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Context of '(5:20 p.m.) September 11, 2001: WTC Building 7 Collapses; Cause Remains Unclear'

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With the approval of President Harry S. Truman, the US government constructs a massive 200,000-square-foot underground facility along the Maryland-Pennsylvania border, about seven miles north of Camp David and about 65 miles north of Washington, DC. Site-R at Raven Rock, officially known as the Alternate Joint Communications Center, is one of 96 bunkers being assembled around the nation’s capital in preparation for a potential nuclear conflict with the Soviet Union (see 1950-1962). Site-R is designed to serve as a complete backup to the Pentagon in times of war and is complete with state-of-the-art technology, alternate command posts, war rooms, and living spaces for top officials. The subterranean fortress resembles a small city, with all the basic necessities for sustaining a population in the thousands for months at a time. The site is equipped with its own self-generating power supply, offices, medical clinic, fire department, mail service center, dining halls, and dormitories. The facility is said to have its own a chapel, two fishing lakes, a barbershop, a drug store, and even a bowling alley. There are also rumors that an underground tunnel connects Site-R to Camp David less than 10 miles to the south. Decades later, Vice President Dick Cheney and other high-ranking officials will relocate to Site-R in the aftermath of the terrorist attacks of September 11, 2001 (see (11:00 a.m.) September 11, 2001 and September 12, 2001-2002). [Pittsburgh Post-Gazette, 8/7/1985; Washington Post, 5/31/1992; New York Times, 12/2/2000; Gannett News Service, 6/25/2002; Knight Ridder, 7/20/2004]

Entity Tags: Harry S. Truman, Site R, Camp David

Timeline Tags: Civil Liberties

Donald Rumsfeld and Dick Cheney, along with then-President Gerald Ford, April 28, 1975.Donald Rumsfeld and Dick Cheney, along with then-President Gerald Ford, April 28, 1975. [Source: David Hume Kennerly / Gerald R. Ford Library] (click image to enlarge)Throughout the 1980s, Dick Cheney and Donald Rumsfeld are key players in one of the most highly classified programs of the Reagan administration. Presently, Cheney is working as a Republican congressman, while Rumsfeld is head of the pharmaceutical company G. D. Searle. At least once per year, they both leave their day jobs for periods of three or four days. They head to Andrews Air Force Base, near Washington, DC, and along with 40 to 60 federal officials and one member of the Reagan Cabinet are taken to a remote location within the US, such as an underground bunker. While they are gone, none of their work colleagues, or even their wives, knows where they are. They are participating in detailed planning exercises for keeping government running during and after a nuclear war with the Soviet Union.
Unconstitutional 'Continuity of Government' - This highly secret “Continuity of Government” (COG) program is known as Project 908. The idea is that if the US were under a nuclear attack, three teams would be sent from Washington to separate locations around the US to prepare to take leadership of the country. If somehow one team was located and hit with a nuclear weapon, the second or third team could take its place. Each of the three teams includes representatives from the State Department, Defense Department, CIA, and various domestic-policy agencies. The program is run by a new government agency called the National Program Office. Based in the Washington area, it has a budget of hundreds of million dollars a year, which grows to $1 billion per year by the end of Reagan’s first term in office. Within the National Security Council, the “action officer” involved in the COG program is Oliver North, who is a key figure in the mid-1980s Iran-Contra scandal. Reagan’s Vice President, George H. W. Bush, also supervises some of the program’s efforts. As well as Cheney and Rumsfeld, other known figures involved in the COG exercises include Kenneth Duberstein, who serves for a time as President Reagan’s chief of staff, and future CIA Director James Woolsey. Another regular participant is Richard Clarke, who on 9/11 will be the White House chief of counterterrorism (see (1984-2004)). The program, though, is extraconstitutional, as it establishes a process for designating a new US president that is nowhere authorized in the US Constitution or federal law. After George H. W. Bush is elected president in 1988 and the effective end of the Soviet Union in 1989, the exercises continue. They will go on after Bill Clinton is elected president, but will then be based around the threat posed by terrorists, rather than the Soviet Union (see 1992-2000). According to journalist James Mann, the participation of Rumsfeld and Cheney in these exercises demonstrates a broader truth about them: “Over three decades, from the Ford administration onward, even when they were out of the executive branch of government, they were never too far away; they stayed in touch with its defense, military, and intelligence officials and were regularly called upon by those officials. Cheney and Rumsfeld were, in a sense, a part of the permanent, though hidden, national security apparatus of the United States.” [Mann, 2004, pp. 138-145; Atlantic Monthly, 3/2004; Washington Post, 4/7/2004; Cockburn, 2007, pp. 85]
No Role for Congress - According to one participant, “One of the awkward questions we faced was whether to reconstitute Congress after a nuclear attack. It was decided that no, it would be easier to operate without them.” Thus the decision is made to abandon the Constitutional framework of the nation’s government if this plan is ever activated. [Dubose and Bernstein, 2006, pp. 198]
Reactivated after 9/11 - The plan they rehearse for in the COG exercises will be activated, supposedly for the first time, in the hours during and after the 9/11 attacks (see (Between 9:45 a.m. and 9:56 a.m.) September 11, 2001). [Washington Post, 3/1/2002] Mann subsequently comments, “The program is of particular interest today because it helps to explain the thinking and behavior of the second Bush Administration in the hours, days, and months after the terrorist attacks on September 11, 2001.” [Atlantic Monthly, 3/2004]

Entity Tags: Richard A. Clarke, Richard (“Dick”) Cheney, Oliver North, National Program Office, James Woolsey, Kenneth Duberstein, Donald Rumsfeld, George Herbert Walker Bush

Timeline Tags: Complete 911 Timeline, 9/11 Timeline, Civil Liberties

An E-4B Airborne Command Post.An E-4B Airborne Command Post. [Source: US Air Force] (click image to enlarge)During the 1980s, top-secret exercises are regularly held, testing a program called Continuity of Government (COG) that would keep the federal government functioning during and after a nuclear war (see 1981-1992). The program includes a special plane called the National Emergency Airborne Command Post (NEACP). This is a modified Boeing 747, based at Andrews Air Force Base, near Washington, DC that has its own conference room and special communications gear. Nicknamed the “Doomsday” plane, it could act as an airborne command post from where a president could run the country during a nuclear war. One of the COG exercises run by the Reagan administration involves a team of officials actually staying aloft in the NEACP for three days straight. The team cruises across the US, and up and down the coasts, periodically being refueled in mid-air. [Schwartz, 1998; Mann, 2004, pp. 144] Dick Cheney and Donald Rumsfeld participate in the COG exercises, though whether they are aboard the NEACP in this particular one is unknown. [Atlantic Monthly, 3/2004] The plan that is being rehearsed for in the exercises will be activated in response to the 9/11 attacks (see (Between 9:45 a.m. and 9:56 a.m.) September 11, 2001). Also on 9/11, three Doomsday planes (then known as “National Airborne Operations Center” planes) will be in the air, due to an exercise taking place that morning called Global Guardian (see Before 9:00 a.m. September 11, 2001). [Schwartz, 1998; Omaha World-Herald, 2/27/2002]

Entity Tags: Donald Rumsfeld, Richard (“Dick”) Cheney

Timeline Tags: Complete 911 Timeline, 9/11 Timeline, Civil Liberties

Richard Clarke, who will be the counterterrorism “tsar” on 9/11, regularly participates in a series of highly secret “Continuity of Government” (COG) exercises. [Washington Post, 4/7/2004] Throughout the 1980s, the COG exercises rehearse how to keep the federal government running during and after a nuclear war with the Soviet Union (see 1981-1992). After the fall of the Soviet Union, the exercises continue, but based instead around a possible terrorist attack on the United States (see 1992-2000). [Atlantic Monthly, 3/2004] In 2004, Clarke will reveal that he has participated regularly in these exercises over the previous 20 years. He recalls that he had “gone off into caves in mountains in remote locations and spent days on end in miserable conditions, pretending that the rest of the world had blown up, and going through the questions, going through the drill.” He adds: “Everyone there play acts that it’s really happened. You can’t go outside because of the radioactivity. You can’t use the phones because they’re not connected to anything.” He also describes the COG plan requiring coded communications, saying: “There’s an elaborate system for the people in this network, first of all, to verify each other’s identity. That person on the other end has a certain password and information that they have to pass for us to believe that they’re who they say they are.” [Washington Post, 4/7/2004; ABC News, 4/25/2004] Clarke was a senior analyst at the State Department since 1979, and rises to prominence during the Reagan administration when he becomes deputy assistant secretary of state for intelligence. [Washington Post, 3/13/2003; BBC, 3/22/2004] After being a member of the National Security Council since 1992, in 1998 he is appointed as counterterrorism “tsar” (see May 22, 1998). [9/11 Commission, 3/24/2004 pdf file; New York Review of Books, 5/13/2004; Independent, 6/14/2004] According to journalist James Mann, the COG program is of particular interest because it helps explain the thinking and behavior of the Bush administration “in the hours, days, and months after the terrorist attacks on September 11, 2001.” [Atlantic Monthly, 3/2004] On the morning of 9/11, Clarke is in fact responsible for activating the COG plan, the first time it is ever implemented (see (Between 9:45 a.m. and 9:56 a.m.) September 11, 2001). [Clarke, 2004, pp. 8; ABC News, 4/25/2004] Also participating in the COG exercises, at least throughout at 1980s, are Dick Cheney and Donald Rumsfeld, who on 9/11 are the vice president and secretary of defense, respectively. [Atlantic Monthly, 3/2004]

Entity Tags: Richard A. Clarke

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

President Ronald Reagan signs a directive that contributes to the modern era of “continuity planning,” which will ensure the maintenance of a functioning government in the event of a catastrophic attack on Washington, DC. This Continuity of Government (COG) plan will be activated for the first time on 9/11, in response to the terrorist attacks that day (see (Between 9:45 a.m. and 9:56 a.m.) September 11, 2001). [Washington Post, 3/1/2002; ABC News, 4/25/2004] National Security Decision Directive 188 (NSDD 188), “Government Coordination for National Security Emergency Preparedness,” states that it is the policy of the United States to have capabilities at all levels of government to respond to a range of national security emergencies, “from major natural calamities to hostile attacks on the nation.” The US policy “includes an emergency mobilization preparedness program which provides an effective capability to meet defense and essential civilian needs during those emergencies.” The National Security Council (NSC) is assigned as the “principal forum” where the national security emergency preparedness policy will be considered, and the Federal Emergency Management Agency (FEMA) is to “assist in the implementation of this policy through a coordinating role with the other federal agencies.” NSDD 188 also assigns responsibility for continuity planning to an interagency panel that includes the Office of Management and Budget, and the Defense, Treasury, and Justice Departments. [US President, 9/16/1985; Washington Post, 3/1/2002] A subsequent executive order in 1988 will apply the COG plan to “any national security emergency situation that might confront the nation” (see November 18, 1988), and a presidential directive in 1998 will update it to specifically deal with the emerging threat posed by terrorists (see Early 1998 and October 21, 1998). [US President, 11/18/1988; Clarke, 2004, pp. 166-167 and 170; Washington Post, 6/4/2006]

Entity Tags: Ronald Reagan

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

President Ronald Reagan signs a directive that details the US government’s plan for dealing with national emergencies, including a nuclear attack against the country. Executive Order 12656, “Assignment of Emergency Preparedness Responsibilities,” sets out the specific responsibilities of federal departments and agencies in national security emergencies. [US President, 11/18/1988] It deals with the nation’s Continuity of Government (COG) plan, which would ensure the federal government continued to function should such an emergency occur. [Washington Post, 3/1/2002; Atlantic Monthly, 3/2004] The order states, “The policy of the United States is to have sufficient capabilities at all levels of government to meet essential defense and civilian needs during any national security emergency.” It defines a “national security emergency” as “any occurrence, including natural disaster, military attack, technological emergency, or other emergency, that seriously degrades or seriously threatens the national security of the United States.” The order directs the head of every federal department and agency to “ensure the continuity of essential functions” during such an emergency by, among other things, “providing for succession to office and emergency delegation of authority.” According to Executive Order 12656, the National Security Council is “the principal forum for consideration of national security emergency preparedness policy,” and the director of the Federal Emergency Management Agency (FEMA) is to “assist in the implementation of national security emergency preparedness policy by coordinating with the other federal departments and agencies and with State and local governments.” [US President, 11/18/1988] The COG plan this directive deals with will be activated for the first time on 9/11, in response to the terrorist attacks that day (see (Between 9:45 a.m. and 9:56 a.m.) September 11, 2001). [Washington Post, 3/1/2002; ABC News, 4/25/2004] Author Peter Dale Scott will later comment that, by applying the COG plan to “any national security emergency,” Executive Order 12656 means that the attacks of 9/11 will meet the requirements for the plan to be put into action. [Scott, 2007, pp. 185-186] In fact, a presidential directive in 1998 will update the COG plan specifically to deal with the threat posed by terrorists (see Early 1998 and October 21, 1998). [Clarke, 2004, pp. 166-167 and 170; Washington Post, 6/4/2006]

Entity Tags: Ronald Reagan

Timeline Tags: Complete 911 Timeline, 9/11 Timeline, Civil Liberties

During the 1980s, Dick Cheney and Donald Rumsfeld were regular participants in top-secret exercises, designed to test a program called Continuity of Government (COG) that would keep the federal government functioning during and after a nuclear war with the Soviet Union (see 1981-1992). Despite the fall of the Berlin Wall and the collapse of the Soviet Union, the COG exercises continue into the 1990s, being budgeted still at over $200 million per year.
Exercises Prepare for Terrorist Attacks - Now, terrorists replace the Soviet Union as the imagined threat in the exercises. The terrorism envisaged is almost always state-sponsored, with the imagined terrorists acting on behalf of a government. According to journalist James Mann, the COG exercises are abandoned fairly early in the Clinton era, as the scenario is considered farfetched and outdated. However another journalist, Andrew Cockburn, suggests they continue for longer.
Exercise Participants Are Republican Hawks - Cockburn adds that, while the “shadow government” created in the exercises had previously been drawn from across the political spectrum, now the players are almost exclusively Republican hawks. A former Pentagon official with direct knowledge of the program will later say: “It was one way for these people to stay in touch. They’d meet, do the exercise, but also sit around and castigate the Clinton administration in the most extreme way. You could say this was a secret government-in-waiting. The Clinton administration was extraordinarily inattentive, [they had] no idea what was going on.” [Atlantic Monthly, 3/2004; Cockburn, 2007, pp. 88]
Richard Clarke Participates - A regular participant in these COG exercises is Richard Clarke, who on 9/11 will be the White House chief of counterterrorism (see (1984-2004)). [Washington Post, 4/7/2004; ABC News, 4/25/2004] Although he will later come to prominence for his criticisms of the administration of President George W. Bush, some who have known him will say they consider Clarke to be hawkish and conservative (see May 22, 1998). [Boston Globe, 3/29/2004; US News and World Report, 4/5/2004] The Continuity of Government plan will be activated, supposedly for the first time, in the hours during and after the 9/11 attacks (see (Between 9:45 a.m. and 9:56 a.m.) September 11, 2001). [Washington Post, 3/1/2002]

Entity Tags: Clinton administration, Andrew Cockburn, Richard A. Clarke, Donald Rumsfeld, Richard (“Dick”) Cheney, James Mann, US Department of Defense

Timeline Tags: Complete 911 Timeline, 9/11 Timeline, Civil Liberties

The Clinton administration reorganizes the Federal Emergency Management Agency (FEMA), shifting resources away from secret projects and into disaster relief programs. During the previous two administrations, FEMA’s resources were overwhelmingly geared towards the highly classified Continuity of Government program, meant to keep the government functioning in times of extreme national emergency (see April 1, 1979-Present). The changes to the disaster agency are prompted by strong criticism of FEMA’s response to Hurricane Andrew (see August-September 1992). The secret COG programs are scaled back, but not totally discontinued. The newly appointed director of FEMA, James Lee Witt, eliminates FEMA’s secretive National Preparedness Directorate and shifts its responsibilities to other sections of the disaster agency. FEMA’s budget shows a dramatic drop in funding for secret projects, from about $100 million in 1993 to only $7.5 million in 1994. “What [Director Witt has] done is put FEMA in an all-hazards approach and put it aboveboard,” says FEMA spokesperson Morrie Goodman. “There are, of course,” Goodman adds, “certain areas that can’t be discussed or even acknowledged. That’s just the nature of the beast.” Indeed, uncertainties remain regarding the true extent of FEMA’s reformation. As Mother Jones magazine notes, the reduced classified budget “reflects only a fragment of FEMA’s investment in doomsday preparations, given that many former projects have been redesignated as ‘dual-use’ responses for both natural disasters and national security emergencies.” According to Mother Jones, “much of the doomsday bureaucracy remains intact, parts of the fifth floor are still restricted, and there has been no concerted effort to declassify the underground command posts.” Government officials will claim in 1994 that the COG program is coming to a total end (see April 18, 1994), but FEMA will continue to pursue its secret agenda for years to come (see April 1, 1979-Present). [National Academy of Public Administration, 2/1993 pdf file; Gup and Aftergood, 1/1994; New York Times, 4/18/1994; Sylves, 5/1994]

Entity Tags: James Lee Witt, Federal Emergency Management Agency, National Preparedness Directorate, Clinton administration

Timeline Tags: Civil Liberties

Bomb damage in underground levels of the WTC in 1993.Bomb damage in underground levels of the WTC in 1993. [Source: Najlah Feanny/ Corbis]An attempt to topple the World Trade Center in New York City fails, but six people are killed and over 1,000 injured in the misfired blast. The explosion is caused by the detonation of a truck bomb in the underground parking garage. An FBI explosives expert will later state, “If they had found the exact architectural Achilles’ heel or if the bomb had been a little bit bigger, not much more, 500 pounds more, I think it would have brought her down.” Ramzi Yousef, who has close ties to Osama bin Laden, organizes the attempt. [Village Voice, 3/30/1993; US Congress, 2/24/1998] The New York Times will report on Emad Salem, an undercover agent who will be the key government witness in the trial against Yousef. Salem will testify that the FBI knew about the attack beforehand and told him it would thwart the attack by substituting a harmless powder for the explosives. However, an FBI supervisor called off this plan and the bombing was not stopped. [New York Times, 10/28/1993] Other suspects were ineptly investigated before the bombing as early as 1990. Several of the bombers were trained by the CIA to fight in the Afghan war and the CIA will conclude, in internal documents, that it was “partly culpable” for this bombing (see January 24, 1994). [Independent, 11/1/1998] 9/11 mastermind Khalid Shaikh Mohammed is an uncle of Yousef and also has a role in the bombing (see March 20, 1993). [Independent, 6/6/2002; Los Angeles Times, 9/1/2002] One of the bombers even leaves a message, which will be found by investigators, stating, “Next time, it will be very precise.” [Associated Press, 9/30/2001]

Entity Tags: Khalid Shaikh Mohammed, Federal Bureau of Investigation, Ramzi Yousef, Osama bin Laden, World Trade Center, Emad Salem, Central Intelligence Agency

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Government officials say the highly classified “doomsday” project, also known as the Continuity of Government (COG) program, is being shut down. The secretive program was first designed during the cold war to keep the government functioning in the event of a nuclear conflict with the Soviet Union. “The nuclear tensions of that era having subsided, the project has less than six months to live,” the New York Times reports, citing Pentagon officials. [New York Times, 4/18/1994] Despite the claims, the classified plans will not be discontinued. The Clinton administration will actually update the protocols and place a new emphasis on weapons of mass destruction and counterterrorism (see June 21, 1995, October 21, 1998 and Early 1998). The COG program will be officially activated for the first time during the 9/11 attacks and later extended indefinitely (see (Between 9:45 a.m. and 9:56 a.m.) September 11, 2001). [Washington Post, 3/1/2002]

Entity Tags: Clinton administration

Timeline Tags: Civil Liberties

Concerns that terrorists may obtain a nuclear, chemical, or biological weapon inspire the Clinton administration to assign new counterterrorism responsibilities within the federal government. After at least a year of interagency planning, President Clinton signs classified Presidential Decision Directive 39, US Policy on Counterterrorism. According to author Steve Coll, the directive is the “first official recognition by any American president” of the threat posed by terrorists using weapons of mass destruction. [Coll, 2004, pp. 318] “The acquisition of weapons of mass destruction by a terrorist group, through theft or manufacture, is unacceptable,” the directive declares. “There is no higher priority than preventing the acquisition of this capability or removing this capability from terrorist groups potentially opposed to the US.” PDD-39 is never fully disclosed to the public, but parts of it will be declassified in February 1997. The directive assigns specific counterterrorism responsibilities to the attorney general, the directors of the CIA and FBI, and the secretaries of state, defense, transportation, treasury, and energy. PDD-39 also assigns “Consequence Management” responsibilities to the Federal Emergency Management Agency (FEMA). When PDD-39 is partially declassified, a paragraph reaffirming a controversial detention policy is inadvertently disclosed. The paragraph, which is marked ”(S)” for secret, claims terrorism suspects may be detained by the US anywhere in world without the consent of the home country. “If we do not receive adequate cooperation from a state that harbors a terrorist whose extradition we are seeking, we shall take appropriate measures to induce cooperation,” the directive states. “Return of suspects by force may be effected without the cooperation of the host government, consistent with the procedures outlined in NSD-77, which shall remain in effect.” National Security Directive 77, or NSD-77, was signed by President George H. W. Bush and is entirely classified. [Presidential Decision Directive 39, 6/21/1995; White House, 6/21/1995; Associated Press, 2/5/1997; Federation of American Scientists, 9/26/2002; 9/11 Commission, 3/24/2004]

Entity Tags: George Herbert Walker Bush, William Jefferson (“Bill”) Clinton, Clinton administration

Timeline Tags: Civil Liberties

Jerome HauerJerome Hauer [Source: Public domain]New York City Mayor Rudolph Giuliani establishes the city’s Office of Emergency Management (OEM). This is tasked with coordinating the city’s overall response to major incidents, including terrorist attacks. [Gotham Gazette, 9/12/2001; 9/11 Commission, 7/24/2004, pp. 83-284] It will also be involved in responding to routine emergencies on a daily basis. [9/11 Commission, 5/18/2004 pdf file] OEM comprises personnel drawn from various City agencies, including police and fire departments, and emergency medical services. It begins with a staff of just 12, but by 9/11 this will have increased to 72. Its first director is counterterrorism expert Jerome Hauer. [New York Times, 7/27/1999] Richard Sheirer will take over from him in February 2000 and will be OEM director on 9/11. [New York Magazine, 10/15/2001; Jenkins and Edwards-Winslow, 9/2003, pp. 12 pdf file; 9/11 Commission, 5/18/2004 pdf file] OEM is responsible for improving New York’s response to potential major incidents by conducting regular training exercises involving various city agencies, particularly the police and fire departments (see 1996-September 11, 2001). [9/11 Commission, 7/24/2004, pp. 283] According to Steven Kuhr, its deputy director from 1996 to 2000, one of the key focuses of the office is counterterrorism work, “responding to the consequence of a chemical weapons attack, a biological weapons attack, or a high-yield explosive event.” [CNN, 1/16/2002] Furthermore, OEM’s Watch Command is able to constantly monitor all the city’s key communications channels, including all emergency services frequencies, state and national alert systems, and local, national, and international news. It also monitors live video feeds from New York Harbor and the city’s streets. [9/11 Commission, 5/18/2004 pdf file; 9/11 Commission, 7/24/2004, pp. 283, 542] In June 1999, Giuliani will open the OEM’s Command Center on the 23rd floor of World Trade Center Building 7 (see June 8, 1999).

Entity Tags: Rudolph (“Rudy”) Giuliani, Office of Emergency Management, Jerome Hauer, Richard Sheirer

Timeline Tags: Complete 911 Timeline

Richard Clarke, the chair of the White House’s Counterterrorism Security Group, updates the US Continuity of Government (COG) program. National Security Adviser Sandy Berger has become aware that terrorism and domestic preparedness are now major issues. He suggests the idea of a “national coordinator” for counterterrorism, and that this post should be codified by a new Presidential Decision Directive (PDD). Clarke therefore drafts three new directives. The third, tentatively titled “PDD-Z,” updates the COG program. [Clarke, 2004, pp. 166-167] This program, which dates back to the cold war, was originally designed to ensure the US government would continue to function in the event of a nuclear war with the Soviet Union. [Atlantic Monthly, 3/2004] Clarke will later say it “had been allowed to fall apart when the threat of a Soviet nuclear attack had gone away.” [Clarke, 2004, pp. 167] He will explain: “We thought that individual buildings in Washington, and indeed perhaps all of Washington, could still come under attack, only it might not be from the former Soviet Union.… It might be with a terrorist walking a weapon into our city.” [CBS, 9/11/2001] Therefore, “If terrorists could attack Washington, particularly with weapons of mass destruction, we needed to have a robust system of command and control, with plans to devolve authority and capabilities to officials outside Washington.” [Clarke, 2004, pp. 167] President Clinton will sign “PDD-Z” on October 21, 1998, as PDD-67, “Enduring Constitutional Government and Continuity of Government Operations” (see October 21, 1998). The two other directives drafted by Clarke will become PDD-62 (see May 22, 1998) and PDD-63. [Clarke, 2004, pp. 170; Washington Post, 6/4/2006] By February 1999, according to the New York Times, Clarke will have written at least four classified presidential directives on terrorism, which “expand the government’s counterterrorism cadres into the $11 billion-a-year enterprise he now coordinates.” [New York Times, 2/1/1999] Clarke is a regular participant in secret COG exercises (see (1984-2004)), and will activate the COG plan for the first time on the day of 9/11 (see (Between 9:45 a.m. and 9:56 a.m.) September 11, 2001).

Entity Tags: Richard A. Clarke, Sandy Berger

Timeline Tags: Complete 911 Timeline, 9/11 Timeline, Civil Liberties

President Clinton creates the new post of National Coordinator for Security, Infrastructure, Protection, and Counterterrorism. He names Richard Clarke for the job, and due to the length of the title, Clarke soon becomes known as the counterterrorism “tsar.” [New York Times, 5/23/1998; Washington Post, 4/2/2000] This position is outlined in a new presidential directive on counterterrorism, Presidential Decision Directive 62 (PDD-62), which also outlines goals of fighting terrorism and attempts to strengthen interagency coordination of counterterrorism efforts. [9/11 Commission, 3/24/2004] Clarke, who had been working on terrorism issues since the start of the Clinton administration, has more symbolic than actual power in the new position. For instance, he only has a staff of 12, compared to a staff of hundreds for the drug “tsar,” and by law he is not allowed to order law enforcement agents, soldiers, or spies to do anything. He does not have any control over budgets. But he is allowed to sit on Cabinet level meetings that involve terrorism. [Clarke, 2004, pp. 170; 9/11 Commission, 7/24/2004, pp. 101] Clarke has a long record of prior government service, beginning in 1973 as a nuclear weapons analyst in the Office of the Secretary of Defense. [CBS News, 3/30/2004] He came to prominence in the Reagan administration as the deputy assistant secretary of state for intelligence from 1985 to 1989. Having left the State Department in 1992, he has spent the past six years on the National Security Council staff. [Washington Post, 3/13/2003; BBC, 3/22/2004; Associated Press, 3/27/2004] After 9/11 Clarke will become well known for his criticisms of the George W. Bush administration (see March 21, 2004 and March 24, 2004), but some who know him consider him to be politically conservative. [Boston Globe, 3/29/2004] According to the Washington Post, many within the Clinton administration view Clarke as a hawk. [Washington Post, 3/23/2004] Robert Gelbard, who worked with him at the State Department in the early 1990s, says he is “no liberal. He is very hawkish.” [US News and World Report, 4/5/2004] Vince Cannistraro, a former CIA official who worked with Clarke in the 1980s, says, “You can’t accuse him of being passive or too liberal on foreign policy.” [Washington Post, 3/23/2004] At the time of the 2000 election he will be a registered Republican, and he votes that year for John McCain in the Republican presidential primary. [New York Times, 3/23/2004; Salon, 3/24/2004; Time, 4/5/2004] Larry DiCara, the former president of the Boston City Council who knew Clarke when he was younger, later recalls: “He was fiercely conservative at a time when just about everyone in Boston was a Democrat.… I’m amazed he worked for [President] Clinton.” Clarke, however, will later praise Clinton, and in an interview in 2002 will describe himself as “not a partisan figure.” [Boston Globe, 3/29/2004]

Entity Tags: Vincent Cannistraro, Larry DiCara, Robert Gelbard, Richard A. Clarke, William Jefferson (“Bill”) Clinton

Timeline Tags: Complete 911 Timeline

President Clinton issues Presidential Decision Directive 67 (PDD-67), which updates the US Continuity of Government (COG) program in line with the emerging threat posed by terrorists. [Clarke, 2004, pp. 166-167 and 170; Washington Post, 6/4/2006] PDD-67, “Enduring Constitutional Government and Continuity of Government Operations,” requires agencies to plan for governmental continuity if the US is hit by a major terrorist attack. [Knight Ridder, 11/17/1999; Federation of American Scientists, 12/12/2000] The directive is classified and there is no White House fact sheet summarizing its contents. [Federation of American Scientists, 12/12/2000; US Congress. House. Committee on Government Reform, 4/22/2004] But according to Energy Department documents, the new COG plan “could be triggered by an event worse than what’s expected from the Y2K problem and comparable to the 1995 Oklahoma City bombing.” [Knight Ridder, 11/17/1999] According to the Washington Post, the result of PDD-67 will be that “every single government department and agency [is] directed to see to it that they could resume critical functions within 12 hours of a warning, and keep their operations running at emergency facilities for up to 30 days.” [Washington Post, 6/4/2006] The directive puts the Federal Emergency Management Agency (FEMA)—which is responsible for planning for and responding to disasters—in charge of the COG program. [US Congress. House. Committee on Government Reform, 4/28/2005, pp. 4 pdf file] Within FEMA, the Office of National Security Affairs will specifically be responsible for COG activities. [Larson and Peters, 2001, pp. 103] FEMA’s responsibilities will include providing guidance for agencies to develop their continuity plans (see July 26, 1999), and the coordination of interagency exercises. [US Congress. House. Committee on Government Reform, 4/28/2005, pp. 4 pdf file] Richard Clarke, who has now been appointed counterterrorism “tsar” (see May 22, 1998), drafted PDD-67 earlier in the year (see Early 1998). [Clarke, 2004, pp. 166-167] The COG plan will be activated for the first time on the morning of 9/11 (see (Between 9:45 a.m. and 9:56 a.m.) September 11, 2001). [ABC News, 4/25/2004]

Entity Tags: William Jefferson (“Bill”) Clinton

Timeline Tags: Complete 911 Timeline, 9/11 Timeline, Civil Liberties

A training exercise based around a simulated terrorist attack is held at New York’s new emergency command center on the 23rd floor of World Trade Center Building 7. The exercise, which lasts 24 hours, is intended to test New York’s response to a biological attack. Many city, state, and federal agency officials, including officials from the Department of Defense, participate. The exercise takes place as the new emergency command center is being unveiled, with a small group of reporters being escorted through it today (see June 8, 1999). [CNN, 6/7/1999; New York Daily News, 6/8/1999; New York Times, 6/8/1999]

Entity Tags: Office of Emergency Management, US Department of Defense

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Giuliani’s emergency command center.Giuliani’s emergency command center. [Source: CNN]New York City Mayor Rudolph Giuliani opens a $13 million emergency command center on the 23rd floor of World Trade Center Building 7. [Newsday, 9/12/2001] The center is intended to coordinate responses to various emergencies, including natural disasters like hurricanes or floods, and terrorist attacks. The 50,000 square foot center has reinforced, bulletproof, and bomb-resistant walls, its own air supply and water tank, beds, showers to accommodate 30 people, and three backup generators. It also has rooms full of video monitors from where the mayor can oversee police and fire department responses. It is to be staffed around the clock and is intended as a meeting place for city leaders in the event of an act of terrorism. [CNN, 6/7/1999; London Times, 9/12/2001; Glanz and Lipton, 2004, pp. 233] The center is ridiculed as “Rudy’s bunker.” [Time, 12/22/2001] Author Philip Shenon will later comment that it “seemed the supreme example of how Giuliani’s ego and arrogance knew no bounds after four years in office,” and: “WABC Radio mocked Giuliani with a name-that-bunker contest for its listeners. Among the most popular entries: ‘Rudy’s Nuclear Winter Palace’ and ‘The Nut Shell.’” It is criticized because of the cost and because of the location, next to the WTC towers, one of the city’s top terrorist targets. In addition, the high floor it is on means it is vulnerable to power, water, and elevator outages. [Shenon, 2008, pp. 346-347] Most controversial is the 6,000-gallon fuel tank. In 1998 and 1999, Fire Department officials warn that the fuel tank violates city fire codes and poses a hazard. According to one Fire Department memorandum, if the tank were to catch fire it could produce “disaster.” Building 7 will be destroyed late in the day on 9/11; some suspect this tank helps explains why. [New York Times, 12/20/2001]

Entity Tags: Rudolph (“Rudy”) Giuliani, Office of Emergency Management, World Trade Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The Federal Emergency Management Agency (FEMA) issues a circular that provides guidance for government agencies to develop plans for continuity of government operations in the event of an emergency, including a terrorist attack. The circular, FPC 65, goes out to the heads of federal departments and agencies, senior policy officials, and emergency planners. It confirms FEMA’s coordinating role in the nation’s Continuity of Government (COG) program, and contains criteria for agencies to develop their continuity plans. It states that an agency’s continuity of operations (COOP) capability “Must be maintained at a high level of readiness”; “Must be capable of implementation both with and without warning”; “Must be operational no later than 12 hours after activation”; “Must maintain sustained operations for up to 30 days”; and “Should take maximum advantage of existing agency field infrastructures.” [Federal Emergency Management Agency, 7/26/1999; US Congress. House. Committee on Government Reform, 4/22/2004] Presidential Decision Directive 67 (PDD-67), issued in October 1998 (see October 21, 1998), required agencies to prepare plans to allow the government to continue functioning in the event of a major terrorist attack on the US, and had placed FEMA in charge of the COG program. [Knight Ridder, 11/17/1999; Washington Post, 6/4/2006] The COG plan detailed in that directive will be activated for the first time on the morning of 9/11 (see (Between 9:45 a.m. and 9:56 a.m.) September 11, 2001). [ABC News, 4/25/2004]

Entity Tags: Federal Emergency Management Agency

Timeline Tags: Complete 911 Timeline, 9/11 Timeline, Civil Liberties

An anti-terrorist training session for the millennium celebration is held at the World Trade Center in New York. There are fears around this time that Osama bin Laden may want to launch attacks on the millennium, including within the US (see December 8, 1999). Representatives of 40 law enforcement and military agencies attend the meeting, which is chaired by counterterrorism “tsar” Richard Clarke. During two hours of brainstorming, no one envisages terrorists flying passenger planes into skyscrapers. New York City Deputy Mayor Rudy Washington is at the session, and will utilize what he learns on 9/11, so as to develop an emergency strategy in response to the attacks (see After 9:59 a.m. September 11, 2001). [New York Daily News, 5/20/2004]

Entity Tags: Richard A. Clarke, Rudy Washington

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Hamza Alghamdi in Afghanistan.Hamza Alghamdi in Afghanistan. [Source: Spiegel TV]Several of the 9/11 hijackers bring money into the US in the form of cash and traveler’s checks. At least $69,000 is imported this way:
bullet Nawaf Alhazmi and Khalid Almihdhar bring in about $15,000 (see February 4, 2000);
bullet Marwan Alshehhi purchases $2,000 in traveler’s checks in New York on May 31, 2000, apparently using money withdrawn from his Dresdner bank account in Hamburg; [9/11 Commission, 8/21/2004, pp. 136 pdf file]
bullet Ziad Jarrah opens a bank account with a $2,000 deposit shortly after arriving in the US (see June 28-July 7, 2000);
bullet Majed Moqed, Wail Alshehri, Ahmed Alhaznawi, Saeed Alghamdi, Hamza Alghamdi, and Ahmed Alnami bring in traveler’s checks worth $43,980 purchased in the United Arab Emirates (see April 11-June 28, 2001); [9/11 Commission, 8/21/2004, pp. 137 pdf file]
bullet Khalid Almihdhar brings in traveler’s checks worth $4,900 purchased in Saudi Arabia. [9/11 Commission, 8/21/2004, pp. 137 pdf file]

Entity Tags: Ziad Jarrah, Wail Alshehri, Marwan Alshehhi, Hamza Alghamdi, Ahmed Alnami, Saeed Alghamdi, Majed Moqed, Ahmed Alhaznawi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

9/11 hijackers Nawaf Alhazmi and Khalid Almihdhar open an account at the Bank of America in San Diego with a $9,900 deposit. The 9/11 Commission will later report, “The $16,000 that [Khalid Shaikh Mohammed] said he gave Alhazmi to support his and Almihdhar’s travel and living expenses in the United States is the likely source of their funds.” [9/11 Commission, 8/21/2004, pp. 135-136 pdf file] The account is closed in early June when Almihdhar returns to the Middle East (see June 10, 2000). [9/11 Commission, 7/24/2004, pp. 222]

Entity Tags: Khalid Almihdhar, Nawaf Alhazmi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Fred Sorbi, and the Cessna 172 used by the hijackers. Fred Sorbi, and the Cessna 172 used by the hijackers. [Source: San Diego Channel 10]9/11 hijackers Nawaf Alhazmi and Khalid Almihdhar arrive at Sorbi’s Flying Club, a small school in San Diego, and announce that they want to learn to fly Boeing airliners. Alhazmi had previously had a lesson at another nearby flying school (see April 4, 2000). [Washington Post, 9/30/2001] They are there with someone named “Hani”—possibly 9/11 hijacker Hani Hanjour—but only the two of them go up in an airplane. The 9/11 Commission will say that Hanjour is outside the US at this time, although some media reports will place him in San Diego (see (Early 2000-November 2000)). [South Florida Sun-Sentinel, 9/28/2001] Instructor Rick Garza says that the dream to fly big jets is the goal of practically every student who comes to the school, but he notices an unusual lack of any basic understanding of aircraft in these two. When he asks Almihdhar to draw the aircraft, Almihdhar draws the wings on backwards. Both speak English poorly, but Almihdhar in particular seems impossible to communicate with. Rather than following the instructions he was given, he would vaguely reply, “Very good. Very nice.” [Chicago Tribune, 9/30/2001] The two offer extra money to Garza if he will teach them to fly multi-engine Boeing planes, but Garza declines. [Washington Post, 9/30/2001] “I told them they had to learn a lot of other things first… It was like Dumb and Dumber. I mean, they were clueless. It was clear to me they weren’t going to make it as pilots.” [Observer, 10/7/2001 Sources: Rick Garza]

Entity Tags: Rick Garza, Nawaf Alhazmi, Hani Hanjour, Khalid Almihdhar, Sorbi’s Flying Club

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A training exercise is held in New York based around the scenario of a biological warfare agent being released, presumably by terrorists, at a sporting event. During the tabletop exercise, which is attended by top city officials, the police commissioner decides he wants to shut down Manhattan in response to the simulated crisis. Although other exercise participants are skeptical about his decision, they discuss how the shutdown could be achieved. Their discussion leads to an informal understanding between them of how authorities could stop traffic on the city’s bridges and through the city’s tunnels if it was ever necessary to do so. The plan they come up with is that, initially, all traffic would be one-way out of the city and then, subsequently, routes would be closed. This plan will actually be implemented on September 11, 2001, in response to the attacks on the World Trade Center that day. [Jenkins and Edwards-Winslow, 9/2003, pp. 29 pdf file] Today’s exercise is presumably conducted by Mayor Rudy Giuliani’s Office of Emergency Management, which was created in 1996 with the purpose of, among other things, improving New York’s response to major incidents, including terrorist attacks (see 1996). [9/11 Commission, 7/24/2004, pp. 283]

Entity Tags: Office of Emergency Management

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Document for wire transfer on June 21, 2000Document for wire transfer on June 21, 2000 [Source: US District Court for the Eastern District of Virginia, Alexandria Division]Plot facilitator Ramzi bin al-Shibh wires over $10,000 from Germany to 9/11 hijacker Marwan Alshehhi in the US. The money is apparently withdrawn from Alshehhi’s Dresdner bank account, to which bin al-Shibh has access.
bullet On June 13, he wires $2,708.33 to Alshehhi in New York;
bullet On June 21, he wires $1,803.19 to Alshehhi in New York;
bullet On July 25, he wires $1,760.15 to Alshehhi in Florida;
bullet On September 25, he wires $4,118.14 to Alshehhi in Florida; [9/11 Commission, 8/21/2004, pp. 134-5 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/3/2006 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/3/2006 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/3/2006 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/3/2006 pdf file] Bin al-Shibh also sends money to Zacarias Moussaoui in the US (see July 29, 2001-August 3, 2001). The hijackers also receive various other transfers (see June 2000-August 2001).

Entity Tags: Ramzi bin al-Shibh, Marwan Alshehhi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The 9/11 hijackers living in Florida receive money from abroad via wire and bank transfers. After 9/11 the FBI and the 9/11 Commission will focus on just two sets of wire transfers, one totaling approximately $10,000 from hijacker associate Ramzi bin al-Shibh (see June 13-September 25, 2000) and another totaling about $110,000 from a plot facilitator later identified as Ali Abdul Aziz Ali (see June 29, 2000-September 18, 2000). [9/11 Commission, 8/21/2004, pp. 134-5 pdf file] Some reports indicate that these are not the only wire transfers and that the hijackers receive extra money that is not subsequently mentioned by the 9/11 Commission (see (July-August 2000), May 2001, Early August-August 22, 2001, Summer 2001 and before, and Late August-Early September 2001). The hijackers also receive money by other means (see January 15, 2000-August 2001).

Entity Tags: Ramzi bin al-Shibh, Ali Abdul Aziz Ali

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Ziad Jarrah (left) at his flight school in the second half of 2000.Ziad Jarrah (left) at his flight school in the second half of 2000. [Source: National Geographic]Some 9/11 hijackers open bank accounts in Florida around the time they start flight training there (see July 6-December 19, 2000). Ziad Jarrah opens an account at the First Florida National Bank with a $2,000 deposit and, nine days later, hijacker pilots Mohamed Atta and Marwan Alshehhi open a joint account at SunTrust Bank in Venice, Florida. [9/11 Commission, 8/21/2004, pp. 139 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file; US District Court for the Eastern District of Virginia; Alexandria Division, 7/31/2006 pdf file] It is unclear whether more accounts are opened at this time, although the New York Times will also say that an account is opened with the Century Bank and that money is paid into this account from abroad (see (July-August 2000)). [New York Times, 11/4/2001] It will initially be claimed that the hijackers provide fake and randomly made up social security numbers. [New York Times, 7/10/2002] However, the 9/11 Commission will say that they did not present or give false numbers, but that in some cases bank employees completed the social security number field with a hijacker’s date of birth or visa control number. [9/11 Commission, 8/21/2004, pp. 140 pdf file] Reports of the number of accounts the hijackers open in the US vary over time (see Late-September 2001-August 2004), although the hijackers are known to have had several other bank accounts (see February 4, 2000, Early September 2000, May 1-July 18, 2001 and June 27-August 23, 2001).

Entity Tags: Marwan Alshehhi, Ziad Jarrah, Mohamed Atta, SunTrust Bank

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Ali Abdul Aziz Ali.Ali Abdul Aziz Ali. [Source: FBI]Hijackers Mohamed Atta and Marwan Alshehhi receive a series of five money transfers from the United Arab Emirates:
bullet On June 29, $5,000 is wired by a person using the alias “Isam Mansur” to a Western Union facility in New York, where Alshehhi picks it up;
bullet On July 18, $10,000 is wired to Atta and Alshehhi’s joint account at SunTrust from the UAE Exchange Centre in Bur Dubai by a person using the alias “Isam Mansur”;
bullet On August 5, $9,500 is wired to the joint account from the UAE Exchange Centre by a person using the alias “Isam Mansour”;
bullet On August 29, $20,000 is wired to the joint account from the UAE Exchange Centre by a person using the alias “Mr. Ali”;
bullet On September 17 $70,000 is wired to the joint account from the UAE Exchange Centre by a person using the alias “Hani (Fawar Trading).” Some sources suggest a suspicious activity report was generated about this transaction (see (Late September 2000)). [Financial Times, 11/29/2001; Newsweek, 12/2/2001; New York Times, 12/10/2001; MSNBC, 12/11/2001; US Congress, 9/26/2002; 9/11 Commission, 8/21/2004, pp. 134-5 pdf file; US District Court for the Eastern District of Virginia; Alexandria Division, 7/31/2006 pdf file] Hijackers Nawaf Alhazmi and Khalid Almihdhar previously received a transfer from the United Arab Emirates from a “Mr. Ali” (see April 16-18, 2000). The 9/11 Commission say this money was sent by Ali Abdul Aziz Ali (a.k.a. Ammar al-Baluchi), a nephew of 9/11 mastermind Khalid Shaikh Mohammed. [9/11 Commission, 8/21/2004, pp. 133-5 pdf file] Although he denies making the $5,000 transfer to Nawaf Alhazmi, Ali will admit sending Alshehhi these amounts and say that the money was Alshehhi’s (see March 30, 2007). He also admits receiving 16 phone calls from Alshehhi around this time (see June 4, 2000-September 11, 2001). [US Department of Defense, 4/12/2007 pdf file] The hijackers may also receive another $100,000 around this time (see (July-August 2000)). It is suggested that Saeed Sheikh, who wires the hijackers money in the summer of 2001 (see Early August 2001), may be involved in one or both of these transfers. For example, French author Bernard-Henri Levy later claims to have evidence from sources inside both Indian and US governments of phone calls between Sheikh and Mahmood Ahmed, head of Pakistan’s Inter-Services Intelligence agency, during this same time period, and he sees a connection between the timing of the calls and the money transfers (see Summer 2000). [Frontline, 10/13/2001; Daily Excelsior (Jammu), 10/18/2001; Levy, 2003, pp. 320-324]

Entity Tags: Federal Bureau of Investigation, Pakistan Directorate for Inter-Services Intelligence, Mahmood Ahmed, Fawaz Trdng, Isam Mansour, Ali Abdul Aziz Ali, Saeed Sheikh, 9/11 Congressional Inquiry, Al-Qaeda, United Arab Emirates, Marwan Alshehhi, Mohamed Atta

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Mohamed Atta.Mohamed Atta. [Source: US District Court for the Eastern District of Virginia, Alexandria Division]According to some media reports, 9/11 hijacker Mohamed Atta receives around $100,000 in wire transfers from abroad around this time, as does Marwan Alshehhi. The New York Times will write: “The money for the operation began arriving… in the summer of 2000. Mr. Atta received slightly more than $100,000, Mr. Shehhi just less than that amount.” [New York Times, 11/4/2001; New York Times, 12/10/2001] The Financial Times will say Atta “received $109,440 in four wire transfers from the United Arab Emirates,” and Marwan Alshehhi “also received wire transfers totaling $100,000 over several months.” [Financial Times, 11/29/2001] PBS comments, “The FBI now says Atta and Alshehhi were being fed streams of money from abroad, eventually more than $100,000 each.” [PBS, 1/17/2002] However, the 9/11 Commission will only mention an amount of approximately $100,000 that is paid into a joint account of which Alshehhi is the main holder (see June 29, 2000-September 18, 2000). Some other transfers to the hijackers are also reported, but not confirmed on-the-record by US authorities (see June 2000-August 2001).

Entity Tags: Marwan Alshehhi, Mohamed Atta

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Huffman Aviation logo.Huffman Aviation logo. [Source: Huffman Aviation]9/11 hijackers Marwan Alshehhi and Mohamed Atta attend Huffman Aviation, a flight school in Venice, Florida and enroll in its Accelerated Pilot Program, aiming to get commercial pilot licenses. According to the school’s owner Rudi Dekkers, Atta already has a private pilot’s license—though where and how he gained this is unstated—and wants to obtain a commercial license. Alshehhi wants to obtain both licenses. They begin their training in a Cessna 172 with instructor Thierry Leklou. According to the 9/11 Commission, by the end of July both are already taking solo flights. However, in August Leklou complains to Chief Flight Instructor Daniel Pursell that the two are failing to follow instructions and have bad attitudes. Pursell considers expelling them, but, according to Dekkers, after a warning they improve their behavior and continue without further problems. [US Congress, 3/19/2002; 9/11 Commission, 7/24/2004, pp. 224, 227; St. Petersburg Times, 7/25/2004] Yet Pursell later testifies that the school’s instructors breathed “a collective sigh of relief” when the two left Huffman. [Associated Press, 3/23/2006] Furthermore, reportedly, “Atta and al-Shehhi would rent a plane from Huffman and be gone for days at a time, Pursell said. They could fly to 20 airports across the state and never be noticed.” [St. Petersburg Times, 7/25/2004] Mark Mikarts, another of the school’s instructors, says Atta has “big problems with authority,” and doesn’t take instructions well. [Wall Street Journal, 9/17/2001; 9/11 Commission, 8/21/2004, pp. 17 pdf file] Susan Hall, Huffman’s office manager, refers to Atta as “the little terrorist” while he is at the school, because, she later says, “I just didn’t like the aura he gave off.” [Reuters, 3/22/2006] In the middle of their training, in late September, Atta and Alshehhi enroll at another flight school, in nearby Sarasota. However, they are soon asked to leave it, and return to Huffman in October (see Late September-Early October 2000). While Atta and Alshehhi attend Huffman Aviation, another of the alleged hijackers, Ziad Jarrah, is taking lessons at a flight school just down the road from them (see (June 28-December 2000)). Yet no reports describe the three ever meeting up while they are all in Venice. According to official accounts, Atta and Alshehhi complete their schooling at Huffman on December 19, 2000, when they take their commercial pilot license tests. Rudi Dekkers says that after returning to the school to settle their bills, they leave and are never seen there again. [US Congress, 3/19/2002; 9/11 Commission, 8/21/2004, pp. 17 pdf file] Yet Daniel Pursell will later allege that early in 2001 the two are still connected with Huffman, being reported to the school for practicing nighttime landings in one of its planes at another Florida airport (see Between January and February 2001).

Entity Tags: Huffman Aviation, Daniel Pursell, Susan Hall, Mohamed Atta, Thierry Leklou, Marwan Alshehhi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

9/11 hijacker Nawaf Alhazmi is helped by his landlord, FBI informant Abdussattar Shaikh, with whom he has been living for some time (see Mid-May-December 2000 and May 10-Mid-December 2000), to open an account with the Lemon Grove, California, branch of the Bank of America. Alhazmi deposits $3,000 to open the account. The origin of the $3,000 is unclear, as the last known cash injection Alhazmi received was five months earlier and totaled only $5,000 (see April 16-18, 2000). [Associated Press, 9/21/2001; CBS News, 9/27/2001] Hijacker Khalid Almihdhar had previously opened and closed a bank account in San Diego (see February 4, 2000).

Entity Tags: Nawaf Alhazmi, Abdussattar Shaikh, Federal Bureau of Investigation

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Hijacker pilot Hani Hanjour opens an account with Citibank in Deira, Dubai, with a deposit of $3,000. Hanjour’s movements between September 25, 2000, when he obtained a US visa in Jeddah, and this date are unclear, but he flies to the US three days later (see December 8, 2000). [9/11 Commission, 8/21/2004, pp. 13-14 pdf file] According to the 9/11 Commission, plot facilitator Ali Abdul Aziz Ali gave him the initial $3,000 and later deposits another $5,000 in the account. [9/11 Commission, 8/21/2004, pp. 138 pdf file] However, these deposits will not be mentioned at a military hearing to determine Ali’s combat status, although other transactions between Ali and the hijackers will be (see March 30, 2007). [US Department of Defense, 4/12/2007 pdf file] Hanjour uses the money on this account, together with $9,600 that is deposited in his account with the Saudi British Bank, to pay some of his expenses in the US. Hijackers Fayez Ahmed Banihammed (see June 25, 2001), Marwan Alshehhi (see July 1999-November 2000), and possibly Mohamed Atta (see Late October 2001) also have accounts in the UAE through which money is passed to fund the plot. Khalid Almihdhar and Abdulaziz Alomari (see September 7, 2001) also draw on money from Saudi bank accounts. [US Congress, 9/26/2002; 9/11 Commission, 8/21/2004, pp. 138 pdf file]

Entity Tags: Ali Abdul Aziz Ali, Hani Hanjour, Abdulaziz Alomari, Khalid Almihdhar

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

President-elect George W. Bush meets with Donald Rumsfeld in Washington, and offers him the position of secretary of defense. Insiders are amazed that Bush would even consider Rumsfeld, the chief of staff for former President Ford (see September 21, 1974 and After), after Rumsfeld’s open contempt and enmity towards the elder Bush, the “Team B” onslaught against the elder Bush’s CIA (see Late November 1976 and Late November, 1976), and his attempts to keep Bush off the presidential tickets in 1976 and 1980 (see Before November 4, 1975). “Real bitterness there,” a close friend of the Bush family later says. “Makes you wonder what was going through Bush 43’s head when he made [Rumsfeld] secretary of defense.” The Bush family’s great friend and fixer, James Baker, even tries to dissuade Bush from choosing Rumsfeld, telling him, “All I’m going to say is, you know what he did to your daddy.” But Bush chooses Rumsfeld anyway. Not only does Rumsfeld have a long and fruitful relationship with Vice President Cheney (see 1969), but Rumsfeld, described as always an ingratiating courtier by author Craig Unger, plays on Bush’s insecurity about his lack of experience and his desire to be an effective commander in chief. Rumsfeld is also a key element of Cheney’s long-term plan to unify power in the executive branch (see 1981-1992), to the detriment of Congress and the judiciary. [Unger, 2007, pp. 186-187]

Entity Tags: Donald Rumsfeld, Craig Unger, Richard (“Dick”) Cheney, George W. Bush, James A. Baker

Timeline Tags: US Military

Hani Hanjour, from a 2000 US visa application.
Hani Hanjour, from a 2000 US visa application. [Source: 9/11 Commission]In January 2001, the Arizona flight school JetTech alerts the FAA about hijacker Hani Hanjour. No one at the school suspects Hanjour of terrorist intent, but they tell the FAA he lacks both the English and flying skills necessary for the commercial pilot’s license he has already obtained. For instance, he had taken classes at the University of Arizona but failed his English classes with a 0.26 grade point average. A JetTech flight school manager “couldn’t believe he had a commercial license of any kind with the skills that he had.” A former employee says, “I’m still to this day amazed that he could have flown into the Pentagon. He could not fly at all.” They also note he is an exceptionally poor student who does not seem to care about passing his courses. [New York Times, 5/4/2002; CBS News, 5/10/2002] An FAA official named John Anthony actually sits next to Hanjour in class and observes his skills. He suggests the use of a translator to help Hanjour pass, but the flight school points out that goes “against the rules that require a pilot to be able to write and speak English fluently before they even get their license.” [Associated Press, 5/10/2002] The FAA verifies that Hanjour’s 1999 pilot’s license is legitimate (see April 15, 1999), but takes no other action. However, his license should have been rejected because it had already expired in late 1999 when he failed to take a manadatory medical test. [Associated Press, 9/15/2001; CBS News, 5/10/2002] An Arizona FAA inspector later says, “There should have been a stop right then and there.” He will claim that federal law would have required Hanjour to be re-examined. [Associated Press, 6/13/2002] In February, Hanjour begins advanced simulator training, “a far more complicated task than he had faced in earning a commercial license.” [New York Times, 6/19/2002] The flight school again alerts the FAA about this and gives a total of five alerts about Hanjour, but no further action on him is taken. The FBI is not told about Hanjour. [CBS News, 5/10/2002] Ironically, in July 2001, Arizona FBI agent Ken Williams will recommend in a memo that the FBI liaison with local flight schools and keep track of suspicious activity by Middle Eastern students (see July 10, 2001).

Entity Tags: Federal Aviation Administration, Federal Bureau of Investigation, John Anthony, Pentagon, Hani Hanjour, JetTech

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

According to reporter and author Charlie Savage, the White House staff quickly coalesces into two camps: “Bush People[,] mostly personal friends of the new president who shared his inexperience in Washington,” which includes President Bush’s top legal counsels, Alberto Gonzales and Harriet Miers, both corporate lawyers in Texas before joining Bush in Washington. The second group is “Cheney People—allies from [Vice-President Dick] Cheney’s earlier stints in the federal government (see May 25, 1975, November 18, 1980, 1981-1992, 1989, and June 1996) who were deeply versed in Washington-level issues, a familiarity that would allow their views to dominate internal meetings. These included [Defense Secretary Donald] Rumsfeld and other cabinet secretaries, key deputies throughout the administration, and David Addington, Cheney’s longtime aide who would become a chief architect of the administration’s legal strategy in the war on terrorism” (see July 1, 1992 and (After 10:00 a.m.) September 11, 2001). Savage will observe, “Given the stark contrast in experience between Cheney and Bush, it was immediately clear to observers of all political stripes that Cheney would possess far more power than had any prior vice president.”
'Unprecedented' Influence - Cheney will certainly have “unprecedented” influence, according to neoconservative publisher William Kristol, who himself had served as former Vice President Dan Quayle’s chief of staff. “The question to ask about Cheney,” Kristol will write, is “will he be happy to be a very trusted executor of Bush’s policies—a confidant and counselor who suggests personnel and perhaps works on legislative strategy, but who really doesn’t try to change Bush’s mind about anything? Or will he actually, substantively try to shape administration policy in a few areas, in a way that it wouldn’t otherwise be going?”
Expanding the Power of the Presidency - Cheney will quickly answer that question, Savage will write, by attempting to “expand the power of the presidency.” Savage will continue: “He wanted to reduce the authority of Congress and the courts and to expand the ability of the commander in chief and his top advisers to govern with maximum flexibility and minimum oversight. He hoped to enlarge a zone of secrecy around the executive branch, to reduce the power of Congress to restrict presidential action, to undermine limits imposed by international treaties, to nominate judges who favored a stronger presidency, and to impose greater White House control over the permanent workings of government. And Cheney’s vision of expanded executive power was not limited to his and Bush’s own tenure in office. Rather, Cheney wanted to permanently alter the constitutional balance of American government, establishing powers that future presidents would be able to wield as well.” [Savage, 2007, pp. 7-9] Larry Wilkerson, the chief of staff for Secretary of State Colin Powell, will say after leaving the administration: “We used to say about both [Defense Secretary Donald Rumsfeld’s office] and the vice president’s office that they were going to win nine out of 10 battles, because they were ruthless, because they have a strategy, because they never, never deviate from that strategy. They make a decision, and they make it in secret, and they make it in a different way than the rest of the bureaucracy makes it, and then suddenly, foist it on the government—and the rest of the government is all confused.” [Unger, 2007, pp. 299]
Signing Statements to Reshape Legislation, Expand Presidential Power - To that end, Cheney ensures that all legislation is routed through his office for review before it reaches Bush’s desk. Addington goes through every bill for any new provisions that conceivably might infringe on the president’s power as Addington interprets it, and drafts signing statements for Bush to sign. In 2006, White House counsel Bradford Berenson will reflect: “Signing statements unite two of Addington’s passions. One is executive power. And the other is the inner alleyways of bureaucratic combat. It’s a way to advance executive power through those inner alleyways.… So he’s a vigorous advocate of signing statements and including important objections in signing statements. Most lawyers in the White House regard the bill review process as a tedious but necessary bureaucratic aspect of the job. Addington regarded it with relish. He would dive into a 200-page bill like it was a four-course meal.” It will not be long before White House and Justice Department lawyers begin vetting legislation themselves, with Addington’s views in mind. “You didn’t want to miss something,” says a then-lawyer in the White House. [Savage, 2007, pp. 236]

Entity Tags: David S. Addington, Bradford Berenson, Alberto R. Gonzales, Charlie Savage, William Kristol, Richard (“Dick”) Cheney, Donald Rumsfeld, Bush administration (43), Harriet E. Miers, George W. Bush, Lawrence Wilkerson

Timeline Tags: Civil Liberties

The most famous image of Mohamed Atta came from his Florida driver’s license.
The most famous image of Mohamed Atta came from his Florida driver’s license. [Source: 9/11 Commission]At least six 9/11 hijackers get more than one Florida driver’s license. They get the second license simply by filling out change of address forms:
bullet Waleed Alshehri—first license May 4, duplicate May 5;
bullet Marwan Alshehhi—first license, April 12, duplicate in June;
bullet Ziad Jarrah—first license May 2, duplicate July 10;
bullet Ahmed Alhaznawi—first license July 10, duplicate September 7 (see September 7, 2001);
bullet Hamza Alghamdi—first license June 27, two duplicates, the second in August; and
bullet “A sixth man” with a Florida duplicate is not named. [South Florida Sun-Sentinel, 9/28/2001] Additionally, some hijackers obtained licenses from multiple states. For instance, Nawaf Alhazmi had licenses from California, New York, and Florida at the same time, apparently all in the same name. [Newsday, 9/21/2001; South Florida Sun-Sentinel, 9/28/2001; South Florida Sun-Sentinel, 9/28/2001; Daily Oklahoman, 1/20/2002]

Entity Tags: Waleed Alshehri, Hamza Alghamdi, Ziad Jarrah, Ahmed Alhaznawi, Marwan Alshehhi, Nawaf Alhazmi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

This Ahmed Al-Haznawi picture is a photocopy of his 2001 US visa application.This Ahmed Al-Haznawi picture is a photocopy of his 2001 US visa application. [Source: 9/11 Commission]The 13 hijackers commonly known as the “muscle” allegedly first arrive in the US. The muscle provides the brute force meant to control the hijacked passengers and protect the pilots. [Washington Post, 9/30/2001] Yet, according to the 9/11 Commission, these men “were not physically imposing,” with the majority of them between 5 feet 5 and 5 feet 7 tall, “and slender in build.” [9/11 Commission, 6/16/2004, pp. 8] According to FBI Director Mueller, they all pass through Dubai, United Arab Emirates, and their travel was probably coordinated from abroad by Khalid Almihdhar. [US Congress, 9/26/2002] However, some information contradicts their official arrival dates:
bullet April 23: Waleed Alshehri and Satam Al Suqami arrive in Orlando, Florida. Suqami in fact arrived before February 2001. A man named Waleed Alshehri lived with a man named Ahmed Alghamdi in Virginia and Florida between 1997 and 2000. However, it is not clear whether they were the hijackers or just people with the same name (see 1999). [Daily Telegraph, 9/20/2001] Alshehri appears quite Americanized in the summer of 2001, frequently talking with an apartment mate about football and baseball, even identifying himself a fan of the Florida Marlins baseball team. [Associated Press, 9/21/2001]
bullet May 2: Majed Moqed and Ahmed Alghamdi arrive in Washington. Both actually arrived by mid-March 2001. A man named Ahmed Alghamdi lived with a man named Waleed Alshehri in Florida and Virginia between 1997 and 2000. However, it is not clear whether they were the hijackers or just people with the same name (see 1999). [Daily Telegraph, 9/20/2001] Alghamdi apparently praises Osama bin Laden to Customs officials while entering the country and Moqed uses an alias (see May 2, 2001).
bullet May 28: Mohand Alshehri, Hamza Alghamdi, and Ahmed Alnami allegedly arrive in Miami, Florida. Alnami may have a suspicious indicator of terrorist affiliation in his passport (see April 21, 2001), but this is apparently not noticed by US authorities. The precise state of US knowledge about the indicator at this time is not known (see Around February 1993). The CIA will learn of it no later than 2003, but will still not inform immigration officials then (see February 14, 2003). According to other reports, however, both Mohand Alshehri and Hamza Alghamdi may have arrived by January 2001 (see January or July 28, 2001).
bullet June 8: Ahmed Alhaznawi and Wail Alshehri arrive in Miami, Florida. Alhaznawi may have a suspicious indicator of terrorist affiliation in his passport (see Before November 12, 2000), but this is apparently not noticed by US authorities.
bullet June 27: Fayez Banihammad and Saeed Alghamdi arrive in Orlando, Florida.
bullet June 29: Salem Alhazmi and Abdulaziz Alomari allegedly arrive in New York. According to other reports, however, Alhazmi arrived before February 2001. Alhazmi has a suspicious indicator of terrorist affiliation in his passport (see June 16, 2001), but this is apparently not noticed by US authorities.
After entering the US (or, perhaps, reentering), the hijackers arriving at Miami and Orlando airports settle in the Fort Lauderdale, Florida, area along with Mohamed Atta, Marwan Alshehhi, and Ziad Jarrah. The hijackers, arriving in New York and Virginia, settle in the Paterson, New Jersey, area along with Nawaf Alhazmi and Hani Hanjour. [US Congress, 9/26/2002] Note the FBI’s early conclusion that 11 of these muscle men “did not know they were on a suicide mission.” [Observer, 10/14/2001] CIA Director Tenet’s later claim that they “probably were told little more than that they were headed for a suicide mission inside the United States” [US Congress, 6/18/2002] and reports that they did not know the exact details of the 9/11 plot until shortly before the attack [CBS News, 10/9/2002] are contradicted by video confessions made by all of them in March 2001 (see (December 2000-March 2001)).

Entity Tags: Marwan Alshehhi, Mohand Alshehri, Majed Moqed, Mohamed Atta, Ziad Jarrah, Saeed Alghamdi, Khalid Almihdhar, Waleed Alshehri, Wail Alshehri, Satam Al Suqami, Nawaf Alhazmi, Hani Hanjour, Salem Alhazmi, George J. Tenet, Hamza Alghamdi, Abdulaziz Alomari, Ahmed Alhaznawi, Ahmed Alghamdi, Fayez Ahmed Banihammad, Federal Bureau of Investigation, Ahmed Alnami

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Kay NehmKay Nehm [Source: Generalbundesanwalt]An associate of the hijackers named Mounir El Motassadeq sends $1,000 to an account of Mohamed Atta in Florida. The money is sent from an account of hijacker Marwan Alshehhi in Germany for which El Motassadeq has a power of attorney. This transaction is not mentioned by US authorities, but is disclosed by Kay Nehm, a prosecutor in the case against El Motassadeq in Germany. El Motassadeq will later be convicted for membership of al-Qaeda (see August 19, 2005). [Dawn (Karachi), 9/1/2002; CNN, 2/19/2003 Sources: Kay Nehm]

Entity Tags: Mohamed Atta, Mounir El Motassadeq, Kay Nehm, Marwan Alshehhi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Vice President Dick Cheney on television, May 8, 2001.Vice President Dick Cheney on television, May 8, 2001. [Source: CNN]In a brief statement, President Bush announces that Vice President Dick Cheney will oversee a “coordinated national effort” aimed at integrating the government’s plans for responding to the use of a chemical, biological, radiological, or nuclear weapon within the United States. Bush declares, “Should our efforts to reduce the threat to our country from weapons of mass destruction be less than fully successful, prudence dictates that the United States be fully prepared to deal effectively with the consequences of such a weapon being used here on our soil.” Bush says a new agency within the Federal Emergency Management Agency (FEMA), known as the Office of National Preparedness, will be “responsible for implementing the results of those parts of the national effort overseen by Vice President Cheney that deal with consequence management.” The Office of National Preparedness appears to be a reincarnation of FEMA’s old National Preparedness Directorate (NPD), which was disbanded by the Clinton administration in 1993 (see January 1993-October 1994). During the 1980s and early 1990s, the NPD secretly spent billions of dollars preparing for nuclear war and other national emergencies as part of the highly classified Continuity of Government (COG) program (see February 1993, 1982-1991, and April 1, 1979-Present). [Cox News Service, 2/22/1993] Under the Bush administration, the Office of National Preparedness (ONP) will apparently take over where the National Preparedness Directorate left off. According to Bush, the ONP “will coordinate all Federal programs dealing with weapons of mass destruction consequence management within the Departments of Defense, Health and Human Services, Justice, and Energy, the Environmental Protection Agency, and other federal agencies.” Cheney, who played a central role in the COG program during the Reagan administration (see 1981-1992 and 1980s), informs CNN, “[O]ne of our biggest threats as a nation” could be “domestic terrorism, but it may also be a terrorist organization overseas or even another state using weapons of mass destruction against the US.… [W]e need to look at this whole area, oftentimes referred to as homeland defense.” According to FEMA, the ONP will be up and running as early as the summer of 2001. President Bush says he “will periodically chair a meeting of the National Security Council to review these efforts.” [CNN, 5/8/2001; White House, 5/8/2001; New York Times, 7/8/2002] Cheney is meant to head a group that will draft a national terrorism response plan by October 1. [Chicago Sun-Times, 5/5/2001; Insight on the News, 6/18/2001] But, according to Barton Gellman of the Washington Post, “Neither Cheney’s review nor Bush’s took place.” [Washington Post, 1/20/2002] Former Senator Gary Hart (D-CO) later implies that Bush assigned this specific role to Cheney in order to prevent Congress from enacting counterterrorism legislation proposed by a bipartisan commission he had co-chaired in January (see January 31, 2001). [Salon, 4/2/2004; Salon, 4/6/2004] In July, two senators will send draft counterterrorism legislation to Cheney’s office, but a day before 9/11, they are told it might be another six months before he gets to it (see September 10, 2001). [Newsweek, 5/27/2002] Cheney’s “National Preparedness Review” is just beginning to hire staff a few days before 9/11 (see September 10, 2001). [Congressional Quarterly, 4/15/2004]

Entity Tags: Gary Hart, George W. Bush, Federal Emergency Management Agency, Office of National Preparedness, National Security Council, National Preparedness Directorate, Richard (“Dick”) Cheney

Timeline Tags: Complete 911 Timeline, 9/11 Timeline, Civil Liberties

New York City’s Office of Emergency Management (OEM), which is located in World Trade Center Building 7, organizes a bio-terrorism drill where militant extremists attack the city with bubonic plague and Manhattan is quarantined. The “tabletop exercise” is called RED Ex—meaning “Recognition, Evaluation, and Decision-Making Exercise” —and involves about seventy different entities, agencies, and locales from the New York area. Federal legislation adopted in 1997 requires federal, state, and local authorities to conduct regular exercises as part of the Domestic Preparedness Program (DPP). The US Defense Department chose New York City as the venue for RED Ex due to its size, prominence, and level of emergency preparedness. Various high-level officials take part, including Mayor Rudolph Giuliani, OEM Director Richard Sheirer, Fire Commissioner Thomas Von Essen, and Police Commissioner Bernard Kerik. Agencies and organizations that participate include New York City Fire Department, New York City Police Department, the FBI, and the Federal Emergency Management Agency (FEMA). The exercise is supposedly so intense that, according to one participant, “five minutes into that drill, everybody forgot it was a drill.” [New York City Government, 5/11/2001; New York City Government, 9/5/2001, pp. 74 pdf file; New York Sun, 12/20/2003; 9/11 Commission, 5/18/2004] According to OEM Director Richard Sheirer, “Operation RED Ex provided a proving ground and a great readiness training exercise for the many challenges the city routinely faces, such as weather events, heat emergencies, building collapses, fires, and public safety and health issues.” [New York City Government, 5/11/2001] In his prepared testimony before the 9/11 Commission, Bernard Kerik later states: “The City, through its OEM, had coordinated plans for many types of emergencies; and those plans were tested frequently.” The types of emergencies they prepared for, he states, included “building collapses” and “plane crashes.” [9/11 Commission, 5/18/2004 pdf file] Considering Richard Sheirer’s comments, RED Ex appears to be one example where the city tests for building collapses. Details about training for airplanes crashing into New York City remain unknown. The second part of this exercise, called Tripod, is scheduled to take place in New York on September 12, 2001, but is cancelled due to the 9/11 attacks.

Entity Tags: New York City Fire Department, US Department of Defense, World Trade Center, Bernard Kerik, Rudolph (“Rudy”) Giuliani, National Air College, New York City Police Department, Federal Emergency Management Agency, Federal Bureau of Investigation

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Several of the 9/11 hijackers make trips to Las Vegas and the west coast over the summer:
bullet May 24-27: Marwan Alshehhi flies to Vegas (see May 24-27, 2001);
bullet June 7-10: Ziad Jarrah takes a trip to Vegas (see June 7-10, 2001);
bullet June 28-July 1: Mohamed Atta takes his first trip to Vegas, flying from Fort Lauderdale to Boston and then, the next day, to Las Vegas via San Francisco with United Airlines. He stays there three nights, then returns to Boston via Denver, and flies to New York the next day;
bullet July 31-August 1: Waleed Alshehri flies from Fort Lauderdale to Boston and then takes American Airlines flight 195 to San Francisco the next day. After spending a night at the La Quinta Inn, he returns to Miami via Las Vegas; [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006, pp. 1-2, 16, 18 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006, pp. 55-7 pdf file]
bullet August 1: Actor James Woods sees four people he will later suspect are hijackers, including individuals he believes to be Khalid Almihdhar and Hamza Alghamdi, on a transcontinental flight (see August 1, 2001). Abdulaziz Alomari is reported to try to get into the cockpit on a different flight from Vegas on the same day (see August 1, 2001);
bullet August 13-14: Atta, Hani Hanjour, and Nawaf Alhazmi all fly to Vegas, possibly meeting some other hijackers there (see August 13-14, 2001).
Nawaf Alhazmi and Khalid Almihdhar also made frequent car trips to Las Vegas from San Diego, where they lived in 2000. [Los Angeles Times, 9/1/2002; McDermott, 2005, pp. 192] The reason for these trips is never definitively determined, although there will be speculation the hijackers are casing aircraft similar to those they will hijack on 9/11. The 9/11 Commission will comment, “Beyond Las Vegas’s reputation for welcoming tourists, we have seen no credible evidence explaining why… the operatives flew to or met in Law Vegas.” [9/11 Commission, 7/24/2004, pp. 242, 248] After 9/11, it will be reported that the hijackers may use these cross-country flights to take pictures of airline cockpits and check out security at boarding gates. During the flights, the hijackers apparently take notes, watch the crews, and even videotape them. There are some reports that two, or perhaps more, of the hijackers sit in “jumpseats” in the pilot’s cabin, a courtesy extended by airlines to other pilots, during the surveillance flights (see Summer 2001) and on the day of 9/11 itself (see November 23, 2001). [Boston Globe, 11/23/2001; Associated Press, 5/29/2002] There are reports that the hijackers drink alcohol, gamble, and frequent strip clubs while they are in Las Vegas. For example, according to a dancer named “Samantha,” Marwan Alshehhi stares up at her blankly while she “undulate[s] her hips inches from his face” and only gives her $20, although he is a “light drinker.” [San Francisco Chronicle, 10/4/2001; Newsweek, 10/15/2001]

Entity Tags: Mohamed Atta, Nawaf Alhazmi, Khalid Almihdhar, Waleed Alshehri

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Mohand Alshehri.Mohand Alshehri. [Source: FBI]Janitor William Rodriguez, who has worked at the World Trade Center for 20 years, believes he sees 9/11 hijacker Mohand Alshehri in one of the towers. Rodriguez is cleaning washrooms on the Trade Center’s concourse level one weekend, when a person he later believes to have been Alshehri approaches him and asks, “[H]ow many public bathrooms are in this area?” Rodriguez says he finds this “very strange.” After 9/11, he will recognize the man from newspaper photos as having been the suspected hijacker. He will say he is “very certain, I’ll give it 90 percent” that the man he’d seen was Alshehri. He will tell the FBI of this encounter, but will never hear back from them. FBI officials later say they have never heard of Rodriguez, but they do not discount his story. [Daily Telegraph, 6/15/2004; MSNBC, 6/15/2004; New York Daily News, 6/15/2004] According to FBI and 9/11 Commission accounts, Alshehri has only recently entered the US, on May 28, 2001 (see April 23-June 29, 2001), though other reports suggest he was in the country several months earlier (see January or July 28, 2001). [US Congress, 9/26/2002; 9/11 Commission, 8/21/2004, pp. 23 pdf file]

Entity Tags: William Rodriguez, Mohand Alshehri

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

All the hijackers based in New Jersey open at least one bank account there:
bullet Hani Hanjour opens an account with the Hudson United Bank on June 27, 2001;
bullet He opens another account with the same bank three days later, when Nawaf Alhazmi also opens one;
bullet Ahmed Alghamdi, Nawaf Alhazmi, and Majed Moqed open accounts with the Dime Savings Bank on July 9, 2001;
bullet Khalid Almihdhar opens an account with the Hudson United Bank on July 18, 2001. He closes it on August 31;
bullet Salem Alhazmi opens an account with the Hudson United Bank on July 21, 2001;
bullet Abdulaziz Alomari opens an account with the Hudson United Bank on July 26, 2001;
bullet Khalid Almihdhar opens an account with the First Union National Bank on August 22, 2001 with a $50 deposit. He changes his contact address on September 5;
bullet Hani Hanjour opens an account with First Union National Bank on August 23, 2001 with a $50 deposit. He then attempts to withdraw $5,000 on September 5 and $4,900 from it on September 7, despite it containing nothing but the original $50. Unable to make the withdrawal, he cashes a $20 check instead. Hanjour closes the account the next day. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file] These hijackers will subsequently fly on three of the planes on 9/11. In its Terrorist Financing monograph the 9/11 Commission will note: “Among other things they used the debit cards to pay for hotel rooms—activity that would have enabled the FBI to locate them, had the FBI been able to get the transaction records fast enough. Moreover, Alhazmi used his debit card on August 27 to buy tickets for himself… and fellow Flight 77 hijacker Salem Alhazmi. If the FBI had found either Almihdhar or Nawaf Alhazmi, it could have found the other. They not only shared a common bank but frequently were together when conducting transactions. After locating Almihdhar and Alhazmi, the FBI could have potentially linked them through financial records to the other Flight 77 hijackers… Nawaf Alhazmi and Flight 77 pilot Hani Hanjour had opened separate savings accounts at the same small New Jersey bank at the same time and both gave the same address. On July 9, 2001, the other Flight 77 muscle hijacker, Majed Moqed, opened an account at another small New Jersey bank at the same time as Nawaf Alhazmi, and used the same address. Given timely access to the relevant records and sufficient time to conduct a follow-up investigation, the FBI could have shown that Hani Hanjour, Majed Moqed, and Salem al Hazmi were connected to potential terrorist operatives Almihdhar and Nawaf Alhazmi.” [9/11 Commission, 8/21/2004, pp. 58-59, 141 pdf file] The hijackers also open several other bank accounts (see June 28-July 7, 2000).

Entity Tags: Hani Hanjour, Ahmed Alghamdi, Khalid Almihdhar, Salem Alhazmi, Nawaf Alhazmi, Abdulaziz Alomari, 9/11 Commission, Majed Moqed

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Mayor Rudy Giuliani updates a directive that is intended to eliminate conflict between agencies when they respond to an emergency, such as a terrorist attack, in New York. [City of New York, 7/2001; 9/11 Commission, 7/24/2004, pp. 284-285] Since at least the late 1970s, New York’s mayors have recognized that the tense relations between the New York Police Department (NYPD) and the New York Fire Department (FDNY) are a potentially serious problem, and have tried, unsuccessfully, to rectify the situation. [Governing, 9/2005] In a new attempt to resolve the problem, Giuliani updates a directive titled “Direction and Control of Emergencies in the City of New York.” This document states that its purpose is to eliminate “potential conflict among responding agencies which may have areas of overlapping expertise and responsibility.”
Specified Agency Would Be the 'Incident Commander' for an Emergency - To achieve this, the directive designates which agency would serve as the “incident commander” for different types of emergencies. The incident commander would be “responsible for the management of the city’s response to the emergency.” Meanwhile, the Office of Emergency Management (OEM), which Giuliani created in 1996 (see 1996), would “coordinate the participation of all city agencies in resolving the event,” and “assist the incident commander in his/her efforts in the development and implementation of the strategy for resolving the event.”
Fire or Police Department Would Be in Command for a Terrorist Attack - The document states that in the event of an “air crash” or a “structural collapse,” the FDNY would be the incident commander. In the event of a terrorist attack, the incident commander would be either the NYPD or the FDNY, depending on the type of terrorist attack that occurs (for example, whether it is an attack involving weapons of mass destruction or one in which just conventional weapons are used). However, the directive notes, the nature of terrorist attacks “is such that the incident command will shift as the event evolves.” Therefore, it continues, “Any conflicts regarding the issue of command at these incidents will be resolved by OEM.” [City of New York, 7/2001; 9/11 Commission, 7/24/2004, pp. 284-285]
Directive Is Followed 'to Some Degree' on September 11 - The directive will be followed with limited success when the terrorist attacks occur on September 11. “To some degree, the mayor’s directive for incident command was followed on 9/11,” the 9/11 Commission Report will state. The report will continue, “It was clear that the lead response agency was the FDNY and that the other responding local, federal, bistate, and state agencies acted in a supporting role.” The report will note, however, that “the response operations lacked the kind of integrated communications and unified command contemplated in the directive.” “These problems existed both within and among individual responding agencies,” it will add. [9/11 Commission, 7/24/2004, pp. 319]

Entity Tags: New York City Fire Department, Office of Emergency Management, New York City Police Department, Rudolph (“Rudy”) Giuliani

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Jean Waldorf, the owner of the Shipping Post, a mail service business in Punta Gorda, Florida, will later report seeing Mohamed Atta and an unidentified associate visiting her store some four to six times. According to Waldorf, Atta purchases US postal money orders in denominations of $100 to $200, paying for them with cash, but she does not know how they are spent. Waldorf says that the money orders, which can only be cashed in the US, are “not traceable.” The owner of a local childcare center, Anna Brookbank, later says she recognizes Atta, having seen him shopping at a Punta Gorda supermarket during this period. [CNN, 10/1/2001; Associated Press, 10/2/2001; Charlotte Sun, 10/2/2001; Charlotte Sun, 10/3/2001] Punta Gorda is about 30 miles south of Venice, where Atta, along with Marwan Alshehhi, previously attended flight school in 2000 (see July 6-December 19, 2000). According to official accounts, the only time Atta was in this area was during his time at the flight school. [US Congress, 9/26/2002; 9/11 Commission, 7/24/2004, pp. 223-253]

Entity Tags: Mohamed Atta

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

New York City’s Office of Emergency Management (OEM) purchases crisis management computer software that it plans to launch for use on September 17, and that will significantly help the city’s response to the 9/11 attacks. [Wall Street Journal, 10/23/2001; Wired News, 11/2/2001] The OEM is intended to improve New York’s response to major incidents, including terrorist attacks, and play a key role in managing the city’s overall response to an incident. [9/11 Commission, 7/24/2004, pp. 283-284] The software it buys, called E Team, is an emergency and event management product created by E Team Inc., a small company based in Canoga Park, California. [Wall Street Journal, 10/23/2001; e-ProWire, 5/22/2002] John Hughes, a vice president of E Team Inc., in fact used to be the deputy director of the New York City OEM. E Team was originally created for use by the military in battlefield coordination, but the software can now be used by public agencies and private companies, to “prepare for, respond to, and recover from disasters and emergencies of all types.” [Los Angeles Times, 12/11/2000; California Technology Ventures, 10/16/2001; Wired News, 11/2/2001] It enables officials to coordinate thousands of workers and hundreds of agencies. [Wall Street Journal, 10/23/2001] The OEM plans to install the software on special server computers in its Emergency Operations Center on the 23rd floor of World Trade Center Building 7, and to launch the E Team system on September 17. [Wired News, 11/2/2001; Council of the City of New York, 8/2002, pp. 22 pdf file] But as a result of the terrorist attacks on September 11, the system will instead go into use on September 14, at OEM’s temporary command center at Pier 92 on the Hudson River (see September 14, 2001). [Wall Street Journal, 10/23/2001; e-ProWire, 5/22/2002] Every government organization supporting the OEM command center after 9/11 will use E Team to coordinate its rescue and recovery efforts with the OEM. [California Technology Ventures, 10/16/2001] A report later published by New York City Council’s Select Committee on Technology in Government will say it is ironic that the OEM decides to buy the E Team software in the month before the terrorist attacks in New York take place. The report will comment that the OEM buys the software “in order to better manage precisely the emergency situations that the city faced after 9/11.” [Council of the City of New York, 8/2002, pp. 22 pdf file]

Entity Tags: Office of Emergency Management

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Several deposits are made to the 9/11 hijackers’ accounts. Details are available for some of the deposits for eleven of the nineteen hijackers: Mohamed Atta, Marwan Alshehhi, Ziad Jarrah, Hani Hanjour, Nawaf Alhazmi, Khalid Almihdhar, Ahmed Alhazmawi, Fayez Ahmed Banihammad, Hamza Alghamdi, Waleed Alshehri, and Satam Al Suqami. Over $40,000 is deposited in their accounts, much in cash. The largest amounts deposited in one day occur on August 24, when $8,000 is split equally between Hamza Alghamdi’s account and a joint account of Atta and Alshehhi, and September 5, when a total of $9,650 is split between Banihammad’s and Hamza Alghamdi’s accounts, and the joint Atta/Alshehhi account. The smallest deposit is $120, paid into Khalid Almihdhar’s First Union National Bank account on September 9. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file] Although it is impossible to trace the exact origins of the deposits, possible sources include withdrawals from other hijackers’ bank accounts, cash and traveler’s checks brought in by the hijackers in the spring/early summer (see January 15, 2000-August 2001), car sales, and money distributed by Atta, who reportedly received around $100,000 in early August (see Early August 2001, Summer 2001 and before, and Mid-July-Mid-August 2001).

Entity Tags: Marwan Alshehhi, Mohamed Atta, Satam Al Suqami, Khalid Almihdhar, Nawaf Alhazmi, Ziad Jarrah, Waleed Alshehri, Hani Hanjour, Ahmed Alhaznawi, Fayez Ahmed Banihammad, Hamza Alghamdi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

9/11 hijacker Mohamed Atta receives $100,000 from accounts in Pakistan. The money is transferred to two of his accounts in Florida. [Fox News, 10/2/2001; Associated Press, 10/2/2001; US Congress, 10/3/2001; CNN, 10/6/2001; CNN, 10/8/2001] This will later be reported in various media. For example, ABC News will say that federal authorities track “more than $100,000 from banks in Pakistan to two banks in Florida to accounts held by suspected hijack ringleader Mohamed Atta.” [ABC News, 9/30/2001] Law enforcement sources will tell CNN, “[T]he wire transfers from Pakistan were sent to Atta through two banks in Florida.” [CNN, 10/1/2001] One of the hijackers’ financiers, the Pakistan-based Omar Saeed Sheikh, is said to wire Atta around $100,000 in August (see Early August 2001). The transfers from Pakistan will be disclosed a few weeks after 9/11 but will then fade from view (see September 30-October 7, 2001), until 2003 when John S. Pistole, deputy assistant director of the FBI’s Counterterrorism Division, tells the Senate Committee on Governmental Affairs that the FBI has traced the origin of funding for 9/11 back to accounts in Pakistan (see July 31, 2003). However, in 2004 the 9/11 Commission will fail to mention any funding coming directly from Pakistan (see Late-September 2001-August 2004).

Entity Tags: Saeed Sheikh, Federal Bureau of Investigation, John S. Pistole, Counterterrorism Division (FBI), Mohamed Atta

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

9/11 hijacker Mohamed Atta receives two wire transfers from Egypt through a small Florida money-wiring business. [Time, 10/1/2001] These transfers are not mentioned by the 9/11 Commission. [9/11 Commission, 7/24/2004; 9/11 Commission, 8/21/2004 pdf file] Atta, an Egyptian, was in contact with his family in Cairo, Egypt, about once a month while he was in the US, although his father subsequently claimed not to know he was there (see September 19, 2001). Atta celebrates his birthday roughly around this time, on August 27 (8 Jumada al-Thani 1388 A.H.) or September 1, depending on whether he was going be the Muslim or Western calendar. [US District Court for the Eastern District of Virginia, Alexandria District, 7/31/2006 pdf file; Rabiah (.com), 12/3/2006]

Entity Tags: Mohamed Atta

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Preparations take place for a training exercise that will develop plans for restoring operations in New York’s Financial District, where the World Trade Center is located, after a terrorist attack. A week before the 9/11 attacks, according to a report by the Mineta Transportation Institute, New York’s Office of Emergency Management (OEM) and the New York Metropolitan Transportation Authority (MTA) are “preparing a tabletop exercise to develop plans for [the] recovery of operations and business continuity in the Financial District after a terrorist attack.” It is unclear whether the exercise takes place now or is simply being prepared for and is scheduled to take place at a later date. The report will note that plans for a program that enables the credentialing of key personnel so businesses can gain access to a restricted area in an emergency have been tested in Buffalo, New York. Presumably this program is discussed as part of the current exercise preparations. [Jenkins and Edwards-Winslow, 9/2003, pp. 30 pdf file] The program is apparently the Corporate Emergency Access System, which was developed by the Business Network of Emergency Resources, a nonprofit organization based in Buffalo. Under this system, organizations designate essential employees who should, if necessary, have access to their facilities during emergencies in order to perform business recovery activities. [General Accounting Office, 2/2003, pp. 100 pdf file; Contingency Planning and Management, 5/2004 pdf file] The OEM was created in 1996 by New York City Mayor Rudy Giuliani with the purpose of, among other things, improving New York’s response to major incidents, including terrorist attacks (see 1996). [9/11 Commission, 7/24/2004, pp. 283] The MTA is the public benefit corporation that is responsible for public transportation in New York City and the surrounding metropolitan area counties. [Walsh, 2012, pp. 27 pdf file]

Entity Tags: Office of Emergency Management, New York City Metropolitan Transportation Authority

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The Special Routing Arrangement Service (SRAS), which is run by the National Communications System (NCS), is turned on for “exercise mode,” meaning it is ready to be utilized the following day in response to the terrorist attacks. [9/11 Commission, 3/16/2004 pdf file] The NCS, which is part of the Department of Defense, is a relatively small agency established by President John F. Kennedy in 1963, and which is intended to ensure the uninterrupted availability of critical communications networks during times of national crisis. It is mandated to insure that critical telephony and data continue to flow, even when the US is under attack. [Verton, 2003, pp. 136; Clarke, 2004, pp. 20; National Communications System, 10/21/2007]
System Is 'Miraculously' Ready to Function on September 11 - Brenton Greene, the director of the NCS, will tell the 9/11 Commission that “[o]n the 10th of September, miraculously, the SRAS… system was turned on for exercise mode, and thus it was ready to function on September 11.” A summary of Greene’s interview with the Commission will indicate that the SRAS is related to the highly secret Continuity of Government (COG) plan. [9/11 Commission, 3/16/2004 pdf file] This plan aims to ensure that the federal government will continue to function in the event of an attack on the US, and it will be activated for the first time on September 11 (see (Between 9:45 a.m. and 9:56 a.m.) September 11, 2001). [Atlantic Monthly, 3/2004; ABC News, 4/25/2004] The SRAS reportedly provides “a vehicle for continuity of operations by providing survivable communications linkages to federal and defense end users over the public network.” [Department of Homeland Security, 5/2007 pdf file] Whether the SRAS is turned on for “exercise mode” because the NCS or its National Coordinating Center (NCC) in Arlington, Virginia, are conducting or participating in a training exercise is unstated.
SRAS Relates to Continuity of Government Program - Greene will tell the 9/11 Commission that one of the NCS’s three main programs relates to COG. “The main communications system of the country must be kept going or no one can communicate,” he will say. Therefore, “There is a separate network linking the National Coordinating Center and the major carriers and networks as a backup.” According to Greene, “In the situation where Continuity of Government is put into play, there is a communications system where no one can trace the site of the call on either end.” (Presumably this is a reference to the SRAS.) This backup communications network, according to Greene, will prove “its value as a separate link on 9/11, because it coordinated network use between Network Operations Centers while the network was saturated.” [9/11 Commission, 3/16/2004 pdf file]
NCS Plays Important Role on 9/11 - Robert Kenny, the director of media relations for the Federal Communications Commission’s Public Safety and Homeland Security Bureau, will later recall, “We found that [the NCS] program was very helpful during September 11.” [CNET News, 1/16/2009] The NCC will be activated that day in response to the attacks (see (8:48 a.m.) September 11, 2001) and will support subsequent recovery efforts. [9/11 Commission, 3/16/2004 pdf file] Earlier that morning, the CIA will actually be giving a briefing to the NCS about the international terrorist threat to the US’s telecommunications infrastructure (see 8:00 a.m.-9:03 a.m. September 11, 2001). [Verton, 2003, pp. 135-139]

Entity Tags: Continuity of Government, National Communications System, Brenton C. Greene, Robert Kenny, Special Routing Arrangement Service

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The fire alarm system in World Trade Center Building 7 is placed on “test condition,” which causes any alarms to be ignored, for a period of eight hours. At 6:47 a.m., the system is placed in a “TEST: ALL” condition. This usually happens when maintenance or other testing is being performed on it. While the system is in this condition, any alarms that are received are considered to be the result of the maintenance or testing and are ignored. Additionally, any alarm signals do not appear on the operator’s display. However, records of the alarm are recorded in the system’s history file. The alarm system automatically returns to normal monitoring after eight hours, which means it does so at 2:47 p.m. [National Institute of Standards & Technology, 6/2004, pp. 28, 94] However, no alarm signals will be received after that time, even though WTC 7 subsequently suffers some large fires (see 4:10 p.m. September 11, 2001). A report by the National Institute of Standards and Technology will later suggest the reason for this could be that “either the building alarm system was not functioning after about 2:47 p.m.… or… the offsite monitoring system or its link to WTC 7 was incapacitated in some way.” A fire is detected by the system, though, at one time while it is in test condition. This occurs at 10:00 a.m., just after the South Tower collapses (see 10:00 a.m. September 11, 2001). [National Institute of Standards and Technology, 11/2008, pp. 69-70] The alarm system is placed on test condition today at the request of a person with the surname Williams. Further details of this person are unknown. The system has been placed on test condition every morning for the last seven days (see September 4-10, 2001). [National Institute of Standards & Technology, 6/2004, pp. 94]

Entity Tags: World Trade Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

New York City’s Emergency Operations Center (EOC) set up at Pier 92 on the Hudson River following the 9/11 attacks.New York City’s Emergency Operations Center (EOC) set up at Pier 92 on the Hudson River following the 9/11 attacks. [Source: ArcNews]At Pier 92 on the Hudson River, preparations are underway for a training exercise due to take place there the following day. The exercise, called Tripod, which had been scheduled months earlier, is intended to test how well New York’s Office of Emergency Management (OEM) can administer treatment in response to a biological-terrorism attack (see September 12, 2001). [New York Magazine, 10/15/2001; Giuliani, 2002, pp. 355] Pier 92, located just over four miles north-northwest of the World Trade Center, has been set up as a model distribution station where the simulated victims will be treated. [Jenkins and Edwards-Winslow, 9/2003, pp. 15 and 20 pdf file] Ken Longert, the owner of a theatrical lighting business, arrives at the pier at 7:00 a.m. to help get the place ready for the exercise. He will later recall, “Two or three hundred cadets [presumably with the New York police and fire departments] were there, learning the proper procedures in case some kind of disaster hit New York.” Longert will recall that, seconds after the second WTC tower is hit at 9:03, “all the people from OEM disappeared” from the pier. [DiMarco, 2007, pp. 457-458] After OEM’s original command center is destroyed when WTC 7—where it is located—collapses (see (5:20 p.m.) September 11, 2001), Pier 92 will be selected as the location for the substitute command center. [9/11 Commission, 5/19/2004] Members of OEM staff have also arrived early this morning at the OEM offices in WTC 7 to prepare for the exercise (see (Shortly After 8:46 a.m.) September 11, 2001). [Jenkins and Edwards-Winslow, 9/2003, pp. 15 pdf file]

Entity Tags: Tripod, Office of Emergency Management, Ken Longert

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Brenton Greene.Brenton Greene. [Source: National Communications System]CIA representatives give a briefing to a little-known government agency called the National Communications System (NCS) at a facility just outside Washington, DC, where they discuss the threat that international terrorists pose to the US’s telecommunications infrastructure. The NCS is a relatively small agency that works to ensure the uninterrupted availability of critical communications networks during times of national crisis. It will play an important role in the response and recovery efforts following the terrorist attacks in New York and at the Pentagon, when damage to the World Trade Center area severely impairs the local telecommunications infrastructure. [Verton, 2003, pp. 135-137; National Communications System, 2004, pp. 56 pdf file]
Briefing Attended by Public and Private Sectors Representatives - The briefing is held at what journalist and author Dan Verton will call “a secure facility outside of Washington, DC.” Presumably this is the NCS’s National Coordinating Center in Arlington, Virginia. Attendees include Brenton Greene, the director of the NCS since April 2001, and representatives from seven other federal agencies and over 40 technology and communications companies that operate many of the US’s most critical communications networks. The representatives from the private sector, according to Verton, are all “senior executives from their respective companies, and all had government security clearances that granted them access to the most sensitive intelligence data pertaining to threats to the infrastructures that formed not only the lifelines of their businesses but the lifelines of the nation as well.”
CIA Outlines Threat to Telecommunications Infrastructure - Although Greene is a 25-year veteran of the Navy’s submarine force and is “used to classified briefings and operating in the shadows,” the current briefing, according to Verton, promises “to be different from any other he had taken part in.” The CIA representatives begin it at 8:00 a.m. by outlining the growing international terrorist threat to the US telecommunications infrastructure.
Terrorists Aware of Benefits of Targeting Telecommunications - Verton will describe that the briefing participants then agree that there is “a growing body of evidence relating to the increased sophistication in information warfare (IW) capabilities of foreign nations.” Additionally, a cyber-attack against computer systems in the US “would likely involve a major disruption of key telecommunications infrastructures serving other sectors of the economy, including banking and finance, electric power, and air traffic control.” Greene will later comment: “Everything runs on telecom. If it’s a major cyber-event, it’s going to have a physical tail. If it’s a major physical event, it’s going to have a cyber-tail.” The CIA representatives say that some terrorist organizations are also becoming aware of the potential offered by targeting the telecommunications infrastructure.
Briefing Continues despite News of First Crash - Shortly after 8:46 a.m., when the first plane hits the WTC, Navy Captain J. Katharine Burton enters the briefing room and whispers to Greene the news of what has happened. With no further information available and no evidence that the crash was anything more than an accident, Greene calmly passes on the news to the other people in the room, and then orders the briefing to continue. The CIA representatives therefore go on until news arrives of the second plane hitting the WTC at 9:03 a.m., and televisions are turned on to CNN, which is showing live coverage from New York. Greene will later recall: “It was clear then that there was some threat. When the second plane hit, I said: ‘I’m leaving. I need to go look at the implications of this.’” [Verton, 2003, pp. 135-139, 141]
9/11 Attacks Are 'the Most Significant Challenge' to the NCS - The NCS will play a key role in the government’s response to the 9/11 attacks, which result in severe damage and impairment to the telecommunications infrastructure serving the area around the WTC. [National Communications System, 2004, pp. 56 pdf file] Greene will later recall that the destruction caused by the attacks becomes “the most significant challenge that the National Communications System had ever seen.” [Verton, 2003, pp. 151] The NCS’s National Coordinating Center is activated, and supports response and recovery efforts (see (8:48 a.m.) September 11, 2001). After leaving the briefing, Greene will head to his “Continuity of Government” site, from where the status of the communications network is constantly monitored, and priorities and repairs are coordinated. [9/11 Commission, 3/16/2004 pdf file]

Entity Tags: National Communications System, Brenton C. Greene, Central Intelligence Agency, J. Katharine Burton

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The last routine communication takes place between air traffic control and the pilots of Flight 11 at 8:13 and 29 seconds. Boston Center air traffic controller Pete Zalewski is handling the flight, and instructs it to turn 20 degrees to the right. Pilot John Ogonowski immediately acknowledges the instruction, but seconds later he fails to respond to a command to climb to 35,000 feet. Zalewski repeatedly tries to reach the pilot over the next ten minutes, even using the emergency frequency, but gets no response (see 8:14 a.m.-8:24 a.m. September 11, 2001). The 9/11 Commission concludes that Flight 11 is hijacked at 8:14, or shortly afterwards (see 8:14 a.m. September 11, 2001). [New York Times, 10/16/2001; MSNBC, 9/11/2002; 9/11 Commission, 6/17/2004; 9/11 Commission, 7/24/2004, pp. 4]

Entity Tags: Pete Zalewski, John Ogonowski

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Vanessa Minter.Vanessa Minter. [Source: Capitol Broadcasting Company]Betty Ong, a flight attendant on Flight 11, calls the American Airlines Southeastern Reservations Office in Cary, North Carolina, to report the emergency on her plane. Ong makes the call using an Airfone. [9/11 Commission, 7/24/2004, pp. 5; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] Flight attendants know the reservations 800 number that she calls because they often call it to help passengers with reservations questions. Calls made to the number are routed to the first available phone station at one of several facilities, including the office in Cary. [Federal Bureau of Investigation, 9/11/2001, pp. 72-74; 9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 8]
Ong Tells Agent, 'We're Being Hijacked' - The call is answered by Vanessa Minter, a reservation agent. The first thing Ong says is, “I think we’re being hijacked.” [Federal Bureau of Investigation, 9/12/2001, pp. 38-41; 9/11 Commission, 7/24/2004, pp. 453] Minter will later reflect: “There was something in her voice that said: ‘Okay, this isn’t funny. This isn’t a joke. This is real.’” [WRAL, 9/9/2011]
Resolution Agent Joins Call - Minter asks Ong to hold for a moment. She then phones the American Airlines international resolution desk, which is on the other side of the building. Winston Sadler, the resolution agent, answers, and Minter tells him she has a woman on the phone who is calling from an American Airlines flight that is being hijacked. Minter says she cannot find the “emergency button” on her phone, and Sadler notices that she seems panicked. He offers to take over the call, and so Minter transfers it to him. The phone system allows Sadler to be connected to Minter’s line while Minter remains on it.
Alarm Sent Out to Notify Supervisor - Realizing the seriousness of the situation, Sadler pushes the emergency button on his phone, which initiates a tape recording of Ong’s call and also sends out an alarm that notifies Nydia Gonzalez, a supervisor at the reservations office, to pick up the call. Gonzalez will join the call from Ong a short time later (see 8:21 a.m. September 11, 2001). Sadler will tell the FBI that as soon as he joins Ong’s call, he is convinced it is a genuine phone call from an airplane, because he is used to hearing the background noise that occurs in calls from airplane telephones, and he can hear such noise during Ong’s call. [Federal Bureau of Investigation, 9/12/2001, pp. 38-41; Federal Bureau of Investigation, 9/12/2001, pp. 42-44; 9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 7/24/2004, pp. 453]
Only First Four Minutes of Call Recorded - Ong’s call will last over 25 minutes, ending at around 8:44 a.m. or 8:45 a.m. (see (8:43 a.m.) September 11, 2001), and in it Ong will relay crucial information about what is happening on her plane. [9/11 Commission, 8/26/2004, pp. 8; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] However, only the first four minutes of the call are recorded. This is because the recently installed recording system at the reservations office has a default time limit. The recording system it replaced did not have such a time limit. [9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 8]

Entity Tags: Betty Ong, Nydia Gonzalez, American Airlines, Vanessa Minter, Winston Sadler

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Pete Zalewski.Pete Zalewski. [Source: NBC]Because the talkback button on Flight 11 has been activated, Boston Center air traffic controllers can hear a hijacker on board say to the passengers: “We have some planes. Just stay quiet and you’ll be OK. We are returning to the airport.” [Boston Globe, 11/23/2001; 9/11 Commission, 7/24/2004, pp. 19] Air traffic controller Pete Zalewski recognizes this as a foreign, Middle Eastern-sounding voice, but does not make out the specific words “we have some planes.” He responds, “Who’s trying to call me?” Seconds later, in the next transmission, the hijacker continues: “Nobody move. Everything will be OK. If you try to make any moves you’ll endanger yourself and the airplane. Just stay quiet.” [New York Times, 10/16/2001; 9/11 Commission, 6/17/2004; MSNBC, 9/9/2006] Bill Peacock, the FAA director of air traffic services, later claims, “We didn’t know where the transmission came from, what was said and who said it.” David Canoles, the FAA’s manager of air traffic evaluations and investigations, adds: “The broadcast wasn’t attributed to a flight. Nobody gave a flight number.” [Washington Times, 9/11/2002] Similarly, an early FAA report will state that both these transmissions came from “an unknown origin.” [Federal Aviation Administration, 9/17/2001 pdf file] Zalewski asks for an assistant to help listen to the transmissions coming from the plane, and puts its frequency on speakers so others at Boston Center can hear. Because Zalewski didn’t understand the initial hijacker communication from Flight 11, the manager of Boston Center instructs the center’s quality assurance specialist to “pull the tape” of the transmission, listen to it carefully, and then report back. They do this, and by about 9:03 a.m. a Boston manager will report having deciphered what was said in the first hijacker transmission (see 9:03 a.m. September 11, 2001). [9/11 Commission, 6/17/2004; MSNBC, 9/9/2006] Fellow Boston controller Don Jeffroy also hears the tape of the hijacker transmissions, though he doesn’t state at what time. He says: “I heard exactly what Pete [Zalewski] heard. And we had to actually listen to it a couple of times just to make sure that we were hearing what we heard.” [MSNBC, 9/11/2002] At some point, Ben Sliney, the national operations manager at the FAA’s Herndon Command Center, gets word of the “We have some planes” message, and later says the phrase haunts him all morning. American Airlines Executive Vice President for Operations Gerard Arpey is also informed of the “strange transmissions from Flight 11” at some point prior to when it crashes at 8:46 a.m. [USA Today, 8/12/2002] Boston Center will receive a third transmission from Flight 11 about ten minutes later (see (8:34 a.m.) September 11, 2001).

Entity Tags: Bill Peacock, Boston Air Route Traffic Control Center, David Canoles, Pete Zalewski

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

According to Terry Biggio, the operations manager at the FAA’s Boston Center, the center initially thought Flight 11 “was a catastrophic electrical failure and… was diverting to New York” (see (8:21 a.m.) September 11, 2001). [Federal Aviation Administration, 10/19/2002] However, at about 8:24 a.m., controllers heard two radio transmissions from it, with the voice of a hijacker declaring, “We have some planes” (see 8:24 a.m. September 11, 2001). Pete Zalewski, who is handling Flight 11, says that after the second of these: “I immediately knew something was very wrong. And I knew it was a hijack.” He alerts his supervisor. Lino Martins, another Boston air traffic controller, says, “the supervisor came over, and that’s when we realized something was serious.” [Christian Science Monitor, 9/13/2001; MSNBC, 9/11/2002; 9/11 Commission, 6/17/2004] However, two senior FAA officials—Bill Peacock and David Canoles—later say that the hijacker transmissions were not attributed to a flight, so controllers didn’t know their origin. [Washington Times, 9/11/2002] An early FAA report will similarly refer to them as having come “from an unknown origin.” But right away, the center begins notifying the chain of command that a suspected hijacking is taking place (see 8:25 a.m. September 11, 2001). [Federal Aviation Administration, 9/17/2001 pdf file] However, some reports claim that controllers decided Flight 11 was probably hijacked earlier than this, by about 8:20 a.m. (see (8:20 a.m.) September 11, 2001).

Entity Tags: Pete Zalewski, Lino Martins

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A Sikorsky S-76A helicopter flying over New York.
A Sikorsky S-76A helicopter flying over New York. [Source: Sikorsky]A helicopter is tracked on radar apparently crashing into the World Trade Center, according to a report later given by a New York air traffic controller over an FAA teleconference.
Helicopter Is 'the Only Target that We Saw ... to Fly into the Trade Center' - At around 10:15 a.m., Tom White, an operations manager at the FAA’s New York Terminal Radar Approach Control (TRACON), will tell those on the FAA teleconference that his facility tracked a Sikorsky helicopter that had taken off from the airport in Poughkeepsie, New York, and this helicopter appeared to fly into the WTC at 8:27 a.m. (see (10:15 a.m.) September 11, 2001). White will add that, after replaying radar information, it is concluded that the helicopter is “the only target that we saw in the vicinity of the Trade Center at 12:27 [Zulu time, or 8:27 a.m. Eastern time] to fly into the Trade Center.” [Federal Aviation Administration, 9/11/2001; 9/11 Commission, 5/21/2004] (However, the first crash at the WTC will not occur until 8:46 a.m. (see 8:46 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 7] ) The “Poughkeepsie airport” the helicopter took off from is presumably Dutchess County Airport. Sikorsky reportedly bases a fleet of its S-76 helicopters at Dutchess County Airport, “dispatching them to the New York metro areas as needed.” [Site Selection, 5/2000; Aviation International News, 8/1/2003] Poughkeepsie is about 70 miles north of New York City. [Pittsburgh Post-Gazette, 2/3/2008]
Helicopter 'Consistent with the Speed' of What Hits WTC - White will say the helicopter’s tail number is N7601S, that it departed the Poughkeepsie airport at 8:03 a.m., and that it then headed south at a speed of around 160 knots, or 184 miles per hour. He will add: “The tower [presumably the air traffic control tower at the Poughkeepsie airport] says the only thing they had southbound at that time was a Sikorsky helicopter, which is consistent with the speed that we followed it down.… They’re saying they replayed the radar and it’s consistent with the speed of what went into the [WTC] tower.” [Federal Aviation Administration, 9/11/2001] (However, an analysis by the US government will later estimate that Flight 11 hits the WTC at 494 miles per hour, or 429 knots, which is significantly faster than the helicopter was flying. [New York Times, 2/23/2002] )
Mistaken Information Later Corrected - It will apparently take until early afternoon for the suspicions about the Sikorsky helicopter hitting the WTC to be dismissed. An FAA chronology of this day’s events will state that at 1:00 p.m., the “Sikorsky helicopter” is “now believed not to have hit the WTC.” [Federal Aviation Administration, 1/2/2002] Another FAA chronology will state that at 1:04 p.m., it is reported that the Sikorsky helicopter “landed 20 minutes early, normal GE run at 12:28Z [i.e. 8:28 a.m. Eastern time] to WTC.” (It is unclear what is meant by “normal GE run.”) [Federal Aviation Administration, 9/11/2001]

Entity Tags: World Trade Center, Tom White (FAA), New York Terminal Radar Approach Control

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Steve Bongardt.Steve Bongardt. [Source: Government Matters]Steve Bongardt, an agent at an FBI office in Manhattan, reads a report on his computer about Osama bin Laden reopening his underground facility in Afghanistan and he will subsequently determine that this incident is related to the attacks on the World Trade Center. [Wright, 2006, pp. 356-357; Graff, 2011, pp. 309-310] Bongardt is a member of the FBI’s I-49 squad. [Wright, 2006, pp. 377] The squad is focused on bin Laden and al-Qaeda’s central command. It is based in an office on the eighth floor at 290 Broadway, across the street from the FBI’s New York field office at 26 Federal Plaza. [Graff, 2011, pp. 205-206] Bongardt is one of the first people to arrive at the office this morning, coming into work sometime before 8:30 a.m. He turns on his computer and reads some of the day’s intelligence. He is puzzled by one particular piece of information he sees. “A report had Osama bin Laden reopening his large underground facility at Tora Bora in Afghanistan and sprucing it up,” journalist and author Garrett Graff will write. According to author Lawrence Wright, the report states that “the al-Qaeda camps in Tora Bora [are] being revitalized.” [Wright, 2006, pp. 356-357; Graff, 2011, pp. 309] The Tora Bora encampment is a “natural and manmade fortress of caves and bunkers,” according to the Chicago Tribune. It comprises a “series of rooms and tunnels,” and can “comfortably house 1,000 people,” according to an Afghan who visited the complex a few months ago. [Chicago Tribune, 11/28/2001] “That can’t be good,” Bongardt thinks upon reading the report. “What the hell is [bin Laden] doing?” he wonders. Bongardt will feel the room shake when Flight 11 crashes into the WTC, at 8:46 a.m. (see 8:46 a.m. September 11, 2001), and promptly head out of the building. He will realize what has happened when he sees that both of the Twin Towers are on fire and notices a massive jetliner engine lying on the street. He will then connect what is occurring to the report he read on his computer. He will understand that “this was the work of bin Laden,” according to Wright. “This is al-Qaeda. This is why they’re polishing up Tora Bora,” he will think. [Wright, 2006, pp. 357-359; Graff, 2011, pp. 309-310]

Entity Tags: Steve Bongardt, Osama bin Laden

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Tape recorders that normally record all of the air traffic monitoring stations on the operations floor at NORAD’s Northeast Air Defense Sector (NEADS) fail to record the positions of the two NEADS employees who are responsible for controlling the fighter jets launched from Otis Air National Guard Base in response to the hijacked Flight 11 (see 8:46 a.m. September 11, 2001). [9/11 Commission, 10/28/2003 pdf file; 9/11 Commission, 7/24/2004, pp. 459; Shenon, 2008, pp. 203-204]
No Recordings of Two Radio Channels - The 9/11 Commission Report will state that “there are no NEADS recordings available of the NEADS senior weapons director and weapons director technician position responsible for controlling the Otis [Air National Guard Base] scramble.” [9/11 Commission, 7/24/2004, pp. 459] According to an e-mail sent during the Commission’s investigation by Miles Kara, one of the Commission’s staff members, the two NEADS employees whose positions are not recorded are Steve Hedrick and Brad Gardner. Kara will write: “Since we have zero evidence of the voices of Hedrick and Gardner [on the recordings of the NEADS operations floor], the NORAD position that their channels were never recorded may be accurate.… We never hear them.” [9/11 Commission, 5/25/2004] The 9/11 Commission will state, however, that it “found a single communication from the weapons director or his technician on the guard frequency at approximately 9:11, cautioning the Otis fighters, ‘remain at current position [holding pattern] until FAA requests assistance’” (see 9:09 a.m.-9:13 a.m. September 11, 2001).
Positions Not Recorded Due to 'Technical Issue' - The 9/11 Commission will say there are no recordings of the two positions because of “a technical issue,” although it will give no details of what that issue might be. [9/11 Commission, 7/24/2004, pp. 459] There are four Dictaphone multi-channel reel-to-reel tape recorders in a corner of the NEADS operations floor, which should be recording every radio channel. [Vanity Fair, 8/1/2006] These tape recorders are run by General Dynamics. Richard Crane is the technical representative of General Dynamics at NEADS who is responsible for the recordings on this day. [9/11 Commission, 10/28/2003 pdf file; 9/11 Commission, 10/28/2003 pdf file]

Entity Tags: Steve Hedrick, Northeast Air Defense Sector, Miles Kara, Brad Gardner

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Michael Woodward.Michael Woodward. [Source: Discovery Channel]Amy Sweeney, a flight attendant on Flight 11, reaches the American Airlines flight services office at Logan International Airport in Boston for the third time, and, in a phone call lasting 12 or 13 minutes, gives details of the trouble on her plane to a manager there. [9/11 Commission, 8/26/2004, pp. 11; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] Sweeney has already called the flight services office two times and provided employees there with details of the hijacking of Flight 11, but both calls were cut off after a short time (see 8:25 a.m. September 11, 2001 and 8:29 a.m. September 11, 2001).
Manager Takes Over Answering Call - At 8:32 a.m., Sweeney reaches the office for the third time. [9/11 Commission, 7/24/2004, pp. 6; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] The call is answered by James Sayer, a staff assistant. But Sayer tells Michael Woodward, an American Airlines flight services manager at Logan Airport, that the caller is Sweeney, and Woodward then takes over the call. Woodward is friends with Sweeney and has known her personally for 10 years. Furthermore, Woodward will tell the 9/11 Commission, Sayer is not trained to handle emergency calls. Woodward asks Sweeney, “Amy, sweetie, what’s going on?” She replies, “Listen to me very, very carefully.” Realizing that Sweeney is going to give him important information, Woodward immediately begins taking notes.
Sweeney Provides Details of Hijacking - Woodward will tell the 9/11 Commission that, in a matter-of-fact and official manner, Sweeney then describes to him the trouble on her plane. She says she is sitting in the back of the aircraft next to Betty Ong, another flight attendant, and the two of them are trying to relay as much information as they can to people on the ground. She says her plane has been hijacked, a man in first class had his throat slashed, and two flight attendants—Karen Martin and Barbara Arestegui—have been stabbed. Sweeney says that Martin isn’t doing very well and is on oxygen, but Arestegui is less seriously injured and seems to be alright. She says the hijackers have gained entry into the cockpit, though she doesn’t say how they did this, and there is a bomb in the cockpit. She makes no comments about the condition of the pilots, but says the flight attendants are unable to contact the cockpit. Later in the conversation, she says she doesn’t think the original pilot is in control of the plane, because they are flying “all over the place.” [9/11 Commission, 1/25/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 11-12]
Sweeney Gives Seat Numbers of Hijackers - Sweeney apparently believes there are only three hijackers on Flight 11. She tells Woodward that the people who hijacked her plane were in seats 9D, 9G, and 10B. [Federal Bureau of Investigation, 9/11/2001, pp. 5-6; 9/11 Commission, 1/25/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 14] However, apart from seat 10B, these are different seats to those assigned to the hijackers on the tickets they purchased. [Los Angeles Times, 9/20/2001; 9/11 Commission, 7/24/2004, pp. 2] Sweeney tells Woodward that the hijackers are of Middle Eastern descent. She says one of them spoke excellent English and another spoke very little English. [Federal Bureau of Investigation, 9/13/2001, pp. 1-2; 9/11 Commission, 1/25/2004 pdf file]
Doctor or Nurse Requested - Woodward will say, when he is first questioned by the FBI about Sweeney’s call, that Sweeney tells him that a doctor and nurse are caring for the passenger who had his throat slashed. [Federal Bureau of Investigation, 9/11/2001, pp. 5-6] But Ong, who is on the phone with employees at the American Airlines Southeastern Reservations Office in North Carolina (see 8:19 a.m. September 11, 2001 and 8:21 a.m. September 11, 2001), says there are no doctors on Flight 11 (see 8:36 a.m.-8:37 a.m. September 11, 2001). [American Airlines, 9/11/2001, pp. 7-19; 9/11 Commission, 1/27/2004 pdf file] However, in a second interview with the FBI and in his interview with the 9/11 Commission, Woodward will say only that a doctor or nurse has been paged.
Woodward Gives Contradictory Accounts of Type of Phone Used - Woodward hears no noise in the background during his conversation with Sweeney. [Federal Bureau of Investigation, 9/13/2001, pp. 1-2; 9/11 Commission, 1/25/2004 pdf file] The information Sweeney provides about the hijacking has been given to her by Sara Low, a flight attendant who was assigned to the front of Flight 11 and so would have witnessed the hijacking when it happened. [Boston Herald, 12/15/2008; Associated Press, 3/5/2009] In interviews with the FBI, Woodward will say that Sweeney makes the call using an Airfone, or that he is unsure whether she uses an Airfone or a cell phone. [Federal Bureau of Investigation, 9/11/2001, pp. 5-6; Federal Bureau of Investigation, 9/13/2001, pp. 1-2] But he will tell the 9/11 Commission that she makes the call on a cell phone. [9/11 Commission, 1/25/2004 pdf file] However, the FBI will state that Sweeney is using an Airfone. [9/11 Commission, 2004, pp. 4; New York Observer, 6/20/2004; Arkansas Democrat-Gazette, 9/11/2011] There is no tape machine in the flight services office, and so her call is not recorded. [9/11 Commission, 1/25/2004 pdf file; New York Observer, 6/20/2004]
Airline Contacted about Call - At 8:40 a.m., one of Woodward’s colleagues in the flight services office calls the American Airlines System Operations Control center in Fort Worth, Texas, and passes on to it the information that Sweeney is providing to Woodward (see 8:40 a.m.-8:48 a.m. September 11, 2001). Sweeney’s call ends after 12 or 13 minutes (see (8:44 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 11, 14; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006]

Entity Tags: American Airlines, James W. Sayer, Michael Woodward, Sara Low, Madeline (“Amy”) Sweeney

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Ray Scott, a manager at the American Airlines Southeastern Reservations Office in Cary, North Carolina, joins a phone call that his office has received from Betty Ong, a flight attendant on the hijacked Flight 11. [Federal Bureau of Investigation, 9/12/2001, pp. 64-65] Since 8:18 a.m., Ong has been on the phone with employees at the reservations office and has been describing to them the trouble on her plane (see 8:18 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 5] Scott was alerted to this, being told that an employee at the reservations office was handling an emergency phone call concerned with a hijacking. He went to the desk of reservation agent Vanessa Minter, one of the employees participating in the call, and now takes her place on the call.
Scott Listens but Does Not Say Anything - After joining the call, Scott does not say anything to Ong. Instead, he just listens while Nydia Gonzalez, a supervisor at the reservations office, does the talking. Minter remains with Scott after he takes her place on the call. Scott will stay on the call with Ong until it ends.
Scott Delayed before Joining Call - Minter will later recall that there was a delay before Scott was able to take over from her. She will say that after he arrived at her desk, she gave Scott her headset. However, he was unable to use it as it has an earpiece that was custom-made for Minter. Scott therefore had to go away and get his own headset, and is only able to join the call with Ong after returning to Minter’s desk with it.
Accounts Conflict over When Scott Joins Call - The time at which Scott joins the call with Ong is unclear. Minter will estimate that she participates in the call for over 20 minutes before Scott takes over from her. This would mean Scott joins it sometime after 8:38 a.m. But Scott will estimate that he listens to about the last 10 minutes of the conversation with Ong. Since the call ends at around 8:44 a.m. or 8:45 a.m. (see (8:43 a.m.) September 11, 2001), this would mean he joins it at around 8:34 a.m., or shortly after. Scott will also say that he is listening to the call when Ong says a passenger who was in seat 10B is now in the cockpit. [Federal Bureau of Investigation, 9/12/2001, pp. 38-41; Federal Bureau of Investigation, 9/12/2001, pp. 64-65] This would mean he is already participating in the call by 8:35 a.m., when Ong provides this information (see 8:35 a.m.-8:36 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 12]

Entity Tags: Vanessa Minter, Nydia Gonzalez, Ray C. Scott, Betty Ong

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Tech. Sgt. Jeremy Powell.Tech. Sgt. Jeremy Powell. [Source: Scott A. Gwilt/ Rome Sentinel]The FAA’s Boston Center calls NORAD’s Northeast Air Defense Sector (NEADS) in Rome, NY, to alert it to the suspected hijacking of Flight 11. According to the 9/11 Commission, this is “the first notification received by the military—at any level—that American 11 had been hijacked.” [9/11 Commission, 7/24/2004, pp. 20; 9/11 Commission, 8/26/2004, pp. 13] The call is made by Joseph Cooper, an air traffic controller at the Boston Center, and answered by Jeremy Powell, a technical sergeant on the NEADS operations floor. [Vanity Fair, 8/1/2006; Spencer, 2008, pp. 25] Beginning the call, Cooper says: “Hi. Boston Center TMU [traffic management unit], we have a problem here. We have a hijacked aircraft headed towards New York, and we need you guys to, we need someone to scramble some F-16s or something up there, help us out.” Powell replies, “Is this real-world or exercise?” Cooper answers, “No, this is not an exercise, not a test.” [9/11 Commission, 7/24/2004, pp. 20] Shortly into the call, Powell passes the phone on to Lieutenant Colonel Dawne Deskins (see (8:38 a.m.) September 11, 2001). Deskins identifies herself to Cooper, and he tells her, “We have a hijacked aircraft and I need you to get some sort of fighters out here to help us out.” [Newhouse News Service, 1/25/2002; ABC News, 9/11/2002; Bamford, 2004, pp. 8; Spencer, 2008, pp. 26]
Military Claims Call Goes against Procedure - The 1st Air Force’s official history of the response to the 9/11 attacks will later suggest that Boston Center is not following normal procedures when it makes this call to NEADS. It states: “If normal procedures had taken place… Powell probably wouldn’t have taken that phone call. Normally, the FAA would have contacted officials at the Pentagon’s National Military Command Center who would have contacted the North American Aerospace Defense Command. The secretary of defense would have had to approve the use of military assets to assist in a hijacking, always considered a law enforcement issue.” The only explanation it gives for this departure from protocol is that “nothing was normal on Sept. 11, 2001, and many say the traditional chain of command went by the wayside to get the job done.” [Filson, 2003, pp. 51]
Accounts Conflict over Time of Call - There will be some conflict between different accounts, as to when this vital call from Boston Center to NEADS occurs. An ABC News documentary will indicate it is made as early as 8:31 a.m. [ABC News, 9/11/2002] Another ABC News report will state, “Shortly after 8:30 a.m., behind the scenes, word of a possible hijacking [reaches] various stations of NORAD.” [ABC News, 9/14/2002] NEADS logs indicate the call occurs at 8:40 a.m., and NORAD will report this as the time of the call in a press release on September 18, 2001. [Federal Aviation Administration, 9/17/2001 pdf file; North American Aerospace Defense Command, 9/18/2001] The 8:40 time will be widely reported in the media prior to the 9/11 Commission’s 2004 report. [Associated Press, 8/21/2002; BBC, 9/1/2002; Newsday, 9/10/2002; CNN, 9/11/2002] But tape recordings of the NEADS operations floor that are referred to in the 9/11 Commission Report place the call at 8:37 and 52 seconds. [9/11 Commission, 7/24/2004, pp. 20; Vanity Fair, 8/1/2006] If the 8:37 a.m. time is correct, this would mean that air traffic controllers have failed to successfully notify the military until approximately 12 minutes after they became certain that Flight 11 had been hijacked (see (8:25 a.m.) September 11, 2001), 16 minutes after Flight 11’s transponder signal was lost (see (Between 8:13 a.m. and 8:21 a.m.) September 11, 2001), and 24 minutes after the plane’s pilots made their last radio contact (see 8:13 a.m. September 11, 2001). [9/11 Commission, 6/17/2004] At 8:34, the Boston Center tried contacting the military through the FAA’s Cape Cod facility, which is located on Otis Air National Guard Base, but was told that it needed to call NEADS (see 8:34 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 20; Spencer, 2008, pp. 22]

Entity Tags: Boston Air Route Traffic Control Center, Dawne Deskins, North American Aerospace Defense Command, Joseph Cooper, Northeast Air Defense Sector, Jeremy Powell

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Colin Scoggins, the military liaison at the FAA’s Boston Center, calls the FAA’s New York Center but is quickly cut off when the air traffic controller who answers says the center is busy dealing with a hijacking. According to author Lynn Spencer, Scoggins “calls New York Center to notify them that American 11 appears to be descending toward New York, most likely to land at JFK” International Airport. But the controller who takes the call snaps at him: “We’re too busy to talk. We’re working a hijack,” and then hangs up. According to Spencer, the New York Center controller is referring to Flight 175, but “Scoggins just figures that he’s talking about American 11. He has no idea that a second airliner is in crisis.” However, the timing of this call is unclear. If it is made while Flight 11 is descending toward New York, this would mean it occurs in the minutes before 8:46, when Flight 11 crashes (see 8:46 a.m. September 11, 2001). But in Spencer’s account, the call is made just after New York Center controller Dave Bottiglia notices that Flight 175’s transponder code has changed and he calls out to another controller, “I can’t get a hold of UAL 175 at all right now and I don’t know where he went to” (see 8:51 a.m.-8:53 a.m. September 11, 2001). [Spencer, 2008, pp. 48-49] The transcript of radio communications between the New York Center and Flight 175 shows that this would mean Scoggins’s call occurs around 8:53 a.m.-8:54 a.m., about seven minutes after Flight 11 crashes. [New York Times, 10/16/2001]

Entity Tags: Colin Scoggins, New York Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Employees at the American Airlines Southeastern Reservations Office in Cary, North Carolina, lose communication with Betty Ong, a flight attendant on the hijacked Flight 11. [American Airlines, 9/11/2001, pp. 20-22; 9/11 Commission, 7/24/2004, pp. 5-6]
Ong Stops Responding to Questions - For about the last 25 minutes, Ong has been on the phone with a number of employees at the reservations office, and has been providing them with information about the trouble on her plane. [9/11 Commission, 8/26/2004, pp. 8] But now she stops responding to their communications. Nydia Gonzalez, one of the reservations office employees, continues questioning Ong. She says: “What’s going on Betty? Betty, talk to me. Betty, are you there? Betty?” Receiving no response, she asks her colleague Winston Sadler, who is also participating in the call, “Do you think we lost her?” On another phone line, Gonzalez immediately notifies a manager at the American Airlines System Operations Control center in Texas that contact with Ong has been lost (see 8:44 a.m. September 11, 2001). [American Airlines, 9/11/2001, pp. 20-22; 9/11 Commission, 8/26/2004, pp. 14]
Ong Asked Airline Employees to 'Pray for Us' - Toward the end of the call, Ong said repeatedly to the reservations office employees: “Pray for us. Pray for us.” [ABC News, 7/18/2002] Gonzalez will say in an interview later today that Ong’s final words, before the call ends, were, “Oh my God, the flight, it’s going down, it’s going down.” [Federal Bureau of Investigation, 9/11/2001, pp. 1-8] But in a subsequent interview, she will say that before the call ends, Ong “started to cry” and then her final words were, “Oh God, oh God, what is going on?” [Federal Bureau of Investigation, 9/12/2001, pp. 69-71] The reservations office employees have lost communication with Ong by 8:44 a.m., according to the 9/11 Commission Report. [9/11 Commission, 7/24/2004, pp. 6] But according to a summary of phone calls from the hijacked flights presented at the 2006 trial of Zacarias Moussaoui, the call from Ong began at 8:18 a.m. and 47 seconds, and lasts exactly 27 minutes, meaning it ends at 8:45 a.m. and 47 seconds. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] Flight 11 will crash into the World Trade Center less than a minute after that, at 8:46 a.m. (see 8:46 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 7]

Entity Tags: Betty Ong, Winston Sadler, Nydia Gonzalez, American Airlines

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Amy Sweeney, a flight attendant on Flight 11, gives updates over the phone to Michael Woodward, an American Airlines flight services manager at Logan International Airport in Boston, as her plane approaches the World Trade Center, and then, after she reports that the plane is flying “very, very low,” the line goes dead. [Federal Bureau of Investigation, 9/13/2001, pp. 1-2; 9/11 Commission, 7/24/2004, pp. 6-7] Sweeney has been on the phone with the American Airlines flight services office at Logan Airport since 8:32 a.m., describing to Woodward the trouble on her plane (see (8:32 a.m.-8:44 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 11]
Sweeney Says Plane Is 'in a Rapid Descent' - She now tells Woodward: “Something is wrong. We are in a rapid descent.” She says her plane is flying “all over the place.” [9/11 Commission, 1/25/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 14] Around this time, Woodward tells Nancy Wyatt, another employee in the flight services office, that Sweeney has “started screaming that there’s something wrong with the airplane.” He adds: “In other words… [the original pilot is] not flying the airplane. They’re not flying the airplane.” [American Airlines, 9/11/2001, pp. 34-41]
Sweeney Says Plane Is Flying 'Very Low' - Woodward asks Sweeney to look out of the window to see if she can determine where her plane is. [9/11 Commission, 1/25/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 14] In an interview with the FBI a couple of days later, Woodward will say that Sweeney tells him: “I see water. I see buildings. We’re very, very low. Oh my God.” [Federal Bureau of Investigation, 9/13/2001, pp. 1-2] In 2004, he will give a slightly different account, telling the 9/11 Commission that Sweeney says: “We are flying low. We are flying very, very low. We are flying way too low.” Seconds later she says, “Oh my God, we are way too low.” [9/11 Commission, 1/25/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 14] Sweeney says “Oh my God” after taking “a very slow, deep breath,” Woodward will tell ABC News. She says these final words “[v]ery slowly, very calmly, very quietly. It wasn’t in panic,” Woodward will say.
Call Suddenly Cut Off - Woodward then hears what he will describe as “very, very loud static on the other end” of the line. [ABC News, 7/18/2002] After a short time, the line goes dead. [Federal Bureau of Investigation, 9/13/2001, pp. 1-2] Woodward looks up from the phone and tells everyone else in the office that the line has died. [Federal Bureau of Investigation, 9/13/2001, pp. 3-4] Wyatt is on the phone with Ray Howland, an employee at the American Airlines System Operations Control center in Fort Worth, Texas, and has been passing on to him the information that Sweeney was providing to Woodward (see 8:40 a.m.-8:48 a.m. September 11, 2001). She now informs Howland, “Okay, we just lost connection” with Sweeney. [American Airlines, 9/11/2001, pp. 34-41; Rutgers Law Review, 9/7/2011, pp. 14 pdf file]
Flight Services Office Personnel Learn of Crash at WTC - Shortly after Sweeney’s call is cut off, Woodward’s operational manager, Craig Kopetz, will enter the flight services office and say that a plane has just crashed into the WTC. Woodward will not initially connect this news with the crisis he has been dealing with. [Federal Bureau of Investigation, 9/13/2001, pp. 1-2; ABC News, 7/18/2002] Those in the flight services office will then go to their command center. “Approximately 15 minutes later,” according to Elizabeth Williams, one of Woodward’s colleagues, the group will realize that “Flight 11 was the same flight which crashed into the WTC.” [Federal Bureau of Investigation, 9/13/2001, pp. 3-4] The call between Sweeney and Woodward lasts “approximately 12 minutes” and ends at around 8:44 a.m., according to the 9/11 Commission. [9/11 Commission, 2004, pp. 4; 9/11 Commission, 8/26/2004, pp. 11, 14] But according to a summary of phone calls from the hijacked flights presented at the 2006 trial of Zacarias Moussaoui, the call began at 8:32 a.m. and 39 seconds, and lasts 13 minutes and 13 seconds, meaning it ends at 8:45 a.m. and 52 seconds. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] Flight 11 crashes into the WTC less than a minute later, at 8:46 a.m. (see 8:46 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 7]

Entity Tags: Elizabeth D. Williams, Madeline (“Amy”) Sweeney, Ray Howland, Craig Kopetz, Nancy Wyatt, Michael Woodward

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An air traffic controller at the FAA’s Boston Center suggests that Flight 11 is going to crash into the World Trade Center. [The Learning Channel, 8/20/2006] Flight 11 is heading southbound toward New York, descending at about 3,200 feet per minute. [National Transportation Safety Board, 2/19/2002 pdf file] John Hartling, a controller at the Boston Center who has been monitoring it (see (8:34 a.m.) September 11, 2001), will later recall, “One of my fellow controllers on the other side of the room, I heard him say, ‘That airplane’s gonna hit the World Trade Center.’” [The Learning Channel, 8/20/2006] Flight 11 will crash into the WTC at 8:46 a.m. (see 8:46 a.m. September 11, 2001). [National Transportation Safety Board, 2/19/2002 pdf file]

Entity Tags: John Hartling, Boston Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline

The hole caused by the Flight 11 crash.The hole caused by the Flight 11 crash. [Source: Reuters]Flight 11 slams into the WTC North Tower (Building 1). Hijackers Mohamed Atta Waleed Alshehri, Wail Alshehri, Abdulaziz Alomari, and Satam Al Suqami presumably are killed instantly, and many more in the tower will die over the next few hours. Seismic records pinpoint the crash at 26 seconds after 8:46 a.m. [CNN, 9/12/2001; New York Times, 9/12/2001; North American Aerospace Defense Command, 9/18/2001; USA Today, 12/20/2001; Federal Emergency Management Agency, 5/1/2002, pp. 1-10; New York Times, 5/26/2002; USA Today, 8/12/2002; Associated Press, 8/21/2002; Newsday, 9/10/2002] The NIST report states the crash time to be 8:46:30. [National Institute of Standards and Technology, 9/2005, pp. 19] The 9/11 Commission Report states the crash time to be 8:46:40. [9/11 Commission, 7/24/2004, pp. 7] Investigators believe the plane still has about 10,000 gallons of fuel (see 8:57 a.m. September 11, 2001). [New York Times, 5/26/2002] The plane strikes the 93rd through 99th floors in the 110-story building. No one above the crash line survives; approximately 1,360 people die. Below the crash line, approximately 72 die and more than 4,000 survive. Both towers are slightly less than half full at the time of the attack, with between 5,000 to 7,000 people in each tower. This number is lower than expected. Many office workers have not yet shown up to work, and tourists to the observation deck opening at 9:30 A.M. have yet to arrive. [USA Today, 12/20/2001; National Institute of Standards and Technology, 9/2005, pp. 20-22] The impact severs some columns on the north side of the North Tower. Each tower is designed as a “tube-in-tube” structure and the steel columns which support its weight are arranged around the perimeter and in the core. The plane, which weighs 283,600 lb and is traveling at an estimated speed of around 430 mph (see October 2002-October 2005), severs 35 of the building’s 236 perimeter columns and damages another two. The damage to the South Tower’s perimeter will be similar (see 9:03 a.m. September 11, 2001). [National Institute of Standards and Technology, 9/2005, pp. 5-9, 20, 22] The perimeter columns bear about half of the tower’s weight, so this damage reduces its ability to bear gravity loads by about 7.5 percent. [National Institute of Standards and Technology, 9/2005, pp. 6] The actual damage to the 47 core columns is not known, as there are no photographs or videos of it, but there will be much speculation about this after 9/11. It will be suggested that some parts of the aircraft may have damaged the core even after crashing through the exterior wall. According to the National Institute of Standards and Technology (NIST): “Moving at 500 mph, an engine broke any exterior column it hit. If the engine missed the floor slab, the majority of the engine core remained intact and had enough residual momentum to sever a core column upon direct impact.” [National Institute of Standards and Technology, 9/2005, pp. 107] According to NIST’s base case computer model, three of the core columns are severed and another ten suffer some damage. [National Institute of Standards & Technology, 9/2005, pp. 189 pdf file] If this is accurate, it means that the impact damage to the core reduces the Tower’s strength by another approximately 7.5 percent, meaning that the building loses about 15 percent of its strength in total. This damage will be cited after 9/11 by NIST and others researchers as an event contributing to the building’s collapse (see October 23, 2002 and October 19, 2004). In addition, some of the fireproofing on the steel columns and trusses may be dislodged. The original fireproofing on the fire floors was mostly Blazeshield DC/F, but some of the fireproofing on the flooring has recently been upgraded to Blazeshield II, which is about 20 percent denser and 20 percent more adhesive. [National Institute of Standards & Technology, 9/2005, pp. xxxvi, 83 pdf file] Photographs and videos of the towers will not show the state of fireproofing inside the buildings, but NIST will estimate the damage to it using a computer model. Its severe case model (see (October 2002-October 2005)) will predict that 43 of the 47 core columns are stripped of their fireproofing on one or more floors and that fireproofing is stripped from trusses covering 60,000 ft2 of floor area, the equivalent of about one and a half floors. NIST will say that the loss of fireproofing is a major cause of the collapse (see April 5, 2005), but only performs 15 tests on fireproofing samples (see October 26, 2005). [National Institute of Standards and Technology, 9/2005, pp. 23] According to NIST, more fireproofing is stripped from the South Tower (see 9:03 a.m. September 11, 2001).

Entity Tags: Mohamed Atta, National Institute of Standards and Technology, Satam Al Suqami, Waleed Alshehri, Abdulaziz Alomari, World Trade Center, Wail Alshehri

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

John Odermatt.John Odermatt. [Source: Queens Gazette]New York City’s Office of Emergency Management (OEM) activates its Emergency Operations Center (EOC) on the 23rd floor of World Trade Center Building 7. The OEM is responsible for managing the city’s response to major incidents, including terrorist attacks. [9/11 Commission, 7/24/2004, pp. 283-284, 293] Its personnel arrived at WTC 7, where it has offices, early this morning to prepare for Tripod, a major biological terrorism training exercise scheduled for September 12 (see September 12, 2001). [Jenkins and Edwards-Winslow, 9/2003, pp. 15 pdf file]
Staffer Is Told to Open the Operations Center - OEM Commissioner John Odermatt and Richard Bylicki, a police sergeant assigned to the OEM, heard the explosion when Flight 11 crashed into the WTC, at 8:46 a.m. (see 8:46 a.m. September 11, 2001). As they look out of the window at the burning North Tower, Odermatt debriefs Bylicki and instructs him to open the EOC for a fully staffed operation. Bylicki therefore sets about activating the operations center. [Bylicki, 6/19/2003]
Staffers Call Agencies and Tell Them to Send Their Representatives - EOC personnel start contacting agencies, including the New York Fire and Police Departments and the Department of Health, and instruct them to send their designated representatives to the center. They also call the State Emergency Management Office (SEMO) and the Federal Emergency Management Agency (FEMA), which they ask to send at least five federal urban search and rescue teams. [9/11 Commission, 5/18/2004 pdf file; 9/11 Commission, 7/24/2004, pp. 293] Meanwhile, Bylicki helps the OEM’s Watch Command handle an “enormous influx” of phone calls, many of which are from senior city officials. [Bylicki, 6/19/2003]
Activation Proceeds without Any Problems - EOC personnel initially struggle to make sense of what has happened at the Twin Towers. [Wachtendorf, 2004, pp. 77] However, the activation apparently proceeds without any problems. Firefighter Timothy Brown, a supervisor at the OEM, is instructed by Calvin Drayton, a deputy director with the OEM, to go up to the 23rd floor of WTC 7 and make sure that personnel are getting the EOC up and running, and the Watch Command is being properly supervised. He goes up to the 23rd floor and first checks the Watch Command. He sees that its supervisor, Mike Lee, has things under control. Then, in the EOC, he sees Michael Berkowitz, a supervisor with the OEM, powering up all the computers and television screens necessary to handle the emergency, and beginning to notify the dozens of agencies that need to send representatives to the center. Berkowitz tells Brown he has the manpower he needs to get the center up and running. “I was very comfortable that OEM was beginning to do what we do in a major emergency,” Brown will later recall. Activating the EOC is something OEM personnel have “drilled for and drilled for and drilled for… and so we were very good at it,” he will comment. [City of New York, 1/15/2002; Project Rebirth, 6/30/2002 pdf file; Firehouse, 1/31/2003]
Center Is Designed for Managing a Crisis - The EOC, which opened in 1999 (see June 8, 1999), is a state-of-the-art facility designed to operate as a stand-alone center from which the city government can operate during a crisis. [City of New York, 2/18/2001] It is one of the most sophisticated facilities of its type in the world. It includes a communications suite, a conference room, a press briefing room, and a large number of staff offices, and has numerous computer-equipped workstations. [Disasters, 3/2003 pdf file] It has enough seating for 68 agencies to operate during an emergency. [City of New York, 2/18/2001] However, it will be evacuated at 9:30 a.m. due to reports of further unaccounted-for planes, according to the 9/11 Commission Report (see (9:30 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 305] Other accounts will indicate that it may be evacuated at an earlier time, possibly even before the second crash at the WTC occurs (see (Soon After 8:46 a.m.-9:35 a.m.) September 11, 2001 and (Shortly Before 9:03 a.m.) September 11, 2001).

Entity Tags: Mike Lee, Federal Emergency Management Agency, John Odermatt, Michael Berkowitz, Calvin Drayton, US Department of Health and Human Services, Office of Emergency Management, New York City Fire Department, New York State Emergency Management Office, Timothy Brown, Richard Bylicki, New York City Police Department

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Richard SheirerRichard Sheirer [Source: Publicity photo]Richard Sheirer is in a meeting at New York City Hall when he is informed by telephone of the first plane hitting the World Trade Center. Sheirer is the director of the Mayor’s Office of Emergency Management (OEM), which was set up in 1996 to coordinate the city’s overall response to major incidents, including terrorism (see 1996). It has an emergency command center on the 23rd floor of WTC 7, specially intended for coordinating the response to catastrophes such as terrorist attacks (see June 8, 1999). Yet instead of going to this, Sheirer heads to the North Tower, and arrives at the fire command post set up in its lobby before the second crash at 9:03 a.m. [New York Magazine, 10/15/2001; 9/11 Commission, 5/18/2004 pdf file] John Odermatt, Sheirer’s top deputy, also goes to the North Tower and says that, after the first plane hit, he leaves only two staffers at the command center. John Farmer, who heads the 9/11 Commission unit that assesses the city response to the attacks, will find it “strange that Sheirer, four OEM deputies, and a field responder went straight to the North Tower… rather than to the nearby emergency command center.” Journalists Wayne Barrett and Dan Collins will conclude, “[T]he command center was out of business from the outset.” [Barrett and Collins, 2006, pp. 31 and 34] Sheirer stays at the North Tower lobby until soon after 9:30 a.m., when Mayor Giuliani requests he joins him at the temporary command post at 75 Barclay Street (see (9:50 a.m.-10:10 a.m.) September 11, 2001). [9/11 Commission, 5/18/2004 pdf file] John Farmer will later complain, “We [the 9/11 Commission] tried to get a sense of what Sheirer was really doing. We tried to figure it out from the videos. We couldn’t tell. Everybody from OEM was with him, virtually the whole chain of command. Some of them should have been at the command center.” Fire Captain Kevin Culley, who works as a field responder at OEM, is later asked why most of the OEM’s top brass were with him at the scene of the incident. He says, “I don’t know what they were doing. It was Sheirer’s decision to go there on his own. The command center would normally be the focus of a major event and that would be where I would expect the director to be.” When the 9/11 Commission later investigates OEM’s shortcomings on 9/11, “No rationale for Sheirer’s prolonged lobby stay, no information conveyed to commanders, and no steps to coordinate the response” will be discovered. [Barrett and Collins, 2006, pp. 31-32 and 34]

Entity Tags: Office of Emergency Management, John Odermatt, Kevin Culley, Richard Sheirer

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Alan DeVona.Alan DeVona. [Source: Atlas Shrugs]An officer with the Port Authority Police Department (PAPD) calls for the evacuation of the upper floors of the North Tower of the World Trade Center over a PAPD radio channel. Transcripts of PAPD radio transmissions will show that at 8:49 a.m., three minutes after Flight 11 crashed into the North Tower (see 8:46 a.m. September 11, 2001), the PAPD officer talks to the PAPD desk, which is in Building 5 of the WTC, just northeast of the North Tower. He says: “Start doing the evac, the upper levels. Have the units put on the Scott air packs.” The officer at the PAPD desk then radios all PAPD units and tells them to “bring Scott air packs [to] One World Trade,” i.e. the North Tower. [Port Authority of New York and New Jersey, 9/11/2001, pp. 2 pdf file; Port Authority of New York and New Jersey, 11/12/2001, pp. 16 pdf file; National Institute of Standards and Technology, 9/2005, pp. 195]
Patrol Sergeant Recalls Requesting Evacuation - It is unclear which PAPD officer requests the evacuation at this time. According to some accounts, Alan DeVona, the PAPD patrol sergeant at the WTC, makes the request. [Port Authority of New York and New Jersey, 11/12/2001, pp. 16 pdf file; Dwyer and Flynn, 2005, pp. 78] DeVona will later recall that he had just walked out from the PAPD desk in WTC 5 when he heard the explosion as Flight 11 hit the North Tower. Along with his colleague, Anthony Basic, he radioed the PAPD desk and reported that the top floors of the North Tower were on fire, due to a “possible aircraft collision.” He headed into the North Tower to coordinate with emergency agencies as they arrived there. DeVona will recall that he then “radios to have all WTC police units get Scott air packs and begin evacuation of [the North Tower].” He will subsequently be “approached by numerous PAPD units as they entered the lobby” of the North Tower, and he “dispatches them through the concourse to evacuate the complex.” [Devona, 3/28/2002, pp. 24 pdf file]
Police Commander Recalls Requesting Evacuation - However, Captain Anthony Whitaker, the PAPD commanding officer at the WTC, will also say that he calls for the evacuation of the WTC around this time. Whitaker was on duty in the shopping mall beneath the Twin Towers when Flight 11 hit the North Tower. [Dwyer and Flynn, 2005, pp. 78] He heard a “strange roar” and saw a “gigantic fireball” coming out of the lobby of the North Tower. He then contacts the PAPD desk in WTC 5. Whitaker will recall, “I had no idea what had just happened, but I knew it was bad.” Therefore, he will say, “I ordered the cop at the desk to begin a full-scale evacuation of the entire complex.” This will mean the evacuation of “both towers and the adjoining buildings.” Whitaker contacts one of his sergeants and then, he will recall, “we started placing Port Authority cops in strategic locations in the shopping mall to direct the evacuation.” Whitaker will say that after 9/11, he is repeatedly asked, “Why did you give that order to evacuate at that particular time?” following the first crash, but before the second plane hit the WTC. His explanation will be: “It just occurred to me that whatever was going on—and I still didn’t know what that was—was beyond my ability as a commanding officer of that facility to do anything about it. So it seemed to me that the only prudent thing to do was start a full-scale evacuation and get everybody out of there.” [Fink and Mathias, 2002, pp. 23-24; Murphy, 2002, pp. 179-181]
Evacuation Orders Cannot Be Heard by Fire Safety Directors - At 9:00 a.m., Whitaker will call for an evacuation of the entire WTC complex (see 8:59 a.m.-9:02 a.m. September 11, 2001). However, both that instruction and the current one are given over PAPD radio channel W, which cannot be heard by the deputy fire safety directors in the Twin Towers, who are able to make announcements to the buildings’ occupants over the public address systems. [WTC News, 8/1995 pdf file; Port Authority of New York and New Jersey, 11/12/2001, pp. 19 pdf file; 9/11 Commission, 7/24/2004, pp. 293; National Institute of Standards and Technology, 9/2005, pp. 195, 201] An announcement advising workers to evacuate will only go out over the public address system in the South Tower at 9:02 a.m. (see 9:02 a.m. September 11, 2001). And attempts to order workers to evacuate the North Tower are unsuccessful because that building’s public address system was damaged by the plane crash (see (Between 8:47 a.m. and 8:55 a.m.) September 11, 2001). [New York Times, 5/18/2004]
PAPD Investigates All Reports of Fires at WTC - The WTC is a Port Authority property, which means it is patrolled by the PAPD—the Port Authority’s independent police agency. Members of the PAPD respond to “thefts, injuries, fires, all species of crisis large and small, almost always more quickly than the city emergency responders could get there,” according to New York Times reporters Jim Dwyer and Kevin Flynn. “By plan,” Dwyer and Flynn will write, “the PAPD checked out every report of fire” and “its officers were trained in at least rudimentary firefighting.” [Dwyer and Flynn, 2005, pp. 78]

Entity Tags: Anthony Basic, Anthony Whitaker, Alan DeVona, Port Authority Police Department

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An announcement goes out over the public address system in the South Tower of the World Trade Center, telling workers that an incident has occurred in the other WTC tower and their building is safe, and advising them to stay in—or return to—their offices, rather than evacuate. [USA Today, 9/2/2002; 9/11 Commission, 7/24/2004, pp. 287-288] After Flight 11 hit the North Tower at 8:46 a.m. (see 8:46 a.m. September 11, 2001), many people in the South Tower were unaware of what had happened. “Some believed an incident had occurred in their building; others were aware that a major explosion had occurred on the upper floors of the North Tower,” the 9/11 Commission Report will state. As a result, many workers decided to leave the South Tower. [9/11 Commission, 7/24/2004, pp. 287] As they do so, an announcement is made over the public address system.
Announcement Says South Tower Is Secure - Brian Clark, an executive with Euro Brokers who also serves as a fire warden and is on the 84th floor of the South Tower, will later describe this announcement. “First, the strobe lights flashed, as they did during their normal fire drills,” he will say. “The alarm system gave a little bit of a whoop, whoop… to alert you to an announcement about to be made. Then the very familiar voice, the one we heard all the time, came over the system.” Clark will recall that the voice says: “Your attention, please, ladies and gentlemen. Building 2 [i.e. the South Tower] is secure. There is no need to evacuate Building 2. If you are in the midst of evacuation, you may use the re-entry doors and the elevators to return to your office. Repeat, Building 2 is secure.” [PBS, 4/30/2002; Dwyer and Flynn, 2005, pp. 72] The announcement is made two or possibly three times, according to USA Today. [USA Today, 9/2/2002] Florence Engoran, a credit analyst working in the South Tower, will recall it being made “[o]ver and over and over again.” [DiMarco, 2007, pp. 50]
Announcement May Lead to Hundreds of Deaths - Many people in the South Tower remain on their floors after hearing the announcement, while others who were leaving the building turn around and head back upstairs. [9/11 Commission, 7/24/2004, pp. 289] USA Today will suggest that the announcement therefore “may have led to the deaths of hundreds of people.” [USA Today, 9/2/2002] According to the National Institute of Standards and Technology, of those who die in the South Tower, only 11 are below where the plane hits the tower at 9:03 a.m. (see 9:03 a.m. September 11, 2001), and 619 are in or above the point of impact. [National Institute of Standards and Technology, 9/2005, pp. 44]
Announcement Goes against Protocol - The announcement is later believed to have been made by Philip Hayes, a deputy fire safety director at the WTC, who is manning the fire command desk in the lobby of the South Tower. Fire safety directors are trained to read scripted announcements from a loose-leaf binder. But, according to the 9/11 Commission Report, the advice given in the announcement, for people to stay in, or return to, their offices, “did not correspond to any existing written protocol.”
Security Manager Decided to Instruct Workers Not to Evacuate - The 9/11 Commission Report will also state, “We do not know the reason for the announcement, as both [Hayes] and the director of fire safety for the WTC complex perished in the South Tower’s collapse.” [USA Today, 9/2/2002; 9/11 Commission, 7/24/2004, pp. 288; Dwyer and Flynn, 2005, pp. 26, 72] However, George Tabeek, a security manager with the Port Authority of New York and New Jersey, will admit having made the decision to instruct South Tower workers to return to their offices (see Shortly After 8:46 a.m. September 11, 2001). [ABC News, 9/10/2011] Some security officials in the South Tower instruct workers, in person, to return upstairs, rather than evacuate (see (8:47 a.m.-9:02 a.m.) September 11, 2001). But finally, about a minute before Flight 175 hits the South Tower, an instruction will be broadcast over the public address system informing workers that they can begin an evacuation if conditions warrant it (see 9:02 a.m. September 11, 2001). [Observer, 9/16/2001; 9/11 Commission, 7/24/2004, pp. 289]

Entity Tags: Philip T. Hayes, Brian Clark, Florence Engoran

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

According to the 9/11 Commission, Dave Bottiglia, the air traffic controller handling Flight 175, only notices now that this flight’s transponder signal has changed (see 8:46 a.m.-8:47 a.m. September 11, 2001). Bottiglia asks Flight 175 to return to its proper transponder code. There is no response. Beginning at 8:52 a.m., he makes repeated attempts to contact it, but there is still no response. Bottiglia contacts another controller at 8:53 a.m., and says: “We may have a hijack. We have some problems over here right now.… I can’t get a hold of UAL 175 at all right now and I don’t know where he went to.” [New York Times, 10/16/2001; 9/11 Commission, 6/17/2004; Spencer, 2008, pp. 48] This account apparently conflicts with earlier accounts that claim NORAD’s Northeast Air Defense Sector (NEADS) was notified at 8:43 a.m. that Flight 175 had been hijacked (see 8:43 a.m. September 11, 2001). [North American Aerospace Defense Command, 9/18/2001]

Entity Tags: Dave Bottiglia

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A typical F-15.A typical F-15. [Source: US Air Force]Radar data will show that the two F-15s scrambled from Otis Air National Guard Base in Cape Cod, Massachusetts, are airborne by this time. [Washington Post, 9/15/2001; North American Aerospace Defense Command, 9/18/2001; 9/11 Commission, 7/24/2004, pp. 20] It is now eight minutes since the mission crew commander at NORAD’s Northeast Air Defense Sector (NEADS) ordered that the jets be launched (see 8:45 a.m. September 11, 2001). [Vanity Fair, 8/1/2006] It is 40 minutes since air traffic controllers had their last communication with Flight 11 (see 8:13 a.m. September 11, 2001), and 28 minutes since they became certain that the aircraft was hijacked (see (8:25 a.m.) September 11, 2001). Flight 11 crashed into the World Trade Center seven minutes ago (see 8:46 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 7, 19 and 459]
Commander Wants Fighters Sent to New York - In Rome, New York, NEADS has just received news of the plane hitting the WTC (see 8:51 a.m. September 11, 2001). Major Kevin Nasypany, the facility’s mission crew commander, is asked what to do with the Otis fighters. He responds: “Send ‘em to New York City still. Continue! Go! This is what I got. Possible news that a 737 just hit the World Trade Center. This is a real-world.… Continue taking the fighters down to the New York City area, JFK [International Airport] area, if you can. Make sure that the FAA clears it—your route all the way through.… Let’s press with this.” [Vanity Fair, 8/1/2006] Yet there will be conflicting reports of the fighters’ destination (see (8:53 a.m.-9:05 a.m.) September 11, 2001), with some accounts saying they are directed toward military-controlled airspace off the Long Island coast. [Filson, 2003, pp. 56-59; 9/11 Commission, 6/17/2004]

Entity Tags: Northeast Air Defense Sector, Robert Marr, Kevin Nasypany, Otis Air National Guard Base

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An air traffic controller at the FAA’s Boston Center directs the two fighter jets that took off from Otis Air National Guard Base in response to the hijacked Flight 11 toward a new heading, based on instructions he has just received from NORAD’s Northeast Air Defense Sector (NEADS).
NEADS Gave New Heading for Fighters - The Boston Center controller, who is working at the Cape Sector radar position, has just been contacted by someone from NEADS. The caller from NEADS, referring to the two fighters from Otis Air Base, said, “The heading that we gave him on, I guess, is a bad heading.” [Federal Aviation Administration, 9/11/2001; 9/11 Commission, 2004] (The original flight strip for the fighters gave a destination of New York’s JFK International Airport. [9/11 Commission, 9/22/2003 pdf file] ) The caller said the fighters’ target was “now south of JFK,” and added, “Can you direct the Panta flight [i.e. the two Otis fighters] towards that now?” The controller replied: “If I’m talking to him, I don’t know where that target [is]. I don’t even see the target at all.” [Federal Aviation Administration, 9/11/2001] The “target,” Flight 11, crashed into the World Trade Center at 8:46 a.m. (see 8:46 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 7] However, the caller explained that NEADS had just talked to Colin Scoggins, the military liaison at the Boston Center, and Scoggins said the target was “south of JFK now.” The caller therefore reiterated, “We want to get [the Otis fighters] headed in that direction.” The controller confirmed, “I’ll do that.”
Controller Passes on New Heading to Pilot - Seconds later, Lieutenant Colonel Timothy Duffy, one of the pilots of the two fighters out of Otis Air Base, checks in with the Boston Center controller. Duffy says, “Boston Center, Panta 45 with you out of 13-5 for 290.” [Federal Aviation Administration, 9/11/2001; 9/11 Commission, 2004] (“Panta 45” is Duffy’s call sign. [Spencer, 2008, pp. 113] ) The controller tells Duffy, “Panta 45, roger, fly heading of 260.” Duffy confirms the new heading. The controller then instructs, “Maintain block 290.” Duffy confirms, “Six zero on the heading, climbing to flight level [of] 290.” The controller will then tell Duffy that Flight 11 has crashed into the WTC (see 8:55 a.m. September 11, 2001). [Federal Aviation Administration, 9/11/2001]

Entity Tags: Timothy Duffy, Boston Air Route Traffic Control Center, Northeast Air Defense Sector, Colin Scoggins

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

One of the two fighter pilots who took off in response to the hijacked Flight 11 is told by air traffic control that Flight 11 has crashed into the World Trade Center, and yet both pilots will later claim they are unaware of this crash until after 9:03 a.m., when Flight 175 hits the WTC. [Federal Aviation Administration, 9/11/2001; Cape Cod Times, 8/21/2002; ABC News, 9/11/2002; Filson, 10/2/2002; Filson, 10/22/2002; 9/11 Commission, 2004] Lieutenant Colonel Timothy Duffy and Major Daniel Nash took off in their F-15s from Otis Air National Guard Base in Cape Cod, Massachusetts, at 8:46 a.m. (see 8:46 a.m. September 11, 2001), but were unaware that at the same time, Flight 11 was crashing into the WTC (see 8:46 a.m. September 11, 2001). [Filson, 2003, pp. 57; 9/11 Commission, 7/24/2004, pp. 20]
Controller Tells Pilot that Flight 11 Crashed into WTC - Duffy has just checked in with the air traffic controller at the FAA’s Boston Center who is working at the Cape Sector radar position, and the controller has given him a new heading to fly toward (see 8:54 a.m.-8:55 a.m. September 11, 2001). The controller now asks Duffy, “I understand you’re going out to look for American 11, is that correct?” Duffy replies, “Affirmative.” The controller then tells Duffy that Flight 11 has crashed. He says, “Okay, I just got information that the aircraft has been, uh, crashed into the World Trade Center, so I’m not quite sure what your intentions are, if you’re still going to head that way or you may want to talk to your operations.” Duffy responds, “Okay, we’re going to go over and talk to Huntress right now.” (“Huntress” is the call sign for NORAD’s Northeast Air Defense Sector, NEADS.) [Federal Aviation Administration, 9/11/2001; 9/11 Commission, 2004] Although Duffy contacts NEADS (see (8:56 a.m.-8:57 a.m.) September 11, 2001), it is unclear whether he talks about the crash, as he indicates he is going to, since, according to the 9/11 Commission Report, “there are no NEADS recordings available of the NEADS senior weapons director and weapons director technician position responsible for controlling the Otis [Air National Guard Base] scramble” (see (8:30 a.m.-3:00 p.m.) September 11, 2001). [9/11 Commission, 1/7/2004 pdf file; 9/11 Commission, 7/24/2004, pp. 459] It is also unclear whether Duffy passes on the information about Flight 11 hitting the WTC to Nash. But in later interviews, both pilots will claim they were unaware of Flight 11 hitting the WTC until they were informed that a second aircraft had hit the WTC, shortly after that second crash occurred (see (9:03 a.m.) September 11, 2001 and 9:06 a.m.-9:07 a.m. September 11, 2001). [9/11 Commission, 2004; Spencer, 2008, pp. 84]
Pilots Deny Learning of First Crash - The Cape Cod Times will report that Nash “doesn’t even recall hearing that the first plane hit.” [Cape Cod Times, 8/21/2002] Nash will tell author Leslie Filson that when he and Duffy are informed of the second plane hitting the WTC, they are “still under [the] impression [that] American 11 was still airborne” and are “shocked, because we didn’t know the first one had even hit.” [Filson, 10/2/2002] And Nash will tell the 9/11 Commission that he “does not remember at which point during the morning of 9/11 he heard of the first crash at the WTC.” He will say he does “remember that the FAA controller he communicated with during flight told him of the second crash,” but add that “this was strange to hear at the time, since he had not been told of the first.” [9/11 Commission, 10/14/2003 pdf file] Duffy will tell ABC News that when he is informed of the second crash, “I thought we were still chasing American 11.” [ABC News, 9/11/2002] He will tell Filson that when he learns of this second crash, “I didn’t know [the] first one hit” the WTC. [Filson, 10/22/2002] And he will tell the 9/11 Commission that when he “received word that a second aircraft had hit the WTC,” he “still thought they were responding to a hijacked American [Airlines] airliner.” [9/11 Commission, 1/7/2004 pdf file]

Entity Tags: Timothy Duffy, Daniel Nash, Boston Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Lieutenant Colonel Timothy Duffy, one of the two fighter pilots who took off in response to the hijacked Flight 11, contacts NORAD’s Northeast Air Defense Sector (NEADS) to request information on his target, but apparently neither Duffy nor the person he speaks with at NEADS mention that Flight 11 has already hit the World Trade Center during the call, even though both men should already be aware of the crash. [Federal Aviation Administration, 9/11/2001; Filson, 10/22/2002; Filson, 2003, pp. 60; 9/11 Commission, 1/7/2004 pdf file] Duffy and another pilot, Major Daniel Nash, took off from Otis Air National Guard Base at 8:46 a.m. (see 8:46 a.m. September 11, 2001), but they were unaware that at the same time, Flight 11 was crashing into the WTC (see 8:46 a.m. September 11, 2001). [Filson, 2003, pp. 57; 9/11 Commission, 7/24/2004, pp. 20] Duffy has just spoken to an air traffic controller at the FAA’s Boston Center (see 8:54 a.m.-8:55 a.m. September 11, 2001) and ended the call saying he would talk to NEADS “right now.” [Federal Aviation Administration, 9/11/2001] Duffy will later recall that he contacts NEADS at about 8:56 a.m. or 8:57 a.m. [9/11 Commission, 1/7/2004 pdf file]
Duffy Told His Target Is over JFK Airport - Duffy presumably talks with Steve Hedrick at NEADS, since Hedrick is responsible for controlling the two Otis fighters. [9/11 Commission, 10/27/2003 pdf file] As soon as he has checked in with NEADS, Duffy will recall, “I authenticate to make sure I’ve got the right person.” He then asks for “bogey dope,” meaning information on his target—Flight 11—“to try to find out where the contact is.” [Filson, 10/22/2002; Filson, 2003, pp. 60] Duffy is told, incorrectly, that his target is over New York’s JFK International Airport. Duffy replies, “Okay, I know where that is,” and then, he will recall, “we started heading right down to Long Island.” [Aviation Week and Space Technology, 6/3/2002; ABC News, 9/11/2002]
WTC Crash Apparently Not Discussed - However, it appears that neither Duffy nor the person he speaks with at NEADS mention the plane crash at the WTC during their conversation. Duffy will say that when he is subsequently informed that a second plane has hit the WTC (see (9:03 a.m.) September 11, 2001 and 9:06 a.m.-9:07 a.m. September 11, 2001), he is unaware that Flight 11 has already hit the WTC. [ABC News, 9/11/2002; Filson, 10/22/2002; 9/11 Commission, 1/7/2004 pdf file] And yet Duffy and personnel at NEADS have already been informed of that first crash.
Pilot and NEADS Previously Notified of Crash - Duffy has just been told of the crash during his conversation with the Boston Center controller (see 8:55 a.m. September 11, 2001). [Federal Aviation Administration, 9/11/2001] NEADS personnel learned of it at 8:51 a.m. (see 8:51 a.m. September 11, 2001), although there is now some confusion on the NEADS operations floor over whether the plane that crashed was indeed Flight 11 (see 8:55 a.m.-8:57 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 20; Vanity Fair, 8/1/2006] It will later be impossible to ascertain exactly what is said in the current conversation between Duffy and NEADS. Although tape recorders should be recording every radio channel at NEADS, because of a “technical issue,” the positions of Hedrick and his weapons director technician, Bradley Gardner, are supposedly not recorded (see (8:30 a.m.-3:00 p.m.) September 11, 2001). [9/11 Commission, 5/25/2004; 9/11 Commission, 7/24/2004, pp. 459; Vanity Fair, 8/1/2006]
Duffy Searches for Flight 11 on Radar Scope - Duffy will recall that following the call with NEADS, he is looking at his radar scope “to try and find a radar contact over the Kennedy sector with the hijacked aircraft.” Duffy will again contact NEADS to request “bogey dope” a few minutes later, and during that call is informed of the second plane hitting the WTC. [Filson, 2003, pp. 60; 9/11 Commission, 1/7/2004 pdf file]

Entity Tags: Timothy Duffy, Steve Hedrick, Northeast Air Defense Sector

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The jet fuel that spilled from Flight 11 when it hit the North Tower (see 8:46 a.m. September 11, 2001) has mostly burned up by this time. The National Institute of Standards and Technology (NIST), which investigates the collapses, will say “The initial jet fuel fires themselves lasted at most a few minutes.” [National Institute of Standards and Technology, 9/2005, pp. 183] Engineering professor Forman Williams will say the jet fuel “burned for maybe 10 minutes.” [Popular Mechanics, 3/2005] Flight 11, a Boeing 767, had a fuel capacity of 23,980 gallons, but was only carrying about 10,000 gallons when it hit the WTC. NIST will estimate that less than 1,500 gallons were consumed in a fireball inside the tower and a comparable amount was consumed in the fireballs outside the building. Therefore, approximately 7,000 gallons splashed onto the office furnishings and started fires on various floors. However, after the jet fuel is used up, office fires burn until the building collapses. NIST will calculate that there were about four pounds per square foot of combustibles in the office space, or about 60 tons per floor. Offices in the WTC actually have fewer combustibles than some other similar spaces due to the small number of interior walls and limited bookshelf space. NIST will later find that only three of sixteen perimeter columns it recovers reached a temperature of 250°C and neither of the two core columns it retrieves reached this temperature. NIST will also find that none of the samples it acquires reaches a temperature above 600°C (see August 27, 2003). Although steel does not melt until its temperature is about 1,600°C, it may begin to lose significant strength at over 500°C. [National Institute of Standards and Technology, 9/2005, pp. 20, 29, 24, 77] The jet fuel will also burn up in the South Tower about 10 minutes after it is hit (see 9:13 a.m. September 11, 2001).

Entity Tags: Forman Williams, World Trade Center, National Institute of Standards and Technology

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Anthony Whitaker.Anthony Whitaker. [Source: ABC News]Sergeant Alan DeVona, an officer with the Port Authority Police Department (PAPD), calls for the evacuation of the Twin Towers over a PAPD radio channel, and his colleague, Captain Anthony Whitaker, then calls for the evacuation of the entire World Trade Center complex, but their orders are apparently not passed on [Port Authority of New York and New Jersey, 11/12/2001, pp. 19 pdf file; 9/11 Commission, 5/18/2004 pdf file; Dwyer and Flynn, 2005, pp. 78-79; National Institute of Standards and Technology, 9/2005, pp. 200-202] DeVona, the PAPD patrol sergeant at the WTC, is currently in the lobby of the North Tower, coordinating with emergency agencies as they arrive there. [Devona, 3/28/2002, pp. 24 pdf file] Whitaker, the PAPD commanding officer at the WTC, is outside the Twin Towers, looking up at the burning North Tower. [Fink and Mathias, 2002, pp. 25; Murphy, 2002, pp. 184]
Officers Request Evacuation of the WTC - At 8:59 a.m., DeVona calls for the evacuation of the Twin Towers. “As soon as we’re able,” he says over the PAPD radio channel, “I want to start a building evacuation, Building 1 [i.e. the North Tower] and Building 2 [i.e. the South Tower], till we find out what caused this.” Immediately after DeVona says this, at 9:00 a.m., Whitaker makes a similar request over the same radio channel. “Let’s begin an evacuation of the entire complex,” he says. “All buildings, copy?” [Port Authority of New York and New Jersey, 11/12/2001, pp. 19 pdf file; National Institute of Standards and Technology, 9/2005, pp. 200-201] Unlike DeVona, Whitaker is ordering the evacuation of not just the Twin Towers, “but also the five other buildings throughout the 16-acre complex—the mercantile exchange, offices of major investment banking concerns, and government agencies, including the FBI, the Secret Service, and the CIA,” according to New York Times reporters Jim Dwyer and Kevin Flynn. [Dwyer and Flynn, 2005, pp. 79] Whitaker has decided to evacuate the WTC complex “because of the danger posed by highly flammable jet fuel from Flight 11,” which crashed into the North Tower at 8:46 a.m. (see 8:46 a.m. September 11, 2001), and “because of the magnitude of the calamity in the North Tower,” according to the 9/11 Commission. [9/11 Commission, 5/18/2004 pdf file; 9/11 Commission, 7/24/2004, pp. 293]
Request Is the Second Time Evacuation Is Called For - Whitaker will later say that his current request is the “second time” he has called for the evacuation of the WTC complex. He will recall making his previous request—for “a full-scale evacuation of the entire complex”—shortly after Flight 11 crashed. [Fink and Mathias, 2002, pp. 23-25; Murphy, 2002, pp. 180-181, 184-185] Transcripts of PAPD radio transmissions will show that an evacuation was requested at 8:49 a.m., but only for the upper floors of the North Tower (see 8:49 a.m. September 11, 2001). [Port Authority of New York and New Jersey, 9/11/2001 pdf file; National Institute of Standards and Technology, 9/2005, pp. 195] And according to some accounts, that request was made by DeVona, not Whitaker. [Port Authority of New York and New Jersey, 11/12/2001, pp. 16 pdf file; Devona, 3/28/2002, pp. 24 pdf file; Dwyer and Flynn, 2005, pp. 78]
Officer Repeats Order, for the Written Record - At 9:01 a.m., an officer at the PAPD desk in Building 5 of the WTC asks if they should evacuate their building. DeVona instructs the officer to wait, saying, “Stand by on Building 5.” Whitaker then asks the officer at the PAPD desk if they have started a “chrono log” yet. [Port Authority of New York and New Jersey, 11/12/2001, pp. 19 pdf file; National Institute of Standards and Technology, 9/2005, pp. 201] A “chrono” is a written record of what the PAPD is doing. [Murphy, 2002, pp. 182] The officer replies, “That’s affirmative.” At 9:02 a.m., Whitaker repeats his previous instruction, apparently to make sure it is officially recorded. He says: “For the chrono, evacuate all buildings in the complex. You copy? All building in the complex.” The officer at the PAPD desk acknowledges the instruction and then radios all PAPD units in the field, and tells them to evacuate “all tenants in the buildings… at the Trade Center.” [Port Authority of New York and New Jersey, 9/11/2001 pdf file; Port Authority of New York and New Jersey, 11/12/2001, pp. 19 pdf file; National Institute of Standards and Technology, 9/2005, pp. 202]
Orders Not Passed on to Other Agencies - It is unclear whether DeVona and Whitaker’s orders to evacuate the WTC are passed on. Their orders are given over PAPD radio channel W, which cannot be heard by the deputy fire safety directors in the Twin Towers, who are able to make announcements over the buildings’ public address systems. [WTC News, 8/1995 pdf file; 9/11 Commission, 7/24/2004, pp. 293; National Institute of Standards and Technology, 9/2005, pp. 200-202] According to the 9/11 Commission, there is “no evidence” that the orders are “communicated to officers in other Port Authority Police commands or to members of other responding agencies.” [9/11 Commission, 5/18/2004 pdf file] Despite this, an announcement is made over the public address system in the South Tower, advising workers to evacuate, at 9:02 a.m. (see 9:02 a.m. September 11, 2001). Attempts to order workers to evacuate the North Tower are unsuccessful because that building’s public address system was damaged by the plane crash (see (Between 8:47 a.m. and 8:55 a.m.) September 11, 2001). [New York Times, 5/18/2004]

Entity Tags: Alan DeVona, Anthony Whitaker, Port Authority Police Department

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Ed Freni.Ed Freni. [Source: Associated Press]As he learns of the two plane crashes in New York, a director at Boston’s Logan Airport—from where the two crashed aircraft took off—contacts the airlines to request the passenger manifests for these flights. At around 9:00 a.m., Ed Freni, who is Logan’s director of aviation operations, has just been informed that a plane—believed to be from his airport—has hit the World Trade Center, and another plane from the airport is missing (see (8:50 a.m.-9:00 a.m.) September 11, 2001). He calls the American Airlines station in Logan’s Terminal B. A friend of his there tells him they are concerned about American Airlines Flight 11. The friend says Amy Sweeney, one of its flight attendants, called from the air (see 8:22 a.m.-8:24 a.m. September 11, 2001), said they were flying low over Manhattan, and then her line went dead (see (8:44 a.m.) September 11, 2001). Freni asks to be faxed a copy of the manifest for Flight 11. The manifest holds the names of passengers on an aircraft by seat number. If there is an accident, it allows officials to begin contacting next of kin. At 9:05, he arrives at the Massachusetts Port Authority (Massport) aviation office on the 18th floor of the FAA control tower at Logan, where he has arranged to meet John Duval, the airport’s deputy director of operations. Freni sees on television the footage of the South Tower being hit just two minutes earlier. He calls his contacts at various airlines at Logan and learns that United Airlines is concerned about its Flight 175. He asks United to fax him the manifest for this plane. According to author Tom Murphy, Freni will receive the manifests for Flight 11 and Flight 175 at 9:30 a.m. (see 9:30 a.m. September 11, 2001). Meanwhile, Duval is talking with FAA officials further up in the control tower. They tell him: “United 175 came from here. We lost contact at 8:43.” [Murphy, 2006, pp. 33-35]

Entity Tags: United Airlines, Ed Freni, American Airlines, John Duval

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Colin Scoggins, the military liaison at the FAA’s Boston Center, learns from an FAA teleconference that there is a second hijacked plane over the US. He has previously called the FAA’s New York Center and was told, “We’re working a hijack,” but mistakenly thought the controller was referring to Flight 11 (see (Between 8:40 a.m. and 8:54 a.m.) September 11, 2001). According to author Lynn Spencer, Scoggins now hears on the FAA headquarters’ hijack teleconference of the second hijacked airliner, Flight 175. [Spencer, 2008, pp. 48-49 and 82] Spencer’s account is consistent with a May 2003 statement by the FAA, according to which the FAA established its teleconference “[w]ithin minutes after the first aircraft hit the World Trade Center” (see (8:50 a.m.) September 11, 2001). [9/11 Commission, 5/23/2003] But the 9/11 Commission will claim that the FAA headquarters’ hijacking teleconference is only established at “about 9:20” (see (9:20 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 36] According to Spencer, Scoggins assumes that NORAD’s Northeast Air Defense Sector (NEADS) is also on the FAA teleconference and is receiving the same information that he is about the second hijacking. However, the “FAA headquarters’ teleconference is between air traffic control facilities, the [FAA] Command Center, the Defense Department, and several other agencies; NORAD is not looped in.” [Spencer, 2008, pp. 82] Although the FAA will claim that the “Air Force liaison to the FAA immediately joined the FAA headquarters [teleconference] and established contact with NORAD on a separate line,” the Air Force liaison will subsequently claim she only joins the teleconference after 9:37 a.m., when the Pentagon is hit (see (Shortly After 9:37 a.m.) September 11, 2001). [9/11 Commission, 5/23/2003; US Department of Transportation, 8/31/2006 pdf file] Even though Scoggins assumes NEADS is already aware of the information, he will subsequently call it with the news of the second hijacking (see (9:02 a.m.-9:07 a.m.) September 11, 2001). [Spencer, 2008, pp. 82]

Entity Tags: Colin Scoggins, Federal Aviation Administration, Northeast Air Defense Sector

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

After the first World Trade Center tower is hit, Barry Jennings, a City Housing Authority worker, and Michael Hess, New York’s corporation counsel, head up to the emergency command center of the Mayor’s Office of Emergency Management (OEM), which is on the 23rd floor of WTC 7. [Associated Press, 9/11/2001] The center, opened in 1999, is intended to coordinate responses to various emergencies, including terrorist attacks (see June 8, 1999). [CNN, 6/7/1999] However, Hess and Jennings find no one there. [National Institute of Standards and Technology, 9/2005, pp. 109-110; BBC, 7/6/2008]
Center Is Empty; Jennings Warned to Leave - Jennings will describe that, when he arrives at the emergency command center, “To my amazement, nobody’s there.” He says: “I saw coffee that was still hot, that was still smoldering. They had screens all over the place, but the screens were blank. So I didn’t know what was going on.” He then phones several individuals, including one of his superiors. When Jennings says where he is, the superior responds: “Get out of there. Get out of there now.” Hess then runs back into the center, after having found the stairwell, and says: “We’re the only ones up here. We gotta get out of here.” [Dylan Avery, 2007; BBC, 7/6/2008]
9/11 Commission Claims Command Center Not Evacuated until Later - Yet, according to the 9/11 Commission, “After the South Tower was hit [at 9:03], OEM senior leadership decided to remain in its ‘bunker’ and continue conducting operations, even though all civilians had been evacuated from 7 WTC.” The Commission will claim the emergency command center is not evacuated until 9:30 a.m. (see (9:30 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 305] But according to the London Independent, Hess and Jennings arrive there by the time the South Tower is hit, which suggests the center is evacuated earlier than officially claimed. [Independent, 9/13/2001] Jennings himself will recall, “I had to be inside on the 23rd floor when the second plane hit.” [Dylan Avery, 2007] The possibility that the emergency command center is evacuated earlier than the 9/11 Commission claims is partly confirmed by OEM Commissioner John Odermatt, who later says that after the first plane hit the WTC, he left only two staffers there (see (Soon After 8:46 a.m.-9:35 a.m.) September 11, 2001). [Barrett and Collins, 2006, pp. 34] Jennings and Hess subsequently head down the stairs, but will become trapped in WTC 7, and have to be rescued by firefighters (see 12:10 p.m.-12:15 p.m. September 11, 2001). [National Institute of Standards and Technology, 9/2005, pp. 109-110]

Entity Tags: Michael Hess, Office of Emergency Management, Barry Jennings

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

According to a soldier at the scene, WTC Building 7 is evacuated before the second tower is hit. [Fort Detrick Standard, 10/18/2001] The National Institute of Standards and Technology (NIST) states, “As the second aircraft struck WTC 2, a decision was made to evacuate WTC 7.” This would be just after the Port Authority Police Department called for the evacuation of the entire WTC complex (see 8:59 a.m.-9:02 a.m. September 11, 2001). But by this time, “many WTC 7 occupants [have] already left the building and others [have] begun a self-evacuation of the building.” [National Institute of Standards and Technology, 9/2005, pp. 109] All individuals in the Secret Service’s New York field office, located in WTC 7, were ordered to evacuate after the first attack, and they are in the process of doing so when the second plane hits the South Tower. [PCCW Newsletter, 3/2006] The Secret Service has a Stinger missile secretly stored in the WTC, to be used to protect the president if there were an attack on the city when he visits it. [Weiss, 2003, pp. 379] Presumably, this missile is abandoned with the evacuation. The Office of Emergency Management’s command center, on the 23rd floor of WTC 7, is not evacuated until later, at 9:30 a.m. (see (9:30 a.m.) September 11, 2001).

Entity Tags: World Trade Center, US Secret Service

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Larry Cockell.Larry Cockell. [Source: Saint Louis University]Brian Stafford, the director of the Secret Service, activates the Director’s Crisis Center (DCC) at Secret Service headquarters in order to manage the Secret Service’s response to the terrorist attacks. [Secret Service, 9/11/2001; United States Secret Service, 10/1/2001] The DCC is located on the ninth floor of the Secret Service headquarters in Washington, DC, and is used to direct operations in emergencies. [Kessler, 2009, pp. 23-24] It is unclear exactly when it is activated. Larry Cockell, the deputy director of the Secret Service, will later say that the crisis center is activated after he receives “a call from the duty desk” informing him “that we were getting intelligence that there was a potential hijacking.” [Peter Schnall, 10/24/2004] According to a Secret Service timeline provided to the 9/11 Commission, it is activated at 9:00 a.m. [Secret Service, 9/11/2001] But Danny Spriggs, the assistant director of the Secret Service’s Office of Protective Operations, will say that Stafford makes the decision to activate the DCC “after the two airplanes crashed into the World Trade Center towers,” meaning some time after 9:03 a.m. [United States Secret Service, 10/1/2001] Stafford apparently thought the first crash at the WTC (see 8:46 a.m. September 11, 2001) was accidental, and only realized a terrorist attack was under way when the second plane hit the WTC at 9:03 a.m. (see 9:03 a.m. September 11, 2001). “I thought and hoped that it was an accident,” he will recall. “But when the second one hit, we knew that it wasn’t.” [Peter Schnall, 10/24/2004] Spriggs will say that when he arrives at the DCC, at around 9:35 a.m., Stafford and Cockell are already there (see (9:35 a.m.) September 11, 2001). [United States Secret Service, 10/1/2001] However, although the DCC is activated now, the Secret Service will not implement an “emergency call-up” of all its personnel until after 9:37 a.m., when the Pentagon is hit (see After 9:37 a.m. September 11, 2001). [US News and World Report, 12/1/2002]

Entity Tags: Carlton Danny Spriggs, Larry Cockell, Brian L. Stafford, US Secret Service

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

In the lobby of the north WTC tower, just after the South Tower is hit, Fire Commissioner Thomas Von Essen speaks briefly to Fire Chief Ray Downey. According to Von Essen, Downey—who is a highly respected expert on building collapses—says to him, “You know, these buildings can collapse.” Von Essen later recalls, “He just said it in passing, not that these buildings will collapse in 40 minutes and we have to get everybody out of here, or not that they’ll collapse by tomorrow, or not that they necessarily will collapse at all. Just that they can collapse.” [Fink and Mathias, 2002, pp. 229; 9/11 Commission, 5/18/2004] But other firefighters do not appear to have shared this concern. According to the National Institute of Standards and Technology (NIST), the Fire Department command officers who are planning for operations inside the Twin Towers expect that there will “be localized collapse conditions on the damaged fire floors,” but do “not expect that there [will] be any massive collapse conditions or complete building collapse.” At the end of its three-year investigation of the WTC collapses, NIST will report, “No one interviewed indicated that they thought that the buildings would completely collapse.” [National Institute of Standards and Technology, 9/2005, pp. 72 and 75-76] In fact, Deputy Fire Commissioner Lynn Tierney will meet up with Downey and others—including Von Essen—slightly later, on the south lawn of the WTC complex, where a new command center is set up. At that time, according to Tierney, Downey will only be concerned that the 360-foot antenna atop the North Tower will fall, and “No one ever thought the towers were going to come down.” [Pittsburgh Tribune-Review, 9/11/2006] However, shortly before the first tower comes down, EMT Richard Zarrillo will be asked to relay a message to some senior firefighters that the mayor’s Office of Emergency Management “says the buildings are going to collapse” (see (Before 9:59 a.m.) September 11, 2001). And later in the day, Mayor Giuliani will recount that around the same time, he had been told “that the World Trade Center was going to collapse” (see (Before 9:59 a.m.) September 11, 2001). The 9/11 Commission will state, “The best estimate of one senior [fire] chief, provided to the chief of the department sometime between 9:25 and 9:45, was that there might be a danger of collapse [of the South Tower] in a few hours, and therefore units probably should not ascend above floors in the sixties.” The Commission does not state, however, whether this fire chief was referring to a total building collapse or just a localized collapse. [9/11 Commission, 5/19/2004] Ray Downey is killed when the second tower collapses at 10:28 a.m. [New York Times, 9/9/2005]

Entity Tags: Lynn Tierney, New York City Fire Department, Ray Downey, National Institute of Standards and Technology, Thomas Von Essen

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The FAA’s Boston Center notifies the two fighter jets launched from Otis Air National Guard Base in response to the hijacked Flight 11 (see 8:46 a.m. September 11, 2001) that a second aircraft has been hijacked, and then tells the fighters of the second crash at the World Trade Center. The fighters are currently flying into a military training area over the Atlantic Ocean, just south of Long Island, known as “Whiskey 105” (see 9:01 a.m. September 11, 2001). They are being handled by Boston Center air traffic controller Stephen Roebuck.
Pilots Told of Second Hijacking and Crash - Roebuck asks the pilots of the fighters if they are in contact with “company,” meaning the military, and they say they are. He then informs them of the report of a second aircraft being hijacked. [9/11 Commission, 9/22/2003 pdf file; 9/11 Commission, 9/24/2003; 9/11 Commission, 2004] However, one of the pilots, Major Daniel Nash, will later say he is not told the call sign of this second hijacked aircraft, “UAL 175, until after he landed.” [9/11 Commission, 10/14/2003 pdf file] Roebuck hears from a colleague at the Boston Center that a second plane has hit the WTC. Just before 9:08 a.m., he notifies the Otis pilots of this. Roebuck will recall that he tries to communicate this “second event” to them calmly. [9/11 Commission, 9/22/2003 pdf file; 9/11 Commission, 9/24/2003; 9/11 Commission, 2004]
Pilot Switches into 'Combat Mode' - Lieutenant Colonel Timothy Duffy, the other Otis pilot along with Nash, will later recall his response to the news of the second crash, saying: “I look up and we’re about 60 or 70 miles outside Manhattan, and I can see the towers burning.… Okay, obviously everything just changed from my personal mind-set. We take off to go help somebody, and now as I look up and can see the burning I say, ‘Okay, now people are dying.’ It’s kind of hard to explain, but basically you switch into a combat mode where you say, ‘Okay, this just got real serious real fast.‘… Now people are dying and you’re thinking, ‘Okay, what do I have to do?’ And you have to put emotion aside because you don’t have time for it.” [Filson, 2003, pp. 60] Both pilots will later claim that prior to learning of the second hijacking and the second crash, they had been unaware that the first hijacked plane, Flight 11, had hit the WTC. [Filson, 10/2/2002; Filson, 10/22/2002; 9/11 Commission, 10/14/2003 pdf file; 9/11 Commission, 1/7/2004 pdf file] However, recordings of communications at the Boston Center reveal that Duffy was told of that first crash at 8:55 a.m. (see 8:55 a.m. September 11, 2001). [Federal Aviation Administration, 9/11/2001; 9/11 Commission, 2004] Duffy and Nash are also told about the second crash by someone at NORAD’s Northeast Air Defense Sector (NEADS) around this time (see (9:03 a.m.) September 11, 2001). [102nd Fighter Wing, 2001; Filson, 10/2/2002; Spencer, 2008, pp. 84]

Entity Tags: Timothy Duffy, Stephen Roebuck, Daniel Nash, Boston Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

President Bush and Sandra Kay Daniels read while the media watches.President Bush and Sandra Kay Daniels read while the media watches. [Source: White House / Eric Draper]President Bush stays in a classroom at the Emma E. Booker Elementary School in Sarasota, Florida, and listens to the students reading a story about a pet goat for five minutes, despite having just been told that the nation is under attack. [Wall Street Journal, 3/22/2004 pdf file; 9/11 Commission, 7/24/2004, pp. 38-39] Bush has been in the classroom since 9:02 a.m., listening to 16 second graders demonstrating their reading skills (see 9:02 a.m. September 11, 2001). [Associated Press, 8/25/2002; Washington Times, 10/8/2002] Andrew Card, his chief of staff, has just come into the room, and told him a second plane has crashed into the World Trade Center and America is under attack (see (9:07 a.m.) September 11, 2001). The teacher, Sandra Kay Daniels, now continues the reading demonstration, instructing the children: “At the count of three. Everyone should be on page 163.” The children then read a story called The Pet Goat, which is about a girl’s pet goat that protects the family home from a burglar. [Sammon, 2002, pp. 83-85; Washington Times, 10/7/2002; Editor & Publisher, 7/2/2004; Wall Street Journal, 7/2/2004] Despite having just heard that the nation is under attack, Bush picks up his copy of the textbook and tries to follow along as the children read. [Tampa Tribune, 9/1/2002; Washington Times, 10/7/2002] He will later explain why he stays where he is and listens to the rest of the reading demonstration, rather than leaving the classroom to go and respond to the attacks, writing: “I knew my reaction would be recorded and beamed throughout the world. The nation would be in shock; the president could not be. If I stormed out hastily, it would scare the children and send ripples of panic throughout the country.” [Bush, 2010, pp. 127]
Bush Remains Composed - Bush is in fact surprisingly calm for the rest of the reading demonstration. He “maintained his composure and sent an image of calm to the nation,” White House press secretary Ari Fleischer, who is in the classroom at this time, will comment. [Fleischer, 2005, pp. 140] “He didn’t change his facial expression; he didn’t show what obviously had to be nothing but alarm and concern,” Fleischer will say. [White House, 8/8/2002] “It was pretty amazing to me how he could not show any sign of panic,” White House photographer Eric Draper, who is also in the classroom, will comment. [Albuquerque Tribune, 9/10/2002] A video recording of the event will show that Bush listens to the children reading The Pet Goat for five minutes. Finally, the children read the last line of the story, saying aloud, “More—to—come.” But even then, Bush will stay in the classroom for at least two more minutes, asking the children questions and talking briefly with the school’s principal (see (9:13 a.m.-9:15 a.m.) September 11, 2001). [Washington Times, 10/7/2002; Wall Street Journal, 3/22/2004 pdf file]

Entity Tags: Ari Fleischer, Eric Draper, George W. Bush, Sandra Kay Daniels

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

NEADS commander Robert Marr.NEADS commander Robert Marr. [Source: Dick Blume]Numerous reports incorrectly claiming that aircraft have been hijacked are received while the terrorist attacks are taking place and into the afternoon. [Code One Magazine, 1/2002; Newhouse News Service, 3/31/2005; Politico Magazine, 9/9/2016] There are “multiple erroneous reports of hijacked aircraft” during the morning, according to the 9/11 Commission Report. [9/11 Commission, 7/24/2004, pp. 28] At around 9:09 a.m., the FAA Command Center reports that 11 aircraft are either not communicating with FAA facilities or flying unexpected routes. [Aviation Week and Space Technology, 6/3/2002] Major General Larry Arnold, the commander of the Continental United States NORAD Region, will later claim that during the “four-hour ordeal” of the attacks, a total of 21 planes are identified as possible hijackings. [Filson, 2002; Code One Magazine, 1/2002; Filson, 2003, pp. 71] Colonel Robert Marr, the battle commander at NORAD’s Northeast Air Defense Sector (NEADS), will say, “At one time I was told that across the nation there were some 29 different reports of hijackings.” [Newhouse News Service, 3/31/2005] Secret Service agent Dave Wilkinson, who travels with President Bush on Air Force One after it leaves Sarasota, Florida (see 9:54 a.m. September 11, 2001), will recall that by the time the plane reaches Offutt Air Force Base in Nebraska, at 2:50 p.m. (see 2:50 p.m. September 11, 2001), “there were like 15 to 20 planes still unaccounted for” nationwide. “For everything we knew, they were all hijacked,” he will say. [Politico Magazine, 9/9/2016] Officials will claim that these false reports cause considerable confusion. Arnold will recall that particularly during the time between the Pentagon being hit at, 9:37 a.m., and Flight 93 going down, at around 10:03 a.m., “a number of aircraft are being called possibly hijacked.… There was a lot of confusion, as you can imagine.” [Filson, 2003, pp. 71-73] He will say: “We were receiving many reports of hijacked aircraft. When we received those calls, we might not know from where the aircraft had departed. We also didn’t know the location of the airplane.” [Code One Magazine, 1/2002] Marr will comment: “There were a number of false reports out there. What was valid? What was a guess? We just didn’t know.” [Filson, 2003, pp. 73] Assistant Secretary of Defense for Public Affairs Victoria Clarke, who is in the Pentagon during the attacks and for most of the rest of the day, will recall: “There were lots of false signals out there. There were false hijack squawks, and a great part of the challenge was sorting through what was a legitimate threat and what wasn’t.” [CNN, 6/17/2004; Clarke, 2006, pp. 215-231]

Entity Tags: Federal Aviation Administration, Robert Marr, Dave Wilkinson, Victoria (“Torie”) Clarke, Larry Arnold

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The jet fuel that spilled from Flight 175 when it hit the South Tower (see 9:03 a.m. September 11, 2001) has mostly burned up by this time. The National Institute of Standards and Technology (NIST), which later investigates the collapses, will say the “initial jet fuel fires themselves lasted at most a few minutes.” [National Institute of Standards and Technology, 9/2005, pp. 183] Engineering professor Forman Williams will say the jet fuel “burned for maybe 10 minutes.” [Popular Mechanics, 3/2005] Flight 175, a Boeing 767, had a capacity of 23,980 gallons, but was only carrying about 9,100 gallons of fuel when it hit the WTC. NIST will estimate that less than 1,500 gallons were consumed in a fireball inside the tower and 910 to 2,275 gallons were consumed in the fireballs outside the building. Approximately 6,100 gallons therefore splashed onto the office furnishings and started fires on various floors. However, after the jet fuel is used up, office fires burn until the building collapses. NIST will calculate that there were about four pounds per square foot of combustibles in the office space, or about 60 tons per floor. Offices in the WTC actually had fewer combustibles than other similar spaces due to the small number of interior walls and limited bookshelf space. NIST will later find that only three of sixteen perimeter columns it recovers reached a temperature of 250°C and neither of the two core columns it retrieves reached this temperature. NIST will also find that none of the samples it acquires reached a temperature above 600°C (see August 27, 2003). While steel does not melt until its temperature is about 1,600°C, it may begin to lose significant strength at over 500°C. [National Institute of Standards and Technology, 9/2005, pp. 29, 38, 42, 77] The jet fuel also burned up in the North Tower about 10 minutes after it was hit (see 8:57 a.m. September 11, 2001). When a group of firefighters reach the bottom impact floor in the South Tower just before collapse, they only find two isolated fires (see 9:52 a.m. September 11, 2001).

Entity Tags: World Trade Center, National Institute of Standards and Technology, Forman Williams

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Barry JenningsBarry Jennings [Source: Public domain]Barry Jennings, a City Housing Authority worker, and Michael Hess, New York’s corporation counsel, hear unexplained explosions inside World Trade Center Building 7, where they become trapped. [UPN 9, 9/11/2001; BBC, 7/6/2008] The two men went up to the emergency command center on the 23rd floor of WTC 7 after the first attack occurred (see (Shortly Before 9:03 a.m.) September 11, 2001). [Associated Press, 9/11/2001; Independent, 9/13/2001] At some point, the power goes out in the building. They then start walking down the stairs to get out. According to Hess, when the two men get down to the eighth floor, “there was an explosion and we’ve been trapped on the eighth floor with smoke, thick smoke, all around us, for about an hour and a half.” [UPN 9, 9/11/2001] Jennings will also recall hearing explosions. He will say: “I made it to the sixth floor and there was an explosion. The explosion was beneath me.” [Dylan Avery, 2007] He will add, “[T]he staircase that I was standing on just gave way,” and, “Then we made it back to the eighth floor, I heard some more explosions.” [BBC, 7/6/2008] Jennings says to Hess: “This is it; we’re dead. We’re not gonna make it out of here.” [Penn State Public Broadcasting, 3/1/2002] The National Institute of Standards and Technology (NIST) will claim the two men head down the stairs after 9:59, when the first collapse occurs, and then become trapped around the time the second tower collapses, at 10:28. [National Institute of Standards and Technology, 9/2005, pp. 109-110] But according to the London Independent, they start heading down the stairs after the second attack at 9:03, which suggests the explosions begin earlier on. [Independent, 9/13/2001] Jennings will confirm this, saying that when he hears the first explosion, “Both [of the Twin Towers] were still standing,” meaning it occurs before 9:59. He says: “I was trapped in there when both [Twin Towers] came down.… All this time I’m hearing explosions.” [Dylan Avery, 2007] The cause of the explosions is unclear. Later on, firefighters will rescue Hess and Jennings from the building (see 12:10 p.m.-12:15 p.m. September 11, 2001). [National Institute of Standards and Technology, 9/2005, pp. 109-110]

Entity Tags: Barry Jennings, Michael Hess

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The FAA’s New England regional office calls the FAA’s Herndon Command Center, and asks it to tell Cleveland Center to contact Delta Air Lines Flight 1989 and advise it to use extra cockpit security. The reason the New England regional office makes this request is unclear. [9/11 Commission, 7/24/2004, pp. 10] As the 9/11 Commission will describe, apparently in response to the request, “[A]t 9:19 the FAA… Command Center in Herndon ordered controllers to send a cockpit warning to Delta 1989 because, like American 11 and United 175, it was a transcontinental flight departing Boston’s Logan Airport.” [9/11 Commission, 7/24/2004, pp. 455] Minutes earlier, the FAA’s Boston Center asked the Command Center to contact the nation’s FAA centers and instruct them to tell all airborne aircraft to increase their cockpit security (see (9:15 a.m.) September 11, 2001). The Command Center’s instruction to air traffic controllers about Delta 1989 is apparently an exception, as the 9/11 Commission will say it found “no evidence to suggest that the Command Center acted on this request.” [9/11 Commission, 7/24/2004, pp. 23; 9/11 Commission, 8/26/2004, pp. 25-26] Delta 1989 will subsequently be mistakenly reported as having been hijacked (see (9:28 a.m.-9:33 a.m.) September 11, 2001 and 9:39 a.m. September 11, 2001). [USA Today, 8/13/2002; Vanity Fair, 8/1/2006]

Entity Tags: Federal Aviation Administration, Cleveland Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Transportation Secretary Norman Mineta. 
Transportation Secretary Norman Mineta. [Source: US Department of Transportation]Transportation Secretary Norman Mineta arrives at the White House bunker—the Presidential Emergency Operations Center (PEOC)—containing Vice President Dick Cheney and others. Mineta will tell NBC News that he arrives there at “probably about 9:27,” though he later says to the 9/11 Commission that he arrives at “about 9:20 a.m.” He also later recalls that Cheney is already there when he arrives. [MSNBC, 9/11/2002; 9/11 Commission, 5/23/2003; St. Petersburg Times, 7/4/2004; Academy of Achievement, 6/3/2006] This supports accounts of Cheney reaching the bunker not long after the second WTC crash (see (Shortly After 9:03 a.m.) September 11, 2001). Questioned about this in 2007 by an activist group, Mineta will confirm that Cheney was “absolutely… already there” in the PEOC when he arrived, and that “This was before American Airlines [Flight 77] went into the Pentagon,” which happens at 9:37. Yet, while admitting there is “conflicting evidence about when the vice president arrived” in the PEOC, the 9/11 Commission will conclude that the “vice president arrived in the room shortly before 10:00, perhaps at 9:58.” Mineta also later claims that when he arrives in the PEOC, Mrs. Lynne Cheney, the wife of the vice president, is already there. Yet the 9/11 Commission will claim she only arrives at the White House at 9:52 (see (9:55 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 40; 911truthseattle (.org), 6/26/2007] Once in the PEOC, Mineta establishes open phone lines with his office at the Department of Transportation and with the FAA Operations Center. [Academy of Achievement, 6/3/2006]

Entity Tags: Lynne Cheney, Richard (“Dick”) Cheney, Norman Mineta

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

According to the 9/11 Commission, NEADS is contacted by the FAA’s Boston Center. Colin Scoggins, Boston Center’s military liaison, tells it: “I just had a report that American 11 is still in the air, and it’s on its way towards—heading towards Washington.… That was another—it was evidently another aircraft that hit the tower. That’s the latest report we have.… I’m going to try to confirm an ID for you, but I would assume he’s somewhere over, uh, either New Jersey or somewhere further south.” The NEADS official asks: “He—American 11 is a hijack?… And he’s heading into Washington?” Scoggins answers yes both times and adds, “This could be a third aircraft.” Somehow Boston Center has been told by FAA headquarters that Flight 11 is still airborne, but the 9/11 Commission will say it hasn’t been able to find where this mistaken information came from.
Scoggins Makes Error - Vanity Fair magazine will later add, “In Boston, it is Colin Scoggins who has made the mistaken call.” Scoggins will explain why he believes he made this error: “With American Airlines, we could never confirm if [Flight 11] was down or not, so that left doubt in our minds.” He says he was monitoring a conference call between FAA centers (see 8:28 a.m. September 11, 2001), “when the word came across—from whom or where isn’t clear—that American 11 was thought to be headed for Washington.” However, Boston Center was never tracking Flight 11 on radar after losing sight of it near Manhattan: “The plane’s course, had it continued south past New York in the direction it was flying before it dipped below radar coverage, would have had it headed on a straight course toward DC. This was all controllers were going on.” Scoggins says, “After talking to a supervisor, I made the call and said [American 11] is still in the air.” [Northeast Air Defense Sector, 9/11/2001; 9/11 Commission, 6/17/2004; Vanity Fair, 8/1/2006]
Myers Refers to Mistaken Report - In the hours following the attacks, acting Chairman of the Joint Chiefs of Staff Richard Myers will apparently refer to this erroneous report that Flight 11 is still airborne and heading toward Washington, telling the Associated Press that “prior to the crash into the Pentagon, military officials had been notified that another hijacked plane had been heading from the New York area to Washington.” Myers will say “he assumed that hijacked plane was the one that hit the Pentagon, though he couldn’t be sure.” [Associated Press, 9/11/2001]

Entity Tags: Richard B. Myers, Northeast Air Defense Sector, Federal Aviation Administration, Boston Air Route Traffic Control Center, Colin Scoggins

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Managers from American Airlines and United Airlines are added by the FAA to a teleconference, but they receive no guidance from top government officials on what to do. According to author Lynn Spencer, at some point after the second aircraft hit the World Trade Center, the executives from the two airlines are “quickly on the phone to FAA headquarters and the FAA Command Center.” They are brought into “a conference call that has now been set up with Secretary of Transportation Norman Mineta and Vice President Dick Cheney at the White House. The airline executives inform the secretary that they are each dealing with additional aircraft that they are unable to contact. They seek guidance, but there is none.… The nation is under attack, but there is no plan in place, and no guidance is forthcoming from the top as the crisis escalates.” [Spencer, 2008, pp. 109] The time when the airline executives join the teleconference is unclear. In Spencer’s account, she places it after United Airlines dispatchers have warned their aircraft to secure their cockpits (see (Shortly After 9:21 a.m.) September 11, 2001), which would mean some time after 9:21. [9/11 Commission, 8/26/2004, pp. 37; Spencer, 2008, pp. 109] But Spencer also says that, when the executives join the conference, the “president is still reading to children in a Florida school room” (see (9:08 a.m.-9:13 a.m.) September 11, 2001), which would be roughly between 9:05 and 9:15. [9/11 Commission, 7/24/2004, pp. 38-39; Spencer, 2008, pp. 109] If Norman Mineta is already participating in the teleconference when the airline executives join it, the time would have to be after around 9:20, which is when Mineta later says he arrived at the Presidential Emergency Operations Center (PEOC) below the White House (see (Between 9:20 a.m. and 9:27 a.m.) September 11, 2001). [9/11 Commission, 5/23/2003] And Cheney, who Spencer also says is participating in the teleconference when the executives join it, arrives at the PEOC as late as 9:58, according to the 9/11 Commission, although other accounts indicate he arrives there much earlier than this (see (Shortly After 9:03 a.m.) September 11, 2001). [ABC News, 9/14/2002; 9/11 Commission, 7/24/2004, pp. 40] According to the Wall Street Journal, American Airlines president Don Carty and United Airlines CEO Jim Goodwin are talking on the phone with Mineta (presumably over the conference call) about five minutes before the FAA shuts down all US airspace (see (9:45 a.m.) September 11, 2001), which would mean they are participating in the teleconference by around 9:40 a.m. [US Congress. House. Committee On Transportation And Infrastructure, 9/21/2001; Wall Street Journal, 10/15/2001]

Entity Tags: Federal Aviation Administration, Don Carty, United Airlines, Norman Mineta, Richard (“Dick”) Cheney, American Airlines, Jim Goodwin

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Alan Scott.Alan Scott. [Source: United States Air Force]NORAD’s Northeast Air Defense Sector (NEADS) processes and transmits an order to Langley Air Force Base in Virginia, to scramble three of its F-16 fighter jets. [North American Aerospace Defense Command, 9/18/2001; Christian Science Monitor, 4/16/2002; 9/11 Commission, 8/26/2004, pp. 16] NEADS mission crew commander Major Kevin Nasypany instructed his personnel to issue this order one minute earlier (see 9:23 a.m. September 11, 2001). Although he’d originally wanted the Langley jets sent to the Washington area, he will soon adjust this heading to send them to the Baltimore area. [9/11 Commission, 7/24/2004, pp. 27]
NEADS Orders Jets North - A NEADS officer calls Langley Air Force Base and instructs: “Langley command post, this is Huntress with an active air defense scramble for Quit 2-5 and Quit 2-6.… Scramble immediately.… Scramble on a heading of 010, flight level 290.” This means the jets are to head in a direction just east of north, at an altitude of 29,000 feet. [9/11 Commission, 1/9/2004; 9/11 Commission, 8/26/2004, pp. 96; Spencer, 2008, pp. 142] At Langley Air Force Base, a Klaxon horn will sound, notifying the pilots of the scramble order (see 9:24 a.m. September 11, 2001), and they will be airborne by 9:30 (see (9:25 a.m.-9:30 a.m.) September 11, 2001). [Filson, 2003, pp. 63; 9/11 Commission, 8/26/2004, pp. 16; Spencer, 2008, pp. 141]
Fighters Launched in Response to Flight 77? - In later testimony, military officials will give contradictory explanations for why the Langley F-16s are scrambled. An early NORAD timeline will indicate the fighters are launched in response to NORAD being notified at 9:24 that Flight 77 has been hijacked (see (9:24 a.m.) September 11, 2001). [North American Aerospace Defense Command, 9/18/2001] Colonel Alan Scott, the former vice commander of the Continental US NORAD Region (CONR), will suggest the same, telling the 9/11 Commission: “At 9:24 the FAA reports a possible hijack of [Flight] 77.… And at that moment as well is when the Langley F-16s were scrambled out of Langley.” [9/11 Commission, 5/23/2003; 1st Air Force, 8/8/2006] And a timeline provided by senior Defense Department officials to CNN will state, “NORAD orders jets scrambled from Langley” in order to “head to intercept” Flight 77. [CNN, 9/17/2001]
In Response to Flight 93? - However, Major General Larry Arnold, the CONR commander, will give a different explanation. He will tell the 9/11 Commission, “we launched the aircraft out of Langley to put them over top of Washington, DC, not in response to American Airline 77, but really to put them in position in case United 93 were to head that way.” [9/11 Commission, 5/23/2003]
In Response to Incorrect Report about Flight 11? - In 2004, the 9/11 Commission will dispute both these previous explanations, and conclude that the Langley jets are scrambled in response to an incorrect report that Flight 11 is still airborne and heading toward Washington, DC (see 9:21 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 26-27; 9/11 Commission, 8/26/2004, pp. 15] Tape recordings of the NEADS operations floor will corroborate this account. [Vanity Fair, 8/1/2006] According to the 9/11 Commission, its conclusion is also confirmed by “taped conversations at FAA centers; contemporaneous logs compiled at NEADS, Continental Region headquarters, and NORAD; and other records.” [9/11 Commission, 7/24/2004, pp. 34] Major Nasypany will tell the Commission that the reason the Langley jets are directed toward the Baltimore area is to position them between the reportedly southbound Flight 11 and Washington, as a “barrier cap.” [9/11 Commission, 7/24/2004, pp. 27 and 461] John Farmer, senior counsel to the 9/11 Commission, will later suggest that NORAD deliberately misled Congress and the Commission by hiding the fact that the Langley scramble takes place in response to the erroneous report that Flight 11 is still airborne. He will write that the mistaken report “appears in more logs, and on more tapes, than any other single event that morning.… It was the reason for the Langley scramble; it had triggered the Air Threat Conference Call. Yet it had never been disclosed; it was, instead, talked around.” [Farmer, 2009, pp. 266-267]
Conflicting Times - Early news reports will put the time of the scramble order slightly later than the 9/11 Commission places it, between 9:25 and “about 9:27.” [Washington Post, 9/12/2001; CNN, 9/17/2001; CNN, 9/19/2001] But a NORAD timeline released a week after the attacks will give the same time as the Commission does, of 9:24. [North American Aerospace Defense Command, 9/18/2001; 9/11 Commission, 7/24/2004, pp. 27]

Entity Tags: 9/11 Commission, Kevin Nasypany, Alan Scott, Larry Arnold, North American Aerospace Defense Command, Langley Air Force Base, US Department of Defense, Northeast Air Defense Sector

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Captain Craig Borgstrom.Captain Craig Borgstrom. [Source: US Air Force / Austin Knox]The three F-16 fighter jets ordered to scramble from Langley Air Force Base in Virginia (see 9:24 a.m. September 11, 2001) take off and, radar data will show, are airborne by 9:30 a.m. [North American Aerospace Defense Command, 9/18/2001; Christian Science Monitor, 4/16/2002; 9/11 Commission, 7/24/2004, pp. 27]
Delayed during Launch - Major Dean Eckmann will recall that, after receiving the scramble order, he and the two other pilots have “a pretty quick response time. I believe it was four to five minutes we were airborne from that point.” [BBC, 9/1/2002] According to the 1st Air Force’s book about 9/11, the three fighters are “given highest priority over all other air traffic at Langley Air Force Base” as they are launching. [Filson, 2003, pp. 63] But, according to author Lynn Spencer, in spite of this, the jets are delayed. As Eckmann is approaching the runway, he calls the control tower for clearance to take off, but the tower controller tells him, “Hold for an air traffic delay.” Air traffic controllers at the FAA’s Washington Center “have not had time to clear airliners out of the way for the northerly heading. Dozens of aircraft at various altitudes fill the jets’ route.” After having to wait two minutes, Eckmann complains: “We’re an active air scramble. We need to go now!” Finally, the tower controller tells him, “Roger, Quit flight is cleared for takeoff, 090 for 60,” meaning the fighters are to fly due east for 60 miles (see (9:30 a.m.) September 11, 2001).
Taking Off - The three jets launch 15 seconds apart, with Eckmann in front and the two other jets following. [Spencer, 2008, pp. 143-144] Pilot Craig Borgstrom will later recall, “[W]e took off, the three of us, and basically the formation we always brief on alert, we’ll stay in a two- to three-mile trail from the guy in front.” [Filson, 2003, pp. 63] According to the BBC, the pilots get a signal over their planes’ transponders, indicating an emergency wartime situation. [BBC, 9/1/2002]
Could Reach Washington before Pentagon Attack - F-16s have a maximum speed of 1,500 mph at high altitude, or 915 mph at sea level, so the three fighters could plausibly travel the 130 miles from Langley Air Force Base to Washington in just minutes. [Chant, 1987, pp. 404; Associated Press, 6/16/2000; USA Today, 9/16/2001; Washington Post, 9/16/2001 pdf file; US Air Force, 10/2007] Major General Larry Arnold, the commanding general of NORAD’s Continental US Region, will tell the 9/11 Commission, “I think if those aircraft had gotten airborne immediately, if we were operating under something other than peacetime rules, where they could have turned immediately toward Washington, DC, and gone into burner, it is physically possible that they could have gotten over Washington” before 9:37, when the Pentagon is hit. [9/11 Commission, 5/23/2003] Yet according to the 9/11 Commission, the jets are redirected east over the Atlantic Ocean and will be 150 miles from the Pentagon when it is hit (see 9:30 a.m.-9:37 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 27]
Conflicting Times - Some early news reports after 9/11 will say the Langley jets take off at the later time of 9:35 a.m. [Washington Post, 9/12/2001; CNN, 9/14/2001; Washington Post, 9/15/2001; CNN, 9/17/2001] But according to Colonel Alan Scott, the former vice commander of the Continental US NORAD Region, though the jets are airborne at 9:30, the report of this does not come down until 9:35, so this fact may account for the conflicting times. [9/11 Commission, 5/23/2003]

Entity Tags: Brad Derrig, Alan Scott, Craig Borgstrom, Dean Eckmann, Langley Air Force Base, Larry Arnold

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The FAA’s Boston Center contacts NORAD’s Northeast Air Defense Sector (NEADS) and reports that another aircraft, Delta Air Lines Flight 1989, is missing. [9/11 Commission, 5/23/2003; 9/11 Commission, 6/17/2003; 9/11 Commission, 2004] Why the Boston Center does this is unclear, since Delta 1989 is currently being handled by the FAA’s Cleveland Center, not the Boston Center. [USA Today, 8/13/2002; 9/11 Commission, 7/24/2004, pp. 10] And, according to the 9/11 Commission, Delta 1989 “never turned off its transponder,” so it should still be clearly visible on radar. [9/11 Commission, 7/24/2004, pp. 16, 28] Twelve minutes later, at 9:39, Boston Center will call NEADS and incorrectly tell it that Delta 1989 is a possible hijack (see 9:39 a.m. September 11, 2001). [9/11 Commission, 2004; Vanity Fair, 8/1/2006]

Entity Tags: Boston Air Route Traffic Control Center, Northeast Air Defense Sector

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A Delta Air Lines Boeing 767, the same kind of aircraft as Delta 1989.A Delta Air Lines Boeing 767, the same kind of aircraft as Delta 1989. [Source: Public domain]The FAA’s Cleveland Center incorrectly concludes that Delta Air Lines Flight 1989 has been hijacked, but accounts will conflict over how it comes to this conclusion. [USA Today, 8/13/2002; Spencer, 2008, pp. 167] Delta 1989, a Boeing 767, is currently in the sector of airspace being monitored by Cleveland Center air traffic controller John Werth. [9/11 Commission, 10/2/2003 pdf file; USA Today, 9/11/2008] It is flying west over Pennsylvania, approaching the Ohio border, and is about 25 miles behind Flight 93. FBI agents suspected Delta 1989 might be the next plane to be hijacked and called the Cleveland Center after the second attack on the World Trade Center, with the warning to watch this flight (see Shortly After 9:03 a.m. September 11, 2001). [USA Today, 8/13/2002] A supervisor at the center told Werth to keep an eye on the flight because, as Werth will later recall, “he was a suspected hijacking because he had taken off from Boston at approximately the same time as” the first two hijacked aircraft, Flights 11 and 175. [9/11 Commission, 10/1/2003 pdf file; USA Today, 9/11/2008]
Controllers Hear Suspicious Communications - When, at 9:28, Werth hears the sound of screaming (subsequently determined to have come from Flight 93) over the radio (see (9:28 a.m.) September 11, 2001), he is unsure which of seven or eight possible aircraft it is coming from. The radio frequency is put on the speaker so other controllers can hear it, and they subsequently make out the words, “get out of here.” [9/11 Commission, 10/1/2003 pdf file; 9/11 Commission, 7/24/2004, pp. 11, 28]
Controllers Think Delta 1989 Is Hijacked - According to USA Today, when Cleveland Center controllers then hear a voice with a heavy accent over the radio, saying “Ladies and gentlemen: Here the captain.… We have a bomb on board” (see (9:32 a.m.) September 11, 2001), they mistakenly think it is coming from Delta 1989, not Flight 93. They suspect the flight has been hijacked, and start informing their chain of command. “Officials at Cleveland Center rush word to Washington: Hijackers have another flight. At the Federal Aviation Administration’s Command Center in Herndon, Virginia, Delta Flight 1989 joins a growing list of suspicious jets.” [USA Today, 8/13/2002; 9/11 Commission, 7/24/2004, pp. 12]
Werth Decides Hijacked Aircraft Is Flight 93 - Werth then calls all of the aircraft in his sector, and Flight 93 is the only one that does not respond. He also sees Flight 93 go into a quick descent and then come back up again. Werth therefore concludes that it is Flight 93, not Delta 1989, that has been hijacked, and instructs his supervisor to “tell Washington” of this. [9/11 Commission, 10/1/2003 pdf file; 9/11 Commission, 10/2/2003 pdf file] However, events in the following minutes will cause Cleveland Center controllers to remain suspicious of Delta 1989 (see (Shortly After 9:44 a.m.) September 11, 2001 and 9:45 a.m. September 11, 2001). [USA Today, 8/13/2002; 9/11 Commission, 10/2/2003 pdf file; Spencer, 2008, pp. 168; USA Today, 9/11/2008]
Book Gives Alternative Account - In a book published in 2008, author Lynn Spencer will give a different explanation for why Cleveland Center becomes suspicious of Delta 1989. According to her account, after hearing a later radio transmission where a hijacker again says “There is a bomb on board” (see (9:39 a.m.) September 11, 2001), Werth begins to hand off his flights to other controllers so he can devote his full attention to Flight 93. “In the distraction of the emergency, the crew of Delta 1989 misses the hand-off to the new frequency. The new sector controller for Delta 1989 calls out to the plane several times and gets no response.” As a result, “News travels fast,” and “Soon, word on the FAA’s open teleconference call is that a fifth aircraft is out of radio contact: Delta 1989… is added to the list of suspect aircraft.” [Spencer, 2008, pp. 167] At 9:39 a.m., even though it is not responsible for handling Delta 1989, the FAA’s Boston Center will call NORAD’s Northeast Air Defense Sector (NEADS) and incorrectly tell it that Delta 1989 is another possible hijack (see 9:39 a.m. September 11, 2001). [9/11 Commission, 2004; Vanity Fair, 8/1/2006]

Entity Tags: John Werth, Cleveland Air Route Traffic Control Center, Federal Aviation Administration

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Thomas Von Essen.Thomas Von Essen. [Source: Publicity photo]The Office of Emergency Management’s Emergency Operations Center (EOC) in World Trade Center Building 7 is evacuated in response to a report that more commercial planes are unaccounted for. [9/11 Commission, 7/24/2004, pp. 305] The EOC, which opened in 1999 (see June 8, 1999), is a state-of-the-art facility on the 23rd floor of WTC 7 that is intended to serve as a meeting place for city leaders in the event of an act of terrorism or other kind of crisis. [CNN, 6/7/1999; City of New York, 2/18/2001] Office of Emergency Management (OEM) officials activated it shortly after Flight 11 crashed into the North Tower of the WTC (see (Shortly After 8:46 a.m.) September 11, 2001). [Bylicki, 6/19/2003; 9/11 Commission, 7/24/2004, pp. 293]
Staffers Discussed Evacuation after the First Crash - Soon after the crash occurred, officials in the EOC “began discussing with OEM staff whether or not they should evacuate the building,” according to a report by Tricia Wachtendorf of the Disaster Research Center at the University of Delaware. [Wachtendorf, 2004, pp. 77] Richard Rotanz, deputy director of the OEM, and some other officials in the EOC conducted a “threat analysis” after the second hijacked plane crashed into the WTC, at 9:03 a.m. (see 9:03 a.m. September 11, 2001). [Urban Hazards Forum, 1/2002]
Staffers Want to Stay in the Operations Center - Personnel are reluctant to leave the EOC because in it they have “a tremendous amount of resources at their fingertips” and they are “best able to handle an emergency of this scale,” Wachtendorf will later write. Furthermore, there is no clear procedure to move to or establish an alternative operations center if it is abandoned. “I couldn’t think of where we would go if we left the EOC because at that time we didn’t have a backup facility,” one official will recall. There is, in fact, “no formalized evacuation plan for the EOC,” according to Wachtendorf. [Wachtendorf, 2004, pp. 77-79]
OEM Deputy Director Orders the Evacuation - However, Richard Bylicki, a police sergeant assigned to the OEM, was told during a call with the FAA that at least one other plane, in addition to the two that hit the Twin Towers, is unaccounted for and possibly heading for New York (see (9:30 a.m.) September 11, 2001), and he passed this information on to Rotanz. [Bylicki, 6/19/2003] Rotanz was given the same warning by a Secret Service agent who works in WTC 7. [Urban Hazards Forum, 1/2002; 9/11 Commission, 7/24/2004, pp. 305] Based on this information, he “surmised that [WTC 7] was potentially the next target,” Bylicki will recall. He consequently now orders all OEM employees to leave the building. [Bylicki, 6/19/2003; 9/11 Commission, 4/7/2004] A Secret Service agent, presumably the one who told Rotanz about the additional unaccounted-for planes, also reportedly advises EOC personnel to evacuate. He says, “There’s a reported third plane headed toward the East Coast and we’re warning everybody to vacate the building,” Fire Department Captain Abdo Nahmod will recall. [Journal of Emergency Medical Services, 9/2011, pp. 42 pdf file]
Some Liaisons Have Come to the Operations Center - Various city agencies were contacted after the EOC was activated and instructed to send their designated representatives to the center. None of these representatives have arrived by the time the EOC is evacuated, according to the 9/11 Commission Report. [9/11 Commission, 5/18/2004 pdf file; 9/11 Commission, 7/24/2004, pp. 293, 305] However, contradicting this claim, a number of emergency responders will recall arriving at the EOC before it is evacuated, to serve as representatives for their agencies. [City of New York, 10/11/2001; City of New York, 10/25/2001; City of New York, 12/4/2001; Journal of Emergency Medical Services, 9/2011, pp. 42 pdf file]
Staffers Are Initially Slow to Leave - Personnel reportedly do not initially respond to the evacuation order with a sense of urgency. They “calmly collected personal belongings and began removing OEM records,” a report by the Mineta Transportation Institute will state. But they are subsequently “urged to abandon everything and leave the building quickly.” [Jenkins and Edwards-Winslow, 9/2003, pp. 16 pdf file] After evacuating from the EOC, they assemble in the lobby of WTC 7 and await further instructions over radio. [Bylicki, 6/19/2003] Most of them think they are only temporarily abandoning their facility and expect to return to it later in the day. They do not anticipate WTC 7 being affected by fires (see 4:10 p.m. September 11, 2001) and then collapsing late this afternoon (see (5:20 p.m.) September 11, 2001). [Wachtendorf, 2004, pp. 84]
Fire Commissioner Will Be Surprised That the Center Is Evacuated - Fire Commissioner Thomas Von Essen will be surprised when he finds that the EOC has been evacuated, since the center was designed for dealing with a crisis like the one currently taking place. “I thought that was where we should all be because that’s what [it] was built for,” he will comment. He will arrive at WTC 7 looking for Mayor Rudolph Giuliani shortly before 9:59 a.m., when the South Tower collapses (see 9:59 a.m. September 11, 2001). When he learns that the EOC has been evacuated, he will think: “How ridiculous. We’ve got a 13-million-dollar command center and we can’t even use it.” He will say in frustration: “How can we be evacuating OEM? We really need it now.” [Essen, 2002, pp. 26; Fink and Mathias, 2002, pp. 230]
Time of the Evacuation Is Unclear - It is unclear exactly when the EOC is evacuated. The order to evacuate is issued at “approximately 9:30” a.m., according to the 9/11 Commission Report. [9/11 Commission, 7/24/2004, pp. 305] But, according to a report by the National Institute of Standards of Technology, the evacuation occurs slightly later than this, at “approximately 9:44 a.m.” [National Institute of Standards and Technology, 9/2005, pp. 109] Other accounts will suggest it may even have taken place before the second attack on the WTC occurred (see (Soon After 8:46 a.m.-9:35 a.m.) September 11, 2001 and (Shortly Before 9:03 a.m.) September 11, 2001). [Barrett and Collins, 2006, pp. 34; Dylan Avery, 2007] Many people in the rest of WTC 7 left the building earlier on, around the time of the second attack (see (9:03 a.m.) September 11, 2001). [9/11 Commission, 5/18/2004 pdf file; National Institute of Standards and Technology, 9/2005, pp. 109]

Entity Tags: Office of Emergency Management, Richard Bylicki, Thomas Von Essen, Richard Rotanz, Abdo Nahmod, US Secret Service

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The OEM command bus.The OEM command bus. [Source: New York City Office of Emergency Management]Personnel from New York’s Office of Emergency Management (OEM) use the OEM command bus as their command post after their command center in World Trade Center Building 7 has been evacuated. [Jenkins and Edwards-Winslow, 9/2003, pp. 20 pdf file; 9/11 Commission, 4/7/2004] The OEM command center, on the 23rd floor of WTC 7, is intended to coordinate the city’s response to emergencies, including terrorist attacks. [New York Times, 6/8/1999] However, it was evacuated at around 9:30 a.m., according to the 9/11 Commission Report, although other accounts will suggest the evacuation occurs at an earlier or later time (see (Soon After 8:46 a.m.-9:35 a.m.) September 11, 2001, (Shortly Before 9:03 a.m.) September 11, 2001, and (9:30 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 305; National Institute of Standards and Technology, 9/2005, pp. 109; Barrett and Collins, 2006, pp. 34] OEM personnel therefore now have to operate from the their command bus. [Jenkins and Edwards-Winslow, 9/2003, pp. 20 pdf file; 9/11 Commission, 4/7/2004] The bus, known as the Interagency Command Center (ICC), is equipped with computers, a state-of-the-art communications system, and on-board electrical generation. It also has its own conference room. [Wall Street Journal, 9/21/2001; Jenkins and Edwards-Winslow, 9/2003, pp. 20 pdf file; Power, 2004, pp. 172] It can be deployed to the location of a major emergency, to serve as an on-scene command post for coordinating interagency operations and communications. [City of New York, 2001, pp. 8 pdf file] The OEM’s emergency plans and vital records are kept in WTC 7, and, due to the evacuation of the command center, are now inaccessible. Fortunately, after they move to the ICC, OEM personnel are able to implement their emergency action plans from memory and by utilizing their combined knowledge. [Jenkins and Edwards-Winslow, 9/2003, pp. 20 pdf file] After the Twin Towers collapse, the ICC will move to a firehouse on Houston Street, to provide support to Mayor Rudolph Giuliani and his entourage, who have set up a temporary headquarters at that location (see (After 10:28 a.m.-12:00 pm.) September 11, 2001). [Wall Street Journal, 9/21/2001; 9/11 Commission, 4/7/2004]

Entity Tags: Office of Emergency Management

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

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