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Context of '(Shortly After 9:36 a.m.) September 11, 2001: Deputy Chief of Staff Heads to the White House Bunker, Prompted by Call from Clinton Administration Official'

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George W. Bush taking the oath of office.George W. Bush taking the oath of office. [Source: White House/ Wally McNamara]George W. Bush is inaugurated as president, replacing President Bill Clinton. Bush is sworn in after a tumultuous, sharply disputed election that ended with a US Supreme Court decision in his favor (see 9:54 p.m. December 12, 2000). He takes the oath of office on the same Bible his father, George H.W. Bush, used in his own 1989 inauguration; the oath is administered by Chief Justice William Rehnquist. In his brief inaugural address, delivered outside the US Capitol, Bush asks Americans to “a commitment to principle with a concern for civility.… Civility is not a tactic or a sentiment. It is the determined choice of trust over cynicism, of community over chaos.” In words apparently chosen to reflect on the criticisms surrounding former President Clinton and his notorious affair with White House intern Monica Lewinsky, Bush says, “I will live and lead by these principles—to advance my convictions with civility, to pursue the public interest with courage, to speak for greater justice and compassion, to call for responsibility, and try to live it as well.” He continues addressing the American people, saying: “I ask you to be citizens. Citizens, not spectators. Citizens, not subjects. Responsible citizens, building communities of service and a nation of character.” At a post-ceremonial luncheon, Bush issues a series of executive orders, some designed to block or roll back several Clinton-era regulations. He also acknowledges that because of the election turmoil, many Americans believe “we can’t get anything done… nothing will happen, except for finger-pointing and name-calling and bitterness.” He then says: “I’m here to tell the country that things will get done. Republicans and Democrats will come together to do what’s right for America.” [New York Times, 1/21/2001]
Thousands of Protesters - Thousands of protesters line the streets during Bush’s ceremonial drive to the Capitol, a fact not heavily reported by many press outlets. Salon reports, “Not since Richard Nixon paraded down Pennsylvania Avenue in 1973 has a presidential inauguration drawn so many protesters—and last time, people were out to protest the Vietnam War.” Though Capitol Police refuse to estimate the size of the crowd lining the street, Salon reports that “many thousands of protesters were in evidence.” Liz Butler of the Justice Action Movement, the umbrella organization that helped coordinate the protests, says: “The level of people on the streets shows that people are really upset about lack of democratic process. They took it to the streets. We saw tens of thousands. We saw far more protesting Bush than supporting him.” Some of the people on the streets are Bush supporters, but many more are not, and carry signs such as “Bush Cheated,” “Hail to the Thief,” “Bush—Racism,” “Bushwhacked by the Supremes,” and others. The crowd, though outspoken in its protests and unrestrained in its heckling of Bush and Vice President Dick Cheney, is generally peaceful, and no serious violence is reported, though a few minor altercations do take place, and large contingents of police in riot gear—including personnel from every police department in the District of Columbia as well as the Bureau of Alcohol, Tobacco and Firearms and from departments in Maryland and Virginia—are on hand. At least one protester throws an egg at the limousine transporting Bush, Cheney, and their families to the inaugural ceremonies; perhaps in response to the protests, Bush breaks with tradition laid down by earlier presidents and does not walk any large portion of the parade route. Nine people are arrested for disorderly conduct, most for allegedly throwing bottles and other debris. Bulter says: “Of course, we’re ashamed that Bush has decided to be a ‘uniter’ by uniting people against him. They all chose to come out in the freezing rain—even the weather couldn’t stop these people.” Protester Mary Anne Cummings tells a reporter: “I think it’s important to remind the incoming administration the country does not want a right-wing mandate. They did not vote for a right-wing mandate.” [Salon, 1/20/2001; CNN, 1/20/2001; New York Times, 1/21/2001] Thousands of protesters march in San Francisco, Los Angeles, and other cities as well. [CNN, 1/20/2001]

The location of the Presidential Emergency Operations Center.The location of the Presidential Emergency Operations Center. [Source: Space Imaging]Joseph Hagin, the White House deputy chief of staff for operations, runs a training exercise for a number of senior White House staffers in which the staffers are made aware of and shown to the Presidential Emergency Operations Center (PEOC), a bunker below the White House where numerous government officials will go on September 11 to respond to the terrorist attacks. Josh Bolten, the White House deputy chief of staff for policy, will later recall that at some time before September 11, “the other deputy chief of staff [i.e. Hagin] had run an exercise for a bunch of us on the senior staff of what happens in a crisis.” In the exercise, the senior staffers find out “who was supposed to go to the bunker [i.e. the PEOC]” in a crisis and they also visit the PEOC. Bolten will not say which staffers, other than him, take part in the exercise. [C-SPAN, 10/6/2013]
Exercise Possibly Held Shortly before 9/11 - He will also not say when the exercise is held, but presumably it takes place sometime after George W. Bush is inaugurated as president, near the end of January this year (see January 20, 2001). [BBC, 1/20/2001; CNN, 1/20/2001] It is possible it takes place just two weeks before 9/11: Mary Matalin, a counselor to Vice President Dick Cheney, will write that “a couple [of] weeks [before September 11], I had visited this underground dungeon [i.e. the PEOC] for my top-level security clearance training.” It is unclear, however, if she is referring to the exercise Bolten describes. [Carville and Matalin, 2014, pp. 140-141]
PEOC Is a 'Nerve Center' on September 11 - It is apparently fortunate that Hagin runs the exercise for the senior White House staffers, since numerous government officials, including Bolten and Matalin, will go to the PEOC on September 11 to respond to the terrorist attacks. [CNN, 9/11/2002; Mother Jones, 5/24/2009] That day, the PEOC will be “the nerve center for America’s response to the unprecedented attacks,” according to the London Telegraph. [Daily Telegraph, 9/10/2011] As a result of the “pretty casual training” that Hagin conducts, Bolten will say, “I did know the bunker and knew where to go” on September 11.
White House Staffers Were Often Unaware of the PEOC - It is also apparently quite unusual for White House staffers to know about the existence of the PEOC. Steve Ricchetti, who served as deputy White House chief of staff during the Clinton administration, will tell Bolten that during the Clinton administration, “it had been in some cases months and years before people were briefed on the existence of [the PEOC]… because nobody ever thought the US itself would be under attack.” The PEOC, Bolten will comment, “was kind of an artifact of the bygone Cold War era and of no particular use to a current White House.” [C-SPAN, 10/6/2013] Its use by government officials on September 11 will in fact be its “first test in an actual emergency,” according to CNN. [CNN, 9/11/2002] “[N]o one alive remembers using it for its intended purpose,” Matalin will write, “which only drew our attention to the fact… that [9/11] was a unique event in our nation’s history.” [Carville and Matalin, 2014, pp. 141]

Entity Tags: Joshua Bolten, Mary Matalin, Joseph W. Hagin, Steve Ricchetti

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

James Scott, a Secret Service special agent assigned to the vice presidential protective division, sees the television coverage of the plane crash at the World Trade Center and alerts other Secret Service agents protecting Vice President Dick Cheney to the incident. Scott is the “on-duty shift whip” for Cheney’s Secret Service detail. [United States Secret Service, 10/1/2001] His current location is unstated, but he is presumably at the Joint Operations Center (JOC) at the White House. The JOC monitors the White House complex and constantly tracks the location of every “protected person,” including the president and the vice president. [New York Daily News, 12/22/1997; National Geographic, 9/27/2004] After he sees “the aircraft crash on television network news,” Scott will later recall, he “alerted the working shift.” Presumably he does this in a phone call or over his radio. [United States Secret Service, 10/1/2001] The “working shift” includes the “body men” around a Secret Service protectee, according to journalist and author Ronald Kessler. “The normal working shift,” Kessler will write, “consists of a shift leader or whip”—in this case, Scott—“and four shift agents.” [Kessler, 2009, pp. 80-81] However, although he contacts the members of the working shift at this time, Scott will only head to the West Wing of the White House and discuss the crisis with them in person at around 9:30 a.m. (see (9:30 a.m.) September 11, 2001). And he will not evacuate Cheney from his office in the West Wing until around 9:36 a.m., according to some accounts, after he learns of an unidentified aircraft flying toward the White House (see (9:36 a.m.) September 11, 2001). [United States Secret Service, 10/1/2001; United States Secret Service, 11/17/2001 pdf file; 9/11 Commission, 7/24/2004, pp. 39-40; Gellman, 2008, pp. 115] Around the time that Scott alerts the members of the working shift to the crash in New York, a Secret Service agent posted at the door of Cheney’s office (who is presumably a member of the working shift) also receives a phone call from the Secret Service’s intelligence division, informing him that the aircraft that hit the WTC was a passenger jet, according to Cheney’s chief speechwriter, John McConnell, who is with the agent (see (8:50 a.m.) September 11, 2001). [Hayes, 2007, pp. 329-330]

Entity Tags: James Scott, US Secret Service

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Steve Ricchetti.Steve Ricchetti. [Source: C-SPAN]Josh Bolten, the deputy White House chief of staff, receives a phone call from Steve Ricchetti, who served as deputy White House chief of staff during the Clinton administration and who checks whether Bolten is aware of the Presidential Emergency Operations Center (PEOC), a bunker below the White House where numerous government officials will later convene to respond to the terrorist attacks. With White House chief of staff Andrew Card traveling with President Bush in Florida, Bolten is the acting chief of staff at the White House this morning. He has run the senior staff meeting and, after the meeting ends, returns to his office and sees the coverage of the first crash at the World Trade Center on television. Also, when he gets back to his office, Bolten will later recall, “the phone was ringing on the inside line on a number that I don’t think I’d given out to anybody.” “I probably wasn’t even aware I had an inside line,” Bolten will add. He answers the phone and finds the caller is Ricchetti, who he will describe as “a very nice guy who I didn’t know well,” but who had been “very kind to me in the transition.” Ricchetti asks Bolten, “Are you watching TV?” Bolten says he is and Ricchetti asks, “Do you see what’s going on?” Bolten says, “Yes.” Ricchetti then asks, “Do you know about the bunker?” [C-SPAN, 10/6/2013] He is referring to the PEOC, a bunker under the East Wing of the White House that is protected by vault doors and was designed to withstand the effects of a nuclear blast. [New York Times, 9/16/2001; Associated Press, 10/5/2010; Daily Mail, 10/19/2011] Fortunately, Bolten visited the PEOC during a training exercise and so he knows what it is and where it is located (see (Between February and August 2001)). After the call ends, Bolton will head to the White House Situation Room to see if he can find out more about the crash at the WTC (see (9:03 a.m.-9:05 a.m.) September 11, 2001). Apparently influenced by his conversation with Ricchetti, he will later head to the PEOC and then spend much of the rest of the day there with Vice President Dick Cheney and other government officials (see (Shortly After 9:36 a.m.) September 11, 2001). Ricchetti “did a very graceful thing in calling me and trying to alert me to [the PEOC],” Bolten will comment. [C-SPAN, 10/6/2013]

Entity Tags: Joshua Bolten, Steve Ricchetti

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Josh Bolten.Josh Bolten. [Source: ONE]Josh Bolten, the deputy White House chief of staff, learns of the second plane hitting the World Trade Center and then, according to his own account, goes and tells National Security Adviser Condoleezza Rice what has happened. With many of President Bush’s senior staff members, including White House chief of staff Andrew Card, traveling with the president in Florida, Bolten is the acting chief of staff at the White House this morning. He has run the senior staff meeting and, after the meeting ended, noticed the coverage of the first crash at the WTC on the television in his office. He’d thought the crash was a “freak accident,” he will later comment. “But then,” he will say, “the TV pictures kind of made me wonder.” Bolten went down to the White House Situation Room to see if he could learn anything more. The Situation Room, according to Bolten, “is supposed to be the information nerve center of the White House, where they are monitoring all of the TV stations, all the intelligence sources.” It is “where the Defense Department and CIA and everybody funnels in information to the president and to the White House.” After he enters the Situation Room, Bolten learns of Flight 175 hitting the second WTC tower, presumably seeing it live on television at 9:03 a.m. (see 9:03 a.m. September 11, 2001). “[I]t was at that moment that I realized this is not an accident,” he will recall. Bolten will say that he then heads into the conference area of the Situation Room, where Rice is conducting a meeting with her senior directors. After he enters the room, Rice says, “Here’s Josh Bolten,” and then starts introducing him to her senior directors. Bolten will say he gives Rice “the timeout signal” and asks her to step outside the room with him. He then tells her, “A second plane has hit; this is not an accident, it is an attack.” [C-SPAN, 10/6/2013] Rice, however, will contradict Bolten’s account. In interviews in which she discusses this morning’s events, she will make no mention of Bolten coming into her senior directors’ meeting. She will say she learns a second plane has hit the WTC not from Bolten but from her executive assistant, Tony Crawford, who comes into her meeting and hands her a note that tells her about the crash (see (9:04 a.m.) September 11, 2001). [White House, 10/24/2001; White House, 11/1/2001; BBC Radio 4, 8/1/2002 pdf file; White House, 8/6/2002] Bolten will say that after he tells Rice about the crash, the two of them head upstairs to Vice President Dick Cheney’s office and talk to Cheney there (see (Shortly After 9:03 a.m.) September 11, 2001). [C-SPAN, 10/6/2013]

Entity Tags: Condoleezza Rice, Joshua Bolten

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Ashley Estes.Ashley Estes. [Source: Eric Draper / White House]Vice President Dick Cheney is taken by the Secret Service from his White House office toward the Presidential Emergency Operations Center (PEOC) below the East Wing of the White House around this time, according to some accounts, although other accounts, including the 9/11 Commission Report, will state that he is evacuated from his office about half an hour later. [New York Times, 9/13/2001; Daily Telegraph, 12/16/2001; ABC News, 9/14/2002; Clarke, 2004, pp. 1-2; 9/11 Commission, 7/24/2004, pp. 39-40]
bullet The Secret Service evacuates Cheney from his office “[j]ust after 9 a.m.,” according to ABC News. At this time, “two or three agents came in and told him, ‘Sir, you have to come with us.’” [ABC News, 9/14/2002]
bullet New York Times columnist William Safire will write, two days after 9/11, that Cheney is evacuated at 9:03 a.m., after he sees Flight 175 crashing into the World Trade Center live on television (see 9:03 a.m. September 11, 2001). “At that moment,” according to Safire, “his Secret Service detail grabbed him and hurried him down to [the] PEOC.” [New York Times, 9/13/2001]
bullet Britain’s Daily Telegraph will report that at about 9:05 a.m., around the time when President Bush is informed of the second plane crash in New York (see (9:07 a.m.) September 11, 2001), “a squad of Secret Service agents stormed into the office of Vice President Dick Cheney,” seizes the vice president, and carries him down to the PEOC. [Daily Telegraph, 12/16/2001]
bullet White House counterterrorism chief Richard Clarke will indicate that Cheney is evacuated shortly after the second plane hits the WTC. Clarke will write that after he learns of the second attack, he briefly talks to Cheney in the vice president’s office (see (9:05 a.m.) September 11, 2001). As he leaves the room, he notices Cheney gathering up his papers and then sees eight Secret Service agents in Cheney’s outer office, “ready to move to the PEOC.” [Clarke, 2004, pp. 1-2]
bullet President Bush’s personal secretary, Ashley Estes, will recall seeing Secret Service agents running down the hallway, carrying Cheney along, after she watches the second plane hit the WTC on television at 9:03 a.m. [White House, 8/29/2002]
Cheney will describe the urgency with which his Secret Service agents move him out of his office, recalling that they “came in and said, ‘Sir, we have to leave immediately,’ and grabbed me… and they hoisted me up and moved me very rapidly down the hallway, down some stairs, through some doors, and down some more stairs into an underground facility under the White House.” [Meet the Press, 9/16/2001]
Some Accounts Consistent with Early Evacuation Time - Some accounts, while not specifically describing Cheney being hurried away from his office by the Secret Service, will be consistent with the vice president being evacuated around the time of the second attack in New York. White House adviser Karl Rove, who is with the president in Florida, will tell NBC News that when Bush tries phoning Cheney at around 9:16 a.m., he is unable to contact him because “the vice president was being… grabbed by a Secret Service agent and moved to the bunker” (see (9:16 a.m.-9:29 a.m.) September 11, 2001). [MSNBC, 9/11/2002] And Transportation Secretary Norman Mineta will say that when he arrives at the PEOC, between around 9:20 a.m. and 9:27 a.m., Cheney is already there (see (Between 9:20 a.m. and 9:27 a.m.) September 11, 2001). [MSNBC, 9/11/2002; 9/11 Commission, 5/23/2003; Academy of Achievement, 6/3/2006] However, other accounts, including the 9/11 Commission Report, will state that Cheney is evacuated from his office a significant time after the second attack, at around 9:36 a.m. (see (9:36 a.m.) September 11, 2001). [United States Secret Service, 11/17/2001 pdf file; Newsweek, 12/30/2001; 9/11 Commission, 7/24/2004, pp. 39-40; Gellman, 2008, pp. 115]

Entity Tags: Norman Mineta, Karl C. Rove, Ashley Estes, Richard A. Clarke, US Secret Service, Richard (“Dick”) Cheney

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Special Agent James Scott, a member of Vice President Dick Cheney’s Secret Service detail, heads to the West Wing of the White House and discusses the ongoing crisis with the members of Cheney’s detail posted there. Scott, the “on-duty shift whip” for Cheney’s Secret Service detail, has learned of the attacks in New York and has been discussing emergency plans with a supervisor (see (Shortly After 8:48 a.m.) September 11, 2001 and (Shortly After 9:03 a.m.) September 11, 2001). [United States Secret Service, 10/1/2001] Although his location is unstated, Scott is presumably at the Joint Operations Center at the White House, where the Secret Service constantly monitors the movements of every “protected person,” including the vice president. [New York Daily News, 12/22/1997; National Geographic, 9/27/2004] Scott will later recall that at “approximately 9:30 a.m.,” following his discussions with the supervisor, he heads down to the West Wing, where Cheney’s office is located. He will say that he discusses the “heightened alert” and reviews the “contingency plan” with the shift agents posted there. After he has finished briefing the agents, Scott stays near the door to Cheney’s office. He will recall that he subsequently evacuates Cheney from his office, apparently at around 9:36 a.m., after learning of an unidentified aircraft flying toward the White House (see (9:36 a.m.) September 11, 2001). [United States Secret Service, 10/1/2001; United States Secret Service, 11/17/2001 pdf file]

Entity Tags: US Secret Service, James Scott

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A supervisor at Washington’s Reagan National Airport calls the Secret Service Joint Operations Center (JOC) and warns it about an unidentified aircraft that is heading toward the White House. [Federal Aviation Administration, 9/14/2001; Federal Aviation Administration, 9/17/2001 pdf file; 9/11 Commission, 7/24/2004, pp. 9] Controllers at Reagan Airport have just been contacted by controllers at Washington Dulles International Airport, and notified of the unidentified aircraft, later determined to be Flight 77, approaching Washington (see (9:33 a.m.) September 11, 2001). [Washington Post, 9/11/2001; 9/11 Commission, 8/26/2004, pp. 33]
Supervisor Calls Secret Service - Immediately after he learns of this aircraft, Victor Padgett, the operations supervisor at the Terminal Radar Approach Control (TRACON) at Reagan Airport, picks up a direct line to the White House and informs the Secret Service JOC there: “We have a target five [miles] west. He’s turning south but he’s still on our scope. We’re not talking to him. It’s definitely a suspicious aircraft.” [Federal Aviation Administration, 9/14/2001; Spencer, 2008, pp. 146] According to the 9/11 Commission, this is “the first specific report to the Secret Service of a direct threat to the White House.” [9/11 Commission, 7/24/2004, pp. 39] Padgett provides the Secret Service with continuous updates on the aircraft’s actions. [Federal Aviation Administration, 9/14/2001; Federal Aviation Administration, 9/17/2001 pdf file] After traveling almost 10 miles south of Reagan Airport, the aircraft turns back toward Washington and again appears to be heading for the White House. Padgett tells the Secret Service: “What I’m telling you, buddy, if you’ve got people, you’d better get them out of there! And I mean right g_ddamned now![Spencer, 2008, pp. 158] (People will begin rapidly evacuating from the White House at about 9:45 a.m. (see (9:45 a.m.) September 11, 2001). [CNN, 9/11/2001; CNN, 9/12/2001]
Cheney Not Evacuated - According to the 9/11 Commission, when Padgett initially calls the JOC, “No move [is] made to evacuate the vice president” from his White House office. The officer who takes the call will explain, “[I was] about to push the alert button when the tower advised that the aircraft was turning south and approaching Reagan National Airport.” According to the Commission, Vice President Dick Cheney is not evacuated until “just before 9:36” (see (9:35 a.m.) September 11, 2001 and (9:36 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 39] (However, other accounts indicate he was evacuated earlier on, shortly after 9:00 a.m. (see (Shortly After 9:03 a.m.) September 11, 2001). [New York Times, 9/13/2001; ABC News, 9/14/2002] ) A supervisor at Dulles Airport also contacts the Secret Service around this time to notify it of the approaching aircraft (see (9:33 a.m.) September 11, 2001). [Federal Aviation Administration, 9/17/2001 pdf file]

Entity Tags: US Secret Service, Ronald Reagan Washington National Airport, Richard (“Dick”) Cheney, Victor Padgett

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The Secret Service calls for the immediate evacuation of Vice President Dick Cheney from his office after learning that a suspicious aircraft is flying toward the White House. Air traffic controllers informed the Secret Service that an unidentified aircraft was heading toward the White House at around 9:33 a.m. (see (9:33 a.m.) September 11, 2001 and (9:33 a.m.) September 11, 2001), but the aircraft then turned away from the White House and so, according to the 9/11 Commission Report, the Secret Service made no attempt to evacuate Cheney from his office at that time. Now, however, the Secret Service learns that the aircraft is “beginning to circle back.” This news prompts it to order “the immediate evacuation of the vice president.” [Federal Aviation Administration, 9/17/2001 pdf file; 9/11 Commission, 7/24/2004, pp. 39] Someone at the Secret Service Joint Operations Center at the White House passes on the details of the suspicious aircraft to Special Agent James Scott, the “on-duty shift whip” for Cheney’s Secret Service detail, and the shift agents with him in the West Wing of the White House, where Cheney’s office is located. The agents hear the “broadcast alert” over their radios, telling them, “Unidentified aircraft coming toward the White House.” [United States Secret Service, 10/1/2001; United States Secret Service, 11/17/2001 pdf file] Some or possibly all of the agents will immediately go into Cheney’s office, and hurry the vice president out of there and down toward the Presidential Emergency Operations Center, a bunker below the White House (see (9:36 a.m.) September 11, 2001). [United States Secret Service, 11/17/2001 pdf file; 9/11 Commission, 7/24/2004, pp. 39-40; Gellman, 2008, pp. 114-116] However, a number of accounts will indicate that Cheney was evacuated from his office earlier on, at around 9:03 a.m., when the second plane crashed into the World Trade Center (see (Shortly After 9:03 a.m.) September 11, 2001). [New York Times, 9/13/2001; Daily Telegraph, 12/16/2001; ABC News, 9/14/2002]

Entity Tags: US Secret Service, Richard (“Dick”) Cheney, James Scott

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Dick Cheney heading to the the Presidential Emergency Operations Center.Dick Cheney heading to the the Presidential Emergency Operations Center. [Source: David Bohrer / White House]Vice President Dick Cheney is taken by the Secret Service from his office to an underground tunnel leading to the Presidential Emergency Operations Center (PEOC) below the White House around this time, according to some accounts, including the 9/11 Commission Report, although other accounts will suggest he was evacuated from his office about half an hour earlier. [United States Secret Service, 11/17/2001 pdf file; Newsweek, 12/30/2001; 9/11 Commission, 7/24/2004, pp. 39-40; Hayes, 2007, pp. 333, 335] Cheney, who is in his office in the West Wing of the White House, is aware of the two plane crashes in New York and realizes this is a terrorist attack. He is now “watching developments on the television,” he will later recall, and starting “to get organized to figure out what to do.” [Meet the Press, 9/16/2001; Hayes, 2007, pp. 330-331] The Secret Service was informed that an unidentified aircraft was heading toward the White House at around 9:33 a.m. (see (9:33 a.m.) September 11, 2001 and (9:33 a.m.) September 11, 2001). Concern about this aircraft prompted it to order the evacuation of Cheney “just before 9:36,” according to the 9/11 Commission Report (see (9:35 a.m.) September 11, 2001). [Federal Aviation Administration, 9/17/2001 pdf file; 9/11 Commission, 7/24/2004, pp. 39]
Armed Agents Enter Cheney's Office - Four or five Secret Service agents carrying submachine guns therefore enter Cheney’s office, according to Washington Post reporter Barton Gellman. One of them, Special Agent James Scott, pushes through the group of government officials who are gathered around Cheney (see (Shortly After 9:03 a.m.) September 11, 2001) and tells the vice president, “Sir, we need to move you—now.” Cheney nods, indicating that he will respond to the agent in a moment, and then turns to say something to another person. But Scott brings down the flat of his hand sharply on Cheney’s desk and commands, ”Now![Gellman, 2008, pp. 114-115]
Cheney Propelled out of His Office - Scott then puts his hand on Cheney’s shoulder, grabs the vice president by the back of his belt, and moves him out the door. [Hayes, 2007, pp. 333] Cheney will comment that Secret Service agents “practice this, I’m sure, because… whether you wanted to move or not, you’re going. They don’t exactly pick you up and carry you. It’s more like they propel you forward.” [White House, 11/19/2001] As the Secret Service agents take Cheney through his outer office, the vice president manages to grab the latest issue of The Economist off a table. “I’m always carrying something in case I get hung up someplace,” he will explain. “I’ve got to have something to read.” [Newsweek, 12/30/2001; Hayes, 2007, pp. 333] Carrying the magazine but nothing more, Cheney is hurried down the hallway, past the Oval Office, and down into the basement of the White House. [White House, 11/19/2001]
Other Officials Left in Cheney's Office - The officials who were with Cheney are left in his office. Mary Matalin, one of Cheney’s senior advisers, will recall: “[S]peechwriter John McConnell and I were left behind in his office, staring at each other as if to say, ‘What are we, chopped liver?’ I think I actually said that.” [National Review, 9/8/2011] Cheney will arrive in the underground tunnel leading to the PEOC about a minute after he leaves his office (see (9:37 a.m.) September 11, 2001). There he will learn that the Pentagon has been hit and talk over the phone with the president (see (9:45 a.m.-9:56 a.m.) September 11, 2001) before heading into the PEOC (see (9:58 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 40; Hayes, 2007, pp. 335-336] However, according to some accounts, Cheney was evacuated from his office a significant time earlier on, around 9:03 a.m., when the second plane crashed in New York (see (Shortly After 9:03 a.m.) September 11, 2001). [New York Times, 9/13/2001; Daily Telegraph, 12/16/2001; ABC News, 9/14/2002; Clarke, 2004, pp. 1-2]

Entity Tags: John McConnell, Mary Matalin, James Scott, Richard (“Dick”) Cheney, US Secret Service

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Josh Bolten, the acting White House chief of staff, heads to the Presidential Emergency Operations Center (PEOC), a bunker below the White House, after seeing Vice President Dick Cheney taken there by his Secret Service agents. Although Bolten is the deputy White House chief of staff, because White House chief of staff Andrew Card is traveling with President Bush in Florida, he is the acting chief of staff at the White House this morning. He was with Cheney when Secret Service agents entered Cheney’s office and then hurried the vice president away to the PEOC (see (9:36 a.m.) September 11, 2001). However, no one evacuated Bolten from the office. “You know, deputy chief of staff, you don’t have a Secret Service detail… nobody was watching out for me,” he will later comment. Fortunately, Bolten learned where the PEOC is located and that he was supposed to go there in a crisis during a training exercise (see (Between February and August 2001)). Furthermore, he was reminded of the existence of the PEOC by Steve Ricchetti, who served as deputy White House chief of staff during the Clinton administration, when Ricchetti phoned him earlier this morning (see (Between 8:50 a.m. and 9:02 a.m.) September 11, 2001). Therefore, at some time after Cheney is evacuated from his office, Bolten makes his way down to the PEOC. [C-SPAN, 10/6/2013] The time at which he arrives there is unclear. According to notes taken by I. Lewis “Scooter” Libby, Cheney’s chief of staff, Bolten is in the PEOC at approximately 10:00 a.m. [9/11 Commission, 4/5/2004] He will spend much of the rest of the day there with Cheney and other government officials. [CNN, 9/11/2002; C-SPAN, 10/6/2013] The PEOC, according to the London Telegraph, will become “the nerve center for America’s response to the unprecedented attacks.” [Daily Telegraph, 9/10/2011]

Entity Tags: Joshua Bolten, Lewis (“Scooter”) Libby

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The White House mess.The White House mess. [Source: Unknown]People at the White House are ordered to go to the “mess,” the senior staff dining room. David Kuo, a special assistant to the president, and John Bridgeland, the director of the White House Domestic Policy Council, will later recall being ordered to go downstairs to the mess by armed Secret Service agents. Meanwhile, Anita McBride, the acting director of White House personnel, is instructed by members of the Secret Service to “go through West Wing offices and tell everyone to ‘get out’ and stay put” in the mess. [Kuo, 2006, pp. 185; Politico, 9/9/2011; Bridgeland, 2012, pp. 3] Mary Matalin, a counselor to Vice President Dick Cheney, will recall, “Everyone still remaining in the West Wing was shepherded to the White House mess, where we were to await further instructions.” [Carville and Matalin, 2014, pp. 138]
Mess Is a 'Tiny, Unsecure' Facility - The White House mess is an exclusive dining facility run by the US Navy, located in the basement of the West Wing, just under the Oval Office. [All Hands, 12/1/2001; National Review, 10/8/2013] Bridgeland will recall thinking “how odd it was” for White House staffers to all be evacuated to this “tiny, unsecure” facility. [Bridgeland, 2012, pp. 4] People in the mess are watching television or just waiting. [White House, 8/29/2002] Kuo will describe: “All the tables had been tossed onto their sides to make room for as many people as possible. Fifty people stood there, shocked, quiet, confused.” [Kuo, 2006, pp. 185]
People Ordered to the Mess after the Pentagon Attack - The exact time at which staffers are ordered to go to the mess is unclear. Matalin will recall being told to go there “moments” after she sees Cheney being evacuated from his office, which would be some time shortly after 9:36 a.m. (see (9:36 a.m.) September 11, 2001). [National Review, 9/8/2011; Carville and Matalin, 2014, pp. 137-138] Bridgeland and Kuo will recall being ordered to go there shortly after they learn the Pentagon has been hit, which would be some time after 9:37 a.m., when the Pentagon attack occurred (see 9:37 a.m. September 11, 2001). [Kuo, 2006, pp. 184-185; Bridgeland, 2012, pp. 3]
People in the Mess Ordered to Leave the Building - People will only spend a short time in the mess before they are told to get out of the building. The Secret Service will reportedly order them to evacuate the White House at 9:45 a.m. (see (9:45 a.m.) September 11, 2001). [Associated Press, 2001 pdf file; Washington Post, 1/27/2002] Bridgeland will describe: “[A]n alarmed police officer came into the White House mess and instructed us to leave. Another officer outside was receiving the latest communications by wire (apparently alerted that United Airlines Flight 93 was headed toward the White House or US Capitol building) and commanded us, ‘Take off your shoes and run as fast as you can.’” [Bridgeland, 2012, pp. 4] Matalin will recall that the order she hears, which is delivered “in a weirdly calm manner,” is: “Run for your lives. A plane is going to hit the White House.” [Carville and Matalin, 2014, pp. 138]

Entity Tags: Anita McBride, John Bridgeland, Mary Matalin, David Kuo, US Secret Service

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Shortly after boarding Air Force One, President Bush speaks by phone with Vice President Dick Cheney for approximately 10 minutes. [Hayes, 2007, pp. 335-336] According to the 9/11 Commission, Cheney had reached the underground tunnel leading to the Presidential Emergency Operations Center (PEOC) below the White House at 9:37 a.m. (see (9:37 a.m.) September 11, 2001). He and the Secret Service agents escorting him had paused in an area of the tunnel with a secure phone and a television. He’d then asked to speak to the president, but it had taken a while for his call to be connected. However, elsewhere in its final report, the Commission will indicate that Bush, not Cheney, makes this phone call, saying that after he’d boarded Air Force One, the president “called the vice president.” [9/11 Commission, 7/24/2004, pp. 39-40] Cheney will later recall making “one phone call [to the president] from the tunnel. And basically I called to let him know that we [at the White House] were a target and I strongly urged him not to return to Washington right away, that he delay his return until we could find out what the hell was going on.” [Newsweek, 12/30/2001; 9/11 Commission, 7/24/2004, pp. 464] He will recall, “What I was immediately thinking about was sort of continuity of government.” [Hayes, 2007, pp. 335-336] According to notes made by White House press secretary Ari Fleischer, who is with the president on Air Force One, at about 9:45 a.m. Bush tells Cheney: “Sounds like we have a minor war going on here, I heard about the Pentagon. We’re at war… somebody’s going to pay.” [9/11 Commission, 7/24/2004, pp. 39 and 463; Fleischer, 2005, pp. 141] Bush instructs Cheney to call the congressional leadership and give them a briefing. [New Yorker, 9/25/2001] (However, around this time, Capitol Hill is being evacuated (see 9:48 a.m. September 11, 2001).) The 9/11 Commission will state that, according to “contemporaneous notes,” at 9:55 a.m. “the vice president [is] still on the phone with the president advising that three planes [are] missing and one had hit the Pentagon.” [9/11 Commission, 7/24/2004, pp. 40] In his book Against All Enemies, counterterrorism “tsar” Richard Clarke will indicate that it is around the time this call occurs that he is informed that the president has authorized the military to shoot down hostile aircraft (see (Between 9:45 a.m. and 9:56 a.m.) September 11, 2001). [Clarke, 2004, pp. 8] Yet various accounts of Bush and Cheney’s call will make no mention of the president and vice president discussing any orders or making any decisions. [Sammon, 2002, pp. 101; Woodward, 2002, pp. 16; 9/11 Commission, 7/24/2004, pp. 39-40; Hayes, 2007, pp. 335-336] Their call apparently ends around 9:56 a.m.-9:57 a.m., as, according to the 9/11 Commission, Cheney enters the PEOC “shortly before 10:00, perhaps at 9:58.” [9/11 Commission, 7/24/2004, pp. 40] (However, some accounts will indicate that he enters the PEOC significantly earlier than this (see (Shortly After 9:03 a.m.) September 11, 2001).) After hanging up, Bush turns to the men who are with him at his desk: his chief of staff Andrew Card, his senior adviser Karl Rove, military aide Lieutenant Colonel Tom Gould, and Fleischer. He tells them: “That’s what we’re paid for, boys. We’re gonna take care of this. When we find out who did this, they’re not gonna like me as president. Somebody’s going to pay.” [Sammon, 2002, pp. 101; Woodward, 2002, pp. 17] According to some accounts, shortly after finishing this call, the president and vice president will be back on the phone with each other (see (Shortly After 9:56 a.m.) September 11, 2001 and (Between 10:00 a.m. and 10:15 a.m.) September 11, 2001).

Entity Tags: George W. Bush, Richard (“Dick”) Cheney

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Lynne Cheney, the wife of Vice President Dick Cheney, joins her husband in an underground tunnel that leads to the Presidential Emergency Operations Center (PEOC) below the White House. [White House, 11/9/2001; 9/11 Commission, 7/24/2004, pp. 40] Cheney has been driven to the White House by her Secret Service agents after they evacuated her from a hair salon in Washington, DC (see (Shortly After 9:33 a.m.) September 11, 2001). [United States Secret Service, 10/1/2001] As they were making their way through the White House, Cheney and the Secret Service agent accompanying her ran into I. Lewis “Scooter” Libby, the vice president’s chief of staff, and Libby then joined them as they headed toward the PEOC (see 9:52 a.m. September 11, 2001). In the underground tunnel that leads to the PEOC, Cheney, the Secret Service agent, and Libby find the vice president. [White House, 11/14/2001] Vice President Cheney was being taken to the PEOC by his Secret Service agents (see (9:36 a.m.) September 11, 2001), but stopped in an area of the underground tunnel where there is a secure telephone, in order to speak to President Bush (see (9:37 a.m.) September 11, 2001 and (9:45 a.m.-9:56 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 39-40] He is on the phone with Bush when his wife reaches him. [Cheney, 9/11/2001; White House, 11/9/2001] Dick and Lynne Cheney will enter the PEOC at around 9:58 a.m., according to the 9/11 Commission Report (see (9:58 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 40]

Entity Tags: US Secret Service, Lewis (“Scooter”) Libby, Richard (“Dick”) Cheney, Lynne Cheney

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Douglas Cochrane, Vice President Dick Cheney’s military aide, joins Cheney in an underground tunnel that leads to the Presidential Emergency Operations Center (PEOC) below the White House and is told that an aircraft hit the Pentagon. After Flight 175 crashed into the World Trade Center at 9:03 a.m., Cochrane went from the White House to his office in the Eisenhower Executive Office Building, next to the White House, to fetch a special briefcase that holds the codes necessary to initiate a nuclear attack (see 9:03 a.m. September 11, 2001). When he arrived back at the White House, he saw Cheney being evacuated from his office by his Secret Service agents (see (9:36 a.m.) September 11, 2001). Cochrane tried to follow Cheney as he was being escorted to the underground tunnel that leads to the PEOC, but the door to the tunnel was shut behind the vice president. Cochrane said, “Open the door,” but agents there said they could not do this. He therefore had to take another route to get to the tunnel. Cochrane now joins Cheney. He finds that Lynne Cheney, the vice president’s wife, has joined Cheney in the tunnel (see (9:55 a.m.) September 11, 2001) and the group around the vice president is getting ready to head to the PEOC. While Cochrane is in the tunnel, a Secret Service agent tells him, “They just got the Pentagon.” Cochrane will later comment that before receiving this notification, he had been unaware that an aircraft was approaching Washington, DC. He will go with Cheney and the group accompanying the vice president into the PEOC (see (9:58 a.m.) September 11, 2001), and stay in the PEOC for the rest of the day. [9/11 Commission, 4/16/2004]

Entity Tags: US Secret Service, Lynne Cheney, Douglas Cochrane, Richard (“Dick”) Cheney

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

National Security Adviser Condoleezza Rice enters the underground tunnel leading to the Presidential Emergency Operations Center (PEOC)—the bunker below the White House—where she encounters Vice President Dick Cheney, and then heads into the PEOC. Rice has been escorted down from the White House Situation Room by Carl Truscott, the Secret Service special agent in charge of the presidential protective division, who told her she had to go to the PEOC (see (9:45 a.m.) September 11, 2001). [United States Secret Service, 10/1/2001; White House, 8/6/2002] Before she left the Situation Room, Rice briefly talked on the phone with President Bush (see (9:45 a.m.) September 11, 2001). [White House, 8/2/2002; White House, 8/6/2002]
Rice Meets Cheney in Underground Tunnel - When Rice and Truscott enter the underground tunnel that leads to the PEOC, they encounter Cheney and his wife, Lynne Cheney, along with one of Cheney’s Secret Service agents. [United States Secret Service, 10/1/2001] Cheney was being taken to the PEOC by his Secret Service agents (see (9:36 a.m.) September 11, 2001, but stopped in an area of the underground tunnel where there is a secure telephone, in order to speak to Bush (see (9:37 a.m.) September 11, 2001 and (9:45 a.m.-9:56 a.m.) September 11, 2001). Lynne Cheney joined him there after she arrived at the White House (see (9:55 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 39-40] Cheney is still on the phone with Bush when Truscott and Rice meet him. Truscott advises the group assembled in the tunnel to move on to the PEOC. [United States Secret Service, 10/1/2001]
Rice Heads into the PEOC - Rice subsequently goes from the tunnel into the PEOC, although the exact time when she does so is unclear. She enters the PEOC “shortly after the vice president,” according to the 9/11 Commission Report, which will state that Cheney arrives in the PEOC at around 9:58 a.m. (see (9:58 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 40] Rice must enter the PEOC before 9:59 a.m., since she is there at the time the South Tower of the World Trade Center collapses, as will be confirmed by a photo taken at that time (see 9:59 a.m. September 11, 2001). [Newsweek, 12/30/2001; Bumiller, 2007, pp. xiii; Washington Post, 6/24/2007]
Rice Calls Relatives in Alabama - In the PEOC, Rice takes a seat next to Cheney. [9/11 Commission, 7/24/2004, pp. 40; Bumiller, 2007, pp. xiii] The first thing she does after arriving, according to some accounts, is call her aunt and uncle in Birmingham, Alabama, to tell them to inform her family that she is okay. [White House, 10/24/2001; O, the Oprah Magazine, 2/1/2002; White House, 8/2/2002; New York Times, 9/11/2002] But other accounts will say she called them just before she headed out from the Situation Room. [White House, 11/1/2001; White House, 8/7/2002; Associated Press, 9/9/2002; Bumiller, 2007, pp. xiii]

Entity Tags: Richard (“Dick”) Cheney, Carl Truscott, Lynne Cheney, Condoleezza Rice

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

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