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Context of '(9:30 a.m.) September 11, 2001: Vice President Cheney’s Lead Secret Service Agent Heads to the West Wing and Discusses Crisis with Colleagues'

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James Scott, a Secret Service special agent assigned to the vice presidential protective division, sees the television coverage of the plane crash at the World Trade Center and alerts other Secret Service agents protecting Vice President Dick Cheney to the incident. Scott is the “on-duty shift whip” for Cheney’s Secret Service detail. [United States Secret Service, 10/1/2001] His current location is unstated, but he is presumably at the Joint Operations Center (JOC) at the White House. The JOC monitors the White House complex and constantly tracks the location of every “protected person,” including the president and the vice president. [New York Daily News, 12/22/1997; National Geographic, 9/27/2004] After he sees “the aircraft crash on television network news,” Scott will later recall, he “alerted the working shift.” Presumably he does this in a phone call or over his radio. [United States Secret Service, 10/1/2001] The “working shift” includes the “body men” around a Secret Service protectee, according to journalist and author Ronald Kessler. “The normal working shift,” Kessler will write, “consists of a shift leader or whip”—in this case, Scott—“and four shift agents.” [Kessler, 2009, pp. 80-81] However, although he contacts the members of the working shift at this time, Scott will only head to the West Wing of the White House and discuss the crisis with them in person at around 9:30 a.m. (see (9:30 a.m.) September 11, 2001). And he will not evacuate Cheney from his office in the West Wing until around 9:36 a.m., according to some accounts, after he learns of an unidentified aircraft flying toward the White House (see (9:36 a.m.) September 11, 2001). [United States Secret Service, 10/1/2001; United States Secret Service, 11/17/2001 pdf file; 9/11 Commission, 7/24/2004, pp. 39-40; Gellman, 2008, pp. 115] Around the time that Scott alerts the members of the working shift to the crash in New York, a Secret Service agent posted at the door of Cheney’s office (who is presumably a member of the working shift) also receives a phone call from the Secret Service’s intelligence division, informing him that the aircraft that hit the WTC was a passenger jet, according to Cheney’s chief speechwriter, John McConnell, who is with the agent (see (8:50 a.m.) September 11, 2001). [Hayes, 2007, pp. 329-330]

Entity Tags: James Scott, US Secret Service

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

John McConnell.John McConnell. [Source: University of Tennessee]While he is waiting outside Vice President Dick Cheney’s office for a scheduled meeting, Cheney’s chief speechwriter John McConnell has been chatting with Cheney’s secretary Debbie Heiden and the Secret Service agent posted at the door. They all see the news about the first plane hitting the World Trade Center on the television above Heiden’s desk. McConnell will later recall: “There wasn’t any kind of alarm. It was just kind of, ‘Oh man, look at that.’” The Secret Service agent then receives an urgent call from the agency’s intelligence division. According to McConnell: “He put the phone down and told me: passenger jet. And that’s when you go, Geez. And then you start getting a sick feeling. Because a passenger aircraft is not going to crash into the World Trade Center.” [Hayes, 2007, pp. 329-330] But, according to the 9/11 Commission Report, it is not until they learn of the second crash at 9:03 that nearly everyone in the White House realizes this is not an accident (see (Between 8:46 a.m. and 9:00 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 35]

Entity Tags: US Secret Service, John McConnell, Debbie Heiden

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Flight 175 hits the WTC South Tower. The picture was taken from a traffic helicopter.Flight 175 hits the WTC South Tower. The picture was taken from a traffic helicopter. [Source: WABC 7/ Salient Stills]Flight 175 hits the South Tower of the World Trade Center (Tower Two). Seismic records pinpoint the time at six seconds before 9:03 a.m. (rounded to 9:03 a.m.). Hijackers Marwan Alshehhi, Fayez Ahmed Banihammad, Mohand Alshehri, Hamza Alghamdi, and Ahmed Alghamdi presumably are killed instantly, and many more in the tower will die over the next few hours. [New York Times, 9/12/2001; CNN, 9/12/2001; CNN, 9/17/2001; North American Aerospace Defense Command, 9/18/2001; USA Today, 12/20/2001; Federal Emergency Management Agency, 5/1/2002, pp. 1-10; New York Times, 5/26/2002; Associated Press, 8/21/2002; USA Today, 9/2/2002] According to the NIST report, the crash time is 9:02:59. [National Institute of Standards and Technology, 9/2005, pp. 38] According to the 9/11 Commission Report, the crash time is 9:03:11. [9/11 Commission, 7/24/2004, pp. 8] Millions watch the crash live on television. The plane strikes the 77th through 85th floors in the 110-story building. Approximately 100 people are killed or injured in the initial impact; 600 people in the tower eventually die. The death toll is far lower than in the North Tower because about two-thirds of the South Tower’s occupants have evacuated the building in the 17 minutes since the first tower was struck. [USA Today, 12/20/2001; National Institute of Standards and Technology, 9/2005, pp. 5-9, 41] The combined death toll from the two towers is estimated at 2,819, not including the hijackers. [Associated Press, 8/21/2002] The impact severs some columns on the south side of the South Tower. Each of the Twin Towers is designed as a “tube-in-tube” structure and the steel columns which support its weight are arranged around the perimeter and in the core. The plane, which is traveling at an estimated speed of around 500 mph (see October 2002-October 2005), severs 33 of the building’s 236 perimeter columns and damages another one. [National Institute of Standards and Technology, 9/2005, pp. 39] The perimeter columns bear about half of the tower’s weight, so the damage to them reduces the tower’s ability to bear gravity loads by about 7.1 percent. [National Institute of Standards and Technology, 9/2005, pp. 6] The actual damage to the 47 core columns is not known, as there are no photographs or videos of it, but there will be much speculation about this after 9/11. It will be suggested that some parts of the aircraft may be able to damage the core even after crashing through the exterior wall (see 8:46 a.m. September 11, 2001). [National Institute of Standards and Technology, 9/2005, pp. 107] According to NIST’s base case model, five of the core columns are severed and another five suffer some damage. [National Institute of Standards & Technology, 9/2005, pp. 235 pdf file] This may reduce the tower’s ability to bear loads by a further approximately 8 percent, meaning that the aircraft impact accounted for a loss of about 15 percent of the building’s strength. This damage will be cited as an event contributing to the building’s collapse after 9/11 (see October 23, 2002 and October 19, 2004). NIST’s base case estimate of damage to the North Tower’s core will be similar, even though the aircraft impact there was dissimilar (see 8:46 a.m. September 11, 2001). Flight 11 hit the North Tower’s core head on, whereas Flight 175 only hits the corner of the South Tower’s core. [National Institute of Standards and Technology, 9/2005, pp. 20-23, 38-41] In addition, some of the fireproofing on the steel columns and trusses may be dislodged (see 8:46 a.m. September 11, 2001). [National Institute of Standards & Technology, 9/2005, pp. xxxvi, 83 pdf file] Photographs and videos of the towers will not show the state of fireproofing inside the buildings, but the National Institute of Standards and Technology (NIST) will try to estimate the damage to fireproofing using a series of computer models. Its severe case model (see (October 2002-October 2005)) will predict that 39 of the 47 core columns are stripped of their fireproofing on one or more floors and that fireproofing is stripped from trusses covering 80,000 ft2 of floor area, the equivalent of about two floors. NIST will say that the loss of fireproofing is a major cause of the collapse (see April 5, 2005), but only performs 15 tests on fireproofing samples (see October 26, 2005). [National Institute of Standards and Technology, 9/2005, pp. 41] According to NIST, less fireproofing is stripped from the North Tower (see 8:46 a.m. September 11, 2001).

Entity Tags: World Trade Center, Marwan Alshehhi, Fayez Ahmed Banihammad, Hamza Alghamdi, National Institute of Standards and Technology, Ahmed Alghamdi, Mohand Alshehri

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

James Scott, a Secret Service special agent assigned to the vice presidential protective division, learns of the second plane crash at the World Trade Center and realizes this is a terrorist attack, but reportedly makes no attempt to evacuate Vice President Dick Cheney from his White House office at this time. Scott is the “on-duty shift whip” for Cheney’s Secret Service detail. He has seen the TV coverage of the first crash in New York and contacted Secret Service agents who are members of the “working shift” protecting Cheney to alert them to the incident (see (Shortly After 8:48 a.m.) September 11, 2001). After Flight 175 crashes into the WTC at 9:03 a.m. (see 9:03 a.m. September 11, 2001), Scott confers with the on-duty supervisor who is with him. This is apparently Assistant Special Agent in Charge Scott Johnson. The two men are now “[c]ertain that the airplane crashes were terrorist activities,” they will later recall. They therefore discuss “emergency contingency plans and a heightened security alert.” [United States Secret Service, 10/1/2001] However, Scott will only head to the West Wing of the White House and join the shift agents there at around 9:30 a.m. (see (9:30 a.m.) September 11, 2001). And, he will say, he only evacuates Cheney from his office in the West Wing some time after that, apparently around 9:36 a.m. (see (9:36 a.m.) September 11, 2001). [United States Secret Service, 10/1/2001; United States Secret Service, 11/17/2001 pdf file]

Entity Tags: James Scott, Douglas Scott Johnson

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Special Agent James Scott, a member of Vice President Dick Cheney’s Secret Service detail, heads to the West Wing of the White House and discusses the ongoing crisis with the members of Cheney’s detail posted there. Scott, the “on-duty shift whip” for Cheney’s Secret Service detail, has learned of the attacks in New York and has been discussing emergency plans with a supervisor (see (Shortly After 8:48 a.m.) September 11, 2001 and (Shortly After 9:03 a.m.) September 11, 2001). [United States Secret Service, 10/1/2001] Although his location is unstated, Scott is presumably at the Joint Operations Center at the White House, where the Secret Service constantly monitors the movements of every “protected person,” including the vice president. [New York Daily News, 12/22/1997; National Geographic, 9/27/2004] Scott will later recall that at “approximately 9:30 a.m.,” following his discussions with the supervisor, he heads down to the West Wing, where Cheney’s office is located. He will say that he discusses the “heightened alert” and reviews the “contingency plan” with the shift agents posted there. After he has finished briefing the agents, Scott stays near the door to Cheney’s office. He will recall that he subsequently evacuates Cheney from his office, apparently at around 9:36 a.m., after learning of an unidentified aircraft flying toward the White House (see (9:36 a.m.) September 11, 2001). [United States Secret Service, 10/1/2001; United States Secret Service, 11/17/2001 pdf file]

Entity Tags: US Secret Service, James Scott

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A supervisor at Washington’s Reagan National Airport calls the Secret Service Joint Operations Center (JOC) and warns it about an unidentified aircraft that is heading toward the White House. [Federal Aviation Administration, 9/14/2001; Federal Aviation Administration, 9/17/2001 pdf file; 9/11 Commission, 7/24/2004, pp. 9] Controllers at Reagan Airport have just been contacted by controllers at Washington Dulles International Airport, and notified of the unidentified aircraft, later determined to be Flight 77, approaching Washington (see (9:33 a.m.) September 11, 2001). [Washington Post, 9/11/2001; 9/11 Commission, 8/26/2004, pp. 33]
Supervisor Calls Secret Service - Immediately after he learns of this aircraft, Victor Padgett, the operations supervisor at the Terminal Radar Approach Control (TRACON) at Reagan Airport, picks up a direct line to the White House and informs the Secret Service JOC there: “We have a target five [miles] west. He’s turning south but he’s still on our scope. We’re not talking to him. It’s definitely a suspicious aircraft.” [Federal Aviation Administration, 9/14/2001; Spencer, 2008, pp. 146] According to the 9/11 Commission, this is “the first specific report to the Secret Service of a direct threat to the White House.” [9/11 Commission, 7/24/2004, pp. 39] Padgett provides the Secret Service with continuous updates on the aircraft’s actions. [Federal Aviation Administration, 9/14/2001; Federal Aviation Administration, 9/17/2001 pdf file] After traveling almost 10 miles south of Reagan Airport, the aircraft turns back toward Washington and again appears to be heading for the White House. Padgett tells the Secret Service: “What I’m telling you, buddy, if you’ve got people, you’d better get them out of there! And I mean right g_ddamned now![Spencer, 2008, pp. 158] (People will begin rapidly evacuating from the White House at about 9:45 a.m. (see (9:45 a.m.) September 11, 2001). [CNN, 9/11/2001; CNN, 9/12/2001]
Cheney Not Evacuated - According to the 9/11 Commission, when Padgett initially calls the JOC, “No move [is] made to evacuate the vice president” from his White House office. The officer who takes the call will explain, “[I was] about to push the alert button when the tower advised that the aircraft was turning south and approaching Reagan National Airport.” According to the Commission, Vice President Dick Cheney is not evacuated until “just before 9:36” (see (9:35 a.m.) September 11, 2001 and (9:36 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 39] (However, other accounts indicate he was evacuated earlier on, shortly after 9:00 a.m. (see (Shortly After 9:03 a.m.) September 11, 2001). [New York Times, 9/13/2001; ABC News, 9/14/2002] ) A supervisor at Dulles Airport also contacts the Secret Service around this time to notify it of the approaching aircraft (see (9:33 a.m.) September 11, 2001). [Federal Aviation Administration, 9/17/2001 pdf file]

Entity Tags: US Secret Service, Ronald Reagan Washington National Airport, Richard (“Dick”) Cheney, Victor Padgett

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The Secret Service calls for the immediate evacuation of Vice President Dick Cheney from his office after learning that a suspicious aircraft is flying toward the White House. Air traffic controllers informed the Secret Service that an unidentified aircraft was heading toward the White House at around 9:33 a.m. (see (9:33 a.m.) September 11, 2001 and (9:33 a.m.) September 11, 2001), but the aircraft then turned away from the White House and so, according to the 9/11 Commission Report, the Secret Service made no attempt to evacuate Cheney from his office at that time. Now, however, the Secret Service learns that the aircraft is “beginning to circle back.” This news prompts it to order “the immediate evacuation of the vice president.” [Federal Aviation Administration, 9/17/2001 pdf file; 9/11 Commission, 7/24/2004, pp. 39] Someone at the Secret Service Joint Operations Center at the White House passes on the details of the suspicious aircraft to Special Agent James Scott, the “on-duty shift whip” for Cheney’s Secret Service detail, and the shift agents with him in the West Wing of the White House, where Cheney’s office is located. The agents hear the “broadcast alert” over their radios, telling them, “Unidentified aircraft coming toward the White House.” [United States Secret Service, 10/1/2001; United States Secret Service, 11/17/2001 pdf file] Some or possibly all of the agents will immediately go into Cheney’s office, and hurry the vice president out of there and down toward the Presidential Emergency Operations Center, a bunker below the White House (see (9:36 a.m.) September 11, 2001). [United States Secret Service, 11/17/2001 pdf file; 9/11 Commission, 7/24/2004, pp. 39-40; Gellman, 2008, pp. 114-116] However, a number of accounts will indicate that Cheney was evacuated from his office earlier on, at around 9:03 a.m., when the second plane crashed into the World Trade Center (see (Shortly After 9:03 a.m.) September 11, 2001). [New York Times, 9/13/2001; Daily Telegraph, 12/16/2001; ABC News, 9/14/2002]

Entity Tags: US Secret Service, Richard (“Dick”) Cheney, James Scott

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Dick Cheney heading to the the Presidential Emergency Operations Center.Dick Cheney heading to the the Presidential Emergency Operations Center. [Source: David Bohrer / White House]Vice President Dick Cheney is taken by the Secret Service from his office to an underground tunnel leading to the Presidential Emergency Operations Center (PEOC) below the White House around this time, according to some accounts, including the 9/11 Commission Report, although other accounts will suggest he was evacuated from his office about half an hour earlier. [United States Secret Service, 11/17/2001 pdf file; Newsweek, 12/30/2001; 9/11 Commission, 7/24/2004, pp. 39-40; Hayes, 2007, pp. 333, 335] Cheney, who is in his office in the West Wing of the White House, is aware of the two plane crashes in New York and realizes this is a terrorist attack. He is now “watching developments on the television,” he will later recall, and starting “to get organized to figure out what to do.” [Meet the Press, 9/16/2001; Hayes, 2007, pp. 330-331] The Secret Service was informed that an unidentified aircraft was heading toward the White House at around 9:33 a.m. (see (9:33 a.m.) September 11, 2001 and (9:33 a.m.) September 11, 2001). Concern about this aircraft prompted it to order the evacuation of Cheney “just before 9:36,” according to the 9/11 Commission Report (see (9:35 a.m.) September 11, 2001). [Federal Aviation Administration, 9/17/2001 pdf file; 9/11 Commission, 7/24/2004, pp. 39]
Armed Agents Enter Cheney's Office - Four or five Secret Service agents carrying submachine guns therefore enter Cheney’s office, according to Washington Post reporter Barton Gellman. One of them, Special Agent James Scott, pushes through the group of government officials who are gathered around Cheney (see (Shortly After 9:03 a.m.) September 11, 2001) and tells the vice president, “Sir, we need to move you—now.” Cheney nods, indicating that he will respond to the agent in a moment, and then turns to say something to another person. But Scott brings down the flat of his hand sharply on Cheney’s desk and commands, ”Now![Gellman, 2008, pp. 114-115]
Cheney Propelled out of His Office - Scott then puts his hand on Cheney’s shoulder, grabs the vice president by the back of his belt, and moves him out the door. [Hayes, 2007, pp. 333] Cheney will comment that Secret Service agents “practice this, I’m sure, because… whether you wanted to move or not, you’re going. They don’t exactly pick you up and carry you. It’s more like they propel you forward.” [White House, 11/19/2001] As the Secret Service agents take Cheney through his outer office, the vice president manages to grab the latest issue of The Economist off a table. “I’m always carrying something in case I get hung up someplace,” he will explain. “I’ve got to have something to read.” [Newsweek, 12/30/2001; Hayes, 2007, pp. 333] Carrying the magazine but nothing more, Cheney is hurried down the hallway, past the Oval Office, and down into the basement of the White House. [White House, 11/19/2001]
Other Officials Left in Cheney's Office - The officials who were with Cheney are left in his office. Mary Matalin, one of Cheney’s senior advisers, will recall: “[S]peechwriter John McConnell and I were left behind in his office, staring at each other as if to say, ‘What are we, chopped liver?’ I think I actually said that.” [National Review, 9/8/2011] Cheney will arrive in the underground tunnel leading to the PEOC about a minute after he leaves his office (see (9:37 a.m.) September 11, 2001). There he will learn that the Pentagon has been hit and talk over the phone with the president (see (9:45 a.m.-9:56 a.m.) September 11, 2001) before heading into the PEOC (see (9:58 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 40; Hayes, 2007, pp. 335-336] However, according to some accounts, Cheney was evacuated from his office a significant time earlier on, around 9:03 a.m., when the second plane crashed in New York (see (Shortly After 9:03 a.m.) September 11, 2001). [New York Times, 9/13/2001; Daily Telegraph, 12/16/2001; ABC News, 9/14/2002; Clarke, 2004, pp. 1-2]

Entity Tags: John McConnell, Mary Matalin, James Scott, Richard (“Dick”) Cheney, US Secret Service

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Vice President Dick Cheney, after being evacuated from his office, stops in an underground tunnel leading to the Presidential Emergency Operations Center (PEOC) below the White House, where he learns about the attack on the Pentagon and talks over the phone with President Bush. Secret Service agents hurried Cheney out of his office in the West Wing of the White House at around 9:36 a.m., according to some accounts (see (9:36 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 39-40; Gellman, 2008, pp. 114-116] (However, other accounts will suggest he was evacuated from his office earlier on, at around 9:03 a.m. (see (Shortly After 9:03 a.m.) September 11, 2001). [New York Times, 9/13/2001; Daily Telegraph, 12/16/2001; ABC News, 9/14/2002] ) The Secret Service agents then rushed the vice president along the hallway, through some locked doors, and down some stairs into an underground tunnel. “It’s a small corridor,” Cheney will later describe. “There is a door at each end, a fairly heavy door. It’s obviously a place of refuge… a shelter for the president or, in this case, the vice president.” [White House, 11/19/2001]
Agents Take Up Positions on Staircase - Cheney arrives in the tunnel about a minute after leaving his office. [9/11 Commission, 7/24/2004, pp. 40; Hayes, 2007, pp. 335] He will recall that when he reaches the bottom of the stairs, he “watched as Secret Service agents positioned themselves at the top, middle, and bottom of the staircase, creating layers of defense in case the White House itself should be invaded.” One of the agents, James Scott, gives out “additional firearms, flashlights, and gas masks” to his colleagues. Scott tells Cheney that he’d evacuated him from his office because he’d heard over his radio that “an inbound, unidentified aircraft” was flying toward the White House (see (9:35 a.m.) September 11, 2001).
Cheney Asks to Talk to the President - Moments later, Scott receives another report over his radio. He passes on what he is told to Cheney, saying, “Sir, the plane headed for us just hit the Pentagon.” Cheney will comment, “Now I knew for certain that Washington as well as New York was under attack, and that meant that President Bush, who had been at an elementary school in Florida, had to stay away.” [Cheney and Cheney, 2011, pp. 1-2] Cheney and the Secret Service agents with him therefore stop in an area of the tunnel where there is a bench to sit on and a secure phone, and Cheney says he wants to speak to the president. It takes some time for his call to get connected, however, and so he will speak to Bush at 9:45 a.m. (see (9:45 a.m.-9:56 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 40; Hayes, 2007, pp. 335] There is also a television in the tunnel, on which Cheney will see the coverage of the burning Pentagon after the building has been hit (see 9:39 a.m.-9:44 a.m. September 11, 2001). The vice president will be joined in the tunnel by his wife, Lynne Cheney, at around 9:55 a.m. (see (9:55 a.m.) September 11, 2001). The Cheneys will enter the PEOC shortly before 10:00 a.m., according to the 9/11 Commission Report (see (9:58 a.m.) September 11, 2001). [White House, 12/17/2001; 9/11 Commission, 7/24/2004, pp. 40]

Entity Tags: US Secret Service, Richard (“Dick”) Cheney, James Scott

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The White House mess.The White House mess. [Source: Unknown]People at the White House are ordered to go to the “mess,” the senior staff dining room. David Kuo, a special assistant to the president, and John Bridgeland, the director of the White House Domestic Policy Council, will later recall being ordered to go downstairs to the mess by armed Secret Service agents. Meanwhile, Anita McBride, the acting director of White House personnel, is instructed by members of the Secret Service to “go through West Wing offices and tell everyone to ‘get out’ and stay put” in the mess. [Kuo, 2006, pp. 185; Politico, 9/9/2011; Bridgeland, 2012, pp. 3] Mary Matalin, a counselor to Vice President Dick Cheney, will recall, “Everyone still remaining in the West Wing was shepherded to the White House mess, where we were to await further instructions.” [Carville and Matalin, 2014, pp. 138]
Mess Is a 'Tiny, Unsecure' Facility - The White House mess is an exclusive dining facility run by the US Navy, located in the basement of the West Wing, just under the Oval Office. [All Hands, 12/1/2001; National Review, 10/8/2013] Bridgeland will recall thinking “how odd it was” for White House staffers to all be evacuated to this “tiny, unsecure” facility. [Bridgeland, 2012, pp. 4] People in the mess are watching television or just waiting. [White House, 8/29/2002] Kuo will describe: “All the tables had been tossed onto their sides to make room for as many people as possible. Fifty people stood there, shocked, quiet, confused.” [Kuo, 2006, pp. 185]
People Ordered to the Mess after the Pentagon Attack - The exact time at which staffers are ordered to go to the mess is unclear. Matalin will recall being told to go there “moments” after she sees Cheney being evacuated from his office, which would be some time shortly after 9:36 a.m. (see (9:36 a.m.) September 11, 2001). [National Review, 9/8/2011; Carville and Matalin, 2014, pp. 137-138] Bridgeland and Kuo will recall being ordered to go there shortly after they learn the Pentagon has been hit, which would be some time after 9:37 a.m., when the Pentagon attack occurred (see 9:37 a.m. September 11, 2001). [Kuo, 2006, pp. 184-185; Bridgeland, 2012, pp. 3]
People in the Mess Ordered to Leave the Building - People will only spend a short time in the mess before they are told to get out of the building. The Secret Service will reportedly order them to evacuate the White House at 9:45 a.m. (see (9:45 a.m.) September 11, 2001). [Associated Press, 2001 pdf file; Washington Post, 1/27/2002] Bridgeland will describe: “[A]n alarmed police officer came into the White House mess and instructed us to leave. Another officer outside was receiving the latest communications by wire (apparently alerted that United Airlines Flight 93 was headed toward the White House or US Capitol building) and commanded us, ‘Take off your shoes and run as fast as you can.’” [Bridgeland, 2012, pp. 4] Matalin will recall that the order she hears, which is delivered “in a weirdly calm manner,” is: “Run for your lives. A plane is going to hit the White House.” [Carville and Matalin, 2014, pp. 138]

Entity Tags: Anita McBride, John Bridgeland, Mary Matalin, David Kuo, US Secret Service

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Shortly after boarding Air Force One, President Bush speaks by phone with Vice President Dick Cheney for approximately 10 minutes. [Hayes, 2007, pp. 335-336] According to the 9/11 Commission, Cheney had reached the underground tunnel leading to the Presidential Emergency Operations Center (PEOC) below the White House at 9:37 a.m. (see (9:37 a.m.) September 11, 2001). He and the Secret Service agents escorting him had paused in an area of the tunnel with a secure phone and a television. He’d then asked to speak to the president, but it had taken a while for his call to be connected. However, elsewhere in its final report, the Commission will indicate that Bush, not Cheney, makes this phone call, saying that after he’d boarded Air Force One, the president “called the vice president.” [9/11 Commission, 7/24/2004, pp. 39-40] Cheney will later recall making “one phone call [to the president] from the tunnel. And basically I called to let him know that we [at the White House] were a target and I strongly urged him not to return to Washington right away, that he delay his return until we could find out what the hell was going on.” [Newsweek, 12/30/2001; 9/11 Commission, 7/24/2004, pp. 464] He will recall, “What I was immediately thinking about was sort of continuity of government.” [Hayes, 2007, pp. 335-336] According to notes made by White House press secretary Ari Fleischer, who is with the president on Air Force One, at about 9:45 a.m. Bush tells Cheney: “Sounds like we have a minor war going on here, I heard about the Pentagon. We’re at war… somebody’s going to pay.” [9/11 Commission, 7/24/2004, pp. 39 and 463; Fleischer, 2005, pp. 141] Bush instructs Cheney to call the congressional leadership and give them a briefing. [New Yorker, 9/25/2001] (However, around this time, Capitol Hill is being evacuated (see 9:48 a.m. September 11, 2001).) The 9/11 Commission will state that, according to “contemporaneous notes,” at 9:55 a.m. “the vice president [is] still on the phone with the president advising that three planes [are] missing and one had hit the Pentagon.” [9/11 Commission, 7/24/2004, pp. 40] In his book Against All Enemies, counterterrorism “tsar” Richard Clarke will indicate that it is around the time this call occurs that he is informed that the president has authorized the military to shoot down hostile aircraft (see (Between 9:45 a.m. and 9:56 a.m.) September 11, 2001). [Clarke, 2004, pp. 8] Yet various accounts of Bush and Cheney’s call will make no mention of the president and vice president discussing any orders or making any decisions. [Sammon, 2002, pp. 101; Woodward, 2002, pp. 16; 9/11 Commission, 7/24/2004, pp. 39-40; Hayes, 2007, pp. 335-336] Their call apparently ends around 9:56 a.m.-9:57 a.m., as, according to the 9/11 Commission, Cheney enters the PEOC “shortly before 10:00, perhaps at 9:58.” [9/11 Commission, 7/24/2004, pp. 40] (However, some accounts will indicate that he enters the PEOC significantly earlier than this (see (Shortly After 9:03 a.m.) September 11, 2001).) After hanging up, Bush turns to the men who are with him at his desk: his chief of staff Andrew Card, his senior adviser Karl Rove, military aide Lieutenant Colonel Tom Gould, and Fleischer. He tells them: “That’s what we’re paid for, boys. We’re gonna take care of this. When we find out who did this, they’re not gonna like me as president. Somebody’s going to pay.” [Sammon, 2002, pp. 101; Woodward, 2002, pp. 17] According to some accounts, shortly after finishing this call, the president and vice president will be back on the phone with each other (see (Shortly After 9:56 a.m.) September 11, 2001 and (Between 10:00 a.m. and 10:15 a.m.) September 11, 2001).

Entity Tags: George W. Bush, Richard (“Dick”) Cheney

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Lynne Cheney, the wife of Vice President Dick Cheney, joins her husband in an underground tunnel that leads to the Presidential Emergency Operations Center (PEOC) below the White House. [White House, 11/9/2001; 9/11 Commission, 7/24/2004, pp. 40] Cheney has been driven to the White House by her Secret Service agents after they evacuated her from a hair salon in Washington, DC (see (Shortly After 9:33 a.m.) September 11, 2001). [United States Secret Service, 10/1/2001] As they were making their way through the White House, Cheney and the Secret Service agent accompanying her ran into I. Lewis “Scooter” Libby, the vice president’s chief of staff, and Libby then joined them as they headed toward the PEOC (see 9:52 a.m. September 11, 2001). In the underground tunnel that leads to the PEOC, Cheney, the Secret Service agent, and Libby find the vice president. [White House, 11/14/2001] Vice President Cheney was being taken to the PEOC by his Secret Service agents (see (9:36 a.m.) September 11, 2001), but stopped in an area of the underground tunnel where there is a secure telephone, in order to speak to President Bush (see (9:37 a.m.) September 11, 2001 and (9:45 a.m.-9:56 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 39-40] He is on the phone with Bush when his wife reaches him. [Cheney, 9/11/2001; White House, 11/9/2001] Dick and Lynne Cheney will enter the PEOC at around 9:58 a.m., according to the 9/11 Commission Report (see (9:58 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 40]

Entity Tags: US Secret Service, Lewis (“Scooter”) Libby, Richard (“Dick”) Cheney, Lynne Cheney

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Douglas Cochrane, Vice President Dick Cheney’s military aide, joins Cheney in an underground tunnel that leads to the Presidential Emergency Operations Center (PEOC) below the White House and is told that an aircraft hit the Pentagon. After Flight 175 crashed into the World Trade Center at 9:03 a.m., Cochrane went from the White House to his office in the Eisenhower Executive Office Building, next to the White House, to fetch a special briefcase that holds the codes necessary to initiate a nuclear attack (see 9:03 a.m. September 11, 2001). When he arrived back at the White House, he saw Cheney being evacuated from his office by his Secret Service agents (see (9:36 a.m.) September 11, 2001). Cochrane tried to follow Cheney as he was being escorted to the underground tunnel that leads to the PEOC, but the door to the tunnel was shut behind the vice president. Cochrane said, “Open the door,” but agents there said they could not do this. He therefore had to take another route to get to the tunnel. Cochrane now joins Cheney. He finds that Lynne Cheney, the vice president’s wife, has joined Cheney in the tunnel (see (9:55 a.m.) September 11, 2001) and the group around the vice president is getting ready to head to the PEOC. While Cochrane is in the tunnel, a Secret Service agent tells him, “They just got the Pentagon.” Cochrane will later comment that before receiving this notification, he had been unaware that an aircraft was approaching Washington, DC. He will go with Cheney and the group accompanying the vice president into the PEOC (see (9:58 a.m.) September 11, 2001), and stay in the PEOC for the rest of the day. [9/11 Commission, 4/16/2004]

Entity Tags: US Secret Service, Lynne Cheney, Douglas Cochrane, Richard (“Dick”) Cheney

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

National Security Adviser Condoleezza Rice enters the underground tunnel leading to the Presidential Emergency Operations Center (PEOC)—the bunker below the White House—where she encounters Vice President Dick Cheney, and then heads into the PEOC. Rice has been escorted down from the White House Situation Room by Carl Truscott, the Secret Service special agent in charge of the presidential protective division, who told her she had to go to the PEOC (see (9:45 a.m.) September 11, 2001). [United States Secret Service, 10/1/2001; White House, 8/6/2002] Before she left the Situation Room, Rice briefly talked on the phone with President Bush (see (9:45 a.m.) September 11, 2001). [White House, 8/2/2002; White House, 8/6/2002]
Rice Meets Cheney in Underground Tunnel - When Rice and Truscott enter the underground tunnel that leads to the PEOC, they encounter Cheney and his wife, Lynne Cheney, along with one of Cheney’s Secret Service agents. [United States Secret Service, 10/1/2001] Cheney was being taken to the PEOC by his Secret Service agents (see (9:36 a.m.) September 11, 2001, but stopped in an area of the underground tunnel where there is a secure telephone, in order to speak to Bush (see (9:37 a.m.) September 11, 2001 and (9:45 a.m.-9:56 a.m.) September 11, 2001). Lynne Cheney joined him there after she arrived at the White House (see (9:55 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 39-40] Cheney is still on the phone with Bush when Truscott and Rice meet him. Truscott advises the group assembled in the tunnel to move on to the PEOC. [United States Secret Service, 10/1/2001]
Rice Heads into the PEOC - Rice subsequently goes from the tunnel into the PEOC, although the exact time when she does so is unclear. She enters the PEOC “shortly after the vice president,” according to the 9/11 Commission Report, which will state that Cheney arrives in the PEOC at around 9:58 a.m. (see (9:58 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 40] Rice must enter the PEOC before 9:59 a.m., since she is there at the time the South Tower of the World Trade Center collapses, as will be confirmed by a photo taken at that time (see 9:59 a.m. September 11, 2001). [Newsweek, 12/30/2001; Bumiller, 2007, pp. xiii; Washington Post, 6/24/2007]
Rice Calls Relatives in Alabama - In the PEOC, Rice takes a seat next to Cheney. [9/11 Commission, 7/24/2004, pp. 40; Bumiller, 2007, pp. xiii] The first thing she does after arriving, according to some accounts, is call her aunt and uncle in Birmingham, Alabama, to tell them to inform her family that she is okay. [White House, 10/24/2001; O, the Oprah Magazine, 2/1/2002; White House, 8/2/2002; New York Times, 9/11/2002] But other accounts will say she called them just before she headed out from the Situation Room. [White House, 11/1/2001; White House, 8/7/2002; Associated Press, 9/9/2002; Bumiller, 2007, pp. xiii]

Entity Tags: Richard (“Dick”) Cheney, Carl Truscott, Lynne Cheney, Condoleezza Rice

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

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