accounts to come from Flight 77… mentioned any actual use of violence (e.g., stabbings) or the threat or use of either a bomb or Mace.” [9/11 Commission, 7/24/2004, pp. 8-9; 9/11 Commission, 8/26/2004, pp. 29] People who knew Charles Burlingame, the pilot of Flight 77, will later contend that it would have required a difficult struggle for the hijackers to gain control of the plane from him. [Washington Post, 9/11/2002] Burlingame was a military man who’d flown Navy jets for eight years, served several tours at the Navy’s elite Top Gun school, and been in the Naval Reserve for 17 years. [Associated Press, 12/6/2001] His sister, Debra Burlingame, says, “This was a guy that’s been through SERE [Survival Evasion Resistance Escape] school in the Navy and had very tough psychological and physical preparation.” [Journal News (Westchester), 12/30/2003] Admiral Timothy Keating, who was a classmate of Burlingame’s from the Navy and a flight school friend, says, “I was in a plebe summer boxing match with Chick, and he pounded me.… Chick was really tough, and the terrorists had to perform some inhumane act to get him out of that cockpit, I guarantee you.” [CNN, 5/16/2006] Yet the five alleged hijackers do not appear to have been the kinds of people that would be a particularly dangerous opponent. Pilot Hani Hanjour was skinny and barely over 5 feet tall. [Washington Post, 10/15/2001] And according to the 9/11 Commission, the “so-called muscle hijackers actually were not physically imposing,” with the majority of them being between 5 feet 5 and 5 feet 7 in height, “and slender in build.” [9/11 Commission, 6/16/2004] Senator John Warner (R-VA) later says “the examination of his remains… indicated Captain Burlingame was in a struggle and died before the crash, doing his best to save lives on the aircraft and on the ground.” [Washington Post, 12/8/2001]

Entity Tags: Hani Hanjour, John W. Warner, Charles Burlingame

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A typical F-15.A typical F-15. [Source: US Air Force]Radar data will show that the two F-15s scrambled from Otis Air National Guard Base in Cape Cod, Massachusetts, are airborne by this time. [Washington Post, 9/15/2001; North American Aerospace Defense Command, 9/18/2001; 9/11 Commission, 7/24/2004, pp. 20] It is now eight minutes since the mission crew commander at NORAD’s Northeast Air Defense Sector (NEADS) ordered that the jets be launched (see 8:45 a.m. September 11, 2001). [Vanity Fair, 8/1/2006] It is 40 minutes since air traffic controllers had their last communication with Flight 11 (see 8:13 a.m. September 11, 2001), and 28 minutes since they became certain that the aircraft was hijacked (see (8:25 a.m.) September 11, 2001). Flight 11 crashed into the World Trade Center seven minutes ago (see 8:46 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 7, 19 and 459]
Commander Wants Fighters Sent to New York - In Rome, New York, NEADS has just received news of the plane hitting the WTC (see 8:51 a.m. September 11, 2001). Major Kevin Nasypany, the facility’s mission crew commander, is asked what to do with the Otis fighters. He responds: “Send ‘em to New York City still. Continue! Go! This is what I got. Possible news that a 737 just hit the World Trade Center. This is a real-world.… Continue taking the fighters down to the New York City area, JFK [International Airport] area, if you can. Make sure that the FAA clears it—your route all the way through.… Let’s press with this.” [Vanity Fair, 8/1/2006] Yet there will be conflicting reports of the fighters’ destination (see (8:53 a.m.-9:05 a.m.) September 11, 2001), with some accounts saying they are directed toward military-controlled airspace off the Long Island coast. [Filson, 2003, pp. 56-59; 9/11 Commission, 6/17/2004]

Entity Tags: Northeast Air Defense Sector, Robert Marr, Kevin Nasypany, Otis Air National Guard Base

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Flight 77 from Washington begins to go off course over southern Ohio, turning to the southwest. [Washington Post, 9/12/2001; Newsday, 9/23/2001; 9/11 Commission, 6/17/2004]

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Captain Deborah Loewer.
Captain Deborah Loewer. [Source: Military Sealift Command]Navy Captain Deborah Loewer, director of the White House Situation Room, tells President Bush a plane has crashed into the World Trade Center when his limousine arrives at the Emma E. Booker Elementary School in Sarasota, Florida, where he is going to attend a reading demonstration. [Associated Press, 11/26/2001; Dayton Daily News, 8/17/2003] Loewer learned about the crash when Rob Hargis, the senior duty officer in the Situation Room, called her as she was being driven to the school and told her what had happened (see (Between 8:48 a.m. and 8:55 a.m.) September 11, 2001). [McClatchy Newspapers, 8/29/2011; Priess, 2016, pp. 239-240] As soon as the president’s motorcade arrives at the school (see (8:55 a.m.) September 11, 2001), she runs toward Bush’s limousine to pass on the news to the president. [Dayton Daily News, 8/17/2003] She approaches Bush and Andrew Card, his chief of staff, as they are walking toward the school’s entrance. She says to Bush, “Mr. President, the Situation Room is reporting that one of the World Trade Center towers has been hit by a plane.” She adds, “This is all we know.” She also says experience has taught her that first reports are often wrong. Bush replies, “Thank you, Captain” as he continues making his way toward the school’s entrance and then says, “Keep me informed.” Loewer is “the first person to inform President Bush that terrorism had struck New York City,” according to the Associated Press. [Associated Press, 11/26/2001; Springfield News-Sun, 9/9/2011; Bohn, 2015, pp. 214; Priess, 2016, pp. 240] However, some accounts will claim that either Karl Rove, Bush’s senior adviser, or Card is the first person to tell the president a plane has crashed into the WTC (see (Shortly After 8:55 a.m.) September 11, 2001). [Sammon, 2002, pp. 41-42; Rove, 2010, pp. 249-250; Politico Magazine, 9/9/2016] After passing on the news about the crash, Loewer goes to the holding room next to the classroom where Bush is going to listen to some children reading. There, she will learn about Flight 175 crashing into the WTC when the attack occurs, at 9:03 a.m. (see 9:03 a.m. September 11, 2001). [Bohn, 2015, pp. 214; Priess, 2016, pp. 240-241]

Entity Tags: Deborah Loewer, George W. Bush, Andrew Card

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Paul Worcester.Paul Worcester. [Source: Paul Blackmore / Cape Cod Times]Senior commanders at Otis Air National Guard Base in Cape Cod, Massachusetts, become aware of the attacks on the World Trade Center from television coverage, and one commander then orders the base’s battle staff to assemble. The commanders have just been in the first of the base’s regular Tuesday morning meetings, which ended at 8:55 a.m. They are taking a short break before the next meeting, which is scheduled for 9:00 a.m., and are apparently unaware that a plane has crashed into the WTC.
Wing Commander Sees Burning WTC on Television - One of those in the meeting was Lieutenant Colonel Paul Worcester, the logistics group commander of the 102nd Fighter Wing, which is based at Otis. As Worcester walks past the break room he notices that everyone inside it is fixated on the television. He goes in to find what they are watching and gets his first sight of the coverage of the burning North Tower. Worcester finds it odd that a plane could have hit the WTC, and thinks to himself: “On such a clear day, planes don’t just go astray. That just doesn’t happen.” Although he is aware that the base’s two F-15s that are kept on alert have been scrambled in response to a suspected hijacking (see 8:46 a.m. September 11, 2001), he does not connect this with what he is seeing on television.
Commanders See Second Attack - Worcester is joined in the break room by more of the senior commanders. They watch as the live television coverage shows Flight 175 crashing into the South Tower (see 9:03 a.m. September 11, 2001), and all of them then realize that America is under attack. One commander immediately shouts out, “We need to go to battle staff!” The senior commanders disperse and head toward the adjacent operations building, where they will reconvene in the battle cab of the installation operations center (see Shortly After 9:03 a.m. September 11, 2001). A voice sounds out over the base’s loudspeakers: “The commander has ordered the 102nd core battle staff to assemble. Please report to the operations building immediately.”
Unit Mobilizes for War - Subsequently, as author Lynn Spencer will describe: “Under the leadership of the [102nd Fighter] Wing commander, the various subordinate group commanders cross-brief on scramble activity, training flight issues, available munitions, personnel available to begin uploading more fighters to combat-ready status, security force increases, and more. In short, they begin to mobilize the wing for war, keeping NEADS [NORAD’s Northeast Air Defense Sector] in the loop on their preparations.” [Spencer, 2008, pp. 87-88, 153-154]
Base Learned of First Hijacking 20 Minutes Earlier - The 102nd Fighter Wing of the Massachusetts Air National Guard, which is based at Otis Air Base, is responsible for protecting the Northeast United States, including New York, Washington, and Boston. Its mission includes defending the region against terrorist attacks. [Cape Cod Times, 9/12/2001; Cape Cod Times, 9/12/2001] On a typical day, it has about a dozen pilots on duty. [Cape Cod Times, 9/15/2001] It is equipped with 18 F-15 fighter jets, two of which are kept on 24-hour alert, ready to be in the air within five minutes of being called upon. [Boston Globe, 9/15/2001; Cape Cod Times, 9/21/2001] These were the two jets that launched at 8:46 a.m. in response to the hijacking of Flight 11. [9/11 Commission, 7/24/2004, pp. 20] The base was notified about this first hijacking shortly after 8:34 a.m. (see (8:36 a.m.-8:41) September 11, 2001). [Spencer, 2008, pp. 27-28] Why the senior commanders did not initiate their crisis response at that time is unclear.

Entity Tags: Paul Worcester, Otis Air National Guard Base

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The jet fuel that spilled from Flight 11 when it hit the North Tower (see 8:46 a.m. September 11, 2001) has mostly burned up by this time. The National Institute of Standards and Technology (NIST), which investigates the collapses, will say “The initial jet fuel fires themselves lasted at most a few minutes.” [National Institute of Standards and Technology, 9/2005, pp. 183] Engineering professor Forman Williams will say the jet fuel “burned for maybe 10 minutes.” [Popular Mechanics, 3/2005] Flight 11, a Boeing 767, had a fuel capacity of 23,980 gallons, but was only carrying about 10,000 gallons when it hit the WTC. NIST will estimate that less than 1,500 gallons were consumed in a fireball inside the tower and a comparable amount was consumed in the fireballs outside the building. Therefore, approximately 7,000 gallons splashed onto the office furnishings and started fires on various floors. However, after the jet fuel is used up, office fires burn until the building collapses. NIST will calculate that there were about four pounds per square foot of combustibles in the office space, or about 60 tons per floor. Offices in the WTC actually have fewer combustibles than some other similar spaces due to the small number of interior walls and limited bookshelf space. NIST will later find that only three of sixteen perimeter columns it recovers reached a temperature of 250°C and neither of the two core columns it retrieves reached this temperature. NIST will also find that none of the samples it acquires reaches a temperature above 600°C (see August 27, 2003). Although steel does not melt until its temperature is about 1,600°C, it may begin to lose significant strength at over 500°C. [National Institute of Standards and Technology, 9/2005, pp. 20, 29, 24, 77] The jet fuel will also burn up in the South Tower about 10 minutes after it is hit (see 9:13 a.m. September 11, 2001).

Entity Tags: Forman Williams, World Trade Center, National Institute of Standards and Technology

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A special radio transmitter that is carried by aircraft and designed to go off automatically if a plane crashes is activated in the New York area, several minutes before Flight 175 hits the World Trade Center. David Bottiglia, an air traffic controller at the FAA’s New York Center, receives information from one of the aircraft he is monitoring. A few seconds before 8:59 a.m., the pilot of US Airways Flight 583 tells him, “I hate to keep burdening you with this stuff, but now we’re picking up another ELT on 21.5.” [Federal Aviation Administration, 9/11/2001, pp. 37 pdf file; 9/11 Commission, 10/1/2003 pdf file; 9/11 Commission, 2004] An “ELT” is an emergency locator transmitter, a device carried on most general aviation aircraft in the US that is designed to automatically begin transmitting a distress signal if a plane should crash, so as to help search and rescue attempts at locating the downed aircraft. [Federal Aviation Administration, 3/23/1990; US Department of the Army, 8/12/2008, pp. E-6 pdf file; Aircraft Owners and Pilots Association, 1/22/2009] “21.5” refers to the emergency frequency of 121.5 megahertz that ELTs transmit their distress signals on. [Aircraft Electronics Association, 2009, pp. 36 pdf file] While the pilot’s information would mean an ELT is activated at around 8:58 a.m., Flight 175 will crash into the WTC several minutes later, at 9:03 a.m. and 11 seconds (see 9:03 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 8] And yet there are no reports of an ELT going off at the time of the crash itself. The pilot of Flight 583 earlier on informed Bottiglia of another ELT signal, which had been transmitted shortly before Flight 11 hit the WTC (see 8:44 a.m. September 11, 2001). [New York Times, 10/16/2001; 9/11 Commission, 10/1/2003 pdf file]

Entity Tags: Dave Bottiglia

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Mike Morell, President Bush’s CIA briefer, calls the CIA’s operations center to see if anyone there knows more about what has happened at the World Trade Center and is told that the WTC was hit by a large commercial airliner. [Studies in Intelligence, 9/2006 pdf file; Morell and Harlow, 2015, pp. 48] Morell learned that a plane had crashed into the WTC as he was being driven to the Emma E. Booker Elementary School in Sarasota, Florida, where Bush is going to attend a reading event. White House press secretary Ari Fleischer, who was in the same vehicle as him, received a pager message stating what had happened and then exclaimed, “A plane just hit the World Trade Center” (see (Between 8:48 a.m. and 8:55 a.m.) September 11, 2001). [Bamford, 2004, pp. 17; Politico Magazine, 9/9/2016] Fleischer asked Morell if he knew anything about the incident. “As the in-house intelligence officer, Morell was the man they looked to for the scoop when something startling happened,” journalist and author Mark Bowden will comment. [Bowden, 2012, pp. 3] The CIA officer knew nothing about the incident but said he would make some calls to inquire about it.
CIA Officer Thought the Crash Was an Accident - Morell initially assumed the crash was an accident. “The image in my mind,” he will later recall, “was of a small plane losing its way in a storm or fog and hitting the World Trade Center. I figured the death toll would include only two or three people on the plane and perhaps a few more in offices at the point of impact.” All the same, after entering the school, he calls the operations center at CIA headquarters in Langley, Virginia, to see if anyone there knows more about the crash. He assumes someone there likely will because, he will write, “I had come to rely on the group of hard-working officers in the center, both to set aside for me key pieces of overnight reporting and to answer my many questions.”
CIA Officer Is Told a Large Plane Hit the WTC - However, the duty officer Morell talks to is able to tell him little more than what he already knows. The one new detail the duty officer provides, Morell will recall, is that “the initial reports indicated that the plane [that hit the WTC] was a large commercial jet.” “My hope that this was not terrorism started to fade,” he will write. Morell then walks into the holding room next to the classroom where Bush is going to listen to some children reading and notices that the time is 9:00 a.m. Minutes later, he will learn about Flight 175 crashing into the WTC (see 9:03 a.m. September 11, 2001) and realize immediately that the incident is a “deliberate act of terrorism.” [Studies in Intelligence, 9/2006 pdf file; Morell and Harlow, 2015, pp. 47-48]

Entity Tags: Central Intelligence Agency, Michael J. Morell

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Matt Swanson.Matt Swanson. [Source: Iowa State University]The Air Force’s Crisis Action Team (CAT) at the Pentagon is activated and will go on to play a key role in the Air Force’s response to the terrorist attacks. [Dover Post, 9/19/2001; Prospectus, 9/2006, pp. 3-6 pdf file] The CAT, which is under the command of the Air Force chief of staff, is a “disaster response group,” which, according to the Dover Post, “coordinates Air Force reaction to anything that might be a threat to the United States.” [Dover Post, 9/19/2001; Federal Aviation Administration, 9/11/2011] It carries out its activities in the Air Force Operations Center, in the basement of the Pentagon’s C Ring. [Syracuse University Magazine, 12/2001; Air Force Print News, 9/11/2003] Its usual first in charge is away today and so Lieutenant Colonel Matt Swanson, its second in command, has to take their place supervising emergency operations for the Air Force. [Prospectus, 9/2006, pp. 3-6 pdf file]
Crisis Team Becomes 'Eyes and Ears' of the Air Force - Prior to the Pentagon being hit at 9:37 a.m. (see 9:37 a.m. September 11, 2001), according to the Defense Department’s book about the Pentagon attack, “Members of the Air Force Crisis Action Team [have] already begun to assemble [in the Operations Center] for a 10:00 a.m. briefing.” This is because “one of their responsibilities [is] to work with the Army to provide assistance to civil authorities in New York.” [Goldberg et al., 2007, pp. 136] Major Donna Nicholas arrives in the Operations Center to assist the CAT at some time after 9:03 a.m., when the second hijacked plane crashes into the World Trade Center (see 9:03 a.m. September 11, 2001). When she gets there, someone tells her, “Just so you know, we’re considering that we’re under attack.” After arriving at her station and pulling out emergency checklists, she will later recall, Nicholas finds the area around her is “a flurry of activity as Air Force officials worked to gather information, both from the media and from their own intelligence sources.” [Dover Post, 9/19/2001] The CAT becomes “the eyes and ears of the Air Force” as it responds to the terrorist attacks, according to Major Harry Brosofsky, who will go to the Operations Center to assist the CAT after the Pentagon is attacked. [Syracuse University Magazine, 12/2001]
Air Force Leaders Only Join Crisis Team after Pentagon Attack - It is unclear when exactly the CAT is activated. Nicholas is told it has been activated at “about 9 a.m.,” according to the Dover Post. [Dover Post, 9/19/2001] Tim Green, assistant executive to the Air Force chief of staff, will say that after senior Air Force officials who are together in a staff meeting (see (9:00 a.m.-9:20 a.m.) September 11, 2001) see the second crash at the WTC at 9:03 a.m., they “set up a Crisis Action Team down in our Operations Center and they began working immediately.” [Midland Reporter-Telegram, 4/2/2002] However, senior officials such as General John Jumper, the Air Force chief of staff, and James Roche, the secretary of the Air Force, will only head to the Operations Center to assist the response from there after 9:37 a.m., when the Pentagon is hit (see Shortly After 9:37 a.m. September 11, 2001). [Air Force Print News, 9/11/2003; Air Force Magazine, 9/2011 pdf file] Swanson—the man in charge of the CAT today—will say he receives a phone call in his office at the Pentagon at some time after the second WTC tower is hit, in which he is told he has to go and join the CAT. However, he will apparently only reach the Operations Center to do so after the Pentagon is attacked: He will say that when he arrives, he is greeted by Jumper and Roche, and these two men only get there after the Pentagon is hit (see After 9:37 a.m. September 11, 2001). [Prospectus, 9/2006, pp. 3-6 pdf file]

Entity Tags: Harry Brosofsky, Matthew Swanson, US Department of the Air Force, Air Force Crisis Action Team, Donna Nicholas, Tim Green

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

After the first World Trade Center tower is hit, Barry Jennings, a City Housing Authority worker, and Michael Hess, New York’s corporation counsel, head up to the emergency command center of the Mayor’s Office of Emergency Management (OEM), which is on the 23rd floor of WTC 7. [Associated Press, 9/11/2001] The center, opened in 1999, is intended to coordinate responses to various emergencies, including terrorist attacks (see June 8, 1999). [CNN, 6/7/1999] However, Hess and Jennings find no one there. [National Institute of Standards and Technology, 9/2005, pp. 109-110; BBC, 7/6/2008]
Center Is Empty; Jennings Warned to Leave - Jennings will describe that, when he arrives at the emergency command center, “To my amazement, nobody’s there.” He says: “I saw coffee that was still hot, that was still smoldering. They had screens all over the place, but the screens were blank. So I didn’t know what was going on.” He then phones several individuals, including one of his superiors. When Jennings says where he is, the superior responds: “Get out of there. Get out of there now.” Hess then runs back into the center, after having found the stairwell, and says: “We’re the only ones up here. We gotta get out of here.” [Dylan Avery, 2007; BBC, 7/6/2008]
9/11 Commission Claims Command Center Not Evacuated until Later - Yet, according to the 9/11 Commission, “After the South Tower was hit [at 9:03], OEM senior leadership decided to remain in its ‘bunker’ and continue conducting operations, even though all civilians had been evacuated from 7 WTC.” The Commission will claim the emergency command center is not evacuated until 9:30 a.m. (see (9:30 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 305] But according to the London Independent, Hess and Jennings arrive there by the time the South Tower is hit, which suggests the center is evacuated earlier than officially claimed. [Independent, 9/13/2001] Jennings himself will recall, “I had to be inside on the 23rd floor when the second plane hit.” [Dylan Avery, 2007] The possibility that the emergency command center is evacuated earlier than the 9/11 Commission claims is partly confirmed by OEM Commissioner John Odermatt, who later says that after the first plane hit the WTC, he left only two staffers there (see (Soon After 8:46 a.m.-9:35 a.m.) September 11, 2001). [Barrett and Collins, 2006, pp. 34] Jennings and Hess subsequently head down the stairs, but will become trapped in WTC 7, and have to be rescued by firefighters (see 12:10 p.m.-12:15 p.m. September 11, 2001). [National Institute of Standards and Technology, 9/2005, pp. 109-110]

Entity Tags: Michael Hess, Office of Emergency Management, Barry Jennings

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Flight 175 hits the WTC South Tower. The picture was taken from a traffic helicopter.Flight 175 hits the WTC South Tower. The picture was taken from a traffic helicopter. [Source: WABC 7/ Salient Stills]Flight 175 hits the South Tower of the World Trade Center (Tower Two). Seismic records pinpoint the time at six seconds before 9:03 a.m. (rounded to 9:03 a.m.). Hijackers Marwan Alshehhi, Fayez Ahmed Banihammad, Mohand Alshehri, Hamza Alghamdi, and Ahmed Alghamdi presumably are killed instantly, and many more in the tower will die over the next few hours. [New York Times, 9/12/2001; CNN, 9/12/2001; CNN, 9/17/2001; North American Aerospace Defense Command, 9/18/2001; USA Today, 12/20/2001; Federal Emergency Management Agency, 5/1/2002, pp. 1-10; New York Times, 5/26/2002; Associated Press, 8/21/2002; USA Today, 9/2/2002] According to the NIST report, the crash time is 9:02:59. [National Institute of Standards and Technology, 9/2005, pp. 38] According to the 9/11 Commission Report, the crash time is 9:03:11. [9/11 Commission, 7/24/2004, pp. 8] Millions watch the crash live on television. The plane strikes the 77th through 85th floors in the 110-story building. Approximately 100 people are killed or injured in the initial impact; 600 people in the tower eventually die. The death toll is far lower than in the North Tower because about two-thirds of the South Tower’s occupants have evacuated the building in the 17 minutes since the first tower was struck. [USA Today, 12/20/2001; National Institute of Standards and Technology, 9/2005, pp. 5-9, 41] The combined death toll from the two towers is estimated at 2,819, not including the hijackers. [Associated Press, 8/21/2002] The impact severs some columns on the south side of the South Tower. Each of the Twin Towers is designed as a “tube-in-tube” structure and the steel columns which support its weight are arranged around the perimeter and in the core. The plane, which is traveling at an estimated speed of around 500 mph (see October 2002-October 2005), severs 33 of the building’s 236 perimeter columns and damages another one. [National Institute of Standards and Technology, 9/2005, pp. 39] The perimeter columns bear about half of the tower’s weight, so the damage to them reduces the tower’s ability to bear gravity loads by about 7.1 percent. [National Institute of Standards and Technology, 9/2005, pp. 6] The actual damage to the 47 core columns is not known, as there are no photographs or videos of it, but there will be much speculation about this after 9/11. It will be suggested that some parts of the aircraft may be able to damage the core even after crashing through the exterior wall (see 8:46 a.m. September 11, 2001). [National Institute of Standards and Technology, 9/2005, pp. 107] According to NIST’s base case model, five of the core columns are severed and another five suffer some damage. [National Institute of Standards & Technology, 9/2005, pp. 235 pdf file] This may reduce the tower’s ability to bear loads by a further approximately 8 percent, meaning that the aircraft impact accounted for a loss of about 15 percent of the building’s strength. This damage will be cited as an event contributing to the building’s collapse after 9/11 (see October 23, 2002 and October 19, 2004). NIST’s base case estimate of damage to the North Tower’s core will be similar, even though the aircraft impact there was dissimilar (see 8:46 a.m. September 11, 2001). Flight 11 hit the North Tower’s core head on, whereas Flight 175 only hits the corner of the South Tower’s core. [National Institute of Standards and Technology, 9/2005, pp. 20-23, 38-41] In addition, some of the fireproofing on the steel columns and trusses may be dislodged (see 8:46 a.m. September 11, 2001). [National Institute of Standards & Technology, 9/2005, pp. xxxvi, 83 pdf file] Photographs and videos of the towers will not show the state of fireproofing inside the buildings, but the National Institute of Standards and Technology (NIST) will try to estimate the damage to fireproofing using a series of computer models. Its severe case model (see (October 2002-October 2005)) will predict that 39 of the 47 core columns are stripped of their fireproofing on one or more floors and that fireproofing is stripped from trusses covering 80,000 ft2 of floor area, the equivalent of about two floors. NIST will say that the loss of fireproofing is a major cause of the collapse (see April 5, 2005), but only performs 15 tests on fireproofing samples (see October 26, 2005). [National Institute of Standards and Technology, 9/2005, pp. 41] According to NIST, less fireproofing is stripped from the North Tower (see 8:46 a.m. September 11, 2001).

Entity Tags: World Trade Center, Marwan Alshehhi, Fayez Ahmed Banihammad, Hamza Alghamdi, National Institute of Standards and Technology, Ahmed Alghamdi, Mohand Alshehri

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The Army Operations Center at the Pentagon.The Army Operations Center at the Pentagon. [Source: Soldiers]The Army’s Crisis Action Team (CAT) at the Pentagon is activated in response to the attacks on the World Trade Center. It is activated on the orders of Major General Peter Chiarelli, the Army’s director of operations, readiness, and mobilization.
General Instructed Colleague to Activate Crisis Team - At around 9:00 a.m., while he was preparing to go to a scheduled meeting, Chiarelli was called by Major General Julian Burns, deputy chief of staff for operations of the US Army Forces Command. Burns asked him if he had seen what had happened at the WTC on the news. Chiarelli looked up at the muted television in his office and then, after turning up the volume, watched the coverage of the crash at the WTC on CNN. He also called to his office Lieutenant Colonel Kevin Stramara, his chief of operations, who is responsible for the CAT. When Stramara arrived, Chiarelli told him, “We need to look at standing up the CAT because I believe we’ve got ourselves a possibility of a mass casualty [incident].” Although Chiarelli was uncertain whether what happened at the WTC had been a terrorist attack, he told Stramara: “Kevin, it’s time to activate the CAT. Get it set up.”
General Said Pentagon Had to Be a Potential Target - As Stramara was about to leave the room, the two men saw the TV coverage of the second hijacked plane, Flight 175, crashing into the WTC (see 9:03 a.m. September 11, 2001). Realizing this was a terrorist attack, Chiarelli pointed out, “If there are other aircraft up there that have been hijacked or if there are other aircraft getting ready to do this, this building [i.e. the Pentagon] has got to be a target.” He asked Stramara, “Who has responsibility for this building?” Stramara responded: “I don’t know. I will check, but first I’ll stand up the CAT.” [US Army Center of Military History, 2/5/2002; Lofgren, 2011, pp. 95-97]
Crisis Team Assembles in Army's 'Command and Control Center' - The CAT, according to author Robert Rossow, is “an organization of subject matter experts from throughout the Army staff who assemble in times of emergency in a special area within the AOC”—the Army Operations Center. [Rossow, 2003, pp. 64] The AOC is located in the basement of the Pentagon, inside a bunker reinforced by steel and concrete 60 feet below the parking lot, and is equipped with state-of-the-art communications equipment, as well as television sets for monitoring news coverage. Chiarelli will describe it as “the Army’s command and control center.” [Washington Post, 8/25/1995; Soldiers, 9/2004] It is “the place that people will migrate” to during an emergency, according to Brigadier General Clyde Vaughn, the Army’s deputy director of operations, readiness, and mobilization. [US Army Center of Military History, 2/12/2002]
Crisis Team Members Are Summoned to Operations Center - When the CAT is activated, according to Rossow, its members “are called to the AOC to man their battle stations.” [Rossow, 2003, pp. 64] A piece of equipment called a “dialogic machine” sends out a telephonic alert to summon Army personnel to join the CAT. The machine automatically calls these people and gives them a prerecorded message, instructing them to report immediately to the CAT floor. [US Army Center of Military History, 2/5/2002; Lofgren, 2011, pp. 100] Their mission, according to Rossow, is then “to provide information from their organizations and work issues within their particular area of expertise.” [Rossow, 2003, pp. 64]
Crisis Team Is Activated to Provide Assistance in New York - Chiarelli will subsequently be phoned by General Eric Shinseki, the Army chief of staff, and will only head to the AOC to join the CAT after the call ends (see (Shortly Before 9:37 a.m.) September 11, 2001). [US Army Center of Military History, 2/5/2002; Lofgren, 2011, pp. 98] He will tell Shinseki that he has activated the CAT to provide assistance in New York if requested by state and local officials, since he anticipates that the disaster at the WTC will require significant rescue, firefighting, and recovery efforts. [Goldberg et al., 2007, pp. 134] The CAT will be “formally stood up” at 9:43 a.m., according to Rossow (see 9:43 a.m. September 11, 2001). [Rossow, 2003, pp. 66] It will become “a focal point for all Pentagon activities,” according to Lieutenant Colonel Richard Kotch, who is working in the AOC this morning. [St. Louis Jewish Light, 9/8/2011] Army officers are in fact currently preparing for a CAT exercise, which is scheduled to take place during the forthcoming week, based on the scenario of a plane crashing into the WTC (see (September 4, 2001)). [US Army Center of Military History, 2/5/2002; Lofgren, 2011, pp. 96-97]

Entity Tags: Kevin Stramara, Clyde A. Vaughn, Peter W. Chiarelli, Julian H. Burns, US Army Crisis Action Team, US Department of the Army, Richard A. Kotch

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

In the lobby of the north WTC tower, just after the South Tower is hit, Fire Commissioner Thomas Von Essen speaks briefly to Fire Chief Ray Downey. According to Von Essen, Downey—who is a highly respected expert on building collapses—says to him, “You know, these buildings can collapse.” Von Essen later recalls, “He just said it in passing, not that these buildings will collapse in 40 minutes and we have to get everybody out of here, or not that they’ll collapse by tomorrow, or not that they necessarily will collapse at all. Just that they can collapse.” [Fink and Mathias, 2002, pp. 229; 9/11 Commission, 5/18/2004] But other firefighters do not appear to have shared this concern. According to the National Institute of Standards and Technology (NIST), the Fire Department command officers who are planning for operations inside the Twin Towers expect that there will “be localized collapse conditions on the damaged fire floors,” but do “not expect that there [will] be any massive collapse conditions or complete building collapse.” At the end of its three-year investigation of the WTC collapses, NIST will report, “No one interviewed indicated that they thought that the buildings would completely collapse.” [National Institute of Standards and Technology, 9/2005, pp. 72 and 75-76] In fact, Deputy Fire Commissioner Lynn Tierney will meet up with Downey and others—including Von Essen—slightly later, on the south lawn of the WTC complex, where a new command center is set up. At that time, according to Tierney, Downey will only be concerned that the 360-foot antenna atop the North Tower will fall, and “No one ever thought the towers were going to come down.” [Pittsburgh Tribune-Review, 9/11/2006] However, shortly before the first tower comes down, EMT Richard Zarrillo will be asked to relay a message to some senior firefighters that the mayor’s Office of Emergency Management “says the buildings are going to collapse” (see (Before 9:59 a.m.) September 11, 2001). And later in the day, Mayor Giuliani will recount that around the same time, he had been told “that the World Trade Center was going to collapse” (see (Before 9:59 a.m.) September 11, 2001). The 9/11 Commission will state, “The best estimate of one senior [fire] chief, provided to the chief of the department sometime between 9:25 and 9:45, was that there might be a danger of collapse [of the South Tower] in a few hours, and therefore units probably should not ascend above floors in the sixties.” The Commission does not state, however, whether this fire chief was referring to a total building collapse or just a localized collapse. [9/11 Commission, 5/19/2004] Ray Downey is killed when the second tower collapses at 10:28 a.m. [New York Times, 9/9/2005]

Entity Tags: Lynn Tierney, New York City Fire Department, Ray Downey, National Institute of Standards and Technology, Thomas Von Essen

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Gary Walters.Gary Walters. [Source: C-SPAN]Gary Walters, the chief White House usher, and a few of his colleagues take the time to clear up the White House grounds ready for when President Bush returns, and even continue with the task after the White House is evacuated. Earlier this morning, many White House staffers were busy preparing for the annual Congressional picnic, which was scheduled to take place this evening (see 8:30 a.m. September 11, 2001). About 170 to 180 picnic tables have been set up on the South Lawn for the event. After he learns that a second plane has crashed into the World Trade Center (see 9:03 a.m. September 11, 2001), Walters decides to start moving the picnic tables off the lawn so Bush’s helicopter will be able to land on the grounds when the president returns to the White House. [National Journal, 8/31/2002; Values in World Thought, 4/4/2006; Peter Schnall, 7/12/2016]
Usher Arranges to Clear the Lawn - He coordinates with the National Park Service, which is in charge of the White House grounds, to determine who will be clearing away the picnic tables. [Brower, 2015, pp. 257] He then sets about moving the tables. “I got the staff together and started sending them out to the south grounds—anybody I could think of—because I knew that we had to try to move as quickly as possible,” he will later recall. [National Journal, 8/31/2002] However, at about 9:45 a.m., the White House is evacuated after the Secret Service learns of a possible threat against it (see (9:45 a.m.) September 11, 2001). [Associated Press, 2001 pdf file; CNN, 9/12/2001]
Staffers Continue Clearing the Grounds, despite the Danger - Around this time, Walters sees the smoke coming from the Pentagon, which was attacked at 9:37 a.m. (see 9:37 a.m. September 11, 2001), and realizes the White House could be hit next. And yet he decides that he needs to stay where he is in order to clear up the grounds. “As far as I was concerned, my responsibility was there at the White House,” he will comment. [Brower, 2015, pp. 258] “I knew we had to get those tables out,” he will state, adding, “I even felt more urgency, since obviously this was a coordinated attack now.” [National Journal, 8/31/2002] While the Secret Service is ordering people to run for their lives, Walters grabs a few of his colleagues and tells them they need to stay and help clear away the picnic tables. “I got the word that everybody was evacuating, but we had something that we needed to do,” he will comment. [Brower, 2015, pp. 258] After hearing that another suspicious plane is approaching, however, Walters and his colleagues go to the southeast knoll, a rise in the White House lawn, and just stand there, watching the sky and waiting.
Lawn Is Cleared by Early Afternoon - By around 11:00 a.m., they are becoming impatient. Walters therefore says, “Guys, let’s go move some picnic tables.” The men then start carrying the picnic tables off the lawn. A police officer joins them and eventually about a dozen people are helping them to move the tables. By around 1:00 p.m. all of the tables have been removed from the lawn. At about 3:45 p.m., Walters is called by someone from the military, who asks him to clear the South Lawn so the president’s helicopter will be able to land there. Walters laughs and says this has already been done. [National Journal, 8/31/2002] The president’s helicopter, with Bush on board, will land on the South Lawn at around 6:55 p.m. (see (6:54 p.m.) September 11, 2001). [CNN, 9/12/2001; Rove, 2010, pp. 263]
Usher Will Later Justify His Actions - Walters will, in 2016, explain why he made the effort to clear up the White House grounds, despite the danger to himself and his colleagues. “One of the things that I turned to in my own mind on 9/11 was the role that the White House plays in disasters, wars,” he will say, adding, “People have a tendency to turn to the White House.” He will continue: “And I knew that the president wasn’t gonna be satisfied talking from a bunker somewhere or away from the White House. And that’s why we put the effort that we did into cleaning up the south grounds, so that [his] helicopter could land there. That was what the American people were used to seeing—the presidential helicopter coming in—and the president was going to address the nation from the Oval Office.” [Peter Schnall, 7/12/2016]

Entity Tags: National Park Service, Gary Walters

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Laura Bush, the president’s wife, leaves the White House in her limousine, on her way to Capitol Hill where she is scheduled to testify before a Congressional committee, but she is unaware that a second plane has crashed into the World Trade Center. [Us Weekly, 10/15/2001; National Journal, 8/31/2002; Bush, 2010, pp. 198] Bush is set to appear before the Senate Committee on Health, Education, Labor, and Pensions, where she will talk about early childhood education. [CNN, 9/12/2001; CNN, 9/11/2002] She was informed of the first crash at the WTC by her lead Secret Service agent as she was getting into her limousine (see (8:55 a.m.) September 11, 2001).
First Lady Unaware of Second Crash - The limousine leaves the White House at 9:07 a.m., according to Noelia Rodriguez, the first lady’s press secretary. [National Journal, 8/31/2002] The second aircraft, Flight 175, hit the WTC four minutes earlier (see 9:03 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 8] However, Bush and those with her in the limousine are unaware of this. [Bush, 2010, pp. 197-198]
First Lady Thinks about Canceling Hearing - Nevertheless, Bush already thinks the Senate hearing she is on her way to should perhaps be canceled, because New York Senator Hillary Clinton is on the education committee and is therefore supposed to attend. Bush will comment, “Even after the first [crash], when I thought it was just an accident, I thought we probably should cancel, because Mrs. Clinton was on the committee and she’s from New York, and she’d probably want to rush home at that time.” [USA Today, 9/10/2001; Gerhart, 2004, pp. 162] All the same, Bush continues with the two-mile journey from the White House to Capitol Hill. She will learn of the second crash, and realize this is a terrorist attack, shortly before arriving at the Russell Senate Office Building, where the hearing is set to take place (see (9:14 a.m.) September 11, 2001).
Secret Service Allows Bush to Head to Event - Members of Bush’s Secret Service detail apparently raise no objection to Bush going ahead with her trip to Capitol Hill. [CNN, 9/11/2002; Gerhart, 2004, pp. 162; Bush, 2010, pp. 198] The Secret Service is responsible for protecting the first lady, and she is considered to be one of the nation’s “most visible targets.” [US Department of the Treasury, 5/8/2001; Office of Management and Budget, 7/2001, pp. 82 pdf file] The agency’s mission includes keeping her “in sight and out of harm’s way,” according to a book about the Secret Service by author Philip Melanson. [Melanson, 2002, pp. 273] And, as one of the Secret Service’s “permanent protectees,” the first lady, like the president, has a detail of special agents assigned to her. [United States Secret Service, 2002] Bush currently travels with four Secret Service agents and two Secret Service cars. [Kessler, 2006, pp. 136; Kessler, 2009, pp. 181] However, the Secret Service will only take her away from Capitol Hill to a “secure location”—actually the agency’s headquarters—after the terrorist attacks have ended (see (10:10 a.m.-10:55 a.m.) September 11, 2001). [Associated Press, 9/11/2001; National Journal, 8/31/2002; Kessler, 2006, pp. 136]

Entity Tags: Laura Bush, US Secret Service, Noelia Rodriguez

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

NEADS commander Robert Marr.NEADS commander Robert Marr. [Source: Dick Blume]Numerous reports incorrectly claiming that aircraft have been hijacked are received while the terrorist attacks are taking place and into the afternoon. [Code One Magazine, 1/2002; Newhouse News Service, 3/31/2005; Politico Magazine, 9/9/2016] There are “multiple erroneous reports of hijacked aircraft” during the morning, according to the 9/11 Commission Report. [9/11 Commission, 7/24/2004, pp. 28] At around 9:09 a.m., the FAA Command Center reports that 11 aircraft are either not communicating with FAA facilities or flying unexpected routes. [Aviation Week and Space Technology, 6/3/2002] Major General Larry Arnold, the commander of the Continental United States NORAD Region, will later claim that during the “four-hour ordeal” of the attacks, a total of 21 planes are identified as possible hijackings. [Filson, 2002; Code One Magazine, 1/2002; Filson, 2003, pp. 71] Colonel Robert Marr, the battle commander at NORAD’s Northeast Air Defense Sector (NEADS), will say, “At one time I was told that across the nation there were some 29 different reports of hijackings.” [Newhouse News Service, 3/31/2005] Secret Service agent Dave Wilkinson, who travels with President Bush on Air Force One after it leaves Sarasota, Florida (see 9:54 a.m. September 11, 2001), will recall that by the time the plane reaches Offutt Air Force Base in Nebraska, at 2:50 p.m. (see 2:50 p.m. September 11, 2001), “there were like 15 to 20 planes still unaccounted for” nationwide. “For everything we knew, they were all hijacked,” he will say. [Politico Magazine, 9/9/2016] Officials will claim that these false reports cause considerable confusion. Arnold will recall that particularly during the time between the Pentagon being hit at, 9:37 a.m., and Flight 93 going down, at around 10:03 a.m., “a number of aircraft are being called possibly hijacked.… There was a lot of confusion, as you can imagine.” [Filson, 2003, pp. 71-73] He will say: “We were receiving many reports of hijacked aircraft. When we received those calls, we might not know from where the aircraft had departed. We also didn’t know the location of the airplane.” [Code One Magazine, 1/2002] Marr will comment: “There were a number of false reports out there. What was valid? What was a guess? We just didn’t know.” [Filson, 2003, pp. 73] Assistant Secretary of Defense for Public Affairs Victoria Clarke, who is in the Pentagon during the attacks and for most of the rest of the day, will recall: “There were lots of false signals out there. There were false hijack squawks, and a great part of the challenge was sorting through what was a legitimate threat and what wasn’t.” [CNN, 6/17/2004; Clarke, 2006, pp. 215-231]

Entity Tags: Federal Aviation Administration, Robert Marr, Dave Wilkinson, Victoria (“Torie”) Clarke, Larry Arnold

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Brian Clark.Brian Clark. [Source: CTV]Brian Clark, the executive vice president of brokerage firm Euro Brokers, was on the 84th floor of the South Tower, where his firm’s offices are, when Flight 175 crashed into it. He had headed out, going down Stairway A, which is the only staircase in the tower that remains intact from top to bottom, and was soon joined by Stanley Praimnath, who also works in the South Tower. They reach a point that Clark later guesses to have been around the 77th or 78th floor, where the stairway walls are cracked, allowing them to look through. This would be around the lower end of the floors where the plane impacted. However, Clark sees no large fire. He later says, “[Y]ou could look through the cracks and see flames. They were just quietly licking up, not a roaring inferno. And there was some smoke there, but again I think the stairs were pressurized, pushing the air out so we had less smoke in the stairway than you might imagine.” [BBC, 3/7/2002; New York Times, 5/26/2002; Sun, 9/6/2002; 9/11 Commission, 5/18/2004] This apparently contradicts later claims that the tower was subjected to “extreme fires” prior to its collapse. [New York Times, 10/20/2004] Firefighter Orio Palmer will make it up to this level of the tower later on, and also report only finding small fires there (see 9:52 a.m. September 11, 2001). Clark and Praimnath continue down the stairs and make it out just minutes before the collapse. They are two of only four people who were at or above the impact zone after Flight 175 hit, who are able to escape from the South Tower. [CNN, 9/9/2002] A further 14 people are able to get out of the building from its 78th floor, which is the lower part of the crash zone. [Dwyer and Flynn, 2005, pp. 255]

Entity Tags: Stanley Praimnath, World Trade Center, Brian Clark

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The jet fuel that spilled from Flight 175 when it hit the South Tower (see 9:03 a.m. September 11, 2001) has mostly burned up by this time. The National Institute of Standards and Technology (NIST), which later investigates the collapses, will say the “initial jet fuel fires themselves lasted at most a few minutes.” [National Institute of Standards and Technology, 9/2005, pp. 183] Engineering professor Forman Williams will say the jet fuel “burned for maybe 10 minutes.” [Popular Mechanics, 3/2005] Flight 175, a Boeing 767, had a capacity of 23,980 gallons, but was only carrying about 9,100 gallons of fuel when it hit the WTC. NIST will estimate that less than 1,500 gallons were consumed in a fireball inside the tower and 910 to 2,275 gallons were consumed in the fireballs outside the building. Approximately 6,100 gallons therefore splashed onto the office furnishings and started fires on various floors. However, after the jet fuel is used up, office fires burn until the building collapses. NIST will calculate that there were about four pounds per square foot of combustibles in the office space, or about 60 tons per floor. Offices in the WTC actually had fewer combustibles than other similar spaces due to the small number of interior walls and limited bookshelf space. NIST will later find that only three of sixteen perimeter columns it recovers reached a temperature of 250°C and neither of the two core columns it retrieves reached this temperature. NIST will also find that none of the samples it acquires reached a temperature above 600°C (see August 27, 2003). While steel does not melt until its temperature is about 1,600°C, it may begin to lose significant strength at over 500°C. [National Institute of Standards and Technology, 9/2005, pp. 29, 38, 42, 77] The jet fuel also burned up in the North Tower about 10 minutes after it was hit (see 8:57 a.m. September 11, 2001). When a group of firefighters reach the bottom impact floor in the South Tower just before collapse, they only find two isolated fires (see 9:52 a.m. September 11, 2001).

Entity Tags: World Trade Center, National Institute of Standards and Technology, Forman Williams

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Noelia Rodríguez.Noelia Rodríguez. [Source: Harvard University]Laura Bush, the president’s wife, is told that a second plane has crashed into the World Trade Center and realizes this is a terrorist attack while she is being driven from the White House to Capitol Hill, where she is scheduled to testify before a Congressional committee. [Us Weekly, 10/15/2001; CNN, 9/11/2002; Bush, 2010, pp. 197-198] Bush is set to appear before the Senate Committee on Health, Education, Labor, and Pensions at 10:00 a.m., where she will talk about early childhood education. [USA Today, 9/10/2001; CNN, 9/12/2001; CNN, 9/11/2002] Her lead Secret Service agent informed her of the first crash at the WTC as she was getting into her limousine, outside the White House, but she’d thought the crash was an accident (see (8:55 a.m.) September 11, 2001). [National Journal, 8/31/2002; Gerhart, 2004, pp. 162]
First Lady Told of Second Crash, Knows It Is Terrorism - The Secret Service agents traveling with Bush now tell the first lady about the second crash at the WTC while her limousine is driving up Pennsylvania Avenue, approaching Capitol Hill. “The car fell silent; we sat in mute disbelief,” Bush will later recall. “One plane might be a strange accident; two planes were clearly an attack.” She will note, “We knew then that it was terrorism.” [CNN, 9/11/2002; Bush, 2010, pp. 198]
Members of First Lady's Staff Learn of Crash - Members of Bush’s staff also learn about the second crash around this time, while they are on their way to Capitol Hill. Ashleigh Adams, the first lady’s deputy press secretary, learns of it while traveling in the press van. “It must have been only a couple of minutes after we departed the White House,” Adams will recall, “that the reporters’ and photographers’ pagers and cell phones started to go off, and someone shouted to me, ‘Ashleigh, the second Twin Tower was hit.’” Adams calls Noelia Rodriguez, the first lady’s press secretary, who is traveling in the staff van, and tells her the news. After Rodriguez arrives on Capitol Hill, she will jump out of the staff van, run to Bush’s limousine, and get inside. But she will find that the first lady has already been informed of the second crash. [National Journal, 8/31/2002]
First Lady Learns of Crash 11 Minutes after It Occurs - Bush will recall that she arrives at the Russell Senate Office Building, where the hearing she is set to attend is supposed to take place, two minutes after she is told about the second crash, at 9:16 a.m., meaning she learns of the crash at 9:14 a.m. [Bush, 2010, pp. 198] This is 11 minutes after the second plane, Flight 175, hit the WTC (see 9:03 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 8]

Entity Tags: Ashleigh Adams, Noelia Rodriguez, Laura Bush, US Secret Service

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Barry JenningsBarry Jennings [Source: Public domain]Barry Jennings, a City Housing Authority worker, and Michael Hess, New York’s corporation counsel, hear unexplained explosions inside World Trade Center Building 7, where they become trapped. [UPN 9, 9/11/2001; BBC, 7/6/2008] The two men went up to the emergency command center on the 23rd floor of WTC 7 after the first attack occurred (see (Shortly Before 9:03 a.m.) September 11, 2001). [Associated Press, 9/11/2001; Independent, 9/13/2001] At some point, the power goes out in the building. They then start walking down the stairs to get out. According to Hess, when the two men get down to the eighth floor, “there was an explosion and we’ve been trapped on the eighth floor with smoke, thick smoke, all around us, for about an hour and a half.” [UPN 9, 9/11/2001] Jennings will also recall hearing explosions. He will say: “I made it to the sixth floor and there was an explosion. The explosion was beneath me.” [Dylan Avery, 2007] He will add, “[T]he staircase that I was standing on just gave way,” and, “Then we made it back to the eighth floor, I heard some more explosions.” [BBC, 7/6/2008] Jennings says to Hess: “This is it; we’re dead. We’re not gonna make it out of here.” [Penn State Public Broadcasting, 3/1/2002] The National Institute of Standards and Technology (NIST) will claim the two men head down the stairs after 9:59, when the first collapse occurs, and then become trapped around the time the second tower collapses, at 10:28. [National Institute of Standards and Technology, 9/2005, pp. 109-110] But according to the London Independent, they start heading down the stairs after the second attack at 9:03, which suggests the explosions begin earlier on. [Independent, 9/13/2001] Jennings will confirm this, saying that when he hears the first explosion, “Both [of the Twin Towers] were still standing,” meaning it occurs before 9:59. He says: “I was trapped in there when both [Twin Towers] came down.… All this time I’m hearing explosions.” [Dylan Avery, 2007] The cause of the explosions is unclear. Later on, firefighters will rescue Hess and Jennings from the building (see 12:10 p.m.-12:15 p.m. September 11, 2001). [National Institute of Standards and Technology, 9/2005, pp. 109-110]

Entity Tags: Barry Jennings, Michael Hess

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Frank Brogan.Frank Brogan. [Source: Publicity photo]The Secret Service allows President Bush to stay at the Emma E. Booker Elementary School in Sarasota, Florida, after a reading demonstration he was participating in has ended, even though he could be in danger at the school. [St. Petersburg Times, 7/4/2004; Politico Magazine, 9/9/2016] Bush has just left the classroom where the reading demonstration was held and entered a holding room next to it. There, he talks on the phone with officials in Washington, DC, and works on a statement to the nation that he wants to deliver before leaving the school (see (9:16 a.m.-9:29 a.m.) September 11, 2001). Members of his staff in the holding room apparently have little information about the terrorist attacks beyond what has been reported on television. They are in contact with the White House Situation Room but not the Pentagon and, according to the 9/11 Commission Report, “No one in the traveling party had any information during this time that other aircraft were hijacked or missing.” [Washington Times, 10/7/2002; 9/11 Commission, 7/24/2004, pp. 38-39] All the same, Secret Service agents and other personnel with the president are concerned that Bush could be in danger at the school, and some of them are worried that terrorists might attack the place (see (9:04 a.m.-9:33 a.m.) September 11, 2001). [Studies in Intelligence, 9/2006 pdf file; Politico Magazine, 9/9/2016]
Bush's Lead Agent Wants to Evacuate the President - Edward Marinzel, the head of Bush’s Secret Service detail, is “eager to get the president out of the school, to Air Force One, and airborne,” according to Karl Rove, Bush’s senior adviser. [Rove, 2010, pp. 251] He therefore approaches Bush and tells him, “We need to get you to Air Force One and get you airborne.” [Politico Magazine, 9/9/2016] However, his concern does not result in Bush being evacuated from the school right away. The Secret Service will later tell the 9/11 Commission that although its agents “were anxious to move the president to a safer location” while he was in the holding room, they “did not think it imperative for him to run out the door.” [9/11 Commission, 7/24/2004, pp. 39]
Chief of Staff Wants Bush to Give His Speech before Leaving - Andrew Card, Bush’s chief of staff, suggests that Bush should be allowed to give his speech to the nation from the school before leaving. He says that “we have a whole auditorium full, waiting for the next event”—meaning Bush’s speech—and there is “no imminent threat there in Sarasota,” according to Dave Wilkinson, assistant special agent in charge of the presidential protection division. The Secret Service therefore accepts a compromise and agrees that Bush can give his speech before leaving. [Politico Magazine, 9/9/2016]
Bush Should Be Taken to the 'Closest Secure Location' - Author Philip Melanson, an expert on the Secret Service, will criticize Bush’s Secret Service detail for failing to get the president away from the school immediately after the second hijacked plane crashed into the World Trade Center, at 9:03 a.m. (see 9:03 a.m. September 11, 2001). “With an unfolding terrorist attack, the procedure should have been to get the president to the closest secure location as quickly as possible, which clearly is not a school,” he will state. [St. Petersburg Times, 7/4/2004] Bush himself will comment on the situation while he is in the holding room, saying, “One thing for certain: I needed to get out of where I was.” [Sammon, 2002, pp. 93]
Bush Refuses to Leave - And yet the president refuses to leave the school at this time when he is urged to do so, according to Frank Brogan, lieutenant governor of Florida, who is in the holding room with him. “The Secret Service tried to get the president to return to Air Force One immediately,” Brogan will state, “but he refused, saying he was committed to staying on the ground long enough to write a statement about what was happening, read it to the nation, and lead a moment of silence for the victims.” [University Press, 9/18/2003] Bush “was courageously insistent about remaining on the ground to make a statement to the people of America,” Brogan will comment. [South Florida Sun-Sentinel, 9/11/2011] Bush will give his speech to the nation, which will be broadcast live on television, from the school library at 9:30 a.m. (see 9:30 a.m. September 11, 2001). [White House, 9/11/2001; Bohn, 2015, pp. 215] He will finally leave the school at around 9:35 a.m. (see (9:34 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 39]

Entity Tags: Edward Marinzel, Frank Brogan, George W. Bush, US Secret Service, Andrew Card, Karl C. Rove, Dave Wilkinson, Philip Melanson

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Brian Wilson.Brian Wilson. [Source: Publicity photo]There is apparently no increase in the level of security at the Capitol building in Washington, DC, even though First Lady Laura Bush has arrived at the nearby Russell Senate Office Building and more than 10 minutes have passed since a second plane hit the World Trade Center. [Gilbert et al., 2002, pp. 64; 9/11 Commission, 7/24/2004, pp. 8; Bush, 2010, pp. 198] At 9:16 a.m., Bush arrived at the Russell Senate Office Building, located just north of the Capitol building, where she was scheduled to testify before a Senate committee at 10:00 a.m. [USA Today, 9/10/2001; CNN, 9/12/2001; Bush, 2010, pp. 198]
Reporter Sees No Signs of Increased Security - The first lady is considered one of the nation’s “most visible targets,” and, as one of the Secret Service’s “permanent protectees,” like the president, she has a detail of special agents assigned to her. [US Department of the Treasury, 5/8/2001; Office of Management and Budget, 7/2001, pp. 82 pdf file; United States Secret Service, 2002] And yet, even though Bush has arrived on Capitol Hill, and over 10 minutes have passed since the second aircraft hit the WTC (see 9:03 a.m. September 11, 2001), there is apparently no increase in the level of security at the Capitol building. Fox News correspondent Brian Wilson will later recall that when reporting from the Capitol building around this time, he is “talking about the first lady being in the Capitol and saying that I had not seen any signs of tighter security in the building.”
Reporter Surprised at Plan to Hold a Photo Op - Wilson is also surprised that, although the Senate hearing Bush was scheduled to attend has been canceled, the first lady is still going to make a public appearance. He will comment that “they were (incredibly) trying to set up a brief photo opportunity.” [Gilbert et al., 2002, pp. 64; 9/11 Commission, 7/24/2004, pp. 8] (Wilson is presumably referring to Laura Bush’s appearance before reporters and cameras alongside Senators Edward Kennedy (D-MA) and Judd Gregg (R-NH), which takes place at 9:41 a.m. (see 9:41 a.m. September 11, 2001). [Associated Press, 9/11/2001; CNN, 9/11/2001; Bush, 2010, pp. 199] )
Capitol Evacuated Later On - The Capitol building will only be evacuated at 9:48 a.m., apparently in response to reports of a plane heading toward it (see 9:48 a.m. September 11, 2001). [Associated Press, 9/11/2001; Associated Press, 8/21/2002; CNN, 9/11/2006] The first lady will only be taken away from the Russell Office Building to a “secure location” by members of the Secret Service at 10:10 a.m. (see (10:10 a.m.-10:55 a.m.) September 11, 2001). [Associated Press, 9/11/2001; National Journal, 8/31/2002; Bush, 2010, pp. 200]

Entity Tags: Brian Wilson, Laura Bush, US Capitol building

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A meeting is held in the office of Carl Truscott, the Secret Service special agent in charge of the presidential protective division (PPD), during which Truscott and three other senior Secret Service agents discuss security enhancements at the White House. Truscott, who is responsible for the overall security of the White House, will later say that he contacted the three other agents after watching “the CNN broadcast of the aircraft crashing into the World Trade Center,” and asked them to come to his office in the Eisenhower Executive Office Building, next to the White House (see (After 8:48 a.m.) September 11, 2001). The names of these agents are unstated, but they are a deputy special agent in charge of the PPD, an assistant to the special agent in charge of the PPD, and an assistant division chief of the Secret Service’s technical security division. Their meeting begins at “approximately 9:18 a.m.,” according to Truscott. [United States Secret Service, 10/1/2001]
Agents Discuss Measures to Increase Security - Truscott and the other agents briefly discuss the Secret Service assets that have so far been deployed in response to the crisis. [United States Secret Service, 9/12/2001] Issues that are addressed during the meeting, according to Truscott, include placing counter-sniper support on the White House; placing counter-surveillance units near the White House; opening the Emergency Operations Center; increasing the number of emergency response teams; increasing technical security division support; providing counter-assault team support to First Lady Laura Bush’s Secret Service detail at the US Capitol building; providing protection for National Security Adviser Condoleezza Rice; and alerting the Army Corps of Engineers structural collapse team.
Agent Learns of Aircraft Approaching Washington - While the meeting is taking place, Truscott receives a call from Danny Spriggs, an agent at the Secret Service’s headquarters in Washington, DC, informing him that a suspicious aircraft is flying toward the capital (see (Shortly After 9:35 a.m.) September 11, 2001). And while he is on the phone with Spriggs, Truscott receives a call from a “White House security representative.” During that call, Truscott instructs the security representative to evacuate the White House. [United States Secret Service, 10/1/2001] (The White House will begin evacuating at around 9:45 a.m. (see (9:45 a.m.) September 11, 2001). [Associated Press, 2001 pdf file; CNN, 9/12/2001] )
Agent Suggests Going to White House Bunker - At some point, Truscott suggests that those at the meeting go to the Presidential Emergency Operations Center (PEOC), a bunker below the White House. Truscott will subsequently head to the PEOC. Apparently at least one other person at the meeting—the assistant division chief of the technical security division—will head there with him. [United States Secret Service, 9/12/2001] On his way to the PEOC, Truscott will meet Rice in the White House Situation Room and accompany her down to the PEOC (see (9:45 a.m.) September 11, 2001). [United States Secret Service, 10/1/2001] Presumably as a result of the meeting in Truscott’s office, the Secret Service will implement “a number of security enhancements around the White House complex,” according to the 9/11 Commission Report (see (After 9:18 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 35-36]

Entity Tags: US Secret Service, Carlton Danny Spriggs, Carl Truscott

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Members of the Secret Service’s uniformed division.Members of the Secret Service’s uniformed division. [Source: Joe Marquette / Associated Press]The Secret Service begins implementing a number of security enhancements around the White House complex. [9/11 Commission, 7/24/2004, pp. 35-36] The measures are apparently being implemented on the orders of a number of senior Secret Service agents who have been meeting in the office of Carl Truscott, the special agent in charge of the presidential protective division, who is responsible for the overall security of the White House (see (9:18 a.m.) September 11, 2001). During that meeting, according to Truscott, the agents have discussed “security enhancements at the White House,” such as “placing counter-sniper support on the White House” and “placing counter-surveillance units near the White House.” [United States Secret Service, 10/1/2001] The officials who ordered the security enhancements “did not know that there were additional hijacked aircraft or that one such aircraft was en route to Washington,” according to the 9/11 Commission Report. The measures are simply “precautionary steps taken because of the strikes in New York.” [9/11 Commission, 7/24/2004, pp. 36] However, once the Secret Service has established a perimeter around the White House, its uniformed division officers are ordered “to stow their submachine guns out of sight,” according to US News and World Report, because officials fear that they look too “militaristic.” The uniformed division officers are furious about this. “All we were left with were our pistols,” one of them will later complain. [US News and World Report, 12/1/2002] The security enhancements are initiated after 9:03 a.m., when the second plane hit the World Trade Center, according to the 9/11 Commission Report (see 9:03 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 35-36] However, the meeting of senior Secret Service agents during which the measures were discussed began at around 9:18 a.m., according to Truscott, which would indicate that the measures are initiated some time after 9:18 a.m. [United States Secret Service, 10/1/2001] Furthermore, the Secret Service will only order that the White House be evacuated at around 9:45 a.m. (see (9:45 a.m.) September 11, 2001). [Associated Press, 2001 pdf file; CNN, 9/12/2001]

Entity Tags: US Secret Service

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

According to the 9/11 Commission, NEADS is contacted by the FAA’s Boston Center. Colin Scoggins, Boston Center’s military liaison, tells it: “I just had a report that American 11 is still in the air, and it’s on its way towards—heading towards Washington.… That was another—it was evidently another aircraft that hit the tower. That’s the latest report we have.… I’m going to try to confirm an ID for you, but I would assume he’s somewhere over, uh, either New Jersey or somewhere further south.” The NEADS official asks: “He—American 11 is a hijack?… And he’s heading into Washington?” Scoggins answers yes both times and adds, “This could be a third aircraft.” Somehow Boston Center has been told by FAA headquarters that Flight 11 is still airborne, but the 9/11 Commission will say it hasn’t been able to find where this mistaken information came from.
Scoggins Makes Error - Vanity Fair magazine will later add, “In Boston, it is Colin Scoggins who has made the mistaken call.” Scoggins will explain why he believes he made this error: “With American Airlines, we could never confirm if [Flight 11] was down or not, so that left doubt in our minds.” He says he was monitoring a conference call between FAA centers (see 8:28 a.m. September 11, 2001), “when the word came across—from whom or where isn’t clear—that American 11 was thought to be headed for Washington.” However, Boston Center was never tracking Flight 11 on radar after losing sight of it near Manhattan: “The plane’s course, had it continued south past New York in the direction it was flying before it dipped below radar coverage, would have had it headed on a straight course toward DC. This was all controllers were going on.” Scoggins says, “After talking to a supervisor, I made the call and said [American 11] is still in the air.” [Northeast Air Defense Sector, 9/11/2001; 9/11 Commission, 6/17/2004; Vanity Fair, 8/1/2006]
Myers Refers to Mistaken Report - In the hours following the attacks, acting Chairman of the Joint Chiefs of Staff Richard Myers will apparently refer to this erroneous report that Flight 11 is still airborne and heading toward Washington, telling the Associated Press that “prior to the crash into the Pentagon, military officials had been notified that another hijacked plane had been heading from the New York area to Washington.” Myers will say “he assumed that hijacked plane was the one that hit the Pentagon, though he couldn’t be sure.” [Associated Press, 9/11/2001]

Entity Tags: Richard B. Myers, Northeast Air Defense Sector, Federal Aviation Administration, Boston Air Route Traffic Control Center, Colin Scoggins

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Managers from American Airlines and United Airlines are added by the FAA to a teleconference, but they receive no guidance from top government officials on what to do. According to author Lynn Spencer, at some point after the second aircraft hit the World Trade Center, the executives from the two airlines are “quickly on the phone to FAA headquarters and the FAA Command Center.” They are brought into “a conference call that has now been set up with Secretary of Transportation Norman Mineta and Vice President Dick Cheney at the White House. The airline executives inform the secretary that they are each dealing with additional aircraft that they are unable to contact. They seek guidance, but there is none.… The nation is under attack, but there is no plan in place, and no guidance is forthcoming from the top as the crisis escalates.” [Spencer, 2008, pp. 109] The time when the airline executives join the teleconference is unclear. In Spencer’s account, she places it after United Airlines dispatchers have warned their aircraft to secure their cockpits (see (Shortly After 9:21 a.m.) September 11, 2001), which would mean some time after 9:21. [9/11 Commission, 8/26/2004, pp. 37; Spencer, 2008, pp. 109] But Spencer also says that, when the executives join the conference, the “president is still reading to children in a Florida school room” (see (9:08 a.m.-9:13 a.m.) September 11, 2001), which would be roughly between 9:05 and 9:15. [9/11 Commission, 7/24/2004, pp. 38-39; Spencer, 2008, pp. 109] If Norman Mineta is already participating in the teleconference when the airline executives join it, the time would have to be after around 9:20, which is when Mineta later says he arrived at the Presidential Emergency Operations Center (PEOC) below the White House (see (Between 9:20 a.m. and 9:27 a.m.) September 11, 2001). [9/11 Commission, 5/23/2003] And Cheney, who Spencer also says is participating in the teleconference when the executives join it, arrives at the PEOC as late as 9:58, according to the 9/11 Commission, although other accounts indicate he arrives there much earlier than this (see (Shortly After 9:03 a.m.) September 11, 2001). [ABC News, 9/14/2002; 9/11 Commission, 7/24/2004, pp. 40] According to the Wall Street Journal, American Airlines president Don Carty and United Airlines CEO Jim Goodwin are talking on the phone with Mineta (presumably over the conference call) about five minutes before the FAA shuts down all US airspace (see (9:45 a.m.) September 11, 2001), which would mean they are participating in the teleconference by around 9:40 a.m. [US Congress. House. Committee On Transportation And Infrastructure, 9/21/2001; Wall Street Journal, 10/15/2001]

Entity Tags: Federal Aviation Administration, Don Carty, United Airlines, Norman Mineta, Richard (“Dick”) Cheney, American Airlines, Jim Goodwin

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Alan Scott.Alan Scott. [Source: United States Air Force]NORAD’s Northeast Air Defense Sector (NEADS) processes and transmits an order to Langley Air Force Base in Virginia, to scramble three of its F-16 fighter jets. [North American Aerospace Defense Command, 9/18/2001; Christian Science Monitor, 4/16/2002; 9/11 Commission, 8/26/2004, pp. 16] NEADS mission crew commander Major Kevin Nasypany instructed his personnel to issue this order one minute earlier (see 9:23 a.m. September 11, 2001). Although he’d originally wanted the Langley jets sent to the Washington area, he will soon adjust this heading to send them to the Baltimore area. [9/11 Commission, 7/24/2004, pp. 27]
NEADS Orders Jets North - A NEADS officer calls Langley Air Force Base and instructs: “Langley command post, this is Huntress with an active air defense scramble for Quit 2-5 and Quit 2-6.… Scramble immediately.… Scramble on a heading of 010, flight level 290.” This means the jets are to head in a direction just east of north, at an altitude of 29,000 feet. [9/11 Commission, 1/9/2004; 9/11 Commission, 8/26/2004, pp. 96; Spencer, 2008, pp. 142] At Langley Air Force Base, a Klaxon horn will sound, notifying the pilots of the scramble order (see 9:24 a.m. September 11, 2001), and they will be airborne by 9:30 (see (9:25 a.m.-9:30 a.m.) September 11, 2001). [Filson, 2003, pp. 63; 9/11 Commission, 8/26/2004, pp. 16; Spencer, 2008, pp. 141]
Fighters Launched in Response to Flight 77? - In later testimony, military officials will give contradictory explanations for why the Langley F-16s are scrambled. An early NORAD timeline will indicate the fighters are launched in response to NORAD being notified at 9:24 that Flight 77 has been hijacked (see (9:24 a.m.) September 11, 2001). [North American Aerospace Defense Command, 9/18/2001] Colonel Alan Scott, the former vice commander of the Continental US NORAD Region (CONR), will suggest the same, telling the 9/11 Commission: “At 9:24 the FAA reports a possible hijack of [Flight] 77.… And at that moment as well is when the Langley F-16s were scrambled out of Langley.” [9/11 Commission, 5/23/2003; 1st Air Force, 8/8/2006] And a timeline provided by senior Defense Department officials to CNN will state, “NORAD orders jets scrambled from Langley” in order to “head to intercept” Flight 77. [CNN, 9/17/2001]
In Response to Flight 93? - However, Major General Larry Arnold, the CONR commander, will give a different explanation. He will tell the 9/11 Commission, “we launched the aircraft out of Langley to put them over top of Washington, DC, not in response to American Airline 77, but really to put them in position in case United 93 were to head that way.” [9/11 Commission, 5/23/2003]
In Response to Incorrect Report about Flight 11? - In 2004, the 9/11 Commission will dispute both these previous explanations, and conclude that the Langley jets are scrambled in response to an incorrect report that Flight 11 is still airborne and heading toward Washington, DC (see 9:21 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 26-27; 9/11 Commission, 8/26/2004, pp. 15] Tape recordings of the NEADS operations floor will corroborate this account. [Vanity Fair, 8/1/2006] According to the 9/11 Commission, its conclusion is also confirmed by “taped conversations at FAA centers; contemporaneous logs compiled at NEADS, Continental Region headquarters, and NORAD; and other records.” [9/11 Commission, 7/24/2004, pp. 34] Major Nasypany will tell the Commission that the reason the Langley jets are directed toward the Baltimore area is to position them between the reportedly southbound Flight 11 and Washington, as a “barrier cap.” [9/11 Commission, 7/24/2004, pp. 27 and 461] John Farmer, senior counsel to the 9/11 Commission, will later suggest that NORAD deliberately misled Congress and the Commission by hiding the fact that the Langley scramble takes place in response to the erroneous report that Flight 11 is still airborne. He will write that the mistaken report “appears in more logs, and on more tapes, than any other single event that morning.… It was the reason for the Langley scramble; it had triggered the Air Threat Conference Call. Yet it had never been disclosed; it was, instead, talked around.” [Farmer, 2009, pp. 266-267]
Conflicting Times - Early news reports will put the time of the scramble order slightly later than the 9/11 Commission places it, between 9:25 and “about 9:27.” [Washington Post, 9/12/2001; CNN, 9/17/2001; CNN, 9/19/2001] But a NORAD timeline released a week after the attacks will give the same time as the Commission does, of 9:24. [North American Aerospace Defense Command, 9/18/2001; 9/11 Commission, 7/24/2004, pp. 27]

Entity Tags: 9/11 Commission, Kevin Nasypany, Alan Scott, Larry Arnold, North American Aerospace Defense Command, Langley Air Force Base, US Department of Defense, Northeast Air Defense Sector

Timeline Tags: Complete 911 Timeline, 9/11 Timeline


FAA Administrator Jane Garvey.
FAA Administrator Jane Garvey. [Source: FAA]Time magazine later reports that Jane Garvey, head of the FAA, “almost certainly after getting an okay from the White House, initiate[s] a national ground stop, which forbids takeoffs and requires planes in the air to get down as soon as is reasonable. The order, which has never been implemented since flying was invented in 1903, applie[s] to virtually every single kind of machine that can takeoff—civilian, military, or law enforcement.” Military and law enforcement flights are allowed to resume at 10:31 a.m. (see 10:31 a.m. September 11, 2001) A limited number of military flights—the FAA will not reveal details—are allowed to fly during this ban. [Time, 9/14/2001] Garvey later calls it “a national ground stop… that prevented any aircraft from taking off.” [US Congress. House. Committee On Transportation And Infrastructure, 9/21/2001] Transportation Secretary Norman Mineta later says he was the one to give the order: “As soon as I was aware of the nature and scale of the attack, I called from the White House to order the air traffic system to land all aircraft, immediately and without exception.” [US Congress. Senate. Committee on Commerce, Science and Transportation, 9/20/2001] According to Mineta, “At approximately 9:45… I gave the FAA the final order for all civil aircraft to land at the nearest airport as soon as possible.” [9/11 Commission, 5/23/2003] At the time, 4,452 planes are flying in the continental US. A later account states that Ben Sliney, the FAA’s National Operations Manager, makes the decision without consulting his superiors, like Jane Garvey, first. It would be remarkable if Sliney was the one to make the decision, because 9/11 is Sliney’s first day on the job as National Operations Manager, “the chess master of the air traffic system.” [USA Today, 8/12/2002] When he accepted the job a couple of months earlier, he had asked, “What is the limit of my authority?” The man who had promoted him replied, “Unlimited.” [USA Today, 8/13/2002] Yet another account, by Linda Schuessler, manager of tactical operations at the FAA Command Center where Sliney was located, says, “… it was done collaboratively… All these decisions were corporate decisions. It wasn’t one person who said, ‘Yes, this has got to get done.’” [Aviation Week and Space Technology, 12/17/2001] About 500 planes land in the next 20 minutes, and then much more urgent orders to land are issued at 9:45 a.m. (see (9:45 a.m.) September 11, 2001). [Time, 9/14/2001; US Congress. House. Committee On Transportation And Infrastructure, 9/21/2001; Newsday, 9/23/2001; Aviation Week and Space Technology, 6/3/2002; USA Today, 8/12/2002; USA Today, 8/12/2002; Associated Press, 8/21/2002; Newsday, 9/10/2002]

Entity Tags: Jane Garvey, Ben Sliney, Norman Mineta, Federal Aviation Administration, Linda Schuessler

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The FAA’s Boston Center contacts NORAD’s Northeast Air Defense Sector (NEADS) and reports that another aircraft, Delta Air Lines Flight 1989, is missing. [9/11 Commission, 5/23/2003; 9/11 Commission, 6/17/2003; 9/11 Commission, 2004] Why the Boston Center does this is unclear, since Delta 1989 is currently being handled by the FAA’s Cleveland Center, not the Boston Center. [USA Today, 8/13/2002; 9/11 Commission, 7/24/2004, pp. 10] And, according to the 9/11 Commission, Delta 1989 “never turned off its transponder,” so it should still be clearly visible on radar. [9/11 Commission, 7/24/2004, pp. 16, 28] Twelve minutes later, at 9:39, Boston Center will call NEADS and incorrectly tell it that Delta 1989 is a possible hijack (see 9:39 a.m. September 11, 2001). [9/11 Commission, 2004; Vanity Fair, 8/1/2006]

Entity Tags: Boston Air Route Traffic Control Center, Northeast Air Defense Sector

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The 9/11 Commission will later conclude that the four hijackers take over Flight 93 at 9:28 a.m., one minute after the plane’s crew made their last communication with the FAA’s Cleveland Center (see 9:27 a.m. September 11, 2001). According to the Commission, the hijackers “wielded knives (reported by at least five callers); engaged in violence, including stabbing (reported by at least four callers and indicated by the sounds of the cockpit struggle transmitted over the radio); relocated the passengers to the back of the plane (reported by at least two callers); threatened use of a bomb, either real or fake (reported by at least three callers); and engaged in deception about their intentions (as indicated by the hijacker’s radio transmission received by FAA air traffic control).” Flight 93 suddenly drops 685 feet in the space of just 30 seconds, and the Cleveland Center hears two suspicious radio transmissions from its cockpit (see (9:28 a.m.) September 11, 2001). However, the 9/11 Commission will add, “While this appears to show the exact time that the hijackers invaded the cockpit, we have found no conclusive evidence to indicate precisely when the terrorists took over the main cabin or moved passengers seated in the first-class cabin back to coach.” The four hijackers waited about 46 minutes after takeoff before beginning their takeover of Flight 93. [9/11 Commission, 8/26/2004, pp. 38-39] Yet, the Commission claims, when alleged hijacker ringleader Mohamed Atta met with fellow Hamburg cell member Ramzi bin al-Shibh in Spain about two months earlier (see July 8-19, 2001), he’d said that the “best time [for the hijackers] to storm the cockpit would be about 10-15 minutes after takeoff, when the cockpit doors typically were opened for the first time.” [9/11 Commission, 7/24/2004, pp. 245] The Commission will state, “We were unable to determine why [the Flight 93 hijackers] waited so long.” [9/11 Commission, 8/26/2004, pp. 39] The long wait is particularly notable, considering that Flight 93 had already been significantly delayed before taking off from Newark Airport (see 8:01 a.m. September 11, 2001). In fact, in an early timeline, Pentagon officials will state the hijacking occurred significantly earlier, at around 9:16, and in 2003, NORAD officials repeat this claim (see 9:16 a.m. September 11, 2001). [CNN, 9/17/2001; 9/11 Commission, 5/23/2003]

Entity Tags: 9/11 Commission

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Counterterrorism “tsar” Richard Clarke, who is in the White House Situation Room, instructs that US embassies overseas be closed and that US military bases raise their alert level. According to his own recollection, just after he has spoken to the acting Chairman of the Joint Chiefs of Staff Richard Myers (see 9:28 a.m. September 11, 2001), Clarke is thinking about the simultaneous attacks on the US embassies in Kenya and Tanzania in 1998 (see 10:35-10:39 a.m., August 7, 1998). As he describes, “There was the possibility now of multiple simultaneous attacks in several countries.” He therefore issues instructions to the State Department and the Department of Defense: “We have to assume there will be simultaneous attacks on us overseas. We need to close the embassies. Move [Department of Defense] bases to combat Threatcon.” [Clarke, 2004, pp. 5-6] (“Threatcon” is short for “terrorist threat condition.” [Slate, 9/12/2001] ) According to CNN, all US military forces will be ordered to the highest alert level at 10:10 a.m. (see (Between 10:10 a.m. and 10:35 a.m.) September 11, 2001). [CNN, 9/4/2002] But the 9/11 Commission Report will state that Secretary of Defense Donald Rumsfeld only orders the US armed forces to Defcon 3, an increased state of readiness, at 10:43 a.m. (see (10:43 a.m.-10:52 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 326 and 554] The State Department will tell US embassies to make the decision whether to close based on their own local security requirements. Around 50 US embassies or consulates around the world will therefore close, though at what time they do so is unstated. [US Department of State, 9/12/2001]

Entity Tags: Richard A. Clarke

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Thomas Von Essen.Thomas Von Essen. [Source: Publicity photo]The Office of Emergency Management’s Emergency Operations Center (EOC) in World Trade Center Building 7 is evacuated in response to a report that more commercial planes are unaccounted for. [9/11 Commission, 7/24/2004, pp. 305] The EOC, which opened in 1999 (see June 8, 1999), is a state-of-the-art facility on the 23rd floor of WTC 7 that is intended to serve as a meeting place for city leaders in the event of an act of terrorism or other kind of crisis. [CNN, 6/7/1999; City of New York, 2/18/2001] Office of Emergency Management (OEM) officials activated it shortly after Flight 11 crashed into the North Tower of the WTC (see (Shortly After 8:46 a.m.) September 11, 2001). [Bylicki, 6/19/2003; 9/11 Commission, 7/24/2004, pp. 293]
Staffers Discussed Evacuation after the First Crash - Soon after the crash occurred, officials in the EOC “began discussing with OEM staff whether or not they should evacuate the building,” according to a report by Tricia Wachtendorf of the Disaster Research Center at the University of Delaware. [Wachtendorf, 2004, pp. 77] Richard Rotanz, deputy director of the OEM, and some other officials in the EOC conducted a “threat analysis” after the second hijacked plane crashed into the WTC, at 9:03 a.m. (see 9:03 a.m. September 11, 2001). [Urban Hazards Forum, 1/2002]
Staffers Want to Stay in the Operations Center - Personnel are reluctant to leave the EOC because in it they have “a tremendous amount of resources at their fingertips” and they are “best able to handle an emergency of this scale,” Wachtendorf will later write. Furthermore, there is no clear procedure to move to or establish an alternative operations center if it is abandoned. “I couldn’t think of where we would go if we left the EOC because at that time we didn’t have a backup facility,” one official will recall. There is, in fact, “no formalized evacuation plan for the EOC,” according to Wachtendorf. [Wachtendorf, 2004, pp. 77-79]
OEM Deputy Director Orders the Evacuation - However, Richard Bylicki, a police sergeant assigned to the OEM, was told during a call with the FAA that at least one other plane, in addition to the two that hit the Twin Towers, is unaccounted for and possibly heading for New York (see (9:30 a.m.) September 11, 2001), and he passed this information on to Rotanz. [Bylicki, 6/19/2003] Rotanz was given the same warning by a Secret Service agent who works in WTC 7. [Urban Hazards Forum, 1/2002; 9/11 Commission, 7/24/2004, pp. 305] Based on this information, he “surmised that [WTC 7] was potentially the next target,” Bylicki will recall. He consequently now orders all OEM employees to leave the building. [Bylicki, 6/19/2003; 9/11 Commission, 4/7/2004] A Secret Service agent, presumably the one who told Rotanz about the additional unaccounted-for planes, also reportedly advises EOC personnel to evacuate. He says, “There’s a reported third plane headed toward the East Coast and we’re warning everybody to vacate the building,” Fire Department Captain Abdo Nahmod will recall. [Journal of Emergency Medical Services, 9/2011, pp. 42 pdf file]
Some Liaisons Have Come to the Operations Center - Various city agencies were contacted after the EOC was activated and instructed to send their designated representatives to the center. None of these representatives have arrived by the time the EOC is evacuated, according to the 9/11 Commission Report. [9/11 Commission, 5/18/2004 pdf file; 9/11 Commission, 7/24/2004, pp. 293, 305] However, contradicting this claim, a number of emergency responders will recall arriving at the EOC before it is evacuated, to serve as representatives for their agencies. [City of New York, 10/11/2001; City of New York, 10/25/2001; City of New York, 12/4/2001; Journal of Emergency Medical Services, 9/2011, pp. 42 pdf file]
Staffers Are Initially Slow to Leave - Personnel reportedly do not initially respond to the evacuation order with a sense of urgency. They “calmly collected personal belongings and began removing OEM records,” a report by the Mineta Transportation Institute will state. But they are subsequently “urged to abandon everything and leave the building quickly.” [Jenkins and Edwards-Winslow, 9/2003, pp. 16 pdf file] After evacuating from the EOC, they assemble in the lobby of WTC 7 and await further instructions over radio. [Bylicki, 6/19/2003] Most of them think they are only temporarily abandoning their facility and expect to return to it later in the day. They do not anticipate WTC 7 being affected by fires (see 4:10 p.m. September 11, 2001) and then collapsing late this afternoon (see (5:20 p.m.) September 11, 2001). [Wachtendorf, 2004, pp. 84]
Fire Commissioner Will Be Surprised That the Center Is Evacuated - Fire Commissioner Thomas Von Essen will be surprised when he finds that the EOC has been evacuated, since the center was designed for dealing with a crisis like the one currently taking place. “I thought that was where we should all be because that’s what [it] was built for,” he will comment. He will arrive at WTC 7 looking for Mayor Rudolph Giuliani shortly before 9:59 a.m., when the South Tower collapses (see 9:59 a.m. September 11, 2001). When he learns that the EOC has been evacuated, he will think: “How ridiculous. We’ve got a 13-million-dollar command center and we can’t even use it.” He will say in frustration: “How can we be evacuating OEM? We really need it now.” [Essen, 2002, pp. 26; Fink and Mathias, 2002, pp. 230]
Time of the Evacuation Is Unclear - It is unclear exactly when the EOC is evacuated. The order to evacuate is issued at “approximately 9:30” a.m., according to the 9/11 Commission Report. [9/11 Commission, 7/24/2004, pp. 305] But, according to a report by the National Institute of Standards of Technology, the evacuation occurs slightly later than this, at “approximately 9:44 a.m.” [National Institute of Standards and Technology, 9/2005, pp. 109] Other accounts will suggest it may even have taken place before the second attack on the WTC occurred (see (Soon After 8:46 a.m.-9:35 a.m.) September 11, 2001 and (Shortly Before 9:03 a.m.) September 11, 2001). [Barrett and Collins, 2006, pp. 34; Dylan Avery, 2007] Many people in the rest of WTC 7 left the building earlier on, around the time of the second attack (see (9:03 a.m.) September 11, 2001). [9/11 Commission, 5/18/2004 pdf file; National Institute of Standards and Technology, 9/2005, pp. 109]

Entity Tags: Office of Emergency Management, Richard Bylicki, Thomas Von Essen, Richard Rotanz, Abdo Nahmod, US Secret Service

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The OEM command bus.The OEM command bus. [Source: New York City Office of Emergency Management]Personnel from New York’s Office of Emergency Management (OEM) use the OEM command bus as their command post after their command center in World Trade Center Building 7 has been evacuated. [Jenkins and Edwards-Winslow, 9/2003, pp. 20 pdf file; 9/11 Commission, 4/7/2004] The OEM command center, on the 23rd floor of WTC 7, is intended to coordinate the city’s response to emergencies, including terrorist attacks. [New York Times, 6/8/1999] However, it was evacuated at around 9:30 a.m., according to the 9/11 Commission Report, although other accounts will suggest the evacuation occurs at an earlier or later time (see (Soon After 8:46 a.m.-9:35 a.m.) September 11, 2001, (Shortly Before 9:03 a.m.) September 11, 2001, and (9:30 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 305; National Institute of Standards and Technology, 9/2005, pp. 109; Barrett and Collins, 2006, pp. 34] OEM personnel therefore now have to operate from the their command bus. [Jenkins and Edwards-Winslow, 9/2003, pp. 20 pdf file; 9/11 Commission, 4/7/2004] The bus, known as the Interagency Command Center (ICC), is equipped with computers, a state-of-the-art communications system, and on-board electrical generation. It also has its own conference room. [Wall Street Journal, 9/21/2001; Jenkins and Edwards-Winslow, 9/2003, pp. 20 pdf file; Power, 2004, pp. 172] It can be deployed to the location of a major emergency, to serve as an on-scene command post for coordinating interagency operations and communications. [City of New York, 2001, pp. 8 pdf file] The OEM’s emergency plans and vital records are kept in WTC 7, and, due to the evacuation of the command center, are now inaccessible. Fortunately, after they move to the ICC, OEM personnel are able to implement their emergency action plans from memory and by utilizing their combined knowledge. [Jenkins and Edwards-Winslow, 9/2003, pp. 20 pdf file] After the Twin Towers collapse, the ICC will move to a firehouse on Houston Street, to provide support to Mayor Rudolph Giuliani and his entourage, who have set up a temporary headquarters at that location (see (After 10:28 a.m.-12:00 pm.) September 11, 2001). [Wall Street Journal, 9/21/2001; 9/11 Commission, 4/7/2004]

Entity Tags: Office of Emergency Management

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A group from FAA headquarters, who are apparently oblivious to the morning’s crisis, request and are given a tour of the air traffic control tower at Washington’s Reagan National Airport, until they are forced to leave there just before the time of the Pentagon attack. [Spencer, 2008, pp. 157-158] Reagan Airport is located less than a mile from the Pentagon. [St. Petersburg Times, 10/3/2001]
Tour Group Wants to See Tower - At 9:32, the tower supervisor, Chris Stephenson, receives a phone call from one of the airport’s maintenance workers. The maintenance worker says he has a group there from the FAA’s Washington headquarters that is visiting the airport to go over some maintenance issues, but they are also curious to see what goes on in the control tower. It appears the FAA personnel are unaware of the attacks in New York, and Stephenson is asked if it is okay to bring them up. Though he is busy dealing with the chaos resulting from the ground stop recently ordered by the FAA’s Command Center (see (9:26 a.m.) September 11, 2001), Stephenson reluctantly agrees. The group arrives moments later, but Stephenson tries to ignore them. According to author Lynn Spencer, Stephenson is as yet unaware that an errant aircraft has been spotted heading toward Washington (see (9:33 a.m.) September 11, 2001). [Spencer, 2008, pp. 157] But according to USA Today, the Secret Service warned him about this aircraft at around 9:30 a.m. (see (9:30 a.m.) September 11, 2001). [USA Today, 8/11/2002]
Group Ordered to Leave - Shortly after the group arrives, Stephenson is called by a controller at the TRACON and notified of the unidentified aircraft (presumably Flight 77), which is five miles west of the tower (see (9:36 a.m.) September 11, 2001). When he looks out the window, he sees it, now less than a mile away and approaching fast. Stephenson yells at the tour group: “Out! Get out!” The FAA group heads off down the stairs, but the last in the line looks out the window at the descending aircraft and asks, “What’s that guy doing?” ”Get out!” Stephenson repeats, and pushes the man into the stairwell. Soon afterwards, the Pentagon is hit (see 9:37 a.m. September 11, 2001). [Spencer, 2008, pp. 158]

Entity Tags: Ronald Reagan Washington National Airport, Chris Stephenson, Federal Aviation Administration

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Bush’s motorcade on its way to the Sarasota airport.Bush’s motorcade on its way to the Sarasota airport. [Source: CBC]President Bush’s motorcade leaves the Emma E. Booker Elementary School in Sarasota, Florida, to take Bush and his entourage to Air Force One, but it initially heads in the wrong direction and has to turn around in order to proceed toward the airport. [Washington Times, 10/8/2002; Canadian Broadcasting Corporation, 9/10/2006] Bush has just participated in a reading demonstration at the school (see 9:02 a.m. September 11, 2001) and given a brief statement to the nation in which he addressed the attacks on the World Trade Center (see 9:30 a.m. September 11, 2001). [White House, 9/11/2001; Associated Press, 8/25/2002] He now heads out of the school and gets into his limousine, which then speeds off to take him to his plane. [Sammon, 2002, pp. 98-99; LBJ Presidential Library, 9/3/2013] Sarasota-Bradenton International Airport, where Air Force One is waiting, is three and a half miles away from the school. [Wall Street Journal, 3/22/2004 pdf file; Studies in Intelligence, 9/2006 pdf file] Bush’s motorcade drives there much faster than it normally travels. Whereas it usually goes at around 40 to 45 miles per hour, on this occasion the vehicles are driven at 80 to 85 miles per hour. [LBJ Presidential Library, 9/3/2013] However, it initially speeds off in the wrong direction and, after several kilometers, the vehicles have to perform a U-turn in order to head toward the airport. [9/11 Commission, 6/17/2004; Canadian Broadcasting Corporation, 9/10/2006] During the journey, Bush notices people at the sides of the road, smiling and waving at him, apparently unaware of the crisis that is taking place. [Sammon, 2002, pp. 98] The Secret Service is concerned that he might be attacked on his way to the airport and provides a high level of security for him during the journey (see (Between (Between 9:35 a.m. and 9:43 a.m.) September 11, 2001). [BBC, 9/1/2002; Rove, 2010, pp. 251; Politico Magazine, 9/9/2016] Bush will learn about the attack on the Pentagon while he is being driven to the airport (see (Between 9:38 a.m. and 9:43 a.m.) September 11, 2001). His motorcade will arrive at the airport between 9:42 a.m. and 9:45 a.m. (see (9:43 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 39]

Entity Tags: US Secret Service, George W. Bush

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Personnel at NORAD’s Northeast Air Defense Sector (NEADS) are following Flight 93 while it is still flying west and before it reverses course, according to the accounts of some NEADS and NORAD officials, but their claims will be disputed by the 9/11 Commission. [Filson, 2003, pp. 68, 71; 9/11 Commission, 10/30/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 100-101]
NEADS Watches Flight 93 Heading West - Colonel Robert Marr, the battle commander at NEADS, will later recall that around this time, “his focus” is on Flight 93, which, he will say, is “circling over Chicago.” [9/11 Commission, 10/27/2003 pdf file] Marr will tell author Leslie Filson that the flight is being monitored by NEADS personnel while it is still flying west. He will describe: “We don’t have fighters that way and we think [Flight 93 is] headed toward Detroit or Chicago. I’m thinking Chicago is the target.” Marr will say NEADS contacts an Air National Guard base in the area, “so they [can] head off 93 at the pass” (see (9:55 a.m.) September 11, 2001). [Filson, 2003, pp. 68]
NORAD Watching Flight 93 When It Changes Course - Lieutenant Colonel Mark Stuart, an intelligence officer who is in the NEADS battle cab with Marr, will give a similar account. He will say that when the Flight 93 “incident began to unfold,” it was his “professional judgment that the plane was going to strike the Sears Tower in Chicago, and he passed that judgment to Colonel Marr.” [9/11 Commission, 10/30/2003 pdf file] And Major General Larry Arnold, the commander of the Continental United States NORAD Region, will say that NORAD personnel are already following Flight 93 at 9:36 a.m., when it reverses course and heads back east (see (9:36 a.m.) September 11, 2001). He will tell Filson, “[W]e watched the 93 track as it meandered around the Ohio-Pennsylvania area and started to turn south toward [Washington,] DC.” [National Transportation Safety Board, 2/19/2002 pdf file; Filson, 2003, pp. 71; 9/11 Commission, 8/26/2004, pp. 41] Marr will similarly say “that he distinctly remembers watching [Flight 93] come west and turn over Cleveland.” [9/11 Commission, 1/23/2004 pdf file]
9/11 Commission Says No One at NORAD Watches Flight 93 - However, the 9/11 Commission will dispute these accounts. It will state: “The record demonstrates… that no one at any level in NORAD… ever ‘watched the 93 track’ start to turn south towards Washington, DC. In fact, the military never saw Flight 93 at all.” [9/11 Commission, 8/26/2004, pp. 101] NEADS will first be alerted to Flight 93 significantly later, at 10:07 a.m., according to the 9/11 Commission (see 10:05 a.m.-10:08 a.m. September 11, 2001).
Officer May Have Confused Flight 93 with Delta 1989 - The 9/11 Commission will suggest to Marr that he was mistaking Flight 93 for Delta Air Lines Flight 1989, an aircraft that is incorrectly reported as having been hijacked around this time (see (9:28 a.m.-9:33 a.m.) September 11, 2001 and 9:39 a.m. September 11, 2001). Marr will respond that he may have confused Flight 93 with Delta 1989, but say that “he believes the last point at which he saw Flight 93 was when it was over Ohio, before it turned off its transponder,” which happens at 9:41 a.m. (see (9:40 a.m.) September 11, 2001). [9/11 Commission, 1/23/2004 pdf file; 9/11 Commission, 7/24/2004, pp. 27-30] Senior officials, including Marr and Arnold, will claim that the US military continues following Flight 93 after it reverses course and is heading toward Washington (see (9:36 a.m.-10:06 a.m.) September 11, 2001). [Filson, 2003, pp. 71, 73] Stuart will say that after Flight 93 changes course, he “and other NEADS people knew it was headed to DC.” [9/11 Commission, 10/30/2003 pdf file]

Entity Tags: North American Aerospace Defense Command, Northeast Air Defense Sector, Larry Arnold, Mark E. Stuart, Robert Marr

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

General John Keane, vice chief of staff of the Army, talks on the phone with Major General Peter Chiarelli, the Army’s director of operations, readiness, and mobilization, about a suspicious plane that is approaching Washington, DC, and the two men discuss evacuating buildings in the capital, including the Pentagon. Keane called Chiarelli from his office at the Pentagon after he learned a plane had crashed into the World Trade Center and instructed him to bring the Army Operations Center (AOC) at the Pentagon up to full manning (see (Between 8:49 a.m. and 9:02 a.m.) September 11, 2001).
Officer Is Monitoring FAA Communications - Sometime after the second hijacked plane crashed into the WTC (see 9:03 a.m. September 11, 2001), Chiarelli, who is now in the AOC himself, calls Keane to confirm that the operations center is fully manned. He also says he is monitoring FAA communications and all planes are being grounded, Keane will later recall. [Fordham News, 9/10/2016; Weekly Standard, 9/11/2016] (However, the FAA will only order its facilities to instruct aircraft to land at the nearest airport at around 9:45 a.m., which is later than this conversation occurs (see (9:45 a.m.) September 11, 2001). [US Congress. House. Committee On Transportation And Infrastructure, 9/21/2001; 9/11 Commission, 7/24/2004, pp. 29] )
Officer Was Told about an Aircraft Approaching Washington - Before Chiarelli left his office and went to the AOC, an intelligence analyst told him additional aircraft had been hijacked and one of them was thought to be heading toward Washington. An intelligence officer told him about this aircraft again after he reached the AOC (see (Shortly Before 9:37 a.m.) September 11, 2001). [US Army Center of Military History, 2/5/2002; Rossow, 2003, pp. 65-66] Presumably based, at least partly, on what these intelligence officers said, Chiarelli tells Keane about the suspicious aircraft, apparently Flight 77, which is now in the vicinity of Washington. [Fox News, 9/12/2011]
Officers Discuss Evacuating Buildings in Washington - He says, “There’s an airplane that has come up from I-95 south towards Washington, DC, and it turned east and went back down, and they’re tracking it.” He adds: “I think this airplane was out in Ohio someplace and it turned around (see (8:54 a.m.) September 11, 2001). It’s probably where they [i.e. hijackers] took charge of it and [air traffic controllers] haven’t been able to get a hold of it.” The two men conclude that the suspicious aircraft is heading for a building in the capital. Keane asks Chiarelli, “Well, what’s the plan to evacuate buildings in Washington?” Chiarelli replies, “I’ve already asked that question.” Keane then asks: “Well, what’s the plan to evacuate this building [i.e. the Pentagon]? Why isn’t it being evacuated?” What, if anything, Chiarelli says in response is unstated. [Weekly Standard, 9/11/2016] Keane and Chiarelli will still be holding this conversation at 9:37 a.m., when the Pentagon is hit (see 9:37 a.m. September 11, 2001), and will continue it after the attack occurs (see (Shortly After 9:37 a.m.) September 11, 2001). [Fordham News, 9/10/2016]

Entity Tags: John Keane, Peter W. Chiarelli

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The Pentagon explodes. 
The Pentagon explodes. [Source: Donley/ Sipa]Flight 77 crashes into the Pentagon. All 64 people on the plane are killed. A hundred-and-twenty-four people working in the building are killed, and a further victim will die in hospital several days later. Hijackers Hani Hanjour, Khalid Almihdhar, Majed Moqed, Nawaf Alhazmi, and Salem Alhazmi presumably are killed instantly. (Typically, they are not included in the death counts.) [CNN, 9/17/2001; North American Aerospace Defense Command, 9/18/2001; Guardian, 10/17/2001; Washington Post, 11/21/2001; USA Today, 8/12/2002; Associated Press, 8/21/2002; MSNBC, 9/3/2002; ABC News, 9/11/2002; CBS, 9/11/2002] Flight 77 hits the first floor of the Pentagon’s west wall. The impact and the resulting explosion heavily damage the building’s three outer rings. The path of destruction cuts through Army accounting offices on the outer E Ring, the Navy Command Center on the D Ring, and the Defense Intelligence Agency’s comptroller’s office on the C Ring. [Vogel, 2007, pp. 431 and 449] Flight 77 strikes the only side of the Pentagon that had recently been renovated—it was “within days of being totally [renovated].” [US Department of Defense, 9/15/2001] “It was the only area of the Pentagon with a sprinkler system, and it had been reconstructed with a web of steel columns and bars to withstand bomb blasts. The area struck by the plane also had blast-resistant windows—two inches thick and 2,500 pounds each—that stayed intact during the crash and fire. While perhaps, 4,500 people normally would have been working in the hardest-hit areas, because of the renovation work only about 800 were there.” More than 25,000 people work at the Pentagon. [Los Angeles Times, 9/16/2001] Furthermore, the plane hits an area that has no basement. As journalist Steve Vogel later points out, “If there had been one under the first floor, its occupants could easily have been trapped by fire and killed when the upper floors collapsed.” [Vogel, 2007, pp. 450]

Entity Tags: Hani Hanjour, Khalid Almihdhar, Nawaf Alhazmi, US Department of Defense, Salem Alhazmi, Majed Moqed, Pentagon

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

General John Keane, vice chief of staff of the Army, initially goes to assist people near the crash site after the Pentagon is hit but subsequently goes to the Army Operations Center (AOC) in the basement of the Pentagon to help the military respond to the terrorist attacks. Keane ordered Major General Peter Chiarelli, the Army’s director of operations, readiness, and mobilization, to bring the AOC up to full manning after he learned a plane had crashed into the World Trade Center (see (Between 8:49 a.m. and 9:02 a.m.) September 11, 2001). [Fordham News, 9/10/2016; Weekly Standard, 9/11/2016] The AOC is “the Army’s command and control center,” according to Chiarelli. [Soldiers, 9/2004] It is “the place that people will migrate” to during an emergency, according to Brigadier General Clyde Vaughn, the Army’s deputy director of operations, readiness, and mobilization. [US Army Center of Military History, 2/12/2002] And yet Keane did not go there himself in response to the attacks on the WTC and was still in his office when the Pentagon was hit. Although his office is located far away from where the attack occurred, it shook violently from the impact and subsequently started filling with smoke.
Keane Tells His Staffers to Go Home - Following the attack, Keane tells his immediate staff to call home and then evacuate. “Look, call your homes right now and make sure everybody knows you’re alright,” he says, “and then I want you to all to leave the building immediately.” He keeps just his executive officer and his aide with him, and decides to head to the scene of the attack. “Let’s go on down there and see if we can help some of these people,” he says. Keane and his colleagues grab some T-shirts, soak them in water, and wrap them around their noses and mouths for protection. They then make their way toward the crash site.
Keane Is Advised to Go to the Operations Center - About 100 yards from it, the smoke becomes thicker. People there are running away from the area of the attack. Keane and his two colleagues take time ensuring that everyone is able to get out of the Pentagon. After a while, though, Keane’s executive officer determines that they should be in the AOC. He tells Keane: “Look, you’ve got to take charge of the Army, so let’s get to the operations center. We’ll leave the recovery to other people.” “I knew immediately that he was right,” Keane will later comment. He and his two colleagues therefore go to the AOC. [Fordham News, 9/10/2016; Weekly Standard, 9/11/2016]
Keane Provides 'Leadership and Guidance' - When they get there, Keane talks to Chiarelli, who went to the operations center before the Pentagon was hit, and asks him for a situation report. Chiarelli says what he currently knows about the attacks. “I was able to tell [Keane] basically what had occurred at the World Trade Center,” he will recall, adding, “We were able to tell him that the [Pentagon] had been hit—he knew the building had been hit—and that there were other aircraft in the air.” [US Army Center of Military History, 2/5/2002; Lofgren, 2011, pp. 100] Keane subsequently provides “leadership and guidance” to the personnel in the AOC, according to a report published by the Army. [Christopher N. Koontz, 2011, pp. 56 pdf file] He apparently stays in the operations center for the rest of the day. [Fordham News, 9/10/2016; Weekly Standard, 9/11/2016] Other senior Army leaders also go to the AOC following the attack on the Pentagon. [US Army Center of Military History, 2/5/2002; Rossow, 2003, pp. 67; Goldberg et al., 2007, pp. 135]

Entity Tags: US Department of the Army, Clyde A. Vaughn, John Keane, Peter W. Chiarelli

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Stacia Rountree.Stacia Rountree. [Source: Vanity Fair]Colin Scoggins, the military liaison at the FAA’s Boston Center, contacts NORAD’s Northeast Air Defense Sector (NEADS) and incorrectly notifies it that another aircraft, Delta Air Lines Flight 1989, is a possible hijacking. [9/11 Commission, 2004; Vanity Fair, 8/1/2006] Boston Center previously called NEADS at 9:27 and said that Delta 1989 was missing (see 9:27 a.m. September 11, 2001). [North American Aerospace Defense Command, 9/11/2001; 9/11 Commission, 5/23/2003]
NEADS Technicians Respond - At NEADS, Stacia Rountree, the ID technician who takes Scoggins’s call, announces to her colleagues: “Delta ‘89, that’s the hijack. They think it’s possible hijack.… South of Cleveland.” The plane’s transponder is still on, and she adds, “We have a code on him now.” Rountree’s team leader, Master Sergeant Maureen Dooley, instructs: “Pick it up! Find it!” The NEADS technicians quickly locate Delta 1989 on their radar screens, just south of Toledo, Ohio, and start alerting other FAA centers to it. [Vanity Fair, 8/1/2006; Spencer, 2008, pp. 177] NEADS mission crew commander Major Kevin Nasypany will be notified by his staff of the suspected hijacking at about 9:41 or 9:42 a.m. [9/11 Commission, 1/22/2004 pdf file] NEADS never loses track of Delta 1989. It will follow it on radar as it reverses course over Toledo, heads east, and then lands in Cleveland (see (10:18 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 28] It will order Air National Guard fighter jets from Selfridge and Toledo to intercept the flight (see (9:55 a.m.) September 11, 2001 and 10:01 a.m. September 11, 2001). [Spencer, 2008, pp. 178-179] But it will soon learn that Delta 1989 is not in fact hijacked. [9/11 Commission, 7/24/2004, pp. 28]
Cleveland Center, Not Boston, Handling Delta 1989 - Although Boston Center notifies NEADS of the suspected hijacking, Delta 1989 is in fact being handled by the FAA’s Cleveland Center. [USA Today, 8/13/2002; 9/11 Commission, 7/24/2004, pp. 10-12] Cleveland Center air traffic controllers suspected that Delta 1989 had been hijacked at around 9:30 a.m. (see (9:28 a.m.-9:33 a.m.) September 11, 2001), but apparently only informed the FAA’s Command Center, and not NEADS, of this. [USA Today, 8/13/2002] To explain why Boston Center alerts NEADS to the flight, the 9/11 Commission will later comment that, “Remembering the ‘we have some planes’ remark” (see 8:24 a.m. September 11, 2001), the Boston Center simply “guessed that Delta 1989 might also be hijacked.”
Similar to First Two Hijacked Planes - Like Flights 11 and 175, the two aircraft that have crashed into the World Trade Center (see 8:46 a.m. September 11, 2001 and 9:03 a.m. September 11, 2001), Delta 1989 took off from Boston’s Logan Airport. [9/11 Commission, 7/24/2004, pp. 27-28] According to the New York Times, it left there at about the same time as Flights 11 and 175 did, meaning around 8:00 to 8:15 a.m. [New York Times, 10/18/2001; 9/11 Commission, 7/24/2004, pp. 32] Like those two aircraft, it is a Boeing 767. [USA Today, 8/13/2002; 9/11 Commission, 7/24/2004, pp. 27-28] But, unlike those flights, its transponder has not been turned off, and so it is still transmitting a beacon code. [9/11 Commission, 7/24/2004, pp. 28; Vanity Fair, 8/1/2006] It is unclear what Delta 1989’s intended destination is. According to some accounts, like Flights 11 and 175 were, it is bound for Los Angeles. [Associated Press, 9/11/2001; New York Times, 10/18/2001; USA Today, 8/13/2002; Arizona Daily Star, 9/24/2007; Spencer, 2008, pp. 167] Other accounts will say that its destination is Las Vegas. [9/11 Commission, 7/24/2004, pp. 28; Vanity Fair, 8/1/2006] Personnel at NEADS are apparently informed that Las Vegas is the intended destination. Around this time, one member of staff there tells her colleagues that the flight is “supposed to go to Vegas.” [North American Aerospace Defense Command, 9/11/2001]
One of Numerous Incorrect Reports - The 9/11 Commission will comment: “During the course of the morning, there were multiple erroneous reports of hijacked aircraft (see (9:09 a.m. and After) September 11, 2001). The report of American 11 heading south was the first (see 9:21 a.m. September 11, 2001); Delta 1989 was the second.” [9/11 Commission, 7/24/2004, pp. 28]

Entity Tags: Maureen Dooley, Stacia Rountree, Boston Air Route Traffic Control Center, Colin Scoggins, Northeast Air Defense Sector, Kevin Nasypany

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Marc Sasseville.Marc Sasseville. [Source: CBC]Four pilots with the District of Columbia Air National Guard (DCANG) at Andrews Air Force Base, near Washington, finally receive authorization to get airborne in their fighter jets, and are given instructions on their mission. The pilots are Lieutenant Colonel Marc Sasseville, Lieutenant Heather Penney Garcia, Captain Brandon Rasmussen, and Major Daniel Caine.
Pilot Waiting 'for Somebody to Task Me with Something' - Rasmussen will later recall that, although he and his colleagues at the unit had been aware of the attacks in New York, it is only after the Pentagon is hit (see 9:37 a.m. September 11, 2001) that “we knew that we were going to be sticking around home and being quite busy.” And until the pilots are authorized to take off, he is “just kind of standing back, waiting for somebody to task me with something.” He will recall, “I was just waiting at the ops desk for someone to say, ‘Okay, we’ve been cleared to take off and go.’”
Sasseville Briefs Other Pilots - Rasmussen says that, after Sasseville and Caine receive authorization from their wing commander to get airborne and to use missiles, Sasseville, who is the acting operations group commander, looks at Penney Garcia and says, “You’re flying with me, and [Caine] you’re flying with [Rasmussen], do suit up and get out there as quick as possible.” According to another account, Sasseville gives his three fellow pilots a short briefing, telling them: “I have no idea what’s going on, but we’re flying. Here’s our frequency. We’ll split up the area as we have to. Just defend as required. We’ll talk about the rest in the air.” [Aviation Week and Space Technology, 9/9/2002; Filson, 2003, pp. 82-84; Rasmussen, 9/18/2003] Sasseville will recall, “There wasn’t a whole hell of a lot to talk about, because we didn’t know what was going on.” [Vogel, 2007, pp. 446]
Pilots Prepare to Fly - According to Rasmussen: “We were relieved to actually be given permission to go up and do something instead of feeling totally helpless. I mean we are fighter pilots, just like guard dogs chomping at the bit ready to go.” The four pilots run down the hallway and throw on their gear, grabbing their helmets, g-suits, and parachute harnesses, before heading to the operations desk to get their aircraft assignments. [Aviation Week and Space Technology, 9/9/2002; Rasmussen, 9/18/2003]
Commander Gives Instructions - According to author Leslie Filson, before Sasseville and Penney Garcia head to their jets, Brigadier General David Wherley, the commander of the DC Air National Guard, gives them instructions, regarding their mission. As Wherley will later recall, “My translation of the rules [of engagement] to [Sasseville] was, ‘You have weapons free flight-lead control.’” [Filson, 2003, pp. 82] “Weapons free” means the decision whether to shoot at a hostile aircraft rests with the lead pilot. [9/11 Commission, 7/24/2004, pp. 44] Wherley says, “Do you understand what I’m asking you to do?” and both pilots respond, “Yes.” Wherley then tells them to be careful. “It was important for them to understand that this was weapons free,” he will recall. [Filson, 2003, pp. 82] However, Sasseville will tell the 9/11 Commission that he does not remember receiving the rules of engagement he is supposed to follow until later on, after he has taken off. [9/11 Commission, 3/8/2004 pdf file]
Jets Don't Launch until 10:42 and After - The exact times when the four pilots are authorized to get airborne and receive their mission instructions are unclear. But Sasseville and Penney Garcia will take off from Andrews at 10:42 a.m., with their planes armed only with guns, and no missiles (see 10:42 a.m. September 11, 2001). Rasmussen and Caine take off at 11:11 a.m., by which time their jets have been armed with missiles (see 11:11 a.m. September 11, 2001). [Filson, 2003, pp. 82-84; 9/11 Commission, 2004]

Entity Tags: David Wherley, Daniel Caine, Heather Penney Garcia, Leslie Filson, District of Columbia Air National Guard, Marc Sasseville, Brandon Rasmussen

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Alice Hoglan, the mother of Mark Bingham, a passenger on Flight 93, informs the FBI that her son has just phoned her from the plane, and then calls Bingham’s cell phone and leaves two voicemail messages. [Federal Bureau of Investigation, 9/17/2001; Barrett, 2002, pp. 157-158] Alice Hoglan is currently staying at the home of her brother, Vaughn Hoglan, and his wife in Saratoga, California. [Longman, 2002, pp. 129; San Francisco Chronicle, 9/10/2003] Bingham has just called her and told her his flight was taken over by three men who said they had a bomb, but the call got broken off after less than three minutes (see (9:37 a.m.) September 11, 2001). [Federal Bureau of Investigation, 9/11/2001; 9/11 Commission, 5/13/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 41, 99]
Bingham's Mother Realizes Flight 93 Will Likely Crash - No one in the Hoglan household was aware of the terrorist attacks in New York and at the Pentagon. But after the call from Bingham ends, Vaughn Hoglan switches on the television to see if there is any news about Flight 93 and the family sees, for the first time, the recorded footage of Flight 175 crashing into the World Trade Center (see 9:03 a.m. September 11, 2001). [BBC, 12/2001; Barrett, 2002, pp. 157] Alice Hoglan then realizes the hijacking of Flight 93 is part of a “grand and ugly scheme,” and that her son’s plane will likely crash, too. [San Francisco Chronicle, 1/28/2005; San Jose Mercury News, 9/10/2011]
Bingham's Mother Tells the FBI about the Hijacking - Being a flight attendant with United Airlines, she calls her airline to ask about her son’s plane. [Los Gatos Patch, 8/25/2011] However, she will later recall, all she gets is a recorded message, which states, “United Flight 93 left Newark at 8:01 a.m. and will arrive San Francisco, Gate 82, at 11:19 a.m.” [BBC, 12/2001] She also calls 9-1-1 to report what has happened. She is put through to the San Francisco division of the FBI and speaks to an agent there. [Federal Bureau of Investigation, 9/17/2001] The agent asks her a series of questions about the hijackers on Flight 93, but she is unable to answer them.
Bingham's Mother Leaves Messages for Her Son - Alice Hoglan then tries calling her son twice on his cell phone, intending to let him know the full scale of the attack that his plane’s hijacking is part of. On both occasions, she has to leave messages on his voicemail. She makes the first call at 9:54 a.m. (Because she is flustered, she miscalculates the East Coast time by an hour during the call and also mistakenly says Flight 93 might be used as a “target” rather than as a “weapon.”) She says: “Mark, this is your mom. It’s 10:54 a.m. [Eastern Time]. The news is that it’s been hijacked by terrorists. They are planning to probably use the plane as a target to hit some site on the ground. So, if you possibly can, try to overpower these guys if you can, ‘cause they will probably use the plane as a target. I would say go ahead and do everything you can to overpower them, because they’re hellbent. Try to call me back if you can. You know the number here. Okay, I love you sweetie. Bye.” A minute or so later she calls Bingham’s cell phone again and leaves a second, similar message. Among other things, she urges her son to “group some people and perhaps do the best you can to get control of [the plane].” [Barrett, 2002, pp. 157-158; San Jose Mercury News, 9/10/2011; McMillan, 2014, pp. 122] Bingham will never receive these messages. [ABC News, 3/30/2002] His plane will crash in a field in Pennsylvania at 10:03 a.m. (see (10:03 a.m.-10:10 a.m.) September 11, 2001 and (10:06 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 14, 30]

Entity Tags: Federal Bureau of Investigation, Mark Bingham, Alice Hoglan, United Airlines, Vaughn Hoglan

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An F-16C Fighting Falcon of the 148th Fighter Wing.An F-16C Fighting Falcon of the 148th Fighter Wing. [Source: Brett R. Ewald / US Air Force]NORAD’s Northeast Air Defense Sector (NEADS) tries to get fighter jets from a military unit in Duluth, Minnesota, sent after Delta Air Lines Flight 1989, but the unit is unable to respond. [9/11 Commission, 1/22/2004 pdf file] NEADS has been contacted by the FAA’s Boston Center and incorrectly told that Delta 1989 is a possible hijacking (see 9:39 a.m. September 11, 2001). The aircraft is just south of Toledo, Ohio, and Colonel Robert Marr and Major Kevin Nasypany order the troops at NEADS to call Air National Guard bases in that area to see if any of them can launch fighters. [9/11 Commission, 2004; Vanity Fair, 8/1/2006]
NEADS Calls Duluth - The staff attempts to get a unit in Duluth to send jets toward the Delta flight. [9/11 Commission, 1/22/2004 pdf file; 9/11 Commission, 1/23/2004 pdf file] Presumably the unit they call is the 148th Fighter Wing of the Minnesota Air National Guard, which is located at the Duluth International Airport and flies the F-16 Fighting Falcon. [GlobalSecurity (.org), 8/21/2005] Unlike Otis Air National Guard Base and Langley Air Force Base, the 148th FW at Duluth is not one of NORAD’s seven “alert” sites around the US. However, its mission does include “air superiority and air defense functions.” [Airman, 12/1999; US Air Force, 2004; 9/11 Commission, 7/24/2004, pp. 17]
Duluth Has 'Nobody Available' - The Duluth unit is unable to respond to NEADS’s request for help. [9/11 Commission, 1/22/2004 pdf file] The reason for this is unclear. At 9:46 a.m., a member of staff on the NEADS operations floor will report that “Duluth has night flying, so there’s nobody available.” [North American Aerospace Defense Command, 9/11/2001; Donaldson and Johnson, 6/2008, pp. 47 pdf file] Marr will subsequently instruct NEADS personnel to contact every Air National Guard unit in the Northeast US with instructions to get their fighters airborne (see (Between 9:50 a.m. and 10:00 a.m.) September 11, 2001). NEADS will also order Air National Guard jets from Selfridge and Toledo to intercept Delta 1989 (see (9:55 a.m.) September 11, 2001 and 10:01 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 28; Spencer, 2008, pp. 178-180]

Entity Tags: 148th Fighter Wing, Northeast Air Defense Sector, Kevin Nasypany, Robert Marr

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

John Keane.John Keane. [Source: US Army]The Army’s Crisis Action Team (CAT) at the Pentagon is “formally stood up” and its members respond to the terrorist attacks. [Rossow, 2003, pp. 66; Goldberg et al., 2007, pp. 135; St. Louis Jewish Light, 9/8/2011] Lieutenant Colonel Kevin Stramara activated the CAT after the second hijacked aircraft crashed into the World Trade Center, at 9:03 a.m., on the orders of Major General Peter Chiarelli, the Army’s director of operations, readiness, and mobilization (see (Shortly After 9:03 a.m.) September 11, 2001). [US Army Center of Military History, 2/5/2002; Lofgren, 2011, pp. 96-97] Chiarelli’s intention was, he said, “to respond to the contingency in New York if requested by state and local officials.” [Goldberg et al., 2007, pp. 134] The CAT is now “formally stood up,” according to author Robert Rossow, although exactly what this means is unstated.
Senior Officials Come to Operations Center - When the CAT is activated, its members assemble in the Army Operations Center (AOC) in the basement of the Pentagon. [Rossow, 2003, pp. 64, 66] Numerous senior officials now start arriving in the AOC. These include General John Keane, vice chief of staff of the Army; Brigadier General Clyde Vaughn, deputy director of operations, readiness, and mobilization; Major General Philip Kensinger, assistant deputy chief of staff for operations and plans; and Thomas White, the secretary of the Army. More senior officers come to the AOC than would usually be the case in a crisis, according to Chiarelli, “because a large portion of the Army section of the building had been destroyed” in the attack on the Pentagon. “People had been forced out of their space,” he will later say, and “were looking for some place to go.” [US Army Center of Military History, 2/5/2002; US Army Center of Military History, 2/12/2002; Goldberg et al., 2007, pp. 135; Lofgren, 2011, pp. 98-101; Fox News, 9/12/2011]
Operations Center Personnel Unaware that a Plane Hit the Pentagon - Chiarelli arrived at the AOC shortly before the Pentagon was hit (see (Shortly Before 9:37 a.m.) September 11, 2001) and, he will recall, heard a “muffled noise” when the attack occurred, at 9:37 a.m. (see 9:37 a.m. September 11, 2001). [US Army Center of Military History, 2/5/2002; Lofgren, 2011, pp. 98-99] Colonel Henry Huntley, who also arrived at the AOC around the time of the Pentagon attack, will recall, “Alarms started going off and there was an announcement that an explosion had gone off in the building.” [Daily American, 7/8/2008] However, those in the AOC are apparently initially unaware that a plane has hit their building. Vaughn, who witnessed the attack from the road outside the Pentagon, calls Major George Sterling, the AOC commandant, and says to him, “You know that you’ve been hit by an airplane?” Sterling responds, “Is that what happened?” Vaughn will comment that “many people… didn’t find out for some time” that the Pentagon had been hit by an airplane. [US Army Center of Military History, 2/12/2002; Rossow, 2003, pp. 15-16; Lofgren, 2011, pp. 3-4]
Support Agency Commander Unaware that the US Is under Attack - Colonel Bruce Bachus, commander of the Command and Control Support Agency, who is responsible for keeping the AOC operating, arrived at the Pentagon around the time the attack there occurred and yet he is unaware of the crisis taking place in the US when he gets to the AOC. In the AOC, Dick Mansfield, deputy director of the Command and Control Support Agency, says to him: “We’ve been hit! The CAT has been stood up!” But Bachus appears to be puzzled. Mansfield therefore asks him, “Sir, do you know what’s going on?” Bachus says no and that he had not been listening to the radio—like he usually does—while he drove to work. He says he heard a loud sound while he was in the Pentagon’s A-E Drive, and saw people shouting and running down the corridors, but he’d had no idea what was going on. Mansfield therefore has to quickly brief him on the catastrophic events of the past hour. [Rossow, 2003, pp. 9, 68]
Crisis Team Assesses How Many Army Staffers Are Missing - The “first big task” for the CAT, according to Vaughn, is “to get a count on how many people were missing on the Army staff.” Chiarelli instructs Vaughn to focus on this assignment. Vaughn then announces on the CAT floor that he wants each section “to start that process of figuring out who was missing and who was not.” “For a long time, our number one priority was locating and identifying and taking care of… our soldiers and civilians,” Vaughn will say. [US Army Center of Military History, 2/12/2002] Lieutenant Colonel Richard Kotch, who is working in the AOC this morning, will recall that those in the operations center also “assured continuity of operations after the impact [i.e. the attack on the Pentagon].” [St. Louis Jewish Light, 9/8/2011]
Intelligence Officers Give Inaccurate Reports of Hijackings - Meanwhile, after he arrives at the AOC, Chiarelli receives reports from his intelligence officers informing him, inaccurately, about additional hijacked aircraft. He is told there are “a minimum of four aircraft that were hijacked and a possibility, at one time, [of] as high as seven.” [US Army Center of Military History, 2/5/2002; Lofgren, 2011, pp. 99]
Operations Center Has Sophisticated Equipment - The CAT, according to Soldiers magazine, “consists of a dedicated ‘hot’ desk with classified and unclassified computers, and secure telephones for 24 separate Army staff sections.” [Soldiers, 9/2004] The AOC, where its members assemble, is equipped with state-of-the-art communications equipment and has television sets for monitoring news coverage. [Washington Post, 8/25/1995] A glassed-in balcony overlooks the main floor and four giant screens are on the wall above the computer workstations. [US Army Center of Military History, 2/5/2002; Lofgren, 2011, pp. 99-100]
Watch Team Regularly Communicates with Government Agencies - AOC personnel usually work around the clock to keep senior Army leaders aware of issues and events around the world. A watch team monitors the world constantly and is ready to sound the alarm if a crisis erupts somewhere. The watch team also “directs hundreds of communications daily to the FBI, the State Department, the White House command center, local law enforcement agencies, and others,” according to Soldiers magazine. The AOC is equipped with an “emergency action console,” which is a switchboard with a sophisticated communications system that allows watch team members to contact, at the touch of a button, the White House, the secretary of defense’s office, and Army commands around the world. [Washington Post, 8/25/1995; Soldiers, 9/2004] The CAT will become “a focal point for all Pentagon activities” in response to the terrorist attacks, according to Kotch. [St. Louis Jewish Light, 9/8/2011] It will continue working around the clock in the aftermath of the attacks. [US Army Center of Military History, 2/5/2002]

Entity Tags: Bruce Bachus, George Sterling, Clyde A. Vaughn, Dick Mansfield, US Army Crisis Action Team, US Department of the Army, Richard A. Kotch, Henry Huntley, Thomas E. White, John Keane, Philip R. Kensinger Jr., Peter W. Chiarelli

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Donald Cook.Donald Cook. [Source: US Air Force]Lieutenant General Donald Cook, acting commander of the Air Combat Command (ACC), receives a call in which he is told the White House wants to know how quickly the Predator drone, a remotely controlled, unmanned plane, can be deployed over Afghanistan. Cook, who is currently at ACC headquarters at Langley Air Force Base, Virginia, receives the call “less than one hour after” the first hijacked plane crashed into the World Trade Center (see 8:46 a.m. September 11, 2001), according to journalist and author Richard Whittle, which means the call is made before around 9:45 a.m. The caller, Whittle will write, says that the “White House [wants] to know how soon the Air Force could get three Predators over Afghanistan—with missiles under their wings.” The identity of the caller is unstated. Later this morning, Cook will talk to Colonel Ed Boyle, director of intelligence for the ACC, who is away in Arizona, and pass on this information to him (see (After 10:00 a.m.) September 11, 2001). [Whittle, 2014, pp. 236; Air and Space Magazine, 3/2015] The first Predator mission over Afghanistan will take place on September 18 and on October 7, the first day of the war in Afghanistan, the first armed Predator mission will be flown (see September 18-October 7, 2001 and October 7, 2001). [9/11 Commission, 3/24/2004 pdf file; Grimes, 2014, pp. 335]

Entity Tags: Donald G. Cook

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

FAA National Operations Manager Ben Sliney.FAA National Operations Manager Ben Sliney. [Source: Publicity photo]Ben Sliney, FAA’s National Operations Manager, orders the entire nationwide air traffic system shut down. All flights at US airports are stopped. Around 3,950 flights are still in the air. Sliney makes the decision without consulting FAA head Jane Garvey, Transportation Secretary Norman Mineta, or other bosses, but they quickly approve his actions. It’s Sliney’s first day on the job. [CNN, 9/12/2001; New York Times, 9/12/2001; Washington Post, 9/12/2001; MSNBC, 9/22/2001; USA Today, 8/12/2002; Associated Press, 8/12/2002; USA Today, 8/12/2002; USA Today, 8/13/2002; Associated Press, 8/21/2002; Newsday, 9/10/2002] Seventy-five percent of the planes land within one hour of the order. [USA Today, 8/12/2002] The 9/11 Commission will later remark that this “was an unprecedented order” that the “air traffic control system handled… with great skill.” [9/11 Commission, 7/24/2004, pp. 29] The Washington Post has reported that Mineta told Monte Belger at the FAA: “Monte, bring all the planes down,” even adding, “[Expletive] pilot discretion.” [Washington Post, 1/27/2002] However, it is later reported by a different Post reporter that Mineta did not even know of the order until 15 minutes later. This reporter “says FAA officials had begged him to maintain the fiction.” [Slate, 4/2/2002]

Entity Tags: Ben Sliney, Federal Aviation Administration, Jane Garvey, Monte Belger, Norman Mineta

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Engine Company 16.Engine Company 16. [Source: District of Columbia Fire and Emergency Medical Services Department]The District of Columbia Fire Department (DCFD) sends engines to the White House after the Secret Service incorrectly reports that a plane has crashed into the presidential residence and the building is on fire. As well as reporting the supposed plane crash and fire, the Secret Service says the White House, or at least part of it (the specific details are unclear), has collapsed. In response to the report, the fire communications center dispatches a “box alarm” from Engine Company 16, the station that serves the White House. [Washington City Paper, 9/21/2001; Journal of Emergency Medical Services, 4/2002 pdf file; Firehouse Magazine, 10/31/2002] A box alarm consists of four engines, two trucks, a rescue company, and a battalion chief. [Journal of Emergency Medical Services, 4/2002 pdf file] Since the alleged incident is at the White House—the home of the US president—the response is increased by sending an additional battalion chief and the deputy fire chief, Rogers Massey, to deal with it. And because a building collapse has been reported, the DCFD’s cave-in task force, which comprises Rescue 3, Battalion Chief 3, Engine 15, and the hazmat (hazardous materials) task force, is also sent. However, when the crews arrive at the White House, they are promptly told to leave. A uniformed Secret Service officer waves them away and says: “Get the f_ck outta here! There’s a plane coming in!” Lieutenant Jeff Wright, one of the firefighters involved in the response, will later recall the turn of events, saying: “It was mass confusion. We go down to the White House and no one knows what’s going on. We could see smoke coming from Virginia [where the Pentagon is located].” The report of the incident at the White House is investigated and determined to be unfounded. However, after he receives intelligence reports from the FBI, Special Operations Battalion Chief Michael Sellitto decides he will keep his units near the White House in case attacks should subsequently occur there or at the Capitol building. [Washington City Paper, 9/21/2001; Journal of Emergency Medical Services, 4/2002 pdf file; Firehouse Magazine, 10/31/2002] The DCFD will also respond to the attack on the Pentagon, which occurred at 9:37 a.m. (see 9:37 a.m. September 11, 2001). It will dispatch a box alarm to the Department of Defense’s headquarters at around 9:48 a.m. [DCFD (.com), 9/12/2001; Washington City Paper, 9/21/2001; Goldberg et al., 2007, pp. 72]

Entity Tags: District of Columbia Fire and Emergency Medical Services Department, US Secret Service, Jeff Wright, Michael Sellitto, Rogers Massey, Federal Bureau of Investigation

Timeline Tags: Complete 911 Timeline

A man who is on the 105th floor of the South Tower calls emergency 9-1-1 to report that floors below his location, “in the 90-something floor,” have collapsed. The 9-1-1 operator types a record of this call into the Special Police Radio Inquiry Network (SPRINT) data link, which will be passed on to the New York fire department’s Emergency Medical Service (EMS). It isn’t known when the call is made exactly, but the EMS Dispatch computer apparently receives the call record at this time. However, because it is classified as a “supplement message,” it is not yet read by anyone. The police dispatcher dealing with the area around the WTC also receives the call record, but misinterprets it as meaning that the floor the person is on has collapsed. EMS dispatchers are dealing with an enormous volume of calls as well as performing many other tasks under extreme pressure during the crisis, so a report later concludes that the EMS operators didn’t have the time to review the information before the collapse of the South Tower at 9:59 (see 9:59 a.m. September 11, 2001), and the fire chiefs never received the information. [New York City Fire Department, 8/19/2002]

Entity Tags: World Trade Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Senator John Kerry looks up to the sky as he and others evacuate.Senator John Kerry looks up to the sky as he and others evacuate. [Source: CBC]The Capitol building in Washington, DC is evacuated. [Associated Press, 8/21/2002] It is the first time in US history this has ever happened. [Chicago Tribune, 9/12/2001; New York Times, 9/12/2001] Both the Senate and the House are in session at the time. [CNN, 8/17/2002] Capitol Police officers go through the building and order people to leave at once. [Washington Post, 9/12/2001; CNN, 9/11/2002]
Reports of Plane Approaching the Capitol - The evacuation appears to be in response to reports of a plane heading toward the Capitol. [Associated Press, 9/11/2001; CNN, 8/17/2002; Bamford, 2004, pp. 80-81] According to CNN congressional correspondent Dana Bash, “the Capitol Police were hearing, in their radio, that there was a plane—another plane in the air, likely headed for the Capitol.” [CNN, 9/11/2006] When a Capitol Police officer instructs Senate Majority Leader Tom Daschle (D-SD) to leave the building, he says: “We have word that an airplane is heading this way and could hit the building anytime. You need to evacuate.”
'Nothing Orderly' about Evacuation - However, there are problems with the evacuation. According to Daschle, “The fire alarm system, which was working in the nearby Senate office buildings, was never activated in the Capitol, so there were people who weren’t aware that an evacuation was taking place.” Also, some individuals are reluctant to leave. [Daschle and D'Orso, 2003, pp. 109-110] Rep. Bob Stump (R-AZ) will recall: “They tried to throw me out three times, but they didn’t succeed. I figured I was safer in the building than out on the street.” [Associated Press, 9/11/2001] Daschle will recall that there is “nothing orderly” about the evacuation. Outside the building “No one knew what to do or where to go. People congregated on the grass and in the parking lot. Senators and staff were mixed in with tourists, all staring up at the sky, wondering what might be headed our way.” [Daschle and D'Orso, 2003, pp. 110] CNN will report, “[S]ome of the most high ranking officials in the United States government were just kind of scattered around this area without a gathering point.” [CNN, 9/11/2006]
Sergeant at Arms Concerned over Poor Security - Al Lenhardt, the Senate’s sergeant at arms, will later say how alarmed he was “to see members of Congress and their staffs mixed in with visitors and passersby wandering in the open around the Capitol grounds. One of the tactics that terrorists have been known to employ is to create a diversion to move their intended target to the area where the actual attack will take place. Al imagined a bomb or gunfire erupting right there on the lawn outside the Capitol.” [Daschle and D'Orso, 2003, pp. 111] Eventually, many of the members of Congress go to the Capitol Police headquarters, which then serves as their command center for the day (see (9:55 a.m. and After) September 11, 2001 and (10:00 a.m.-6:30 p.m.) September 11, 2001). [CNN, 9/11/2002; Daschle and D'Orso, 2003, pp. 112]

Entity Tags: Al Lenhardt, Robert Lee Stump, US Capitol Police, Tom Daschle

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

After spending about 40 minutes at the disaster scene, on the World Trade Center site, New York City Mayor Rudolph Giuliani relocates to a small office building at 75 Barclay Street, about two blocks from the WTC, hoping to establish a command post there. His usual command center, in WTC 7, was evacuated at around 9:30 a.m. (see (9:30 a.m.) September 11, 2001). With him are several colleagues, including Police Commissioner Bernard Kerik and Office of Emergency Management Director Richard Sheirer. [Kerik, 2001, pp. 334; Giuliani, 2002, pp. 10; 9/11 Commission, 5/18/2004 pdf file; 9/11 Commission, 5/19/2004; Barrett and Collins, 2006, pp. 10] While at Barclay Street, Giuliani is able to get in touch with the White House, and speaks to Chris Henick, the deputy political director to President Bush (see 9:58 a.m. September 11, 2001). Immediately afterwards, he receives a phone call from Vice President Cheney, though this is cut off before either one is able to speak. Giuliani also claims he is given advance warning of the South Tower’s collapse while at this command post (see (Before 9:59 a.m.) September 11, 2001). After the South Tower collapses outside, Giuliani and his colleagues all decide to evacuate, going through the basement into a neighboring building, 100 Church Street. They will then leave this and head north, being joined by cameras and press. [Fink and Mathias, 2002, pp. 112; 9/11 Commission, 5/19/2004; Barrett and Collins, 2006, pp. 348]

Entity Tags: Rudolph (“Rudy”) Giuliani, Bernard Kerik, Richard Sheirer

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Ronald Bucca.
Ronald Bucca. [Source: Public domain]Two firefighters climbing up the South Tower, Orio Palmer and Ronald Bucca, have reached its 78th floor, the lower end of the impact zone where Flight 175 hit. [New York Times, 8/4/2002] They are just two floors below the level where, minutes later, its collapse initiates. [Federal Emergency Management Agency, 5/1/2002, pp. 2-34] Over radio, Palmer tells firefighter Joseph Leavey, “We’ve got two isolated pockets of fire. We should be able to knock it down with two lines.” [Dwyer and Flynn, 2005, pp. 206] The fact that they reached so high up the tower only comes to light almost a year later, when a tape of radio communications from 9/11 is made public (see August 4, 2002). The New York Times will report “[N]owhere on the tape is there any indication that firefighters had the slightest indication that the tower had become unstable or that it could fall.” [New York Times, 11/9/2002] Palmer’s communication appears to contradict claims that “extreme fires” contributed to the tower’s collapse. [BBC, 9/13/2001; New York Times, 10/20/2004] Ronald Bucca, a Special Forces veteran, had actually conducted his own private research into Islamic militancy following the 1993 WTC bombing. He’d even taken time, in 1996, to attend the beginning of the trial of Ramzi Yousef, a mastermind of the bombing (see September 5, 1996). [Lance, 2003, pp. 180-183, 333-334]

Entity Tags: World Trade Center, Orio Palmer, Ronald Bucca

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

F-16 Fighting Falcons from the 127th Wing at Selfridge Air National Guard Base.F-16 Fighting Falcons from the 127th Wing at Selfridge Air National Guard Base. [Source: John S. Swanson / US Air Force]NORAD’s Northeast Air Defense Sector (NEADS) contacts Selfridge Air National Guard Base in Michigan to arrange for two of its F-16 fighter jets that are out on a training mission to intercept a suspicious aircraft. Accounts will conflict over whether this aircraft is Flight 93 or Delta Air Lines Flight 1989, which is wrongly thought to have been hijacked. [Associated Press, 8/30/2002; ABC News, 9/11/2002; Vanity Fair, 8/1/2006; Spencer, 2008, pp. 178] Delta 1989 was flying about 25 miles behind Flight 93 when air traffic controllers mistakenly suspected it might be hijacked (see (9:28 a.m.-9:33 a.m.) September 11, 2001), and since then it has been instructed to land at Cleveland Hopkins Airport in Ohio (see (9:42 a.m.) September 11, 2001). [USA Today, 8/13/2002; USA Today, 9/11/2008] Flight 93 is currently flying east across Pennsylvania. [National Transportation Safety Board, 2/19/2002 pdf file] NEADS has already tried getting fighter jets from a unit in Duluth, Minnesota, sent after Delta 1989, but the unit was unable to respond (see (Shortly After 9:41 a.m.) September 11, 2001). [9/11 Commission, 1/22/2004 pdf file; 9/11 Commission, 1/23/2004 pdf file]
NEADS Calls Selfridge Base - A NEADS weapons technician now calls the 127th Wing at Selfridge Air National Guard Base. He knows the unit has two F-16s in the air on a training mission. Although these jets are unarmed and only have a limited amount of fuel remaining, the commander at the Selfridge base agrees to turn them over to NEADS. [Spencer, 2008, pp. 178] The commander says: “[H]ere’s what we can do. At a minimum, we can keep our guys airborne. I mean, they don’t have—they don’t have any guns or missiles or anything on board.” The NEADS technician replies, “It’s a presence, though.” [Vanity Fair, 8/1/2006]
Fighters May Have to Crash into Hijacked Plane - Military commanders realize that, without weapons, the Selfridge fighter pilots might have to slam their jets into a hijacked plane to stop it in its tracks. Colonel Robert Marr, the NEADS battle commander, will later reflect, “As a military man, there are times that you have to make sacrifices that you have to make.” [ABC News, 8/30/2002; ABC News, 9/11/2002] However, the Selfridge jets never have to intercept either of the two suspect aircraft, and instead are able to head back to base. [Filson, 2003, pp. 70; Wolverine Guard, 9/2006 pdf file]
Selfridge Called due to Concerns about Delta 1989? - According to author Lynn Spencer, the NEADS weapons technician’s call to the Selfridge unit is made in response to a report NEADS received about the possible hijacking of Delta 1989 (see 9:39 a.m. September 11, 2001). [Spencer, 2008, pp. 178] Vanity Fair magazine and the 9/11 Commission will also say NEADS calls the Selfridge unit in response to this report about Delta 1989. [9/11 Commission, 7/24/2004, pp. 28; Vanity Fair, 8/1/2006]
NORAD Commander Gives Different Account - However, Larry Arnold, the commander of the Continental United States NORAD Region, will suggest the Selfridge unit is called due to concerns about both Delta 1989 and Flight 93. He will say: “We were concerned about Flight 93 and this Delta aircraft [Flight 1989] and were trying to find aircraft in the vicinity to help out. We didn’t know where it was going to go. We were concerned about Detroit… and the fighters up there were out of gas with no armament.” [Filson, 2003, pp. 71]
NEADS Commander Claims Fighters Sent toward Flight 93 - Robert Marr will give another different account. He will claim that NEADS contacts the Selfridge base solely because of its concerns over Flight 93. He tells author Leslie Filson that before Flight 93 reversed course and headed back east (see (9:36 a.m.) September 11, 2001), NEADS thought it was “headed toward Detroit or Chicago. I’m thinking Chicago is the target and know that Selfridge Air National Guard Base has F-16s in the air.” NEADS contacts “them so they could head off 93 at the pass.” [Filson, 2003, pp. 68] Marr will tell the 9/11 Commission that the Selfridge F-16s are going to be “too far from Cleveland to do any good,” and so he believes NEADS directs them to intercept Flight 93. [9/11 Commission, 1/23/2004 pdf file] (Presumably, he means the jets cannot be responding to Delta 1989, which has been told to land in Cleveland [USA Today, 9/11/2008] )
9/11 Commission Disputes Arnold's and Marr's Accounts - The 9/11 Commission will reject Arnold’s and Marr’s accounts. It will state, “The record demonstrates, however, that… the military never saw Flight 93 at all” before it crashes, and conclude, “The Selfridge base was contacted by NEADS not regarding Flight 93, but in response to another commercial aircraft in the area that was reported hijacked (Delta Flight 1989, which ultimately was resolved as not hijacked).” [9/11 Commission, 8/26/2004, pp. 101] Lt. Col. Doug Champagne, the pilot of one of the Selfridge F-16s, will recall that “he and his colleague never received orders to intercept [Flight 93] in any way.” [Mount Clemens-Clinton-Harrison Journal, 9/6/2006] Reports based on interviews with the two Selfridge pilots will make no mention of the jets being directed to intercept Delta 1989 either (see (9:56 a.m.-10:29 a.m.) September 11, 2001). [Filson, 2003, pp. 68-70; Wolverine Guard, 9/2006 pdf file; Mount Clemens-Clinton-Harrison Journal, 9/6/2006]

Entity Tags: Larry Arnold, 127th Wing, Doug Champagne, Northeast Air Defense Sector, Robert Marr, Selfridge Air National Guard Base

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Members of New York Police Department’s elite Emergency Service Unit (ESU) are given an order that means they have to get out of the World Trade Center or delay entering it and consequently many of them will avoid being killed when the South Tower collapses, at 9:59 a.m. [Keegan and Davis, 2006, pp. 101-102; Appel, 2009, pp. 112-113] The ESU is a highly trained organization comprised of first response rescuers. [City of New York, 6/29/2002] Its members respond to situations that require the most specialized training, such as hostage taking and water rescue, and use the most advanced equipment. [Keegan and Davis, 2006, pp. 101]
Officers Are Ordered to Come Down from the WTC - Inspector Ronald Wasson, commanding officer of the ESU, earlier on divided his officers into four teams of five or six men and then sent two teams into each of the Twin Towers to assist the rescue operation. [New York Daily News, 11/11/2001] But now, ESU commanders give the order for the unit’s members to “go tactical.” This means the officers in the towers have to come out of the buildings and go to the unit’s SWAT (special weapons and tactics) vans; put on their BDU (battle dress uniform) suits, flak jackets, and Kevlar helmets; and arm themselves with heavy weapons and assault rifles.
Commander Thinks Terrorists Might Attack the First Responders - The decision to order ESU officers to go tactical is made by Wasson, according to a book by Lieutenant William Keegan of the Port Authority Police Department. [Keegan and Davis, 2006, pp. 101-102] Wasson is currently assembled with a number of other ESU officers outside the Twin Towers, at the corner of West and Vesey Streets. [Appel, 2009, pp. 68] He decides that ESU officers should go tactical due to his concern that armed terrorists might attack the first responders at the WTC. He is “worried that with all his personnel inside the buildings, he [has] no way to protect the cops, firefighters, or civilians from the kind of low-intensity warfare—snipers, automatic weapons, car bombs, hostage situations—he [is] sure [will] follow the attack,” Keegan will write. He believes it is the responsibility of the New York Fire Department to deal with the fires in the Twin Towers, while the Police Department should be preparing for what might happen next. Many ESU members will come out of the towers after receiving the order to go tactical, according to Keegan. [Keegan and Davis, 2006, pp. 101-102]
Order Is Given after an Officer Hears of the Pentagon Attack - However, according to author Anthea Appel, the order to go tactical is made by Sergeant Tom Sullivan, another ESU officer. Sullivan is currently at the corner of West and Vesey Streets along with Wasson, getting ready to take two teams into the WTC. At 9:56 a.m., after hearing over his radio about the attack on the Pentagon, which occurred at 9:37 a.m. (see 9:37 a.m. September 11, 2001), he exclaims, “Screw rescue!” He then pulls his men back and announces that all ESU teams will be “going in tactical,” according to Appel. “I want heavy vests, helmets, rifles, and machine guns,” he says. In response to his announcement, ESU officers start taking off their rescue gear and putting on combat gear. They take off their safety helmets and replace them with ballistic helmets. They take off their air tanks, unbuckle their Roco harnesses, and put on more body armor over their bulletproof vests. They also unlock their gun bins and take out shotguns, submachine guns, and assault rifles. Some officers grumble under their breath, annoyed at being held back. “They didn’t like wasting time fiddling around with equipment,” Appel will comment, “and this sudden switch interrupted their adrenaline momentum.” They will be in the middle of changing into their combat gear when the South Tower collapses (see 9:59 a.m. September 11, 2001). [Appel, 2009, pp. 112-113]
Order Is Wrong but Saves Lives - The order to go tactical will turn out to be mistaken as there are no attacks by armed terrorists on the first responders at the WTC. However, as a result of it being issued, numerous ESU members will be outside the Twin Towers instead of inside the buildings when the South Tower comes down and many of them will therefore avoid being killed in the collapse. While 14 ESU members will die in the WTC collapses, a far greater number will survive, Keegan will write, “because Wasson’s order pulled them out of the towers and saved their lives.” [Keegan and Davis, 2006, pp. 102] One ESU member, Detective Frank DeMasi, will conclude that Sullivan “definitely saved his life when he made that last-minute decision to switch from rescue to tactical mode,” according to Appel, since the delay while they changed into their combat gear “kept DeMasi and his teammates from walking into the South Tower before it collapsed.” [Appel, 2009, pp. 265-266]

Entity Tags: New York City Police Department, Ronald Wasson, Frank DeMasi, Tom Sullivan

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Fireman Mike Kehoe heads upstairs while others flee downstairs. Kehoe luckily survived the building collapses.Fireman Mike Kehoe heads upstairs while others flee downstairs. Kehoe luckily survived the building collapses. [Source: John Labriola]In the lobby of Building 7 of the WTC, EMS Division Chief John Peruggia is in discussion with Fire Department Captain Richard Rotanz and a representative from the Department of Buildings. As Peruggia later describes, “It was brought to my attention, it was believed that the structural damage that was suffered to the [Twin] Towers was quite significant and they were very confident that the building’s stability was compromised and they felt that the North Tower was in danger of a near imminent collapse.” Peruggia grabs EMT Richard Zarrillo and tells him to pass on the message “that the buildings have been compromised, we need to evacuate, they’re going to collapse.” Zarrillo heads out to the fire command post, situated in front of 3 World Financial, the American Express Building, where he relays this message to several senior firefighters. He says, “OEM says the buildings are going to collapse; we need to get out.” (OEM is the Mayor’s Office of Emergency Management, which has its headquarters in WTC 7.) Fire Chief Pete Ganci’s response is, “who the f___ told you that?” Seconds later, they hear the noise of the South Tower as it collapses. [City of New York, 10/23/2001; City of New York, 10/25/2001; City of New York, 10/25/2001; City of New York, 11/9/2001] Others also appear to have been aware of the imminent danger. Fire Chief Joseph Pfeifer, who is at the command post in the lobby of the North Tower, says, “Right before the South Tower collapsed, I noticed a lot of people just left the lobby, and I heard we had a crew of all different people, high-level people in government, everybody was gone, almost like they had information that we didn’t have.” He says some of them are moving to a new command post across the street. [City of New York, 10/23/2001; Firehouse Magazine, 4/2002; Dwyer and Flynn, 2005, pp. 214] Mayor Giuliani also says he receives a prior warning of the first collapse, while at his temporary headquarters at 75 Barclay Street (see (Before 9:59 a.m.) September 11, 2001).

Entity Tags: Richard Rotanz, Joseph Pfeifer, John Peruggia, World Trade Center, Richard (“Dick”) Cheney

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

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