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Context of '(9:30 a.m.) September 11, 2001: Emergency Responders Receive False Report of a Third Plane Approaching New York'

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Jerome HauerJerome Hauer [Source: Public domain]New York City Mayor Rudolph Giuliani establishes the city’s Office of Emergency Management (OEM). This is tasked with coordinating the city’s overall response to major incidents, including terrorist attacks. [Gotham Gazette, 9/12/2001; 9/11 Commission, 7/24/2004, pp. 83-284] It will also be involved in responding to routine emergencies on a daily basis. [9/11 Commission, 5/18/2004 pdf file] OEM comprises personnel drawn from various City agencies, including police and fire departments, and emergency medical services. It begins with a staff of just 12, but by 9/11 this will have increased to 72. Its first director is counterterrorism expert Jerome Hauer. [New York Times, 7/27/1999] Richard Sheirer will take over from him in February 2000 and will be OEM director on 9/11. [New York Magazine, 10/15/2001; Jenkins and Edwards-Winslow, 9/2003, pp. 12; 9/11 Commission, 5/18/2004 pdf file] OEM is responsible for improving New York’s response to potential major incidents by conducting regular training exercises involving various city agencies, particularly the police and fire departments (see 1996-September 11, 2001). [9/11 Commission, 7/24/2004, pp. 283] According to Steven Kuhr, its deputy director from 1996 to 2000, one of the key focuses of the office is counterterrorism work, “responding to the consequence of a chemical weapons attack, a biological weapons attack, or a high-yield explosive event.” [CNN, 1/16/2002] Furthermore, OEM’s Watch Command is able to constantly monitor all the city’s key communications channels, including all emergency services frequencies, state and national alert systems, and local, national, and international news. It also monitors live video feeds from New York Harbor and the city’s streets. [9/11 Commission, 5/18/2004 pdf file; 9/11 Commission, 7/24/2004, pp. 283, 542] In June 1999, Giuliani will open the OEM’s Command Center on the 23rd floor of World Trade Center Building 7 (see June 8, 1999).

Entity Tags: Rudolph (“Rudy”) Giuliani, Office of Emergency Management, Jerome Hauer, Richard Sheirer

Timeline Tags: Complete 911 Timeline

Giuliani’s emergency command center.Giuliani’s emergency command center. [Source: CNN]New York City Mayor Rudolph Giuliani opens a $13 million emergency command center on the 23rd floor of World Trade Center Building 7. [Newsday, 9/12/2001] The center is intended to coordinate responses to various emergencies, including natural disasters like hurricanes or floods, and terrorist attacks. The 50,000 square foot center has reinforced, bulletproof, and bomb-resistant walls, its own air supply and water tank, beds, showers to accommodate 30 people, and three backup generators. It also has rooms full of video monitors from where the mayor can oversee police and fire department responses. It is to be staffed around the clock and is intended as a meeting place for city leaders in the event of an act of terrorism. [CNN, 6/7/1999; London Times, 9/12/2001; Glanz and Lipton, 2004, pp. 233] The center is ridiculed as “Rudy’s bunker.” [Time, 12/22/2001] Author Philip Shenon will later comment that it “seemed the supreme example of how Giuliani’s ego and arrogance knew no bounds after four years in office,” and: “WABC Radio mocked Giuliani with a name-that-bunker contest for its listeners. Among the most popular entries: ‘Rudy’s Nuclear Winter Palace’ and ‘The Nut Shell.’” It is criticized because of the cost and because of the location, next to the WTC towers, one of the city’s top terrorist targets. In addition, the high floor it is on means it is vulnerable to power, water, and elevator outages. [Shenon, 2008, pp. 346-347] Most controversial is the 6,000-gallon fuel tank. In 1998 and 1999, Fire Department officials warn that the fuel tank violates city fire codes and poses a hazard. According to one Fire Department memorandum, if the tank were to catch fire it could produce “disaster.” Building 7 will be destroyed late in the day on 9/11; some suspect this tank helps explains why. [New York Times, 12/20/2001]

Entity Tags: Rudolph (“Rudy”) Giuliani, Office of Emergency Management, World Trade Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Rudolph Giuliani.Rudolph Giuliani. [Source: Publicity photo]New York City Mayor Rudolph Giuliani is promptly informed of the first WTC crash while having breakfast at the Peninsula Hotel on 55th Street. He later claims that he goes outside and, noticing the clear sky, immediately concludes, “It could not have been an accident, that it had to have been an attack. But we weren’t sure whether it was a planned terrorist attack, or maybe some kind of act of individual anger or insanity.” Only after the second plane hits at 9:03 will he be convinced it is terrorism. After leaving the hotel, he quickly proceeds south. In his 2002 book, Leadership, he will claim that he heads for his emergency command center. This $13 million center is located on the 23rd floor of Building 7 of the WTC, and was opened by Giuliani in 1999, specifically for coordinating responses to emergencies, including terrorist attacks (see June 8, 1999). Referring to it, he writes, “As shocking as [the first] crash was, we had actually planned for just such a catastrophe.” At around 9:07 a.m., Giuliani meets Police Commissioner Bernard Kerik at Barclay Street, on the northern border of the WTC complex. [Giuliani, 2002, pp. 3-6; 9/11 Commission, 5/19/2004; Barrett and Collins, 2006, pp. 7] Yet they do not go to the command center. According to Kerik, “The Mayor and I… determined early on that the City’s pre-designated Command and Control Center… was unsafe because of its proximity to the attack.” [9/11 Commission, 5/18/2004 pdf file] Instead, they head to West Street, where the fire department has set up a command post, and arrive there at around 9:20 a.m. However, in his private testimony before the 9/11 Commission in 2004, Giuliani will apparently change his story, claiming he’d never even headed for his command center in the first place. He says, “Even if the Emergency Operations Center had been available, I would not have gone there for an hour or an hour and a half. I would want to spend some time at the actual incident, at operations command posts.” [9/11 Commission, 5/19/2004; Barrett and Collins, 2006, pp. 44-45 and 340-341] Other accounts indicate that the emergency command center is mostly abandoned from the outset, with emergency managers instead heading to the North Tower (see (Soon After 8:46 a.m.-9:35 a.m.) September 11, 2001).

Entity Tags: Rudolph (“Rudy”) Giuliani, Bernard Kerik

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Richard SheirerRichard Sheirer [Source: Publicity photo]Richard Sheirer is in a meeting at New York City Hall when he is informed by telephone of the first plane hitting the World Trade Center. Sheirer is the director of the Mayor’s Office of Emergency Management (OEM), which was set up in 1996 to coordinate the city’s overall response to major incidents, including terrorism (see 1996). It has an emergency command center on the 23rd floor of WTC 7, specially intended for coordinating the response to catastrophes such as terrorist attacks (see June 8, 1999). Yet instead of going to this, Sheirer heads to the North Tower, and arrives at the fire command post set up in its lobby before the second crash at 9:03 a.m. [New York Magazine, 10/15/2001; 9/11 Commission, 5/18/2004 pdf file] John Odermatt, Sheirer’s top deputy, also goes to the North Tower and says that, after the first plane hit, he leaves only two staffers at the command center. John Farmer, who heads the 9/11 Commission unit that assesses the city response to the attacks, will find it “strange that Sheirer, four OEM deputies, and a field responder went straight to the North Tower… rather than to the nearby emergency command center.” Journalists Wayne Barrett and Dan Collins will conclude, “[T]he command center was out of business from the outset.” [Barrett and Collins, 2006, pp. 31 and 34] Sheirer stays at the North Tower lobby until soon after 9:30 a.m., when Mayor Giuliani requests he joins him at the temporary command post at 75 Barclay Street (see (9:50 a.m.-10:10 a.m.) September 11, 2001). [9/11 Commission, 5/18/2004 pdf file] John Farmer will later complain, “We [the 9/11 Commission] tried to get a sense of what Sheirer was really doing. We tried to figure it out from the videos. We couldn’t tell. Everybody from OEM was with him, virtually the whole chain of command. Some of them should have been at the command center.” Fire Captain Kevin Culley, who works as a field responder at OEM, is later asked why most of the OEM’s top brass were with him at the scene of the incident. He says, “I don’t know what they were doing. It was Sheirer’s decision to go there on his own. The command center would normally be the focus of a major event and that would be where I would expect the director to be.” When the 9/11 Commission later investigates OEM’s shortcomings on 9/11, “No rationale for Sheirer’s prolonged lobby stay, no information conveyed to commanders, and no steps to coordinate the response” will be discovered. [Barrett and Collins, 2006, pp. 31-32 and 34]

Entity Tags: Office of Emergency Management, John Odermatt, Kevin Culley, Richard Sheirer

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Anthony Whitaker.Anthony Whitaker. [Source: ABC News]Sergeant Alan DeVona, an officer with the Port Authority Police Department (PAPD), calls for the evacuation of the Twin Towers over a PAPD radio channel, and his colleague, Captain Anthony Whitaker, then calls for the evacuation of the entire World Trade Center complex, but their orders are apparently not passed on [Port Authority of New York and New Jersey, 11/12/2001, pp. 19 pdf file; 9/11 Commission, 5/18/2004 pdf file; Dwyer and Flynn, 2005, pp. 78-79; National Institute of Standards and Technology, 9/2005, pp. 200-202] DeVona, the PAPD patrol sergeant at the WTC, is currently in the lobby of the North Tower, coordinating with emergency agencies as they arrive there. [Devona, 3/28/2002, pp. 24 pdf file] Whitaker, the PAPD commanding officer at the WTC, is outside the Twin Towers, looking up at the burning North Tower. [Fink and Mathias, 2002, pp. 25; Murphy, 2002, pp. 184]
Officers Request Evacuation of the WTC - At 8:59 a.m., DeVona calls for the evacuation of the Twin Towers. “As soon as we’re able,” he says over the PAPD radio channel, “I want to start a building evacuation, Building 1 [i.e. the North Tower] and Building 2 [i.e. the South Tower], till we find out what caused this.” Immediately after DeVona says this, at 9:00 a.m., Whitaker makes a similar request over the same radio channel. “Let’s begin an evacuation of the entire complex,” he says. “All buildings, copy?” [Port Authority of New York and New Jersey, 11/12/2001, pp. 19 pdf file; National Institute of Standards and Technology, 9/2005, pp. 200-201] Unlike DeVona, Whitaker is ordering the evacuation of not just the Twin Towers, “but also the five other buildings throughout the 16-acre complex—the mercantile exchange, offices of major investment banking concerns, and government agencies, including the FBI, the Secret Service, and the CIA,” according to New York Times reporters Jim Dwyer and Kevin Flynn. [Dwyer and Flynn, 2005, pp. 79] Whitaker has decided to evacuate the WTC complex “because of the danger posed by highly flammable jet fuel from Flight 11,” which crashed into the North Tower at 8:46 a.m. (see 8:46 a.m. September 11, 2001), and “because of the magnitude of the calamity in the North Tower,” according to the 9/11 Commission. [9/11 Commission, 5/18/2004 pdf file; 9/11 Commission, 7/24/2004, pp. 293]
Request Is the Second Time Evacuation Is Called For - Whitaker will later say that his current request is the “second time” he has called for the evacuation of the WTC complex. He will recall making his previous request—for “a full-scale evacuation of the entire complex”—shortly after Flight 11 crashed. [Fink and Mathias, 2002, pp. 23-25; Murphy, 2002, pp. 180-181, 184-185] Transcripts of PAPD radio transmissions will show that an evacuation was requested at 8:49 a.m., but only for the upper floors of the North Tower (see 8:49 a.m. September 11, 2001). [Port Authority of New York and New Jersey, 9/11/2001 pdf file; National Institute of Standards and Technology, 9/2005, pp. 195] And according to some accounts, that request was made by DeVona, not Whitaker. [Port Authority of New York and New Jersey, 11/12/2001, pp. 16 pdf file; Devona, 3/28/2002, pp. 24 pdf file; Dwyer and Flynn, 2005, pp. 78]
Officer Repeats Order, for the Written Record - At 9:01 a.m., an officer at the PAPD desk in Building 5 of the WTC asks if they should evacuate their building. DeVona instructs the officer to wait, saying, “Stand by on Building 5.” Whitaker then asks the officer at the PAPD desk if they have started a “chrono log” yet. [Port Authority of New York and New Jersey, 11/12/2001, pp. 19 pdf file; National Institute of Standards and Technology, 9/2005, pp. 201] A “chrono” is a written record of what the PAPD is doing. [Murphy, 2002, pp. 182] The officer replies, “That’s affirmative.” At 9:02 a.m., Whitaker repeats his previous instruction, apparently to make sure it is officially recorded. He says: “For the chrono, evacuate all buildings in the complex. You copy? All building in the complex.” The officer at the PAPD desk acknowledges the instruction and then radios all PAPD units in the field, and tells them to evacuate “all tenants in the buildings… at the Trade Center.” [Port Authority of New York and New Jersey, 9/11/2001 pdf file; Port Authority of New York and New Jersey, 11/12/2001, pp. 19 pdf file; National Institute of Standards and Technology, 9/2005, pp. 202]
Orders Not Passed on to Other Agencies - It is unclear whether DeVona and Whitaker’s orders to evacuate the WTC are passed on. Their orders are given over PAPD radio channel W, which cannot be heard by the deputy fire safety directors in the Twin Towers, who are able to make announcements over the buildings’ public address systems. [WTC News, 8/1995 pdf file; 9/11 Commission, 7/24/2004, pp. 293; National Institute of Standards and Technology, 9/2005, pp. 200-202] According to the 9/11 Commission, there is “no evidence” that the orders are “communicated to officers in other Port Authority Police commands or to members of other responding agencies.” [9/11 Commission, 5/18/2004 pdf file] Despite this, an announcement is made over the public address system in the South Tower, advising workers to evacuate, at 9:02 a.m. (see 9:02 a.m. September 11, 2001). Attempts to order workers to evacuate the North Tower are unsuccessful because that building’s public address system was damaged by the plane crash (see (Between 8:47 a.m. and 8:55 a.m.) September 11, 2001). [New York Times, 5/18/2004]

Entity Tags: Alan DeVona, Anthony Whitaker, Port Authority Police Department

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

After the first World Trade Center tower is hit, Barry Jennings, a City Housing Authority worker, and Michael Hess, New York’s corporation counsel, head up to the emergency command center of the Mayor’s Office of Emergency Management (OEM), which is on the 23rd floor of WTC 7. [Associated Press, 9/11/2001] The center, opened in 1999, is intended to coordinate responses to various emergencies, including terrorist attacks (see June 8, 1999). [CNN, 6/7/1999] However, Hess and Jennings find no one there. [National Institute of Standards and Technology, 9/2005, pp. 109-110; BBC, 7/6/2008]
Center Is Empty; Jennings Warned to Leave - Jennings will describe that, when he arrives at the emergency command center, “To my amazement, nobody’s there.” He says: “I saw coffee that was still hot, that was still smoldering. They had screens all over the place, but the screens were blank. So I didn’t know what was going on.” He then phones several individuals, including one of his superiors. When Jennings says where he is, the superior responds: “Get out of there. Get out of there now.” Hess then runs back into the center, after having found the stairwell, and says: “We’re the only ones up here. We gotta get out of here.” [Dylan Avery, 2007; BBC, 7/6/2008]
9/11 Commission Claims Command Center Not Evacuated until Later - Yet, according to the 9/11 Commission, “After the South Tower was hit [at 9:03], OEM senior leadership decided to remain in its ‘bunker’ and continue conducting operations, even though all civilians had been evacuated from 7 WTC.” The Commission will claim the emergency command center is not evacuated until 9:30 a.m. (see (9:30 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 305] But according to the London Independent, Hess and Jennings arrive there by the time the South Tower is hit, which suggests the center is evacuated earlier than officially claimed. [Independent, 9/13/2001] Jennings himself will recall, “I had to be inside on the 23rd floor when the second plane hit.” [Dylan Avery, 2007] The possibility that the emergency command center is evacuated earlier than the 9/11 Commission claims is partly confirmed by OEM Commissioner John Odermatt, who later says that after the first plane hit the WTC, he left only two staffers there (see (Soon After 8:46 a.m.-9:35 a.m.) September 11, 2001). [Barrett and Collins, 2006, pp. 34] Jennings and Hess subsequently head down the stairs, but will become trapped in WTC 7, and have to be rescued by firefighters (see 12:10 p.m.-12:15 p.m. September 11, 2001). [National Institute of Standards and Technology, 9/2005, pp. 109-110]

Entity Tags: Michael Hess, Office of Emergency Management, Barry Jennings

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

According to a soldier at the scene, WTC Building 7 is evacuated before the second tower is hit. [Fort Detrick Standard, 10/18/2001] The National Institute of Standards and Technology (NIST) states, “As the second aircraft struck WTC 2, a decision was made to evacuate WTC 7.” This would be just after the Port Authority Police Department called for the evacuation of the entire WTC complex (see 8:59 a.m.-9:02 a.m. September 11, 2001). But by this time, “many WTC 7 occupants [have] already left the building and others [have] begun a self-evacuation of the building.” [National Institute of Standards and Technology, 9/2005, pp. 109] All individuals in the Secret Service’s New York field office, located in WTC 7, were ordered to evacuate after the first attack, and they are in the process of doing so when the second plane hits the South Tower. [PCCW Newsletter, 3/2006] The Secret Service has a Stinger missile secretly stored in the WTC, to be used to protect the president if there were an attack on the city when he visits it. [Weiss, 2003, pp. 379] Presumably, this missile is abandoned with the evacuation. The Office of Emergency Management’s command center, on the 23rd floor of WTC 7, is not evacuated until later, at 9:30 a.m. (see (9:30 a.m.) September 11, 2001).

Entity Tags: World Trade Center, US Secret Service

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The second plane hitting the World Trade Center (see 9:03 a.m. September 11, 2001) causes internal alarms to go off in WTC Building 7, located just a few hundred feet away from the Twin Towers. The alarms warn there is no water pressure and that the building’s emergency power generator has been activated. Office of Emergency Management (OEM) staff, based in Building 7, immediately request air security over New York. They are told that federal support is on its way, but the Federal Aviation Administration instructs them to use NYPD and Port Authority Police Department air assets to clear the airspace around the WTC. They are also warned that the Kennedy Airport control tower is reporting an unaccounted for plane heading towards New York. A report by the Mineta Transportation Institute will claim that this plane is Flight 93, which later crashes in Pennsylvania. [Jenkins and Edwards-Winslow, 9/2003, pp. 16] However, Flight 93 is still flying west at this time, and only reverses course and heads towards Washington at around 9:36 a.m. (see (9:36 a.m.) September 11, 2001). According to at least one person at the scene, WTC 7 is evacuated around this time due to the reports of this incoming third plane (see (9:03 a.m.) September 11, 2001). [Jems And FireRescue, 3/2002, pp. 68 pdf file]

Entity Tags: Office of Emergency Management, World Trade Center, Federal Aviation Administration

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Barry JenningsBarry Jennings [Source: Public domain]Barry Jennings, a City Housing Authority worker, and Michael Hess, New York’s corporation counsel, hear unexplained explosions inside World Trade Center Building 7, where they become trapped. [UPN 9, 9/11/2001; BBC, 7/6/2008] The two men went up to the emergency command center on the 23rd floor of WTC 7 after the first attack occurred (see (Shortly Before 9:03 a.m.) September 11, 2001). [Associated Press, 9/11/2001; Independent, 9/13/2001] At some point, the power goes out in the building. They then start walking down the stairs to get out. According to Hess, when the two men get down to the eighth floor, “there was an explosion and we’ve been trapped on the eighth floor with smoke, thick smoke, all around us, for about an hour and a half.” [UPN 9, 9/11/2001] Jennings will also recall hearing explosions. He will say: “I made it to the sixth floor and there was an explosion. The explosion was beneath me.” [Dylan Avery, 2007] He will add, “[T]he staircase that I was standing on just gave way,” and, “Then we made it back to the eighth floor, I heard some more explosions.” [BBC, 7/6/2008] Jennings says to Hess: “This is it; we’re dead. We’re not gonna make it out of here.” [Penn State Public Broadcasting, 3/1/2002] The National Institute of Standards and Technology (NIST) will claim the two men head down the stairs after 9:59, when the first collapse occurs, and then become trapped around the time the second tower collapses, at 10:28. [National Institute of Standards and Technology, 9/2005, pp. 109-110] But according to the London Independent, they start heading down the stairs after the second attack at 9:03, which suggests the explosions begin earlier on. [Independent, 9/13/2001] Jennings will confirm this, saying that when he hears the first explosion, “Both [of the Twin Towers] were still standing,” meaning it occurs before 9:59. He says: “I was trapped in there when both [Twin Towers] came down.… All this time I’m hearing explosions.” [Dylan Avery, 2007] The cause of the explosions is unclear. Later on, firefighters will rescue Hess and Jennings from the building (see 12:10 p.m.-12:15 p.m. September 11, 2001). [National Institute of Standards and Technology, 9/2005, pp. 109-110]

Entity Tags: Barry Jennings, Michael Hess

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Joseph Callan.Joseph Callan. [Source: FDNY]Emergency responders in the lobby of the north WTC tower hear an unconfirmed report of a third plane heading toward New York. Consequently, Assistant Fire Chief Joseph Callan orders all firefighters to evacuate the tower. The third plane report is soon found to be incorrect. One firefighter tells a colleague over radio, “That plane is ours, I repeat, it is ours.” Rescue operations therefore continue. [New York Times, 7/7/2002; New York City Fire Department, 8/19/2002, pp. 32; Fire Engineering, 9/2002; Associated Press, 11/16/2002] The source of the incorrect report is apparently Richard Rotanz, the deputy director of the New York Office of Emergency Management (OEM), who is reportedly in the OEM command center on the 23rd floor of WTC Building 7. A Secret Service agent in WTC 7 reportedly told him there were unconfirmed reports of other planes in the air. When OEM Director Richard Sheirer called Rotanz some time after the second WTC tower was hit, Rotanz relayed this information, telling him there were “still planes unaccounted for that may [be] heading for New York.” Sheirer then told people in the North Tower lobby “that another plane was on the way.” Journalists Wayne Barrett and Dan Collins, in their book Grand Illusion, blame Sheirer for “instantly converting unspecific information into a very specific false alarm.” This false alarm quickly ends up on fire and police department dispatches. Sheirer is apparently so unnerved by it that he instructs the police department aviation unit to not let another plane hit the WTC. As he will later tell the 9/11 Commission, though, “We were grasping at straws,” since no police helicopter could “stop a commercial jet going over 400 miles per hour.” [Firehouse Magazine, 9/2/2002; 9/11 Commission, 5/18/2004 pdf file; Barrett and Collins, 2006, pp. 32-33] Emergency medical technician Richard Zarrillo is currently in WTC 7, and is informed by an OEM rep there of the alleged third plane inbound for New York. While the rest of Building 7 was evacuated earlier on (see (9:03 a.m.) September 11, 2001), this false threat reportedly leads to the evacuation of the OEM command center as well (see (9:30 a.m.) September 11, 2001). [City of New York, 10/25/2001] (However, some accounts indicate the command center may have been evacuated earlier (see (Soon After 8:46 a.m.-9:35 a.m.) September 11, 2001 and (Shortly Before 9:03 a.m.) September 11, 2001).) Soon after hearing this false report of a third inbound plane, Mayor Rudolph Giuliani, Police Commissioner Bernard Kerik, and OEM Director Richard Sheirer will all leave the North Tower lobby and relocate to a temporary command post on Barclay Street (see (9:50 a.m.-10:10 a.m.) September 11, 2001). [Kerik, 2001, pp. 334; 9/11 Commission, 5/18/2004 pdf file; Barrett and Collins, 2006, pp. 342]

Entity Tags: Richard Zarrillo, Joseph Callan, Richard Rotanz, Richard Sheirer

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The OEM command bus.The OEM command bus. [Source: New York City Office of Emergency Management]Personnel from New York’s Office of Emergency Management (OEM) use the OEM command bus as their command post after their command center in World Trade Center Building 7 has been evacuated. [Jenkins and Edwards-Winslow, 9/2003, pp. 20; 9/11 Commission, 4/7/2004] The OEM command center, on the 23rd floor of WTC 7, is intended to coordinate the city’s response to emergencies, including terrorist attacks. [New York Times, 6/8/1999] However, it was evacuated at around 9:30 a.m., according to the 9/11 Commission Report, although other accounts will suggest the evacuation occurs at an earlier or later time (see (Soon After 8:46 a.m.-9:35 a.m.) September 11, 2001, (Shortly Before 9:03 a.m.) September 11, 2001, and (9:30 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 305; National Institute of Standards and Technology, 9/2005, pp. 109; Barrett and Collins, 2006, pp. 34] OEM personnel therefore now have to operate from the their command bus. [Jenkins and Edwards-Winslow, 9/2003, pp. 20; 9/11 Commission, 4/7/2004] The bus, known as the Interagency Command Center (ICC), is equipped with computers, a state-of-the-art communications system, and on-board electrical generation. It also has its own conference room. [Wall Street Journal, 9/21/2001; Jenkins and Edwards-Winslow, 9/2003, pp. 20; Power, 2004, pp. 172] It can be deployed to the location of a major emergency, to serve as an on-scene command post for coordinating interagency operations and communications. [City of New York, 2001, pp. 8 pdf file] The OEM’s emergency plans and vital records are kept in WTC 7, and, due to the evacuation of the command center, are now inaccessible. Fortunately, after they move to the ICC, OEM personnel are able to implement their emergency action plans from memory and by utilizing their combined knowledge. [Jenkins and Edwards-Winslow, 9/2003, pp. 20] After the Twin Towers collapse, the ICC will move to a firehouse on Houston Street, to provide support to Mayor Rudolph Giuliani and his entourage, who have set up a temporary headquarters at that location (see (After 10:28 a.m.-12:00 pm.) September 11, 2001). [Wall Street Journal, 9/21/2001; 9/11 Commission, 4/7/2004]

Entity Tags: Office of Emergency Management

Timeline Tags: Complete 911 Timeline

According to the accounts of numerous witnesses on the ground near the World Trade Center, military fighter jets are first noticed flying over Manhattan either shortly before or soon after the second collapse, at 10:28 a.m. Some witnesses recall fighters arriving just before this collapse:
bullet Emergency medical technicians Dulce McCorvey and Michael D’Angelo hear fighters flying over Manhattan at unspecified times after the first tower’s collapse. [City of New York, 10/3/2001; City of New York, 10/24/2001]
bullet Fire Lieutenant Sean O’Malley and firefighters Pete Giudetti and Dan Potter notice jet fighters flying overhead soon before the second collapse. [City of New York, 10/12/2001; City of New York, 12/6/2001; Smith, 2002, pp. 49-50]
Other witnesses say the fighters arrive soon after this collapse:
bullet Deputy Fire Chief Robert Browne, police officer Peter Moog, and emergency medical technicians Richard Zarrillo and Jason Katz notice fighters overhead immediately after, or fairly soon after, the second tower’s collapse. [City of New York, 10/24/2001; City of New York, 10/25/2001; City of New York, 12/20/2001; Fink and Mathias, 2002, pp. 79-80]
bullet Mayor Rudolph Giuliani, Police Commissioner Bernard Kerik, and Office of Emergency Management Director Richard Sheirer are heading north together after leaving their temporary command post on Barclay Street (see (9:50 a.m.-10:10 a.m.) September 11, 2001). In some accounts, all three of them recollect hearing the first military jets overhead soon after the second tower’s collapse. [Kerik, 2001, pp. 339-340; Giuliani, 2002, pp. 14; 9/11 Commission, 5/18/2004 pdf file] However, according to another account, Giuliani hears the first jet slightly earlier, at around 10:20 a.m. And, in his private testimony before the 9/11 Commission, Kerik claims to have heard a fighter jet coming when he was heading to the temporary command post on Barclay Street, i.e. shortly before 9:50 a.m. [Barrett and Collins, 2006, pp. 348-349]
A few witnesses claim the fighters arrive earlier on, before the first collapse at 9:59 a.m.:
bullet Emergency medical technician Frank Puma and Port Authority Freedom of Information Administrator Cathy Pavelec say they see fighter jets overhead at unspecified times before the first collapse. [City of New York, 12/12/2001; Fink and Mathias, 2002, pp. 68]
The fighter(s) are presumably the F-15s launched from Otis Air Force Base at 8:46 a.m. (see 8:46 a.m. September 11, 2001). However, the 9/11 Commission will claim that these arrived over Manhattan at 9:25 a.m. (see 9:25 a.m. September 11, 2001), which is significantly earlier than most of the witnesses on the ground recall.

Entity Tags: Dulce McCorvey, Jason Katz, Frank Puma, Dan Potter, Sean O’Malley, Pete Giudetti, Peter Moog, Rudolph (“Rudy”) Giuliani, Robert Browne, Richard Sheirer, Michael D’Angelo, Cathy Pavelec, Richard Zarrillo, Bernard Kerik

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

After spending about 40 minutes at the disaster scene, on the World Trade Center site, New York City Mayor Rudolph Giuliani relocates to a small office building at 75 Barclay Street, about two blocks from the WTC, hoping to establish a command post there. His usual command center, in WTC 7, was evacuated at around 9:30 a.m. (see (9:30 a.m.) September 11, 2001). With him are several colleagues, including Police Commissioner Bernard Kerik and Office of Emergency Management Director Richard Sheirer. [Kerik, 2001, pp. 334; Giuliani, 2002, pp. 10; 9/11 Commission, 5/18/2004 pdf file; 9/11 Commission, 5/19/2004; Barrett and Collins, 2006, pp. 10] While at Barclay Street, Giuliani is able to get in touch with the White House, and speaks to Chris Henick, the deputy political director to President Bush (see 9:58 a.m. September 11, 2001). Immediately afterwards, he receives a phone call from Vice President Cheney, though this is cut off before either one is able to speak. Giuliani also claims he is given advance warning of the South Tower’s collapse while at this command post (see (Before 9:59 a.m.) September 11, 2001). After the South Tower collapses outside, Giuliani and his colleagues all decide to evacuate, going through the basement into a neighboring building, 100 Church Street. They will then leave this and head north, being joined by cameras and press. [Fink and Mathias, 2002, pp. 112; 9/11 Commission, 5/19/2004; Barrett and Collins, 2006, pp. 348]

Entity Tags: Rudolph (“Rudy”) Giuliani, Bernard Kerik, Richard Sheirer

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

According to New York City Mayor Rudolph Giuliani’s 9/11 Commission testimony in 2004, about one minute before the first WTC tower falls, he is able to reach the White House by phone. Speaking to Chris Henick, deputy political director to President Bush, Giuliani learns the Pentagon has been hit and he asks about fighter cover over New York City. Henick replies, “The jets were dispatched 12 minutes ago and they should be there very shortly, and they should be able to defend you against further attack.” [9/11 Commission, 5/19/2004] If this is true, it means fighters scramble from the Otis base around 9:46 a.m., not at 8:52 a.m., as most other accounts have claimed. While Giuliani’s account may seem wildly off, it is consistent with reports shortly after 9/11. In the first few days, acting Joint Chiefs of Staff Chairman Richard Myers, and a NORAD spokesman, Marine Corps Major Mike Snyder, claimed no fighters were scrambled anywhere until after the Pentagon was hit. [US Congress, 9/13/2001; Boston Globe, 9/15/2001] This story only changed on the evening of September 14, 2001, when CBS reported, “contrary to early reports, US Air Force jets did get into the air on Tuesday while the attacks were under way.” [CBS News, 9/14/2001]

Entity Tags: Pentagon, Mike Snyder, Chris Henick, Richard B. Myers, Rudolph (“Rudy”) Giuliani

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Mayor Rudolph Giuliani will become well known for his walking press conferences in the middle of the 9/11 crisis.Mayor Rudolph Giuliani will become well known for his walking press conferences in the middle of the 9/11 crisis. [Source: Time Magazine/ Salient Stills]Between 9:25 a.m. and 9:45 a.m., one senior New York fire chief recommends to the Fire Department Chief of Department that there might be a WTC collapse in a few hours, and, therefore, fire units probably shouldn’t ascend much above the sixtieth floor (presumably this assumes the collapse would be gradual so those on lower floors would still have time to evacuate). This advice is not followed or not passed on. Apparently, no other senior fire chiefs mention or foresee the possibility of the WTC towers falling. [9/11 Commission, 5/19/2004] However, New York City Mayor Rudolph Giuliani later recounts, “I went down to the scene and we set up headquarters at 75 Barclay Street, which was right there, with the police commissioner, the fire commissioner, the head of emergency management, and we were operating out of there when we were told that the World Trade Center was going to collapse. And it did collapse before we could actually get out of the building, so we were trapped in the building for ten, 15 minutes, and finally found an exit and got out, walked north, and took a lot of people with us.” [ABC News, 9/11/2001] As can be seen by another account of similar events, this happens before the first WTC tower falls, not the second. [9/11 Commission, 5/19/2004] It is not clear who tells Giuliani to evacuate when no fire chiefs were considering the possibility of an imminent collapse. However, an EMT is also given a message around this time, warning that the towers are going to collapse. The origin of this information is apparently the Mayor’s Office of Emergency Management, so this may also have been from where Giuliani heard of the imminent collapse (see (Before 9:59 a.m.) September 11, 2001).

Entity Tags: World Trade Center, Rudolph (“Rudy”) Giuliani

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A security officer for one of the businesses in Building 7 of the World Trade Center (WTC 7) goes up WTC 7 and subsequently becomes trapped on its seventh floor. [National Institute of Standards and Technology, 9/2005, pp. 109-110; National Institute of Standards and Technology, 11/2008, pp. 298-299 pdf file] Although most people were evacuated from the building around the time the South Tower was hit, if not earlier (see (9:03 a.m.) September 11, 2001), after the South Tower collapses at 9:59 a.m. the security officer heads up to a floor in the 40s in WTC 7, reportedly to check that all his personnel have left. (The name of the company he works for is unstated.) He is initially accompanied by a police officer, but at around the 10th floor this officer has difficulty breathing, and so goes back down and exits the building. When the North Tower collapses at 10:28 a.m., WTC 7 shakes and the stairwell goes dark. The security officer, who has reached the 30th floor by this time, heads back down the stairs. When he reaches the 23rd floor, where the headquarters of New York’s Office of Emergency Management (OEM) is located, he opens the door to check for any members of staff that might still be there, but finds the area filled with smoke. (The OEM was evacuated at about 9:30 a.m., if not earlier (see (Soon After 8:46 a.m.-9:35 a.m.) September 11, 2001 and (9:30 a.m.) September 11, 2001).) He then continues down to the seventh floor, where he has to stop because he is unable to see or breathe. He is able to break a window, and calls for help. [National Institute of Standards and Technology, 11/2008, pp. 298-299 pdf file] At around 12:10 to 12:15 p.m., firefighters will enter the building and rescue the security officer, escorting him down the stairs and out of the building. They will also rescue two men who are trapped on the eighth floor (see 12:10 p.m.-12:15 p.m. September 11, 2001). [National Institute of Standards and Technology, 6/2004 pdf file; National Institute of Standards and Technology, 9/2005, pp. 110]

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Rudy Washington.Rudy Washington. [Source: Congress of Racial Equality]After being caught in the dust plume when the WTC’s South Tower collapses at 9:59, Rudy Washington, who is one of Rudolph Giuliani’s deputy mayors, heads to City Hall, where he coordinates the city’s emergency response to the attacks. He is in contact with New York Governor George Pataki, high-ranking New York Police Department officers, and Navy Admiral Robert Natter, the commander of the US Atlantic Fleet (see (Shortly After 9:59 a.m.) September 11, 2001). He orders the closing of bridges. (Though, according to some accounts, the New York Port Authority ordered all bridges to be closed earlier on, at 9:21 (see 9:21 a.m. September 11, 2001).) As New York Daily News columnist Stanley Crouch later describes, Washington also finds “heavy machinery to get downtown for the cleanup and got the Navy to guard against a seaborne attack. He evacuated City Hall, which shook like crazy when the second tower fell. He gathered people who could give medical help, gave the order to find lights that could be used at Ground Zero and worked out new phone communications, since power was being lost. Accompanied by city engineers, he went into the streets around the fallen towers, testing the ground to make sure it would hold when the heavy equipment came in.” Washington’s efforts at developing an emergency strategy are reportedly aided by what he learned at an anti-terrorist training session chaired by counterterrorism “tsar” Richard Clarke and held at the WTC, in preparation for the millennium celebration (see (Late 1999)). Stanley Crouch later credits Rudy Washington with having “ran New York for the first few hours after the attack during a period when Giuliani was thought to have been killed inside the first building that went down.” [New York Daily News, 5/20/2004] During the initial hours following the attacks, between around 9:50 a.m. and midday, Mayor Giuliani is moving around between a series of temporary command posts (see (9:50 a.m.-10:10 a.m.) September 11, 2001 and (After 10:28 a.m.-12:00 pm.) September 11, 2001).

Entity Tags: Rudy Washington, Robert Natter, New York City Police Department, George E. Pataki, Rudolph (“Rudy”) Giuliani

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Bernard Kerik.Bernard Kerik. [Source: Publicity photo]After leaving 75 Barclay Street (see (9:50 a.m.-10:10 a.m.) September 11, 2001), New York City Mayor Giuliani and the group accompanying him search for somewhere to establish a new temporary headquarters. Soon after the North Tower’s collapse, they break into a vacant firehouse at the corner of Houston Street and Sixth Avenue. Police Commissioner Bernard Kerik, who is part of the group, wants the location kept secret. He gives out the order, “Okay, we’re going to establish a command center [here]. We’re not going to let anybody know. I don’t want it over the radio. We don’t know what’s happening. We don’t want them [presumably meaning the attackers] to know where we’re all going to be.” Giuliani is able to find a phone, and speaks with New York Governor George Pataki, the White House, and the Defense Department. At around 10:57, he speaks to the television channel New York 1 and offers a message of reassurance to the people of New York City. [Fink and Mathias, 2002, pp. 108; Giuliani, 2002, pp. 15-16; 9/11 Commission, 5/19/2004; Barrett and Collins, 2006, pp. 13] Deciding that they need to be somewhere larger and more secure, Kerik suggests they move to the Police Academy on East 20th Street. [Kerik, 2001, pp. 342] Thus, Giuliani’s group—which now numbers more than twenty people plus a press contingent—gets into cars and drives to the academy, arriving around midday. [Giuliani, 2002, pp. 18-19; Barrett and Collins, 2006, pp. 13] This will remain as the city’s command center for several days, until it is replaced later in the week by a larger space at Pier 92 on the Hudson River. [Center for Biosecurity, 2/3/2003; 9/11 Commission, 5/19/2004]

Entity Tags: Bernard Kerik, Rudolph (“Rudy”) Giuliani

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Barry Jennings, a City Housing Authority worker who had become trapped in World Trade Center Building 7, finds the building’s lobby in ruins as he is being rescued from it, and steps over what feels to him like dead bodies. [Dylan Avery, 2007] After the first plane hit the WTC, Jennings had gone up to the emergency command center on the 23rd floor of WTC 7 along with Michael Hess, New York’s corporation counsel (see (Shortly Before 9:03 a.m.) September 11, 2001). [Associated Press, 9/11/2001; Dylan Avery, 2007] After heading down the stairs, the two men became trapped on the building’s eighth floor (see (Between 9:15 a.m. and 12:00 p.m.) September 11, 2001). Some time later, firefighters come into WTC 7 to help the two men out of the building. [UPN 9, 9/11/2001; National Institute of Standards and Technology, 9/2005, pp. 109-110]
Lobby Is 'Total Ruins' - According to Jennings, when he gets down to the lobby, he is astonished to find it totally ruined. In a 2007 interview he will recall: “[W]hen I came in there, the lobby had nice escalators. It was a huge lobby.” But reaching it again, he asks the firefighter who is escorting him, “Where are we?” and the firefighter answers, “This was the lobby.” Jennings finds this “unbelievable,” and says, “You gotta be kidding me.” He will describe the lobby as being “total ruins.”
'Stepping over People' - Furthermore, Jennings steps over what may be dead bodies in the lobby. He will say: “[T]he firefighter that took us down kept saying, ‘Do not look down,’ and I kept saying, ‘Why is that?’ [He said,] ‘Do not look down.’ And, stepping over people. And you know you could feel when you’re stepping over people.” [Dylan Avery, 2007] Yet most people were evacuated from WTC 7 around 9:03 a.m., if not earlier (see (9:03 a.m.) September 11, 2001). [National Institute of Standards and Technology, 9/2005, pp. 109] The very latest that people left the building, according to official accounts, was 9:30 a.m. (see (9:30 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 305] In a later interview, Jennings will clarify: “I never saw dead bodies.… [I]t felt like I was stepping over them but I never saw them.” The BBC will say, “There is no evidence that anyone died in Tower 7 on 9/11.” [BBC, 7/4/2008; BBC, 7/6/2008] According to the National Institute of Standards and Technology (NIST), firefighters lead Jennings and Hess out of WTC 7 at around 12:10 p.m. to 12:15 p.m. (see 12:10 p.m.-12:15 p.m. September 11, 2001). [National Institute of Standards and Technology, 6/2004, pp. L-18 pdf file]

Entity Tags: Michael Hess, Barry Jennings

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Michael Hess.Michael Hess. [Source: Harvard Law Bulletin]While most of Building 7 of the World Trade Center was evacuated around the time the South Tower was hit, if not earlier (see (9:03 a.m.) September 11, 2001), firefighters now find three individuals who have become trapped inside it, and lead them out of the building. [National Institute of Standards and Technology, 6/2004, pp. L-18 pdf file; National Institute of Standards and Technology, 9/2005, pp. 109-110] Among these individuals are Barry Jennings, a City Housing Authority worker, and Michael Hess, New York’s chief lawyer who is also a longtime friend of Mayor Rudolph Giuliani. The two had gone up to the 23rd floor emergency command center of the Mayor’s Office of Emergency Management after the first attack occurred, but found it empty (see (Shortly Before 9:03 a.m.) September 11, 2001). [New York Times, 11/21/1997; Associated Press, 9/11/2001; Giuliani, 2002, pp. 20-21 and 244; Dylan Avery, 2007] They then headed downstairs but became trapped around the eighth floor by smoke and debris that filled the staircase. After breaking a window and calling for help, they were spotted by firefighters outside. When the firefighters go in, they also find a security officer for one of the businesses based in the building, who is trapped on the seventh floor by the smoke in the stairway. This officer headed up the building after the South Tower collapsed at 9:59, to check that all his personnel had left there (see (Shortly After 9:59 a.m.-12:10 p.m.) September 11, 2001). All three men are escorted out of the building. [Penn State Public Broadcasting, 3/1/2002; National Institute of Standards and Technology, 6/2004, pp. L-18 pdf file; National Institute of Standards and Technology, 9/2005, pp. 110; National Institute of Standards and Technology, 11/2008, pp. 298-299 pdf file]

Entity Tags: Barry Jennings, Michael Hess

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The 9/11 Commission’s staff team that is investigating the emergency response on 9/11 comes to the conclusion that New York City was, in author Philip Shenon’s words, “shockingly ill-prepared for the attacks.” It is clear to the investigators that former Mayor Rudy Giuliani was largely responsible for what went wrong.
Two Major Problems - One problem was that New York’s emergency command center, based on the 23rd floor of World Trade Center 7, was knocked out early in the attacks, leaving the emergency response without a focal point, and the police and fire departments set up separate command posts (see (9:05 a.m.) September 11, 2001, (9:50 a.m.-10:10 a.m.) September 11, 2001, and (After 10:28 a.m.-12:00 pm.) September 11, 2001). The command center, sometimes referred to as “Rudy’s bunker,” was criticized when it was built precisely because this problem was foreseen (see June 8, 1999). In addition, the radios used by firefighters in the World Trade Center failed to work on 9/11. The same problem was encountered during the response to the 1993 WTC bombing (see February 26, 1993), but the solution that was implemented—a repeater to boost the radios’ signal—did not work on the day of the attacks. This problem was especially grave, as many firefighters were instructed to flee the about-to-collapse towers, but did not hear the instruction due to the poor radio system and died as a result (see (Between 9:59 a.m. and 10:28 a.m.) September 11, 2001).
Tempering Criticism - However, the team, led by former New Jersey attorney general John Farmer, is aware that Giuliani’s image as a global hero after the attacks could complicate matters. Shenon will describe their thinking: “But would the Commission be willing to take on the most popular political figure in the country—the president-in-waiting, it seemed?… [Giuliani] was a hero, the embodiment of everything Americans wanted to believe about themselves about 9/11.” Therefore, “Farmer and his team always qualif[y] their criticism of the former mayor.” Nevertheless, the Commission’s two staff statements issued during the hearings about this topic in New York will be extremely critical of Giuliani. [Shenon, 2008, pp. 347-350]

Entity Tags: John Farmer, 9/11 Commission, Rudolph (“Rudy”) Giuliani

Timeline Tags: Complete 911 Timeline

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