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Context of 'December 4, 2000: Special Forces Commander Appointed FAA Security Chief'

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9/11 hijacker Salem Alhazmi leaves Saudi Arabia. The precise date is unknown, although it must be some time between June 20, when he obtains a US visa in Jeddah (see June 20, 2001) and June 29, when he arrives in the US from the United Arab Emirates (see April 23-June 29, 2001). [9/11 Commission, 8/21/2004, pp. 25-27 pdf file] According to the 9/11 Commission, Alhazmi has a passport containing an indicator of Islamic extremism (see June 20, 2001). Such indicators are used by the Saudi authorities to track some of the hijackers before 9/11 (see November 2, 2007).

Entity Tags: Salem Alhazmi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Omar al-Bayoumi and Osama Basnan are friends with each other and suspected associates of 9/11 hijackers Khalid Almihdhar and Nawaf Alhazmi. On June 23, 2001, al-Bayoumi moves out of the Parkwood Apartments in San Diego where Almihdhar and Alhazmi had lived the year before, and possibly live in again just before 9/11 (see Early September 2001). Basnan had been living in an apartment complex nearby, but he moves into the Parkwood Apartments in July. On the rental application, Basnan lists al-Bayoumi as a personal reference and a friend. A classified FBI report shortly after 9/11 suggests that the fact that Basnan moved in shortly after al-Bayoumi left “could indicate he succeeded Omar al-Bayoumi and may be undertaking activities on behalf of the Government of Saudi Arabia.” Both Basnan and al-Bayoumi have been suspected to be Saudi government agents. [Federal Bureau of Investigation, 10/3/2001 pdf file] Al-Bayoumi moves to Britain (see September 21-28, 2001). Basnan remains in San Diego through 9/11. According to one US official, Basnan later “celebrate[s] the heroes of September 11” and talks about “what a wonderful, glorious day it had been” at a party shortly after the attacks. [Newsweek, 11/24/2002; San Diego Magazine, 9/2003]

Entity Tags: Osama Basnan, Omar al-Bayoumi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The three authors of the book Germs, Judith Miller (left), Stephen Engelberg (top), and William Broad (bottom). This was the book Miller was working on before 9/11; it was published several weeks after 9/11.The three authors of the book Germs, Judith Miller (left), Stephen Engelberg (top), and William Broad (bottom). This was the book Miller was working on before 9/11; it was published several weeks after 9/11. [Source: Publicity photo]New York Times reporter Judith Miller learns her government counterterrorism sources are worried that al-Qaeda is going to attack a US target on the Fourth of July holiday. There has been an increase in chatter about an impending attack. In 2005, Miller will recall, “Everyone in Washington was very spun-up in the counterterrorism world at that time. I think everybody knew that an attack was coming—everyone who followed this.… I got the sense that part of the reason that I was being told of what was going on was that the people in counterterrorism were trying to get the word to the president or the senior officials through the press, because they were not able to get listened to themselves.”
Conversation Overheard - She has a conversation with a still-anonymous top-level White House source who reveals there is some concern about a top-secret NSA intercept between two al-Qaeda operatives. She explains, “They had been talking to one another, supposedly expressing disappointment that the United States had not chosen to retaliate more seriously against what had happened to the [USS] Cole. And one al-Qaeda operative was overheard saying to the other, ‘Don’t worry; we’re planning something so big now that the US will have to respond.’ And I was obviously floored by that information. I thought it was a very good story: (1) the source was impeccable; (2) the information was specific, tying al-Qaeda operatives to, at least, knowledge of the attack on the Cole; and (3) they were warning that something big was coming, to which the United States would have to respond. This struck me as a major page one-potential story.”
Not Printed - Miller tells her editor Stephen Engelberg about the story the next day. But Engelberg says, “You have a great first and second paragraph. What’s your third?” Miller finds only one other source to confirm these details.
Yemen Connection - She later learns from her first source that the conversation occurred in Yemen. Though the telephone number is never disclosed, some circumstances suggest one of the parties taking part in the call may have been at the al-Qaeda communications hub in Sana’a, Yemen, that is monitored by US intelligence. One of the hijackers, Khalid Almihdhar, lives there with his wife and children (see Late August 1998), and communicates there will be forthcoming attacks to at least one family member (see Late October 2000-July 4, 2001). The hijackers in the US apparently call the Yemen hub around this time (see (August 2001)). On July 3, the CIA will request the arrest of Djamel Beghal (see July 3, 2001), an al-Qaeda operative whose calls to the hub are apparently being monitored at this time (see Before July 3, 2001).
Regrets - Miller later regrets not following through more because she “had a book coming out” as well as other stories and that there wasn’t a “sense of immediacy” about the information. In 2005, Engelberg will confirm Miller’s story and agree that he wanted more specifics before running the story. Engelberg also later wonders “maybe I made the wrong call,” asking, “More than once I’ve wondered what would have happened if we’d run the piece?” The New York Times has yet to mention the warning in all of their post-9/11 reporting and the 9/11 Commission has never mentioned anything about the warning either. In 2005, Miller will spend 85 days in jail for refusing to reveal a source and then leave the New York Times after widespread criticism about her reporting. [Columbia Journalism Review, 9/2005; AlterNet, 5/18/2006; Editor & Publisher, 5/18/2006]

Entity Tags: Stephen Engelberg, Al-Qaeda, Judith Miller

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Ali Soufan, an FBI agent working on the investigation into the USS Cole bombing, submits a third request to the CIA for information about travel by al-Qaeda operatives in Southeast Asia (see Late November 2000 and April 2001). Whereas in previous requests to the CIA he had only asked for information about a possible meeting somewhere in Southeast Asia, he has now developed a much clearer understanding of the relationship between al-Qaeda manager Khallad bin Attash and the Cole conspirators, and correctly suspects some operatives met in Malaysia in January 2000. He asks the CIA about this and about a trip by bin Attash to Bangkok to meet another two members of the Cole bombing team (see January 13, 2000). The CIA actually monitored the meeting Soufan suspects took place in Malaysia (see January 5-8, 2000) and considered it so important that the CIA director and other top officials were repeatedly briefed about it (see January 6-9, 2000), but the CIA does not respond to his inquiry. FBI managers are also aware of some of this information, including the existence of an al-Qaeda meeting in Malaysia at the time Soufan suspects one took place, but they apparently do not tell Soufan either (see January 6, 2000). [New Yorker, 7/10/2006 pdf file] Author Lawrence Wright will later say: “The FBI’s investigating the death of 17 American sailors and they’re asking the CIA for information that would solve the crime. And the CIA is refusing, essentially obstructing justice.” [Federal News Service, 10/5/2006]

Entity Tags: Central Intelligence Agency, Ali Soufan, Lawrence Wright, Federal Bureau of Investigation

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

9/11 hijacker Khalid Almihdhar departs Saudi Arabia, flying to the US. [9/11 Commission, 7/24/2004, pp. 237] According to the 9/11 Commission, Almihdhar has a passport containing an indicator of Islamic extremism (see June 1, 2001). Such indicators are used by the Saudi authorities to track some of the hijackers before 9/11 (see November 2, 2007), so the Saudis presumably register his departure.

Entity Tags: Khalid Almihdhar

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The American Hospital in Dubai.The American Hospital in Dubai. [Source: American Hospital]Bin Laden, America’s most wanted criminal with a $5 million bounty on his head, supposedly receives lifesaving treatment for renal failure from American specialist Dr. Terry Callaway at the American hospital in Dubai, United Arab Emirates. He is possibly accompanied by Dr. Ayman al-Zawahiri (who is said to be bin Laden’s personal physician as well as al-Qaeda’s second-in-command), plus several bodyguards. Callaway supposedly treated bin Laden in 1996 and 1998, also in Dubai. Callaway later refuses to answer any questions on this matter. [Le Figaro (Paris), 10/31/2001; Agence France-Presse, 11/1/2001; London Times, 11/1/2001] During his stay, bin Laden is visited by “several members of his family and Saudi personalities,” including Prince Turki al-Faisal, then head of Saudi intelligence. [Guardian, 11/1/2001] On July 12, bin Laden reportedly meets with CIA agent Larry Mitchell in the hospital. Mitchell apparently lives in Dubai as an Arab specialist under the cover of being a consular agent. The CIA, the Dubai hospital, and even bin Laden deny the story. The two news organizations that broke the story, Le Figaro and Radio France International, stand by their reporting. [Le Figaro (Paris), 10/31/2001; Radio France International, 11/1/2001] The explosive story is widely reported in Europe, but there are only two, small wire service stories on it in the US. [United Press International, 11/1/2001; Reuters, 11/10/2001] The Guardian claims that the story originated from French intelligence, “which is keen to reveal the ambiguous role of the CIA, and to restrain Washington from extending the war to Iraq and elsewhere.” The Guardian adds that during his stay bin Laden is also visited by a second CIA officer. [Guardian, 11/1/2001] In 2003, reporter Richard Labeviere will provide additional details of what he claims happened in a book entitled “The Corridors of Terror.” He claims he learned about the meeting from a contact in the Dubai hospital. He claims the event was confirmed in detail by a Gulf prince who presented himself as an adviser to the Emir of Bahrain. This prince claimed the meeting was arranged by Prince Turki al-Faisal. The prince said, “By organizing this meeting…Turki thought he could start direct negotiations between [bin Laden] and the CIA on one fundamental point: that bin Laden and his supporters end their hostilities against American interests.” In exchange, the CIA and Saudis would allow bin Laden to return to Saudi Arabia and live freely there. The meeting is said to be a failure. [Reuters, 11/14/2003] On July 15, Larry Mitchell reportedly returns to CIA headquarters to report on his meeting with bin Laden. [Radio France International, 11/1/2001] French counterterrorism expert Antoine Sfeir says the story of this meeting has been verified and is not surprising: It “is nothing extraordinary. Bin Laden maintained contacts with the CIA up to 1998. These contacts have not ceased since bin Laden settled in Afghanistan. Up to the last moment, CIA agents hoped that bin Laden would return to the fold of the US, as was the case before 1989.” [Le Figaro (Paris), 11/1/2001] A CIA spokesman calls the entire account of bin Laden’s stay at Dubai “sheer fantasy.” [Reuters, 11/14/2003]

Entity Tags: Ayman al-Zawahiri, Larry Mitchell, Antoine Sfeir, Turki al-Faisal, Terry Callaway, Osama bin Laden, Al-Qaeda, Richard Labeviere

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Tom Wilshire, a CIA officer assigned to the FBI, sends an e-mail to managers at Alec Station, the CIA’s bin Laden unit, saying there is a potential connection between recent warnings of an attack against US interests and al-Qaeda’s Malaysia summit in January 2000 (see January 5-8, 2000). He notes “how bad things look in Malaysia” and points out that hijacker Khalid Almihdhar may be connected to the radicals who attacked the USS Cole (see October 12, 2000). He recommends that the Cole bombing and the Malaysia summit be re-examined for potential connections to the current warnings of an attack. The e-mail ends, “all the indicators are of a massively bad infrastructure being readily completed with just one purpose in mind.” [US Department of Justice, 11/2004, pp. 298 pdf file] This is one of a series of e-mails sent around this time by Wilshire to Alec Station about al-Qaeda’s Malaysia summit (see July 13, 2001 and July 23, 2001). Presumably, one of the recipients at CIA headquarters is Richard Blee, the manager responsible for Alec Station, as he apparently receives at least one of the e-mails (see July 13, 2001).

Entity Tags: Tom Wilshire, Richard Blee, Federal Bureau of Investigation, Central Intelligence Agency, Alec Station, Khalid Almihdhar

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

On July 5, 2001, counterterrorism “tsar” Richard Clarke gave a dramatic briefing to representatives from several domestic agencies on the urgent al-Qaeda threat (see July 5, 2001). However, the warnings given generally are not passed on by the attendees back to their respective agencies. The domestic agencies were not questioned about how they planned to address the threat and were not told what was expected of them. According to the 9/11 Commission, attendees later “report that they were told not to disseminate the threat information they received at the meeting. They interpreted this direction to mean that although they could brief their superiors, they could not send out advisories to the field.” One National Security Council official has a different recollection of what happened, recalling that attendees were asked to take the information back to their agencies and “do what you can” with it, subject to classification and distribution restrictions. But, for whatever reason, none of the involved agencies post internal warnings based on the meeting, except for Customs which puts out a general warning based entirely on publicly known historical facts. [9/11 Commission, 7/24/2004, pp. 258, 264] The FAA issues general and routine threat advisories that don’t reflect the level of urgency expressed by Clarke and others (see January-August 2001). FAA Administrator Jane Garvey later claims she was unaware of a heightened threat level, but in 2005 it will be revealed that about half of the FAA’s daily briefings during this time period referred to bin Laden or al-Qaeda (see April 1, 2001-September 10, 2001). [New York Times, 4/18/2004] Clarke said rhetorically in the meeting that he wants to know if a sparrow has fallen from a tree. A senior FBI official attended the meeting and promised a redoubling of the FBI’s efforts. However, just five days after Clarke’s meeting, FBI agent Ken Williams sends off his memo speculating that al-Qaeda may be training operatives as pilots in the US (see July 10, 2001), yet the FBI fails to share this information with Clarke or any other agency. [Washington Post, 5/17/2002; Clarke, 2004, pp. 236-37] The FBI will also fail to tell Clarke about the arrest of Zacarias Moussaoui (see August 16, 2001), or what they know about Nawaf Alhazmi and Khalid Almihdhar (see August 23, 2001).

Entity Tags: Federal Bureau of Investigation, Federal Aviation Administration, Zacarias Moussaoui, US Customs Service, Nawaf Alhazmi, Al-Qaeda, Counterterrorism and Security Group, George J. Tenet, Condoleezza Rice, Andrew Card, Ken Williams, Richard A. Clarke, Khalid Almihdhar, Central Intelligence Agency

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An adapted 9/11 Commission chart of knives purchased by the hijackers.An adapted 9/11 Commission chart of knives purchased by the hijackers. [Source: 9/11 Commission]Several 9/11 hijackers purchase multi-use tools and small knives that “may actually have been used in the attacks.” according to the 9/11 Commission. [9/11 Commission, 7/24/2004, pp. 248-249]
bullet On July 8, Flight 11 hijacker Mohamed Atta buys two Victorinox Swiss Army knives at Zurich Airport, Switzerland, while on his way to Spain (see July 8-19, 2001). He possibly attempts to buy box cutters in Florida on August 27. On August 30, he buys a Leatherman multi-tool in Boynton Beach, Florida. [9/11 Commission, 7/24/2004, pp. 530; 9/11 Commission, 8/26/2004, pp. 4, 85]
bullet On August 13, Flight 175 hijackers Marwan Alshehhi, Fayez Ahmed Banihammad, and Hamza Alghamdi buy knives and multi-tools. Alshehhi buys a Cliphanger Viper and an Imperial Tradesman Dual Edge, both short-bladed knives. Banihammad buys a Stanley two-piece snap knife set, and Alghamdi buys a Leatherman Wave multi-tool. All purchases are made in the same city, though the 9/11 Commission does not say where this is. [9/11 Commission, 8/26/2004, pp. 17]
bullet On August 27, Flight 77 hijacker Nawaf Alhazmi buys Leatherman multi-tool knives. [9/11 Commission, 8/26/2004, pp. 27] Although it is unknown whether any of these knives and tools are used on 9/11, the 9/11 Commission will point out, “While FAA rules did not expressly prohibit knives with blades under four inches long, the airlines’ checkpoint operations guide (which was developed in cooperation with the FAA), explicitly permitted them.” [9/11 Commission, 7/24/2004, pp. 84] Regarding Flight 93, personal financial records do not reflect weapons being purchased by any of the hijackers. However, the FBI will reportedly recover “14 knives or portions of knives, including a box cutter,” at the crash site. [9/11 Commission, 7/24/2004, pp. 457; 9/11 Commission, 8/26/2004, pp. 35]

Entity Tags: Mohamed Atta, Marwan Alshehhi, Fayez Ahmed Banihammad, Hamza Alghamdi, Nawaf Alhazmi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Chechen rebel leader Ibn Khattab promises some “very big news” to his fighters and this statement is communicated to the CIA. The CIA then forwards the warning to National Security Adviser Condoleezza Rice together with several similar pieces of intelligence, saying it is evidence that an al-Qaeda attack is imminent (see July 10, 2001). [Tenet, 2007, pp. 151] The FBI is already aware that Ibn Khattab and Osama bin Laden, who have a long relationship (see 1986-March 19, 2002), may be planning a joint attack against US interests (see Before April 13, 2001). One of the operatives, Zacarias Moussaoui, will be arrested a month later (see August 16, 2001), but a search warrant for his belongings will not be granted (see August 16, 2001, August 22, 2001 and August 28, 2001).

Entity Tags: Ibn Khattab, Central Intelligence Agency

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

FBI agent Ken Williams.FBI agent Ken Williams. [Source: FBI]Phoenix, Arizona, FBI agent Ken Williams sends a memorandum warning about suspicious activities involving a group of Middle Eastern men taking flight training lessons in Arizona. The memo is titled: “Zakaria Mustapha Soubra; IT-OTHER (Islamic Army of the Caucasus),” because it focuses on Zakaria Soubra, a Lebanese flight student in Prescott, Arizona, and his connection with a terror group in Chechnya that has ties to al-Qaeda. It is subtitled: “Osama bin Laden and Al-Muhjiroun supporters attending civil aviation universities/colleges in Arizona.” [Fortune, 5/22/2002; Arizona Republic, 7/24/2003] Williams’ memo is based on an investigation of Sorba that Williams had begun in 2000 (see April 2000), but he had trouble pursuing because of the low priority the Arizona FBI office gave terror investigations (see April 2000-June 2001). Additionally, Williams had been alerted to suspicions about radical militants and aircraft at least three other times (see October 1996; 1998; November 1999-August 2001). In the memo, Williams does the following:
bullet Names nine other suspect students from Pakistan, India, Kenya, Algeria, the United Arab Emirates, and Saudi Arabia. [Die Zeit (Hamburg), 10/1/2002] Hijacker Hani Hanjour, attending flight school in Arizona in early 2001 and probably continuing into the summer of 2001 (see Summer 2001), is not one of the students, but, as explained below, it seems two of the students know him. [US Congress, 7/24/2003, pp. 135 pdf file; Washington Post, 7/25/2003]
bullet Notes that he interviewed some of these students, and heard some of them make hostile comments about the US. Additionally, he noticed that they were suspiciously well informed about security measures at US airports. [Die Zeit (Hamburg), 10/1/2002]
bullet Notes an increasing, “inordinate number of individuals of investigative interest” taking flight lessons in Arizona. [Die Zeit (Hamburg), 10/1/2002; US Congress, 7/24/2003, pp. 135 pdf file]
bullet Suspects that some of the ten people he has investigated are connected to al-Qaeda. [US Congress, 7/24/2003, pp. 135 pdf file] One person on the list, Ghassan al Sharbi, will be arrested in Pakistan in March 2002 with al-Qaeda leader Abu Zubaida (see March 28, 2002). Al Sharbi attended a flight school in Prescott, Arizona. He also apparently attended the training camps in Afghanistan and swore loyalty to bin Laden in the summer of 2001. He apparently knows Hani Hanjour in Arizona (see October 1996-Late April 1999). He also is the roommate of Soubra, the main target of the memo. [Los Angeles Times, 1/24/2003; 9/11 Commission, 7/24/2004, pp. 521]
bullet Discovers that one of them was communicating through an intermediary with Abu Zubaida. This apparently is a reference to Hamed al Sulami, who had been telephoning a Saudi imam known to be Zubaida’s spiritual advisor. Al Sulami is an acquaintance of Hanjour in Arizona (see October 1996-Late April 1999). [Mercury News (San Jose), 5/23/2002; 9/11 Commission, 7/24/2004, pp. 520-521, 529]
bullet Discusses connections between several of the students and a radical group called Al-Muhajiroun. [Mercury News (San Jose), 5/23/2002] This group supported bin Laden, and issued a fatwa, or call to arms, that included airports on a list of acceptable terror targets. [Associated Press, 5/22/2002] Soubra, the main focus of the memo, is a member of Al-Muhajiroun and an outspoken radical. He met with Sheikh Omar Bakri Mohammed, the leader of Al-Muhajiroun in Britain, and started an Arizona chapter of the organization. After 9/11, some US officials will suspect that Soubra has ties to al-Qaeda and other terrorist groups. He will be held two years, then deported to Lebanon in 2004. [Los Angeles Times, 10/28/2001; Los Angeles Times, 1/24/2003; Arizona Republic, 5/2/2004; Arizona Monthly, 11/2004] Though Williams doesn’t include it in his memo, in the summer of 1998, Bakri publicized a fax sent by bin Laden to him that listed al-Qaeda’s four objectives in fighting the US. The first objective was “bring down their airliners.” (see Summer 1998). [Los Angeles Times, 10/28/2001]
bullet Warns of a possible “effort by Osama bin Laden to send students to the US to attend civil aviation universities and colleges” [Fortune, 5/22/2002] , so they can later hijack aircraft. [Die Zeit (Hamburg), 10/1/2002]
bullet Recommends that the “FBI should accumulate a listing of civil aviation universities and colleges around the country. FBI field offices with these types of schools in their area should establish appropriate liaison. FBI [headquarters] should discuss this matter with other elements of the US intelligence community and task the community for any information that supports Phoenix’s suspicions.” [Arizona Republic, 7/24/2003] (The FBI has already done this, but because of poor FBI communications, Williams is not aware of the report.)
bullet Recommends that the FBI ask the State Department to provide visa data on flight school students from Middle Eastern countries, which will facilitate FBI tracking efforts. [New York Times, 5/4/2002]
The memo is addressed to the following FBI Agents:
bullet Dave Frasca, chief of the Radical Fundamentalist Unit (RFU) at FBI headquarters;
bullet Elizabeth Harvey Matson, Mark Connor and Fred Stremmel, Intelligence Operations Specialists in the RFU;
bullet Rod Middleton, acting chief of the Usama bin Laden Unit (UBLU);
bullet Jennifer Maitner, an Intelligence Operations Specialist in the UBLU;
bullet Jack Cloonan, an agent on the New York FBI’s bin Laden unit, the I-49 squad; (see January 1996 and Spring 2000).
bullet Michael S. Butsch, an agent on another New York FBI squad dealing with other Sunni terrorists. [Federal Bureau of Investigation, 7/10/2001 pdf file; US Congress, 7/24/2003, pp. 135 pdf file]
However, the memo is not uploaded into the FBI’s information system until the end of the month and is apparently not received by all these people (see July 27, 2001 and after). Williams also shares some concerns with the CIA (see (July 27, 2001)). [Mercury News (San Jose), 5/23/2002] One anonymous government official who has seen the memo says, “This was as actionable a memo as could have been written by anyone.” [Insight, 5/27/2002] However, the memo is merely marked “routine,” rather than “urgent.” It is generally ignored, not shared with other FBI offices, and the recommendations are not taken. One colleague in New York replies at the time that the memo is “speculative and not very significant.” [Die Zeit (Hamburg), 10/1/2002; US Congress, 7/24/2003, pp. 135 pdf file] Williams is unaware of many FBI investigations and leads that could have given weight to his memo. Authorities later claim that Williams was only pursuing a hunch, but one familiar with classified information says, “This was not a vague hunch. He was doing a case on these guys.” [Mercury News (San Jose), 5/23/2002]

Entity Tags: Jennifer Maitner, Federal Bureau of Investigation, Fred Stremmel, Ghassan al Sharbi, Hani Hanjour, I-49, Jack Cloonan, Elizabeth Matson, Islamic Army of the Caucasus, David Frasca, Michael Butsch, Al-Muhajiroun, Zakaria Mustapha Soubra, Sheikh Omar Bakri Mohammed, Al-Qaeda, Rod Middleton, Osama bin Laden, Radical Fundamentalist Unit, Mark Connor, Ken Williams, Abu Zubaida

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

On July 12, 2001, acting FBI Director Tom Pickard briefs Attorney General Ashcroft a second time about the al-Qaeda threat (see July 12, 2001). In a later letter to the 9/11 Commission discussing the meeting, Pickard will mention, “I had not told [Ashcroft] about the meeting in Malaysia since I was told by FBI Assistant Director Dale Watson that there was a ‘close hold’ on that info. This means that it was not to be shared with anyone without the explicit approval of the CIA.” During the briefing, Pickard also strongly recommends that Ashcroft be briefed by the CIA to learn details that Pickard feels he is not allowed to reveal. The “meeting in Malaysia” is an obvious reference to the January 2000 al-Qaeda summit in Malaysia (see January 5-8, 2000). Louis Freeh, the FBI director at the time of the summit, and other unnamed FBI officials were told some about the summit while it was taking place (see January 6, 2000). It is unknown if Pickard and Watson learned about it at that time, but Pickard’s letter shows they both knew about it by the time of this briefing. It is not known why the CIA placed a “close hold” on any mention of the Malaysian summit so strict that even the attorney general could not be told. Since two of the 9/11 hijackers attended that summit, sharing the information about the summit with other agencies may have helped stop the 9/11 attacks. [Pickard, 6/24/2004]

Entity Tags: Central Intelligence Agency, Al-Qaeda, John Ashcroft, Thomas Pickard, Dale Watson

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Tom Wilshire, a CIA manager assigned to the FBI who expressed interest two months earlier in surveillance photos from the al-Qaeda Malaysia summit (see January 5-8, 2000), now finds a cable he had been looking for regarding that summit. The cable, from January 2001, discusses al-Qaeda leader Khallad bin Attash’s presence at the summit. Wilshire explains later that bin Attash’s presence there had been troubling him. He writes an e-mail to the CIA’s Counterterrorist Center (CTC), stating, “[Khallad] is a major league killer, who orchestrated the Cole attack (see October 12, 2000) and possibly the Africa bombings (see 10:35-10:39 a.m., August 7, 1998).” Yet Khallad is still not put on a terrorist watch list. Wilshire asks that the FBI be passed this information, but the FBI will not actually be given the information until August 30, a week after it learns future 9/11 hijacker Khalid Almihdhar is in the US. [US Congress, 7/24/2003, pp. 157 pdf file; US Department of Justice, 11/2004, pp. 298 pdf file] Although the CIA managers that receive this e-mail are not named, Richard Blee, in charge of the CIA’s bin Laden unit and Wilshire’s former boss, appears to be one of the recipients: On the same day Wilshire sends this e-mail, Blee writes his own e-mail entitled “Identification of Khallad,” which is sent to another CIA officer. [Central Intelligence Agency, 7/13/2001; 9/11 Commission, 7/24/2004, pp. 537] An FBI analyst assigned to the CTC is given the task of reviewing all other CIA cables about the Malaysian summit. It takes this analyst until August 21—over five weeks later—to put together that Khalid Almihdhar had a US visa and that Nawaf Alhazmi had traveled to the US. Yet other CIA agents are already well aware of these facts but are not sharing the information (see August 22, 2001). Working with immigration officials, this analyst then learns that Almihdhar entered and left the US in 2000, and entered again on July 4, 2001, and that Alhazmi appears to still be in the US. [US Congress, 7/24/2003, pp. 157 pdf file; US Department of Justice, 11/2004, pp. 298 pdf file]

Entity Tags: Tom Wilshire, Richard Blee, Nawaf Alhazmi, US Immigration and Naturalization Service, Khalid Almihdhar, Federal Bureau of Investigation, Alec Station, Khallad bin Attash, Central Intelligence Agency

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A CIA manager says that an additional intelligence officer, Doug Miller, will be assigned to help an ongoing low-key review of al-Qaeda’s Malaysia summit when Miller returns from holiday (see January 5-8, 2000 and Mid-May 2001). The statement is made in response to an e-mail by CIA manager Tom Wilshire, who pointed out that al-Qaeda leader Khallad bin Attash attended the summit, meaning it was important (see January 4, 2001). Presumably, the manager that sends this e-mail is Richard Blee, who is responsible for Alec Station, the CIA’s bin Laden unit. Blee appears to have received the e-mail to which this is a response (see July 13, 2001). The review is currently only being conducted by one intelligence officer, Margaret Gillespie, who is only told to do it in her spare time and whom it takes over three months to find CIA cables indicating two of the future 9/11 hijackers have entered the US (see August 21-22, 2001). Miller’s help would certainly benefit the review, as he is already aware one of the hijackers, Khalid Almihdhar, has a US visa, but a cable he drafted to notify the FBI about this was blocked by Wilshire (see 9:30 a.m. - 4:00 p.m. January 5, 2000). However, there is no mention of Miller actually being given the assignment on his return and no sign he does any work on this. Wilshire also asked that the FBI be officially told bin Attash attended the summit in Malaysia, but this information is again withheld (see January 5, 2001 and After). [US Department of Justice, 11/2004, pp. 298-9 pdf file]

Entity Tags: Richard Blee, Tom Wilshire, Doug Miller, Margaret Gillespie, Counterterrorist Center, Central Intelligence Agency

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An unknown intelligence agency intercepts a telephone call between alleged 9/11 mastermind Khalid Shaikh Mohammed (KSM) and his associate Ramzi bin al-Shibh. [9/11 Commission, 2004; 9/11 Commission, 3/18/2004] In the call, KSM and bin al-Shibh discuss the state of the 9/11 plot, in particular the fact that Ziad Jarrah, one of the proposed pilots, may drop out. They speak in a code, substituting unexceptional words for what they really mean. [9/11 Commission, 3/18/2004] KSM instructs bin al-Shibh to send the “skirts,” meaning money forwarded to bin al-Shibh by an associate of KSM, to “Sally,” meaning Moussaoui. [9/11 Commission, 7/24/2004, pp. 246] The reason for this is that “Teresa,” meaning Jarrah, is “late,” i.e. he is wavering and may drop out of the plot, due to possible conflicts with lead hijacker Mohamed Atta about Jarrah’s isolation from the conspiracy. It therefore appears that KSM is thinking of Moussaoui as a replacement for Jarrah. According to a 9/11 Commission memo, KSM says something like, “if there is a divorce, it will cost a lot of money.” Bin al-Shibh then tries to reassure him, saying it will be okay. The conversation also mentions “Danish leather,” an apparent reference to failed “20th hijacker” Mohamed al-Khatani (see August 4, 2001). [9/11 Commission, 3/18/2004] The agency which intercepts this call is never identified to the public, although the NSA is reportedly intercepting such calls to and from KSM at this time (see Summer 2001). The 9/11 Commission will mention the call in a staff statement and its final report, but will not mention that it was intercepted, merely citing detainee interrogations as the source of information about it. [9/11 Commission, 6/16/2004, pp. 16-17; 9/11 Commission, 7/24/2004, pp. 246, 530]

Entity Tags: Zacarias Moussaoui, Ramzi bin al-Shibh, Ziad Jarrah, Khalid Shaikh Mohammed, Al-Qaeda, Mohamed al-Khatani

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Due to a lack of response to a previous request that information about the Cole bombing and al-Qaeda’s Malaysia summit be passed to the FBI (see July 13, 2001), CIA officer Tom Wilshire e-mails another CIA manager asking about the request’s status. The manager’s identity is unknown, but the previous request was received by Richard Blee, a close associate of Wilshire’s who is responsible for the CIA’s bin Laden unit (see June 1999 and Between Mid-January and July 2000), so presumably he receives this request as well. Wilshire writes: “When the next big op is carried out by [Osama bin Laden’s] hardcore cadre, [Khallad bin Attash] will be at or near the top of the command food chain—and probably nowhere near either the attack site or Afghanistan. That makes people who are available and who have direct access to him of very high interest. Khalid [Almihdhar] should be very high interest anyway, given his connection to the [redacted].” The name of the redacted event or entity is unclear. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file] However, it could be a mention of Almihdhar’s role in the 1998 US embassy bombings in East Africa, since the CIA was aware of that from at least January 2000 (see 9:30 a.m. - 4:00 p.m. January 5, 2000). Or, more likely, it could be a mention of Almihdhar’s role in the 2000 USS Cole bombing (see October 12, 2000), since Wilshire mentioned earlier in the month that Almihdhar could be linked to the Cole bombers (see July 5, 2001).

Entity Tags: Khalid Almihdhar, Khallad bin Attash, Central Intelligence Agency, Tom Wilshire, Richard Blee

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

FBI headquarters.FBI headquarters. [Source: GlobeXplorer]FBI headquarters receives the Phoenix Memo, but does not act on it. The memo was drafted by Arizona FBI agent Ken Williams and warns that a large number of Islamic extremists are learning to fly in the US. It is dated 17 days earlier, but is not uploaded until this date (see July 10, 2001). Although the memo is addressed to eight specific agents, it is apparently not received by all of them. The Justice Department’s Office of Inspector General will later say that the memo was not delivered directly to the addressees, but uploaded to a central dispatching point, from where it was assigned to Radical Fundamentalist Unit agent Elizabeth Matson on July 30. Before sending the memo, Williams called both Matson and her colleague Fred Stremmel to talk to them about it. Matson pulls up the memo, which has “routine” precedence, and prints and reads it. However, she thinks it should go to the bin Laden unit. A week later she discusses the matter with bin Laden unit agent Jennifer Maitner and they agree that Maitner will do some research and then they will talk again. Matson will later tell the Office of Inspector General she may have mentioned the memo to her superior, but is not sure. Her superior will say he was not consulted. Maitner discusses the memo with bin Laden unit chief Rod Middleton and also sends it to the FBI’s Portland, Oregon, field office, which was previously interested in one of the men named in the memo. However, she does not do anything else with it before 9/11, apparently due to her high workload. The FBI will later acknowledge the memo did not receive the sufficient or timely analysis that it deserved. [US Department of Justice, 11/2004, pp. 65-77, 80 pdf file] The memo is also seen by the FBI’s New York field office (see July 27, 2001 or Shortly After), another RFU agent researching the Moussaoui case (see August 22, 2001) and possibly the CIA’s bin Laden unit (see (July 27, 2001)).

Entity Tags: Rod Middleton, Ken Williams, Radical Fundamentalist Unit, Fred Stremmel, FBI Headquarters, Elizabeth Matson, FBI Portland field office, Jennifer Maitner

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An FBI agent assigned to the CIA’s bin Laden unit locates a CIA cable that says 9/11 hijacker Khalid Almihdhar has a US visa, but fails to disseminate the information to the FBI. It is not clear why the agent, Margaret Gillespie, fails to do this. However, at the same time she locates another CIA cable which mistakenly states that the information about the visa has already been passed to the FBI (see 9:30 a.m. - 4:00 p.m. January 5, 2000). [US Department of Justice, 11/2004, pp. 299 pdf file]

Entity Tags: Margaret Gillespie, Federal Bureau of Investigation, Alec Station, Khalid Almihdhar, Central Intelligence Agency

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A Western Union money transfer between Ahad Sabet (Ramzi bin al-Shibh’s alias) and Moussaoui in Norman, Oklahoma.A Western Union money transfer between Ahad Sabet (Ramzi bin al-Shibh’s alias) and Moussaoui in Norman, Oklahoma. [Source: FBI]According to the Justice Department indictment against Zacarias Moussaoui, Moussaoui and 9/11 hijacker associate Ramzi bin al-Shibh are in communication for several days. Moussaoui makes several calls from Norman, Oklahoma, to Dusseldorf, Germany. Then, around July 31 someone using the name “Hashim Abdulrahman” in the United Arab Emirates sends two wire transfers totaling about $15,000 to an “Ahad Sabet” in Hamburg, Germany. Sabet is claimed to be an alias for bin al-Shibh. Then bin al-Shibh, again using the Sabet name, wires about $14,000 to Moussaoui in Oklahoma. [MSNBC, 12/11/2001] Moussaoui immediately moves to Minnesota and begins studying at a flight school there (see August 10-11, 2001). The passport with the name Ahad Sabet that bin al-Shibh used appears to belong to an innocent US doctor who had his passport stolen in Spain several years earlier (see July 7, 1998). [CNN, 8/7/2002]

Entity Tags: Zacarias Moussaoui, Ramzi bin al-Shibh

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

David Schippers.
David Schippers. [Source: Publicity photo]David Schippers, the House Judiciary Committee’s chief investigator in the Clinton impeachment trial and the lawyer for FBI agent Robert Wright since September 1999, will later claim that he was warned about an upcoming al-Qaeda attack on lower Manhattan in May 2001 (see May 2001). After May, Schippers continues to get increasingly precise information about this attack from FBI agents in Chicago and Minnesota, and around July he renews efforts to pass the warning to politicians. He will claim, “I tried to see if I could get a Congressman to go to bat for me and at least bring these people [to Washington] and listen to them. I sent them information and nobody cared. It was always, ‘We’ll get back to you,’ ‘We’ll get back to you,’ ‘We’ll get back to you.’” At the same time he is attempting to pass on this warning, he will claim he is also attempting to pass on the work of reporter Jayna Davis and her theory that Middle Easterners were involved in the 1995 Oklahoma City bombing (see 8:35 a.m. - 9:02 a.m. April 19, 1995), and also Wright’s claim that Hamas operatives were operating freely inside the US (see February-March 2001). The three claims put together seem to lead to a bad response; Schippers later comments, “People thought I was crazy.” Around July 15, he attempts to contact Attorney General John Ashcroft. Conservative activist “Phyllis Schlafly finally apparently made some calls. She called me one day and said, ‘I’ve talked to John Ashcroft, and he’ll call you tomorrow.’” The next day, one of Ashcroft’s underlings in the Justice Department calls him back and says, “We don’t start our investigations with the Attorney General. Let me look into this, and I’ll have somebody get back to you right away.” Schippers will say he never did hear back from anyone in the Justice Department. Perhaps coincidentally, on July 26 it will be reported that Ashcroft has stopped flying commercial aircraft due to an unnamed threat (see July 26, 2001). In late August, his FBI agent sources again confirm that an al-Qaeda attack on lower Manhattan is imminent. [WorldNetDaily, 10/21/2001; Indianapolis Star, 5/18/2002; Ahmed, 2004, pp. 258-260] In 2003, Wright will say, “In 2000 and in 2001, [Schippers] contacted several US congressmen well before the September 11th attacks. Unfortunately, these congressmen failed to follow through with Mr. Schippers’ request that they investigate my concerns.” It is not clear if Wright was one of the Chicago FBI agents that Schippers claims gave warnings about a Manhattan attack, or if Wright is only referring to Wright’s investigation into funding for Hamas and other groups that Schippers was also warning politicians about (see February-March 2001). [Federal News Service, 6/2/2003]

Entity Tags: William Jefferson (“Bill”) Clinton, US Department of Justice, Al-Qaeda, Robert G. Wright, Jr., Phyllis Schlafly, John Ashcroft, Hamas, Federal Bureau of Investigation, David Schippers, Jayna Davis

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

In 1999, a Moroccan named Hassan Dabou infiltrated al-Qaeda for the Moroccan intelligence agency. He was sent to Afghanistan, posing as an Islamic radical on the run from the Moroccan government. While there, he was able to grow close to bin Laden. He heard bin Laden repeatedly vent his anger at the failure of the World Trade Center bombing in 1993 (see February 26, 1993). Bin Laden was “very disappointed” that the towers did not fall. Dabou heard that bin Laden had planned “something spectacular” involving “large scale operations in New York in the summer or fall of 2001.” Moroccan intelligence passed this information to US. Around this time, US intelligence is so interested that they call Dabou to Washington to report on this information in person. Dabout makes the trip in secret, but apparently his cover is blown and he is unable to go back and gather more intelligence. Dabou is still in Washington cooperating with US intelligence agents when 9/11 occurs. After 9/11 he will remain in Washington, get a new identity, and continue to work with US intelligence. [Agence France-Presse, 11/22/2001; International Herald Tribune, 5/21/2002; London Times, 6/12/2002]

Entity Tags: Central Intelligence Agency, Al-Qaeda, Hassan Dabou, World Trade Center, Osama bin Laden

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Customs agent Jose Melendez-Perez.
Customs agent Jose Melendez-Perez. [Source: US Senate]A Saudi named Mohamed al-Khatani is stopped at the Orlando, Florida, airport and denied entry to the US. Jose Melendez-Perez, the customs official who stops him, later says he was suspicious of al-Khatani because he had arrived with no return ticket, no hotel reservations, spoke little English, behaved menacingly, and offered conflicting information on the purpose of his travel. At one point, al-Khatani said that someone was waiting for him elsewhere at the airport. After 9/11, surveillance cameras show that Mohamed Atta was at the Orlando airport that day. 9/11 Commissioner Richard Ben-Veniste says: “It is extremely possible and perhaps probable that [al-Khatani] was to be the 20th hijacker.” Al-Khatani boards a return flight to Saudi Arabia. He is later captured in Afghanistan and sent to a US military prison at Guantanamo Bay, Cuba (see December 2001). Melendez-Perez says that before 9/11, customs officials were discouraged by their superiors from hassling Saudi travelers, who were seen as big spenders. [Los Angeles Times, 1/27/2004; Time, 6/12/2005] Al-Khatani will later confess to being sent to the US by 9/11 mastermind Khalid Shaikh Mohammed (KSM) (see July 2002), and in June 2001 US intelligence was warned that KSM was sending operatives to the US to meet up with those already there (see June 12, 2001).

Entity Tags: Richard Ben-Veniste, Mohamed Atta, Jose Melendez-Perez, Mohamed al-Khatani, Khalid Shaikh Mohammed

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

President Bush at his Crawford, Texas, ranch on August 6, 2001. Advisors wait with classified briefings.President Bush at his Crawford, Texas, ranch on August 6, 2001. Advisors wait with classified briefings. [Source: White House]President Bush receives a classified presidential daily briefing (PDB) at his Crawford, Texas ranch indicating that Osama bin Laden might be planning to hijack commercial airliners. The PDB provided to him is entitled, “Bin Laden Determined to Strike in US.” The entire briefing focuses on the possibility of terrorist attacks inside the US. [New York Times, 5/15/2002; Newsweek, 5/27/2002] The analysts who drafted the briefing will say that they drafted it on the CIA’s initiative (see July 13, 2004), whereas in 2004 Bush will state that he requested a briefing on the topic due to threats relating to a conference in Genoa, Italy, in July 2001, where Western intelligence agencies believed Osama bin Laden was involved in a plot to crash an airplane into a building to kill Bush and other leaders (see April 13, 2004). The analysts will later explain that they saw it as an opportunity to convey that the threat of an al-Qaeda attack in the US was both current and serious. [9/11 Commission, 7/24/2004, pp. 260] The existence of this briefing is kept secret, until it is leaked in May 2002, causing a storm of controversy (see May 15, 2002). While National Security Adviser Condoleezza Rice will claim the memo is only one and a half pages long, other accounts state it is 11 1/2 pages instead of the usual two or three. [New York Times, 5/15/2002; Newsweek, 5/27/2002; Die Zeit (Hamburg), 10/1/2002] A page and a half of the contents will be released on April 10, 2004; this reportedly is the full content of the briefing. [Washington Post, 4/10/2004] The briefing, as released, states as follows (note that the spelling of certain words are corrected and links have been added):
bullet Clandestine, foreign government, and media reports indicate bin Laden since 1997 has wanted to conduct terrorist attacks in the US (see December 1, 1998). Bin Laden implied in US television interviews in 1997 and 1998 that his followers would follow the example of World Trade Center bomber Ramzi Yousef and “bring the fighting to America” (see May 26, 1998).
bullet After US missile strikes on his base in Afghanistan in 1998, bin Laden told followers he wanted to retaliate in Washington, according to a -REDACTED-service (see December 21, 1998).
bullet An Egyptian Islamic Jihad (EIJ) operative told -REDACTED- service at the same time that bin Laden was planning to exploit the operative’s access to the US to mount a terrorist strike.
bullet The millennium plotting in Canada in 1999 may have been part of bin Laden’s first serious attempt to implement a terrorist strike in the US. Convicted plotter Ahmed Ressam has told the FBI that he conceived the idea to attack Los Angeles International Airport himself (see December 14, 1999), but that bin Laden lieutenant Abu Zubaida encouraged him and helped facilitate the operation. Ressam also said that in 1998 Abu Zubaida was planning his own US attack (see Late March-Early April 2001 and May 30, 2001).
bullet Ressam says bin Laden was aware of the Los Angeles operation.
bullet Although bin Laden has not succeeded, his attacks against the US Embassies in Kenya and Tanzania in 1998 (see 10:35-10:39 a.m., August 7, 1998) demonstrate that he prepares operations years in advance and is not deterred by setbacks. Bin Laden associates surveyed our embassies in Nairobi and Dar es Salaam as early as 1993 (see Late 1993-Late 1994), and some members of the Nairobi cell planning the bombings were arrested and deported in 1997.
bullet Al-Qaeda members—including some who are US citizens—have resided in or traveled to the US for years, and the group apparently maintains a support structure that could aid attacks (see January 25, 2001). Two al-Qaeda members found guilty in the conspiracy to bomb our embassies in East Africa were US citizens (see September 15, 1998), and a senior EIJ member lived in California in the mid-1990s (see November 1989 and September 10, 1998).
bullet A clandestine source said in 1998 that a bin Laden cell in New York was recruiting Muslim-American youth for attacks (see October-November 1998).
bullet “We have not been able to corroborate some of the more sensational threat reporting, such as that from a [REDACTED] service in 1998 saying that bin Laden wanted to hijack a US aircraft to gain the release of ‘Blind Sheikh’ Omar Abdul-Rahman and other US-held extremists” (see 1998, December 4, 1998, and May 23, 2001). [9/11 Commission, 7/24/2004, pp. 223] According to the Washington Post, this information came from a British service. [Washington Post, 5/18/2002]
bullet Nevertheless, FBI information since that time indicates patterns of suspicious activity in this country consistent with preparations for hijackings or other types of attacks, including recent surveillance of federal buildings in New York (see May 30, 2001).
bullet The FBI is conducting approximately 70 full-field investigations throughout the US that it considers bin Laden-related (see August 6, 2001). CIA and the FBI are investigating a call to our embassy in the UAE in May saying that a group or bin Laden supporters was in the US planning attacks with explosives (see May 16-17, 2001). [9/11 Commission, 7/24/2004, pp. 223]
In retrospect, the briefing is remarkable for the many warnings that apparently are not included (see for instance, from the summer of 2001 prior to August alone: May 2001, June 2001, June 12, 2001, June 19, 2001, Late Summer 2001, July 2001, July 16, 2001, Late July 2001, Late July 2001, Summer 2001, June 30-July 1, 2001, July 10, 2001, and Early August 2001). According to one account, after the PDB has been given to him, Bush tells the CIA briefer, “You’ve covered your ass now” (see August 6, 2001). Incredibly, the New York Times later reports that after being given the briefing, Bush “[breaks] off from work early and [spends] most of the day fishing.” [New York Times, 5/25/2002] In 2002 and again in 2004, National Security Adviser Rice will incorrectly claim under oath that the briefing only contained historical information from 1998 and before (see May 16, 2002 and April 8, 2004).

Entity Tags: George W. Bush, Islamic Jihad, Omar Abdul-Rahman, Federal Bureau of Investigation, Los Angeles International Airport, Condoleezza Rice, Abu Zubaida, Al-Qaeda, World Trade Center, Central Intelligence Agency, 9/11 Commission, Ahmed Ressam, Ramzi Yousef, Osama bin Laden

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Bush being briefed at his ranch on August 6, 2001.Bush being briefed at his ranch on August 6, 2001. [Source: Associated Press]On April 29, 2004, President Bush will testify before the 9/11 Commission, but almost no details of what he said will be publicly released. He testifies with Vice President Cheney, in private, not under oath, is not recorded, and the notes that the commissioners take are censored by the White House (see April 29, 2004). However, the 9/11 Commission will release a one paragraph summary of how Bush claims he responded to the Presidential Daily Briefing of August 6, 2001, entitled, “Bin Laden Determined to Strike in US” (see August 6, 2001). The Commission recalls, “The President told us the August 6 report was historical in nature. President Bush said the article told him that al-Qaeda was dangerous, which he said he had known since he had become President. The President said bin Laden had long been talking about his desire to attack America. He recalled some operational data on the FBI, and remembered thinking it was heartening that 70 investigations were under way (see August 6, 2001). As best he could recollect, [National Security Adviser] Rice had mentioned that the Yemenis’ surveillance of a federal building in New York had been looked into in May and June, but there was no actionable intelligence (see May 30, 2001). He did not recall discussing the August 6 report with the Attorney General or whether Rice had done so. He said that if his advisers had told him there was a cell in the United States, they would have moved to take care of it. That never happened.” The 9/11 Commission will conclude that they could find no evidence of any further discussions or actions taken by Bush and his top advisers in response to the briefing (see Between August 6 and September 10, 2001). [9/11 Commission, 7/24/2004, pp. 260]

Entity Tags: Condoleezza Rice, George W. Bush, 9/11 Commission

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Immediately after learning of Zacarias Moussaoui’s suspicious behavior, Minneapolis FBI agent Harry Samit, one of the agents who arrests Moussaoui (see August 16, 2001), suspects he is preparing to hijack an airliner. He writes to a colleague, “That’s pretty ominous and obviously suggests some sort of hijacking plan.” [St. Paul Pioneer Press, 4/4/2006] Interviews with Moussaoui after his arrest will reinforce the Minneapolis FBI’s suspicions that he is involved in a wider terrorist plot against airliners (see August 16-17, 2001). And after interviewing Moussaoui’s associate Hussein al-Attas as well (see August 16, 2001), Samit is unequivocally “convinced… a hundred percent that Moussaoui [is] a bad actor, [is] probably a professional mujaheddin and this [is] not a joyride, that he [is] completely bent on the use of this aircraft for destructive purposes.” [US Department of Justice, 11/2004, pp. 114-5, 120-2 pdf file] In the main initial memo from Samit to other FBI units, Samit describes Moussaoui as “extremely evasive” and “extremely agitated.” Samit also writes that Moussaoui appeared to by lying when he denied he had weapons training. Samit says, “Minneapolis believes that Moussaoui is an Islamic extremist preparing for some future act in furtherance of radical fundamentalist goals.” Samit expresses his belief Moussaoui is planning something with a 747-400. He is aware Moussaoui’s plan probably involves co-conspirators and writes “Moussaoui, al-Attas, and others yet unknown are conspiring to commit violations of [Federal anti-terrorism statutes],” and “there is reason to believe that Moussaoui and al-Attas are part of a larger international radical fundamentalist group.” Samit even suspects Moussaoui of two of the offenses he will eventually be charged with and plead guilty to (see April 22, 2005). The e-mail accompanying the main memo concludes, “[p]lease let me know a soon as [the Department] gives the go-ahead. We’re all counting on you!” [US Department of Justice, 11/2004, pp. 120-2 pdf file; Minneapolis Star Tribune, 6/4/2006]

Entity Tags: Zacarias Moussaoui, FBI Headquarters, Harry Samit, Hussein al-Attas

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A letter that Zacarias Moussaoui had in his possession when he was arrested. It is signed by Yazid Sufaat, whose apartment was used for a 9/11 planning meeting in January 2000 that was monitored by the authorities.A letter that Zacarias Moussaoui had in his possession when he was arrested. It is signed by Yazid Sufaat, whose apartment was used for a 9/11 planning meeting in January 2000 that was monitored by the authorities. [Source: US District Court for the Eastern District of Virginia, Alexandria Division] (click image to enlarge)After Zacarias Moussaoui is arrested, the FBI wishes to search his possessions (see August 16, 2001 and August 23-27, 2001). According to a presentation made by FBI agent Aaron Zebley at Moussaoui’s trial, the belongings are sufficient to potentially connect Moussaoui to eleven of the 9/11 hijackers: Mohamed Atta, Marwan Alshehhi, Ziad Jarrah, Hani Hanjour, Khalid Almihdhar, Nawaf Alhazmi, Fayez Banihammad, Ahmed Alhaznawi, Hamza Alghamdi, Satam Al Suqami, and Waleed Alshehri. The connections would be made, for example, through Ramzi bin al-Shibh, who spoke with Moussaoui on the telephone and wired him money (see July 29, 2001-August 3, 2001), and who was linked to three of the hijacker pilots from their time in Germany together (see November 1, 1998-February 2001). Bin al-Shibh also received money from Mustafa Ahmed al-Hawsawi, who was connected to hijacker Fayez Ahmed Banihammad (see June 25, 2001). [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] Moussaoui’s notebook contained two recognizable control numbers for the Western Union wire transfers from bin al-Shibh and, according to McClatchy newspapers, a check on these numbers “would probably have uncovered other wires in the preceding days” to bin al-Shibh from al-Hawsawi. [McClatchy Newspapers, 9/11/2007] The discovery of the eleven hijackers could potentially have led to the discovery of some or all of the remaining eight plot members, as they were brothers (Wail and Waleed Alshehri, Nawaf and Salem Alhazmi), opened bank accounts together (see May 1-July 18, 2001 and June 27-August 23, 2001), lived together (see March 2001-September 1, 2001), obtained identity documents together (see April 12-September 7, 2001 and August 1-2, 2001), arrived in the US together (see April 23-June 29, 2001), and booked tickets on the same four flights on 9/11 (see August 25-September 5, 2001).

Entity Tags: Saeed Alghamdi, Salem Alhazmi, Satam Al Suqami, Waleed Alshehri, Zacarias Moussaoui, Ziad Jarrah, Wail Alshehri, Mohand Alshehri, Nawaf Alhazmi, Marwan Alshehhi, Ahmed Alhaznawi, Ahmed Alghamdi, Mohamed Atta, Fayez Ahmed Banihammad, Abdulaziz Alomari, Hani Hanjour, Hamza Alghamdi, Ahmed Alnami, Majed Moqed, Khalid Almihdhar

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

John O’Neill.
John O’Neill. [Source: FBI]An article in the New York Times reveals that the FBI has launched an internal investigation of John O’Neill, one of its most senior counterterrorism officials, for losing a briefcase that contained highly classified information. [New York Times, 8/19/2001] O’Neill, special agent in charge of the FBI’s national security division in New York, had his briefcase, which contained his division’s annual field office report, stolen when he left it unattended during a conference in Orlando, Florida, in July 2000 (see July 2000). The briefcase was found a few hours later with the report still in it. [Wright, 2006, pp. 317; Graff, 2011, pp. 260] However, the FBI’s Office of Professional Responsibility immediately launched an investigation to determine whether any criminal charges should be brought against O’Neill. [Weiss, 2003, pp. 281] That investigation recently ended with a decision not to prosecute, but the FBI’s internal affairs unit subsequently began an investigation to determine whether O’Neill had violated FBI rules. According to the Times: “FBI officials were alarmed, in part, because of the sensitivity of the documents involved, including details about the bureau’s counterterrorism and counterintelligence operations. One document contained highly sensitive information about an FBI source.” [New York Times, 8/19/2001]
Story Appears Timed to Stop O'Neill Getting a Job on the NSC - The New Yorker will later comment that the leaking of the details of the FBI investigation to the Times “seemed to be timed to destroy O’Neill’s chance of being confirmed for [a National Security Council] job.” The leak was “somebody being pretty vicious to John,” Thomas Pickard, acting FBI director, will say. [New Yorker, 1/14/2002]
Several Officials Will Be Suspected of Being the Article's Source - A number of people will be suspected of leaking the details of the investigation to the Times. [Weiss, 2003, pp. 347] O’Neill will suspect Pickard. The acting director “was out to get John for a long time and John never really knew why,” Valerie James, O’Neill’s longtime girlfriend, will say. Pickard will deny being the leaker, though, when O’Neill confronts him about the issue. [PBS, 10/3/2002] Other possible sources of the leak, according to journalist and author Murray Weiss, include Dale Watson, assistant director of the FBI’s counterterrorism division; Barbara Bodine, the US ambassador to Yemen; and Richard Clarke, the White House counterterrorism chief. [Weiss, 2003, pp. 347]
O'Neill Has Overseen Major Terrorism Investigations - O’Neill’s job is among the most powerful in the FBI, and O’Neill has overseen cases such as the bombings of the US embassies in Kenya and Tanzania in August 1998 (see 10:35-10:39 a.m., August 7, 1998), and the attack on the USS Cole in Yemen in October 2000 (see October 12, 2000). [New York Times, 8/19/2001] He is the FBI’s “most committed tracker of Osama bin Laden and his al-Qaeda network of terrorists,” according to the New Yorker. But he will retire from the FBI on August 22 and take up a new job as head of security at the World Trade Center a day later (see August 22, 2001 and August 23, 2001). [New Yorker, 1/14/2002; Weiss, 2003, pp. 349-350]

Entity Tags: Valerie James, John O’Neill, Federal Bureau of Investigation, Office of Professional Responsibility, Barbara Bodine, Dale Watson, Thomas Pickard, Richard A. Clarke

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The FBI Minneapolis field office wishes to search Zacarias Moussaoui’s belongings, which will later be found to contain enough information to potentially stop 9/11 (see August 16, 2001). To do so it must get the approval of the Radical Fundamentalist Unit (RFU) at FBI headquarters. However, the RFU throws obstacles in the warrant request’s path:
bullet RFU chief Dave Frasca stops the Minneapolis office from pursuing a criminal warrant (see August 21, 2001);
bullet When French authorities say that Moussaoui is connected to the Chechen rebels, RFU agent Mike Maltbie insists that the FBI representative in Paris go through all telephone directories in France to see how many Zacarias Moussaouis live there (see August 22, 2001);
bullet Maltbie stops Minneapolis from informing the Justice Department’s Criminal Division about the case (see August 22, 2001);
bullet When RFU agent Rita Flack, who is working on the Moussaoui case, reads the Phoenix memo suggesting that bin Laden is sending pilots to the US for training, she apparently does not tell her colleagues about it, even though it was addressed to several of them, including Frasca (see July 10, 2001 and August 22, 2001);
bullet The RFU does not provide the relevant documentation to attorneys consulted about the request. In particular, Flack does not tell them about the Phoenix Memo, even though one of the attorneys will later say she asked Flack if anyone is sending radical Islamists to the US to learn to fly (see August 22-28, 2001);
bullet When Minneapolis learns Moussaoui apparently wants to go on jihad, Frasca is not concerned and says jihad does not necessarily mean holy war. However, a top Justice Department attorney will later say “he would have tied bells and whistles” to this comment in a request for a search warrant had he known this (see August 17, 2001 and August 29, 2001);
bullet Maltbie tells the Minneapolis office that getting a warrant will “take a few months” (see August 24, 2001). He also tells Minneapolis, “We know what’s going on. You will not question us.” (see August 27, 2001);
bullet Maltbie weakens the warrant request by editing it and removing a statement by a CIA officer that Chechen rebel leader Ibn Khattab was closely connected to Osama bin Laden, despite there being intelligence linking that leader to bin Laden (see August 28, 2001);
bullet In a key meeting with an attorney about the request, Maltbie and Flack, who are submitting the warrant, are adamant that it is not sufficiently supported (see August 28, 2001);
bullet Frasca opposes a plan to put an undercover officer in the jail cell with Moussaoui to find out more information about his connections to Islamic militants (August 29, 2001 and Shortly After);
bullet The RFU does not want a Minneapolis agent to accompany Moussaoui when he is deported (see (August 30-September 10, 2001));
bullet The RFU does not re-consider getting a criminal search warrant after a decision is taken not to seek a warrant under the Foreign Intelligence Surveillance Act (see After August 28, 2001);
bullet Frasca and Maltbie are said to oppose a search warrant after 9/11 (see September 11, 2001).
It is unclear why the RFU opposes the warrant so strongly. The Justice Department’s Office of Inspector General will later criticize the RFU staff, but will conclude that they did not intentionally sabotage the warrant application. [US Department of Justice, 11/2004, pp. 101-222 pdf file] A 2004 book by independent researcher Mike Ruppert will speculate that Frasca is actually a CIA agent. Ruppert suggests that the CIA placed Frasca in the FBI to prevent CIA operations from being compromised by FBI investigations. But he does not provide any direct evidence of ties between Frasca and the CIA (see October 1, 2004). The Minneapolis agents will offer a different interpretation of RFU actions. Coleen Rowley will say, “I feel that certain facts… have, up to now, been omitted, downplayed, glossed over and/or mischaracterized in an effort to avoid or minimize personal and/or institutional embarrassment on the part of the FBI and/or perhaps even for improper political reasons.” She asks, “Why would an FBI agent deliberately sabotage a case? The superiors acted so strangely that some agents in the Minneapolis office openly joked that these higher-ups ‘had to be spies or moles… working for Osama bin Laden.’… Our best real guess, however, is that, in most cases avoidance of all ‘unnecessary’ actions/decisions by FBI [headquarters] managers… has, in recent years, been seen as the safest FBI career course. Numerous high-ranking FBI officials who have made decisions or have taken actions which, in hindsight, turned out to be mistaken or just turned out badly… have seen their careers plummet and end. This has in turn resulted in a climate of fear which has chilled aggressive FBI law enforcement action/decisions.” [Time, 5/21/2002] Minneapolis FBI agent Harry Samit will agree with explanation, telling the Justice Department’s Office of Inspector General that the RFU is guilty of “obstructionism, criminal negligence, and careerism.” [Associated Press, 3/20/2006] Samit will also say that Maltbie even told him he was acting this way to “preserve the existence of his advancement potential” in the FBI. [Newsday, 3/21/2006]

Entity Tags: Radical Fundamentalist Unit, Michael Maltbie, David Frasca, FBI Headquarters, Harry Samit, Rita Flack, Coleen Rowley

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An FBI agent detailed to the CIA’s bin Laden unit locates CIA cables saying that future 9/11 hijacker Nawaf Alhazmi entered the US in early 2000. The agent, Margaret Gillespie, then checks with the US Customs Service and discovers that another future 9/11 hijacker, Khalid Almihdhar, entered the US on July 4, 2001, and there is no record he has left the country. As there is “an imperative to find anyone affiliated with al-Qaeda if they [are] believed to be in the US,” Gillespie immediately contacts Dina Corsi, an FBI agent in its bin Laden unit. Gillespie, who has been examining the USS Cole bombing and al-Qaeda’s Malaysia summit for some time, will later say that when she learns of their arrival in the US, “it all clicks for me.” The Justice Department’s office of inspector general will find that Gillespie’s “actions on receipt of the information clearly indicate that she understood the significance of this information when she received it. She took immediate steps to open an intelligence investigation.” Gillespie and Corsi meet with Tom Wilshire, a CIA officer involved in the investigation (see August 22, 2001), and Almihdhar and Alhazmi are soon watchlisted (see August 23, 2001). [US Department of Justice, 11/2004, pp. 300-301, 313 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file]

Entity Tags: Margaret Gillespie, Nawaf Alhazmi, Dina Corsi, Alec Station, Central Intelligence Agency, Khalid Almihdhar, Federal Bureau of Investigation

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

FBI headquarters agent Dina Corsi learns that al-Qaeda leader Khallad bin Attash attended a summit in Malaysia that was also attended by 9/11 hijackers Khalid Almihdhar and Nawaf Alhazmi (see January 5-8, 2000); an e-mail sent by Corsi on this date contains the first reference in FBI documents to bin Attash’s presence at the Malaysia summit. Although it is her job to support the investigation into the attack on the USS Cole (see October 12, 2000), which bin Attash commanded, and she is aware that bin Attash is important to the Cole investigation, even saying that she is focused on his identity and whereabouts, she fails to communicate this information to the agents investigating the bombing, who do not receive it before 9/11 (see August 30, 2001). After 9/11, she will say she cannot recall how she learned this information and an investigation by the Justice Department’s Office of Inspector General will fail to find any documents that cast light on the matter. Although she does not do anything with this information before another FBI agent tells her Khalid Almihdhar is in the US (see August 21-22, 2001), she will later say that the information bin Attash was at the Malaysia summit was important, as it connected Almihdhar and Alhazmi to the Cole bombing. She will also say that CIA officers Tom Wilshire and Clark Shannon, who she discussed al-Qaeda’s Malaysia summit with and who knew that bin Attash was in Malaysia with Alhazmi and Almihdhar (see Late May, 2001, Mid-May 2001 and June 11, 2001), did not give her this information. Although Corsi and others know that bin Attash is an important al-Qaeda leader, he is not watchlisted at this point, although one of his aliases is watchlisted in August (see August 23, 2001). [US Department of Justice, 11/2004, pp. 280, 284, 286, 293, 296, 302 pdf file]

Entity Tags: Tom Wilshire, Khallad bin Attash, Nawaf Alhazmi, Federal Bureau of Investigation, Central Intelligence Agency, Khalid Almihdhar, Clark Shannon, Dina Corsi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The CIA cable watchlisting Alhazmi, Almihdhar, and two others (the sections mentioning Shakir and bin Attash are blacked out).The CIA cable watchlisting Alhazmi, Almihdhar, and two others (the sections mentioning Shakir and bin Attash are blacked out). [Source: FBI] (click image to enlarge)Thanks to the request of Margaret Gillespie, an FBI analyst assigned to the CIA’s Counter Terrorism Center, the CIA sends a cable to the State Department, INS, Customs Service, and FBI requesting that “bin Laden-related individuals” Nawaf Alhazmi, Khalid Almihdhar, Ahmad Hikmat Shakir, and Salah Saeed Mohammed bin Yousaf (an alias for Khallad bin Attash) be put on the terrorism watch list. All four individuals had attended the January 2000 al-Qaeda summit in Malaysia (see January 5-8, 2000). The cable mostly focuses on Almihdhar, briefly outlining his attendance at the Malaysia summit and his subsequent travel to the US in January 2000 and July 2001. Since March 2000, if not earlier, the CIA has had good reason to believe Alhazmi and Almihdhar were al-Qaeda operatives living in the US, but apparently did nothing and told no other agency about it until now. The hijackers are not located in time, and both die in the 9/11 attacks. FBI agents later state that if they been told about Alhazmi and Almihdhar sooner, “There’s no question we could have tied all 19 hijackers together” given the frequent contact between these two and the other hijackers. [Newsweek, 6/2/2002; 9/11 Commission, 7/24/2004, pp. 538; US Department of Justice, 11/2004, pp. 32-36, 302] However, in what the Washington Post calls a “critical omission,” the FAA, the Treasury Department’s Financial Crimes Enforcement Network, and the FBI’s Financial Review Group are not notified. The two latter organizations have the power to tap into private credit card and bank data, and claim they could have readily found Alhazmi and Almihdhar, given the frequency the two used credit cards. [Washington Post, 7/25/2003] Furthermore, counterterrorism chief Richard Clarke and his Counterterrorism Security Group are not told about these two operatives before 9/11 either. [Newsweek, 3/24/2004] The CIA later claims the request was labeled “immediate,” the second most urgent category (the highest is reserved for things like declarations of war). [Los Angeles Times, 10/28/2001] The FBI denies that it was marked “immediate” and other agencies treated the request as a routine matter. [Los Angeles Times, 10/18/2001; US Congress, 9/20/2002] The State Department places all four men on the watch list the next day. [US Congress, 7/24/2003 pdf file] However, this watch list, named TIPOFF, checks their names only if they use international flights. There is another watch list barring suspected terrorists from flying domestically. On 9/11, it contains only 12 names, including Khalid Shaikh Mohammed and other al-Qaeda figures, and some names are added as late as August 28, 2001. But none of these four men are added to this domestic list before 9/11.(see April 24, 2000). [9/11 Commission, 1/26/2004]

Entity Tags: Khalid Shaikh Mohammed, Margaret Gillespie, Khallad bin Attash, TIPOFF, Richard A. Clarke, Khalid Almihdhar, Nawaf Alhazmi, US Department of State, US Customs Service, Financial Crimes Enforcement Network, US Immigration and Naturalization Service, Ahmad Hikmat Shakir, Central Intelligence Agency, Federal Bureau of Investigation, Federal Aviation Administration, Counterterrorism and Security Group

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

When the US intelligence community watchlists the alias Salah Saeed Mohammed bin Yousaf, which is used by al-Qaeda leader Khallad bin Attash (see August 23, 2001), it fails to realize that “bin Yousaf” is really bin Attash, who is known to be one of the masterminds of the USS Cole bombing (see Late October-Late November 2000 and November 22-December 16, 2000). The CIA knows that both bin Attash and “Salah Saeed Mohammed bin Yousaf” were in Malaysia with 9/11 hijackers Khalid Almihdhar and Nawaf Alhazmi in January 2000 (see January 5-8, 2000, January 8, 2000, and January 4, 2001). Furthermore, the CIA has a photo of bin Attash provided by the Yemeni government, and surveillance photos and video of bin Attash with Alhazmi and Almihdhar at an al-Qaeda summit in Malaysia (see January 5-8, 2000 and Shortly After and January 5, 2000). And when bin Attash applied for a US visa, he used the “bin Yousaf” alias (see April 3, 1999), so presumably a comparison of his photo from that application with other photos would reveal that “bin Yousaf” and bin Attash are one and the same person. However, apparently no check is made for any US visa of “bin Yousaf,” even after he is watchlisted to prevent him from coming into the US, which would require a visa. Had a check been made, it would have been discovered that he applied for a visa at the same time as both Almihdhar and Alhazmi (see April 3-7, 1999), the very people who have been watchlisted together with him. Presumably, discovering that Alhazmi and Almihdhar had applied for US visas with one of the Cole masterminds would have greatly increased the urgency of finding them. [9/11 Commission, 7/24/2004, pp. 538; US Department of Justice, 11/2004, pp. 248, 300-3 pdf file] The US missed other opportunities to learn more about this alias (see After January 8, 2000 and After December 16, 2000).

Entity Tags: Central Intelligence Agency, Federal Bureau of Investigation, Khallad bin Attash

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Hijacker Khalid Almihdhar buys his 9/11 plane ticket on-line using a credit card; hijacker Nawaf Alhazmi does the same two days later, and also buys a ticket for his brother Salem (see August 25-September 5, 2001). Both men were put on a terrorist watch list on August 23 (see August 23, 2001), but the watch list only means they will be stopped if trying to enter or leave the US. There is another watch list that applies to domestic flights that some of their associates are on, but they are only placed on the international watch list (see April 24, 2000). Procedures are in place for law enforcement agencies to share watch list information with airlines and airports and such sharing is common, but the FAA and the airlines are not notified about this case, so the purchases raise no red flags. [Los Angeles Times, 9/20/2001; US Congress, 9/26/2002] An official later states that had the FAA been properly warned, “they should have been picked up in the reservation process.” [Washington Post, 10/2/2002] On September 4 and 5, 2001, an FBI agent will attempt to find Alhazmi and Almihdhar in the US, but will fail to conduct a simple credit card check that should have revealed these purchases (see September 4-5, 2001).

Entity Tags: Salem Alhazmi, Nawaf Alhazmi, Khalid Almihdhar, Federal Aviation Administration

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The NSA’s representative to the FBI asks the NSA for permission to pass intelligence information about 9/11 hijackers Khalid Almihdhar and Nawaf Alhazmi to FBI criminal agents investigating the bombing of the USS Cole and permission is granted the same day, but FBI headquarters does not forward this information to the Cole investigators. The request is made on behalf of FBI headquarters agent Dina Corsi, but Corsi does not want the agents to launch a criminal investigation to find Almihdhar in the US—she believes the information will be useful to them because of Almihdhar’s connection to the Cole bombing. The information identifies Almihdhar as an “Islamic extremist” and says that he traveled to Kuala Lumpur, where he met an associate named Nawaf (see January 5-8, 2000). This links Almihdhar to the Cole bombing because the FBI thinks one of the bombers, Fahad al-Quso, may have traveled to Kuala Lumpur at the same time as Almihdhar. Although the 9/11 Commission will say that Corsi “had permission to share the information” with the Cole investigators, she apparently does not do so, even though it is clear from conversations they have around this time that they want it (see August 28, 2001, and August 28, 2001, August 28-29, 2001, and August 29, 2001). [9/11 Commission, 7/24/2004, pp. 271, 539; US Department of Justice, 11/2004, pp. 276-7, 283, 286, 294, 304 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file]

Entity Tags: Nawaf Alhazmi, Usama bin Laden Unit (FBI), National Security Agency, FBI Headquarters, Fahad al-Quso, Dina Corsi, Khalid Almihdhar, FBI New York Field Office

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The FBI’s Minneapolis field office has submitted a memorandum to the Radical Fundamental Unit (RFU) at FBI headquarters for a search warrant under the Foreign Intelligence Surveillance Act (FISA) for Zacarias Moussaoui’s belongings (see August 23-27, 2001). Before it is submitted, RFU agent Mike Maltbie makes several alterations to the memo. In particular, he deletes a key section saying that a CIA officer had described Chechen rebel leader Ibn Khattab, to whom Moussaoui was connected, as an associate of bin Laden. He deletes this even though the FBI was recently warned that bin Laden and Ibn Khattab may be working together on attacks against US interests (see Before April 13, 2001). However, Minneapolis FBI agent Greg Jones objects in a lengthy e-mail that “we are setting this up for failure if we don’t have the foreign power connection firmly established for the initial review.” Jones also complains about other changes made by Maltbie, including:
bullet Maltbie changes a statement about Moussaoui “preparing himself to fight” to one saying he and an associate “train together in defensive tactics.”
bullet Maltbie changes the sentence, “Moussaoui was unable to give a convincing explanation for his paying $8300 for 747-400 training,” to “Moussaoui would give an explanation for his paying $8300 in cash for 747-700 flight simulation training.”
bullet Maltbie changes a statement that Moussaoui has no convincing explanation for the large sums of money he had to “Moussaoui would not explain the large sums of money known to have been in his possession.”
Maltbie responds by saying that they will attempt to put something together for the foreign power requirement and by changing some, but not all of the sections Jones complains about. However, Minneapolis is still unhappy and the Justice Department’s Office of Inspector General will state that after Jones’ complaints are taken into consideration the memo is only “slightly less persuasive.” The key section about Chechnya is not reinstated, but Moussaoui’s links to Chechnya are discussed at the relevant meeting with an attorney about the request (see August 28, 2001). [US Department of Justice, 11/2004, pp. 161-4, 209-211 pdf file]

Entity Tags: FBI Minnesota field office, FBI Headquarters, Radical Fundamentalist Unit, Greg Jones, Michael Maltbie

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

FBI headquarters agent Dina Corsi asks the FBI’s New York field office to open an intelligence investigation into future 9/11 hijacker Khalid Almihdhar and locate him in the US. Corsi’s written request mentions Almihdhar’s arrival in the US in July 2001 (see July 4, 2001), his previous travel to the US in January 2000 with Nawaf Alhazmi (see January 15, 2000), his attendance at al-Qaeda’s Malaysia summit (see January 5-8, 2000), his association with an al-Qaeda communications hub in Yemen (see Early 2000-Summer 2001), and similarities between his travel and that of Fahad al-Quso, Ibrahim al-Thawar (a.k.a. Nibras), and Khallad bin Attash (see January 13, 2000), operatives involved in the bombing of the USS Cole. Corsi does not mention that the CIA knows bin Attash also attended the Malaysia summit, as this information has not officially been passed to the FBI yet. [US Department of Justice, 11/2004, pp. 304 pdf file]

Entity Tags: Usama bin Laden Unit (FBI), Khallad bin Attash, Ibrahim al-Thawar, FBI Headquarters, Khalid Almihdhar, Dina Corsi, Fahad al-Quso

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Mike Maltbie and Rita Flack of the Radical Fundamentalist Unit (RFU) forward a request for a warrant to search Zacarias Moussaoui’s belongings (see August 21, 2001) to National Security Law Unit chief Spike Bowman. The request was submitted by the Minneapolis field office (see August 22-28, 2001), which has been trying to obtain a warrant for some time. Earlier in the day, Maltbie edited the request, removing information connecting Moussaoui to al-Qaeda through a rebel group in Chechnya (see August 28, 2001). RFU chief Dave Frasca was to attend the meeting, but is called away at the last minute. According to Bowman, who is already very familiar with the facts in this case, Maltbie is adamant that there is not enough evidence to issue the warrant. Bowman agrees, saying that the evidence fails to implicate Moussaoui as an agent of a foreign power. The FBI thus abandons the effort to obtain a FISA warrant and begins planning his deportation (see (August 30-September 10, 2001)). [US Department of Justice, 11/2004, pp. 164-6, 168 pdf file; US Department of Justice, 3/1/2006 pdf file]

Entity Tags: Rita Flack, Marion (“Spike”) Bowman, FBI Headquarters, FBI Minnesota field office, Radical Fundamentalist Unit, Michael Maltbie, National Security Law Unit

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Steve Bongardt, an FBI criminal agent investigating the bombing of the USS Cole, receives an e-mail from FBI headquarters asking the FBI’s New York office to start looking for future 9/11 hijacker Khalid Almihdhar under an intelligence investigation, but is forced to delete it following an argument with headquarters. The e-mail was not addressed to Bongardt, but forwarded to him by a supervisor, possibly in error. However, Bongardt calls Dina Corsi, the headquarters agent who wrote the e-mail, and expresses his surprise at the information contained in it, saying: “Dina, you got to be kidding me! Almihdhar is in the country?” He tells her the search should be conducted as a criminal investigation, not an intelligence investigation. Corsi incorrectly replies that the “wall” prevents the search from being carried out by criminal agents (see Early 1980s and July 19, 1995), as the investigation requires intelligence from the NSA that criminal agents cannot have, and she forces Bongardt to delete the e-mail from his computer (see August 29, 2001). [9/11 Commission, 7/24/2004, pp. 271; US Department of Justice, 11/2004, pp. 304 pdf file; Wright, 2006, pp. 353]

Entity Tags: Usama bin Laden Unit (FBI), Steve Bongardt, Dina Corsi, FBI New York Field Office, FBI Headquarters, Khalid Almihdhar

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

FBI New York agent Steve Bongardt, FBI headquarters agent Dina Corsi, and acting FBI Osama bin Laden unit head Rod Middleton, who is Corsi’s supervisor, discuss whether the search for future 9/11 hijacker Khalid Almihdhar should be an intelligence or criminal investigation. Bongardt argues that the search should be a criminal investigation because of Almihdhar’s connection to the bombing of the USS Cole and because more agents could be assigned to a criminal investigation. (Note: the office only has one rookie intelligence agent available.) He also says a criminal investigation would have better tools, such as grand jury subpoenas, which are faster and easier to obtain than the tools in an intelligence investigation. Corsi and Middleton say that the “wall” prevents the intelligence information necessary for the case being shared with criminal investigators, so the search must be an intelligence investigation. (Note: Corsi and Middleton are wrong (see August 29, 2001).) Bongardt is unhappy with this and requests an opinion from the Justice Department’s national security law unit (see August 28-29, 2001). [US Department of Justice, 11/2004, pp. 307 pdf file]

Entity Tags: Usama bin Laden Unit (FBI), Rod Middleton, Dina Corsi, Steve Bongardt, FBI New York Field Office, FBI Headquarters, Khalid Almihdhar

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

FBI headquarters agents Dina Corsi and Rod Middleton contact Justice Department lawyer Sherry Sabol to ask her opinion on the search for 9/11 hijacker Khalid Almihdhar, but Sabol will later say that Corsi misrepresents her advice to other agents. Corsi contacts Sabol, an attorney at the national security law unit, to ask her about legal restrictions on the search for Almihdhar, because of an argument she has had with New York agent Steve Bongardt about whether the search should be an intelligence or criminal investigation (see August 28, 2001 and August 28, 2001). Corsi will later tell Bongardt that Sabol told her that the information needed for the investigation cannot be passed on to criminal agents at the FBI, only intelligence agents, and that if Almihdhar is located, a criminal agent cannot be present at an interview. [US Department of Justice, 11/2004, pp. 307-8 pdf file] Corsi’s understanding of the issue is wrong, and the “wall,” which restricted the passage of some intelligence information to criminal agents at the FBI, does not prevent the information in question being shared with criminal agents (see August 29, 2001). The 9/11 Commission will comment that Corsi “appears to have misunderstood the complex rules that could apply to the situation.” [9/11 Commission, 7/24/2004, pp. 271] In addition, Sabol will later insist that her advice was very different than what Corsi claims it is. She will deny saying a criminal agent could not interview Almihdhar, arguing that she would not have given such inaccurate advice. She will also say the caveat on the intelligence information from the NSA would not have stopped criminal agents getting involved and, in any case, the NSA would have waived the caveat if asked. (Note: the NSA did so at Corsi’s request just one day earlier (see August 27-28, 2001), but presumably Corsi does not tell Sabol this.) [9/11 Commission, 7/24/2004, pp. 271] Larry Parkinson, the FBI’s general counsel at this time, will later say there was no legal bar to a criminal agent being present at an interview and that he would be shocked if Sabol had actually told Corsi this. [9/11 Commission, 2/24/2004] Furthermore, Corsi apparently does not tell Sabol that Almihdhar is in the US illegally. The illegal entry is a crime and means criminal FBI agents can search for him (see August 29, 2001).

Entity Tags: Steve Bongardt, Sherry Sabol, Usama bin Laden Unit (FBI), Larry Parkinson, Khalid Almihdhar, Dina Corsi, FBI Headquarters, FBI New York Field Office, National Security Law Unit, Rod Middleton

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The Bush administration attempts to repair its relation with Saudi Arabia after a dramatic letter from Saudi Crown Prince Abdullah. On August 27, 2001, Abdullah, the de facto leader of Saudi Arabia, sent a message to President Bush threatening to end the Saudi alliance with the US because of what they see as US favoritism towards Israel (see August 27, 2001). Two days later, Bush sends a two-page letter to Abdullah: “Let me make one thing clear up front: nothing should ever break the relationship between us. There has been no change in the strategic equation. I firmly believe the Palestinian people have a right to self-determination and to live peacefully and securely in their own state, in their own homeland, just as the Israelis have the right to live peacefully and safely in their own state.” Journalist Bob Woodward will later note that this “was a much bigger step than President Clinton had taken. Even as Clinton had tried to fashion a Middle East peace agreement as his legacy, he had never directly supported a separate Palestinian state.” On September 6, Abdullah replies, “Mr. President, it was a great relief to me to find in your letter a clear commitment confirming the principle in which the peace process was established. I was particularly pleased with your commitment to the right of the Palestinians to self-determination as well as the right to peace without humiliation, within their independent state.” The Saudis appear appeased. [Woodward, 2006, pp. 77-79] Also on September 6, Bush holds a meeting with his top advisers and suggests a change of policy towards Palestine, including public support for a separate Palestinian state. However, days before Bush is to announce these new policies, the 9/11 attacks take place. None of the planned US policy changes materialize (see September 6, 2001).

Entity Tags: George W. Bush, Abdullah bin Abdulaziz al-Saud

Timeline Tags: Complete 911 Timeline

According to author Lawrence Wright, on this day there is a conference call between FBI field agent Steve Bongardt, FBI headquarters agent Dina Corsi, and a CIA supervisor at Alec Station, the CIA’s bin Laden unit, who tells Bongardt to stand down in the search for future 9/11 hijacker Khalid Almihdhar. Corsi and Bongardt have been arguing over whether the search for Almihdhar in the US should be a criminal or intelligence investigation (see August 28, 2001 and August 28, 2001), and the CIA supervisor apparently sides with Corsi, saying the search should be an intelligence investigation, and so Bongardt, a criminal agent, cannot be involved in it. Bongardt is angry with this and remarks, “If this guy [Almihdhar] is in the country, it’s not because he’s going to f___ing Disneyland!” [Wright, 2006, pp. 353-4] However, there will be no mention of this conversation in the 9/11 Commission Report or the Justice Department’s report into the FBI’s performance before 9/11. [9/11 Commission, 7/24/2004, pp. 271; US Department of Justice, 11/2004, pp. 306-7 pdf file] According to the Justice Department report, there is a similar conference call between Bongardt, Corsi, and her supervisor at the FBI around this time (see August 28, 2001). It is possible Wright is confusing the supervisor of the CIA’s bin Laden unit with the supervisor of the FBI’s bin Laden unit, meaning that the CIA supervisor is not involved in this argument.

Entity Tags: Steve Bongardt, Alec Station, Khalid Almihdhar, Central Intelligence Agency, FBI New York Field Office, Dina Corsi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The FBI opens an intelligence investigation to find future 9/11 hijacker Khalid Almihdhar, despite protests from the FBI New York field office that FBI headquarters has wrongly insisted on an intelligence investigation, when a criminal investigation would be more appropriate and have a better chance of finding him. The Justice Department’s office of inspector general will later conclude that “the designation of the Almihdhar matter as an intelligence investigation, as opposed to a criminal investigation, undermined the priority of any effort to locate Almihdhar.” Upon learning of the decision, Steve Bongardt, an investigator working on the USS Cole bombing investigation, writes to headquarters agent Dina Corsi to express his frustration. He points out that she is unable to produce any solid documentary evidence to support her view of the “wall,” a mechanism that restricts the passage of some intelligence information to criminal agents at the FBI (see Early 1980s and July 19, 1995), and that her interpretation of the “wall” is at odds with the purpose for which it was established. He adds: “Whatever has happened to this—someday someone will die—and wall or not—the public will not understand why we were not more effective and throwing every resource we had at certain ‘problems.’ Let’s hope the [Justice Department’s] National Security Law Unit will stand behind their decisions then, especially since the biggest threat to us now, UBL [Osama bin Laden], is getting the most ‘protection.’” [US Congress, 9/20/2002; New York Times, 9/21/2002; US Department of Justice, 11/2004, pp. 307-9 pdf file; New Yorker, 7/10/2006 pdf file] Both the Justice Department’s office of inspector general and the 9/11 Commission will later back Bongardt and say the investigation should have been a criminal investigation, as the “wall” procedures did not apply. The inspector general will comment that Bongardt “was correct that the wall had been created to deal with the handling of only [Foreign Intelligence Surveillance Act] information and that there was no legal barrier to a criminal agent being present for an interview with Almihdhar if it occurred in the intelligence investigation.” [US Department of Justice, 11/2004, pp. 351 pdf file] The 9/11 Commission will remark that Corsi “misunderstood” the wall and that, “Simply put, there was no legal reason why the information [Corsi] possessed could not have been shared with [Bongardt].” It will conclude: “It is now clear that everyone involved was confused about the rules governing the sharing and use of information gathered in intelligence channels. Because Almihdhar was being sought for his possible connection to or knowledge of the Cole bombing, he could be investigated or tracked under the existing Cole criminal case. No new criminal case was needed for the criminal agent to begin searching for [him]. And as the NSA had approved the passage of its information to the criminal agent, he could have conducted a search using all available information. As a result of this confusion, the criminal agents who were knowledgeable about al-Qaeda and experienced with criminal investigative techniques, including finding suspects and possible criminal charges, were thus excluded from the search.” [9/11 Commission, 7/24/2004, pp. 271, 539]

Entity Tags: Osama bin Laden, Steve Bongardt, Usama bin Laden Unit (FBI), Office of the Inspector General (DOJ), National Commision on Terrorist Attacks, Foreign Intelligence Surveillance Act, Dina Corsi, FBI Headquarters, Khalid Almihdhar, FBI New York Field Office

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The CIA finally tells the FBI that al-Qaeda leader Khallad bin Attash attended an al-Qaeda summit in Malaysia in January 2000 with future 9/11 hijackers Khalid Almihdhar and Nawaf Alhazmi (see January 5-8, 2000). The CIA monitored the meeting and has known that bin Attash attended it for at least eight months (see January 4, 2001), but repeatedly failed to tell the FBI of this (see Shortly Before February 1, 2001, February 1, 2001, Mid-May 2001, and June 11, 2001). The CIA will later say that it thought the FBI knew of the identification in January 2001 (see January 5, 2001 and After), but a CIA manager asked for permission to pass the information to the FBI in July 2001, implying he knew the FBI did not have the information (see July 13, 2001). [US Department of Justice, 11/2004, pp. 298, 305, 310 pdf file] In addition, the text of the notifiction states, “We wish to advise you that, during a previously scheduled meeting with our joint source,” bin Attash was identified in a surveillance photo. [US Congress, 7/24/2003, pp. 150 pdf file] The cable containing the information is for Rodney Middleton, acting head of the FBI’s bin Laden unit, and also says that, if the FBI thinks it does not have all the photographs it needs of the Malaysia summit, it should ask the CIA for them. Middleton is aware that the FBI is investigating Almihdhar (see August 29, 2001), but there is no record of him or anyone else providing this information to either the agent investigating Almihdhar or the main investigation of the USS Cole bombing, which bin Attash commanded. The information was requested by FBI agent Dina Corsi and was passed through a CIA Counterterrorist Center representative to the FBI, presumably Tom Wilshire. Although one of bin Attash’s aliases was watchlisted one week ago (see August 23, 2001), he is not watchlisted under his real name even at this point, meaning the commander of the USS Cole attack can enter the US under his own name as he pleases. [US Department of Justice, 11/2004, pp. 298, 305, 310 pdf file]

Entity Tags: Tom Wilshire, Rod Middleton, Usama bin Laden Unit (FBI), Nawaf Alhazmi, Central Intelligence Agency, Khalid Almihdhar, Dina Corsi, Federal Bureau of Investigation, Khallad bin Attash

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Prince Turki al-Faisal, head of Saudi Arabia’s intelligence service for 24 years, is replaced. No explanation is given. He is replaced by Nawaf bin Abdul Aziz, his nephew and the king’s brother, who has “no background in intelligence whatsoever.” [Agence France-Presse, 8/31/2001; Wall Street Journal, 10/22/2001; Seattle Times, 10/29/2001] The Wall Street Journal later reports: “The timing of Turki’s removal—August 31—and his Taliban connection raise the question: Did the Saudi regime know that bin Laden was planning his attack against the US? The current view among Saudi-watchers is probably not, but that the House of Saud might have heard rumors that something was planned, although they did not know what or when. (An interesting and possibly significant detail: Prince Sultan, the defense minister, had been due to visit Japan in early September, but canceled his trip for no apparent reason less than two days before an alleged planned departure.)” [Wall Street Journal, 10/22/2001] It will later come out that Turki’s removal takes place during a time of great turmoil in the relationship between the US and Saudi Arabia, though it is not known if there is a connection (see August 27, 2001, August 29-September 6, 2001, and September 6, 2001). Turki is later sued in August 2002 for his role in 9/11 (see August 15, 2002), and is later appointed ambassador to Britain (see October 18, 2002) and then ambassador to the US (see August 21, 2005).

Entity Tags: Turki al-Faisal, Taliban, Osama bin Laden, Sultan bin Abdul Aziz Al Saud, Nawaf bin Abdul Aziz

Timeline Tags: Complete 911 Timeline

I-49, a squad of FBI agents and Justice Department prosecutors that began focusing on bin Laden in 1996 (see January 1996), is upset that the NSA is not sharing its monitoring of the phone calls of Khalid Shaikh Mohammed (KSM). The squad builds their own antenna in Madagascar specifically to intercept KSM’s calls. [Wright, 2006, pp. 344] It has not been revealed when this antenna was built or what was learned from this surveillance. However, there have been media reports that the NSA monitored some phone calls between KSM and Mohamed Atta in the summer of 2001 (see Summer 2001). Further, US intelligence monitored a call between KSM and Atta a day before 9/11 that was the final go-ahead for the attacks (see September 10, 2001). So presumably the I-49 squad should have known about these calls as well if this antenna did what it was designed to do.

Entity Tags: Mohamed Atta, National Security Agency, I-49, Federal Bureau of Investigation, Khalid Shaikh Mohammed

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

White House counterterrorism chief Richard Clarke sends a memo to National Security Adviser Condoleezza Rice in which he warns that hundreds of Americans could die in an attack by al-Qaeda and complains that the Bush administration is not doing enough to combat the threat posed by the terrorist network. [9/11 Commission, 3/24/2004; Washington Post, 3/25/2004] The National Security Council’s principals committee—a group of senior officials who advise the president on issues of national security policy—is set to meet today to discuss al-Qaeda. Before the meeting takes place, Clarke sends a memo to Rice in which he criticizes US counterterrorism efforts.
Al-Qaeda Could Kill 'Hundreds of Americans' - The “real question” before the members of the principals committee, Clarke writes in the memo, is, “[A]re we serious about dealing with the al-Qaeda threat?” He suggests: “Decision makers should imagine themselves on a future day when the [White House Counterterrorism Security Group] has not succeeded in stopping al-Qaeda attacks and hundreds of Americans lay dead in several countries, including the US. What would those decision makers wish that they had done earlier?” “That future day could happen at any time,” he adds.
Clarke Complains about the Lack of Response to the USS Cole Bombing - Clarke criticizes the US military for failing to respond to the attack on the USS Cole in Yemen, in October 2000 (see October 12, 2000). “Many in al-Qaeda and the Taliban may have drawn the wrong lesson from the Cole: that they can kill Americans without there being a US response, without there being a price,” he writes. He states that he cannot understand “why we continue to allow the existence of large-scale al-Qaeda bases where we know people are being trained to kill Americans.”
Clarke Warns of a Possible 'Big Attack, with Lots of Casualties' - Clarke complains that without adequate funding: “You are left with a modest effort to swat flies, to try to prevent specific al-Qaeda attacks by using [intelligence] to detect them, and friendly governments’ police and intelligence officers to stop them. You are left waiting for the big attack, with lots of casualties, after which some major US retaliation will be in order.” [9/11 Commission, 7/24/2004, pp. 212-213]
Rice Later Says Memo Is 'Not a Warning about September 11th' - Rice will later say of Clarke’s memo: “It would not be appropriate or correct to characterize what Dick [Clarke] wrote to me on September 4th as a warning of an impending attack. What he was doing was, I think, trying to buck me up so that when I went into this principals meeting, I was sufficiently on guard against the kind of bureaucratic inertia that he had fought all of his life.” The memo, she will say, “was a warning to me not to get dragged down by the bureaucracy, not a warning about September 11th.” [9/11 Commission, 4/8/2004] The principals committee’s meeting today is the committee’s first meeting on al-Qaeda issues. [9/11 Commission, 3/24/2004; 9/11 Commission, 7/24/2004, pp. 212] Clarke had “urgently” called for such a meeting back in January this year (see January 25, 2001). [Clarke, 2004, pp. 237]

Entity Tags: Richard A. Clarke, Condoleezza Rice, Al-Qaeda

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Oklahoma City District Attorney Wes Lane announces that Oklahoma will continue prosecuting convicted Oklahoma City bombing conspirator Terry Nichols (see March 29, 1999) on 160 state charges of murder, in part because the state fears Nichols may win his federal appeals (see June 4, 1998). “I will not roll the dice on this issue. There is simply too much at stake,” Lane says. He says that the state will seek the death penalty against Nichols. Lane took over the case after District Attorney Robert Macy retired in June 2001; some have speculated that Oklahoma might drop the case due to the expenditure, the difficulty of finding an impartial jury, and the emotional toll on the victims of another trial. Nichols’s lead lawyer for the state case, Brian Hermanson, writes in a letter quoted by local newspapers that Nichols was willing to drop his appeals and accept a federal life sentence to avoid a state trial. The letter states: “Taking such a step ensures that he will spend the rest of his life in prison. It would enable Mr. Lane to drop the state prosecution, thereby sparing Oklahoma the trauma and expense of another trial.” Lane responds that “the interests of the people of the State of Oklahoma cannot be vindicated by the blind reliance on the federal government or Terry Lynn Nichols,” and says he will seek sanctions against Hermanson for what he calls a “glaring, blatant violation” of a state court order not to discuss the case. Shelly Thompson, who lost her mother in the blast (see 8:35 a.m. - 9:02 a.m. April 19, 1995), says: “You can’t just get away with a little bit of a crime. We’re going to go for the whole thing. I want to make sure he will stay in prison for his life. This is something I need to do for her. He was not found guilty in my mother’s death and 159 other deaths. They are more than numbers.” [New York Times, 9/6/2001; The Oklahoman, 4/2009; Mayhem (.net), 4/2009]

Entity Tags: Terry Lynn Nichols, Brian Hermanson, Robert (“Bob”) Macy, Wes Lane, Timothy James McVeigh

Timeline Tags: US Domestic Terrorism

According to a New York Times article several days later, on this day President Bush holds a National Security Council meeting with Secretary of State Powell, National Security Adviser Rice, and others, to consider how to change his Middle East policy. This potential change in US policy comes after the Saudis threatened to end their alliance with the US because of US policy towards Israel and Palestine (see August 27, 2001 and August 29-September 6, 2001). It is reported that he is considering meeting with Palestinian leader Yasir Arafat when Arafat is scheduled to come to New York for the opening of the United Nations General Assembly two weeks later. Bush has so far been firm in refusing to meet with Arafat. According to the New York Times, at this meeting, “Bush discussed the wisdom of changing tack, officials said. While no clear decision was made, there was an inclination to go ahead with a meeting with Arafat if events unfolded in a more favorable way in the next 10 days or so…” Additionally, it is reported that Israeli foreign minister Shimon Peres will meet with Arafat in mid-September, in what it is hoped will be “the first of a series that could start a process of serious dialogue” between Palestine and Israel. [New York Times, 9/9/2001] Reporter Bob Woodward will add in 2006, “Bush agreed to come out publicly for a Palestinian state. A big rollout was planned for the week of September 10, 2001.” [Woodward, 2006, pp. 77] But after the 9/11 attacks a few days later, Bush and Peres do not go forward with any meetings with Arafat and US policy does not change. The Nation will later comment, “In the aftermath of [9/11], few people recalled that for a brief moment in the late summer of 2001, the Bush Administration had considered meeting with Arafat and deepening its political involvement in the Israeli-Palestinian conflict.” [Nation, 7/14/2005] The leak to the New York Times about this September 6 meeting will result in a wide FBI investigation of Israeli spying in the US (see September 9, 2001).

Entity Tags: Condoleezza Rice, Colin Powell, Yasser Arafat, Shimon Peres, George W. Bush

Timeline Tags: Complete 911 Timeline

9/11 hijacker Marwan Alshehhi transfers $200 from his and Atta’s joint account at SunTrust Bank to fellow hijacker Abdulaziz Alomari’s account in Buraidah, Saudi Arabia. Alomari’s account is with Al Rajhi Banking & Investment Corp, which will later be unsuccessfully sued for allegedly supporting terrorism (see August 15, 2002). The transfer costs $50 plus charges. The reason for the transfer is not clear, as Alomari, who also has an account with the Hudson United Bank in the US (see June 27-August 23, 2001), had only left Florida the previous day and will be in Boston at the same time as Alshehhi on September 9. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file; US District Court for the Eastern District of Virginia; Alexandria Division, 7/31/2006 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file] Records show that Alshehhi completes the transaction just before 4.00 p.m. However, according to some accounts, Alshehhi is drinking at Shuckums bar at this time (see September 7, 2001). [Washington Post, 9/13/2001; Observer, 9/16/2001]

Entity Tags: Abdulaziz Alomari, Marwan Alshehhi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A training exercise is held at New York’s La Guardia Airport, based around the scenario of a terrorist attack with a biological weapon. Mark Edelman, chief external relations officer of the Greater New York chapter of the American Red Cross, will later say the Greater New York chapter has been preparing for the possibility of a biological terrorist attack since the bombing of the Murrah Federal Building in Oklahoma City in 1995 (see 8:35 a.m. - 9:02 a.m. April 19, 1995). And today—“the very Saturday before September 11”—there is “a bioterror drill at La Guardia Airport,” he will add. Details of what the exercise involves are unstated. Whether any agencies other than the Red Cross participate in the exercise is also unstated. [Philanthropy News Digest, 12/7/2001] La Guardia Airport is located eight miles from midtown Manhattan in the borough of Queens, New York, and is operated by the Port Authority of New York and New Jersey. [Bloomberg, 7/27/2015; Reuters, 7/27/2015] Another exercise is being held there today by the New York City Fire Department Bureau of Emergency Medical Services, which is based around a simulated plane crash (see September 8, 2001). [Academic Emergency Medicine, 3/2002]

Entity Tags: Mark Edelman, American Red Cross, La Guardia Airport

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Osama bin Laden calls his stepmother and says, “In two days, you’re going to hear big news and you’re not going to hear from me for a while.” [Daily Telegraph, 10/2/2001] US officials will later tell CNN that “in recent years they’ve been able to monitor some of bin Laden’s telephone communications with his [step]mother. Bin Laden at the time was using a satellite telephone, and the signals were intercepted and sometimes recorded.” [New York Times, 10/2/2001] Stepmother Al-Khalifa bin Laden, who raised Osama bin Laden after his natural mother died, is apparently waiting in Damascus, Syria, to meet Osama there, so he calls to cancel the meeting. [Sunday Herald (Glasgow), 10/7/2001] They had met periodically in recent years. Before 9/11, to impress important visitors, NSA analysts would occasionally play audio tapes of bin Laden talking to his stepmother. The next day government officials say about the call, “I would view those reports with skepticism.” [CNN, 10/2/2001] Bin Laden gave his natural mother a similar warning some months ago that was also overheard by the NSA (see Spring-Summer 2001).

Entity Tags: National Security Agency, Al-Khalifa bin Laden, Osama bin Laden

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

David O. Cooke.David O. Cooke. [Source: US Department of Defense]Some Pentagon Renovation Program workers are concerned about the possibility of a plane being deliberately crashed into the Pentagon. This is according to Stacie Condrell, the leader of the Pentagon Renovation Program’s planning, relocation, requirements integration, standards, and space management group. Condrell will say, shortly after 9/11, that although the emergency response to an attack on the Pentagon was not part of its area of responsibility, her group had been “involved, as builders, in what we can do to be smarter and better prepared against things like” the 9/11 attack on the Pentagon.
Workers Contemplate a 'Crazy Pilot' Crashing a Plane into the Pentagon - She will say that, before 9/11, “the particular plane incident” her group thought might happen would involve “one of the regularly scheduled US Air commuter flights from North Carolina that flies directly over the center courtyard [of the Pentagon] 10 or 12 times a day.” This plane “would have a crazy pilot who would crash into the building.” The reason her group had this concern, Condrell will say, is that “all of the people specifically involved in analyzing the physical threat to our environment”—such as the secretary of defense, the other military secretaries, and members of the Defense Threat Reduction Agency and the Defense Protective Service—“mention over and over again that [the Pentagon is] the only national military headquarters in the world that allows commercial overflight.” [Historical Office, Office of the Secretary of Defense, 10/30/2001 pdf file]
Administrator Considers the Possibility of a Plane Hitting the Pentagon - David O. “Doc” Cooke, the Pentagon’s director of administration and management, will similarly say that the event of a plane being deliberately crashed into the Pentagon is seen as a possibility before 9/11. He will say that ways in which the Pentagon might be attacked that are considered possible include “a small aircraft, probably containing explosives, which would either drop the explosive or possibly dive into the building.” [Historical Office, Office of the Secretary of Defense, 10/18/2001 pdf file]
An Explosion outside the Pentagon Is Seen as the Biggest Threat - However, Lee Evey, manager of the Pentagon Renovation Program from November 1997, will say that an attack involving an explosion outside the building is considered the biggest danger to the Pentagon. When asked what he had considered the most likely threat to the Pentagon before 9/11, he will say that a “blast”—meaning an external explosion—“as a threat to the building was very much on our minds.” He will add that the Oklahoma City and Khobar Towers bombings in 1995 and 1996, respectively (see 8:35 a.m. - 9:02 a.m. April 19, 1995 and June 25, 1996), “really influenced our thinking.” [Historical Office, Office of the Secretary of Defense, 10/22/2001 pdf file] Due to this concern, around 1997 or 1998, the Army Corps of Engineers performs simulations to measure how much damage the Pentagon would suffer if a truck bomb exploded outside it. [Historical Office, Office of the Secretary of Defense, 12/7/2001 pdf file; Vogel, 2007, pp. 417] The Pentagon Renovation Program, which began in the early 1990s, involves a complete overhaul of the interior of the Pentagon. [American Forces Press Service, 9/30/2005] From 1998, upgrading security at the Pentagon is one of its priorities. [Goldberg et al., 2007, pp. 6]

Entity Tags: David O. Cooke, Pentagon Renovation Program, Lee Evey, Stacie Condrell

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An Echelon station in Menwith Hill, Britain.An Echelon station in Menwith Hill, Britain. [Source: BBC]By the 1980s, a high-tech global electronic surveillance network shared between the US, Britain, Canada, Australia, and New Zealand is gathering intelligence all over the world. The BBC describes Echelon’s power as “astounding,” and elaborates: “Every international telephone call, fax, e-mail, or radio transmission can be listened to by powerful computers capable of voice recognition. They home in on a long list of key words, or patterns of messages. They are looking for evidence of international crime, like terrorism.” [BBC, 11/3/1999] One major focus for Echelon before 9/11 is al-Qaeda. For instance, one account mentions Echelon intercepting al-Qaeda communications in Southeast Asia in 1996 (see Before September 11, 2001). A staff member of the National Security Council who regularly attends briefings on bin Laden states, “We are probably tapped into every hotel room in Pakistan. We can listen in to just about every phone call in Afghanistan.” However, he and other critics will claim one reason why US intelligence failed to stop terrorism before 9/11 was because there was too much of a focus on electronic intelligence gathering and not enough focus on human interpretation of that vast data collection. [Toronto Star, 2/2/2002]

Entity Tags: United Kingdom, United States, Osama bin Laden, Echelon, National Security Council, Canada, Australia, Al-Qaeda, New Zealand

Timeline Tags: Complete 911 Timeline, 9/11 Timeline, Civil Liberties

Just prior to 9/11, the CIA and FBI do not have enough staff working on al-Qaeda. Only 17 to 19 people are working in the FBI’s special unit focusing on bin Laden and al-Qaeda. [US Congress, 9/18/2002] The FBI has a $4.3 billion anti-terrorism budget, but of its 27,000 employees, just 153 are devoted to terrorism analysis. [Sydney Morning Herald, 6/8/2002] The FBI’s “analytic expertise has been ‘gutted’ by transfers to operational units” and only one strategic analyst is assigned full time to al-Qaeda. The FBI office in New York is very aware of the threat from bin Laden, but many branch offices remain largely unaware. [US Congress, 9/18/2002] A senior FBI official later tells Congress that there are fewer FBI agents assigned to counterterrorism on this day than in August 1998, when the US embassy bombings in Africa made bin Laden a household name. [New York Times, 9/22/2002] The CIA has only about 35 to 40 people assigned to their special bin Laden unit. It has five strategic analysts working full time on al-Qaeda. [US Congress, 9/18/2002] The CIA and FBI later complain that some of these figures are misleading. [New York Times, 9/18/2002] “Individuals in both the CIA and FBI units… reported being seriously overwhelmed by the volume of information and workload prior to September 11, 2001.” Despite numerous warnings that planes could be used as weapons, such a possibility was never studied, and a congressional report later blames lack of staff as a major reason for this. [US Congress, 9/18/2002] Senator Patrick Leahy (D-VT) also notes, “Between the Department of Justice and the FBI, they had a whole task force working on finding a couple of houses of prostitution in New Orleans. They had one on al-Qaeda.” [CBS News, 9/25/2002]

Entity Tags: Patrick J. Leahy, US Congress, Osama bin Laden, Alec Station, Central Intelligence Agency, Al-Qaeda, Federal Bureau of Investigation

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Khalid Almihdhar and Majed Moqed, two of the men who will allegedly hijack Flight 77, check in at the American Airlines ticket counter at Washington’s Dulles International Airport. [9/11 Commission, 7/24/2004, pp. 2-3; 9/11 Commission, 8/26/2004, pp. 27] They are recorded by one of the airport’s security cameras approaching the ticket counter, with Moqed pulling a large, dark, roller-type suitcase and Almihdhar pulling a smaller, dark, roller-type suitcase. [Federal Bureau of Investigation, 9/19/2001] They are checked in by a female ticketing agent for American Airlines whose name is unstated. The ticketing agent will later recall Moqed giving her a small, old, leather suitcase to check in. Almihdhar, meanwhile, has a carry-on bag with him, she will say in one interview with the FBI. However, a week later she will tell the FBI he had no bags with him.
One Hijacker Seems Unable to Understand the Agent's Questions - Almihdhar and Moqed appear to be in a very good mood and are polite as they are checked in. They provide Virginia identification. One of them seems to be in charge and answers all of the ticketing agent’s questions. He hesitates, though, before responding to the question, “Has anyone given you anything to carry on the flight?” The other man appears unable to understand the security questions he is asked. [Federal Bureau of Investigation, 9/12/2001; Federal Bureau of Investigation, 9/19/2001] After being checked in, the two men proceed to a security screening checkpoint (see 7:18 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 27] Almihdhar is pulling along his suitcase but Moqed does not have his suitcase with him at this point. [Federal Bureau of Investigation, 9/19/2001] As they leave the ticket counter, they wave and smile at the ticketing agent. [Federal Bureau of Investigation, 9/19/2001]
Hijackers Are Flagged by a Computerized Prescreening System - Almihdhar and Moqed are both flagged by CAPPS (the Computer Assisted Passenger Prescreening System) when they check in. [9/11 Commission, 7/24/2004, pp. 3] CAPPS is an FAA-approved automated system administered by commercial airlines that aims to identify passengers whose profile suggests they may pose more than a minimal risk to aircraft. Passengers selected by CAPPS have their baggage screened for explosives or held off the plane until they have boarded. [9/11 Commission, 7/24/2004, pp. 84; Trento and Trento, 2006, pp. 12] Almihdar’s name was recently added to a terrorism watch list (see August 23, 2001). [Associated Press, 7/22/2004; 9/11 Commission, 7/24/2004, pp. 270] Almihdhar was recorded on video in a terminal at Dulles Airport at some time the previous evening, possibly accompanied by Salem Alhazmi, another one of the alleged Flight 77 hijackers (see September 10, 2001). [9/11 Commission, 9/29/2003 pdf file; Federal Bureau of Investigation, 11/14/2003 pdf file]

Entity Tags: American Airlines, Khalid Almihdhar, Computer Assisted Passenger Prescreening System, Majed Moqed

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Vaughn Allex.Vaughn Allex. [Source: USA Today]Brothers Nawaf Alhazmi and Salem Alhazmi, two of the men who will allegedly hijack Flight 77, check in at the American Airlines ticket counter at Washington’s Dulles International Airport. [9/11 Commission, 7/24/2004, pp. 3, 452; 9/11 Commission, 8/26/2004, pp. 27] They are running late. They “come running in the front door, looking around, and didn’t know which way to go,” Vaughn Allex, an employee at the ticket counter, will later describe. [CNN, 9/8/2012; ABC 7, 9/10/2016] They are captured on security video pulling large, dark, roller-type suitcases as they approach the counter. [Federal Bureau of Investigation, 9/19/2001] They are allowed to check in despite having missed the official deadline for doing so by a few minutes. [CNN, 9/8/2012; ABC 7, 9/10/2016]
Trainee Checks in the Hijackers - Nawaf and Salem Alhazmi are checked in by Inga Hill, a trainee who is overseen by Allex. [Federal Bureau of Investigation, 9/19/2001; Federal Bureau of Investigation, 9/25/2001] Today is only her second day working at Dulles Airport. [Federal Bureau of Investigation, 9/12/2001] Allex looks on while she confirms the brothers’ tickets. [Federal Bureau of Investigation, 9/25/2001] The Alhazmis check in two dark-colored bags, one of them a hard plastic suitcase, the other a soft bag, Hill will recall. One of the brothers has a carry-on bag, she will say. [Federal Bureau of Investigation, 9/12/2001] Allex will recall the brothers having only one bag, which he considers to be “totally inappropriate for a trip to Los Angeles.” The bag is “almost like a satchel” with straps across the top but which doesn’t seal, he will say. [CNN, 9/8/2012]
Hijackers Have Difficulty Answering Questions - Nawaf and Salem Alhazmi show passports for their photo identification but are unable to recall the country from which these were issued. They also have trouble answering the security questions that all passengers must answer. Allex therefore has to get involved and take over the task of questioning them, Hill will recall. [Federal Bureau of Investigation, 9/12/2001] However, Allex will say he takes on the task of checking them in from the outset because they are running late. [CNN, 9/8/2012] Nawaf Alhazmi is the only one of the brothers who speaks during the check-in, but his English is poor. Salem Alhazmi, meanwhile, acts “very anxious or excited,” according to Allex. [Federal Bureau of Investigation, 9/12/2001; Federal Bureau of Investigation, 9/25/2001] “He was grinning, he was smiling, and he was dancing back and forth,” Allex will say. [CNN, 9/8/2012]
Hijackers Are Selected for Extra Scrutiny - Allex selects the two brothers for extra security scrutiny. He does this because he finds them suspicious, and one of them—probably Salem Alhazmi, according to the 9/11 Commission—has no photo identification and cannot understand English. However, the only consequence of the extra scrutiny will be that their bags are held off Flight 77 until it is confirmed that they have boarded it.
Employee Is Suspicious and Follows the Hijackers - After being checked in, Nawaf and Salem Alhazmi proceed to a security screening checkpoint (see 7:36 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 3; 9/11 Commission, 8/26/2004, pp. 27-28; USA Today, 9/12/2016] They no longer have their suitcases with them when they leave the ticket counter. [Federal Bureau of Investigation, 9/19/2001] Allex is still uncomfortable with the two men and follows them for a few steps. He stops himself, though, as he is concerned that his suspicion may be racially motivated. [CNN, 9/8/2012] The name of Nawaf Alhazmi was recently added to a terrorism watch list (see August 23, 2001). [Associated Press, 7/22/2004; 9/11 Commission, 7/24/2004, pp. 270] An employee at Dulles Airport will recall encountering him and four other Middle Eastern men as they tried to get to a secure area of the airport the previous evening (see (Between 8:00 p.m. and 8:45 p.m.) September 10, 2001). [9/11 Commission, 1/19/2004 pdf file; Trento and Trento, 2006, pp. 2-6, 43-44]

Entity Tags: Inga Hill, Salem Alhazmi, Vaughn Allex, Nawaf Alhazmi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The daily threat briefing at NORAD’s Northeast Air Defense Sector (NEADS) includes no indication of any increase in the terrorist threat level. Lieutenant Colonel Mark Stuart, an intelligence officer working in the NEADS battle cab, will tell the 9/11 Commission that for his threat briefing today, there is “‘zero’ intelligence available concerning any increase in the terrorist threat level.” He will say that a briefing two days ago, on September 9, similarly “contained nothing on the terrorist threat.” Stuart will say the last briefing at NEADS that mentioned the threat posed by Osama bin Laden was on July 14, “as part of the increased threat warning during summer 2001” (see July 14, 2001). [9/11 Commission, 10/30/2003 pdf file; 9/11 Commission, 1/20/2004] NEADS, which is based in Rome, New York, will be responsible for coordinating the US military’s response to the hijackings later this morning (see 8:45 a.m. September 11, 2001 and 9:24 a.m. September 11, 2001). [Vanity Fair, 8/1/2006; Shenon, 2008, pp. 203]

Entity Tags: Mark E. Stuart, Northeast Air Defense Sector

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Shortly after air traffic controllers ask Flight 11 to climb to 35,000 feet, its transponder stops transmitting. A transponder is an electronic device that identifies a plane on a controller’s screen and gives its exact location and altitude. Among other vital functions, it is also used to transmit a four-digit emergency hijack code. Flight control manager Glenn Michael later says, “We considered it at that time to be a possible hijacking.” [Christian Science Monitor, 9/13/2001; MSNBC, 9/15/2001; Associated Press, 8/12/2002] Initial stories after 9/11 suggest the transponder is turned off around 8:13 a.m., but Pete Zalewski, the air traffic controller handling the flight, later says the transponder is turned off at 8:20 a.m. [MSNBC, 9/11/2002] The 9/11 Commission places it at 8:21 a.m. [9/11 Commission, 6/17/2004] Colonel Robert Marr, head of NEADS, claims the transponder is turned off some time after 8:30 a.m. where the Flight 11 hijack was first detected a.m. [ABC News, 9/11/2002]

Entity Tags: Pete Zalewski, Glenn Michael, Robert Marr

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

After Flight 11 fails to respond to an instruction from air traffic control to climb to 35,000 feet (see 8:13 a.m. September 11, 2001), the controller handling it, Pete Zalewski, tries to regain contact with the aircraft. Over the following ten minutes, he makes numerous attempts but without success. (Zalewski says he makes 12 attempts; the 9/11 Commission says nine.) He tries reaching the pilot on the emergency frequency. Zalewski later recalls that initially, “I was just thinking that it was, you know, maybe they—pilots weren’t paying attention, or there’s something wrong with the frequency.… And at first it was pretty much, you know, ‘American 11,’ you know, ‘are you paying attention? Are you listening?’ And there was still no response.” He says, “I went back to the previous sector to see if the pilot had accidentally flipped the switch back over on the—on the radio.” But as Zalewski is repeatedly unable to get any response from Flight 11, he recalls, “I even began to get more concerned.” However, Zalewski claims, it is not until he sees the plane’s transponder go off at around 8:21 that he suspects something is “seriously wrong,” and calls his supervisor for assistance (see (8:21 a.m.) September 11, 2001). And it is not until about 8:25 that he realizes for sure that he is dealing with a hijacking (see (8:25 a.m.) September 11, 2001). It is only then that Boston Center starts notifying its chain of command that Flight 11 has been hijacked (see 8:25 a.m. September 11, 2001). [New York Times, 10/16/2001; MSNBC, 9/11/2002; 9/11 Commission, 7/24/2004, pp. 18; 9/11 Commission, 8/26/2004, pp. 7 and 10-11]

Entity Tags: Pete Zalewski

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Lino Martins.Lino Martins. [Source: NBC]Two Boston flight controllers, Pete Zalewski and Lino Martins, discuss the fact that Flight 11 cannot be contacted. Zalewski says to Martins, “He won’t answer you. He’s nordo [no radio] roger thanks.” [CNN, 9/17/2001; New York Times, 10/16/2001; Guardian, 10/17/2001; MSNBC, 9/11/2002]

Entity Tags: Pete Zalewski, Lino Martins

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Vanessa Minter.Vanessa Minter. [Source: Capitol Broadcasting Company]Betty Ong, a flight attendant on Flight 11, calls the American Airlines Southeastern Reservations Office in Cary, North Carolina, to report the emergency on her plane. Ong makes the call using an Airfone. [9/11 Commission, 7/24/2004, pp. 5; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] Flight attendants know the reservations 800 number that she calls because they often call it to help passengers with reservations questions. Calls made to the number are routed to the first available phone station at one of several facilities, including the office in Cary. [Federal Bureau of Investigation, 9/11/2001, pp. 72-74; 9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 8]
Ong Tells Agent, 'We're Being Hijacked' - The call is answered by Vanessa Minter, a reservation agent. The first thing Ong says is, “I think we’re being hijacked.” [Federal Bureau of Investigation, 9/12/2001, pp. 38-41; 9/11 Commission, 7/24/2004, pp. 453] Minter will later reflect: “There was something in her voice that said: ‘Okay, this isn’t funny. This isn’t a joke. This is real.’” [WRAL, 9/9/2011]
Resolution Agent Joins Call - Minter asks Ong to hold for a moment. She then phones the American Airlines international resolution desk, which is on the other side of the building. Winston Sadler, the resolution agent, answers, and Minter tells him she has a woman on the phone who is calling from an American Airlines flight that is being hijacked. Minter says she cannot find the “emergency button” on her phone, and Sadler notices that she seems panicked. He offers to take over the call, and so Minter transfers it to him. The phone system allows Sadler to be connected to Minter’s line while Minter remains on it.
Alarm Sent Out to Notify Supervisor - Realizing the seriousness of the situation, Sadler pushes the emergency button on his phone, which initiates a tape recording of Ong’s call and also sends out an alarm that notifies Nydia Gonzalez, a supervisor at the reservations office, to pick up the call. Gonzalez will join the call from Ong a short time later (see 8:21 a.m. September 11, 2001). Sadler will tell the FBI that as soon as he joins Ong’s call, he is convinced it is a genuine phone call from an airplane, because he is used to hearing the background noise that occurs in calls from airplane telephones, and he can hear such noise during Ong’s call. [Federal Bureau of Investigation, 9/12/2001, pp. 38-41; Federal Bureau of Investigation, 9/12/2001, pp. 42-44; 9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 7/24/2004, pp. 453]
Only First Four Minutes of Call Recorded - Ong’s call will last over 25 minutes, ending at around 8:44 a.m. or 8:45 a.m. (see (8:43 a.m.) September 11, 2001), and in it Ong will relay crucial information about what is happening on her plane. [9/11 Commission, 8/26/2004, pp. 8; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] However, only the first four minutes of the call are recorded. This is because the recently installed recording system at the reservations office has a default time limit. The recording system it replaced did not have such a time limit. [9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 8]

Entity Tags: Betty Ong, Nydia Gonzalez, American Airlines, Vanessa Minter, Winston Sadler

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Betty Ong.Betty Ong. [Source: The Eagle-Tribune]Betty Ong, a flight attendant on Flight 11, begins relaying information about the trouble on her plane to employees at the American Airlines Southeastern Reservations Office in Cary, North Carolina. [9/11 Commission, 7/24/2004, pp. 5] Ong has just called the reservations office to report the hijacking of Flight 11, and is on the line with two employees there: Vanessa Minter and Winston Sadler (see 8:18 a.m. September 11, 2001). [Federal Bureau of Investigation, 9/12/2001, pp. 38-41; 9/11 Commission, 7/24/2004, pp. 453]
Ong Describes Hijacking but Gives Wrong Flight Number - Ong tells Minter and Sadler: “The cockpit’s not answering, somebody’s stabbed in business class, and I think there’s Mace, that we can’t breathe.… I think we’re getting hijacked.” Sadler asks Ong what flight she is on and Ong replies, incorrectly, “Flight 12.” She says her plane just left Boston and is supposed to go to Los Angeles, and the pilots are not answering the phone in the cockpit. She says she is in the jump seat, 3R, which is at the back of the plane, behind the coach section. [American Airlines, 9/11/2001, pp. 3-6; 9/11 Commission, 8/26/2004, pp. 6, 8] However, Amy Sweeney, another flight attendant who makes a call from Flight 11, is in the next-to-last row of passenger seats in the coach section of the plane, and she will say that Ong is sitting next to her (see (8:32 a.m.-8:44 a.m.) September 11, 2001). [New York Observer, 2/15/2004; New York Observer, 6/20/2004; 9/11 Commission, 8/26/2004, pp. 11]
Ong Says Two Flight Attendants Stabbed - Sadler asks Ong her name and she replies: “My name is Betty Ong. I’m number three [flight attendant] on Flight 11.” She says the number one flight attendant and the number five flight attendant have been stabbed. [American Airlines, 9/11/2001, pp. 3-6] These two attendants are Barbara Arestegui and Karen Martin. [9/11 Commission, 8/26/2004, pp. 6] Ong says, “Nobody knows who stabbed who and we can’t even get up to business class right now, ‘cause nobody can breathe.” She also says: “We can’t get into the cockpit. The door won’t open.” [American Airlines, 9/11/2001, pp. 3-6] Sadler takes notes of the call, using his computer “scratch pad.” [Federal Bureau of Investigation, 9/12/2001, pp. 42-44] He notifies Ong of this, saying, “I’m taking it down, all the information.” He tells Ong, “We’re also, you know, of course, recording this.” [American Airlines, 9/11/2001, pp. 3-6]
Ong Receiving Details of Hijacking from Colleague - During the entire conversation, Sadler will later recall, Ong seems to be talking to someone in the background and receiving information from them. [Federal Bureau of Investigation, 9/12/2001, pp. 42-44] This person is presumably Sara Low, another of the flight attendants, who was assigned to the front of the plane and so would have witnessed the hijacking when it happened. [Associated Press, 3/5/2009; New York Daily News, 3/6/2009; Arkansas Democrat-Gazette, 9/11/2011] Ong will keep repeating herself during the call, Minter will recall, such as repeatedly mentioning the stabbings on her plane. [Federal Bureau of Investigation, 9/12/2001, pp. 38-41] Nydia Gonzalez, a supervisor at the reservations office, has been alerted to the call and will soon join it (see 8:21 a.m. September 11, 2001). [9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 7/24/2004, pp. 453]

Entity Tags: Betty Ong, American Airlines, Winston Sadler, Vanessa Minter

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Tom Roberts.Tom Roberts. [Source: NBC News]Boston flight controller Pete Zalewski, handling Flight 11, sees that the flight is off course and that the plane has turned off both transponder and radio. Zalewski later claims he turns to his supervisor and says, “Would you please come over here? I think something is seriously wrong with this plane. I don’t know what. It’s either mechanical, electrical, I think, but I’m not sure.” When asked if he suspected a hijacking at this point, he replies, “Absolutely not. No way.” According to the 9/11 Commission, “the supervisor instructed the controller [presumably Zalewski] to follow standard operating procedures for handling a ‘no radio’ aircraft once the controller told the supervisor the transponder had been turned off.” Another flight controller, Tom Roberts, has another nearby American Airlines Flight try to contact Flight 11. There is still no response. The flight is now “drastically off course” but NORAD is still not notified. [MSNBC, 9/11/2002; 9/11 Commission, 6/17/2004] Note that this response contradicts flight control manager Glenn Michael’s assertion that Flight 11 was considered a possible hijacking as soon as the transponder was discovered turned off.

Entity Tags: Pete Zalewski, Tom Roberts, Glenn Michael, North American Aerospace Defense Command

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

American Airlines has problems contacting the FAA’s Command Center in Herndon, Virginia, about the problems with its aircraft, according to four managers working at the airline’s System Operations Control (SOC) center in Fort Worth, Texas, on this day. Craig Marquis, Craig Parfitt, Joe Bertapelle, and Mike Mulcahy will later tell the 9/11 Commission that American Airlines has “a hard time on 9/11 in getting in touch with Herndon.” They will say that “[p]recious minutes were lost in building the communications bridge” between the SOC and the Command Center. The cause of these communication problems is unknown. [9/11 Commission, 11/19/2003 pdf file] The SOC has known that there are problems on Flight 11 since 8:21 a.m., when Marquis received a call from a supervisor at the airline’s Southeastern Reservations Office in North Carolina, alerting him to a call that had been received from one of the plane’s flight attendants about the emergency taking place (see 8:21 a.m. September 11, 2001). Presumably the SOC starts trying to contact the FAA Command Center soon after receiving this call. It is known that the SOC will make contact with the Command Center at 9:16 a.m., if not earlier (see 9:16 a.m.-9:18 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 9, 15] Bill Halleck, an air traffic control specialist at the SOC, is at least able to reach the FAA’s Boston Center regarding Flight 11 at 8:29 a.m. (see 8:29 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 5, 453] The four American Airlines managers will also tell the 9/11 Commission, “In the event that the [American Airlines] SOC was aware that it was the first to know about an incident [with an aircraft], the protocol would have been for the SOC manager on duty [i.e. Marquis] to have immediately autodialed to the Herndon manager on duty [i.e. Ben Sliney] with the information.” However, the FAA “knew what was going on because of the intercepted communications from the cockpit.” [9/11 Commission, 11/19/2003 pdf file] (FAA air traffic controllers have been aware of problems with Flight 11 since around 8:14 a.m., when they lost communication with the plane (see 8:14 a.m.-8:24 a.m. September 11, 2001), and they subsequently hear communications made by the hijackers on the plane, beginning at 8:24 a.m. (see 8:24 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 18-19] )

Entity Tags: American Airlines, Craig Marquis, Craig Parfitt, Bill Halleck, Joseph Bertapelle, Federal Aviation Administration, Mike Mulcahy

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Pete Zalewski.Pete Zalewski. [Source: NBC]Because the talkback button on Flight 11 has been activated, Boston Center air traffic controllers can hear a hijacker on board say to the passengers: “We have some planes. Just stay quiet and you’ll be OK. We are returning to the airport.” [Boston Globe, 11/23/2001; 9/11 Commission, 7/24/2004, pp. 19] Air traffic controller Pete Zalewski recognizes this as a foreign, Middle Eastern-sounding voice, but does not make out the specific words “we have some planes.” He responds, “Who’s trying to call me?” Seconds later, in the next transmission, the hijacker continues: “Nobody move. Everything will be OK. If you try to make any moves you’ll endanger yourself and the airplane. Just stay quiet.” [New York Times, 10/16/2001; 9/11 Commission, 6/17/2004; MSNBC, 9/9/2006] Bill Peacock, the FAA director of air traffic services, later claims, “We didn’t know where the transmission came from, what was said and who said it.” David Canoles, the FAA’s manager of air traffic evaluations and investigations, adds: “The broadcast wasn’t attributed to a flight. Nobody gave a flight number.” [Washington Times, 9/11/2002] Similarly, an early FAA report will state that both these transmissions came from “an unknown origin.” [Federal Aviation Administration, 9/17/2001 pdf file] Zalewski asks for an assistant to help listen to the transmissions coming from the plane, and puts its frequency on speakers so others at Boston Center can hear. Because Zalewski didn’t understand the initial hijacker communication from Flight 11, the manager of Boston Center instructs the center’s quality assurance specialist to “pull the tape” of the transmission, listen to it carefully, and then report back. They do this, and by about 9:03 a.m. a Boston manager will report having deciphered what was said in the first hijacker transmission (see 9:03 a.m. September 11, 2001). [9/11 Commission, 6/17/2004; MSNBC, 9/9/2006] Fellow Boston controller Don Jeffroy also hears the tape of the hijacker transmissions, though he doesn’t state at what time. He says: “I heard exactly what Pete [Zalewski] heard. And we had to actually listen to it a couple of times just to make sure that we were hearing what we heard.” [MSNBC, 9/11/2002] At some point, Ben Sliney, the national operations manager at the FAA’s Herndon Command Center, gets word of the “We have some planes” message, and later says the phrase haunts him all morning. American Airlines Executive Vice President for Operations Gerard Arpey is also informed of the “strange transmissions from Flight 11” at some point prior to when it crashes at 8:46 a.m. [USA Today, 8/12/2002] Boston Center will receive a third transmission from Flight 11 about ten minutes later (see (8:34 a.m.) September 11, 2001).

Entity Tags: Bill Peacock, Boston Air Route Traffic Control Center, David Canoles, Pete Zalewski

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Boston flight control begins notifying the chain of command that a suspected hijacking of Flight 11 is in progress. Those notified include the center’s own facility manager, the FAA’s New England Regional Operations Center (ROC) in Burlington, Massachusetts, and the FAA Command Center in Herndon, Virginia (see 8:28 a.m. September 11, 2001). [Federal Aviation Administration, 9/17/2001 pdf file; 9/11 Commission, 8/26/2004, pp. 11] According to the 9/11 Commission, this is consistent with FAA protocol: “From interviews of controllers at various FAA centers, we learned that an air traffic controller’s first response to an aircraft incident is to notify a supervisor, who then notifies the traffic management unit and the operations manager in charge. The FAA center next notifies the appropriate regional operations center (ROC), which in turn contacts FAA headquarters.” [9/11 Commission, 7/24/2004, pp. 458] But according to Ben Sliney, the national operations manager at the FAA’s Command Center, “the protocol was in place that the center that reported the hijacking would notify the military.… I go back to 1964, where I began my air traffic career, and they have always followed the same protocol.” [9/11 Commission, 6/17/2004] Yet Boston Center supposedly will not contact NORAD about Flight 11 until about 12 minutes later (see (8:37 a.m.) September 11, 2001). Already about ten minutes have passed since controllers first noticed a loss of contact with Flight 11 (see (8:15 a.m.) September 11, 2001). Boston reportedly also contacts several other air traffic control centers about the suspected hijacking at this time (see 8:25 a.m. September 11, 2001).

Entity Tags: Boston Air Route Traffic Control Center, Federal Aviation Administration

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The FAA Command Center, the center of daily management of the US air traffic system. On 9/11 it is managed by Ben Sliney (not pictured here).The FAA Command Center, the center of daily management of the US air traffic system. On 9/11 it is managed by Ben Sliney (not pictured here). [Source: CNN]The FAA’s Boston Center calls the FAA Command Center and says it believes Flight 11 has been hijacked and is heading toward the New York Center’s airspace. The Command Center immediately establishes a teleconference between the Boston, New York, and Cleveland air traffic control centers, so Boston can help the other centers understand what is happening, in case Flight 11 should enter their airspace. Minutes later, in line with the standard hijacking protocol, the Command Center will pass on word of the suspected hijacking to the FAA’s Washington headquarters (see 8:32 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 19; 9/11 Commission, 8/26/2004, pp. 11; Spencer, 2008, pp. 21]
National Operations Manager Learns of Hijacking - A supervisor at the Command Center promptly passes on the news of the possible hijacking to Ben Sliney, who is on his first day as the national operations manager there. The supervisor says the plane in question is “American Flight 11—a 767 out of Boston for Los Angeles.” According to author Lynn Spencer, “Sliney flashes back to the routine for dealing with hijackings from the days when they were more common.” The procedure is to “[k]eep other aircraft away from the errant plane. Give the pilots what they need. The plane will land somewhere, passengers will be traded for fuel, and difficult negotiations with authorities will begin. The incident should resolve itself peacefully, although the ones in the Middle East, he recalls, often had a more violent outcome.” Apparently not expecting anything worse to happen, Sliney continues to the conference room for the daily 8:30 staff meeting there (see 8:30 a.m.-8:40 a.m. September 11, 2001).
Command Center a 'Communications Powerhouse' - The FAA Command Center is located in Herndon, Virginia, 25 miles from Washington, DC. According to Spencer, it “is a communications powerhouse, modeled after NASA’s Mission Control. The operations floor is 50 feet wide and 120 feet long, packed with tiered rows of computer stations, and at the front, seven enormous display screens show flight trajectories and weather patterns.” The center has nearly 50 specialists working around the clock, planning and monitoring the flow of air traffic over the United States. These specialists work with airlines and air traffic control facilities to fix congestion problems and deal with weather systems. [Spencer, 2008, pp. 1 and 19-20]

Entity Tags: Federal Aviation Administration, Ben Sliney, New York Air Route Traffic Control Center, Boston Air Route Traffic Control Center, Cleveland Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

James Sayer.James Sayer. [Source: Boston Globe]Amy Sweeney, a flight attendant on Flight 11, reaches the American Airlines flight services office at Logan International Airport in Boston for the second time, and describes the trouble on her plane to an employee there. [Federal Bureau of Investigation, 9/11/2001, pp. 7-8; 9/11 Commission, 7/24/2004, pp. 6; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] Sweeney called the flight services office at 8:25 a.m. and told Evelyn Nunez, a passenger service agent, about the trouble on Flight 11, but the call was cut off after less than two minutes (see 8:25 a.m. September 11, 2001). [Federal Bureau of Investigation, 9/11/2001, pp. 57-58; 9/11 Commission, 8/26/2004, pp. 10; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] Sweeney now calls the flight services office again. Nunez is busy making a phone call, so Sweeney’s call is answered by James Sayer, a staff assistant.
Sweeney Describes Stabbings on Flight 11 - Sayer takes notes while he is talking to Sweeney. He will later describe to the FBI what she tells him. Sweeney apparently does not give her name during the call. Sayer will recall that “[o]n the telephone was [a] female flight attendant on… Flight 11, calling from the air, who stated that two flight attendants were stabbed and a man in business class had been stabbed in the throat.” [Federal Bureau of Investigation, 9/11/2001, pp. 7-8] Sweeney would be referring to flight attendants Barbara Arestegui and Karen Martin, and passenger Daniel Lewin (see (8:14 a.m.) September 11, 2001), who were attacked by the hijackers. [ABC News, 7/18/2002; Ha'aretz, 7/22/2004] Sweeney says that a “doctor and nurse on board the plane [are] caring for the injured man,” Sayer will recall. [Federal Bureau of Investigation, 9/11/2001, pp. 7-8] Michael Woodward, a manager in the flight services office who talks with Sweeney in a subsequent call (see (8:32 a.m.-8:44 a.m.) September 11, 2001), will also tell the FBI that Sweeney says a doctor and nurse are caring for a passenger who has been stabbed. [Federal Bureau of Investigation, 9/11/2001, pp. 5-6] However, Betty Ong, another flight attendant on Flight 11, is currently talking over the phone to employees at the American Airlines Southeastern Reservations Office in North Carolina (see 8:19 a.m. September 11, 2001 and 8:21 a.m. September 11, 2001), and she will say there are no doctors on the plane (see 8:36 a.m.-8:37 a.m. September 11, 2001). [American Airlines, 9/11/2001, pp. 7-19; 9/11 Commission, 1/27/2004 pdf file]
Hijackers Have a Bomb and Are in the Cockpit - Sweeney tells Sayer that the individuals who took over her plane “had Mace and pepper spray,” and she can “detect an odor in the cabin.” She says that “two people had gone in the cockpit and they said they had a bomb.” Apparently describing the bomb, Sweeney says she “observed two boxes connected with red and yellow wire.”
Sweeney Gives Incorrect Information about Plane's Location and Hijackers' Seat Numbers - Sweeney says Flight 11 is currently in the air over New York City, Sayer will recall. [Federal Bureau of Investigation, 9/11/2001, pp. 7-8] However, Flight 11 recently turned south over Albany, which is about 150 miles north of New York (see (8:26 a.m.-8:29 a.m.) September 11, 2001), and so is still a long way from the city. [Federal Aviation Administration, 9/17/2001 pdf file; National Transportation Safety Board, 2/19/2002 pdf file] Sweeney also indicates that she thinks there are only three hijackers on Flight 11, telling Sayer that the hijackers were in seats 9C, 9G, and 10B. [Federal Bureau of Investigation, 9/11/2001, pp. 7-8] However, apart from seat 10B, these seat numbers are different to those registered in the hijackers’ names. The five hijackers on Flight 11 had been in seats 2A, 2B, 8D, 8G, and 10B, according to the 9/11 Commission Report. [BBC, 9/21/2001; 9/11 Commission, 7/24/2004, pp. 2]
Call Is Disconnected, but Sweeney Phones Again - Sweeney’s call is cut off after 43 seconds. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] Sayer will answer the phone when Sweeney contacts the flight services office again at 8:32 a.m., but he will pass the call on to Woodward. It is unclear whether all the information that Sayer describes to the FBI, about the problems on Flight 11, is given to him by Sweeney in the current call, or if she provides some of it to him in the 8:32 a.m. call. [Federal Bureau of Investigation, 9/11/2001, pp. 7-8; 9/11 Commission, 1/25/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 11]

Entity Tags: Madeline (“Amy”) Sweeney, American Airlines, James W. Sayer

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Mike Canavan testifying before the 9/11 Commission.Mike Canavan testifying before the 9/11 Commission. [Source: C-SPAN]Protocols in place on 9/11 state that if the FAA requests the military to go after an airplane, “the escort service will be requested by the FAA hijack coordinator by direct contact with the National Military Command Center (NMCC).” [Federal Aviation Administration, 11/3/1998] Acting FAA Deputy Administrator Monte Belger states essentially the same thing to the 9/11 Commission, “The official protocol on that day was for the FAA headquarters, primarily through the hijack coordinator… to request assistance from the NMCC if there was a need for [Defense Department] assistance.” [9/11 Commission, 6/17/2004] However, the hijack coordinator, FAA Office of Civil Aviation Security Director Mike Canavan, is in Puerto Rico and claims to have missed out on “everything that transpired that day.” The 9/11 Commission fails to ask him if he had delegated that task to anyone else while he was gone. [9/11 Commission, 5/23/2003; 9/11 Commission, 7/24/2004, pp. 17] Monte Belger will later say simply that “an FAA security person” runs the “hijack net” open communication system during 9/11. [9/11 Commission, 6/17/2004]

Entity Tags: Mike Canavan, National Military Command Center, Monte Belger

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Nydia Gonzalez, a supervisor at the American Airlines Southeastern Reservations Office in Cary, North Carolina, tells colleagues of hers to keep the information they have received about the hijacking of Flight 11 to themselves. [American Airlines, 9/11/2001, pp. 7-19] Gonzalez and two of her colleagues—Vanessa Minter and Winston Sadler—are on the phone with Betty Ong, a flight attendant on Flight 11 who called the reservations office to report the hijacking of her plane (see 8:18 a.m. September 11, 2001, 8:19 a.m. September 11, 2001, and 8:21 a.m. September 11, 2001). [Federal Bureau of Investigation, 9/12/2001, pp. 38-41; 9/11 Commission, 7/24/2004, pp. 5, 453] Gonzalez reassures Ong, telling her, “Okay, sweetie… we’ve got security working on [dealing with the hijacking] right now.” [American Airlines, 9/11/2001, pp. 7-19] (Gonzalez is referring to the fact that she has contacted the American Airlines System Operations Control center in Texas and alerted it to the trouble on Flight 11 (see (8:21 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 9] ) Gonzalez adds, “We’re gonna maintain this line open as much as we can.” Presumably addressing all of the other participants in the call—Ong, Minter, and Sadler—she then says: “We don’t want to spread anything around. Okay?” The others apparently agree to keep quiet about the hijacking, as Gonzalez responds to them, “Excellent.” [American Airlines, 9/11/2001, pp. 7-19]

Entity Tags: Winston Sadler, Nydia Gonzalez, Vanessa Minter, Betty Ong

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

FAA headquarters in Washington, DC.FAA headquarters in Washington, DC. [Source: FAA]Four minutes after it is informed of the suspected hijacking of Flight 11 (see 8:28 a.m. September 11, 2001), the FAA Command Center in Herndon, Virginia, passes on word of the hijacking to the operations center at FAA headquarters in Washington, DC. The headquarters is apparently already aware of the hijacking, as the duty officer who speaks with the Command Center responds that security personnel at the headquarters have just been discussing it on a conference call with the FAA’s New England regional office. [9/11 Commission, 7/24/2004, pp. 19; 9/11 Commission, 8/26/2004, pp. 11] According to the 9/11 Commission, “FAA headquarters is ultimately responsible for the management of the national airspace system,” and the operations center there “receives notifications of incidents, including accidents and hijackings.” FAA headquarters has a hijack coordinator, who is “the director of the FAA Office of Civil Aviation Security or his or her designate.” Procedures require that, if a hijacking is confirmed, the hijack coordinator on duty is “to contact the Pentagon’s National Military Command Center (NMCC) and to ask for a military escort aircraft to follow the flight, report anything unusual, and aid search and rescue in the event of an emergency.” Yet, the Commission will state, although “FAA headquarters began to follow the hijack protocol,” it does “not contact the NMCC to request a fighter escort.” [9/11 Commission, 7/24/2004, pp. 16-19] Mike Canavan, who would normally be the FAA’s hijack coordinator, is away in Puerto Rico this morning, and it is unclear who—if anyone—is standing in for him in this critical role (see 8:30 a.m. September 11, 2001). [9/11 Commission, 5/23/2003; 9/11 Commission, 7/24/2004, pp. 17]

Entity Tags: Federal Aviation Administration

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Betty Ong, a flight attendant on Flight 11, tells American Airlines employees on the ground that a passenger on her plane has been stabbed and may be dead. [American Airlines, 9/11/2001, pp. 7-19; 9/11 Commission, 8/26/2004, pp. 12] Ong is on the phone with three members of staff at the American Airlines Southeastern Reservations Office in North Carolina. [Federal Bureau of Investigation, 9/12/2001, pp. 38-41; 9/11 Commission, 7/24/2004, pp. 5, 453]
Ong Names Passenger Who May Have Been 'Fatally Wounded' - One of them, Nydia Gonzalez, asks Ong if the first class section of her plane was full when the flight was hijacked. She then asks, “Do we know how the passengers up there [in first class] are doing, if any of the passengers got hurt?” [American Airlines, 9/11/2001, pp. 7-19] When she first reached the reservations office, Ong mentioned that somebody had been “stabbed in business class,” but gave no further details about the stabbing (see 8:19 a.m. September 11, 2001). [American Airlines, 9/11/2001, pp. 3-6; 9/11 Commission, 8/26/2004, pp. 8] Now, Gonzalez will later recall, Ong says she has been “informed by other flight attendants that a passenger by the name of Daniel Lewin may have been fatally wounded” (see (8:14 a.m.) September 11, 2001). [Federal Bureau of Investigation, 9/12/2001, pp. 69-71] This is “the first indication” that authorities on the ground receive “of a fatality on board” Flight 11, according to the 9/11 Commission. [9/11 Commission, 8/26/2004, pp. 12] Gonzalez asks, “One of our passengers is?” She then checks with Ong, “So just, you know of just one [passenger] that got stabbed?” [American Airlines, 9/11/2001, pp. 7-19]
Gonzalez Passes on News of Fatality to Airline Operations Center - Gonzalez has been relaying the information Ong provides to Craig Marquis, the manager on duty at the American Airlines System Operations Control center in Texas, on another phone line (see (8:21 a.m.) September 11, 2001). [9/11 Commission, 11/19/2003 pdf file; Spencer, 2008, pp. 17-18] She immediately passes on the new information. Gonzalez tells Marquis: “They think they might have a fatality on the flight. One of our passengers, possibly on [seat] 9B, Levin or Lewin, might have been fatally stabbed.” She says, “I was just asking about how [the] first class passengers were doing, and [Ong] mentioned that there might be one that they think might be fatally stabbed.” Gonzalez then returns to her conversation with Ong (see 8:35 a.m.-8:36 a.m. September 11, 2001). [American Airlines, 9/11/2001, pp. 7-19; 9/11 Commission, 8/26/2004, pp. 12]

Entity Tags: Daniel Lewin, Craig Marquis, American Airlines, Betty Ong, Nydia Gonzalez

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

John Hartling.John Hartling. [Source: NBC News]By 8:34 a.m., Flight 11 has entered airspace managed by Boston Center air traffic controller John Hartling. [MSNBC, 9/11/2002; 9/11 Commission, 7/24/2004, pp. 19] Although Boston controller Pete Zalewski, who was managing Flight 11, concluded the plane was hijacked almost ten minutes earlier (see (8:25 a.m.) September 11, 2001), at the time the blip for Flight 11 appears on Hartling’s radar screen, Hartling is unaware that a hijacking is taking place. According to author Lynn Spencer, the reason is that “The concentration required for the job is so intense that controllers operate on a need-to-know basis. They don’t need to know what’s happening in other controllers’ sectors unless it might affect their own airspace, and distractions are rigorously kept to a minimum.” Tom Roberts, another Boston Center controller, has just been relieved from duty for a scheduled coffee break, and comes over to Hartling’s desk. Referring to Flight 11’s radar track, he tells Hartling, “This—this aircraft, we believe, is hijacked, and he’s last reported at 29,000 feet.” However, Hartling is incredulous. He will later recall that when Roberts says the plane is hijacked, “I didn’t believe him.” This is because “I didn’t think that that stuff would happen anymore, especially in this country.” Hartling continues tracking Flight 11 as it heads toward New York. Although its transponder has been turned off (see (Between 8:13 a.m. and 8:21 a.m.) September 11, 2001), he can tell that, at almost 600 mph, it is flying far faster than the 450 mph it should be moving at. [MSNBC, 9/11/2002; Spencer, 2008, pp. 22-24]

Entity Tags: Boston Air Route Traffic Control Center, John Hartling, Tom Roberts

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Betty Ong, a flight attendant on Flight 11, tells American Airlines employees on the ground the name and seat number of a hijacker who is in the cockpit of her plane and is likely responsible for stabbing a passenger. [American Airlines, 9/11/2001, pp. 7-19; 9/11 Commission, 8/26/2004, pp. 12] Ong has, since 8:18 a.m., been on the phone with employees at the American Airlines Southeastern Reservations Office in Cary, North Carolina, and has been describing to them the trouble on her plane (see 8:18 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 5] She previously provided the seat numbers of two hijackers who, she said, were in the cockpit (see 8:28 a.m. September 11, 2001). She now gives details of a third hijacker who she also says is in the cockpit.
Ong Says Hijacker 'Tom Sukani' Is in the Cockpit - Nydia Gonzalez, one of the reservations office employees talking with Ong, asks about this hijacker. She says to Ong, “He’s the one that’s in the, he’s in the cockpit,” and then asks: “You said ‘Tom Sukani?‘… And he was in [seat] 10B.” [American Airlines, 9/11/2001, pp. 7-19; 9/11 Commission, 8/26/2004, pp. 12] “Tom Sukani” is presumably Satam Al Suqami, and either Ong has mispronounced his name or Gonzalez has misheard it. Al Suqami was assigned to seat 10B. [9/11 Commission, 8/26/2004, pp. 6] Gonzalez continues, saying, “Okay, so he’s one of the persons that are in the cockpit.” She then asks Ong, “And as far as weapons, all they have are just knives?” [American Airlines, 9/11/2001, pp. 7-19; 9/11 Commission, 8/26/2004, pp. 12]
Gonzalez Relays Hijacker's Details to Operations Center - Gonzalez has been relaying the information Ong provides to Craig Marquis, the manager on duty at the American Airlines System Operations Control center in Texas, on another phone line (see (8:21 a.m.) September 11, 2001). [9/11 Commission, 11/19/2003 pdf file; Spencer, 2008, pp. 17-18] She now passes on Ong’s latest information. She tells Marquis, “Apparently, one of the passengers that’s in the cockpit: the name that they got was Tom Al Zukani and he was in [seat] 10B, not 9A and B as they previously stated.”
Ong Gives Details of Stabbed Passenger - Gonzalez then asks Ong about the details of a passenger who was stabbed. Ong previously mentioned that Daniel Lewin had been stabbed and may have died (see 8:19 a.m. September 11, 2001 and 8:33 a.m. September 11, 2001). [American Airlines, 9/11/2001, pp. 3-6; American Airlines, 9/11/2001, pp. 7-19; Federal Bureau of Investigation, 9/12/2001, pp. 69-71] Lewin had been seated directly in front of Al Suqami, and so, according to the 9/11 Commission Report, Al Suqami was “probably” the hijacker who stabbed him (see (8:14 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 5] After checking Lewin’s details, Gonzalez passes on the information to Marquis, albeit stating Lewin’s first name incorrectly. She tells Marquis, “Okay, and the passenger that got hurt was [in seat] 9B, David Lewin.” [American Airlines, 9/11/2001, pp. 7-19]
Marquis Thinks Hijacker Has a Swiss Army Knife - Presumably referring to this latest information from Ong, Marquis will later tell the FBI that when he learns that Al Suqami is armed with a knife, he thinks “that the knife might have been a Swiss Army knife of some sort, because it was not that uncommon for passengers to have these.” [Federal Bureau of Investigation, 9/11/2001, pp. 49-51] After receiving the information about Al Suqami being in the cockpit, Marquis initiates procedures to “lockout” Flight 11 (see 8:36 a.m.-8:38 a.m. September 11, 2001). [9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 12]

Entity Tags: Nydia Gonzalez, American Airlines, Betty Ong, Craig Marquis

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Flight attendants Karen Martin and Barbara Arestegui.Flight attendants Karen Martin and Barbara Arestegui. [Source: Family photos]Betty Ong, a flight attendant on the hijacked Flight 11, tells American Airlines employees on the ground that there are no doctors on her plane who could help the injured crew members, and this information leads an airline manager to decide that he wants Flight 11 to land at the next available airport. [American Airlines, 9/11/2001, pp. 7-19; Federal Bureau of Investigation, 9/11/2001, pp. 49-51; 9/11 Commission, 1/27/2004 pdf file] Ong is on the phone with employees at the American Airlines Southeastern Reservations Office in North Carolina (see 8:18 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 8] She previously told them that the “number one” flight attendant on her plane—Karen Martin—and the “number five” flight attendant—Barbara Arestegui—had been stabbed (see 8:19 a.m. September 11, 2001 and 8:21 a.m. September 11, 2001). [American Airlines, 9/11/2001, pp. 3-6]
Ong Confirms that Stabbed Flight Attendant Is on Oxygen - Nydia Gonzalez, one of the reservations office employees talking to Ong, asks, “So the number one flight attendant—the one that was stabbed—she’s on oxygen right now?” [American Airlines, 9/11/2001, pp. 7-19] Ong says that other crew members have been “able to administer oxygen” to Martin and that Martin is “able to breathe,” Gonzalez will later recall. [Federal Bureau of Investigation, 9/12/2001, pp. 69-71; 9/11 Commission, 1/27/2004 pdf file] Gonzalez then asks, “And the number five: that was a superficial wound, you were saying?” [American Airlines, 9/11/2001, pp. 7-19] Ong says the number five flight attendant’s injury is less serious. [Federal Bureau of Investigation, 9/12/2001, pp. 69-71]
Ong Says There Is No Doctor on Flight 11 - While she is on the phone with Ong, Gonzalez has been relaying the information Ong provides to Craig Marquis, the manager on duty at the American Airlines System Operations Control center in Texas, on another phone line (see (8:21 a.m.) September 11, 2001). [9/11 Commission, 11/19/2003 pdf file; Spencer, 2008, pp. 17-18] Marquis now requests that Gonzalez ask Ong a question. He says to Gonzalez: “Who’s helping them? Is there a doctor on board?” Gonzalez passes on Marquis’s question, asking Ong, “Is there a doctor on board, Betty, that’s assisting you guys?” [American Airlines, 9/11/2001, pp. 7-19] Ong indicates that there isn’t a doctor on Flight 11. [9/11 Commission, 1/27/2004 pdf file]
Marquis Wants Flight 11 to Land - Marquis will tell the FBI that because there is “no doctor on board Flight 11 to help the injured,” he wants “the aircraft to land at the next available airport.” Because of “the medical emergencies and the violence” on the plane, Marquis will say, he intends “for medical personnel and law enforcement to meet the aircraft as soon as it landed.” [Federal Bureau of Investigation, 9/11/2001, pp. 49-51]

Entity Tags: Nydia Gonzalez, Craig Marquis, Betty Ong, American Airlines

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Tech. Sgt. Jeremy Powell.Tech. Sgt. Jeremy Powell. [Source: Scott A. Gwilt/ Rome Sentinel]The FAA’s Boston Center calls NORAD’s Northeast Air Defense Sector (NEADS) in Rome, NY, to alert it to the suspected hijacking of Flight 11. According to the 9/11 Commission, this is “the first notification received by the military—at any level—that American 11 had been hijacked.” [9/11 Commission, 7/24/2004, pp. 20; 9/11 Commission, 8/26/2004, pp. 13] The call is made by Joseph Cooper, an air traffic controller at the Boston Center, and answered by Jeremy Powell, a technical sergeant on the NEADS operations floor. [Vanity Fair, 8/1/2006; Spencer, 2008, pp. 25] Beginning the call, Cooper says: “Hi. Boston Center TMU [traffic management unit], we have a problem here. We have a hijacked aircraft headed towards New York, and we need you guys to, we need someone to scramble some F-16s or something up there, help us out.” Powell replies, “Is this real-world or exercise?” Cooper answers, “No, this is not an exercise, not a test.” [9/11 Commission, 7/24/2004, pp. 20] Shortly into the call, Powell passes the phone on to Lieutenant Colonel Dawne Deskins (see (8:38 a.m.) September 11, 2001). Deskins identifies herself to Cooper, and he tells her, “We have a hijacked aircraft and I need you to get some sort of fighters out here to help us out.” [Newhouse News Service, 1/25/2002; ABC News, 9/11/2002; Bamford, 2004, pp. 8; Spencer, 2008, pp. 26]
Military Claims Call Goes against Procedure - The 1st Air Force’s official history of the response to the 9/11 attacks will later suggest that Boston Center is not following normal procedures when it makes this call to NEADS. It states: “If normal procedures had taken place… Powell probably wouldn’t have taken that phone call. Normally, the FAA would have contacted officials at the Pentagon’s National Military Command Center who would have contacted the North American Aerospace Defense Command. The secretary of defense would have had to approve the use of military assets to assist in a hijacking, always considered a law enforcement issue.” The only explanation it gives for this departure from protocol is that “nothing was normal on Sept. 11, 2001, and many say the traditional chain of command went by the wayside to get the job done.” [Filson, 2003, pp. 51]
Accounts Conflict over Time of Call - There will be some conflict between different accounts, as to when this vital call from Boston Center to NEADS occurs. An ABC News documentary will indicate it is made as early as 8:31 a.m. [ABC News, 9/11/2002] Another ABC News report will state, “Shortly after 8:30 a.m., behind the scenes, word of a possible hijacking [reaches] various stations of NORAD.” [ABC News, 9/14/2002] NEADS logs indicate the call occurs at 8:40 a.m., and NORAD will report this as the time of the call in a press release on September 18, 2001. [Federal Aviation Administration, 9/17/2001 pdf file; North American Aerospace Defense Command, 9/18/2001] The 8:40 time will be widely reported in the media prior to the 9/11 Commission’s 2004 report. [Associated Press, 8/21/2002; BBC, 9/1/2002; Newsday, 9/10/2002; CNN, 9/11/2002] But tape recordings of the NEADS operations floor that are referred to in the 9/11 Commission Report place the call at 8:37 and 52 seconds. [9/11 Commission, 7/24/2004, pp. 20; Vanity Fair, 8/1/2006] If the 8:37 a.m. time is correct, this would mean that air traffic controllers have failed to successfully notify the military until approximately 12 minutes after they became certain that Flight 11 had been hijacked (see (8:25 a.m.) September 11, 2001), 16 minutes after Flight 11’s transponder signal was lost (see (Between 8:13 a.m. and 8:21 a.m.) September 11, 2001), and 24 minutes after the plane’s pilots made their last radio contact (see 8:13 a.m. September 11, 2001). [9/11 Commission, 6/17/2004] At 8:34, the Boston Center tried contacting the military through the FAA’s Cape Cod facility, which is located on Otis Air National Guard Base, but was told that it needed to call NEADS (see 8:34 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 20; Spencer, 2008, pp. 22]

Entity Tags: Boston Air Route Traffic Control Center, Dawne Deskins, North American Aerospace Defense Command, Joseph Cooper, Northeast Air Defense Sector, Jeremy Powell

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

NORAD fails to notify the National Military Command Center (NMCC) at the Pentagon that aircraft have been hijacked before the NMCC initiates a significant event conference in response to the terrorist attacks. [9/11 Commission, 6/9/2004] NORAD’s Northeast Air Defense Sector (NEADS) was alerted to the first hijacking, of Flight 11, at 8:37 a.m. (see (8:37 a.m.) September 11, 2001) and it is alerted to the second hijacking, of Flight 175, at 9:03 a.m. (see (9:03 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 20, 23] And yet, according to an after-action report produced by the NMCC, NORAD does not contact the NMCC to alert it to these incidents before the significant event conference commences, at 9:29 a.m. (see 9:29 a.m.-9:34 a.m. September 11, 2001). [9/11 Commission, 6/9/2004]
NORAD Does Not Provide Information to Deputy Director - Captain Charles Leidig, the acting deputy director for operations in the NMCC, will later say that he “does not remember getting a lot of information from NORAD” before the significant event conference begins. [9/11 Commission, 4/29/2004 pdf file] NMCC personnel apparently learn that an aircraft has been hijacked when an officer in the center calls the FAA at 9:00 a.m. (see 9:00 a.m. September 11, 2001). [9/11 Commission, 4/29/2004 pdf file; 9/11 Commission, 5/5/2004; 9/11 Commission, 7/24/2004, pp. 35]
NORAD First Mentions a Hijacking at 9:33 a.m. - NORAD will apparently talk to the NMCC about a hijacking for the first time at around 9:33 a.m., when its representative on the significant event conference states that they “concur that [a] hijacked aircraft is still airborne [and] heading towards Washington, DC.” [US Department of Defense, 9/11/2001; US Department of Defense, 9/11/2001 pdf file] (They will presumably be referring to the incorrect information that Flight 11 is still in the air after it has crashed into the World Trade Center (see 9:21 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 26] )
NORAD Does Not Request a Conference - Additionally, according to the NMCC’s after-action report, NORAD “does not request any conference at [National Command Authority] level” prior to the commencement of the significant event conference. [9/11 Commission, 6/9/2004] The significant event conference is actually initiated by Leidig. The NMCC has an important role to play in an emergency like the current crisis. Its job under these circumstances “is to gather the relevant parties and establish the chain of command between the National Command Authority—the president and the secretary of defense—and those who need to carry out their orders,” according to the 9/11 Commission Report. [9/11 Commission, 4/29/2004 pdf file; 9/11 Commission, 7/24/2004, pp. 37] It is also “the focal point within [the] Department of Defense for providing assistance” when there is a hijacking in US airspace, according to a recent military instruction (see June 1, 2001). [US Department of Defense, 6/1/2001 pdf file]

Entity Tags: National Military Command Center, North American Aerospace Defense Command, Charles Leidig

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

At the FAA’s Herndon Command Center, the national operations manager, Ben Sliney, learns more details of the hijacking of Flight 11, and becomes involved with the emergency response to it. [Spencer, 2008, pp. 21] A supervisor at the Command Center informed Sliney of the suspected hijacking at just before 8:30 (see 8:28 a.m. September 11, 2001). Soon after, the supervisor interrupted a meeting Sliney was in, to tell him American Airlines had called to report the deteriorating situation on Flight 11 (see 8:30 a.m.-8:40 a.m. September 11, 2001).
Sliney Receives More Details - Sliney heads to the center’s operations floor, where the supervisor gives him further details of the call from American Airlines, including information about flight attendant Betty Ong’s phone call from Flight 11 (see 8:19 a.m. September 11, 2001). The supervisor says the plane’s transponder has been switched off (see (Between 8:13 a.m. and 8:21 a.m.) September 11, 2001), which means no flight data is showing on the screens of air traffic controllers, and the latest information from the FAA’s Boston Center is that Flight 11 has turned south, and is now 35 miles north of New York City. On one of the large screens at the front of the Command Center that shows flight trajectories, Sliney can see that the track for Flight 11 is in “ghost.” This means that, because no transponder data is being received, the computer is displaying track information based on previously stored track data.
Sliney Seeks Information, Requests Teleconference - Sliney instructs his staff to contact facilities along the path the flight appears to be on, to find if anyone is in contact with it or tracking it. [Spencer, 2008, pp. 1 and 19-21] He will later recall, “I figured we’d try to get the people on the ground, the towers in the area, the police departments, anyone we could get to give us information on where this flight was.” [Canadian Broadcasting Corporation, 9/10/2006] Sliney then requests a teleconference between the FAA’s Boston Center, New York Center, and FAA headquarters in Washington, so they can share information about the flight in real time. [Spencer, 2008, pp. 21] The Command Center has already initiated a teleconference between the Boston, New York, and Cleveland Centers, immediately after it was notified of the suspected Flight 11 hijacking. [9/11 Commission, 8/26/2004, pp. 11] However, Sliney apparently does not request military assistance. According to author Lynn Spencer, “The higher echelons at headquarters in Washington will make the determination as to the necessity of military assistance in dealing with the hijacking.” [Spencer, 2008, pp. 21]

Entity Tags: Ben Sliney, Federal Aviation Administration

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Dianne Snyder.Dianne Snyder. [Source: Family photo]Amy Sweeney, a flight attendant on Flight 11, tells an American Airlines manager at Logan International Airport in Boston that the passengers in the coach section of her plane believe there is simply a routine medical emergency at the front of their plane. [ABC News, 7/18/2002; 9/11 Commission, 7/24/2004, pp. 6] Sweeney, who is sitting at the back of the coach section of Flight 11, phoned the American Airlines flight services office at Logan Airport at 8:32 a.m. Since then, she has been describing the trouble on her plane to Michael Woodward, an American Airlines flight services manager (see (8:32 a.m.-8:44 a.m.) September 11, 2001). [New York Observer, 2/15/2004; 9/11 Commission, 8/26/2004, pp. 11] Sweeney now tells Woodward that the passengers in the coach section are calm, and under the impression that there is a routine medical emergency in the first class section of the plane. Presumably this means they are unaware that their plane has been hijacked. Sweeney says three flight attendants—Jeffrey Collman, Sara Low, and Dianne Snyder—are attending to duties, such as getting medical supplies, while she and Betty Ong are reporting events over the phone. [ABC News, 7/18/2002; 9/11 Commission, 1/25/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 14] (Ong is another flight attendant, who is sitting next to Sweeney and is talking on the phone with the American Airlines Southeastern Reservations Office in North Carolina (see 8:19 a.m. September 11, 2001 and 8:21 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 8, 11] )

Entity Tags: Michael Woodward, Madeline (“Amy”) Sweeney

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Dave Bottiglia.Dave Bottiglia. [Source: ABC News]After Flight 11 appears on his radar screen, Dave Bottiglia, an air traffic controller at the FAA’s New York Center, is informed that this aircraft is suspected of having been hijacked. Flight 175 entered Bottiglia’s airspace not long before this (see 8:40 a.m. September 11, 2001). [MSNBC, 9/11/2002; 9/11 Commission, 8/26/2004, pp. 20] Its pilot has just told Bottiglia about the “suspicious transmission” (presumably from Flight 11) he heard while departing Boston airport (see 8:41 a.m.-8:42 a.m. September 11, 2001). [Gregor, 12/21/2001 pdf file] Seconds later, Flight 11 also enters the area Bottiglia is monitoring and its target appears on his radar screen. The controller sitting next to Bottiglia gets up and points to the radar blip. He says: “You see this target here? This is American 11. Boston Center thinks it’s a hijack.” Bottiglia will later recall that his initial thought about Flight 11, based on this information, is that the hijackers “were probably going to Cuba.” As its transponder has been turned off (see (Between 8:13 a.m. and 8:21 a.m.) September 11, 2001), he has no altitude information for Flight 11, but can tell from the radar scope that it appears to be descending. According to author Lynn Spencer: “Even without a transponder, controller radars calculate ground speed for all radar targets, and when a plane is descending, the ground speed decreases. The flight had been ‘grounding’ 600 knots, and now it has decreased to 320.” Bottiglia follows Flight 11’s target on his radar screen until it disappears over New York City. [MSNBC, 9/11/2002; Spencer, 2008, pp. 37] Because he is focused on Flight 11, Bottiglia will not notice when Flight 175’s transponder code changes at 8:47 (see 8:46 a.m.-8:47 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 21; 9/11 Commission, 8/26/2004, pp. 21] The New York Center was first notified of Flight 11’s hijacking at 8:25 a.m. (see 8:25 a.m. September 11, 2001), though this information was not passed on to Bottiglia. [Federal Aviation Administration, 9/17/2001 pdf file; Spencer, 2008, pp. 36-37]

Entity Tags: Dave Bottiglia, New York Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Two F-15 fighter jets are scrambled from Otis Air National Guard Base in Cape Cod, Massachusetts, which is 153 miles from New York City. The fighters are launched in response to the hijacked Flight 11, but this plane is already crashing into the World Trade Center at this time (see 8:46 a.m. September 11, 2001). [Washington Post, 9/15/2001; CNN, 9/17/2001; North American Aerospace Defense Command, 9/18/2001; 9/11 Commission, 6/17/2004]
Delay - The FAA’s Boston Center alerted NORAD’s Northeast Air Defense Sector (NEADS) to the hijacking of Flight 11 and requested that fighter jets be scrambled at just before 8:38 a.m. (see (8:37 a.m.) September 11, 2001), but the mission crew commander at NEADS only instructed the leader of his weapons team to launch the Otis fighters at 8:45 a.m. (see 8:45 a.m. September 11, 2001). [Vanity Fair, 8/1/2006]
Otis Aircraft Head to Runway - As soon as the pilots at Otis Air Base are strapped into their aircraft, the green light directing them to launch goes on. They start their engines and taxi out of the hangar to the nearest runway. One of the pilots, Lt. Col. Timothy Duffy, radios his command post for guidance, asking, “Do you have words?” The response he gets is, “Possible hijack, American Flight 11, 737, flight level 290 [29,000 feet], over JFK [International Airport in New York City].” (This flight information is partly incorrect, since American 11 is a 767, not a 737.) According to the Cape Cod Times, the jets will be up in the air before their radar kicks in. [Cape Cod Times, 8/21/2002; Spencer, 2008, pp. 42] The Otis pilots have already been preparing for the scramble order to come since learning of the hijacking from the FAA’s Cape Cod facility, some time shortly after 8:34 a.m. (see (8:36 a.m.-8:41) September 11, 2001). [BBC, 9/1/2002; Spencer, 2008, pp. 27-30] Their jets are reportedly not airborne until seven minutes after being scrambled, at 8:53 a.m. (see 8:53 a.m. September 11, 2001) and there will be conflicting accounts of what their original destination is (see (8:53 a.m.-9:05 a.m.) September 11, 2001). [9/11 Commission, 6/17/2004]

Entity Tags: Timothy Duffy, Otis Air National Guard Base, Daniel Nash

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Bruce Baughman.Bruce Baughman. [Source: Elise Moore / FEMA]Bruce Baughman, director of the planning and readiness division of the Federal Emergency Management Agency (FEMA), takes charge at FEMA headquarters in Washington, DC, because more senior FEMA officials, including the agency’s director, are away from the capital. FEMA Director Joseph Allbaugh and Lacy Suiter, FEMA’s assistant director of readiness, response, and recovery, are in Big Sky, Montana, attending the annual conference of the National Emergency Management Association (see September 8-11, 2001 and After 8:46 a.m. September 11, 2001). Baughman, who led FEMA’s response to the Oklahoma City bombing in April 1995 (see 8:35 a.m. - 9:02 a.m. April 19, 1995), therefore has to take charge of FEMA’s response to today’s terrorist attacks. In this capacity, he is responsible for activating FEMA’s emergency operations center, dispatching disaster medical personnel to the scenes of the attacks, and establishing emergency communications for New York. After the Twin Towers come down (see 9:59 a.m. September 11, 2001 and 10:28 a.m. September 11, 2001), he calls up the first FEMA urban search and rescue teams, which specialize in rescuing people from collapsed structures. [Block and Cooper, 2006, pp. 73-75] He will subsequently personally brief President Bush on three days while response operations are underway. [9/11 Commission, 11/17/2003 pdf file]
FEMA Will Help Local Agencies Respond to the Attacks - In May, Bush put FEMA in charge of responding to terrorist attacks in the United States (see May 8, 2001). [White House, 5/8/2001; Los Angeles Times, 5/9/2001] The agency therefore plays a key role in the government’s response to today’s attacks. The emergency response team at its headquarters is activated today, along with all 10 of its regional operations centers. It also activates its federal response plan, which, it states, “brings together 28 federal agencies and the American Red Cross to assist local and state governments in response to national emergencies and disasters.” It deploys eight urban search and rescue teams to New York to search for victims in the debris from the collapsed World Trade Center buildings, and four urban search and rescue teams to the Pentagon to assist the response there. These teams consist mainly of local emergency services personnel, and are trained and equipped to handle structural collapses. [Federal Emergency Management Agency, 9/11/2001; Federal Emergency Management Agency, 9/11/2001; US National Response Team, 2014, pp. 2 pdf file] In the days and weeks following the attacks, it will work with state and city officials to carry out the task of removing the debris from the WTC site. [Block and Cooper, 2006, pp. 75]

Entity Tags: Federal Emergency Management Agency, Joseph M. Allbaugh, Bruce Baughman, Lacy E. Suiter

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

In the National Military Command Center (NMCC) at the Pentagon, personnel apparently become aware of the first attack on the World Trade Center from watching the reports on television. According to Steve Hahn, an operations officer there, “We monitor the television networks in the center, and along with the rest of America we saw the smoke pouring from the tower.” Dan Mangino, who is also an operations officer at the NMCC, says, “At first, we thought it was a terrible accident.” [American Forces Press Service, 9/7/2006] The 9/11 Commission later says, “Most federal agencies learned about the crash in New York from CNN.” [9/11 Commission, 7/24/2004, pp. 35] Whether the NMCC was already aware that a hijacking was underway is unclear. According to military instructions, the NMCC is “the focal point within Department of Defense for providing assistance” in response to hijackings in US airspace, and is supposed to be “notified by the most expeditious means by the FAA.” [US Department of Defense, 6/1/2001 pdf file] Boston Air Traffic Control Center started notifying the chain of command of the suspected hijacking of Flight 11 more than 20 minutes earlier (see 8:25 a.m. September 11, 2001). And at 8:32, the FAA’s Command Center in Herndon informed FAA headquarters of the possible hijacking (see 8:28 a.m. September 11, 2001). Yet, according to the 9/11 Commission, although the “FAA headquarters began to follow the hijack protocol,” it “did not contact the NMCC to request a fighter escort.” Supposedly, the first that the military learned of the hijacking was when Boston Air Traffic Control Center contacted NORAD’s Northeast Air Defense Sector (NEADS) about it, at around 8:37 a.m. (see (8:37 a.m.) September 11, 2001). The earliest time mentioned by the 9/11 Commission that the NMCC learns of the Flight 11 hijacking is 9 a.m. (see 9:00 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 19-20 and 35]

Entity Tags: Steve Hahn, Dan Mangino, National Military Command Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Officers in the National Military Command Center (NMCC) at the Pentagon begin notifying senior Pentagon officials about the plane crashing into the World Trade Center after learning of this from television, but they are apparently unaware of the hijacking of Flight 11. [9/11 Commission, 7/21/2003 pdf file; 9/11 Commission, 4/29/2004 pdf file; 9/11 Commission, 7/24/2004, pp. 35] The NMCC’s three main missions are monitoring worldwide events for the Joint Chiefs of Staff (JCS), maintaining a strategic watch component, and maintaining a crisis response component. The NMCC has live feeds from numerous television stations, and the operations team on duty there learned from CNN that an aircraft had hit the WTC (see (8:48 a.m.) September 11, 2001).
NMCC Directors Notify Senior Pentagon Officials of Crash - In response, members of the operations team monitor media reports and begin making notifications up the chain of command. [9/11 Commission, 7/21/2003 pdf file; 9/11 Commission, 4/29/2004 pdf file] Captain Charles Leidig, who is currently standing in temporarily as deputy director for operations in the NMCC (see 8:30 a.m. September 11, 2001), will later recall, “Initially… the National Military Command Center was primarily a means to notify senior leadership that, in fact, an event had occurred.” [9/11 Commission, 6/17/2004] Leidig and Commander Patrick Gardner, the assistant deputy director for operations, start notifying those on the internal JCS notification list, including the office of the chairman of the Joint Chiefs of Staff, about the crash. They also notify the office of the secretary of defense. Based on incorrect information being reported on television, Leidig tells the senior Pentagon officials that a small airplane has crashed into one of the towers of the WTC. [9/11 Commission, 4/29/2004 pdf file; 9/11 Commission, 7/24/2004, pp. 35]
NMCC Unaware of Flight 11 Hijacking - According to military instructions, “the NMCC is the focal point within [the] Department of Defense for providing assistance” in response to aircraft hijackings in US airspace, and, “In the event of a hijacking, the NMCC will be notified by the most expeditious means by the FAA” (see June 1, 2001). [US Department of Defense, 6/1/2001 pdf file] However, while details of the hijacking of Flight 11 have been circulating within the FAA, the 9/11 Commission will say it “found no evidence that the hijacking was reported to any other agency in Washington before 8:46.” The NMCC apparently learns of the hijacking for the first time when one of its officers calls the FAA at 9:00 a.m. (see 9:00 a.m. September 11, 2001). Leidig will recall that, before the second plane hits the WTC at 9:03 a.m., he and Gardner think it is “something unusual… that a light plane had crashed into the WTC and that there was a report of a hijacking.” [9/11 Commission, 4/29/2004 pdf file; 9/11 Commission, 7/24/2004, pp. 35, 462]

Entity Tags: Charles Leidig, Patrick Gardner, National Military Command Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An intelligence officer at NORAD’s Northeast Air Defense Sector (NEADS) checks the SIPRNET—the Department of Defense’s classified version of the Internet—for information relating to the hijacking of Flight 11, but finds none. [Northeast Air Defense Sector, 9/11/2001; 9/11 Commission, 10/30/2003 pdf file] NEADS was alerted to the hijacking of Flight 11 at 8:37 a.m. (see (8:37 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 20] Since then, Lieutenant Colonel Mark Stuart, an intelligence officer at NEADS, has contacted various facilities, in search of further information about it. He called the FBI’s Strategic Information and Operations Center (see (8:48 a.m.) September 11, 2001), the National Military Joint Intelligence Center at the Pentagon, and 1st Air Force headquarters in Florida (see (Shortly After 8:48 a.m.) September 11, 2001), but none of them had any additional information on the crisis. Stuart now informs Colonel Robert Marr, the battle commander at NEADS, of his efforts. He also directs a “Major Edick”—another intelligence officer at NEADS—to search the SIPRNET for information on the hijacking. However, Stuart will later say, Edick is unable to find any such information on the SIPRNET “that morning or afternoon.” [Northeast Air Defense Sector, 9/11/2001; 9/11 Commission, 10/30/2003 pdf file]

Entity Tags: Mark E. Stuart, Robert Marr, SIPRNET

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A typical F-15.A typical F-15. [Source: US Air Force]Radar data will show that the two F-15s scrambled from Otis Air National Guard Base in Cape Cod, Massachusetts, are airborne by this time. [Washington Post, 9/15/2001; North American Aerospace Defense Command, 9/18/2001; 9/11 Commission, 7/24/2004, pp. 20] It is now eight minutes since the mission crew commander at NORAD’s Northeast Air Defense Sector (NEADS) ordered that the jets be launched (see 8:45 a.m. September 11, 2001). [Vanity Fair, 8/1/2006] It is 40 minutes since air traffic controllers had their last communication with Flight 11 (see 8:13 a.m. September 11, 2001), and 28 minutes since they became certain that the aircraft was hijacked (see (8:25 a.m.) September 11, 2001). Flight 11 crashed into the World Trade Center seven minutes ago (see 8:46 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 7, 19 and 459]
Commander Wants Fighters Sent to New York - In Rome, New York, NEADS has just received news of the plane hitting the WTC (see 8:51 a.m. September 11, 2001). Major Kevin Nasypany, the facility’s mission crew commander, is asked what to do with the Otis fighters. He responds: “Send ‘em to New York City still. Continue! Go! This is what I got. Possible news that a 737 just hit the World Trade Center. This is a real-world.… Continue taking the fighters down to the New York City area, JFK [International Airport] area, if you can. Make sure that the FAA clears it—your route all the way through.… Let’s press with this.” [Vanity Fair, 8/1/2006] Yet there will be conflicting reports of the fighters’ destination (see (8:53 a.m.-9:05 a.m.) September 11, 2001), with some accounts saying they are directed toward military-controlled airspace off the Long Island coast. [Filson, 2003, pp. 56-59; 9/11 Commission, 6/17/2004]

Entity Tags: Northeast Air Defense Sector, Robert Marr, Kevin Nasypany, Otis Air National Guard Base

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Master Sergeant Maureen Dooley.Master Sergeant Maureen Dooley. [Source: ABC News]Rumors have started circulating through the civilian air traffic system that the plane that hit the World Trade Center was a small Cessna. There is increasing confusion on the operations floor at NORAD’s Northeast Air Defense Sector (NEADS) as to whether it was really Flight 11. ID tech Stacia Rountree is on the phone with Colin Scoggins, a civilian manager who is the military liaison at the FAA’s Boston Center. Scoggins initially seems to confirm that the plane was Flight 11, saying: “Yeah, he crashed into the World Trade Center.… [D]isregard the tail number [given earlier for American 11].” When Rountree asks, “He did crash into the World Trade Center?” Scoggins replies, “[T]hat’s what we believe, yes.” However, an unidentified male staff member at NEADS overhears, and queries: “I never heard them say American Airlines Flight 11 hit the World Trade Center. I heard it was a civilian aircraft.” Master Sergeant Maureen Dooley takes the phone from Rountree and asks Scoggins, “[A]re you giving confirmation that American 11 was the one?” Apparently contradicting what he’d previously said, Scoggins replies: “No, we’re not gonna confirm that at this time. We just know an aircraft crashed in.… The last [radar sighting] we have was about 15 miles east of JFK [International Airport in New York City], or eight miles east of JFK was our last primary hit. He did slow down in speed… and then we lost ‘em.” [Vanity Fair, 8/1/2006] This confusion will continue later on, when NEADS will be misinformed that Flight 11 is still airborne (see 9:21 a.m. September 11, 2001).

Entity Tags: Stacia Rountree, Colin Scoggins, Maureen Dooley, Northeast Air Defense Sector

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Lieutenant Colonel Timothy Duffy, one of the two fighter pilots who took off in response to the hijacked Flight 11, contacts NORAD’s Northeast Air Defense Sector (NEADS) to request information on his target, but apparently neither Duffy nor the person he speaks with at NEADS mention that Flight 11 has already hit the World Trade Center during the call, even though both men should already be aware of the crash. [Federal Aviation Administration, 9/11/2001; Filson, 10/22/2002; Filson, 2003, pp. 60; 9/11 Commission, 1/7/2004 pdf file] Duffy and another pilot, Major Daniel Nash, took off from Otis Air National Guard Base at 8:46 a.m. (see 8:46 a.m. September 11, 2001), but they were unaware that at the same time, Flight 11 was crashing into the WTC (see 8:46 a.m. September 11, 2001). [Filson, 2003, pp. 57; 9/11 Commission, 7/24/2004, pp. 20] Duffy has just spoken to an air traffic controller at the FAA’s Boston Center (see 8:54 a.m.-8:55 a.m. September 11, 2001) and ended the call saying he would talk to NEADS “right now.” [Federal Aviation Administration, 9/11/2001] Duffy will later recall that he contacts NEADS at about 8:56 a.m. or 8:57 a.m. [9/11 Commission, 1/7/2004 pdf file]
Duffy Told His Target Is over JFK Airport - Duffy presumably talks with Steve Hedrick at NEADS, since Hedrick is responsible for controlling the two Otis fighters. [9/11 Commission, 10/27/2003 pdf file] As soon as he has checked in with NEADS, Duffy will recall, “I authenticate to make sure I’ve got the right person.” He then asks for “bogey dope,” meaning information on his target—Flight 11—“to try to find out where the contact is.” [Filson, 10/22/2002; Filson, 2003, pp. 60] Duffy is told, incorrectly, that his target is over New York’s JFK International Airport. Duffy replies, “Okay, I know where that is,” and then, he will recall, “we started heading right down to Long Island.” [Aviation Week and Space Technology, 6/3/2002; ABC News, 9/11/2002]
WTC Crash Apparently Not Discussed - However, it appears that neither Duffy nor the person he speaks with at NEADS mention the plane crash at the WTC during their conversation. Duffy will say that when he is subsequently informed that a second plane has hit the WTC (see (9:03 a.m.) September 11, 2001 and 9:06 a.m.-9:07 a.m. September 11, 2001), he is unaware that Flight 11 has already hit the WTC. [ABC News, 9/11/2002; Filson, 10/22/2002; 9/11 Commission, 1/7/2004 pdf file] And yet Duffy and personnel at NEADS have already been informed of that first crash.
Pilot and NEADS Previously Notified of Crash - Duffy has just been told of the crash during his conversation with the Boston Center controller (see 8:55 a.m. September 11, 2001). [Federal Aviation Administration, 9/11/2001] NEADS personnel learned of it at 8:51 a.m. (see 8:51 a.m. September 11, 2001), although there is now some confusion on the NEADS operations floor over whether the plane that crashed was indeed Flight 11 (see 8:55 a.m.-8:57 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 20; Vanity Fair, 8/1/2006] It will later be impossible to ascertain exactly what is said in the current conversation between Duffy and NEADS. Although tape recorders should be recording every radio channel at NEADS, because of a “technical issue,” the positions of Hedrick and his weapons director technician, Bradley Gardner, are supposedly not recorded (see (8:30 a.m.-3:00 p.m.) September 11, 2001). [9/11 Commission, 5/25/2004; 9/11 Commission, 7/24/2004, pp. 459; Vanity Fair, 8/1/2006]
Duffy Searches for Flight 11 on Radar Scope - Duffy will recall that following the call with NEADS, he is looking at his radar scope “to try and find a radar contact over the Kennedy sector with the hijacked aircraft.” Duffy will again contact NEADS to request “bogey dope” a few minutes later, and during that call is informed of the second plane hitting the WTC. [Filson, 2003, pp. 60; 9/11 Commission, 1/7/2004 pdf file]

Entity Tags: Timothy Duffy, Steve Hedrick, Northeast Air Defense Sector

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Ryan Gonsalves.Ryan Gonsalves. [Source: Institute for the Study of War]An officer in the National Military Command Center (NMCC) at the Pentagon learns, during a phone call to the FAA, of the hijacking of Flight 11, but the FAA tells him it does not need any help dealing with this, as everything seems to be under control. [9/11 Commission, 4/29/2004 pdf file; 9/11 Commission, 7/24/2004, pp. 35]
NMCC Officer Calls FAA for Information - After those in the NMCC learned from television that an aircraft had crashed into the World Trade Center (see (8:48 a.m.) September 11, 2001), Lieutenant Colonel Ryan Gonsalves, the senior operations officer there, began gathering up as much information as he could on the crisis. One of the phone calls he makes is to the FAA operations center at the agency’s Washington, DC, headquarters. The employee at the operations center who answers the call tells Gonsalves that the FAA has had a report of a hijacking on a plane that departed Boston. [9/11 Commission, 4/29/2004 pdf file; 9/11 Commission, 5/5/2004]
FAA Says It Does Not Need Help - The FAA employee apparently does not connect the plane crashing into the WTC with the hijacked Flight 11, which they claim is still airborne and heading for New York’s JFK International Airport. The entry in the senior operations officer’s log about the call will state: “9:00 NMCC called FAA, briefed of explosion at WTC possibly from aircraft crash. Also, hijacking of American Flight 11 from Boston to LA, now en route to Kennedy.” [9/11 Commission, 7/24/2004, pp. 462] Furthermore, when Gonsalves asks if the FAA needs any assistance dealing with the hijacking, the operations center employee replies, “No,” and says the pilot “had called in and said everything was under control, and he was going to land at New York shortly.” [9/11 Commission, 4/29/2004 pdf file; 9/11 Commission, 5/5/2004] The possibility of scrambling fighter jets is not discussed during the phone call. Even though military instructions state that the NMCC is to be “notified by the most expeditious means by the FAA” in response to aircraft hijackings in US airspace (see June 1, 2001), this call, according to the 9/11 Commission Report, appears to be the first time the FAA informs the NMCC of the hijacking of Flight 11. [US Department of Defense, 6/1/2001 pdf file; 9/11 Commission, 7/24/2004, pp. 35]

Entity Tags: National Military Command Center, Federal Aviation Administration, Ryan Gonsalves

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Colin Scoggins, the military liaison at the FAA’s Boston Center, learns from an FAA teleconference that there is a second hijacked plane over the US. He has previously called the FAA’s New York Center and was told, “We’re working a hijack,” but mistakenly thought the controller was referring to Flight 11 (see (Between 8:40 a.m. and 8:54 a.m.) September 11, 2001). According to author Lynn Spencer, Scoggins now hears on the FAA headquarters’ hijack teleconference of the second hijacked airliner, Flight 175. [Spencer, 2008, pp. 48-49 and 82] Spencer’s account is consistent with a May 2003 statement by the FAA, according to which the FAA established its teleconference “[w]ithin minutes after the first aircraft hit the World Trade Center” (see (8:50 a.m.) September 11, 2001). [9/11 Commission, 5/23/2003] But the 9/11 Commission will claim that the FAA headquarters’ hijacking teleconference is only established at “about 9:20” (see (9:20 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 36] According to Spencer, Scoggins assumes that NORAD’s Northeast Air Defense Sector (NEADS) is also on the FAA teleconference and is receiving the same information that he is about the second hijacking. However, the “FAA headquarters’ teleconference is between air traffic control facilities, the [FAA] Command Center, the Defense Department, and several other agencies; NORAD is not looped in.” [Spencer, 2008, pp. 82] Although the FAA will claim that the “Air Force liaison to the FAA immediately joined the FAA headquarters [teleconference] and established contact with NORAD on a separate line,” the Air Force liaison will subsequently claim she only joins the teleconference after 9:37 a.m., when the Pentagon is hit (see (Shortly After 9:37 a.m.) September 11, 2001). [9/11 Commission, 5/23/2003; US Department of Transportation, 8/31/2006 pdf file] Even though Scoggins assumes NEADS is already aware of the information, he will subsequently call it with the news of the second hijacking (see (9:02 a.m.-9:07 a.m.) September 11, 2001). [Spencer, 2008, pp. 82]

Entity Tags: Colin Scoggins, Federal Aviation Administration, Northeast Air Defense Sector

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An announcement is made over the public address system in the South Tower of the World Trade Center, advising workers that they can begin an orderly evacuation of the building if conditions warrant it. [New York Times, 5/17/2004; 9/11 Commission, 7/24/2004, pp. 289] A previous announcement over the public address system instructed people in the South Tower to stay in, or return to, their offices, rather than evacuate (see (8:50 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 287-288; Dwyer and Flynn, 2005, pp. 72] The new announcement begins: “May I have your attention, please. Repeating this message: the situation occurred in Building 1 [i.e. the North Tower].” The announcer then says, “If the conditions warrant on your floor, you may wish to start an orderly evacuation.” [New York Times, 5/17/2004] The announcement is presumably made by Philip Hayes, the deputy fire safety director on duty at the fire command desk in the lobby of the South Tower. A button at the desk enables fire safety directors to deliver announcements over the public address system. [Dwyer and Flynn, 2005, pp. 26]
Identity of Person Who Ordered Evacuation Unclear - The new advice, for tenants to evacuate, does “not correspond to any prewritten emergency instruction,” according to the 9/11 Commission Report. [9/11 Commission, 7/24/2004, pp. 289] It is unclear who told Hayes to make the announcement giving this advice. George Tabeek, the Port Authority’s security manager for the WTC, contacted the fire command desks in the Twin Towers immediately after Flight 11 hit the North Tower, with instructions about what to do. His orders for Hayes, however, were to “keep people inside the South Tower” (see Shortly After 8:46 a.m. September 11, 2001). [New Jersey Star-Ledger, 9/6/2011]
Police Commander Called for Evacuation of WTC - Captain Anthony Whitaker, the Port Authority Police Department (PAPD) commanding officer at the WTC, called for the evacuation of the WTC at 9:00 a.m. (see 8:59 a.m.-9:02 a.m. September 11, 2001). However, his instruction was given over PAPD radio channel W, “which could not be heard by the deputy fire safety director in the South Tower,” according to the 9/11 Commission Report. [Murphy, 2002, pp. 184-185; 9/11 Commission, 7/24/2004, pp. 293; National Institute of Standards and Technology, 9/2005, pp. 201] Furthermore, according to the Port Authority, deputy fire safety directors do not generally take direct orders from the PAPD under the regular chain of command. Therefore, the 9/11 Commission Report will state, it is “not known if [Hayes] received the order by the PAPD to evacuate the complex.” [9/11 Commission, 7/24/2004, pp. 544]
Fire Department Responsible for Ordering Evacuations - According to New York Times reporters Jim Dwyer and Kevin Flynn, “The authority to order an evacuation during a fire normally rests with the fire department.” [Dwyer and Flynn, 2005, pp. 79] In a phone call with his counterpart in the North Tower, at 8:49 a.m., Hayes in fact said he would wait to hear from “the boss from the fire department or somebody” before ordering an evacuation of the South Tower (see 8:49 a.m. September 11, 2001). [Port Authority of New York and New Jersey, 9/11/2001 pdf file; 9/11 Commission, 7/24/2004, pp. 287; Dwyer and Flynn, 2005, pp. 27] But whether someone from the fire department told Hayes to order an evacuation is unknown. It is also unclear how long announcements, advising an evacuation, continue for. Hayes and his counterpart in the North Tower are “making announcements that the situation was serious and that occupants should evacuate immediately” for “[a]s long as the [fire alarm system] was still operational,” according to Fire Engineering magazine. [Fire Engineering, 11/1/2002] However, the 9/11 Commission Report will state, “Evidence suggests that the public address system [in the South Tower] did not continue to function after the building was hit.” This would mean no announcements go out after 9:03 a.m., when Flight 175 hits the tower (see 9:03 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 295] By the time the South Tower collapses (see 9:59 a.m. September 11, 2001), out of around 8,540 people who were originally in the building, 7,940 (93 percent) have made it out and will survive, according to the National Institute of Standards and Technology. [National Institute of Standards and Technology, 9/2005]

Entity Tags: Philip T. Hayes

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The 9/11 Commission will later conclude that the FAA’s New York Center tells NORAD’s Northeast Air Defense Sector (NEADS) that Flight 175 has been hijacked at this time. The Commission will refer to this as “the first indication that the NORAD air defenders had of the second hijacked aircraft.” The notification is apparently received from the military liaison at the New York Center (see 9:01 a.m.-9:02 a.m. September 11, 2001). [9/11 Commission, 6/17/2004]
NEADS Technician Announces 'Second Possible Hijack' - Tape recordings of the NEADS operations floor will reveal ID tech Stacia Rountree answering the call from the New York Center, and saying out loud, “They have a second possible hijack!” [Vanity Fair, 8/1/2006] Colonel Robert Marr, the NEADS battle commander, will claim he first learns that an aircraft other than Flight 11 has been hijacked when he sees Flight 175 crash into the World Trade Center on television. [Aviation Week and Space Technology, 6/3/2002] Lieutenant Colonel Dawne Deskins will claim that when she sees Flight 175 hitting the South Tower on television, “we didn’t even know there was a second hijack.” [Filson, 2003, pp. 59]
Conflicting Accounts - However, these accounts contradict NORAD’s claim that it makes shortly after 9/11 that NEADS was first notified about Flight 175 at 8:43 a.m. (see 8:43 a.m. September 11, 2001). [North American Aerospace Defense Command, 9/18/2001] Additionally, as Flight 175 crashes into the WTC, Canadian Captain Mike Jellinek, who is working at NORAD’s Cheyenne Mountain, Colorado operations center, is on the phone with NEADS. He sees the crash live on television and asks NEADS, “Was that the hijacked aircraft you were dealing with?” The reply is yes. (However, it is unclear whether Jellinek is referring to Flight 175 or to the smoke coming from the crash of Flight 11.) [Toronto Star, 12/9/2001] If the 9/11 Commission’s account is correct, several questions remain unanswered. Flight 175 lost radio contact at 8:42 a.m. (see 8:41 a.m.-8:42 a.m. September 11, 2001) and changed transponder signals at 8:47 a.m. (see 8:46 a.m.-8:47 a.m. September 11, 2001); an air traffic controller declared it possibly hijacked sometime between 8:46 a.m. and 8:53 a.m. (see (Shortly After 8:46 a.m.) September 11, 2001); and an air traffic control manager called it hijacked at 8:55 a.m.(see (8:55 a.m.) September 11, 2001). The Commission will not explain why the New York Center waits 10 to 16 minutes before warning NEADS that Flight 175 is possibly hijacked. [9/11 Commission, 6/17/2004]

Entity Tags: Stacia Rountree, Northeast Air Defense Sector, North American Aerospace Defense Command, Robert Marr, Michael H. Jellinek, New York Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Mark Loizeaux.Mark Loizeaux. [Source: Dan Gross / Washington Technology]Immediately after seeing the attacks on the the World Trade Center on television, Mark Loizeaux, the president of leading building demolition firm Controlled Demolition Inc (CDI), tries to contact government officials to warn them that the Twin Towers will probably collapse. [US News and World Report, 6/22/2003; New Scientist, 7/24/2004] Loizeaux will later recall his initial reaction to the crashes in New York. After the first tower is hit, he will say, “I told Doug [Loizeaux, his brother] immediately that the tower was coming down, and when the second tower was hit, that it would follow.” According to US News and World Report, “Horrified, the Loizeaux brothers watched first responders streaming into the doomed towers and tried frantically, and unsuccessfully, to phone in warnings.” [US News and World Report, 6/22/2003] Mark Loizeaux will recall, “I still had some cell phone numbers, so when the second plane hit I said, ‘Start calling all the cell phones, tell them that the building is going to come down.’” However: “It was frenetic, nobody could get through even with speed dialling.… Of course, building number 7, where the emergency management headquarters was, was on fire. I’d been in that office two months before.” Loizeaux then phones a couple of people on the National Research Council committee involved in assessing the impact of explosives. They ask him, “What do you think this is, that they’re going to fail, that they’re both going to fail?” Loizeaux will recall: “The expression around was they’re going to pancake down, almost vertically. And they did. It was the only way they could fail. It was inevitable.” [New Scientist, 7/24/2004] Soon after the attacks, Loizeaux, as a recognized expert, will be called upon to comment on the fall of the WTC towers. [Construction (.com), 9/13/2001] In addition, his firm will be involved with the clearing of Ground Zero. (It was also tasked with bringing down the remnants of the Murrah Federal Building in Oklahoma City after its partial destruction in 1995 (see 8:35 a.m. - 9:02 a.m. April 19, 1995 and 7:01 a.m. May 23, 1995).) [Construction (.com), 10/1/2001]

Entity Tags: Mark Loizeaux, Douglas Loizeaux

Timeline Tags: Complete 911 Timeline

Major Dean Eckmann.
Major Dean Eckmann. [Source: US Air Force]The two pilots on alert at Langley Air Force Base in Virginia are put on “battle stations,” and get into their fighter jets, ready to take off if required. [Longman, 2002, pp. 64; 9/11 Commission, 7/24/2004, pp. 24] Being at “battle stations” means the pilots are in their planes’ cockpits with the engines turned off, but ready to start them and taxi out should a scramble order follow. [Filson, 2003, pp. 55; Spencer, 2008, pp. 27] NORAD’s Northeast Air Defense Sector (NEADS) has ordered this in response to the news of the second plane hitting the World Trade Center and over concerns that the fighters launched from Otis Air National Guard base in response to Flight 11 might run out of fuel (see 9:09 a.m. September 11, 2001 and (9:09 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 460; 9/11 Commission, 8/26/2004, pp. 88] According to journalist and author Jere Longman, the two “alert” pilots at Langley are currently “still in the dark about the gravity of the moment.” [Longman, 2002, pp. 64-65]
Pilot Wonders If Order Connected to Events in New York - Major Dean Eckmann, one of the pilots on alert, will later recall: “The scramble horn goes off and we get the yellow light, which is our battle stations. So at that point I go running out to… my assigned alert airplane, get suited up, and I get into the cockpit ready to start.” [BBC, 9/1/2002] He asks his crew chief, “Do you think this has anything to do with New York?” The chief replies: “I can’t imagine how. The Otis guys could handle that.”
Pilot Told 'This Is Just Precautionary' - Meanwhile, Captain Craig Borgstrom, the unit’s operations manager, is briefing the other alert pilot, Major Brad Derrig, on what he knows. He tells him: “There’s some wacky stuff happening. Some airplane just hit the World Trade Center. I don’t have any more information, but I’m sure this is just precautionary.” Borgstrom then heads out to give Eckmann the same brief, but has to stop to answer a phone call from NEADS (see (Between 9:10 a.m. and 9:23 a.m.) September 11, 2001). [Spencer, 2008, pp. 118] Although the 9/11 Commission and other accounts will state that the Langley jets are placed on battle stations at 9:09, a BBC documentary will suggest this happens at 9:21, and Longman will indicate this does not occur until 9:24. [Longman, 2002, pp. 64; Aviation Week and Space Technology, 6/3/2002; BBC, 9/1/2002; 9/11 Commission, 7/24/2004, pp. 24] The two alert jets, along with a third jet piloted by Borgstrom, will be ordered to scramble at 9:24 a.m. (see 9:24 a.m. September 11, 2001). [Christian Science Monitor, 4/16/2002; 9/11 Commission, 8/26/2004, pp. 16]

Entity Tags: Craig Borgstrom, Langley Air Force Base, Dean Eckmann, Northeast Air Defense Sector, Brad Derrig

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The operations manager with the unit at Langley Air Force Base, Virginia, that is involved in NORAD’s air defense mission is instructed to prepare to launch three F-16s from the base, even though the unit only keeps two such jets on “alert.” [Christian Science Monitor, 4/16/2002; Spencer, 2008, pp. 118]
NEADS Calls Langley - Captain Craig Borgstrom is the operations manager of a detachment at Langley from the North Dakota Air National Guard’s 119th Fighter Wing. In the event of an order to scramble the unit’s two alert F-16s, he would serve as the supervisor of flying (SOF), responsible for informing the pilots about their mission. [Spencer, 2008, pp. 114, 116] The unit has just received the signal to put its alert jets on “battle stations,” with the pilots in the cockpits but the engines turned off (see (9:09 a.m.) September 11, 2001). [Longman, 2002, pp. 64; Filson, 2003, pp. 55; 9/11 Commission, 7/24/2004, pp. 24] After briefing one of the two alert pilots, Borgstrom is called by the crew chief to answer a phone call from someone at NORAD’s Northeast Air Defense Sector (NEADS) who wants to speak to him. In an urgent voice, the caller asks Borgstrom, “How many airplanes can you get airborne?” Borgstrom answers, “I have two F-16s at battle stations right now,” but the caller snaps: “That’s not what I asked! How many total aircraft can you launch?” Although Borgstrom is not on alert duty, he is an F-16 pilot. He responds: “Well, the only other pilot here is me—I can fly. I can give you three!” The caller instructs him: “Suit up and go fly! We need all of you at battle stations!” [Longman, 2002, pp. 65; Christian Science Monitor, 4/16/2002; Spencer, 2008, pp. 118]
Third Pilot Means No Supervisor - According to author Lynn Spencer, this order “is almost unthinkable. If [Borgstrom] goes up, there will be no supervisor of flying. During a scramble, it is the SOF’s responsibility to monitor the jets—to work with local controllers to ensure priority handling and to make sure that the pilots are receiving lawful launch orders. The SOF stays in close communication with NEADS to get any and all information about the mission to pass on to his pilots, and assesses weather, airfield status, and spare alert aircraft status in case of an abort by one of the primary fighters. If Borgy flies, there not only will be no SOF, there will be no officer left at the detachment!”
Borgstrom Notifies Others, Checks with Commander - Borgstrom heads out to inform others of the instruction. He speaks to one of the alert pilots, Major Dean Eckmann, telling him, “They want us to launch all planes and all pilots if we get scrambled!” According to Spencer, this request “doesn’t make any sense to Eckmann,” and his initial response is ”What?” But “he’s a military officer and he’ll follow orders,” and points Borgstrom to the unit’s third F-16, which is not kept on alert and is therefore unarmed. Borgstrom instructs the crew chief to arm the fighter’s gun; this will be the only ammunition he has when he takes off. After fetching his harness and helmet, he places a phone call to the commander of the 119th Fighter Wing, at the wing’s home in Fargo, North Dakota. Borgstrom is uncomfortable with the unprecedented situation he is in and feels compelled to notify his immediate higher-ups. He tells the commander: “Sir, they’re launching all three of us. I don’t know what’s going on, but there’s no ops supervision here at all!” The commander knows what has happened in New York from news reports, and so is aware of the situation. He tells Borgstrom: “Go! Our thoughts are with you. Godspeed.” Borgstrom then hangs up the phone and runs to his jet. [Spencer, 2008, pp. 118-119] The three Langley jets will receive a scramble order at 9:24 a.m. (see 9:24 a.m. September 11, 2001) and are airborne by 9:30 a.m. (see (9:25 a.m.-9:30 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 16]

Entity Tags: 119th Fighter Wing, Dean Eckmann, Craig Borgstrom, Langley Air Force Base, Northeast Air Defense Sector

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Tape recordings of the operations floor at NORAD’s Northeast Air Defense Sector (NEADS) in Rome, New York indicate that both NEADS and NORAD are experiencing significant problems communicating with other agencies:
bullet At 9:12 a.m., a member of staff at NEADS tells another military agency over the phone: “We’re trying to reach the military coordinator. We’re having a difficult time.” [North American Aerospace Defense Command, 9/11/2001]
bullet At 9:22 a.m., a women at NEADS calls what is apparently an American Airlines office in New York, to ask about a report NEADS has received that Flight 11 is still airborne and headed towards Washington (see 9:21 a.m. September 11, 2001). After being given a phone number she needs to call for more information, the woman at NEADS replies: “[D]o me a favor and have them call us? We cannot call out for some reason.” [North American Aerospace Defense Command, 9/11/2001]
bullet At around 10:31 a.m., someone from the 1st Fighter Wing, which is the host unit at Langley Air Force Base in Virginia, calls NEADS. During the conversation, they mention, “I tried to get a hold of NORAD… and their lines are all busy.” NEADS replies, “Yeah, I can believe it,” and adds, “Right now the circuits are so busy.” [North American Aerospace Defense Command, 9/11/2001]
bullet Around 11:50 a.m., someone with the New York Air National Guard’s 109th Airlift Wing is on the phone to NEADS. They mention, “We’re having a tough time getting hold of you guys.” NEADS responds, “We’re having problems with our phone lines as well.” [North American Aerospace Defense Command, 9/11/2001]
bullet At 11:57 a.m., a member of staff at NEADS complains: “They turned off all the goddamned lines to the outside.… No, local. So you can’t make outside phone calls.” [North American Aerospace Defense Command, 9/11/2001]

Entity Tags: Northeast Air Defense Sector, North American Aerospace Defense Command

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

American Airlines’ headquarters.American Airlines’ headquarters. [Source: American Airlines]After American Airlines confirms that two aircraft have hit the World Trade Center, one of its managers calls for the activation of the airline’s crash teams, which are trained to deal with accidents and the families of crash victims. The airline also begins increasing security at its headquarters in Fort Worth, Texas, and other major stations. [Wall Street Journal, 10/15/2001; 9/11 Commission, 8/26/2004, pp. 31; Spencer, 2008, pp. 108] American Airlines has not yet confirmed that its Flight 11 was the first plane to hit the WTC (see (9:30 a.m.) September 11, 2001), but its officials have initially concluded, mistakenly, that the second aircraft to hit the WTC might have been its Flight 77 (see 9:08 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 16 and 30]

Entity Tags: American Airlines

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Norman Seip.Norman Seip. [Source: US Air Force]A National Operations and Intelligence Watch Officer Network (NOIWON) conference call is established to allow government agencies in the Washington, DC, area to quickly share information regarding the ongoing events, but the call reportedly contributes little of value to the emergency response to the terrorist attacks. [Federal Aviation Administration, 9/11/2001; Federal Aviation Administration, 9/11/2001; 9/11 Commission, 4/29/2004 pdf file; 9/11 Commission, 7/13/2004; Government Executive, 6/1/2009] The NOIWON call is convened by the CIA sometime between 9:16 a.m. and 9:25 a.m., according to FAA chronologies. [Federal Aviation Administration, 9/11/2001; Federal Aviation Administration, 9/11/2001; Federal Aviation Administration, 9/17/2001 pdf file] According to an officer at the Pentagon, the White House Situation Room is taking the lead at the time he answers the NOIWON call. [9/11 Commission, 5/5/2004]
FAA Participates in Call - At the FAA headquarters in Washington, the NOIWON call is answered by Bart Merkley, one of two officers on duty in the ACI Watch—a small, 24-hour intelligence facility located on the building’s third floor. [9/11 Commission, 7/13/2004] Merkley stays on the call for its entire duration. He passes onto it information he has learned from the Tactical Net—a teleconference established by the operations center at FAA headquarters at 8:50 a.m. [Federal Aviation Administration, 9/17/2001 pdf file; 9/11 Commission, 5/19/2004]
NMCC Participates in Call - At the National Military Command Center (NMCC) at the Pentagon, the initial call on the NOIWON line is answered by Commander Pat Gardner, the assistant deputy director for operations. [9/11 Commission, 5/5/2004] Subsequently, Brigadier General Norman Seip will take over the line and remain on it for most of the day. According to a 9/11 Commission memorandum, this is because the “White House Situation Room insisted on having a flag officer on an open line” with it. [9/11 Commission, 7/21/2003 pdf file]
NOIWON Call of Little Use - The NOIWON call apparently contributes little of value to the emergency response to the terrorist attacks. Darrel Smith, who is working alongside Merkley in the ACI Watch at FAA headquarters, will tell the 9/11 Commission that he “does not remember any useful or significant information coming as a result of the NOIWON call.” [9/11 Commission, 7/13/2004] Captain Charles Leidig, the acting deputy director for operations in the NMCC throughout the attacks, will tell the Commission that he “recalled no situational awareness that came from the NOIWON call.” [9/11 Commission, 4/29/2004 pdf file] Gardner will say he “doesn’t remember specifically what was discussed” on the call. [9/11 Commission, 5/5/2004] FAA records will state, “It is believed that the [Department of Defense] received information” concerning the attacks over the NOIWON call, but the FAA “holds no records of that communication.” [Federal Aviation Administration, 9/11/2001]
Call Delays Establishing of NMCC's Conference - Furthermore, the NOIWON call delays the Pentagon’s response to the attacks. The NMCC’s usual first action in response to a crisis is to establish a “significant event conference” in order to gather and disseminate information from government agencies, and discuss what actions should be taken. However, the NOIWON call reportedly intervenes with the preparations for such a conference call. According to a 9/11 Commission memorandum, “The NMCC abandoned its attempt to convene a [significant event conference] so its watch officers could participate in the NOIWON conference.” [9/11 Commission, 7/21/2003 pdf file; 9/11 Commission, 6/17/2004] The significant event conference will therefore only commence at 9:29 a.m. (see 9:29 a.m.-9:34 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 37]
No Recording of Call - The NOIWON is described as “a dedicated secure telephone system with a conferencing capability for the rapid exchange and sharing of high interest and time-sensitive information between Washington-area operations centers.” [Government Executive, 6/1/2009] During breaking crises it is used by the major national security watch centers around Washington, including the NMCC and the National Military Joint Intelligence Center at the Pentagon, the State Department Operations Center, the State Department’s Bureau of Intelligence and Research, the CIA’s operations center, the NSA’s operations center, and the White House Situation Room. [Radi, 3/1997 pdf file] The 9/11 Commission will later request a transcript of the NOIWON call conducted on this day, but despite “multiple searches,” no recording of it will be found. [9/11 Commission, 8/22/2003; Stephen A. Cambone, 10/14/2003; 9/11 Commission, 4/16/2004]

Entity Tags: Darrel Smith, Bart Merkley, Charles Leidig, White House, Central Intelligence Agency, National Operations and Intelligence Watch Officer Network, Federal Aviation Administration, Patrick Gardner, National Military Command Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Personnel on the operations floor at NORAD’s Northeast Air Defense Sector (NEADS) confirm to their mission crew commander (MCC) that they are prepared to issue an order to fighter pilots, telling them to fire on a commercial airliner.
MCC Concerned about Possible Shootdown - Major Kevin Nasypany, the NEADS MCC, is concerned about what might happen next as the day’s crisis unfolds. He realizes he may need to order fighter jets under his command to shoot down an errant aircraft. He therefore starts walking up and down the operations floor, impatiently asking all his section heads and weapons technicians, “Are you prepared to follow an order to shoot down a civilian airliner?” All of them affirm that they will issue such an order if required to do so.
Nasypany Confers with Marr - Satisfied with their answers, Nasypany gets on the phone to Colonel Robert Marr, who is in the NEADS battle cab, and asks him, “Have we already asked the questions?” What Nasypany means is, have they asked about getting authorization to take out a threatening aircraft? According to author Lynn Spencer, “Those authorizations, [Nasypany] knows, are going to have to come from the president himself, passed down from senior NORAD command in Colorado Springs.” Marr replies that Major General Larry Arnold, who is at the Continental US NORAD Region (CONR) headquarters in Florida, is seeking the necessary authorizations and is prepared to take any action required. Nasypany then briefs Marr on the armaments on board the fighters NEADS has had launched (see 8:46 a.m. September 11, 2001). He adds: “My recommendation, if we have to take anybody out, large aircraft, we use AIM-9s in the face. If need be.” He means that if there is another hijacking, the most effective way to bring the plane down would be to fire a missile into its nose. [Vanity Fair, 8/1/2006; Spencer, 2008, pp. 140-141]
Pilots Do Not Receive Shootdown Authorization - At around 9:35 a.m., according to Spencer, a NEADS weapons controller will ask one of the pilots that launched in response to the first hijacking whether he would be willing to shoot down a hijacked aircraft (see (9:35 a.m.) September 11, 2001). [Spencer, 2008, pp. 153] According to the 9/11 Commission, however, NEADS personnel will only learn that NORAD has been cleared to shoot down threatening aircraft at 10:31 a.m., and even then they will not pass this order along to the fighter pilots (see 10:31 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 42-43]

Entity Tags: Robert Marr, Kevin Nasypany, Northeast Air Defense Sector

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

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