!! History Commons Alert, Exciting News

Context of '8:49 a.m. September 11, 2001: Message about Hijacking of Flight 11 Sent to Key American Airlines Officials'

This is a scalable context timeline. It contains events related to the event 8:49 a.m. September 11, 2001: Message about Hijacking of Flight 11 Sent to Key American Airlines Officials. You can narrow or broaden the context of this timeline by adjusting the zoom level. The lower the scale, the more relevant the items on average will be, while the higher the scale, the less relevant the items, on average, will be.

Page 1 of 3 (213 events)
previous | 1, 2, 3 | next

Captain Tom Herring, an F-15 pilot with the Florida Air National Guard.Captain Tom Herring, an F-15 pilot with the Florida Air National Guard. [Source: Airman]Fighter jets are regularly scrambled by the North American Aerospace Defense Command (NORAD) in response to suspicious or unidentified aircraft flying in US airspace in the years preceding 9/11. [General Accounting Office, 5/3/1994, pp. 4; Associated Press, 8/14/2002] For this task, NORAD keeps a pair of fighters on “alert” at a number of sites around the US. These fighters are armed, fueled, and ready to take off within minutes of receiving a scramble order (see Before September 11, 2001). [American Defender, 4/1998; Air Force Magazine, 2/2002; Bergen Record, 12/5/2003; Grant, 2004, pp. 14] Various accounts offer statistics about the number of times fighters are scrambled:
bullet A General Accounting Office report published in May 1994 states that “during the past four years, NORAD’s alert fighters took off to intercept aircraft (referred to as scrambled) 1,518 times, or an average of 15 times per site per year.” Of these incidents, the number of scrambles that are in response to suspected drug smuggling aircraft averages “one per site, or less than 7 percent of all of the alert sites’ total activity.” The remaining activity, about 93 percent of the total scrambles, “generally involved visually inspecting unidentified aircraft and assisting aircraft in distress.” [General Accounting Office, 5/3/1994, pp. 4]
bullet In the two years from May 15, 1996 to May 14, 1998, NORAD’s Western Air Defense Sector (WADS), which is responsible for the “air sovereignty” of the western 63 percent of the continental US, scrambles fighters 129 times to identify unknown aircraft that might be a threat. Over the same period, WADS scrambles fighters an additional 42 times against potential and actual drug smugglers. [Washington National Guard, 1998]
bullet In 1997, the Southeast Air Defense Sector (SEADS)—another of NORAD’s three air defense sectors in the continental US—tracks 427 unidentified aircraft, and fighters intercept these “unknowns” 36 times. The same year, NORAD’s Northeast Air Defense Sector (NEADS) handles 65 unidentified tracks and WADS handles 104 unidentified tracks, according to Major General Larry Arnold, the commander of the Continental United States NORAD Region on 9/11. [American Defender, 4/1998]
bullet In 1998, SEADS logs more than 400 fighter scrambles. [Grant, 2004, pp. 14]
bullet In 1999, Airman magazine reports that NORAD’s fighters on alert at Homestead Air Reserve Base in Florida are scrambled 75 times per year, on average. According to Captain Tom Herring, a full-time alert pilot at the base, this is more scrambles than any other unit in the Air National Guard. [Airman, 12/1999]
bullet General Ralph Eberhart, the commander of NORAD on 9/11, will later state that in the year 2000, NORAD’s fighters fly 147 sorties. [9/11 Commission, 6/17/2004 pdf file]
bullet According to the Calgary Herald, in 2000 there are 425 “unknowns,” where an aircraft’s pilot has not filed or has deviated from a flight plan, or has used the wrong radio frequency, and fighters are scrambled 129 times in response. [Calgary Herald, 10/13/2001]
bullet Between September 2000 and June 2001, fighters are scrambled 67 times to intercept suspicious aircraft, according to the Associated Press. [Associated Press, 8/14/2002]
Lieutenant General Norton Schwartz, the commander of the Alaskan NORAD Region at the time of the 9/11 attacks, will say that before 9/11, it is “not unusual, and certainly was a well-refined procedure” for NORAD fighters to intercept an aircraft. He will add, though, that intercepting a commercial airliner is “not normal.” [Air Force Magazine, 9/2011 pdf file] On September 11, 2001, NEADS scrambles fighters that are kept on alert in response to the hijackings (see 8:46 a.m. September 11, 2001 and 9:24 a.m. September 11, 2001). [New York Times, 10/16/2001; 9/11 Commission, 7/24/2004, pp. 20, 26-27]

Entity Tags: Larry Arnold, North American Aerospace Defense Command, Northeast Air Defense Sector, Western Air Defense Sector, Norton Schwartz, Southeast Air Defense Sector, Ralph Eberhart, Tom Herring

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A 20-year-old Ethiopian man hijacks a Lufthansa Airbus bound from Frankfurt to Addis Ababa, via Cairo. Wielding a gun (which is subsequently found to be just a starter pistol), he forces the pilot to divert the plane to New York. The 11-hour ordeal ends after the plane lands at JFK International Airport and the hijacker surrenders to the FBI. [CNN, 3/14/1996; Guardian, 2/8/2000; 9/11 Commission, 7/24/2004, pp. 457]
Fears of Plane Being Crashed - Journalist Eric Margolis, who is on the plane, will later say that he and the other passengers are “convinced the hijacker… intended to crash the plane into Manhattan.” [Eric Margolis (.com), 2/13/2000] While giving television commentary on the morning of 9/11, Larry Johnson—currently the deputy director of the State Department’s Office of Counter Terrorism—will say it was feared when the plane was flown to New York “that it might be crashed into something.” [NBC, 9/11/2001]
Air Force Responds - In response to the hijacking, F-15 fighter jets are scrambled from Otis Air National Guard Base in Cape Cod, Massachusetts, from where fighters will also be launched in response to the first hijacking on 9/11 (see 8:46 a.m. September 11, 2001). Later, F-16s are scrambled from Atlantic City, New Jersey. The fighters intercept the Lufthansa aircraft off the coast of eastern Canada, and initially trail it from a distance of about ten miles. As the plane approaches JFK Airport, the fighters move in to a distance of five miles. They do a low fly-by as the plane lands at JFK. They circle overhead for a while, until the hijacking situation is resolved, and then return to their bases. [Spencer, 2008, pp. 29]
Participants in Response Also Involved on 9/11 - This is the last hijacking to occur prior to 9/11 involving US air traffic controllers, FAA management, and military coordination. [9/11 Commission, 7/24/2004, pp. 14; Utica Observer-Dispatch, 8/5/2004] At least two of the military personnel who participate in the response to it will play key roles in responding to the 9/11 attacks. Robert Marr, who on 9/11 will be the battle commander at NORAD’s Northeast Air Defense Sector (NEADS), is currently the assistant deputy commander of operations at Griffiss Air Force Base in Rome, NY. [Post-Standard (Syracuse), 3/27/2005] On this occasion, he talks with his counterpart at the FAA and explains that the FAA needs to start a request up its chain of command, so the military can respond quickly if the hijacking—which takes place in Europe—comes to the United States. He then informs his own chain of command to be prepared for a request for military assistance from the FAA. Several hours later, Marr is notified that military assistance has been authorized, and the fighter jets are scrambled from Otis and Atlantic City. [Spencer, 2008, pp. 26-27] Timothy Duffy, who will be one of the F-15 pilots that launches from Otis Air Base in response to the first hijacking on 9/11, is also involved. His role on this occasion is unreported, though presumably he pilots one of the jets scrambled from Otis after the Lufthansa plane. [Spencer, 2008, pp. 29]

Entity Tags: Federal Bureau of Investigation, Federal Aviation Administration, Larry C. Johnson, Northeast Air Defense Sector, Robert Marr, Otis Air National Guard Base, Timothy Duffy

Timeline Tags: Complete 911 Timeline

Robert Marr, who on 9/11 will be the battle commander at NORAD’s Northeast Air Defense Sector (NEADS), gains experience in military training exercises. After flying on active duty for nearly 18 years, in 1994 Marr leaves the service. For 20 months, he works as the captain of a Lear 36 business jet that is contracted as part of a simulated “target force,” hired to stage attacks on the United States. In 1996 he returns to NEADS as the director of exercise and analysis. In this post, Marr no doubt gains further experience around military exercises. In 1998, he is named vice commander of NEADS, and in 1999 he will be promoted to become the commander of NEADS. [Post-Standard (Syracuse), 3/27/2005; Spencer, 2008, pp. 5-6] Marr’s particular experience around military exercises is notable, since NEADS will be in the middle of a major training exercise on the morning of 9/11 (see (6:30 a.m.) September 11, 2001). [Newhouse News Service, 1/25/2002]

Entity Tags: Northeast Air Defense Sector, Robert Marr

Timeline Tags: Complete 911 Timeline

A modernization program of the 1st Air Force’s air operation centers, which include NORAD’s Northeast Air Defense Sector (NEADS), is started. Over the next several years, Litton Data Systems is tasked with computerizing the way the Air National Guard accomplishes its air sovereignty mission, which is the surveillance of US skies in coordination with the FAA. Until now, flight plans from the FAA have been “compiled in logs and have to be searched by hand to identify aircraft,” according to National Guard magazine. “The new system will mean fewer manual inquiries and phone contact with FAA officials about commercial aircraft. The FAA flight plan is now hooked up via computer with the new R/SAOCs [Regional/Sector Air Operation Centers] so operators can easily track friendly aircraft through our air space without having to get someone on the phone or thumb through written log books of flight plans. Composite air pictures are now shown in real time on the screen with no delay in transmission. Plans on the screen are shown as they are happening.” The software also allows computer simulations to be used for training purposes, so operators can “go through a situation at their terminals as if it were happening.” Col. Dan Navin, the special assistant to the commander of 1st Air Force, says, “It will enhance our ability to do what many say is the most important job of the Air Force, and that is air sovereignty.” The new systems should be fully operational in all seven 1st Air Force air operation centers by 2003. [National Guard, 9/1997] It is possible that this software is being used on the morning of 9/11, when a NORAD training exercise will include simulated information, known as “inject,” being shown on its radar screens (see (9:00 a.m.) September 11, 2001). [Toronto Star, 12/9/2001]

Entity Tags: Northeast Air Defense Sector, 1st Air Force, Air National Guard, Litton Data Systems

Timeline Tags: Complete 911 Timeline

At its operations center in Cheyenne Mountain, Colorado, the North American Aerospace Defense Command (NORAD) practices dealing with hijackings five times per month, on average, during training exercises. A NORAD document produced a month after 9/11 will state that the Cheyenne Mountain Operations Center (CMOC) “routinely conducts the Amazon Arizona series of internal exercises that include hijack scenarios.” Prior to September 11, 2001, the document continues, “CMOC averaged five hijack training events each month.” Further details of these “Amazon Arizona” exercises are unstated in the document. [North American Aerospace Defense Command, 10/13/2001] But other sources provide additional information about what they might entail.
Exercises Are 'One of the Busiest Times' in Operations Center - According to a 1989 NORAD document, “Arizona” exercises are a “Cheyenne Mountain Air Force Base internal system training mission.” [North American Aerospace Defense Command, 8/25/1989] And in 2004, NORAD will state that its exercises before 9/11 that include hijacking scenarios test “track detection and identification; scramble and interception; hijack procedures; internal and external agency coordination; and operational security and communications security procedures.” [CNN, 4/19/2004] According to Stacey Knott, a technician at the CMOC, “One of the busiest times” in the operations center “is during exercises.… We have the battle staff and CAT [Crisis Action Team] in here; generals and admirals are running in and out.” Knott has said that exercises at the CMOC give her “an idea what things would be like if something were to go down,” and so, “[i]f something actually did happen, we’d be ready for it.” [Airman, 1/1996]
Operations Center Is 'Focal Point for Air Defense Operations' - It is unclear over what period up to 9/11 the CMOC averages five hijack training events per month. It appears to be at least going back to 1998: In 2003, Ken Merchant, NORAD’s joint exercise design manager, will tell the 9/11 Commission that his office keeps computer hard drive information about NORAD exercises “roughly” back to that year. Merchant will add that he “did not believe that his office retained other exercise information, such as after-action reviews, for exercises prior to 1998.” [9/11 Commission, 11/14/2003 pdf file] According to NORAD’s website, “the Cheyenne Mountain Operations Center provides warning of ballistic missile or air attacks against North America, assists the air sovereignty mission for the United States and Canada, and, if necessary, is the focal point for air defense operations to counter enemy bombers or cruise missiles.” [North American Aerospace Defense Command, 11/27/1999] On the morning of 9/11, members of the battle staff at the CMOC will be participating in the exercise Vigilant Guardian (see (6:30 a.m.) September 11, 2001). [Airman, 3/2002; 9/11 Commission, 3/1/2004 pdf file]

Entity Tags: Stacey Knott, Amazon Arizona, North American Aerospace Defense Command, Ken Merchant

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Bombings of the Nairobi, Kenya, US embassy (left), and the Dar es Salaam, Tanzania, US embassy (right).Bombings of the Nairobi, Kenya, US embassy (left), and the Dar es Salaam, Tanzania, US embassy (right). [Source: Associated Press]Two US embassies in Africa are bombed within minutes of each other. At 10:35 a.m., local time, a suicide car bomb attack in Nairobi, Kenya, kills 213 people, including 12 US nationals, and injures more than 4,500. Mohamed al-Owhali and someone known only as Azzam are the suicide bombers, but al-Owhali runs away at the last minute and survives. Four minutes later, a suicide car bomb attack in Dar es Salaam, Tanzania, kills 11 and injures 85. Hamden Khalif Allah Awad is the suicide bomber there. The attacks will be blamed on al-Qaeda. [PBS Frontline, 2001; United States of America v. Usama Bin Laden, et al., Day 38, 5/2/2001] The Tanzania death toll is low because, remarkably, the attack takes place on a national holiday so the US embassy there is closed. [Miller, Stone, and Mitchell, 2002, pp. 195] The attack shows al-Qaeda has a capability for simultaneous attacks. The Tanzania bombing appears to have been a late addition, as one of the arrested bombers will allegedly tell US agents that it was added to the plot only about 10 days in advance. [United State of America v. Usama bin Laden, et al., Day 14, 3/7/2001] A third attack against the US embassy in Uganda does not take place due to a last-minute delay (see August 7, 1998). [Associated Press, 9/25/1998] August 7, 1998, is the eighth anniversary of the arrival of US troops in Saudi Arabia and some people will speculate that this is the reason for the date of the bombings. [Gunaratna, 2003, pp. 46] In the 2002 book The Cell, reporters John Miller, Michael Stone, and Chris Mitchell will write: “What has become clear with time is that facets of the East Africa plot had been known beforehand to the FBI, the CIA, the State Department, and to Israeli and Kenyan intelligence services.… [N]o one can seriously argue that the horrors of August 7, 1998, couldn’t have been prevented.” They will also comment, “Inexplicable as the intelligence failure was, more baffling still was that al-Qaeda correctly presumed that a major attack could be carried out by a cell that US agents had already uncovered.” [Miller, Stone, and Mitchell, 2002, pp. 195, 206] After 9/11, it will come to light that three of the alleged hijackers, Khalid Almihdhar, Nawaf Alhazmi, and Salem Alhazmi, had some involvement in the bombings (see October 4, 2001, Late 1999, and 1993-1999) and that the US intelligence community was aware of this involvement by late 1999 (see December 15-31, 1999), if not before.

Entity Tags: Salem Alhazmi, Nawaf Alhazmi, Mohamed al-Owhali, Hamden Khalif Allah Awad, Khalid Almihdhar, Al-Qaeda, Azzam

Timeline Tags: Complete 911 Timeline

John Hamre.John Hamre. [Source: R. D. Ward / US Department of Defense]The North American Aerospace Defense Command (NORAD) conducts an exercise, called Vigilant Virgo 99-1, in which simulated missiles are injected into its radar systems, apparently similar to the way simulated information will be injected onto its radar screens for a training exercise on the morning of September 11, 2001. [US Department of Defense, 1/15/1999; Toronto Star, 12/9/2001; Arkin, 2005, pp. 546] In August 1998, Secretary of Defense William Cohen directed the commanders in chief who are responsible for the Department of Defense’s unified combatant commands to plan, carry out, and report on a series of simulated Year 2000 “operational evaluations.” [United States General Accounting Office, 6/1999, pp. 8 pdf file; United States General Accounting Office, 11/1999, pp. 15 pdf file] Vigilant Virgo is the first in a series of NORAD operational evaluations that are going to be held in response to this order. [US Department of Defense, 1/15/1999; United States General Accounting Office, 6/1999, pp. 2 pdf file; Military Operations Research Society, 6/22/1999, pp. 193 pdf file]
Exercise Tests NORAD's Year 2000 Preparedness - The three-day exercise is intended to evaluate if NORAD’s systems are vulnerable to the Year 2000 (Y2K) computer problem, which would be caused by computers being unable to properly read dates at the start of the new millennium. [US Department of Defense, 1/15/1999; New York Times, 2/9/1999] It evaluates the capability of NORAD’s systems to track and forward information about missile and space air threats when the command’s clocks are rolled forward to January 1, 2000. [United States General Accounting Office, 6/1999, pp. 8-9 pdf file] The exercise is a collaborative effort in which NORAD is supported by personnel, equipment, and facilities belonging to the US Space Command and the US Strategic Command. [US Department of Defense, 1/14/1999; US Department of Defense, 1/15/1999]
'Missile Events' Are Injected into NORAD's Sensors - Vigilant Virgo focuses on the missile warning element of NORAD’s integrated tactical warning and attack assessment function. [United States General Accounting Office, 6/1999, pp. 11 pdf file; Military Operations Research Society, 6/22/1999, pp. 193 pdf file] It involves “well over 30 missile events” being “injected” into NORAD’s sensors, according to Lieutenant Colonel Warren Patterson, a member of the Joint Staff Year 2000 Task Force. These simulated events involve data that is injected “as though it [is] being sensed for the first time by a radar site,” Deputy Secretary of Defense John Hamre will later describe. Some of the simulations involve mass attacks, while others involve attacks by a single missile. [US Department of Defense, 1/15/1999] The Y2K preparedness of the entire ground radar array network is analyzed during the exercise. [Bulletin of the Atomic Scientists, 3/1999]
Exercise Finds No Vulnerabilities in NORAD's Systems - Vigilant Virgo will be considered a success. The exercise will find that there is “no degradation in any of the systems, whether they were in the Year 2000 environment, the virtual Year 2000 environment, or whether they were in the real world, 1998 environment,” Patterson will say. “We are highly confident now, at this point, that CINC [commander in chief] NORAD can do his early warning mission,” he will conclude. [US Department of Defense, 1/15/1999]
Exercise on 9/11 Will Use Simulated Radar Information - NORAD is the military organization responsible for monitoring and defending North American airspace. [9/11 Commission, 7/24/2004, pp. 16; Department of National Defence, 7/25/2017] Personnel at its Northeast Air Defense Sector (NEADS), based in Rome, New York, will be responsible for coordinating the military’s response to the 9/11 hijackings. [Shenon, 2008, pp. 203] It will be conducting an exercise on the morning of September 11, 2001, which, like Vigilant Virgo, involves simulated information being injected onto its radar screens (see (9:00 a.m.) September 11, 2001, 9:34 a.m. September 11, 2001, and 10:12 a.m. September 11, 2001). [Toronto Star, 12/9/2001] NORAD will conduct a follow-on exercise to Vigilant Virgo from February 15 to February 28, 1999, called Amalgam Virgo 99-2, which will involve a comprehensive evaluation of its systems for aerospace control, air warning, missile warning, and space warning. [United States General Accounting Office, 6/1999, pp. 11 pdf file; Arkin, 2005, pp. 253-254] Whether that exercise will involve simulated information being injected onto radar screens is unclear.

Entity Tags: US Strategic Command, Vigilant Virgo, North American Aerospace Defense Command, Warren Patterson, John J. Hamre, US Space Command

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Ex-President Bush Sr. meeting with Saudi Arabia’s King Fahd on behalf of the Carlyle Group in 2000.
Ex-President Bush Sr. meeting with Saudi Arabia’s King Fahd on behalf of the Carlyle Group in 2000. [Source: Saudi Embassy]Former President George H. W. Bush meets with the bin Laden family on behalf of the Carlyle Group. He had also met with them in November 1998 (see November 1998), but it is not known if he meets with them again after this. Bush denies this meeting took place until a thank you note is found confirming that it took place. [Wall Street Journal, 9/27/2001; Guardian, 10/31/2001]

Entity Tags: Bin Laden Family, Carlyle Group, George Herbert Walker Bush

Timeline Tags: Complete 911 Timeline

Attendees of the Malaysian summit. Top row, from left: Nawaf Alhazmi, Khalid Almihdhar, Khalid Shaikh Mohammed. Middle row, from left: Khallad bin Attash, Abd al-Rahim al-Nashiri, Hambali. Bottom row, from left: Yazid Sufaat, Ramzi bin al-Shibh, Abu Bara al-Taizi. Attendees of the Malaysian summit. Top row, from left: Nawaf Alhazmi, Khalid Almihdhar, Khalid Shaikh Mohammed. Middle row, from left: Khallad bin Attash, Abd al-Rahim al-Nashiri, Hambali. Bottom row, from left: Yazid Sufaat, Ramzi bin al-Shibh, Abu Bara al-Taizi. [Source: FBI]About a dozen of Osama bin Laden’s trusted followers hold a secret, “top-level al-Qaeda summit” in the city of Kuala Lumpur, Malaysia. [CNN, 8/30/2002; San Diego Union-Tribune, 9/27/2002] According to an unnamed senior CIA official, before the summit started, the CIA learned that “11 young guys” were going to attend, and “young guys” is slang for operatives traveling. [Bamford, 2008, pp. 18] Plans for the October 2000 bombing of the USS Cole (see October 12, 2000) and the 9/11 attacks are discussed. [USA Today, 2/12/2002; CNN, 8/30/2002] At the request of the CIA, the Malaysian Secret Service monitors the summit and then passes the information on to the US (see January 5-8, 2000 and Shortly After). Attendees of the summit are said to include:
Nawaf Alhazmi and Khalid Almihdhar - The CIA and FBI will later miss many opportunities to foil the 9/11 plot through Alhazmi and Almihdhar and the knowledge of their presence at this summit. The CIA already knows many details about these two by the time the summit begins (see January 2-4, 2000), and tracked Almihdhar as he traveled to it (see January 2-5, 2000).
Yazid Sufaat - Sufaat is a Malaysian who owns the condominium where the summit is held. He is also a trained biologist and is said to be a leading figure in al-Qaeda’s attempts to get a biological or chemical weapon. [New York Times, 1/31/2002; Newsweek, 6/2/2002] Malaysian officials also recognize Sufaat from summit surveillance photos, as he is a long-time Malaysian resident (see Shortly After January 8, 2000). [New Straits Times, 2/10/2002] A possibility to expose the 9/11 plot through Sufaat’s presence at this summit will later be missed in September 2000 (see September-October 2000). Sufaat will travel to Afghanistan in June 2001 and be arrested by Malaysian authorities when he returns to Malaysia in late 2001 (see December 19, 2001). [Australian, 12/24/2002] He will be released in 2008 (see December 4, 2008).
Hambali - An Indonesian militant known as Hambali, or Nurjaman Riduan Isamuddin [BBC, 8/15/2003] , was heavily involved in the Bojinka plot, an early version of the 9/11 plot (see January 6, 1995 and June 1994). [CNN, 3/14/2002; CNN, 8/30/2002] The FBI was aware of who he was and his connections to the Bojinka plot at least by 1999 and identified a photograph of him by that time (see May 23, 1999). He will be arrested by Thai authorities in August 2003 (see August 12, 2003). [CNN, 8/14/2003; CBS News, 8/15/2003] Malaysian officials recognize Hambali from summit surveillance photos, as he is a long-time Malaysian resident. But the US does not tell them of his Bojinka connections, so they will not know to arrest him after the summit is over (see Shortly After January 8, 2000). [New Straits Times, 2/10/2002]
Khalid Shaikh Mohammed - Mohammed is sometimes referred to as “KSM,” an al-Qaeda leader and the alleged “mastermind” of the 9/11 attacks. The US has known KSM is an Islamic militant since the exposure of Operation Bojinka in January 1995 (see January 6, 1995), and knows what he looks like. US officials will state that they only realized the summit was important in 2001, but the presence of KSM should have proved its importance. [Los Angeles Times, 2/2/2002] Although the possible presence of KSM at this summit will be disputed by US officials, one counterterrorism expert will testify before the 9/11 Commission in 2003 that he has access to transcripts of KSM’s interrogations since his capture, and that KSM has admitted leading this summit and telling the attendees about a planes-as-weapons plot targeting the US (see July 9, 2003). [Newsweek, 7/9/2003; New York Post, 7/10/2003] Many other media reports will identify him as being there. [Independent, 6/6/2002; CNN, 8/30/2002; CNN, 11/7/2002; Canadian Broadcasting Corporation, 10/29/2003] For instance, according to Newsweek: “Mohammed’s presence would make the intelligence failure of the CIA even greater. It would mean the agency literally watched as the 9/11 scheme was hatched—and had photographs of the attack’s mastermind… doing the plotting.” [Newsweek, 7/9/2003] In Hambali’s 2008 Guantanamo file, it will be mentioned that KSM stays a week at Sufaat’s condominium with Alhazmi and Almihdhar, which would seem to make clear that KSM is there for the entire duration of the summit (see Early January 2000). [US Department of Defense, 10/30/2008]
Khallad bin Attash - Khallad bin Attash, a “trusted member of bin Laden’s inner circle,” is in charge of bin Laden’s bodyguards, and serves as bin Laden’s personal intermediary at least for the USS Cole bombing. [Newsweek, 9/20/2001 pdf file] He is also thought to be a “mastermind” of that attack. Attash is reportedly planning to be one of the 9/11 hijackers, but will be unable to get a US visa. [9/11 Commission, 6/16/2004, pp. 8] US intelligence had been aware of his identity as early as 1995. [US Congress, 9/18/2002] A possibility to expose the 9/11 plot through bin Attash’s presence at this summit will be missed in January 2001 (see January 4, 2001). Bin Attash had been previously arrested in Yemen for suspected terror ties, but was let go (see Summer 1999). [Contemporary Southeast Asia, 12/1/2002] He will be captured in Pakistan by the US in April 2003 (see April 29, 2003). In 2008, Newsweek will report that bin Attash confessed during interrogation that, while staying at Sufaat’s condominium, he and Alhazmi talked “about the possibility of hijacking planes and crashing them or holding passengers as hostages.” [Newsweek, 12/16/2008]
Abd al-Rahim al-Nashiri - Al-Nashiri is one of al-Qaeda’s top field commanders and operates out of Malaysia while 9/11 is being prepared. [Los Angeles Times, 10/10/2001; Gunaratna, 2003, pp. 188; Graham and Nussbaum, 2004, pp. 59] He was involved in an arms smuggling plot (see 1997) and the East African embassy bombings (see August 22-25 1998), in which his cousin was martyred (see 10:35-10:39 a.m., August 7, 1998). He also organized the attack against the USS The Sullivans (see January 3, 2000), and will be involved in the attacks against the USS Cole (see October 12, 2000) and the Limburg (see October 6, 2002). He will be arrested in the United Arab Emirates in November 2002 (see Early October 2002). An al-Qaeda operative identified a photo of al-Nashiri for the FBI in late 1998 (see August 22-25 1998). [9/11 Commission, 7/24/2004, pp. 152-3] (Note: in the sources, al-Nashiri is referred to by two of his aliases: Muhammad Omar al-Harazi and Al Safani.) [CNN, 12/11/2000; Central Intelligence Agency, 9/6/2006]
Ramzi bin al-Shibh - Investigators believe he wants to be the 20th 9/11 hijacker. His presence at the summit may not be realized until after 9/11, despite the fact that US intelligence has a picture of him next to bin Attash, and has video footage of him. [Newsweek, 11/26/2001; Washington Post, 7/14/2002; Time, 9/15/2002; Die Zeit (Hamburg), 10/1/2002; CNN, 11/7/2002] German police will have credit card receipts indicating bin al-Shibh is in Malaysia at this time. [Los Angeles Times, 9/1/2002] Ulrich Kersten, director of Germany’s federal anticrime agency, the Bundeskriminalamt, will later say, “There are indications that Ramzi bin al-Shibh was in Kuala Lumpur for the meeting.” [New York Times, 8/24/2002] Another account noting he was photographed at the summit will further note that he enters and leaves Thailand three times in the first three weeks of January 2000. [Los Angeles Times, 10/17/2001] Anonymous Malaysian officials will later claim he is at the summit, but US officials will deny it. Two local militants who serve as drivers for the attendees will later be arrested in Malaysia. They will be shown photos of the attendees, and confirm that bin al-Shibh was at the summit. [Associated Press, 9/20/2002] One account will say he is recognized at the time of the summit, which makes it hard to understand why he is not tracked back to Germany and the Hamburg cell with Mohamed Atta and other 9/11 hijackers. [Der Spiegel (Hamburg), 10/1/2002] Another opportunity to expose the 9/11 plot through bin al-Shibh’s presence at this summit will be missed in June. It appears bin al-Shibh and Almihdhar are directly involved in the attack on the USS Cole in October 2000 (see October 10-21, 2000). [Guardian, 10/15/2001; Washington Post, 7/14/2002; Newsweek, 9/4/2002]
Salem Alhazmi - Alhazmi, a 9/11 hijacker and brother of Nawaf Alhazmi, is possibly at the summit, although very few accounts will mention it. [Australian, 12/24/2002] US intelligence intercepts from before the summit indicate that he at least had plans to attend. [US Congress, 7/24/2003, pp. 51 pdf file]
Abu Bara al-Taizi (a.k.a. Zohair Mohammed Said) - A Yemeni al-Qaeda operative, al-Taizi is reportedly meant to be one of the 9/11 hijackers, but will be unable to enter the US due to greater scrutiny for Yemenis. [9/11 Commission, 6/16/2004, pp. 8] Al-Taizi will be captured in Pakistan in February 2002, and then sent to the US prison in Guantanamo a few months later (see February 7, 2002). According to his 2008 Guantanamo file, he traveled from Afghanistan to Malaysia with bin Attash about two weeks before the summit. Bin Attash was missing a leg, and he had a prosthetic leg fitted and then stayed in the hospital to recover from the surgery. Bin Attash and al-Taizi stay at Sufaat’s house for the duration of the summit. Al-Taizi then flies to Yemen to visit his family there. [US Department of Defense, 10/25/2008]
Others - Unnamed members of the Egyptian-based Islamic Jihad are also said to be at the summit. [Cox News Service, 10/21/2001] Islamic Jihad merged with al-Qaeda in February 1998. [ABC News, 11/17/2001] However, according to the Wall Street Journal, bin Attash and Fahad al-Quso are suspected of being Islamic Jihad members at one point, so this may just be a reference to them. [Wall Street Journal, 10/8/2001] Note that there are a total of 10 names mentioned above, and it will be reported that the CIA learned that 11 operatives were to attend, so either not all of them make it, or some names of attendees will remain unknown.
Summit Associates - The following individuals are probably not at the summit meetings, but are in the region and assisting or linked with the attendees at this time:
Fahad Al-Quso - Al-Quso is a top al-Qaeda operative who is involved in the bombing of the USS Cole. Some sources will indicate al-Quso is present in Malaysia, and a person who looks like him will later be seen in a photograph of the meeting (see June 11, 2001). [Newsweek, 9/20/2001 pdf file] However, other sources will say al-Quso did not reach Kuala Lumpur, but met with bin Attash around this time in Bangkok, Thailand (see January 5-6, 2000 and January 8-15, 2000). [9/11 Commission, 7/24/2004, pp. 159; Wright, 2006, pp. 330] Although al-Quso apparently is not at the summit, there are a series of phone calls during the time of the summit between his hotel in Bangkok, a phone booth near the condominium where the summit is held, and his family home in Yemen (see (January 5-8, 2000)). Al-Quso will be arrested by Yemeni authorities in the fall of 2000 (see Late October-Late November 2000), but the FBI will not be given a chance to fully interrogate him before 9/11. He will escape from prison in 2003. [CNN, 5/15/2003]
Ahmad Sajuli Abdul Rahman - An operative of Jemaah Islamiyah, al-Qaeda’s Southeast Asian affiliate, Sajuli takes the visiting Arabs around Kuala Lumpur, but apparently does not attend the summit meetings. [US Congress, 10/17/2002] According to the later Guantanamo file of summit attendee al-Taizi, one of the attendees Sajuli escorts around town is future 9/11 hijacker Khalid Almihdhar. Sajuli also helps arrange al-Taizi’s transportation at the end of the summit. [US Department of Defense, 10/25/2008] Sajuli will be arrested in Malaysia in December 2001 (see December 29, 2001).
Ahmad Hikmat Shakir - A suspected al-Qaeda agent of Iraqi nationality, Shakir is a greeter at Kuala Lumpur airport. He meets Almihdhar there and travels with him to the apartment where the summit is held, but he probably does not attend the summit meetings. [Associated Press, 10/2/2002; Newsweek, 10/7/2002; Australian, 12/24/2002; Knight Ridder, 6/12/2004] After 9/11, he will be linked to the 1993 World Trade Center bombing and the 1995 Bojinka plot. Jordan will arrest him and let him go after the US says it doesn’t want to take custody of him (see September 17, 2001).
Dhiren Barot - Dhiren Barot (a.k.a. Abu Eissa al-Hindi) is a British citizen of Indian descent. According to a 2006 Observer article, Barot “is not believed to have been present” at the summit meetings. However, he does go to Kuala Lumpur during the time of the summit with summit attendee bin Attash. And shortly after the summit, Barot holds meetings with Hambali. It will later be reported that Barot is sent by KSM to New York City in early 2001 to case potential targets there, although whether this is part of the 9/11 plot or some other plot is unclear (see May 30, 2001). Barot will be arrested in 2004 in Britain for plotting attacks there, and sentenced to 30 years in prison (see August 3, 2004). [Observer, 12/12/2006]
Another Unnamed Local Militant - Malaysian officials will say that two local Jemaah Islamiyah act as drivers for the attendees. These drivers apparently have no idea who the attendees are or what they are doing; they are just tasked to drive them around. In a 2002 Associated Press article, officials will not name these drivers, but will say that they are among the dozens of alleged Jemaah Islamiyah militants arrested in December 2001 and January 2002. Since Sajuli mentioned above is arrested at that time, he presumably is one of these drivers. It is not known who the other driver is. (Sufaat will be arrested at that time as well, but the Associated Press article will make clear Sufaat is not one of the drivers.) [Associated Press, 9/20/2002]
Probably Not Involved: Mohamed al-Khatani - A Saudi, he allegedly will confess to attending the summit while being held in the US Guantanamo prison (see July 2002). He apparently will unsuccessfully attempt to enter the US in August 2001 to join the 9/11 plot (see August 4, 2001). However, al-Khatani will later recant his testimony and say he lied to avoid torture (see October 26, 2006). Furthermore, his 2008 Guantanamo file, leaked to the public in 2011, contains no hint of him even possibly attending the summit. The contents of the file must be treated with extreme caution, especially since he is repeatedly and brutally tortured (see August 8, 2002-January 15, 2003 and January 14, 2009). But according to the general narrative of the file, al-Khatani had no involvement with Islamist militancy in early 2000, only starts to get involved with militants in mid-2000, and first attends a militant training camp in Afghanistan in late 2000. [US Department of Defense, 10/30/2008]

Entity Tags: Hambali, Abu Bara al-Taizi, Dhiren Barot, Central Intelligence Agency, Ahmad Hikmat Shakir, Ahmad Sajuli Abdul Rahman, Al-Qaeda, Abd al-Rahim al-Nashiri, Islamic Jihad, Jemaah Islamiyah, Fahad al-Quso, Khalid Shaikh Mohammed, Ulrich Kersten, Yazid Sufaat, Khalid Almihdhar, Ramzi bin al-Shibh, Salem Alhazmi, Mohamed al-Khatani, Malaysian Secret Service, Khallad bin Attash, Nawaf Alhazmi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

October 12, 2000: USS Cole Bombed by Al-Qaeda

Damage to the USS Cole.Damage to the USS Cole. [Source: Department of Defense]The USS Cole is bombed in the Aden, Yemen harbor by two al-Qaeda militants, Hassan al-Khamri and Ibrahim al-Thawar (a.k.a. Nibras). Seventeen US soldiers are killed and 30 are wounded. The CIA will later conclude that with just slightly more skilled execution, the attack would have killed 300 and sunk the ship. [ABC News, 10/13/2000; Coll, 2004, pp. 532; 9/11 Commission, 7/24/2004, pp. 191] The Islamic Army of Aden (IAA) immediately takes credit for the attack. This is a Yemen-based Muslim militant group widely believed to have close ties to al-Qaeda (see 1996-1997 and After). [Guardian, 10/14/2000] The IAA statement is released by its spokesman, Abu Hamza al-Masri (see Early 1997, (June 1998), and December 28, 1998 and After). Abu Hamza says that the attack was timed to mark the anniversary of the execution of the IAA’s former commander (see October 17, 1999). [O'Neill and McGrory, 2006, pp. 184] The prime minister of Yemen at the time of the bombing will say shortly after 9/11, “The Islamic Army was part of al-Qaeda.” [Guardian, 10/13/2001] The US soon learns the names of some al-Qaeda operatives involved in the attack, including Khalid Shaikh Mohammed, Tawfiq bin Attash and Fahad al-Quso (see Early December 2000), and Abd al-Rahim al-Nashiri (see November-December 2000). 9/11 hijackers Ramzi bin al-Shibh (see October 10-21, 2000) and Khalid Almihdhar (see Around October 12, 2000) may also have been involved. This is a repeat of a previously attempted attack, against the USS The Sullivans, which failed and was apparently undetected (see January 3, 2000). [Los Angeles Times, 12/22/2002] The 9/11 Commission will later say the Cole bombing “was a full-fledged al-Qaeda operation, supervised directly by bin Laden. He chose the target and location of the attack, selected the suicide operatives, and provided the money needed to purchase explosives and equipment.” [9/11 Commission, 7/24/2004, pp. 190]

Entity Tags: Khalid Shaikh Mohammed, Khallad bin Attash, Ramzi bin al-Shibh, Islamic Army of Aden, USS Cole, Osama bin Laden, Ibrahim al-Thawar, Khalid Almihdhar, Fahad al-Quso, Abd al-Rahim al-Nashiri, Hassan al-Khamri, Al-Qaeda

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A FedEx MD-11 aircraft.A FedEx MD-11 aircraft. [Source: Alan Radecki]The North American Aerospace Defense Command (NORAD) practices scenarios based around suicidal pilots planning to deliberately crash stolen aircraft into the United Nations headquarters—a skyscraper in New York. The two scenarios are practiced on October 16 and October 23 as part of NORAD’s annual command post exercise called Vigilant Guardian. All of NORAD, including its Northeast Air Defense Sector based in Rome, New York, participates in this exercise. [US Congress. Senate. Committee on Armed Services, 8/17/2004; Arkin, 2005, pp. 545; GlobalSecurity (.org), 4/27/2005]
Simulation Involves Planned Suicide Plane Attack - General Richard Myers, currently the vice chairman of the Joint Chiefs of Staff, will later describe the scenario practiced on October 16: “Due to recent arrests involving illegal drug trafficking in Maine, an individual steals a Federal Express plane and plans a suicide attack into the United Nations building in New York City.” In response to the simulated crisis, exercise participants follow hijack checklists, exercise command and control, and coordinate with external agencies.
Simulation Involves WMD Directed at the UN - The October 23 scenario, according to Myers, is based around “[w]eapons of mass destruction directed at the United Nations. An individual steals a Federal Express aircraft and plans a suicide attack on the United Nations building in New York City.” In response, exercise participants practice command and control, and coordinate with external agencies, and fighter jets conduct an interception of the stolen aircraft. [US Congress. Senate. Committee on Armed Services, 8/17/2004] Federal Express currently flies mostly the DC-10 and the MD-11, which are both large jet planes, so presumably one of these kinds of aircraft is considered in the exercise scenarios. [Washington Post, 1/17/2001] The UN headquarters building—the target in the scenarios—is a 39-story high-rise, located just a few miles from the World Trade Center. [New York Daily News, 12/2/1999; Evening Standard, 9/11/2002]
Scenarios Revealed in 2004 - The details of these two scenarios will come to light in August 2004 during a hearing of the Senate Armed Services Committee. They will be revealed by Myers, at that time the chairman of the Joint Chiefs of Staff, after Senator Mark Dayton (D-MN) asks him, “Did NORAD conduct exercises or develop scenarios, prior to September 11, 2001, to test a military reaction to an aircraft hijacking which appeared destined to result in a suicide crash into a high-value target?” [US Congress. Senate. Committee on Armed Services, 8/17/2004] NORAD will state in 2004 that, until 9/11, it conducts four major exercises each year. Most of these include a hijack scenario, but not all of them involve planes being used as weapons. [USA Today, 4/18/2004; CNN, 4/19/2004] NORAD’s next Vigilant Guardian exercise, in 2001, will actually be several days underway on 9/11 (see (6:30 a.m.) September 11, 2001). It will include a number of scenarios based around plane hijackings, with the fictitious hijackers targeting New York in at least one of those scenarios (see September 6, 2001, September 9, 2001, September 10, 2001, and (9:40 a.m.) September 11, 2001). [9/11 Commission, 2004; Vanity Fair, 8/1/2006]

Entity Tags: Richard B. Myers, Southeast Air Defense Sector, North American Aerospace Defense Command, Vigilant Guardian, Western Air Defense Sector, Northeast Air Defense Sector

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

After entering the US, Zacarias Moussaoui engages in activities that appear to mirror those of the 9/11 hijackers. Both Moussaoui and the hijackers do the following:
bullet Take flight training (see February 23-June 2001 and July 6-December 19, 2000);
bullet Physically import large amounts of cash (see October 2000-February 2001 and January 15, 2000-August 2001);
bullet Purchase knives with short blades that can be carried onto airliners (see August 16, 2001 and July 8-August 30, 2001);
bullet Take fitness training (see August 16, 2001 and May 6-September 6, 2001);
bullet Obtain several identification documents (see April 12-September 7, 2001 and August 1-2, 2001); and
bullet Purchase flight deck videos from the same shop (see November 5, 2000-June 20, 2001).
In addition, Moussaoui is supported by some of the same al-Qaeda operatives as the 9/11 hijackers: Ramzi bin al-Shibh (see July 29, 2001-August 3, 2001 and June 13-September 25, 2000) and Yazid Sufaat (see September-October 2000 and January 5-8, 2000). At Moussaoui’s trial, the prosecution will cite these parallel activities in its argument that Moussaoui was connected to 9/11, rather than some follow-up plot. There is also one reported meeting between Moussaoui and two of the lead hijackers before 9/11 (see August 1, 2001), but this will not be mentioned at the trial (see March 6-May 4, 2006). [US District Court for the Eastern District of Virginia, Alexandria Division, 3/9/2006]

Entity Tags: Zacarias Moussaoui

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Zacarias Moussaoui writes the phone number of Amer el-Azizi in his notebook. El-Azizi is a Spain-based militant who is linked to 9/11 mastermind Khalid Shaikh Mohammed (see (November 2001)) and is thought to have helped set up a meeting between Mohamed Atta and Ramzi bin al-Shibh in Spain in July 2001 (see Before July 8, 2001 and July 8-19, 2001). It is unclear when the number is written in Moussaoui’s notebook or what type of contact there is between Moussaoui and el-Azizi, if any. [Wall Street Journal, 4/7/2004] However, the connection to el-Azizi does not appear to be mentioned at Moussaoui’s trial (see March 6-May 4, 2006), even though it would be one of very few pieces of evidence potentially tying Moussaoui to the 9/11 plot. The reason for this is unclear. El-Azizi’s arrest shortly after 9/11 will be frustrated by Spanish intelligence (see October 2001 and Shortly After November 21, 2001) and he will go on to be involved in the 2004 Madrid bombings (see Before March 11, 2004 and 7:37-7:42 a.m., March 11, 2004).

Entity Tags: Amer el-Azizi, Zacarias Moussaoui

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Hussein al-Attas.Hussein al-Attas. [Source: Public domain]Hours after Zacarias Moussaoui is taken into custody in Minnesota, his friend and roommate Hussein al-Attas is interviewed by the FBI. The two men had recently driven together to Minnesota from Oklahoma (see August 10-11, 2001).
bullet According to a summary of the interview written at the time, “Al-Attas indicated that Moussaoui believes that it is acceptable to kill civilians who harm Muslims and that he approves of martyrs.”
bullet Al-Attas says Moussaoui talked about holy war every day when they roomed together.
bullet When asked if he had ever heard Moussaoui make a plan to kill those who harm Muslims, “Al-Attas admit[s] that he may have heard him do so, but that because it is not in [al-Attas’] own heart to carry out acts of this nature, he claimed that he kept himself from actually hearing and understanding.”
bullet Al-Attas says Moussaoui holds strong anti-American views and might be willing to act on his beliefs.
bullet Al-Attas describes Moussaoui as so secretive that he refuses to give his full name, identifying himself only as “Shaqil.”
bullet He also says that Moussaoui told him “true” Muslims must prepare themselves to fight and they should understand the suffering of Muslims in places like Palestine and Kosovo.
bullet He mentions that he and Moussaoui are carrying fighting gloves and shin guards to practice martial arts as part of Moussaoui’s philosophy that Muslims should be ready to fight nonbelievers.
bullet He has not heard Moussaoui mention any specific terrorist plot, but says that Moussaoui “is suspicious to me, too.”
FBI agents interview al-Attas again the following day, then charge him with violating the terms of his student visa by working at a mosque in Oklahoma, and arrest him. During the second interview, al-Attas says that Moussaoui follows the teachings of a sheikh whose name he would not disclose to him (see August 17, 2001). The agents contact FBI supervisors in Washington to seek approval to get a warrant to search Moussaoui’s computer. The supervisors are aware of what al-Attas said in the interview, but nevertheless they tell the Minnesota FBI agents that they do not want to attempt to get the warrant because it has not been shown that Moussaoui is an agent of a foreign power. The New York Times will note that the content of al-Attas’ interview “raise[s] new questions about whether top [FBI] officials… were aggressive enough in responding to that information.” [Washington Post, 1/31/2002; New York Times, 5/24/2002; Associated Press, 3/21/2006] Al-Attas will be arrested shortly after 9/11 and held as a material witness. He will later plead guilty to lying about Moussaoui. He lied in claiming that he did not know Moussaoui’s real name, lied about plans to go with Moussaoui to New York City in late August 2001, lied about Moussaoui’s desire to participate in holy war, and lied about a planned trip to speak to religious scholars who would encourage al-Attas to participate in holy war. He will be sentenced to time served, but will be kept imprisoned until the conclusion of Moussaoui’s trial in 2006 (see March 6-May 4, 2006). [Canadian Broadcasting Corporation, 7/22/2002; Associated Press, 10/22/2002] It is also later revealed that Moussaoui had recently convinced al-Attas to fight in Chechnya in order to prepare for holy war. [Wall Street Journal, 2/4/2002] Furthermore, the person who attempts to post bond for al-Attas had been the subject of a full-field FBI international terrorism investigation in Oklahoma. This unnamed person was a recruiter for a radical Palestinian group and a member of the Muslim Brotherhood. [US Congress, 7/24/2003] In post-9/11 media accounts, al-Attas is generally portrayed as someone who had been innocently and accidentally caught up with Moussaoui. But it appears that in the weeks before 9/11, US intelligence will consider the possibility that al-Attas may have been plotting with Moussaoui. For instance, a CIA cable that will be sent on August 24 is titled “Subjects Involved in Suspicious 747 Flight Training,” (see August 24, 2001) one that will be sent on August 28 has Moussaoui and al-Attas’ names as the title. [Canadian Broadcasting Corporation, 7/22/2002; Associated Press, 10/22/2002; 9/11 Commission, 7/24/2004, pp. 540]

Entity Tags: Hussein al-Attas, Zacarias Moussaoui, Central Intelligence Agency, Federal Bureau of Investigation

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The FBI Minneapolis field office wishes to search Zacarias Moussaoui’s belongings, which will later be found to contain enough information to potentially stop 9/11 (see August 16, 2001). To do so it must get the approval of the Radical Fundamentalist Unit (RFU) at FBI headquarters. However, the RFU throws obstacles in the warrant request’s path:
bullet RFU chief Dave Frasca stops the Minneapolis office from pursuing a criminal warrant (see August 21, 2001);
bullet When French authorities say that Moussaoui is connected to the Chechen rebels, RFU agent Mike Maltbie insists that the FBI representative in Paris go through all telephone directories in France to see how many Zacarias Moussaouis live there (see August 22, 2001);
bullet Maltbie stops Minneapolis from informing the Justice Department’s Criminal Division about the case (see August 22, 2001);
bullet When RFU agent Rita Flack, who is working on the Moussaoui case, reads the Phoenix memo suggesting that bin Laden is sending pilots to the US for training, she apparently does not tell her colleagues about it, even though it was addressed to several of them, including Frasca (see July 10, 2001 and August 22, 2001);
bullet The RFU does not provide the relevant documentation to attorneys consulted about the request. In particular, Flack does not tell them about the Phoenix Memo, even though one of the attorneys will later say she asked Flack if anyone is sending radical Islamists to the US to learn to fly (see August 22-28, 2001);
bullet When Minneapolis learns Moussaoui apparently wants to go on jihad, Frasca is not concerned and says jihad does not necessarily mean holy war. However, a top Justice Department attorney will later say “he would have tied bells and whistles” to this comment in a request for a search warrant had he known this (see August 17, 2001 and August 29, 2001);
bullet Maltbie tells the Minneapolis office that getting a warrant will “take a few months” (see August 24, 2001). He also tells Minneapolis, “We know what’s going on. You will not question us.” (see August 27, 2001);
bullet Maltbie weakens the warrant request by editing it and removing a statement by a CIA officer that Chechen rebel leader Ibn Khattab was closely connected to Osama bin Laden, despite there being intelligence linking that leader to bin Laden (see August 28, 2001);
bullet In a key meeting with an attorney about the request, Maltbie and Flack, who are submitting the warrant, are adamant that it is not sufficiently supported (see August 28, 2001);
bullet Frasca opposes a plan to put an undercover officer in the jail cell with Moussaoui to find out more information about his connections to Islamic militants (August 29, 2001 and Shortly After);
bullet The RFU does not want a Minneapolis agent to accompany Moussaoui when he is deported (see (August 30-September 10, 2001));
bullet The RFU does not re-consider getting a criminal search warrant after a decision is taken not to seek a warrant under the Foreign Intelligence Surveillance Act (see After August 28, 2001);
bullet Frasca and Maltbie are said to oppose a search warrant after 9/11 (see September 11, 2001).
It is unclear why the RFU opposes the warrant so strongly. The Justice Department’s Office of Inspector General will later criticize the RFU staff, but will conclude that they did not intentionally sabotage the warrant application. [US Department of Justice, 11/2004, pp. 101-222 pdf file] A 2004 book by independent researcher Mike Ruppert will speculate that Frasca is actually a CIA agent. Ruppert suggests that the CIA placed Frasca in the FBI to prevent CIA operations from being compromised by FBI investigations. But he does not provide any direct evidence of ties between Frasca and the CIA (see October 1, 2004). The Minneapolis agents will offer a different interpretation of RFU actions. Coleen Rowley will say, “I feel that certain facts… have, up to now, been omitted, downplayed, glossed over and/or mischaracterized in an effort to avoid or minimize personal and/or institutional embarrassment on the part of the FBI and/or perhaps even for improper political reasons.” She asks, “Why would an FBI agent deliberately sabotage a case? The superiors acted so strangely that some agents in the Minneapolis office openly joked that these higher-ups ‘had to be spies or moles… working for Osama bin Laden.’… Our best real guess, however, is that, in most cases avoidance of all ‘unnecessary’ actions/decisions by FBI [headquarters] managers… has, in recent years, been seen as the safest FBI career course. Numerous high-ranking FBI officials who have made decisions or have taken actions which, in hindsight, turned out to be mistaken or just turned out badly… have seen their careers plummet and end. This has in turn resulted in a climate of fear which has chilled aggressive FBI law enforcement action/decisions.” [Time, 5/21/2002] Minneapolis FBI agent Harry Samit will agree with explanation, telling the Justice Department’s Office of Inspector General that the RFU is guilty of “obstructionism, criminal negligence, and careerism.” [Associated Press, 3/20/2006] Samit will also say that Maltbie even told him he was acting this way to “preserve the existence of his advancement potential” in the FBI. [Newsday, 3/21/2006]

Entity Tags: Radical Fundamentalist Unit, Michael Maltbie, David Frasca, FBI Headquarters, Harry Samit, Rita Flack, Coleen Rowley

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Personnel at United Airlines’ headquarters, near Chicago, are subjected to a surprise training exercise in which they are led to believe that one of their planes has crashed, and their experience with this exercise allegedly means they will be better able to respond to the 9/11 attacks. [USA Today, 8/12/2002; 9/11 Commission, 11/20/2003 pdf file; Studdert, 5/26/2015 pdf file; Dubuque Telegraph Herald, 11/12/2015]
Manager Is Concerned that the Airline Is Unprepared for an Accident - Andy Studdert, United Airlines’ chief operating officer, has been concerned that, since it hasn’t suffered a real accident in over 15 years, United Airlines is unprepared to respond properly should one occur now. “I was worried we’d become cocky,” he will later comment. “We thought it couldn’t happen to us.” Around March this year, therefore, he told the airline’s other managers, “One of these days, I’m gonna come in here and I’m gonna do a no-notice drill.” [Center for Values-Driven Leadership, 3/15/2012; Center for Values-Driven Leadership, 4/26/2012] A “no-notice” drill is an exercise that is conducted without its participants being given any formal advance notice of when it will occur. [US Department of Justice, 5/21/2000; Inglesby, Grossman, and O'Toole, 2/1/2001; Oak Ridge Institute for Science and Education, 10/15/2011]
Pilot Is Told to Pretend His Plane Is Experiencing an Emergency - Today, Studdert holds this no-notice exercise. Only a few people know about it in advance. Studdert tells a United Airlines employee who he will refer to as his “safety guy” to contact the pilot of a flight to Australia and give them some instructions. The pilot is therefore told he needs to call in during his flight and report an emergency. He should say there is an “uncontained number three engine failure, rapid descent, decompression,” but stop talking halfway through the word “decompression” and then go silent. He should also turn off the plane’s transponder. [Center for Values-Driven Leadership, 3/15/2012; Dubuque Telegraph Herald, 11/12/2015] (A transponder is a device that sends an aircraft’s identifying information, speed, and altitude to air traffic controllers’ radar screens. [Washington Post, 9/16/2001] )
Airline Personnel Think One of Their Planes Has Crashed - The simulated emergency takes places this afternoon. At around 2 o’clock, Studdert is interrupted by his secretary, Maryann Irving, who rushes into his office and tells him a Boeing 747 has lost contact while flying over the Pacific Ocean. In response, he runs to the airline’s operations center. [Wall Street Journal, 10/15/2001; Center for Values-Driven Leadership, 3/15/2012] Airline employees believe the apparently troubled aircraft has crashed. Some of them are upset and some become physically ill. [Dubuque Telegraph Herald, 11/12/2015] “There are people throwing up in the hall; there are people crying; there are people just staring out the windows,” Studdert will describe.
Personnel Think the Crisis Is Real for 30 Minutes - Since no one in the operations center is able to contact the apparently troubled aircraft, Studdert opens the airline’s crisis center. [Center for Values-Driven Leadership, 3/15/2012] The crisis center, according to journalist and author Jere Longman, is “a terraced, theater-like room that resembled NASA’s Mission Control.” [Longman, 2002, pp. 77] Opening it, according to Studdert, is a significant course of action. When this happens, everyone working for the airline becomes responsible either for running the airline or acting to support the management of the emergency. This means that “3,000 people are put on an immediate activation.” [Center for Values-Driven Leadership, 4/23/2012] United Airlines employees believe one of their planes has crashed for about 30 minutes and then Studdert reveals that the apparent catastrophe is just an exercise scenario. [USA Today, 8/12/2002] He gets on the crisis center’s communications link, which, he will say, “has got 170 stations and people all over the country, all over the world,” and announces, “This has been a no-notice drill; there is no event; everything’s fine.”
Employees Are Furious about the Exercise - The reaction to the exercise in the days after it takes place will be particularly bitter and Studdert will face severe criticism for running it. “I had the board members calling; I had the unions demanding I be fired; I had people telling me I’m the most evil person in the world,” he will recall. [Center for Values-Driven Leadership, 3/15/2012; Center for Values-Driven Leadership, 4/26/2012] Some employees “wanted to kill me,” he will say.
Exercise Has Similarities to the Situation Experienced on September 11 - It is unclear whether Studdert’s exercise has a beneficial or a detrimental effect on the ability of United Airlines to respond to the hijackings 12 days later, on September 11. Studdert will claim that it prepares employees to manage the events of September 11 and reveals weaknesses, such as outdated phone numbers, which are quickly corrected. [Center for Values-Driven Leadership, 4/26/2012; Dubuque Telegraph Herald, 11/12/2015] “It’s amazing, after 9/11… how many people came up to me and thanked me [for running the exercise], because we were ready,” he will say. [Center for Values-Driven Leadership, 3/15/2012] It is possible, however, that it will cause some United Airlines employees to initially think the reports about the terrorist attacks on September 11 are part of another exercise, although accounts are contradictory (see (8:50 a.m.-9:03 a.m.) September 11, 2001). [USA Today, 8/12/2002; Chicago Tribune, 7/16/2003] The scenario of Studdert’s exercise in fact has some similarities with the situation that operations center personnel have to deal with on September 11. On that day, communication with Flight 175—the first of the two United Airlines planes that are hijacked—will be lost (see 8:51 a.m.-8:53 a.m. September 11, 2001) and the plane will have its transponder code changed, although the transponder will not be turned off (see 8:46 a.m.-8:47 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 20-21] Communication will subsequently be lost with Flight 93—the second United Airlines plane to be hijacked (see 9:27 a.m. September 11, 2001 and (9:29 a.m.) September 11, 2001)—and that plane’s transponder will be turned off (see (9:40 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 38-39, 43]
Crisis Center Holds Quarterly Exercises - The United Airlines crisis center usually runs exercises four times a year. Most of these deal with safety issues, but security scenarios are also rehearsed, according to Ed Soliday, the airline’s vice president of safety and security. Typically, the 9/11 Commission will be told, these exercises “are scripted” and based around an act of bioterrorism or an international incident. United Airlines has also practiced hijacking scenarios, according to Soliday, although none of these dealt with the threat of an aircraft being used as a weapon. [9/11 Commission, 11/20/2003 pdf file; 9/11 Commission, 11/21/2003 pdf file]

Entity Tags: Andrew P. Studdert, Maryann Irving, United Airlines, Ed Soliday

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

There is a sharp increase in the short selling of American and United Airlines stocks on the New York Stock Exchange prior to 9/11. A short sell is a bet that a particular stock will drop. Short selling increases 40 percent over the previous month for these two airlines, compared to an 11 percent increase for other big airlines and one percent for the exchange overall. United’s stock will drops 43 percent and American 39 percent the first day the market reopens after the attack. [Reuters, 9/20/2001; San Francisco Chronicle, 9/22/2001] There is also a short spike in the short interest in Dutch airline KLM three to seven days before 9/11, reaching historically unprecedented levels. [USA Today, 9/26/2001]

Entity Tags: American Airlines, United Airlines, New York Stock Exchange

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The North American Aerospace Defense Command (NORAD) commences Northern Vigilance, a military operation that involves it deploying fighter jets to Alaska and Northern Canada to monitor a Russian Air Force training exercise. The Russian exercise is scheduled to take place over the North Atlantic, Pacific, and Arctic Oceans from September 10 to September 14 (see September 10, 2001), and the NORAD fighters are set to stay in Alaska and Northern Canada until it ends. [BBC, 2001, pp. 161; North American Aerospace Defense Command, 9/9/2001; Washington Times, 9/11/2001] As well as conducting this operation, NORAD is currently running a major exercise called Vigilant Guardian, which “postulated a bomber attack from the former Soviet Union,” according to the 9/11 Commission Report (see September 10, 2001, (6:30 a.m.) September 11, 2001, and (8:00 a.m.) September 11, 2001). [9/11 Commission, 2004; 9/11 Commission, 3/1/2004 pdf file; 9/11 Commission, 7/24/2004, pp. 458] The Russians will cancel their exercise on the morning of September 11 in response to the terrorist attacks in the United States (see (After 10:03 a.m.) September11, 2001), when they “knew NORAD would have its hands full,” according to the Toronto Star. [Toronto Star, 12/9/2001; Defense Video and Imagery Distribution System, 9/8/2011] It is unknown from which bases NORAD sends fighters for Northern Vigilance and how many US military personnel are involved. However, in December 2000, it took similar action—called Operation Northern Denial—in response to a “smaller scale” Russian “long-range aviation activity in northern Russia and the Arctic.” More than 350 American and Canadian military personnel were involved on that occasion. [Canadian Chief of Defense Staff, 5/30/2001, pp. 6 pdf file; North American Aerospace Defense Command, 9/9/2001]

Entity Tags: Operation Northern Vigilance, North American Aerospace Defense Command

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A Tu-95 Bear bomber.A Tu-95 Bear bomber. [Source: Unknown]The Russian Air Force begins a major training exercise over the North Atlantic, Pacific, and Arctic Oceans that is scheduled to last all week, ending on September 14, and which is being monitored by US fighter aircraft. The exercise is set to include the participation of strategic Tu-160 Blackjack, Tu-95 Bear, and Tu-22 bombers, along with IL-78 tanker aircraft. It will involve the strategic bombers staging a mock attack against NATO planes that are supposedly planning an assault on Russia, and is set to include practice missile attacks. The North American Aerospace Defense Command (NORAD) has sent fighter jets to Alaska and Northern Canada to monitor the Russian exercise (see September 9, 2001). [BBC, 2001, pp. 161; North American Aerospace Defense Command, 9/9/2001; Washington Times, 9/11/2001] NORAD is conducting its own exercise this week called Vigilant Guardian, which, according to the 9/11 Commission Report, “postulated a bomber attack from the former Soviet Union” (see September 10, 2001, (6:30 a.m.) September 11, 2001, and (8:00 a.m.) September 11, 2001). [9/11 Commission, 2004; 9/11 Commission, 7/24/2004, pp. 458] Major General Rick Findley, NORAD’s director of operations, will later comment that when the Russians hold an exercise, “NORAD gets involved in an exercise, just to make sure that they understand we know that they’re moving around and that they’re exercising.” [Canadian Broadcasting Corporation, 9/11/2002] But NORAD has stated, “[I]t is highly unlikely that Russian aircraft [participating in the exercise] would purposely violate Canadian or American airspace.” [North American Aerospace Defense Command, 9/9/2001] The Russians will promptly cancel their exercise on September 11, in response to the terrorist attacks in the United States (see (After 10:03 a.m.) September11, 2001). [Toronto Star, 12/9/2001; Defense Video and Imagery Distribution System, 9/8/2011]

Entity Tags: Eric A. “Rick” Findley, Russian Air Force, North American Aerospace Defense Command

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

NORAD’s war room in Cheyenne Mountain, ColoradoNORAD’s war room in Cheyenne Mountain, Colorado [Source: Val Gempis]Lieutenant Colonel Dawne Deskins and other day shift employees at NORAD’s Northeast Air Defense Sector (NEADS) in Rome, NY, start their workday. NORAD is conducting a week-long, large-scale exercise called Vigilant Guardian. [Newhouse News Service, 1/25/2002] Deskins is regional mission crew chief for the Vigilant Guardian exercise. [ABC News, 9/11/2002]
Exercise Includes Simulated Attack on the US - Vigilant Guardian is described as “an exercise that would pose an imaginary crisis to North American Air Defense outposts nationwide”; as a “simulated air war”; and as “an air defense exercise simulating an attack on the United States.” According to the 9/11 Commission, it “postulated a bomber attack from the former Soviet Union.” [Newhouse News Service, 1/25/2002; Filson, 2003, pp. 55 and 122; 9/11 Commission, 7/24/2004, pp. 458] Vigilant Guardian is described as being held annually, and is one of NORAD’s four major annual exercises. [Filson, 2003, pp. 41; Arkin, 2005, pp. 545; GlobalSecurity (.org), 4/27/2005] However, one report says it takes place semi-annually. [Aviation Week and Space Technology, 6/3/2002] Accounts by participants vary on whether 9/11 is the second, third, or fourth day of the exercise. [Code One Magazine, 1/2002; Newhouse News Service, 1/25/2002; Ottawa Citizen, 9/11/2002] Vigilant Guardian is a command post exercise (CPX), and in at least some previous years was conducted in conjunction with Stratcom’s Global Guardian exercise and a US Space Command exercise called Apollo Guardian. [US Congress, n.d.; Arkin, 2005, pp. 545; GlobalSecurity (.org), 4/27/2005] All of NORAD is participating in Vigilant Guardian on 9/11. [Aviation Week and Space Technology, 6/3/2002]
Exercise Includes Simulated Hijacking - Vanity Fair reports that the “day’s exercise” (presumably Vigilant Guardian) is “designed to run a range of scenarios, including a ‘traditional’ simulated hijack in which politically motivated perpetrators commandeer an aircraft, land on a Cuba-like island, and seek asylum.” [Vanity Fair, 8/1/2006] However, at NEADS, most of the dozen or so staff on the operations floor have no idea what the exercise is going to entail and are ready for anything. [Utica Observer-Dispatch, 8/5/2004]
NORAD Fully Staffed and Alert - NORAD is currently running a real-world operation named Operation Northern Vigilance (see September 9, 2001). It may also be conducting a field training exercise calling Amalgam Warrior on this morning (see 9:28 a.m. September 11, 2001). NORAD is thus fully staffed and alert, and senior officers are manning stations throughout the US. The entire chain of command will be in place and ready when the first hijacking is reported. An article later says, “In retrospect, the exercise would prove to be a serendipitous enabler of a rapid military response to terrorist attacks on September 11.” [Aviation Week and Space Technology, 6/3/2002; Bergen Record, 12/5/2003] Colonel Robert Marr, in charge of NEADS, will say: “We had the fighters with a little more gas on board. A few more weapons on board.” [ABC News, 9/11/2002] However, Deskins and other NORAD officials later are initially confused about whether the 9/11 attacks are real or part of the exercise (see (8:38 a.m.-8:43 a.m.) September 11, 2001).

Entity Tags: Northeast Air Defense Sector, Dawne Deskins, North American Aerospace Defense Command, Operation Northern Vigilance, Vigilant Guardian, Robert Marr

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Jeff Ford.Jeff Ford. [Source: Thomas Doscher / US Air Force]Personnel in NORAD’s operations center in Cheyenne Mountain, Colorado, take part in a major Cold War-style training exercise called Vigilant Guardian, a war game in which the theoretical enemy is Russia. [9/11 Commission, 3/1/2004 pdf file; Denver Post, 8/28/2011; Colorado Springs Gazette, 9/10/2011] All of NORAD, including its subordinate units (see (6:30 a.m.) September 11, 2001), participates in the exercise. [Northeast Air Defense Sector, 8/23/2001; Canadian Broadcasting Corporation, 9/8/2011] More than 50 people in the NORAD Battle Management Center in Cheyenne Mountain take part. [Airman, 3/2002; Defense Video and Imagery Distribution System, 9/8/2011] Vigilant Guardian is an annual exercise and is scheduled to last two weeks. [Arkin, 2005, pp. 545; Canadian Broadcasting Corporation, 9/8/2011] It has been underway for several days. Those in the Cheyenne Mountain Operations Center (CMOC) have been participating in it “for at least three or four days,” according to Lieutenant Colonel Steven Armstrong, NORAD’s chief of plans and forces. [North American Aerospace Defense Command, 9/9/2011]
Vigilant Guardian Is a 'Full-Blown Nuclear War' Exercise - Vigilant Guardian is a “transition to wartime operations command post exercise,” according to an information page for its participants. [Northeast Air Defense Sector, 8/23/2001] The 1st Air Force’s book about 9/11 will describe it as a “simulated air war.” [Filson, 2003, pp. 55] Lieutenant Colonel William Glover, the commander of NORAD’s Air Warning Center, will later recall that it involves NORAD “simulating war.… You know, attacks coming from the outside, Soviet-style bombers coming in, cruise-missile attacks, that type of thing.” [Canadian Broadcasting Corporation, 9/8/2011] Ken Merchant, NORAD’s joint exercise design manager, will tell the 9/11 Commission that Vigilant Guardian is a “full-blown nuclear war” exercise, and includes bomber response and intercontinental ballistic missile response. [9/11 Commission, 3/4/2004]
Russia Is Imagined Enemy - The theoretical enemy in the exercise is Russia. [Denver Post, 8/28/2011] According to the 9/11 Commission Report, the exercise “postulated a bomber attack from the former Soviet Union.” [9/11 Commission, 7/24/2004, pp. 458] Merchant will explain that “NORAD must use Russia in its exercises at the strategic level since no other country poses a great enough threat to NORAD’s capabilities and responsibilities.” [9/11 Commission, 3/4/2004]
Personnel Updated on Exercise during Shift Change - Armstrong will later recall that today starts off “like any other day. We came in thinking it would be a normal day… we did a standard shift changeover in the morning and we were getting right into where we were at in relation to the exercise.” He will describe that in a shift change during the exercise, “We’d say, ‘Okay, here’s what happened during the night shift (or the day shift),’ and we’d give each other an update, and then we’d start planning for whatever was on the agenda for that day.” [North American Aerospace Defense Command, 9/9/2011] According to the Denver Post, after commencing his shift, Armstrong “mapped out strategy in a chess game of ever-escalating scenarios, from strained diplomacy to the outbreak of conventional warfare that headed inexorably toward nuclear conflict” with Russia. [Denver Post, 8/28/2011]
B-1 Bomber Scheduled to Fly out over Pacific Ocean - The “planned big event for the day” in the exercise is “supposed to be a B-1 bomber that was flying out of Fairchild Air Force Base [in Washington State] and going out over the Pacific,” according to Jeff Ford, an Air Force lieutenant colonel who is working in the CMOC. Ford will add that there are “other things going on as part of the exercise, air exercise events, and then some scripted inputs that we were reacting to there in the Air Warning Center, whether it be unknown aircraft that we scramble aircraft for to intercept—or whatever.” [Defense Video and Imagery Distribution System, 9/8/2011]
Exercise Posture Allegedly Helps Response to Attacks - Vigilant Guardian will reportedly end after 9:03 a.m., when the second plane hits the World Trade Center (see (Shortly After 9:03 a.m.) September 11, 2001), and the CMOC personnel participating in it will then become involved in responding to the real-world attacks. [Airman, 3/2002; Toronto Star, 11/11/2008] Glover will claim that the CMOC’s response to the terrorist attacks benefits from the position the operations center is in for the exercise. He will say NORAD is “lucky” because “all the directorates such as operations, logistics, security, all those folks were up in the [Cheyenne] Mountain on an exercise posture.” He will add that “these are the same folks that we would bring up in case of contingencies or in time of going to war. So, in reality, I had all the guys up into the NORAD Battle Management Center that I needed to conduct the exercise as well as the contingency operations that happened on 9/11.” [Defense Video and Imagery Distribution System, 9/8/2011]
NORAD Monitoring Russian Exercise - NORAD was created in 1958, during the Cold War, to protect North American airspace against nuclear attacks from the Soviet Union. [New York Times, 4/25/2004; Canadian Broadcasting Corporation, 8/6/2004; Legion Magazine, 11/2004] According to the Toronto Star, “Whether it’s a simulation or a real-world event, the role of the [CMOC] is to fuse every critical piece of information NORAD has into a concise and crystalline snapshot.” [Toronto Star, 12/9/2001] As well as the Vigilant Guardian exercise, NORAD is currently in the middle of an operation called Northern Vigilance, with its fighter jets deployed to Alaska and Northern Canada to monitor an exercise being run by the Russian Air Force (see September 9, 2001). [North American Aerospace Defense Command, 9/9/2001] The battle staff members in Cheyenne Mountain are positioned to deal with both this operation and the exercise. [9/11 Commission, 3/1/2004 pdf file]

Entity Tags: Jeff Ford, North American Aerospace Defense Command, Steven Armstrong, Vigilant Guardian, William Glover, Ken Merchant

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The last routine communication takes place between air traffic control and the pilots of Flight 11 at 8:13 and 29 seconds. Boston Center air traffic controller Pete Zalewski is handling the flight, and instructs it to turn 20 degrees to the right. Pilot John Ogonowski immediately acknowledges the instruction, but seconds later he fails to respond to a command to climb to 35,000 feet. Zalewski repeatedly tries to reach the pilot over the next ten minutes, even using the emergency frequency, but gets no response (see 8:14 a.m.-8:24 a.m. September 11, 2001). The 9/11 Commission concludes that Flight 11 is hijacked at 8:14, or shortly afterwards (see 8:14 a.m. September 11, 2001). [New York Times, 10/16/2001; MSNBC, 9/11/2002; 9/11 Commission, 6/17/2004; 9/11 Commission, 7/24/2004, pp. 4]

Entity Tags: Pete Zalewski, John Ogonowski

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

After Flight 11 fails to respond to an instruction from air traffic control to climb to 35,000 feet (see 8:13 a.m. September 11, 2001), the controller handling it, Pete Zalewski, tries to regain contact with the aircraft. Over the following ten minutes, he makes numerous attempts but without success. (Zalewski says he makes 12 attempts; the 9/11 Commission says nine.) He tries reaching the pilot on the emergency frequency. Zalewski later recalls that initially, “I was just thinking that it was, you know, maybe they—pilots weren’t paying attention, or there’s something wrong with the frequency.… And at first it was pretty much, you know, ‘American 11,’ you know, ‘are you paying attention? Are you listening?’ And there was still no response.” He says, “I went back to the previous sector to see if the pilot had accidentally flipped the switch back over on the—on the radio.” But as Zalewski is repeatedly unable to get any response from Flight 11, he recalls, “I even began to get more concerned.” However, Zalewski claims, it is not until he sees the plane’s transponder go off at around 8:21 that he suspects something is “seriously wrong,” and calls his supervisor for assistance (see (8:21 a.m.) September 11, 2001). And it is not until about 8:25 that he realizes for sure that he is dealing with a hijacking (see (8:25 a.m.) September 11, 2001). It is only then that Boston Center starts notifying its chain of command that Flight 11 has been hijacked (see 8:25 a.m. September 11, 2001). [New York Times, 10/16/2001; MSNBC, 9/11/2002; 9/11 Commission, 7/24/2004, pp. 18; 9/11 Commission, 8/26/2004, pp. 7 and 10-11]

Entity Tags: Pete Zalewski

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Vanessa Minter.Vanessa Minter. [Source: Capitol Broadcasting Company]Betty Ong, a flight attendant on Flight 11, calls the American Airlines Southeastern Reservations Office in Cary, North Carolina, to report the emergency on her plane. Ong makes the call using an Airfone. [9/11 Commission, 7/24/2004, pp. 5; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] Flight attendants know the reservations 800 number that she calls because they often call it to help passengers with reservations questions. Calls made to the number are routed to the first available phone station at one of several facilities, including the office in Cary. [Federal Bureau of Investigation, 9/11/2001, pp. 72-74; 9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 8]
Ong Tells Agent, 'We're Being Hijacked' - The call is answered by Vanessa Minter, a reservation agent. The first thing Ong says is, “I think we’re being hijacked.” [Federal Bureau of Investigation, 9/12/2001, pp. 38-41; 9/11 Commission, 7/24/2004, pp. 453] Minter will later reflect: “There was something in her voice that said: ‘Okay, this isn’t funny. This isn’t a joke. This is real.’” [WRAL, 9/9/2011]
Resolution Agent Joins Call - Minter asks Ong to hold for a moment. She then phones the American Airlines international resolution desk, which is on the other side of the building. Winston Sadler, the resolution agent, answers, and Minter tells him she has a woman on the phone who is calling from an American Airlines flight that is being hijacked. Minter says she cannot find the “emergency button” on her phone, and Sadler notices that she seems panicked. He offers to take over the call, and so Minter transfers it to him. The phone system allows Sadler to be connected to Minter’s line while Minter remains on it.
Alarm Sent Out to Notify Supervisor - Realizing the seriousness of the situation, Sadler pushes the emergency button on his phone, which initiates a tape recording of Ong’s call and also sends out an alarm that notifies Nydia Gonzalez, a supervisor at the reservations office, to pick up the call. Gonzalez will join the call from Ong a short time later (see 8:21 a.m. September 11, 2001). Sadler will tell the FBI that as soon as he joins Ong’s call, he is convinced it is a genuine phone call from an airplane, because he is used to hearing the background noise that occurs in calls from airplane telephones, and he can hear such noise during Ong’s call. [Federal Bureau of Investigation, 9/12/2001, pp. 38-41; Federal Bureau of Investigation, 9/12/2001, pp. 42-44; 9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 7/24/2004, pp. 453]
Only First Four Minutes of Call Recorded - Ong’s call will last over 25 minutes, ending at around 8:44 a.m. or 8:45 a.m. (see (8:43 a.m.) September 11, 2001), and in it Ong will relay crucial information about what is happening on her plane. [9/11 Commission, 8/26/2004, pp. 8; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] However, only the first four minutes of the call are recorded. This is because the recently installed recording system at the reservations office has a default time limit. The recording system it replaced did not have such a time limit. [9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 8]

Entity Tags: Betty Ong, Nydia Gonzalez, American Airlines, Vanessa Minter, Winston Sadler

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Betty Ong.Betty Ong. [Source: The Eagle-Tribune]Betty Ong, a flight attendant on Flight 11, begins relaying information about the trouble on her plane to employees at the American Airlines Southeastern Reservations Office in Cary, North Carolina. [9/11 Commission, 7/24/2004, pp. 5] Ong has just called the reservations office to report the hijacking of Flight 11, and is on the line with two employees there: Vanessa Minter and Winston Sadler (see 8:18 a.m. September 11, 2001). [Federal Bureau of Investigation, 9/12/2001, pp. 38-41; 9/11 Commission, 7/24/2004, pp. 453]
Ong Describes Hijacking but Gives Wrong Flight Number - Ong tells Minter and Sadler: “The cockpit’s not answering, somebody’s stabbed in business class, and I think there’s Mace, that we can’t breathe.… I think we’re getting hijacked.” Sadler asks Ong what flight she is on and Ong replies, incorrectly, “Flight 12.” She says her plane just left Boston and is supposed to go to Los Angeles, and the pilots are not answering the phone in the cockpit. She says she is in the jump seat, 3R, which is at the back of the plane, behind the coach section. [American Airlines, 9/11/2001, pp. 3-6; 9/11 Commission, 8/26/2004, pp. 6, 8] However, Amy Sweeney, another flight attendant who makes a call from Flight 11, is in the next-to-last row of passenger seats in the coach section of the plane, and she will say that Ong is sitting next to her (see (8:32 a.m.-8:44 a.m.) September 11, 2001). [New York Observer, 2/15/2004; New York Observer, 6/20/2004; 9/11 Commission, 8/26/2004, pp. 11]
Ong Says Two Flight Attendants Stabbed - Sadler asks Ong her name and she replies: “My name is Betty Ong. I’m number three [flight attendant] on Flight 11.” She says the number one flight attendant and the number five flight attendant have been stabbed. [American Airlines, 9/11/2001, pp. 3-6] These two attendants are Barbara Arestegui and Karen Martin. [9/11 Commission, 8/26/2004, pp. 6] Ong says, “Nobody knows who stabbed who and we can’t even get up to business class right now, ‘cause nobody can breathe.” She also says: “We can’t get into the cockpit. The door won’t open.” [American Airlines, 9/11/2001, pp. 3-6] Sadler takes notes of the call, using his computer “scratch pad.” [Federal Bureau of Investigation, 9/12/2001, pp. 42-44] He notifies Ong of this, saying, “I’m taking it down, all the information.” He tells Ong, “We’re also, you know, of course, recording this.” [American Airlines, 9/11/2001, pp. 3-6]
Ong Receiving Details of Hijacking from Colleague - During the entire conversation, Sadler will later recall, Ong seems to be talking to someone in the background and receiving information from them. [Federal Bureau of Investigation, 9/12/2001, pp. 42-44] This person is presumably Sara Low, another of the flight attendants, who was assigned to the front of the plane and so would have witnessed the hijacking when it happened. [Associated Press, 3/5/2009; New York Daily News, 3/6/2009; Arkansas Democrat-Gazette, 9/11/2011] Ong will keep repeating herself during the call, Minter will recall, such as repeatedly mentioning the stabbings on her plane. [Federal Bureau of Investigation, 9/12/2001, pp. 38-41] Nydia Gonzalez, a supervisor at the reservations office, has been alerted to the call and will soon join it (see 8:21 a.m. September 11, 2001). [9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 7/24/2004, pp. 453]

Entity Tags: Betty Ong, American Airlines, Winston Sadler, Vanessa Minter

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Nydia Gonzalez.Nydia Gonzalez. [Source: 9/11 Commission]Nydia Gonzalez, a supervisor at the American Airlines Southeastern Reservations Office in Cary, North Carolina, joins a phone call between two employees at her office and Betty Ong, a flight attendant on the hijacked Flight 11. [9/11 Commission, 8/26/2004, pp. 8-9] Ong called the reservations office at 8:18 a.m. to report the hijacking (see 8:18 a.m. September 11, 2001), and has since then been talking to two employees there: Vanessa Minter and Winston Sadler. Sadler pushed the emergency button on his phone to alert personnel in the operations area of the reservations office, so that one of them could pick up the call from Ong. A colleague of Gonzalez’s initially picked up the call, but Gonzalez quickly takes over from them. [Federal Bureau of Investigation, 9/12/2001, pp. 38-41; 9/11 Commission, 7/24/2004, pp. 453; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] Gonzalez, Minter, and Sadler are in different areas of the reservations office, but all three of them are able to monitor Ong’s call. [9/11 Commission, 11/19/2003 pdf file]
Supervisor Told of Stabbings on Flight 11 - The first thing Gonzalez says when she joins the call is: “This is operations. What flight number are we talking about?” Ong earlier told Minter and Sadler, incorrectly, that she was on “Flight 12,” not Flight 11 (see 8:19 a.m. September 11, 2001). Sadler therefore tells Gonzalez, “Flight 12.” Ong quickly corrects him, saying: “We’re on Flight 11 right now. This is Flight 11.… Boston to Los Angeles.” She also repeats information she previously gave to Minter and Sadler, saying, “Our number one [flight attendant] has been stabbed and our [number] five [flight attendant] has been stabbed.” [American Airlines, 9/11/2001, pp. 3-6]
Supervisor Notifies Airline's Operations Center - Gonzalez is an operations specialist, and her responsibilities include monitoring any emergency situations with American Airlines flights and forwarding information to the American Airlines System Operations Control (SOC) center in Fort Worth, Texas. [9/11 Commission, 1/27/2004 pdf file; Spencer, 2008, pp. 17] She immediately realizes the seriousness of the situation on Flight 11 and therefore, while remaining connected to Ong’s call, phones the SOC on a separate line to notify it of the problem (see (8:21 a.m.) September 11, 2001). [9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 9] Gonzalez will later recall that she finds Ong to be “calm, professional, and in control throughout the call.” [9/11 Commission, 1/27/2004 pdf file] She will also say that during the time she is monitoring Ong’s call, she does not hear much commotion in the background. [Federal Bureau of Investigation, 9/12/2001, pp. 69-71]

Entity Tags: Betty Ong, Nydia Gonzalez, Winston Sadler, Vanessa Minter, American Airlines

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

American Airlines has problems contacting the FAA’s Command Center in Herndon, Virginia, about the problems with its aircraft, according to four managers working at the airline’s System Operations Control (SOC) center in Fort Worth, Texas, on this day. Craig Marquis, Craig Parfitt, Joe Bertapelle, and Mike Mulcahy will later tell the 9/11 Commission that American Airlines has “a hard time on 9/11 in getting in touch with Herndon.” They will say that “[p]recious minutes were lost in building the communications bridge” between the SOC and the Command Center. The cause of these communication problems is unknown. [9/11 Commission, 11/19/2003 pdf file] The SOC has known that there are problems on Flight 11 since 8:21 a.m., when Marquis received a call from a supervisor at the airline’s Southeastern Reservations Office in North Carolina, alerting him to a call that had been received from one of the plane’s flight attendants about the emergency taking place (see 8:21 a.m. September 11, 2001). Presumably the SOC starts trying to contact the FAA Command Center soon after receiving this call. It is known that the SOC will make contact with the Command Center at 9:16 a.m., if not earlier (see 9:16 a.m.-9:18 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 9, 15] Bill Halleck, an air traffic control specialist at the SOC, is at least able to reach the FAA’s Boston Center regarding Flight 11 at 8:29 a.m. (see 8:29 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 5, 453] The four American Airlines managers will also tell the 9/11 Commission, “In the event that the [American Airlines] SOC was aware that it was the first to know about an incident [with an aircraft], the protocol would have been for the SOC manager on duty [i.e. Marquis] to have immediately autodialed to the Herndon manager on duty [i.e. Ben Sliney] with the information.” However, the FAA “knew what was going on because of the intercepted communications from the cockpit.” [9/11 Commission, 11/19/2003 pdf file] (FAA air traffic controllers have been aware of problems with Flight 11 since around 8:14 a.m., when they lost communication with the plane (see 8:14 a.m.-8:24 a.m. September 11, 2001), and they subsequently hear communications made by the hijackers on the plane, beginning at 8:24 a.m. (see 8:24 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 18-19] )

Entity Tags: American Airlines, Craig Marquis, Craig Parfitt, Bill Halleck, Joseph Bertapelle, Federal Aviation Administration, Mike Mulcahy

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Pete Zalewski.Pete Zalewski. [Source: NBC]Because the talkback button on Flight 11 has been activated, Boston Center air traffic controllers can hear a hijacker on board say to the passengers: “We have some planes. Just stay quiet and you’ll be OK. We are returning to the airport.” [Boston Globe, 11/23/2001; 9/11 Commission, 7/24/2004, pp. 19] Air traffic controller Pete Zalewski recognizes this as a foreign, Middle Eastern-sounding voice, but does not make out the specific words “we have some planes.” He responds, “Who’s trying to call me?” Seconds later, in the next transmission, the hijacker continues: “Nobody move. Everything will be OK. If you try to make any moves you’ll endanger yourself and the airplane. Just stay quiet.” [New York Times, 10/16/2001; 9/11 Commission, 6/17/2004; MSNBC, 9/9/2006] Bill Peacock, the FAA director of air traffic services, later claims, “We didn’t know where the transmission came from, what was said and who said it.” David Canoles, the FAA’s manager of air traffic evaluations and investigations, adds: “The broadcast wasn’t attributed to a flight. Nobody gave a flight number.” [Washington Times, 9/11/2002] Similarly, an early FAA report will state that both these transmissions came from “an unknown origin.” [Federal Aviation Administration, 9/17/2001 pdf file] Zalewski asks for an assistant to help listen to the transmissions coming from the plane, and puts its frequency on speakers so others at Boston Center can hear. Because Zalewski didn’t understand the initial hijacker communication from Flight 11, the manager of Boston Center instructs the center’s quality assurance specialist to “pull the tape” of the transmission, listen to it carefully, and then report back. They do this, and by about 9:03 a.m. a Boston manager will report having deciphered what was said in the first hijacker transmission (see 9:03 a.m. September 11, 2001). [9/11 Commission, 6/17/2004; MSNBC, 9/9/2006] Fellow Boston controller Don Jeffroy also hears the tape of the hijacker transmissions, though he doesn’t state at what time. He says: “I heard exactly what Pete [Zalewski] heard. And we had to actually listen to it a couple of times just to make sure that we were hearing what we heard.” [MSNBC, 9/11/2002] At some point, Ben Sliney, the national operations manager at the FAA’s Herndon Command Center, gets word of the “We have some planes” message, and later says the phrase haunts him all morning. American Airlines Executive Vice President for Operations Gerard Arpey is also informed of the “strange transmissions from Flight 11” at some point prior to when it crashes at 8:46 a.m. [USA Today, 8/12/2002] Boston Center will receive a third transmission from Flight 11 about ten minutes later (see (8:34 a.m.) September 11, 2001).

Entity Tags: Bill Peacock, Boston Air Route Traffic Control Center, David Canoles, Pete Zalewski

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Craig Marquis, the manager on duty at the American Airlines System Operations Control (SOC) center in Fort Worth, Texas, calls Peggy Houck, the dispatcher at the SOC who is in charge of Flight 11, and asks her to try and contact the pilot of Flight 11, but he also instructs her not to tell anyone else that there is a problem on the plane. [American Airlines, 9/11/2001, pp. 23; 9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 2004, pp. 4] Marquis is currently also on the phone with Nydia Gonzalez, a supervisor at the American Airlines Southeastern Reservations Office in North Carolina. Gonzalez told him that she was in contact with Betty Ong, a flight attendant on Flight 11, who was describing to her the trouble on the plane (see 8:21 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 9; Spencer, 2008, pp. 17-18] Marquis said he would call the flight dispatcher in charge of Flight 11 and ask them to contact the pilot (see (8:21 a.m.) September 11, 2001). He therefore calls Houck, who is working at the desk for American Airlines’ transcontinental flights and so is responsible for Flight 11. [American Airlines, 9/11/2001, pp. 7-19; Federal Bureau of Investigation, 9/11/2001, pp. 5-7; 9/11 Commission, 1/8/2004 pdf file]
Marquis Describes Problems on Flight 11 - After introducing himself, Marquis says, “I have an interesting call: Flight 11, from Boston to LA.” He then relays to Houck the information Gonzalez has given him, saying: “The number three flight attendant on board, by the name of Betty Ong, has contacted Raleigh Reservations and says that there’s a passenger on board that’s stabbing this flight attendant, and [Ong is] trying to get hold of the cockpit crew and she can’t get through, and the cockpit cabin door is closed.” Marquis then asks, “Could you SELCAL this captain and confirm that everything’s okay?” [American Airlines, 9/11/2001, pp. 23] “SELCAL” is short for “selective calling,” a technique that enables a ground radio operator to let an aircraft’s crew know that the operator wants to communicate with them. It involves a chime sounding in the cockpit, which lets the pilots know they are about to receive a voice transmission. [International Virtual Aviation Organisation, 4/2/2006; Aviation Spectrum Resources, Inc., 9/14/2011, pp. 2-1, 4-1 pdf file]
Marquis Tells Houck, 'Don't Spread This Around' - Houck agrees to SELCAL the pilot on Flight 11. Marquis then instructs her to keep the information about the trouble on Flight 11 to herself. He says: “Don’t spread this around. This is between you and me right now, okay?” Houck replies, “Okay.” [American Airlines, 9/11/2001, pp. 23] In response to Marquis’s request to SELCAL Flight 11, Houck will contact ARINC, a company that provides a backup communications capability for airborne flights, and ask it to try and contact Flight 11 (see (Shortly After 8:25 a.m.) September 11, 2001). [American Airlines, 9/11/2001, pp. 24-25; 9/11 Commission, 1/8/2004 pdf file]

Entity Tags: Peggy Houck, Craig Marquis

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Betty Ong, a flight attendant on Flight 11, tells American Airlines employees on the ground the seat numbers of two hijackers who have gained unauthorized access to the cockpit of her plane. [American Airlines, 9/11/2001, pp. 7-19; 9/11 Commission, 7/24/2004, pp. 6] Ong is on the phone with three members of staff at the American Airlines Southeastern Reservations Office in North Carolina, and has been describing to them the trouble on her plane. [Federal Bureau of Investigation, 9/12/2001, pp. 38-41; 9/11 Commission, 8/26/2004, pp. 8] She previously said she thought that two hijackers had forced their way into the cockpit, but could provide no description of them (see 8:22 a.m.-8:24 a.m. September 11, 2001). [American Airlines, 9/11/2001, pp. 3-6; American Airlines, 9/11/2001, pp. 7-19; Federal Bureau of Investigation, 9/12/2001, pp. 69-71]
Ong Provides Hijackers' Seat Numbers - Nydia Gonzalez, one of the reservations office employees, now asks Ong: “Do you know any information as far as the gents, the men that are in the cockpit with the pilots. Were they from first class?” Ong replies that the men were in seats 2A and 2B. [American Airlines, 9/11/2001, pp. 7-19] These seats, in the first class section of the plane, were occupied by hijackers Wail Alshehri and Waleed Alshehri. Ong would not have seen these two men, as she is at the back of the plane. [9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 6] However, the reservations office employees gain the impression that she is getting information from someone else, such as another flight attendant. [Federal Bureau of Investigation, 9/12/2001, pp. 38-41; Federal Bureau of Investigation, 9/12/2001, pp. 42-44; Federal Bureau of Investigation, 9/12/2001, pp. 69-71]
Gonzalez Relays Information to Airline Operations Center - Gonzalez has been passing on the information Ong provides to Craig Marquis, a manager at the American Airlines System Operations Control (SOC) center in Texas (see (8:21 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 9; Spencer, 2008, pp. 17-18] She has just told Marquis that, according to Ong, the “number five” flight attendant on Flight 11—Barbara Arestegui—has been stabbed, but “seems to be breathing,” and the “number one” flight attendant—Karen Martin—has been “stabbed pretty badly, and she’s lying down on the floor,” possibly unconscious. The other flight attendants are at the back of the plane with Ong, Gonzalez said. Gonzalez also told Marquis that the passengers in the coach section “might not be aware of what’s going on right now,” meaning they are unaware that their plane has been hijacked.
Ong Says Pilots Made No Announcements - Gonzalez now relays to Marquis the hijackers’ seat numbers that Ong provided, and adds that the two hijackers “are in the cockpit with the pilots.” She then returns to her conversation with Ong. She asks if the pilots have “made any announcements on the PA system.” [American Airlines, 9/11/2001, pp. 7-19] Ong says there have been no announcements. [Federal Bureau of Investigation, 9/12/2001, pp. 38-41; Federal Bureau of Investigation, 9/12/2001, pp. 69-71] Gonzalez then asks if Flight 11 is “still flying erratically” (see 8:25 a.m. September 11, 2001). Ong says that “right now it’s more or less stabilized.” [American Airlines, 9/11/2001, pp. 7-19] Later during her call with the reservations office, Ong will provide the seat number of a third hijacker on her plane (see 8:35 a.m.-8:36 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 12]

Entity Tags: Nydia Gonzalez, American Airlines, Craig Marquis, Betty Ong

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Bill Halleck, an air traffic control specialist at the American Airlines System Operations Control (SOC) center in Fort Worth, Texas, calls the FAA’s Boston Center to ask about the status of Flight 11 and is told that the plane has deviated from its flight path, air traffic controllers have lost communication with it and have lost its transponder signal, and they have heard a possible threat being made in the background over the radio. This call is American Airlines’ first contact with FAA controllers regarding Flight 11. [9/11 Commission, 3/25/2004, pp. 15; 9/11 Commission, 4/26/2004; 9/11 Commission, 4/26/2004 pdf file]
Manager Told Halleck to Call FAA - At 8:21 a.m., Craig Marquis, the manager on duty at the SOC, received a call from a supervisor at the American Airlines Southeastern Reservations Office in North Carolina, alerting him to a call the office had received from Betty Ong, a flight attendant on Flight 11, reporting the emergency on her plane (see 8:21 a.m. September 11, 2001). Marquis had replied that he would get in touch with air traffic control about this. [9/11 Commission, 8/26/2004, pp. 9] He asked Halleck to contact the FAA’s Boston Center and find out what is happening with Flight 11. Immediately after receiving this request, Halleck calls the traffic management unit (TMU) at the Boston Center. [9/11 Commission, 1/8/2004 pdf file; 9/11 Commission, 4/26/2004 pdf file]
Boston Center Tells Halleck Details of Crisis - When the call is answered, Halleck introduces himself and then says, “[W]e’re trying to find out the status to what you know about our Flight 11.” The Boston Center controller replies that Flight 11’s last reported altitude was below 29,000 feet. He reports that the flight has altered course, saying, “He was heading west, but right now he’s pointed southwest of Albany.” Furthermore, he says, “we lost frequency with him,” meaning communication has been lost with the plane, and adds that the plane’s transponder has been turned off.
Controller Heard a 'Threat in the Background' on Flight 11 - The controller at the TMU also tells Halleck that the Boston Center controller dealing with Flight 11 “heard on the frequency a threat in the background, but that’s unconfirmed and we’re trying to pull the tape [recording of the radio communication] at this time.” Halleck asks for clarification that the controller handling Flight 11 “heard a background noise in the cockpit,” and is told: “Like a threat. Yes, sir.” The controller at the TMU adds that he has been told that it is believed the pilot’s microphone on Flight 11 was keyed, and so the controller handling the flight “heard in the background, like, yeah, ‘Return to an airport… or I’ll kill you,’ or something to that effect.” He also says the plane is not squawking any emergency transponder codes. Halleck says he is tracking Flight 11 on the aircraft situation display, and the controller replies that the Boston Center is currently tracking the plane with primary radar only. The controller ends by telling Halleck, “That is all we have.” [American Airlines, 9/11/2001, pp. 56-57; American Airlines, 9/11/2001, pp. 58; 9/11 Commission, 1/8/2004 pdf file]
Halleck Does Not Pass On Information from Flight Attendant - With this call, Halleck is the first person at American Airlines to speak to FAA air traffic control personnel about Flight 11. [9/11 Commission, 4/26/2004; 9/11 Commission, 4/26/2004 pdf file] During the call, he does not tell the Boston Center controller about the ongoing conversation between American Airlines and Ong, or what Marquis has learned from this conversation. [United States District Court for the Southern District of New York, 1/16/2009 pdf file] Halleck will promptly pass on the information from the Boston Center to Marquis, and this will lead American Airlines to suspect that Flight 11 has been hijacked (see 8:33 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 12]

Entity Tags: American Airlines, Boston Air Route Traffic Control Center, Federal Aviation Administration, Bill Halleck

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

NASA’s KC-135 in parabolic flight.NASA’s KC-135 in parabolic flight. [Source: NASA]A special aircraft operated by NASA is in the air over western New York State at the time of the terrorist attacks and, at one point, a large aircraft, which those on board later learn is the hijacked Flight 93, flies less than 1,000 feet below it. [Space Center Roundup, 9/2002 pdf file] The plane, NASA 931, is a modified KC-135—a four-engine military aircraft similar to the Boeing 707. [National Aeronautics and Space Administration, 10/2000, pp. 28; National Aeronautics and Space Administration, 10/29/2004] It is used by NASA for reduced gravity research, and is known as the “Weightless Wonder” or sometimes the “Vomit Comet.” The aircraft creates weightless conditions for brief periods by flying up and down in large parabolic arcs. [NASAexplores, 1/30/2003] It is regularly operated from NASA’s Glenn Research Center in Cleveland, Ohio, next to Cleveland Hopkins International Airport, and usually flies four days a week. [National Aeronautics and Space Administration, 10/2000, pp. 140; National Journal's Technology Daily, 11/27/2002; National Aeronautics and Space Administration, 10/29/2004] A typical flight lasts two to three hours and consists of the plane flying 40 to 60 parabolas. [NASAexplores, 1/30/2003]
Scientists from Houston Conducting Microgravity Experiments - A team of scientists from NASA’s Johnson Space Center in Houston, Texas, has flown to Cleveland to conduct microgravity experiments on the KC-135. [Cleveland Free Times, 9/6/2006] Dominic Del Rosso, the test director on the plane, will later recall that the team is flying over western New York State when the terrorist attacks occur. During the routine mission, the KC-135 cruises back and forth along the New York shore of Lake Ontario, climbing and descending to create a freefall condition to simulate microgravity. Del Rosso will comment, “To think that this type of maneuver might ever seem threatening never crossed my mind until [September 11].” The plane’s crew members are notified at some point that a large plane is intersecting their flight path less than 1,000 feet below them, instead of the usual 2,000-foot minimum distance. They will later learn that this aircraft is the hijacked Flight 93, which crashes in Pennsylvania (see (10:06 a.m.) September 11, 2001). Del Rosso will recall, “After the unwanted flyby, we landed having no idea why or what was going on.” [Space Center Roundup, 9/2002 pdf file] The scientists are unable to return to Houston on this day, as scheduled, after the FAA orders all planes to land (see (9:45 a.m.) September 11, 2001), and so have to be put up in a hotel in Cleveland. [Cleveland Free Times, 9/6/2006]

Entity Tags: National Aeronautics and Space Administration, Dominic Del Rosso

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Nydia Gonzalez, a supervisor at the American Airlines Southeastern Reservations Office in Cary, North Carolina, tells colleagues of hers to keep the information they have received about the hijacking of Flight 11 to themselves. [American Airlines, 9/11/2001, pp. 7-19] Gonzalez and two of her colleagues—Vanessa Minter and Winston Sadler—are on the phone with Betty Ong, a flight attendant on Flight 11 who called the reservations office to report the hijacking of her plane (see 8:18 a.m. September 11, 2001, 8:19 a.m. September 11, 2001, and 8:21 a.m. September 11, 2001). [Federal Bureau of Investigation, 9/12/2001, pp. 38-41; 9/11 Commission, 7/24/2004, pp. 5, 453] Gonzalez reassures Ong, telling her, “Okay, sweetie… we’ve got security working on [dealing with the hijacking] right now.” [American Airlines, 9/11/2001, pp. 7-19] (Gonzalez is referring to the fact that she has contacted the American Airlines System Operations Control center in Texas and alerted it to the trouble on Flight 11 (see (8:21 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 9] ) Gonzalez adds, “We’re gonna maintain this line open as much as we can.” Presumably addressing all of the other participants in the call—Ong, Minter, and Sadler—she then says: “We don’t want to spread anything around. Okay?” The others apparently agree to keep quiet about the hijacking, as Gonzalez responds to them, “Excellent.” [American Airlines, 9/11/2001, pp. 7-19]

Entity Tags: Winston Sadler, Nydia Gonzalez, Vanessa Minter, Betty Ong

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Michael Woodward.Michael Woodward. [Source: Discovery Channel]Amy Sweeney, a flight attendant on Flight 11, reaches the American Airlines flight services office at Logan International Airport in Boston for the third time, and, in a phone call lasting 12 or 13 minutes, gives details of the trouble on her plane to a manager there. [9/11 Commission, 8/26/2004, pp. 11; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] Sweeney has already called the flight services office two times and provided employees there with details of the hijacking of Flight 11, but both calls were cut off after a short time (see 8:25 a.m. September 11, 2001 and 8:29 a.m. September 11, 2001).
Manager Takes Over Answering Call - At 8:32 a.m., Sweeney reaches the office for the third time. [9/11 Commission, 7/24/2004, pp. 6; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] The call is answered by James Sayer, a staff assistant. But Sayer tells Michael Woodward, an American Airlines flight services manager at Logan Airport, that the caller is Sweeney, and Woodward then takes over the call. Woodward is friends with Sweeney and has known her personally for 10 years. Furthermore, Woodward will tell the 9/11 Commission, Sayer is not trained to handle emergency calls. Woodward asks Sweeney, “Amy, sweetie, what’s going on?” She replies, “Listen to me very, very carefully.” Realizing that Sweeney is going to give him important information, Woodward immediately begins taking notes.
Sweeney Provides Details of Hijacking - Woodward will tell the 9/11 Commission that, in a matter-of-fact and official manner, Sweeney then describes to him the trouble on her plane. She says she is sitting in the back of the aircraft next to Betty Ong, another flight attendant, and the two of them are trying to relay as much information as they can to people on the ground. She says her plane has been hijacked, a man in first class had his throat slashed, and two flight attendants—Karen Martin and Barbara Arestegui—have been stabbed. Sweeney says that Martin isn’t doing very well and is on oxygen, but Arestegui is less seriously injured and seems to be alright. She says the hijackers have gained entry into the cockpit, though she doesn’t say how they did this, and there is a bomb in the cockpit. She makes no comments about the condition of the pilots, but says the flight attendants are unable to contact the cockpit. Later in the conversation, she says she doesn’t think the original pilot is in control of the plane, because they are flying “all over the place.” [9/11 Commission, 1/25/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 11-12]
Sweeney Gives Seat Numbers of Hijackers - Sweeney apparently believes there are only three hijackers on Flight 11. She tells Woodward that the people who hijacked her plane were in seats 9D, 9G, and 10B. [Federal Bureau of Investigation, 9/11/2001, pp. 5-6; 9/11 Commission, 1/25/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 14] However, apart from seat 10B, these are different seats to those assigned to the hijackers on the tickets they purchased. [Los Angeles Times, 9/20/2001; 9/11 Commission, 7/24/2004, pp. 2] Sweeney tells Woodward that the hijackers are of Middle Eastern descent. She says one of them spoke excellent English and another spoke very little English. [Federal Bureau of Investigation, 9/13/2001, pp. 1-2; 9/11 Commission, 1/25/2004 pdf file]
Doctor or Nurse Requested - Woodward will say, when he is first questioned by the FBI about Sweeney’s call, that Sweeney tells him that a doctor and nurse are caring for the passenger who had his throat slashed. [Federal Bureau of Investigation, 9/11/2001, pp. 5-6] But Ong, who is on the phone with employees at the American Airlines Southeastern Reservations Office in North Carolina (see 8:19 a.m. September 11, 2001 and 8:21 a.m. September 11, 2001), says there are no doctors on Flight 11 (see 8:36 a.m.-8:37 a.m. September 11, 2001). [American Airlines, 9/11/2001, pp. 7-19; 9/11 Commission, 1/27/2004 pdf file] However, in a second interview with the FBI and in his interview with the 9/11 Commission, Woodward will say only that a doctor or nurse has been paged.
Woodward Gives Contradictory Accounts of Type of Phone Used - Woodward hears no noise in the background during his conversation with Sweeney. [Federal Bureau of Investigation, 9/13/2001, pp. 1-2; 9/11 Commission, 1/25/2004 pdf file] The information Sweeney provides about the hijacking has been given to her by Sara Low, a flight attendant who was assigned to the front of Flight 11 and so would have witnessed the hijacking when it happened. [Boston Herald, 12/15/2008; Associated Press, 3/5/2009] In interviews with the FBI, Woodward will say that Sweeney makes the call using an Airfone, or that he is unsure whether she uses an Airfone or a cell phone. [Federal Bureau of Investigation, 9/11/2001, pp. 5-6; Federal Bureau of Investigation, 9/13/2001, pp. 1-2] But he will tell the 9/11 Commission that she makes the call on a cell phone. [9/11 Commission, 1/25/2004 pdf file] However, the FBI will state that Sweeney is using an Airfone. [9/11 Commission, 2004, pp. 4; New York Observer, 6/20/2004; Arkansas Democrat-Gazette, 9/11/2011] There is no tape machine in the flight services office, and so her call is not recorded. [9/11 Commission, 1/25/2004 pdf file; New York Observer, 6/20/2004]
Airline Contacted about Call - At 8:40 a.m., one of Woodward’s colleagues in the flight services office calls the American Airlines System Operations Control center in Fort Worth, Texas, and passes on to it the information that Sweeney is providing to Woodward (see 8:40 a.m.-8:48 a.m. September 11, 2001). Sweeney’s call ends after 12 or 13 minutes (see (8:44 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 11, 14; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006]

Entity Tags: American Airlines, James W. Sayer, Michael Woodward, Sara Low, Madeline (“Amy”) Sweeney

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Craig Marquis, the manager on duty at the American Airlines System Operations Control (SOC) center in Fort Worth, Texas, is told details of the crisis with Flight 11 that have just been received from the FAA’s Boston Center, and this information leads American Airlines to suspect that Flight 11 has been hijacked. [9/11 Commission, 8/26/2004, pp. 12] Minutes earlier, Marquis instructed Bill Halleck, an air traffic control specialist at the SOC, to contact the Boston Center to find out what was happening with Flight 11, and Halleck has just done so (see 8:29 a.m. September 11, 2001). [9/11 Commission, 1/8/2004 pdf file; 9/11 Commission, 4/26/2004 pdf file] Halleck now calls Marquis and tells him what he learned about Flight 11 from his call with the Boston Center. He says the aircraft is at “29,000 feet. They’ve lost comm [communications] with ‘em. Turned off his transponder. Tracking his primary [radar track] only. Was westbound. Turned southbound. Said the controller heard on the [radio] frequency, the pilot apparently adjust his mike… lot of loud voices… that sounded threatening.” Halleck then tells Marquis the details of this possible threat in the cockpit of Flight 11 that the Boston Center heard over radio. He says, “Something about ‘return or I’ll kill ya,’ or something to that effect… or threatening dialogue.” Halleck adds that he asked the Boston Center to pass on to the SOC “any information or updates” it subsequently receives. After Marquis hears this information from Halleck, he asks Halleck to “pull” Flight 11 up on his aircraft situation display. Following Halleck’s report to Marquis, American Airlines “now suspected that Flight 11 had been hijacked,” according to the 9/11 Commission. [American Airlines, 9/11/2001, pp. 7-19; 9/11 Commission, 8/26/2004, pp. 12]

Entity Tags: American Airlines, Bill Halleck, Craig Marquis

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Craig Marquis, a manager at the American Airlines System Operations Control (SOC) in Fort Worth, Texas, initiates actions to “lockout” Flight 11. This procedure, as the 9/11 Commission later describes, “acknowledges an emergency on the flight and isolates information so that the case can be managed by top leadership at the airlines in a way that protects information from being altered or released, and also protects the identities of the passengers and crew.” Within two minutes, American Airlines has completed the lockout. Marquis realized Flight 11 was an emergency situation almost immediately after 8:21 a.m., when he began receiving details of flight attendant Betty Ong’s phone call from it (see 8:21 a.m. September 11, 2001). Since “lockout” is a standard procedure for airlines in safety and security incidents, it is unclear why he did not initiate it sooner. [9/11 Commission, 7/24/2004, pp. 5; 9/11 Commission, 8/26/2004, pp. 12-13]

Entity Tags: Craig Marquis, American Airlines

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Betty Ong, a flight attendant on the hijacked Flight 11, tells American Airlines employees on the ground that her plane is flying erratically, and then says it is in a rapid descent. [American Airlines, 9/11/2001, pp. 7-19; 9/11 Commission, 8/26/2004, pp. 13] Ong is on the phone with employees at the American Airlines Southeastern Reservations Office in North Carolina (see 8:18 a.m. September 11, 2001). One of these employees, Nydia Gonzalez, is simultaneously relaying the information Ong provides to Craig Marquis, the manager on duty at the American Airlines System Operations Control (SOC) center in Texas (see (8:21 a.m.) September 11, 2001). [9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 8-9] Ong reports that all of the passengers on Flight 11 have been moved out of the first class section of the plane, back to the coach section. Gonzalez passes this information on to Marquis.
Ong Says Flight 11 Is 'Flying Sideways' - Gonzalez then asks Ong, “What’s going on honey?” Ong previously mentioned that Flight 11 was flying erratically (see 8:25 a.m. September 11, 2001), but she subsequently said it had stabilized (see 8:28 a.m. September 11, 2001). She now says the plane is flying erratically again. [American Airlines, 9/11/2001, pp. 7-19; 9/11 Commission, 8/26/2004, pp. 13] Vanessa Minter, an employee at the reservations office, will later recall that Ong describes the way the plane is being flown by saying it is “flying sideways.” According to Minter, another reservations office employee, Winston Sadler, then asks Ong if she means the plane is flying erratically and Ong says yes. [Federal Bureau of Investigation, 9/12/2001, pp. 38-41] Gonzalez will similarly recall that Ong says the plane is “flying sideways, erratically.” [Federal Bureau of Investigation, 9/12/2001, pp. 69-71] Gonzalez relays the information to Marquis, telling him, “The aircraft is erratic again, flying very erratically.”
Ong Says Flight 11 Is in a Rapid Descent - About a minute later, Gonzalez again asks Ong, “What’s going on?” [American Airlines, 9/11/2001, pp. 7-19] Ong says her plane is descending rapidly. [Federal Bureau of Investigation, 9/11/2001, pp. 1-8; Federal Bureau of Investigation, 9/12/2001, pp. 69-71] Gonzalez passes this information on to Marquis, telling him, “Seems like the aircraft is descending quite a bit right now.” Marquis replies, “Okay, I have it on the radar here.” Marquis then asks Bill Halleck, an air traffic control specialist at the SOC, if Flight 11 is descending. [American Airlines, 9/11/2001, pp. 7-19; 9/11 Commission, 11/19/2003 pdf file] When Halleck recently contacted the FAA’s Boston Center, he was told that air traffic controllers had lost Flight 11’s transponder signal (see 8:29 a.m. September 11, 2001). [9/11 Commission, 3/25/2004, pp. 15] He therefore tells Marquis: “We don’t know [if Flight 11 is descending]. The transponder is off, so we have no active read on him.” [American Airlines, 9/11/2001, pp. 7-19; 9/11 Commission, 11/19/2003 pdf file]

Entity Tags: Betty Ong, American Airlines, Vanessa Minter, Bill Halleck, Nydia Gonzalez, Craig Marquis, Winston Sadler

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

National Guard troops stationed at NORAD’s Northeast Air Defense Sector (NEADS) in Rome, New York.National Guard troops stationed at NORAD’s Northeast Air Defense Sector (NEADS) in Rome, New York. [Source: Rome Sentinel]At NORAD’s Northeast Air Defense Sector (NEADS), a huddle of people is gathered around one of the radar scopes. NEADS Commander Robert Marr initially thinks this hubbub is due to the NORAD training exercise (presumably Vigilant Guardian) that is taking place on this day (see (6:30 a.m.) September 11, 2001). He will later recall: “I’ve seen many exercises… and as I saw that huddle I said, ‘There’s got to be something wrong, something is happening here.’ You usually see that whenever they find a track on the scope that looks unusual; it’s usually an indicator that something is getting ready to kick off.” [Filson, 2003, pp. 55] According to author Lynn Spencer, Marr thinks the day’s exercise “is kicking off with a lively, unexpected twist.… His bet is that his simulations team has started off the exercise by throwing out a ‘heart attack card’ to see how the troops respond to a first-aid call from a fellow soldier, testing their first responder training.” [Spencer, 2008, pp. 26] He sends Lieutenant Colonel Dawne Deskins, the regional mission crew commander for the exercise, to check out what is going on. [Filson, 2003, pp. 55] Deskins speaks briefly over the phone with the FAA’s Boston Center about the Flight 11 hijacking (see (8:37 a.m.) September 11, 2001). [Spencer, 2008, pp. 26] She then runs back to the “battle cab”—the glass-walled room that overlooks the NEADS operations floor—and speaks to Marr with urgency in her voice. [Filson, 2003, pp. 55] She tells him: “It’s a hijacking, and this is real life, not part of the exercise. And it appears that the plane is heading toward New York City.” Although Deskins has specifically stated, “not part of the exercise,” Marr reportedly thinks, “This is an interesting start to the exercise.” According to Spencer, he thinks “This ‘real-world’ mixed in with today’s simex [simulated exercise] will keep [his staff members] on their toes.” Regardless of whether the crisis is real or not, Marr decides to instruct that the two alert F-15s at Otis Air National Guard Base be ordered to battle stations (see (8:40 a.m.) September 11, 2001). [Spencer, 2008, pp. 26-27]

Entity Tags: Robert Marr, Northeast Air Defense Sector, Boston Air Route Traffic Control Center, Dawne Deskins, Vigilant Guardian

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Craig Marquis, the manager on duty at the American Airlines System Operations Control (SOC) center in Fort Worth, Texas, instructs Bill Halleck, an air traffic control specialist at the SOC, to tell FAA air traffic controllers to treat Flight 11 as an emergency. [American Airlines, 9/11/2001, pp. 7-19; 9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 14] Halleck contacted the FAA’s Boston Center at 8:29 a.m. to inquire about Flight 11 (see 8:29 a.m. September 11, 2001), and at 8:33 a.m. he called Marquis and passed on what he had just learned from the Boston Center about the crisis with the aircraft (see 8:33 a.m. September 11, 2001). That information, according to the 9/11 Commission, led American Airlines to suspect that Flight 11 had been hijacked. [9/11 Commission, 8/26/2004, pp. 11-12] Marquis now instructs Halleck, “Tell [air traffic control] to handle this as an emergency.” According to a 9/11 Commission memorandum, “At this point, Marquis was just confirming it was a hijack and he wanted to make sure Halleck was communicating the emergency to the [air traffic control] system.” Halleck answers that FAA controllers are treating Flight 11 as a hijacking, saying, “They have in there, it’s been hijacked.” Marquis replies: “It is. Okay.” Halleck adds that FAA controllers “don’t know what his altitude is… they think he’s descending. They think he’s headed toward Kennedy [JFK International Airport in New York]… they’re moving everybody out of the way.” Referring to Betty Ong, a flight attendant on Flight 11, Marquis tells Halleck, “I’m talking to the flight attendant in the back of the plane and she says the plane is descending.” [American Airlines, 9/11/2001, pp. 7-19; American Airlines, 1/15/2002; 9/11 Commission, 11/19/2003 pdf file]

Entity Tags: Craig Marquis, Bill Halleck

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Craig Marquis, the manager on duty at the American Airlines System Operations Control (SOC) center in Texas, tells Nydia Gonzalez, a supervisor at the American Airlines Southeastern Reservations Office in North Carolina, that FAA air traffic controllers are handling Flight 11 as a “confirmed hijacking.” [American Airlines, 9/11/2001, pp. 7-19] Gonzalez is one of several employees at the reservations office who are on the phone with Betty Ong, a flight attendant on Flight 11 who has been describing to them the trouble on her plane. Gonzalez has been relaying the information Ong provides to Marquis. [9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 8-9] She asks him, “What’s going on on your end, Craig?” [American Airlines, 9/11/2001, pp. 7-19] Marquis has just been told by a colleague at the SOC that FAA controllers are treating Flight 11 as a hijacking (see 8:40 a.m. September 11, 2001). [9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 7/24/2004, pp. 6] He therefore replies: “We contacted air traffic control. They are gonna handle this as a confirmed hijacking. So they’re moving all the traffic out of this aircraft’s way.” He says that Flight 11 has its “transponder off, so we don’t have a definitive altitude for him.” Marquis adds that FAA controllers “seem to think that they have [Flight 11] on a primary radar. They seem to think that he is descending.” [American Airlines, 9/11/2001, pp. 7-19]

Entity Tags: Craig Marquis, Nydia Gonzalez

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Craig Marquis, the manager on duty at the American Airlines System Operations Control (SOC) center in Fort Worth, Texas, instructs Peggy Houck, a dispatcher at the SOC, to calculate how far Flight 11 could travel with the fuel it has left. [American Airlines, 9/11/2001, pp. 20-22; 9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 1/8/2004 pdf file] Marquis was recently told by a colleague at the SOC that FAA air traffic controllers are treating Flight 11 as a hijacking (see 8:40 a.m. September 11, 2001). [9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 7/24/2004, pp. 6] He now talks to Houck and tells her that Flight 11 has “turned off his transponder.” He says controllers have the plane “on primary radar and they see him descending.” Marquis then asks Houck to calculate how far the plane could go with its current amount of fuel. He says: “Could you run me a model? [Flight 11] is currently 66,000 pounds of gas back from the time I got the call. Just give me some sort of endurance for 25,000 feet, if you would.” [American Airlines, 9/11/2001, pp. 20-22] Marquis is also on the phone with Nydia Gonzalez, a supervisor at the American Airlines Southeastern Reservations Office in North Carolina who is simultaneously participating in a call with Betty Ong, a flight attendant on Flight 11. [9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 8-9] Marquis updates Gonzalez on what is happening. He tells her, “I have the dispatcher currently taking the current fuel on board, and we’re gonna run some profiles to see exactly what [Flight 11’s] endurance is.” [American Airlines, 9/11/2001, pp. 20-22] Houck will perform an analysis of the fuel capacity of Flight 11 and determine that the plane has “an approximate range of six hours.” [Federal Bureau of Investigation, 9/11/2001, pp. 5-7] She will tell the 9/11 Commission that, around this time, she thinks the situation with Flight 11 is “looking like a typical hijacking.… She was thinking they might be headed to Cuba or Colombia.” [9/11 Commission, 1/8/2004 pdf file]

Entity Tags: Nydia Gonzalez, Craig Marquis, Peggy Houck

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Joseph Bertapelle.Joseph Bertapelle. [Source: Publicity photo]American Airlines managers are informed of what their airline has learned about the trouble on Flight 11 during a regular conference call. [Wall Street Journal, 10/15/2001; 9/11 Commission, 11/19/2003 pdf file] In their daily morning conference call, senior American Airlines personnel usually discuss what happened on the previous day at the airline and what they are expecting in the day ahead. [9/11 Commission, 1/7/2004 pdf file] But shortly after today’s conference call begins, Joseph Bertapelle, a manager at the airline’s System Operations Control (SOC) center in Fort Worth, Texas, announces, “Gentlemen, I have some information here I need to relay.” [Wall Street Journal, 10/15/2001] Bertapelle then passes on to the senior managers much of the information about the hijacking of Flight 11 that has been received by SOC employees Craig Marquis and Bill Halleck. Marquis, the manager on duty at the SOC, has been on the phone with a supervisor at the American Airlines Southeastern Reservations Office in North Carolina, who has been relaying to him information she received in a simultaneous phone call with Betty Ong, a flight attendant on Flight 11 (see (8:21 a.m.) September 11, 2001). [9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 8-9] And Halleck, an air traffic control specialist at the SOC, has been in contact with the FAA’s Boston Center, which gave him details of the problems with Flight 11 (see 8:29 a.m. September 11, 2001). [9/11 Commission, 3/25/2004, pp. 15] The conference call apparently only lasts a short time. Craig Parfitt, American Airlines’ managing director of dispatch operations, will later recall that at around 8:55 a.m.—10 minutes after the conference call begins—senior managers are arriving at the System Operations Command Center, located on the floor above the SOC (see (Between 8:40 a.m. and 8:55 a.m.) September 11, 2001). Presumably, some of these managers will have previously been participating in the conference call. [9/11 Commission, 11/19/2003 pdf file]

Entity Tags: Bill Halleck, Craig Parfitt, Craig Marquis, Joseph Bertapelle, American Airlines

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Two F-15 fighter jets are scrambled from Otis Air National Guard Base in Cape Cod, Massachusetts, which is 153 miles from New York City. The fighters are launched in response to the hijacked Flight 11, but this plane is already crashing into the World Trade Center at this time (see 8:46 a.m. September 11, 2001). [Washington Post, 9/15/2001; CNN, 9/17/2001; North American Aerospace Defense Command, 9/18/2001; 9/11 Commission, 6/17/2004]
Delay - The FAA’s Boston Center alerted NORAD’s Northeast Air Defense Sector (NEADS) to the hijacking of Flight 11 and requested that fighter jets be scrambled at just before 8:38 a.m. (see (8:37 a.m.) September 11, 2001), but the mission crew commander at NEADS only instructed the leader of his weapons team to launch the Otis fighters at 8:45 a.m. (see 8:45 a.m. September 11, 2001). [Vanity Fair, 8/1/2006]
Otis Aircraft Head to Runway - As soon as the pilots at Otis Air Base are strapped into their aircraft, the green light directing them to launch goes on. They start their engines and taxi out of the hangar to the nearest runway. One of the pilots, Lt. Col. Timothy Duffy, radios his command post for guidance, asking, “Do you have words?” The response he gets is, “Possible hijack, American Flight 11, 737, flight level 290 [29,000 feet], over JFK [International Airport in New York City].” (This flight information is partly incorrect, since American 11 is a 767, not a 737.) According to the Cape Cod Times, the jets will be up in the air before their radar kicks in. [Cape Cod Times, 8/21/2002; Spencer, 2008, pp. 42] The Otis pilots have already been preparing for the scramble order to come since learning of the hijacking from the FAA’s Cape Cod facility, some time shortly after 8:34 a.m. (see (8:36 a.m.-8:41) September 11, 2001). [BBC, 9/1/2002; Spencer, 2008, pp. 27-30] Their jets are reportedly not airborne until seven minutes after being scrambled, at 8:53 a.m. (see 8:53 a.m. September 11, 2001) and there will be conflicting accounts of what their original destination is (see (8:53 a.m.-9:05 a.m.) September 11, 2001). [9/11 Commission, 6/17/2004]

Entity Tags: Timothy Duffy, Otis Air National Guard Base, Daniel Nash

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

According to PR Week magazine, “immediately” after the attacks on this day, Tim Doke, the vice president for corporate communications for American Airlines, calls Ken Luce, who is the president of the Southwest offices of public relations firm Weber Shandwick Worldwide (WSW). In response, WSW sends more than 20 people to American Airlines’ headquarters in Fort Worth, and to airports around the US. Thus, “While American couldn’t answer many questions, spokespeople subtly steered reporters away from false rumors and leaked information. Employees from WSW and American’s other agency, Burson-Marsteller, served as the firm’s eyes and ears in the airports its staff couldn’t reach while planes were grounded.” [PR Week, 11/5/2001] The American Airlines operations center in Fort Worth was reportedly alerted to the emergency on Flight 11 around 8:21 a.m. (see 8:21 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 5] However, according to the 9/11 Commission, it is not until 9:30 a.m. that the airline confirms that this aircraft had crashed into the World Trade Center. [9/11 Commission, 8/26/2004, pp. 16] So the exact time when Doke called Luce is unclear. The FBI has “essentially gagged” American Airlines from any meaningful communication with the media immediately following the attacks. According to Doke, though, in response to subsequent media demands about how the terrorists got through security, American will make use of a number of airline security people it had “intentionally cultivated relationships with over the years to help carry our messages and put some of the media hysteria into perspective.” [Jack O'Dwyer's Newsletter, 12/4/2002]

Entity Tags: Tim Doke, American Airlines, Ken Luce, Weber Shandwick Worldwide

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Personnel and aircraft at Barksdale Air Force Base in Louisiana are participating in the annual US Strategic Command (Stratcom) exercise Global Guardian (see 8:30 a.m. September 11, 2001) when the first crash at the World Trade Center is reported on television. [US Department of Defense, 5/1997; Times-Picayune, 9/8/2002]
Nuclear Weapons Are Being Loaded onto Bombers - Global Guardian is based around the scenario of a rogue nation attacking the United States with nuclear weapons. At Barksdale, according to journalists Eric Schmitt and Thom Shanker, air crews taking part in the exercise have been “pulling nuclear bombs and missiles out of their heavily guarded storage sites and loading them aboard B-52s” this morning. Real, live nuclear weapons are being used, but “their triggers [are] not armed.” [Schmitt and Shanker, 2011, pp. 22] “We were in the midst of this big annual exercise called Global Guardian. They loaded all the bombers, put the submarines out to sea, put the [intercontinental ballistic missiles] at nearly 100 percent,” Lieutenant General Thomas Keck, commander of the 8th Air Force at Barksdale, will later recall. “It was routine, you did it every year,” he will add. [Politico Magazine, 9/9/2016]
Officers Realize America's Security Is at Risk - Colonel Mike Reese, director of staff for the 8th Air Force, is monitoring several television screens at the base as part of the exercise when he sees CNN cut into coverage of the first crash at the WTC, two minutes after it happens (see 8:48 a.m. September 11, 2001). He will see the second hijacked plane crashing into the WTC live on television at 9:03 a.m. (see 9:03 a.m. September 11, 2001). He will recall that at this point: “[W]e knew it wasn’t a mistake. Something grave was happening that put the nation’s security at risk.”
Exercise Participants Switch to Defending the Base - The New Orleans Times-Picayune will describe how awareness of the real attacks impacts those participating in the exercise, stating: “Immediately their focus turned to defense, securing Barksdale, Minot [North Dakota], and Whiteman [Missouri] air force bases, where dozens of aircraft and hundreds of personnel were involved in the readiness exercise ‘Global Guardian.’ The exercise abruptly ended as the United States appeared to be at war within its own borders.” [Times-Picayune, 9/8/2002]
Air Force Becomes Concerned about a Plane Being Crashed into the B-52s - The Air Force will be particularly concerned that terrorists might try to crash a hijacked plane into the B-52s with nuclear weapons on board that are on the tarmac at Barksdale. Although an attack of this kind would not set off a nuclear blast, it could cause a large explosion. “You would destroy half of Bossier City, Louisiana, with the explosions,” Al Buckles, Stratcom’s deputy director for operations, will comment. He will add: “That would have been a way to really cripple us. All these nuclear weapons were exposed.” [Omaha World-Herald, 9/9/2016] Four A-10s, aircraft not designed for air-to-air combat, from Barksdale’s 47th Fighter Squadron, will be placed on “cockpit alert,” the highest state of readiness for fighter pilots. “Within five minutes,” according to the Times-Picayune, “the A-10s, equipped only with high-intensity cannons, could have been launched to destroy unfriendly aircraft, even if it was a civilian passenger airliner.” Lieutenant Colonel Edmund Walker, commander of the 47th Fighter Squadron, and a novice pilot still in training will be sitting in their jets, ready to take off, when they are ordered back to the squadron office. They will be told they are no longer practicing. Walker will recall: “We had to defend the base against any aircraft, airliner, or civilian. We had no idea. Would it fly to the base and crash into the B-52s or A-10s on the flight line?” [Times-Picayune, 9/8/2002] When Air Force One with President Bush on board takes off from Sarasota, Florida, at around 9:55 a.m. (see 9:54 a.m. September 11, 2001), it will initially have no fixed destination. But after a short time, it will begin heading toward Barksdale Air Force Base and land there at 11:45 a.m. (see 11:45 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 39, 325]

Entity Tags: Barksdale Air Force Base, Edmund Walker, Thomas Keck, Global Guardian, Mike Reese, Alfred Buckles

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

American Airlines sends out a pager message to its top executives and operations personnel, informing them that Flight 11 is a “confirmed hijacking.” [Wall Street Journal, 10/15/2001; American Airlines, 1/15/2002] At around 8:42 a.m., Craig Marquis, the manager on duty at the American Airlines System Operations Control center in Fort Worth, Texas, told a colleague to send out an SOCC (System Operations Command Center) notification, by pager, to 50 or 60 key American Airlines officials. Marquis told his colleague, “You better send a SOCKS.” (“SOCKS” is presumably another term for an SOCC notification.) [American Airlines, 9/11/2001, pp. 20-22; 9/11 Commission, 11/19/2003 pdf file] The message is sent out seven minutes later, at 8:49 a.m., according to information recorded by senior American Airlines personnel. [American Airlines, 1/15/2002] It states, “Confirmed hijacking Flight 11.” [Wall Street Journal, 10/15/2001]

Entity Tags: American Airlines, Craig Marquis

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

La Guardia Airport.La Guardia Airport. [Source: Port Authority of New York and New Jersey]Employees at the American Airlines System Operations Control (SOC) center in Fort Worth, Texas, receive phone calls from American Airlines employees at La Guardia Airport and JFK International Airport in New York, alerting them to the plane crash at the World Trade Center, but the SOC employees do not know for sure whether the plane involved was Flight 11.
La Guardia Employee Reports Crash at WTC - Ray Howland, at the SOC, receives a call from Chuck Easton, an American Airlines employee at La Guardia Airport. [Federal Bureau of Investigation, 9/11/2001, pp. 49-51; 9/11 Commission, 4/26/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 15] Easton tells Howland, “I’m not sure what’s going on, but the World Trade Center building, as we looked out the window, and we can kind of see [the Twin Towers] in the distance, and we noticed the right World Trade Center [tower] had had a, it has a big plume of smoke.” He says, “The news reports that we’re getting now is that it was struck by an aircraft.” About a minute later, Howland asks, “Have you heard anything else?” Easton replies, “They have an eyewitness [on the news] that says he saw a plane strike it at about the eightieth or hundredth floor.” Howland asks Easton if he knows how big a plane was involved in the crash, but Easton says he does not. He says that watching the news on television is “how we’re getting the information” about the incident.
Operations Center Employee Suspects Flight 11 Hit the WTC - Howland tells Easton, “I think I have a feeling I know what’s happened.” [American Airlines, 9/11/2001, pp. 42-43] SOC personnel have been informed that air traffic controllers have declared Flight 11 a hijacking and that Flight 11 was descending toward New York (see 8:40 a.m. September 11, 2001), so presumably Howland means he suspects that Flight 11 hit the WTC. [9/11 Commission, 7/24/2004, pp. 6] He will in fact tell the 9/11 Commission that when he receives the call from Easton, he is “confident the plane that hit the first tower” was Flight 11. He will say he “put one and one together.” [9/11 Commission, 4/26/2004 pdf file] However, when two other people call the SOC a short time after Easton does and ask about the plane that hit the WTC, Howland will tell them that SOC personnel “don’t know” if it belonged to American Airlines. [American Airlines, 9/11/2001, pp. 44; American Airlines, 9/11/2001, pp. 45]
JFK Airport Employee Wonders if Airline Is 'Missing a Plane' - Around the time that Easton calls Howland, Ed Dooley, an American Airlines ramp manager at JFK International Airport, also calls the SOC to report the incident at the WTC. Dooley tells Craig Marquis, the manager on duty at the SOC, that there is smoke coming from the WTC and asks if American Airlines is “missing a plane.” Marquis says he doesn’t think so, but he is checking. [Federal Bureau of Investigation, 9/11/2001, pp. 49-51; 9/11 Commission, 11/19/2003 pdf file]
Airline Tries to Determine whether Flight 11 Hit the WTC - After receiving these notifications of the crash, American Airlines personnel “furiously” try to find out if the plane involved was Flight 11, according to Gerard Arpey, the airline’s executive vice president of operations. Arpey will later recall, “[S]ome early media reports indicated that the plane that had struck the building may have been a smaller aircraft, but we nonetheless feared the worst.” [9/11 Commission, 1/27/2004] At 9:16 a.m., an SOC employee will tell the FAA’s Command Center that American Airlines thinks Flight 11 was the first plane that hit the WTC (see 9:16 a.m.-9:18 a.m. September 11, 2001), and by 9:30 a.m., according to the 9/11 Commission, the airline will confirm that Flight 11 hit the WTC (see (9:30 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 15-16]

Entity Tags: Ed Dooley, Chuck Easton, Craig Marquis, Ray Howland, American Airlines, Gerard Arpey

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Don Carty.Don Carty. [Source: Publicity photo]Don Carty, the president of American Airlines, calls his airline’s System Operations Command Center (SOCC) in Fort Worth, Texas, and asks if the plane that is reported to have hit the World Trade Center belonged to American Airlines. [Wall Street Journal, 10/15/2001; 9/11 Commission, 1/8/2004 pdf file; 9/11 Commission, 1/27/2004] According to author Lynn Spencer, Carty, who is still at home, learned that an American Airlines plane had been hijacked when he received a message from the airline on his pager, which stated, “Confirmed hijacking Flight 11” (see 8:49 a.m. September 11, 2001). [Spencer, 2008, pp. 52] But Carty will tell CNN that he learned of the hijacking in “a call from our operations people.” He will say he’d told the caller that he “would be out immediately,” but then, he will say, “it suddenly occurred to me that maybe I should check whether the press had the story, and I turned on the TV, and almost at the moment I turned on the TV, I saw them talking about something that struck the World Trade Center.” Carty will say that upon seeing the report, “[J]ust in my gut, I knew it was our airplane” that had hit the WTC. [CNN, 11/19/2001] Carty phones Gerard Arpey, American Airlines’ executive vice president of operations, who is at the SOCC. He says, “The press is reporting an airplane hit the World Trade Center,” and asks, “Is that our plane?” [Wall Street Journal, 10/15/2001; 9/11 Commission, 1/27/2004] Arpey replies that the airline’s personnel do not know. He tells Carty only that they “had confirmed the hijacking of Flight 11, and knew it was flying toward New York City and descending.” [9/11 Commission, 1/8/2004 pdf file]

Entity Tags: American Airlines, Don Carty, Gerard Arpey

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A typical F-15.A typical F-15. [Source: US Air Force]Radar data will show that the two F-15s scrambled from Otis Air National Guard Base in Cape Cod, Massachusetts, are airborne by this time. [Washington Post, 9/15/2001; North American Aerospace Defense Command, 9/18/2001; 9/11 Commission, 7/24/2004, pp. 20] It is now eight minutes since the mission crew commander at NORAD’s Northeast Air Defense Sector (NEADS) ordered that the jets be launched (see 8:45 a.m. September 11, 2001). [Vanity Fair, 8/1/2006] It is 40 minutes since air traffic controllers had their last communication with Flight 11 (see 8:13 a.m. September 11, 2001), and 28 minutes since they became certain that the aircraft was hijacked (see (8:25 a.m.) September 11, 2001). Flight 11 crashed into the World Trade Center seven minutes ago (see 8:46 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 7, 19 and 459]
Commander Wants Fighters Sent to New York - In Rome, New York, NEADS has just received news of the plane hitting the WTC (see 8:51 a.m. September 11, 2001). Major Kevin Nasypany, the facility’s mission crew commander, is asked what to do with the Otis fighters. He responds: “Send ‘em to New York City still. Continue! Go! This is what I got. Possible news that a 737 just hit the World Trade Center. This is a real-world.… Continue taking the fighters down to the New York City area, JFK [International Airport] area, if you can. Make sure that the FAA clears it—your route all the way through.… Let’s press with this.” [Vanity Fair, 8/1/2006] Yet there will be conflicting reports of the fighters’ destination (see (8:53 a.m.-9:05 a.m.) September 11, 2001), with some accounts saying they are directed toward military-controlled airspace off the Long Island coast. [Filson, 2003, pp. 56-59; 9/11 Commission, 6/17/2004]

Entity Tags: Northeast Air Defense Sector, Robert Marr, Kevin Nasypany, Otis Air National Guard Base

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

One of the two fighter pilots who took off in response to the hijacked Flight 11 is told by air traffic control that Flight 11 has crashed into the World Trade Center, and yet both pilots will later claim they are unaware of this crash until after 9:03 a.m., when Flight 175 hits the WTC. [Federal Aviation Administration, 9/11/2001; Cape Cod Times, 8/21/2002; ABC News, 9/11/2002; Filson, 10/2/2002; Filson, 10/22/2002; 9/11 Commission, 2004] Lieutenant Colonel Timothy Duffy and Major Daniel Nash took off in their F-15s from Otis Air National Guard Base in Cape Cod, Massachusetts, at 8:46 a.m. (see 8:46 a.m. September 11, 2001), but were unaware that at the same time, Flight 11 was crashing into the WTC (see 8:46 a.m. September 11, 2001). [Filson, 2003, pp. 57; 9/11 Commission, 7/24/2004, pp. 20]
Controller Tells Pilot that Flight 11 Crashed into WTC - Duffy has just checked in with the air traffic controller at the FAA’s Boston Center who is working at the Cape Sector radar position, and the controller has given him a new heading to fly toward (see 8:54 a.m.-8:55 a.m. September 11, 2001). The controller now asks Duffy, “I understand you’re going out to look for American 11, is that correct?” Duffy replies, “Affirmative.” The controller then tells Duffy that Flight 11 has crashed. He says, “Okay, I just got information that the aircraft has been, uh, crashed into the World Trade Center, so I’m not quite sure what your intentions are, if you’re still going to head that way or you may want to talk to your operations.” Duffy responds, “Okay, we’re going to go over and talk to Huntress right now.” (“Huntress” is the call sign for NORAD’s Northeast Air Defense Sector, NEADS.) [Federal Aviation Administration, 9/11/2001; 9/11 Commission, 2004] Although Duffy contacts NEADS (see (8:56 a.m.-8:57 a.m.) September 11, 2001), it is unclear whether he talks about the crash, as he indicates he is going to, since, according to the 9/11 Commission Report, “there are no NEADS recordings available of the NEADS senior weapons director and weapons director technician position responsible for controlling the Otis [Air National Guard Base] scramble” (see (8:30 a.m.-3:00 p.m.) September 11, 2001). [9/11 Commission, 1/7/2004 pdf file; 9/11 Commission, 7/24/2004, pp. 459] It is also unclear whether Duffy passes on the information about Flight 11 hitting the WTC to Nash. But in later interviews, both pilots will claim they were unaware of Flight 11 hitting the WTC until they were informed that a second aircraft had hit the WTC, shortly after that second crash occurred (see (9:03 a.m.) September 11, 2001 and 9:06 a.m.-9:07 a.m. September 11, 2001). [9/11 Commission, 2004; Spencer, 2008, pp. 84]
Pilots Deny Learning of First Crash - The Cape Cod Times will report that Nash “doesn’t even recall hearing that the first plane hit.” [Cape Cod Times, 8/21/2002] Nash will tell author Leslie Filson that when he and Duffy are informed of the second plane hitting the WTC, they are “still under [the] impression [that] American 11 was still airborne” and are “shocked, because we didn’t know the first one had even hit.” [Filson, 10/2/2002] And Nash will tell the 9/11 Commission that he “does not remember at which point during the morning of 9/11 he heard of the first crash at the WTC.” He will say he does “remember that the FAA controller he communicated with during flight told him of the second crash,” but add that “this was strange to hear at the time, since he had not been told of the first.” [9/11 Commission, 10/14/2003 pdf file] Duffy will tell ABC News that when he is informed of the second crash, “I thought we were still chasing American 11.” [ABC News, 9/11/2002] He will tell Filson that when he learns of this second crash, “I didn’t know [the] first one hit” the WTC. [Filson, 10/22/2002] And he will tell the 9/11 Commission that when he “received word that a second aircraft had hit the WTC,” he “still thought they were responding to a hijacked American [Airlines] airliner.” [9/11 Commission, 1/7/2004 pdf file]

Entity Tags: Timothy Duffy, Daniel Nash, Boston Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Paul Worcester.Paul Worcester. [Source: Paul Blackmore / Cape Cod Times]Senior commanders at Otis Air National Guard Base in Cape Cod, Massachusetts, become aware of the attacks on the World Trade Center from television coverage, and one commander then orders the base’s battle staff to assemble. The commanders have just been in the first of the base’s regular Tuesday morning meetings, which ended at 8:55 a.m. They are taking a short break before the next meeting, which is scheduled for 9:00 a.m., and are apparently unaware that a plane has crashed into the WTC.
Wing Commander Sees Burning WTC on Television - One of those in the meeting was Lieutenant Colonel Paul Worcester, the logistics group commander of the 102nd Fighter Wing, which is based at Otis. As Worcester walks past the break room he notices that everyone inside it is fixated on the television. He goes in to find what they are watching and gets his first sight of the coverage of the burning North Tower. Worcester finds it odd that a plane could have hit the WTC, and thinks to himself: “On such a clear day, planes don’t just go astray. That just doesn’t happen.” Although he is aware that the base’s two F-15s that are kept on alert have been scrambled in response to a suspected hijacking (see 8:46 a.m. September 11, 2001), he does not connect this with what he is seeing on television.
Commanders See Second Attack - Worcester is joined in the break room by more of the senior commanders. They watch as the live television coverage shows Flight 175 crashing into the South Tower (see 9:03 a.m. September 11, 2001), and all of them then realize that America is under attack. One commander immediately shouts out, “We need to go to battle staff!” The senior commanders disperse and head toward the adjacent operations building, where they will reconvene in the battle cab of the installation operations center (see Shortly After 9:03 a.m. September 11, 2001). A voice sounds out over the base’s loudspeakers: “The commander has ordered the 102nd core battle staff to assemble. Please report to the operations building immediately.”
Unit Mobilizes for War - Subsequently, as author Lynn Spencer will describe: “Under the leadership of the [102nd Fighter] Wing commander, the various subordinate group commanders cross-brief on scramble activity, training flight issues, available munitions, personnel available to begin uploading more fighters to combat-ready status, security force increases, and more. In short, they begin to mobilize the wing for war, keeping NEADS [NORAD’s Northeast Air Defense Sector] in the loop on their preparations.” [Spencer, 2008, pp. 87-88, 153-154]
Base Learned of First Hijacking 20 Minutes Earlier - The 102nd Fighter Wing of the Massachusetts Air National Guard, which is based at Otis Air Base, is responsible for protecting the Northeast United States, including New York, Washington, and Boston. Its mission includes defending the region against terrorist attacks. [Cape Cod Times, 9/12/2001; Cape Cod Times, 9/12/2001] On a typical day, it has about a dozen pilots on duty. [Cape Cod Times, 9/15/2001] It is equipped with 18 F-15 fighter jets, two of which are kept on 24-hour alert, ready to be in the air within five minutes of being called upon. [Boston Globe, 9/15/2001; Cape Cod Times, 9/21/2001] These were the two jets that launched at 8:46 a.m. in response to the hijacking of Flight 11. [9/11 Commission, 7/24/2004, pp. 20] The base was notified about this first hijacking shortly after 8:34 a.m. (see (8:36 a.m.-8:41) September 11, 2001). [Spencer, 2008, pp. 27-28] Why the senior commanders did not initiate their crisis response at that time is unclear.

Entity Tags: Paul Worcester, Otis Air National Guard Base

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A special radio transmitter that is carried by aircraft and designed to go off automatically if a plane crashes is activated in the New York area, several minutes before Flight 175 hits the World Trade Center. David Bottiglia, an air traffic controller at the FAA’s New York Center, receives information from one of the aircraft he is monitoring. A few seconds before 8:59 a.m., the pilot of US Airways Flight 583 tells him, “I hate to keep burdening you with this stuff, but now we’re picking up another ELT on 21.5.” [Federal Aviation Administration, 9/11/2001, pp. 37 pdf file; 9/11 Commission, 10/1/2003 pdf file; 9/11 Commission, 2004] An “ELT” is an emergency locator transmitter, a device carried on most general aviation aircraft in the US that is designed to automatically begin transmitting a distress signal if a plane should crash, so as to help search and rescue attempts at locating the downed aircraft. [Federal Aviation Administration, 3/23/1990; US Department of the Army, 8/12/2008, pp. E-6 pdf file; Aircraft Owners and Pilots Association, 1/22/2009] “21.5” refers to the emergency frequency of 121.5 megahertz that ELTs transmit their distress signals on. [Aircraft Electronics Association, 2009, pp. 36 pdf file] While the pilot’s information would mean an ELT is activated at around 8:58 a.m., Flight 175 will crash into the WTC several minutes later, at 9:03 a.m. and 11 seconds (see 9:03 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 8] And yet there are no reports of an ELT going off at the time of the crash itself. The pilot of Flight 583 earlier on informed Bottiglia of another ELT signal, which had been transmitted shortly before Flight 11 hit the WTC (see 8:44 a.m. September 11, 2001). [New York Times, 10/16/2001; 9/11 Commission, 10/1/2003 pdf file]

Entity Tags: Dave Bottiglia

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Mike Morell, President Bush’s CIA briefer, calls the CIA’s operations center to see if anyone there knows more about what has happened at the World Trade Center and is told that the WTC was hit by a large commercial airliner. [Studies in Intelligence, 9/2006 pdf file; Morell and Harlow, 2015, pp. 48] Morell learned that a plane had crashed into the WTC as he was being driven to the Emma E. Booker Elementary School in Sarasota, Florida, where Bush is going to attend a reading event. White House press secretary Ari Fleischer, who was in the same vehicle as him, received a pager message stating what had happened and then exclaimed, “A plane just hit the World Trade Center” (see (Between 8:48 a.m. and 8:55 a.m.) September 11, 2001). [Bamford, 2004, pp. 17; Politico Magazine, 9/9/2016] Fleischer asked Morell if he knew anything about the incident. “As the in-house intelligence officer, Morell was the man they looked to for the scoop when something startling happened,” journalist and author Mark Bowden will comment. [Bowden, 2012, pp. 3] The CIA officer knew nothing about the incident but said he would make some calls to inquire about it.
CIA Officer Thought the Crash Was an Accident - Morell initially assumed the crash was an accident. “The image in my mind,” he will later recall, “was of a small plane losing its way in a storm or fog and hitting the World Trade Center. I figured the death toll would include only two or three people on the plane and perhaps a few more in offices at the point of impact.” All the same, after entering the school, he calls the operations center at CIA headquarters in Langley, Virginia, to see if anyone there knows more about the crash. He assumes someone there likely will because, he will write, “I had come to rely on the group of hard-working officers in the center, both to set aside for me key pieces of overnight reporting and to answer my many questions.”
CIA Officer Is Told a Large Plane Hit the WTC - However, the duty officer Morell talks to is able to tell him little more than what he already knows. The one new detail the duty officer provides, Morell will recall, is that “the initial reports indicated that the plane [that hit the WTC] was a large commercial jet.” “My hope that this was not terrorism started to fade,” he will write. Morell then walks into the holding room next to the classroom where Bush is going to listen to some children reading and notices that the time is 9:00 a.m. Minutes later, he will learn about Flight 175 crashing into the WTC (see 9:03 a.m. September 11, 2001) and realize immediately that the incident is a “deliberate act of terrorism.” [Studies in Intelligence, 9/2006 pdf file; Morell and Harlow, 2015, pp. 47-48]

Entity Tags: Central Intelligence Agency, Michael J. Morell

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A soldier monitors a NORAD radar screen.A soldier monitors a NORAD radar screen. [Source: National War College]NORAD has had fighter jets deployed to Alaska and Northern Canada for the past two days. They are there for a real-world maneuver called Operation Northern Vigilance, tasked with monitoring a Russian air force exercise being conducted in the Russian Arctic all this week (see September 9, 2001). [North American Aerospace Defense Command, 9/9/2001] At its operations center deep inside Cheyenne Mountain, Colorado, NORAD is also reportedly at “full ‘battle staff’ levels for a major annual exercise that tests every facet of the organization.” The operations center is now contacted by NORAD’s Northeast Air Defense Sector (NEADS), based in Rome, New York. NEADS says the FAA believes there is a hijacking in progress and is asking NORAD for support; this is not part of the exercise. As the Toronto Star will later report: “In a flash, Operation Northern Vigilance is called off. Any simulated information, what’s known as an ‘inject,’ is purged from the screens.” [Toronto Star, 12/9/2001] NORAD has the capacity to inject simulated material, including mass attacks, during exercises, “as though it was being sensed for the first time by a radar site.” [US Department of Defense, 1/15/1999] However, Northern Vigilance is a military operation, not a training exercise. [North American Aerospace Defense Command, 9/9/2001; US Congress, 3/11/2005] So presumably the “simulated information” is part of a NORAD exercise currently taking place, such as Vigilant Guardian (see (6:30 a.m.) September 11, 2001). Therefore, many minutes into the real 9/11 attacks, there may be false radar blips appearing on the screens of NORAD personnel. Additional details, such as whose radar screens have false blips and over what duration, are unclear. However, while the Toronto Star will indicate that the simulated material is removed from NORAD radar screens shortly before 9:03 a.m., when the second attack on the World Trade Center takes place, at 10:12 a.m. an officer at the operations center will call NEADS and ask it to “terminate all exercise inputs coming into Cheyenne Mountain” (see 10:12 a.m. September 11, 2001). [North American Aerospace Defense Command, 9/11/2001; Toronto Star, 12/9/2001] This would indicate that the NORAD operations center continues receiving simulated radar information for over an hour more, until after Flight 93 has crashed (see (10:06 a.m.) September 11, 2001) and the terrorist attacks have ended. The Russians, after seeing the attacks on New York and Washington on television, will quickly communicate that they are canceling their Russian Arctic exercise. [Toronto Star, 12/9/2001; National Post, 10/19/2002]

Entity Tags: Northeast Air Defense Sector, Vigilant Guardian, Operation Northern Vigilance, North American Aerospace Defense Command

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The two F-15 fighter jets launched from Otis Air National Guard Base in response to the hijacked Flight 11 (see 8:46 a.m. September 11, 2001) are given guidance by an air traffic controller at the FAA’s Boston Center on flying into military airspace over the Atlantic Ocean, and then discuss details of their intended hold in that airspace with another Boston Center controller. [9/11 Commission, 2004; 9/11 Commission, 2004]
Fighters Heading into Training Area - Lieutenant Colonel Timothy Duffy, the pilot of one of the fighters, talks over radio with the Boston Center controller who is working at the Cape Sector radar position. Duffy says the two fighters are “proceeding [on] our present heading of 250 for about 100 miles,” and adds that “Huntress”—the call sign for NORAD’s Northeast Air Defense Sector (NEADS)—“wants us to hold just south of Long Island, to see if we can get any more assistance.” The controller replies: “Okay, that’s fine. You are heading into the warning area.” [Federal Aviation Administration, 9/11/2001] By the “warning area,” he is referring to a military airspace training area over the Atlantic, just south of Long Island, known as “Warning Area 105” or “Whiskey 105.” [9/11 Commission, 9/22/2003 pdf file; Spencer, 2008, pp. 85] The original flight strip for the two F-15s gave a destination of New York’s JFK International Airport, but the fighters have recently been redirected (see 8:54 a.m.-8:55 a.m. September 11, 2001). [9/11 Commission, 9/22/2003 pdf file; 9/11 Commission, 9/24/2003; 9/11 Commission, 2004]
Fighters Told They Can Contact Navy Control Facility - The controller continues, “If you want, if you can’t contact me, you can go to Giant Killer on 338.1.” [Federal Aviation Administration, 9/11/2001] (“Giant Killer” is the call sign for the Fleet Area Control and Surveillance Facility in Virginia Beach, Virginia—a Navy air traffic control agency that handles over-water military operations. [New York Times, 2/10/1997; Spencer, 2008, pp. 143] ) The controller then tells Duffy that he can contact Giant Killer, because “you’re going through their airspace.” Duffy replies, “Okay, I’ll do all that, thanks.” [Federal Aviation Administration, 9/11/2001] The Otis fighters are then handed on to another controller at the Boston Center. Stephen Roebuck, who is working at the Hampton Sector radar position, now communicates with them. [9/11 Commission, 9/22/2003 pdf file; 9/11 Commission, 2004] The Hampton Sector covers the area that includes the Whiskey 105 airspace.
Pilots Unable to Give Specific Information about 'Hold' - Roebuck asks the pilots of the fighters if they know their destination. They reply no, and say they need to hold in the western area of Whiskey 105. Roebuck wants information on the position they will hold at in Whiskey 105, but the pilots say they cannot give a specific location. Instead, they tell Roebuck to keep them in a “published hold” in the area. Roebuck asks if the fighters want a “radial” or a “latitude/longitude” hold, but is told they will maintain themselves.
Controller Finds Fighters' Unspecific 'Hold' Unusual - Due to the lack of information the pilots have provided him with, Roebuck is unsure what the fighters are going to do, and does not know how to clear airspace for their potential course. Roebuck will tell the 9/11 Commission that “normally, clearing area for fighters is very specific, so this unknown generic hold [is] extremely unusual. The fighters had an altitude, but did not issue an EFC [expect further clearance].” He assumes the purpose of the generic hold is that “if the fighters needed to move rapidly, they did not want to be encumbered by an air traffic technicality.” [9/11 Commission, 9/22/2003 pdf file; 9/11 Commission, 9/24/2003]

Entity Tags: Timothy Duffy, Stephen Roebuck, Boston Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An announcement is made over the public address system in the South Tower of the World Trade Center, advising workers that they can begin an orderly evacuation of the building if conditions warrant it. [New York Times, 5/17/2004; 9/11 Commission, 7/24/2004, pp. 289] A previous announcement over the public address system instructed people in the South Tower to stay in, or return to, their offices, rather than evacuate (see (8:50 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 287-288; Dwyer and Flynn, 2005, pp. 72] The new announcement begins: “May I have your attention, please. Repeating this message: the situation occurred in Building 1 [i.e. the North Tower].” The announcer then says, “If the conditions warrant on your floor, you may wish to start an orderly evacuation.” [New York Times, 5/17/2004] The announcement is presumably made by Philip Hayes, the deputy fire safety director on duty at the fire command desk in the lobby of the South Tower. A button at the desk enables fire safety directors to deliver announcements over the public address system. [Dwyer and Flynn, 2005, pp. 26]
Identity of Person Who Ordered Evacuation Unclear - The new advice, for tenants to evacuate, does “not correspond to any prewritten emergency instruction,” according to the 9/11 Commission Report. [9/11 Commission, 7/24/2004, pp. 289] It is unclear who told Hayes to make the announcement giving this advice. George Tabeek, the Port Authority’s security manager for the WTC, contacted the fire command desks in the Twin Towers immediately after Flight 11 hit the North Tower, with instructions about what to do. His orders for Hayes, however, were to “keep people inside the South Tower” (see Shortly After 8:46 a.m. September 11, 2001). [New Jersey Star-Ledger, 9/6/2011]
Police Commander Called for Evacuation of WTC - Captain Anthony Whitaker, the Port Authority Police Department (PAPD) commanding officer at the WTC, called for the evacuation of the WTC at 9:00 a.m. (see 8:59 a.m.-9:02 a.m. September 11, 2001). However, his instruction was given over PAPD radio channel W, “which could not be heard by the deputy fire safety director in the South Tower,” according to the 9/11 Commission Report. [Murphy, 2002, pp. 184-185; 9/11 Commission, 7/24/2004, pp. 293; National Institute of Standards and Technology, 9/2005, pp. 201] Furthermore, according to the Port Authority, deputy fire safety directors do not generally take direct orders from the PAPD under the regular chain of command. Therefore, the 9/11 Commission Report will state, it is “not known if [Hayes] received the order by the PAPD to evacuate the complex.” [9/11 Commission, 7/24/2004, pp. 544]
Fire Department Responsible for Ordering Evacuations - According to New York Times reporters Jim Dwyer and Kevin Flynn, “The authority to order an evacuation during a fire normally rests with the fire department.” [Dwyer and Flynn, 2005, pp. 79] In a phone call with his counterpart in the North Tower, at 8:49 a.m., Hayes in fact said he would wait to hear from “the boss from the fire department or somebody” before ordering an evacuation of the South Tower (see 8:49 a.m. September 11, 2001). [Port Authority of New York and New Jersey, 9/11/2001 pdf file; 9/11 Commission, 7/24/2004, pp. 287; Dwyer and Flynn, 2005, pp. 27] But whether someone from the fire department told Hayes to order an evacuation is unknown. It is also unclear how long announcements, advising an evacuation, continue for. Hayes and his counterpart in the North Tower are “making announcements that the situation was serious and that occupants should evacuate immediately” for “[a]s long as the [fire alarm system] was still operational,” according to Fire Engineering magazine. [Fire Engineering, 11/1/2002] However, the 9/11 Commission Report will state, “Evidence suggests that the public address system [in the South Tower] did not continue to function after the building was hit.” This would mean no announcements go out after 9:03 a.m., when Flight 175 hits the tower (see 9:03 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 295] By the time the South Tower collapses (see 9:59 a.m. September 11, 2001), out of around 8,540 people who were originally in the building, 7,940 (93 percent) have made it out and will survive, according to the National Institute of Standards and Technology. [National Institute of Standards and Technology, 9/2005]

Entity Tags: Philip T. Hayes

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Flight 175 hits the WTC South Tower. The picture was taken from a traffic helicopter.Flight 175 hits the WTC South Tower. The picture was taken from a traffic helicopter. [Source: WABC 7/ Salient Stills]Flight 175 hits the South Tower of the World Trade Center (Tower Two). Seismic records pinpoint the time at six seconds before 9:03 a.m. (rounded to 9:03 a.m.). Hijackers Marwan Alshehhi, Fayez Ahmed Banihammad, Mohand Alshehri, Hamza Alghamdi, and Ahmed Alghamdi presumably are killed instantly, and many more in the tower will die over the next few hours. [New York Times, 9/12/2001; CNN, 9/12/2001; CNN, 9/17/2001; North American Aerospace Defense Command, 9/18/2001; USA Today, 12/20/2001; Federal Emergency Management Agency, 5/1/2002, pp. 1-10; New York Times, 5/26/2002; Associated Press, 8/21/2002; USA Today, 9/2/2002] According to the NIST report, the crash time is 9:02:59. [National Institute of Standards and Technology, 9/2005, pp. 38] According to the 9/11 Commission Report, the crash time is 9:03:11. [9/11 Commission, 7/24/2004, pp. 8] Millions watch the crash live on television. The plane strikes the 77th through 85th floors in the 110-story building. Approximately 100 people are killed or injured in the initial impact; 600 people in the tower eventually die. The death toll is far lower than in the North Tower because about two-thirds of the South Tower’s occupants have evacuated the building in the 17 minutes since the first tower was struck. [USA Today, 12/20/2001; National Institute of Standards and Technology, 9/2005, pp. 5-9, 41] The combined death toll from the two towers is estimated at 2,819, not including the hijackers. [Associated Press, 8/21/2002] The impact severs some columns on the south side of the South Tower. Each of the Twin Towers is designed as a “tube-in-tube” structure and the steel columns which support its weight are arranged around the perimeter and in the core. The plane, which is traveling at an estimated speed of around 500 mph (see October 2002-October 2005), severs 33 of the building’s 236 perimeter columns and damages another one. [National Institute of Standards and Technology, 9/2005, pp. 39] The perimeter columns bear about half of the tower’s weight, so the damage to them reduces the tower’s ability to bear gravity loads by about 7.1 percent. [National Institute of Standards and Technology, 9/2005, pp. 6] The actual damage to the 47 core columns is not known, as there are no photographs or videos of it, but there will be much speculation about this after 9/11. It will be suggested that some parts of the aircraft may be able to damage the core even after crashing through the exterior wall (see 8:46 a.m. September 11, 2001). [National Institute of Standards and Technology, 9/2005, pp. 107] According to NIST’s base case model, five of the core columns are severed and another five suffer some damage. [National Institute of Standards & Technology, 9/2005, pp. 235 pdf file] This may reduce the tower’s ability to bear loads by a further approximately 8 percent, meaning that the aircraft impact accounted for a loss of about 15 percent of the building’s strength. This damage will be cited as an event contributing to the building’s collapse after 9/11 (see October 23, 2002 and October 19, 2004). NIST’s base case estimate of damage to the North Tower’s core will be similar, even though the aircraft impact there was dissimilar (see 8:46 a.m. September 11, 2001). Flight 11 hit the North Tower’s core head on, whereas Flight 175 only hits the corner of the South Tower’s core. [National Institute of Standards and Technology, 9/2005, pp. 20-23, 38-41] In addition, some of the fireproofing on the steel columns and trusses may be dislodged (see 8:46 a.m. September 11, 2001). [National Institute of Standards & Technology, 9/2005, pp. xxxvi, 83 pdf file] Photographs and videos of the towers will not show the state of fireproofing inside the buildings, but the National Institute of Standards and Technology (NIST) will try to estimate the damage to fireproofing using a series of computer models. Its severe case model (see (October 2002-October 2005)) will predict that 39 of the 47 core columns are stripped of their fireproofing on one or more floors and that fireproofing is stripped from trusses covering 80,000 ft2 of floor area, the equivalent of about two floors. NIST will say that the loss of fireproofing is a major cause of the collapse (see April 5, 2005), but only performs 15 tests on fireproofing samples (see October 26, 2005). [National Institute of Standards and Technology, 9/2005, pp. 41] According to NIST, less fireproofing is stripped from the North Tower (see 8:46 a.m. September 11, 2001).

Entity Tags: World Trade Center, Marwan Alshehhi, Fayez Ahmed Banihammad, Hamza Alghamdi, National Institute of Standards and Technology, Ahmed Alghamdi, Mohand Alshehri

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

NORAD’s Northeast Air Defense Sector (NEADS) in Rome, NY, has just received a phone call informing it of the hijacking of Flight 175 (see (9:03 a.m.) September 11, 2001), and several personnel have witnessed the plane crashing into the second World Trade Center tower live on CNN. There is considerable confusion on the operations floor over whether the plane seen on TV is the hijacking they have just been informed of. Tape recordings capture NEADS personnel in the background trying to make sense of things: “Is this explosion part of that that we’re lookin’ at now on TV?“… “And there’s a possible second hijack also—a United Airlines“… “Two planes?” Someone comments, “I think this is a damn input, to be honest.” [Vanity Fair, 8/1/2006] Another person replies, “Then this is a damned messed-up input!” [Spencer, 2008, pp. 84] “Input” refers to a simulations input, as part of a training exercise. [Vanity Fair, 8/1/2006] NORAD has the capacity to inject simulated material, including mass attacks, during exercises, “as though it was being sensed for the first time by a radar site.” [US Department of Defense, 1/15/1999] At least one military exercise this morning is reported to include simulated information injected onto radar screens (see (9:00 a.m.) September 11, 2001). [Toronto Star, 12/9/2001] At the current time, despite the earlier crash of Flight 11, NORAD has yet to cancel a major exercise it is in the middle of (see (Shortly After 9:03 a.m.) September 11, 2001). [Filson, 2003, pp. 59]

Entity Tags: Northeast Air Defense Sector

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Andrews Air Traffic Control Tower.Andrews Air Traffic Control Tower. [Source: FAA]The Secret Service tells FAA headquarters that it wants fighter jets launched over Washington, DC, and this message is then relayed to the air traffic control tower at Andrews Air Force Base, which is 10 miles from Washington. The District of Columbia Air National Guard (DCANG) at Andrews is notified, but no jets will take off from the base until 10:38 a.m. [9/11 Commission, 8/28/2003; 9/11 Commission, 7/24/2004, pp. 44, 465] The request for fighter jets is apparently made by Secret Service agent Nelson Garabito, who is responsible for coordinating the president’s movements, during a phone call with his counterpart at FAA headquarters in Washington, Terry Van Steenbergen. This call began shortly after the second tower was hit at 9:03 a.m. (see Shortly After 9:03 a.m. September 11, 2001). [9/11 Commission, 7/28/2003; 9/11 Commission, 3/30/2004; 9/11 Commission, 7/24/2004, pp. 464]
FAA Headquarters Calls Andrews Tower - According to the 9/11 Commission, “The FAA tower” at Andrews is then “contacted by personnel at FAA headquarters” who are “on an open line with senior agents from the president’s detail,” and is informed that the Secret Service wants fighters airborne. Karen Pontius at FAA headquarters tells Steve Marra, an air traffic controller at the Andrews control tower, “to launch F-16s to cap the airspace over Washington.”
Message Passed to DCANG - Marra then relays Pontius’s message to the 113th Wing of the DC Air National Guard, which is based at Andrews. [9/11 Commission, 7/28/2003 pdf file; 9/11 Commission, 7/24/2004, pp. 465] Marra apparently passes the message to Major Daniel Caine, the 113th Wing’s supervisor of flying, when Caine phones the control tower (see (Between 9:05 a.m. and 9:32 a.m.) September 11, 2001). Caine will later recall that the tower controller (i.e. Marra) tells him “that they just received the scramble order.” But Caine will also tell the 9/11 Commission that the Andrews tower “would not have been in the loop for any Secret Service orders to scramble aircraft.” [Filson, 2003, pp. 76; 9/11 Commission, 3/8/2004 pdf file] Despite receiving this message from the Secret Service, the DCANG will not launch its first fighter jet until 10:38 a.m. (see (10:38 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 44]

Entity Tags: Daniel Caine, District of Columbia Air National Guard, Andrews Air Force Base, Steve Marra, Terry Van Steenbergen, Nelson Garabito, US Secret Service, Federal Aviation Administration, Karen Pontius

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The FAA’s Boston Center notifies the two fighter jets launched from Otis Air National Guard Base in response to the hijacked Flight 11 (see 8:46 a.m. September 11, 2001) that a second aircraft has been hijacked, and then tells the fighters of the second crash at the World Trade Center. The fighters are currently flying into a military training area over the Atlantic Ocean, just south of Long Island, known as “Whiskey 105” (see 9:01 a.m. September 11, 2001). They are being handled by Boston Center air traffic controller Stephen Roebuck.
Pilots Told of Second Hijacking and Crash - Roebuck asks the pilots of the fighters if they are in contact with “company,” meaning the military, and they say they are. He then informs them of the report of a second aircraft being hijacked. [9/11 Commission, 9/22/2003 pdf file; 9/11 Commission, 9/24/2003; 9/11 Commission, 2004] However, one of the pilots, Major Daniel Nash, will later say he is not told the call sign of this second hijacked aircraft, “UAL 175, until after he landed.” [9/11 Commission, 10/14/2003 pdf file] Roebuck hears from a colleague at the Boston Center that a second plane has hit the WTC. Just before 9:08 a.m., he notifies the Otis pilots of this. Roebuck will recall that he tries to communicate this “second event” to them calmly. [9/11 Commission, 9/22/2003 pdf file; 9/11 Commission, 9/24/2003; 9/11 Commission, 2004]
Pilot Switches into 'Combat Mode' - Lieutenant Colonel Timothy Duffy, the other Otis pilot along with Nash, will later recall his response to the news of the second crash, saying: “I look up and we’re about 60 or 70 miles outside Manhattan, and I can see the towers burning.… Okay, obviously everything just changed from my personal mind-set. We take off to go help somebody, and now as I look up and can see the burning I say, ‘Okay, now people are dying.’ It’s kind of hard to explain, but basically you switch into a combat mode where you say, ‘Okay, this just got real serious real fast.‘… Now people are dying and you’re thinking, ‘Okay, what do I have to do?’ And you have to put emotion aside because you don’t have time for it.” [Filson, 2003, pp. 60] Both pilots will later claim that prior to learning of the second hijacking and the second crash, they had been unaware that the first hijacked plane, Flight 11, had hit the WTC. [Filson, 10/2/2002; Filson, 10/22/2002; 9/11 Commission, 10/14/2003 pdf file; 9/11 Commission, 1/7/2004 pdf file] However, recordings of communications at the Boston Center reveal that Duffy was told of that first crash at 8:55 a.m. (see 8:55 a.m. September 11, 2001). [Federal Aviation Administration, 9/11/2001; 9/11 Commission, 2004] Duffy and Nash are also told about the second crash by someone at NORAD’s Northeast Air Defense Sector (NEADS) around this time (see (9:03 a.m.) September 11, 2001). [102nd Fighter Wing, 2001; Filson, 10/2/2002; Spencer, 2008, pp. 84]

Entity Tags: Timothy Duffy, Stephen Roebuck, Daniel Nash, Boston Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Laura Bush, the president’s wife, leaves the White House in her limousine, on her way to Capitol Hill where she is scheduled to testify before a Congressional committee, but she is unaware that a second plane has crashed into the World Trade Center. [Us Weekly, 10/15/2001; National Journal, 8/31/2002; Bush, 2010, pp. 198] Bush is set to appear before the Senate Committee on Health, Education, Labor, and Pensions, where she will talk about early childhood education. [CNN, 9/12/2001; CNN, 9/11/2002] She was informed of the first crash at the WTC by her lead Secret Service agent as she was getting into her limousine (see (8:55 a.m.) September 11, 2001).
First Lady Unaware of Second Crash - The limousine leaves the White House at 9:07 a.m., according to Noelia Rodriguez, the first lady’s press secretary. [National Journal, 8/31/2002] The second aircraft, Flight 175, hit the WTC four minutes earlier (see 9:03 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 8] However, Bush and those with her in the limousine are unaware of this. [Bush, 2010, pp. 197-198]
First Lady Thinks about Canceling Hearing - Nevertheless, Bush already thinks the Senate hearing she is on her way to should perhaps be canceled, because New York Senator Hillary Clinton is on the education committee and is therefore supposed to attend. Bush will comment, “Even after the first [crash], when I thought it was just an accident, I thought we probably should cancel, because Mrs. Clinton was on the committee and she’s from New York, and she’d probably want to rush home at that time.” [USA Today, 9/10/2001; Gerhart, 2004, pp. 162] All the same, Bush continues with the two-mile journey from the White House to Capitol Hill. She will learn of the second crash, and realize this is a terrorist attack, shortly before arriving at the Russell Senate Office Building, where the hearing is set to take place (see (9:14 a.m.) September 11, 2001).
Secret Service Allows Bush to Head to Event - Members of Bush’s Secret Service detail apparently raise no objection to Bush going ahead with her trip to Capitol Hill. [CNN, 9/11/2002; Gerhart, 2004, pp. 162; Bush, 2010, pp. 198] The Secret Service is responsible for protecting the first lady, and she is considered to be one of the nation’s “most visible targets.” [US Department of the Treasury, 5/8/2001; Office of Management and Budget, 7/2001, pp. 82 pdf file] The agency’s mission includes keeping her “in sight and out of harm’s way,” according to a book about the Secret Service by author Philip Melanson. [Melanson, 2002, pp. 273] And, as one of the Secret Service’s “permanent protectees,” the first lady, like the president, has a detail of special agents assigned to her. [United States Secret Service, 2002] Bush currently travels with four Secret Service agents and two Secret Service cars. [Kessler, 2006, pp. 136; Kessler, 2009, pp. 181] However, the Secret Service will only take her away from Capitol Hill to a “secure location”—actually the agency’s headquarters—after the terrorist attacks have ended (see (10:10 a.m.-10:55 a.m.) September 11, 2001). [Associated Press, 9/11/2001; National Journal, 8/31/2002; Kessler, 2006, pp. 136]

Entity Tags: Laura Bush, US Secret Service, Noelia Rodriguez

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

By this time, officials at American Airlines’ System Operations Control in Fort Worth, Texas have mistakenly concluded that the second aircraft to hit the World Trade Center might have been Flight 77. [9/11 Commission, 7/24/2004, pp. 9; 9/11 Commission, 8/26/2004, pp. 30] American Airlines learned that communications had been lost with Flight 77 just before 9 a.m. (see 8:58 a.m. September 11, 2001).

Entity Tags: American Airlines

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The two F-15 fighter jets launched from Otis Air National Guard Base in response to Flight 11 (see 8:46 a.m. September 11, 2001) have been directed to “Whiskey 105,” a military airspace training area over the Atlantic Ocean, just south of Long Island. According to the 9/11 Commission, “To avoid New York area air traffic and uncertain about what to do, the fighters were brought down to military airspace to ‘hold as needed.’ From 9:09 to 9:13, the Otis fighters stayed in this holding pattern.” [9/11 Commission, 7/24/2004, pp. 20; Spencer, 2008, pp. 85] Otis pilot Major Daniel Nash will later comment, “Neither the civilian controller or the military controller knew what they wanted us to do.” [Cape Cod Times, 8/21/2002]
'Pushback' from FAA Controllers - By 9:08 a.m., Major Kevin Nasypany, the NEADS mission crew commander, had learned of the second World Trade Center crash and wanted to send the Otis fighters to New York City. However, according to Vanity Fair, the NEADS “weapons techs get ‘pushback’ from civilian FAA controllers, who have final authority over the fighters as long as they are in civilian airspace. The FAA controllers are afraid of fast-moving fighters colliding with a passenger plane, of which there are hundreds in the area, still flying normal routes.” [9/11 Commission, 8/26/2004, pp. 25; Vanity Fair, 8/1/2006] Author Lynn Spencer will add: “[L]ocal FAA controllers are busy shutting down New York’s airspace and are less than eager to grant the fighters access to the civilian airspace. They’re afraid of fast-moving fighters colliding with the hundreds of airliners that are still in the area. Many of those flights are doing unpredictable things just now, such as canceling their flight plans and changing course, and controllers are not convinced that they can provide adequate separation if fast-moving fighters are added to the mix. They just need a few more minutes, they keep saying.”
New York Center Not Answering Phone - Nasypany tries contacting the military liaison at the FAA’s New York Center, but no one is answering the phone. According to Spencer, “He wants the Otis fighters over New York, not in military airspace 100 miles off the coast, but he has little choice. Without permission from the FAA to penetrate the civil airspace over New York, NEADS must advise the Otis F-15 pilots… to continue to remain clear of the city.” [Spencer, 2008, pp. 111-112]
Director Wants Jets 'Closer In' - At 9:10 a.m., the senior director on the NEADS operations floor tells the weapons director, “I want those fighters closer in.” [9/11 Commission, 7/24/2004, pp. 459] NEADS weapons controller Major Steve Hedrick asks Major James Fox, the weapons team leader, “Can we give [the fighters] a mission?” Fox replies, “Right now their mission is to hold.” [Spencer, 2008, pp. 111] Then, at around 9:11 a.m., either the senior weapons director at NEADS or his technician instructs the Otis fighters to “remain at current position [holding pattern] until FAA requests assistance.”
Fighters Exit Holding Pattern for New York - Just before 9:13 a.m., the Otis pilots tell their controller at the FAA’s Boston Center that they need to establish a combat air patrol over New York. [9/11 Commission, 7/24/2004, pp. 459] According to the 9/11 Commission, “Radar data show that at 9:13, when the Otis fighters were about 115 miles away from the city, the fighters exited their holding pattern and set a course direct for Manhattan” (see 9:13 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 24]

Entity Tags: James Fox, Federal Aviation Administration, New York Air Route Traffic Control Center, Kevin Nasypany, Steve Hedrick, Daniel Nash, Northeast Air Defense Sector

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The operations manager with the unit at Langley Air Force Base, Virginia, that is involved in NORAD’s air defense mission is instructed to prepare to launch three F-16s from the base, even though the unit only keeps two such jets on “alert.” [Christian Science Monitor, 4/16/2002; Spencer, 2008, pp. 118]
NEADS Calls Langley - Captain Craig Borgstrom is the operations manager of a detachment at Langley from the North Dakota Air National Guard’s 119th Fighter Wing. In the event of an order to scramble the unit’s two alert F-16s, he would serve as the supervisor of flying (SOF), responsible for informing the pilots about their mission. [Spencer, 2008, pp. 114, 116] The unit has just received the signal to put its alert jets on “battle stations,” with the pilots in the cockpits but the engines turned off (see (9:09 a.m.) September 11, 2001). [Longman, 2002, pp. 64; Filson, 2003, pp. 55; 9/11 Commission, 7/24/2004, pp. 24] After briefing one of the two alert pilots, Borgstrom is called by the crew chief to answer a phone call from someone at NORAD’s Northeast Air Defense Sector (NEADS) who wants to speak to him. In an urgent voice, the caller asks Borgstrom, “How many airplanes can you get airborne?” Borgstrom answers, “I have two F-16s at battle stations right now,” but the caller snaps: “That’s not what I asked! How many total aircraft can you launch?” Although Borgstrom is not on alert duty, he is an F-16 pilot. He responds: “Well, the only other pilot here is me—I can fly. I can give you three!” The caller instructs him: “Suit up and go fly! We need all of you at battle stations!” [Longman, 2002, pp. 65; Christian Science Monitor, 4/16/2002; Spencer, 2008, pp. 118]
Third Pilot Means No Supervisor - According to author Lynn Spencer, this order “is almost unthinkable. If [Borgstrom] goes up, there will be no supervisor of flying. During a scramble, it is the SOF’s responsibility to monitor the jets—to work with local controllers to ensure priority handling and to make sure that the pilots are receiving lawful launch orders. The SOF stays in close communication with NEADS to get any and all information about the mission to pass on to his pilots, and assesses weather, airfield status, and spare alert aircraft status in case of an abort by one of the primary fighters. If Borgy flies, there not only will be no SOF, there will be no officer left at the detachment!”
Borgstrom Notifies Others, Checks with Commander - Borgstrom heads out to inform others of the instruction. He speaks to one of the alert pilots, Major Dean Eckmann, telling him, “They want us to launch all planes and all pilots if we get scrambled!” According to Spencer, this request “doesn’t make any sense to Eckmann,” and his initial response is ”What?” But “he’s a military officer and he’ll follow orders,” and points Borgstrom to the unit’s third F-16, which is not kept on alert and is therefore unarmed. Borgstrom instructs the crew chief to arm the fighter’s gun; this will be the only ammunition he has when he takes off. After fetching his harness and helmet, he places a phone call to the commander of the 119th Fighter Wing, at the wing’s home in Fargo, North Dakota. Borgstrom is uncomfortable with the unprecedented situation he is in and feels compelled to notify his immediate higher-ups. He tells the commander: “Sir, they’re launching all three of us. I don’t know what’s going on, but there’s no ops supervision here at all!” The commander knows what has happened in New York from news reports, and so is aware of the situation. He tells Borgstrom: “Go! Our thoughts are with you. Godspeed.” Borgstrom then hangs up the phone and runs to his jet. [Spencer, 2008, pp. 118-119] The three Langley jets will receive a scramble order at 9:24 a.m. (see 9:24 a.m. September 11, 2001) and are airborne by 9:30 a.m. (see (9:25 a.m.-9:30 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 16]

Entity Tags: 119th Fighter Wing, Dean Eckmann, Craig Borgstrom, Langley Air Force Base, Northeast Air Defense Sector

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

NORAD’s Northeast Air Defense Sector (NEADS) declares “AFIO” (Authorization for Interceptor Operations) for New York airspace, which gives the military authority over the FAA for that airspace, and will enable the fighter jets launched from Otis Air National Guard Base in response to Flight 11 (see 8:46 a.m. September 11, 2001) to head toward the city. [Spencer, 2008, pp. 113] For the last few minutes, the two Otis fighters have been kept in a “holding pattern” in military airspace over the Atlantic Ocean (see 9:09 a.m.-9:13 a.m. September 11, 2001), and NEADS has been unable to get permission from the FAA for them to enter the civilian airspace over New York. [Vanity Fair, 8/1/2006; Spencer, 2008, pp. 111-112]
Marr Wants AFIO - According to author Lynn Spencer, Colonel Robert Marr, the NEADS battle commander, now “decides that he is done waiting for FAA approval for his fighters to enter New York airspace.… He will play his ace card. There is one method for the military to override the FAA’s authority over the airspace, and it is called AFIO.” The declaration of AFIO will give the military “emergency authority to enter FAA-controlled airspace without permission.” [Spencer, 2008, pp. 113] According to an FAA document, “Upon declaring ‘AFIO,’ NORAD assumes responsibility for [interceptor fighter jets] seeing and avoiding all known aircraft and ensuring safe intercept conduct.” [Federal Aviation Administration, 2/19/2004, pp. 4-12-1 - 4-12-2]
Nasypany Directed to Declare AFIO - Marr, who is in the NEADS battle cab, speaks over a direct phone line to Major Kevin Nasypany, the NEADS mission crew commander, who is on the operations floor there. He orders him to declare AFIO for New York airspace and to immediately move the Otis fighters over the city. Nasypany then calls out across the operations floor to the weapons team, “Okay, we’re declaring AFIO at this time.” The directive is relayed immediately to the two Otis pilots, who will then leave their holding pattern and head toward Manhattan (see 9:13 a.m. September 11, 2001). [Spencer, 2008, pp. 113]

Entity Tags: Federal Aviation Administration, Northeast Air Defense Sector, Robert Marr, Kevin Nasypany

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The jet fuel that spilled from Flight 175 when it hit the South Tower (see 9:03 a.m. September 11, 2001) has mostly burned up by this time. The National Institute of Standards and Technology (NIST), which later investigates the collapses, will say the “initial jet fuel fires themselves lasted at most a few minutes.” [National Institute of Standards and Technology, 9/2005, pp. 183] Engineering professor Forman Williams will say the jet fuel “burned for maybe 10 minutes.” [Popular Mechanics, 3/2005] Flight 175, a Boeing 767, had a capacity of 23,980 gallons, but was only carrying about 9,100 gallons of fuel when it hit the WTC. NIST will estimate that less than 1,500 gallons were consumed in a fireball inside the tower and 910 to 2,275 gallons were consumed in the fireballs outside the building. Approximately 6,100 gallons therefore splashed onto the office furnishings and started fires on various floors. However, after the jet fuel is used up, office fires burn until the building collapses. NIST will calculate that there were about four pounds per square foot of combustibles in the office space, or about 60 tons per floor. Offices in the WTC actually had fewer combustibles than other similar spaces due to the small number of interior walls and limited bookshelf space. NIST will later find that only three of sixteen perimeter columns it recovers reached a temperature of 250°C and neither of the two core columns it retrieves reached this temperature. NIST will also find that none of the samples it acquires reached a temperature above 600°C (see August 27, 2003). While steel does not melt until its temperature is about 1,600°C, it may begin to lose significant strength at over 500°C. [National Institute of Standards and Technology, 9/2005, pp. 29, 38, 42, 77] The jet fuel also burned up in the North Tower about 10 minutes after it was hit (see 8:57 a.m. September 11, 2001). When a group of firefighters reach the bottom impact floor in the South Tower just before collapse, they only find two isolated fires (see 9:52 a.m. September 11, 2001).

Entity Tags: World Trade Center, National Institute of Standards and Technology, Forman Williams

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Noelia Rodríguez.Noelia Rodríguez. [Source: Harvard University]Laura Bush, the president’s wife, is told that a second plane has crashed into the World Trade Center and realizes this is a terrorist attack while she is being driven from the White House to Capitol Hill, where she is scheduled to testify before a Congressional committee. [Us Weekly, 10/15/2001; CNN, 9/11/2002; Bush, 2010, pp. 197-198] Bush is set to appear before the Senate Committee on Health, Education, Labor, and Pensions at 10:00 a.m., where she will talk about early childhood education. [USA Today, 9/10/2001; CNN, 9/12/2001; CNN, 9/11/2002] Her lead Secret Service agent informed her of the first crash at the WTC as she was getting into her limousine, outside the White House, but she’d thought the crash was an accident (see (8:55 a.m.) September 11, 2001). [National Journal, 8/31/2002; Gerhart, 2004, pp. 162]
First Lady Told of Second Crash, Knows It Is Terrorism - The Secret Service agents traveling with Bush now tell the first lady about the second crash at the WTC while her limousine is driving up Pennsylvania Avenue, approaching Capitol Hill. “The car fell silent; we sat in mute disbelief,” Bush will later recall. “One plane might be a strange accident; two planes were clearly an attack.” She will note, “We knew then that it was terrorism.” [CNN, 9/11/2002; Bush, 2010, pp. 198]
Members of First Lady's Staff Learn of Crash - Members of Bush’s staff also learn about the second crash around this time, while they are on their way to Capitol Hill. Ashleigh Adams, the first lady’s deputy press secretary, learns of it while traveling in the press van. “It must have been only a couple of minutes after we departed the White House,” Adams will recall, “that the reporters’ and photographers’ pagers and cell phones started to go off, and someone shouted to me, ‘Ashleigh, the second Twin Tower was hit.’” Adams calls Noelia Rodriguez, the first lady’s press secretary, who is traveling in the staff van, and tells her the news. After Rodriguez arrives on Capitol Hill, she will jump out of the staff van, run to Bush’s limousine, and get inside. But she will find that the first lady has already been informed of the second crash. [National Journal, 8/31/2002]
First Lady Learns of Crash 11 Minutes after It Occurs - Bush will recall that she arrives at the Russell Senate Office Building, where the hearing she is set to attend is supposed to take place, two minutes after she is told about the second crash, at 9:16 a.m., meaning she learns of the crash at 9:14 a.m. [Bush, 2010, pp. 198] This is 11 minutes after the second plane, Flight 175, hit the WTC (see 9:03 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 8]

Entity Tags: Ashleigh Adams, Noelia Rodriguez, Laura Bush, US Secret Service

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Otis Air National Guard Base at Cape Cod, Massachusetts, begins preparing all of its available fighter jets to take off. [102nd Fighter Wing, 2001; Spencer, 2008, pp. 155] The base has already launched its two F-15s that are kept on alert, in response to the hijacking of Flight 11 (see 8:46 a.m. September 11, 2001). [Cape Cod Times, 8/21/2002; 9/11 Commission, 7/24/2004, pp. 20] After the second attack on the World Trade Center at 9:03 a.m., commanders at the base convened and decided to recall all aircraft out on training, and begin loading fuel and weapons onto all available fighters (see Shortly After 9:03 a.m. September 11, 2001). [Spencer, 2008, pp. 153-154]
Officer Ordered to Prepare Fighters - Jeff Isch, the weapons supervisor for the 102nd Fighter Wing, which is based at Otis, will later recall, “As soon as that second tower was hit, we all started to scramble to action.” [Cape Cod Times, 9/8/2002] However, author Lynn Spencer will indicate that the base does not begin preparing fighters to launch until about 10 to 15 minutes later. She will write that the aircraft maintenance squadron officer, whose job is to get aircraft ready for combat, has been awaiting orders since the time of the second crash. Then, “Less than 15 minutes after the second impact into the World Trade Center, the order came.” An officer from the base’s battle cab gives him the instruction, “Listen, I want you to generate as many airframes [i.e. fighter jets] as you can!” Immediately, the aircraft maintenance squadron officer starts directing all available workers to the flight line (the parking and servicing area for aircraft) to prepare the base’s available F-15s for combat. [Spencer, 2008, pp. 155]
Base Personnel Load Aircraft with Weapons - A report written by the 102nd Fighter Wing’s historian will describe: “Operations [personnel] along with maintenance [personnel] did a survey of which aircraft had bullets loaded and prioritized those aircraft to be first on status. They immediately began to pre-position wing tanks to increase range for future flights. Munitions started flowing at 9:30 and the aircraft were loaded with a mix of different types of weapons.” [102nd Fighter Wing, 2001] Isch’s crew hurries to fix fighters with live weapons. Some aircraft are fitted with newer missiles that are rarely pulled out. [Cape Cod Times, 9/8/2002] According to Boston Magazine, “Jets undergoing maintenance [are] rushed back into service, fitted out for combat instead of training.” [Boston Magazine, 1/2002]
Fighters Recalled from Training Mission and Armed - A number of the 102nd Fighter Wing’s F-15s are away for a training mission over the Atlantic Ocean (see (9:00 a.m.-9:24 a.m.) September 11, 2001). [102nd Fighter Wing, 2001; Cape Cod Times, 9/11/2006] At 9:25 a.m., these fighters will be instructed to return to their base and will land back at Otis around 20 minutes later (see (9:25 a.m.-9:45 a.m.) September 11, 2001). [9/11 Commission, 10/14/2003 pdf file; Spencer, 2008, pp. 155; Airman, 9/3/2011] Two of the aircraft have mechanical problems and will therefore be unable to fly again immediately. But the other fighters will be refueled and loaded with 940 rounds of 20 mm bullets. [102nd Fighter Wing, 2001] The first F-15s to subsequently take off from Otis Air Base will launch at around 10:30 a.m. (see (10:30 a.m.) September 11, 2001 and (Shortly After 10:30 a.m.) September 11, 2001). [9/11 Commission, 10/14/2003 pdf file; Spencer, 2008, pp. 244-246] Fourteen of the base’s fighters are “mission capable” by the end of the day, according to Technical Sergeant Michael Kelly, the full-time technician in the command post at Otis Air Base. [9/11 Commission, 10/14/2003 pdf file] But according to Spencer, by 6:00 p.m., 21 of the 24 F-15s that are stationed at Otis Air Base will be airborne. [Spencer, 2008, pp. 281]

Entity Tags: Jeff Isch, Otis Air National Guard Base, Michael Kelly (102nd FW), 102nd Fighter Wing

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Bill Halleck, an American Airlines air traffic control specialist at the airline’s System Operations Control (SOC) in Fort Worth, Texas, phones an official at the FAA’s Herndon Command Center, to ask about the status of New York City air traffic. During their two-and-a-half minute conversation, Halleck says American thinks Flight 11 crashed into the WTC, and says that Flight 77 is “missing.” Presently, he receives an update from someone else at SOC, indicating that Flight 77 may also have crashed into the WTC (see 9:08 a.m. September 11, 2001). He wonders how it could have gotten to New York, but updates the FAA official on this news. The FAA official replies that the second WTC crash may not have been Flight 77 because “we have another call sign” for that incident. The FAA Command Center is currently uncertain of the identity of either of the planes that hit the Twin Towers, and provides no further information. [9/11 Commission, 8/26/2004, pp. 31 and 94]

Entity Tags: Federal Aviation Administration, Bill Halleck, American Airlines

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Brian Wilson.Brian Wilson. [Source: Publicity photo]There is apparently no increase in the level of security at the Capitol building in Washington, DC, even though First Lady Laura Bush has arrived at the nearby Russell Senate Office Building and more than 10 minutes have passed since a second plane hit the World Trade Center. [Gilbert et al., 2002, pp. 64; 9/11 Commission, 7/24/2004, pp. 8; Bush, 2010, pp. 198] At 9:16 a.m., Bush arrived at the Russell Senate Office Building, located just north of the Capitol building, where she was scheduled to testify before a Senate committee at 10:00 a.m. [USA Today, 9/10/2001; CNN, 9/12/2001; Bush, 2010, pp. 198]
Reporter Sees No Signs of Increased Security - The first lady is considered one of the nation’s “most visible targets,” and, as one of the Secret Service’s “permanent protectees,” like the president, she has a detail of special agents assigned to her. [US Department of the Treasury, 5/8/2001; Office of Management and Budget, 7/2001, pp. 82 pdf file; United States Secret Service, 2002] And yet, even though Bush has arrived on Capitol Hill, and over 10 minutes have passed since the second aircraft hit the WTC (see 9:03 a.m. September 11, 2001), there is apparently no increase in the level of security at the Capitol building. Fox News correspondent Brian Wilson will later recall that when reporting from the Capitol building around this time, he is “talking about the first lady being in the Capitol and saying that I had not seen any signs of tighter security in the building.”
Reporter Surprised at Plan to Hold a Photo Op - Wilson is also surprised that, although the Senate hearing Bush was scheduled to attend has been canceled, the first lady is still going to make a public appearance. He will comment that “they were (incredibly) trying to set up a brief photo opportunity.” [Gilbert et al., 2002, pp. 64; 9/11 Commission, 7/24/2004, pp. 8] (Wilson is presumably referring to Laura Bush’s appearance before reporters and cameras alongside Senators Edward Kennedy (D-MA) and Judd Gregg (R-NH), which takes place at 9:41 a.m. (see 9:41 a.m. September 11, 2001). [Associated Press, 9/11/2001; CNN, 9/11/2001; Bush, 2010, pp. 199] )
Capitol Evacuated Later On - The Capitol building will only be evacuated at 9:48 a.m., apparently in response to reports of a plane heading toward it (see 9:48 a.m. September 11, 2001). [Associated Press, 9/11/2001; Associated Press, 8/21/2002; CNN, 9/11/2006] The first lady will only be taken away from the Russell Office Building to a “secure location” by members of the Secret Service at 10:10 a.m. (see (10:10 a.m.-10:55 a.m.) September 11, 2001). [Associated Press, 9/11/2001; National Journal, 8/31/2002; Bush, 2010, pp. 200]

Entity Tags: Brian Wilson, Laura Bush, US Capitol building

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Personnel on the operations floor at NORAD’s Northeast Air Defense Sector (NEADS) confirm to their mission crew commander (MCC) that they are prepared to issue an order to fighter pilots, telling them to fire on a commercial airliner.
MCC Concerned about Possible Shootdown - Major Kevin Nasypany, the NEADS MCC, is concerned about what might happen next as the day’s crisis unfolds. He realizes he may need to order fighter jets under his command to shoot down an errant aircraft. He therefore starts walking up and down the operations floor, impatiently asking all his section heads and weapons technicians, “Are you prepared to follow an order to shoot down a civilian airliner?” All of them affirm that they will issue such an order if required to do so.
Nasypany Confers with Marr - Satisfied with their answers, Nasypany gets on the phone to Colonel Robert Marr, who is in the NEADS battle cab, and asks him, “Have we already asked the questions?” What Nasypany means is, have they asked about getting authorization to take out a threatening aircraft? According to author Lynn Spencer, “Those authorizations, [Nasypany] knows, are going to have to come from the president himself, passed down from senior NORAD command in Colorado Springs.” Marr replies that Major General Larry Arnold, who is at the Continental US NORAD Region (CONR) headquarters in Florida, is seeking the necessary authorizations and is prepared to take any action required. Nasypany then briefs Marr on the armaments on board the fighters NEADS has had launched (see 8:46 a.m. September 11, 2001). He adds: “My recommendation, if we have to take anybody out, large aircraft, we use AIM-9s in the face. If need be.” He means that if there is another hijacking, the most effective way to bring the plane down would be to fire a missile into its nose. [Vanity Fair, 8/1/2006; Spencer, 2008, pp. 140-141]
Pilots Do Not Receive Shootdown Authorization - At around 9:35 a.m., according to Spencer, a NEADS weapons controller will ask one of the pilots that launched in response to the first hijacking whether he would be willing to shoot down a hijacked aircraft (see (9:35 a.m.) September 11, 2001). [Spencer, 2008, pp. 153] According to the 9/11 Commission, however, NEADS personnel will only learn that NORAD has been cleared to shoot down threatening aircraft at 10:31 a.m., and even then they will not pass this order along to the fighter pilots (see 10:31 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 42-43]

Entity Tags: Robert Marr, Kevin Nasypany, Northeast Air Defense Sector

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

According to the 9/11 Commission, NEADS is contacted by the FAA’s Boston Center. Colin Scoggins, Boston Center’s military liaison, tells it: “I just had a report that American 11 is still in the air, and it’s on its way towards—heading towards Washington.… That was another—it was evidently another aircraft that hit the tower. That’s the latest report we have.… I’m going to try to confirm an ID for you, but I would assume he’s somewhere over, uh, either New Jersey or somewhere further south.” The NEADS official asks: “He—American 11 is a hijack?… And he’s heading into Washington?” Scoggins answers yes both times and adds, “This could be a third aircraft.” Somehow Boston Center has been told by FAA headquarters that Flight 11 is still airborne, but the 9/11 Commission will say it hasn’t been able to find where this mistaken information came from.
Scoggins Makes Error - Vanity Fair magazine will later add, “In Boston, it is Colin Scoggins who has made the mistaken call.” Scoggins will explain why he believes he made this error: “With American Airlines, we could never confirm if [Flight 11] was down or not, so that left doubt in our minds.” He says he was monitoring a conference call between FAA centers (see 8:28 a.m. September 11, 2001), “when the word came across—from whom or where isn’t clear—that American 11 was thought to be headed for Washington.” However, Boston Center was never tracking Flight 11 on radar after losing sight of it near Manhattan: “The plane’s course, had it continued south past New York in the direction it was flying before it dipped below radar coverage, would have had it headed on a straight course toward DC. This was all controllers were going on.” Scoggins says, “After talking to a supervisor, I made the call and said [American 11] is still in the air.” [Northeast Air Defense Sector, 9/11/2001; 9/11 Commission, 6/17/2004; Vanity Fair, 8/1/2006]
Myers Refers to Mistaken Report - In the hours following the attacks, acting Chairman of the Joint Chiefs of Staff Richard Myers will apparently refer to this erroneous report that Flight 11 is still airborne and heading toward Washington, telling the Associated Press that “prior to the crash into the Pentagon, military officials had been notified that another hijacked plane had been heading from the New York area to Washington.” Myers will say “he assumed that hijacked plane was the one that hit the Pentagon, though he couldn’t be sure.” [Associated Press, 9/11/2001]

Entity Tags: Richard B. Myers, Northeast Air Defense Sector, Federal Aviation Administration, Boston Air Route Traffic Control Center, Colin Scoggins

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Having just received an incorrect report that Flight 11—which has already hit the World Trade Center—is still airborne and heading toward Washington (see 9:21 a.m. September 11, 2001), technicians at NORAD’s Northeast Air Defense Sector (NEADS) try, unsuccessfully, to locate the aircraft on their radar screens. [Spencer, 2008, pp. 137-139] At NEADS, Major James Anderson says the hijackers are “probably not squawking anything anyway,” meaning their plane’s transponder is not broadcasting a signal. He adds, “I mean, obviously these guys are in the cockpit.” Major Kevin Nasypany, the mission crew commander, replies, “These guys are smart.” Another member of staff adds, “Yeah, they knew exactly what they wanted to do.” [Vanity Fair, 8/1/2006] After giving the order to launch the F-16s kept on alert at Langley Air Force Base (see 9:23 a.m. September 11, 2001), Nasypany calls out, “I need more trackers!” He needs his technicians to locate the hijacked plane on radar so that his weapons team can pass on its coordinates to the Langley fighters. But the trackers are unable to find the transponder code for Flight 11 on their radar screens. They begin calling up, one at a time, the tracks on their screens that are in the airspace between New York and Washington, and attach a tag to each after it has been identified. One technician draws a line on a map between New York and Washington, showing the area across which Flight 11 would be traveling. It includes Philadelphia, Atlantic City, and Baltimore. He looks at his radar screen and sees there are hundreds of tracks in that area. [Spencer, 2008, pp. 138-139] Colin Scoggins, the military liaison at the FAA’s Boston Center, who gave NEADS the incorrect report about Flight 11, will later say he’d only heard the plane was still airborne and heading for Washington on a conference call between FAA centers. According to Vanity Fair, air traffic controllers “were never tracking an actual plane on the radar after losing American 11 near Manhattan, but if it had been flying low enough, the plane could have gone undetected.” [Vanity Fair, 8/1/2006]

Entity Tags: Kevin Nasypany, Colin Scoggins, James Anderson, Northeast Air Defense Sector

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Major Kevin Nasypany inside NEADSMajor Kevin Nasypany inside NEADS [Source: Mark Schafer/ Vanity Fair]According to the 9/11 Commission, NEADS has just been told that the hijacked Flight 11 is still in the air and heading toward Washington. Major Kevin Nasypany, the mission crew commander, says to NEADS Commander Robert Marr, “Okay, uh, American Airlines is still airborne. Eleven, the first guy, he’s heading towards Washington. Okay? I think we need to scramble Langley right now. And I’m gonna take the fighters from Otis, try to chase this guy down if I can find him.” After receiving approval to do so, Nasypany issues the order. “Okay… scramble Langley,” he says. “Head them towards the Washington area.” The Langley, Virginia, base gets the scramble order at 9:24 a.m. (see 9:24 a.m. September 11, 2001). NEADS keeps its fighters from the Otis base over New York City. In 2004 the 9/11 Commission will state, “this response to a phantom aircraft, American 11, is not recounted in a single public timeline or statement issued by FAA or [Defense Department]. Instead, since 9/11, the scramble of the Langley fighters has been described as a response to the reported hijacking of American 77, or United 93, or some combination of the two.” Yet the “report of American 11 heading south as the cause of the Langley scramble is reflected not just in taped conversations at NEADS, but in taped conversations at FAA centers, on chat logs compiled at NEADS, Continental Region headquarters, and NORAD, and in other records.” [9/11 Commission, 6/17/2004; Vanity Fair, 8/1/2006]

Entity Tags: Northeast Air Defense Sector, Robert Marr, Kevin Nasypany

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Alan Scott.Alan Scott. [Source: United States Air Force]NORAD’s Northeast Air Defense Sector (NEADS) processes and transmits an order to Langley Air Force Base in Virginia, to scramble three of its F-16 fighter jets. [North American Aerospace Defense Command, 9/18/2001; Christian Science Monitor, 4/16/2002; 9/11 Commission, 8/26/2004, pp. 16] NEADS mission crew commander Major Kevin Nasypany instructed his personnel to issue this order one minute earlier (see 9:23 a.m. September 11, 2001). Although he’d originally wanted the Langley jets sent to the Washington area, he will soon adjust this heading to send them to the Baltimore area. [9/11 Commission, 7/24/2004, pp. 27]
NEADS Orders Jets North - A NEADS officer calls Langley Air Force Base and instructs: “Langley command post, this is Huntress with an active air defense scramble for Quit 2-5 and Quit 2-6.… Scramble immediately.… Scramble on a heading of 010, flight level 290.” This means the jets are to head in a direction just east of north, at an altitude of 29,000 feet. [9/11 Commission, 1/9/2004; 9/11 Commission, 8/26/2004, pp. 96; Spencer, 2008, pp. 142] At Langley Air Force Base, a Klaxon horn will sound, notifying the pilots of the scramble order (see 9:24 a.m. September 11, 2001), and they will be airborne by 9:30 (see (9:25 a.m.-9:30 a.m.) September 11, 2001). [Filson, 2003, pp. 63; 9/11 Commission, 8/26/2004, pp. 16; Spencer, 2008, pp. 141]
Fighters Launched in Response to Flight 77? - In later testimony, military officials will give contradictory explanations for why the Langley F-16s are scrambled. An early NORAD timeline will indicate the fighters are launched in response to NORAD being notified at 9:24 that Flight 77 has been hijacked (see (9:24 a.m.) September 11, 2001). [North American Aerospace Defense Command, 9/18/2001] Colonel Alan Scott, the former vice commander of the Continental US NORAD Region (CONR), will suggest the same, telling the 9/11 Commission: “At 9:24 the FAA reports a possible hijack of [Flight] 77.… And at that moment as well is when the Langley F-16s were scrambled out of Langley.” [9/11 Commission, 5/23/2003; 1st Air Force, 8/8/2006] And a timeline provided by senior Defense Department officials to CNN will state, “NORAD orders jets scrambled from Langley” in order to “head to intercept” Flight 77. [CNN, 9/17/2001]
In Response to Flight 93? - However, Major General Larry Arnold, the CONR commander, will give a different explanation. He will tell the 9/11 Commission, “we launched the aircraft out of Langley to put them over top of Washington, DC, not in response to American Airline 77, but really to put them in position in case United 93 were to head that way.” [9/11 Commission, 5/23/2003]
In Response to Incorrect Report about Flight 11? - In 2004, the 9/11 Commission will dispute both these previous explanations, and conclude that the Langley jets are scrambled in response to an incorrect report that Flight 11 is still airborne and heading toward Washington, DC (see 9:21 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 26-27; 9/11 Commission, 8/26/2004, pp. 15] Tape recordings of the NEADS operations floor will corroborate this account. [Vanity Fair, 8/1/2006] According to the 9/11 Commission, its conclusion is also confirmed by “taped conversations at FAA centers; contemporaneous logs compiled at NEADS, Continental Region headquarters, and NORAD; and other records.” [9/11 Commission, 7/24/2004, pp. 34] Major Nasypany will tell the Commission that the reason the Langley jets are directed toward the Baltimore area is to position them between the reportedly southbound Flight 11 and Washington, as a “barrier cap.” [9/11 Commission, 7/24/2004, pp. 27 and 461] John Farmer, senior counsel to the 9/11 Commission, will later suggest that NORAD deliberately misled Congress and the Commission by hiding the fact that the Langley scramble takes place in response to the erroneous report that Flight 11 is still airborne. He will write that the mistaken report “appears in more logs, and on more tapes, than any other single event that morning.… It was the reason for the Langley scramble; it had triggered the Air Threat Conference Call. Yet it had never been disclosed; it was, instead, talked around.” [Farmer, 2009, pp. 266-267]
Conflicting Times - Early news reports will put the time of the scramble order slightly later than the 9/11 Commission places it, between 9:25 and “about 9:27.” [Washington Post, 9/12/2001; CNN, 9/17/2001; CNN, 9/19/2001] But a NORAD timeline released a week after the attacks will give the same time as the Commission does, of 9:24. [North American Aerospace Defense Command, 9/18/2001; 9/11 Commission, 7/24/2004, pp. 27]

Entity Tags: 9/11 Commission, Kevin Nasypany, Alan Scott, Larry Arnold, North American Aerospace Defense Command, Langley Air Force Base, US Department of Defense, Northeast Air Defense Sector

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A number of fighter jets from Otis Air National Guard Base in Massachusetts that are out over the Atlantic Ocean on a training mission are notified of the first crash at the World Trade Center and then return to their base. The fighters belong to the 102nd Fighter Wing. [102nd Fighter Wing, 2001; 9/11 Commission, 1/7/2004 pdf file; Richard, 2010, pp. 13-14; Airman, 9/3/2011] According to most accounts, six of the unit’s F-15 fighters are taking part in the training mission. [102nd Fighter Wing, 2001; North American Aerospace Defense Command, 9/11/2001; Cape Cod Times, 9/11/2006; Spencer, 2008, pp. 155] But Major Martin Richard, one of the pilots involved, will write in a 2010 book that eight F-15s are taking part. [Richard, 2010, pp. 10]
Fighters Recalled for 'Possible Use' - The fighters took off from Otis Air Base at 9:00 a.m. for their “defensive counter-air” mission in an area of military training airspace over the Atlantic Ocean, southeast of Long Island, known as “Whiskey 105” (see (9:00 a.m.-9:24 a.m.) September 11, 2001). [9/11 Commission, 10/14/2003 pdf file; Airman, 9/3/2011] Following the second attack on the WTC at 9:03 a.m., commanders at Otis Air Base convened and decided to recall all aircraft out on training (see Shortly After 9:03 a.m. September 11, 2001). [Spencer, 2008, pp. 153-154] A member of staff at NORAD’s Northeast Air Defense Sector (NEADS) tells a colleague that the fighters in Whiskey 105 are being recalled to Otis for “possible use, so we’ve got more aircraft [on] standby.” [North American Aerospace Defense Command, 9/11/2001]
Controller Tells Fighters to Return to Base - The fighters are recalled to their base at around 9:25 a.m. [9/11 Commission, 10/14/2003 pdf file; 9/11 Commission, 1/7/2004 pdf file] Shortly after they arrive in Whiskey 105, Richard is called by an air traffic controller at the FAA’s Boston Center. [Cape Cod Times, 9/11/2006] Richard will later note that “for a controller to interrupt our training mission was out of the norm.” [Richard, 2010, pp. 13] According to Airman, the controller tells Richard: “There’s something going on in New York. I think you guys need to get back to your base.” [Airman, 9/3/2011] But Richard will recall that the controller says, “[A]n aircraft just crashed into the World Trade Center and I think you should return to base immediately.” Richard replies, “Copy,” meaning he understands. However, he will say: “I was a bit confused. I didn’t know the extent of the pandemonium residing just outside of our sterile training airspace.” [Richard, 2010, pp. 13]
Pilot Not Told Why Alert Jets Were Scrambled - Before taking off from Otis Air Base, Richard had seen the two of his unit’s fighters that are kept on “alert”—ready for immediate launch—taking off in response to the hijacked Flight 11 (see 8:46 a.m. September 11, 2001), but he had been unaware of why they were being scrambled (see (8:30 a.m.-8:59 a.m.) September 11, 2001). Therefore, Richard will recall, “When the FAA announced that the World Trade [Center] tower had been struck by an aircraft, I asked if this was why the alert pilots had been scrambled.” However, he will say, he “got no reply.” It is unclear whether the pilots on the training mission are informed of the aircraft hijackings at this time. Richard will recall, “[W]hen it came over the radio that it was a possible hijacking, it sure got our attention,” but he will not say when this radio communication occurs. [102nd Fighter Wing, 2001; Cape Cod Times, 9/11/2006]
Supervisor Tells Pilot to Get Back to Base - Richard hurriedly dials the radio frequency to contact Lieutenant Colonel Jon Treacy, his unit’s supervisor of flying, who controls flying operations from the ground. [Richard, 2010, pp. 13] Richard asks, “Do you need us back on base?” and Treacy replies, “Get back here as soon as you can.” [Cape Cod Times, 9/11/2006]
Fighters Have Too Much Fuel to Land - The fighters were split apart over the Whiskey 105 airspace for their training mission. Rather than spending time getting them back together, Richard orders the pilots to go back to base in flights of two jets. Furthermore, another problem will delay their return: the fighters all have too much fuel to be able to land. Therefore, Richard will write, “Rather than dump the fuel overboard, which would take upwards of six to nine minutes, we got together in twos and did some basic fighter maneuvering.” These maneuvers, which are done in full afterburner, are “the most expeditious way to get to landing weight.” As the pilots request clearance to fly out of Whiskey 105 and back to Otis Air Base, their radios become crowded with communications. Richard comments, “It sounds like we are at war.”
Pilots Told to Stay at Their Aircraft after Landing - The pilots still have little idea what is going on, so Richard contacts Treacy for an update. However, Treacy has nothing concrete to tell him and only says, “After you land, stay at your jets; we’ll run the classified packs out to you.” These “classified packs” fit into the leg pocket of a pilot’s g-suit, and include the classified codes and guidance pilots fly with when on alert. Richard will write, “In light of recent events, it seemed we had been drafted for alert duty.” [Richard, 2010, pp. 13-14]
Pilots Told to Prepare Fighters for Alert - The fighters arrive at Otis Air Base around 20 minutes after they are called back there, according to author Lynn Spencer. As they taxi in, the pilots receive an instruction over their radios from Treacy, who tells them, “Cock your jets for alert!” They have never received such an order before. It means that instead of parking and shutting down their aircraft, they must prepare them to be scrambled from the flight line, with all of the instruments, controls, and switches set ready for immediate takeoff orders. After doing as instructed, the pilots head into the operations building to find out what is happening. [Spencer, 2008, pp. 155] Most of the squadron personnel are huddled by the television in the break room, watching the coverage of the terrorist attacks. One of the life support technicians turns to Richard and says, “It’s a goddamn Tom Clancy novel!” Richard will comment, “It was obvious now that we were at war.” [Richard, 2010, pp. 14] A number of the fighters that come back from the training mission, which have no ordnance on them, will be armed and also refueled, ready to take off to protect US airspace. [102nd Fighter Wing, 2001] The first fighters to subsequently take off from Otis Air Base will launch at around 10:30 a.m. (see (10:30 a.m.) September 11, 2001 and (Shortly After 10:30 a.m.) September 11, 2001). [9/11 Commission, 10/14/2003 pdf file; Spencer, 2008, pp. 244-246]

Entity Tags: Jonathan T. Treacy, Boston Air Route Traffic Control Center, 102nd Fighter Wing, Martin Richard

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The FAA’s Boston Center contacts NORAD’s Northeast Air Defense Sector (NEADS) and reports that another aircraft, Delta Air Lines Flight 1989, is missing. [9/11 Commission, 5/23/2003; 9/11 Commission, 6/17/2003; 9/11 Commission, 2004] Why the Boston Center does this is unclear, since Delta 1989 is currently being handled by the FAA’s Cleveland Center, not the Boston Center. [USA Today, 8/13/2002; 9/11 Commission, 7/24/2004, pp. 10] And, according to the 9/11 Commission, Delta 1989 “never turned off its transponder,” so it should still be clearly visible on radar. [9/11 Commission, 7/24/2004, pp. 16, 28] Twelve minutes later, at 9:39, Boston Center will call NEADS and incorrectly tell it that Delta 1989 is a possible hijack (see 9:39 a.m. September 11, 2001). [9/11 Commission, 2004; Vanity Fair, 8/1/2006]

Entity Tags: Boston Air Route Traffic Control Center, Northeast Air Defense Sector

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A Delta Air Lines Boeing 767, the same kind of aircraft as Delta 1989.A Delta Air Lines Boeing 767, the same kind of aircraft as Delta 1989. [Source: Public domain]The FAA’s Cleveland Center incorrectly concludes that Delta Air Lines Flight 1989 has been hijacked, but accounts will conflict over how it comes to this conclusion. [USA Today, 8/13/2002; Spencer, 2008, pp. 167] Delta 1989, a Boeing 767, is currently in the sector of airspace being monitored by Cleveland Center air traffic controller John Werth. [9/11 Commission, 10/2/2003 pdf file; USA Today, 9/11/2008] It is flying west over Pennsylvania, approaching the Ohio border, and is about 25 miles behind Flight 93. FBI agents suspected Delta 1989 might be the next plane to be hijacked and called the Cleveland Center after the second attack on the World Trade Center, with the warning to watch this flight (see Shortly After 9:03 a.m. September 11, 2001). [USA Today, 8/13/2002] A supervisor at the center told Werth to keep an eye on the flight because, as Werth will later recall, “he was a suspected hijacking because he had taken off from Boston at approximately the same time as” the first two hijacked aircraft, Flights 11 and 175. [9/11 Commission, 10/1/2003 pdf file; USA Today, 9/11/2008]
Controllers Hear Suspicious Communications - When, at 9:28, Werth hears the sound of screaming (subsequently determined to have come from Flight 93) over the radio (see (9:28 a.m.) September 11, 2001), he is unsure which of seven or eight possible aircraft it is coming from. The radio frequency is put on the speaker so other controllers can hear it, and they subsequently make out the words, “get out of here.” [9/11 Commission, 10/1/2003 pdf file; 9/11 Commission, 7/24/2004, pp. 11, 28]
Controllers Think Delta 1989 Is Hijacked - According to USA Today, when Cleveland Center controllers then hear a voice with a heavy accent over the radio, saying “Ladies and gentlemen: Here the captain.… We have a bomb on board” (see (9:32 a.m.) September 11, 2001), they mistakenly think it is coming from Delta 1989, not Flight 93. They suspect the flight has been hijacked, and start informing their chain of command. “Officials at Cleveland Center rush word to Washington: Hijackers have another flight. At the Federal Aviation Administration’s Command Center in Herndon, Virginia, Delta Flight 1989 joins a growing list of suspicious jets.” [USA Today, 8/13/2002; 9/11 Commission, 7/24/2004, pp. 12]
Werth Decides Hijacked Aircraft Is Flight 93 - Werth then calls all of the aircraft in his sector, and Flight 93 is the only one that does not respond. He also sees Flight 93 go into a quick descent and then come back up again. Werth therefore concludes that it is Flight 93, not Delta 1989, that has been hijacked, and instructs his supervisor to “tell Washington” of this. [9/11 Commission, 10/1/2003 pdf file; 9/11 Commission, 10/2/2003 pdf file] However, events in the following minutes will cause Cleveland Center controllers to remain suspicious of Delta 1989 (see (Shortly After 9:44 a.m.) September 11, 2001 and 9:45 a.m. September 11, 2001). [USA Today, 8/13/2002; 9/11 Commission, 10/2/2003 pdf file; Spencer, 2008, pp. 168; USA Today, 9/11/2008]
Book Gives Alternative Account - In a book published in 2008, author Lynn Spencer will give a different explanation for why Cleveland Center becomes suspicious of Delta 1989. According to her account, after hearing a later radio transmission where a hijacker again says “There is a bomb on board” (see (9:39 a.m.) September 11, 2001), Werth begins to hand off his flights to other controllers so he can devote his full attention to Flight 93. “In the distraction of the emergency, the crew of Delta 1989 misses the hand-off to the new frequency. The new sector controller for Delta 1989 calls out to the plane several times and gets no response.” As a result, “News travels fast,” and “Soon, word on the FAA’s open teleconference call is that a fifth aircraft is out of radio contact: Delta 1989… is added to the list of suspect aircraft.” [Spencer, 2008, pp. 167] At 9:39 a.m., even though it is not responsible for handling Delta 1989, the FAA’s Boston Center will call NORAD’s Northeast Air Defense Sector (NEADS) and incorrectly tell it that Delta 1989 is another possible hijack (see 9:39 a.m. September 11, 2001). [9/11 Commission, 2004; Vanity Fair, 8/1/2006]

Entity Tags: John Werth, Cleveland Air Route Traffic Control Center, Federal Aviation Administration

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

John Werth.John Werth. [Source: CBS]Shortly after hearing strange noises from the cockpit of Flight 93, Cleveland air traffic controllers notice the plane has descended about 700 feet. John Werth, the controller who is handling the plane, tells the supervisor nearest to him, “I think we have another one [i.e., another hijacking].” He will repeatedly radio the cockpit over the next four minutes, asking the pilot to confirm the hijacking, but receive no response. At 9:30 a.m., Werth begins asking other nearby flights on his frequency if they’ve heard screaming; several say that they have. [Gregor, 12/21/2001 pdf file; 9/11 Commission, 7/24/2004, pp. 28; CBS News, 9/10/2006] The Cleveland Center immediately notifies United Airlines’ headquarters of the loss of communication with Flight 93 (see (9:30 a.m.) September 11, 2001). However, the FAA chain of command is apparently not also immediately informed. And the Cleveland Center will not contact NORAD’s Northeast Air Defense Sector (NEADS) about Flight 93 until 10:07 a.m. (see 10:05 a.m.-10:08 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 28 and 30]

Entity Tags: John Werth, Cleveland Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

According to the 9/11 Commission, by 9:30 a.m. American Airlines confirms that Flight 11 crashed into the World Trade Center. This is almost 45 minutes after the attack occurred. Earlier, at around 9:16, an American air traffic control specialist had only told the FAA that the airline “thought” the first plane to hit the WTC had been Flight 11 (see 9:16 a.m.-9:18 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 15-16] However, Colin Scoggins, a civilian manager at the FAA’s Boston Center, will later claim that American Airlines refused to confirm that its plane had hit the WTC for several hours afterwards. He will claim this lack of confirmation was a factor in his mistakenly reporting that Flight 11 was still airborne at 9:21 (see 9:21 a.m. September 11, 2001). He says, “When we phoned United [after the second tower was hit], they confirmed that United 175 was down, and I think they confirmed that within two or three minutes. With American Airlines, we could never confirm if it was down or not, so that left doubt in our minds.” [Vanity Fair, 8/1/2006] Yet American Airlines had the advantage over United that two of its flight attendants on Flight 11 had been in extensive contact by phone, up until a couple of minutes before their plane crashed. Amy Sweeney had been talking to Michael Woodward, a manager at the American Airlines flight services office at Boston’s Logan Airport (see 8:22 a.m.-8:24 a.m. September 11, 2001). And Betty Ong had been in contact with the airline’s Southeastern Reservations Office in North Carolina, with details of this call being continuously relayed to its System Operations Control (SOC) in Fort Worth, Texas (see 8:21 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 8-14]

Entity Tags: American Airlines

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The Norfolk Tower TRACON.The Norfolk Tower TRACON. [Source: Federal Aviation Administration]The FAA’s Norfolk Terminal Radar Approach Control (TRACON) is briefly in charge of the three F-16s launched from Langley Air Force Base (see (9:25 a.m.-9:30 a.m.) September 11, 2001), but it does not redirect them northward in line with the military’s orders, after the Langley air traffic control tower previously instructed them to fly east. [9/11 Commission, 8/26/2004, pp. 96]
Jets Are Sent East instead of North - When NORAD’s Northeast Air Defense Sector (NEADS) issued the scramble order (see 9:24 a.m. September 11, 2001), it specified that the Langley jets be directed north toward Washington, DC. But as the jets were taking off, the Langley tower instructed them to go “090 for 60,” meaning they were to fly east for 60 miles (see (9:30 a.m.) September 11, 2001). [9/11 Commission, 1/9/2004; Spencer, 2008, pp. 142-143]
TRACON Does Not Redirect the Jets - When aircraft take off from Langley Air Force Base, control of them is passed from the Langley tower to the Norfolk TRACON. [9/11 Commission, 10/6/2003 pdf file] Controllers at the TRACON are permitted to change an aircraft’s flight plan, in the case of the Langley jets the “090 for 60” instruction. [9/11 Commission, 12/1/2003 pdf file] A 9/11 Commission memorandum will state that the Langley jets are “not bound to the 60 mile distance and could have turned to the north at any time they were directed to or had orders to do so.” [9/11 Commission, 10/6/2003 pdf file] However, although the TRACON is aware that NEADS ordered the jets to head north, it does not redirect them toward this heading instead of going east. [9/11 Commission, 12/1/2003 pdf file] According to the 9/11 Commission, the reason is that “both the lead Langley pilot,” Major Dean Eckmann, “and the FAA’s Norfolk TRACON facility… assumed the flight plan instruction to go ‘090 for 60’ was newer guidance that superseded the original scramble order instructions” issued by NEADS. [9/11 Commission, 8/26/2004, pp. 96]
Pilot Agrees to Follow the Tower's Directions - At 9:33 a.m., Norfolk TRACON controller Michael Strother asks Eckmann what direction he wants to head in. Strother says, “Quit 2-5, are you going directly to the Langley 090 at 60?” If Eckmann wanted to go somewhere other than what is specified in the flight plan, Strother has the authority to grant the request. But Eckmann replies, “Affirmative.” He says, “That’s our second clearance,” and, referring to the NEADS scramble order, adds, “We had an earlier clearance of a vector and an altitude.” The 9/11 Commission will summarize, “Put simply, the Langley pilots received flight direction guidance from both the scramble order and the Langley AFB departure flight plan, and continued on the latter heading for several minutes until a direction and geographic destination was provided.” [9/11 Commission, 12/1/2003 pdf file; 9/11 Commission, 1/9/2004; 9/11 Commission, 8/26/2004, pp. 96]
Navy Facility Takes Over Control of the Jets - Norfolk TRACON subsequently passes control of the three F-16s on to “Giant Killer,” the Fleet Area Control and Surveillance Facility in Virginia Beach, Virginia (see 9:33 a.m. September 11, 2001). This is the Navy air traffic control agency that handles all over-water military operations. [New York Times, 2/10/1997; 9/11 Commission, 2004; 9/11 Commission, 1/9/2004; Spencer, 2008, pp. 143] It will not be until around the time the Pentagon is hit that the Langley jets are redirected to their correct heading (see 9:36 a.m. September 11, 2001), after NEADS notices they are going in the wrong direction (see 9:34 a.m. September 11, 2001). [Vanity Fair, 8/1/2006; Spencer, 2008, pp. 149-151]

Entity Tags: Norfolk Terminal Radar Approach Control, Michael Strother, Dean Eckmann

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

At the FAA’s Cleveland Center, an air traffic controller hears a transmission, presumably made by Flight 93 hijacker-pilot Ziad Jarrah, stating: “Ladies and gentlemen: Here the captain, please sit down, keep remaining sitting. We have a bomb on board. So, sit.” [9/11 Commission, 7/24/2004, pp. 12; 9/11 Commission, 8/26/2004, pp. 39] As the 9/11 Commission later notes, “Like [Mohamed] Atta on Flight 11, Jarrah apparently did not know how to operate the communication radios; thus his attempts to communicate with the passengers were broadcast on the [air traffic control] channel.” [9/11 Commission, 8/26/2004, pp. 98] While this communication is assumed to have come from Flight 93, an early FAA report states that it came “from an unknown origin.” [Federal Aviation Administration, 9/17/2001 pdf file] According to Newsweek, just prior to the communication, Cleveland Center controllers heard the sound of screaming from the flight. [Newsweek, 9/22/2001] The 9/11 Commission states that, around the time of the transmission, the plane’s cockpit voice recording indicates “that a woman, most likely a flight attendant, was being held captive in the cockpit. She struggled with one of the hijackers who killed or otherwise silenced her.” [9/11 Commission, 7/24/2004, pp. 12; 9/11 Commission, 8/26/2004, pp. 39] Though the Cleveland air traffic controller understands the hijacker’s communication, he responds to it: “Calling Cleveland Center, you’re unreadable. Say again, slowly.” He also notifies his supervisor who passes the information up the chain of command, and the FAA’s Command Center is subsequently informed, “United 93 may have a bomb on board.” At 9:34 the Command Center will relay this information to FAA headquarters (see 9:34 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 28]

Entity Tags: Cleveland Air Route Traffic Control Center, 9/11 Commission, Federal Aviation Administration

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

FAA Administrator Jane Garvey notifies the video conference chaired by counterterrorism “tsar” Richard Clarke that all aircraft have been ordered to land at the nearest field and reads a list of potential hijacks including Delta 1989 and United 93. [Clarke, 2004, pp. 5] Although, according to Clarke’s account, both General Richard Myers and Secretary of Defense Donald Rumsfeld are present at the conference at this point, the 9/11 Commission will later claim that the military was not notified about the hijacking of United 93 until over half an hour later (see 10:03 a.m. September 11, 2001).

Entity Tags: Richard B. Myers, Jane Garvey, Donald Rumsfeld, Richard A. Clarke

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

NORAD’s air defence computer system, the AN/FYQ-93.NORAD’s air defence computer system, the AN/FYQ-93. [Source: Federation of American Scientists]A technician at NORAD’s Northeast Air Defense Sector (NEADS) instructs personnel on the NEADS operations floor to turn off their “sim switches,” apparently so as to remove from their radar screens simulated information for a training exercise that was being conducted this morning. [Northeast Air Defense Sector, 8/23/2001; North American Aerospace Defense Command, 9/11/2001; 9/11 Commission, 2004]
Staffer Complained, 'Let's Get Rid of This Goddamn Sim' - A few minutes earlier, at 9:30 a.m., a member of staff on the operations floor complained about simulated information—presumably false tracks—appearing on NEADS radar screens. He said: “You know what, let’s get rid of this godd_mn sim. Turn your sim switches off. Let’s get rid of that crap.” [North American Aerospace Defense Command, 9/11/2001; North American Aerospace Defense Command, 9/11/2001] (A “sim switch” presumably allows simulated material on radar scopes to be turned on or off.)
Technician Instructs, 'Turn Off Your Sim Switches' - Now a member of NEADS staff, who according to a 9/11 Commission document is Technical Sergeant Jeffrey Richmond, gives an instruction to the NEADS surveillance technicians, “All surveillance, turn off your sim switches.” Seconds later, apparently in response to this instruction, someone on the operations floor tells a colleague, “You got your sim switches down.” [North American Aerospace Defense Command, 9/11/2001; 9/11 Commission, 2004]
Sim Switches Turned On for Day's Exercise - Simulated material (“sim”) is apparently appearing on NEADS radar screens because of the NORAD training exercise, Vigilant Guardian, that was being conducted this morning (see (6:30 a.m.) September 11, 2001). Former Deputy Secretary of Defense John Hamre has revealed that NORAD has the capacity to inject simulated material into the system, “as though it was being sensed for the first time by a radar site.” In a training exercise in December 1998, for example, NORAD ran “30 different simulations, some of them being mass attacks, some of them being single missiles.” An information page on the current exercise stated, “All of NEADS, operations personnel are to have their sim switches turned ‘on’ starting at 1400Z 6 Sept. 01 till endex [the end date of the exercise].” Since Vigilant Guardian was originally scheduled to continue until September 13, this would mean NEADS personnel had their sim switches turned on this morning. [US Department of Defense, 1/15/1999; Northeast Air Defense Sector, 8/23/2001]
Radar Equipment Set to Display 'Sim Tracks' - A memo outlining special instructions for Vigilant Guardian participants further detailed how NORAD equipment needed to be set to display simulated material during the exercise. It stated: “The exercise will be conducted sim over live on the air sovereignty string. The Q-93 must be placed in the mixed mode to allow the telling [i.e. the communicating of information between facilities] of sim tracks.” [Northeast Air Defense Sector, 8/23/2001] The Q-93 is a piece of equipment used by NORAD, which is described as “a suite of computers and peripheral equipment configured to receive plot data from ground radar systems,” and which “performs track processing.” [General Accounting Office, 12/24/1992 pdf file; Federation of American Scientists, 4/23/2000] The Q-93 also “receives flight plans from the FAA, and has bi-directional communications with NORAD headquarters and a real-time link to AWACS [Airborne Warning and Control System planes].” [Satterthwaite, Corman, and Herm, 6/2002]
Exercise Supposedly Canceled Earlier On - While NEADS radar scopes are still displaying simulated material as late as 9:34 a.m., some accounts will claim the Vigilant Guardian exercise was canceled shortly after 9:03 a.m., when the second World Trade Center tower was hit (see (Shortly After 9:03 a.m.) September 11, 2001). [Airman, 3/2002; Filson, 2003, pp. 59] And according to a report in the Toronto Star, “Any simulated information” for the exercise was “purged from the [radar] screens” at NORAD’s operations center in Cheyenne Mountain, Colorado, shortly before the second WTC tower was hit (see (9:00 a.m.) September 11, 2001). [Toronto Star, 12/9/2001] However, NEADS will receive a phone call from the operations center at 10:12 a.m. in which the caller asks it to “terminate all exercise inputs coming into Cheyenne Mountain” (see 10:12 a.m. September 11, 2001). [North American Aerospace Defense Command, 9/11/2001]

Entity Tags: Jeffrey Richmond, Northeast Air Defense Sector, Vigilant Guardian, John J. Hamre

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An unknown flight attendant on Flight 93, later determined to be Sandy Bradshaw, calls the United Airlines maintenance facility in San Francisco, and reports that her plane has been hijacked. The San Francisco number is one that flight crews know to call if they need to report mechanical problems, obtain advice on troubleshooting, or request maintenance while in flight. [9/11 Commission, 8/26/2004, pp. 40; United States of America v. Zacarias Moussaoui, a/k/a Shaqil, a/k/a Abu Khalid al Sahrawi, Defendant., 4/11/2006 pdf file] Bradshaw makes her call from the rear of Flight 93, using an Airfone. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file] A United Airlines maintenance employee initially answers the call. Shortly thereafter, it is taken over by a manager at the facility. Bradshaw reports that hijackers are in the cabin of her plane behind the first-class curtain, and also in the cockpit. They have pulled a knife, have killed a flight attendant, and have announced they have a bomb on board. The manager will later describe Bradshaw as being “shockingly calm” during the conversation. [9/11 Commission, 8/26/2004, pp. 40; United States of America v. Zacarias Moussaoui, a/k/a Shaqil, a/k/a Abu Khalid al Sahrawi, Defendant., 4/11/2006 pdf file] Bradshaw’s call lasts just under six minutes. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] The manager reports the emergency to his supervisor, who passes the information to the crisis center at United Airlines’ headquarters, outside Chicago. [USA Today, 8/12/2002; 9/11 Commission, 8/26/2004, pp. 40] After about 9:45-9:50, “everyone” in the crisis center will know “that a flight attendant on board” Flight 93 has “called the mechanics desk to report that one hijacker had a bomb strapped on and another was holding a knife on the crew.” [Wall Street Journal, 10/15/2001; 9/11 Commission, 8/26/2004, pp. 43] The manager at the San Francisco maintenance facility instructs the Airfone operator to try and reestablish contact with the plane, but the effort is unsuccessful. [9/11 Commission, 8/26/2004, pp. 40] At 9:50, Bradshaw will make another call from Flight 93, this time to her husband (see 9:50 a.m. September 11, 2001). [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006, pp. 12 pdf file]

Entity Tags: United Airlines, Sandy Bradshaw

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

At the United Airlines crisis center, at its headquarters outside Chicago, staff members watch Flight 93’s radar track until the plane crashes. United Airlines’ senior management has started to gather in the theater-like crisis center, a room that resembles NASA’s Mission Control. Although the airline still has hundreds of flights in the air, officials have highlighted only Flight 93’s path on the large Aircraft Situation Display screen. Even after the plane’s transponder has been switched off (see (9:40 a.m.) September 11, 2001), the flight can still be tracked, but officials can no longer determine its altitude. They watch as the plane’s speed fluctuates wildly while it heads toward Washington. Hank Krakowski, United Airlines’ director of flight operations, will later recall: “We knew what was going on. We could see the airplane headed toward the capital. We were wondering whether the military was going to intervene or not.” Those in the crisis center see Flight 93’s radar track stop moving at the time it crashes. A dispatcher determines the latitude and longitude of its last position and reports that it was south of Johnstown in Pennsylvania, about 120 miles from Washington. [Wall Street Journal, 10/15/2001; Longman, 2002, pp. 77-78 and 214; USA Today, 8/13/2002]

Entity Tags: Hank Krakowski, United Airlines

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Mark Bingham.
Mark Bingham. [Source: Family photo]Mark Bingham, a passenger on Flight 93, calls his mother from the plane and tells her his flight has been taken over by three men who say they have a bomb. [Federal Bureau of Investigation, 9/11/2001; 9/11 Commission, 8/26/2004, pp. 41, 99] Bingham’s mother, Alice Hoglan, is currently at the home of her brother, Vaughn Hoglan, and his wife, Kathy Hoglan, in Saratoga, California, where she has been staying to help the couple care for their young children. [Federal Bureau of Investigation, 9/11/2001; Federal Bureau of Investigation, 9/17/2001; San Francisco Chronicle, 9/10/2003] Bingham calls her using a GTE Airfone in row 25, near the back of the plane. [9/11 Commission, 5/13/2004 pdf file; San Jose Mercury News, 9/10/2011; McMillan, 2014, pp. 122]
Family Friend Answers the Call - The call is answered on the phone in the kitchen by Carol Phipps, a family friend who is staying with the Hoglans. “Get Alice or Kathy quickly,” Bingham says. “Is this Lee?” Phipps asks, referring to one of Bingham’s uncles. “No, get Alice or Kathy quickly,” he replies. [Federal Bureau of Investigation, 9/11/2001; Federal Bureau of Investigation, 9/17/2001; Barrett, 2002, pp. 156] Phipps runs down the hallway and fetches Kathy Hoglan from her bedroom. Kathy Hoglan goes to the kitchen and takes over the call. [Federal Bureau of Investigation, 9/17/2001; Longman, 2002, pp. 129] As she is running to the phone, she looks at the clock and sees the time is 6:44 a.m. Pacific Time, which is 9:44 Eastern Time. [Federal Bureau of Investigation, 9/11/2001] However, according to information later derived from a study of GTE Airfone records of calls from Flight 93, the call is made seven minutes before this, at 9:37 a.m. [9/11 Commission, 5/13/2004 pdf file]
Bingham Tells His Aunt His Plane Has Been Hijacked - Kathy Hoglan recognizes her nephew’s voice when Bingham starts talking. [Federal Bureau of Investigation, 9/11/2001] He says: “This is Mark. I just want to tell you I’m on a plane and it’s being hijacked.” Kathy Hoglan gets a piece of paper and asks him what flight he is on. “United Flight 93,” he says. [Federal Bureau of Investigation, 9/17/2001] Kathy Hoglan writes this down. [Longman, 2002, pp. 130] “I want to let you guys know that I love you, in case I don’t see you again,” Bingham continues. “We love you too,” Kathy Hoglan says. She tells her nephew to stay on the line and that she is going to get his mother. She heads down the hall and bumps into her sister-in-law, who heard the phone ringing and then came out of her bedroom. She lets Alice Hoglan know what is happening. “Alice, come talk to Mark; he’s been hijacked,” she says. She then gives Bingham’s mother the phone and the piece of paper, which has “United” and “Flight 93” written on it.
Bingham Says Three Men Have Taken Over His Plane - After Alice Hoglan takes the phone, she recognizes the voice of her son on the line. He begins by telling her, “Hello Mom, this is Mark Bingham.” [Federal Bureau of Investigation, 9/11/2001; Federal Bureau of Investigation, 9/17/2001; Federal Bureau of Investigation, 9/17/2001; Barrett, 2002, pp. 156] Alice Hoglan finds it strange that he has used his full name to introduce himself. [Pittsburgh Post-Gazette, 10/28/2001] “He was so flustered, I guess, giving me his last name,” she will later comment. [ABC, 9/11/2001] “I remember being amused that he used his last name,” she will say. [San Francisco Chronicle, 9/10/2003] Bingham then says: “I want to let you know I love you. I love you all.” Alice Hoglan tells him she loves him too. [Federal Bureau of Investigation, 9/17/2001] “I’m flying from Newark to San Francisco,” Bingham continues and then says: “I’m calling from the Airfone. The plane has been taken over by three guys. They say they have a bomb.” [Federal Bureau of Investigation, 9/11/2001] (However, there are actually four hijackers, not three, on his plane. [9/11 Commission, 7/24/2004, pp. 456] )
Bingham Apparently Speaks to Another Passenger - Alice Hoglan asks her son, “Who are these guys?” [Federal Bureau of Investigation, 9/11/2001] Bingham does not answer and his mother wonders if he didn’t hear her question. There is an interruption for about five seconds and then he says: “You’ve got to believe me. It’s true.” “I do believe you Mark,” Alice Hoglan says and then she asks again, “Who are they?” There is another pause lasting about five seconds. Alice Hoglan can hear activity and voices in the background. She gets the impression that her son is distracted because someone is talking to him. The line then goes dead. [Federal Bureau of Investigation, 9/17/2001]
Bingham's Call Lasts Almost Three Minutes - The call lasts two minutes 46 seconds before breaking off. [9/11 Commission, 5/13/2004 pdf file] Alice Hoglan will estimate that her son spends about 90 seconds of it with Phipps, including the time it takes Phipps to get Kathy Hoglan on the line; about 30 seconds with Kathy Hoglan; and about a minute with her. She will describe him as sounding “calm, controlled, matter-of-fact, and focused” during their conversation (see (9:37 a.m.-10:03 a.m.) September 11, 2001). [Federal Bureau of Investigation, 9/17/2001] Bingham will subsequently make two more attempts at calling his mother, but without success (see 9:41 a.m. September 11, 2001). [9/11 Commission, 5/13/2004 pdf file] Alice Hoglan will call 9-1-1 to report what has happened and be put through to the FBI (see (Between 9:41 a.m. and 10:00 a.m.) September 11, 2001). [Federal Bureau of Investigation, 9/17/2001] She will also try calling her son on his cell phone and leave two messages for him on his voicemail. [Federal Bureau of Investigation, 9/11/2001; Barrett, 2002, pp. 157-158]

Entity Tags: Mark Bingham, Carol Phipps, Kathy Hoglan, Alice Hoglan

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Firefighter Timothy Brown, a supervisor at New York City’s Office of Emergency Management, is told that a suspicious plane that was reportedly flying toward New York has crashed. [Firehouse, 1/31/2003] After the second hijacked plane crashed into the World Trade Center, at 9:03 a.m. (see 9:03 a.m. September 11, 2001), Brown went to the lobby of the South Tower to help open a command post. [Project Rebirth, 6/30/2002 pdf file; TEDx Talks, 10/7/2015] While there, he heard over his radio that another suspicious aircraft, in addition to the planes that hit the Twin Towers, was heading toward New York (see (9:30 a.m.) September 11, 2001). Since then, he has talked to the New York State Emergency Management Office about getting fighter jets to protect New York (see (Shortly After 9:37 a.m.) September 11, 2001). [Firehouse, 1/31/2003] He then told people at the command post they should “be prepared to be hit again.” [Project Rebirth, 6/30/2002 pdf file] However, he now hears over his radio that “the third plane was no longer inbound, that it had crashed.” This news “gave us a sigh of relief,” he will later comment. [Firehouse, 1/31/2003] The identity of this third suspicious plane is unclear. Brown will say it turned out to be “the one that crashed in Pennsylvania,” meaning Flight 93. [Project Rebirth, 6/30/2002 pdf file] However, this is apparently impossible, since Brown will describe hearing it has crashed before 9:59 a.m., when the South Tower collapses (see 9:59 a.m. September 11, 2001), but Flight 93 will reportedly crash later on, at 10:03 a.m. (see (10:03 a.m.-10:10 a.m.) September 11, 2001 and (10:06 a.m.) September 11, 2001). [Firehouse, 1/31/2003; 9/11 Commission, 7/24/2004, pp. 30]

Entity Tags: Timothy Brown

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Stacia Rountree.Stacia Rountree. [Source: Vanity Fair]Colin Scoggins, the military liaison at the FAA’s Boston Center, contacts NORAD’s Northeast Air Defense Sector (NEADS) and incorrectly notifies it that another aircraft, Delta Air Lines Flight 1989, is a possible hijacking. [9/11 Commission, 2004; Vanity Fair, 8/1/2006] Boston Center previously called NEADS at 9:27 and said that Delta 1989 was missing (see 9:27 a.m. September 11, 2001). [North American Aerospace Defense Command, 9/11/2001; 9/11 Commission, 5/23/2003]
NEADS Technicians Respond - At NEADS, Stacia Rountree, the ID technician who takes Scoggins’s call, announces to her colleagues: “Delta ‘89, that’s the hijack. They think it’s possible hijack.… South of Cleveland.” The plane’s transponder is still on, and she adds, “We have a code on him now.” Rountree’s team leader, Master Sergeant Maureen Dooley, instructs: “Pick it up! Find it!” The NEADS technicians quickly locate Delta 1989 on their radar screens, just south of Toledo, Ohio, and start alerting other FAA centers to it. [Vanity Fair, 8/1/2006; Spencer, 2008, pp. 177] NEADS mission crew commander Major Kevin Nasypany will be notified by his staff of the suspected hijacking at about 9:41 or 9:42 a.m. [9/11 Commission, 1/22/2004 pdf file] NEADS never loses track of Delta 1989. It will follow it on radar as it reverses course over Toledo, heads east, and then lands in Cleveland (see (10:18 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 28] It will order Air National Guard fighter jets from Selfridge and Toledo to intercept the flight (see (9:55 a.m.) September 11, 2001 and 10:01 a.m. September 11, 2001). [Spencer, 2008, pp. 178-179] But it will soon learn that Delta 1989 is not in fact hijacked. [9/11 Commission, 7/24/2004, pp. 28]
Cleveland Center, Not Boston, Handling Delta 1989 - Although Boston Center notifies NEADS of the suspected hijacking, Delta 1989 is in fact being handled by the FAA’s Cleveland Center. [USA Today, 8/13/2002; 9/11 Commission, 7/24/2004, pp. 10-12] Cleveland Center air traffic controllers suspected that Delta 1989 had been hijacked at around 9:30 a.m. (see (9:28 a.m.-9:33 a.m.) September 11, 2001), but apparently only informed the FAA’s Command Center, and not NEADS, of this. [USA Today, 8/13/2002] To explain why Boston Center alerts NEADS to the flight, the 9/11 Commission will later comment that, “Remembering the ‘we have some planes’ remark” (see 8:24 a.m. September 11, 2001), the Boston Center simply “guessed that Delta 1989 might also be hijacked.”
Similar to First Two Hijacked Planes - Like Flights 11 and 175, the two aircraft that have crashed into the World Trade Center (see 8:46 a.m. September 11, 2001 and 9:03 a.m. September 11, 2001), Delta 1989 took off from Boston’s Logan Airport. [9/11 Commission, 7/24/2004, pp. 27-28] According to the New York Times, it left there at about the same time as Flights 11 and 175 did, meaning around 8:00 to 8:15 a.m. [New York Times, 10/18/2001; 9/11 Commission, 7/24/2004, pp. 32] Like those two aircraft, it is a Boeing 767. [USA Today, 8/13/2002; 9/11 Commission, 7/24/2004, pp. 27-28] But, unlike those flights, its transponder has not been turned off, and so it is still transmitting a beacon code. [9/11 Commission, 7/24/2004, pp. 28; Vanity Fair, 8/1/2006] It is unclear what Delta 1989’s intended destination is. According to some accounts, like Flights 11 and 175 were, it is bound for Los Angeles. [Associated Press, 9/11/2001; New York Times, 10/18/2001; USA Today, 8/13/2002; Arizona Daily Star, 9/24/2007; Spencer, 2008, pp. 167] Other accounts will say that its destination is Las Vegas. [9/11 Commission, 7/24/2004, pp. 28; Vanity Fair, 8/1/2006] Personnel at NEADS are apparently informed that Las Vegas is the intended destination. Around this time, one member of staff there tells her colleagues that the flight is “supposed to go to Vegas.” [North American Aerospace Defense Command, 9/11/2001]
One of Numerous Incorrect Reports - The 9/11 Commission will comment: “During the course of the morning, there were multiple erroneous reports of hijacked aircraft (see (9:09 a.m. and After) September 11, 2001). The report of American 11 heading south was the first (see 9:21 a.m. September 11, 2001); Delta 1989 was the second.” [9/11 Commission, 7/24/2004, pp. 28]

Entity Tags: Maureen Dooley, Stacia Rountree, Boston Air Route Traffic Control Center, Colin Scoggins, Northeast Air Defense Sector, Kevin Nasypany

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The transponder signal from Flight 93 ceases. [CNN, 9/17/2001; MSNBC, 9/3/2002; MSNBC, 9/11/2002; 9/11 Commission, 6/17/2004] However, the plane can be—and is—tracked using primary radar by Cleveland flight controllers and at United headquarters. Altitude can no longer be determined, except by visual sightings from other aircraft. The plane’s speed begins to vary wildly, fluctuating between 600 and 400 mph before eventually settling around 400 mph. [Longman, 2002, pp. 77, 214; 9/11 Commission, 6/17/2004]

Entity Tags: United Airlines, Cleveland Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Alice Hoglan, the mother of Mark Bingham, a passenger on Flight 93, informs the FBI that her son has just phoned her from the plane, and then calls Bingham’s cell phone and leaves two voicemail messages. [Federal Bureau of Investigation, 9/17/2001; Barrett, 2002, pp. 157-158] Alice Hoglan is currently staying at the home of her brother, Vaughn Hoglan, and his wife in Saratoga, California. [Longman, 2002, pp. 129; San Francisco Chronicle, 9/10/2003] Bingham has just called her and told her his flight was taken over by three men who said they had a bomb, but the call got broken off after less than three minutes (see (9:37 a.m.) September 11, 2001). [Federal Bureau of Investigation, 9/11/2001; 9/11 Commission, 5/13/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 41, 99]
Bingham's Mother Realizes Flight 93 Will Likely Crash - No one in the Hoglan household was aware of the terrorist attacks in New York and at the Pentagon. But after the call from Bingham ends, Vaughn Hoglan switches on the television to see if there is any news about Flight 93 and the family sees, for the first time, the recorded footage of Flight 175 crashing into the World Trade Center (see 9:03 a.m. September 11, 2001). [BBC, 12/2001; Barrett, 2002, pp. 157] Alice Hoglan then realizes the hijacking of Flight 93 is part of a “grand and ugly scheme,” and that her son’s plane will likely crash, too. [San Francisco Chronicle, 1/28/2005; San Jose Mercury News, 9/10/2011]
Bingham's Mother Tells the FBI about the Hijacking - Being a flight attendant with United Airlines, she calls her airline to ask about her son’s plane. [Los Gatos Patch, 8/25/2011] However, she will later recall, all she gets is a recorded message, which states, “United Flight 93 left Newark at 8:01 a.m. and will arrive San Francisco, Gate 82, at 11:19 a.m.” [BBC, 12/2001] She also calls 9-1-1 to report what has happened. She is put through to the San Francisco division of the FBI and speaks to an agent there. [Federal Bureau of Investigation, 9/17/2001] The agent asks her a series of questions about the hijackers on Flight 93, but she is unable to answer them.
Bingham's Mother Leaves Messages for Her Son - Alice Hoglan then tries calling her son twice on his cell phone, intending to let him know the full scale of the attack that his plane’s hijacking is part of. On both occasions, she has to leave messages on his voicemail. She makes the first call at 9:54 a.m. (Because she is flustered, she miscalculates the East Coast time by an hour during the call and also mistakenly says Flight 93 might be used as a “target” rather than as a “weapon.”) She says: “Mark, this is your mom. It’s 10:54 a.m. [Eastern Time]. The news is that it’s been hijacked by terrorists. They are planning to probably use the plane as a target to hit some site on the ground. So, if you possibly can, try to overpower these guys if you can, ‘cause they will probably use the plane as a target. I would say go ahead and do everything you can to overpower them, because they’re hellbent. Try to call me back if you can. You know the number here. Okay, I love you sweetie. Bye.” A minute or so later she calls Bingham’s cell phone again and leaves a second, similar message. Among other things, she urges her son to “group some people and perhaps do the best you can to get control of [the plane].” [Barrett, 2002, pp. 157-158; San Jose Mercury News, 9/10/2011; McMillan, 2014, pp. 122] Bingham will never receive these messages. [ABC News, 3/30/2002] His plane will crash in a field in Pennsylvania at 10:03 a.m. (see (10:03 a.m.-10:10 a.m.) September 11, 2001 and (10:06 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 14, 30]

Entity Tags: Federal Bureau of Investigation, Mark Bingham, Alice Hoglan, United Airlines, Vaughn Hoglan

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The Delta Air Lines operations control center in Atlanta, Georgia.The Delta Air Lines operations control center in Atlanta, Georgia. [Source: Public domain]Delta Air Lines instructs one of its aircraft, Flight 1989, to land at Cleveland Hopkins Airport, but the FAA’s Cleveland Center, which is handling the aircraft, is not notified of this. [USA Today, 8/13/2002; Associated Press, 8/15/2002]
Pilots Instructed to Land - The pilots of Delta 1989 receive an ACARS text message from their airline’s dispatch office in Atlanta, Georgia, instructing them to “Land immediately in Cleveland.” [Spencer, 2008, pp. 167] According to USA Today, “Since early reports that a bomb, then hijackers, might be aboard” Delta 1989, Delta Air Lines’ headquarters in Atlanta has been tracking the flight, and receiving reports on it every five minutes. [USA Today, 8/13/2002] The plane’s pilot, Captain Paul Werner, quickly types a response to the message, “ok.” But, a couple of minutes later, he receives another ACARS message from the airline. It says: “Confirm landing in Cleveland. Use correct phraseology.” Werner and First Officer David Dunlap are puzzled. According to author Lynn Spencer: “There’s such a thing as correct phraseology on the radio, but there is no such thing when typing back and forth with dispatch on ACARS. Those messages are usually casual.” Werner carefully types a response: “Roger. Affirmative. Delta 1989 is diverting to Cleveland.” He calls the Cleveland Center at 9:44 a.m. and requests a diversion to Cleveland Airport. [Spencer, 2008, pp. 167-168; USA Today, 9/11/2008]
Cleveland Center Not Informed - About 15 minutes earlier, Cleveland Center heard the sounds from Flight 93 as it was being hijacked, but initially thought these came from Delta 1989, and mistakenly believed the Delta flight was being taken over (see (9:28 a.m.-9:33 a.m.) September 11, 2001). [USA Today, 8/13/2002] But the Delta pilots’ normal responses to radio transmissions soon led air traffic controller John Werth, who is handling Delta 1989, to conclude that this aircraft was fine. [USA Today, 9/11/2008] However, controllers at the Cleveland Center are unaware that Delta Air Lines has instructed Flight 1989 to land, and so Werner’s request for a change of course will make them suspicious of it again (see (Shortly After 9:44 a.m.) September 11, 2001). [USA Today, 8/13/2002]

Entity Tags: David Dunlap, Delta Airlines, Cleveland Air Route Traffic Control Center, Paul Werner

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The air traffic control tower at Pittsburgh International Airport is evacuated, because of concerns that Flight 93, which is heading in the direction of the airport, could crash into it. [Federal Aviation Administration, 9/17/2001 pdf file; Pittsburgh Post-Gazette, 9/23/2001; Federal Aviation Administration, 3/21/2002, pp. 11-13 pdf file; Lancaster New Era, 11/3/2006]
Cleveland Center Notifies Pittsburgh Tower - At 9:44 a.m., an air traffic controller at the FAA’s Cleveland Center calls the Pittsburgh Airport control tower and notifies it of the loss of radio contact with Flight 93, and the loss of a secondary radar return from that aircraft (see (9:40 a.m.) September 11, 2001). The Cleveland Center controller also says Flight 93 has made an unanticipated turn (see (9:36 a.m.) September 11, 2001), and its flight path will take it close to Pittsburgh Airport, if not directly over it. [Federal Aviation Administration, 3/21/2002, pp. 11-12 pdf file] The controller at the Pittsburgh tower who answers the call, apparently Paul Delfine, begins tracking Flight 93’s primary target on radar, and calls over his operations supervisor, Mal Fuller. [Federal Aviation Administration, 9/17/2001 pdf file; Lancaster New Era, 11/3/2006]
Supervisor Orders Evacuation - Delfine points to a plane—which Fuller only later learns is Flight 93—on a radar scope. He tells Fuller it was hijacked over Cleveland, and controllers don’t know where it is heading. Fuller will later recall: “In two sweeps of the radar, I could tell it was going very fast. It was headed directly for the control tower.” Fuller is aware of the attacks on the World Trade Center and the Pentagon, and, at 9:49, gives the order, “Evacuate the facility.” [Pittsburgh Post-Gazette, 9/23/2001; Lancaster New Era, 11/3/2006] By 9:51, the facility has been evacuated. [Federal Aviation Administration, 9/17/2001 pdf file] However, one controller refuses to leave his post and remains in the tower. [Spencer, 2008, pp. 193-194]
Employees Do Not See Flight 93 Overhead - Some of the evacuated employees are so upset that they immediately head home. Others mill around in a parking lot. Fuller will later guess that Flight 93 passed directly overhead as he was heading outside, but he assumes it was too high for anyone to see it. He will recall: “We watched and watched and watched. We never saw anything.” [Lancaster New Era, 11/3/2006]
Controllers Return to Facility - Minutes after evacuating, at 9:56 a small number of tower controllers will volunteer to return to their facility. Once back inside, they find that Flight 93’s track is no longer visible on their radar screens. At 10:05 a.m., tower personnel will contact the FAA’s Herndon Command Center to explain why they evacuated. They say they did so because there had been an aircraft, thought to be Flight 93, which appeared to be on a collision course with the tower, and this aircraft allegedly had a bomb on board. [Federal Aviation Administration, 9/17/2001 pdf file; Federal Aviation Administration, 3/21/2002, pp. 12-13 pdf file] Around the time the Pittsburgh Airport control tower evacuates, while Flight 93 is heading east, NEADS battle commander Colonel Robert Marr hears that the FAA’s Cleveland Center is being evacuated (see (10:17 a.m.) September 11, 2001). [Filson, 2003, pp. 73]

Entity Tags: Paul Delfine, Pittsburgh International Airport, Cleveland Air Route Traffic Control Center, Mal Fuller

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Personnel at the American Airlines System Operations Control (SOC) center in Fort Worth, Texas, are panicked when they temporarily lose communication with a third American Airlines flight, and they also receive a text message from the plane mistakenly signaling that it has been hijacked. At 9:45 a.m., according to the Wall Street Journal, the airline loses radio contact with the plane, which is flying from Boston to Seattle. SOC personnel are therefore “convinced it [is] a third hijacking,” following American Airlines Flights 11 and 77.
Pilots Send Message Indicating a Hijacking - The plane with which communication is lost appears to be American Airlines Flight 189. According to Donald Robinson, a dispatcher at the SOC who is currently dealing with transcontinental flights, the airline receives a text message from Flight 189 signaling it has been hijacked. Robinson will later tell the FBI that Flight 189 is the “only known flight that sent a hijack message back to the dispatchers.” This “hijack message” is sent using ACARS, an e-mail system that enables airline personnel on the ground to communicate with those in the cockpit of an in-flight aircraft. After receiving the message, Robinson sends a message back to Flight 189, asking the pilots if they are “squawking” the universal code signifying a hijacking. The normal procedure in these circumstances is to send a series of ACARS messages to the plane so as to verify whether a hijacking is indeed in progress and, if so, to obtain information about it.
Dispatcher Later Suggests Message Was Sent Accidentally - Robinson will tell the FBI he believes the crew of Flight 189 mistakenly sent the message that includes the hijack code because a warning message they received from American Airlines made them fear an impending hijacking. (After it learned of the two plane crashes at the World Trade Center, American Airlines had become concerned for its remaining transcontinental flights, and sent them all a message instructing them to keep their cockpit doors shut.) Robinson says that when pilots type the hijack code into an ACARS message, the message is sent automatically, whereas normally it is necessary to press the send key to transmit an ACARS message. He says he suspects the crew did not realize this, and probably keyed in the code “in order to be ready for a possible problem.” Alternatively, he suggests, “the code was squawked by mistake.” However, this is just speculation, and Robinson says it is “unknown why the cockpit sent this message.”
Communication Restored after 10 Minutes - The loss of communication with the aircraft is due to a “radio glitch,” according to the Wall Street Journal, and everyone at the SOC calms down when radio contact with the flight is restored 10 minutes after it is lost. [Federal Bureau of Investigation, 9/11/2001; Wall Street Journal, 10/15/2001]

Entity Tags: American Airlines, Donald A. Robinson Jr.

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

On Flight 93, Jeremy Glick is still on the phone with his wife, Lyz. He tells her that the passengers are taking a vote if they should try to take over the plane or not. [Pittsburgh Post-Gazette, 10/28/2001; Pittsburgh Post-Gazette, 10/28/2001] He later says that all the men on the plane have voted to attack the hijackers. [Toronto Sun, 9/16/2001] When asked about weapons, he says they don’t have guns, just knives. This appears to contradict an earlier mention of guns. His wife gets the impression from him that the hijacker standing nearby, claiming to hold the bomb, would be easy to overwhelm. [Longman, 2002, pp. 153-154]

Entity Tags: Jeremy Glick, Lyz Glick

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A fighter and helicopter both fly directly above the Pentagon on 9/11 on the morning of 9/11. Exact time is unknown.A fighter and helicopter both fly directly above the Pentagon on 9/11 on the morning of 9/11. Exact time is unknown. [Source: Agence France-Presse]The three F-16s scrambled from Langley Air Force Base, Virginia, at 9:30 a.m. finally reach Washington and the burning Pentagon. The 129 mile distance could theoretically have been covered by the fighters in six minutes, but they’ve taken a wide detour over the ocean (see 9:30 a.m.-9:37 a.m. September 11, 2001). The exact time they arrive is unclear. An early timeline laid out to CNN by senior Defense Department officials will claim they arrive as early as 9:49 a.m., but the 9/11 Commission later claims they only establish “a combat air patrol (CAP) over Washington” at “approximately 10:00 a.m.” [CBS News, 9/14/2001; CNN, 9/17/2001; North American Aerospace Defense Command, 9/18/2001; 9/11 Commission, 8/26/2004, pp. 34]
Conflicting Press Accounts - Press accounts of when the first fighters reach Washington are highly contradictory. Early news accounts describe fighters arriving from Andrews Air Force Base, not Langley, “within minutes,” “a few moments,” or “just moments” after the Pentagon crash. [Denver Post, 9/11/2001; Daily Telegraph, 9/16/2001; ABC News, 9/11/2002] Other newspaper accounts inaccurately deny that fighters from Andrews are deployed [USA Today, 9/16/2001] , and some deny Andrews even has fighters available. [USA Today, 9/16/2001] Defense officials will initially claim, “There were no military planes in the skies over Washington until 15 to 20 minutes after the Pentagon was hit”—in other words, 9:53 a.m. to 9:58 a.m. [Seattle Post-Intelligencer, 9/14/2001] But an ABC News report will suggest that by around 10:00 a.m., “Dozens of fighters are buzzing in the sky” over Washington. [ABC News, 9/11/2002]
Fighter Jets Don't Arrive until Later? - In contrast, the New York Times reports: “In the White House Situation Room and at the Pentagon, the response seemed agonizingly slow. One military official recalls hearing words to the effect of, ‘Where are the planes?’” The Pentagon will insist it had air cover over its own building by 10 a.m. However, numerous witnesses on the ground, including a reporter for the New York Times who is headed toward the building, will say they did not see any fighters until around 10:40 a.m., or “closer to 11” (see (10:40 a.m.) September 11, 2001). [New York Times, 9/16/2001; Creed and Newman, 2008, pp. 130-131] According to some accounts, the plane that flies over the Pentagon at that time is Major Billy Hutchison’s F-16, launched from Andrews Air Force Base. [Filson, 2003, pp. 81-82; Spencer, 2008, pp. 235-236] NORAD will initially claim the Langley fighters were about 105 miles from the Pentagon when it was hit at 9:37, and the 9/11 Commission will later claim they were 150 miles away (see 9:37 a.m. September 11, 2001). [North American Aerospace Defense Command, 9/18/2001; 9/11 Commission, 7/24/2004, pp. 27]

Entity Tags: Pentagon, North American Aerospace Defense Command, US Department of Defense, 9/11 Commission

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Andy Studdert, United Airlines’ chief operating officer, tries to devise a plan on how a non-pilot could land a Boeing 757, in case the passengers and crew on Flight 93 are able to retake control of their plane from its hijackers. [Center for Values-Driven Leadership, 4/23/2012] At around 9:35 a.m., a flight attendant, later determined to be Sandy Bradshaw, called the United Airlines maintenance office in San Francisco, California, from Flight 93 and reported that her plane had been hijacked (see 9:35 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 40; United States of America v. Zacarias Moussaoui, a/k/a Shaqil, a/k/a Abu Khalid al Sahrawi, Defendant., 4/11/2006 pdf file] Sometime between 9:45 a.m. and 9:50 a.m., the maintenance office called Rich Miles, a manager working in the crisis center at United Airlines’ headquarters, near Chicago, and told him about Bradshaw’s call. Miles immediately passed on the information to others in the crisis center. [9/11 Commission, 11/21/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 43]
Manager and Pilots Discuss How Flight 93 Might Be Landed - The information about Bradshaw’s call apparently prompts Studdert to start developing a plan on how Flight 93 might be landed if its passengers and crew are able to regain control of the aircraft from the hijackers. After he learns about the call, he will later describe, “My mind immediately said, ‘Okay, so if they’re successful, I gotta land them.’” He therefore thinks, “I gotta get some guys working on a protocol on how a non-pilot can land a 757.” He grabs a couple of the airline’s chief pilots who are in the crisis center with him and says to them: “Guys, we may get this plane back. Which one of the flight attendants do you wanna have land this thing?” Studdert will recall that he and the chief pilots then work “on a protocol, which would work as a, what’s called a Cat III [category three] airplane, which means it could land itself if pointed to the right airport.” However, a few minutes later, Studdert and the chief pilots find out that Flight 93 has crashed and so have to abandon their plan. [Center for Values-Driven Leadership, 4/23/2012] (Flight 93 reportedly crashes at 10:03 a.m. (see (10:03 a.m.-10:10 a.m.) September 11, 2001 and (10:06 a.m.) September 11, 2001) and by 10:15 a.m., according to the 9/11 Commission, personnel at United Airlines’ headquarters have “confirmed that an aircraft had crashed” in Pennsylvania and “believed that this was Flight 93.” Studdert is therefore presumably alerted to the crash shortly after it occurs. [9/11 Commission, 8/26/2004, pp. 46-47] )
Manager Claims His Airline Was Told about the Plan to Take Back Flight 93 - According to Studdert, Bradshaw told the United Airlines maintenance office in San Francisco that “the crew [of Flight 93] had been killed and that the passengers and the… remaining crew were gonna try to take the flight back.” This is presumably why he works on a plan for how a non-pilot might land the plane. [Center for Values-Driven Leadership, 4/23/2012] However, the two employees Bradshaw talked to at the maintenance office will apparently contradict Studdert’s account. They will tell investigators that Bradshaw said her plane had been hijacked and stated where on the plane the hijackers were, that the hijackers had said they had a bomb, had carried knives, and had attacked and killed a flight attendant. The two employees will make no mention, though, of Bradshaw saying the passengers and crew were going to try and retake control of the plane. [Federal Bureau of Investigation, 9/11/2001; Federal Bureau of Investigation, 9/11/2001; 9/11 Commission, 11/21/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 40] A few calls are made from Flight 93 in which the caller mentions the plan to try and retake control of the plane (see (9:47 a.m.) September 11, 2001, 9:50 a.m. September 11, 2001, 9:54 a.m. September 11, 2001, Shortly Before 9:58 a.m. September 11, 2001, and (Between 9:58 a.m. and 10:05 a.m.) September 11, 2001). However, these are made to the callers’ relatives and a supervisor for GTE Airfone, so Studdert is presumably unaware of them at present. [Longman, 2002, pp. 118, 153-154, 172, 176, 203; 9/11 Commission, 8/26/2004, pp. 42, 44-45]

Entity Tags: Andrew P. Studdert

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Joseph Morris.Joseph Morris. [Source: Publicity photo]Inspector Joseph Morris, a commanding officer with the Port Authority Police Department (PAPD), tells numerous PAPD officers to initially stay away from the Twin Towers after they arrive near the World Trade Center, thereby likely preventing many of them from being killed when the South Tower collapses. [Police, 9/1/2002; Law Officer, 8/16/2011] Morris was in his office at New York’s La Guardia Airport when he heard someone yell out that an aircraft had crashed into the WTC. After turning on the television and seeing the images of the burning North Tower, he gave the order for all his available officers to go to the WTC. “I initiated a mobilization of personnel following long-held department plans and procedures for response to the World Trade Center for aircraft disasters and high-rise fires,” he will later describe. Morris and 17 colleagues head out and arrive in the vicinity of the WTC “maybe six to seven minutes” before the South Tower collapses, Morris will estimate, which would be at around 9:52 a.m. to 9:53 a.m. About 40 to 50 PAPD officers are at the location at this time and Morris is the highest-ranking commander among them. [Urban Hazards Forum, 1/2002; 9/11 Commission, 11/10/2003; 9/11 Commission, 5/18/2004 pdf file]
Officers Are Told to Stay Away from the WTC - The PAPD officers with Morris are keen to rush into the Twin Towers and get involved with the rescue operation. Normally, they would go to the lobby of the North Tower in an emergency like the current one. Morris, though, tells them to stay back while he assesses the situation. The decision is made for the officers to “break up into groups of three or four, with a supervisor,” and “get [their] bunker gear on,” Morris will say. He instructs them “not to go anywhere until I came up with a plan.” [Urban Hazards Forum, 1/2002; Police, 9/1/2002; Law Officer, 8/16/2011]
Commander Thinks There May Be Few People Left to Rescue - Morris will say his caution about allowing PAPD officers into the Twin Towers at the current time is partly because he sees very few civilians coming his way up West Street and this leads him to question how many people are left at the WTC to be rescued. [9/11 Commission, 11/10/2003] Some other Port Authority employees, in addition to the PAPD officers, are at the same location as Morris and Morris tells them, too, to stay away from the WTC. “I informed them they should stay at that location until more information was gathered for responses,” he will say. [9/11 Commission, 5/18/2004 pdf file]
Commander's Decision Likely Saves Lives - Morris’s decision to keep PAPD officers away from the WTC will be credited with saving the lives of people who may have been killed when the South Tower collapsed, at 9:59 a.m. (see 9:59 a.m. September 11, 2001), if they had headed to the Twin Towers. Alan Reiss, director of the Port Authority’s World Trade Department, will say that in retrospect, he believes it “most certainly saved lives of at least some of those officers held back.” [9/11 Commission, 11/3/2003] Law Officer magazine will describe it as a decision “that proved to be a lifesaver for many.” [Law Officer, 8/16/2011] Police magazine will call it one of “a couple of key decisions” Morris makes “that saved his department even greater tragedy” today. [Police, 9/1/2002] A few minutes after arriving near the WTC, Morris will decide to head to the incident command post in the North Tower to meet with other professionals who are assembled there. He will be going toward it with Lieutenant Emiliano Sepulveda, a colleague of his, when the South Tower starts to come down. He will run north up West Street and then find protection inside the PAPD’s command bus. [9/11 Commission, 11/10/2003; 9/11 Commission, 5/18/2004 pdf file; Law Officer, 8/16/2011]

Entity Tags: Emiliano Sepulveda, Joseph M. Morris, Alan Reiss, Port Authority Police Department

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A radio transmitter carried by aircraft that is designed to go off automatically if a plane crashes is activated in the vicinity of the city of Ann Arbor in southeast Michigan, although the distress signal is presumably a false alarm. Details of the distress signal will be described when an unidentified individual calls the FAA’s Cleveland Center at around 10:19 a.m. and tells an air traffic controller there, “I’ve got an ELT reported over Ann Arbor.” [Federal Aviation Administration, 9/11/2001; Federal Aviation Administration, 10/14/2003] An “ELT” is an emergency locator transmitter, a device carried on most general aviation aircraft in the US that is designed to automatically begin transmitting a distress signal if a plane should crash, so as to help search and rescue efforts in locating the downed aircraft. [Federal Aviation Administration, 3/23/1990; Federal Aviation Administration, 7/12/2001; Aircraft Owners and Pilots Association, 1/22/2009] The caller will not say who reported the ELT signal to him. But he will say the signal “started at 13:53” Zulu time, which is 9:53 a.m. Eastern time. Presumably realizing the signal was therefore activated over 25 minutes earlier, the caller will add, “Wait a minute, that don’t make any sense.” But the Cleveland Center controller will tell him: “Yeah, it does. It might have been late to be…” The caller will then say, “Okay, well I’ve got an ELT reported over Ann Arbor,” before the call ends. [Federal Aviation Administration, 9/11/2001] Further details of the ELT signal and what might have caused it are unknown. Flight 93 will crash in rural Pennsylvania about 10 minutes after the signal over Ann Arbor is activated (see (10:03 a.m.-10:10 a.m.) September 11, 2001 and (10:06 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 30] However, apparently no ELT signal will go off when it crashes (see 10:07 a.m. September 11, 2001). [Federal Aviation Administration, 9/11/2001] According to Major Allan Knox, who works at the Air Force Rescue Coordination Center at Langley Air Force Base in Virginia, most ELT signals are false alarms. [9/11 Commission, 10/6/2003 pdf file]

Entity Tags: Allan Knox, Cleveland Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Passenger Tom Burnett makes his fourth and final call from Flight 93 to his wife Deena Burnett. Deena makes a note of the time of the call. [Longman, 2002, pp. 118] Tom asks her, “Anything new?” and then, “Where are the kids?” When Deena says their three young daughters are asking to talk to him, Tom says, “Tell them I’ll talk to them later.” After a pause, he explains that he and some of the other passengers are going to try and seize control of the plane from the hijackers: “We’re waiting until we’re over a rural area. We’re going to take back the airplane.” He adds: “If they’re going to crash this plane into the ground, we’re going to have to do something.… We can’t wait for the authorities. I don’t know what they could do anyway. It’s up to us. I think we can do it.” He remains calm throughout the conversation. He tells Deena to just pray. [Sacramento Bee, 9/11/2002; Burnett and Giombetti, 2006, pp. 66-67] According to notes of Deena Burnett’s initial interview with the FBI (see (12:30 p.m.) September 11, 2001), Tom tells Deena he may not speak to her again. [Federal Bureau of Investigation, 9/11/2001 pdf file] But in her 2006 book, Deena Burnett will describe Tom saying: “Don’t worry. I’ll be home for dinner. I may be late, but I’ll be home.” Finally he says, “We’re going to do something,” and then hangs up. The call lasts less than two minutes. [Burnett and Giombetti, 2006, pp. 67] Tom does not give any personal message to his wife during the call. [CNN, 9/12/2001] Deena will later reflect: “He honestly expected to be home later that morning. If he thought he was going to die on that plane, he would have called his parents and sisters and talked to his daughters. At the very least, he would have given me a message for them. But he didn’t ask to speak to any of them. He was fighting to live.” [Burnett and Giombetti, 2006, pp. 68]

Entity Tags: Tom Burnett, Deena Burnett

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Page 1 of 3 (213 events)
previous | 1, 2, 3 | next

Ordering 

Time period


Email Updates

Receive weekly email updates summarizing what contributors have added to the History Commons database

 
Donate

Developing and maintaining this site is very labor intensive. If you find it useful, please give us a hand and donate what you can.
Donate Now

Volunteer

If you would like to help us with this effort, please contact us. We need help with programming (Java, JDO, mysql, and xml), design, networking, and publicity. If you want to contribute information to this site, click the register link at the top of the page, and start contributing.
Contact Us

Creative Commons License Except where otherwise noted, the textual content of each timeline is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike