!! History Commons Alert, Exciting News

Context of '9:25 a.m. September 11, 2001: United Airlines Plane Still at Airport Mistakenly Reported as Hijacked'

This is a scalable context timeline. It contains events related to the event 9:25 a.m. September 11, 2001: United Airlines Plane Still at Airport Mistakenly Reported as Hijacked. You can narrow or broaden the context of this timeline by adjusting the zoom level. The lower the scale, the more relevant the items on average will be, while the higher the scale, the less relevant the items, on average, will be.

Toni Knisley.Toni Knisley. [Source: ReclaimingTheSky.com]At some time before the Pentagon is hit, one of the parents of flight attendant Renee May call an American Airlines employee at Reagan National Airport just outside Washington, DC, and report that their daughter has contacted them from Flight 77, which has been hijacked. May called her parents at 9:12 a.m., reported that her plane was being hijacked, and asked them to pass this information on to American Airlines (see (9:12 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 31] The Las Vegas Review-Journal reports that it is May’s mother, Nancy May, who makes the call to American Airlines. [Las Vegas Review-Journal, 9/13/2001] This claim is repeated at the 2006 Zacarias Moussaoui trial. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006, pp. 7 pdf file] But according to author Tom Murphy, it is her father, Ronald May, who makes the call. [Murphy, 2006, pp. 57] The parent describes the information provided by their daughter, including her flight number and her phone number on board the plane. According to the 9/11 Commission, the American Airlines employee initially thinks May’s mother (who the Commission indicates makes the call) is talking about the aircraft that crashed into the World Trade Center. But Nancy May repeats that she is referring to Flight 77, which is still in the air. (The error could possibly be because, by 9:08 a.m., officials at American Airlines’ System Operations Control in Texas mistakenly concluded that the second aircraft to hit the World Trade Center may have been Flight 77 (see 9:08 a.m. September 11, 2001).) [9/11 Commission, 8/26/2004, pp. 30-31] The employee, a secretary, then passes on the information about May’s call to Toni Knisley, a flight service manager at the airport. Knisley rushes to her office and enters May’s employee number into the computer to call up her schedule. This shows she was booked on Flight 77, Washington Dulles Airport to Los Angeles, scheduled to depart at 8:10 a.m. Knisley tries to log onto the flight to view its status, but the information is blocked, so she cannot see if it is still flying or where it is. [Murphy, 2006, pp. 56-57] (It is possible the information is blocked as a result of American Airlines having already initiated “lockout” procedures to protect information about Flight 77 (see 9:05 a.m. September 11, 2001).)

Entity Tags: American Airlines, Renee May, Nancy May, Ronald May, Toni Knisley

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Marcus Arroyo.Marcus Arroyo. [Source: Airport Press]An FAA regional manager mistakenly reports that a United Airlines plane has been hijacked, and it is soon discovered that the plane is still on the ground at Boston’s Logan Airport. [9/11 Commission, 10/8/2003 pdf file] Marcus Arroyo, the security division manager for the FAA’s eastern region, is in the command center on the fifth floor of the FAA building at New York’s JFK International Airport, responding to the attacks on the World Trade Center. [9/11 Commission, 10/24/2003 pdf file] He calls Mark Randol, the manager of the FAA’s Washington, DC, Civil Aviation Security Field Office, who is based at Washington Dulles International Airport. As Randol will later recall, Arroyo makes it clear to him that this is a terrorist attack and reports several hijackings. These hijackings include Flight 175 (the second plane to hit the WTC) and Flight 77 (which will hit the Pentagon at 9:37 a.m.). Arroyo also reports, erroneously, that another plane, United Airlines Flight 177, has been hijacked. Randol immediately instructs his staff members to find out all they can about these flights. By 9:45 a.m., they will have identified that Flight 77 had taken off from Dulles Airport, but are unable to confirm whether it has been hijacked. They also discover that United Airlines Flight 177 is in fact still on the ground at Logan Airport, being held at the gate there. [9/11 Commission, 10/8/2003 pdf file] The reason for Arroyo’s incorrect report of this plane being hijacked is unknown.

Entity Tags: Marcus Arroyo, Mark Randol

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Expert witness J. Scott Marcus, in an analysis submitted on behalf of the Electronic Frontier Foundation’s lawsuit against AT&T (see January 31, 2006), notes that if the NSA had wanted to intercept only international electronic communications in its surveillance operations facilited by AT&T (see January 16, 2004), it would have placed “splitters” only at entry points such as ocean cable-head stations rather than in AT&T offices (see October 2003) in locations such as Atlanta and San Francisco (see Late 2003), where they would inevitably pick up huge amounts of domestic communications. Marcus, a former AT&T employee who held a top secret clearance when he was a consultant for the Federal Communications Commission (FCC), writes: “The majority of international IP [Internet Protocol] traffic enters the United States at a limited number of locations, many of them in the areas of northern Virginia, Silicon Valley, New York, and (for Latin America) south Florida. This deployment, however, is neither modest nor limited, and it apparently involves considerably more locations that would be required to catch the majority of international traffic.” (Emphasis in original.) Marcus continues: “I conclude that the designers of the SG3 Configuration (see Late 2003) made no attempt, in terms of the location or position of the fiber split, to exclude data sources primarily comprised of domestic data.… Once the data has been diverted, there is nothing in the data that reliably and unambiguously distinguishes whether the destination is domestic or foreign.” Marcus estimates that the NSA has 15 to 20 sites in AT&T facilities around the country, and says, “a substantial fraction, probably well over half, of AT&T’s purely domestic traffic was diverted.” Former senior AT&T technician Mark Klein (see July 7, 2009 and May 2004) will later write, “Though Marcus refrained from drawing the obvious conclusion, the facts strongly suggest that this entire apparatus was designed for domestic spying.” (Emphasis in original). [Klein, 2009, pp. 49-50, 71] Klein will also write that Marcus’s expertise “was at a much higher level than mine.” Klein will later write that he is pleased that Marcus’s statement validates and supports his own documentation and conclusions. [Klein, 2009, pp. 71]

Entity Tags: National Security Agency, AT&T, Electronic Frontier Foundation, Mark Klein, J. Scott Marcus

Timeline Tags: Civil Liberties


Time period

Email Updates

Receive weekly email updates summarizing what contributors have added to the History Commons database


Developing and maintaining this site is very labor intensive. If you find it useful, please give us a hand and donate what you can.
Donate Now


If you would like to help us with this effort, please contact us. We need help with programming (Java, JDO, mysql, and xml), design, networking, and publicity. If you want to contribute information to this site, click the register link at the top of the page, and start contributing.
Contact Us

Creative Commons License Except where otherwise noted, the textual content of each timeline is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike