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Context of '8:37 a.m. September 11, 2001: Flight 175 Pilots Asked to Look for Flight 11'

This is a scalable context timeline. It contains events related to the event 8:37 a.m. September 11, 2001: Flight 175 Pilots Asked to Look for Flight 11. You can narrow or broaden the context of this timeline by adjusting the zoom level. The lower the scale, the more relevant the items on average will be, while the higher the scale, the less relevant the items, on average, will be.

Flight controllers ask the United Airlines Flight 175 pilots to look for a lost American Airlines plane 10 miles to the south—a reference to Flight 11. They respond that they can see it. They are told to keep away from it. [Guardian, 10/17/2001; Boston Globe, 11/23/2001; 9/11 Commission, 6/17/2004] Apparently, Flight 175 is not told Flight 11 has been hijacked. Flight 175 itself is hijacked a few minutes later (see 8:41 a.m.-8:42 a.m. September 11, 2001).

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Senior United Airlines personnel are, unusually, not informed about air traffic control communications with Flight 175. At 8:41 a.m., the pilots of Flight 175 reported to air traffic controllers that they heard “a suspicious transmission” from another aircraft during their departure out of Boston (see 8:41 a.m.-8:42 a.m. September 11, 2001). Yet the details of this communication with Flight 175 are not passed on to personnel at the United Airlines System Operations Control (SOC) center, just outside Chicago. [9/11 Commission, 8/26/2004, pp. 20]
Manager Receives 'No Relevant Information about the Hijackings' - Rich Miles, the manager on duty at the SOC, will later tell the 9/11 Commission that “[w]hile his experience and expectation was that [FAA air traffic control] would communicate to him and to the SOC about ‘strange’ or unusual communications from the cockpit… he could not recall any such communications on 9/11.” He will say that although, “typically, he would receive relevant information from the [air traffic control] system,” he receives “no relevant information about the hijackings” on this day. [9/11 Commission, 11/21/2003 pdf file]
Other Airline Personnel Unaware of Flight 175 Communications - None of the other senior United Airlines officials on duty at the SOC are told about the 8:41 a.m. report made by the pilots of Flight 175. [9/11 Commission, 8/26/2004, pp. 20] These officials will tell the 9/11 Commission that “the dispatchers and managers at the SOC” are in fact “not aware of any communications” between FAA controllers and Flight 175 this morning. [9/11 Commission, 11/20/2003 pdf file] The 9/11 Commission will describe, “SOC personnel at United that we talked to had no idea of the extent of interaction of the [Flight 175] crew with the saga of [Flight 11].” The Commission will add, “We walked down a list of indicators,” but state, “Until we mentioned them, no one we talked to [at United Airlines] was aware of those occurrences.” [9/11 Commission, 11/17/2003 pdf file]
Controllers Communicate with Pilots, Not Dispatchers - The United Airlines officials will say, however, that, “first and foremost,” FAA controllers “communicated directly with airline pilots, not the dispatchers” at the airline. [9/11 Commission, 11/20/2003 pdf file] Ed Ballinger, the United Airlines dispatcher responsible for Flight 175, will comment that “he did not feel that [air traffic control] was under any obligation to share such information [as the details of the 8:41 a.m. communication] with him, because it didn’t apparently affect the safety of any of his flights.” [9/11 Commission, 4/14/2003 pdf file]
Airline Not Advised to Notify Other Planes about Hijackings - The United Airlines officials who talk with the 9/11 Commission will also recall that “they never received any communication… from the FAA or the air traffic control system advising United to contact its aircraft about the hijackings.” The 9/11 Commission will not offer any explanation for the lack of communication between air traffic control and United Airlines. [9/11 Commission, 8/26/2004, pp. 20]

Entity Tags: Federal Aviation Administration, United Airlines, Rich Miles, Ed Ballinger

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An air traffic controller at the FAA’s Indianapolis Center contacts the American Airlines dispatch office in Texas, and informs it that contact has been lost with Flight 77. The controller is a sector radar associate, whose job is to help with hand-offs and to coordinate with other sectors and facilities. He speaks to American Airlines dispatcher Jim McDonnell. [9/11 Commission, 8/26/2004, pp. 30; Spencer, 2008, pp. 63] The controller begins, “This is Indianapolis Center trying to get a hold of American 77.” McDonnell asks for clarification, “Who you trying to get a hold of?” and the controller replies: “American 77.… On frequency 120.27.… We were talking to him and all of a sudden it just, uh…” McDonnell interjects: “Okay, all right. We’ll get a hold of him for you.” The call comes to an abrupt end and the controller then continues trying to contact Flight 77. [New York Times, 10/16/2001; Spencer, 2008, pp. 63-64] Soon after this call, American Airlines’ executive vice president of operations, Gerard Arpey, will give an order to stop all American flight takeoffs in the Northeast US (see Between 9:00 a.m. and 9:10 a.m. September 11, 2001). By 8:59 a.m., American Airlines begins attempts to contact Flight 77 using ACARS (a digital communications system used primarily for aircraft-to-airline messages). Within minutes, some time between 9:00 a.m. and 9:10 a.m., American will get word that United Airlines also has lost contact with a missing airliner (presumably Flight 175). When reports of the second WTC crash come through after 9:03 a.m., one manager will mistakenly shout, “How did 77 get to New York and we didn’t know it?” [Wall Street Journal, 10/15/2001; 9/11 Commission, 7/24/2004, pp. 454; 9/11 Commission, 8/26/2004, pp. 31] The sector radar associate at the Indianapolis Center will call American Airlines again about Flight 77 at 9:02, and again speak with McDonnell (see 9:02 a.m. September 11, 2001). [New York Times, 10/16/2001]

Entity Tags: American Airlines, Indianapolis Air Route Traffic Control Center, Jim McDonnell

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

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