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Context of '(8:34 a.m.) September 11, 2001: Boston Center Calls Atlantic City Military Unit to Request Fighters; Outcome of Call Unclear'

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The NORAD emblem.The NORAD emblem. [Source: NORAD]The North American Aerospace Defense Command (NORAD), the military organization responsible for monitoring and defending US airspace, gradually reduces the number of aircraft it has on “alert”—armed and ready for immediate takeoff—in response to the changing nature of the threats it has to defend against, so that there will be just 14 fighter jets on alert across the continental United States when the 9/11 attacks take place. [Jones, 2011, pp. 7-8 pdf file]
NORAD Has 1,200 Interceptor Aircraft in 1960 - NORAD is a bi-national organization, established by the US and Canada in 1958 to counter the threat posed by the Soviet Union. [9/11 Commission, 7/24/2004, pp. 16] It is initially responsible for intercepting any Soviet long-range bombers that might attack the Northern Hemisphere. By 1960, it has about 1,200 interceptor aircraft dedicated to this task. But during the 1960s, the Soviets become less reliant on manned bombers, and shift instead to ballistic missiles. In response to this changed threat and also budget constraints, the number of NORAD interceptor aircraft goes down to about 300 by the mid-1970s.
NORAD's Mission Changes after Cold War Ends - With the collapse of the Soviet Union and the dissolution of the Warsaw Pact in 1991, the threats NORAD has to counter change significantly. During the early 1990s, NORAD’s mission consequently changes from one of air defense to one of maintaining “air sovereignty,” which NORAD defines as “providing surveillance and control of the territorial airspace.” The new mission includes intercepting suspicious aircraft, tracking hijacked aircraft, assisting aircraft in distress, and counterdrug operations. [General Accounting Office, 5/3/1994, pp. 14-15; 9/11 Commission, 2/3/2004 pdf file; Jones, 2011, pp. 7 pdf file] As this change takes place, the number of aircraft defending American airspace is reduced. In 1987, there are 52 fighters on alert in the continental United States. [Filson, 1999, pp. 112-113] But by December 1999, there are just 14 alert fighters remaining around the continental US. [Airman, 12/1999]
Number of Alert Sites Goes Down Prior to 9/11 - The number of NORAD “alert sites”—bases where the alert aircraft are located—is also reduced in the decades prior to 9/11. During the Cold War, there are 26 of these sites. [9/11 Commission, 6/17/2004; 9/11 Commission, 7/24/2004, pp. 16] By 1991, there are 19 of them, according to Major General Larry Arnold, the commander of NORAD’s Continental US Region from 1997 to 2002. [Filson, 2003, pp. v] By 1994, according to a report by the General Accounting Office, there are 14 alert sites around the US. [General Accounting Office, 5/3/1994, pp. 1] And by 1996, only 10 alert sites remain. [Utecht, 4/7/1996, pp. 9-10]
Military Officials Call for Eliminating Alert Sites - In the 1990s, some officials at the Pentagon argue for the alert sites to be eliminated entirely. [9/11 Commission, 7/24/2004, pp. 16-17] The Department of Defense’s 1997 Report of the Quadrennial Defense Review indicates that the number of alert sites around the continental US could be reduced to just four, but the idea is successfully blocked by NORAD (see May 19, 1997). [Filson, 2003, pp. iv-v, 34-36; 9/11 Commission, 2/3/2004 pdf file] However, three alert sites are subsequently removed from the air sovereignty mission. These are in Atlantic City, New Jersey; Burlington, Vermont; and Great Falls, Montana. [American Defender, 4/1998]
Seven Alert Sites Remain - By December 1999, therefore, there are just seven alert sites around the continental US, each with two fighters on alert. These sites are Homestead Air Reserve Base, Florida; Tyndall Air Force Base, Florida; Portland Air National Guard Base, Oregon; March Air Reserve Base, California; Ellington Air National Guard Base, Texas; Otis Air National Guard Base, Massachusetts; and Langley Air Force Base, Virginia. Only two of these sites—Otis ANGB and Langley AFB—serve the northeastern United States, where the hijackings on September 11 will take place. [Airman, 12/1999; 9/11 Commission, 7/24/2004, pp. 17]

Entity Tags: North American Aerospace Defense Command, Larry Arnold

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

William Cohen.William Cohen. [Source: US Department of Defense]Secretary of Defense William Cohen issues a comprehensive assessment of America’s defense requirements, called the Report of the Quadrennial Defense Review (QDR). This is a six-month analysis of the “threats, risks and opportunities for US national security,” and reviews all aspects of the US defense strategy. [US Department of Defense, 5/19/1997] Among other things, the 1997 QDR outlines the conversion of six continental air defense squadrons to general purpose, training or other missions. It calls for there being just four “alert” air defense sites around the US: at Otis, Massachusetts; Homestead, Florida; Riverside, California; and Portland, Oregon. [US Department of Defense, 5/1997; Filson, 2003, pp. 348] Major General Larry Arnold, who is commanding general of NORAD’s Continental Region on 9/11, later says: “The QDR didn’t make any sense at all. [T]here was a fight just to maintain the number of alert sites that we had. We felt we could operate fairly reasonably with about ten sites and thought eight was the absolute highest risk we could take.” NORAD Commander in Chief General Howell M. Estes III has written to the Joint Chiefs of Staff that a minimum of seven alert sites are needed to maintain America’s air sovereignty. In the end, three extra alert sites are added to the four suggested in the QDR. These are at Hampton, Virginia; Panama City, Florida; and Ellington, Texas. Larry Arnold later says, “I didn’t feel particularly comfortable with seven [alert sites] because there are great large distances between the alert sites.” [Filson, 2003, pp. 36] Other bases will lose their NORAD air defense functions over the next year, including those in Fresno, California; Fargo, North Dakota; Duluth, Minnesota; Burlington, Vermont; Atlantic City, New Jersey; and Great Falls, Montana. [US Department of Defense, 5/1997] Of these closed bases, the most critical loss on 9/11 will be the Atlantic City, New Jersey base, located about halfway between New York City and Washington. Boston air traffic control, apparently unaware the base has lost its air defense function will try and fail to contact the base shortly after learning about the first hijacking of the morning, Flight 11 (see (8:34 a.m.) September 11, 2001).

Entity Tags: Howell M. Estes III, Larry Arnold, William S. Cohen

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Major General Larry Arnold, who became commander of the Continental United States NORAD Region (CONR) in December 1997, fights to preserve the resources assigned to US air sovereignty (see May 19, 1997 and Late August 2001). To emphasize the need for air bases with fighter jets on alert, Arnold frequently gives a presentation describing “asymmetric” threats and including a slide featuring Osama bin Laden. As Arnold will later recall: “[W]e thought that the biggest threat to the US in the briefing that I always gave… was going to come from an asymmetric threat, from a terrorist or a rogue nation, or maybe associated with the drug cartels to some degree. The picture that we used to have on one of our slides there, dating all the way back to 1997 and 1998, was Osama bin Laden.” [Filson, 2002] Colonel Alan Scott, who serves under Arnold at CONR, will later describe the “El Paso example” that Arnold uses to illustrate the need for more alert sites. Scott says: “We had fairly large gaps between our seven alert sites pre-9/11. The largest was between Riverside, CA, and Houston, TX. El Paso, TX, was in the middle of those two alert sites. There was no perceived ‘military’ threat from Mexico. As the threat of terrorism arose, General Arnold began to use the example in his talks to various groups. The example was that if a terrorist called and said in one hour he would overfly El Paso, TX, and spray deadly gas, we would watch it live on CNN because we could not get aircraft to that location in time to stop the attack.” [Filson, 7/14/2002]

Entity Tags: Larry Arnold, North American Aerospace Defense Command, Alan Scott

Timeline Tags: Complete 911 Timeline

As the military community is discussing the future of continental air defense in a post-Cold War world (see May 19, 1997), Major General Larry Arnold, the commander of the 1st Air Force, orders a study to review the Air Force’s air sovereignty mission. At his request, Major General Paul Pochmara forms a 12-member roles and mission (RAM) team to gather information and ideas on the subject. The team has a one-hour presentation that outlines the military’s responsibility for protecting the nation’s air sovereignty. Major General Mike Haugen, a member of the team, will later say that the group discusses everything from technology to the future of the air sovereignty mission to the terrorist threat. Haugen will say: “We made some pretty bold predictions in our briefing.… In fact, it included a photo of Osama bin Laden as the world’s most dangerous terrorist.… We didn’t predict how the terrorists would strike but predicted they would strike.” [Filson, 2003, pp. 37-38] A 9/11 Commission memorandum will add, “Osama bin Laden is featured on the cover of the brief developed by the RAM team, and he figures prominently in the study.” Colonel Alan Scott of the Continental US NORAD Region will tell the Commission: “As we started talking about Osama bin Laden, the examples we gave in our mission brief were the first WTC bombing, the Tokyo subway, Oklahoma City bombing, and Atlanta Olympics. What we did was connect those dots. The conclusion we drew was that we had a viable threat.” [9/11 Commission, 6/9/2004]

Entity Tags: Mike Haugen, Paul Pochmara, Alan Scott, Larry Arnold, North American Aerospace Defense Command, 1st Air Force

Timeline Tags: Complete 911 Timeline

Major General Larry Arnold, the commander of the 1st Air Force whose mission includes the protection of the continental US against air attacks, tells the Associated Press that he is deeply worried by the possibility of an airborne terrorist attack. He says: “I lie awake worrying. It is one thing to put a truck inside the twin trade towers and blow it up. It is quite another to be able to fly a weapon across our borders. That is an attack, a direct attack, an unambiguous attack from outside our country.” In 1999, a study commissioned by Arnold emphasized the continued importance of the Air Force’s air sovereignty mission and the threat of terrorism (see 1999). [Associated Press, 2/1/2000; Associated Press, 8/2/2002; Filson, 2003, pp. 92] As one of the top commanders of NORAD, Arnold will play a pivotal role on the morning of 9/11 (see (8:42 a.m.) September 11, 2001, (10:08 a.m.-10:10 a.m.) September 11, 2001, and 10:31 a.m. September 11, 2001). [Code One Magazine, 1/2002; 9/11 Commission, 7/24/2004, pp. 20, 42]

Entity Tags: Larry Arnold

Timeline Tags: Complete 911 Timeline

Major General Larry Arnold, the commander of the Continental United States NORAD Region (CONR), struggles to maintain funding for a plan to defend against a cruise missile attack by terrorists. Arnold has long been worried by the US’s vulnerability to an airborne attack by terrorists (see 1999 and February 2000). But, as he will later recount, not everyone shares his concern. He will say: “Just two weeks before September 11, 2001, I had met with Vice Admiral Martin Mayer, the deputy commander in chief of Joint Forces Command located in Norfolk, Virginia. He had informed me that he intended to kill all funding for a plan my command had been working on for two years, that would defend against a cruise missile attack by terrorists. While I convinced Admiral Mayer to continue his funding support, he told me in front of my chief of staff, Colonel Alan Scott; Navy Captain David Stewart, the lead on the project; and my executive officer, Lt. Col. Kelley Duckett, that our concern about Osama bin Laden as a possible threat to America was unfounded and that, to repeat, ‘If everyone would just turn off CNN, there wouldn’t be a threat from Osama bin Laden.’” [Spencer, 2008, pp. 289]

Entity Tags: David Stewart, Alan Scott, Kelley Duckett, Larry Arnold, Osama bin Laden, Martin Mayer

Timeline Tags: Alleged Use of False Flag Attacks

Shortly after air traffic controllers ask Flight 11 to climb to 35,000 feet, its transponder stops transmitting. A transponder is an electronic device that identifies a plane on a controller’s screen and gives its exact location and altitude. Among other vital functions, it is also used to transmit a four-digit emergency hijack code. Flight control manager Glenn Michael later says, “We considered it at that time to be a possible hijacking.” [Christian Science Monitor, 9/13/2001; MSNBC, 9/15/2001; Associated Press, 8/12/2002] Initial stories after 9/11 suggest the transponder is turned off around 8:13 a.m., but Pete Zalewski, the air traffic controller handling the flight, later says the transponder is turned off at 8:20 a.m. [MSNBC, 9/11/2002] The 9/11 Commission places it at 8:21 a.m. [9/11 Commission, 6/17/2004] Colonel Robert Marr, head of NEADS, claims the transponder is turned off some time after 8:30 a.m. where the Flight 11 hijack was first detected a.m. [ABC News, 9/11/2002]

Entity Tags: Pete Zalewski, Glenn Michael, Robert Marr

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Betty Ong.Betty Ong. [Source: The Eagle-Tribune]Betty Ong, a flight attendant on Flight 11, begins relaying information about the trouble on her plane to employees at the American Airlines Southeastern Reservations Office in Cary, North Carolina. [9/11 Commission, 7/24/2004, pp. 5] Ong has just called the reservations office to report the hijacking of Flight 11, and is on the line with two employees there: Vanessa Minter and Winston Sadler (see 8:18 a.m. September 11, 2001). [Federal Bureau of Investigation, 9/12/2001, pp. 38-41; 9/11 Commission, 7/24/2004, pp. 453]
Ong Describes Hijacking but Gives Wrong Flight Number - Ong tells Minter and Sadler: “The cockpit’s not answering, somebody’s stabbed in business class, and I think there’s Mace, that we can’t breathe.… I think we’re getting hijacked.” Sadler asks Ong what flight she is on and Ong replies, incorrectly, “Flight 12.” She says her plane just left Boston and is supposed to go to Los Angeles, and the pilots are not answering the phone in the cockpit. She says she is in the jump seat, 3R, which is at the back of the plane, behind the coach section. [American Airlines, 9/11/2001, pp. 3-6; 9/11 Commission, 8/26/2004, pp. 6, 8 pdf file] However, Amy Sweeney, another flight attendant who makes a call from Flight 11, is in the next-to-last row of passenger seats in the coach section of the plane, and she will say that Ong is sitting next to her (see (8:32 a.m.-8:44 a.m.) September 11, 2001). [New York Observer, 2/15/2004; New York Observer, 6/20/2004; 9/11 Commission, 8/26/2004, pp. 11 pdf file]
Ong Says Two Flight Attendants Stabbed - Sadler asks Ong her name and she replies: “My name is Betty Ong. I’m number three [flight attendant] on Flight 11.” She says the number one flight attendant and the number five flight attendant have been stabbed. [American Airlines, 9/11/2001, pp. 3-6] These two attendants are Barbara Arestegui and Karen Martin. [9/11 Commission, 8/26/2004, pp. 6 pdf file] Ong says, “Nobody knows who stabbed who and we can’t even get up to business class right now, ‘cause nobody can breathe.” She also says: “We can’t get into the cockpit. The door won’t open.” [American Airlines, 9/11/2001, pp. 3-6] Sadler takes notes of the call, using his computer “scratch pad.” [Federal Bureau of Investigation, 9/12/2001, pp. 42-44] He notifies Ong of this, saying, “I’m taking it down, all the information.” He tells Ong, “We’re also, you know, of course, recording this.” [American Airlines, 9/11/2001, pp. 3-6]
Ong Receiving Details of Hijacking from Colleague - During the entire conversation, Sadler will later recall, Ong seems to be talking to someone in the background and receiving information from them. [Federal Bureau of Investigation, 9/12/2001, pp. 42-44] This person is presumably Sara Low, another of the flight attendants, who was assigned to the front of the plane and so would have witnessed the hijacking when it happened. [Associated Press, 3/5/2009; New York Daily News, 3/6/2009; Arkansas Democrat-Gazette, 9/11/2011] Ong will keep repeating herself during the call, Minter will recall, such as repeatedly mentioning the stabbings on her plane. [Federal Bureau of Investigation, 9/12/2001, pp. 38-41] Nydia Gonzalez, a supervisor at the reservations office, has been alerted to the call and will soon join it (see 8:21 a.m. September 11, 2001). [9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 7/24/2004, pp. 453]

Entity Tags: Betty Ong, American Airlines, Winston Sadler, Vanessa Minter

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Daniel Lewin.Daniel Lewin. [Source: Akamai Technologies]An FAA memo written on the evening of 9/11, and later leaked, will suggest that a man on Flight 11 is shot and killed by a gun before the plane crashes into the World Trade Center. The “Executive Summary,” based on information relayed by a flight attendant to the American Airlines Operation Center, states “that a passenger located in seat 10B [Satam Al Suqami] shot and killed a passenger in seat 9B [Daniel Lewin] at 9:20 a.m.” (Note that since Flight 11 crashes at 8:46, the time must be a typographical error, probably meaning 8:20). A report in Israeli newspaper Ha’aretz on September 17 will identify Lewin as a former member of the Israel Defense Force Sayeret Matkal, Israel’s most successful Special Operations unit. [United Press International, 3/6/2002] Sayeret Matkal is a deep penetration unit that has been involved in assassinations, the theft of foreign signals intelligence materials, and the theft and destruction of foreign nuclear weaponry. It is best known for the 1976 rescue of 106 passengers at Entebbe Airport in Uganda. [New Yorker, 10/29/2001] Lewin founded Akamai, a successful computer company, and his connections to Sayeret Matkal will remain hidden until the gun story becomes known. [Guardian, 9/15/2001] FAA and American Airline officials will later deny the gun story and suggest that Lewin is probably stabbed to death instead. [Washington Post, 3/2/2002; United Press International, 3/6/2002] Officials assert that the leaked document was a “first draft,” and subsequently corrected, but decline to release the final draft, calling it “protected information.” However, an FAA official present when the memo is drafted will dispute the FAA’s claim, asserting that “[t]he document was reviewed for accuracy by a number of people in the room, including myself and a couple of managers of the operations center.” [WorldNetDaily, 3/7/2002] This unnamed official is probably Bogdan Dzakovic, a leader of the FAA’s “red team” conducting covert security inspections. He will later tell the 9/11 Commission: “There are serious indications that the FAA deceived the public about what happened on 9/11. On the afternoon of September 11, 2001, I was working in one of the FAA operations centers collecting information on details of what happened during the hijacking. We received information that a firearm was used on one of the hijacked aircraft.… That evening the administrator of FAA requested an executive summary covering the day’s activities, and this information about a gun was included in the summary. Days later, without any explanation or questioning of the summary’s author, the administrator publicly announced that no guns had been used in the hijacking. Several months passed when the press re-surfaced this issue. FAA’s initial response was that no so such executive summary existed. Later, when confronted with the document, FAA admitted the executive summary existed, but denied its accuracy. Sometime later I learned that another operations center also received a report that a firearm was used.… There were also reports of a possible explosive threatened on a flight.” [CBS News, 2/25/2002; 9/11 Commission, 5/22/2003; Village Voice, 2/8/2005]

Entity Tags: American Airlines, Bogdan Dzakovic, Satam Al Suqami, Sayeret Matkal, Daniel Lewin, Federal Aviation Administration

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Nydia Gonzalez.Nydia Gonzalez. [Source: 9/11 Commission]Nydia Gonzalez, a supervisor at the American Airlines Southeastern Reservations Office in Cary, North Carolina, joins a phone call between two employees at her office and Betty Ong, a flight attendant on the hijacked Flight 11. [9/11 Commission, 8/26/2004, pp. 8-9 pdf file] Ong called the reservations office at 8:18 a.m. to report the hijacking (see 8:18 a.m. September 11, 2001), and has since then been talking to two employees there: Vanessa Minter and Winston Sadler. Sadler pushed the emergency button on his phone to alert personnel in the operations area of the reservations office, so that one of them could pick up the call from Ong. A colleague of Gonzalez’s initially picked up the call, but Gonzalez quickly takes over from them. [Federal Bureau of Investigation, 9/12/2001, pp. 38-41; 9/11 Commission, 7/24/2004, pp. 453; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] Gonzalez, Minter, and Sadler are in different areas of the reservations office, but all three of them are able to monitor Ong’s call. [9/11 Commission, 11/19/2003 pdf file]
Supervisor Told of Stabbings on Flight 11 - The first thing Gonzalez says when she joins the call is: “This is operations. What flight number are we talking about?” Ong earlier told Minter and Sadler, incorrectly, that she was on “Flight 12,” not Flight 11 (see 8:19 a.m. September 11, 2001). Sadler therefore tells Gonzalez, “Flight 12.” Ong quickly corrects him, saying: “We’re on Flight 11 right now. This is Flight 11.… Boston to Los Angeles.” She also repeats information she previously gave to Minter and Sadler, saying, “Our number one [flight attendant] has been stabbed and our [number] five [flight attendant] has been stabbed.” [American Airlines, 9/11/2001, pp. 3-6]
Supervisor Notifies Airline's Operations Center - Gonzalez is an operations specialist, and her responsibilities include monitoring any emergency situations with American Airlines flights and forwarding information to the American Airlines System Operations Control (SOC) center in Fort Worth, Texas. [9/11 Commission, 1/27/2004 pdf file; Spencer, 2008, pp. 17] She immediately realizes the seriousness of the situation on Flight 11 and therefore, while remaining connected to Ong’s call, phones the SOC on a separate line to notify it of the problem (see (8:21 a.m.) September 11, 2001). [9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 9 pdf file] Gonzalez will later recall that she finds Ong to be “calm, professional, and in control throughout the call.” [9/11 Commission, 1/27/2004 pdf file] She will also say that during the time she is monitoring Ong’s call, she does not hear much commotion in the background. [Federal Bureau of Investigation, 9/12/2001, pp. 69-71]

Entity Tags: Betty Ong, Nydia Gonzalez, Winston Sadler, Vanessa Minter, American Airlines

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Colin Scoggins.Colin Scoggins. [Source: John P. Meyer]Colin Scoggins, the military liaison at the FAA’s Boston Center, arrives at work an hour late and is informed of the hijacking of Flight 11. [Federal Aviation Administration, 9/20/2001; WAMU, 8/3/2006; Spencer, 2008, pp. 32-33] Scoggins is an experienced air traffic controller and specializes in airspace, procedures, and military operations. He is responsible for managing operating agreements between the Boston Center and other air traffic control facilities, and between Boston Center and the military. He is also responsible for generating the military schedules that keep FAA facilities synchronized with military airspace requirements, and has therefore developed personal relationships with most of the military units in his region. [Spencer, 2008, pp. 32-33]
Arrives One Hour Late - In a 2006 radio interview, Scoggins will recall that he arrives at work one hour late, saying, “That morning I actually came in, took an hour early on the front of my shift, so I didn’t get in until 8:30.” [WAMU, 8/3/2006] But in a statement that will be provided to the 9/11 Commission, he says he arrives at the Boston Center slightly earlier, at “about 8:25 a.m.” [Federal Aviation Administration, 9/20/2001] When he enters the building, a colleague tells him about the hijacking of Flight 11. [Spencer, 2008, pp. 33]
Heads to Credit Union - Rather than going immediately to help deal with the hijacking, Scoggins heads to the credit union at the center. He will recall, “I wasn’t in a rush because when hijacks do occur, sometimes too many people try to get involved, but instead they just get in the way.”
Mentions that Hijacked Plane Could Hit a Building - When he gets to the credit union, Scoggins decides he should go to the center’s traffic management unit, to make sure that fighter jets are launched in response to the hijacking. As he will later recall, he says to an employee at the credit union that “if it really came to it,” and fighter jets “had to stop the hijack from hitting a building or something, there wasn’t much [the fighters] could do.” [Federal Aviation Administration, 9/20/2001]
Updated on Hijacking - Scoggins then heads to the center’s operational floor, arriving there at about 8:35. [WAMU, 8/3/2006; Griffin, 2007, pp. 335] He goes to the traffic management unit and the desk of Daniel Bueno, who is the unit’s supervisor. Bueno brings Scoggins up to date on the details of the hijacking. He tells him: “It sounds real. We heard a Mideastern or Arabic voice on radio. They’ve also turned off the transponder to prevent the hijack code from appearing.” Bueno says the Boston Center controllers are still tracking the primary radar return for Flight 11, but they lack information on its altitude. According to author Lynn Spencer, it occurs to Scoggins that NORAD’s Northeast Air Defense Sector (NEADS) might be able to provide altitude information for Flight 11, “because the FAA radar system filters out certain altitude information that NEADS gets.” He will therefore phone NEADS as soon as he arrives at his station (see (8:35 a.m.) September 11, 2001). [Spencer, 2008, pp. 33]

Entity Tags: Daniel Bueno, Boston Air Route Traffic Control Center, Colin Scoggins

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

At 8:26, Flight 11, which is already way off course, makes an unplanned 100-degree turn to the south over Albany, New York. A minute later, it turns right, to the south-southwest. Then, two minutes on, at 8:29, it turns left to the south-southeast. Boston air traffic controllers never lose sight of the flight, though they can no longer determine altitude as the transponder is turned off. Its last known altitude was 29,000 feet. [Christian Science Monitor, 9/13/2001; Federal Aviation Administration, 9/17/2001 pdf file; National Transportation Safety Board, 2/19/2002 pdf file; MSNBC, 9/11/2002] Before this turn, the FAA had tagged Flight 11’s radar dot for easy visibility and, at American Airlines’ System Operations Control (SOC) in Fort Worth, Texas, “All eyes watched as the plane headed south. On the screen, the plane showed a squiggly line after its turn near Albany, then it straightened.” [Wall Street Journal, 10/15/2001] Boston air traffic controller Mark Hodgkins later says, “I watched the target of American 11 the whole way down.” [ABC News, 9/6/2002] However, apparently, NORAD’s Northeast Air Defense Sector (NEADS) has different radar. When they are finally told about the flight, they cannot find it (see Shortly After 8:37 a.m. September 11, 2001). NEADS has to repeatedly phone the FAA, airlines, and others, for clues as to the plane’s location. NEADS will eventually focus on a radar blip they believe might be Flight 11, and watch it close in on New York. [Newhouse News Service, 1/25/2002; Aviation Week and Space Technology, 6/3/2002; ABC News, 9/11/2002]

Entity Tags: Federal Aviation Administration, Mark Hodgkins, American Airlines, Northeast Air Defense Sector, Boston Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The FAA Command Center, the center of daily management of the US air traffic system. On 9/11 it is managed by Ben Sliney (not pictured here).The FAA Command Center, the center of daily management of the US air traffic system. On 9/11 it is managed by Ben Sliney (not pictured here). [Source: CNN]The FAA’s Boston Center calls the FAA Command Center and says it believes Flight 11 has been hijacked and is heading toward the New York Center’s airspace. The Command Center immediately establishes a teleconference between the Boston, New York, and Cleveland air traffic control centers, so Boston can help the other centers understand what is happening, in case Flight 11 should enter their airspace. Minutes later, in line with the standard hijacking protocol, the Command Center will pass on word of the suspected hijacking to the FAA’s Washington headquarters (see 8:32 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 19; 9/11 Commission, 8/26/2004, pp. 11 pdf file; Spencer, 2008, pp. 21]
National Operations Manager Learns of Hijacking - A supervisor at the Command Center promptly passes on the news of the possible hijacking to Ben Sliney, who is on his first day as the national operations manager there. The supervisor says the plane in question is “American Flight 11—a 767 out of Boston for Los Angeles.” According to author Lynn Spencer, “Sliney flashes back to the routine for dealing with hijackings from the days when they were more common.” The procedure is to “[k]eep other aircraft away from the errant plane. Give the pilots what they need. The plane will land somewhere, passengers will be traded for fuel, and difficult negotiations with authorities will begin. The incident should resolve itself peacefully, although the ones in the Middle East, he recalls, often had a more violent outcome.” Apparently not expecting anything worse to happen, Sliney continues to the conference room for the daily 8:30 staff meeting there (see 8:30 a.m.-8:40 a.m. September 11, 2001).
Command Center a 'Communications Powerhouse' - The FAA Command Center is located in Herndon, Virginia, 25 miles from Washington, DC. According to Spencer, it “is a communications powerhouse, modeled after NASA’s Mission Control. The operations floor is 50 feet wide and 120 feet long, packed with tiered rows of computer stations, and at the front, seven enormous display screens show flight trajectories and weather patterns.” The center has nearly 50 specialists working around the clock, planning and monitoring the flow of air traffic over the United States. These specialists work with airlines and air traffic control facilities to fix congestion problems and deal with weather systems. [Spencer, 2008, pp. 1 and 19-20]

Entity Tags: Federal Aviation Administration, Ben Sliney, New York Air Route Traffic Control Center, Boston Air Route Traffic Control Center, Cleveland Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

James Sayer.James Sayer. [Source: Boston Globe]Amy Sweeney, a flight attendant on Flight 11, reaches the American Airlines flight services office at Logan International Airport in Boston for the second time, and describes the trouble on her plane to an employee there. [Federal Bureau of Investigation, 9/11/2001, pp. 7-8; 9/11 Commission, 7/24/2004, pp. 6; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] Sweeney called the flight services office at 8:25 a.m. and told Evelyn Nunez, a passenger service agent, about the trouble on Flight 11, but the call was cut off after less than two minutes (see 8:25 a.m. September 11, 2001). [Federal Bureau of Investigation, 9/11/2001, pp. 57-58; 9/11 Commission, 8/26/2004, pp. 10 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] Sweeney now calls the flight services office again. Nunez is busy making a phone call, so Sweeney’s call is answered by James Sayer, a staff assistant.
Sweeney Describes Stabbings on Flight 11 - Sayer takes notes while he is talking to Sweeney. He will later describe to the FBI what she tells him. Sweeney apparently does not give her name during the call. Sayer will recall that “[o]n the telephone was [a] female flight attendant on… Flight 11, calling from the air, who stated that two flight attendants were stabbed and a man in business class had been stabbed in the throat.” [Federal Bureau of Investigation, 9/11/2001, pp. 7-8] Sweeney would be referring to flight attendants Barbara Arestegui and Karen Martin, and passenger Daniel Lewin (see (8:20 a.m.) September 11, 2001), who were attacked by the hijackers. [ABC News, 7/18/2002; Ha'aretz, 7/22/2004] Sweeney says that a “doctor and nurse on board the plane [are] caring for the injured man,” Sayer will recall. [Federal Bureau of Investigation, 9/11/2001, pp. 7-8] Michael Woodward, a manager in the flight services office who talks with Sweeney in a subsequent call (see (8:32 a.m.-8:44 a.m.) September 11, 2001), will also tell the FBI that Sweeney says a doctor and nurse are caring for a passenger who has been stabbed. [Federal Bureau of Investigation, 9/11/2001, pp. 5-6] However, Betty Ong, another flight attendant on Flight 11, is currently talking over the phone to employees at the American Airlines Southeastern Reservations Office in North Carolina (see 8:19 a.m. September 11, 2001 and 8:21 a.m. September 11, 2001), and she will say there are no doctors on the plane (see 8:36 a.m.-8:37 a.m. September 11, 2001). [American Airlines, 9/11/2001, pp. 7-19; 9/11 Commission, 1/27/2004 pdf file]
Hijackers Have a Bomb and Are in the Cockpit - Sweeney tells Sayer that the individuals who took over her plane “had Mace and pepper spray,” and she can “detect an odor in the cabin.” She says that “two people had gone in the cockpit and they said they had a bomb.” Apparently describing the bomb, Sweeney says she “observed two boxes connected with red and yellow wire.”
Sweeney Gives Incorrect Information about Plane's Location and Hijackers' Seat Numbers - Sweeney says Flight 11 is currently in the air over New York City, Sayer will recall. [Federal Bureau of Investigation, 9/11/2001, pp. 7-8] However, Flight 11 recently turned south over Albany, which is about 150 miles north of New York (see (8:26 a.m.-8:29 a.m.) September 11, 2001), and so is still a long way from the city. [Federal Aviation Administration, 9/17/2001 pdf file; National Transportation Safety Board, 2/19/2002 pdf file] Sweeney also indicates that she thinks there are only three hijackers on Flight 11, telling Sayer that the hijackers were in seats 9C, 9G, and 10B. [Federal Bureau of Investigation, 9/11/2001, pp. 7-8] However, apart from seat 10B, these seat numbers are different to those registered in the hijackers’ names. The five hijackers on Flight 11 had been in seats 2A, 2B, 8D, 8G, and 10B, according to the 9/11 Commission Report. [BBC, 9/21/2001; 9/11 Commission, 7/24/2004, pp. 2]
Call Is Disconnected, but Sweeney Phones Again - Sweeney’s call is cut off after 43 seconds. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] Sayer will answer the phone when Sweeney contacts the flight services office again at 8:32 a.m., but he will pass the call on to Woodward. It is unclear whether all the information that Sayer describes to the FBI, about the problems on Flight 11, is given to him by Sweeney in the current call, or if she provides some of it to him in the 8:32 a.m. call. [Federal Bureau of Investigation, 9/11/2001, pp. 7-8; 9/11 Commission, 1/25/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 11 pdf file]

Entity Tags: Madeline (“Amy”) Sweeney, American Airlines, James W. Sayer

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The air traffic control tower at Otis Air National Guard Base.The air traffic control tower at Otis Air National Guard Base. [Source: CapeCodFD.com]Daniel Bueno, a supervisor at the FAA’s Boston Center, calls the air traffic control tower at Otis Air National Guard Base to alert it to the problems with Flight 11 and request military assistance. [Filson, 2003, pp. 47; Spencer, 2008, pp. 22] Otis Air Base, at Cape Cod, Massachusetts, is one of NORAD’s seven alert sites in the continental United States, which keeps two armed fighter jets ready for immediate takeoff. [Filson, 2003, pp. 50; 9/11 Commission, 7/24/2004, pp. 17]
Supervisor Calls Otis, Violating Protocol - Bueno calls the control tower at Otis even though, according to author Lynn Spencer, he “knows it’s not standard operating procedure to call the military directly—that’s supposed to be done by FAA headquarters.” But he has “checked the FAA regulation manual, and in the back under section FAAO 7610.4J, Appendix 16, it states that fighters can be launched directly at FAA request, so he is going to make that happen. He may not be FAA headquarters, but he is FAA!” [Spencer, 2008, pp. 22]
Bueno Requests Fighters, Told to Call NEADS - Bueno tells the controller at the Otis tower that Flight 11 has lost its identification signal and appears to be headed toward Manhattan; it looks like a possible hijacking, and fighter jets are needed, fast. [Filson, 2003, pp. 47] But the controller tells Bueno that he must follow the protocol, which is to contact NORAD’s Northeast Air Defense Sector (NEADS). The controller says: “You’ve got to go through the proper channels. They’re the only ones with the authority to initiate a scramble order.” [Spencer, 2008, pp. 22] Bueno asks the controller for the telephone number for NEADS. [102nd Fighter Wing, 2001] Following this call, the tower controller will contact the Otis Air Base operations desk, to let it know that it might be receiving a call from NEADS (see (Between 8:31 a.m. and 8:40 a.m.) September 11, 2001). [Spencer, 2008, pp. 27]
Otis Pilots Critical of Bueno - The two alert pilots at Otis Air Base will later criticize Bueno for calling the base directly. One of them, Major Daniel Nash, will complain: “It sounds like the FAA didn’t have their [act] together at all when they were calling the [Otis] tower.… To me, it sounded like there was someone who didn’t know what they were doing.” [Boston Globe, 9/11/2005] Lieutenant Colonel Timothy Duffy, the other alert pilot, will comment: “It didn’t happen the way it was supposed to.… We were the ones who were contacted right away and knew about it before the air defense sector.” [Filson, 2003, pp. 50]
Time of Call Unclear - Bueno also calls the FAA’s Cape Terminal Radar Approach Control (TRACON), which is located on Otis Air Base, at 8:34 a.m. and requests that fighters be launched from Otis (see 8:34 a.m. September 11, 2001). [Federal Aviation Administration, 4/19/2002; 9/11 Commission, 9/22/2003 pdf file] Whether he makes that call before or after he calls the Otis tower is unstated. According to the 9/11 Commission Report, “the first notification received by the military—at any level—that American 11 had been hijacked” is when the FAA’s Boston Center calls NEADS just before 8:38 a.m. (see (8:37 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 20] If that is correct, it would indicate that Bueno calls the Otis tower after he calls the Cape TRACON.

Entity Tags: Daniel Bueno, Boston Air Route Traffic Control Center, Daniel Nash, Otis Air National Guard Base, Timothy Duffy

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Lieutenant Colonel Timothy Duffy.Lieutenant Colonel Timothy Duffy. [Source: CBC]After being informed of the possible hijacking of Flight 11, an air traffic controller in the control tower at Otis Air National Guard Base calls the base’s operations desk to let it know that it might be receiving a call from NORAD’s Northeast Air Defense Sector (NEADS). [Spencer, 2008, pp. 27-28] Daniel Bueno, a supervisor at the FAA’s Boston Center, has just called the control tower at Otis Air Base, at Cape Cod, Massachusetts, alerting it to the problems with Flight 11 and requesting military assistance. The controller who took the call told Bueno he needed to call NEADS in order to get fighter jets launched (see (Between 8:30 a.m. and 8:40 a.m.) September 11, 2001). [Filson, 2003, pp. 47; Spencer, 2008, pp. 22]
Tower Controller Calls Operations Desk - According to author Lynn Spencer, the tower controller subsequently “figures a call [to Otis Air Base] will be coming from NEADS soon and a scramble order is likely. He knows the fighter pilots will appreciate the heads-up.” He therefore calls the Otis Air Base operations desk. According to Spencer, the phone is answered by Master Sergeant Mark Rose, who is the superintendent of aviation management, in charge of flight records and currency for the pilots of the 102nd Fighter Wing. [Spencer, 2008, pp. 27] But according to the 102nd Fighter Wing’s own history of the 9/11 attacks, the call is answered by a Technical Sergeant “Margie Woody.” [102nd Fighter Wing, 2001]
Controller Confuses Superintendent - Rose (or Woody, if the wing’s account is correct) is initially confused by the call. The tower controller does not identify himself or say where he is calling from, but instead begins by asking, “What do you have available?” As Spencer will describe, “For all [Rose] knows, this could be a wrong number or a crank call,” so rather than giving information about the base, Rose responds, “What are you talking about?” The controller then identifies himself and explains that he has just received a report about a hijacking. Rose realizes he needs to pass the call on to someone more appropriate.
Pilot Informed of Hijacking - Pilot Lieutenant Colonel Timothy Duffy, who is the director of operations for the 102nd Fighter Wing, is standing next to Rose by the operations desk. Rose tells him, “Duff, you got a phone call,” and then says the caller is “Otis tower—something about an apparent hijacking under way: American 11, a 767, out of Boston and headed for California.” [Spencer, 2008, pp. 27-28] Duffy will later recall his response to this news: “As soon as we heard there was something about a hijacking we got moving.” [Filson, 2003, pp. 50] On his handheld radio he calls Major Daniel Nash, who along with Duffy is an “alert” pilot on duty at this time, and instructs him to suit up ready for any scramble call. [Spencer, 2008, pp. 28] The two pilots will run to the nearby locker room, put on their G-suits and helmets, and then head out toward their jets (see (8:40 a.m.) September 11, 2001). [Cape Cod Times, 8/21/2002; Boston Globe, 9/11/2005] Meanwhile, a commander at Otis will phone NEADS to report the FAA’s request for military assistance (see Shortly After 8:37 a.m. September 11, 2001).
Call Is Not 'the First Notification Received by the Military' - The exact time the tower controller calls the operations desk at is unclear. Duffy will later guess that the call occurs “at about 8:30, 8:35.” [Filson, 10/22/2002; Filson, 2003, pp. 50] But according to the 9/11 Commission Report, “the first notification received by the military—at any level—that American 11 had been hijacked” is when the FAA’s Boston Center calls NEADS just before 8:38 a.m. (see (8:37 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 20] According to the102nd Fighter Wing’s history of the 9/11 attacks, the call to the operations desk is made at 8:38 a.m. [102nd Fighter Wing, 2001] Bueno also called the FAA’s Cape Terminal Radar Approach Control (TRACON), which is located on Otis Air Base, at 8:34 a.m., to request that fighters be launched from Otis (see 8:34 a.m. September 11, 2001), and in response, the TRACON contacts the Otis tower and operations desk (see (8:36 a.m.-8:41) September 11, 2001). [Federal Aviation Administration, 4/19/2002; 9/11 Commission, 9/22/2003 pdf file; 9/11 Commission, 9/30/2003 pdf file]

Entity Tags: Timothy Duffy, Otis Air National Guard Base, Daniel Nash

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Michael Woodward.Michael Woodward. [Source: Discovery Channel]Amy Sweeney, a flight attendant on Flight 11, reaches the American Airlines flight services office at Logan International Airport in Boston for the third time, and, in a phone call lasting 12 or 13 minutes, gives details of the trouble on her plane to a manager there. [9/11 Commission, 8/26/2004, pp. 11 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] Sweeney has already called the flight services office two times and provided employees there with details of the hijacking of Flight 11, but both calls were cut off after a short time (see 8:25 a.m. September 11, 2001 and 8:29 a.m. September 11, 2001).
Manager Takes Over Answering Call - At 8:32 a.m., Sweeney reaches the office for the third time. [9/11 Commission, 7/24/2004, pp. 6; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] The call is answered by James Sayer, a staff assistant. But Sayer tells Michael Woodward, an American Airlines flight services manager at Logan Airport, that the caller is Sweeney, and Woodward then takes over the call. Woodward is friends with Sweeney and has known her personally for 10 years. Furthermore, Woodward will tell the 9/11 Commission, Sayer is not trained to handle emergency calls. Woodward asks Sweeney, “Amy, sweetie, what’s going on?” She replies, “Listen to me very, very carefully.” Realizing that Sweeney is going to give him important information, Woodward immediately begins taking notes.
Sweeney Provides Details of Hijacking - Woodward will tell the 9/11 Commission that, in a matter-of-fact and official manner, Sweeney then describes to him the trouble on her plane. She says she is sitting in the back of the aircraft next to Betty Ong, another flight attendant, and the two of them are trying to relay as much information as they can to people on the ground. She says her plane has been hijacked, a man in first class had his throat slashed, and two flight attendants—Karen Martin and Barbara Arestegui—have been stabbed. Sweeney says that Martin isn’t doing very well and is on oxygen, but Arestegui is less seriously injured and seems to be alright. She says the hijackers have gained entry into the cockpit, though she doesn’t say how they did this, and there is a bomb in the cockpit. She makes no comments about the condition of the pilots, but says the flight attendants are unable to contact the cockpit. Later in the conversation, she says she doesn’t think the original pilot is in control of the plane, because they are flying “all over the place.” [9/11 Commission, 1/25/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 11-12 pdf file]
Sweeney Gives Seat Numbers of Hijackers - Sweeney apparently believes there are only three hijackers on Flight 11. She tells Woodward that the people who hijacked her plane were in seats 9D, 9G, and 10B. [Federal Bureau of Investigation, 9/11/2001, pp. 5-6; 9/11 Commission, 1/25/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 14 pdf file] However, apart from seat 10B, these are different seats to those assigned to the hijackers on the tickets they purchased. [Los Angeles Times, 9/20/2001; 9/11 Commission, 7/24/2004, pp. 2] Sweeney tells Woodward that the hijackers are of Middle Eastern descent. She says one of them spoke excellent English and another spoke very little English. [Federal Bureau of Investigation, 9/13/2001, pp. 1-2; 9/11 Commission, 1/25/2004 pdf file]
Doctor or Nurse Requested - Woodward will say, when he is first questioned by the FBI about Sweeney’s call, that Sweeney tells him that a doctor and nurse are caring for the passenger who had his throat slashed. [Federal Bureau of Investigation, 9/11/2001, pp. 5-6] But Ong, who is on the phone with employees at the American Airlines Southeastern Reservations Office in North Carolina (see 8:19 a.m. September 11, 2001 and 8:21 a.m. September 11, 2001), says there are no doctors on Flight 11 (see 8:36 a.m.-8:37 a.m. September 11, 2001). [American Airlines, 9/11/2001, pp. 7-19; 9/11 Commission, 1/27/2004 pdf file] However, in a second interview with the FBI and in his interview with the 9/11 Commission, Woodward will say only that a doctor or nurse has been paged.
Woodward Gives Contradictory Accounts of Type of Phone Used - Woodward hears no noise in the background during his conversation with Sweeney. [Federal Bureau of Investigation, 9/13/2001, pp. 1-2; 9/11 Commission, 1/25/2004 pdf file] The information Sweeney provides about the hijacking has been given to her by Sara Low, a flight attendant who was assigned to the front of Flight 11 and so would have witnessed the hijacking when it happened. [Boston Herald, 12/15/2008; Associated Press, 3/5/2009] In interviews with the FBI, Woodward will say that Sweeney makes the call using an Airfone, or that he is unsure whether she uses an Airfone or a cell phone. [Federal Bureau of Investigation, 9/11/2001, pp. 5-6; Federal Bureau of Investigation, 9/13/2001, pp. 1-2] But he will tell the 9/11 Commission that she makes the call on a cell phone. [9/11 Commission, 1/25/2004 pdf file] However, the FBI will state that Sweeney is using an Airfone. [9/11 Commission, 2004, pp. 4; New York Observer, 6/20/2004; Arkansas Democrat-Gazette, 9/11/2011] There is no tape machine in the flight services office, and so her call is not recorded. [9/11 Commission, 1/25/2004 pdf file; New York Observer, 6/20/2004]
Airline Contacted about Call - At 8:40 a.m., one of Woodward’s colleagues in the flight services office calls the American Airlines System Operations Control center in Fort Worth, Texas, and passes on to it the information that Sweeney is providing to Woodward (see 8:40 a.m.-8:48 a.m. September 11, 2001). Sweeney’s call ends after 12 or 13 minutes (see (8:44 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 11, 14 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006]

Entity Tags: American Airlines, James W. Sayer, Michael Woodward, Sara Low, Madeline (“Amy”) Sweeney

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Apparently around 8:34 a.m., the FAA’s Boston Center attempts to contact an Atlantic City, New Jersey, military unit, to have it send fighters after Flight 11. However, the outcome of this call, and whether it is even answered, is unclear. [9/11 Commission, 7/24/2004, pp. 20] Atlantic City International Airport is the home of the 177th Fighter Wing of the New Jersey Air National Guard, which flies F-16 fighter jets. The 177th FW was part of NORAD’s alert force for many years, and kept two F-16s constantly on alert, ready to scramble when requested. But in October 1998, as a result of Pentagon cutbacks, it lost its scramble-ready status and began converting to a general-purpose F-16 mission (see May 19, 1997). [Bergen Record, 12/5/2003; GlobalSecurity (.org), 8/21/2005] The outcome of Boston Center’s attempt at contacting the Atlantic City unit is unclear. The 9/11 Commission will only state, “The center… tried to contact a former alert site in Atlantic City, unaware it had been phased out.” [9/11 Commission, 7/24/2004, pp. 20] NORAD’s Northeast Air Defense Sector (NEADS) will also try contacting the unit minutes later, but its call will not be answered (see (Between 8:40 a.m. and 8:46 a.m.) September 11, 2001). [Spencer, 2008, pp. 34] The Bergen Record will later comment that, with the removal of the Atlantic City fighters from NORAD’s alert mission, “the Pentagon left what seems to be a yawning gap in the midsection of its air defenses on the East Coast—a gap with New York City at the center.” [Bergen Record, 12/5/2003] Around this time, two F-16s from the 177th FW are away from base performing a training mission, and are just minutes from New York City, but the pilots are unaware of the unfolding crisis (see 8:46 a.m.-9:03 a.m. September 11, 2001).

Entity Tags: Boston Air Route Traffic Control Center, 177th Fighter Wing

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Colin Scoggins, the military liaison at the FAA’s Boston Center, claims he makes his first call to NORAD’s Northeast Air Defense Sector (NEADS) regarding Flight 11. He later recalls that he informs NEADS that the aircraft is “20 [miles] south of Albany, heading south at a high rate of speed, 600 knots.” [Griffin, 2007, pp. 43] Flight 11 was over Albany at 8:26 (see (8:26 a.m.-8:29 a.m.) September 11, 2001). [Federal Aviation Administration, 9/17/2001 pdf file] At such a high speed, it would have reached 20 miles south of there around 8:28. However, Scoggins says he is quite certain he only arrives on the floor at Boston Center at around 8:35. He says that although he’d later tried to write up a chronology of events, he “couldn’t get a timeline that made any sense.” Furthermore, Scoggins claims that even before he’d arrived, Joseph Cooper, a Boston Center air traffic management specialist, had already phoned NEADS about the hijacking. [Griffin, 2007, pp. 43 and 335] The 9/11 Commission makes no mention of either call. It says “the first notification received by the military—at any level—that American 11 had been hijacked” is when Boston Center calls NEADS just before 8:38 a.m. (see (8:37 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 20] However, a report by ABC News is more consistent with Scoggins’ claims, indicating that Boston Center contacts NEADS about the hijacking earlier, at around 8:31. [ABC News, 9/11/2002] (Boston Center also contacts the FAA’s Cape Cod facility at 8:34 and requests that it notify the military about Flight 11 (see 8:34 a.m. September 11, 2001). Apparently around the same time, it tries contacting a military unit at Atlantic City (see (8:34 a.m.) September 11, 2001).) Scoggins says he makes “about 40 phone calls to NEADS” in total on this day. [Griffin, 2007, pp. 43] NEADS Commander Robert Marr later comments that Scoggins “deserves a lot of credit because he was about the only one that was feeding us information. I don’t know exactly where he got it. But he was feeding us information as much as he could.” [Michael Bronner, 2006]

Entity Tags: Boston Air Route Traffic Control Center, Joseph Cooper, Colin Scoggins, Northeast Air Defense Sector, Robert Marr

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

After being informed of the hijacking of Flight 11, Tim Spence, an operational supervisor at the FAA’s Cape Terminal Radar Approach Control (TRACON), calls the air traffic control tower and then the operations desk at Otis Air National Guard Base, to let them know that they might soon be receiving an order to scramble the base’s fighter jets. [9/11 Commission, 9/30/2003 pdf file; 9/11 Commission, 2004] Daniel Bueno, a supervisor at the FAA’s Boston Center, has just called Spence at the Cape TRACON, which is located on Otis Air Base at Cape Cod, Massachusetts, and said he wanted fighter jets scrambled in response to Flight 11, which is a “possible hijack.” Spence told Bueno he would contact Otis Air Base and see what it could do to help (see 8:34 a.m. September 11, 2001). [Federal Aviation Administration, 4/19/2002; 9/11 Commission, 9/30/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 12 pdf file]
TRACON Supervisor Calls Otis Tower - Spence will later recall that in the five minutes following the call from Bueno, he makes “as many calls as possible.” He gets on the phone to the air traffic control tower at Otis Air Base, to notify the controllers there of the situation and receive information on who to call next, so as to facilitate Bueno’s request. Spence will recall that the Otis tower controller he speaks to gives him the telephone number for either Otis Air Base’s base operations or the supervisor of flying desk, which is the aviation section of the base operations desk. (He will be unable to recall exactly which number he is given.) Spence will say he “may have been given a second number” by the Otis tower controller, but he “does not recall directly.”
TRACON Supervisor Calls Operations Desk - Spence then calls Otis Air Base’s operations desk. He will later be unable to remember who he speaks with there. But, he will recall, the “general discussion” he has with them is “an introduction of his position, the relay of the information of a hijack from [the FAA’s Boston Center], and a request for information on how to get a fighter scramble.” During the call, Spence acknowledges that he has no authority to authorize a fighter scramble, but he advises those at the base to prepare to receive a scramble order (presumably from NEADS, NORAD’s Northeast Air Defense Sector), since such an order is “probably on its way.” The person at the operations desk gives Spence the phone number for NEADS.
Timing of Calls Unclear - The exact times when Spence calls the control tower and the operations desk at Otis Air Base are unclear. Spence will tell the 9/11 Commission that he makes the call to the control tower immediately after receiving the call from Bueno. [9/11 Commission, 9/30/2003 pdf file] That call ended just before 8:36 a.m. [Federal Aviation Administration, 4/19/2002] However, according to the 9/11 Commission Report, “the first notification received by the military—at any level—that American 11 had been hijacked” is when the FAA’s Boston Center calls NEADS just before 8:38 a.m. (see (8:37 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 20] If correct, that would indicate Spence calls the Otis tower at 8:38 a.m. or after. Bueno also called the Otis tower directly, to request military assistance in response to Flight 11 (see (Between 8:30 a.m. and 8:40 a.m.) September 11, 2001), and the tower controller subsequently contacts the base’s operations desk to alert it to the possible hijacking (see (Between 8:31 a.m. and 8:40 a.m.) September 11, 2001). [Filson, 2003, pp. 47; Spencer, 2008, pp. 22, 27-28] It is unclear whether the tower controller calls the operations desk before or after Spence calls it, although Spence will suggest to the 9/11 Commission that Otis Air Base “may have just received a call themselves regarding the situation” when he makes his calls, “but he is not sure.” [9/11 Commission, 9/30/2003 pdf file]

Entity Tags: Tim Spence, Otis Air National Guard Base, Cape Terminal Radar Approach Control

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Tech. Sgt. Jeremy Powell.Tech. Sgt. Jeremy Powell. [Source: Scott A. Gwilt/ Rome Sentinel]The FAA’s Boston Center calls NORAD’s Northeast Air Defense Sector (NEADS) in Rome, NY, to alert it to the suspected hijacking of Flight 11. According to the 9/11 Commission, this is “the first notification received by the military—at any level—that American 11 had been hijacked.” [9/11 Commission, 7/24/2004, pp. 20; 9/11 Commission, 8/26/2004, pp. 13 pdf file] The call is made by Joseph Cooper, an air traffic controller at the Boston Center, and answered by Jeremy Powell, a technical sergeant on the NEADS operations floor. [Vanity Fair, 8/1/2006; Spencer, 2008, pp. 25] Beginning the call, Cooper says: “Hi. Boston Center TMU [traffic management unit], we have a problem here. We have a hijacked aircraft headed towards New York, and we need you guys to, we need someone to scramble some F-16s or something up there, help us out.” Powell replies, “Is this real-world or exercise?” Cooper answers, “No, this is not an exercise, not a test.” [9/11 Commission, 7/24/2004, pp. 20] Shortly into the call, Powell passes the phone on to Lieutenant Colonel Dawne Deskins (see (8:38 a.m.) September 11, 2001). Deskins identifies herself to Cooper, and he tells her, “We have a hijacked aircraft and I need you to get some sort of fighters out here to help us out.” [Newhouse News Service, 1/25/2002; ABC News, 9/11/2002; Bamford, 2004, pp. 8; Spencer, 2008, pp. 26]
Military Claims Call Goes against Procedure - The 1st Air Force’s official history of the response to the 9/11 attacks will later suggest that Boston Center is not following normal procedures when it makes this call to NEADS. It states: “If normal procedures had taken place… Powell probably wouldn’t have taken that phone call. Normally, the FAA would have contacted officials at the Pentagon’s National Military Command Center who would have contacted the North American Aerospace Defense Command. The secretary of defense would have had to approve the use of military assets to assist in a hijacking, always considered a law enforcement issue.” The only explanation it gives for this departure from protocol is that “nothing was normal on Sept. 11, 2001, and many say the traditional chain of command went by the wayside to get the job done.” [Filson, 2003, pp. 51]
Accounts Conflict over Time of Call - There will be some conflict between different accounts, as to when this vital call from Boston Center to NEADS occurs. An ABC News documentary will indicate it is made as early as 8:31 a.m. [ABC News, 9/11/2002] Another ABC News report will state, “Shortly after 8:30 a.m., behind the scenes, word of a possible hijacking [reaches] various stations of NORAD.” [ABC News, 9/14/2002] NEADS logs indicate the call occurs at 8:40 a.m., and NORAD will report this as the time of the call in a press release on September 18, 2001. [Federal Aviation Administration, 9/17/2001 pdf file; North American Aerospace Defense Command, 9/18/2001] The 8:40 time will be widely reported in the media prior to the 9/11 Commission’s 2004 report. [Associated Press, 8/21/2002; BBC, 9/1/2002; Newsday, 9/10/2002; CNN, 9/11/2002] But tape recordings of the NEADS operations floor that are referred to in the 9/11 Commission Report place the call at 8:37 and 52 seconds. [9/11 Commission, 7/24/2004, pp. 20; Vanity Fair, 8/1/2006] If the 8:37 a.m. time is correct, this would mean that air traffic controllers have failed to successfully notify the military until approximately 12 minutes after they became certain that Flight 11 had been hijacked (see (8:25 a.m.) September 11, 2001), 16 minutes after Flight 11’s transponder signal was lost (see (Between 8:13 a.m. and 8:21 a.m.) September 11, 2001), and 24 minutes after the plane’s pilots made their last radio contact (see 8:13 a.m. September 11, 2001). [9/11 Commission, 6/17/2004] At 8:34, the Boston Center tried contacting the military through the FAA’s Cape Cod facility, which is located on Otis Air National Guard Base, but was told that it needed to call NEADS (see 8:34 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 20; Spencer, 2008, pp. 22]

Entity Tags: Boston Air Route Traffic Control Center, Dawne Deskins, North American Aerospace Defense Command, Joseph Cooper, Northeast Air Defense Sector, Jeremy Powell

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Colin Scoggins, the military liaison at the FAA’s Boston Center, makes a brief phone call to NORAD’s Northeast Air Defense Sector (NEADS) to see if it has been able to find any further information about Flight 11. [Spencer, 2008, pp. 32-33] Boston Center has just alerted NEADS to the hijacking of Flight 11 (see (8:37 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 20] Scoggins asks the ID technician who answers his call, “Have you identified the radar target for American 11?” The ID tech says they are still searching for it. Scoggins then tells her that Flight 11 is “50 miles south of Albany,” but, according to author Lynn Spencer, this information “won’t be of much help to NEADS Surveillance,” because “[t]heir monochromic displays aren’t even capable of showing the outline of states, much less those of cities like Albany or New York.” [Spencer, 2008, pp. 33] (However, despite this supposed inadequate capability, NEADS is reportedly able to spot Flight 11 shortly before it crashes into the World Trade Center (see 8:45 a.m.-8:46 a.m. September 11, 2001), locating its radar track “going down the Hudson Valley, straight in from the north toward New York.” [Filson, 2003, pp. 56] ) As NEADS has no new information to offer him, Scoggins quickly ends the call. According to Spencer’s account, this is the first time Scoggins calls NEADS this morning, after arriving at the Boston Center minutes earlier (see (8:25 a.m.-8:35 a.m.) September 11, 2001). [Spencer, 2008, pp. 33] But according to a description Scoggins gives to author David Ray Griffin in 2007, it appears that this is his second call, after an initial call at around 8:35 (see (8:35 a.m.) September 11, 2001). Scoggins will tell Griffin that he first called NEADS to inform it that Flight 11 was “20 [miles] south of Albany heading south at a high rate of speed, 600 knots,” and then he makes “another call at 50 [miles] south of Albany.” [Griffin, 2007, pp. 47]

Entity Tags: Colin Scoggins, Northeast Air Defense Sector

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The emblem of the 177th Fighter Wing.The emblem of the 177th Fighter Wing. [Source: United States Air Force]Colin Scoggins, the military liaison at the FAA’s Boston Center, calls NORAD’s Northeast Air Defense Sector (NEADS) and suggests that it contact a military unit at Atlantic City, New Jersey. However, when NEADS tries phoning the unit, the call is not answered.
Scoggins Notices Otis Jets Not Yet Launched - Scoggins had called NEADS at around 8:38 a.m., regarding the hijacked Flight 11 (see (8:38 a.m.) September 11, 2001). A few minutes after this, he notices that fighter jets have not yet launched from Otis Air National Guard Base, at Cape Cod, Massachusetts, and calls NEADS again. He suggests that it should try to get jets launched from Atlantic City. [Spencer, 2008, pp. 32-34] Atlantic City International Airport is the home of the 177th Fighter Wing of the New Jersey Air National Guard. [GlobalSecurity (.org), 8/21/2005] As author Lynn Spencer will describe, Scoggins “knows that Atlantic City is no longer an alert facility, but he also knows that they launch F-16s for training flights every morning at nine. He figures that the pilots are probably already in their planes and ready to go. They’re unarmed, but they’re a lot closer to New York City than the Otis fighters on Cape Cod, and the military serves only a monitoring purpose in hijacking anyway.” [Spencer, 2008, pp. 33-34] Two F-16s from the 177th Fighter Wing are in fact already airborne and performing their training mission, and are just a few minutes flying time from New York City (see 8:46 a.m.-9:03 a.m. September 11, 2001). [Bergen Record, 12/5/2003] Scoggins will later recount: “I requested that we take from Atlantic City very early in the [morning], not launch from the ground but those already airborne in Warning Area 107 [a training area] if they were there, which I believe they were.” He will add that the 177th Fighter Wing does not “have an intercept mission; it was taken away a long time ago. [But] NEADS could have called them and asked them to cancel their [training] mission and divert.” [Griffin, 2007]
NEADS Tries Unsuccessfully to Contact Unit - The NEADS technician who takes Scoggins’s call follows his advice, and tries to call the unit at Atlantic City. He calls the only number he has for it, which is the number NEADS had previously called when it wanted to scramble 177th Fighter Wing F-16s until 1998, back when they were part of NORAD’s alert force. The number connects the technician directly to the highly secured command post. However, no one answers the phone. According to Spencer: “[T]hese days, the command post is more of a highly secured storage area, opened just once a month for drill weekends. The phone rings and rings.” [Spencer, 2008, pp. 34] The FAA’s Boston Center also attempted to call the Atlantic City unit, apparently several minutes earlier (see (8:34 a.m.) September 11, 2001). The outcome of that call is unstated. [9/11 Commission, 7/24/2004, pp. 20]

Entity Tags: Colin Scoggins, Northeast Air Defense Sector, 177th Fighter Wing

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Major General Larry Arnold.Major General Larry Arnold. [Source: US Air Force]Major General Larry Arnold, the commander of the Continental United States NORAD Region (CONR), calls Colonel Robert Marr, the battle commander at NORAD’s Northeast Air Defense Sector (NEADS), who is seeking authorization to scramble fighter jets in response to the hijacked Flight 11, and instructs him to “go ahead and scramble them, and we’ll get authorities later.” [9/11 Commission, 7/24/2004, pp. 20; Spencer, 2008, pp. 38-39] After learning that the FAA wants NORAD assistance with a possible hijacking (see (8:38 a.m.) September 11, 2001), Marr tried calling Arnold at CONR headquarters, at Tyndall Air Force Base, Florida, for permission to scramble fighters from Otis Air National Guard Base in Massachusetts (see (8:38 a.m.) September 11, 2001). Arnold was in a teleconference (see (8:30 a.m.-8:40 a.m.) September 11, 2001), so Marr left a message requesting that Arnold call him back. [Aviation Week and Space Technology, 6/3/2002; Filson, 2003, pp. 55-56; Spencer, 2008, pp. 31] With the teleconference now over, Arnold calls Marr on a secure phone line and is informed of the ongoing situation. [9/11 Commission, 5/23/2003; 9/11 Commission, 2/3/2004 pdf file]
Marr Reports Hijacking, Wants to Scramble Fighters - Marr says the FAA’s Boston Center is “reporting a possible hijacked aircraft, real-world, somewhere north of JFK Airport.” He says, “I’ve got Otis [fighters] going battle stations [i.e. with the pilots in the cockpits but the engines turned off] and I’d like to scramble them to military airspace while we try to get approval for an intercept.” Arnold had wondered if the reported hijacking was a simulation, as part of a NORAD training exercise taking place on this day (see (8:40 a.m.) September 11, 2001), and therefore asks, “Confirm this is real-world?” Marr confirms that the hijacking is “real-world.”
Marr Lacks Details of Hijacked Flight - Arnold asks where the hijacked aircraft is and Marr replies: “We don’t have a good location. The FAA says they don’t have it on their scopes, but had it west of Boston and thought it was now heading to New York.” Arnold then asks, “Do we have any other information, type, tail, number of souls on board?” to which Marr replies, “I don’t have all the particulars yet, but we’ll pass them on as we get them.”
Arnold Tells Marr to Scramble Fighters - According to author Lynn Spencer, in response to Marr’s request to scramble the Otis fighters, “Arnold’s instincts tell him to act first and seek authorizations later.” [Spencer, 2008, pp. 38-39] He therefore says, “Go ahead and scramble them, and we’ll get authorities later.” [Filson, 2003, pp. 56; 9/11 Commission, 7/24/2004, pp. 20] Marr tells Arnold he will “scramble Otis to military airspace” while they try to figure out what is going on. [Grant, 2004, pp. 20] Arnold will later recall that it is his and Marr’s intention to place the fighters in “Whiskey 105”—military airspace over the Atlantic Ocean, just south of Long Island—“since neither he nor Marr knew where the hijacked aircraft was.” [9/11 Commission, 2/3/2004 pdf file] Arnold ends by saying, “Let me know when the jets get airborne,” and adds that he will “run this up the chain” of command. Marr will then direct the NEADS mission crew commander to issue the scramble order (see 8:45 a.m. September 11, 2001). Meanwhile, Arnold will call the NORAD operations center in Cheyenne Mountain, Colorado, about the hijacking, and officers there tell him they will contact the Pentagon to get the necessary clearances for the scramble (see (8.46 a.m.) September 11, 2001). [Filson, 2003, pp. 56; Spencer, 2008, pp. 39]

Entity Tags: Robert Marr, Larry Arnold

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Master Sergeant Joe McCain, the mission crew commander technician at NORAD’s Northeast Air Defense Sector (NEADS), believes he has located Flight 11 on the radar screen and then watches it disappear over New York, but he does not realize it has crashed. McCain is on the phone with Colin Scoggins, the military liaison at the FAA’s Boston Center. [Spencer, 2008, pp. 40-41] NEADS personnel have been unable to locate Flight 11 on their radar screens (see Shortly After 8:37 a.m. September 11, 2001). [Utica Observer-Dispatch, 8/5/2004]
McCain Locates Fast-Moving Aircraft - Now McCain believes he has found Flight 11, flying about 20 miles north of Manhattan. According to author Lynn Spencer, he “knows that planes tend to fly very specific routes, like highways in the sky, and this particular target seems not to be on any of those regular routes. It’s also very fast moving.” McCain tells Scoggins, “I’ve got a search target that seems to be on an odd heading here,” and then describes its location. Scoggins notices the target, but this is not Flight 11. Scoggins then realizes that Flight 11 is right behind the target McCain has identified, and yells to him: “There’s a target four miles behind it, that’s the one! That’s American 11!” McCain responds, “I’ve got it!” The aircraft is 16 miles north of New York’s JFK International Airport, and heading down the Hudson River valley. NEADS has no altitude for it, but the aircraft is clearly traveling very fast. After hanging up the phone, McCain calls out its coordinates to everyone on the NEADS operations floor. [Spencer, 2008, pp. 40] McCain will later recall: “It’s very unusual to find a search target, which is a plane with its transponder turned off, in that area. This plane was headed toward New York going faster than the average Cessna and was no doubt a jet aircraft. We had many clues. The plane was fast and heading in an unusual direction with no beacon. We had raw data only. Everything just kind of fit.” [Filson, 2003, pp. 56-57] (The identity of the other fast-moving aircraft McCain had noticed, four miles ahead of Flight 11, is unstated.)
Flight 11 Disappears from Radar - Less than a minute after McCain locates the track for Flight 11, it disappears. [Spencer, 2008, pp. 41] McCain will recall, “We watched that track until it faded over New York City and right after that someone came out of the break room and said the World Trade Center had been hit.” [Filson, 2003, pp. 57] However, McCain supposedly does not realize that the plane he had spotted has crashed into the WTC. According to Spencer: “[H]e knows only that the blip he has struggled so mightily to locate has now vanished. He figures that the plane has descended below his radar coverage area to land at JFK. The fact that the plane was flying much too fast for landing does not hit him; the concept that the plane might have been intentionally crashed is simply too far outside his realm of experience.” [Spencer, 2008, pp. 41]

Entity Tags: Joe McCain, Colin Scoggins, Northeast Air Defense Sector

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

At the time of the attacks on the World Trade Center, two F-16 fighter jets are performing a training mission just eight minutes flying time away from New York, but the pilots are unaware of the crisis taking place. The two jets belong to the 177th Fighter Wing of the New Jersey Air National Guard, which is based at Atlantic City International Airport. [Bergen Record, 12/5/2003; GlobalSecurity (.org), 8/21/2005] F-16s at Atlantic City are involved in scheduled training missions every day, and their first mission is usually between 8:30 a.m. and 9:00 a.m. [Griffin, 2007, pp. 62] The two fighter jets are unarmed and performing practice bombing runs over a section of the Pine Barrens in New Jersey that is designated for military drills. The pilots are unaware of the attacks in New York. They will not be called back to base until shortly after the second WTC tower is hit, and will then have their training munitions replaced with live air-to-air missiles. At the time of the second attack, another two jets from the 177th FW are preparing to take off for routine bombing training, but they too have their mission canceled (see (Shortly After 9:03 a.m.) September 11, 2001). No jets will take off from Atlantic City in response to the attacks until after 9:37, when the Pentagon is hit. [Code One Magazine, 10/2002; Bergen Record, 12/5/2003]
NEADS and FAA Tried Contacting 177th Fighter Wing - Colin Scoggins, the military liaison at the FAA’s Boston Center, is aware that the 177th FW launches F-16s for training flights every morning around this time, and suggested to NORAD’s Northeast Air Defense Sector (NEADS) that it contact Atlantic City to use these jets in response to the hijacked Flight 11. However, when NEADS tried phoning the unit, its call was not answered (see (Between 8:40 a.m. and 8:46 a.m.) September 11, 2001). [Griffin, 2007, pp. 62; Spencer, 2008, pp. 33-34] Apparently around 8:34 a.m., the Boston Center also attempted to contact the Atlantic City unit, but the outcome of that call is unclear (see (8:34 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 20]
F-16s Might Have Prevented Attacks on WTC - Author Peter Lance will later point out that, had the two Atlantic City F-16s flying over the Pine Barrens “been notified by the FAA at 8:34… they could have reached the Twin Towers by 8:42 a.m.,” four minutes before Flight 11 hit the North Tower (see 8:46 a.m. September 11, 2001). “Even unarmed, and without a shootdown order, they might have been able to take defensive action to prevent the big 767 from crashing into the tower. In any case, the fighters would certainly have been on patrol and able to interdict UA 175, which didn’t hit the South Tower until 9:03 a.m.” [Lance, 2004, pp. 230-231] Yet despite the crucial role these two fighters could have played, the 9/11 Commission Report will make no mention of them. [9/11 Commission, 7/24/2004] Pointing out the irony of having the two F-16s so near to Manhattan yet with such an unrelated mission, 177th Fighter Wing public affairs officer Lt. Luz Aponte will later remark, “Isn’t that something?” [Bergen Record, 12/5/2003]

Entity Tags: 177th Fighter Wing, Luz Aponte

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

In the National Military Command Center (NMCC) at the Pentagon, personnel apparently become aware of the first attack on the World Trade Center from watching the reports on television. According to Steve Hahn, an operations officer there, “We monitor the television networks in the center, and along with the rest of America we saw the smoke pouring from the tower.” Dan Mangino, who is also an operations officer at the NMCC, says, “At first, we thought it was a terrible accident.” [American Forces Press Service, 9/7/2006] The 9/11 Commission later says, “Most federal agencies learned about the crash in New York from CNN.” [9/11 Commission, 7/24/2004, pp. 35] Whether the NMCC was already aware that a hijacking was underway is unclear. According to military instructions, the NMCC is “the focal point within Department of Defense for providing assistance” in response to hijackings in US airspace, and is supposed to be “notified by the most expeditious means by the FAA.” [US Department of Defense, 6/1/2001 pdf file] Boston Air Traffic Control Center started notifying the chain of command of the suspected hijacking of Flight 11 more than 20 minutes earlier (see 8:25 a.m. September 11, 2001). And at 8:32, the FAA’s Command Center in Herndon informed FAA headquarters of the possible hijacking (see 8:28 a.m. September 11, 2001). Yet, according to the 9/11 Commission, although the “FAA headquarters began to follow the hijack protocol,” it “did not contact the NMCC to request a fighter escort.” Supposedly, the first that the military learned of the hijacking was when Boston Air Traffic Control Center contacted NORAD’s Northeast Air Defense Sector (NEADS) about it, at around 8:37 a.m. (see (8:37 a.m.) September 11, 2001). The earliest time mentioned by the 9/11 Commission that the NMCC learns of the Flight 11 hijacking is 9 a.m. (see 9:00 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 19-20 and 35]

Entity Tags: Steve Hahn, Dan Mangino, National Military Command Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The National Military Joint Intelligence Center.The National Military Joint Intelligence Center. [Source: Joseph M. Juarez / Defense Intelligence Agency]Lieutenant Colonel Mark Stuart, an intelligence officer at NORAD’s Northeast Air Defense Sector (NEADS), calls the National Military Joint Intelligence Center (NMJIC) at the Pentagon regarding the hijacking of Flight 11, but the center is unable to provide him with any more information than he already has. [9/11 Commission, 10/30/2003 pdf file] NEADS was alerted to the hijacking of Flight 11 at 8:37 a.m. (see (8:37 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 20] Stuart now calls the Air Force desk at the NMJIC about it. [9/11 Commission, 10/30/2003 pdf file] The NMJIC, located in the Joint Staff area of the Pentagon, constantly monitors worldwide developments for any looming crises that might require US involvement. [Washington Times, 9/25/1997; Joint Chiefs of Staff, 2/6/2006] It “forms the heart of timely intelligence support to national-level contingency operations,” according to James Clapper, a former director of the Defense Intelligence Agency. And during a crisis, it “serves as a clearinghouse for all requests for national-level intelligence information.” [Joint Forces Quarterly, 3/1994 pdf file] However, Stuart will later recall that the NMJIC can provide him with “no additional relevant information” on the hijacking. Stuart then calls Robert Del Toro, an intelligence officer with the 1st Air Force at Tyndall Air Force Base, Florida. But, Stuart will say, the 1st Air Force also has “no further information” about the hijacking. [9/11 Commission, 10/30/2003 pdf file]

Entity Tags: US Department of the Air Force, National Military Joint Intelligence Center, James R. Clapper Jr., 1st Air Force, Robert Del Toro, Mark E. Stuart

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An intelligence officer at NORAD’s Northeast Air Defense Sector (NEADS) checks the SIPRNET—the Department of Defense’s classified version of the Internet—for information relating to the hijacking of Flight 11, but finds none. [Northeast Air Defense Sector, 9/11/2001; 9/11 Commission, 10/30/2003 pdf file] NEADS was alerted to the hijacking of Flight 11 at 8:37 a.m. (see (8:37 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 20] Since then, Lieutenant Colonel Mark Stuart, an intelligence officer at NEADS, has contacted various facilities, in search of further information about it. He called the FBI’s Strategic Information and Operations Center (see (8:48 a.m.) September 11, 2001), the National Military Joint Intelligence Center at the Pentagon, and 1st Air Force headquarters in Florida (see (Shortly After 8:48 a.m.) September 11, 2001), but none of them had any additional information on the crisis. Stuart now informs Colonel Robert Marr, the battle commander at NEADS, of his efforts. He also directs a “Major Edick”—another intelligence officer at NEADS—to search the SIPRNET for information on the hijacking. However, Stuart will later say, Edick is unable to find any such information on the SIPRNET “that morning or afternoon.” [Northeast Air Defense Sector, 9/11/2001; 9/11 Commission, 10/30/2003 pdf file]

Entity Tags: Mark E. Stuart, Robert Marr, SIPRNET

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Paul Worcester.Paul Worcester. [Source: Paul Blackmore / Cape Cod Times]Senior commanders at Otis Air National Guard Base in Cape Cod, Massachusetts, become aware of the attacks on the World Trade Center from television coverage, and one commander then orders the base’s battle staff to assemble. The commanders have just been in the first of the base’s regular Tuesday morning meetings, which ended at 8:55 a.m. They are taking a short break before the next meeting, which is scheduled for 9:00 a.m., and are apparently unaware that a plane has crashed into the WTC.
Wing Commander Sees Burning WTC on Television - One of those in the meeting was Lieutenant Colonel Paul Worcester, the logistics group commander of the 102nd Fighter Wing, which is based at Otis. As Worcester walks past the break room he notices that everyone inside it is fixated on the television. He goes in to find what they are watching and gets his first sight of the coverage of the burning North Tower. Worcester finds it odd that a plane could have hit the WTC, and thinks to himself: “On such a clear day, planes don’t just go astray. That just doesn’t happen.” Although he is aware that the base’s two F-15s that are kept on alert have been scrambled in response to a suspected hijacking (see 8:46 a.m. September 11, 2001), he does not connect this with what he is seeing on television.
Commanders See Second Attack - Worcester is joined in the break room by more of the senior commanders. They watch as the live television coverage shows Flight 175 crashing into the South Tower (see 9:03 a.m. September 11, 2001), and all of them then realize that America is under attack. One commander immediately shouts out, “We need to go to battle staff!” The senior commanders disperse and head toward the adjacent operations building, where they will reconvene in the battle cab of the installation operations center (see Shortly After 9:03 a.m. September 11, 2001). A voice sounds out over the base’s loudspeakers: “The commander has ordered the 102nd core battle staff to assemble. Please report to the operations building immediately.”
Unit Mobilizes for War - Subsequently, as author Lynn Spencer will describe: “Under the leadership of the [102nd Fighter] Wing commander, the various subordinate group commanders cross-brief on scramble activity, training flight issues, available munitions, personnel available to begin uploading more fighters to combat-ready status, security force increases, and more. In short, they begin to mobilize the wing for war, keeping NEADS [NORAD’s Northeast Air Defense Sector] in the loop on their preparations.” [Spencer, 2008, pp. 87-88, 153-154]
Base Learned of First Hijacking 20 Minutes Earlier - The 102nd Fighter Wing of the Massachusetts Air National Guard, which is based at Otis Air Base, is responsible for protecting the Northeast United States, including New York, Washington, and Boston. Its mission includes defending the region against terrorist attacks. [Cape Cod Times, 9/12/2001; Cape Cod Times, 9/12/2001] On a typical day, it has about a dozen pilots on duty. [Cape Cod Times, 9/15/2001] It is equipped with 18 F-15 fighter jets, two of which are kept on 24-hour alert, ready to be in the air within five minutes of being called upon. [Boston Globe, 9/15/2001; Cape Cod Times, 9/21/2001] These were the two jets that launched at 8:46 a.m. in response to the hijacking of Flight 11. [9/11 Commission, 7/24/2004, pp. 20] The base was notified about this first hijacking shortly after 8:34 a.m. (see (8:36 a.m.-8:41) September 11, 2001). [Spencer, 2008, pp. 27-28] Why the senior commanders did not initiate their crisis response at that time is unclear.

Entity Tags: Paul Worcester, Otis Air National Guard Base

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Ryan Gonsalves.Ryan Gonsalves. [Source: Institute for the Study of War]An officer in the National Military Command Center (NMCC) at the Pentagon learns, during a phone call to the FAA, of the hijacking of Flight 11, but the FAA tells him it does not need any help dealing with this, as everything seems to be under control. [9/11 Commission, 4/29/2004 pdf file; 9/11 Commission, 7/24/2004, pp. 35]
NMCC Officer Calls FAA for Information - After those in the NMCC learned from television that an aircraft had crashed into the World Trade Center (see (8:48 a.m.) September 11, 2001), Lieutenant Colonel Ryan Gonsalves, the senior operations officer there, began gathering up as much information as he could on the crisis. One of the phone calls he makes is to the FAA operations center at the agency’s Washington, DC, headquarters. The employee at the operations center who answers the call tells Gonsalves that the FAA has had a report of a hijacking on a plane that departed Boston. [9/11 Commission, 4/29/2004 pdf file; 9/11 Commission, 5/5/2004]
FAA Says It Does Not Need Help - The FAA employee apparently does not connect the plane crashing into the WTC with the hijacked Flight 11, which they claim is still airborne and heading for New York’s JFK International Airport. The entry in the senior operations officer’s log about the call will state: “9:00 NMCC called FAA, briefed of explosion at WTC possibly from aircraft crash. Also, hijacking of American Flight 11 from Boston to LA, now en route to Kennedy.” [9/11 Commission, 7/24/2004, pp. 462] Furthermore, when Gonsalves asks if the FAA needs any assistance dealing with the hijacking, the operations center employee replies, “No,” and says the pilot “had called in and said everything was under control, and he was going to land at New York shortly.” [9/11 Commission, 4/29/2004 pdf file; 9/11 Commission, 5/5/2004] The possibility of scrambling fighter jets is not discussed during the phone call. Even though military instructions state that the NMCC is to be “notified by the most expeditious means by the FAA” in response to aircraft hijackings in US airspace (see June 1, 2001), this call, according to the 9/11 Commission Report, appears to be the first time the FAA informs the NMCC of the hijacking of Flight 11. [US Department of Defense, 6/1/2001 pdf file; 9/11 Commission, 7/24/2004, pp. 35]

Entity Tags: National Military Command Center, Federal Aviation Administration, Ryan Gonsalves

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Mike Cosby.Mike Cosby. [Source: US Department of Defense]Two fighter jets at a New Jersey military unit that are about to launch for training are recalled to respond to the attacks in New York, but will not be airborne until after the Pentagon is hit. The two F-16s belong to the 177th Fighter Wing, located at Atlantic City International Airport, and are only loaded with BDUs (practice bombs) for their routine training mission. [Code One Magazine, 10/2002] Colonel James Haye, the supervisor of flying (SOF) at the 177th FW, was informed of the first aircraft hitting the World Trade Center, and then went to a nearby television to see the footage of the burning North Tower. He’d alerted Lt. Col. Randall King, one of the base’s pilots, who was in the same room as him. King, who is an experienced commercial pilot, said: “Whoever was at the controls did that on purpose. That is no accidental crash! And that was no small airplane!” After watching the television coverage for several minutes, Haye sets about putting the scheduled training mission on hold. [Spencer, 2008, pp. 58-59 and 120] As they are taxiing to the runway, the two fighters preparing to launch are told to stop and return to the flight line (the parking and servicing area for aircraft). Personnel at the base then set about removing the training munitions and arming the planes with live missiles. Major Tom Cleary, one of the pilots, will later recall, “We launched almost immediately after the Pentagon was hit.” However, apparently his aircraft will not be properly armed. He recalls, “I was still carrying training munitions, but I had live guns.” Col. Mike Cosby, the commander of the 177th FW, indicates the jets may not launch until slightly later, saying, “We were airborne within the hour after the Pentagon attack.” Later on, four F-16s with live missiles will be launched from the unit, followed by another four, also with live missiles. According to Cosby, “We were the first non-alert unit to fly armed ordnance over the Northeast corridor anywhere the Northeast Sector of NORAD wanted us to fly, between New York City and Washington, DC.” [Code One Magazine, 10/2002] Two F-16s with the 177th FW have been airborne already this morning, practicing bombing runs near Atlantic City, and are called back to base following the attacks on the WTC to be re-fitted with live missiles and then re-launched (see 8:46 a.m.-9:03 a.m. September 11, 2001). [Bergen Record, 12/5/2003]

Entity Tags: Mike Cosby, James Haye, 177th Fighter Wing, Randall King, Tom Cleary

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The 177th Fighter Wing, a military unit based at the Atlantic City International Airport in New Jersey, raises its threat protection level to a wartime posture, and, though it is no longer part of NORAD’s alert mission, starts preparing to launch its aircraft with live missiles. [Spencer, 2008, pp. 120-122]
Commander Orders Increased Threat Condition - Lt. Col. Brian Webster, who is the acting wing commander for the 177th Fighter Wing, was at home when he learned of the attacks on the World Trade Center. After watching the second attack live on television, he rushes out to drive to the base. Webster calls the command post there on his cell phone and gives the order, “Raise the base’s threat protection level to Charlie!” Threatcon Charlie is a wartime posture, and will mean various security measures are activated in preparation for a possible attack. [Spencer, 2008, pp. 120-121]
Command Post Brought Online - For many years, up to 1998 (see May 19, 1997), the 177th FW was part of NORAD’s alert force. It kept two fully armed F-16s on constant alert, and was responsible for providing air sovereignty of the mid-Atlantic, between Long Island, New York, and the Virginia Capes. [New Jersey Department of Military and Veterans Affairs, 1999 pdf file; Bergen Record, 12/5/2003; GlobalSecurity (.org), 8/21/2005] But since the unit was removed from the NORAD alert mission, its command post has been used just once a month for training. It is now coming to life, though, as personnel switch on the lights, and turn on computers and monitors. The workers increase their pace after hearing an announcement about the transition to Threatcon Charlie. A master sergeant busily calls members of staff and orders them to report to base.
Webster Wants Live Missiles on Aircraft - When Webster arrives, he instructs the operations support flight commander to replace practice missiles and munitions on the unit’s fighter jets with live ones. The missiles are not stored by the aircraft, so this will take some time. Webster also orders, “Get me authenticators.” An authenticator is a piece of paper given to pilots with a code in a series of letters on it, and which is only valid for a 24-hour period. If a pilot receives an order to fire, he must ask for an authentication code. If this doesn’t match the code on his authenticator, he cannot legally comply with the order. NORAD’s alert sites receive authenticators each month, but as it is no longer part of the alert mission, Atlantic City has none.
Weapons Chief Uncertain - According to author Lynn Spencer, Webster’s orders are unprecedented at a non-alert fighter wing of the Air National Guard. “Air National Guard jets don’t simply fly around the United States with live missiles. Guardsmen train to fight wars overseas, not to fly armed combat over the United States.” The weapons chief with the 177th FW is unenthusiastic, and asks to have a word with Webster. But Webster tells him abruptly, “Just do it![Spencer, 2008, pp. 121-122] Within two hours, the first fighters will take off from the Atlantic City unit. These had been preparing for a training mission at the time of the attacks in New York (see (Shortly After 9:03 a.m.) September 11, 2001). [Code One Magazine, 10/2002]

Entity Tags: 177th Fighter Wing, Brian Webster

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A Delta Air Lines Boeing 767, the same kind of aircraft as Delta 1989.A Delta Air Lines Boeing 767, the same kind of aircraft as Delta 1989. [Source: Public domain]The FAA’s Cleveland Center incorrectly concludes that Delta Air Lines Flight 1989 has been hijacked, but accounts will conflict over how it comes to this conclusion. [USA Today, 8/13/2002; Spencer, 2008, pp. 167] Delta 1989, a Boeing 767, is currently in the sector of airspace being monitored by Cleveland Center air traffic controller John Werth. [9/11 Commission, 10/2/2003 pdf file; USA Today, 9/11/2008] It is flying west over Pennsylvania, approaching the Ohio border, and is about 25 miles behind Flight 93. FBI agents suspected Delta 1989 might be the next plane to be hijacked and called the Cleveland Center after the second attack on the World Trade Center, with the warning to watch this flight (see Shortly After 9:03 a.m. September 11, 2001). [USA Today, 8/13/2002] A supervisor at the center told Werth to keep an eye on the flight because, as Werth will later recall, “he was a suspected hijacking because he had taken off from Boston at approximately the same time as” the first two hijacked aircraft, Flights 11 and 175. [9/11 Commission, 10/1/2003 pdf file; USA Today, 9/11/2008]
Controllers Hear Suspicious Communications - When, at 9:28, Werth hears the sound of screaming (subsequently determined to have come from Flight 93) over the radio (see (9:28 a.m.) September 11, 2001), he is unsure which of seven or eight possible aircraft it is coming from. The radio frequency is put on the speaker so other controllers can hear it, and they subsequently make out the words, “get out of here.” [9/11 Commission, 10/1/2003 pdf file; 9/11 Commission, 7/24/2004, pp. 11, 28]
Controllers Think Delta 1989 Is Hijacked - According to USA Today, when Cleveland Center controllers then hear a voice with a heavy accent over the radio, saying “Ladies and gentlemen: Here the captain.… We have a bomb on board” (see (9:32 a.m.) September 11, 2001), they mistakenly think it is coming from Delta 1989, not Flight 93. They suspect the flight has been hijacked, and start informing their chain of command. “Officials at Cleveland Center rush word to Washington: Hijackers have another flight. At the Federal Aviation Administration’s Command Center in Herndon, Virginia, Delta Flight 1989 joins a growing list of suspicious jets.” [USA Today, 8/13/2002; 9/11 Commission, 7/24/2004, pp. 12]
Werth Decides Hijacked Aircraft Is Flight 93 - Werth then calls all of the aircraft in his sector, and Flight 93 is the only one that does not respond. He also sees Flight 93 go into a quick descent and then come back up again. Werth therefore concludes that it is Flight 93, not Delta 1989, that has been hijacked, and instructs his supervisor to “tell Washington” of this. [9/11 Commission, 10/1/2003 pdf file; 9/11 Commission, 10/2/2003 pdf file] However, events in the following minutes will cause Cleveland Center controllers to remain suspicious of Delta 1989 (see (Shortly After 9:44 a.m.) September 11, 2001 and 9:45 a.m. September 11, 2001). [USA Today, 8/13/2002; 9/11 Commission, 10/2/2003 pdf file; Spencer, 2008, pp. 168; USA Today, 9/11/2008]
Book Gives Alternative Account - In a book published in 2008, author Lynn Spencer will give a different explanation for why Cleveland Center becomes suspicious of Delta 1989. According to her account, after hearing a later radio transmission where a hijacker again says “There is a bomb on board” (see (9:39 a.m.) September 11, 2001), Werth begins to hand off his flights to other controllers so he can devote his full attention to Flight 93. “In the distraction of the emergency, the crew of Delta 1989 misses the hand-off to the new frequency. The new sector controller for Delta 1989 calls out to the plane several times and gets no response.” As a result, “News travels fast,” and “Soon, word on the FAA’s open teleconference call is that a fifth aircraft is out of radio contact: Delta 1989… is added to the list of suspect aircraft.” [Spencer, 2008, pp. 167] At 9:39 a.m., even though it is not responsible for handling Delta 1989, the FAA’s Boston Center will call NORAD’s Northeast Air Defense Sector (NEADS) and incorrectly tell it that Delta 1989 is another possible hijack (see 9:39 a.m. September 11, 2001). [9/11 Commission, 2004; Vanity Fair, 8/1/2006]

Entity Tags: John Werth, Cleveland Air Route Traffic Control Center, Federal Aviation Administration

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

At the FAA’s Cleveland Center, an air traffic controller hears a transmission, presumably made by Flight 93 hijacker-pilot Ziad Jarrah, stating: “Ladies and gentlemen: Here the captain, please sit down, keep remaining sitting. We have a bomb on board. So, sit.” [9/11 Commission, 7/24/2004, pp. 12; 9/11 Commission, 8/26/2004, pp. 39 pdf file] As the 9/11 Commission later notes, “Like [Mohamed] Atta on Flight 11, Jarrah apparently did not know how to operate the communication radios; thus his attempts to communicate with the passengers were broadcast on the [air traffic control] channel.” [9/11 Commission, 8/26/2004, pp. 98 pdf file] While this communication is assumed to have come from Flight 93, an early FAA report states that it came “from an unknown origin.” [Federal Aviation Administration, 9/17/2001 pdf file] According to Newsweek, just prior to the communication, Cleveland Center controllers heard the sound of screaming from the flight. [Newsweek, 9/22/2001] The 9/11 Commission states that, around the time of the transmission, the plane’s cockpit voice recording indicates “that a woman, most likely a flight attendant, was being held captive in the cockpit. She struggled with one of the hijackers who killed or otherwise silenced her.” [9/11 Commission, 7/24/2004, pp. 12; 9/11 Commission, 8/26/2004, pp. 39 pdf file] Though the Cleveland air traffic controller understands the hijacker’s communication, he responds to it: “Calling Cleveland Center, you’re unreadable. Say again, slowly.” He also notifies his supervisor who passes the information up the chain of command, and the FAA’s Command Center is subsequently informed, “United 93 may have a bomb on board.” At 9:34 the Command Center will relay this information to FAA headquarters (see 9:34 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 28]

Entity Tags: Cleveland Air Route Traffic Control Center, 9/11 Commission, Federal Aviation Administration

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

According to the 9/11 Commission, word of Flight 93’s hijacking reaches FAA headquarters. By this time, headquarters has established an open line of communication with the FAA Command Center at Herndon, Virginia. It had instructed the center to poll all flight control centers about suspect aircraft. So, at this time, the Command Center passes on Cleveland’s message: “United 93 may have a bomb on board.” The FAA headquarters apparently does not forward this information to the military, despite having the responsibility for doing so. Ben Sliney, the FAA’s national operations manager at its Herndon Command Center, will later recount, “I do know that all the information was being relayed to headquarters and, at least as far as we were concerned, it should have been. We thought it had been given to the military at each juncture.” The Command Center continually updates FAA headquarters on Flight 93 until it crashes. [9/11 Commission, 6/17/2004; CBC, 9/12/2006]

Entity Tags: Federal Aviation Administration, Ben Sliney

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Personnel at NORAD’s Northeast Air Defense Sector (NEADS) are following Flight 93 while it is still flying west and before it reverses course, according to the accounts of some NEADS and NORAD officials, but their claims will be disputed by the 9/11 Commission. [Filson, 2003, pp. 68, 71; 9/11 Commission, 10/30/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 100-101 pdf file]
NEADS Watches Flight 93 Heading West - Colonel Robert Marr, the battle commander at NEADS, will later recall that around this time, “his focus” is on Flight 93, which, he will say, is “circling over Chicago.” [9/11 Commission, 10/27/2003 pdf file] Marr will tell author Leslie Filson that the flight is being monitored by NEADS personnel while it is still flying west. He will describe: “We don’t have fighters that way and we think [Flight 93 is] headed toward Detroit or Chicago. I’m thinking Chicago is the target.” Marr will say NEADS contacts an Air National Guard base in the area, “so they [can] head off 93 at the pass” (see (9:55 a.m.) September 11, 2001). [Filson, 2003, pp. 68]
NORAD Watching Flight 93 When It Changes Course - Lieutenant Colonel Mark Stuart, an intelligence officer who is in the NEADS battle cab with Marr, will give a similar account. He will say that when the Flight 93 “incident began to unfold,” it was his “professional judgment that the plane was going to strike the Sears Tower in Chicago, and he passed that judgment to Colonel Marr.” [9/11 Commission, 10/30/2003 pdf file] And Major General Larry Arnold, the commander of the Continental United States NORAD Region, will say that NORAD personnel are already following Flight 93 at 9:36 a.m., when it reverses course and heads back east (see (9:36 a.m.) September 11, 2001). He will tell Filson, “[W]e watched the 93 track as it meandered around the Ohio-Pennsylvania area and started to turn south toward [Washington,] DC.” [National Transportation Safety Board, 2/19/2002 pdf file; Filson, 2003, pp. 71; 9/11 Commission, 8/26/2004, pp. 41 pdf file] Marr will similarly say “that he distinctly remembers watching [Flight 93] come west and turn over Cleveland.” [9/11 Commission, 1/23/2004 pdf file]
9/11 Commission Says No One at NORAD Watches Flight 93 - However, the 9/11 Commission will dispute these accounts. It will state: “The record demonstrates… that no one at any level in NORAD… ever ‘watched the 93 track’ start to turn south towards Washington, DC. In fact, the military never saw Flight 93 at all.” [9/11 Commission, 8/26/2004, pp. 101 pdf file] NEADS will first be alerted to Flight 93 significantly later, at 10:07 a.m., according to the 9/11 Commission (see 10:05 a.m.-10:08 a.m. September 11, 2001).
Officer May Have Confused Flight 93 with Delta 1989 - The 9/11 Commission will suggest to Marr that he was mistaking Flight 93 for Delta Air Lines Flight 1989, an aircraft that is incorrectly reported as having been hijacked around this time (see (9:28 a.m.-9:33 a.m.) September 11, 2001 and 9:39 a.m. September 11, 2001). Marr will respond that he may have confused Flight 93 with Delta 1989, but say that “he believes the last point at which he saw Flight 93 was when it was over Ohio, before it turned off its transponder,” which happens at 9:41 a.m. (see (9:40 a.m.) September 11, 2001). [9/11 Commission, 1/23/2004 pdf file; 9/11 Commission, 7/24/2004, pp. 27-30] Senior officials, including Marr and Arnold, will claim that the US military continues following Flight 93 after it reverses course and is heading toward Washington (see (9:36 a.m.-10:06 a.m.) September 11, 2001). [Filson, 2003, pp. 71, 73] Stuart will say that after Flight 93 changes course, he “and other NEADS people knew it was headed to DC.” [9/11 Commission, 10/30/2003 pdf file]

Entity Tags: North American Aerospace Defense Command, Northeast Air Defense Sector, Larry Arnold, Mark E. Stuart, Robert Marr

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

FAA’€™s Cleveland Center.FAA’€™s Cleveland Center. [Source: ABC News]According to the 9/11 Commission, at about this time Cleveland flight control specifically asks the FAA Command Center whether someone has requested the military to launch fighters toward Flight 93. Cleveland offers to contact a nearby military base. The Command Center replies that FAA personnel well above them in the chain of command have to make that decision and are working on the issue. [9/11 Commission, 6/17/2004] Cleveland overheard a hijacker say there was a “bomb on board” at 9:32 a.m. and passed the message to FAA higher ups (see (9:32 a.m.) September 11, 2001). According to John Werth, the Cleveland controller handling Flight 93, “Within three or four minutes, probably, of when [the hijacking] happened, I asked if the military was advised yet. Had anybody called the military? They said, ‘don’t worry. That’s been taken care of,’ which I think to them, meant they had called the command center in Washington.” [CBS News, 9/10/2006]

Entity Tags: Federal Aviation Administration, John Werth, Cleveland Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The Flight 93 hijackers (probably inadvertently) transmit over the radio: “Hi, this is the captain. We’d like you all to remain seated. There is a bomb on board. And we are going to turn back to the airport. And they had our demands, so please remain quiet.” [Boston Globe, 11/23/2001; Longman, 2002, pp. 209; MSNBC, 9/3/2002; 9/11 Commission, 6/17/2004] The controller responds, “United 93, understand you have a bomb on board. Go ahead,” but there is no response. There was a very similar “bomb on board” warning from the same flight at 9:32 a.m. (see (9:32 a.m.) September 11, 2001). The 9/11 Commission indicates that these are separate incidents. [9/11 Commission, 6/17/2004] Cleveland flight control apparently continues to wait for FAA superiors to notify NORAD. Earlier in the morning, Boston flight control directly contacted NORAD (see (8:37 a.m.) September 11, 2001) and local air force bases when they determined Flight 11 was hijacked.

Entity Tags: North American Aerospace Defense Command, Cleveland Air Route Traffic Control Center, Federal Aviation Administration

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The transponder signal from Flight 93 ceases. [CNN, 9/17/2001; MSNBC, 9/3/2002; MSNBC, 9/11/2002; 9/11 Commission, 6/17/2004] However, the plane can be—and is—tracked using primary radar by Cleveland flight controllers and at United headquarters. Altitude can no longer be determined, except by visual sightings from other aircraft. The plane’s speed begins to vary wildly, fluctuating between 600 and 400 mph before eventually settling around 400 mph. [Longman, 2002, pp. 77, 214; 9/11 Commission, 6/17/2004]

Entity Tags: United Airlines, Cleveland Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The FAA’s Command Center in Herndon, Virginia, provides updates to FAA headquarters in Washington, DC, about the problems with Flight 93. At 9:41 a.m., John White, a manager at the Command Center, is talking to Doug Davis, the special assistant for technical operations in air traffic services at FAA headquarters. White says that Flight 93 has reversed course from its intended flight path (see (9:36 a.m.) September 11, 2001), its transponder signal has been lost (see (9:40 a.m.) September 11, 2001), and it is now descending and heading east. From 9:42 a.m., one of the Command Center managers (exactly who is unstated) gives the headquarters several updates on Flight 93’s progress and location. At 9:46 a.m., White tells Jeff Griffith, the FAA’s deputy director of air traffic, that Flight 93 is “29 minutes out of Washington, DC, and tracking toward us.” Two minutes later, in another conversation with Griffith, White confirms that Flight 93 has reversed course and is heading toward Washington. [Federal Aviation Administration, 10/21/2002; 9/11 Commission, 8/26/2004, pp. 43-44 pdf file]

Entity Tags: Doug Davis, Federal Aviation Administration, Jeff Griffith, John White

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The air traffic control tower at Pittsburgh International Airport is evacuated, because of concerns that Flight 93, which is heading in the direction of the airport, could crash into it. [Federal Aviation Administration, 9/17/2001 pdf file; Pittsburgh Post-Gazette, 9/23/2001; Federal Aviation Administration, 3/21/2002, pp. 11-13 pdf file; Lancaster New Era, 11/3/2006]
Cleveland Center Notifies Pittsburgh Tower - At 9:44 a.m., an air traffic controller at the FAA’s Cleveland Center calls the Pittsburgh Airport control tower and notifies it of the loss of radio contact with Flight 93, and the loss of a secondary radar return from that aircraft (see (9:40 a.m.) September 11, 2001). The Cleveland Center controller also says Flight 93 has made an unanticipated turn (see (9:36 a.m.) September 11, 2001), and its flight path will take it close to Pittsburgh Airport, if not directly over it. [Federal Aviation Administration, 3/21/2002, pp. 11-12 pdf file] The controller at the Pittsburgh tower who answers the call, apparently Paul Delfine, begins tracking Flight 93’s primary target on radar, and calls over his operations supervisor, Mal Fuller. [Federal Aviation Administration, 9/17/2001 pdf file; Lancaster New Era, 11/3/2006]
Supervisor Orders Evacuation - Delfine points to a plane—which Fuller only later learns is Flight 93—on a radar scope. He tells Fuller it was hijacked over Cleveland, and controllers don’t know where it is heading. Fuller will later recall: “In two sweeps of the radar, I could tell it was going very fast. It was headed directly for the control tower.” Fuller is aware of the attacks on the World Trade Center and the Pentagon, and, at 9:49, gives the order, “Evacuate the facility.” [Pittsburgh Post-Gazette, 9/23/2001; Lancaster New Era, 11/3/2006] By 9:51, the facility has been evacuated. [Federal Aviation Administration, 9/17/2001 pdf file] However, one controller refuses to leave his post and remains in the tower. [Spencer, 2008, pp. 193-194]
Employees Do Not See Flight 93 Overhead - Some of the evacuated employees are so upset that they immediately head home. Others mill around in a parking lot. Fuller will later guess that Flight 93 passed directly overhead as he was heading outside, but he assumes it was too high for anyone to see it. He will recall: “We watched and watched and watched. We never saw anything.” [Lancaster New Era, 11/3/2006]
Controllers Return to Facility - Minutes after evacuating, at 9:56 a small number of tower controllers will volunteer to return to their facility. Once back inside, they find that Flight 93’s track is no longer visible on their radar screens. At 10:05 a.m., tower personnel will contact the FAA’s Herndon Command Center to explain why they evacuated. They say they did so because there had been an aircraft, thought to be Flight 93, which appeared to be on a collision course with the tower, and this aircraft allegedly had a bomb on board. [Federal Aviation Administration, 9/17/2001 pdf file; Federal Aviation Administration, 3/21/2002, pp. 12-13 pdf file] Around the time the Pittsburgh Airport control tower evacuates, while Flight 93 is heading east, NEADS battle commander Colonel Robert Marr hears that the FAA’s Cleveland Center is being evacuated (see (10:17 a.m.) September 11, 2001). [Filson, 2003, pp. 73]

Entity Tags: Paul Delfine, Pittsburgh International Airport, Cleveland Air Route Traffic Control Center, Mal Fuller

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The FAA’s Cleveland Center receives a call from NORAD’s Northeast Air Defense Sector (NEADS), incorrectly notifying it that Delta Air Lines Flight 1989 is a confirmed hijacking. A supervisor then rushes around the center, informing all the controllers and managers of this. [9/11 Commission, 10/2/2003 pdf file; 9/11 Commission, 10/2/2003 pdf file; 9/11 Commission, 2004]
Cleveland Realized Delta 1989 Not Hijacked - At around 9:30 a.m., Cleveland Center air traffic controllers heard the sounds from Flight 93 as it was being hijacked, but initially thought these came from Delta 1989 (see (9:28 a.m.-9:33 a.m.) September 11, 2001). [USA Today, 8/13/2002] Due to the Delta pilots’ normal responses to subsequent radio transmissions, John Werth—the controller monitoring both flights—concluded that the hijacked aircraft was in fact Flight 93. [9/11 Commission, 10/1/2003 pdf file; USA Today, 9/11/2008] However, at around 9:39, the FAA’s Boston Center guessed that Delta 1989 might be hijacked and called NEADS to report the plane as a possible hijacking (see 9:39 a.m. September 11, 2001). [9/11 Commission, 2004; 9/11 Commission, 7/24/2004, pp. 28] NEADS then begins alerting FAA centers of this. [Vanity Fair, 8/1/2006]
NEADS Calls Cleveland Center - Greg Dukeman, the military operations specialist in the traffic management unit at Cleveland Center, receives a call from a female member of staff at NEADS, one of its ID technicians. He passes the call on to supervisor Kim Wernica. The caller says Delta 1989 is “a confirmed hijack.” Wernica then goes “running back and forth” around the center, informing controllers and managers of what she has been told. [North American Aerospace Defense Command, 9/11/2001; 9/11 Commission, 10/2/2003 pdf file; 9/11 Commission, 10/2/2003 pdf file; 9/11 Commission, 2004]
Controller Disputes NEADS's Information - Wernica rushes up to John Werth and tells him, “It’s the Delta, it’s the Delta!” She says a military liaison on the phone has confirmed that the Delta jet has been hijacked. Werth responds that he is pretty sure that Flight 93, not Delta 1989, has been hijacked. When Wernica returns a few moments later, Werth tells her that Delta 1989 is “fine—at least for now.” Wernica consults again on the phone and then comes back, saying, “They said it’s a confirmed hijack and a bomb threat.” Werth thinks to himself that the bomb threats had come from Flight 93 (see (9:32 a.m.) September 11, 2001 and (9:39 a.m.) September 11, 2001), and is therefore convinced the caller must be confusing the two flights. He tells Wernica, “Tell them they’re full of it!” [9/11 Commission, 10/1/2003 pdf file; USA Today, 9/11/2008]

Entity Tags: John Werth, Kim Wernica, Greg Dukeman, Northeast Air Defense Sector, Cleveland Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Doug Davis.Doug Davis. [Source: Federal Aviation Administration]John White, a manager at the FAA’s Command Center, suggests to Doug Davis, the special assistant for technical operations in air traffic services at FAA headquarters, that fighter jets should be launched in response to Flight 93. However, FAA headquarters is apparently unable to act on this suggestion. [Federal Aviation Administration, 10/21/2002; 9/11 Commission, 7/24/2004, pp. 29; Canadian Broadcasting Corporation, 9/10/2006] In the last few minutes, the Command Center has warned headquarters that Flight 93 is “29 minutes out of Washington” and approaching the city (see 9:41 a.m.-9:48 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 44 pdf file]
Command Center Asks about Launching Fighters - Davis now tells White, “They’re pulling Jeff [Griffith, the FAA’s deputy director of air traffic] away to go talk about United 93.” White asks, “Uh, do we want to think, uh, about scrambling aircraft?” Davis replies, “Oh, God, I don’t know.” White says, “Uh, that’s a decision somebody’s gonna have to make probably in the next 10 minutes.” However, Davis only responds, “Uh, ya know everybody just left the room.” [Federal Aviation Administration, 10/21/2002; 9/11 Commission, 7/24/2004, pp. 29] This conversation takes place 13 minutes after the FAA’s Cleveland Center asked the Command Center whether anyone had asked the military to launch fighter jets to intercept Flight 93 (see (9:36 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 40 pdf file]
Person Who Could Request Fighters Is Unavailable - Apparently there is only one person at FAA headquarters who is authorized to request military assistance, and Ben Sliney, the Command Center’s national operations manager, is told that no one can find him. Sliney will later recount: “I said something like, ‘That’s incredible. There’s only one person. There must be someone designated or someone who will assume the responsibility of issuing an order, you know.’ We were becoming frustrated in our attempts to get some information. What was the military response?” [Canadian Broadcasting Corporation, 9/10/2006] This lack of response to Flight 93 contrasts with the FAA’s earlier reaction to Flight 11, when Boston Center air traffic controllers contacted NORAD’s Northeast Air Defense Sector (NEADS) themselves (see (8:37 a.m.) September 11, 2001), and even called military bases directly (see 8:34 a.m. September 11, 2001 and (8:34 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 20]

Entity Tags: Ben Sliney, John White, Doug Davis, Federal Aviation Administration

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Flight 93’s transponder, which was switched off after Flight 93 was hijacked, is turned back on just before the plane crashes, thereby revealing the plane’s altitude to air traffic controllers at the FAA’s Cleveland Center. [Federal Bureau of Investigation, 9/11/2001; MSNBC, 9/11/2002] A transponder is a device that sends a plane’s identifying information, speed, and altitude to controllers’ radar screens. [Washington Post, 9/16/2001] Flight 93’s transponder was switched off at around 9:40 a.m. (see (9:40 a.m.) September 11, 2001), although Cleveland Center controllers have still been able to follow Flight 93 on “primary radar,” which shows less information about a flight (see (9:41 a.m.-10:06 a.m.) September 11, 2001). [Federal Bureau of Investigation, 1/8/2002; 9/11 Commission, 7/24/2004, pp. 29; Cleveland Plain Dealer, 7/3/2011]
Plane Shown to Be Flying at 8,200 Feet - Flight 93’s transponder is reactivated at 10:02 a.m. and 50 seconds, and then stays on for “approximately 20 seconds,” according to “information from the flight data” provided to the FBI later today by Rick Kettell, the manager of the Cleveland Center. After the transponder is turned back on, Flight 93’s radar track is observed by Cleveland Center controllers Linda Justice and Stacey Taylor. The information from the transponder shows them that Flight 93 is at an altitude of 8,200 feet. [Federal Bureau of Investigation, 9/11/2001; Federal Aviation Administration, 9/16/2001 pdf file; 9/11 Commission, 10/2/2003 pdf file]
Plane Soon Disappears from Radar Screens - Flight 93 will crash into the ground at 10:03 a.m. and 11 seconds, according to the 9/11 Commission Report, less than 30 seconds after the transponder is reactivated (see (10:03 a.m.-10:10 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 30] Cleveland Center controllers will see the plane completely disappear from their radar screens around that time. [MSNBC, 9/11/2002] A Cleveland Center controller will then report, apparently over an FAA teleconference, that Flight 93’s transponder “came on briefly and then it went back off with the primary, and now we’ve lost him completely.” [Federal Aviation Administration, 9/11/2001] “I had two radar hits on [Flight 93],” Taylor will recall, adding that she then “lost the primary target on [Flight 93] and we suspected it had gone down.” [Federal Aviation Administration, 9/16/2001 pdf file] The reason Flight 93’s transponder is switched back on just before the plane crashes is unclear. Taylor will comment, a year after 9/11: “That’s something we’ve always wanted to know. Why did the transponder come back on?” She will say Cleveland Center controllers wondered this because they believed that “the hijackers had shut it off so that they couldn’t be tracked.” [MSNBC, 9/11/2002]

Entity Tags: Stacey Taylor, Cleveland Air Route Traffic Control Center, Linda Justice

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The military liaison at the FAA’s Cleveland Center calls NORAD’s Northeast Air Defense Sector (NEADS) and alerts it to the hijacked Flight 93. According to the 9/11 Commission, this is the first notification NEADS receives about Flight 93, but it comes too late, since the plane has already crashed (see (10:06 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 30; 9/11 Commission, 8/26/2004, pp. 46 pdf file]
'Bomb on Board' Flight 93 - At 10:05 a.m., the military liaison at the Cleveland Center, who is unaware that Flight 93 has just crashed, calls NEADS to inform it that Flight 93 is heading toward Washington, DC. Even though communicating with NEADS is not one of his responsibilities, he wants to make sure it is in the loop. [Spencer, 2008, pp. 224] At NEADS, the call is answered by Tech Sergeant Shelley Watson. Shortly into the call, at 10:07, the military liaison tells her: “We got a United 93 out here. Are you aware of that?” He continues, “That has a bomb on board.” Watson asks: “A bomb on board? And this is confirmed? You have a mode three [beacon code], sir?” The military liaison replies, “No, we lost his transponder” (see (9:40 a.m.) September 11, 2001). The news about Flight 93 is shouted out to Major Kevin Nasypany, the NEADS mission crew commander. Nasypany responds: “Gimme the call sign. Gimme the whole nine yards.… Let’s get some info, real quick. They got a bomb?”
Liaison Wants Fighters Sent toward Flight 93 - The military liaison continues, asking Watson if NEADS scrambled fighter jets in response to Delta 1989, an aircraft that was mistakenly reported as having been hijacked (see (9:28 a.m.-9:33 a.m.) September 11, 2001 and 9:39 a.m. September 11, 2001). Watson replies: “We did. Out of Selfridge and Toledo” (see (9:55 a.m.) September 11, 2001 and 10:01 a.m. September 11, 2001), and says these jets are airborne. When the military liaison asks if the fighters can be directed to where Flight 93 is, Watson asks him if the Cleveland Center has latitude and longitude coordinates for this aircraft. The military liaison replies that he has not got this information available right now. All he knows is that Flight 93 has “got a confirmed bomb on board… and right now, his last known position was in the Westmoreland area.… Which is… in the Pittsburgh, Pennsylvania, area.” [North American Aerospace Defense Command, 9/11/2001; Vanity Fair, 8/1/2006]
NEADS Searches on Radar - The news of a bomb on board Flight 93 spreads quickly at NEADS, and personnel there search for the aircraft’s primary return on their radar screens. But because the plane has already crashed, they will be unable to locate it. NEADS will only learn that Flight 93 has crashed at 10:15 a.m., during a call with the FAA’s Washington Center (see 10:15 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 30-31]
FAA Failed to Notify Military Earlier - The Cleveland Center’s notification to NEADS about Flight 93 comes 39 minutes after the plane was hijacked (see (9:28 a.m.) September 11, 2001) and 33 minutes after FAA headquarters was alerted to the hijacking (see 9:34 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 11, 28] At the time NEADS is alerted to Flight 93, NORAD is similarly uninformed about this aircraft, according to the 9/11 Commission. The Commission will state, “At 10:07, its representative on the air threat conference call stated that NORAD had ‘no indication of a hijack heading to DC at this time.’” According to the Commission, the National Military Command Center (NMCC) at the Pentagon learned about the Flight 93 hijacking slightly earlier on, at 10:03 a.m. (see 10:03 a.m. September 11, 2001). However, the NMCC was notified by the White House, not the FAA. [9/11 Commission, 7/24/2004, pp. 42] A former senior FAA executive, speaking on condition of anonymity, will later try to explain why it takes the FAA so long to alert NEADS to Flight 93. He will say, “Our whole procedures prior to 9/11 were that you turned everything [regarding a hijacking] over to the FBI.” [Vanity Fair, 8/1/2006] Yet military instructions contradict this, stating, “In the event of a hijacking, the NMCC will be notified by the most expeditious means by the FAA.” [US Department of Defense, 7/31/1997 pdf file; US Department of Defense, 6/1/2001 pdf file]
NORAD Commanders Claim Earlier Awareness of Flight 93 - Two senior NORAD officials will contradict the 9/11 Commission’s conclusion, and claim they were aware of Flight 93 well before it crashed (see Shortly Before 9:36 a.m. September 11, 2001 and (9:36 a.m.-10:06 a.m.) September 11, 2001). [Filson, 2003, pp. 68, 71-73] Colonel Robert Marr, the NEADS battle commander, will tell the Commission that, while the flight was still airborne, “his focus was on UAL 93, which was circling over Chicago,” and he “distinctly remembers watching the flight UAL 93 come west, and turn over Cleveland.” [9/11 Commission, 10/27/2003 pdf file; 9/11 Commission, 1/23/2004 pdf file] Major General Larry Arnold, the commander of the Continental US NORAD Region, will recall, “[W]e watched the [Flight] 93 track as it meandered around the Ohio-Pennsylvania area and started to turn south toward DC.” [Filson, 2003, pp. 71]

Entity Tags: Cleveland Air Route Traffic Control Center, Kevin Nasypany, North American Aerospace Defense Command, Northeast Air Defense Sector, Shelley Watson

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Two senior NORAD officials, Colonel Robert Marr and Major General Larry Arnold, have to address the possibility of issuing shootdown authorization to fighter jets under their command, after a report is received about an aircraft over the White House. [Spencer, 2008, pp. 224-225]
Aircraft over White House - Marr, the battle commander at NORAD’s Northeast Air Defense Sector (NEADS) in Rome, New York, is in the NEADS battle cab. On the NEADS operations floor, mission crew commander Major Kevin Nasypany has just learned of a report of an aircraft flying over the White House (see 10:07 a.m. September 11, 2001), and now talks to Marr over the phone. Nasypany asks: “Okay, did you hear that? Aircraft over the White House. What’s the word? Intercept and what else?” Marr has a phone to each ear and does not hear what Nasypany says. Nasypany therefore repeats, “Aircraft… over… the White House!” pausing on each word for emphasis. [Vanity Fair, 8/1/2006; Spencer, 2008, pp. 224]
Commanders Discuss Shootdown Order - The news of an aircraft over the White House forces Marr and Arnold, with whom he has been communicating, to address the issue of authorizing the shooting down of aircraft. [Spencer, 2008, pp. 225] Arnold, the commander of NORAD’s Continental US Region (CONR), is at the CONR air operations center at Tyndall Air Force Base in Florida. [Code One Magazine, 1/2002] According to author Lynn Spencer, he has not yet received any instructions from his higher-ups regarding shootdown authorization. “He talked to Major General Rick Findley,” who is at NORAD’s operations center in Colorado, “and asked him to get shootdown authority from the vice president, but he’s still heard nothing back.” [Spencer, 2008, pp. 225]
Arnold Possibly Authorizes Shootdown - Arnold will later tell author Leslie Filson that he has “the authority in case of an emergency to declare a target hostile and shoot it down under an emergency condition.” [Filson, 2003, pp. 75] But according to Vanity Fair, he only passes the current request for rules of engagement further up his chain of command. [Vanity Fair, 8/1/2006] However, Spencer will claim otherwise, stating, “In light of the imminent attack on the White House,” Arnold “decides he will exercise the authority he has to protect the nation in an emergency.” He tells Marr: “We will intercept and attempt to divert. If we can’t, then we’ll shoot it down.” [Spencer, 2008, pp. 225]
Alleged Shootdown Authorization Not Passed On - Minutes later, though, Nasypany will tell his staff that the pilots that took off from Langley Air Force Base (see (9:25 a.m.-9:30 a.m.) September 11, 2001) have “negative clearance to shoot” aircraft over Washington (see 10:10 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 31] And according to the 9/11 Commission, NEADS only learns that NORAD has been given clearance to shoot down threatening aircraft at 10:31 a.m., and even then it does not pass this order along to the fighter pilots under its command (see 10:31 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 42-43]

Entity Tags: Larry Arnold, Northeast Air Defense Sector, Kevin Nasypany, Robert Marr

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The Continental United States NORAD Region (CONR) issues a message to its three air defense sectors—including the Northeast Air Defense Sector (NEADS)—stating that Vice President Dick Cheney has authorized it to shoot down suspicious aircraft.
Order Sent over Computer Chat System - About 15 minutes earlier, a military officer at the White House relayed to the Pentagon’s National Military Command Center (NMCC) that Cheney had confirmed that fighter jets were cleared to engage an inbound aircraft if they could verify that the aircraft was hijacked (see 10:14 a.m.-10:19 a.m. September 11, 2001). According to the 9/11 Commission, “It is not clear how [this] shootdown order was communicated within NORAD.” However, Major General Larry Arnold, the CONR commander, now instructs his staff to broadcast a message over a NORAD computer chat system, passing on Cheney’s authorization. The message states, “10:31 Vice president has cleared to us to intercept tracks of interest and shoot them down if they do not respond, per CONR CC [General Arnold].” The message is received at CONR’s three air defense sectors: the Western, Southeast, and Northeast. [9/11 Commission, 7/24/2004, pp. 42; Spencer, 2008, pp. 240]
Arnold Could Issue Shootdown Order Himself - Arnold, who is at the CONR air operations center at Tyndall Air Force Base in Florida, will later comment, “I have the authority in case of an emergency to declare a target hostile and shoot it down under an emergency condition… but it was comforting to know we legally had the authority from the president of the United States.” [Filson, 2002; Code One Magazine, 1/2002; Filson, 2003, pp. 75-76] The 10:31 chat message is the first notification personnel on the NEADS operations floor receive of the shootdown order. These personnel are reportedly confused over the order and do not pass it on to fighter pilots under their command (see 10:32 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 42-43; 9/11 Commission, 8/26/2004, pp. 47 pdf file]

Entity Tags: Continental US NORAD Region, Southeast Air Defense Sector, Western Air Defense Sector, Larry Arnold, Northeast Air Defense Sector

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Heather Penney Garcia.Heather Penney Garcia. [Source: Johnathon Orrell]Two F-16 fighter jets belonging to the District of Columbia Air National Guard (DCANG) take off from Andrews Air Force Base, near Washington, but they have no missiles and only training bullets for their guns. The pilots are Lieutenant Colonel Marc Sasseville and Lieutenant Heather Penney Garcia. [Filson, 2003, pp. 82; 9/11 Commission, 2004; Vogel, 2007, pp. 446]
Possibly Given Shootdown Authorization - Before they headed to their jets, Sasseville and Penney Garcia were given a short briefing by Brigadier General David Wherley, the commander of the DC Air National Guard. Wherley will later recall telling Sasseville that he has “weapons free flight-lead control,” meaning he is responsible for deciding whether to fire on hostile aircraft (see (Between 9:40 a.m. and 10:35 a.m.) September 11, 2001). [Filson, 2003, pp. 82; 9/11 Commission, 7/24/2004, pp. 44; Vogel, 2007, pp. 446] But Sasseville will say he does not recall receiving any such rules of engagement until after he has taken off. [9/11 Commission, 3/8/2004 pdf file]
Jets Only Have Training Ammunition - The two pilots run out to their jets and climb into the cockpits. But their F-16s are armed only with “hot” guns and 511 rounds of non-explosive training practice (TP) ammunition. According to Sasseville: “They had two airplanes ready to go, and were putting missiles on numbers three and four. Maintenance wanted us to take the ones with missiles, but we didn’t have time to wait on those.”
Rookie Pilot 'Never Scrambled Before' - Penney Garcia, who is a rookie pilot, will later say: “I’d never scrambled before, I’d never done this. I was screaming to the maintainers to pull the chocks, and the guys were pulling the pins to arm the guns. We were going without INS [inertial navigation system].” Sasseville and Penney Garcia are airborne about six minutes after reaching their jets. They are unaware that fighters launched from Langley Air Force Base are also flying over Washington, at around 20,000 feet (see (Between 9:49 a.m. and 11:00 a.m.) September 11, 2001). [Aviation Week and Space Technology, 9/9/2002; Filson, 2003, pp. 82]
Told to Look for Hijacked Plane - Over their radios, Sasseville and Penney Garcia receive instructions from their squadron to look for a hijacked aircraft approaching from the northwest and heading toward Georgetown (see (10:30 a.m.-10:40 a.m.) September 11, 2001). But, Sasseville will later recall, “We didn’t know what we were looking for—how high he was coming, or low, or where he was going.” [Vogel, 2007, pp. 446] He will say, “I don’t have the whole picture, but have word from Washington National Approach that something is coming.”
Pilot 'Making Things Up on the Fly' - The two jets will fly over Washington at low altitudes, around 5,000 or 6,000 feet. Sasseville will later say, “I didn’t want to get too low for a good radar angle, and not too high, so we could get somewhere fast.” He will admit that he is “making things up on the fly,” as he has no precedent to draw upon. [Aviation Week and Space Technology, 9/9/2002; Filson, 2003, pp. 82] Another DCANG pilot, Billy Hutchison, launched from Andrews four minutes before Sasseville and Penney Garcia take off, but he is airborne for less than 10 minutes (see (10:38 a.m.) September 11, 2001 and 10:47 a.m. September 11, 2001). The next DCANG jets to take off, which will be armed with missiles, launch at 11:11 a.m. (see 11:11 a.m. September 11, 2001). [9/11 Commission, 2004; 9/11 Commission, 2/17/2004; Vogel, 2007, pp. 446]

Entity Tags: Heather Penney Garcia, David Wherley, District of Columbia Air National Guard, Andrews Air Force Base, 121st Fighter Squadron, Marc Sasseville

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Weapons load crew members from the District of Columbia Air National Guard arming an F-16 on September 11.Weapons load crew members from the District of Columbia Air National Guard arming an F-16 on September 11. [Source: Corensa Brooks / District of Columbia Air National Guard] (click image to enlarge)Two District of Columbia Air National Guard (DCANG) fighter jets take off from Andrews Air Force Base, near Washington, to defend the capital, the first DCANG planes to launch armed with missiles as well as bullets. [Aviation Week and Space Technology, 9/9/2002; 9/11 Commission, 2004; 9/11 Commission, 2/17/2004; 9/11 Commission, 3/11/2004 pdf file] The two F-16s are piloted by Captain Brandon Rasmussen and Major Daniel Caine. [Aviation Week and Space Technology, 9/9/2002] Although Caine was his unit’s supervisor of flying (SOF) this morning, he decided earlier on that he was going to get airborne, and so Lieutenant Colonel Phil Thompson has taken his place as SOF (see (Shortly After 9:35 a.m.) September 11, 2001). [Filson, 2003, pp. 76; Spencer, 2008, pp. 184]
Commander Supposedly Gave Shootdown Authority - As Caine and Rasmussen were passing the SOF area on the way to their fighters, they were quickly briefed by Brigadier General David Wherley, the commander of the DC Air National Guard. Wherley had by then received instructions from the Secret Service for his fighter jets to follow (see (10:15 a.m.) September 11, 2001 and (Between 10:16 a.m. and 10:35 a.m.) September 11, 2001). According to author Lynn Spencer, he told the two pilots: “You need to establish a CAP [combat air patrol] over Washington. Intercept any incoming aircraft 60 miles out and use whatever force necessary to keep it from targeting buildings downtown.” Wherley said, “You will be weapons free,” which means the decision whether to fire on a hostile aircraft rests with the lead pilot, and added, “Just be careful.” [9/11 Commission, 7/24/2004, pp. 44; Spencer, 2008, pp. 238] However, Rasmussen will contradict this account, saying that once he is airborne, “we still haven’t been told, ‘You are clear to engage anybody.’ They just said, ‘Get airborne as quick as you can.’” But while the two pilots were getting suited up ready to fly, Caine, who will be the flight lead, had reassured Rasmussen that he would take responsibility for firing on any hostile planes. He’d said: “Whatever you do, don’t be the first one to shoot.… Let me be the first one to shoot, if it comes to that, and then do what I do.” [Rasmussen, 9/18/2003]
Fighters Loaded with Missiles - Three DCANG jets took off from Andrews earlier on, but none of them were armed with missiles (see (10:38 a.m.) September 11, 2001 and 10:42 a.m. September 11, 2001). [Vogel, 2007, pp. 446] Missiles were loaded onto Caine and Rasmussen’s F-16s while they were sitting in the cockpits. [Aviation Week and Space Technology, 9/9/2002] Rasmussen will later recall that “we were probably 20 to 30 minutes behind” the previous two jets to launch, “because they were loading heat-seeking missiles on the aircraft.… Once they armed us up, we just rolled right down the runway and blasted off.” The jets take off with hot guns and two AIM-9 Sidewinder missiles each. According to Rasmussen, this is the first time he has flown with live missiles. He will say, “I had never flown with real missiles and had never so much as seen them on the jet.”
Communicate with FAA Controllers - After taking off, Caine and Rasmussen communicate with the FAA’s Washington Center, “primarily to control us and give us an idea of the air picture,” according to Rasmussen. The Washington Center normally controls all of the air traffic in the area. However, its controllers are not trained as weapons controllers. Rasmussen will say: “[W]e’re used to working with AWACS [Airborne Warning and Control System] weapons controllers or GCI [ground control intercept].” GCI is “a ground-based radar facility with weapons controllers who will give you the tactical air picture; control and coordinate who is targeting what aircraft; and run the air war that way.” [Filson, 2003, pp. 84; Rasmussen, 9/18/2003]
Airborne for 3-4 Hours - DCANG pilot Marc Sasseville, who took off at 10:42 a.m., was initially the CAP commander, but Caine takes over this responsibility from him once he is in the air. [9/11 Commission, 3/8/2004 pdf file; Vogel, 2007, pp. 446] Caine and Rasmussen will remain airborne for three or four hours, which is at least twice as long as the usual maximum duration for an air-to-ground sortie, of about an hour and a half. [Rasmussen, 9/18/2003]

Entity Tags: 121st Fighter Squadron, Daniel Caine, Washington Air Route Traffic Control Center, District of Columbia Air National Guard, David Wherley, Brandon Rasmussen

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Logo of the 192nd Fighter Wing.Logo of the 192nd Fighter Wing. [Source: Air National Guard]More fighter jets arrive over Washington, DC. These include F-16s from Richmond, Virginia, and Atlantic City, New Jersey. [Aviation Week and Space Technology, 9/9/2002] The Atlantic City jets belong to the 177th Fighter Wing (see (Shortly After 9:03 a.m.) September 11, 2001), and the Richmond jets belong to the 192nd Fighter Wing. [GlobalSecurity (.org.), 10/21/2001; Code One Magazine, 10/2002] Fighters from Langley Air Force Base in Virginia (see (Between 9:49 a.m. and 11:00 a.m.) September 11, 2001) and Andrews Air Force Base, just outside Washington (see 10:42 a.m. September 11, 2001 and 11:11 a.m. September 11, 2001), are already flying over the capital. Captain Brandon Rasmussen, who took off from Andrews at 11:11 a.m., actually flies out to intercept the fighters from Richmond, apparently not realizing who they are. He will later recall: “I ended up running an intercept out of a two-ship out of Richmond, two-ship F-16 out of Richmond that just came flying north. In essence, we would find whatever we could on the radar, ask [the FAA’s] Washington Center if they knew who it was, and if they didn’t, we would run an intercept on them to visual identify who they were.” [Rasmussen, 9/18/2003] According to Aviation Week and Space Technology magazine, with jets from different units arriving over Washington, “The air picture was confused, at best, and radio frequencies were alive with chatter.” [Aviation Week and Space Technology, 9/9/2002]

Entity Tags: 177th Fighter Wing, Brandon Rasmussen, 192nd Fighter Wing, Washington Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

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