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Context of '(4:00 p.m.) September 11, 2001: Adviser Karl Rove Allegedly Concerned about Still Unaccounted-for Planes'

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Pete Zalewski.Pete Zalewski. [Source: NBC]Because the talkback button on Flight 11 has been activated, Boston Center air traffic controllers can hear a hijacker on board say to the passengers: “We have some planes. Just stay quiet and you’ll be OK. We are returning to the airport.” [Boston Globe, 11/23/2001; 9/11 Commission, 7/24/2004, pp. 19] Air traffic controller Pete Zalewski recognizes this as a foreign, Middle Eastern-sounding voice, but does not make out the specific words “we have some planes.” He responds, “Who’s trying to call me?” Seconds later, in the next transmission, the hijacker continues: “Nobody move. Everything will be OK. If you try to make any moves you’ll endanger yourself and the airplane. Just stay quiet.” [New York Times, 10/16/2001; 9/11 Commission, 6/17/2004; MSNBC, 9/9/2006] Bill Peacock, the FAA director of air traffic services, later claims, “We didn’t know where the transmission came from, what was said and who said it.” David Canoles, the FAA’s manager of air traffic evaluations and investigations, adds: “The broadcast wasn’t attributed to a flight. Nobody gave a flight number.” [Washington Times, 9/11/2002] Similarly, an early FAA report will state that both these transmissions came from “an unknown origin.” [Federal Aviation Administration, 9/17/2001 pdf file] Zalewski asks for an assistant to help listen to the transmissions coming from the plane, and puts its frequency on speakers so others at Boston Center can hear. Because Zalewski didn’t understand the initial hijacker communication from Flight 11, the manager of Boston Center instructs the center’s quality assurance specialist to “pull the tape” of the transmission, listen to it carefully, and then report back. They do this, and by about 9:03 a.m. a Boston manager will report having deciphered what was said in the first hijacker transmission (see 9:03 a.m. September 11, 2001). [9/11 Commission, 6/17/2004; MSNBC, 9/9/2006] Fellow Boston controller Don Jeffroy also hears the tape of the hijacker transmissions, though he doesn’t state at what time. He says: “I heard exactly what Pete [Zalewski] heard. And we had to actually listen to it a couple of times just to make sure that we were hearing what we heard.” [MSNBC, 9/11/2002] At some point, Ben Sliney, the national operations manager at the FAA’s Herndon Command Center, gets word of the “We have some planes” message, and later says the phrase haunts him all morning. American Airlines Executive Vice President for Operations Gerard Arpey is also informed of the “strange transmissions from Flight 11” at some point prior to when it crashes at 8:46 a.m. [USA Today, 8/12/2002] Boston Center will receive a third transmission from Flight 11 about ten minutes later (see (8:34 a.m.) September 11, 2001).

Entity Tags: Bill Peacock, Boston Air Route Traffic Control Center, David Canoles, Pete Zalewski

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Boston flight control reportedly “notifies several air traffic control centers that a hijack is taking place.” [Guardian, 10/17/2001] This is immediately after Boston controllers heard a transmission from Flight 11, declaring, “We have some planes” (see 8:24 a.m. September 11, 2001), and would be consistent with a claim later made to the 9/11 Commission by Mike Canavan, the FAA’s associate administrator for civil aviation security. He says, “[M]y experience as soon as you know you had a hijacked aircraft, you notify everyone.… [W]hen you finally find out, yes, we do have a problem, then… the standard notification is it kind of gets broadcast out to all the regions.” [9/11 Commission, 5/23/2003] An early FAA report will say only that Boston controllers begin “inter-facility coordination” with New York air traffic control at this time [Federal Aviation Administration, 9/17/2001 pdf file] , but the New York Times reports that controllers at Washington Center also know “about the hijacking of the first plane to crash, even before it hit the World Trade Center.” [New York Times, 9/13/2001] However, the Indianapolis flight controller monitoring Flight 77 claims to not know about this or Flight 175’s hijacking twenty minutes later at 8:56 a.m. (see 8:56 a.m. September 11, 2001). Additionally, the flight controllers at New York City’s La Guardia airport are never told about the hijacked planes and learn about them from watching the news. [Bergen Record, 1/4/2004] Boston Center also begins notifying the FAA chain of command of the suspected Flight 11 hijacking at this time (see 8:25 a.m. September 11, 2001), but it does not notify NORAD for another 6-15 minutes, depending on the account (see (8:37 a.m.) September 11, 2001).

Entity Tags: Boston Air Route Traffic Control Center, North American Aerospace Defense Command, La Guardia Airport

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A Sikorsky S-76A helicopter flying over New York.
A Sikorsky S-76A helicopter flying over New York. [Source: Sikorsky]A helicopter is tracked on radar apparently crashing into the World Trade Center, according to a report later given by a New York air traffic controller over an FAA teleconference.
Helicopter Is 'the Only Target that We Saw ... to Fly into the Trade Center' - At around 10:15 a.m., Tom White, an operations manager at the FAA’s New York Terminal Radar Approach Control (TRACON), will tell those on the FAA teleconference that his facility tracked a Sikorsky helicopter that had taken off from the airport in Poughkeepsie, New York, and this helicopter appeared to fly into the WTC at 8:27 a.m. (see (10:15 a.m.) September 11, 2001). White will add that, after replaying radar information, it is concluded that the helicopter is “the only target that we saw in the vicinity of the Trade Center at 12:27 [Zulu time, or 8:27 a.m. Eastern time] to fly into the Trade Center.” [Federal Aviation Administration, 9/11/2001; 9/11 Commission, 5/21/2004] (However, the first crash at the WTC will not occur until 8:46 a.m. (see 8:46 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 7] ) The “Poughkeepsie airport” the helicopter took off from is presumably Dutchess County Airport. Sikorsky reportedly bases a fleet of its S-76 helicopters at Dutchess County Airport, “dispatching them to the New York metro areas as needed.” [Site Selection, 5/2000; Aviation International News, 8/1/2003] Poughkeepsie is about 70 miles north of New York City. [Pittsburgh Post-Gazette, 2/3/2008]
Helicopter 'Consistent with the Speed' of What Hits WTC - White will say the helicopter’s tail number is N7601S, that it departed the Poughkeepsie airport at 8:03 a.m., and that it then headed south at a speed of around 160 knots, or 184 miles per hour. He will add: “The tower [presumably the air traffic control tower at the Poughkeepsie airport] says the only thing they had southbound at that time was a Sikorsky helicopter, which is consistent with the speed that we followed it down.… They’re saying they replayed the radar and it’s consistent with the speed of what went into the [WTC] tower.” [Federal Aviation Administration, 9/11/2001] (However, an analysis by the US government will later estimate that Flight 11 hits the WTC at 494 miles per hour, or 429 knots, which is significantly faster than the helicopter was flying. [New York Times, 2/23/2002] )
Mistaken Information Later Corrected - It will apparently take until early afternoon for the suspicions about the Sikorsky helicopter hitting the WTC to be dismissed. An FAA chronology of this day’s events will state that at 1:00 p.m., the “Sikorsky helicopter” is “now believed not to have hit the WTC.” [Federal Aviation Administration, 1/2/2002] Another FAA chronology will state that at 1:04 p.m., it is reported that the Sikorsky helicopter “landed 20 minutes early, normal GE run at 12:28Z [i.e. 8:28 a.m. Eastern time] to WTC.” (It is unclear what is meant by “normal GE run.”) [Federal Aviation Administration, 9/11/2001]

Entity Tags: World Trade Center, Tom White (FAA), New York Terminal Radar Approach Control

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The FAA Command Center, the center of daily management of the US air traffic system. On 9/11 it is managed by Ben Sliney (not pictured here).The FAA Command Center, the center of daily management of the US air traffic system. On 9/11 it is managed by Ben Sliney (not pictured here). [Source: CNN]The FAA’s Boston Center calls the FAA Command Center and says it believes Flight 11 has been hijacked and is heading toward the New York Center’s airspace. The Command Center immediately establishes a teleconference between the Boston, New York, and Cleveland air traffic control centers, so Boston can help the other centers understand what is happening, in case Flight 11 should enter their airspace. Minutes later, in line with the standard hijacking protocol, the Command Center will pass on word of the suspected hijacking to the FAA’s Washington headquarters (see 8:32 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 19; 9/11 Commission, 8/26/2004, pp. 11; Spencer, 2008, pp. 21]
National Operations Manager Learns of Hijacking - A supervisor at the Command Center promptly passes on the news of the possible hijacking to Ben Sliney, who is on his first day as the national operations manager there. The supervisor says the plane in question is “American Flight 11—a 767 out of Boston for Los Angeles.” According to author Lynn Spencer, “Sliney flashes back to the routine for dealing with hijackings from the days when they were more common.” The procedure is to “[k]eep other aircraft away from the errant plane. Give the pilots what they need. The plane will land somewhere, passengers will be traded for fuel, and difficult negotiations with authorities will begin. The incident should resolve itself peacefully, although the ones in the Middle East, he recalls, often had a more violent outcome.” Apparently not expecting anything worse to happen, Sliney continues to the conference room for the daily 8:30 staff meeting there (see 8:30 a.m.-8:40 a.m. September 11, 2001).
Command Center a 'Communications Powerhouse' - The FAA Command Center is located in Herndon, Virginia, 25 miles from Washington, DC. According to Spencer, it “is a communications powerhouse, modeled after NASA’s Mission Control. The operations floor is 50 feet wide and 120 feet long, packed with tiered rows of computer stations, and at the front, seven enormous display screens show flight trajectories and weather patterns.” The center has nearly 50 specialists working around the clock, planning and monitoring the flow of air traffic over the United States. These specialists work with airlines and air traffic control facilities to fix congestion problems and deal with weather systems. [Spencer, 2008, pp. 1 and 19-20]

Entity Tags: Federal Aviation Administration, Ben Sliney, New York Air Route Traffic Control Center, Boston Air Route Traffic Control Center, Cleveland Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Steve Bongardt.Steve Bongardt. [Source: Government Matters]Steve Bongardt, an agent at an FBI office in Manhattan, reads a report on his computer about Osama bin Laden reopening his underground facility in Afghanistan and he will subsequently determine that this incident is related to the attacks on the World Trade Center. [Wright, 2006, pp. 356-357; Graff, 2011, pp. 309-310] Bongardt is a member of the FBI’s I-49 squad. [Wright, 2006, pp. 377] The squad is focused on bin Laden and al-Qaeda’s central command. It is based in an office on the eighth floor at 290 Broadway, across the street from the FBI’s New York field office at 26 Federal Plaza. [Graff, 2011, pp. 205-206] Bongardt is one of the first people to arrive at the office this morning, coming into work sometime before 8:30 a.m. He turns on his computer and reads some of the day’s intelligence. He is puzzled by one particular piece of information he sees. “A report had Osama bin Laden reopening his large underground facility at Tora Bora in Afghanistan and sprucing it up,” journalist and author Garrett Graff will write. According to author Lawrence Wright, the report states that “the al-Qaeda camps in Tora Bora [are] being revitalized.” [Wright, 2006, pp. 356-357; Graff, 2011, pp. 309] The Tora Bora encampment is a “natural and manmade fortress of caves and bunkers,” according to the Chicago Tribune. It comprises a “series of rooms and tunnels,” and can “comfortably house 1,000 people,” according to an Afghan who visited the complex a few months ago. [Chicago Tribune, 11/28/2001] “That can’t be good,” Bongardt thinks upon reading the report. “What the hell is [bin Laden] doing?” he wonders. Bongardt will feel the room shake when Flight 11 crashes into the WTC, at 8:46 a.m. (see 8:46 a.m. September 11, 2001), and promptly head out of the building. He will realize what has happened when he sees that both of the Twin Towers are on fire and notices a massive jetliner engine lying on the street. He will then connect what is occurring to the report he read on his computer. He will understand that “this was the work of bin Laden,” according to Wright. “This is al-Qaeda. This is why they’re polishing up Tora Bora,” he will think. [Wright, 2006, pp. 357-359; Graff, 2011, pp. 309-310]

Entity Tags: Steve Bongardt, Osama bin Laden

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Offutt Air Force Base control tower during Global Guardian 1998.Offutt Air Force Base control tower during Global Guardian 1998. [Source: Jeffery S. Viano]As the 9/11 attacks are taking place, a large military training exercise called Global Guardian is said to be “in full swing.” It has been going on since the previous week. [Omaha World-Herald, 2/27/2002; Omaha World-Herald, 9/10/2002] Global Guardian is an annual exercise sponsored by US Strategic Command (Stratcom) in cooperation with US Space Command and NORAD. One military author defines Stratcom as “the single US military command responsible for the day-to-day readiness of America’s nuclear forces.” [Arkin, 2005, pp. 59]
Exercise Tests Military's Ability to Fight a Nuclear War - Global Guardian is a global readiness exercise involving all Stratcom forces and aims to test Stratcom’s ability to fight a nuclear war. It is one of many “practice Armageddons” that the US military routinely stages. [Bulletin of the Atomic Scientists, 11/1/1997; Associated Press, 2/21/2002; Omaha World-Herald, 2/27/2002; Omaha World-Herald, 9/10/2002] It links with a number of other military exercises, including Crown Vigilance (an Air Combat Command exercise), Apollo Guardian (a US Space Command exercise), and the NORAD exercises Vigilant Guardian and Amalgam Warrior. [US Department of Defense, 5/1997; GlobalSecurity (.org), 4/27/2005] Global Guardian is both a command post and a field training exercise, and is based around a fictitious scenario designed to test the ability of Stratcom and its component forces to deter a military attack against the US. Hundreds of military personnel are involved. [US Congress, n.d.; Collins Center Update, 12/1999 pdf file; Times-Picayune, 9/8/2002] The exercise involves “a lot of the elements of what ultimately would be the nuclear command and control system in support of a national emergency,” according to Admiral Richard Mies, the commander in chief of Stratcom. It includes an “exercise secretary of defense” and “an exercise president.” Mies will say that because of the exercise, “A lot of [Stratcom’s] command and control systems that, in peacetime, are normally not on alert were at a much, much higher state of alert [on September 11] and we had a number of aircraft, manned control aircraft that were airborne that were simulating their wartime roles.” [NET News, 12/27/2011]
Exercise Normally Held in October or November - According to a 1998 Internet article by the British American Security Information Council—an independent research organization—Global Guardian is held in October or November each year. [Kristensen, 10/1998] In his book Code Names, NBC News military analyst William Arkin dates this exercise for October 22-31, 2001. [Arkin, 2005, pp. 379] And a military newspaper reported in March 2001 that Global Guardian was scheduled for October 2001. [Space Observer, 3/23/2001, pp. 2 pdf file] If this is correct, then some time after March, the exercise must have been rescheduled for early September.
Exercise Includes a 'Computer Network Attack' - Furthermore, a 1998 Defense Department newsletter reported that for several years Stratcom had been incorporating a computer network attack (CNA) into Global Guardian. The attack involved Stratcom “red team” members and other organizations acting as enemy agents, and included attempts to penetrate the command using the Internet and a “bad” insider who had access to a key command and control system. The attackers “war dialed” the phones to tie them up and sent faxes to numerous fax machines throughout the Command. They also claimed they were able to shut down Stratcom’s systems. Reportedly, Stratcom planned to increase the level of computer network attack in future Global Guardian exercises. [IAnewsletter, 6/1998 pdf file] It is unclear if a computer network attack is incorporated into Global Guardian in 2001.

Entity Tags: US Strategic Command, Apollo Guardian, Crown Vigilance, Global Guardian, North American Aerospace Defense Command, US Department of Defense, US Space Command, Vigilant Guardian, Amalgam Warrior, Richard Mies

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Flight controllers hear a hijacker on Flight 11 say to the passengers: “Nobody move, please, we are going back to the airport. Don’t try to make any stupid moves.” [New York Times, 10/16/2001; Guardian, 10/17/2001; Boston Globe, 11/23/2001; 9/11 Commission, 6/17/2004] This is the third hijacker transmission from Flight 11 heard by Boston Center. Following the previous two transmissions, controller Pete Zalewski had put the plane’s frequency on speakers so that others at the center could hear (see 8:24 a.m. September 11, 2001). This is therefore the first time some of them hear the hijacker’s voice. One controller says out loud, “That is really scary.” [MSNBC, 9/11/2002]

Entity Tags: Boston Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Three F-16 fighter jets take off from Andrews Air Force Base, which is 10 miles from Washington, DC, and fly to North Carolina for a routine training mission, meaning they will be about 200 miles away from base when the attacks in New York take place. [Aviation Week and Space Technology, 9/9/2002; 9/11 Commission, 7/28/2003 pdf file; 9/11 Commission, 2/17/2004; 9/11 Commission, 2/27/2004] The jets belong to the 121st Fighter Squadron, part of the 113th Wing of the District of Columbia Air National Guard, which is based at Andrews. [District of Columbia Air National Guard, 7/24/2001; Aviation Week and Space Technology, 9/9/2002; GlobalSecurity (.org), 8/21/2005] They are piloted by Major Billy Hutchison, Eric Haagenson, and Lou Campbell. Haagenson and Campbell are less experienced, junior pilots. Hutchison is flying with them because most of the pilots with his unit are on leave, having just returned from the “Red Flag” training exercise in Nevada (see Late August-September 8, 2001).
Jets Heading to Range to 'Drop Some Bombs' - The three F-16s are going to train for a surface attack. [9/11 Commission, 2/27/2004; 9/11 Commission, 3/11/2004 pdf file] Hutchison will later recall: “We had gone up to [the gunnery range in] Dare County, North Carolina, to drop some bombs and hit a refueling tanker and come on back. It was going to be an uneventful day.” [Filson, 2003, pp. 79] The range is located 207 miles from Andrews Air Force Base. [Aviation Week and Space Technology, 9/9/2002] The jets are scheduled to arrive back at Andrews at 10:45 a.m. [District of Columbia Air National Guard, 9/11/2001]
September 11 a 'Light Flying Day' - Because members of the 113th Wing have just returned from the Red Flag exercise, September 11 is a “light flying day.” According to Major David McNulty, the senior intelligence officer of the 113th Wing, the unit would normally have launched eight jets—“an eight-ship”—for this training mission. But as only seven pilots and a few planes are available, a “three-ship” has been launched instead. [9/11 Commission, 3/11/2004 pdf file] The three F-16s heading out for the training mission will not arrive back at Andrews until between 10:14 a.m. and 10:36 a.m., by which time the terrorist attacks will already be over (see 10:14 a.m. September 11, 2001 and (10:38 a.m.) September 11, 2001). [9/11 Commission, 2/17/2004]

Entity Tags: Billy Hutchison, David McNulty, Lou Campbell, Eric Haagenson, 121st Fighter Squadron

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

National Guard troops stationed at NORAD’s Northeast Air Defense Sector (NEADS) in Rome, New York.National Guard troops stationed at NORAD’s Northeast Air Defense Sector (NEADS) in Rome, New York. [Source: Rome Sentinel]At NORAD’s Northeast Air Defense Sector (NEADS), a huddle of people is gathered around one of the radar scopes. NEADS Commander Robert Marr initially thinks this hubbub is due to the NORAD training exercise (presumably Vigilant Guardian) that is taking place on this day (see (6:30 a.m.) September 11, 2001). He will later recall: “I’ve seen many exercises… and as I saw that huddle I said, ‘There’s got to be something wrong, something is happening here.’ You usually see that whenever they find a track on the scope that looks unusual; it’s usually an indicator that something is getting ready to kick off.” [Filson, 2003, pp. 55] According to author Lynn Spencer, Marr thinks the day’s exercise “is kicking off with a lively, unexpected twist.… His bet is that his simulations team has started off the exercise by throwing out a ‘heart attack card’ to see how the troops respond to a first-aid call from a fellow soldier, testing their first responder training.” [Spencer, 2008, pp. 26] He sends Lieutenant Colonel Dawne Deskins, the regional mission crew commander for the exercise, to check out what is going on. [Filson, 2003, pp. 55] Deskins speaks briefly over the phone with the FAA’s Boston Center about the Flight 11 hijacking (see (8:37 a.m.) September 11, 2001). [Spencer, 2008, pp. 26] She then runs back to the “battle cab”—the glass-walled room that overlooks the NEADS operations floor—and speaks to Marr with urgency in her voice. [Filson, 2003, pp. 55] She tells him: “It’s a hijacking, and this is real life, not part of the exercise. And it appears that the plane is heading toward New York City.” Although Deskins has specifically stated, “not part of the exercise,” Marr reportedly thinks, “This is an interesting start to the exercise.” According to Spencer, he thinks “This ‘real-world’ mixed in with today’s simex [simulated exercise] will keep [his staff members] on their toes.” Regardless of whether the crisis is real or not, Marr decides to instruct that the two alert F-15s at Otis Air National Guard Base be ordered to battle stations (see (8:40 a.m.) September 11, 2001). [Spencer, 2008, pp. 26-27]

Entity Tags: Robert Marr, Northeast Air Defense Sector, Boston Air Route Traffic Control Center, Dawne Deskins, Vigilant Guardian

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Colin Scoggins, the military liaison at the FAA’s Boston Center, calls the FAA’s New York Center but is quickly cut off when the air traffic controller who answers says the center is busy dealing with a hijacking. According to author Lynn Spencer, Scoggins “calls New York Center to notify them that American 11 appears to be descending toward New York, most likely to land at JFK” International Airport. But the controller who takes the call snaps at him: “We’re too busy to talk. We’re working a hijack,” and then hangs up. According to Spencer, the New York Center controller is referring to Flight 175, but “Scoggins just figures that he’s talking about American 11. He has no idea that a second airliner is in crisis.” However, the timing of this call is unclear. If it is made while Flight 11 is descending toward New York, this would mean it occurs in the minutes before 8:46, when Flight 11 crashes (see 8:46 a.m. September 11, 2001). But in Spencer’s account, the call is made just after New York Center controller Dave Bottiglia notices that Flight 175’s transponder code has changed and he calls out to another controller, “I can’t get a hold of UAL 175 at all right now and I don’t know where he went to” (see 8:51 a.m.-8:53 a.m. September 11, 2001). [Spencer, 2008, pp. 48-49] The transcript of radio communications between the New York Center and Flight 175 shows that this would mean Scoggins’s call occurs around 8:53 a.m.-8:54 a.m., about seven minutes after Flight 11 crashes. [New York Times, 10/16/2001]

Entity Tags: Colin Scoggins, New York Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Victor Saracini.Victor Saracini. [Source: Family photo]Just after Flight 175 enters the airspace of the FAA’s New York Center (see 8:40 a.m. September 11, 2001), its pilot reports to the air traffic controller now managing the flight a suspicious transmission he had heard on departing Boston’s Logan Airport. The pilot, Captain Victor Saracini, tells the controller, Dave Bottiglia: “We figured we’d wait to go to your center. Ah, we heard a suspicious transmission on our departure out of Boston, ah, with someone, ah, it sounded like someone keyed the mikes and said, ah, ‘Everyone, ah, stay in your seats.’” [New York Times, 10/16/2001; 9/11 Commission, 7/24/2004, pp. 21; Spencer, 2008, pp. 36] Saracini is presumably referring to one of the three radio transmissions from Flight 11, where the voice of a hijacker could be heard (see 8:24 a.m. September 11, 2001 and (8:34 a.m.) September 11, 2001). However, none of these had included the hijacker telling people to stay in their seats, as Saracini describes, although the second and third transmissions included the hijacker telling the passengers, “Nobody move.” [9/11 Commission, 7/24/2004, pp. 19] Bottiglia responds: “Oh, okay. I’ll pass that along.” Referring to the fact that this was the end of the transmission he heard, Saracini adds, “It cut out,” and then asks Bottiglia, “Did you copy that?” [Gregor, 12/21/2001 pdf file; Spencer, 2008, pp. 36-37] This is the last radio transmission from Flight 175. The 9/11 Commission will conclude that the plane is hijacked within the next four minutes (see (Between 8:42 a.m. and 8:46 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 20] According to author Lynn Spencer, since controllers are only given information on a need-to-know basis, Bottiglia was unaware there were problems with Flight 11, which has not yet entered his airspace. He touches his computer screen to connect to the hotline for his sector controller, and then reports: “UAL 175 just came on my frequency and he said he heard a suspicious transmission when they were leaving Boston. ‘Everybody stay in your seats’—that’s what he heard… just to let you know.” [New York Times, 10/16/2001; Spencer, 2008, pp. 36-37]

Entity Tags: New York Air Route Traffic Control Center, Victor Saracini, Dave Bottiglia

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Employees at the American Airlines Southeastern Reservations Office in Cary, North Carolina, lose communication with Betty Ong, a flight attendant on the hijacked Flight 11. [American Airlines, 9/11/2001, pp. 20-22; 9/11 Commission, 7/24/2004, pp. 5-6]
Ong Stops Responding to Questions - For about the last 25 minutes, Ong has been on the phone with a number of employees at the reservations office, and has been providing them with information about the trouble on her plane. [9/11 Commission, 8/26/2004, pp. 8] But now she stops responding to their communications. Nydia Gonzalez, one of the reservations office employees, continues questioning Ong. She says: “What’s going on Betty? Betty, talk to me. Betty, are you there? Betty?” Receiving no response, she asks her colleague Winston Sadler, who is also participating in the call, “Do you think we lost her?” On another phone line, Gonzalez immediately notifies a manager at the American Airlines System Operations Control center in Texas that contact with Ong has been lost (see 8:44 a.m. September 11, 2001). [American Airlines, 9/11/2001, pp. 20-22; 9/11 Commission, 8/26/2004, pp. 14]
Ong Asked Airline Employees to 'Pray for Us' - Toward the end of the call, Ong said repeatedly to the reservations office employees: “Pray for us. Pray for us.” [ABC News, 7/18/2002] Gonzalez will say in an interview later today that Ong’s final words, before the call ends, were, “Oh my God, the flight, it’s going down, it’s going down.” [Federal Bureau of Investigation, 9/11/2001, pp. 1-8] But in a subsequent interview, she will say that before the call ends, Ong “started to cry” and then her final words were, “Oh God, oh God, what is going on?” [Federal Bureau of Investigation, 9/12/2001, pp. 69-71] The reservations office employees have lost communication with Ong by 8:44 a.m., according to the 9/11 Commission Report. [9/11 Commission, 7/24/2004, pp. 6] But according to a summary of phone calls from the hijacked flights presented at the 2006 trial of Zacarias Moussaoui, the call from Ong began at 8:18 a.m. and 47 seconds, and lasts exactly 27 minutes, meaning it ends at 8:45 a.m. and 47 seconds. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] Flight 11 will crash into the World Trade Center less than a minute after that, at 8:46 a.m. (see 8:46 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 7]

Entity Tags: Betty Ong, Winston Sadler, Nydia Gonzalez, American Airlines

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Amy Sweeney, a flight attendant on Flight 11, gives updates over the phone to Michael Woodward, an American Airlines flight services manager at Logan International Airport in Boston, as her plane approaches the World Trade Center, and then, after she reports that the plane is flying “very, very low,” the line goes dead. [Federal Bureau of Investigation, 9/13/2001, pp. 1-2; 9/11 Commission, 7/24/2004, pp. 6-7] Sweeney has been on the phone with the American Airlines flight services office at Logan Airport since 8:32 a.m., describing to Woodward the trouble on her plane (see (8:32 a.m.-8:44 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 11]
Sweeney Says Plane Is 'in a Rapid Descent' - She now tells Woodward: “Something is wrong. We are in a rapid descent.” She says her plane is flying “all over the place.” [9/11 Commission, 1/25/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 14] Around this time, Woodward tells Nancy Wyatt, another employee in the flight services office, that Sweeney has “started screaming that there’s something wrong with the airplane.” He adds: “In other words… [the original pilot is] not flying the airplane. They’re not flying the airplane.” [American Airlines, 9/11/2001, pp. 34-41]
Sweeney Says Plane Is Flying 'Very Low' - Woodward asks Sweeney to look out of the window to see if she can determine where her plane is. [9/11 Commission, 1/25/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 14] In an interview with the FBI a couple of days later, Woodward will say that Sweeney tells him: “I see water. I see buildings. We’re very, very low. Oh my God.” [Federal Bureau of Investigation, 9/13/2001, pp. 1-2] In 2004, he will give a slightly different account, telling the 9/11 Commission that Sweeney says: “We are flying low. We are flying very, very low. We are flying way too low.” Seconds later she says, “Oh my God, we are way too low.” [9/11 Commission, 1/25/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 14] Sweeney says “Oh my God” after taking “a very slow, deep breath,” Woodward will tell ABC News. She says these final words “[v]ery slowly, very calmly, very quietly. It wasn’t in panic,” Woodward will say.
Call Suddenly Cut Off - Woodward then hears what he will describe as “very, very loud static on the other end” of the line. [ABC News, 7/18/2002] After a short time, the line goes dead. [Federal Bureau of Investigation, 9/13/2001, pp. 1-2] Woodward looks up from the phone and tells everyone else in the office that the line has died. [Federal Bureau of Investigation, 9/13/2001, pp. 3-4] Wyatt is on the phone with Ray Howland, an employee at the American Airlines System Operations Control center in Fort Worth, Texas, and has been passing on to him the information that Sweeney was providing to Woodward (see 8:40 a.m.-8:48 a.m. September 11, 2001). She now informs Howland, “Okay, we just lost connection” with Sweeney. [American Airlines, 9/11/2001, pp. 34-41; Rutgers Law Review, 9/7/2011, pp. 14 pdf file]
Flight Services Office Personnel Learn of Crash at WTC - Shortly after Sweeney’s call is cut off, Woodward’s operational manager, Craig Kopetz, will enter the flight services office and say that a plane has just crashed into the WTC. Woodward will not initially connect this news with the crisis he has been dealing with. [Federal Bureau of Investigation, 9/13/2001, pp. 1-2; ABC News, 7/18/2002] Those in the flight services office will then go to their command center. “Approximately 15 minutes later,” according to Elizabeth Williams, one of Woodward’s colleagues, the group will realize that “Flight 11 was the same flight which crashed into the WTC.” [Federal Bureau of Investigation, 9/13/2001, pp. 3-4] The call between Sweeney and Woodward lasts “approximately 12 minutes” and ends at around 8:44 a.m., according to the 9/11 Commission. [9/11 Commission, 2004, pp. 4; 9/11 Commission, 8/26/2004, pp. 11, 14] But according to a summary of phone calls from the hijacked flights presented at the 2006 trial of Zacarias Moussaoui, the call began at 8:32 a.m. and 39 seconds, and lasts 13 minutes and 13 seconds, meaning it ends at 8:45 a.m. and 52 seconds. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] Flight 11 crashes into the WTC less than a minute later, at 8:46 a.m. (see 8:46 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 7]

Entity Tags: Elizabeth D. Williams, Madeline (“Amy”) Sweeney, Ray Howland, Craig Kopetz, Nancy Wyatt, Michael Woodward

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The US Strategic Command command center.The US Strategic Command command center. [Source: US Strategic Command]At the time the attacks in New York occur, a small group of business leaders are having breakfast at Offutt Air Force Base in Omaha, Nebraska, where the US Strategic Command (Stratcom) is headquartered. With them is Admiral Richard Mies, the commander in chief of Stratcom. They are in town for an annual charity fundraiser event due to take place later in the day, hosted by the multi-billionaire Warren Buffett. Along with other visitors who have come for the fundraiser, they are scheduled to tour the Stratcom underground command center, located 60 feet below Offutt, and receive an unclassified mission briefing. According to the Omaha World-Herald, staff members have left the command center in advance of their visit. It is only after the second attack occurs, at 9:03, that Admiral Mies excuses himself from the breakfast and the battle staff reconvenes in the center. [San Francisco Business Times, 2/1/2002; Omaha World-Herald, 2/27/2002] It is unclear what effect the absence of Mies and the members of the battle staff have upon the military’s ability to respond effectively to the first attacks. However, the command center does have significant capabilities that would, presumably, be of much use under such a crisis. Stratcom is the military command responsible for the readiness of America’s nuclear forces. [Arkin, 2005, pp. 59] The Lincoln Journal Star describes its underground command center as “a military nerve center that collects and assesses information from high-tech ‘eyes and ears’ across—and above—the globe.” [Journal Star (Lincoln), 10/25/2000] The cavernous room has eight giant video screens and complex communications systems. [Associated Press, 2/21/2002; Omaha World-Herald, 2/27/2002] Stratcom itself states that the senior controller in the command center “has a direct line to the National Military Command Center in Washington, DC, and to the other major command headquarters.” This system, called the Joint Chiefs of Staff Alerting Network, allows the commander in chief of Stratcom to make “prompt contact with the president, the secretary of defense, the chairman of the Joint Chiefs of Staff, and other unified commanders.” Furthermore, “Through satellites and radio networks (VLF, LF, UHF and HF), the command center can communicate with aircraft in flight over any part of the world. A principal purpose of these networks is to pass National Command Authority [i.e. the president and secretary of defense] orders to the alert forces.” While only the president can order nuclear strikes, the commander in chief of Stratcom “can launch aircraft for survival.” [United States Strategic Command, 6/22/2001] With the command center’s sophisticated capabilities, after Mies returns to it from his breakfast, the eight video screens there are “loaded up with data,” providing him with “the latest information on the unfolding drama.” [Omaha World-Herald, 2/27/2002] And at the time President Bush arrives at Offutt, later in the day (see 2:50 p.m. September 11, 2001), the battle staff in the center will reportedly be “watching the skies over the United States” and “tracking a commercial airliner on its way from Spain to the United States.” [Washington Post, 1/27/2002; CBS News, 9/11/2002]

Entity Tags: Richard Mies, US Strategic Command

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The hole caused by the Flight 11 crash.The hole caused by the Flight 11 crash. [Source: Reuters]Flight 11 slams into the WTC North Tower (Building 1). Hijackers Mohamed Atta Waleed Alshehri, Wail Alshehri, Abdulaziz Alomari, and Satam Al Suqami presumably are killed instantly, and many more in the tower will die over the next few hours. Seismic records pinpoint the crash at 26 seconds after 8:46 a.m. [CNN, 9/12/2001; New York Times, 9/12/2001; North American Aerospace Defense Command, 9/18/2001; USA Today, 12/20/2001; Federal Emergency Management Agency, 5/1/2002, pp. 1-10; New York Times, 5/26/2002; USA Today, 8/12/2002; Associated Press, 8/21/2002; Newsday, 9/10/2002] The NIST report states the crash time to be 8:46:30. [National Institute of Standards and Technology, 9/2005, pp. 19] The 9/11 Commission Report states the crash time to be 8:46:40. [9/11 Commission, 7/24/2004, pp. 7] Investigators believe the plane still has about 10,000 gallons of fuel (see 8:57 a.m. September 11, 2001). [New York Times, 5/26/2002] The plane strikes the 93rd through 99th floors in the 110-story building. No one above the crash line survives; approximately 1,360 people die. Below the crash line, approximately 72 die and more than 4,000 survive. Both towers are slightly less than half full at the time of the attack, with between 5,000 to 7,000 people in each tower. This number is lower than expected. Many office workers have not yet shown up to work, and tourists to the observation deck opening at 9:30 A.M. have yet to arrive. [USA Today, 12/20/2001; National Institute of Standards and Technology, 9/2005, pp. 20-22] The impact severs some columns on the north side of the North Tower. Each tower is designed as a “tube-in-tube” structure and the steel columns which support its weight are arranged around the perimeter and in the core. The plane, which weighs 283,600 lb and is traveling at an estimated speed of around 430 mph (see October 2002-October 2005), severs 35 of the building’s 236 perimeter columns and damages another two. The damage to the South Tower’s perimeter will be similar (see 9:03 a.m. September 11, 2001). [National Institute of Standards and Technology, 9/2005, pp. 5-9, 20, 22] The perimeter columns bear about half of the tower’s weight, so this damage reduces its ability to bear gravity loads by about 7.5 percent. [National Institute of Standards and Technology, 9/2005, pp. 6] The actual damage to the 47 core columns is not known, as there are no photographs or videos of it, but there will be much speculation about this after 9/11. It will be suggested that some parts of the aircraft may have damaged the core even after crashing through the exterior wall. According to the National Institute of Standards and Technology (NIST): “Moving at 500 mph, an engine broke any exterior column it hit. If the engine missed the floor slab, the majority of the engine core remained intact and had enough residual momentum to sever a core column upon direct impact.” [National Institute of Standards and Technology, 9/2005, pp. 107] According to NIST’s base case computer model, three of the core columns are severed and another ten suffer some damage. [National Institute of Standards & Technology, 9/2005, pp. 189 pdf file] If this is accurate, it means that the impact damage to the core reduces the Tower’s strength by another approximately 7.5 percent, meaning that the building loses about 15 percent of its strength in total. This damage will be cited after 9/11 by NIST and others researchers as an event contributing to the building’s collapse (see October 23, 2002 and October 19, 2004). In addition, some of the fireproofing on the steel columns and trusses may be dislodged. The original fireproofing on the fire floors was mostly Blazeshield DC/F, but some of the fireproofing on the flooring has recently been upgraded to Blazeshield II, which is about 20 percent denser and 20 percent more adhesive. [National Institute of Standards & Technology, 9/2005, pp. xxxvi, 83 pdf file] Photographs and videos of the towers will not show the state of fireproofing inside the buildings, but NIST will estimate the damage to it using a computer model. Its severe case model (see (October 2002-October 2005)) will predict that 43 of the 47 core columns are stripped of their fireproofing on one or more floors and that fireproofing is stripped from trusses covering 60,000 ft2 of floor area, the equivalent of about one and a half floors. NIST will say that the loss of fireproofing is a major cause of the collapse (see April 5, 2005), but only performs 15 tests on fireproofing samples (see October 26, 2005). [National Institute of Standards and Technology, 9/2005, pp. 23] According to NIST, more fireproofing is stripped from the South Tower (see 9:03 a.m. September 11, 2001).

Entity Tags: Mohamed Atta, National Institute of Standards and Technology, Satam Al Suqami, Waleed Alshehri, Abdulaziz Alomari, World Trade Center, Wail Alshehri

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Judy Martz.Judy Martz. [Source: Publicity photo]Emergency managers from around the US, including Federal Emergency Management Agency (FEMA) Director Joseph Allbaugh and representatives from the emergency management agencies of 47 states, are away from their home states at the time of the terrorist attacks, attending the annual conference of the National Emergency Management Association (NEMA) at a resort in Big Sky, Montana. The main focuses of the event have included the issues of domestic terrorism and weapons of mass destruction. [New York Times, 9/12/2001; State Government News, 10/2001 pdf file] The conference began on September 8, and was originally planned to continue until September 12 (see September 8-11, 2001). [Natural Hazards Observer, 3/2001; National Emergency Management Association, 8/15/2001]
Emergency Managers Learn of Attacks - At 9:00 a.m., conference attendees are scheduled to participate in a series of sessions on domestic preparedness, which has been a key topic for NEMA over the past three years. [National Emergency Management Association, 8/15/2001; State Government News, 10/2001 pdf file] According to the New York Times, “One of the day’s main seminar topics was how to prepare for terrorist attacks.” [New York Times, 9/12/2001] However, numerous pagers go off as officials are notified of the events in New York. By the time officials gather around the television in the resort’s bar to see what is happening, the second plane has hit the World Trade Center (see 9:03 a.m. September 11, 2001) and the nature of the emergency is obvious. [Stateline (.org), 9/10/2002]
Emergency Managers Respond to Attacks - After the emergency managers at the conference see the coverage of the attacks on television, they “automatically organized themselves into particular groups to focus on transportation issues or to capture information,” Trina Hembree, the executive director of NEMA, will later recall. [Stateline (.org), 10/11/2001] The emergency managers, along with federal personnel and private-sector members, go about coordinating their jurisdictions’ responses to the attacks from the resort. Hotel employees add phone lines and equipment so as to enable communication and the tracking of events. A 24-hour emergency operations center is set up, and teams are organized to address specific areas, such as transportation and medical needs. The emergency managers monitor events and stay in contact with their agencies by phone, and also attend briefings at the resort, where they are updated on the national situation. [State Government News, 10/2001 pdf file]
State of Emergency Declared in Montana - Partly due to concerns over the safety of the emergency management officials at the conference, Montana Governor Judy Martz declares a state of emergency. [Stateline (.org), 9/13/2001] Furthermore, roads to the Big Sky resort are closed, and security for the resort is provided by the local sheriff’s department and volunteer fire department, the Montana Highway Patrol, the Montana National Guard, and the FBI.
Arrangements Made to Fly Key Officials Home - The conference’s organizers arrange for military aircraft to fly state emergency management leaders back to their capitals. [New York Times, 9/12/2001; State Government News, 10/2001 pdf file] Allbaugh and officials from several states that are directly involved in the attacks are flown home throughout the day (see (After 11:00 a.m.) September 11, 2001, (After 11:00 a.m.) September 11, 2001, and (After 4:30 p.m.) September 11, 2001), but others at the conference have to drive long distances back to their states.
Emergency Managers 'Not Where They Wanted to Be' - As one news report will later describe, when the attacks occur, “emergency managers were not where they wanted to be.” FEMA spokesman Mark Wolfson will note the inconvenient timing of the attacks, saying that FEMA officials do not know whether they were timed to catch emergency officials off guard. “That would be speculation,” he says. “But it is something that law enforcement investigators might be looking at.” [Stateline (.org), 9/13/2001; State Government News, 10/2001 pdf file] NEMA is the professional association of state emergency management directors. [Natural Hazards Observer, 3/2001] Hundreds of state emergency management officials, including almost all of the US’s state emergency management directors, and most of the senior FEMA staff are in Montana for its annual conference. [Stateline (.org), 9/13/2001; State Government News, 10/2001 pdf file]

Entity Tags: Joseph M. Allbaugh, Judy Martz, Federal Emergency Management Agency, National Emergency Management Association, Trina Hembree, Mark Wolfson

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Personnel and aircraft at Barksdale Air Force Base in Louisiana are participating in the annual US Strategic Command (Stratcom) exercise Global Guardian (see 8:30 a.m. September 11, 2001) when the first crash at the World Trade Center is reported on television. [US Department of Defense, 5/1997; Times-Picayune, 9/8/2002]
Nuclear Weapons Are Being Loaded onto Bombers - Global Guardian is based around the scenario of a rogue nation attacking the United States with nuclear weapons. At Barksdale, according to journalists Eric Schmitt and Thom Shanker, air crews taking part in the exercise have been “pulling nuclear bombs and missiles out of their heavily guarded storage sites and loading them aboard B-52s” this morning. Real, live nuclear weapons are being used, but “their triggers [are] not armed.” [Schmitt and Shanker, 2011, pp. 22] “We were in the midst of this big annual exercise called Global Guardian. They loaded all the bombers, put the submarines out to sea, put the [intercontinental ballistic missiles] at nearly 100 percent,” Lieutenant General Thomas Keck, commander of the 8th Air Force at Barksdale, will later recall. “It was routine, you did it every year,” he will add. [Politico Magazine, 9/9/2016]
Officers Realize America's Security Is at Risk - Colonel Mike Reese, director of staff for the 8th Air Force, is monitoring several television screens at the base as part of the exercise when he sees CNN cut into coverage of the first crash at the WTC, two minutes after it happens (see 8:48 a.m. September 11, 2001). He will see the second hijacked plane crashing into the WTC live on television at 9:03 a.m. (see 9:03 a.m. September 11, 2001). He will recall that at this point: “[W]e knew it wasn’t a mistake. Something grave was happening that put the nation’s security at risk.”
Exercise Participants Switch to Defending the Base - The New Orleans Times-Picayune will describe how awareness of the real attacks impacts those participating in the exercise, stating: “Immediately their focus turned to defense, securing Barksdale, Minot [North Dakota], and Whiteman [Missouri] air force bases, where dozens of aircraft and hundreds of personnel were involved in the readiness exercise ‘Global Guardian.’ The exercise abruptly ended as the United States appeared to be at war within its own borders.” [Times-Picayune, 9/8/2002]
Air Force Becomes Concerned about a Plane Being Crashed into the B-52s - The Air Force will be particularly concerned that terrorists might try to crash a hijacked plane into the B-52s with nuclear weapons on board that are on the tarmac at Barksdale. Although an attack of this kind would not set off a nuclear blast, it could cause a large explosion. “You would destroy half of Bossier City, Louisiana, with the explosions,” Al Buckles, Stratcom’s deputy director for operations, will comment. He will add: “That would have been a way to really cripple us. All these nuclear weapons were exposed.” [Omaha World-Herald, 9/9/2016] Four A-10s, aircraft not designed for air-to-air combat, from Barksdale’s 47th Fighter Squadron, will be placed on “cockpit alert,” the highest state of readiness for fighter pilots. “Within five minutes,” according to the Times-Picayune, “the A-10s, equipped only with high-intensity cannons, could have been launched to destroy unfriendly aircraft, even if it was a civilian passenger airliner.” Lieutenant Colonel Edmund Walker, commander of the 47th Fighter Squadron, and a novice pilot still in training will be sitting in their jets, ready to take off, when they are ordered back to the squadron office. They will be told they are no longer practicing. Walker will recall: “We had to defend the base against any aircraft, airliner, or civilian. We had no idea. Would it fly to the base and crash into the B-52s or A-10s on the flight line?” [Times-Picayune, 9/8/2002] When Air Force One with President Bush on board takes off from Sarasota, Florida, at around 9:55 a.m. (see 9:54 a.m. September 11, 2001), it will initially have no fixed destination. But after a short time, it will begin heading toward Barksdale Air Force Base and land there at 11:45 a.m. (see 11:45 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 39, 325]

Entity Tags: Barksdale Air Force Base, Edmund Walker, Thomas Keck, Global Guardian, Mike Reese, Alfred Buckles

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Michael Rolince.Michael Rolince. [Source: US Army]FBI Director Robert Mueller is alerted to the crash at the World Trade Center during his daily briefing with his senior staff, but he does not initially realize the incident is a terrorist attack. Every morning since Mueller took over as FBI director, just one week ago (see September 4, 2001), the bureau’s leaders have gathered to bring him up to date on their most important investigations. [New Yorker, 9/24/2001; Graff, 2011, pp. 314-315] The briefing today is taking place in the Strategic Information and Operations Center (SIOC), on the fifth floor of the FBI’s headquarters in Washington, DC. [9/11 Commission, 1/21/2004 pdf file] All of the bureau’s assistant directors are in attendance. [New Yorker, 9/24/2001] This morning, the counterterrorism team, headed by Michael Rolince, is giving a presentation on the investigation of the bombing of the USS Cole in Aden, Yemen, in October 2000 (see October 12, 2000). [Graff, 2011, pp. 314-315] Meanwhile, FBI Deputy Director Thomas Pickard, who is in his office at the headquarters, is alerted to what happened in New York by his secretary, who comes in and tells him a plane has just hit the WTC. He turns on the television and sees the coverage of the incident. He then calls Mueller’s secretary and instructs them to get the director out of the SIOC so Mueller can join him in his office. [9/11 Commission, 1/21/2004 pdf file] Someone, presumably the secretary, therefore interrupts the briefing in the SIOC and tells its participants about the crash in New York. Mueller apparently does not initially realize a terrorist attack has occurred. “How could a plane not see the tower? It’s so clear out today,” he says. [Graff, 2011, pp. 315] He heads to Pickard’s office and enters it at around 9:00 a.m. [9/11 Commission, 1/21/2004 pdf file] Some of the other officials at the briefing will subsequently also head to Pickard’s office and they will see the second crash on television there (see (Shortly After 9:03 a.m.) September 11, 2001). [New Yorker, 9/24/2001; Graff, 2011, pp. 315]

Entity Tags: Thomas Pickard, Robert S. Mueller III, Michael Rolince, Federal Bureau of Investigation

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Douglas Cochrane with Dick Cheney.Douglas Cochrane with Dick Cheney. [Source: David Bohrer / White House]Douglas Cochrane, Vice President Dick Cheney’s military aide, learns that a plane has crashed into the World Trade Center and subsequently heads to Cheney’s office to pass on to the vice president a phone number for President Bush. Cochrane is in his office on the fifth floor of the Eisenhower Executive Office Building, next to the White House, when he learns a plane has hit the WTC (see 8:46 a.m. September 11, 2001). He learns about the crash when someone in the White House Situation Room calls and tells him what has happened, according to the Florida Times-Union. However, he will tell the 9/11 Commission that he learns about it from the television coverage of the incident, at about 8:50 a.m.
Military Aide Heads to the Situation Room - Cochrane leaves his office and goes to the Situation Room, seeking information, but personnel there can tell him nothing more than what is being reported on CNN. Cochrane will tell the 9/11 Commission that a supervisor informs him that Cheney got cut off while talking on the phone with Bush. He therefore takes a piece of paper with a phone number for the president on it and heads to Cheney’s office, in the West Wing of the White House. When he reaches the office, he finds National Security Adviser Condoleezza Rice there with the vice president, according to the Florida Times-Union. [Florida Times-Union, 9/10/2003; 9/11 Commission, 4/16/2004] However, according to other accounts, Rice will only go to Cheney’s office after 9:03 a.m., when the second hijacked plane hits the WTC (see (Shortly After 9:03 a.m.) September 11, 2001). [Meet the Press, 9/16/2001; Hayes, 2007, pp. 332; Gellman, 2008, pp. 114]
Military Aide Reportedly Sees Cheney on the Phone with Bush - Cochrane will tell the 9/11 Commission that while he is in Cheney’s office at this time, he sees the vice president picking up the phone and answering a call from Bush. Cheney says, “Yes, Mr. President,” he will recall. [Florida Times-Union, 9/10/2003; 9/11 Commission, 4/16/2004] However, according to other accounts, including the 9/11 Commission Report, Cheney will first talk with Bush about the crashes in New York sometime after the second plane hits the WTC, apparently around 9:15 a.m. (see (9:16 a.m.-9:29 a.m.) September 11, 2001). [Meet the Press, 9/16/2001; Sammon, 2002, pp. 92-93; 9/11 Commission, 7/24/2004, pp. 39; Hayes, 2007, pp. 332] Cochrane then shuts the door to Cheney’s office and heads back to the Situation Room. There, he will see the second crash at the WTC live on television (see 9:03 a.m. September 11, 2001). [Florida Times-Union, 9/10/2003; 9/11 Commission, 4/16/2004]

Entity Tags: Douglas Cochrane, Condoleezza Rice, Richard (“Dick”) Cheney

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Charles Burlingame.Charles Burlingame. [Source: Family photo / Associated Press]The 9/11 Commission says the hijacking of Flight 77 takes place between 8:51 a.m., when the plane transmits its last routine radio communication (see 8:51 a.m. September 11, 2001), and 8:54 a.m., when it deviates from its assigned course (see (8:54 a.m.) September 11, 2001). Based on phone calls made from the plane by flight attendant Renee May (see (9:12 a.m.) September 11, 2001) and passenger Barbara Olson (see (Between 9:15 a.m. and 9:25 a.m.) September 11, 2001), the commission concludes that the hijackers “initiated and sustained their command of the aircraft using knives and box cutters… and moved all of the passengers (and possibly crew) to the rear of the aircraft.” It adds, “Neither of the firsthand accounts to come from Flight 77… mentioned any actual use of violence (e.g., stabbings) or the threat or use of either a bomb or Mace.” [9/11 Commission, 7/24/2004, pp. 8-9; 9/11 Commission, 8/26/2004, pp. 29] People who knew Charles Burlingame, the pilot of Flight 77, will later contend that it would have required a difficult struggle for the hijackers to gain control of the plane from him. [Washington Post, 9/11/2002] Burlingame was a military man who’d flown Navy jets for eight years, served several tours at the Navy’s elite Top Gun school, and been in the Naval Reserve for 17 years. [Associated Press, 12/6/2001] His sister, Debra Burlingame, says, “This was a guy that’s been through SERE [Survival Evasion Resistance Escape] school in the Navy and had very tough psychological and physical preparation.” [Journal News (Westchester), 12/30/2003] Admiral Timothy Keating, who was a classmate of Burlingame’s from the Navy and a flight school friend, says, “I was in a plebe summer boxing match with Chick, and he pounded me.… Chick was really tough, and the terrorists had to perform some inhumane act to get him out of that cockpit, I guarantee you.” [CNN, 5/16/2006] Yet the five alleged hijackers do not appear to have been the kinds of people that would be a particularly dangerous opponent. Pilot Hani Hanjour was skinny and barely over 5 feet tall. [Washington Post, 10/15/2001] And according to the 9/11 Commission, the “so-called muscle hijackers actually were not physically imposing,” with the majority of them being between 5 feet 5 and 5 feet 7 in height, “and slender in build.” [9/11 Commission, 6/16/2004] Senator John Warner (R-VA) later says “the examination of his remains… indicated Captain Burlingame was in a struggle and died before the crash, doing his best to save lives on the aircraft and on the ground.” [Washington Post, 12/8/2001]

Entity Tags: Hani Hanjour, John W. Warner, Charles Burlingame

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A typical F-15.A typical F-15. [Source: US Air Force]Radar data will show that the two F-15s scrambled from Otis Air National Guard Base in Cape Cod, Massachusetts, are airborne by this time. [Washington Post, 9/15/2001; North American Aerospace Defense Command, 9/18/2001; 9/11 Commission, 7/24/2004, pp. 20] It is now eight minutes since the mission crew commander at NORAD’s Northeast Air Defense Sector (NEADS) ordered that the jets be launched (see 8:45 a.m. September 11, 2001). [Vanity Fair, 8/1/2006] It is 40 minutes since air traffic controllers had their last communication with Flight 11 (see 8:13 a.m. September 11, 2001), and 28 minutes since they became certain that the aircraft was hijacked (see (8:25 a.m.) September 11, 2001). Flight 11 crashed into the World Trade Center seven minutes ago (see 8:46 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 7, 19 and 459]
Commander Wants Fighters Sent to New York - In Rome, New York, NEADS has just received news of the plane hitting the WTC (see 8:51 a.m. September 11, 2001). Major Kevin Nasypany, the facility’s mission crew commander, is asked what to do with the Otis fighters. He responds: “Send ‘em to New York City still. Continue! Go! This is what I got. Possible news that a 737 just hit the World Trade Center. This is a real-world.… Continue taking the fighters down to the New York City area, JFK [International Airport] area, if you can. Make sure that the FAA clears it—your route all the way through.… Let’s press with this.” [Vanity Fair, 8/1/2006] Yet there will be conflicting reports of the fighters’ destination (see (8:53 a.m.-9:05 a.m.) September 11, 2001), with some accounts saying they are directed toward military-controlled airspace off the Long Island coast. [Filson, 2003, pp. 56-59; 9/11 Commission, 6/17/2004]

Entity Tags: Northeast Air Defense Sector, Robert Marr, Kevin Nasypany, Otis Air National Guard Base

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Flight 77 from Washington begins to go off course over southern Ohio, turning to the southwest. [Washington Post, 9/12/2001; Newsday, 9/23/2001; 9/11 Commission, 6/17/2004]

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

CIA Director George Tenet has just learned of the first attack on the WTC while having breakfast with former Senator David Boren (D-OK) at the St. Regis Hotel in Washington, DC. He later says, “It was obvious to us both that I had to leave immediately.” Along with Tim Ward, the head of his security detail, he gets into his car and, with lights flashing, hurries back to the CIA headquarters in Langley. Tenet later recalls that in these first minutes after the attack, “All the random dots we had been looking at started to fit into a pattern.… [M]y head was exploding with connections. I immediately thought about the ‘Bojinka’ plot to blow up twelve US airliners over the Pacific and a subsequent plan to fly a small airplane into CIA headquarters, which was broken up in 1994.” During his journey, he calls John Moseman, his chief of staff, and instructs him to assemble the senior CIA staff and key people from the Counterterrorist Center in the conference room next to his office. However, Tenet claims, it is difficult for him to get calls through on the secure phone, meaning he is “Essentially… in a communications blackout between the St. Regis and Langley, the longest twelve minutes of my life.” He only learns that a second plane hit the World Trade Center when he arrives at CIA headquarters. Tenet enters the conference room at around 9:15 a.m. By that time, he says, “I don’t think there was a person in the room who had the least doubt that we were in the middle of a full-scale assault orchestrated by al-Qaeda.” [Tenet, 2007, pp. 161-163]

Entity Tags: George J. Tenet, Central Intelligence Agency

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

In the Washington, DC, area, members of the public, emergency responders, and government officials experience serious communications problems. Telephone and cell phone services around the capital remain unavailable to members of the public for most of the day. [Verton, 2003, pp. 149]
bullet Particular problems are experienced around the Pentagon. Reportedly, cellular and landline telephone communications there are “virtually unreliable or inaccessible during the first few hours of the response,” after it is hit at 9:37 (see After 9:37 a.m. September 11, 2001). [US Department of Health and Human Services, 7/2002, pp. C36 pdf file]
Some senior government officials also experience communications difficulties:
bullet CIA Director George Tenet has problems using his secure phone while heading from a Washington hotel back to CIA headquarters, located about eight miles outside Washington (see (8:55 a.m.-9:15 a.m.) September 11, 2001). [Independent, 11/6/2002; Tenet, 2007, pp. 161-162]
bullet Secretary of State Colin Powell has to take a seven-hour flight from Peru, to get back to the capital. He later complains that, during this flight, “because of the communications problems that existed during that day, I couldn’t talk to anybody in Washington” (see (12:30 p.m.-7:30 p.m.) September 11, 2001). [ABC News, 9/11/2002]
bullet Between the time of the second WTC attack and about 9:45 a.m., Vice President Dick Cheney, who is at the White House, has problems reaching Speaker of the House Dennis Hastert at the US Capitol by secure telephone (see (9:04 a.m.-9:45 a.m.) September 11, 2001). [Daily Herald (Arlington Heights), 9/11/2002; Hayes, 2007, pp. 336-337]
bullet Even President Bush experiences difficulties communicating with Washington after leaving a school in Florida, and subsequently while flying on Air Force One (see (9:34 a.m.-9:43 a.m.) September 11, 2001). [Canadian Broadcasting Corporation, 9/10/2006]
A classified after-action report will later be produced, based on observations from a National Airborne Operations Center plane launched near Washington shortly before the time of the Pentagon attack (see (9:27 a.m.) September 11, 2001). According to one government official, the report indicates that the nation was “deaf, dumb, and blind” for much of the day. [Verton, 2003, pp. 150-151] Members of the public in New York City also experience communications problems throughout the day, particularly with cell phones (see (After 10:00 a.m.) September 11, 2001).

Entity Tags: Colin Powell, Richard (“Dick”) Cheney, Dennis Hastert, George J. Tenet, George W. Bush

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The jet fuel that spilled from Flight 11 when it hit the North Tower (see 8:46 a.m. September 11, 2001) has mostly burned up by this time. The National Institute of Standards and Technology (NIST), which investigates the collapses, will say “The initial jet fuel fires themselves lasted at most a few minutes.” [National Institute of Standards and Technology, 9/2005, pp. 183] Engineering professor Forman Williams will say the jet fuel “burned for maybe 10 minutes.” [Popular Mechanics, 3/2005] Flight 11, a Boeing 767, had a fuel capacity of 23,980 gallons, but was only carrying about 10,000 gallons when it hit the WTC. NIST will estimate that less than 1,500 gallons were consumed in a fireball inside the tower and a comparable amount was consumed in the fireballs outside the building. Therefore, approximately 7,000 gallons splashed onto the office furnishings and started fires on various floors. However, after the jet fuel is used up, office fires burn until the building collapses. NIST will calculate that there were about four pounds per square foot of combustibles in the office space, or about 60 tons per floor. Offices in the WTC actually have fewer combustibles than some other similar spaces due to the small number of interior walls and limited bookshelf space. NIST will later find that only three of sixteen perimeter columns it recovers reached a temperature of 250°C and neither of the two core columns it retrieves reached this temperature. NIST will also find that none of the samples it acquires reaches a temperature above 600°C (see August 27, 2003). Although steel does not melt until its temperature is about 1,600°C, it may begin to lose significant strength at over 500°C. [National Institute of Standards and Technology, 9/2005, pp. 20, 29, 24, 77] The jet fuel will also burn up in the South Tower about 10 minutes after it is hit (see 9:13 a.m. September 11, 2001).

Entity Tags: Forman Williams, World Trade Center, National Institute of Standards and Technology

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A special radio transmitter that is carried by aircraft and designed to go off automatically if a plane crashes is activated in the New York area, several minutes before Flight 175 hits the World Trade Center. David Bottiglia, an air traffic controller at the FAA’s New York Center, receives information from one of the aircraft he is monitoring. A few seconds before 8:59 a.m., the pilot of US Airways Flight 583 tells him, “I hate to keep burdening you with this stuff, but now we’re picking up another ELT on 21.5.” [Federal Aviation Administration, 9/11/2001, pp. 37 pdf file; 9/11 Commission, 10/1/2003 pdf file; 9/11 Commission, 2004] An “ELT” is an emergency locator transmitter, a device carried on most general aviation aircraft in the US that is designed to automatically begin transmitting a distress signal if a plane should crash, so as to help search and rescue attempts at locating the downed aircraft. [Federal Aviation Administration, 3/23/1990; US Department of the Army, 8/12/2008, pp. E-6 pdf file; Aircraft Owners and Pilots Association, 1/22/2009] “21.5” refers to the emergency frequency of 121.5 megahertz that ELTs transmit their distress signals on. [Aircraft Electronics Association, 2009, pp. 36 pdf file] While the pilot’s information would mean an ELT is activated at around 8:58 a.m., Flight 175 will crash into the WTC several minutes later, at 9:03 a.m. and 11 seconds (see 9:03 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 8] And yet there are no reports of an ELT going off at the time of the crash itself. The pilot of Flight 583 earlier on informed Bottiglia of another ELT signal, which had been transmitted shortly before Flight 11 hit the WTC (see 8:44 a.m. September 11, 2001). [New York Times, 10/16/2001; 9/11 Commission, 10/1/2003 pdf file]

Entity Tags: Dave Bottiglia

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Admiral Richard Mies.
Admiral Richard Mies. [Source: Public domain]Offutt Air Force Base, near Omaha, Nebraska, appears to be the headquarters of the US Strategic Command (Stratcom) exercise Global Guardian that is “in full swing” when the 9/11 attacks begin (see 8:30 a.m. September 11, 2001). At least the director of the exercise, Admiral Richard Mies, commander in chief of Stratcom, is at Offutt this morning. Because of Global Guardian, bombers, missile crews, and submarines around America are all being directed from Stratcom’s command center, a steel and concrete reinforced bunker below Offutt. [Bulletin of the Atomic Scientists, 11/12/1997; Associated Press, 2/21/2002; Omaha World-Herald, 2/27/2002; BBC, 9/1/2002; Omaha World-Herald, 9/10/2002] This bunker is staffed with top personnel and they are at a heightened security mode because of the exercise. [Associated Press, 2/21/2002; Air Force Weather Observer, 7/2002 pdf file]
'Doomsday' Planes Airborne for Exercise - Because of Global Guardian, three special military command aircraft with sophisticated communications equipment, based at Offutt, are up in the air this morning (see (9:27 a.m.) September 11, 2001, Shortly After 9:37 a.m. September 11, 2001, and (9:45 a.m.) September 11, 2001). These E-4B National Airborne Operations Center planes—nicknamed “Doomsday” planes during the Cold War—are intended to control nuclear forces from the air in times of crisis. They are capable of acting as alternative command posts for top government officials from where they can direct US forces, execute war orders, and coordinate the actions of civil authorities in times of national emergency. The federal advisory committee, whose chairman is retired Lieutenant General Brent Scowcroft, is aboard one of these Doomsday planes, being brought to Offutt to observe the exercise (see (Shortly After 9:03 a.m.) September 11, 2001). Global Guardian will reportedly be put on pause at 9:11 a.m. (see 9:11 a.m. September 11, 2001), but not formally terminated until 10:44 a.m. (see (10:44 a.m.) September 11, 2001), and the battle staff at Offutt will switch to “real-world mode” once the attacks are apparent. However, even after Global Guardian is called off, the three E-4Bs will remain airborne. Also this morning, a small group of business leaders are at Offutt because of a charity fundraiser event due to take place later in the day, hosted by the multi-billionaire Warren Buffett (see (8:45 a.m.-9:03 a.m.) September 11, 2001). [Omaha World-Herald, 2/27/2002; Air Force Weather Observer, 7/2002 pdf file; BBC, 9/1/2002; Omaha World-Herald, 9/8/2002; Bombardier, 9/8/2006 pdf file]

Entity Tags: Brent Scowcroft, US Strategic Command, Global Guardian, Federal Advisory Committee, Richard Mies

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Timothy Keating.Timothy Keating. [Source: Department of Defense]Admiral Timothy Keating, the Navy’s director of operations in the Pentagon, is back in his fourth-floor office for a 9:00 a.m. meeting with Edmund James Hull, the US ambassador-designate to Yemen. Keating has just returned from the Navy Command Center on the Pentagon’s first floor, where he’d received his daily briefing, and where he’d seen the television reports of the first crash at the World Trade Center (see (8:48 a.m.-9:02 a.m.) September 11, 2001). Despite seeing the second plane hitting the WTC on television, Keating and Hull reportedly do not question their own safety at the Pentagon. Though it is now obvious that the US is under attack, they start discussing the upcoming first anniversary of the terrorist attack on the USS Cole (see October 12, 2000). In 2002, Keating will recall, “We were discussing the fact that the Cole attack was coming up on a year’s anniversary—those were almost our exact words at the moment the plane impacted [the Pentagon],” which happens at 9:37 a.m. But in 2006, Keating will give a different account, telling Washington Post Radio that, after seeing the second crash on TV, he understands this is an attack. In response, he will claim, he makes some phone calls and is on his way back to the Navy Command Center when the Pentagon is hit. [Sea Power, 1/2002; Association for Diplomatic Studies and Training, 10/2005; Shipmate, 9/2006 pdf file; American Forces Press Service, 9/11/2006] The Command Center will be mostly destroyed in the attack, and 42 of the 50 people working in it will be killed. [Washington Post, 1/20/2002; National Defense Magazine, 6/2003]

Entity Tags: Timothy Keating, Edmund James Hull

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An air traffic controller at the FAA’s Indianapolis Center contacts the American Airlines dispatch office in Texas, and informs dispatcher Jim McDonnell that the center is unable to make contact with Flight 77 and does not know the location of this aircraft. The same controller called American Airlines and spoke with McDonnell four minutes earlier, reporting that radio contact had been lost with Flight 77 (see 8:58 a.m. September 11, 2001). McDonnell now says he has tried contacting Flight 77 but did not get a reply back. The controller then tells him: “We, uh, we lost track control of the guy. He’s in coast track but we haven’t, we don’t [know] where his target is and we can’t get a hold of him. Um, you guys tried him and no response?” McDonnell confirms, “No response.” The controller continues: “Yeah, we have no radar contact and, uh, no communications with him. So if you guys could try again.” McDonnell replies, “We’re doing it.” [New York Times, 10/16/2001; 9/11 Commission, 8/26/2004, pp. 30] Flight 77 made its last radio communication with controllers at 8:51 (see 8:51 a.m. September 11, 2001), and deviated from its assigned course at 8:54 (see (8:54 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 8-9]

Entity Tags: American Airlines, Indianapolis Air Route Traffic Control Center, Jim McDonnell

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Flight 175 hits the WTC South Tower. The picture was taken from a traffic helicopter.Flight 175 hits the WTC South Tower. The picture was taken from a traffic helicopter. [Source: WABC 7/ Salient Stills]Flight 175 hits the South Tower of the World Trade Center (Tower Two). Seismic records pinpoint the time at six seconds before 9:03 a.m. (rounded to 9:03 a.m.). Hijackers Marwan Alshehhi, Fayez Ahmed Banihammad, Mohand Alshehri, Hamza Alghamdi, and Ahmed Alghamdi presumably are killed instantly, and many more in the tower will die over the next few hours. [New York Times, 9/12/2001; CNN, 9/12/2001; CNN, 9/17/2001; North American Aerospace Defense Command, 9/18/2001; USA Today, 12/20/2001; Federal Emergency Management Agency, 5/1/2002, pp. 1-10; New York Times, 5/26/2002; Associated Press, 8/21/2002; USA Today, 9/2/2002] According to the NIST report, the crash time is 9:02:59. [National Institute of Standards and Technology, 9/2005, pp. 38] According to the 9/11 Commission Report, the crash time is 9:03:11. [9/11 Commission, 7/24/2004, pp. 8] Millions watch the crash live on television. The plane strikes the 77th through 85th floors in the 110-story building. Approximately 100 people are killed or injured in the initial impact; 600 people in the tower eventually die. The death toll is far lower than in the North Tower because about two-thirds of the South Tower’s occupants have evacuated the building in the 17 minutes since the first tower was struck. [USA Today, 12/20/2001; National Institute of Standards and Technology, 9/2005, pp. 5-9, 41] The combined death toll from the two towers is estimated at 2,819, not including the hijackers. [Associated Press, 8/21/2002] The impact severs some columns on the south side of the South Tower. Each of the Twin Towers is designed as a “tube-in-tube” structure and the steel columns which support its weight are arranged around the perimeter and in the core. The plane, which is traveling at an estimated speed of around 500 mph (see October 2002-October 2005), severs 33 of the building’s 236 perimeter columns and damages another one. [National Institute of Standards and Technology, 9/2005, pp. 39] The perimeter columns bear about half of the tower’s weight, so the damage to them reduces the tower’s ability to bear gravity loads by about 7.1 percent. [National Institute of Standards and Technology, 9/2005, pp. 6] The actual damage to the 47 core columns is not known, as there are no photographs or videos of it, but there will be much speculation about this after 9/11. It will be suggested that some parts of the aircraft may be able to damage the core even after crashing through the exterior wall (see 8:46 a.m. September 11, 2001). [National Institute of Standards and Technology, 9/2005, pp. 107] According to NIST’s base case model, five of the core columns are severed and another five suffer some damage. [National Institute of Standards & Technology, 9/2005, pp. 235 pdf file] This may reduce the tower’s ability to bear loads by a further approximately 8 percent, meaning that the aircraft impact accounted for a loss of about 15 percent of the building’s strength. This damage will be cited as an event contributing to the building’s collapse after 9/11 (see October 23, 2002 and October 19, 2004). NIST’s base case estimate of damage to the North Tower’s core will be similar, even though the aircraft impact there was dissimilar (see 8:46 a.m. September 11, 2001). Flight 11 hit the North Tower’s core head on, whereas Flight 175 only hits the corner of the South Tower’s core. [National Institute of Standards and Technology, 9/2005, pp. 20-23, 38-41] In addition, some of the fireproofing on the steel columns and trusses may be dislodged (see 8:46 a.m. September 11, 2001). [National Institute of Standards & Technology, 9/2005, pp. xxxvi, 83 pdf file] Photographs and videos of the towers will not show the state of fireproofing inside the buildings, but the National Institute of Standards and Technology (NIST) will try to estimate the damage to fireproofing using a series of computer models. Its severe case model (see (October 2002-October 2005)) will predict that 39 of the 47 core columns are stripped of their fireproofing on one or more floors and that fireproofing is stripped from trusses covering 80,000 ft2 of floor area, the equivalent of about two floors. NIST will say that the loss of fireproofing is a major cause of the collapse (see April 5, 2005), but only performs 15 tests on fireproofing samples (see October 26, 2005). [National Institute of Standards and Technology, 9/2005, pp. 41] According to NIST, less fireproofing is stripped from the North Tower (see 8:46 a.m. September 11, 2001).

Entity Tags: World Trade Center, Marwan Alshehhi, Fayez Ahmed Banihammad, Hamza Alghamdi, National Institute of Standards and Technology, Ahmed Alghamdi, Mohand Alshehri

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Mark Pillar.Mark Pillar. [Source: US Air Force]Senior officers at Offutt Air Force Base in Nebraska hear incorrect reports about terrorist acts that have not actually happened, which they promptly look into. Brigadier General Mark Pillar and other senior officers at Offutt agreed that the US was under attack when they saw the second hijacked plane crashing into the World Trade Center on television, at 9:03 a.m. (see 9:03 a.m. September 11, 2001). At that time, Pillar will later comment, “It was organized chaos, because there was so much we didn’t know.” Subsequently, he and other high-ranking officers at the base hear “rumors or suspicions” of possible terrorist activities, which turn out to be untrue. These alleged activities involve such things as “anthrax-carrying planes, the poisoning of drinking water supplies, and numerous bomb threats, from the Transamerica building in San Francisco to the John Hancock Tower in Boston,” Pillar will recall. Pillar and other senior officers “immediately” launch investigations into these rumors. The exact time at which these incorrect reports start being received is unstated. [Columbus Republic, 10/27/2016] Offutt Air Force Base is home to the US Strategic Command (Stratcom), which controls America’s nuclear weapons. [Associated Press, 9/11/2001] Personnel there were in the middle of a major training exercise called Global Guardian, which theorized that a rogue nation would attack the US with nuclear weapons, when the attacks began this morning (see 8:30 a.m. September 11, 2001 and Before 9:00 a.m. September 11, 2001). [Omaha World-Herald, 9/8/2002; Schmitt and Shanker, 2011, pp. 22; NET News, 12/27/2011] Air Force One, with President Bush on board, will land at Offutt at 2:50 p.m. this afternoon (see 2:50 p.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 326]

Entity Tags: Mark A. Pillar

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

National Security Adviser Condoleezza Rice tries to gather together the principals of the National Security Council (NSC), but is unable to get in touch with key officials. Rice realized the US was under terrorist attack during a staff meeting, when her assistant informed her of the second plane striking the World Trade Center (see (9:04 a.m.) September 11, 2001). She had then headed to the White House Situation Room’s operations center. [Newsweek, 12/30/2001; Bumiller, 2007, pp. xii] Here she intends to assemble the principals of the NSC for a crisis meeting. [O, the Oprah Magazine, 2/1/2002] Along with the national security adviser, the principal members of the NSC are the president, the vice president, the secretary of state, the secretary of the treasury, and the secretary of defense; additionally, the CIA director and the chairman of the Joint Chiefs of Staff are statutory advisers to the NSC. [US President, 2/13/2001; Felix, 2002, pp. 226] However, Rice remembers that Secretary of State Colin Powell is currently away in Peru (see (8:30 a.m.) September 11, 2001). [MSNBC, 9/11/2002] Treasury Secretary Paul O’Neill is away in Japan. [US Department of the Treasury, 11/29/2001; US Department of the Treasury, 1/23/2002] And Chairman of the Joint Chiefs of Staff Henry Shelton is on his way to Europe for a NATO meeting there. [CNN, 10/1/2001] Rice tries calling Defense Secretary Donald Rumsfeld, who is in his office at the Pentagon (see (Shortly After 9:03 a.m.) September 11, 2001), but cannot reach him. [PBS Frontline, 7/12/2002; Clarke, 2006, pp. 218-219; Cockburn, 2007, pp. 1] She is also unable to get a call through to CIA Director George Tenet. [Bumiller, 2007, pp. xii] (Tenet will later claim that, around this time, he is having trouble using his secure phone while being driven out to CIA headquarters (see (8:55 a.m.-9:15 a.m.) September 11, 2001). [Tenet, 2007, pp. 161-162] ) Also around this time, in the Secure Video Conferencing Center just off the main floor of the Situation Room, counterterrorism “tsar” Richard Clarke is trying to convene a video teleconference with other top officials (see (9:10 a.m.) September 11, 2001). [Bumiller, 2007, pp. xii]

Entity Tags: Donald Rumsfeld, George J. Tenet, Henry Hugh Shelton, Paul O’Neill, Colin Powell, National Security Council, Condoleezza Rice

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Gary Walters.Gary Walters. [Source: C-SPAN]Gary Walters, the chief White House usher, and a few of his colleagues take the time to clear up the White House grounds ready for when President Bush returns, and even continue with the task after the White House is evacuated. Earlier this morning, many White House staffers were busy preparing for the annual Congressional picnic, which was scheduled to take place this evening (see 8:30 a.m. September 11, 2001). About 170 to 180 picnic tables have been set up on the South Lawn for the event. After he learns that a second plane has crashed into the World Trade Center (see 9:03 a.m. September 11, 2001), Walters decides to start moving the picnic tables off the lawn so Bush’s helicopter will be able to land on the grounds when the president returns to the White House. [National Journal, 8/31/2002; Values in World Thought, 4/4/2006; Peter Schnall, 7/12/2016]
Usher Arranges to Clear the Lawn - He coordinates with the National Park Service, which is in charge of the White House grounds, to determine who will be clearing away the picnic tables. [Brower, 2015, pp. 257] He then sets about moving the tables. “I got the staff together and started sending them out to the south grounds—anybody I could think of—because I knew that we had to try to move as quickly as possible,” he will later recall. [National Journal, 8/31/2002] However, at about 9:45 a.m., the White House is evacuated after the Secret Service learns of a possible threat against it (see (9:45 a.m.) September 11, 2001). [Associated Press, 2001 pdf file; CNN, 9/12/2001]
Staffers Continue Clearing the Grounds, despite the Danger - Around this time, Walters sees the smoke coming from the Pentagon, which was attacked at 9:37 a.m. (see 9:37 a.m. September 11, 2001), and realizes the White House could be hit next. And yet he decides that he needs to stay where he is in order to clear up the grounds. “As far as I was concerned, my responsibility was there at the White House,” he will comment. [Brower, 2015, pp. 258] “I knew we had to get those tables out,” he will state, adding, “I even felt more urgency, since obviously this was a coordinated attack now.” [National Journal, 8/31/2002] While the Secret Service is ordering people to run for their lives, Walters grabs a few of his colleagues and tells them they need to stay and help clear away the picnic tables. “I got the word that everybody was evacuating, but we had something that we needed to do,” he will comment. [Brower, 2015, pp. 258] After hearing that another suspicious plane is approaching, however, Walters and his colleagues go to the southeast knoll, a rise in the White House lawn, and just stand there, watching the sky and waiting.
Lawn Is Cleared by Early Afternoon - By around 11:00 a.m., they are becoming impatient. Walters therefore says, “Guys, let’s go move some picnic tables.” The men then start carrying the picnic tables off the lawn. A police officer joins them and eventually about a dozen people are helping them to move the tables. By around 1:00 p.m. all of the tables have been removed from the lawn. At about 3:45 p.m., Walters is called by someone from the military, who asks him to clear the South Lawn so the president’s helicopter will be able to land there. Walters laughs and says this has already been done. [National Journal, 8/31/2002] The president’s helicopter, with Bush on board, will land on the South Lawn at around 6:55 p.m. (see (6:54 p.m.) September 11, 2001). [CNN, 9/12/2001; Rove, 2010, pp. 263]
Usher Will Later Justify His Actions - Walters will, in 2016, explain why he made the effort to clear up the White House grounds, despite the danger to himself and his colleagues. “One of the things that I turned to in my own mind on 9/11 was the role that the White House plays in disasters, wars,” he will say, adding, “People have a tendency to turn to the White House.” He will continue: “And I knew that the president wasn’t gonna be satisfied talking from a bunker somewhere or away from the White House. And that’s why we put the effort that we did into cleaning up the south grounds, so that [his] helicopter could land there. That was what the American people were used to seeing—the presidential helicopter coming in—and the president was going to address the nation from the Oval Office.” [Peter Schnall, 7/12/2016]

Entity Tags: National Park Service, Gary Walters

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Andrew Card speaks to President Bush and tells him of the second World Trade Center crash.Andrew Card speaks to President Bush and tells him of the second World Trade Center crash. [Source: Agence France-Presse]Andrew Card, President Bush’s chief of staff, enters the classroom where Bush is participating in a reading demonstration, and tells him about the second crash at the World Trade Center and that America is under attack. [ABC News, 9/11/2002; NBC News, 9/10/2009; BBC, 9/9/2011] Bush learned about the first hijacked plane crashing into the WTC when he arrived at the Emma E. Booker Elementary School in Sarasota, Florida, shortly before 9:00 a.m. (see (8:55 a.m.) September 11, 2001 and (Shortly After 8:55 a.m.) September 11, 2001). [Associated Press, 11/26/2001; Rove, 2010, pp. 249-250] He decided, though, to continue with the scheduled event at the school (see (9:00 a.m.) September 11, 2001). [Associated Press, 8/25/2002] Card was told about the second crash at the WTC by Deborah Loewer, director of the White House Situation Room, while he was in the “staff hold,” a room adjacent to the classroom where the reading demonstration is taking place (see Shortly After 9:03 a.m. September 11, 2001). [Dayton Daily News, 3/16/2013; Priess, 2016, pp. 240-241] He decided that he needed to tell the president what had happened and went to pass on the news to Bush. [NBC News, 9/10/2009; BBC, 9/9/2011]
Bush Is Told, 'America Is under Attack' - In the classroom, the children have just finished a spelling and pronunciation drill, and are reaching for their textbooks for the second part of the reading demonstration. Card, who was waiting at the door, takes advantage of the lull. He walks across the room toward Bush, leans down, and whispers in the president’s ear: “A second plane hit the second tower. America is under attack.” He then takes a couple of steps back so the president is unable to ask him any questions. [Washington Times, 10/7/2002; Wall Street Journal, 3/22/2004 pdf file; Bohn, 2015, pp. 214; Politico Magazine, 9/9/2016] “There was no time for discussion or anything,” Bush will later comment. Card then takes up a position at the side of the room, next to Florida Lieutenant Governor Frank Brogan. [Sammon, 2002, pp. 83-84] Card will explain why he gives such a brief message to Bush about the second crash, saying: “I knew that this was not the place to stand and have a conversation with the president. I just wanted to convey the situation to the president in stark reality and inviting him, then, to find the best chance to excuse himself from the classroom.” [White House, 8/12/2002]
Bush Feels 'Outrage' but Continues with the Event - Bush will recall how he feels after hearing Card’s message, writing: “My first reaction was outrage. Someone had dared attack America. They were going to pay.” [Bush, 2010, pp. 127] “An expression of grim sobriety spread across the president’s face” after Card speaks to him, journalist and author Bill Sammon will describe. “He raised his chin and nodded almost imperceptibly to signal that he got the message. His eyes darted nervously around the room, as if he didn’t know quite where to focus them.” [Sammon, 2002, pp. 84] However, even though it is now clear that America is under attack, the Secret Service takes no action to get Bush out of the classroom. “[N]o agents were there to surround the president and remove him instantly,” author Philip Melanson will note. [Melanson, 2005, pp. 330-331] Instead, perhaps 15 or 30 seconds after Card speaks to him, Bush picks up his copy of the textbook and continues listening to the children reading. [Tampa Tribune, 9/1/2002]
Bush Will Be Criticized for Continuing with the Event - Intelligence expert and author James Bamford will criticize Bush for his lack of response to Card’s devastating information, writing: “[H]aving just been told that the country was under attack, the commander in chief appeared uninterested in further details. He never asked if there had been any additional threats, where the attacks were coming from, how to best protect the country from further attacks, or what was the current status of NORAD or the Federal Emergency Management Agency. Nor did he call for an immediate return to Washington. Instead, in the middle of a modern-day Pearl Harbor, he simply turned back to the matter at hand: the day’s photo op.” [Bamford, 2002, pp. 633] Bush, though, will explain his lack of response to the 9/11 Commission, telling it that “his instinct was to project calm, not to have the country see an excited reaction at a moment of crisis.” He will say that he “felt he should project strength and calm until he could better understand what was happening.”
Bush Remains in the Classroom for Several More Minutes - Card tells Bush about the second crash at 9:05 a.m., according to the 9/11 Commission Report. [9/11 Commission, 7/24/2004, pp. 38] But ABC News reporter Ann Compton, who is in the classroom watching the reading demonstration, recognizes that something serious has happened when she sees Card interrupting the event and makes a note of the time, which her watch shows as 9:07 a.m. [ABC News, 9/11/2002] Bush will stay in the classroom for at least seven minutes after Card informs him of the second crash (see (9:08 a.m.-9:13 a.m.) September 11, 2001 and (9:13 a.m.-9:15 a.m.) September 11, 2001). [Wall Street Journal, 3/22/2004 pdf file]

Entity Tags: Andrew Card, Ann Compton, James Bamford, US Secret Service, George W. Bush

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

President Bush and Sandra Kay Daniels read while the media watches.President Bush and Sandra Kay Daniels read while the media watches. [Source: White House / Eric Draper]President Bush stays in a classroom at the Emma E. Booker Elementary School in Sarasota, Florida, and listens to the students reading a story about a pet goat for five minutes, despite having just been told that the nation is under attack. [Wall Street Journal, 3/22/2004 pdf file; 9/11 Commission, 7/24/2004, pp. 38-39] Bush has been in the classroom since 9:02 a.m., listening to 16 second graders demonstrating their reading skills (see 9:02 a.m. September 11, 2001). [Associated Press, 8/25/2002; Washington Times, 10/8/2002] Andrew Card, his chief of staff, has just come into the room, and told him a second plane has crashed into the World Trade Center and America is under attack (see (9:07 a.m.) September 11, 2001). The teacher, Sandra Kay Daniels, now continues the reading demonstration, instructing the children: “At the count of three. Everyone should be on page 163.” The children then read a story called The Pet Goat, which is about a girl’s pet goat that protects the family home from a burglar. [Sammon, 2002, pp. 83-85; Washington Times, 10/7/2002; Editor & Publisher, 7/2/2004; Wall Street Journal, 7/2/2004] Despite having just heard that the nation is under attack, Bush picks up his copy of the textbook and tries to follow along as the children read. [Tampa Tribune, 9/1/2002; Washington Times, 10/7/2002] He will later explain why he stays where he is and listens to the rest of the reading demonstration, rather than leaving the classroom to go and respond to the attacks, writing: “I knew my reaction would be recorded and beamed throughout the world. The nation would be in shock; the president could not be. If I stormed out hastily, it would scare the children and send ripples of panic throughout the country.” [Bush, 2010, pp. 127]
Bush Remains Composed - Bush is in fact surprisingly calm for the rest of the reading demonstration. He “maintained his composure and sent an image of calm to the nation,” White House press secretary Ari Fleischer, who is in the classroom at this time, will comment. [Fleischer, 2005, pp. 140] “He didn’t change his facial expression; he didn’t show what obviously had to be nothing but alarm and concern,” Fleischer will say. [White House, 8/8/2002] “It was pretty amazing to me how he could not show any sign of panic,” White House photographer Eric Draper, who is also in the classroom, will comment. [Albuquerque Tribune, 9/10/2002] A video recording of the event will show that Bush listens to the children reading The Pet Goat for five minutes. Finally, the children read the last line of the story, saying aloud, “More—to—come.” But even then, Bush will stay in the classroom for at least two more minutes, asking the children questions and talking briefly with the school’s principal (see (9:13 a.m.-9:15 a.m.) September 11, 2001). [Washington Times, 10/7/2002; Wall Street Journal, 3/22/2004 pdf file]

Entity Tags: Ari Fleischer, Eric Draper, George W. Bush, Sandra Kay Daniels

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

NEADS commander Robert Marr.NEADS commander Robert Marr. [Source: Dick Blume]Numerous reports incorrectly claiming that aircraft have been hijacked are received while the terrorist attacks are taking place and into the afternoon. [Code One Magazine, 1/2002; Newhouse News Service, 3/31/2005; Politico Magazine, 9/9/2016] There are “multiple erroneous reports of hijacked aircraft” during the morning, according to the 9/11 Commission Report. [9/11 Commission, 7/24/2004, pp. 28] At around 9:09 a.m., the FAA Command Center reports that 11 aircraft are either not communicating with FAA facilities or flying unexpected routes. [Aviation Week and Space Technology, 6/3/2002] Major General Larry Arnold, the commander of the Continental United States NORAD Region, will later claim that during the “four-hour ordeal” of the attacks, a total of 21 planes are identified as possible hijackings. [Filson, 2002; Code One Magazine, 1/2002; Filson, 2003, pp. 71] Colonel Robert Marr, the battle commander at NORAD’s Northeast Air Defense Sector (NEADS), will say, “At one time I was told that across the nation there were some 29 different reports of hijackings.” [Newhouse News Service, 3/31/2005] Secret Service agent Dave Wilkinson, who travels with President Bush on Air Force One after it leaves Sarasota, Florida (see 9:54 a.m. September 11, 2001), will recall that by the time the plane reaches Offutt Air Force Base in Nebraska, at 2:50 p.m. (see 2:50 p.m. September 11, 2001), “there were like 15 to 20 planes still unaccounted for” nationwide. “For everything we knew, they were all hijacked,” he will say. [Politico Magazine, 9/9/2016] Officials will claim that these false reports cause considerable confusion. Arnold will recall that particularly during the time between the Pentagon being hit at, 9:37 a.m., and Flight 93 going down, at around 10:03 a.m., “a number of aircraft are being called possibly hijacked.… There was a lot of confusion, as you can imagine.” [Filson, 2003, pp. 71-73] He will say: “We were receiving many reports of hijacked aircraft. When we received those calls, we might not know from where the aircraft had departed. We also didn’t know the location of the airplane.” [Code One Magazine, 1/2002] Marr will comment: “There were a number of false reports out there. What was valid? What was a guess? We just didn’t know.” [Filson, 2003, pp. 73] Assistant Secretary of Defense for Public Affairs Victoria Clarke, who is in the Pentagon during the attacks and for most of the rest of the day, will recall: “There were lots of false signals out there. There were false hijack squawks, and a great part of the challenge was sorting through what was a legitimate threat and what wasn’t.” [CNN, 6/17/2004; Clarke, 2006, pp. 215-231]

Entity Tags: Federal Aviation Administration, Robert Marr, Dave Wilkinson, Victoria (“Torie”) Clarke, Larry Arnold

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The FAA Command Center in Herndon, Virginia.The FAA Command Center in Herndon, Virginia. [Source: Federal Aviation Administration]Ben Sliney, the national operations manager at the FAA’s Herndon Command Center, puts the word out that he wants all air traffic control facilities around the US to inform him of anything unusual that occurs with the flights they are handling. In response, news of suspicious activity quickly starts coming in to the Command Center. [Spencer, 2008, pp. 125-126]
Command Center Calls Field Facilities - Sliney wants air traffic control facilities to notify him of anything out of the ordinary, such as a radar target disappearing from the radar scope, loss of communication with an aircraft, or an aircraft making an unauthorized change of course. He also wants to know immediately of any glitches that occur, even if these are common, everyday problems, such as a flight deviating from its course, missing a frequency change, overlooking a radio call, or getting a transponder code wrong. The center’s controllers at each regional desk therefore start calling their field facilities, and ask them to report any unusual occurrences. [9/11 Commission, 7/22/2003 pdf file; Spencer, 2008, pp. 125] The Command Center has telecommunications lines to all the major air traffic control facilities in the US, which enables it to reach out to those facilities and establish the big picture about aircraft activity. [Freni, 2003, pp. 64]
'More and More' Responses Received - Following the call for information, numerous reports of suspicious activity are received from the air traffic control facilities. [Spencer, 2008, pp. 125-126] Linda Schuessler, the deputy director of system operations at the Command Center, will later recall, “[W]e started getting more and more calls about bomb threats, about aircraft that we had lost communication or radar identification with.” [Aviation Week and Space Technology, 12/17/2001]
Center Lists Suspect Aircraft - Sliney wants a list compiled of the reportedly suspicious aircraft. A dry-erase board is set up in the middle of the room. On it a manager keeps track of the reports that are coming in, writing down where each suspect aircraft was last seen, who was working it, where the flight originated, and where it is going. Another person contacts the field facilities to follow up on the reports. [9/11 Commission, 7/22/2003 pdf file; Spencer, 2008, pp. 126]
Two Dozen Suspicious Flights - Author Pamela Freni will later describe, “[F]or the next several hours the call signs and status” of every suspicious aircraft will be recorded. Command Center personnel call “airline operations centers, trying to determine any crises on each flight. Only when each plane landed or was found safe did its identification information disappear from the board. Upward to two dozen were listed at one time, but ultimately the number was whittled to 11 highly suspicious cases” (see (9:09 a.m. and After) September 11, 2001). “Nine of those airplanes would land safely. Two of them—AA 77 and UA 93—would not.” [Freni, 2003, pp. 64-65]

Entity Tags: Linda Schuessler, Ben Sliney, Federal Aviation Administration

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The US Strategic Command (Stratcom) orders that its Global Guardian exercise be put on pause at this time, according to a 2006 article in The Bombardier, the newspaper for Barksdale Air Force Base, Louisiana. [Bombardier, 9/8/2006 pdf file] Global Guardian is an annual exercise sponsored by Stratcom, which has its headquarters at Offutt Air Force Base, Nebraska. The exercise tests Stratcom’s ability to fight a nuclear war (see 8:30 a.m. September 11, 2001). [Omaha World-Herald, 2/27/2002; GlobalSecurity (.org), 4/27/2005] Many aircraft and personnel at Barksdale, as well as other military bases, are involved in it (see 8:48 a.m. September 11, 2001). [Times-Picayune, 9/8/2002] Global Guardian will be formally terminated at 10:44 a.m., according to The Bombardier (see (10:44 a.m.) September 11, 2001), although other reports will say it is canceled earlier on, possibly after the second World Trade Center tower is hit at 9:03 a.m. [Omaha World-Herald, 2/27/2002; Omaha World-Herald, 9/8/2002; Bombardier, 9/8/2006 pdf file]

Entity Tags: Global Guardian, US Strategic Command

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Renee May.
Renee May. [Source: Family photo]Renee May, a flight attendant on Flight 77, calls her parents in Las Vegas and reports her plane has been hijacked. [9/11 Commission, 7/24/2004, pp. 9; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] According to author Tom Murphy, May previously tried calling the American Airlines flight services office at Washington’s Reagan National Airport, but all the lines there were busy. [Murphy, 2006, pp. 56-57] However, a summary of the phone calls made from the four hijacked planes that is presented at the 2006 Zacarias Moussaoui trial will make no mention of this earlier call. May’s first attempt at calling her parents, at 9:11 a.m., had not connected, but her second attempt a minute later is successful, and the call lasts for two-and-a-half minutes. [9/11 Commission, 8/26/2004, pp. 31; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] According to reports shortly after 9/11 in the Las Vegas Review-Journal, May makes her call using a cell phone. [Las Vegas Review-Journal, 9/13/2001; Las Vegas Review-Journal, 9/15/2001] But at the Moussaoui trial it will be claimed she uses an Airfone. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006, pp. 7 pdf file] According to most accounts, including that of the 9/11 Commission, she speaks to her mother, Nancy May. [Las Vegas Review-Journal, 9/13/2001; 9/11 Commission, 7/24/2004, pp. 9; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006, pp. 7 pdf file] But according to Murphy, she speaks with her father, Ronald May. [Murphy, 2006, pp. 57] Renee reports that her plane is being hijacked. [9/11 Commission, 8/26/2004, pp. 31] Although it will be officially claimed that there are five hijackers on Flight 77, she says six individuals have taken over the plane (see Between 9:12 a.m. and 9:15 a.m. September 11, 2001). [Federal Bureau of Investigation, 9/27/2001; 9/11 Commission, 7/24/2004, pp. 2-3 and 9] Renee says the hijackers have moved people to the rear of the aircraft, though it is unclear whether she is referring to all of the passengers or just the flight’s crew. She tells her parent (either her mother or father, depending on the account) to call American Airlines and inform it of the hijacking. She gives three numbers in Northern Virginia to call. Before the time Flight 77 crashes, Renee May’s mother (or her father, according to Murphy) is able to contact an American Airlines employee at Reagan National Airport and pass on what their daughter has reported (see (Between 9:15 a.m. and 9:37 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 31; Murphy, 2006, pp. 57]

Entity Tags: Ronald May, Nancy May, Renee May

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

President Bush continues to read.President Bush continues to read. [Source: Lions Gate Films]President Bush stays in the classroom where he has been participating in a reading demonstration for at least two minutes after the demonstration has ended, asking the children questions and talking to the school’s principal, before joining his colleagues in another room and responding to the terrorist attacks. Despite being told that a second plane has crashed into the World Trade Center and America is under attack (see (9:07 a.m.) September 11, 2001), Bush has spent the last five minutes listening to some second graders reading a story about a pet goat (see (9:08 a.m.-9:13 a.m.) September 11, 2001). [Washington Times, 10/7/2002; Wall Street Journal, 3/22/2004 pdf file; 9/11 Commission, 7/24/2004, pp. 38-39]
Bush Stays in the Classroom and Chats with the Students - After the children finish the story, rather than leaving the classroom, Bush stays seated and talks to them. “Hoo! These are great readers,” he says. “Very impressive. Thank you all so very much for showing me your reading skills.” He then says: “I’ll bet they practice, too. Don’t you? Reading more than they watch TV?” Bush, who is “notoriously punctual,” is now “openly stretching out the moment” and “lollygagging as if he didn’t want the session to end,” journalist and author Bill Sammon will comment. He asks the children: “Anybody do that? Read more than you watch TV?” The children raise their hands and he says: “Oh, that’s great. Very good. Very important to practice.” He is “smiling as if he didn’t have a care in the world,” according to Sammon. Bush then turns to the teacher, Sandra Kay Daniels, and in a relaxed manner tells her, “Thanks for having me.” He says to the children, “I’m very impressed with how you read this book.” With the reading demonstration now over, Daniels instructs the children to close their books and place them under their chairs. [Sammon, 2002, pp. 89-90]
Bush Says He Will Talk about the Events in New York Later - After he learned that a second plane had crashed into the WTC, White House press secretary Ari Fleischer instructed the president’s advance team to get members of the press out of the classroom as soon as the reading demonstration ended, so they wouldn’t ask Bush about the events in New York before he had enough information to give an appropriate answer. [White House, 8/8/2002; Fleischer, 2005, pp. 139] Following this instruction, White House assistant press secretary Gordon Johndroe now urges the reporters in the room to leave. He says to them: “Thank you, press. If you could step out the door we came in, please.” However, before exiting, one reporter calls out, “Mr. President, are you aware of the reports of the plane crash in New York?” [Sammon, 2002, pp. 90; CBS, 9/11/2002] During the reading demonstration, Fleischer held up a message instructing Bush to not say anything yet about the attacks (see (Shortly After 9:07 a.m.) September 11, 2001). [Washington Times, 10/7/2002] In line with this instruction, Bush tells the reporter, “I’ll talk about it later.”
Bush Talks to the Principal before Leaving the Room - The president then steps forward and shakes hands with Daniels. “He was taking his good old time,” Sammon will comment. Bush waits until all the members of the press have left the room and then pulls aside Gwendolyn Tosé-Rigell, the school’s principal, to explain to her that his plans have changed. “I’m so sorry, but a tragedy has occurred,” he says. He tells Tosé-Rigell about the second crash at the WTC and says that, instead of giving a talk about education, he will have to give a speech to the nation from the school, to comment on the terrorist attacks (see 9:30 a.m. September 11, 2001). [Sammon, 2002, pp. 90-91] He then goes to a holding room next to the classroom, where he will talk on the phone with officials in Washington, DC, and work on the statement that he wants to deliver before leaving the school (see (9:16 a.m.-9:29 a.m.) September 11, 2001). [Washington Times, 10/7/2002; 9/11 Commission, 7/24/2004, pp. 39] Bush was supposed to leave the classroom at 9:15 a.m., according to his original schedule. [US President, 9/2001] Despite everything that has happened, he leaves the room close to this time—“shortly before 9:15,” according to the 9/11 Commission Report. [9/11 Commission, 7/24/2004, pp. 39]

Entity Tags: Gordon Johndroe, Gwendolyn Tosé-Rigell, Sandra Kay Daniels, George W. Bush

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Noelia Rodríguez.Noelia Rodríguez. [Source: Harvard University]Laura Bush, the president’s wife, is told that a second plane has crashed into the World Trade Center and realizes this is a terrorist attack while she is being driven from the White House to Capitol Hill, where she is scheduled to testify before a Congressional committee. [Us Weekly, 10/15/2001; CNN, 9/11/2002; Bush, 2010, pp. 197-198] Bush is set to appear before the Senate Committee on Health, Education, Labor, and Pensions at 10:00 a.m., where she will talk about early childhood education. [USA Today, 9/10/2001; CNN, 9/12/2001; CNN, 9/11/2002] Her lead Secret Service agent informed her of the first crash at the WTC as she was getting into her limousine, outside the White House, but she’d thought the crash was an accident (see (8:55 a.m.) September 11, 2001). [National Journal, 8/31/2002; Gerhart, 2004, pp. 162]
First Lady Told of Second Crash, Knows It Is Terrorism - The Secret Service agents traveling with Bush now tell the first lady about the second crash at the WTC while her limousine is driving up Pennsylvania Avenue, approaching Capitol Hill. “The car fell silent; we sat in mute disbelief,” Bush will later recall. “One plane might be a strange accident; two planes were clearly an attack.” She will note, “We knew then that it was terrorism.” [CNN, 9/11/2002; Bush, 2010, pp. 198]
Members of First Lady's Staff Learn of Crash - Members of Bush’s staff also learn about the second crash around this time, while they are on their way to Capitol Hill. Ashleigh Adams, the first lady’s deputy press secretary, learns of it while traveling in the press van. “It must have been only a couple of minutes after we departed the White House,” Adams will recall, “that the reporters’ and photographers’ pagers and cell phones started to go off, and someone shouted to me, ‘Ashleigh, the second Twin Tower was hit.’” Adams calls Noelia Rodriguez, the first lady’s press secretary, who is traveling in the staff van, and tells her the news. After Rodriguez arrives on Capitol Hill, she will jump out of the staff van, run to Bush’s limousine, and get inside. But she will find that the first lady has already been informed of the second crash. [National Journal, 8/31/2002]
First Lady Learns of Crash 11 Minutes after It Occurs - Bush will recall that she arrives at the Russell Senate Office Building, where the hearing she is set to attend is supposed to take place, two minutes after she is told about the second crash, at 9:16 a.m., meaning she learns of the crash at 9:14 a.m. [Bush, 2010, pp. 198] This is 11 minutes after the second plane, Flight 175, hit the WTC (see 9:03 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 8]

Entity Tags: Ashleigh Adams, Noelia Rodriguez, Laura Bush, US Secret Service

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Barbara Olson.Barbara Olson. [Source: Richard Eillis / Getty Images]Barbara Olson, a passenger on Flight 77, talks over the phone with her husband, Ted Olson, the solicitor general of the United States, and gives details of the hijacking of her plane, but the call is cut off after about a minute. [9/11 Commission, 5/20/2004; 9/11 Commission, 8/26/2004, pp. 32] Flight 77 was hijacked between around 8:51 a.m. and 8:54 a.m., according to the 9/11 Commission Report (see 8:51 a.m.-8:54 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 8] Sometime later, Barbara Olson tries calling her husband from the plane. The call initially reaches Mercy Lorenzo, an operator for AT&T, and after a short conversation, Lorenzo connects her to Ted Olson’s office at the Department of Justice in Washington, DC (see (Between 9:15 a.m. and 9:25 a.m.) September 11, 2001). [Federal Bureau of Investigation, 9/11/2001; Federal Bureau of Investigation, 9/11/2001]
Secretary Answers the Call - There, the call is answered by Lori Keyton, a secretary. Lorenzo says there is an emergency collect call from Barbara Olson for Ted Olson. Keyton says she will accept it. Barbara Olson is then put through. She starts asking, “Can you tell Ted…” but Keyton cuts her off and says, “I’ll put him on the line.” [Federal Bureau of Investigation, 9/11/2001] Keyton then notifies Helen Voss, Ted Olson’s special assistant, about the call. She says Barbara Olson is on the line and in a panic. The call is then passed on to Ted Olson. [Federal Bureau of Investigation, 9/11/2001] Voss rushes up to him and says, “Barbara is on the phone.” Ted Olson has been watching the coverage of the crashes at the World Trade Center on television and was concerned that his wife might have been on one of the planes involved. He is therefore initially relieved at this news. However, when he gets on the phone with her, he learns about the crisis on Flight 77. [CNN, 9/14/2001; Newsweek, 9/28/2001; Hudson Union, 6/18/2014]
Barbara Olson Provides Details of the Hijacking - Barbara Olson tells her husband that her plane has been hijacked. She gives no information describing the hijackers. She says they were armed with knives and box cutters, but makes no mention of any of the crew members or passengers being stabbed or slashed by them. She says they moved all the passengers to the back of the plane and are unaware that she is making a phone call. After the couple have been talking for about a minute, the call is cut off. Ted Olson will then try to call Attorney General John Ashcroft on a direct line he has to Ashcroft but receive no answer. After that, he will call the Department of Justice command center and ask for someone there to come to his office (see (Between 9:17 a.m. and 9:29 a.m.) September 11, 2001). Barbara Olson will reach her husband again and provide more details about the hijacking a short time later (see (Between 9:20 a.m. and 9:30 a.m.) September 11, 2001). [Federal Bureau of Investigation, 9/11/2001; Newsweek, 9/28/2001; 9/11 Commission, 7/24/2004, pp. 9; 9/11 Commission, 8/26/2004, pp. 32]
Barbara Olson Is 'Incredibly Calm' - Accounts will later conflict over how composed Barbara Olson sounds during the call. She “did not seem panicked,” according to Ted Olson. [Federal Bureau of Investigation, 9/11/2001] “She sounded very, very calm… in retrospect, enormously, remarkably, incredibly calm,” he will say. [CNN, 9/14/2001] But Keyton will say that when she answered the call, Barbara Olson “sounded hysterical.” [Federal Bureau of Investigation, 9/11/2001] Ted Olson will add that he did not hear any noises on the plane other than his wife’s voice. [CNN, 9/14/2001]
Accounts Will Conflict over What Kind of Phone Is Used - Accounts will also be contradictory over whether Barbara Olson’s call is made using a cell phone or an Airfone. Keyton will say there is no caller identification feature on her phone and so she was unable to determine what kind of phone Barbara Olson used. [Federal Bureau of Investigation, 9/11/2001] Ted Olson will tell the FBI that he “doesn’t know if the calls [from his wife] were made from her cell phone or [an Airfone].” He will mention, though, that she “always has her cell phone with her.” [Federal Bureau of Investigation, 9/11/2001] He will similarly tell Fox News that he is unsure whether his wife used her cell phone or an Airfone. He will say he initially assumed the call must have been made on an Airfone and she called collect because “she somehow didn’t have access to her credit cards.” [Fox News, 9/14/2001] But he will tell CNN that she “called him twice on a cell phone.” [CNN, 9/12/2001] And in a public appearance in 2014, he will imply that she called him on her cell phone, saying, “I don’t know how Barbara managed to make her cell phone work” while she was in the air. [Hudson Union, 6/18/2014] Furthermore, a spokesman for Ted Olson will say that during the call, Barbara Olson said she was locked in the toilet. If correct, this would mean she must be using her cell phone. [Daily Mail, 9/12/2001; Evening Standard, 9/12/2001] But in 2002, Ted Olson will tell the London Telegraph that his wife called him on an Airfone and add, “I guess she didn’t have her purse, because she was calling collect.” [Daily Telegraph, 3/5/2002] And based on a study of all Airfone records, an examination of the cell phone records of all of the passengers who owned cell phones, and interviews with the people who received calls from the plane, the Department of Justice will determine that all of the calls from Flight 77 were made using Airfones.
Call Will Be Listed as Being Made to an 'Unknown' Number - A list compiled by the Department of Justice supposedly showing all of the calls made today from Flight 77 will include four “connected calls to unknown numbers” (see 9:15 a.m.-9:30 a.m. September 11, 2001). The 9/11 Commission Report will determine that these include the two calls made by Barbara Olson to her husband. According to the information in the list, her first call must occur at 9:15 a.m., 9:20 a.m., or 9:25 a.m. However, the FBI and the Department of Justice will conclude that all four “connected calls to unknown numbers” were communications between Barbara Olson and her husband’s office. [9/11 Commission, 5/20/2004; 9/11 Commission, 7/24/2004, pp. 455]
Barbara Olson Originally Planned to Fly Out a Day Earlier - Barbara Olson is a former federal prosecutor who is now a well-known political commentator on television. [Independent, 9/13/2001; New York Times, 9/13/2001] She was flying to Los Angeles to attend a major media business conference and to appear on Bill Maher’s television show, Politically Incorrect, this evening. [CNN, 9/14/2001; Hudson Union, 6/18/2014] She was originally scheduled to be on Flight 77 on September 10, but delayed her departure because today is Ted Olson’s birthday, and she wanted to be with him on the night before and have breakfast with him this morning. [CNN, 9/12/2001; Scotsman, 9/13/2001; Hudson Union, 6/18/2014] At around 9:00 a.m., Keyton received a series of about six to eight collect calls from an unknown caller that failed to go through (see (9:00 a.m.) September 11, 2001). Presumably these were made by Barbara Olson. [Federal Bureau of Investigation, 9/11/2001; 9/11 Commission, 8/26/2004, pp. 94] In an interview with the FBI on September 13, Ted Olson will mention some messages on his voicemail at his old law firm. Presumably, he will be suggesting that these were also from Barbara Olson (see (Between 8:55 a.m. and 9:36 a.m.) September 11, 2001). [Federal Bureau of Investigation, 9/13/2001]

Entity Tags: Barbara Olson, Helen Voss, Mercy Lorenzo, Lori Lynn Keyton, Theodore (“Ted”) Olson

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Frank Brogan.Frank Brogan. [Source: Publicity photo]The Secret Service allows President Bush to stay at the Emma E. Booker Elementary School in Sarasota, Florida, after a reading demonstration he was participating in has ended, even though he could be in danger at the school. [St. Petersburg Times, 7/4/2004; Politico Magazine, 9/9/2016] Bush has just left the classroom where the reading demonstration was held and entered a holding room next to it. There, he talks on the phone with officials in Washington, DC, and works on a statement to the nation that he wants to deliver before leaving the school (see (9:16 a.m.-9:29 a.m.) September 11, 2001). Members of his staff in the holding room apparently have little information about the terrorist attacks beyond what has been reported on television. They are in contact with the White House Situation Room but not the Pentagon and, according to the 9/11 Commission Report, “No one in the traveling party had any information during this time that other aircraft were hijacked or missing.” [Washington Times, 10/7/2002; 9/11 Commission, 7/24/2004, pp. 38-39] All the same, Secret Service agents and other personnel with the president are concerned that Bush could be in danger at the school, and some of them are worried that terrorists might attack the place (see (9:04 a.m.-9:33 a.m.) September 11, 2001). [Studies in Intelligence, 9/2006 pdf file; Politico Magazine, 9/9/2016]
Bush's Lead Agent Wants to Evacuate the President - Edward Marinzel, the head of Bush’s Secret Service detail, is “eager to get the president out of the school, to Air Force One, and airborne,” according to Karl Rove, Bush’s senior adviser. [Rove, 2010, pp. 251] He therefore approaches Bush and tells him, “We need to get you to Air Force One and get you airborne.” [Politico Magazine, 9/9/2016] However, his concern does not result in Bush being evacuated from the school right away. The Secret Service will later tell the 9/11 Commission that although its agents “were anxious to move the president to a safer location” while he was in the holding room, they “did not think it imperative for him to run out the door.” [9/11 Commission, 7/24/2004, pp. 39]
Chief of Staff Wants Bush to Give His Speech before Leaving - Andrew Card, Bush’s chief of staff, suggests that Bush should be allowed to give his speech to the nation from the school before leaving. He says that “we have a whole auditorium full, waiting for the next event”—meaning Bush’s speech—and there is “no imminent threat there in Sarasota,” according to Dave Wilkinson, assistant special agent in charge of the presidential protection division. The Secret Service therefore accepts a compromise and agrees that Bush can give his speech before leaving. [Politico Magazine, 9/9/2016]
Bush Should Be Taken to the 'Closest Secure Location' - Author Philip Melanson, an expert on the Secret Service, will criticize Bush’s Secret Service detail for failing to get the president away from the school immediately after the second hijacked plane crashed into the World Trade Center, at 9:03 a.m. (see 9:03 a.m. September 11, 2001). “With an unfolding terrorist attack, the procedure should have been to get the president to the closest secure location as quickly as possible, which clearly is not a school,” he will state. [St. Petersburg Times, 7/4/2004] Bush himself will comment on the situation while he is in the holding room, saying, “One thing for certain: I needed to get out of where I was.” [Sammon, 2002, pp. 93]
Bush Refuses to Leave - And yet the president refuses to leave the school at this time when he is urged to do so, according to Frank Brogan, lieutenant governor of Florida, who is in the holding room with him. “The Secret Service tried to get the president to return to Air Force One immediately,” Brogan will state, “but he refused, saying he was committed to staying on the ground long enough to write a statement about what was happening, read it to the nation, and lead a moment of silence for the victims.” [University Press, 9/18/2003] Bush “was courageously insistent about remaining on the ground to make a statement to the people of America,” Brogan will comment. [South Florida Sun-Sentinel, 9/11/2011] Bush will give his speech to the nation, which will be broadcast live on television, from the school library at 9:30 a.m. (see 9:30 a.m. September 11, 2001). [White House, 9/11/2001; Bohn, 2015, pp. 215] He will finally leave the school at around 9:35 a.m. (see (9:34 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 39]

Entity Tags: Edward Marinzel, Frank Brogan, George W. Bush, US Secret Service, Andrew Card, Karl C. Rove, Dave Wilkinson, Philip Melanson

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Bush in a holding room before giving his speech. Communications director Dan Bartlett points to the TV, and the clock reads 9:25. 
Bush in a holding room before giving his speech. Communications director Dan Bartlett points to the TV, and the clock reads 9:25. [Source: White House]After leaving the Booker Elementary School classroom, President Bush returns to an adjacent holding room where he is briefed by his staff, and gets his first look at the footage of the burning World Trade Center on a television that has been set up there. He instructs his press secretary, Ari Fleischer, to take notes to create an accurate accounting of events. According to some accounts, he speaks on the phone with Vice President Dick Cheney who is at the White House, and they both agree that terrorists are probably behind the attacks. [Sammon, 2002, pp. 92-93; Daily Mail, 9/8/2002; 9/11 Commission, 7/24/2004, pp. 39] But White House adviser Karl Rove, who is also in the holding room, will later tell NBC News that Bush is unable to reach Cheney because the vice president is being moved from his office to the White House bunker at this time. [MSNBC, 9/11/2002] The president speaks with New York Governor George Pataki and FBI Director Robert Mueller. Bush learns from Mueller that the planes that hit the WTC were commercial American aircraft, and at least one of them had apparently been hijacked after leaving Boston. According to some accounts, Bush also speaks with National Security Adviser Condoleezza Rice around this time. However, Rice herself will later suggest otherwise (see (9:45 a.m.) September 11, 2001). [Sammon, 2002, pp. 93-94; Daily Mail, 9/8/2002; St. Petersburg Times, 9/8/2002; 9/11 Commission, 7/24/2004, pp. 39] Fleischer and White House communications director Dan Bartlett quickly draft a statement for the president to deliver in the school’s library, which Bush rewords, scribbling three sheets of notes. Bush will deliver this at 9:30 a.m. (see 9:30 a.m. September 11, 2001). While he works on the statement, Bush briefly glances at the unfolding horror on the television. Turning to his aides in the room, he declares, “We’re at war.” [Sammon, 2002, pp. 94; Albuquerque Tribune, 9/10/2002] According to the 9/11 Commission, the focus at the present time is on the president’s statement to the nation, and the only decision made by Bush’s traveling party is to return to Washington. [9/11 Commission, 7/24/2004, pp. 39] Bush will later claim that he makes no major decisions in response to the crisis until after Air Force One takes off at around 9:55 a.m. (see (Shortly After 9:56 a.m.) September 11, 2001). [Washington Post, 1/27/2002]

Entity Tags: George E. Pataki, Dan Bartlett, Condoleezza Rice, Richard (“Dick”) Cheney, George W. Bush, Ari Fleischer, Robert S. Mueller III, Karl C. Rove

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A meeting is held in the office of Carl Truscott, the Secret Service special agent in charge of the presidential protective division (PPD), during which Truscott and three other senior Secret Service agents discuss security enhancements at the White House. Truscott, who is responsible for the overall security of the White House, will later say that he contacted the three other agents after watching “the CNN broadcast of the aircraft crashing into the World Trade Center,” and asked them to come to his office in the Eisenhower Executive Office Building, next to the White House (see (After 8:48 a.m.) September 11, 2001). The names of these agents are unstated, but they are a deputy special agent in charge of the PPD, an assistant to the special agent in charge of the PPD, and an assistant division chief of the Secret Service’s technical security division. Their meeting begins at “approximately 9:18 a.m.,” according to Truscott. [United States Secret Service, 10/1/2001]
Agents Discuss Measures to Increase Security - Truscott and the other agents briefly discuss the Secret Service assets that have so far been deployed in response to the crisis. [United States Secret Service, 9/12/2001] Issues that are addressed during the meeting, according to Truscott, include placing counter-sniper support on the White House; placing counter-surveillance units near the White House; opening the Emergency Operations Center; increasing the number of emergency response teams; increasing technical security division support; providing counter-assault team support to First Lady Laura Bush’s Secret Service detail at the US Capitol building; providing protection for National Security Adviser Condoleezza Rice; and alerting the Army Corps of Engineers structural collapse team.
Agent Learns of Aircraft Approaching Washington - While the meeting is taking place, Truscott receives a call from Danny Spriggs, an agent at the Secret Service’s headquarters in Washington, DC, informing him that a suspicious aircraft is flying toward the capital (see (Shortly After 9:35 a.m.) September 11, 2001). And while he is on the phone with Spriggs, Truscott receives a call from a “White House security representative.” During that call, Truscott instructs the security representative to evacuate the White House. [United States Secret Service, 10/1/2001] (The White House will begin evacuating at around 9:45 a.m. (see (9:45 a.m.) September 11, 2001). [Associated Press, 2001 pdf file; CNN, 9/12/2001] )
Agent Suggests Going to White House Bunker - At some point, Truscott suggests that those at the meeting go to the Presidential Emergency Operations Center (PEOC), a bunker below the White House. Truscott will subsequently head to the PEOC. Apparently at least one other person at the meeting—the assistant division chief of the technical security division—will head there with him. [United States Secret Service, 9/12/2001] On his way to the PEOC, Truscott will meet Rice in the White House Situation Room and accompany her down to the PEOC (see (9:45 a.m.) September 11, 2001). [United States Secret Service, 10/1/2001] Presumably as a result of the meeting in Truscott’s office, the Secret Service will implement “a number of security enhancements around the White House complex,” according to the 9/11 Commission Report (see (After 9:18 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 35-36]

Entity Tags: US Secret Service, Carlton Danny Spriggs, Carl Truscott

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Members of the Secret Service’s uniformed division.Members of the Secret Service’s uniformed division. [Source: Joe Marquette / Associated Press]The Secret Service begins implementing a number of security enhancements around the White House complex. [9/11 Commission, 7/24/2004, pp. 35-36] The measures are apparently being implemented on the orders of a number of senior Secret Service agents who have been meeting in the office of Carl Truscott, the special agent in charge of the presidential protective division, who is responsible for the overall security of the White House (see (9:18 a.m.) September 11, 2001). During that meeting, according to Truscott, the agents have discussed “security enhancements at the White House,” such as “placing counter-sniper support on the White House” and “placing counter-surveillance units near the White House.” [United States Secret Service, 10/1/2001] The officials who ordered the security enhancements “did not know that there were additional hijacked aircraft or that one such aircraft was en route to Washington,” according to the 9/11 Commission Report. The measures are simply “precautionary steps taken because of the strikes in New York.” [9/11 Commission, 7/24/2004, pp. 36] However, once the Secret Service has established a perimeter around the White House, its uniformed division officers are ordered “to stow their submachine guns out of sight,” according to US News and World Report, because officials fear that they look too “militaristic.” The uniformed division officers are furious about this. “All we were left with were our pistols,” one of them will later complain. [US News and World Report, 12/1/2002] The security enhancements are initiated after 9:03 a.m., when the second plane hit the World Trade Center, according to the 9/11 Commission Report (see 9:03 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 35-36] However, the meeting of senior Secret Service agents during which the measures were discussed began at around 9:18 a.m., according to Truscott, which would indicate that the measures are initiated some time after 9:18 a.m. [United States Secret Service, 10/1/2001] Furthermore, the Secret Service will only order that the White House be evacuated at around 9:45 a.m. (see (9:45 a.m.) September 11, 2001). [Associated Press, 2001 pdf file; CNN, 9/12/2001]

Entity Tags: US Secret Service

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The telephone Ted Olson used when he spoke to his wife, who called him from Flight 77.The telephone Ted Olson used when he spoke to his wife, who called him from Flight 77. [Source: US Department of Justice]Barbara Olson, a passenger on Flight 77, talks over the phone with her husband, Ted Olson, the solicitor general of the United States, for a second time and is able to give him additional details of the hijacking of her plane before the call gets cut off. She has just called him at his office at the Department of Justice in Washington, DC, and was able to say her plane had been hijacked and give him details of the hijacking before the call got disconnected (see (Between 9:15 a.m. and 9:25 a.m.) September 11, 2001). [CNN, 9/14/2001; 9/11 Commission, 7/24/2004, pp. 9] Since then, Ted Olson has called the Department of Justice command center and passed on the information she provided (see (Between 9:17 a.m. and 9:29 a.m.) September 11, 2001). [Federal Bureau of Investigation, 9/11/2001; 9/11 Commission, 8/26/2004, pp. 32]
Secretary Answers the Call - Shortly after making her first call to him, Barbara Olson calls Ted Olson again. [9/11 Commission, 7/24/2004, pp. 9] The call is initially answered by Lori Keyton, a secretary in Ted Olson’s office. When Keyton picks up the phone, Barbara Olson says, “It’s Barbara.” Keyton says she will put her through to her husband. [Federal Bureau of Investigation, 9/11/2001] Ted Olson is told his wife is on the phone again and the call is put through to him.
Barbara Olson Says Her Plane Has Been Circling Around - Barbara Olson then gives her husband additional information about the hijacking of Flight 77. She says the pilot announced that the plane had been hijacked. Ted Olson asks if she has any idea of her plane’s location. [Federal Bureau of Investigation, 9/11/2001; CNN, 9/14/2001; 9/11 Commission, 7/24/2004, pp. 9; 9/11 Commission, 8/26/2004, pp. 32] She says the plane was hijacked shortly after takeoff and has been circling around for a while. [CNN, 9/14/2001; Fox News, 9/14/2001] (However, according to the 9/11 Commission Report, Flight 77 was hijacked between around 8:51 a.m. and 8:54 a.m. (see 8:51 a.m.-8:54 a.m. September 11, 2001), more than 30 minutes after it took off (see (8:20 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 8] ) She says it is currently flying over some houses. After consulting another person on the plane, she says she thinks they are heading northeast.
Barbara Olson Asks What She Should Tell the Pilot - Ted Olson says two aircraft, besides Flight 77, were hijacked this morning and these planes subsequently crashed into the World Trade Center. Barbara Olson “absorbed the information,” the solicitor general will later recall. The couple then try to reassure each other. Ted Olson says, “It’s going to come out okay” and Barbara Olson tells him the same thing. She then says, “I love you.” Before the call ends, the couple “segued back and forth between expressions of feeling for one another and this effort to exchange information,” Ted Olson will recall. [Federal Bureau of Investigation, 9/11/2001; CNN, 9/14/2001; 9/11 Commission, 7/24/2004, pp. 9; 9/11 Commission, 8/26/2004, pp. 32] “We exchanged the feelings that a husband and wife who are extraordinarily close—as we are—those kind of sentiments,” he will say. [Fox News, 9/14/2001] The last thing Barbara Olson says is: “What shall I tell the pilot? What can I tell the pilot to do?” This implies that either the plane’s pilot or the co-pilot is at the back of the plane, where the hijackers moved the passengers, Ted Olson will note. [Washington Post, 9/12/2001; CNN, 9/14/2001]
Call Is Abruptly Cut Off - The call then ends abruptly, with the line suddenly going dead. It has lasted “two or three or four minutes,” Ted Olson will estimate. [Federal Bureau of Investigation, 9/11/2001; CNN, 9/14/2001; 9/11 Commission, 8/26/2004, pp. 32] Ted Olson will then return to watching the coverage of the attacks at the WTC on television. When he sees the reports about an attack at the Pentagon, he will immediately think his wife’s plane crashed there (see (Shortly After 9:37 a.m.) September 11, 2001). [Federal Bureau of Investigation, 9/11/2001; Federal Bureau of Investigation, 9/11/2001; Fox News, 9/14/2001]
Call Is Made Sometime between 9:20 a.m. and 9:30 a.m. - The exact time of Barbara Olson’s second call to her husband is unclear. A list compiled by the Department of Justice supposedly showing all of the calls made today from Flight 77 will include four “connected calls to unknown numbers” (see 9:15 a.m.-9:30 a.m. September 11, 2001) and the 9/11 Commission Report will determine that these include the two calls made by Barbara Olson. According to the information in the list, her second call must occur at 9:20 a.m., 9:25 a.m., or 9:30 a.m. and last for 4 minutes 34 seconds, 2 minutes 39 seconds, or 4 minutes 20 seconds. [9/11 Commission, 5/20/2004; 9/11 Commission, 7/24/2004, pp. 455; 9/11 Commission, 8/26/2004, pp. 94]
Call Is Made Directly to Ted Olson's Office - It is also unclear whether Barbara Olson makes this call using a cell phone or an Airfone. Keyton’s phone has no caller identification feature and so she is unable to determine what kind of phone Barbara Olson uses. [Federal Bureau of Investigation, 9/11/2001] But the Department of Justice will determine that all of the calls from Flight 77 were made using Airfones. [9/11 Commission, 5/20/2004] Barbara Olson makes the call by dialing “0,” apparently in an attempt to reach an operator, according to an FBI report. [Federal Bureau of Investigation, 9/20/2001] But Keyton will say that, unlike the first call, Barbara Olson’s second call to her husband is made directly to his office, rather than reaching it via an operator. [Federal Bureau of Investigation, 9/11/2001] And Mercy Lorenzo, the operator who connected Barbara Olson’s first call to Ted Olson’s office (see (Between 9:15 a.m. and 9:25 a.m.) September 11, 2001), will apparently mention dealing with only one call, not two, from Barbara Olson when she is interviewed by the FBI. [Federal Bureau of Investigation, 9/11/2001]

Entity Tags: Theodore (“Ted”) Olson, Mercy Lorenzo, Lori Lynn Keyton, Barbara Olson

Timeline Tags: Complete 911 Timeline

According to the 9/11 Commission, NEADS is contacted by the FAA’s Boston Center. Colin Scoggins, Boston Center’s military liaison, tells it: “I just had a report that American 11 is still in the air, and it’s on its way towards—heading towards Washington.… That was another—it was evidently another aircraft that hit the tower. That’s the latest report we have.… I’m going to try to confirm an ID for you, but I would assume he’s somewhere over, uh, either New Jersey or somewhere further south.” The NEADS official asks: “He—American 11 is a hijack?… And he’s heading into Washington?” Scoggins answers yes both times and adds, “This could be a third aircraft.” Somehow Boston Center has been told by FAA headquarters that Flight 11 is still airborne, but the 9/11 Commission will say it hasn’t been able to find where this mistaken information came from.
Scoggins Makes Error - Vanity Fair magazine will later add, “In Boston, it is Colin Scoggins who has made the mistaken call.” Scoggins will explain why he believes he made this error: “With American Airlines, we could never confirm if [Flight 11] was down or not, so that left doubt in our minds.” He says he was monitoring a conference call between FAA centers (see 8:28 a.m. September 11, 2001), “when the word came across—from whom or where isn’t clear—that American 11 was thought to be headed for Washington.” However, Boston Center was never tracking Flight 11 on radar after losing sight of it near Manhattan: “The plane’s course, had it continued south past New York in the direction it was flying before it dipped below radar coverage, would have had it headed on a straight course toward DC. This was all controllers were going on.” Scoggins says, “After talking to a supervisor, I made the call and said [American 11] is still in the air.” [Northeast Air Defense Sector, 9/11/2001; 9/11 Commission, 6/17/2004; Vanity Fair, 8/1/2006]
Myers Refers to Mistaken Report - In the hours following the attacks, acting Chairman of the Joint Chiefs of Staff Richard Myers will apparently refer to this erroneous report that Flight 11 is still airborne and heading toward Washington, telling the Associated Press that “prior to the crash into the Pentagon, military officials had been notified that another hijacked plane had been heading from the New York area to Washington.” Myers will say “he assumed that hijacked plane was the one that hit the Pentagon, though he couldn’t be sure.” [Associated Press, 9/11/2001]

Entity Tags: Richard B. Myers, Northeast Air Defense Sector, Federal Aviation Administration, Boston Air Route Traffic Control Center, Colin Scoggins

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Managers from American Airlines and United Airlines are added by the FAA to a teleconference, but they receive no guidance from top government officials on what to do. According to author Lynn Spencer, at some point after the second aircraft hit the World Trade Center, the executives from the two airlines are “quickly on the phone to FAA headquarters and the FAA Command Center.” They are brought into “a conference call that has now been set up with Secretary of Transportation Norman Mineta and Vice President Dick Cheney at the White House. The airline executives inform the secretary that they are each dealing with additional aircraft that they are unable to contact. They seek guidance, but there is none.… The nation is under attack, but there is no plan in place, and no guidance is forthcoming from the top as the crisis escalates.” [Spencer, 2008, pp. 109] The time when the airline executives join the teleconference is unclear. In Spencer’s account, she places it after United Airlines dispatchers have warned their aircraft to secure their cockpits (see (Shortly After 9:21 a.m.) September 11, 2001), which would mean some time after 9:21. [9/11 Commission, 8/26/2004, pp. 37; Spencer, 2008, pp. 109] But Spencer also says that, when the executives join the conference, the “president is still reading to children in a Florida school room” (see (9:08 a.m.-9:13 a.m.) September 11, 2001), which would be roughly between 9:05 and 9:15. [9/11 Commission, 7/24/2004, pp. 38-39; Spencer, 2008, pp. 109] If Norman Mineta is already participating in the teleconference when the airline executives join it, the time would have to be after around 9:20, which is when Mineta later says he arrived at the Presidential Emergency Operations Center (PEOC) below the White House (see (Between 9:20 a.m. and 9:27 a.m.) September 11, 2001). [9/11 Commission, 5/23/2003] And Cheney, who Spencer also says is participating in the teleconference when the executives join it, arrives at the PEOC as late as 9:58, according to the 9/11 Commission, although other accounts indicate he arrives there much earlier than this (see (Shortly After 9:03 a.m.) September 11, 2001). [ABC News, 9/14/2002; 9/11 Commission, 7/24/2004, pp. 40] According to the Wall Street Journal, American Airlines president Don Carty and United Airlines CEO Jim Goodwin are talking on the phone with Mineta (presumably over the conference call) about five minutes before the FAA shuts down all US airspace (see (9:45 a.m.) September 11, 2001), which would mean they are participating in the teleconference by around 9:40 a.m. [US Congress. House. Committee On Transportation And Infrastructure, 9/21/2001; Wall Street Journal, 10/15/2001]

Entity Tags: Federal Aviation Administration, Don Carty, United Airlines, Norman Mineta, Richard (“Dick”) Cheney, American Airlines, Jim Goodwin

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

At NORAD’s Northeast Air Defense Sector (NEADS), Master Sergeant Joe McCain, the mission crew commander technician, receives a call from the Continental US NORAD Region (CONR) headquarters at Tyndall Air Force Base in Florida. Major General Larry Arnold and his staff at Tyndall AFB are trying to gather as much information as they can about the ongoing crisis, and want to know the transponder codes for the two fighter jets scrambled from Otis Air National Guard Base in response to the first hijacking (see 8:46 a.m. September 11, 2001), so they can monitor their positions. The CONR officer that makes the call tells McCain to “send [the transponder codes] out on chat,” meaning on NORAD’s own chat system.
NORAD's Computer Chat System - According to author Lynn Spencer, NORAD’s chat system “is similar to the chat rooms on most Internet servers, but classified.” It has three chat rooms that can be used by anyone with proper access. One room is specifically for NEADS, and connects its ID, surveillance, and weapons technicians to its alert fighter squadrons, and is where NEADS gets status reports on fighter units and their aircraft. Another chat room is for CONR, and is where the three CONR sectors—NEADS, the Western Air Defense Sector (WADS), and the Southeast Air Defense Sector (SEADS)—communicate with each other and can “upchannel” information to CONR headquarters. The third room is the Air Warfare Center (AWC), where senior NORAD commanders from the three NORAD regions—CONR, Canada, and Alaska—communicate with each other. NEADS is allowed to monitor this room, but not type into it. When there is a training exercise taking place, as was the case earlier this morning (see (6:30 a.m.) September 11, 2001), one or two additional chat windows will be open specifically for communicating exercise information, to help prevent it being confused with real-world information.
McCain Falling Behind - McCain’s responsibilities at NEADS include monitoring these chat rooms, keeping paper logs of everything that is going on, and taking care of “upchanneling” operational reports to higher headquarters. According to Spencer, “These chat logs help to keep everyone on the same page, but in a situation like the one unfolding they have to be updated almost instantaneously to achieve that end.” But, “The fact that CONR has had to call McCain to get information that by now he would normally have posted alerts him that he is falling behind despite his best efforts.” [Spencer, 2008, pp. 139-140]

Entity Tags: North American Aerospace Defense Command, Joe McCain, Larry Arnold

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Captain Craig Borgstrom.Captain Craig Borgstrom. [Source: US Air Force / Austin Knox]The three F-16 fighter jets ordered to scramble from Langley Air Force Base in Virginia (see 9:24 a.m. September 11, 2001) take off and, radar data will show, are airborne by 9:30 a.m. [North American Aerospace Defense Command, 9/18/2001; Christian Science Monitor, 4/16/2002; 9/11 Commission, 7/24/2004, pp. 27]
Delayed during Launch - Major Dean Eckmann will recall that, after receiving the scramble order, he and the two other pilots have “a pretty quick response time. I believe it was four to five minutes we were airborne from that point.” [BBC, 9/1/2002] According to the 1st Air Force’s book about 9/11, the three fighters are “given highest priority over all other air traffic at Langley Air Force Base” as they are launching. [Filson, 2003, pp. 63] But, according to author Lynn Spencer, in spite of this, the jets are delayed. As Eckmann is approaching the runway, he calls the control tower for clearance to take off, but the tower controller tells him, “Hold for an air traffic delay.” Air traffic controllers at the FAA’s Washington Center “have not had time to clear airliners out of the way for the northerly heading. Dozens of aircraft at various altitudes fill the jets’ route.” After having to wait two minutes, Eckmann complains: “We’re an active air scramble. We need to go now!” Finally, the tower controller tells him, “Roger, Quit flight is cleared for takeoff, 090 for 60,” meaning the fighters are to fly due east for 60 miles (see (9:30 a.m.) September 11, 2001).
Taking Off - The three jets launch 15 seconds apart, with Eckmann in front and the two other jets following. [Spencer, 2008, pp. 143-144] Pilot Craig Borgstrom will later recall, “[W]e took off, the three of us, and basically the formation we always brief on alert, we’ll stay in a two- to three-mile trail from the guy in front.” [Filson, 2003, pp. 63] According to the BBC, the pilots get a signal over their planes’ transponders, indicating an emergency wartime situation. [BBC, 9/1/2002]
Could Reach Washington before Pentagon Attack - F-16s have a maximum speed of 1,500 mph at high altitude, or 915 mph at sea level, so the three fighters could plausibly travel the 130 miles from Langley Air Force Base to Washington in just minutes. [Chant, 1987, pp. 404; Associated Press, 6/16/2000; USA Today, 9/16/2001; Washington Post, 9/16/2001 pdf file; US Air Force, 10/2007] Major General Larry Arnold, the commanding general of NORAD’s Continental US Region, will tell the 9/11 Commission, “I think if those aircraft had gotten airborne immediately, if we were operating under something other than peacetime rules, where they could have turned immediately toward Washington, DC, and gone into burner, it is physically possible that they could have gotten over Washington” before 9:37, when the Pentagon is hit. [9/11 Commission, 5/23/2003] Yet according to the 9/11 Commission, the jets are redirected east over the Atlantic Ocean and will be 150 miles from the Pentagon when it is hit (see 9:30 a.m.-9:37 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 27]
Conflicting Times - Some early news reports after 9/11 will say the Langley jets take off at the later time of 9:35 a.m. [Washington Post, 9/12/2001; CNN, 9/14/2001; Washington Post, 9/15/2001; CNN, 9/17/2001] But according to Colonel Alan Scott, the former vice commander of the Continental US NORAD Region, though the jets are airborne at 9:30, the report of this does not come down until 9:35, so this fact may account for the conflicting times. [9/11 Commission, 5/23/2003]

Entity Tags: Brad Derrig, Alan Scott, Craig Borgstrom, Dean Eckmann, Langley Air Force Base, Larry Arnold

Timeline Tags: Complete 911 Timeline, 9/11 Timeline


FAA Administrator Jane Garvey.
FAA Administrator Jane Garvey. [Source: FAA]Time magazine later reports that Jane Garvey, head of the FAA, “almost certainly after getting an okay from the White House, initiate[s] a national ground stop, which forbids takeoffs and requires planes in the air to get down as soon as is reasonable. The order, which has never been implemented since flying was invented in 1903, applie[s] to virtually every single kind of machine that can takeoff—civilian, military, or law enforcement.” Military and law enforcement flights are allowed to resume at 10:31 a.m. (see 10:31 a.m. September 11, 2001) A limited number of military flights—the FAA will not reveal details—are allowed to fly during this ban. [Time, 9/14/2001] Garvey later calls it “a national ground stop… that prevented any aircraft from taking off.” [US Congress. House. Committee On Transportation And Infrastructure, 9/21/2001] Transportation Secretary Norman Mineta later says he was the one to give the order: “As soon as I was aware of the nature and scale of the attack, I called from the White House to order the air traffic system to land all aircraft, immediately and without exception.” [US Congress. Senate. Committee on Commerce, Science and Transportation, 9/20/2001] According to Mineta, “At approximately 9:45… I gave the FAA the final order for all civil aircraft to land at the nearest airport as soon as possible.” [9/11 Commission, 5/23/2003] At the time, 4,452 planes are flying in the continental US. A later account states that Ben Sliney, the FAA’s National Operations Manager, makes the decision without consulting his superiors, like Jane Garvey, first. It would be remarkable if Sliney was the one to make the decision, because 9/11 is Sliney’s first day on the job as National Operations Manager, “the chess master of the air traffic system.” [USA Today, 8/12/2002] When he accepted the job a couple of months earlier, he had asked, “What is the limit of my authority?” The man who had promoted him replied, “Unlimited.” [USA Today, 8/13/2002] Yet another account, by Linda Schuessler, manager of tactical operations at the FAA Command Center where Sliney was located, says, “… it was done collaboratively… All these decisions were corporate decisions. It wasn’t one person who said, ‘Yes, this has got to get done.’” [Aviation Week and Space Technology, 12/17/2001] About 500 planes land in the next 20 minutes, and then much more urgent orders to land are issued at 9:45 a.m. (see (9:45 a.m.) September 11, 2001). [Time, 9/14/2001; US Congress. House. Committee On Transportation And Infrastructure, 9/21/2001; Newsday, 9/23/2001; Aviation Week and Space Technology, 6/3/2002; USA Today, 8/12/2002; USA Today, 8/12/2002; Associated Press, 8/21/2002; Newsday, 9/10/2002]

Entity Tags: Jane Garvey, Ben Sliney, Norman Mineta, Federal Aviation Administration, Linda Schuessler

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Brent Scowcroft.Brent Scowcroft. [Source: Publicity photo]An E-4B National Airborne Operations Center (NAOC) takes off from Andrews Air Force Base, just outside Washington, DC. The E-4B is a militarized version of a Boeing 747. Its purpose is to provide the president, vice president, and Joint Chiefs of Staff with an airborne command center that could be used to execute war plans and coordinate government operations during a national emergency. The E-4B taking off from Andrews, which has the call sign “Word 31,” is carrying civilian and military officials, and is launched in order to participate in a previously scheduled military exercise, according to journalist and author Dan Verton. [Federal Aviation Administration, 9/11/2001 pdf file; Verton, 2003, pp. 143-144; 9/11 Commission, 2/17/2004; NET Nebraska, 9/2/2011] This exercise would be Global Guardian, which is being conducted by the US Strategic Command (Stratcom) to test its ability to fight a nuclear war (see 8:30 a.m. September 11, 2001). Two other E-4Bs are also participating in Global Guardian today (see Before 9:00 a.m. September 11, 2001). [Omaha World-Herald, 2/27/2002]
Plane Ends Participation in Exercise after Taking Off - The E-4B taking off from Andrews Air Force Base is supposed to be using and testing its sophisticated technology and communications equipment for the exercise. It has “only just taken off” at the time the Pentagon is hit—9:37 a.m.—according to Verton. [Verton, 2003, pp. 144] But the flight tracking strip from Andrews will record it as having taken off at 9:27 a.m., 10 minutes before the Pentagon is hit. [Federal Aviation Administration, 9/11/2001 pdf file; 9/11 Commission, 2/17/2004] The crew will later be informed that after the plane launches, it flies “right over the top of the aircraft that eventually impacted the Pentagon.” [Flying K, 9/7/2012 pdf file] After taking off, the E-4B is “immediately ordered to cease the military exercise it was conducting and prepare to become the actual National Airborne Operations Center,” Verton will write. [Verton, 2003, pp. 144] (Global Guardian was reportedly put on pause at 9:11 a.m. (see 9:11 a.m. September 11, 2001), but it is not formally terminated until 10:44 a.m. (see (10:44 a.m.) September 11, 2001). [Bombardier, 9/8/2006 pdf file] ) The plane then converts “on the fly from exercise status to real-world crisis management.” [Verton, 2003, pp. 150]
Plane Flies Former National Security Adviser to Base in Nebraska - Former National Security Adviser Brent Scowcroft and his staff are on the E-4B, which will fly them to Offutt Air Force Base in Nebraska (see (Shortly After 9:03 a.m.) September 11, 2001). [Flying K, 9/7/2012 pdf file] The original plan had been for the aircraft to take them to Offutt to observe the Global Guardian exercise today. [Omaha World-Herald, 2/27/2002] After reaching the base, the E-4B will take off again and resume its airborne operations. [Flying K, 9/7/2012 pdf file] Minutes after the Pentagon is attacked, an unidentified four-engine jet plane will be seen circling above the White House (see (9:41 a.m.-9:42 a.m.) September 11, 2001). CNN will suggest this is an E-4B, so it is possible it is “Word 31.” [CNN, 9/12/2007] Another E-4B, with the call sign “Venus 77,” will take off from Andrews Air Force Base at around 9:45 a.m. (see (9:45 a.m.) September 11, 2001). [Federal Aviation Administration, 9/11/2001 pdf file; 9/11 Commission, 2/17/2004; Farmer, 2009, pp. 206]

Entity Tags: E-4B National Airborne Operations Center, Global Guardian, Brent Scowcroft

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

According to former counterterrorism “tsar” Richard Clarke, around this time the acting Chairman of the Joint Chiefs of Staff Richard Myers speaks to him via video link (see 9:28 a.m. September 11, 2001). During their conversation, Myers mentions, “We are in the middle of Vigilant Warrior, a NORAD exercise.” [Clarke, 2004, pp. 5] However, no other references have been found to this exercise, “Vigilant Warrior.” Considering that exercise terms are “normally an unclassified nickname,” [Chairman of the Joint Chiefs of Staff, 4/23/1998 pdf file] this is perhaps a little odd. Could Richard Clarke have mistakenly been referring to the Vigilant Guardian exercise (see (6:30 a.m.) September 11, 2001), which is taking place on 9/11? According to a later news report though, NORAD confirms that “it was running two mock drills on Sept. 11 at various radar sites and Command Centers in the United States and Canada,” one of these being Vigilant Guardian. [New Jersey Star-Ledger, 12/5/2003] If this is correct then there must be another NORAD exercise on 9/11. If not “Vigilant Warrior,” a possibility is that the exercise referred to by Richard Clarke is in fact “Amalgam Warrior,” which is a NORAD-sponsored, large-scale, live-fly air defense and air intercept field training exercise. Amalgam Warrior usually involves two or more NORAD regions and is held twice yearly, in the spring for the West Coast and in the autumn for the East Coast. [US Congress, n.d.; Airman, 1/1996; Arkin, 2005, pp. 254; GlobalSecurity (.org), 4/27/2005] Is it possible that in 2001 the East Coast Amalgam Warrior is being held earlier than usual (like Global Guardian (see 8:30 a.m. September 11, 2001)) and is taking place on 9/11? In support of this possibility is a 1997 Defense Department report that describes the Stratcom exercise Global Guardian, saying it “links with other exercise activities sponsored by the Chairman, Joint Chiefs of Staff, and the Unified Commands.” The exercises it links with are Crown Vigilance (an Air Combat Command exercise), Apollo Guardian (a US Space Command exercise), and—significantly—the NORAD exercises Vigilant Guardian and Amalgam Warrior. [US Department of Defense, 5/1997; GlobalSecurity (.org), 4/27/2005] Since in 2001, Vigilant Guardian (see (6:30 a.m.) September 11, 2001) is occurring the same time as Global Guardian, might Amalgam Warrior be as well? In his book Code Names, William Arkin says that Amalgam Warrior is “sometimes combined with Global Guardian.” [Arkin, 2005, pp. 254] Amalgam Warrior tests such activities as tracking, surveillance, air interception, employing rules of engagement, attack assessment, electronic warfare, and counter-cruise-missile operations. A previous Amalgam Warrior in 1996 involved such situations as tracking unknown aircraft that had incorrectly filed their flight plans or wandered off course, in-flight emergencies, terrorist aircraft attacks, and large-scale bomber strike missions. Amalgam Warrior 98-1 was NORAD’s largest ever exercise and involved six B-1B bombers being deployed to Eielson Air Force Base, Alaska, to act as an enemy threat by infiltrating the aerial borders of North America. [Airman, 1/1996; Arkin, 2005, pp. 254; GlobalSecurity (.org), 4/27/2005] Another Amalgam Warrior in fall 2000 similarly involved four B-1 bombers acting as enemy forces trying to invade Alaska, with NORAD going from tracking the unknown aircraft to sending up “alert” F-15s in response. [Eielson News Service, 10/27/2000; Associated Press, 10/29/2000] If either one (or both) of these exercises ending with the name “Warrior” is taking place on 9/11, this could be very significant, because the word “Warrior” indicates that the exercise is a Joint Chiefs of Staff-approved, Commander in Chief, NORAD-sponsored field training exercise. [North American Aerospace Defense Command, 8/25/1989] Real planes would be pretending to be threats to the US and real fighters would be deployed to defend against them.

Entity Tags: US Department of Defense, Vigilant Warrior, North American Aerospace Defense Command, Ellington Air National Guard Base, Amalgam Warrior, Richard A. Clarke, Richard B. Myers, Vigilant Guardian

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Counterterrorism “tsar” Richard Clarke, who is in the White House Situation Room, instructs that US embassies overseas be closed and that US military bases raise their alert level. According to his own recollection, just after he has spoken to the acting Chairman of the Joint Chiefs of Staff Richard Myers (see 9:28 a.m. September 11, 2001), Clarke is thinking about the simultaneous attacks on the US embassies in Kenya and Tanzania in 1998 (see 10:35-10:39 a.m., August 7, 1998). As he describes, “There was the possibility now of multiple simultaneous attacks in several countries.” He therefore issues instructions to the State Department and the Department of Defense: “We have to assume there will be simultaneous attacks on us overseas. We need to close the embassies. Move [Department of Defense] bases to combat Threatcon.” [Clarke, 2004, pp. 5-6] (“Threatcon” is short for “terrorist threat condition.” [Slate, 9/12/2001] ) According to CNN, all US military forces will be ordered to the highest alert level at 10:10 a.m. (see (Between 10:10 a.m. and 10:35 a.m.) September 11, 2001). [CNN, 9/4/2002] But the 9/11 Commission Report will state that Secretary of Defense Donald Rumsfeld only orders the US armed forces to Defcon 3, an increased state of readiness, at 10:43 a.m. (see (10:43 a.m.-10:52 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 326 and 554] The State Department will tell US embassies to make the decision whether to close based on their own local security requirements. Around 50 US embassies or consulates around the world will therefore close, though at what time they do so is unstated. [US Department of State, 9/12/2001]

Entity Tags: Richard A. Clarke

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Counterterrorism “tsar” Richard Clarke, who is in the White House Situation Room, requests a fighter escort for Air Force One and authorization for the Air Force to shoot down threatening aircraft. According to Clarke’s own account, when they see President Bush starting his short speech from the Booker Elementary School library on television (at about 9:30), he and others in the Situation Room briefly discuss getting the president away from the school to somewhere safer. Clarke then telephones the Presidential Emergency Operations Center (PEOC) below the White House, which contains Vice President Dick Cheney and others. He speaks with Army Major Mike Fenzel and instructs him: “Mike, somebody has to tell the president he can’t come right back here [to Washington]. Cheney, Condi, somebody. Secret Service concurs. We do not want them saying where they are going when they take off. Second, when they take off, they should have fighter escort. Three, we need to authorize the Air Force to shoot down any aircraft—including a hijacked passenger flight—that looks like it is threatening to attack and cause large-scale death on the ground. Got it?” Fenzel replies, “Roger that, Dick, get right back to you.” This conversation appears to take place shortly before the Pentagon attack occurs, so roughly around 9:35 or 9:36, as soon afterwards Secret Service Director Brian Stafford slips Clarke a note stating that radar shows an aircraft heading their way (see (9:37 a.m.) September 11, 2001), and then Ralph Seigler, the Situation Room deputy director, reports an explosion having occurred at the Pentagon. [Clarke, 2004, pp. 6-7] However, it is unclear how long it takes for Clarke’s requests to be implemented. According to some accounts, fighters do not arrive to accompany Air Force One until an hour or more after it takes off (see (11:29 a.m.) September 11, 2001). Reports are also contradictory as to when shootdown authorization is given for the Air Force. According to Clarke’s own recollections, it is given between around 9:38 and 9:56 (see (9:38 a.m.) September 11, 2001 and (Between 9:45 a.m. and 9:56 a.m.) September 11, 2001). Other accounts, including that of the 9/11 Commission, state that it is not given until after 9:56, possibly as late as 10:20 (see (Shortly After 9:56 a.m.) September 11, 2001 and 10:18 a.m.-10:20 a.m. September 11, 2001).

Entity Tags: Richard A. Clarke, Mike Fenzel

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Secretary of State Colin Powell is in Lima, Peru for a meeting of the Organization of American States. He is having breakfast with the president of Peru and his cabinet. As Powell later recalls, “[S]uddenly a note was handed to me saying that something had happened in New York City, some planes had crashed into the World Trade Center.… And then a few moments later, more information came in, and it was… obviously a terrorist attack. So we concluded the breakfast.… I told my staff, ‘Get the plane ready. We got to get home.’ Because clearly this was—this was [a] catastrophe and I had to get back to the United States.” It will take an hour to get his plane ready, so Powell stops off at the Organization of American States conference where he gives a brief statement, and other foreign ministers give speeches of support. Powell then leaves immediately for Lima’s military airport to fly back to Washington. [Guardian, 9/12/2001; Woodward, 2002, pp. 9-10; Washington Post, 1/27/2002; MSNBC, 9/11/2002; 9/11 Commission, 3/23/2004 pdf file] However, his plane reportedly does not take off until about 12:30 p.m. EDT. [US Department of State, 9/11/2001] His flight will take seven hours, during which time he has significant problems communicating with colleagues in Washington (see (12:30 p.m.-7:30 p.m.) September 11, 2001). [ABC News, 9/11/2002; MSNBC, 9/11/2002]

Entity Tags: Organization of American States (OAS), Colin Powell

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A group from FAA headquarters, who are apparently oblivious to the morning’s crisis, request and are given a tour of the air traffic control tower at Washington’s Reagan National Airport, until they are forced to leave there just before the time of the Pentagon attack. [Spencer, 2008, pp. 157-158] Reagan Airport is located less than a mile from the Pentagon. [St. Petersburg Times, 10/3/2001]
Tour Group Wants to See Tower - At 9:32, the tower supervisor, Chris Stephenson, receives a phone call from one of the airport’s maintenance workers. The maintenance worker says he has a group there from the FAA’s Washington headquarters that is visiting the airport to go over some maintenance issues, but they are also curious to see what goes on in the control tower. It appears the FAA personnel are unaware of the attacks in New York, and Stephenson is asked if it is okay to bring them up. Though he is busy dealing with the chaos resulting from the ground stop recently ordered by the FAA’s Command Center (see (9:26 a.m.) September 11, 2001), Stephenson reluctantly agrees. The group arrives moments later, but Stephenson tries to ignore them. According to author Lynn Spencer, Stephenson is as yet unaware that an errant aircraft has been spotted heading toward Washington (see (9:33 a.m.) September 11, 2001). [Spencer, 2008, pp. 157] But according to USA Today, the Secret Service warned him about this aircraft at around 9:30 a.m. (see (9:30 a.m.) September 11, 2001). [USA Today, 8/11/2002]
Group Ordered to Leave - Shortly after the group arrives, Stephenson is called by a controller at the TRACON and notified of the unidentified aircraft (presumably Flight 77), which is five miles west of the tower (see (9:36 a.m.) September 11, 2001). When he looks out the window, he sees it, now less than a mile away and approaching fast. Stephenson yells at the tour group: “Out! Get out!” The FAA group heads off down the stairs, but the last in the line looks out the window at the descending aircraft and asks, “What’s that guy doing?” ”Get out!” Stephenson repeats, and pushes the man into the stairwell. Soon afterwards, the Pentagon is hit (see 9:37 a.m. September 11, 2001). [Spencer, 2008, pp. 158]

Entity Tags: Ronald Reagan Washington National Airport, Chris Stephenson, Federal Aviation Administration

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A supervisor at Washington’s Reagan National Airport calls the Secret Service Joint Operations Center (JOC) and warns it about an unidentified aircraft that is heading toward the White House. [Federal Aviation Administration, 9/14/2001; Federal Aviation Administration, 9/17/2001 pdf file; 9/11 Commission, 7/24/2004, pp. 9] Controllers at Reagan Airport have just been contacted by controllers at Washington Dulles International Airport, and notified of the unidentified aircraft, later determined to be Flight 77, approaching Washington (see (9:33 a.m.) September 11, 2001). [Washington Post, 9/11/2001; 9/11 Commission, 8/26/2004, pp. 33]
Supervisor Calls Secret Service - Immediately after he learns of this aircraft, Victor Padgett, the operations supervisor at the Terminal Radar Approach Control (TRACON) at Reagan Airport, picks up a direct line to the White House and informs the Secret Service JOC there: “We have a target five [miles] west. He’s turning south but he’s still on our scope. We’re not talking to him. It’s definitely a suspicious aircraft.” [Federal Aviation Administration, 9/14/2001; Spencer, 2008, pp. 146] According to the 9/11 Commission, this is “the first specific report to the Secret Service of a direct threat to the White House.” [9/11 Commission, 7/24/2004, pp. 39] Padgett provides the Secret Service with continuous updates on the aircraft’s actions. [Federal Aviation Administration, 9/14/2001; Federal Aviation Administration, 9/17/2001 pdf file] After traveling almost 10 miles south of Reagan Airport, the aircraft turns back toward Washington and again appears to be heading for the White House. Padgett tells the Secret Service: “What I’m telling you, buddy, if you’ve got people, you’d better get them out of there! And I mean right g_ddamned now![Spencer, 2008, pp. 158] (People will begin rapidly evacuating from the White House at about 9:45 a.m. (see (9:45 a.m.) September 11, 2001). [CNN, 9/11/2001; CNN, 9/12/2001]
Cheney Not Evacuated - According to the 9/11 Commission, when Padgett initially calls the JOC, “No move [is] made to evacuate the vice president” from his White House office. The officer who takes the call will explain, “[I was] about to push the alert button when the tower advised that the aircraft was turning south and approaching Reagan National Airport.” According to the Commission, Vice President Dick Cheney is not evacuated until “just before 9:36” (see (9:35 a.m.) September 11, 2001 and (9:36 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 39] (However, other accounts indicate he was evacuated earlier on, shortly after 9:00 a.m. (see (Shortly After 9:03 a.m.) September 11, 2001). [New York Times, 9/13/2001; ABC News, 9/14/2002] ) A supervisor at Dulles Airport also contacts the Secret Service around this time to notify it of the approaching aircraft (see (9:33 a.m.) September 11, 2001). [Federal Aviation Administration, 9/17/2001 pdf file]

Entity Tags: US Secret Service, Ronald Reagan Washington National Airport, Richard (“Dick”) Cheney, Victor Padgett

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

President Bush trying to use a cell phone as his motorcade nears the Sarasota airport.President Bush trying to use a cell phone as his motorcade nears the Sarasota airport. [Source: Associated Press]President Bush has difficulty communicating with colleagues in Washington, DC, while he is being driven to Sarasota-Bradenton International Airport. [9/11 Commission, 6/17/2004; Canadian Broadcasting Corporation, 9/10/2006] Bush left the Emma E. Booker Elementary School in Sarasota, Florida, at around 9:35 a.m. to be driven to Air Force One (see (9:34 a.m.) September 11, 2001). [Daily Telegraph, 12/16/2001; Bloomberg, 6/17/2004] While he is in his limousine, he tries calling colleagues at the White House over a secure telephone line, but all the secure lines are down. He ends up trying to call Washington using a borrowed cell phone. Even this doesn’t work, according to the Canadian Broadcasting Corporation. [9/11 Commission, 6/17/2004; Canadian Broadcasting Corporation, 9/10/2006] However, he talks with National Security Adviser Condoleezza Rice around this time, which means he is able to make at least one call (see (Between 9:38 a.m. and 9:43 a.m.) September 11, 2001 and (9:45 a.m.) September 11, 2001). [Bush, 2010, pp. 128] Dave Wilkinson, assistant special agent in charge of the presidential protection division, will later comment on the difficulties Bush and his entourage have communicating with Washington today, saying, “Every kind of communication… was challenged” and the “communications network did not hold up.” [Politico Magazine, 9/9/2016] Lee Hamilton, vice chairman of the 9/11 Commission, will claim that Bush had difficulty communicating with Washington while he was being driven to the airport because members of his entourage all tried calling the capital at the same time after leaving the school, thereby causing a “communication jam.” However, the communication problems will continue after Bush takes off from Sarasota on Air Force One (see (9:54 a.m.-2:50 p.m.) September 11, 2001). [9/11 Commission, 6/17/2004; Canadian Broadcasting Corporation, 9/10/2006] The president’s difficulty reaching his colleagues in Washington during the drive to the airport is particularly notable since, just a few months ago, Bush instructed Joseph Hagin, his deputy chief of staff for operations, to promptly ensure that he is always able to make phone calls, after he had trouble making a call from his limousine (see Spring 2001). Hagin has apparently not yet fixed the problem. [National Journal, 4/11/2011]

Entity Tags: George W. Bush, Lee Hamilton, Condoleezza Rice, Dave Wilkinson

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

White House chief of staff Andrew Card, according to his own later recollections, learns that a threat has been made against Air Force One while he is traveling with President Bush to the airport in Sarasota, Florida, although other accounts will indicate that Bush and his entourage are first alerted to the threat at around 10:30 a.m. [Sammon, 2002, pp. 106-107; White House, 8/12/2002; White House, 8/16/2002; White House, 8/16/2002; 9/11 Commission, 7/24/2004, pp. 554] Card is traveling with Bush in the presidential limousine to Sarasota-Bradenton International Airport, where Air Force One is waiting, after leaving the Emma E. Booker Elementary School (see (9:34 a.m.) September 11, 2001). [St. Petersburg Times, 9/8/2002; St. Petersburg Times, 7/4/2004] Card will later recall that he and Bush are “both on the phones,” calling Washington, DC, to try and learn more about the terrorist attacks. He will say that as well as learning about the attack on the Pentagon (see (Between 9:38 a.m. and 9:43 a.m.) September 11, 2001), “we also heard that there had been a threat” to Air Force One. “The Secret Service had indicated to us that someone had used the code name for Air Force One and had indicated that it might be a target,” Card will recall. He will say his goal, therefore, is “to get [Bush] to Air Force One as quickly as possible and get Air Force One in the air.” [White House, 8/16/2002; White House, 8/16/2002] Apparently contradicting Card’s claim, most accounts will indicate that Bush and his entourage are first informed that a threat has been made against Air Force One at around 10:30 a.m. (see (10:32 a.m.) September 11, 2001). [Sammon, 2002, pp. 106-107; Woodward, 2002, pp. 18; CBS News, 9/11/2002; 9/11 Commission, 7/24/2004, pp. 554; Fleischer, 2005, pp. 141-142] But Lieutenant Colonel Thomas Herman, a senior presidential communications officer who is in Sarasota with Bush, will support Card’s account. He will say that around the time the president’s motorcade is leaving the school, “There was some question… that Air Force One and the president were a target.” [Marist Magazine, 10/2002] And Dave Wilkinson, one of Bush’s Secret Service agents, will say that while the motorcade is heading to the airport, “we hear that’s there’s something vague about a threat to the president.” [Politico Magazine, 9/9/2016]

Entity Tags: Andrew Card, US Secret Service, George W. Bush, Thomas Herman, Dave Wilkinson

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Dick Cheney heading to the the Presidential Emergency Operations Center.Dick Cheney heading to the the Presidential Emergency Operations Center. [Source: David Bohrer / White House]Vice President Dick Cheney is taken by the Secret Service from his office to an underground tunnel leading to the Presidential Emergency Operations Center (PEOC) below the White House around this time, according to some accounts, including the 9/11 Commission Report, although other accounts will suggest he was evacuated from his office about half an hour earlier. [United States Secret Service, 11/17/2001 pdf file; Newsweek, 12/30/2001; 9/11 Commission, 7/24/2004, pp. 39-40; Hayes, 2007, pp. 333, 335] Cheney, who is in his office in the West Wing of the White House, is aware of the two plane crashes in New York and realizes this is a terrorist attack. He is now “watching developments on the television,” he will later recall, and starting “to get organized to figure out what to do.” [Meet the Press, 9/16/2001; Hayes, 2007, pp. 330-331] The Secret Service was informed that an unidentified aircraft was heading toward the White House at around 9:33 a.m. (see (9:33 a.m.) September 11, 2001 and (9:33 a.m.) September 11, 2001). Concern about this aircraft prompted it to order the evacuation of Cheney “just before 9:36,” according to the 9/11 Commission Report (see (9:35 a.m.) September 11, 2001). [Federal Aviation Administration, 9/17/2001 pdf file; 9/11 Commission, 7/24/2004, pp. 39]
Armed Agents Enter Cheney's Office - Four or five Secret Service agents carrying submachine guns therefore enter Cheney’s office, according to Washington Post reporter Barton Gellman. One of them, Special Agent James Scott, pushes through the group of government officials who are gathered around Cheney (see (Shortly After 9:03 a.m.) September 11, 2001) and tells the vice president, “Sir, we need to move you—now.” Cheney nods, indicating that he will respond to the agent in a moment, and then turns to say something to another person. But Scott brings down the flat of his hand sharply on Cheney’s desk and commands, ”Now![Gellman, 2008, pp. 114-115]
Cheney Propelled out of His Office - Scott then puts his hand on Cheney’s shoulder, grabs the vice president by the back of his belt, and moves him out the door. [Hayes, 2007, pp. 333] Cheney will comment that Secret Service agents “practice this, I’m sure, because… whether you wanted to move or not, you’re going. They don’t exactly pick you up and carry you. It’s more like they propel you forward.” [White House, 11/19/2001] As the Secret Service agents take Cheney through his outer office, the vice president manages to grab the latest issue of The Economist off a table. “I’m always carrying something in case I get hung up someplace,” he will explain. “I’ve got to have something to read.” [Newsweek, 12/30/2001; Hayes, 2007, pp. 333] Carrying the magazine but nothing more, Cheney is hurried down the hallway, past the Oval Office, and down into the basement of the White House. [White House, 11/19/2001]
Other Officials Left in Cheney's Office - The officials who were with Cheney are left in his office. Mary Matalin, one of Cheney’s senior advisers, will recall: “[S]peechwriter John McConnell and I were left behind in his office, staring at each other as if to say, ‘What are we, chopped liver?’ I think I actually said that.” [National Review, 9/8/2011] Cheney will arrive in the underground tunnel leading to the PEOC about a minute after he leaves his office (see (9:37 a.m.) September 11, 2001). There he will learn that the Pentagon has been hit and talk over the phone with the president (see (9:45 a.m.-9:56 a.m.) September 11, 2001) before heading into the PEOC (see (9:58 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 40; Hayes, 2007, pp. 335-336] However, according to some accounts, Cheney was evacuated from his office a significant time earlier on, around 9:03 a.m., when the second plane crashed in New York (see (Shortly After 9:03 a.m.) September 11, 2001). [New York Times, 9/13/2001; Daily Telegraph, 12/16/2001; ABC News, 9/14/2002; Clarke, 2004, pp. 1-2]

Entity Tags: John McConnell, Mary Matalin, James Scott, Richard (“Dick”) Cheney, US Secret Service

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Barbara Riggs.Barbara Riggs. [Source: Miles B. Norman / Elmira Star-Gazette]Counterterrorism “tsar” Richard Clarke learns of an aircraft heading toward the White House. Clarke, who is in the White House Situation Room, is passed a note by Secret Service Director Brian Stafford, which says, “Radar shows aircraft headed this way.” [Clarke, 2004, pp. 7] Around this time, the FAA’s Boston Center is reporting a low-flying aircraft six miles southeast of the White House (see 9:36 a.m. September 11, 2001), so this is presumably the same airliner to which Stafford’s note refers. [Vanity Fair, 8/1/2006] Clarke later comments that the Secret Service is aware of the approaching plane because it has “a system that allowed them to see what FAA’s radar was seeing.” [Clarke, 2004, pp. 7] Secret Service agent Barbara Riggs, who is in the agency’s Washington headquarters, will later corroborate this, recalling: “Through monitoring radar and activating an open line with the FAA, the Secret Service was able to receive real time information about… hijacked aircraft. We were tracking two hijacked aircraft as they approached Washington, DC, and our assumption was that the White House was a target.” [PCCW Newsletter, 3/2006] Stafford informs Clarke that he is going to evacuate the White House complex. (This evacuation appears to take place at around 9:45 (see (9:45 a.m.) September 11, 2001).) Those in the Situation Room are then informed that there has been an explosion at the Pentagon, and soon after that a plane has hit it. [Clarke, 2004, pp. 7]

Entity Tags: Barbara Riggs, US Secret Service, Brian L. Stafford, Richard A. Clarke

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

President Bush learns that the Pentagon has been attacked while he is being driven to Sarasota-Bradenton International Airport, during a phone call with National Security Adviser Condoleezza Rice. [9/11 Commission, 7/24/2004, pp. 39; Bush, 2010, pp. 128] Bush and his entourage left the Emma E. Booker Elementary School in Sarasota, Florida, at around 9:35 a.m. to be taken to Air Force One (see (9:34 a.m.) September 11, 2001). [Daily Telegraph, 12/16/2001; Bloomberg, 6/17/2004] As the president’s limousine is speeding toward the airport, Bush and Andrew Card, his chief of staff, talk on the phone with colleagues at the White House. [White House, 8/16/2002; St. Petersburg Times, 9/8/2002] In a call with Rice, Bush is told that there has been a third plane crash, this one at the Pentagon. [Bush, 2010, pp. 128] The attack took place at 9:37 a.m. (see 9:37 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 10] Rice, who is in the White House Situation Room, learned about it when she saw it being reported on television. [White House, 10/24/2001; O, the Oprah Magazine, 2/1/2002]
Bush Appears 'Preternaturally Calm' - After Rice tells him about the attack, Bush “sat back in my seat and absorbed her words,” he will later recall. “My thoughts clarified,” he will write, adding: “The first plane could have been an accident. The second was definitely an attack. The third was a declaration of war.” In response to the news, he will recall, his “blood [is] boiling” and he thinks, “We [are] going to find out who did this and kick their ass.” [Bush, 2010, pp. 128] Bush, though, is able to maintain his composure, according to Karl Rove, his senior adviser, who is with him in the limousine. “I was aghast at the news [of the attack on the Pentagon] and probably seemed anxious,” Rove will comment, but “he seemed preternaturally calm.” [Rove, 2010, pp. 252]
Accounts Will Conflict over Who Makes the Call - Bush will claim that he makes the call to Rice. [Bush, 2010, pp. 128] Rice, though, will say that she makes it (see (9:45 a.m.) September 11, 2001). [BBC Radio 4, 8/1/2002 pdf file; MSNBC, 9/11/2002; New York Times, 9/11/2002] Bush will also state that he talks to Rice using the secure phone in his limousine. [Bush, 2010, pp. 128] However, according to the Canadian Broadcasting Corporation, the secure telephone lines are currently down and so he has to contact Washington, DC, using a borrowed cell phone (see (9:34 a.m.-9:43 a.m.) September 11, 2001). [Canadian Broadcasting Corporation, 9/10/2006]

Entity Tags: Andrew Card, George W. Bush, Karl C. Rove, Condoleezza Rice

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Stacia Rountree.Stacia Rountree. [Source: Vanity Fair]Colin Scoggins, the military liaison at the FAA’s Boston Center, contacts NORAD’s Northeast Air Defense Sector (NEADS) and incorrectly notifies it that another aircraft, Delta Air Lines Flight 1989, is a possible hijacking. [9/11 Commission, 2004; Vanity Fair, 8/1/2006] Boston Center previously called NEADS at 9:27 and said that Delta 1989 was missing (see 9:27 a.m. September 11, 2001). [North American Aerospace Defense Command, 9/11/2001; 9/11 Commission, 5/23/2003]
NEADS Technicians Respond - At NEADS, Stacia Rountree, the ID technician who takes Scoggins’s call, announces to her colleagues: “Delta ‘89, that’s the hijack. They think it’s possible hijack.… South of Cleveland.” The plane’s transponder is still on, and she adds, “We have a code on him now.” Rountree’s team leader, Master Sergeant Maureen Dooley, instructs: “Pick it up! Find it!” The NEADS technicians quickly locate Delta 1989 on their radar screens, just south of Toledo, Ohio, and start alerting other FAA centers to it. [Vanity Fair, 8/1/2006; Spencer, 2008, pp. 177] NEADS mission crew commander Major Kevin Nasypany will be notified by his staff of the suspected hijacking at about 9:41 or 9:42 a.m. [9/11 Commission, 1/22/2004 pdf file] NEADS never loses track of Delta 1989. It will follow it on radar as it reverses course over Toledo, heads east, and then lands in Cleveland (see (10:18 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 28] It will order Air National Guard fighter jets from Selfridge and Toledo to intercept the flight (see (9:55 a.m.) September 11, 2001 and 10:01 a.m. September 11, 2001). [Spencer, 2008, pp. 178-179] But it will soon learn that Delta 1989 is not in fact hijacked. [9/11 Commission, 7/24/2004, pp. 28]
Cleveland Center, Not Boston, Handling Delta 1989 - Although Boston Center notifies NEADS of the suspected hijacking, Delta 1989 is in fact being handled by the FAA’s Cleveland Center. [USA Today, 8/13/2002; 9/11 Commission, 7/24/2004, pp. 10-12] Cleveland Center air traffic controllers suspected that Delta 1989 had been hijacked at around 9:30 a.m. (see (9:28 a.m.-9:33 a.m.) September 11, 2001), but apparently only informed the FAA’s Command Center, and not NEADS, of this. [USA Today, 8/13/2002] To explain why Boston Center alerts NEADS to the flight, the 9/11 Commission will later comment that, “Remembering the ‘we have some planes’ remark” (see 8:24 a.m. September 11, 2001), the Boston Center simply “guessed that Delta 1989 might also be hijacked.”
Similar to First Two Hijacked Planes - Like Flights 11 and 175, the two aircraft that have crashed into the World Trade Center (see 8:46 a.m. September 11, 2001 and 9:03 a.m. September 11, 2001), Delta 1989 took off from Boston’s Logan Airport. [9/11 Commission, 7/24/2004, pp. 27-28] According to the New York Times, it left there at about the same time as Flights 11 and 175 did, meaning around 8:00 to 8:15 a.m. [New York Times, 10/18/2001; 9/11 Commission, 7/24/2004, pp. 32] Like those two aircraft, it is a Boeing 767. [USA Today, 8/13/2002; 9/11 Commission, 7/24/2004, pp. 27-28] But, unlike those flights, its transponder has not been turned off, and so it is still transmitting a beacon code. [9/11 Commission, 7/24/2004, pp. 28; Vanity Fair, 8/1/2006] It is unclear what Delta 1989’s intended destination is. According to some accounts, like Flights 11 and 175 were, it is bound for Los Angeles. [Associated Press, 9/11/2001; New York Times, 10/18/2001; USA Today, 8/13/2002; Arizona Daily Star, 9/24/2007; Spencer, 2008, pp. 167] Other accounts will say that its destination is Las Vegas. [9/11 Commission, 7/24/2004, pp. 28; Vanity Fair, 8/1/2006] Personnel at NEADS are apparently informed that Las Vegas is the intended destination. Around this time, one member of staff there tells her colleagues that the flight is “supposed to go to Vegas.” [North American Aerospace Defense Command, 9/11/2001]
One of Numerous Incorrect Reports - The 9/11 Commission will comment: “During the course of the morning, there were multiple erroneous reports of hijacked aircraft (see (9:09 a.m. and After) September 11, 2001). The report of American 11 heading south was the first (see 9:21 a.m. September 11, 2001); Delta 1989 was the second.” [9/11 Commission, 7/24/2004, pp. 28]

Entity Tags: Maureen Dooley, Stacia Rountree, Boston Air Route Traffic Control Center, Colin Scoggins, Northeast Air Defense Sector, Kevin Nasypany

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The transponder signal from Flight 93 ceases. [CNN, 9/17/2001; MSNBC, 9/3/2002; MSNBC, 9/11/2002; 9/11 Commission, 6/17/2004] However, the plane can be—and is—tracked using primary radar by Cleveland flight controllers and at United headquarters. Altitude can no longer be determined, except by visual sightings from other aircraft. The plane’s speed begins to vary wildly, fluctuating between 600 and 400 mph before eventually settling around 400 mph. [Longman, 2002, pp. 77, 214; 9/11 Commission, 6/17/2004]

Entity Tags: United Airlines, Cleveland Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Alice Hoglan, the mother of Mark Bingham, a passenger on Flight 93, informs the FBI that her son has just phoned her from the plane, and then calls Bingham’s cell phone and leaves two voicemail messages. [Federal Bureau of Investigation, 9/17/2001; Barrett, 2002, pp. 157-158] Alice Hoglan is currently staying at the home of her brother, Vaughn Hoglan, and his wife in Saratoga, California. [Longman, 2002, pp. 129; San Francisco Chronicle, 9/10/2003] Bingham has just called her and told her his flight was taken over by three men who said they had a bomb, but the call got broken off after less than three minutes (see (9:37 a.m.) September 11, 2001). [Federal Bureau of Investigation, 9/11/2001; 9/11 Commission, 5/13/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 41, 99]
Bingham's Mother Realizes Flight 93 Will Likely Crash - No one in the Hoglan household was aware of the terrorist attacks in New York and at the Pentagon. But after the call from Bingham ends, Vaughn Hoglan switches on the television to see if there is any news about Flight 93 and the family sees, for the first time, the recorded footage of Flight 175 crashing into the World Trade Center (see 9:03 a.m. September 11, 2001). [BBC, 12/2001; Barrett, 2002, pp. 157] Alice Hoglan then realizes the hijacking of Flight 93 is part of a “grand and ugly scheme,” and that her son’s plane will likely crash, too. [San Francisco Chronicle, 1/28/2005; San Jose Mercury News, 9/10/2011]
Bingham's Mother Tells the FBI about the Hijacking - Being a flight attendant with United Airlines, she calls her airline to ask about her son’s plane. [Los Gatos Patch, 8/25/2011] However, she will later recall, all she gets is a recorded message, which states, “United Flight 93 left Newark at 8:01 a.m. and will arrive San Francisco, Gate 82, at 11:19 a.m.” [BBC, 12/2001] She also calls 9-1-1 to report what has happened. She is put through to the San Francisco division of the FBI and speaks to an agent there. [Federal Bureau of Investigation, 9/17/2001] The agent asks her a series of questions about the hijackers on Flight 93, but she is unable to answer them.
Bingham's Mother Leaves Messages for Her Son - Alice Hoglan then tries calling her son twice on his cell phone, intending to let him know the full scale of the attack that his plane’s hijacking is part of. On both occasions, she has to leave messages on his voicemail. She makes the first call at 9:54 a.m. (Because she is flustered, she miscalculates the East Coast time by an hour during the call and also mistakenly says Flight 93 might be used as a “target” rather than as a “weapon.”) She says: “Mark, this is your mom. It’s 10:54 a.m. [Eastern Time]. The news is that it’s been hijacked by terrorists. They are planning to probably use the plane as a target to hit some site on the ground. So, if you possibly can, try to overpower these guys if you can, ‘cause they will probably use the plane as a target. I would say go ahead and do everything you can to overpower them, because they’re hellbent. Try to call me back if you can. You know the number here. Okay, I love you sweetie. Bye.” A minute or so later she calls Bingham’s cell phone again and leaves a second, similar message. Among other things, she urges her son to “group some people and perhaps do the best you can to get control of [the plane].” [Barrett, 2002, pp. 157-158; San Jose Mercury News, 9/10/2011; McMillan, 2014, pp. 122] Bingham will never receive these messages. [ABC News, 3/30/2002] His plane will crash in a field in Pennsylvania at 10:03 a.m. (see (10:03 a.m.-10:10 a.m.) September 11, 2001 and (10:06 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 14, 30]

Entity Tags: Federal Bureau of Investigation, Mark Bingham, Alice Hoglan, United Airlines, Vaughn Hoglan

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An F-16C Fighting Falcon of the 148th Fighter Wing.An F-16C Fighting Falcon of the 148th Fighter Wing. [Source: Brett R. Ewald / US Air Force]NORAD’s Northeast Air Defense Sector (NEADS) tries to get fighter jets from a military unit in Duluth, Minnesota, sent after Delta Air Lines Flight 1989, but the unit is unable to respond. [9/11 Commission, 1/22/2004 pdf file] NEADS has been contacted by the FAA’s Boston Center and incorrectly told that Delta 1989 is a possible hijacking (see 9:39 a.m. September 11, 2001). The aircraft is just south of Toledo, Ohio, and Colonel Robert Marr and Major Kevin Nasypany order the troops at NEADS to call Air National Guard bases in that area to see if any of them can launch fighters. [9/11 Commission, 2004; Vanity Fair, 8/1/2006]
NEADS Calls Duluth - The staff attempts to get a unit in Duluth to send jets toward the Delta flight. [9/11 Commission, 1/22/2004 pdf file; 9/11 Commission, 1/23/2004 pdf file] Presumably the unit they call is the 148th Fighter Wing of the Minnesota Air National Guard, which is located at the Duluth International Airport and flies the F-16 Fighting Falcon. [GlobalSecurity (.org), 8/21/2005] Unlike Otis Air National Guard Base and Langley Air Force Base, the 148th FW at Duluth is not one of NORAD’s seven “alert” sites around the US. However, its mission does include “air superiority and air defense functions.” [Airman, 12/1999; US Air Force, 2004; 9/11 Commission, 7/24/2004, pp. 17]
Duluth Has 'Nobody Available' - The Duluth unit is unable to respond to NEADS’s request for help. [9/11 Commission, 1/22/2004 pdf file] The reason for this is unclear. At 9:46 a.m., a member of staff on the NEADS operations floor will report that “Duluth has night flying, so there’s nobody available.” [North American Aerospace Defense Command, 9/11/2001; Donaldson and Johnson, 6/2008, pp. 47 pdf file] Marr will subsequently instruct NEADS personnel to contact every Air National Guard unit in the Northeast US with instructions to get their fighters airborne (see (Between 9:50 a.m. and 10:00 a.m.) September 11, 2001). NEADS will also order Air National Guard jets from Selfridge and Toledo to intercept Delta 1989 (see (9:55 a.m.) September 11, 2001 and 10:01 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 28; Spencer, 2008, pp. 178-180]

Entity Tags: 148th Fighter Wing, Northeast Air Defense Sector, Kevin Nasypany, Robert Marr

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Bush boards Air Force One in Sarasota, Florida, waving to people below as if the day were like any other.Bush boards Air Force One in Sarasota, Florida, waving to people below as if the day were like any other. [Source: Agence France-Presse]President Bush and his entourage arrive at Sarasota-Bradenton International Airport, where Air Force One is waiting, and Bush hurriedly gets onto his plane. [BBC, 9/1/2002; 9/11 Commission, 7/24/2004, pp. 39] Bush left the Emma E. Booker Elementary School in Sarasota, Florida, at around 9:35 a.m. to be driven to Air Force One (see (9:34 a.m.) September 11, 2001). [Daily Telegraph, 12/16/2001; Bloomberg, 6/17/2004]
Limousine Stops Right by Air Force One - His limousine now speeds past the airport’s main entrance, goes north, and veers down a tiny road leading to the airport, ignoring a sign that states, “No Airport Access.” It then passes through a small, unmarked gate in a chain-link fence and races across the tarmac toward Air Force One. It swings around the plane’s tail and stops behind the left wing. [Sammon, 2002, pp. 98-99] The motorcade arrives at the airport between 9:42 a.m. and 9:45 a.m., according to the 9/11 Commission Report. [9/11 Commission, 7/24/2004, pp. 39] According to journalist and author Bill Sammon, Bush’s limousine reaches the airport at 9:43 a.m. [Sammon, 2002, pp. 99; Washington Times, 10/8/2002]
Plane's Engines Are Already Running - Colonel Mark Tillman, the pilot of Air Force One, started two of the plane’s four engines while Bush was on his way to the airport. White House chief of staff Andrew Card will later comment that he is “struck that the engines on Air Force One [are] running” when the motorcade reaches the airport, since this is “normally a protocol no-no.” [United Services Automobile Association, 9/11/2011; Politico Magazine, 9/9/2016] “Usually you don’t start the engine until the president is already on the plane,” he will say. [BBC, 9/9/2011]
President Usually Takes His Time Saying Goodbye - Normally, when his motorcade arrives at Air Force One, the president “emerges from the limo, waves to the crowd behind barricades, thanks hosts who have accompanied him, and shakes hands with the airport personnel and guests who’ve come to see him off,” Karl Rove, Bush’s senior adviser, will write. The president then “walks alone up the steps to Air Force One at a leisurely pace, stopping to wave again to the people on the tarmac.” The other people in the motorcade usually only start to get on board once he is on the plane. [Rove, 2010, pp. 252]
Bush Hurries up the Stairs onto Air Force One - Today, though, the Secret Service wants to get the president onto Air Force One as quickly as possible. [Politico Magazine, 9/9/2016] Bush therefore walks briskly up the long mobile staircase behind the left wing. [Sammon, 2002, pp. 99; Walsh, 2003, pp. 207] He is “just trucking up the stairs” without his usual “Texas swagger,” Tillman will describe. [Politico Magazine, 9/9/2016] He does find time, however, to pause at the doorway to wave to photographers before entering the plane. [St. Petersburg Times, 7/4/2004] Once he is on board, he goes to his private cabin near the front of the aircraft. A Secret Service agent tells him, “Mr. President, we need you to get seated as soon as possible.” Bush then straps himself in, ready for takeoff. [Woodward, 2002, pp. 16]
Chief of Staff Is Frustrated by the Passengers Delaying Takeoff - Meanwhile, everyone who is traveling on Air Force One apart from Bush and his senior staff boards the plane through its back stairs. But before doing so they are subjected to a strict security check (see (9:45 a.m.-9:53 a.m.) September 11, 2001). [Sammon, 2002, pp. 99; Politico Magazine, 9/9/2016] Card becomes frustrated that takeoff is being delayed due to the time it takes to get so many passengers onto the plane. [White House, 8/16/2002; St. Petersburg Times, 9/8/2002] Air Force One will take off unusually quickly once all the passengers are on board. [Rochester Review, 9/2004; Politico Magazine, 9/9/2016] It usually takes another 15 minutes after everyone has boarded for the passengers to get seated, the doors to be closed, and the engines to power up, according to Rove. [Rove, 2010, pp. 252] But today Air Force One will take off about 10 minutes after Bush’s motorcade reaches the airport, at around 9:55 a.m. (see 9:54 a.m. September 11, 2001). [Washington Post, 1/27/2002; 9/11 Commission, 7/24/2004, pp. 39]

Entity Tags: Andrew Card, George W. Bush, Mark Tillman, US Secret Service, Karl C. Rove

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The White House mess.The White House mess. [Source: Unknown]People at the White House are ordered to go to the “mess,” the senior staff dining room. David Kuo, a special assistant to the president, and John Bridgeland, the director of the White House Domestic Policy Council, will later recall being ordered to go downstairs to the mess by armed Secret Service agents. Meanwhile, Anita McBride, the acting director of White House personnel, is instructed by members of the Secret Service to “go through West Wing offices and tell everyone to ‘get out’ and stay put” in the mess. [Kuo, 2006, pp. 185; Politico, 9/9/2011; Bridgeland, 2012, pp. 3] Mary Matalin, a counselor to Vice President Dick Cheney, will recall, “Everyone still remaining in the West Wing was shepherded to the White House mess, where we were to await further instructions.” [Carville and Matalin, 2014, pp. 138]
Mess Is a 'Tiny, Unsecure' Facility - The White House mess is an exclusive dining facility run by the US Navy, located in the basement of the West Wing, just under the Oval Office. [All Hands, 12/1/2001; National Review, 10/8/2013] Bridgeland will recall thinking “how odd it was” for White House staffers to all be evacuated to this “tiny, unsecure” facility. [Bridgeland, 2012, pp. 4] People in the mess are watching television or just waiting. [White House, 8/29/2002] Kuo will describe: “All the tables had been tossed onto their sides to make room for as many people as possible. Fifty people stood there, shocked, quiet, confused.” [Kuo, 2006, pp. 185]
People Ordered to the Mess after the Pentagon Attack - The exact time at which staffers are ordered to go to the mess is unclear. Matalin will recall being told to go there “moments” after she sees Cheney being evacuated from his office, which would be some time shortly after 9:36 a.m. (see (9:36 a.m.) September 11, 2001). [National Review, 9/8/2011; Carville and Matalin, 2014, pp. 137-138] Bridgeland and Kuo will recall being ordered to go there shortly after they learn the Pentagon has been hit, which would be some time after 9:37 a.m., when the Pentagon attack occurred (see 9:37 a.m. September 11, 2001). [Kuo, 2006, pp. 184-185; Bridgeland, 2012, pp. 3]
People in the Mess Ordered to Leave the Building - People will only spend a short time in the mess before they are told to get out of the building. The Secret Service will reportedly order them to evacuate the White House at 9:45 a.m. (see (9:45 a.m.) September 11, 2001). [Associated Press, 2001 pdf file; Washington Post, 1/27/2002] Bridgeland will describe: “[A]n alarmed police officer came into the White House mess and instructed us to leave. Another officer outside was receiving the latest communications by wire (apparently alerted that United Airlines Flight 93 was headed toward the White House or US Capitol building) and commanded us, ‘Take off your shoes and run as fast as you can.’” [Bridgeland, 2012, pp. 4] Matalin will recall that the order she hears, which is delivered “in a weirdly calm manner,” is: “Run for your lives. A plane is going to hit the White House.” [Carville and Matalin, 2014, pp. 138]

Entity Tags: Anita McBride, John Bridgeland, Mary Matalin, David Kuo, US Secret Service

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

National Security Adviser Condoleezza Rice briefly talks on the phone with President Bush and warns him against returning to Washington, DC, before she is escorted to the Presidential Emergency Operations Center (PEOC), the bunker below the White House. [White House, 11/1/2001; BBC Radio 4, 8/1/2002 pdf file; White House, 8/2/2002] Carl Truscott, the Secret Service special agent in charge of the presidential protective division, has just come into the White House Situation Room and told Rice she must go to the PEOC because a plane may be heading toward the White House (see (9:45 a.m.) September 11, 2001). [United States Secret Service, 10/1/2001; White House, 8/6/2002] But before she goes to the PEOC, Rice wants to talk to the president.
President Told that Washington Is 'under Attack' - Bush has now arrived at the Sarasota airport after leaving the Booker Elementary School (see (9:43 a.m.) September 11, 2001). [White House, 8/2/2002; New York Times, 9/11/2002] Rice calls him and says: “Mr. President, here’s what’s going on. The Pentagon has been hit.” He tells her, “I’m getting ready to come back [to Washington].” [MSNBC, 9/11/2002] Bush is “very calm” as he talks, Rice will later recall. Franklin Miller, a senior national security official who “does defense policy” for Rice, is with the national security adviser. [White House, 10/24/2001; White House, 11/1/2001] He whispers to her, “Tell him that it may not be wise to come back here, because Washington is under attack.” [White House, 8/2/2002] Rice therefore tells Bush: “Sir, you can’t come back here. Washington’s under attack.” [MSNBC, 9/11/2002]
Rice Is Being 'Pushed' to Go to the Bunker - The call between Bush and Rice is only short. Rice will say this is because she is “being pushed” by Truscott “to get off the phone and get out of the West Wing.” [White House, 8/2/2002; CBS News, 9/11/2002] “I had people pulling at my arm, saying, ‘You have to go to the bunker,’” she will recall. [White House, 11/1/2001] After she has finished speaking to Bush, Rice heads toward the PEOC. She will enter it shortly before 10:00 a.m. (see (Shortly Before 9:59 a.m.) September 11, 2001). [White House, 8/2/2002; Bumiller, 2007, pp. xiii]

Entity Tags: Franklin Miller, George W. Bush, Condoleezza Rice, Carl Truscott

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The plane that has been flying General Henry Shelton, the chairman of the Joint Chiefs of Staff, over the Atlantic Ocean has to spend two hours in a “holding pattern” near Greenland and then more time in a holding pattern over Canada before it is cleared to fly back into the United States. [Air Force Magazine, 9/2011 pdf file] Shelton was flying toward Europe for a NATO conference (see 7:15 a.m. September 11, 2001), but, after he learned of the attacks on the World Trade Center, ordered that his plane turn around and return to the US (see (8:50 a.m.-10:00 a.m.) September 11, 2001). However, air traffic controllers have denied the request to do so because US airspace has been shut down (see (9:45 a.m.) September 11, 2001). [Federal Aviation Administration, 3/21/2002, pp. G-1 pdf file; Shelton, Levinson, and McConnell, 2010, pp. 430-432]
Plane Has to Fly in a Holding Pattern near Greenland - Therefore, although Shelton’s plane, nicknamed “Speckled Trout,” does turn around, it doesn’t initially fly back to the United States. For a couple of hours, since its crew doesn’t have clearance to return to the US and it doesn’t have a destination, the plane goes into a “holding pattern” near Greenland. Captain Rob Pedersen, the flight navigator, comes up with a list of alternative landing sites, which include Thule Air Base in Greenland and Naval Air Station Keflavik in Iceland. Although the crew decides to head back to the US, Pedersen will later recall, it is still difficult to get a security clearance, even for such a high-profile passenger as Shelton.
Plane Goes into Another Holding Pattern over Canada - Speckled Trout eventually reaches Canada, but the plane is still refused entry into US airspace and so it goes into a holding pattern again. “In the beginning we had a few problems convincing [the air traffic controller] to allow us back into the country, [even though] we were ordered at a significantly high level to come back,” Pedersen will recall. “You can’t say over the radio who you are carrying because they don’t have secure communications at the FAA.… We had to tell them over an open line that we had a DV Code 2, which is a ranking that a lot of DVs [distinguished visitors] fall under.” Eventually, the crew receives permission to fly into the US, although the time when this occurs is unstated. “It took a little bit of time, and I’m sure there were a lot of phone calls made, before they let us back in,” Pedersen will say. [Air Force Magazine, 9/2011 pdf file] Shelton, however, will contradict this account and claim his plane is cleared to enter US airspace significantly earlier. He will recall that those on the plane are told they have permission to enter US airspace 10 minutes after he talks on the phone with General Richard Myers, vice chairman of the Joint Chiefs of Staff (see (Shortly After 10:00 a.m.) September 11, 2001), which would mean they receive clearance possibly as early as around 10:15 a.m. [Shelton, Levinson, and McConnell, 2010, pp. 432-433]
Myers Takes Shelton's Place as Chairman While Shelton Is outside the US - After flying over New York, Speckled Trout will land at Andrews Air Force Base, just outside Washington, DC, at 4:40 p.m. (see 4:40 p.m. September 11, 2001). [Federal Aviation Administration, 9/11/2001 pdf file; UNC-TV, 1/27/2013] While the plane is being denied permission to enter US airspace, Myers remains as the acting chairman of the Joint Chiefs of Staff in Shelton’s place. This is “how the law reads whenever the chairman is out of the country,” Shelton will write. “Until I crossed back into United States airspace, all the decisions would be Dick’s to make, in conjunction with Secretary [of Defense Donald] Rumsfeld and the president.” [Shelton, Levinson, and McConnell, 2010, pp. 432]

Entity Tags: Rob Pedersen, Henry Hugh Shelton

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Senator John Kerry looks up to the sky as he and others evacuate.Senator John Kerry looks up to the sky as he and others evacuate. [Source: CBC]The Capitol building in Washington, DC is evacuated. [Associated Press, 8/21/2002] It is the first time in US history this has ever happened. [Chicago Tribune, 9/12/2001; New York Times, 9/12/2001] Both the Senate and the House are in session at the time. [CNN, 8/17/2002] Capitol Police officers go through the building and order people to leave at once. [Washington Post, 9/12/2001; CNN, 9/11/2002]
Reports of Plane Approaching the Capitol - The evacuation appears to be in response to reports of a plane heading toward the Capitol. [Associated Press, 9/11/2001; CNN, 8/17/2002; Bamford, 2004, pp. 80-81] According to CNN congressional correspondent Dana Bash, “the Capitol Police were hearing, in their radio, that there was a plane—another plane in the air, likely headed for the Capitol.” [CNN, 9/11/2006] When a Capitol Police officer instructs Senate Majority Leader Tom Daschle (D-SD) to leave the building, he says: “We have word that an airplane is heading this way and could hit the building anytime. You need to evacuate.”
'Nothing Orderly' about Evacuation - However, there are problems with the evacuation. According to Daschle, “The fire alarm system, which was working in the nearby Senate office buildings, was never activated in the Capitol, so there were people who weren’t aware that an evacuation was taking place.” Also, some individuals are reluctant to leave. [Daschle and D'Orso, 2003, pp. 109-110] Rep. Bob Stump (R-AZ) will recall: “They tried to throw me out three times, but they didn’t succeed. I figured I was safer in the building than out on the street.” [Associated Press, 9/11/2001] Daschle will recall that there is “nothing orderly” about the evacuation. Outside the building “No one knew what to do or where to go. People congregated on the grass and in the parking lot. Senators and staff were mixed in with tourists, all staring up at the sky, wondering what might be headed our way.” [Daschle and D'Orso, 2003, pp. 110] CNN will report, “[S]ome of the most high ranking officials in the United States government were just kind of scattered around this area without a gathering point.” [CNN, 9/11/2006]
Sergeant at Arms Concerned over Poor Security - Al Lenhardt, the Senate’s sergeant at arms, will later say how alarmed he was “to see members of Congress and their staffs mixed in with visitors and passersby wandering in the open around the Capitol grounds. One of the tactics that terrorists have been known to employ is to create a diversion to move their intended target to the area where the actual attack will take place. Al imagined a bomb or gunfire erupting right there on the lawn outside the Capitol.” [Daschle and D'Orso, 2003, pp. 111] Eventually, many of the members of Congress go to the Capitol Police headquarters, which then serves as their command center for the day (see (9:55 a.m. and After) September 11, 2001 and (10:00 a.m.-6:30 p.m.) September 11, 2001). [CNN, 9/11/2002; Daschle and D'Orso, 2003, pp. 112]

Entity Tags: Al Lenhardt, Robert Lee Stump, US Capitol Police, Tom Daschle

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Candy Crowley.Candy Crowley. [Source: CNN]After the Capitol building in Washington is evacuated (see 9:48 a.m. September 11, 2001), those located around it—including members of Congress—experience serious problems communicating by phone and other means. CNN senior political correspondent Candy Crowley will describe: “Nobody knew anything.… Nobody had any way to communicate.… The cell phones went down. Eventually… the personal BlackBerrys that bring your e-mail to you, they went down. And inside the Capitol, remember [there are] still switchboard operators there. Inside the Capitol, the phones worked only on and off.” According to Senator Edward Kennedy (D-MA), there is “no communication whatsoever going on.” [CNN, 9/11/2002] Senate Majority Leader Tom Daschle (D-SD) will recall: “People were punching their cell phones to no avail. The lines were jammed.” [Daschle and D'Orso, 2003, pp. 110] Consequently, for more than an hour Daschle’s own staff is unable to establish where he is. [Washington Post, 1/27/2002] House Speaker Dennis Hastert (R-IL) was experiencing communications problems even before he was evacuated from the Capitol, while trying to contact Vice President Dick Cheney by phone (see (9:04 a.m.-9:45 a.m.) September 11, 2001). [Hastert, 2004, pp. 6; Hayes, 2007, pp. 336] Whether others at the Capitol also experienced similar difficulties prior to the evacuation is unclear. What causes these problems is uncertain. However, numerous other people in the Washington area, including senior government officials, also experience serious communications problems throughout the day (see (After 8:55 a.m.) September 11, 2001).

Entity Tags: Edward M. (“Ted”) Kennedy, Tom Daschle, Dennis Hastert

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

By 9:50 a.m., CIA Director George Tenet is in his office on the seventh floor of the agency’s Langley headquarters. He later describes: “[E]veryone was wondering, what next? Reports came in of several airplanes that were not responding to communications from the ground and perhaps heading toward Washington. Several [Counterterrorist Center] officers reminded us that al-Qaeda members had once discussed flying an airplane into CIA headquarters, the top floor of which we were presently occupying.” Tenet himself later recalls that, in the minutes after he’d learned of the first attack, he’d “thought about the ‘Bojinka’ plot to blow up twelve US airliners over the Pacific and a subsequent plan to fly a small airplane into CIA headquarters” (see (8:55 a.m.-9:15 a.m.) September 11, 2001). [Woodward, 2002, pp. 7-8; Tenet, 2007, pp. 162 and 164] According to CIA contractor Billy Waugh, people at the headquarters are aware that Flight 93 is currently unaccounted for, and it is “a widespread assumption within the building that this flight [is] headed straight for us in the CIA headquarters” (see (Before 10:00 a.m.) September 11, 2001). [Waugh and Keown, 2004, pp. 293-294] Tenet asks Mike Hohlfelder, the chief of his security detail, for his recommendation, and is advised, “Let’s evacuate.” Though he later claims he was “reluctant” about this, Tenet tells his senior leadership: “We have to save our people. We have to evacuate the building.” Therefore, at about 10 a.m., the word goes out for a large number of the CIA’s thousands of employees to go home. Initially, the senior leadership team moves from Tenet’s seventh-floor conference room to another room on the first floor, but it then exits the headquarters building and heads across the campus to the CIA’s printing plant, where a crude operational capability has been set up. However, due to the objections of CIA counterterrorism chief Cofer Black, those in the Counterterrorist Center and the Global Response Center are allowed to stay in place in the headquarters (see (10:00 a.m.) September 11, 2001). Tenet and his staff will leave the printing plant and return to the headquarters at around 1 p.m., by which time they will consider the danger to be over. [Woodward, 2002, pp. 8-9; Tenet, 2007, pp. 164-165 and 168] The CIA headquarters evacuation is aided by the fact that a fire had occurred there just over a month earlier. Consequently, new evacuation procedures had been laid out, which Tenet follows on this day (see August 7-September 10, 2001). [Kessler, 2003, pp. 222-223]

Entity Tags: George J. Tenet, Central Intelligence Agency, Mike Hohlfelder, Billy Waugh

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Ronald Bucca.
Ronald Bucca. [Source: Public domain]Two firefighters climbing up the South Tower, Orio Palmer and Ronald Bucca, have reached its 78th floor, the lower end of the impact zone where Flight 175 hit. [New York Times, 8/4/2002] They are just two floors below the level where, minutes later, its collapse initiates. [Federal Emergency Management Agency, 5/1/2002, pp. 2-34] Over radio, Palmer tells firefighter Joseph Leavey, “We’ve got two isolated pockets of fire. We should be able to knock it down with two lines.” [Dwyer and Flynn, 2005, pp. 206] The fact that they reached so high up the tower only comes to light almost a year later, when a tape of radio communications from 9/11 is made public (see August 4, 2002). The New York Times will report “[N]owhere on the tape is there any indication that firefighters had the slightest indication that the tower had become unstable or that it could fall.” [New York Times, 11/9/2002] Palmer’s communication appears to contradict claims that “extreme fires” contributed to the tower’s collapse. [BBC, 9/13/2001; New York Times, 10/20/2004] Ronald Bucca, a Special Forces veteran, had actually conducted his own private research into Islamic militancy following the 1993 WTC bombing. He’d even taken time, in 1996, to attend the beginning of the trial of Ramzi Yousef, a mastermind of the bombing (see September 5, 1996). [Lance, 2003, pp. 180-183, 333-334]

Entity Tags: World Trade Center, Orio Palmer, Ronald Bucca

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

NORAD’s Continental United States Region (CONR) is told it will not need to provide fighter jets to escort Air Force One when the plane takes off from Sarasota, Florida. [National Guard Bureau, 11/19/2001] While President Bush is visiting the Emma E. Booker Elementary School in Sarasota (see (8:55 a.m.) September 11, 2001), Air Force One is on the ground at Sarasota-Bradenton International Airport. [Wall Street Journal, 3/22/2004 pdf file; US Air Force, 2/29/2012 pdf file] Major General Larry Arnold, the CONR commander, will later recall that around this time, CONR “knew that the president was down in Florida” but it “didn’t know what he was going to do.” “Eventually,” he will say, “we asked the question: If he takes off, do we need to escort?” Arnold will not state who CONR, which is based at Tyndall Air Force Base, Florida, asks this question to. But the person or agency says no. CONR will only be asked to provide fighters to escort Air Force One after 9:54 a.m., when the plane takes off from Sarasota (see 9:54 a.m. September 11, 2001). “[T]he airplane took off and we got immediate word that the Secret Service had asked us to escort [it],” Arnold will recall. [National Guard Bureau, 11/19/2001] He will say that CONR “received tasking from the Secret Service through the Joint [Chiefs of] Staff and NORAD to follow the president and protect him.” [Code One Magazine, 1/2002] In Florida, NORAD has two fighters on alert at Homestead Air Reserve Base and two fighters on alert at Tyndall Air Force Base. [Airman, 12/1999; St. Petersburg Times, 7/4/2004] However, its Southeast Air Defense Sector (SEADS) will scramble fighters from Ellington Field in Texas to escort Air Force One (see (After 9:56 a.m.) September 11, 2001). [Your Houston News, 9/19/2001; Rosenfeld and Gross, 2007, pp. 40] Furthermore, these fighters will only reach Air Force One at around 11:29 a.m., more than 90 minutes after the plane takes off (see (11:29 a.m.) September 11, 2001). [USA Today, 9/11/2001; St. Petersburg Times, 7/4/2004]

Entity Tags: Continental US NORAD Region, Larry Arnold

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

President Bush on the phone during the flight from Sarasota to Barksdale Air Force Base.President Bush on the phone during the flight from Sarasota to Barksdale Air Force Base. [Source: White House]President Bush and his staff have difficulty communicating with colleagues in Washington, DC, while they are traveling on Air Force One, after the plane takes off from Sarasota-Bradenton International Airport (see 9:54 a.m. September 11, 2001). [Northwest Indiana Times, 9/22/2002; Canadian Broadcasting Corporation, 9/10/2006; Politico Magazine, 9/9/2016] Bush had problems calling his colleagues at the White House while he was being driven to the airport, after leaving the Emma E. Booker Elementary School in Sarasota, Florida, at around 9:35 a.m. (see (9:34 a.m.-9:43 a.m.) September 11, 2001). [9/11 Commission, 6/17/2004; Canadian Broadcasting Corporation, 9/10/2006]
Air Force One Should Have 'Outstanding Communications' - He ought to have more success after he boards Air Force One, at around 9:45 a.m. (see (9:43 a.m.) September 11, 2001), since the plane has state-of-the-art communications systems. [Inside the White House, 9/1998; Hardesty, 2003, pp. 167] Its capabilities are “just as good as the communications from the Oval Office in terms of [the president] being able to call, in a secure way, the secretary of defense, the secretary of state, the generals that might have to fight a war, or the vice president or… the national security adviser,” White House chief of staff Andrew Card will later comment. The plane has the “capacity to have… outstanding communications,” he will say. [White House, 8/12/2002]
Communications Systems Are 'All Jammed' - However, Bush and his staff have great difficulty sending and receiving information about the day’s events while they are on Air Force One. [Northwest Indiana Times, 9/22/2002] The “multiple [communications] systems—commercial and terrestrial systems” on the plane are “all jammed,” according to Master Sergeant Dana Lark, superintendent of communications. Lark actually wonders, “Did someone sabotage our comms?” [Politico Magazine, 9/9/2016]
Bush Has Problems Communicating with Vice President Cheney - Bush finds that his calls are successful only intermittently. [Canadian Broadcasting Corporation, 9/10/2006] Attempts are made to establish an open line with Vice President Dick Cheney and National Security Adviser Condoleezza Rice, who are at the White House, but the line keeps dropping. [Bush, 2010, pp. 131] “It was absolutely stunning, standing next to the president as he was talking to the vice president, then holding the phone off his ear because it cut off,” White House press secretary Ari Fleischer will comment. [Politico Magazine, 9/9/2016] At one point, Bush pounds his desk in frustration and shouts: “This is inexcusable. Get me the vice president.” [CBS News, 9/11/2002] He also has difficulty reaching his wife, Laura, since the line keeps dropping when he tries to call her. He eventually talks to her shortly before 11:45 a.m., when Air Force One is approaching Barksdale Air Force Base in Louisiana (see (Shortly Before 11:45 a.m.) September 11, 2001). [Bush, 2010, pp. 132]
Officials in Washington Are Unable to Call the Plane - Some key individuals in Washington are unsuccessful when they try calling Air Force One. Scott Heyer, a communications officer in the White House Situation Room, is unable to contact the plane while it is flying from Sarasota to Barksdale Air Force Base, even when he tries calling its satellite phone (see 9:54 a.m.-11:45 a.m. September 11, 2001). [9/11 Commission, 3/16/2004] And White House counselor Karen Hughes is unable to reach the president when she tries calling him while he is airborne (see (Between 10:31 a.m. and 11:45 a.m.) September 11, 2001). [Washington Post, 1/27/2002; NBC, 4/4/2004]
Bush Has His First Teleconference Hours after Leaving Sarasota - As a result of his problems communicating from the plane, Bush will hold his first teleconference with his principal advisers at around 3:15 p.m. (see (3:15 p.m.) September 11, 2001)—more than five hours after he takes off from Sarasota—after he arrives at Offutt Air Force Base in Nebraska, where there is sophisticated communications equipment (see 2:50 p.m. September 11, 2001). [Northwest Indiana Times, 9/22/2002; Business Week, 11/4/2002; 9/11 Commission, 7/24/2004, pp. 326] By that time, the communication problems will apparently have started to ease. Lark will recall that as Air Force One is flying to Offutt, “some of the commercial systems finally began to become available” and she actually receives a call from her chief. [Politico Magazine, 9/9/2016]
Good Communications Are 'Critical' for the President - Bush’s communication problems may have a significant impact on the government’s ability to respond to the terrorist attacks. Thomas Kean, the chairman of the 9/11 Commission, will explain why the president’s ability to communicate during a crisis is so important, saying, “In the case of any kind of attack in the United States, what you’re supposed to do is get the president off the ground and Air Force One then becomes the command center.” Once he is airborne, the president is “commanding the forces of the United States from the air,” Kean will say. [Canadian Broadcasting Corporation, 9/10/2006] “The president literally can’t function in his constitutional role unless he can communicate, so [good communications are] absolutely critical,” Lieutenant Colonel Thomas Herman, a senior presidential communications officer, will similarly comment. [Marist Magazine, 10/2002] The president “is the only one who can give certain orders that need to be given,” Kean will note. [Canadian Broadcasting Corporation, 9/10/2006] However, Mark Rosenker, director of the White House Military Office, will claim that the communication problems have only a limited impact. “[F]or the most part I believe the president had the ability to do what was necessary to be in control and have command of his forces, and talk with his national security structure,” he will say. [White House, 8/29/2002]
Communications Systems Are Supposedly 'Saturated' - Lark will learn at a later date that the communication problems occur because, she will say, “the commercial systems were all just saturated.” [Politico Magazine, 9/9/2016] Rosenker will similarly suggest that the problems may be partly due to the fact that communications from Air Force One “have to get through a regular telephone network,” and when there is a crisis, the increased volume of communications “jam and overuse the structure.” [White House, 8/29/2002] On top of their problems making and receiving calls, Bush and his staffers have difficulty monitoring the television coverage of the attacks while they are airborne, because the reception on the plane is poor and intermittent (see (9:54 a.m.-6:54 p.m.) September 11, 2001). [CBS News, 9/11/2002; Northwest Indiana Times, 9/22/2002; Politico Magazine, 9/9/2016]

Entity Tags: Thomas Kean, Condoleezza Rice, Ari Fleischer, Thomas Herman, Scott Heyer, Andrew Card, Mark Rosenker, Dana Lark, Richard (“Dick”) Cheney, George W. Bush, Laura Bush, Karen Hughes

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Two F-16s from the 147th Fighter Wing, Ellington Air National Guard Base, Texas, are said to be already airborne on a local training mission when they are instructed to escort Air Force One after it departs Sarasota, Florida, with President Bush on board. [American Defender, 12/2001 pdf file; Code One Magazine, 1/2002]

Entity Tags: Ellington Air National Guard Base, 147th Fighter Wing, George W. Bush

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Two F-16s belonging to the 147th Fighter Wing.Two F-16s belonging to the 147th Fighter Wing. [Source: Gonda Moncada / Texas Military Forces]Four armed F-16 fighter jets belonging to the Texas Air National Guard are directed toward Air Force One in order to escort the president’s plane. [BBC, 9/1/2002; CBS News, 9/11/2002; Bombardier, 9/8/2006 pdf file; Rosenfeld and Gross, 2007, pp. 40]
SEADS Sends Fighters toward Air Force One - Air Force One has taken off from Sarasota, Florida (see 9:54 a.m. September 11, 2001), and the White House has requested a fighter escort for it (see 9:59 a.m. September 11, 2001). [St. Petersburg Times, 7/4/2004; 9/11 Commission, 7/24/2004, pp. 38] NORAD’s Southeast Air Defense Sector (SEADS) orders jets that belong to the 147th Fighter Wing of the Texas Air National Guard toward the president’s plane. [Code One Magazine, 4/2002; Filson, 2003, pp. 87; Rosenfeld and Gross, 2007, pp. 40] Major General Larry Arnold, the commanding general of NORAD’s Continental US Region, will later recall: “We were not told where Air Force One was going. We were told just to follow the president.” [Code One Magazine, 1/2002]
Ellington Field an 'Alert' Site - The 147th Fighter Wing is based at Ellington Field, a joint civil and military use airport about 15 miles south of Houston. [Houston Chronicle, 12/9/2003; GlobalSecurity (.org), 8/21/2005; GlobalSecurity (.org), 1/21/2006] Ellington Field is one of NORAD’s seven “alert” sites around the US, which all have a pair of armed fighters ready to take off immediately if called upon. [Airman, 12/1999; Air Force Magazine, 2/2002]
Pilots Not Told What Their Target Is - Two of the F-16s sent toward Air Force One are on the ground at Ellington Field and have been placed on “battle stations,” with the pilots sitting in the cockpits, when the scramble order is received. [Code One Magazine, 4/2002] The other two have been flying a training mission (see After 9:55 a.m. September 11, 2001), and are pulled off it to escort Air Force One. [American Defender, 12/2001 pdf file; Spencer, 2008, pp. 255] Among the four pilots are Shane Brotherton and Randy Roberts. Their new mission is so secret that their commander does not tell them where they are going. When they ask what their target is, the commander says, “You’ll know when you see it.” Brotherton will later recall, “I didn’t have any idea what we were going up [for] until that point.” [CBS News, 9/11/2002; Spencer, 2008, pp. 255]
Jets First to Reach Air Force One - At least two of the 147th Fighter Wing F-16s will be seen from Air Force One at around 11:30 a.m., although an official will tell reporters on board that fighters are escorting the plane about 15 minutes before that time (see (11:29 a.m.) September 11, 2001). They are the first fighters to reach Air Force One after it left Sarasota, according to most accounts. [USA Today, 9/11/2001; CBS News, 9/11/2002; Filson, 2003, pp. 87; St. Petersburg Times, 7/4/2004; Rosenfeld and Gross, 2007, pp. 40; Spencer, 2008, pp. 255] However, a few accounts will indicate the first jets to reach it belong to a unit of the Florida Air National Guard located at Jacksonville International Airport (see (10:00 a.m.) September 11, 2001). [US Department of Defense, 9/2001; Daily Telegraph, 12/16/2001] The 147th Fighter Wing F-16s will accompany Air Force One all the way to Washington, DC. [Filson, 2003, pp. 87-88; Galveston County Daily News, 7/9/2005]

Entity Tags: Larry Arnold, 147th Fighter Wing, Randy Roberts, Southeast Air Defense Sector, Shane Brotherton

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

National Security Adviser Condoleezza Rice enters the underground tunnel leading to the Presidential Emergency Operations Center (PEOC)—the bunker below the White House—where she encounters Vice President Dick Cheney, and then heads into the PEOC. Rice has been escorted down from the White House Situation Room by Carl Truscott, the Secret Service special agent in charge of the presidential protective division, who told her she had to go to the PEOC (see (9:45 a.m.) September 11, 2001). [United States Secret Service, 10/1/2001; White House, 8/6/2002] Before she left the Situation Room, Rice briefly talked on the phone with President Bush (see (9:45 a.m.) September 11, 2001). [White House, 8/2/2002; White House, 8/6/2002]
Rice Meets Cheney in Underground Tunnel - When Rice and Truscott enter the underground tunnel that leads to the PEOC, they encounter Cheney and his wife, Lynne Cheney, along with one of Cheney’s Secret Service agents. [United States Secret Service, 10/1/2001] Cheney was being taken to the PEOC by his Secret Service agents (see (9:36 a.m.) September 11, 2001, but stopped in an area of the underground tunnel where there is a secure telephone, in order to speak to Bush (see (9:37 a.m.) September 11, 2001 and (9:45 a.m.-9:56 a.m.) September 11, 2001). Lynne Cheney joined him there after she arrived at the White House (see (9:55 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 39-40] Cheney is still on the phone with Bush when Truscott and Rice meet him. Truscott advises the group assembled in the tunnel to move on to the PEOC. [United States Secret Service, 10/1/2001]
Rice Heads into the PEOC - Rice subsequently goes from the tunnel into the PEOC, although the exact time when she does so is unclear. She enters the PEOC “shortly after the vice president,” according to the 9/11 Commission Report, which will state that Cheney arrives in the PEOC at around 9:58 a.m. (see (9:58 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 40] Rice must enter the PEOC before 9:59 a.m., since she is there at the time the South Tower of the World Trade Center collapses, as will be confirmed by a photo taken at that time (see 9:59 a.m. September 11, 2001). [Newsweek, 12/30/2001; Bumiller, 2007, pp. xiii; Washington Post, 6/24/2007]
Rice Calls Relatives in Alabama - In the PEOC, Rice takes a seat next to Cheney. [9/11 Commission, 7/24/2004, pp. 40; Bumiller, 2007, pp. xiii] The first thing she does after arriving, according to some accounts, is call her aunt and uncle in Birmingham, Alabama, to tell them to inform her family that she is okay. [White House, 10/24/2001; O, the Oprah Magazine, 2/1/2002; White House, 8/2/2002; New York Times, 9/11/2002] But other accounts will say she called them just before she headed out from the Situation Room. [White House, 11/1/2001; White House, 8/7/2002; Associated Press, 9/9/2002; Bumiller, 2007, pp. xiii]

Entity Tags: Richard (“Dick”) Cheney, Carl Truscott, Lynne Cheney, Condoleezza Rice

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

According to the 9/11 Commission: “An Air Force lieutenant colonel working in the White House Military Office [joins] the [NMCC’s air threat] conference and state[s] that he had just talked to Deputy National Security Adviser Stephen Hadley. The White House request[s]: (1) the implementation of Continuity of Government measures, (2) fighter escorts for Air Force One, and (3) the establishment of a fighter combat air patrol over Washington, DC.” [9/11 Commission, 6/17/2004] Counterterrorism “tsar” Richard Clarke gave the order to implement the Continuity of Government plan a few minutes earlier, from inside the White House Situation Room (see (Between 9:45 a.m. and 9:56 a.m.) September 11, 2001). Before that, he had requested a fighter escort for Air Force One (see (Between 9:30 a.m. and 9:37 a.m.) September 11, 2001) and combat air patrols over all major US cities (not just Washington), according to his own recollection (see (Between 9:38 a.m. and 9:45 a.m.) September 11, 2001). [Clarke, 2004, pp. 7-8]

Entity Tags: Stephen J. Hadley, Richard A. Clarke, National Military Command Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline, Civil Liberties

An F-15 Eagle from the 125th Fighter Wing.An F-15 Eagle from the 125th Fighter Wing. [Source: Shaun Withers / US Air Force]Fighter jets belonging to a military unit in Jacksonville, Florida, launch to escort Air Force One after it takes off from Sarasota, Florida (see 9:54 a.m. September 11, 2001), some accounts will later indicate. [New York Times, 9/16/2001; Daily Telegraph, 12/16/2001] However, other accounts will indicate that these jets, if launched, never reach the president’s plane. [Code One Magazine, 1/2002; CBS News, 9/11/2002; Spencer, 2008, pp. 255]
Fighters Reportedly Launched - The New York Times will report that at 10:41 a.m., Air Force One is “headed toward Jacksonville to meet jets scrambled to give the presidential jet its own air cover.” [New York Times, 9/16/2001] And, according to a report in the Daily Telegraph, after Air Force One climbs to 40,000 feet, it is “joined by an escort of F-16 fighters from a base near Jacksonville.” [Daily Telegraph, 12/16/2001] These reports are presumably referring to jets belonging to the 125th Fighter Wing, a unit of the Florida Air National Guard located at Jacksonville International Airport. The wing keeps two F-15s on alert at Homestead Air Reserve Base, near Miami, ready for immediate takeoff, as part of NORAD’s air sovereignty mission. [Airman, 12/1999; GlobalSecurity (.org), 8/21/2005; Florida Air National Guard, 2009]
Fighters Likely Launched from Homestead - If 125th Fighter Wing jets are scrambled to accompany Air Force One, it appears they would be the unit’s F-15s on alert at Homestead, rather than its fighters at Jacksonville Airport. Major Charles Chambers, who is at the National Military Command Center at the Pentagon, will state within a week of the attacks, “Fighters had been scrambled from Homestead [Air Reserve Base] and were escorting Air Force One westward.” [US Department of Defense, 9/2001] In contrast, at Jacksonville International Airport, according to a 2007 report in the Florida Times-Union, “Within hours of the 2001 terrorist attacks, the wing’s aircraft were sitting on a JIA runway ready for the order to scramble.” [Florida Times-Union, 9/15/2007] And an account published by the Florida Air National Guard will only say, “On Sept. 11, 2001, several loaded F-15 aircraft lined Runway 13/31 [at Jacksonville Airport] for the first time in history.” [Eagle's Eye, 2007 pdf file]
Fighters Apparently Do Not Reach Air Force One - Most accounts will contradict Chambers’ claim that, if indeed 125th Fighter Wing jets are scrambled toward the president’s plane, they are subsequently “escorting Air Force One westward.” According to the 1st Air Force’s book about 9/11, it is in fact “[f]our F-16s from the 147th Fighter Wing, Texas Air National Guard,” that accompany Air Force One “from the panhandle of Florida to Barksdale Air Force Base.” [Filson, 2003, pp. 87] CBS News will report that the first fighters to reach Air Force One are two F-16s from the 147th Fighter Wing (see (11:29 a.m.) September 11, 2001). [CBS News, 9/11/2002; Spencer, 2008, pp. 255] And Major General Larry Arnold, the commanding general of NORAD’s Continental US Region, will only say that 147th Fighter Wing F-16s “chased Air Force One and landed with the president at Barksdale AFB in Louisiana,” making no mention of any 125th Fighter Wing jets being scrambled. [Code One Magazine, 1/2002] At NORAD’s other alert site in Florida besides Homestead—a unit at Tyndall Air Force Base—the two alert fighters are put on “battle stations,” but apparently do not take off to escort Air Force One (see (10:00 a.m.) September 11, 2001). [Filson, 2003, pp. 87]

Entity Tags: Larry Arnold, 125th Fighter Wing, Charles Chambers

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

General Henry Shelton, the chairman of the Joint Chiefs of Staff, talks over the phone with General Richard Myers, the vice chairman of the Joint Chiefs of Staff, who is at the Pentagon, and is given information about the Pentagon attack and the military’s response to the terrorist attacks. Shelton took off at 7:15 a.m. to fly to Europe for a NATO conference (see 7:15 a.m. September 11, 2001). He learned of the attacks in New York while his plane was over the Atlantic Ocean, and has just been told of a “big explosion at the Pentagon” (see (8:50 a.m.-10:00 a.m.) September 11, 2001).
First Report Is of a Hand Grenade Going Off at Pentagon - Shelton heads to the communications console just behind the plane’s cockpit. From there, he talks over a secure, encrypted phone line with Myers, who is in the National Military Command Center (NMCC) at the Pentagon. Myers updates Shelton on what is known about the explosion at the Pentagon. He says the first report is that a hand grenade went off in the Pentagon parking lot.
Myers Updates Shelton on Military Response to Attacks - Myers then gives Shelton a complete status report. He says: “We’ve transitioned the SIEC [significant event conference] into an air threat conference call, which is in progress as we speak (see 9:29 a.m.-9:34 a.m. September 11, 2001 and 9:37 a.m.-9:39 a.m. September 11, 2001). FAA has requested that NORAD take over control of US airspace. Fighters have scrambled to escort Air Force One (see (After 9:56 a.m.) September 11, 2001) and we’re sending AWACS up to provide further monitoring (see Before 9:55 a.m. September 11, 2001). We’ve escalated to Threatcon Delta and are about to launch the NAOC [National Airborne Operations Center plane]. Bases around the world are locked tight, [Deputy Secretary of Defense Paul] Wolfowitz has been relocated to Site R (see (11:00 a.m.) September 11, 2001), plus, [Deputy National Security Adviser Stephen] Hadley has requested we implement full ‘Continuity of Government measures’ (see 9:59 a.m. September 11, 2001), and we are proceeding along those lines.”
Myers Says Plane Hit the Pentagon - Myers is then interrupted by some commotion in the background. When he returns to the line, he tells Shelton, “Okay, we just got the word: the prior report was incorrect; it was not a hand grenade that exploded, it was another commercial airline that struck the Pentagon.” He then continues with his status report, saying, “[P]er the president, we’ve gone weapons free in the event of a hijacked aircraft or one that threatens the White House.” [Giesemann, 2008, pp. 20, 22-24; Shelton, Levinson, and McConnell, 2010, pp. 430-433]
Shelton Wants to Return to Washington - Myers will tell the 9/11 Commission that after he arrives at the NMCC—presumably referring to the time of this phone call—he “recommended General Shelton return to Washington, DC.” [9/11 Commission, 6/17/2004 pdf file] But Shelton will recall that he tells Myers, “I need you to call Ed Eberhart [General Ralph Eberhart, the commander of NORAD] at NORAD and let him know that we’re coming back [to Washington] on Speckled Trout [the nickname of the plane he is on], and tell him that I would consider it a personal favor if he would see to it that the chairman and his crew are not shot down on their way back to Andrews.” Myers confirms, “Will do.” According to Shelton, his plane is called back 10 minutes later “with confirmation that we had been officially cleared to fly through the shutdown airspace.” [Shelton, Levinson, and McConnell, 2010, pp. 433] But according to Captain Rob Pedersen, the flight navigator on Shelton’s plane, it is several hours before the plane is cleared to enter the US airspace (see (After 9:45 a.m.) September 11, 2001). [Air Force Magazine, 9/2011 pdf file] The plane will therefore only land at Andrews Air Force Base, near Washington, at 4:40 p.m. (see 4:40 p.m. September 11, 2001) and Shelton will only arrive at the NMCC an hour after that (see 5:40 p.m. September 11, 2001). [Federal Aviation Administration, 9/11/2001 pdf file; Myers, 2009, pp. 159] The exact time of the call between Shelton and Myers is unclear, though it would be at some time after about 10:00 a.m., when Myers arrives at the NMCC (see (Between 9:55 a.m. and 10:25 a.m.) September 11, 2001). [9/11 Commission, 2/17/2004 pdf file; 9/11 Commission, 7/24/2004, pp. 38]

Entity Tags: Rob Pedersen, Henry Hugh Shelton, Richard B. Myers

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Vice President Cheney and other leaders now in the White House bunker begin receiving reports from the Secret Service of a presumably hijacked aircraft heading toward Washington. The Secret Service is getting this information about Flight 93 through links to the FAA. However, they are looking at a projected path, not an actual radar return, so they do not realize that the plane crashes minutes later. [9/11 Commission, 6/17/2004]

Entity Tags: Federal Aviation Administration, Richard (“Dick”) Cheney, US Secret Service

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Roger Cressey.Roger Cressey. [Source: Publicity photo]Roger Cressey, the deputy for counterterrorism on the National Security Council, suggests activating the Emergency Alert System (EAS) to address the nation, but no one with him knows what could be said to calm the public. [Graff, 2017, pp. 341] Cressey is one of about a dozen people who remained in the White House Situation Room after most staffers evacuated from the White House (see (Shortly After 9:45 a.m.) September 11, 2001). [Clarke, 2004, pp. 10; Daily Telegraph, 9/10/2010] Apparently sometime shortly after Ralph Seigler, the Situation Room deputy director, reported that the Secret Service was saying a hostile aircraft was approaching Washington, DC (see (After 10:06 a.m.) September 11, 2001), Cressey proposes to his colleagues that they activate the EAS to give a message to the American public. However, Richard Clarke, the White House counterterrorism chief, promptly rejects his suggestion. “And have them say what?” Clarke asks. [Clarke, 2004, pp. 9]
Alert System Is Not Used in Response to Today's Attacks - The EAS, known as the Emergency Broadcast System until the 1990s, was created in 1951 as part of America’s response to the threat of nuclear attack. It serves as a tool for the president and others to warn the American public about emergency situations. However, it is not activated at any point today in response to the terrorist attacks. Richard Rudman, chairman of the EAS National Advisory Committee, will later justify this, explaining that the EAS is intended to alert the public to the danger before an incident occurs, not afterward. “Some events really do serve as their own alerts and warnings,” he will comment. Referring to today’s attacks, he will say, “With the immediate live media coverage, the need for an EAS warning was lessened.” One broadcast engineer will say that activating the EAS after the first hijacked plane crashed into the World Trade Center (see 8:46 a.m. September 11, 2001) might have caused more harm than good. “At that point, it could have stirred up even more panic,” the engineer will say. [Radio World, 9/26/2001; Moore, 8/13/2004, pp. 1 pdf file]

Entity Tags: Roger Cressey, Richard Rudman, Richard A. Clarke

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The military liaison at the FAA’s Cleveland Center calls NORAD’s Northeast Air Defense Sector (NEADS) and alerts it to the hijacked Flight 93. According to the 9/11 Commission, this is the first notification NEADS receives about Flight 93, but it comes too late, since the plane has already crashed (see (10:06 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 30; 9/11 Commission, 8/26/2004, pp. 46]
'Bomb on Board' Flight 93 - At 10:05 a.m., the military liaison at the Cleveland Center, who is unaware that Flight 93 has just crashed, calls NEADS to inform it that Flight 93 is heading toward Washington, DC. Even though communicating with NEADS is not one of his responsibilities, he wants to make sure it is in the loop. [Spencer, 2008, pp. 224] At NEADS, the call is answered by Tech Sergeant Shelley Watson. Shortly into the call, at 10:07, the military liaison tells her: “We got a United 93 out here. Are you aware of that?” He continues, “That has a bomb on board.” Watson asks: “A bomb on board? And this is confirmed? You have a mode three [beacon code], sir?” The military liaison replies, “No, we lost his transponder” (see (9:40 a.m.) September 11, 2001). The news about Flight 93 is shouted out to Major Kevin Nasypany, the NEADS mission crew commander. Nasypany responds: “Gimme the call sign. Gimme the whole nine yards.… Let’s get some info, real quick. They got a bomb?”
Liaison Wants Fighters Sent toward Flight 93 - The military liaison continues, asking Watson if NEADS scrambled fighter jets in response to Delta 1989, an aircraft that was mistakenly reported as having been hijacked (see (9:28 a.m.-9:33 a.m.) September 11, 2001 and 9:39 a.m. September 11, 2001). Watson replies: “We did. Out of Selfridge and Toledo” (see (9:55 a.m.) September 11, 2001 and 10:01 a.m. September 11, 2001), and says these jets are airborne. When the military liaison asks if the fighters can be directed to where Flight 93 is, Watson asks him if the Cleveland Center has latitude and longitude coordinates for this aircraft. The military liaison replies that he has not got this information available right now. All he knows is that Flight 93 has “got a confirmed bomb on board… and right now, his last known position was in the Westmoreland area.… Which is… in the Pittsburgh, Pennsylvania, area.” [North American Aerospace Defense Command, 9/11/2001; Vanity Fair, 8/1/2006]
NEADS Searches on Radar - The news of a bomb on board Flight 93 spreads quickly at NEADS, and personnel there search for the aircraft’s primary return on their radar screens. But because the plane has already crashed, they will be unable to locate it. NEADS will only learn that Flight 93 has crashed at 10:15 a.m., during a call with the FAA’s Washington Center (see 10:15 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 30-31]
FAA Failed to Notify Military Earlier - The Cleveland Center’s notification to NEADS about Flight 93 comes 39 minutes after the plane was hijacked (see (9:28 a.m.) September 11, 2001) and 33 minutes after FAA headquarters was alerted to the hijacking (see 9:34 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 11, 28] At the time NEADS is alerted to Flight 93, NORAD is similarly uninformed about this aircraft, according to the 9/11 Commission. The Commission will state, “At 10:07, its representative on the air threat conference call stated that NORAD had ‘no indication of a hijack heading to DC at this time.’” According to the Commission, the National Military Command Center (NMCC) at the Pentagon learned about the Flight 93 hijacking slightly earlier on, at 10:03 a.m. (see 10:03 a.m. September 11, 2001). However, the NMCC was notified by the White House, not the FAA. [9/11 Commission, 7/24/2004, pp. 42] A former senior FAA executive, speaking on condition of anonymity, will later try to explain why it takes the FAA so long to alert NEADS to Flight 93. He will say, “Our whole procedures prior to 9/11 were that you turned everything [regarding a hijacking] over to the FBI.” [Vanity Fair, 8/1/2006] Yet military instructions contradict this, stating, “In the event of a hijacking, the NMCC will be notified by the most expeditious means by the FAA.” [US Department of Defense, 7/31/1997 pdf file; US Department of Defense, 6/1/2001 pdf file]
NORAD Commanders Claim Earlier Awareness of Flight 93 - Two senior NORAD officials will contradict the 9/11 Commission’s conclusion, and claim they were aware of Flight 93 well before it crashed (see Shortly Before 9:36 a.m. September 11, 2001 and (9:36 a.m.-10:06 a.m.) September 11, 2001). [Filson, 2003, pp. 68, 71-73] Colonel Robert Marr, the NEADS battle commander, will tell the Commission that, while the flight was still airborne, “his focus was on UAL 93, which was circling over Chicago,” and he “distinctly remembers watching the flight UAL 93 come west, and turn over Cleveland.” [9/11 Commission, 10/27/2003 pdf file; 9/11 Commission, 1/23/2004 pdf file] Major General Larry Arnold, the commander of the Continental US NORAD Region, will recall, “[W]e watched the [Flight] 93 track as it meandered around the Ohio-Pennsylvania area and started to turn south toward DC.” [Filson, 2003, pp. 71]

Entity Tags: Cleveland Air Route Traffic Control Center, Kevin Nasypany, North American Aerospace Defense Command, Northeast Air Defense Sector, Shelley Watson

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Flight 93 crashed in the Pennsylvania countryside. Resue vehicles arrive in the distance.Flight 93 crashed in the Pennsylvania countryside. Resue vehicles arrive in the distance. [Source: Keith Srakocic/ Associated Press]Flight 93 crashes into an empty field just north of the Somerset County Airport, about 80 miles southeast of Pittsburgh, 124 miles or 15 minutes from Washington, D.C. Presumably, hijackers Ziad Jarrah, Ahmed Alhaznawi, Ahmed Alnami, Saeed Alghamdi, and all the plane’s passengers are killed instantly. [CNN, 9/12/2001; North American Aerospace Defense Command, 9/18/2001; Guardian, 10/17/2001; Pittsburgh Post-Gazette, 10/28/2001; USA Today, 8/12/2002; Associated Press, 8/21/2002; MSNBC, 9/3/2002] The point of impact is a reclaimed coal mine, known locally as the Diamond T Mine, that was reportedly abandoned in 1996. [Pittsburgh Tribune-Review, 9/12/2001; St. Petersburg Times, 9/12/2001; Pittsburgh Tribune-Review, 9/11/2002] Being “reclaimed” means the earth had been excavated down to the coal seam, the coal removed, and then the earth replaced and planted over. [Kashurba, 2002, pp. 121] A US Army authorized seismic study times the crash at five seconds after 10:06 a.m. [Kim and Baum, 2002 pdf file; San Francisco Chronicle, 12/9/2002] As mentioned previously, the timing of this crash is disputed and it may well occur at 10:03 a.m., 10:07 a.m., or 10:10 a.m.

Entity Tags: San Francisco Chronicle, Ziad Jarrah, Ahmed Alhaznawi, Saeed Alghamdi, NBC, Ahmed Alnami

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

At some unspecified time, apparently relatively soon after Flight 93 crashed, Vice President Dick Cheney calls CIA Director George Tenet and asks him if he is anticipating any further attacks. Tenet replies, “No. My judgment is that they’re done for the day.” Tenet will later explain his reasoning behind this judgment: “There was a lull in the action, and to me that was telling.… I had no data to go on. But the pattern of spectacular multiple attacks within a very tight attack window was consistent with what we knew of al-Qaeda’s modus operandi based on the East African embassy attacks and others. Events happened within a strict timeline, and then they were done.” Yet at 10 a.m., Tenet had wanted the CIA headquarters evacuated, following reports that several airplanes were not responding to communications and were perhaps heading toward Washington. A large number of the CIA’s workforce had therefore been sent home (see (9:50 a.m.-10:00 a.m.) September 11, 2001). [Tenet, 2007, pp. 164 and 167] And according to recordings of the operations floor at NORAD’s Northeast Air Defense Sector (NEADS) later obtained by Vanity Fair magazine, “inside NEADS there was no sense that the attack was over with the crash of United 93; instead, the alarms go on and on. False reports of hijackings, and real responses, continue well into the afternoon” (see 10:15 a.m. and After September 11, 2001). [Vanity Fair, 8/1/2006] Tenet and his staff will return to the CIA headquarters building at around 1 p.m. after having earlier evacuated to the CIA’s printing plant nearby. By that time, Tenet will say, “The danger was over for the day, in our estimation.” [Tenet, 2007, pp. 168]

Entity Tags: George J. Tenet, Richard (“Dick”) Cheney

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Air Force One, the president’s plane, changes course and heads west instead of north toward Washington, DC, but it currently has no specific destination. [9/11 Commission, 7/24/2004, pp. 325] Washington had been Air Force One’s original destination. [White House, 8/29/2002; Lompoc Record, 9/11/2011] And President Bush has been anxious to return to the capital. [White House, 8/12/2002; White House, 8/16/2002] But when it took off from Sarasota-Bradenton International Airport in Florida (see 9:54 a.m. September 11, 2001), Air Force One had no fixed destination. There has been a discussion between the plane’s pilot, the lead Secret Service agent on the plane, Bush’s military aide, and Bush’s chief of staff, about where to go, and it was decided that Washington was too unsafe to be their destination (see (9:55 a.m.-10:04 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 39] This decision is now passed on to the president.
President Notified of Decision to Change Course - In his 2010 memoir, Bush will recall that “[s]hortly after we took off from Sarasota,” Andrew Card, his chief of staff, and Edward Marinzel, the lead Secret Service agent, “said conditions in Washington were too volatile, the danger of attack too high. The FAA believed six planes had been hijacked, meaning three more could be in the air.” [Bush, 2010, pp. 130] Card tells Bush: “We’ve got to let the dust settle before we go back. We’ve got to find out what’s going on.” [White House, 8/16/2002] Bush tells Card and Marinzel he is “not going to let terrorists scare me away.” He says: “I’m the president. And we’re going to Washington.” However, Card and Marinzel refuse to back down. [Bush, 2010, pp. 130] Finally, “Bush reluctantly acceded” to their advice, and so “Air Force One changed course and began heading due west,” according to the 9/11 Commission Report. [9/11 Commission, 7/24/2004, pp. 325] Bush wants to know where they are now going. Card tells him that their new destination is still being decided. [White House, 8/16/2002]
Plane Turns West within '20 Minutes of Takeoff' - Air Force One begins heading west “at about 10:10,” according to the 9/11 Commission Report. [9/11 Commission, 7/24/2004, pp. 325] A reporter who is traveling on Air Force One at this time will write that the plane “suddenly veered west” within “perhaps 20 minutes of takeoff,” meaning before 10:15 a.m. Describing the plane’s initial route after taking off, this reporter will write, “Assuming that a direct flight from Sarasota to Barksdale Air Force Base [in Louisiana] would have taken us over the Gulf of Mexico, we can conclude that we flew east (to within sight of the Atlantic Ocean), then north, then west.” [USA Today, 9/11/2001] However, a few accounts will claim that Air Force One continues flying toward Washington at this time, and only changes course and heads west at around 10:45 a.m. (see (10:45 a.m.) September 11, 2001). [Sammon, 2002, pp. 108-109; Washington Post, 1/27/2002; National Journal, 8/31/2002] At around 10:20 a.m., according to the 9/11 Commission Report, Barksdale Air Force Base will be identified “as an appropriate interim destination,” and so Air Force One heads toward there (see (10:20 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 325]

Entity Tags: Edward Marinzel, George W. Bush, Andrew Card

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Someone from the 174th Fighter Wing, which is based at Hancock Field Air National Guard Base near Syracuse, NY, calls NORAD’s Northeast Air Defense Sector (NEADS) and speaks with Major Kevin Nasypany, the mission crew commander there. [North American Aerospace Defense Command, 9/11/2001] Earlier on, shortly after seeing the second plane hitting the World Trade Center at 9:03, a commander of the 174th Fighter Wing called NEADS to offer fighter jets to help (see (After 9:03 a.m.) September 11, 2001). They’d said: “Give me ten [minutes] and I can give you hot guns. Give me 30 [minutes] and I’ll have heat-seeker [missiles]. Give me an hour and I can give you slammers.” [Aviation Week and Space Technology, 6/3/2002; News 10 Now, 9/12/2006] Yet, now, more than an hour after the second attack, these fighters have still not been launched. Syracuse tells Nasypany, “I’ve got guys that’ll be launching in about 15 minutes.” Despite the earlier promise to have heat-seekers and slammers on the planes, Syracuse says: “We’ve got hot guns. That’s all I’ve got.” Nasypany says: “I’ve got another possible aircraft with a bomb on board. It’s in Pennsylvania, York, approximate area.” He adds that there is “another one, that’s possibly at Cleveland area.” These aircraft, he says, are United Airlines Flight 93 and Delta ‘89, respectively. (Although Flight 93 has already crashed, NEADS apparently does not learn of this until 10:15 (see 10:15 a.m. September 11, 2001).) NEADS was alerted to Delta Flight 1989 at 9:41, and mistakenly suspects it has been hijacked (see 9:39 a.m. September 11, 2001). Syracuse says: “I’ve got two jets right now. Do you need more than two?” After NEADS requests another two, Syracuse replies, “Get four set up, yep.” [North American Aerospace Defense Command, 9/11/2001] According to the Syracuse Post-Standard, the first fighters to launch from Hancock Field are two F-16s that take off at 10:42 a.m. A further three take off at about 1:30 p.m., and two more launch around 3:55 p.m. (see 10:42 a.m. September 11, 2001). [Post-Standard (Syracuse), 9/12/2001]

Entity Tags: Northeast Air Defense Sector, Kevin Nasypany, 174th Fighter Wing

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Michael Irwin.Michael Irwin. [Source: Publicity photo]Lieutenant Colonel Thomas Gould, a military aide who is accompanying President Bush on his visit to Florida, makes a call requesting a fighter escort and other assets to support Air Force One as it flies away from Sarasota. Gould, who has tactical control of all the military assets that support the president, including presidential aircraft, was with Bush on Air Force One when the plane took off from Sarasota-Bradenton International Airport (see 9:54 a.m. September 11, 2001). He has talked with Colonel Mark Tillman, Air Force One’s pilot, about the plane’s ability to evade other aircraft. “At this point we don’t know the scope of this attack and what’s in front of us,” Gould will later recall. Gould will say that because he “thought there was a threat,” he makes a phone call and asks for three things: fighter jets to escort Air Force One, a refueling plane, and an AWACS (Airborne Warning and Control System plane) to provide the ability to “see” around the president’s plane.
Request Relayed over Conference Call - Gould will say, in 2011, that he calls the Pentagon to make this request. [Lompoc Record, 9/11/2011; Santa Barbara News-Press, 9/11/2011] However, other evidence indicates that he contacts the Presidential Emergency Operations Center (PEOC) below the White House with the request, and the request is then passed on to the Pentagon over the air threat conference call. A transcript of the air threat conference call shows that at 10:14 a.m., Colonel Michael Irwin, the director of operations for the White House Military Office, who is in the PEOC, says he has “just talked to [the] mil aide” on Air Force One, and then adds: “We’d like AWACS over Louisiana. We’d like fighter escort.” [US Department of Defense, 9/11/2001 pdf file]
Fighters and AWACS Later Accompany Air Force One - An AWACS on a training mission off the coast of Florida is directed toward Air Force One and will accompany it all the way to Washington, DC (see Before 9:55 a.m. September 11, 2001). [Code One Magazine, 1/2002] Fighters will also arrive to escort the president’s plane. However, it will be over an hour before they reach it (see (11:29 a.m.) September 11, 2001). [USA Today, 9/11/2001] It is unclear if and when a refueling plane reaches Air Force One.

Entity Tags: US Department of Defense, Michael Irwin, Thomas Gould, Mark Tillman

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A lieutenant colonel at the White House repeatedly relays to the National Military Command Center (NMCC) at the Pentagon that Vice President Dick Cheney has confirmed that fighter jets are cleared to engage an inbound aircraft if they can verify that the aircraft is hijacked. The lieutenant colonel notifies the NMCC of the authorization over the air threat conference call (see 9:29 a.m.-9:34 a.m. September 11, 2001). Cheney, who is in the Presidential Emergency Operations Center (PEOC) below the White House, said at sometime between 10:10 and 10:15 that fighters could engage an aircraft that was reportedly approaching Washington (see (Between 10:10 a.m. and 10:15 a.m.) September 11, 2001). However, it is only when Cheney calls President Bush at 10:18 a.m. that Bush confirms the shootdown order (see 10:18 a.m.-10:20 a.m. September 11, 2001). The shootdown order will be received by NORAD, and then, at 10:31 a.m., sent out to its three air defense sectors in the continental US (see 10:31 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 41-42; Spencer, 2008, pp. 240]

Entity Tags: National Military Command Center, Richard (“Dick”) Cheney

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Less than 30 seconds after hearing that Flight 93 has crashed, NEADS receives a call informing it of yet another suspected hijacking in its area. Although the skies will be clear of all commercial and private aircraft soon after midday, false reports of hijackings will continue well into the afternoon. For hours, fighters above New York and Washington DC (and later Chicago and Boston) will race around intercepting suspicious aircraft. [Vanity Fair, 8/1/2006]

Entity Tags: Northeast Air Defense Sector

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Brigadier General David Wherley, the commander of the District of Columbia Air National Guard (DCANG), talks to a Secret Service agent at the White House regarding some questions he has about the rules of engagement for his fighter jets. [9/11 Commission, 8/28/2003] Wherley, who is at the headquarters of the DCANG’s 121st Fighter Squadron at Andrews Air Force Base, near Washington, has been talking over the phone with Becky Ediger, a senior Secret Service agent at the White House, and told his fighters can use “whatever force is necessary” to prevent an aircraft crashing into a building in the capital (see (10:15 a.m.) September 11, 2001). [Wall Street Journal, 3/22/2004 pdf file; Vogel, 2007, pp. 445-446; Spencer, 2008, pp. 218]
Wherley Concerned about Rules of Engagement - As Wherley will later tell the 9/11 Commission, he still has “some questions about rules of engagement” that his jets are supposed to follow. He “finally” speaks with a Secret Service agent who answers his concerns. (From the account Wherley gives to the 9/11 Commission, it is unclear if this agent is Ediger, or someone else.) The agent confirms that DCANG fighters are free to engage aircraft if they cannot successfully be diverted. This seems clear enough to Wherley, and, like the previous instructions he received, he interprets it as flying “weapons free,” meaning the decision whether his jets shoot down a threatening aircraft rests with the lead pilot.
Agent Possibly Standing next to Cheney - Wherley will tell the 9/11 Commission that the agent he talks to at this time is “standing next to the vice president.” [9/11 Commission, 8/28/2003; 9/11 Commission, 7/24/2004, pp. 44] If correct, this would mean they are in the Presidential Emergency Operations Center (PEOC) below the White House, where Vice President Dick Cheney was evacuated to earlier on (see (Shortly After 9:03 a.m.) September 11, 2001). [ABC News, 9/14/2002; 9/11 Commission, 7/24/2004, pp. 39-40]

Entity Tags: David Wherley, District of Columbia Air National Guard, Becky Ediger, US Secret Service

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

In a phone call with Vice President Dick Cheney, President Bush authorizes the military to shoot down hostile aircraft. Minutes earlier, in the Presidential Emergency Operations Center (PEOC) below the White House, a military aide had asked Cheney for the authority to engage what appeared to be an inbound aircraft, and Cheney had promptly given it (see (Between 10:10 a.m. and 10:15 a.m.) September 11, 2001). During a subsequent quiet moment, deputy White House chief of staff Josh Bolten, who is also in the PEOC, suggested to Cheney that he contact the president to confirm the engage order. Therefore at 10:18 a.m., according to White House logs, Cheney calls Bush, who is on board Air Force One, and speaks with him for two minutes. White House press secretary Ari Fleischer notes that at 10:20 a.m., Bush informs him that he has authorized the shootdown of aircraft, if necessary. According to the 9/11 Commission, “Fleischer’s 10:20 note is the first mention of shootdown authority.” [9/11 Commission, 7/24/2004, pp. 41 and 465] Bush’s senior adviser Karl Rove, who is also on Air Force One, gives a similar account, later telling NBC News that “at about 10:20,” Bush goes from his office into the private cabin in front of it, “and took a phone call, and came back in and said that he had talked to the vice president and to the secretary of defense and gave the authorization that [the] military could shoot down any planes not under control of their crews that were gearing critical targets.” [MSNBC, 9/11/2002] But other accounts indicate the president gives the shootdown authorization earlier than this. Bush and Cheney will claim that Bush gives the authorization during a call estimated to occur between about 10:00 and 10:15 (see (Between 10:00 a.m. and 10:15 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 40] Similarly, according to journalists Bob Woodward and Bill Sammon, Bush gives it in a call with Cheney soon after 9:56, when Air Force One takes off (see (Shortly After 9:56 a.m.) September 11, 2001). [Sammon, 2002, pp. 102; Woodward, 2002, pp. 17-18; Washington Post, 1/27/2002] Counterterrorism “tsar” Richard Clarke says it is given even earlier. He states that, at some point between about 9:38 and 9:56, he is instructed to tell the Pentagon it has authorization from the president to shoot down hostile aircraft (see (9:38 a.m.) September 11, 2001 and (Between 9:45 a.m. and 9:56 a.m.) September 11, 2001). [ABC News, 11/29/2003; Clarke, 2004, pp. 8]

Entity Tags: George W. Bush, Karl C. Rove, Richard (“Dick”) Cheney, Ari Fleischer

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

President Bush’s travels on 9/11.President Bush’s travels on 9/11. [Source: Yvonne Vermillion / MagicGrapix.com]Air Force One begins heading for Barksdale Air Force Base in Louisiana after the base is identified as a suitable interim destination for the president’s plane. [9/11 Commission, 7/24/2004, pp. 325] Washington, DC, was the plane’s original destination. [White House, 8/29/2002; Lompoc Record, 9/11/2011] But after taking off from Sarasota-Bradenton International Airport in Florida without a fixed destination (see 9:54 a.m. September 11, 2001), Air Force One changed course at around 10:10 a.m. and headed west (see (10:10 a.m.) September 11, 2001). This was because it had been determined that Washington was too unsafe for President Bush to return there (see (9:55 a.m.-10:04 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 39, 325] At that time, the plane’s new destination was undecided.
Military Base Sought for President to Make a Statement - Andrew Card, Bush’s chief of staff, who is with the president on Air Force One, will later recall, “And so we started looking at potential Air Force bases or Navy bases where we could land the plane.” [White House, 8/16/2002] Mark Rosenker, the director of the White House Military Office, will recall that Card comes up to him in the communications area of the plane and says, “We need to find a facility, a base that we can get to in a relatively short period of time so that the president can make a statement.” [White House, 8/29/2002]
Secret Service Told of Bush's Desire to Land - Card will recall: “I had a goal of landing the plane within an hour and a half. It was somewhat arbitrary, but I wanted to get the president down.” [White House, 8/16/2002] Card similarly tells Edward Marinzel, the head of the president’s Secret Service detail, that Bush wants to land so he can make a statement to the press. It is also noted “that the stop would provide an opportunity for the airplane to be refueled and those on board to effect necessary communication,” Marinzel will say. [United States Secret Service, 2001]
Offutt Air Base Rejected as Destination - Lieutenant Colonel Thomas Gould, Bush’s military aide, quickly researches the possibilities. [9/11 Commission, 7/24/2004, pp. 325] The first plan that is considered, according to Rosenker, is to fly all the way out to Offutt Air Force Base in Nebraska, but this idea is dismissed because it would take too long to get there, and it is “very important to the president to address the nation and make sure that the people could see that he was safe and in total control of the situation.” [White House, 8/29/2002] (Air Force One will in fact head to Offutt later in the day, landing there at 2:50 p.m. (see 2:50 p.m. September 11, 2001).)
Barksdale Makes 'the Greatest Sense' - Instead, at around 10:20 a.m., Gould identifies Barksdale Air Force Base as “an appropriate interim destination,” according to the 9/11 Commission Report. [9/11 Commission, 7/24/2004, pp. 325-326] Rosenker will recall: “Barksdale made the greatest sense to us. It was a highly secure Air Force base, had B-52s there; they had the capability to do what was necessary to secure Air Force One and to make sure that the president was safe, and make sure that we could provide the appropriate communications facility so the president could make his statement.” [White House, 8/29/2002]
Bush Agrees with Decision to Head to Barksdale - The final decision to head to Barksdale Air Base is made by Card, “after talking to the military and the Secret Service,” according to White House press secretary Ari Fleischer. [Fleischer, 2005, pp. 142] Bush agrees with the decision and Barksdale becomes his plane’s new destination. [Bush, 2010, pp. 130; Rove, 2010, pp. 255] Air Force One will land at Barksdale Air Force Base at around 11:45 a.m. (see 11:45 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 325]

Entity Tags: Ari Fleischer, Edward Marinzel, Andrew Card, Mark Rosenker, Thomas Gould, George W. Bush

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

William Haynes.William Haynes. [Source: C-SPAN]Timothy Flanigan, the deputy White House counsel, and John Bellinger, senior associate counsel to the president and legal adviser to the National Security Council, discuss whether the president has the legal authority to order the shooting down of a civilian aircraft and Flanigan then consults a Pentagon lawyer to get his opinion on the issue. [C-SPAN, 2/28/2009; Eichenwald, 2012, pp. 35-36] President Bush authorized the US military to shoot down hostile aircraft in a phone call with Vice President Dick Cheney at 10:18 a.m., according to the 9/11 Commission Report (see 10:18 a.m.-10:20 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 41] Flanigan, who is in the White House Situation Room, has heard about this and understands the reasons for Bush’s directive, but is concerned about its legality. He approaches Bellinger, mentions the shootdown order, and asks, “Do we have the legal authority nailed down for this?” Bellinger hands him an instant transcript of the conversation between Bush and Cheney. “Here’s the authority,” he says.
White House Lawyer Wants to Know the Opinion of the Military - Flanigan will later recall that he is currently certain of two things regarding the shootdown authorization. Firstly, since it has already been given, “any legal analysis was going to be woefully behind the event.” And secondly, he knows it “was completely justified as a matter of the president’s exercise of commander-in-chief authority to repel an immediate attack.” All the same, he feels uncomfortable. He realizes this is an issue for the military to consider. He therefore instructs an officer in the Situation Room to track down Defense Department General Counsel William Haynes. He is soon on the phone with the lawyer, who is at the Pentagon this morning, and tells him what he read in the transcript of Bush and Cheney’s conversation. Haynes says he already knows about the shootdown authorization. “We need the best possible rational legal basis for this,” Flanigan explains. “We’ve got commander-in-chief authority,” he continues, but adds, “Is there any other authority we can rely on?” Haynes says he will look into this.
Pentagon Lawyer Determines that Only the President Can Issue a Shootdown Order - Haynes thinks the most obvious issue with the shootdown authorization is constitutional, according to journalist and author Kurt Eichenwald. “Under the 14th Amendment, the passengers on those planes could not be deprived of their rights to life, liberty, and property without due process of law,” and “shooting them out of the sky didn’t meet that standard,” Eichenwald will write. Furthermore, Haynes thinks, the Fourth Amendment prohibits “unreasonable search and seizure,” and shooting down a commercial aircraft “would be quite a dramatic seizure” of the citizens on board. All the same, he knows that “the preamble of the Constitution spoke of providing for a common defense and promoting the general welfare,” and, “Under Article 2, the president was the commander in chief of the military.” He therefore determines that the issue of possibly shooting down a commercial aircraft is “a matter of self-defense, of protecting the citizenry, balanced against the rights of the passengers.” With this in mind, he concludes that a shootdown order “could be lawfully issued… but only by the president.” He soon returns to the phone and gives Flanigan his opinion.
Lawyer Says a NORAD Statute Authorizes Shooting Down Hostile Aircraft - However, according to Flanigan’s later recollection, Haynes gives a very different explanation why the president’s shootdown authorization was legal than the reasoning Eichenwald will describe. Flanigan will recall that Haynes tells him someone has already looked into the matter. “There is authority under…” he says, and then cites a “NORAD statute that gives the national command structure authority to deal with imminent threats in US airspace.” [C-SPAN, 2/28/2009; Eichenwald, 2012, pp. 35-36]

Entity Tags: William J. Haynes, Timothy E. Flanigan, John Bellinger

Timeline Tags: Complete 911 Timeline

Personnel at NORAD’s Northeast Air Defense Sector (NEADS) in Rome, New York, learn that Air Force One is airborne, around half an hour after it took off from Florida, and are told the plane is heading toward Washington, DC. [North American Aerospace Defense Command, 9/11/2001; North American Aerospace Defense Command, 9/11/2001; 9/11 Commission, 7/24/2004, pp. 325]
NEADS Learns President's Plane Is Airborne - Major Kevin Nasypany, the mission crew commander at NEADS, is briefed by a colleague that “Air Force One is airborne out of Florida, heading to Washington.” This is apparently the first time NEADS knows that the president’s plane is in the air. [North American Aerospace Defense Command, 9/11/2001; North American Aerospace Defense Command, 9/11/2001] But Air Force One took off from Sarasota-Bradenton International Airport in Florida about half an hour ago (see 9:54 a.m. September 11, 2001). [Washington Post, 1/27/2002; 9/11 Commission, 7/24/2004, pp. 325] And while some later accounts will state that the plane is indeed heading north, toward Washington, at this time (see (10:45 a.m.) September 11, 2001), according to other accounts, including the 9/11 Commission Report, it has turned west (see (10:10 a.m.) September 11, 2001) and is now flying toward Barksdale Air Force Base in Louisiana (see (10:20 a.m.) September 11, 2001). [USA Today, 9/11/2001; Sammon, 2002, pp. 108; Washington Post, 1/27/2002; 9/11 Commission, 7/24/2004, pp. 325]
Commander Told Fighters Will Escort Air Force One - Nasypany’s colleague continues: “We’ve got those four F-15s coming out of Langley. They’re done rolling.” [North American Aerospace Defense Command, 9/11/2001] He is presumably referring to F-15 fighter jets belonging to the 1st Fighter Wing at Langley Air Force Base in Virginia. [Langley Air Force Base, 11/2003; Airman, 9/2005] He says, “Two of [the F-15s] will be diverted to escort [Air Force One] at the appropriate time.” Nasypany says, “We need a plane out of the Air Force One.” He then asks his colleague, “Is he airborne now?” The colleague says yes.
Commander Told SEADS Is Providing Fighter Escort - Nasypany then says, “We’ve identified [Air Force One] as a special one.” His colleague replies: “We haven’t got him. Southeast does,” meaning NORAD’s Southeast Air Defense Sector (SEADS) at Tyndall Air Force Base, Florida. Referring to SEADS, Nasypany asks, “So they’ll have fighters on him?” His colleague says yes. [North American Aerospace Defense Command, 9/11/2001] However, fighters will only be noticed escorting Air Force One by those on the plane more than an hour later (see (11:29 a.m.) September 11, 2001). [USA Today, 9/11/2001]
Commander Passes on News about Air Force One - Nasypany then passes on the information about Air Force One to another colleague. He tells them: “Air Force One is airborne out of Florida, going to Washington. There should be F-15s on them by the time they hit our AOR [area of responsibility].” Nasypany restates that the president’s plane is “going to Washington. This is what I was just passed.” He says, “SEADS should be putting fighters on it,” but adds that “we’ll have to take over [in providing a fighter escort for Air Force One] once they hit our AOR.” [North American Aerospace Defense Command, 9/11/2001]

Entity Tags: Kevin Nasypany, Northeast Air Defense Sector

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Eric Edelman.Eric Edelman. [Source: US Department of Defense]An anonymous phone call is received at the White House in which the caller says Air Force One, the president’s plane, will be the next terrorist target and uses code words indicating they have inside information about government procedures. [Cheney, 9/11/2001; New York Times, 9/13/2001; Woodward, 2002, pp. 18] Air Force One is currently flying toward Barksdale Air Force Base in Louisiana, with President Bush on board (see (10:20 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 325] The White House receives a call from an anonymous individual, warning that the next target of the terrorist attacks will be Air Force One. The caller refers to the plane as “Angel.” [Sammon, 2002, pp. 106-107; Woodward, 2002, pp. 18; 9/11 Commission, 7/24/2004, pp. 554; Darling, 2010, pp. 60-61] “Angel” is the Secret Service’s code name for Air Force One. [Williams, 2004, pp. 81; CBS News, 11/25/2009] An unnamed “high White House official” will later say the use of “American code words” shows the caller has “knowledge of procedures that made the threat credible.” [New York Times, 9/13/2001]
Government Officials Told about Threat - News of the threatening call is promptly passed on to government officials in the Presidential Emergency Operations Center (PEOC)—a bunker below the White House—and reported on the Pentagon’s air threat conference call. [US Department of Defense, 9/11/2001 pdf file; Newsweek, 12/30/2001; 9/11 Commission, 7/24/2004, pp. 554; Darling, 2010, pp. 60-61] Vice President Dick Cheney, who is in the PEOC, will comment that the news “reinforced the notion here… that the government has been targeted and that we need to be extra careful about making certain we protected the continuity of government, secured the president, secured the presidency.” [White House, 11/19/2001] According to Major Robert Darling of the White House Military Office, who is also in the PEOC, “The talk among the principals in the room quickly determined that the use of a code word implied that the threat to Air Force One and the president could well be from someone with access to [the president’s] inner circle—possibly someone who was near the president at that very moment.” [Darling, 2010, pp. 61]
Accounts Conflict over Who Receives Call - It is unclear who at the White House answers the call in which the threat against Air Force One is made. The call is received by the White House switchboard, according to some accounts. [Sammon, 2002, pp. 106; Fleischer, 2005, pp. 141-142] Other accounts will indicate it is received by the White House Situation Room. [9/11 Commission, 7/24/2004, pp. 554; Darling, 2010, pp. 60-61] Eric Edelman, a member of Cheney’s staff who is in the PEOC, will say the call is received by the Secret Service. [White House, 10/25/2001] But two Secret Service agents who are on duty today will deny “that their agency played any role in receiving or passing on a threat to the presidential jet,” according to the Wall Street Journal. [Wall Street Journal, 3/22/2004 pdf file] However, a Secret Service pager message will be sent at 10:32 a.m., which states that the “JOC”—the Secret Service Joint Operations Center at the White House—has received an “anonymous call” reporting that “Angel is [a] target.” [CBS News, 11/25/2009]
Military Officer Passes on Details of Threat - Officials in the PEOC reportedly learn about the threat to Air Force One from a military officer working in the center. Although Cheney will say the threat “came through the Secret Service,” he will say later this year that he is unsure who passed the details of it to those in the PEOC. [Meet the Press, 9/16/2001; White House, 11/19/2001] An official in Cheney’s office will say in 2004 that Cheney was informed of the threat by “a uniformed military person” manning the PEOC, although Cheney and his staff are unaware who that individual was. [Wall Street Journal, 3/22/2004 pdf file] National Security Adviser Condoleezza Rice will say that those in the PEOC are told about the threat by a “communicator,” meaning one of the military officers who works in the PEOC, and is responsible for “establishing phone lines and video lines, and staying in touch with the National Military Command Center” at the Pentagon. [White House, 11/1/2001] The military officer Rice is referring to may be Darling. Darling will recall that he answers a call from the White House Situation Room about the threat to Air Force One and then passes on the information he receives to Rice, telling her, “Ma’am, the [Situation Room] reports that they have a credible source in the Sarasota, Florida, area that claims Angel is the next target.” Rice immediately passes on the news to Cheney, according to Darling. [Darling, 2010, pp. 60-61] Cheney will subsequently call Bush and tell him about the threat (see (10:32 a.m.) September 11, 2001). [Sammon, 2002, pp. 106-107; CBS News, 9/11/2002]
Reason for 'Bogus' Threat Unclear - The threat will be determined to be “almost surely bogus,” according to Newsweek. [Newsweek, 12/30/2001] The Secret Service’s intelligence division tracked down the origin of this threat,” the 9/11 Commission Report will state, “and, during the day, determined that it had originated in a misunderstanding by a watch officer in the White House Situation Room.” Although the 9/11 Commission will say it found the intelligence division’s “witnesses on this point to be credible,” Deborah Loewer, the director of the White House Situation Room, will dispute this account. [9/11 Commission, 7/24/2004, pp. 554] By the end of 2001, White House officials will say they still do not know where the threat came from. [Newsweek, 12/30/2001] Darling will write in 2010, “To this day, it has never been determined why either the ‘credible source’ or Situation Room personnel used that code word [i.e. ‘Angel’] in their report to the PEOC.” [Darling, 2010, pp. 62] “The best we can tell,” Rice will say, is that “there was a call that talked about events—something happening to the president on the ground in Florida. And that somehow got interpreted as Air Force One.” She will say that the fact the caller knew the code name for Air Force One is “why we still continue to suspect it wasn’t a crank call.” [White House, 11/1/2001] However, former Secret Service officials will say the code name wasn’t an official secret, but instead “a radio shorthand designation that had been made public well before 2001.” [Wall Street Journal, 3/22/2004 pdf file]

Entity Tags: Eric Edelman, Condoleezza Rice, Richard (“Dick”) Cheney, Deborah Loewer, US Secret Service, Robert J. Darling, White House

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

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