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Context of '(9:45 a.m.) September 11, 2001: United Airlines Orders Its Flights to Land'

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After Flight 11 fails to respond to an instruction from air traffic control to climb to 35,000 feet (see 8:13 a.m. September 11, 2001), the controller handling it, Pete Zalewski, tries to regain contact with the aircraft. Over the following ten minutes, he makes numerous attempts but without success. (Zalewski says he makes 12 attempts; the 9/11 Commission says nine.) He tries reaching the pilot on the emergency frequency. Zalewski later recalls that initially, “I was just thinking that it was, you know, maybe they—pilots weren’t paying attention, or there’s something wrong with the frequency.… And at first it was pretty much, you know, ‘American 11,’ you know, ‘are you paying attention? Are you listening?’ And there was still no response.” He says, “I went back to the previous sector to see if the pilot had accidentally flipped the switch back over on the—on the radio.” But as Zalewski is repeatedly unable to get any response from Flight 11, he recalls, “I even began to get more concerned.” However, Zalewski claims, it is not until he sees the plane’s transponder go off at around 8:21 that he suspects something is “seriously wrong,” and calls his supervisor for assistance (see (8:21 a.m.) September 11, 2001). And it is not until about 8:25 that he realizes for sure that he is dealing with a hijacking (see (8:25 a.m.) September 11, 2001). It is only then that Boston Center starts notifying its chain of command that Flight 11 has been hijacked (see 8:25 a.m. September 11, 2001). [New York Times, 10/16/2001; MSNBC, 9/11/2002; 9/11 Commission, 7/24/2004, pp. 18; 9/11 Commission, 8/26/2004, pp. 7 and 10-11 pdf file]

Entity Tags: Pete Zalewski

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Nydia Gonzalez.Nydia Gonzalez. [Source: 9/11 Commission]Nydia Gonzalez, a supervisor at the American Airlines Southeastern Reservations Office in Cary, North Carolina, joins a phone call between two employees at her office and Betty Ong, a flight attendant on the hijacked Flight 11. [9/11 Commission, 8/26/2004, pp. 8-9 pdf file] Ong called the reservations office at 8:18 a.m. to report the hijacking (see 8:18 a.m. September 11, 2001), and has since then been talking to two employees there: Vanessa Minter and Winston Sadler. Sadler pushed the emergency button on his phone to alert personnel in the operations area of the reservations office, so that one of them could pick up the call from Ong. A colleague of Gonzalez’s initially picked up the call, but Gonzalez quickly takes over from them. [Federal Bureau of Investigation, 9/12/2001, pp. 38-41; 9/11 Commission, 7/24/2004, pp. 453; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] Gonzalez, Minter, and Sadler are in different areas of the reservations office, but all three of them are able to monitor Ong’s call. [9/11 Commission, 11/19/2003 pdf file]
Supervisor Told of Stabbings on Flight 11 - The first thing Gonzalez says when she joins the call is: “This is operations. What flight number are we talking about?” Ong earlier told Minter and Sadler, incorrectly, that she was on “Flight 12,” not Flight 11 (see 8:19 a.m. September 11, 2001). Sadler therefore tells Gonzalez, “Flight 12.” Ong quickly corrects him, saying: “We’re on Flight 11 right now. This is Flight 11.… Boston to Los Angeles.” She also repeats information she previously gave to Minter and Sadler, saying, “Our number one [flight attendant] has been stabbed and our [number] five [flight attendant] has been stabbed.” [American Airlines, 9/11/2001, pp. 3-6]
Supervisor Notifies Airline's Operations Center - Gonzalez is an operations specialist, and her responsibilities include monitoring any emergency situations with American Airlines flights and forwarding information to the American Airlines System Operations Control (SOC) center in Fort Worth, Texas. [9/11 Commission, 1/27/2004 pdf file; Spencer, 2008, pp. 17] She immediately realizes the seriousness of the situation on Flight 11 and therefore, while remaining connected to Ong’s call, phones the SOC on a separate line to notify it of the problem (see (8:21 a.m.) September 11, 2001). [9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 9 pdf file] Gonzalez will later recall that she finds Ong to be “calm, professional, and in control throughout the call.” [9/11 Commission, 1/27/2004 pdf file] She will also say that during the time she is monitoring Ong’s call, she does not hear much commotion in the background. [Federal Bureau of Investigation, 9/12/2001, pp. 69-71]

Entity Tags: Betty Ong, Nydia Gonzalez, Winston Sadler, Vanessa Minter, American Airlines

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

American Airlines has problems contacting the FAA’s Command Center in Herndon, Virginia, about the problems with its aircraft, according to four managers working at the airline’s System Operations Control (SOC) center in Fort Worth, Texas, on this day. Craig Marquis, Craig Parfitt, Joe Bertapelle, and Mike Mulcahy will later tell the 9/11 Commission that American Airlines has “a hard time on 9/11 in getting in touch with Herndon.” They will say that “[p]recious minutes were lost in building the communications bridge” between the SOC and the Command Center. The cause of these communication problems is unknown. [9/11 Commission, 11/19/2003 pdf file] The SOC has known that there are problems on Flight 11 since 8:21 a.m., when Marquis received a call from a supervisor at the airline’s Southeastern Reservations Office in North Carolina, alerting him to a call that had been received from one of the plane’s flight attendants about the emergency taking place (see 8:21 a.m. September 11, 2001). Presumably the SOC starts trying to contact the FAA Command Center soon after receiving this call. It is known that the SOC will make contact with the Command Center at 9:16 a.m., if not earlier (see 9:16 a.m.-9:18 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 9, 15 pdf file] Bill Halleck, an air traffic control specialist at the SOC, is at least able to reach the FAA’s Boston Center regarding Flight 11 at 8:29 a.m. (see 8:29 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 5, 453] The four American Airlines managers will also tell the 9/11 Commission, “In the event that the [American Airlines] SOC was aware that it was the first to know about an incident [with an aircraft], the protocol would have been for the SOC manager on duty [i.e. Marquis] to have immediately autodialed to the Herndon manager on duty [i.e. Ben Sliney] with the information.” However, the FAA “knew what was going on because of the intercepted communications from the cockpit.” [9/11 Commission, 11/19/2003 pdf file] (FAA air traffic controllers have been aware of problems with Flight 11 since around 8:14 a.m., when they lost communication with the plane (see 8:14 a.m.-8:24 a.m. September 11, 2001), and they subsequently hear communications made by the hijackers on the plane, beginning at 8:24 a.m. (see 8:24 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 18-19] )

Entity Tags: American Airlines, Craig Marquis, Craig Parfitt, Bill Halleck, Joseph Bertapelle, Federal Aviation Administration, Mike Mulcahy

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Pete Zalewski.Pete Zalewski. [Source: NBC]Because the talkback button on Flight 11 has been activated, Boston Center air traffic controllers can hear a hijacker on board say to the passengers: “We have some planes. Just stay quiet and you’ll be OK. We are returning to the airport.” [Boston Globe, 11/23/2001; 9/11 Commission, 7/24/2004, pp. 19] Air traffic controller Pete Zalewski recognizes this as a foreign, Middle Eastern-sounding voice, but does not make out the specific words “we have some planes.” He responds, “Who’s trying to call me?” Seconds later, in the next transmission, the hijacker continues: “Nobody move. Everything will be OK. If you try to make any moves you’ll endanger yourself and the airplane. Just stay quiet.” [New York Times, 10/16/2001; 9/11 Commission, 6/17/2004; MSNBC, 9/9/2006] Bill Peacock, the FAA director of air traffic services, later claims, “We didn’t know where the transmission came from, what was said and who said it.” David Canoles, the FAA’s manager of air traffic evaluations and investigations, adds: “The broadcast wasn’t attributed to a flight. Nobody gave a flight number.” [Washington Times, 9/11/2002] Similarly, an early FAA report will state that both these transmissions came from “an unknown origin.” [Federal Aviation Administration, 9/17/2001 pdf file] Zalewski asks for an assistant to help listen to the transmissions coming from the plane, and puts its frequency on speakers so others at Boston Center can hear. Because Zalewski didn’t understand the initial hijacker communication from Flight 11, the manager of Boston Center instructs the center’s quality assurance specialist to “pull the tape” of the transmission, listen to it carefully, and then report back. They do this, and by about 9:03 a.m. a Boston manager will report having deciphered what was said in the first hijacker transmission (see 9:03 a.m. September 11, 2001). [9/11 Commission, 6/17/2004; MSNBC, 9/9/2006] Fellow Boston controller Don Jeffroy also hears the tape of the hijacker transmissions, though he doesn’t state at what time. He says: “I heard exactly what Pete [Zalewski] heard. And we had to actually listen to it a couple of times just to make sure that we were hearing what we heard.” [MSNBC, 9/11/2002] At some point, Ben Sliney, the national operations manager at the FAA’s Herndon Command Center, gets word of the “We have some planes” message, and later says the phrase haunts him all morning. American Airlines Executive Vice President for Operations Gerard Arpey is also informed of the “strange transmissions from Flight 11” at some point prior to when it crashes at 8:46 a.m. [USA Today, 8/13/2002] Boston Center will receive a third transmission from Flight 11 about ten minutes later (see (8:34 a.m.) September 11, 2001).

Entity Tags: Bill Peacock, Boston Air Route Traffic Control Center, David Canoles, Pete Zalewski

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Boston flight control reportedly “notifies several air traffic control centers that a hijack is taking place.” [Guardian, 10/17/2001] This is immediately after Boston controllers heard a transmission from Flight 11, declaring, “We have some planes” (see 8:24 a.m. September 11, 2001), and would be consistent with a claim later made to the 9/11 Commission by Mike Canavan, the FAA’s associate administrator for civil aviation security. He says, “[M]y experience as soon as you know you had a hijacked aircraft, you notify everyone.… [W]hen you finally find out, yes, we do have a problem, then… the standard notification is it kind of gets broadcast out to all the regions.” [9/11 Commission, 5/23/2003] An early FAA report will say only that Boston controllers begin “inter-facility coordination” with New York air traffic control at this time [Federal Aviation Administration, 9/17/2001 pdf file] , but the New York Times reports that controllers at Washington Center also know “about the hijacking of the first plane to crash, even before it hit the World Trade Center.” [New York Times, 9/13/2001] However, the Indianapolis flight controller monitoring Flight 77 claims to not know about this or Flight 175’s hijacking twenty minutes later at 8:56 a.m. (see 8:56 a.m. September 11, 2001). Additionally, the flight controllers at New York City’s La Guardia airport are never told about the hijacked planes and learn about them from watching the news. [Bergen Record, 1/4/2004] Boston Center also begins notifying the FAA chain of command of the suspected Flight 11 hijacking at this time (see 8:25 a.m. September 11, 2001), but it does not notify NORAD for another 6-15 minutes, depending on the account (see (8:37 a.m.) September 11, 2001).

Entity Tags: Boston Air Route Traffic Control Center, North American Aerospace Defense Command, La Guardia Airport

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Bill Halleck, an air traffic control specialist at the American Airlines System Operations Control (SOC) center in Fort Worth, Texas, calls the FAA’s Boston Center to ask about the status of Flight 11 and is told that the plane has deviated from its flight path, air traffic controllers have lost communication with it and have lost its transponder signal, and they have heard a possible threat being made in the background over the radio. This call is American Airlines’ first contact with FAA controllers regarding Flight 11. [9/11 Commission, 3/25/2004, pp. 15; 9/11 Commission, 4/26/2004; 9/11 Commission, 4/26/2004 pdf file]
Manager Told Halleck to Call FAA - At 8:21 a.m., Craig Marquis, the manager on duty at the SOC, received a call from a supervisor at the American Airlines Southeastern Reservations Office in North Carolina, alerting him to a call the office had received from Betty Ong, a flight attendant on Flight 11, reporting the emergency on her plane (see 8:21 a.m. September 11, 2001). Marquis had replied that he would get in touch with air traffic control about this. [9/11 Commission, 8/26/2004, pp. 9 pdf file] He asked Halleck to contact the FAA’s Boston Center and find out what is happening with Flight 11. Immediately after receiving this request, Halleck calls the traffic management unit (TMU) at the Boston Center. [9/11 Commission, 1/8/2004 pdf file; 9/11 Commission, 4/26/2004 pdf file]
Boston Center Tells Halleck Details of Crisis - When the call is answered, Halleck introduces himself and then says, “[W]e’re trying to find out the status to what you know about our Flight 11.” The Boston Center controller replies that Flight 11’s last reported altitude was below 29,000 feet. He reports that the flight has altered course, saying, “He was heading west, but right now he’s pointed southwest of Albany.” Furthermore, he says, “we lost frequency with him,” meaning communication has been lost with the plane, and adds that the plane’s transponder has been turned off.
Controller Heard a 'Threat in the Background' on Flight 11 - The controller at the TMU also tells Halleck that the Boston Center controller dealing with Flight 11 “heard on the frequency a threat in the background, but that’s unconfirmed and we’re trying to pull the tape [recording of the radio communication] at this time.” Halleck asks for clarification that the controller handling Flight 11 “heard a background noise in the cockpit,” and is told: “Like a threat. Yes, sir.” The controller at the TMU adds that he has been told that it is believed the pilot’s microphone on Flight 11 was keyed, and so the controller handling the flight “heard in the background, like, yeah, ‘Return to an airport… or I’ll kill you,’ or something to that effect.” He also says the plane is not squawking any emergency transponder codes. Halleck says he is tracking Flight 11 on the aircraft situation display, and the controller replies that the Boston Center is currently tracking the plane with primary radar only. The controller ends by telling Halleck, “That is all we have.” [American Airlines, 9/11/2001, pp. 56-57; American Airlines, 9/11/2001, pp. 58; 9/11 Commission, 1/8/2004 pdf file]
Halleck Does Not Pass On Information from Flight Attendant - With this call, Halleck is the first person at American Airlines to speak to FAA air traffic control personnel about Flight 11. [9/11 Commission, 4/26/2004; 9/11 Commission, 4/26/2004 pdf file] During the call, he does not tell the Boston Center controller about the ongoing conversation between American Airlines and Ong, or what Marquis has learned from this conversation. [United States District Court for the Southern District of New York, 1/16/2009 pdf file] Halleck will promptly pass on the information from the Boston Center to Marquis, and this will lead American Airlines to suspect that Flight 11 has been hijacked (see 8:33 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 12 pdf file]

Entity Tags: American Airlines, Boston Air Route Traffic Control Center, Federal Aviation Administration, Bill Halleck

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Craig Marquis, the manager on duty at the American Airlines System Operations Control (SOC) center in Fort Worth, Texas, instructs Bill Halleck, an air traffic control specialist at the SOC, to tell FAA air traffic controllers to treat Flight 11 as an emergency. [American Airlines, 9/11/2001, pp. 7-19; 9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 14 pdf file] Halleck contacted the FAA’s Boston Center at 8:29 a.m. to inquire about Flight 11 (see 8:29 a.m. September 11, 2001), and at 8:33 a.m. he called Marquis and passed on what he had just learned from the Boston Center about the crisis with the aircraft (see 8:33 a.m. September 11, 2001). That information, according to the 9/11 Commission, led American Airlines to suspect that Flight 11 had been hijacked. [9/11 Commission, 8/26/2004, pp. 11-12 pdf file] Marquis now instructs Halleck, “Tell [air traffic control] to handle this as an emergency.” According to a 9/11 Commission memorandum, “At this point, Marquis was just confirming it was a hijack and he wanted to make sure Halleck was communicating the emergency to the [air traffic control] system.” Halleck answers that FAA controllers are treating Flight 11 as a hijacking, saying, “They have in there, it’s been hijacked.” Marquis replies: “It is. Okay.” Halleck adds that FAA controllers “don’t know what his altitude is… they think he’s descending. They think he’s headed toward Kennedy [JFK International Airport in New York]… they’re moving everybody out of the way.” Referring to Betty Ong, a flight attendant on Flight 11, Marquis tells Halleck, “I’m talking to the flight attendant in the back of the plane and she says the plane is descending.” [American Airlines, 9/11/2001, pp. 7-19; American Airlines, 1/15/2002; 9/11 Commission, 11/19/2003 pdf file]

Entity Tags: Craig Marquis, Bill Halleck

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Fort AP Hill.Fort AP Hill. [Source: United States Army]At the time of the attacks on the World Trade Center, members of the Army’s aviation support unit for the Washington, DC, area are away for weapons training, and do not set out to return to their base until after the time the Pentagon is hit. [Army Center of Military History, 11/14/2001 pdf file; Pentagram, 11/16/2001; Fort Belvoir News, 1/18/2002] The 12th Aviation Battalion is the Military District of Washington’s aviation support unit, and includes three helicopter companies. It operates UH-1 “Huey” and UH-60 Black Hawk helicopters. The battalion is stationed at Davison Army Airfield, which is at Fort Belvoir, 12 miles south of the Pentagon. [Military District of Washington, 8/2000] Davison Airfield’s missions include maintaining “a readiness posture in support of contingency plans,” exercising “operational control” of the Washington area airspace, and providing “aviation support for the White House, US government officials, Department of Defense, Department of the Army, and other government agencies.” [Pentagram, 5/7/1999] A chief warrant officer with the 12th Aviation Battalion will later recall that members of the battalion are away this morning, at the shooting range at another Virginia Army base, Fort AP Hill, for their annual weapons training. They had set off early and driven there—a journey of one and a half to two hours. They are at the range when the attacks on the WTC take place, and only learn of them when the sister of one of their captains calls her brother with news of the attacks, presumably after seeing the coverage on television. The chief warrant officer will recall that, after hearing of the second attack on the WTC, “[W]e were all pretty much thinking we probably need to go—you know, probably need to come to work.” The range officer calls Davison Airfield and is told that the members of the battalion should “pack it in and come on back” to base. He is also told during the call that an aircraft has crashed into the Pentagon (see 9:37 a.m. September 11, 2001), meaning this call does not occur until after 9:37 a.m. According to the chief warrant officer, the Pentagon “is basically one of our missions. So we just pretty much packed up and came back up here and came into work.” Exactly how many of the 12th Aviation Battalion’s members are away from base for the weapons training is unstated, as is the exact time they arrive back at Davison Airfield. But considering it is one and a half to two hours drive between there and the range, they presumably do not get there until some time after about 11:15 a.m. When they do eventually get back to base, the battalion members will prepare to launch helicopters in response to the Pentagon attack (see (After 11:15 a.m.) September 11, 2001). [Army Center of Military History, 11/14/2001 pdf file; Fort Belvoir News, 1/18/2002]

Entity Tags: 12th Aviation Battalion

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The FAA’s Command Center in Herndon, Virginia, establishes a teleconference with FAA facilities in the New York area. These facilities are the New York Center, the New York Terminal Radar Approach Control, and the Eastern Regional Office. The participants in the teleconference jointly decide to divert all air traffic that would otherwise enter the New York area, either to land or to overfly. Linda Schuessler, the deputy director of system operations at the Command Center, will later describe, “They [New York area air traffic control personnel] would continue to work what they’d been working, but we wouldn’t give them any more.” The teleconference participants’ decision does not affect takeoffs from the New York area. After the second World Trade Center tower is hit at 9:03 a.m., the Command Center will expand this teleconference to include FAA headquarters and other agencies (see 9:06 a.m. and After September 11, 2001). [Aviation Week and Space Technology, 12/17/2001]

Entity Tags: New York Terminal Radar Approach Control, New York Air Route Traffic Control Center, Federal Aviation Administration, FAA Eastern Regional Office, Linda Schuessler

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

La Guardia Airport.La Guardia Airport. [Source: Port Authority of New York and New Jersey]Employees at the American Airlines System Operations Control (SOC) center in Fort Worth, Texas, receive phone calls from American Airlines employees at La Guardia Airport and JFK International Airport in New York, alerting them to the plane crash at the World Trade Center, but the SOC employees do not know for sure whether the plane involved was Flight 11.
La Guardia Employee Reports Crash at WTC - Ray Howland, at the SOC, receives a call from Chuck Easton, an American Airlines employee at La Guardia Airport. [Federal Bureau of Investigation, 9/11/2001, pp. 49-51; 9/11 Commission, 4/26/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 15 pdf file] Easton tells Howland, “I’m not sure what’s going on, but the World Trade Center building, as we looked out the window, and we can kind of see [the Twin Towers] in the distance, and we noticed the right World Trade Center [tower] had had a, it has a big plume of smoke.” He says, “The news reports that we’re getting now is that it was struck by an aircraft.” About a minute later, Howland asks, “Have you heard anything else?” Easton replies, “They have an eyewitness [on the news] that says he saw a plane strike it at about the eightieth or hundredth floor.” Howland asks Easton if he knows how big a plane was involved in the crash, but Easton says he does not. He says that watching the news on television is “how we’re getting the information” about the incident.
Operations Center Employee Suspects Flight 11 Hit the WTC - Howland tells Easton, “I think I have a feeling I know what’s happened.” [American Airlines, 9/11/2001, pp. 42-43] SOC personnel have been informed that air traffic controllers have declared Flight 11 a hijacking and that Flight 11 was descending toward New York (see 8:40 a.m. September 11, 2001), so presumably Howland means he suspects that Flight 11 hit the WTC. [9/11 Commission, 7/24/2004, pp. 6] He will in fact tell the 9/11 Commission that when he receives the call from Easton, he is “confident the plane that hit the first tower” was Flight 11. He will say he “put one and one together.” [9/11 Commission, 4/26/2004 pdf file] However, when two other people call the SOC a short time after Easton does and ask about the plane that hit the WTC, Howland will tell them that SOC personnel “don’t know” if it belonged to American Airlines. [American Airlines, 9/11/2001, pp. 44; American Airlines, 9/11/2001, pp. 45]
JFK Airport Employee Wonders if Airline Is 'Missing a Plane' - Around the time that Easton calls Howland, Ed Dooley, an American Airlines ramp manager at JFK International Airport, also calls the SOC to report the incident at the WTC. Dooley tells Craig Marquis, the manager on duty at the SOC, that there is smoke coming from the WTC and asks if American Airlines is “missing a plane.” Marquis says he doesn’t think so, but he is checking. [Federal Bureau of Investigation, 9/11/2001, pp. 49-51; 9/11 Commission, 11/19/2003 pdf file]
Airline Tries to Determine whether Flight 11 Hit the WTC - After receiving these notifications of the crash, American Airlines personnel “furiously” try to find out if the plane involved was Flight 11, according to Gerard Arpey, the airline’s executive vice president of operations. Arpey will later recall, “[S]ome early media reports indicated that the plane that had struck the building may have been a smaller aircraft, but we nonetheless feared the worst.” [9/11 Commission, 1/27/2004] At 9:16 a.m., an SOC employee will tell the FAA’s Command Center that American Airlines thinks Flight 11 was the first plane that hit the WTC (see 9:16 a.m.-9:18 a.m. September 11, 2001), and by 9:30 a.m., according to the 9/11 Commission, the airline will confirm that Flight 11 hit the WTC (see (9:30 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 15-16 pdf file]

Entity Tags: Ed Dooley, Chuck Easton, Craig Marquis, Ray Howland, American Airlines, Gerard Arpey

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The last radio contact with Flight 77 is made when a pilot asks for clearance to fly higher. However, six minutes later, the plane fails to respond to a routine instruction. Presumably, it is hijacked during that time. Indianapolis flight control center is handling the plane by this time. [New York Times, 10/16/2001; Guardian, 10/17/2001; Boston Globe, 11/23/2001; 9/11 Commission, 7/24/2004, pp. 8]

Entity Tags: Indianapolis Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An article in the New York Times will later suggest that officials in the Pentagon’s National Military Command Center (NMCC) promptly become aware of the problems with Flight 77, long before NORAD’s Northeast Air Defense Sector (NEADS) is alerted to the flight. The article will state, “During the hour or so that American Airlines Flight 77 [is] under the control of hijackers, up to the moment it struck the west side of the Pentagon, military officials in [the NMCC are] urgently talking to law enforcement and air traffic control officials about what to do.” [New York Times, 9/15/2001] This appears consistent with what would be expected under normal procedures. According to the FAA’s acting Deputy Administrator Monte Belger: “Prior to 9/11, FAA’s traditional communication channel with the military during a crisis had been through the National Military Command Center (NMCC). They were always included in the communication net that was used to manage a hijack incident.” He will say that, since the FAA does not have direct dedicated communication links with NORAD, in a hijack scenario the NMCC has “the responsibility to coordinate [the Defense Department]‘s response to requests from the FAA or the FBI.” [9/11 Commission, 6/17/2004 pdf file; 9/11 Commission, 6/17/2004] NEADS reportedly is not alerted to Flight 77 until significantly later: at 9:24 a.m. by some accounts (see (9:24 a.m.) September 11, 2001), or, according to other accounts, at 9:34 a.m., when it only learns that Flight 77 is missing (see 9:34 a.m. September 11, 2001). [North American Aerospace Defense Command, 9/18/2001; 9/11 Commission, 6/17/2004]

Entity Tags: Northeast Air Defense Sector, National Military Command Center, Monte Belger

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Flight 77 from Washington begins to go off course over southern Ohio, turning to the southwest. [Washington Post, 9/12/2001; Newsday, 9/23/2001; 9/11 Commission, 6/17/2004]

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Flight 77’s transponder is turned off, meaning that the aircraft’s speed, altitude, and flight information are no longer visible on radar displays at the FAA’s Indianapolis Center. [Federal Aviation Administration, 9/17/2001 pdf file; National Transportation Safety Board, 2/19/2002 pdf file; 9/11 Commission, 7/24/2004, pp. 9] The Indianapolis Center air traffic controller in charge of Flight 77 watched the plane go off course and head southwest before its data disappeared from his radar screen. He looks for primary radar signals along the aircraft’s projected flight path as well as in the airspace where it had started to turn, but cannot find it. [9/11 Commission, 6/17/2004] He tries contacting the plane repeatedly, saying “American 77, Indy,” and: “American 77, Indy, radio check. How do you read?” But there is no response. [New York Times, 10/16/2001; New York Times, 10/16/2001]
NEADS Not Contacted - US News and World Report will later comment, “[E]xperts say that an airliner making a 180-degree turn followed by a transponder turnoff should have been a red flag to controllers.” It will quote Robert Cauble, a 20-year veteran of Navy air traffic control, who says: “The fact that the transponder went off, they should have picked up on that immediately. Everyone should have been on alert about what was going on.” [US News and World Report, 10/8/2001] Yet the Indianapolis Center supposedly does not notify NORAD’s Northeast Air Defense Sector (NEADS). According to the 9/11 Commission, NEADS will only learn that Flight 77 is missing at 9:34 a.m. (see 9:34 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 26-27]
Controller Thinks Plane Suffered Mechanical Failure - While several air traffic control centers were reportedly informed of the Flight 11 hijacking as early as 8:25 a.m. (see 8:25 a.m. September 11, 2001), according to the 9/11 Commission, the controller handling Flight 77 does not realize other aircraft have been hijacked, and he is unaware of the situation in New York. He mistakenly assumes Flight 77 has experienced an electrical or mechanical failure. [Guardian, 10/17/2001; 9/11 Commission, 6/17/2004] After he informs other Indianapolis Center personnel of the developing situation, they will clear all other aircraft from the plane’s westerly route so their safety will not be affected if Flight 77 is still flying along its original path but unable to be heard. [Freni, 2003, pp. 29; 9/11 Commission, 7/24/2004, pp. 460; 9/11 Commission, 8/26/2004, pp. 30 pdf file]
Airline and Possibly Pentagon Learn of Flight 77 Problems - While NEADS is not alerted about the errant aircraft, a controller at the Indianapolis Center will contact American Airlines at 8:58 to inform it that contact has been lost with Flight 77 (see 8:58 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 30 pdf file] And an article in the New York Times will indicate that the Pentagon’s National Military Command Center (NMCC) promptly becomes aware of the problems with Flight 77 (see (Shortly After 8:51 a.m.) September 11, 2001). [New York Times, 9/15/2001]

Entity Tags: Robert Cauble, Indianapolis Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An air traffic controller at the FAA’s Indianapolis Center contacts the American Airlines dispatch office in Texas, and informs it that contact has been lost with Flight 77. The controller is a sector radar associate, whose job is to help with hand-offs and to coordinate with other sectors and facilities. He speaks to American Airlines dispatcher Jim McDonnell. [9/11 Commission, 8/26/2004, pp. 30 pdf file; Spencer, 2008, pp. 63] The controller begins, “This is Indianapolis Center trying to get a hold of American 77.” McDonnell asks for clarification, “Who you trying to get a hold of?” and the controller replies: “American 77.… On frequency 120.27.… We were talking to him and all of a sudden it just, uh…” McDonnell interjects: “Okay, all right. We’ll get a hold of him for you.” The call comes to an abrupt end and the controller then continues trying to contact Flight 77. [New York Times, 10/16/2001; Spencer, 2008, pp. 63-64] Soon after this call, American Airlines’ executive vice president of operations, Gerard Arpey, will give an order to stop all American flight takeoffs in the Northeast US (see Between 9:00 a.m. and 9:10 a.m. September 11, 2001). By 8:59 a.m., American Airlines begins attempts to contact Flight 77 using ACARS (a digital communications system used primarily for aircraft-to-airline messages). Within minutes, some time between 9:00 a.m. and 9:10 a.m., American will get word that United Airlines also has lost contact with a missing airliner (presumably Flight 175). When reports of the second WTC crash come through after 9:03 a.m., one manager will mistakenly shout, “How did 77 get to New York and we didn’t know it?” [Wall Street Journal, 10/15/2001; 9/11 Commission, 7/24/2004, pp. 454; 9/11 Commission, 8/26/2004, pp. 31 pdf file] The sector radar associate at the Indianapolis Center will call American Airlines again about Flight 77 at 9:02, and again speak with McDonnell (see 9:02 a.m. September 11, 2001). [New York Times, 10/16/2001]

Entity Tags: American Airlines, Indianapolis Air Route Traffic Control Center, Jim McDonnell

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

American Airlines orders all its aircraft in the Northeast United States that have not yet taken off to remain on the ground, and then, minutes later, extends this order nationwide. [9/11 Commission, 8/26/2004, pp. 30-31 pdf file] At the American Airlines System Operations Control (SOC) center in Fort Worth, Texas, managers have learned that communications have been lost with a second one of their aircraft, Flight 77 (see 8:58 a.m. September 11, 2001). Therefore, at around 9:00, Gerard Arpey, the airline’s executive vice president for operations, orders a “ground stop” of all American Airlines and American Eagle flights in the Northeast US. This means aircraft that have not yet taken off must remain on the ground. Minutes later, American learns that United Airlines has lost contact with one of its flights. So, some time between 9:05 and 9:10, it extends its ground stop order to apply to all American Airlines and American Eagle aircraft across the entire US. [9/11 Commission, 1/27/2004; 9/11 Commission, 7/24/2004, pp. 9-10] United Airlines will also prevent any further takeoffs of its flights at 9:20 (see (9:20 a.m.) September 11, 2001). [Wall Street Journal, 10/15/2001] And the FAA will give out a similar order to all its facilities, initiating a “national ground stop,” at around 9:25 a.m. (see (9:26 a.m.) September 11, 2001). [Time, 9/14/2001] At around 9:15, American Airlines will order all its airborne flights to land (see (9:15 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 31 pdf file]

Entity Tags: American Airlines, Gerard Arpey

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Ed Ballinger.Ed Ballinger. [Source: CNN]At the United Airlines System Operations Control (SOC) center outside Chicago, flight dispatcher Ed Ballinger learns that Flight 175 is suspected as being hijacked, and then sends text messages to try and make contact with it. [9/11 Commission, 8/26/2004, pp. 23-24 pdf file] The SOC center has just been contacted by the United Airlines maintenance office in San Francisco, about a call it received from an attendant on Flight 175, who had reported that their plane had been hijacked (see Shortly Before 9:00 a.m. September 11, 2001). [Wall Street Journal, 10/15/2001] Subsequently, around 9:01 or 9:02, a dispatch manager at the SOC goes to Ballinger’s desk and informs him of the details of this call. [9/11 Commission, 8/26/2004, pp. 23 pdf file] Ballinger is the flight dispatcher responsible for United’s aircraft flying from the East Coast to the West Coast, which include Flight 175 (and also Flight 93). [Chicago Daily Herald, 4/14/2004] At 9:03, he sends an ACARS message to Flight 175: “How is the ride. Anything dispatch can do for you.” (ACARS is an e-mail system that enables personnel on the ground to rapidly communicate with those in the cockpit of an aircraft.) At the same time, the United Airlines air traffic control coordinator also sends an ACARS message to the flight: “NY approach lookin for ya on [frequency] 127.4.” Just after 9:03, unaware it has now crashed into the World Trade Center, Ballinger and the air traffic control coordinator re-send these ACARS messages to Flight 175. [9/11 Commission, 8/26/2004, pp. 9 and 23-24 pdf file] Twenty minutes later, Ballinger will remain unaware that Flight 175 has crashed and still be trying to contact it by ACARS (see 9:23 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 26 pdf file] All airlines have a staff of dispatchers like Ballinger who, under FAA rules, are responsible for monitoring aircraft in flight. They follow each flight’s progress, relay safety information, and handle any problems that arise. [Spencer, 2008, pp. 14 and 35] United Airlines dispatchers typically monitor up to two dozen flights at once. [Longman, 2002, pp. 68] Ballinger has 16 transcontinental flights taking off early this morning that he is responsible for. [New York Observer, 6/20/2004]

Entity Tags: Ed Ballinger

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An air traffic controller at the FAA’s Indianapolis Center contacts the American Airlines dispatch office in Texas, and informs dispatcher Jim McDonnell that the center is unable to make contact with Flight 77 and does not know the location of this aircraft. The same controller called American Airlines and spoke with McDonnell four minutes earlier, reporting that radio contact had been lost with Flight 77 (see 8:58 a.m. September 11, 2001). McDonnell now says he has tried contacting Flight 77 but did not get a reply back. The controller then tells him: “We, uh, we lost track control of the guy. He’s in coast track but we haven’t, we don’t [know] where his target is and we can’t get a hold of him. Um, you guys tried him and no response?” McDonnell confirms, “No response.” The controller continues: “Yeah, we have no radar contact and, uh, no communications with him. So if you guys could try again.” McDonnell replies, “We’re doing it.” [New York Times, 10/16/2001; 9/11 Commission, 8/26/2004, pp. 30 pdf file] Flight 77 made its last radio communication with controllers at 8:51 (see 8:51 a.m. September 11, 2001), and deviated from its assigned course at 8:54 (see (8:54 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 8-9]

Entity Tags: American Airlines, Indianapolis Air Route Traffic Control Center, Jim McDonnell

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

At the FAA’s Command Center in Herndon, Virginia, manager John White learns of the communication apparently made by a hijacker on Flight 11, stating “We have some planes” (see 8:24 a.m. September 11, 2001), and quickly notifies the national operations manager of this. Terry Biggio, the operations manager at the FAA’s Boston Center, is relaying all the information he has about Flight 11 to the Command Center’s teleconference. In the conference room at the Command Center, White is listening in. [Spencer, 2008, pp. 79-80] Because the air traffic controller monitoring Flight 11 had not understood the “We have some planes” hijacker communication, the Boston Center’s quality assurance specialist had been instructed to “pull the tape” of the transmission, listen to it carefully, and then report back. [9/11 Commission, 7/24/2004, pp. 19] Having learned that the specialist has deciphered the transmission, Biggio now relays the details of it over the teleconference. Seconds later, those at the Command Center see Flight 175 crashing into the South Tower of the World Trade live on CNN. White promptly dispatches a manager to pass on the details of the transmission to Ben Sliney, the national operations manager at the Command Center (see 9:06 a.m. and After September 11, 2001). [Spencer, 2008, pp. 79-80] The FAA’s New England regional office also learns of the “We have some planes” communication at this time (see 9:03 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 23 pdf file]

Entity Tags: Federal Aviation Administration, Ben Sliney, John White, Boston Air Route Traffic Control Center, Terry Biggio

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

American Airlines and the FAA Command Center discuss the hijacking of Flight 77 again, apparently at some point between when Flight 175 hits the World Trade Center at 9:03 (see 9:03 a.m. September 11, 2001) and Flight 77 hits the Pentagon at 9:37 (see 9:37 a.m. September 11, 2001). Although American Airlines was initially informed of the hijacking by the FAA (see 8:58 a.m. September 11, 2001 and 9:02 a.m. September 11, 2001), at this point an American Airlines employee calls an FAA employee and tells him that Flight 77 has been hijacked. The FAA employee appears to be unaware of this hijacking, as, when he is told that American Airlines is missing a second plane (in addition to Flight 11, which has hit the World Trade Center) he asks for the flight number and inquires when the company last knew something about the flight. The American Airlines employee responds by saying, “we were talking to them according to Indianapolis Center about 45 minutes ago.” As the last recorded communication with Flight 77 was as at 8:51 (see 8:51 a.m. September 11, 2001), this would put this conversation at around 9:36. However, this conversation is part of a transcript of discussions by FAA employees and others, and in the transcript it appears shortly after the first mention of Flight 175’s crash at 9:03, indicating it may have occurred earlier than 9:36. [Federal Aviation Administration, 10/14/2003, pp. 19-21 pdf file]

Entity Tags: Federal Aviation Administration, American Airlines

Timeline Tags: Complete 911 Timeline

American Airlines initiates the “lockout” procedure to protect information about Flight 77. This standard procedure acknowledges an emergency on the flight and isolates information about it, so the airline’s top leadership can manage the case. A lockout safeguards information against being altered or released, and protects the identities of the plane’s passengers and crew. FAA air traffic controllers first alerted American Airlines about their loss of contact with Flight 77 at 8:58 (see 8:58 a.m. September 11, 2001), and called the airline again about the flight at 9:02 (see 9:02 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 12-13 and 30 pdf file]

Entity Tags: American Airlines

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

At the FAA’s Herndon Command Center, national operations manager Ben Sliney responds to the second plane hitting the World Trade Center and orders a “first-tier ground stop” to prevent aircraft from departing, arriving at, or flying through the airspace of the FAA’s New York Center. Like many others at the Command Center, Sliney has just seen Flight 175 crashing into the South Tower of the WTC live on CNN. A manager at the center then reports to him the news just received over the Command Center’s teleconference, about the sinister radio transmissions that have been deciphered by the Boston Center, stating “We have some planes” (see 9:03 a.m. September 11, 2001). According to author Lynn Spencer, “The words take on a sickening significance” to Sliney “after what he has just observed.”
Sliney Orders 'First-Tier Ground Stop' - Sliney orders across the room, “Give me a first-tier ground stop!” According to Spencer, “The order stops all aircraft departing, arriving, or flying through New York Center’s airspace, effectively closing down the nation’s busiest skies.” At 9:06 a.m., an advisory is sent out to every air traffic control facility in the nation, and the skies above New York are now officially closed. Numerous flights that are in the air or preparing to take off are given “holding instructions.” Meanwhile, the large screen at the front of the room in the Command Center displays the footage of Flight 175 hitting the WTC as it is shown repeatedly on CNN. According to Spencer: “[I]t becomes sickeningly obvious to all watching that the plane was a large commercial airliner. And it was no accident.” [AOPA Pilot, 11/2001; Spencer, 2008, pp. 80-81] Around this same time, the FAA’s New York Center takes action similar to that of the Command Center, declaring “air traffic control zero,” which prevents all air traffic from departing, arriving at, or traveling through its airspace (see 9:05 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 24 pdf file] And at around 9:25 a.m., the Command Center will order a “nationwide ground stop,” which prevents any aircraft from taking off in the entire United States (see (9:26 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 33 pdf file]
Sliney Expands Teleconference - Also in response to the second WTC crash, Sliney decides that he needs to expand the Command Center’s teleconference (see (Between 8:48 a.m. and 9:00 a.m.) September 11, 2001) so as to include the secretary of transportation. [Spencer, 2008, pp. 81] It is expanded to include the secretary of transportation’s office, FAA headquarters, and other agencies. [Aviation Week and Space Technology, 12/17/2001] It is unclear whether Transportation Secretary Norman Mineta participates himself, as he is told to go to the White House around this time, and subsequently heads there (see (9:15 a.m.) September 11, 2001). [9/11 Commission, 5/23/2003]
Military Liaison Unable to Help - Sliney also seeks out the military liaison at the Command Center to get more information about what is going on. [Spencer, 2008, pp. 81] Presumably this officer is one of the three members of the Air Traffic Services Cell (ATSC) there (see (Between 9:04 a.m. and 9:25 a.m.) September 11, 2001). [Aviation Week and Space Technology, 12/17/2001; Aviation Week and Space Technology, 6/10/2002] But, according to Spencer, it is “clear that the lieutenant colonel’s job has nothing to do with NORAD or the air defense interceptors. He is military, but his job duties at the Command Center are focused on military airspace usage. He has no place in the military chain of command that is relevant this morning.” Sliney therefore “can only assume that people much higher up than both of them are dealing with the military response. The fighters must be on their way.” [Spencer, 2008, pp. 81]

Entity Tags: Ben Sliney, Norman Mineta, Federal Aviation Administration, Air Traffic Services Cell

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The air traffic control tower at Reagan National Airport.The air traffic control tower at Reagan National Airport. [Source: Metropolitan Washington Airports Authority]Air traffic controllers at Washington’s Reagan National Airport are instructed to start securing the airspace around Washington, DC. In the tower at Reagan Airport, the controllers heard about the two aircraft hitting the World Trade Center. They then received the ground stop order for all flights going to or through New York. [Spencer, 2008, pp. 145] (This order was issued at 9:06 a.m.—see 9:06 a.m. and After September 11, 2001. [AOPA Pilot, 11/2001] ) Shortly afterwards, they receive the instruction to start securing the airspace around the capital. They are told to turn away all non-airliner aircraft, such as private planes, as these are considered high risk. Who it is that issues this instruction is unstated, but presumably, like the New York airspace ground stop, it comes from the FAA’s Herndon Command Center. [Spencer, 2008, pp. 145]

Entity Tags: Federal Aviation Administration, Ronald Reagan Washington National Airport

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

By this time, officials at American Airlines’ System Operations Control in Fort Worth, Texas have mistakenly concluded that the second aircraft to hit the World Trade Center might have been Flight 77. [9/11 Commission, 7/24/2004, pp. 9; 9/11 Commission, 8/26/2004, pp. 30 pdf file] American Airlines learned that communications had been lost with Flight 77 just before 9 a.m. (see 8:58 a.m. September 11, 2001).

Entity Tags: American Airlines

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Indianapolis flight control reports the loss of contact with Flight 77 to the FAA’s Great Lakes Regional Operations Center. They describe it as a possible crash. The center waits 15 minutes before passing the information to FAA headquarters at 9:24 a.m. (see 9:24 a.m. September 11, 2001). [Federal Aviation Administration, 9/17/2001 pdf file; Washington Post, 11/3/2001; 9/11 Commission, 6/17/2004] However, American Airlines headquarters has been notified of the same information before 9:00 a.m. (see 8:58 a.m. September 11, 2001).

Entity Tags: American Airlines, Indianapolis Air Route Traffic Control Center, Federal Aviation Administration

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Craig Parfitt.Craig Parfitt. [Source: Publicity photo]The United Airlines dispatch operations manager speaks with the American Airlines dispatch operations manager, and they discuss the two plane crashes in New York. [9/11 Commission, 8/26/2004, pp. 25 pdf file] Mike Barber, the United dispatch manager, is at the airline’s System Operations Control (SOC) center, just outside Chicago, while Craig Parfitt, the American dispatch manager, is at that airline’s SOC center in Fort Worth, Texas. [Wall Street Journal, 10/15/2001] At 9:10, United Airlines is aware a second aircraft has hit the World Trade Center, but it does not realize this is one of its own flights. During their call, Parfitt says to Barber he believes both the aircraft that hit the WTC belonged to American Airlines. (At 9:08 a.m., officials at American Airlines’ SOC mistakenly concluded the second aircraft to hit the WTC might have been Flight 77 (see 9:08 a.m. September 11, 2001).) But Barber says he is increasingly “confident” that the second plane was United Airlines Flight 175. “In slow motion and enlarged images of the second impact on CNN, he could see that the airplane did not have the shiny metallic color of American jets.” By 9:20, according to the 9/11 Commission, although Barber believes the second crashed plane was Flight 175, the identity of this aircraft is “still unconfirmed.” [9/11 Commission, 8/26/2004, pp. 25-26 pdf file]

Entity Tags: Mike Barber, Craig Parfitt

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An air traffic controller at the FAA’s Indianapolis Center, which was monitoring Flight 77 when it disappeared from radar (see 8:56 a.m. September 11, 2001 and (8:56 a.m.-9:05 a.m.) September 11, 2001), receives confirmation from American Airlines that Flight 11 was hijacked, but apparently still does not suspect that the missing Flight 77 may also have been hijacked. [New York Times, 10/16/2001; 9/11 Commission, 7/24/2004, pp. 24] The controller, a sector radar associate at the Indianapolis Center, called the American Airlines dispatch office in Texas five minutes earlier, and was informed by dispatcher Jim McDonnell that Flight 11 had been hijacked and that two planes had hit the World Trade Center (see 9:09 a.m. September 11, 2001). [Spencer, 2008, pp. 106] He now calls the dispatch office and again speaks with McDonnell. After introducing himself, he asks, “American 11, you guys said he departed off of, uh, New York?” McDonnell replies, “Boston.” The controller continues, “Boston, he was going to LA, and it was a hijacked airplane?” McDonnell confirms, “Yes.” The controller asks, “And you, have you heard anything from American 77?” McDonnell replies, “No,” and then adds, “I talked to a winder in the center up there, and I gave them the information I got.” (What McDonnell is referring to here is unclear.) The controller thanks McDonnell, and the call ends. [New York Times, 10/16/2001] Despite receiving this information from American Airlines, according to the 9/11 Commission it is not until about 9:20 that the Indianapolis Center begins to doubt its initial assumption that Flight 77 has crashed, and discusses this concern with the FAA’s Herndon Command Center (see (9:20 a.m.-9:21 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 32 pdf file]

Entity Tags: Jim McDonnell, American Airlines, Indianapolis Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

American Airlines orders all of its airborne flights to land at the nearest airport. [Wall Street Journal, 10/15/2001; 9/11 Commission, 8/26/2004, pp. 31 pdf file] Managers at the American Airlines System Operations Control (SOC) center in Fort Worth, Texas have learned of the second plane hitting the World Trade Center. Initially, they mistakenly believed this second plane was American Airlines Flight 77 (see 9:08 a.m. September 11, 2001). Gerard Arpey, the airline’s executive vice president for operations, conferred with other operational managers, and they all agreed that the airline needed to land its aircraft immediately. American Airlines’ president Don Carty then arrives at the SOC and also agrees, telling Arpey, “Do it.” So, at about 9:15, the airline orders all its planes to land at the nearest suitable airport. [Wall Street Journal, 10/15/2001; 9/11 Commission, 1/27/2004] This is the first time an airline has ever ordered all its planes to land. [USA Today, 8/13/2002] The FAA will give out a similar order to all its facilities about 30 minutes later (see (9:45 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 29] Around that time, United Airlines will also order its aircraft to land (see (9:45 a.m.) September 11, 2001). [9/11 Commission, 1/27/2004] American Airlines ordered a ground stop earlier on that prevented any new takeoffs of its aircraft (see Between 9:00 a.m. and 9:10 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 30-31 pdf file] Most of its domestic flights will have landed by about 11:50 a.m., though it will take longer to ground its international and trans-Pacific flights. [9/11 Commission, 1/27/2004]

Entity Tags: Gerard Arpey, American Airlines, Don Carty

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Bill Halleck, an American Airlines air traffic control specialist at the airline’s System Operations Control (SOC) in Fort Worth, Texas, phones an official at the FAA’s Herndon Command Center, to ask about the status of New York City air traffic. During their two-and-a-half minute conversation, Halleck says American thinks Flight 11 crashed into the WTC, and says that Flight 77 is “missing.” Presently, he receives an update from someone else at SOC, indicating that Flight 77 may also have crashed into the WTC (see 9:08 a.m. September 11, 2001). He wonders how it could have gotten to New York, but updates the FAA official on this news. The FAA official replies that the second WTC crash may not have been Flight 77 because “we have another call sign” for that incident. The FAA Command Center is currently uncertain of the identity of either of the planes that hit the Twin Towers, and provides no further information. [9/11 Commission, 8/26/2004, pp. 31 and 94 pdf file]

Entity Tags: Federal Aviation Administration, Bill Halleck, American Airlines

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Shortly after he learns a second plane has hit the World Trade Center, United Airlines flight dispatcher Ed Ballinger takes the initiative to begin sending a warning message to the flights he is monitoring, including Flight 93 and Flight 175 (although this aircraft has already crashed). [9/11 Commission, 7/24/2004, pp. 11; 9/11 Commission, 8/26/2004, pp. 26 and 37 pdf file] Ballinger is responsible for monitoring United’s aircraft flying from the East Coast to the West Coast. He has 16 such flights he is in charge of. [Chicago Daily Herald, 4/14/2004] He sends out a text message to his airborne flights: “Beware any cockpit intrusion… Two aircraft in NY hit [World] Trade Center builds.” [9/11 Commission, 7/24/2004, pp. 11; 9/11 Commission, 8/26/2004, pp. 26 pdf file] Although United Airlines has suspected Flight 175 as being hijacked since around 9:00 a.m. (see Shortly Before 9:00 a.m. September 11, 2001), Ballinger is still responsible for multiple flights. (In contrast to United, American Airlines has a policy that flight dispatchers should only manage the hijacked flight, and be relieved of responsibility for their other flights.) [9/11 Commission, 7/24/2004, pp. 455-456] Ballinger’s warning is therefore sent out to his aircraft in groups, and will not be sent to Flight 93 until 9:23 a.m. (see 9:23 a.m.-9:26 a.m. September 11, 2001). Unaware that it was the second plane that hit the WTC, Ballinger will also send the message to Flight 175 (see 9:23 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 26 and 37 pdf file] Ballinger begins sending out these warnings two minutes before United Airlines instructs its dispatchers to warn their flights to secure their cockpit doors (see 9:21 a.m. September 11, 2001). [9/11 Commission, 1/27/2004; 9/11 Commission, 7/24/2004, pp. 455] According to the 9/11 Commission, his text message represents “the first occasion on 9/11 when either American or United sent out such a warning to their airborne aircraft.” [9/11 Commission, 8/26/2004, pp. 37 pdf file] Ballinger will later recall: “As soon as I had a grasp of what was going on… I sent [the warning] out immediately. It was before [Transportation Secretary Norman] Mineta, and even before the airlines told us to alert the crews.” [Chicago Daily Herald, 4/14/2004]

Entity Tags: Ed Ballinger

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

United Airlines orders its aircraft that have not yet taken off to remain on the ground. However, the exact time and details of this order are unclear. According to the 9/11 Commission, United orders the “ground stop” at an unstated time after about 9:10, when American Airlines had ordered a nationwide ground stop of its aircraft (see Between 9:00 a.m. and 9:10 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 10] The Wall Street Journal reports that Andy Studdert, United Airlines’ chief operating officer, gives the order for United aircraft to remain “frozen on the ground” at 9:20. However, it only describes this order applying to “all international flights,” so whether it also applies to United’s domestic flights is unclear. [Wall Street Journal, 10/15/2001] The FAA will issue an order to all its facilities, initiating a “national ground stop,” at around 9:25 a.m. (see (9:26 a.m.) September 11, 2001). [Time, 9/14/2001] At around 9:45, United Airlines will order all its airborne flights to land (see (9:45 a.m.) September 11, 2001). [9/11 Commission, 1/27/2004]

Entity Tags: United Airlines, Andrew P. Studdert

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

United Airlines issues a companywide order for its flight dispatchers to warn their flights to secure their cockpit doors. [9/11 Commission, 1/27/2004; 9/11 Commission, 7/24/2004, pp. 455] The airline’s air traffic control coordinator sends a message to all of the airline’s dispatchers, telling them: “There may be addnl [additional] hijackings in progress. You may want to advise your flts [flights] to stay on alert and shut down all cockpit access inflt [in flight]. Sandy per Mgmt.” United Airlines dispatchers began notifying their aircraft that planes had crashed into the World Trade Center at 9:03 (see 9:03 a.m. and After September 11, 2001). However, with the exception of one dispatcher (see 9:19 a.m. September 11, 2001), the airline has so far not sent any warnings to its aircraft. [9/11 Commission, 8/26/2004, pp. 36-37 pdf file] United Airlines did not initially realize the second plane to hit the WTC was one of its own (see Between 9:10 a.m. and 9:20 a.m. September 11, 2001), and it is not until 9:22 that it notifies its dispatchers that UAL Flight 175 has been involved in “an accident” in New York (see 9:22 a.m. September 11, 2001).

Entity Tags: United Airlines

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Rich Miles, the manager of United Airlines’ System Operations Control center, located outside Chicago, issues an advisory to all United Airlines facilities, including the flight dispatchers. This advisory, which is issued under the name of UAL Chief Operating Officer Andy Studdert, states that Flight 175 has been involved in an accident in New York City, and that the airline’s crisis center has been activated. [Wall Street Journal, 10/15/2001; 9/11 Commission, 8/26/2004, pp. 26 pdf file] This appears to be United Airlines’ first proper confirmation that Flight 175 has crashed. However, it will not issue a press release confirming the crash until 11:53 a.m. (see 11:53 a.m. September 11, 2001). [United Airlines, 9/11/2001]

Entity Tags: Rich Miles, United Airlines, Andrew P. Studdert

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Unaware that this aircraft has crashed, United Airlines flight dispatcher Ed Ballinger sends a warning message to Flight 175. The text message reads: “Beware any cockpit intrusion… Two aircraft in NY hit [World] Trade Center builds.” Ballinger began sending this text message to the 16 transcontinental flights he is monitoring at 9:19 a.m. (see 9:19 a.m. September 11, 2001). He is already aware that United Airlines suspects Flight 175 has been hijacked (see (9:01 a.m.-9:04 a.m.) September 11, 2001) and recently learned that a second plane has hit the World Trade Center, but does not yet know this was Flight 175. [9/11 Commission, 8/26/2004, pp. 26 and 37 pdf file] United Airlines did not initially realize the second plane to hit the WTC was one of its own (see Between 9:10 a.m. and 9:20 a.m. September 11, 2001), and it was not until 9:22 that it sent out an advisory to its dispatchers stating that Flight 175 had been involved in “an accident” in New York (see 9:22 a.m. September 11, 2001).

Entity Tags: Ed Ballinger

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The FAA’s Great Lakes Regional Operations Center notifies the Operations Center at FAA’s Washington headquarters of the simultaneous loss of radar identification and radar communications with Flight 77. [Federal Aviation Administration, 9/17/2001 pdf file; 9/11 Commission, 8/26/2004, pp. 32 pdf file] This is almost 30 minutes after this loss of contact occurred (see 8:56 a.m. September 11, 2001), and 15 minutes after the Great Lakes regional center was informed of it (see 9:09 a.m. September 11, 2001).

Entity Tags: Federal Aviation Administration

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

According to the 9/11 Commission, the FAA Command Center advises FAA headquarters that American 77 is lost in Indianapolis flight control’s airspace, that Indianapolis has no primary radar track, and is looking for the aircraft. [9/11 Commission, 6/17/2004] When exactly the Command Center first learned that Flight 77 was lost is unclear. The earliest time reported by the 9/11 Commission is when an American Airlines employee mentioned it when calling the center at 9:16 a.m. (see 9:16 a.m.-9:18 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 24] American Airlines headquarters was notified of the loss of contact with Flight 77 before 9:00 a.m. (see 8:58 a.m. September 11, 2001), but had mistakenly thought this was the aircraft that hit the second WTC tower minutes later (see 9:08 a.m. September 11, 2001).

Entity Tags: Federal Aviation Administration, American Airlines

Timeline Tags: Complete 911 Timeline, 9/11 Timeline


FAA Administrator Jane Garvey.
FAA Administrator Jane Garvey. [Source: FAA]Time magazine later reports that Jane Garvey, head of the FAA, “almost certainly after getting an okay from the White House, initiate[s] a national ground stop, which forbids takeoffs and requires planes in the air to get down as soon as is reasonable. The order, which has never been implemented since flying was invented in 1903, applie[s] to virtually every single kind of machine that can takeoff—civilian, military, or law enforcement.” Military and law enforcement flights are allowed to resume at 10:31 a.m. (see 10:31 a.m. September 11, 2001) A limited number of military flights—the FAA will not reveal details—are allowed to fly during this ban. [Time, 9/14/2001] Garvey later calls it “a national ground stop… that prevented any aircraft from taking off.” [US Congress. House. Committee On Transportation And Infrastructure, 9/21/2001] Transportation Secretary Norman Mineta later says he was the one to give the order: “As soon as I was aware of the nature and scale of the attack, I called from the White House to order the air traffic system to land all aircraft, immediately and without exception.” [US Congress. Senate. Committee on Commerce, Science and Transportation, 9/20/2001] According to Mineta, “At approximately 9:45… I gave the FAA the final order for all civil aircraft to land at the nearest airport as soon as possible.” [9/11 Commission, 5/23/2003] At the time, 4,452 planes are flying in the continental US. A later account states that Ben Sliney, the FAA’s National Operations Manager, makes the decision without consulting his superiors, like Jane Garvey, first. It would be remarkable if Sliney was the one to make the decision, because 9/11 is Sliney’s first day on the job as National Operations Manager, “the chess master of the air traffic system.” [USA Today, 8/13/2002] When he accepted the job a couple of months earlier, he had asked, “What is the limit of my authority?” The man who had promoted him replied, “Unlimited.” [USA Today, 8/13/2002] Yet another account, by Linda Schuessler, manager of tactical operations at the FAA Command Center where Sliney was located, says, “… it was done collaboratively… All these decisions were corporate decisions. It wasn’t one person who said, ‘Yes, this has got to get done.’” [Aviation Week and Space Technology, 12/17/2001] About 500 planes land in the next 20 minutes, and then much more urgent orders to land are issued at 9:45 a.m. (see (9:45 a.m.) September 11, 2001). [Time, 9/14/2001; US Congress. House. Committee On Transportation And Infrastructure, 9/21/2001; Newsday, 9/23/2001; Aviation Week and Space Technology, 6/3/2002; USA Today, 8/13/2002; USA Today, 8/13/2002; Associated Press, 8/21/2002; Newsday, 9/10/2002]

Entity Tags: Jane Garvey, Ben Sliney, Norman Mineta, Federal Aviation Administration, Linda Schuessler

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A small jet plane—ExecuJet 956—tracks Flight 93 for what is described as “a substantial period of time” before it crashes, and picks up some of the radio transmissions from it, as both planes are operating on the same frequency. [Government's motion for protective order regarding cockpit voice recorder pursuant to 49 USC 1154. United States v. Zacarias Moussaoui, 8/8/2002 pdf file; Washington Post, 8/9/2002] The exact period over which ExecuJet 956 follows Flight 93 is unclear. But as early as 9:31 it calls the FAA’s Cleveland Center and, referring to Flight 93, reports: “[W]e’re just answering your call. We did hear that, uh, yelling too.” [9/11 Commission, 7/24/2004, pp. 461] At 9:40, after being asked, “did you understand that transmission [from Flight 93]?” ExecuJet 956 tells Cleveland Center: “Affirmative. He said that there was a bomb on board.” [Associated Press, 4/12/2006] Cleveland Center then asks the ExecuJet pilot if he can change course and try to spot Flight 93. He sees it, loses it, and then sees it again. He then has to make an evasive turn, as Flight 93 is heading directly for him. [Longman, 2002, pp. 104] ExecuJet 956 is one of a fleet of small jets available for hire from a company based in Woodbridge, New Jersey called NetJets, which sells shares in private business aircraft. [Associated Press, 8/8/2002; Washington Post, 8/9/2002] NetJets’ owner is the multi-billionaire Warren Buffet. [Knight Ridder, 11/6/2001; Observer, 1/12/2003] Another small business jet is reportedly within 20 miles of Flight 93 when it crashes, but this is apparently a different one, belonging to a North Carolina clothing firm (see 10:07 a.m. September 11, 2001). [Pittsburgh Channel, 9/15/2001; Pittsburgh Post-Gazette, 9/16/2001]

Entity Tags: Cleveland Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

According to the 9/11 Commission, by 9:30 a.m. American Airlines confirms that Flight 11 crashed into the World Trade Center. This is almost 45 minutes after the attack occurred. Earlier, at around 9:16, an American air traffic control specialist had only told the FAA that the airline “thought” the first plane to hit the WTC had been Flight 11 (see 9:16 a.m.-9:18 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 15-16 pdf file] However, Colin Scoggins, a civilian manager at the FAA’s Boston Center, will later claim that American Airlines refused to confirm that its plane had hit the WTC for several hours afterwards. He will claim this lack of confirmation was a factor in his mistakenly reporting that Flight 11 was still airborne at 9:21 (see 9:21 a.m. September 11, 2001). He says, “When we phoned United [after the second tower was hit], they confirmed that United 175 was down, and I think they confirmed that within two or three minutes. With American Airlines, we could never confirm if it was down or not, so that left doubt in our minds.” [Vanity Fair, 8/1/2006] Yet American Airlines had the advantage over United that two of its flight attendants on Flight 11 had been in extensive contact by phone, up until a couple of minutes before their plane crashed. Amy Sweeney had been talking to Michael Woodward, a manager at the American Airlines flight services office at Boston’s Logan Airport (see 8:22 a.m.-8:24 a.m. September 11, 2001). And Betty Ong had been in contact with the airline’s Southeastern Reservations Office in North Carolina, with details of this call being continuously relayed to its System Operations Control (SOC) in Fort Worth, Texas (see 8:21 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 8-14 pdf file]

Entity Tags: American Airlines

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Two unidentified military aircraft fly in the vicinity of the Pentagon at an altitude of over 20,000 feet, and are in the area during the minutes before the Pentagon is hit. [Federal Aviation Administration, 9/20/2001 pdf file; 9/11 Commission, 7/28/2003 pdf file] Between at least 9:31 a.m. and 9:40 a.m., the two aircraft communicate with the air traffic control tower at Washington’s Reagan National Airport, which is less than a mile from the Pentagon. [Federal Aviation Administration, 9/20/2001 pdf file; St. Petersburg Times, 10/3/2001] Radar data will show that they fly “in trail” (in single file, with one aircraft directly behind the other) at 21,000 feet, and are overhead during the last few minutes that Flight 77 is airborne, before it hits the Pentagon at 9:37 a.m. (see 9:37 a.m. September 11, 2001). [9/11 Commission, 7/28/2003 pdf file]
Launched from Delaware Base - The identities of the two aircraft are unclear. They have the call signs “Bobcat 14” and “Bobcat 17.” [Federal Aviation Administration, 9/20/2001 pdf file] A 9/11 Commission memorandum will state that “flight strips and other information indicate that Bobcat 14 and Bobcat 17 originated out of Dover Air Force Base in Delaware.… It is possible, but not confirmed, that they were Air Force corporate passenger jets.”
Airport Managers Do Not Recall Planes - Two key officials will later be unable to specifically recall the aircraft when questioned by the 9/11 Commission. Bob Lazar, the acting operations manager at Reagan National Airport, will say he “did not remember any aircraft with the call sign ‘Bobcat’ that hung out over the National airspace” on this day. However, as well as two of the fighter jets that are inbound from Langley Air Force Base (see (9:25 a.m.-9:30 a.m.) September 11, 2001), he will recall two aircraft “coming from the north, but he did not think that they entered National’s airspace.” Donny Simons, the airport manager at Baltimore-Washington International Airport in Linthicum, Maryland, will stress “that he did not remember the Bobcats specifically,” but he speculates that controllers at his airport “were working the two ‘Bobcats’ and needed vectors from National controllers.” [9/11 Commission, 7/28/2003 pdf file]

Entity Tags: Ronald Reagan Washington National Airport, Bob Lazar, Donny Simons

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A group from FAA headquarters, who are apparently oblivious to the morning’s crisis, request and are given a tour of the air traffic control tower at Washington’s Reagan National Airport, until they are forced to leave there just before the time of the Pentagon attack. [Spencer, 2008, pp. 157-158] Reagan Airport is located less than a mile from the Pentagon. [St. Petersburg Times, 10/3/2001]
Tour Group Wants to See Tower - At 9:32, the tower supervisor, Chris Stephenson, receives a phone call from one of the airport’s maintenance workers. The maintenance worker says he has a group there from the FAA’s Washington headquarters that is visiting the airport to go over some maintenance issues, but they are also curious to see what goes on in the control tower. It appears the FAA personnel are unaware of the attacks in New York, and Stephenson is asked if it is okay to bring them up. Though he is busy dealing with the chaos resulting from the ground stop recently ordered by the FAA’s Command Center (see (9:26 a.m.) September 11, 2001), Stephenson reluctantly agrees. The group arrives moments later, but Stephenson tries to ignore them. According to author Lynn Spencer, Stephenson is as yet unaware that an errant aircraft has been spotted heading toward Washington (see (9:33 a.m.) September 11, 2001). [Spencer, 2008, pp. 157] But according to USA Today, the Secret Service warned him about this aircraft at around 9:30 a.m. (see (9:30 a.m.) September 11, 2001). [USA Today, 8/11/2002]
Group Ordered to Leave - Shortly after the group arrives, Stephenson is called by a controller at the TRACON and notified of the unidentified aircraft (presumably Flight 77), which is five miles west of the tower (see (9:36 a.m.) September 11, 2001). When he looks out the window, he sees it, now less than a mile away and approaching fast. Stephenson yells at the tour group: “Out! Get out!” The FAA group heads off down the stairs, but the last in the line looks out the window at the descending aircraft and asks, “What’s that guy doing?” ”Get out!” Stephenson repeats, and pushes the man into the stairwell. Soon afterwards, the Pentagon is hit (see 9:37 a.m. September 11, 2001). [Spencer, 2008, pp. 158]

Entity Tags: Ronald Reagan Washington National Airport, Chris Stephenson, Federal Aviation Administration

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Reagan National Airport.Reagan National Airport. [Source: Metropolitan Washington Airports Authority]Air traffic controllers at Washington’s Reagan National Airport are contacted by controllers at Washington Dulles International Airport, and informed of a fast-moving unidentified aircraft, later determined to be Flight 77, which is approaching the restricted airspace around the White House. [Washington Post, 9/11/2001; Federal Aviation Administration, 9/17/2001 pdf file; 9/11 Commission, 6/4/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 33 pdf file] Reagan Airport is less than a mile from the Pentagon and only a few miles from the White House. [St. Petersburg Times, 9/19/2001] During a shift, it has 10 or 11 controllers working in its Terminal Radar Approach Control (TRACON) and seven or eight controllers working in its air traffic control tower. [9/11 Commission, 7/28/2003 pdf file] Controllers at the Dulles TRACON have recently noticed the unidentified aircraft on their radar screens (see (Between 9:25 a.m. and 9:30 a.m.) September 11, 2001 and 9:32 a.m. September 11, 2001). [Federal Aviation Administration, 9/17/2001 pdf file; 9/11 Commission, 7/24/2004, pp. 9]
TRACON Told of Aircraft - A Dulles Airport controller now calls the TRACON at Reagan Airport, and says: “Hey! Untracked target 15 [miles] west of you. Primary target eastbound! Heading toward P-56!” [Spencer, 2008, pp. 145-146] (P-56, or Prohibited Area 56, is the restricted airspace above and near the White House. [Department of Transportation, 8/4/2005] ) Reagan Airport controller Dan Creedon checks his radar screen and sees the aircraft’s target about 10 miles west of the White House. The radar track is untagged, so he attaches a data box to it with the word “LOOK” in it. This will allow other controllers to quickly spot the aircraft. It also causes its ground speed to appear on the screen. According to author Lynn Spencer, the aircraft is shown to be flying at 290 miles per hour. [Spencer, 2008, pp. 146] But other accounts will claim it is flying at between 400 and 500 mph as it approaches Washington. [CBS News, 9/21/2001; ABC News, 10/24/2001; USA Today, 8/13/2002; 9/11 Commission, 7/28/2003 pdf file] Creedon then calls out to Victor Padgett, the operations supervisor in the TRACON, and tells him about the aircraft heading their way. [Federal Aviation Administration, 9/14/2001; Spencer, 2008, pp. 146]
Controllers Notify Others - After the Reagan Airport controllers learn of the approaching aircraft, they promptly contact other agencies about it. Padgett calls the Secret Service (see (9:33 a.m.) September 11, 2001). [Federal Aviation Administration, 9/14/2001; Federal Aviation Administration, 9/17/2001 pdf file] And another controller will issue traffic advisories on the aircraft to a C-130 military cargo plane that is flying in the area, and then instruct the C-130 to identify and follow the aircraft (see 9.36 a.m. September 11, 2001). [Federal Aviation Administration, 9/17/2001 pdf file; New York Times, 10/16/2001; 9/11 Commission, 8/26/2004, pp. 33 pdf file; Spencer, 2008, pp. 146-147] A controller in the TRACON will also call the Reagan Airport control tower, and alert it to the approaching aircraft (see (9:36 a.m.) September 11, 2001). [Spencer, 2008, pp. 158]

Entity Tags: Ronald Reagan Washington National Airport, Victor Padgett, Dan Creedon, Washington Dulles International Airport

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

According to the 9/11 Commission, NEADS contacts Washington flight control to ask about Flight 11. A manager there happens to mention, “We’re looking—we also lost American 77.” The commission claims, “This was the first notice to the military that American 77 was missing, and it had come by chance.… No one at FAA Command Center or headquarters ever asked for military assistance with American 77.” [9/11 Commission, 6/17/2004] Yet, 38 minutes earlier, flight controllers determined Flight 77 was off course, out of radio contact, and had no transponder signal (see 8:56 a.m. September 11, 2001). They’d warned American Airlines headquarters within minutes. By some accounts, this is the first time NORAD is told about Flight 77, but other accounts have them warned around 9:25 a.m.

Entity Tags: American Airlines, North American Aerospace Defense Command, Northeast Air Defense Sector, Federal Aviation Administration

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An unknown flight attendant on Flight 93, later determined to be Sandy Bradshaw, calls the United Airlines maintenance facility in San Francisco, and reports that her plane has been hijacked. The San Francisco number is one that flight crews know to call if they need to report mechanical problems, obtain advice on troubleshooting, or request maintenance while in flight. [9/11 Commission, 8/26/2004, pp. 40 pdf file; United States of America v. Zacarias Moussaoui, a/k/a Shaqil, a/k/a Abu Khalid al Sahrawi, Defendant., 4/11/2006 pdf file] Bradshaw makes her call from the rear of Flight 93, using an Airfone. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file] A United Airlines maintenance employee initially answers the call. Shortly thereafter, it is taken over by a manager at the facility. Bradshaw reports that hijackers are in the cabin of her plane behind the first-class curtain, and also in the cockpit. They have pulled a knife, have killed a flight attendant, and have announced they have a bomb on board. The manager will later describe Bradshaw as being “shockingly calm” during the conversation. [9/11 Commission, 8/26/2004, pp. 40 pdf file; United States of America v. Zacarias Moussaoui, a/k/a Shaqil, a/k/a Abu Khalid al Sahrawi, Defendant., 4/11/2006 pdf file] Bradshaw’s call lasts just under six minutes. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] The manager reports the emergency to his supervisor, who passes the information to the crisis center at United Airlines’ headquarters, outside Chicago. [USA Today, 8/13/2002; 9/11 Commission, 8/26/2004, pp. 40 pdf file] After about 9:45-9:50, “everyone” in the crisis center will know “that a flight attendant on board” Flight 93 has “called the mechanics desk to report that one hijacker had a bomb strapped on and another was holding a knife on the crew.” [Wall Street Journal, 10/15/2001; 9/11 Commission, 8/26/2004, pp. 43 pdf file] The manager at the San Francisco maintenance facility instructs the Airfone operator to try and reestablish contact with the plane, but the effort is unsuccessful. [9/11 Commission, 8/26/2004, pp. 40 pdf file] At 9:50, Bradshaw will make another call from Flight 93, this time to her husband (see 9:50 a.m. September 11, 2001). [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006, pp. 12 pdf file]

Entity Tags: United Airlines, Sandy Bradshaw

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The Marriott Residence Inn in Arlington, Virginia.The Marriott Residence Inn in Arlington, Virginia. [Source: Marriott International]An American Airlines plane takes off from Ronald Reagan Washington National Airport, flying toward the Pentagon, just before the Pentagon attack occurs, according to a witness who says he sees the plane out the window of his hotel room.
Plane Takes Off toward Pentagon - Jeffrey Mark Parsons, an assistant chief patrol agent with the United States Border Patrol, is staying on the 17th floor of the Marriott Residence Inn in Arlington, Virginia. When later interviewed by Navy historian John Darrell Sherwood about his experiences of the 9/11 attacks, Parsons will recall: “I was looking out my window. I have a perfect view of Reagan National Airport. An American Airlines plane had just taken off, I mean, not 30 seconds before this plane [Flight 77] hit the Pentagon.” Parsons will add that the American Airlines plane is “taking off to the north, to the, different than the normal way. In other words, they were taking off toward the Pentagon.” [US Naval Historical Center, 12/13/2001; Goldberg et al., 2007, pp. 258] Reagan National Airport is less than a mile from the Pentagon. [St. Petersburg Times, 10/3/2001] Parsons will continue, “Well, this American Airlines plane had just taken off, I mean it couldn’t have been a minute, 30 seconds before this plane [Flight 77] hit the Pentagon.” [US Naval Historical Center, 12/13/2001] Flight 77 hits the Pentagon at 9:37 a.m. (see 9:37 a.m. September 11, 2001) and, like the plane Parsons sees, is an American Airlines aircraft. [9/11 Commission, 7/24/2004, pp. 10]
American Airlines and Reagan Airport Planes Supposedly Grounded - And yet Chris Stephenson, the supervisor in the Reagan National Airport control tower, reportedly stopped takeoffs from Reagan Airport in the minutes after 9:03 a.m., when Flight 175 hit the World Trade Center (see (9:04 a.m.-9:11 a.m.) September 11, 2001). [USA Today, 8/11/2002] And at 9:00 a.m., American Airlines ordered all its aircraft in the Northeast United States that had not yet taken off to remain on the ground (see Between 9:00 a.m. and 9:10 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 30 pdf file] Furthermore, the FAA ordered a nationwide ground stop at around 9:26 a.m., which was supposed to prevent any aircraft taking off across the US (see (9:26 a.m.) September 11, 2001). [US Congress. House. Committee On Transportation And Infrastructure, 9/21/2001; 9/11 Commission, 7/24/2004, pp. 25] Parsons will ask Sherwood if anyone has interviewed the pilot of the American Airlines plane he saw taking off, since that pilot must have witnessed the attack on the Pentagon. Sherwood will answer no, but add, “[T]hat’s another good lead for either myself or one of the other people to follow up on.” Whether the pilot is ever identified or interviewed is unknown. [US Naval Historical Center, 12/13/2001]

Entity Tags: Jeffrey Mark Parsons, John Darrell Sherwood, American Airlines, Ronald Reagan Washington National Airport

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The Pentagon explodes. 
The Pentagon explodes. [Source: Donley/ Sipa]Flight 77 crashes into the Pentagon. All 64 people on the plane are killed. A hundred-and-twenty-four people working in the building are killed, and a further victim will die in hospital several days later. Hijackers Hani Hanjour, Khalid Almihdhar, Majed Moqed, Nawaf Alhazmi, and Salem Alhazmi presumably are killed instantly. (Typically, they are not included in the death counts.) [CNN, 9/17/2001; North American Aerospace Defense Command, 9/18/2001; Guardian, 10/17/2001; Washington Post, 11/21/2001; USA Today, 8/13/2002; Associated Press, 8/21/2002; MSNBC, 9/3/2002; ABC News, 9/11/2002; CBS News, 9/11/2002] Flight 77 hits the first floor of the Pentagon’s west wall. The impact and the resulting explosion heavily damage the building’s three outer rings. The path of destruction cuts through Army accounting offices on the outer E Ring, the Navy Command Center on the D Ring, and the Defense Intelligence Agency’s comptroller’s office on the C Ring. [Vogel, 2007, pp. 431 and 449] Flight 77 strikes the only side of the Pentagon that had recently been renovated—it was “within days of being totally [renovated].” [US Department of Defense, 9/15/2001] “It was the only area of the Pentagon with a sprinkler system, and it had been reconstructed with a web of steel columns and bars to withstand bomb blasts. The area struck by the plane also had blast-resistant windows—two inches thick and 2,500 pounds each—that stayed intact during the crash and fire. While perhaps, 4,500 people normally would have been working in the hardest-hit areas, because of the renovation work only about 800 were there.” More than 25,000 people work at the Pentagon. [Los Angeles Times, 9/16/2001] Furthermore, the plane hits an area that has no basement. As journalist Steve Vogel later points out, “If there had been one under the first floor, its occupants could easily have been trapped by fire and killed when the upper floors collapsed.” [Vogel, 2007, pp. 450]

Entity Tags: Hani Hanjour, Khalid Almihdhar, Nawaf Alhazmi, US Department of Defense, Salem Alhazmi, Majed Moqed, Pentagon

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

General Mitchell International Airport in Milwaukee, Wisconsin.General Mitchell International Airport in Milwaukee, Wisconsin. [Source: VisitingDC.com]Attorney General John Ashcroft insists that the plane he is traveling on take off from Milwaukee and head to Washington, DC, even though he has been discouraged from getting airborne due to the possibility of further attacks, and his pilot has been told by air traffic control that he will not be allowed to take off. [Ashcroft, 2006, pp. 117; Spencer, 2008, pp. 257-258] Ashcroft was flying from Washington to Milwaukee in a Cessna Citation V jet when he learned of the attacks in New York in a phone call with the Justice Department command center. He’d wanted to immediately head back to Washington, but his pilot, David Clemmer, said they would first need to land in Milwaukee to refuel (see Shortly After 9:03 a.m. September 11, 2001). Their aircraft then landed, presumably at Milwaukee’s General Mitchell International Airport.
SWAT Team Surrounds Plane - After the plane touched down, Ashcroft and the others on board were met by a SWAT team, brandishing weapons, which surrounded the plane. Then, while Clemmer took care of refueling, Ashcroft and his fellow passengers—some colleagues of his from the Justice Department—went into the airport’s evacuated terminal and found a television on which they could watch the news coverage from New York. Soon after, they learned that the Pentagon had been hit.
Ashcroft Discouraged from Taking Off - While at the airport, Ashcroft spends much of his time speaking over the phone to the Justice Department command center in Washington. He will later recall, “Some people were discouraging us from getting back on the plane until we knew whether there was going to be another attack.” But Ashcroft “didn’t want to wait that long,” so as soon as Clemmer has finished refueling the plane, Ashcroft gives him the order to take off. [Washington Post, 9/28/2001; Ashcroft, 2006, pp. 115-117]
Ashcroft Overrules Order Not to Take Off - However, the FAA has ordered a nationwide ground stop to prevent aircraft from taking off (see (9:26 a.m.) September 11, 2001), and air traffic control has informed Clemmer that his plane will not be allowed to leave Milwaukee for Washington. [US Congress. House. Committee On Transportation And Infrastructure, 9/21/2001; 9/11 Commission, 7/24/2004, pp. 25; Spencer, 2008, pp. 257-258] Clemmer therefore tells Ashcroft: “I’m sorry, sir. We can’t take off. I just received orders that we are not supposed to be flying.” But Ashcroft responds: “No, we’re going. Let’s get back in the air.” Ashcroft and his fellow passengers then board the plane. [Ashcroft, 2006, pp. 117] They are joined by another Justice Department aide and another FBI agent in addition to the one who’d been on the plane when it landed in Milwaukee. [Washington Post, 9/28/2001]
Pilot Convinces Controller to Let Him Take Off - Clemmer is eventually able to convince air traffic control to allow him to leave Milwaukee. He then takes off and heads toward Washington. However, when Ben Sliney, the national operations manager at the FAA’s Command Center, hears about this, he will reportedly be “livid,” and Ashcroft’s plane will be ordered to land (see 10:40 a.m. September 11, 2001). [Ashcroft, 2006, pp. 117; Spencer, 2008, pp. 258]

Entity Tags: US Department of Justice, John Ashcroft, Federal Aviation Administration, David Clemmer

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Marc Sasseville.Marc Sasseville. [Source: CBC]Four pilots with the District of Columbia Air National Guard (DCANG) at Andrews Air Force Base, near Washington, finally receive authorization to get airborne in their fighter jets, and are given instructions on their mission. The pilots are Lieutenant Colonel Marc Sasseville, Lieutenant Heather Penney Garcia, Captain Brandon Rasmussen, and Major Daniel Caine.
Pilot Waiting 'for Somebody to Task Me with Something' - Rasmussen will later recall that, although he and his colleagues at the unit had been aware of the attacks in New York, it is only after the Pentagon is hit (see 9:37 a.m. September 11, 2001) that “we knew that we were going to be sticking around home and being quite busy.” And until the pilots are authorized to take off, he is “just kind of standing back, waiting for somebody to task me with something.” He will recall, “I was just waiting at the ops desk for someone to say, ‘Okay, we’ve been cleared to take off and go.’”
Sasseville Briefs Other Pilots - Rasmussen says that, after Sasseville and Caine receive authorization from their wing commander to get airborne and to use missiles, Sasseville, who is the acting operations group commander, looks at Penney Garcia and says, “You’re flying with me, and [Caine] you’re flying with [Rasmussen], do suit up and get out there as quick as possible.” According to another account, Sasseville gives his three fellow pilots a short briefing, telling them: “I have no idea what’s going on, but we’re flying. Here’s our frequency. We’ll split up the area as we have to. Just defend as required. We’ll talk about the rest in the air.” [Aviation Week and Space Technology, 9/9/2002; Filson, 2003, pp. 82-84; Rasmussen, 9/18/2003] Sasseville will recall, “There wasn’t a whole hell of a lot to talk about, because we didn’t know what was going on.” [Vogel, 2007, pp. 446]
Pilots Prepare to Fly - According to Rasmussen: “We were relieved to actually be given permission to go up and do something instead of feeling totally helpless. I mean we are fighter pilots, just like guard dogs chomping at the bit ready to go.” The four pilots run down the hallway and throw on their gear, grabbing their helmets, g-suits, and parachute harnesses, before heading to the operations desk to get their aircraft assignments. [Aviation Week and Space Technology, 9/9/2002; Rasmussen, 9/18/2003]
Commander Gives Instructions - According to author Leslie Filson, before Sasseville and Penney Garcia head to their jets, Brigadier General David Wherley, the commander of the DC Air National Guard, gives them instructions, regarding their mission. As Wherley will later recall, “My translation of the rules [of engagement] to [Sasseville] was, ‘You have weapons free flight-lead control.’” [Filson, 2003, pp. 82] “Weapons free” means the decision whether to shoot at a hostile aircraft rests with the lead pilot. [9/11 Commission, 7/24/2004, pp. 44] Wherley says, “Do you understand what I’m asking you to do?” and both pilots respond, “Yes.” Wherley then tells them to be careful. “It was important for them to understand that this was weapons free,” he will recall. [Filson, 2003, pp. 82] However, Sasseville will tell the 9/11 Commission that he does not remember receiving the rules of engagement he is supposed to follow until later on, after he has taken off. [9/11 Commission, 3/8/2004 pdf file]
Jets Don't Launch until 10:42 and After - The exact times when the four pilots are authorized to get airborne and receive their mission instructions are unclear. But Sasseville and Penney Garcia will take off from Andrews at 10:42 a.m., with their planes armed only with guns, and no missiles (see 10:42 a.m. September 11, 2001). Rasmussen and Caine take off at 11:11 a.m., by which time their jets have been armed with missiles (see 11:11 a.m. September 11, 2001). [Filson, 2003, pp. 82-84; 9/11 Commission, 2004]

Entity Tags: David Wherley, Daniel Caine, Heather Penney Garcia, Leslie Filson, District of Columbia Air National Guard, Marc Sasseville, Brandon Rasmussen

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

United Airlines orders all its flights to land at the nearest airport. Andy Studdert, the airline’s chief operating officer, will tell the 9/11 Commission, “At approximately 9:45 I order the entire United fleet grounded, for the first time in United history.” He will add, “Even before this, some individual dispatchers were already grounding their flights.” [9/11 Commission, 1/27/2004] Studdert gives the instruction, “Tell them to get to the nearest airport they can.” [USA Today, 8/13/2002] The FAA gives out a similar order to all its facilities around this time (see (9:45 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 29] American Airlines ordered its aircraft to land earlier on, at around 9:15 (see (9:15 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 31 pdf file] United Airlines has already ordered a ground stop, preventing any new takeoffs of its aircraft (see (9:20 a.m.) September 11, 2001). [Wall Street Journal, 10/15/2001; 9/11 Commission, 7/24/2004, pp. 10]

Entity Tags: Andrew P. Studdert, United Airlines

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A fighter and helicopter both fly directly above the Pentagon on 9/11 on the morning of 9/11. Exact time is unknown.A fighter and helicopter both fly directly above the Pentagon on 9/11 on the morning of 9/11. Exact time is unknown. [Source: Agence France-Presse]The three F-16s scrambled from Langley Air Force Base, Virginia, at 9:30 a.m. finally reach Washington and the burning Pentagon. The 129 mile distance could theoretically have been covered by the fighters in six minutes, but they’ve taken a wide detour over the ocean (see 9:30 a.m.-9:37 a.m. September 11, 2001). The exact time they arrive is unclear. An early timeline laid out to CNN by senior Defense Department officials will claim they arrive as early as 9:49 a.m., but the 9/11 Commission later claims they only establish “a combat air patrol (CAP) over Washington” at “approximately 10:00 a.m.” [CBS News, 9/14/2001; CNN, 9/17/2001; North American Aerospace Defense Command, 9/18/2001; 9/11 Commission, 8/26/2004, pp. 34 pdf file]
Conflicting Press Accounts - Press accounts of when the first fighters reach Washington are highly contradictory. Early news accounts describe fighters arriving from Andrews Air Force Base, not Langley, “within minutes,” “a few moments,” or “just moments” after the Pentagon crash. [Denver Post, 9/11/2001; Daily Telegraph, 9/16/2001; ABC News, 9/11/2002] Other newspaper accounts inaccurately deny that fighters from Andrews are deployed [USA Today, 9/16/2001] , and some deny Andrews even has fighters available. [USA Today, 9/16/2001] Defense officials will initially claim, “There were no military planes in the skies over Washington until 15 to 20 minutes after the Pentagon was hit”—in other words, 9:53 a.m. to 9:58 a.m. [Seattle Post-Intelligencer, 9/14/2001] But an ABC News report will suggest that by around 10:00 a.m., “Dozens of fighters are buzzing in the sky” over Washington. [ABC News, 9/11/2002]
Fighter Jets Don't Arrive until Later? - In contrast, the New York Times reports: “In the White House Situation Room and at the Pentagon, the response seemed agonizingly slow. One military official recalls hearing words to the effect of, ‘Where are the planes?’” The Pentagon will insist it had air cover over its own building by 10 a.m. However, numerous witnesses on the ground, including a reporter for the New York Times who is headed toward the building, will say they did not see any fighters until around 10:40 a.m., or “closer to 11” (see (10:40 a.m.) September 11, 2001). [New York Times, 9/16/2001; Creed and Newman, 2008, pp. 130-131] According to some accounts, the plane that flies over the Pentagon at that time is Major Billy Hutchison’s F-16, launched from Andrews Air Force Base. [Filson, 2003, pp. 81-82; Spencer, 2008, pp. 235-236] NORAD will initially claim the Langley fighters were about 105 miles from the Pentagon when it was hit at 9:37, and the 9/11 Commission will later claim they were 150 miles away (see 9:37 a.m. September 11, 2001). [North American Aerospace Defense Command, 9/18/2001; 9/11 Commission, 7/24/2004, pp. 27]

Entity Tags: Pentagon, North American Aerospace Defense Command, US Department of Defense, 9/11 Commission

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

United Airlines dispatcher Ed Ballinger sends messages to the flights he is responsible for, telling them to land, and is also informed that Flight 93 is possibly hijacked. At 9:50, Ballinger sends a text message to Flight 93 and United’s other transcontinental flights, instructing them to “land ASP at nearest UAL airport—ORD terrorist.” (“ASP” is presumably short for “as soon as possible”; what “ORD” stands for is unreported.) The message also warns to beware of cockpit intrusion, stating, “No one in to cockpit—Land asp.” Over the next minute, Ballinger sends two more text messages to his flights, advising them to land as soon as possible. He still receives no response from Flight 93. United Airlines ordered that all its aircraft be grounded about five minutes earlier (see (9:45 a.m.) September 11, 2001). [9/11 Commission, 1/27/2004; 9/11 Commission, 8/26/2004, pp. 44 pdf file] However, Ballinger will later say that United dispatchers are told by their superiors, “Don’t tell the pilots why we want them to land.” [Chicago Daily Herald, 4/14/2004] Also around this time, Rich Miles, the manager at United’s System Operations Control center, informs Ballinger about a call recently received by United’s maintenance facility in San Francisco, from an attendant on Flight 93, who reported that her plane had been hijacked (see 9:35 a.m. September 11, 2001). [Wall Street Journal, 10/15/2001; 9/11 Commission, 8/26/2004, pp. 43 pdf file]

Entity Tags: Rich Miles, Ed Ballinger

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The air traffic control tower at Washington’s Reagan National Airport is evacuated, after it is informed that a suspicious aircraft—presumably Flight 93—is heading its way.
Warning of Approaching Aircraft - In the control tower, supervisor Chris Stephenson receives a call from the FAA’s Herndon Command Center, telling him: “You have another [aircraft] headed your way. Confirmed bomb on board.” This information also makes it to the Terminal Radar Approach Control (TRACON) at the airport. Around this time, the Command Center changes the information it has for Flight 93’s flight plan, so that it shows a destination of Reagan Airport (see 9:55 a.m. September 11, 2001). This means air traffic controllers are now able to track the flight on their situation displays. But in response to the news that the approaching aircraft has a bomb on board, the facility manager at Reagan Airport becomes concerned about the safety of his employees and decides to evacuate the control tower.
Tower Controllers Evacuated - Dan Creedon, a controller in the TRACON, tries calling the tower repeatedly, to pass on the manager’s instruction to evacuate, but he is unable to get through. He therefore leaves his post and takes the elevator up the tower. Once he reaches the control tower cab, he announces that there are to be “minimum bodies” in the tower, with only a skeletal staff remaining. Four controllers therefore volunteer to leave. [Spencer, 2008, pp. 215-216] (Seven or eight controllers usually work in the tower during a given shift, so this would mean three or four controllers remain there. [9/11 Commission, 7/28/2003 pdf file] )
Terminal Being Evacuated - When they make it down to the airport terminal, the controllers find that it too is being evacuated. Police are yelling at the crowd: “Everybody’s got to go! There are no more flights! Leave your stuff! Just go! It doesn’t matter where you go, just get away from the airport.”
Other Controllers Head to Mobile Unit - The controllers who had remained behind decide they too should leave the tower and relocate to an emergency mobile unit. Before doing so, they temporarily turn over the command and control of their airspace to Washington, DC, police helicopters. They are then escorted by members of the Secret Service down from the tower and through the terminal. [Spencer, 2008, pp. 216]

Entity Tags: Chris Stephenson, Federal Aviation Administration, Dan Creedon, Ronald Reagan Washington National Airport

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A US Park Police helicopter flying above the burning Pentagon.A US Park Police helicopter flying above the burning Pentagon. [Source: Mark D. Faram / US Navy]A US Park Police helicopter that recently arrived over the Pentagon is contacted by an air traffic controller at Washington’s Reagan National Airport and given responsibility for controlling the airspace over Washington, DC, since the control tower at Reagan Airport is being evacuated. [US Naval Historical Center, 11/20/2001; US Department of Health and Human Services, 7/2002, pp. A-48; McDonnell, 2004, pp. 21 pdf file] The Park Police Aviation Unit’s two helicopters arrived at the Pentagon within minutes of the attack there (see Shortly After 9:37 a.m. September 11, 2001). [Rotor and Wing, 11/2001] While one of the helicopters landed to conduct medical evacuations, the other, which has the call sign “Eagle I,” circled overhead. [US Naval Historical Center, 11/20/2001; McDonnell, 2004, pp. 20-21 pdf file]
Airport Tower Being Evacuated - Eagle I has made three or four orbits around the Pentagon when a controller in the Reagan Airport tower radios its pilot, Sergeant Ronald Galey. The controller says the tower is currently evacuating. [US Naval Historical Center, 11/20/2001; National Park Service, 1/17/2002] According to some accounts, the tower is being evacuated due to reports of more hijacked aircraft heading in its direction (see (9:55 a.m.) September 11, 2001). [NBC 4, 9/11/2003; Spencer, 2008, pp. 215-216] But according to other accounts, the controller tells Galey the tower is evacuating because it is being affected by smoke that is drifting across from the burning Pentagon. [US Department of Health and Human Services, 7/2002, pp. A-48; McDonnell, 2004, pp. 21 pdf file; Goldberg et al., 2007, pp. 162] Galey will recall the controller saying: “Eagle I, we can’t see anything outside the tower. [The smoke is] getting in our ventilation system. We’re abandoning the tower.” Therefore, the controller gives Galey control of the airspace for the entire Washington area, telling him, “You’ve got the airspace.” [US Naval Historical Center, 11/20/2001; McDonnell, 2004, pp. 21 pdf file]
Pilot Alarmed at Being Given Control of Airspace - The control tower at Reagan Airport is “normally the ‘nerve center’ for directing any response to this type of incident,” according to a National Park Service news article. [National Park Service, 9/21/2002] Galey is initially alarmed. He will recall thinking, “Exactly what I need right now is I’ve got control of the airspace.” [US Naval Historical Center, 11/20/2001] However, he is unaware that the FAA has ordered that all airborne aircraft must land at the nearest airport (see (9:45 a.m.) September 11, 2001), which will make his task easier. [US Congress. House. Committee On Transportation And Infrastructure, 9/21/2001; McDonnell, 2004, pp. 21 pdf file; 9/11 Commission, 7/24/2004, pp. 29]
NORAD Advises Pilot on Controlling Airspace - The controller gives Galey the radio frequency for NORAD, and tells him to contact NORAD. [National Park Service, 1/17/2002; McDonnell, 2004, pp. 21-22 pdf file] The person Galey then talks to at NORAD informs him: “Look, you have no [air] traffic in DC, except for the traffic that you’re calling. The aircraft that you’re calling in, we’re going to allow to come in. Other than that, there should be no one besides the military, and we’ll call you out the military traffic.” Galey will later reflect: “So that helped tremendously. That function alone was not very taxing.” [US Naval Historical Center, 11/20/2001] The person at NORAD also tells Galey there is “an unauthorized aircraft inbound from the Pennsylvania area, with the estimated time of arrival approximately 20 minutes into DC.” Galey will recall that he and the rest of his crew discuss what they should do, and decide that “we’d take our chances and stay there [at the Pentagon], and do what we came there to do.” [National Park Service, 1/17/2002]
Airspace Control Passed on to Metropolitan Police Helicopter - Eagle I becomes “the air traffic control function for the area, flying a slow racetrack pattern over the site and clearing aircraft in and out,” according to Lieutenant Philip Cholak, the Park Police Aviation Unit commander. [Aviation International News, 10/1/2001] But after a time Galey asks his paramedic to request that a Metropolitan Police helicopter be launched to take over the command and control of the Washington airspace. He tells the paramedic: “You know we’re going to have to do a medevac mission here. We’re going to have to relinquish the command/control function to somebody else.” A Metropolitan Police helicopter subsequently arrives and relieves Eagle I of its command and control function. [US Naval Historical Center, 11/20/2001; McDonnell, 2004, pp. 22 pdf file]

Entity Tags: Metropolitan Police Department of the District of Columbia, United States Park Police, Philip W. Cholak, Ronald A. Galey, Ronald Reagan Washington National Airport, North American Aerospace Defense Command

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A Maryland State Police helicopter.A Maryland State Police helicopter. [Source: Maryland State Police]Sergeant Ronald Galey, the pilot of a US Park Police helicopter responding to the attack on the Pentagon, asks the Maryland State Police to send medical evacuation (medevac) helicopters to help out at the crash scene, but is told, “No, we can’t respond,” apparently because the airspace has been shut down. [Rotor and Wing, 11/2001; US Naval Historical Center, 11/20/2001] Galey is flying one of the two Park Police Aviation Unit helicopters that arrived at the Pentagon within minutes of the attack there (see Shortly After 9:37 a.m. September 11, 2001). His helicopter has been circling overhead while the other Park Police helicopter landed to conduct medical evacuations. They are currently the only helicopters to have arrived on the scene.
Pilot Wants More Helicopters to Assist at the Pentagon - Realizing that his helicopter cannot provide its current command and control function and conduct medical evacuations at the same time, Galey requests assistance from other departments that have helicopters equipped to transport injured patients. The first department he calls is the Maryland State Police. [US Naval Historical Center, 11/20/2001; McDonnell, 2004, pp. 20-22 pdf file] The Maryland State Police Aviation Command owns 12 helicopters and most of its work involves medical transport, with its helicopters carrying injured patients to hospital. [Maryland State Police, 2/16/2003; Baltimore Sun, 3/7/2006] According to Galey, the unit has “the most resources for aircraft, medevac aircraft, that we knew were manned and ready to go.” However, Galey will later recall, in response to his request, “they came back and said, ‘No, we can’t respond.’”
Maryland Police Think They Cannot Launch Helicopters - When Galey is told that the unit cannot respond, he and the rest of his crew are “very shocked,” and, Galey will say, “[T]hat’s when we were starting to suspect there was something more to it.” According to later accounts, the unit cannot respond because the airspace has been shut down. [Rotor and Wing, 11/2001; US Naval Historical Center, 11/20/2001] (The FAA has issued a nationwide “ground stop” that prevents any aircraft from taking off (see (9:26 a.m.) September 11, 2001) and has also ordered that all airborne aircraft must land at the nearest airport (see (9:45 a.m.) September 11, 2001). [US Congress. House. Committee On Transportation And Infrastructure, 9/21/2001; 9/11 Commission, 7/24/2004, pp. 25, 29] Galey is currently unaware that the airspace has been shut down. However, the Maryland State Police helicopters should be able to respond all the same, because NORAD has told him, “The aircraft that you’re calling in, we’re going to allow to come in” (see (Shortly After 9:55 a.m.) September 11, 2001). According to Galey, the Maryland State Police “just didn’t know [that] if we requested them they could come.”
Other Departments Send Helicopters - Galey then contacts MedStar at the Washington Hospital Center and AirCare at Inova Fairfax Hospital in Virginia. Each of them dispatches helicopters to the Pentagon. Galey will recall that these two departments “hadn’t gotten the word that the airspace was shut down, and since I’m the one who requested the aircraft and informed NORAD, NORAD allowed them to come in.” [Rotor and Wing, 11/2001; US Naval Historical Center, 11/20/2001] It is unclear exactly when Galey contacts the different departments. But according to the Arlington County After-Action Report, the helicopter that MedStar launches arrives at the Pentagon at around 10:18 a.m. Inova Fairfax Hospital launches one helicopter at “approximately 10:00 a.m.” and then sends a second helicopter to the Pentagon at around 10:40 a.m. [US Department of Health and Human Services, 7/2002, pp. A-45]

Entity Tags: MedStar Health, Ronald A. Galey, Maryland State Police, United States Park Police, AirCare

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Several local people believe they hear a missile overhead just before Flight 93 goes down. Barry Lichty, a US Navy veteran and mayor of Indian Lake Borough (just to the east of where Flight 93 crashes), is watching television with his wife. He says he hears “a loud roar above the house that sounded like a missile.… Shortly thereafter, we heard an explosion and a tremor. My first reaction, as a former utility employee, was that maybe someone shot a missile into the substation.” He says Flight 93 “did not come over my house. I don’t know what we heard.” [Kashurba, 2002, pp. 158-159] Joe Wilt, who lives a quarter-mile from the crash site, hears a “whistling like a missile, then a loud boom.” He says, “The first thing I thought it was, was a missile.” [Boston Globe, 9/12/2001; Washington Post, 9/12/2001] And Ernie Stuhl, the mayor of Shanksville, later says, “I know of two people - I will not mention names - that heard a missile. They both live very close, within a couple of hundred yards.… This one fellow’s served in Vietnam and he says he’s heard them, and he heard one that day.” [Philadelphia Daily News, 11/18/2001] Officials will emphatically deny that Flight 93 was shot down, as some people later suggest (see September 14, 2001). [Pittsburgh Tribune-Review, 9/14/2001; Longman, 2002, pp. 264] However, a number of witnesses report seeing a small, white jet plane near the crash site, around the time Flight 93 reportedly goes down (see (Before and After 10:06 a.m.) September 11, 2001).

Entity Tags: Barry Lichty, Joe Wilt

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Looking straight down onto the Flight 93 crash site. North is to the top. Note the impact point north of the road, and the burned trees to the south of it.Looking straight down onto the Flight 93 crash site. North is to the top. Note the impact point north of the road, and the burned trees to the south of it. [Source: FBI]A second plane, described “as a small, white jet with rear engines and no discernible markings,” is seen by at least ten witnesses flying low and in erratic patterns, not much above treetop level, over the crash site within minutes of United Flight 93 crashing. [Independent, 8/13/2002]
bullet Lee Purbaugh: “I didn’t get a good look but it was white and it circled the area about twice and then it flew off over the horizon.” [Mirror, 9/12/2002]
bullet Susan Mcelwain: Less than a minute before the Flight 93 crash rocked the countryside, she sees a small white jet with rear engines and no discernible markings swoop low over her minivan near an intersection and disappear over a hilltop, nearly clipping the tops of trees lining the ridge. [Bergen Record, 9/14/2001] She later adds, “There’s no way I imagined this plane—it was so low it was virtually on top of me. It was white with no markings but it was definitely military, it just had that look. It had two rear engines, a big fin on the back like a spoiler on the back of a car and with two upright fins at the side. I haven’t found one like it on the Internet. It definitely wasn’t one of those executive jets. The FBI came and talked to me and said there was no plane around.… But I saw it and it was there before the crash and it was 40 feet above my head. They did not want my story—nobody here did.” [Mirror, 9/12/2002]
bullet John Fleegle and two work colleagues arrive at the crash site “before any fireman or paramedics or anybody.” According to Fleegle, “When we got there, there was a plane flying up above and he was smart, he flew straight for the sun so you couldn’t look at it and see exactly what type of plane, if it was a fighter or what it was.” However, Fleegle claims the plane “was decent sized. It wasn’t just a little private jet or something like that, from what we could see.” [Lappe and Marshall, 2004, pp. 35-36]
bullet Dennis Decker and/or Rick Chaney, say: “As soon as we looked up [after hearing the Flight 93 crash], we saw a midsized jet flying low and fast. It appeared to make a loop or part of a circle, and then it turned fast and headed out.” Decker and Chaney described the plane as a Learjet type, with engines mounted near the tail and painted white with no identifying markings. “It was a jet plane, and it had to be flying real close when that 757 went down. If I was the FBI, I’d find out who was driving that plane.” [Bergen Record, 9/14/2001]
bullet Kathy Blades, who is staying about quarter of a mile from the impact site, runs outside after the crash and sees a jet, “with sleek back wings and an angled cockpit,” race overhead. [Philadelphia Daily News, 11/18/2001]
bullet Anna Ruth Fisher says, “After the crash, another jet went near over to look.” Her mother, Anna B. Fisher, adds, “We were looking at the smoke cloud when we saw the jets circling up there.” [Kashurba, 2002, pp. 27]
bullet Jim Brandt sees a small plane with no markings stay about one or two minutes over the crash site before leaving. [Pittsburgh Channel, 9/12/2001]
bullet Bob Page sees a large plane circling the crash site for about two or three minutes, before climbing almost vertically into the sky. He cannot see what kind of plane it is or if there are any markings on it, but says, “It sure wasn’t no puddle jumper.” [Pittsburgh Tribune-Review, 9/12/2001]
bullet Tom Spinelli: “I saw the white plane. It was flying around all over the place like it was looking for something. I saw it before and after the crash.” [Mirror, 9/12/2002]
The FBI later claims this was a Fairchild Falcon 20 business jet, directed after the crash to fly from 37,000 feet to 5,000 feet and obtain the coordinates for the crash site to help rescuers (see 10:07 a.m. September 11, 2001). [Pittsburgh Channel, 9/15/2001; Pittsburgh Post-Gazette, 9/16/2001] The FBI also says there was a C-130 military cargo aircraft flying at 24,000 feet about 17 miles away (see 10:08 a.m. September 11, 2001), but that plane wasn’t armed and had no role in the crash. [Pittsburgh Channel, 9/15/2001; Pittsburgh Post-Gazette, 9/16/2001] Note that this is the same C-130 that flies very close to Flight 77 right as that planes crashes into the Pentagon (see 9.36 a.m. September 11, 2001).

Entity Tags: Anna B Fisher, Dennis Decker, Anna Ruth Fisher, Bob Page, Susan Mcelwain, Kathy Blades, Federal Bureau of Investigation, John Fleegle, Tom Spinelli, Lee Purbaugh, Jim Brandt, Rick Chaney

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Falcon 20 business jet.Falcon 20 business jet. [Source: Portuguese Air Force]According to some accounts, following a request from the FAA’s Cleveland Center, a Fairchild Falcon 20 business jet reports seeing puffs of smoke in the area of Flight 93’s last known position. [Pittsburgh Post-Gazette, 9/16/2001; Federal Aviation Administration, 9/17/2001 pdf file] The FBI later says the business jet was within 20 miles of Flight 93 when it crashed, at an altitude of 37,000 feet, and on its way to Johnstown. It was asked to descend to 5,000 feet to help locate the crash site for the benefit of the responding emergency crews. [Pittsburgh Channel, 9/15/2001] Stacey Taylor appears to be the Cleveland Center controller who made the request. She later recalls: “I had another airplane [other than Flight 93] that I was working. And I told him, I said, ‘Sir,’ I said, ‘I think we have an aircraft down.’ I said, ‘This is entirely up to you, but if you’d be willing to fly over the last place that we spotted this airplane—and see if you can see anything.‘… So he flew over and at first he didn’t see anything and then he said, ‘We see a great big plume or a cloud of smoke.’” [MSNBC, 9/9/2006] The business jet belongs to VF Corp, a Greensboro, North Carolina clothing firm. [Pittsburgh Post-Gazette, 9/16/2001] According to David Newell, VF Corp’s director of aviation and travel, Cleveland Center contacted the plane’s copilot Yates Gladwell when it was at an altitude “in the neighborhood of 3,000 to 4,000 ft,” rather than 37,000 feet, as claimed by the FBI. He will add: “They got down within 1,500 ft. of the ground when they circled. They saw a hole in the ground with smoke coming out of it. They pinpointed the location and then continued on.” [Popular Mechanics, 3/2005] This incident occurs around 40 minutes after the FAA initiated a nationwide ground stop, which required planes in the air to land as soon as reasonable (see (9:26 a.m.) September 11, 2001). [Time, 9/14/2001; 9/11 Commission, 7/24/2004, pp. 25] The FBI will claim the VF Corp business jet is probably the plane some witnesses on the ground see up above, shortly after the crash of Flight 93 (see (Before and After 10:06 a.m.) September 11, 2001). [Pittsburgh Channel, 9/15/2001] However, at least two witnesses say they saw a plane overhead even before the time of the Flight 93 crash, and one of them describes it as “definitely military,” rather than a business jet. Also, some will describe it as flying much lower than the Falcon 20 was—just “40 feet above my head,” according to one witness. [Bergen Record, 9/14/2001; Mirror, 9/12/2002]

Entity Tags: Cleveland Air Route Traffic Control Center, Federal Bureau of Investigation, Stacey Taylor, Yates Gladwell

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Lt. Col. Steve O’Brien standing in front of a C-130.Lt. Col. Steve O’Brien standing in front of a C-130. [Source: CBC]Cleveland Center air traffic controller Stacey Taylor has asked a nearby C-130 pilot to look at Flight 93’s last position and see if he can find anything. Remarkably, this C-130 pilot, Lt. Col. Steve O’Brien, is the same pilot who was asked by air traffic control to observe Flight 77 as it crashed into the Pentagon earlier on (see 9.36 a.m. September 11, 2001). O’Brien tells Taylor that he saw smoke from the crash shortly after the hijacked plane went down. [Guardian, 10/17/2001; MSNBC, 9/11/2002; 9/11 Commission, 6/17/2004] An article in the London Independent will later suggest that Flight 93 might have been brought down by the US military using “electronic warfare applications” that can disrupt the mechanisms of an airplane (See August 13, 2002); it will refer to this C-130, since “in 1995 the Air Force installed ‘electronic suites’ in at least 28 of its C-130s—capable, among other things, of emitting lethal jamming signals.” [Independent, 8/13/2002]

Entity Tags: Stacey Taylor, Cleveland Air Route Traffic Control Center, Steve O’Brien

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Patrick Madigan, the commander of the Somerset Barracks of the Pennsylvania State Police, arrives at the Flight 93 crash scene around 10:20 a.m. [Department of the Army and the Air Force National Guard Bureau, 2002 pdf file] He says that at some point later in the day (he does not specify a time), a “strange incident” occurs: “We were there at the site and an airplane started circling. It was a jetliner circling the crash site very low. No one knew what to expect because we knew that all of the planes were supposedly grounded.” (The FAA had, at about 9:45 a.m., ordered that all aircraft be instructed to land at the nearest airport (see (9:45 a.m.) September 11, 2001).) After a few minutes of uncertainty, it is announced that the plane is carrying United Airlines executives, who are circling the site to view it before they land in nearby Johnstown. [Kashurba, 2002, pp. 63] Another low-flying jet plane was witnessed over the site earlier on, around the time Flight 93 went down (see (Before and After 10:06 a.m.) September 11, 2001).

Entity Tags: Patrick Madigan, United Airlines

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Brigadier General Montague Winfield finally returns to his post as the deputy director for operations (DDO) in the National Military Command Center (NMCC) at the Pentagon, after leaving a colleague, who only recently qualified to take over the position, to stand in for him throughout the terrorist attacks. [9/11 Commission, 4/29/2004 pdf file; 9/11 Commission, 6/17/2004] At 8:30 a.m. Winfield left his post to attend a pre-scheduled meeting that was unrelated to the morning’s attacks and had been convened by the Air Force. Since that time, Captain Charles Leidig has replaced him as the DDO (see 8:30 a.m. September 11, 2001). Leidig, the deputy for Command Center operations, only qualified to stand in as the DDO in the NMCC about a month ago. Even though officers in the NMCC realized the US was under terrorist attack when the second plane hit the World Trade Center at 9:03 a.m., Winfield did not return to his post at that time (see (Shortly After 9:03 a.m.) September 11, 2001). [9/11 Commission, 7/21/2003 pdf file; 9/11 Commission, 4/29/2004 pdf file; 9/11 Commission, 6/17/2004 pdf file]
Winfield Returns to His Post, but Timing Unclear - Now Winfield finally relieves Leidig and resumes his duties as DDO. This happens after Flight 93 has crashed in Pennsylvania (see (10:03 a.m.-10:10 a.m.) September 11, 2001 and (10:06 a.m.) September 11, 2001), although the exact time is unclear. In a private interview with the 9/11 Commission, Leidig will say he is “certain that Winfield returned [from the meeting] after the Pentagon was hit” at 9:37 a.m. (see 9:37 a.m. September 11, 2001), but he “is not certain of Winfield’s arrival in relationship with the vice chairman” of the Joint Chiefs of Staff, General Richard Myers. [9/11 Commission, 4/29/2004 pdf file] (According to the 9/11 Commission Report, Myers arrived at the NMCC shortly before 10:00 a.m. (see (Between 9:55 a.m. and 10:25 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 38] ) Winfield then takes over as DDO “at some point in relation to the report of the Pennsylvania crash,” according to Leidig. As the 9/11 Commission will point out, since the crash of Flight 93 happened around 10:03 a.m., “any reporting would be after that time.” [9/11 Commission, 4/29/2004 pdf file] During a public hearing of the 9/11 Commission, Leidig will similarly say that Winfield takes over from him “[r]ight after we resolved what was going on with United 93.” He will also say that a report over the NMCC’s air threat conference at 10:37 a.m., about an anonymous threat against Air Force One (see 10:32 a.m. September 11, 2001), occurs “right after I was relieved on the watch by General Winfield.” [9/11 Commission, 6/17/2004] This would indicate that Winfield takes over from Leidig at around 10:30 a.m.
Unclear If Winfield Returns to Post Immediately after Meeting - It is also unclear whether Winfield returns to his position as DDO immediately after leaving the Air Force-convened meeting, or he allowed Leidig to continue in his place even while he was available to resume his duties. A 9/11 Commission memorandum will state, “Winfield transitioned into the position [of DDO] upon his return to the NMCC,” following the meeting. [9/11 Commission, 7/21/2003 pdf file] Leidig will recall that he “looked up at one point and General Winfield was standing next to him.” He will also recall that Myers “looked at him at one time and realized the coordinator [i.e. the DDO] was not a general as the position called for, and asked who the general or admiral was that had duty that day.” The guidance that was subsequently given was “to get General Winfield briefed up and in the chair.”
Leidig Listens to Conference before Returning to Post - After Winfield returns to his position as DDO, Leidig initially “stands next to him and listens to the [NMCC’s air threat] conference.” Leidig will then transition into his regular job, which involves making sure the NMCC operates properly, and start dealing with the smoke coming into the center and other issues effecting operations there. [9/11 Commission, 4/29/2004 pdf file]

Entity Tags: Montague Winfield, National Military Command Center, Charles Leidig

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The FAA allows “military and law enforcement flights to resume (and some flights that the FAA can’t reveal that were already airborne).” All civilian, military, and law enforcement flights were ordered at 9:26 a.m. to land as soon as reasonably possible. [Time, 9/14/2001] Civilian flights remain banned until September 13. Note that the C-130 cargo plane that witnessed the Flight 77 crash (see 9.36 a.m. September 11, 2001) and which came upon the Flight 93 crash site (see 10:08 a.m. September 11, 2001) right after it had crashed was apparently not subject to the grounding order issued about an hour earlier.

Entity Tags: Federal Aviation Administration

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Vice President Cheney reportedly calls President Bush and tells him of a threat to Air Force One and that it will take 40-90 minutes to get a protective fighter escort in place. Later, many will express doubt about the existence of this threat. For instance, Representative Martin Meehan (D-MA) says, “I don’t buy the notion Air Force One was a target. That’s just PR, that’s just spin.” [Washington Times, 10/8/2002] A later account will call the threat “completely untrue,” and say Cheney probably made the story up. A well-informed, anonymous Washington official says, “It did two things for [Cheney]. It reinforced his argument that the president should stay out of town, and it gave George W. an excellent reason for doing so.” [Daily Telegraph, 12/16/2001] In 2004, the Wall Street Journal will investigate the alleged threat and report two differing accounts of this episode, one from White House spokesman Dan Bartlett, and the other from the office of Vice-President Cheney.
No Actual Threat - Bartlett will say there had not been any actual threat, but that word of a threat results from confusion in the White House bunker, as multiple conversations go on simultaneously. Many of these exchanges apparently relate to rumors that turn out to be false, such as reports of attacks on the president’s ranch in Texas and the State Department. Bartlett will say, “Somebody was using the word ‘angel,’ [a code word for Air Force One and] that got interpreted as a threat based on the word ‘angel.’”
Cheney's Account Changes - The vice president’s office will say it still could not rule out that a threat to Air Force One actually had been made. Cheney initially says word of the threat had been passed to him by Secret Service agents, but two former senior Secret Service agents on duty that day will deny their agency played any role in receiving or passing on the threat. An official in Cheney’s office will then say that Cheney was mistaken and that he had received word of the threat from “a uniformed military person” manning the underground bunker. Apparently, nobody knows the identity of this person. [Wall Street Journal, 3/22/2004 pdf file]

Entity Tags: Richard (“Dick”) Cheney, George W. Bush, Dan Bartlett, US Secret Service, Martin Meehan

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The plane carrying Attorney General John Ashcroft is ordered to land by the FAA’s Cleveland Center, but Ashcroft is intent on reaching Washington, DC, and instructs his pilot to ignore the order. [Federal Aviation Administration, 3/21/2002 pdf file; Ashcroft, 2006, pp. 117; Spencer, 2008, pp. 258] Ashcroft learned of the attacks in New York while flying to Milwaukee in a small government jet, and immediately wanted to return to Washington, but his plane needed to land first in Milwaukee to refuel (see Shortly After 9:03 a.m. September 11, 2001). Even though the FAA had issued a nationwide ground stop to prevent aircraft from taking off, Ashcroft then insisted that his plane leave Milwaukee to fly back to Washington (see After 9:37 a.m. September 11, 2001).
FAA Manager Furious, Wants Plane to Land - When Ben Sliney, the national operations manager at the FAA’s Command Center in Herndon, Virginia, hears about Ashcroft’s plane defying the ground stop order, he is livid. He immediately calls the FAA’s Cleveland Center and tells it to order the plane to land. An air traffic controller at the Cleveland Center then issues this order to Ashcroft’s plane. [Newsweek, 3/10/2003; Spencer, 2008, pp. 257-258] David Clemmer, the plane’s pilot, tells Ashcroft, “They’re instructing me to land outside of Detroit,” but Ashcroft tells him, “No, keep going.” [Washington Post, 9/28/2001; Ashcroft, 2006, pp. 117]
Controller Reports that Plane Is Not Complying - According to a 2002 FAA report, Ashcroft then requests that his plane be allowed to immediately return to Washington, and he receives permission to do so. [Federal Aviation Administration, 3/21/2002 pdf file] But author Lynn Spencer will give a different account, saying that Clemmer “chooses to ignore the controller and continues toward Washington.” The Cleveland Center controller then informs the FAA Command Center that the pilot of Ashcroft’s plane is not responding and not complying. [Spencer, 2008, pp. 258] Ashcroft’s plane will subsequently be redirected toward Richmond, Virginia, and is threatened with being shot down if it does not land (see 11:11 a.m. September 11, 2001). [Daily Record (Glasgow), 9/29/2001; Federal Aviation Administration, 3/21/2002 pdf file; Ashcroft, 2006, pp. 118]

Entity Tags: John Ashcroft, David Clemmer, Cleveland Air Route Traffic Control Center, Ben Sliney

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

James K. Will.James K. Will. [Source: WTAE-TV]After hearing a plane has crashed in his area, a farmer flies over the Flight 93 crash site to take photos of the wreckage. James K. Will, who is an aerial photographer as well as a farmer, had just landed his Cessna on a private airstrip at his farm in Berlin, Pennsylvania, after visiting nearby Altoona. His mother rushed out and told him there were reports of a plane having crashed near Shanksville. He’d grabbed his camera and set off in his plane for the site, to take photos of the wreckage. He later recalls that he circles the Flight 93 crash scene around 45 minutes after the crash occurred. He says, “I thought it was just an accident.” He is then intercepted by a state police helicopter, which escorts him to the Johnstown airport. He will be questioned and briefly detained there before being released. His plane will be searched and then released. [Pittsburgh Channel, 9/15/2001; Pittsburgh Tribune-Review, 9/15/2001] At around 9:45 a.m., all FAA facilities had been ordered to instruct every aircraft to land at the nearest airport (see (9:45 a.m.) September 11, 2001). About 20 minutes earlier, the FAA had initiated a nationwide ground stop, which prohibited takeoffs and required planes in the air to land as soon as reasonable (see (9:26 a.m.) September 11, 2001). [Time, 9/14/2001; 9/11 Commission, 7/24/2004, pp. 25 and 29]

Entity Tags: James K. Will

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The FAA’s Command Center in Herndon, Virginia, sends out an advisory that suspends operations in the national airspace system, requiring all aircraft to land and prohibiting aircraft from taking off from all airports. [Federal Aviation Administration, 3/21/2002 pdf file; Federal Aviation Administration, 4/15/2002] At 9:26 a.m., the FAA ordered a national ground stop that prevented any aircraft from taking off (see (9:26 a.m.) September 11, 2001), and at 9:45 a.m. it instructed all airborne aircraft to land at the nearest airport (see (9:45 a.m.) September 11, 2001). [US Congress. House. Committee On Transportation And Infrastructure, 9/21/2001] According to a 2002 FAA report, “With this advisory, the shutdown of the air traffic system en masse had officially begun.” The advisory states: “Due to extraordinary circumstances and for reasons of safety. Attention all aircraft operators. By order of the Federal Aviation Command Center all airports/airdromes are not authorized for landing and takeoff. All traffic including airborne aircraft are encouraged to land shortly, including all helicopter traffic. Aircraft involved in firefighting in the Northwest US are excluded. Please read this notice over the emergency frequencies, and VOR [VHF omnidirectional range] voice.” [Federal Aviation Administration, 3/21/2002 pdf file]

Entity Tags: Federal Aviation Administration

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The plane carrying Attorney General John Ashcroft, which is heading toward Washington, DC, is threatened with being shot down by the military if it does not land, and is diverted to Richmond, Virginia. [Washington Post, 9/28/2001; Federal Aviation Administration, 3/21/2002 pdf file; Spencer, 2008, pp. 258] Even though the FAA had issued a national ground stop preventing aircraft from taking off (see (9:26 a.m.) September 11, 2001), Ashcroft insisted that his plane take off and fly back to Washington after it landed in Milwaukee to refuel (see After 9:37 a.m. September 11, 2001). And though the FAA has been instructing all aircraft to land at the nearest airport (see (9:45 a.m.) September 11, 2001), Ashcroft told his pilot to ignore an order to land near Detroit, and instead continue toward Washington (see 10:40 a.m. September 11, 2001). [US Congress. House. Committee On Transportation And Infrastructure, 9/21/2001; Ashcroft, 2006, pp. 117; Spencer, 2008, pp. 257-258]
Fighters Intercept Ashcroft's Plane - When Ben Sliney, the national operations manager at the FAA’s Herndon Command Center, hears that Ashcroft’s pilot is refusing to land, he notifies NORAD’s Northeast Air Defense Sector (NEADS). As a result, two F-16 fighter jets from a nearby Air National Guard base intercept Ashcroft’s plane, but they remain out of sight and undetected by its pilot. The F-16s’ pilots report to NEADS that the errant plane is a private corporate jet without any markings, which is heading for Washington and does not seem to have any intention of landing.
Sliney Wants Plane 'out of My Sky' - Ashcroft’s pilot, David Clemmer, has started broadcasting a message “in the blind,” meaning it is not intended for any specific air traffic controller, stating that the attorney general is on the plane and they are returning to Washington. The F-16 pilots notify NEADS of this, but when a NEADS officer then tells Sliney about the message, Sliney asks, “Can you guarantee me that it is indeed John Ashcroft on that plane?” The officer replies, “No sir, we cannot,” and so Sliney demands, “Then get him out of my sky!” NEADS issues the order to the two F-16 pilots that if the plane will not land voluntarily, then they must take it down. The F-16 flight lead calls the FAA’s Washington Center and arranges for one of its controllers to call the plane’s pilot and tell him that if he does not divert and land, his plane will be shot down. [Spencer, 2008, pp. 258]
Pilot Warned Plane Could Be Shot Down - The Washington Center controller tells Clemmer, “Land your plane immediately, or risk getting shot down by the US Air Force.” [Newsweek, 9/24/2001] Clemmer relays this warning to Ashcroft, telling him: “Sir, there’s a shootdown order. If we get any closer to Washington, they might blow us out of the sky.” [Ashcroft, 2006, pp. 118] Clemmer also turns to an FBI agent who has been assigned to guard Ashcroft, and says, “Well, Larry, we’re in deep kimchi here, and basically, all the rules you and I know are out the window.” He tells air traffic controllers that he is carrying the attorney general, but is worried that this information won’t get through to military commanders who control the airspace around Washington. [Newsweek, 9/24/2001] Clemmer will later recall: “We didn’t want to do anything that would jeopardize our safety or the safety of the [attorney general]. I know I didn’t want to get shot down either.”
Plane Diverted to Richmond - According to some accounts, Ashcroft finally relents, and, at the insistence of the FAA, his plane is diverted to Richmond. Ashcroft will later recall, “It was a real negotiation [with the FAA].” [Washington Post, 9/28/2001; Newsweek, 3/10/2003; Spencer, 2008, pp. 258] However, according to a 2002 FAA report, Ashcroft’s plane is diverted to Richmond “due to air traffic requests for the release of medevac aircraft in the Washington, DC, area.” [Federal Aviation Administration, 3/21/2002 pdf file] As the plane flies toward Richmond, Clemmer negotiates getting a fighter escort for it. Ashcroft will persist in his desire to reach Washington, and his plane will eventually be cleared to land in the capital (see 11:27 a.m. September 11, 2001). [Washington Post, 9/28/2001; Spencer, 2008, pp. 272]

Entity Tags: John Ashcroft, Northeast Air Defense Sector, David Clemmer, Washington Air Route Traffic Control Center, Ben Sliney

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

American Airlines issues a statement confirming that it has lost two of its aircraft in “tragic incidents this morning.” The statement identifies the aircraft as “Flight 11, a Boeing 767 en route from Boston to Los Angeles,” and “Flight 77, a Boeing 757 operating from Washington Dulles to Los Angeles.” The statement adds, “Because of the heightened security due to the nature of today’s events, American said it is working closely with US government authorities and will not release more information at this time.” [Associated Press, 2001 pdf file; Associated Press, 9/11/2001; CNN, 9/12/2001] Flight 11 hit the North Tower of the World Trade Center at 8:46 a.m. (see 8:46 a.m. September 11, 2001) and Flight 77 hit the Pentagon at 9:37 a.m. (see 9:37 a.m. September 11, 2001). [9/11 Commission, 6/17/2004]

Entity Tags: American Airlines

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

One of the FAA’s Cessna Citation V jet planes.One of the FAA’s Cessna Citation V jet planes. [Source: Unknown]Although it was recently redirected toward Richmond, Virginia, the plane carrying Attorney General John Ashcroft tries again to head to Washington, DC, and a military fighter jet arrives to escort it into the capital. [Washington Post, 9/28/2001; Federal Aviation Administration, 3/21/2002 pdf file; Ashcroft, 2006, pp. 118] Ashcroft’s plane, a small government Cessna jet, has been trying to return to Washington after an engagement in Milwaukee was aborted due to the terrorist attacks (see Shortly After 9:03 a.m. September 11, 2001). Ashcroft has ignored requests to land, and so his plane has been threatened with being shot down by the military and diverted to Richmond (see 11:11 a.m. September 11, 2001). [Newsweek, 9/24/2001; Newsweek, 3/10/2003; Spencer, 2008, pp. 257-258]
Pilot Persuaded to Head toward Washington - However, Ashcroft still wants to reach Washington. He therefore calls the Justice Department command center for assistance. Then, according to author Lynn Spencer, “With some high-level coordination,” one of the protective agents on Ashcroft’s plane “convinced the pilot to try once again to enter the city.” [Spencer, 2008, pp. 272] The pilot, David Clemmer, negotiates to have fighter jets escort the plane into Washington. [Newsweek, 9/24/2001; Washington Post, 9/28/2001]
Controller Requests Fighter Escort - The FAA’s Washington Center consequently calls the Terminal Radar Approach Control (TRACON) at Washington’s Reagan National Airport. The Washington Center controller says: “Hey, we’ve got November 4 out here. He wants to land at [Reagan Airport]. There’s some concern and they want a fighter escort.” TRACON controller Dan Creedon recognizes the plane’s N-number (specifically, N4) as belonging to one of the FAA’s jet aircraft, and confirms, “Yeah, November 4 is based out of Washington.” He then calls District of Columbia Air National Guard (DCANG) pilot Major Daniel Caine, who recently launched from Andrews Air Force Base to defend Washington (see 11:11 a.m. September 11, 2001), and tells him of the plane requesting a fighter escort. When Caine asks who is on it, Creedon replies: “I don’t know. My assumption is FAA-1 or DOT-1,” meaning FAA Administrator Jane Garvey or Transportation Secretary Norman Mineta.
DCANG Pilot Gets Langley Jets to Provide Escort - Caine says the jets launched from Langley Air Force Base (see (9:25 a.m.-9:30 a.m.) September 11, 2001) that are defending Washington (see (Between 9:49 a.m. and 11:00 a.m.) September 11, 2001) will handle this. He forwards Creedon’s request to Major Dean Eckmann, the lead pilot from Langley. Eckmann responds that the inbound plane “can have one” of his fighters. He then directs his wingman, Major Brad Derrig, to intercept it. [9/11 Commission, 12/1/2003; 9/11 Commission, 12/1/2003; Spencer, 2008, pp. 272-273] While Ashcroft’s plane is waiting for Derrig’s fighter to arrive, it is put in a holding pattern outside of Washington. [9/11 Commission, 12/17/2003 pdf file] Ashcroft’s plane will be escorted to Reagan Airport, but the time it lands at is unclear (see (12:00 p.m.) September 11, 2001). [Newsweek, 9/24/2001; Federal Aviation Administration, 3/21/2002 pdf file; USA Today, 8/13/2002; Vogel, 2007, pp. 453]

Entity Tags: John Ashcroft, Dean Eckmann, Brad Derrig, Daniel Caine, Ronald Reagan Washington National Airport, US Department of Justice, Dan Creedon, David Clemmer, Washington Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

While President Bush is at Barksdale Air Force Base in Louisiana, officials there receive reports of unidentified aircraft heading toward the base. [American History, 10/2006 pdf file] The FAA ordered that all airborne aircraft must land at the nearest airport at 9:45 a.m. (see (9:45 a.m.) September 11, 2001) and by about 12:15 p.m., US airspace is clear of all civilian air traffic, with the exception of a small number of law enforcement and emergency operations aircraft (see 12:16 p.m. September 11, 2001). [US Congress. House. Committee On Transportation And Infrastructure, 9/21/2001; Federal Aviation Administration, 4/15/2002; 9/11 Commission, 7/24/2004, pp. 29] But for the entire time Bush is at Barksdale Air Force Base, Lieutenant General Thomas Keck, the commander of the 8th Air Force at Barksdale, and White House aides traveling with the president are receiving reports of unidentified aircraft flying toward the base. According to American History magazine, “Under Threatcon Delta, and what Keck’s staff already knew of the day’s shocking events, there was a low threshold for declaring any incoming plane or object a threat.” Therefore, Keck “made sure his staff kept him closely apprised of each questionable target.… If necessary, the commander was ready to give the order to fire on any plane that threatened the base.” Whether the suspicious aircraft are identified, and the reasons they are flying toward Barksdale ever discovered, is unstated. Barksdale Air Force Base is “already a prime target because of its key fleet of B-52s,” according to American History magazine. “Attack on the base by a hijacked airliner was never among the anticipated scenarios, however, so the base’s air security was light.” [American History, 10/2006 pdf file] Administration officials will later tell the New York Times that around this time, there are two reports of international flights that are unaccounted for, and two domestic flights are seen as possible threats. [New York Times, 9/16/2001] Also while Bush is at Barksdale, a report is received that a high-speed object is heading for his ranch in Crawford, Texas, but this turns out to be a false alarm (see 1:05 p.m. September 11, 2001). [Sammon, 2002, pp. 117; Draper, 2007, pp. 142-143]

Entity Tags: Barksdale Air Force Base, Thomas Keck

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

David Israelite.David Israelite. [Source: Publicity photo]The plane carrying Attorney General John Ashcroft finally arrives in Washington, DC, landing at Reagan National Airport. [Washington Post, 9/28/2001; Federal Aviation Administration, 3/21/2002 pdf file] Ashcroft has wanted his plane, a small government Cessna jet, to return to Washington since he learned of the attacks in New York while flying out to Milwaukee (see Shortly After 9:03 a.m. September 11, 2001 and After 9:37 a.m. September 11, 2001). [Newsweek, 3/10/2003; Ashcroft, 2006, pp. 115-118] Despite his plane being instructed to land on more than one occasion (see 10:40 a.m. September 11, 2001 and 11:11 a.m. September 11, 2001), Ashcroft has insisted on returning to the capital. [USA Today, 8/13/2002; Spencer, 2008, pp. 258, 272]
Plane Lands, Passengers Met by Agents with Machine Guns - Ashcroft’s plane has finally been cleared to land in Washington, and an F-16 fighter jet escorts it in to Reagan Airport. [Washington Post, 9/28/2001; 9/11 Commission, 12/1/2003] After touching down, the plane taxies to the tarmac near Signature Aviation, the private executive aircraft terminal. When Ashcroft and the other individuals with him get off, they are met by numerous agents, some with machine guns at the ready. Apparently concerned about possible snipers, the agents quickly cover Ashcroft with a bulletproof trench coat and pass out bulletproof vests to the others with him. All of them are hustled into a hangar, where several vans are waiting. Ashcroft and his deputy chief of staff, David Israelite, get into a heavily reinforced SUV, while their colleagues disperse to other vehicles.
Ashcroft Advised to Go to Classified Site - Ashcroft calls the White House Situation Room to ask where he should go to set up operations. He is connected to National Security Adviser Condoleezza Rice, who suggests that he head to the remote, classified site, where other Justice Department personnel have gone, until it is known if any more attacks are forthcoming. Ashcroft’s vehicle heads toward the site, but due to the roads being clogged with traffic, it turns around and goes instead to the FBI’s Strategic Information and Operations Center in Washington, where Ashcroft will spend much of the rest of the day. [9/11 Commission, 12/17/2003 pdf file; Ashcroft, 2006, pp. 118-120, 129]
Conflicting Accounts of Landing Time - The time when Ashcroft’s plane lands at Reagan Airport is unclear. According to a 2002 FAA report, it lands “just before noon.” [Federal Aviation Administration, 3/21/2002 pdf file] According to USA Today, it does not arrive in Washington “until afternoon.” [USA Today, 8/13/2002] And a federally funded report on the emergency response to the Pentagon attack will claim that an unidentified aircraft—later determined to be Ashcroft’s plane—is approaching Washington and leads to an evacuation of the Pentagon site at around 2:00 p.m. (see (2:00 p.m.) September 11, 2001). [US Department of Health and Human Services, 7/2002, pp. A30; Vogel, 2007, pp. 453] Ashcroft’s plane is one of the last aircraft to land in the United States on this day, according to the Washington Post. [Washington Post, 9/28/2001]

Entity Tags: John Ashcroft, David Israelite, Condoleezza Rice

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Several of the hijackers have tickets to continue from the destinations of their 9/11 flights. However, they do not take the flights, as all air traffic has been grounded in the US (see (9:26 a.m.) September 11, 2001), and they are presumed to have died in the 9/11 attacks. Flight 77 hijackers Nawaf and Salem Alhazmi, and Flight 175 hijackers Fayez Ahmed Banihammad, Mohand Alshehri, and Hamza Alghamdi are to fly from Los Angeles to San Francisco. Flight 93 hijacker Ahmed Alhaznawi is to continue from San Francisco to San Diego, whereas Ziad Jarrah is to continue to Las Vegas. Alghamdi also has tickets for flights later in September (see September 20-29, 2001). [Federal Bureau of Investigation, 10/2001, pp. 233, 238, 242 246, 288 pdf file]

Entity Tags: Salem Alhazmi, Ziad Jarrah, Nawaf Alhazmi, Hamza Alghamdi, Fayez Ahmed Banihammad, Ahmed Alghamdi, Mohand Alshehri

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

US airspace is clear of all civilian air traffic, with the exception of a small number of law enforcement and emergency operations aircraft. Otherwise, only military aircraft are airborne. [Federal Aviation Administration, 9/18/2001; Federal Aviation Administration, 4/15/2002; USA Today, 8/12/2002] The FAA’s Command Center in Herndon, Virginia, announces that the airspace has been successfully shut down. [Spencer, 2008, pp. 269] At 9:26 a.m., the Command Center ordered a national ground stop that prevented any aircraft from taking off (see (9:26 a.m.) September 11, 2001), and at 9:45 a.m. it ordered FAA facilities to instruct all aircraft to land at the nearest airport (see (9:45 a.m.) September 11, 2001). Since then, about 4,500 commercial and general aviation aircraft have landed without incident. This is the first time ever that all civilian aircraft in the United States have been grounded. [US Congress. House. Committee On Transportation And Infrastructure, 9/21/2001; Federal Aviation Administration, 3/21/2002 pdf file; 9/11 Commission, 7/24/2004, pp. 29] Author Pamela Freni will later comment that this clearing of the skies was “a tremendous feat accomplished by a huge team that had never even practiced this part of the game before.” Frank Hatfield, the air traffic division manager for the FAA’s eastern region, will comment: “What we did on September 11 was done amazingly well. It was almost like World War II, the way the airplanes were handled.” [Freni, 2003, pp. 69] At 12:30 p.m., the FAA will report that there are 50 flights in US airspace, but none of them are reporting any problems. [CNN, 9/12/2001]

Entity Tags: Federal Aviation Administration, Frank Hatfield

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Attorney General John Ashcroft arrives at the FBI’s Strategic Information and Operations Center (SIOC), located on the fifth floor of its Washington, DC, headquarters. [CNN, 11/20/1998; 9/11 Commission, 12/17/2003 pdf file; Ashcroft, 2006, pp. 120] Ashcroft has returned to Washington after his scheduled engagement in Milwaukee had to be aborted due to the terrorist attacks (see Shortly After 9:03 a.m. September 11, 2001). [Newsweek, 9/24/2001; Newsweek, 3/10/2003]
Ashcroft Heads to SIOC instead of Remote, Classified Site - After his plane landed at Reagan National Airport (see (12:00 p.m.) September 11, 2001), Ashcroft was advised by National Security Adviser Condoleezza Rice to head to the remote, classified site, where other Justice Department personnel had gone. But because the roads were clogged with traffic, at the recommendation of Deputy Attorney General Larry Thompson, Ashcroft and his deputy chief of staff, David Israelite, turned around and headed instead toward the SIOC. While on his way to the SIOC, Ashcroft ordered that senior Justice Department officials like Thompson, who was at the remote, classified site, meet him at the center. Ashcroft will later estimate that he arrives at the SIOC sometime between 1:00 p.m. and 2:00 p.m. [9/11 Commission, 12/17/2003 pdf file; Ashcroft, 2006, pp. 118-120]
Sophisticated Command Center Can Manage Multiple Crises - The FBI’s new, upgraded SIOC officially opened in November 1998. [CNN, 11/20/1998; Federal Bureau of Investigation, 1/18/2004] The windowless, high-tech command center is 30,000 square feet in size. [Ashcroft, 2006, pp. 120] It can seat 380 people, includes 20 rooms to support its operations, and is equipped with sophisticated computers and communications equipment. It functions as a 24-hour watch post, a crisis management center, and an information processing center. It is capable of handling up to five crises at once. [CNN, 11/20/1998; Federal Bureau of Investigation, 1/18/2004] The SIOC was operational “[w]ithin minutes” of the terrorist attacks in New York and Washington, according to the FBI, and provides “analytical, logistical, and administrative support” for the FBI’s teams on the ground in New York, Pennsylvania, and at the Pentagon. [Federal Bureau of Investigation, 2003] Ashcroft will remain at the SIOC throughout the day, along with most of the FBI and Justice Department’s top officials (see (2:00 p.m.-8:30 p.m.) September 11, 2001). [Los Angeles Times, 9/12/2001; Ashcroft, 2006, pp. 129]

Entity Tags: Strategic Information Operations Center, John Ashcroft

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Logan Walters.Logan Walters. [Source: SCF Partners]While he is at Barksdale Air Force Base in Louisiana, President Bush receives an intelligence report from the US Strategic Command (Stratcom), informing him that a high-speed object is heading for his ranch in Crawford, Texas. It is already more than 45 minutes since US airspace had been cleared of all aircraft except military and emergency flights (see 12:16 p.m. September 11, 2001). Bush orders an underling to notify everyone at the ranch about this. [New Yorker, 9/25/2001; Sammon, 2002, pp. 117; CBS News, 9/11/2002] In the White House Situation Room, they are also informed of the rogue aircraft. Logan Walters, who is Bush’s personal aide, calls the ranch’s caretaker and tells him, “Get as far away from there as you can.” Senior national security official Franklin Miller then receives a phone call informing him that a combat air patrol (CAP) has been established over the ranch. [Draper, 2007, pp. 142] (A CAP is an aircraft patrol with the purpose of intercepting and destroying hostile aircraft before they reach their targets. [US Department of Defense, 4/12/2001] ) Miller heads to the Presidential Emergency Operations Center (PEOC) below the White House to ask Deputy National Security Adviser Stephen Hadley about the CAP. Both men agree that it seems unnecessarily excessive. When Miller returns to the Situation Room, he sets about calling off the CAP, but finds that it wasn’t even established to begin with, and that, furthermore, the report of a rogue aircraft was a false alarm. [Draper, 2007, pp. 143] A threat to Air Force One had allegedly been received earlier on (see 10:32 a.m. September 11, 2001), but this too is later deemed to have been a false alarm. [9/11 Commission, 7/24/2004, pp. 554]

Entity Tags: Stephen J. Hadley, Logan Walters, US Strategic Command, Franklin Miller, George W. Bush

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

James Schwartz.James Schwartz. [Source: Arlington County, Virginia]Firefighting and other operations are severely disrupted when the Pentagon site is evacuated due to a report of an unidentified aircraft heading toward the Pentagon. Firefighters have to abandon their equipment and run several hundred yards to protected areas. [US Department of Health and Human Services, 7/2002, pp. A16 and A30] Assistant Fire Chief James Schwartz orders the evacuation after the control tower at Washington’s Reagan National Airport notifies the Arlington County Emergency Communications Center (ECC) of an inbound aircraft that is not identifying itself and is heading up the Potomac River at a high rate of speed. It is not known if this is a hijacked plane, but no aircraft other than military jets are now supposed to be in the air. The ECC then notifies Schwartz at the Pentagon. By the time he orders the evacuation, the aircraft is reportedly just two minutes away. [US Department of Health and Human Services, 7/2002, pp. A30 and A52; Creed and Newman, 2008, pp. 187] At one point, the controllers at Reagan Airport are reporting that the plane has disappeared from radar, though they do not say why they think this is. [Creed and Newman, 2008, pp. 191]
Approaching Aircraft Is 'Friendly' - The unidentified aircraft is soon determined to be “friendly.” [Fire Engineering, 11/2002; Creed and Newman, 2008, pp. 193] According to the Arlington County After-Action Report, it turns out to have been a government aircraft flying Attorney General John Ashcroft back to Washington. [US Department of Health and Human Services, 7/2002, pp. A30 and C52; Vogel, 2007, pp. 453] However, a 2002 FAA report will state that Ashcroft’s plane landed in Washington “just before noon” (see (12:00 p.m.) September 11, 2001). [Federal Aviation Administration, 3/21/2002 pdf file] If that report is correct, then the identity of the approaching aircraft is unclear.
Emergency Operations Disrupted - The firefighters and other emergency responders return to the Pentagon and resume their activities, but the evacuation has significantly disrupted firefighting operations, giving fires in some areas 30 minutes to gain ground. [US Department of Health and Human Services, 7/2002, pp. A16; Creed and Newman, 2008, pp. 193-194] The FBI’s evidence recovery operation has also been disrupted. [Creed and Newman, 2008, pp. 191]
Evacuation Avoidable, Caused by Loss of FBI Presence - This evacuation is later determined to have been avoidable, and only necessary because of the loss of a senior FBI presence at the incident command post (ICP) at the Pentagon, which means there is no way for the ICP to verify whether the approaching aircraft is “friendly” or not. This loss is due to the FBI having relocated to the Virginia State Police Barracks shortly after midday (see (12:15 p.m.) September 11, 2001). The Arlington County After-Action Report will later conclude, “Friendly aircraft, carrying US government executives and escorted by fighter aircraft, should not have been cause for evacuation.” A previous evacuation of the Pentagon site due to reports of an approaching unidentified aircraft occurred around 10:15 a.m. (see (10:15 a.m.-10:38 a.m.) September 11, 2001), and a third similar evacuation will occur on the morning of September 12 (see (10:00 a.m.) September 12, 2001). [US Department of Health and Human Services, 7/2002, pp. A30-A31; Fire Engineering, 11/2002]

Entity Tags: John Ashcroft, Ronald Reagan Washington National Airport, James Schwartz, Arlington County Emergency Communications Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

James L. Jones.James L. Jones. [Source: US Marine Corps]The Navy establishes a new command center at the Navy Annex in Arlington, Virginia, after its original command center was destroyed in the attack on the Pentagon. The original Navy Command Center, located on the first floor of the Pentagon, provided Navy leaders with timely information and intelligence about operations around the world. But it was destroyed, and many of its personnel died, when the Pentagon was hit (see 9:37 a.m. September 11, 2001 and 9:37 a.m. September 11, 2001). [Washington Post, 1/20/2002; Goldberg et al., 2007, pp. 133] Reportedly, 70 percent of the Navy’s spaces in the Pentagon were damaged or destroyed in the Pentagon attack. [Navy Times, 10/1/2001]
Navy Invited to Join Marines at Navy Annex - General James Jones, the commandant of the Marine Corps, therefore invited several of his Navy counterparts and their staffs to co-locate with the Marine Corps at the Navy Annex. [Sea Power, 1/2002] The Navy Annex is a huge building located a few hundred yards uphill from the Pentagon. It has enough room for 6,000 employees. Currently, about 100 Navy personnel work in it, and most of the space is used by the Marine Corps. [American Forces Press Service, 9/24/2001; Goldberg et al., 2007, pp. 14; GlobalSecurity (.org), 5/7/2011] It is the location of the Marine Corps Command Center. [Sea Power, 1/2002] Admiral William Fallon, the vice chief of naval operations, has consequently made arrangements for the Navy’s leadership and support personnel to move to the Navy Annex. [Goldberg et al., 2007, pp. 133]
Building Manager Unhappy about Moving People to Navy Annex - At around 3:00 p.m., Coneleous Alexander, a building manager at the Navy Annex, learns from one of the Marine Corps administrative managers of the plan to relocate the Navy Command Center to his building. The new command center will be set up in an area on the fourth floor that, Alexander will later say, “had been demolished for use by the build out for ballistic missiles.” [Naval Historical Center, 12/21/2001] It is unclear from Alexander’s account whether he means that missiles are being stored at the Navy Annex, or is referring to the Ballistic Missile Defense Organization, which has been housed at the Navy Annex since February this year. [US Department of Defense, 11/30/2001; US Air Force Academy, 5/2/2002] Alexander is unsure whether it is a good idea to move personnel to the Navy Annex. One reason for his uncertainty, he will say, is “the ballistic missiles” being there. He thinks a better choice would be to move people to Henderson Hall, the Marine Corps headquarters, which is located next to the Navy Annex.
Only Mission-Essential Personnel Allowed into Building - All the same, Marines start moving equipment into the Navy Annex, and maintenance crews set up portable air conditioners and exhaust fans for the Navy’s new command center there. It is decided that, due to the fear of another attack, only mission-essential personnel may enter the building. [Naval Historical Center, 12/21/2001; Goldberg et al., 2007, pp. 133] While some Navy staffs will be able to promptly return to their spaces at the Pentagon, others have to temporarily move to offices at locations that, as well as the Navy Annex, include the Washington Navy Yard and Northern Virginia’s Crystal City office complex. [Navy Times, 10/1/2001]

Entity Tags: US Department of the Navy, Coneleous Alexander, US Department of the Marines

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Susan Mcelwain, who lives two miles from the Flight 93 crash site, had seen a small jet plane flying very low overhead as she was driving home. She later recalls that it had been “heading right to the point where Flight 93 crashed and must have been there at the very moment it came down.” But it was only later in the afternoon, after returning home and turning on the TV, that she’d realized what she’d seen was connected to the attacks in New York and Washington. While she was confused that a Boeing 757—not a small jet plane—was being reported as having gone down near where she’d been, she’d then realized that the small plane was flying in a different direction to that being described for Flight 93. So she got her husband to tell the police about what she’d witnessed. Consequently, late in the evening, the FBI turns up to talk to her about it. Yet, as Mcelwain later recalls, “They did not want my story.” They keep asking her how big the plane she’d seen was. When she tells them it was small, not much bigger than her van, one of the agents tells her, “You don’t know what a 757 looks like.” She retorts, “Don’t be condescending towards me. If you don’t want to believe me, that’s fine, but I thought I should report what I saw. You ought to know there was something else in the air at the same time this was going on. We want to make sure it was ours and not somebody else’s.” After this, she will recall, the agent “did seem to get a little nicer. Told me that it was a white Learjet. Somebody was taking pictures. And I said, ‘Before the crash?’ and he says, ‘Well, we’ve got to go,’ and that was the end of it.” [Bergen Record, 9/14/2001; Mirror, 9/12/2002; Lappe and Marshall, 2004, pp. 38-40] Numerous other witnesses also saw a small jet plane flying above the crash site around the time Flight 93 reportedly went down (see (Before and After 10:06 a.m.) September 11, 2001).

Entity Tags: Susan Mcelwain, Federal Bureau of Investigation

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Flight 175 hijacker Hamza Alghamdi has a ticket to fly from Rome to Casablanca, Morocco, and another to fly from Casablanca to Riyadh, Saudi Arabia, on September 20. However, his flight to Casablanca is scheduled to arrive after his flight from Casablanca departs. He is also scheduled to fly from Riyadh to Damman, Saudi Arabia, on September 29. Alghamdi and several other hijackers also had tickets to continue from the destinations of their apparent suicide flights on 9/11 to other cities in the US (see Afternoon September 11, 2001). [Federal Bureau of Investigation, 10/2001, pp. 288, 296 pdf file]

Entity Tags: Hamza Alghamdi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The Independent carries a story entitled, “Unanswered Questions: The Mystery of Flight 93,” a rare critique of the official version of events around that plane’s crash. Most of the information is a summation of what was reported before. However, there is one interesting new theory. Theorizing why witnesses did not see smoke from the faltering plane, the article points to the 1996 research of Harvard academic Elaine Scarry, “showing that the Air Force and the Pentagon have conducted extensive research on ‘electronic warfare applications’ with the possible capacity to intentionally disrupt the mechanisms of an aeroplane in such a way as to provoke, for example, an uncontrollable dive. Scarry also reports that US Customs aircraft are already equipped with such weaponry; as are some C-130 Air Force transport planes. The FBI has stated that, apart from the enigmatic Falcon business jet, there was a C-130 military cargo plane within 25 miles of the passenger jet when it crashed (see September 14, 2001). According to the Scarry findings, in 1995 the Air Force installed ‘electronic suites’ in at least 28 of its C-130s—capable, among other things, of emitting lethal jamming signals.” [New York Times Magazine, 11/19/2000; Independent, 8/13/2002]

Entity Tags: Pentagon, Central Intelligence Agency, Elaine Scarry

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

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