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Context of '9:37 a.m. September 11, 2001: Pentagon’s ‘War Room’ Doesn’t Realize Building Has Been Hit, Despite Hearing Explosion'

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Thomas White.Thomas White. [Source: US Department of Defense]Secretary of Defense Donald Rumsfeld hosts a breakfast meeting in his private dining room at the Pentagon. [Associated Press, 9/12/2001; US Department of Defense, 12/5/2001; 9/11 Commission, 3/23/2004] The meeting, which is attended by several members of Congress, is intended to discuss the Department of Defense’s Quadrennial Defense Review. As well as the secretary of defense, others in attendance include Rumsfeld’s senior military assistant, Navy Vice Admiral Edmund Giambastiani Jr.; Deputy Defense Secretary Paul Wolfowitz; Pete Geren, a special assistant to Rumsfeld; and Representatives John Mica (R-FL), Mark Steven Kirk (R-IL), Mac Thornberry (R-TX), Roger Wicker (R-MS), Robin Hayes (R-NC), Doug Bereuter (R-NE), John Hostettler (R-IN), Kay Granger (R-TX), John Shimkus (R-IL), Randy “Duke” Cunningham (R-CA), and Christopher Cox (R-CA). [Powell Moore, 9/10/2001 pdf file; Fort Worth Star-Telegram, 9/14/2001; Federal Computer Week, 3/31/2003; Vanity Fair, 5/9/2003; Powell Moore, 9/19/2003 pdf file; US Department of Defense, 9/10/2004; American Forces Press Service, 9/8/2006] Secretary of the Army Thomas White, who is at the meeting, appears to say it is also attended by numerous key military figures, later telling PBS: “Don Rumsfeld had a breakfast, and virtually every one of the senior officials of the Department of Defense—service chiefs, secretary, deputy, everybody, chairman of the Joint Chiefs of Staff. And as that breakfast was breaking up, the first plane had hit the World Trade tower.” [PBS Frontline, 10/26/2004; PBS, 10/26/2004] By “chairman of the Joint Chiefs of Staff,” White presumably means Richard Myers, who is the acting chairman on this day, in place of Henry Shelton who is out of the country (see 7:15 a.m. September 11, 2001). [American Forces Press Service, 9/8/2006] During the course of the meeting Rumsfeld predicts that some kind of “shocking” world event will occur in the near future (see (Before 8:46 a.m.) September 11, 2001). Most accounts suggest the meeting is adjourned soon after the time the first World Trade Center tower is hit, presumably around 8:50 a.m., though one report says it ends at about 9:00 a.m. Just prior to the meeting ending, Rumsfeld is handed a note informing him of the crash (see Shortly After 8:46 a.m. September 11, 2001). Giambastiani also sees this note. Whether the other people in attendance are notified of the crash at this time is unknown. [US Department of Defense, 12/5/2001; US Department of Defense, 8/12/2002; PBS, 10/26/2004; American Forces Press Service, 9/8/2006] White will later recall, “We all went on with the day’s business,” after leaving the meeting. White heads off to give a speech at the nearby Army Navy Country Club. [PBS Frontline, 10/26/2004] Rumsfeld, Wolfowitz, and Giambastiani return to their offices. [Vanity Fair, 5/9/2003; American Forces Press Service, 9/8/2006] The members of Congress leave the building. [Washington Post, 1/9/2002] If Myers is at the meeting, as White appears to say, he must head promptly to Capitol Hill, as he enters another meeting in the offices of Senator Max Cleland (D-GA) before the time when the second WTC tower is hit (see Shortly Before 9:00 a.m. September 11, 2001). [Armed Forces Radio And Television Service, 10/17/2001; American Forces Press Service, 10/23/2001]

Entity Tags: Richard B. Myers, Christopher Cox, Doug Bereuter, Kay Granger, Donald Rumsfeld, John Hostettler, Edmund Giambastiani, Mac Thornberry, Pete Geren, Paul Wolfowitz, Thomas E. White, Roger Wicker, Mark Steven Kirk, Robin Hayes, Randall (“Duke”) Cunningham, John Shimkus, John Mica

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Boston flight control begins notifying the chain of command that a suspected hijacking of Flight 11 is in progress. Those notified include the center’s own facility manager, the FAA’s New England Regional Operations Center (ROC) in Burlington, Massachusetts, and the FAA Command Center in Herndon, Virginia (see 8:28 a.m. September 11, 2001). [Federal Aviation Administration, 9/17/2001 pdf file; 9/11 Commission, 8/26/2004, pp. 11] According to the 9/11 Commission, this is consistent with FAA protocol: “From interviews of controllers at various FAA centers, we learned that an air traffic controller’s first response to an aircraft incident is to notify a supervisor, who then notifies the traffic management unit and the operations manager in charge. The FAA center next notifies the appropriate regional operations center (ROC), which in turn contacts FAA headquarters.” [9/11 Commission, 7/24/2004, pp. 458] But according to Ben Sliney, the national operations manager at the FAA’s Command Center, “the protocol was in place that the center that reported the hijacking would notify the military.… I go back to 1964, where I began my air traffic career, and they have always followed the same protocol.” [9/11 Commission, 6/17/2004] Yet Boston Center supposedly will not contact NORAD about Flight 11 until about 12 minutes later (see (8:37 a.m.) September 11, 2001). Already about ten minutes have passed since controllers first noticed a loss of contact with Flight 11 (see (8:15 a.m.) September 11, 2001). Boston reportedly also contacts several other air traffic control centers about the suspected hijacking at this time (see 8:25 a.m. September 11, 2001).

Entity Tags: Boston Air Route Traffic Control Center, Federal Aviation Administration

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Captain Charles Leidig. 
Captain Charles Leidig. [Source: US Navy]Brigadier General Montague Winfield, the deputy director for operations (DDO) in the National Military Command Center (NMCC) at the Pentagon, leaves his post to attend a pre-scheduled meeting, allowing a colleague, who only recently qualified to take over his position, to stand in for him, and not returning to his post until after the terrorist attacks have ended. [9/11 Commission, 7/21/2003 pdf file; 9/11 Commission, 4/29/2004 pdf file; 9/11 Commission, 6/17/2004]
Winfield Attends Air Force-Convened Meeting - Winfield leaves his post to attend what a 9/11 Commission memorandum will call “an unrelated, closed-door personnel meeting convened by the Air Force to discuss the rating of Air Force officers.” [9/11 Commission, 7/21/2003 pdf file] Another Commission memorandum will state that this meeting is a “session for general officers who rated Air Force officers.” It is unclear whether the meeting takes place somewhere in the NMCC or outside the center. The Commission memorandum will only say that it takes place “elsewhere in [Joint Chiefs of Staff] spaces.” At least one of the NMCC’s other qualified DDOs, Brigadier General Norman Seip, is also attending it.
Winfield Asked Colleague to Replace Him on Previous Day - Winfield is temporarily replaced as DDO by Captain Charles Leidig. Leidig only joined the operations directorate of the Joint Chiefs of Staff in July 2001, when he assumed duties as the deputy for Command Center operations. In that, his usual role, he is responsible for the maintenance, operation, and training of watch teams for the NMCC. He qualified to stand in as the DDO in the NMCC about a month ago, in August 2001. The previous afternoon, Winfield asked Leidig to relieve him for a portion of his duty this morning, and Leidig agreed to do so.
Leidig Takes Over as DDO - As arranged, Leidig takes over from Winfield as DDO at 8:30 a.m., allowing Winfield to attend his meeting. Upon arrival at the NMCC, Leidig receives the intelligence and other turn over briefings. After seeing the reports of the plane crashes in New York on television, he will be responsible for convening a significant event conference (see 9:29 a.m.-9:34 a.m. September 11, 2001), which he soon upgrades to an air threat conference (see 9:37 a.m.-9:39 a.m. September 11, 2001). [9/11 Commission, 4/29/2004 pdf file; 9/11 Commission, 6/17/2004 pdf file]
Winfield Does Not Resume Duties until Attacks Are Over - Even though it becomes obvious that a coordinated attack is under way when television shows the second plane hitting the World Trade Center at 9:03 a.m. (see 9:03 a.m. September 11, 2001), Winfield apparently remains in his meeting instead of resuming his duties as DDO (see (Shortly After 9:03 a.m.) September 11, 2001). He will only take over from Leidig as DDO after Flight 93 crashes in Pennsylvania, apparently at around 10:30 a.m. (see (10:30 a.m.) September 11, 2001). [9/11 Commission, 4/29/2004 pdf file; 9/11 Commission, 6/17/2004] In later interviews for television, Winfield will give the impression that he remained in charge of the NMCC throughout the 9/11 attacks, and make no mention of having allowed a stand-in to take his place during this most critical period of time. [CNN, 9/4/2002; ABC News, 9/11/2002]

Entity Tags: Montague Winfield, Norman R. Seip, Charles Leidig

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

John Mica.John Mica. [Source: Publicity photo]Defense Secretary Donald Rumsfeld, Deputy Defense Secretary Paul Wolfowitz, Representatives Christopher Cox (R-CA) and John Mica (R-FL), and numerous others are meeting in Rumsfeld’s private Pentagon dining room, discussing missile defense (see (8:00 a.m.-8:50 a.m.) September 11, 2001). Rumsfeld later recalls, “I had said at an eight o’clock breakfast that sometime in the next two, four, six, eight, ten, twelve months there would be an event that would occur in the world that would be sufficiently shocking that it would remind people again how important it is to have a strong healthy Defense Department that contributes to—that underpins peace and stability in our world.” [US Department of Defense, 12/5/2001] Wolfowitz recalls, “And we commented to them that based on what Rumsfeld and I had both seen and worked on the Ballistic Missile Threat Commission, that we were probably in for some nasty surprises over the next ten years.” [Vanity Fair, 5/9/2003] According to Mica, “the subject of the conversation Donald Rumsfeld was interested in was, the military had been downsized during the ‘90s since the fall of the Berlin Wall. And what we were going to do about [the] situation if we had another—the word [Rumsfeld] used was ‘incident.‘… And he was trying to make certain that we were prepared for something that we might not expect.” [US Congress. House. Oversight and Government Reform Committee, 8/1/2007] There are confused accounts that Rumsfeld says, “I’ve been around the block a few times. There will be another event,” just before the Pentagon is hit by Flight 77 (see (Before 9:37 a.m.) September 11, 2001), but such comments may have been made around this time instead. Shortly afterwards, someone walks in with a note informing Rumsfeld that a plane has just hit the WTC (see Shortly After 8:46 a.m. September 11, 2001). [US Department of Defense, 12/5/2001; 9/11 Commission, 3/23/2004] Mica later comments, “[L]ittle did we know that within a few minutes of the end of our conversation and actually at the end of our breakfast, that our world would change and that incident that we talked about would be happening.” [US Department of Defense, 9/10/2004]

Entity Tags: Donald Rumsfeld, John Mica, US Department of Defense, Christopher Cox, Paul Wolfowitz

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The hole caused by the Flight 11 crash.The hole caused by the Flight 11 crash. [Source: Reuters]Flight 11 slams into the WTC North Tower (Building 1). Hijackers Mohamed Atta Waleed Alshehri, Wail Alshehri, Abdulaziz Alomari, and Satam Al Suqami presumably are killed instantly, and many more in the tower will die over the next few hours. Seismic records pinpoint the crash at 26 seconds after 8:46 a.m. [CNN, 9/12/2001; New York Times, 9/12/2001; North American Aerospace Defense Command, 9/18/2001; USA Today, 12/20/2001; Federal Emergency Management Agency, 5/1/2002, pp. 1-10; New York Times, 5/26/2002; USA Today, 8/12/2002; Associated Press, 8/21/2002; Newsday, 9/10/2002] The NIST report states the crash time to be 8:46:30. [National Institute of Standards and Technology, 9/2005, pp. 19] The 9/11 Commission Report states the crash time to be 8:46:40. [9/11 Commission, 7/24/2004, pp. 7] Investigators believe the plane still has about 10,000 gallons of fuel (see 8:57 a.m. September 11, 2001). [New York Times, 5/26/2002] The plane strikes the 93rd through 99th floors in the 110-story building. No one above the crash line survives; approximately 1,360 people die. Below the crash line, approximately 72 die and more than 4,000 survive. Both towers are slightly less than half full at the time of the attack, with between 5,000 to 7,000 people in each tower. This number is lower than expected. Many office workers have not yet shown up to work, and tourists to the observation deck opening at 9:30 A.M. have yet to arrive. [USA Today, 12/20/2001; National Institute of Standards and Technology, 9/2005, pp. 20-22] The impact severs some columns on the north side of the North Tower. Each tower is designed as a “tube-in-tube” structure and the steel columns which support its weight are arranged around the perimeter and in the core. The plane, which weighs 283,600 lb and is traveling at an estimated speed of around 430 mph (see October 2002-October 2005), severs 35 of the building’s 236 perimeter columns and damages another two. The damage to the South Tower’s perimeter will be similar (see 9:03 a.m. September 11, 2001). [National Institute of Standards and Technology, 9/2005, pp. 5-9, 20, 22] The perimeter columns bear about half of the tower’s weight, so this damage reduces its ability to bear gravity loads by about 7.5 percent. [National Institute of Standards and Technology, 9/2005, pp. 6] The actual damage to the 47 core columns is not known, as there are no photographs or videos of it, but there will be much speculation about this after 9/11. It will be suggested that some parts of the aircraft may have damaged the core even after crashing through the exterior wall. According to the National Institute of Standards and Technology (NIST): “Moving at 500 mph, an engine broke any exterior column it hit. If the engine missed the floor slab, the majority of the engine core remained intact and had enough residual momentum to sever a core column upon direct impact.” [National Institute of Standards and Technology, 9/2005, pp. 107] According to NIST’s base case computer model, three of the core columns are severed and another ten suffer some damage. [National Institute of Standards & Technology, 9/2005, pp. 189 pdf file] If this is accurate, it means that the impact damage to the core reduces the Tower’s strength by another approximately 7.5 percent, meaning that the building loses about 15 percent of its strength in total. This damage will be cited after 9/11 by NIST and others researchers as an event contributing to the building’s collapse (see October 23, 2002 and October 19, 2004). In addition, some of the fireproofing on the steel columns and trusses may be dislodged. The original fireproofing on the fire floors was mostly Blazeshield DC/F, but some of the fireproofing on the flooring has recently been upgraded to Blazeshield II, which is about 20 percent denser and 20 percent more adhesive. [National Institute of Standards & Technology, 9/2005, pp. xxxvi, 83 pdf file] Photographs and videos of the towers will not show the state of fireproofing inside the buildings, but NIST will estimate the damage to it using a computer model. Its severe case model (see (October 2002-October 2005)) will predict that 43 of the 47 core columns are stripped of their fireproofing on one or more floors and that fireproofing is stripped from trusses covering 60,000 ft2 of floor area, the equivalent of about one and a half floors. NIST will say that the loss of fireproofing is a major cause of the collapse (see April 5, 2005), but only performs 15 tests on fireproofing samples (see October 26, 2005). [National Institute of Standards and Technology, 9/2005, pp. 23] According to NIST, more fireproofing is stripped from the South Tower (see 9:03 a.m. September 11, 2001).

Entity Tags: Mohamed Atta, National Institute of Standards and Technology, Satam Al Suqami, Waleed Alshehri, Abdulaziz Alomari, World Trade Center, Wail Alshehri

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Larry Di Rita.Larry Di Rita. [Source: US Department of Defense]Larry Di Rita, a special assistant to Defense Secretary Donald Rumsfeld, has sent a note to Rumsfeld to inform him of the first plane hitting the World Trade Center. Although some initial reports suggest the WTC may have been hit by just a small plane, according to Victoria Clarke, the assistant secretary of defense for public affairs, “Even in the accidental crash scenario, the military might be involved in some way. Rumsfeld needed to know.” Rumsfeld, who is currently hosting a breakfast meeting with several members of Congress (see (8:00 a.m.-8:50 a.m.) September 11, 2001), later acknowledges having received this note. Yet apparently he does nothing in response. He recalls, “Everyone assumed it was an accident, the way it was described.” He says only that “we adjourned the meeting, and I went in to get my CIA briefing.” [US Department of Defense, 12/5/2001; 9/11 Commission, 3/23/2004; Clarke, 2006, pp. 217-218; Vogel, 2007, pp. 428]

Entity Tags: Larry Di Rita, Victoria (“Torie”) Clarke, Donald Rumsfeld

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

According to a statement by two high-level FAA officials, “Within minutes after the first aircraft hit the World Trade Center, the FAA immediately established several phone bridges [i.e., telephone conference calls] that included FAA field facilities, the FAA command center, FAA headquarters, [Defense Department], the Secret Service, and other government agencies.” The FAA shares “real-time information on the phone bridges about the unfolding events, including information about loss of communication with aircraft, loss of transponder signals, unauthorized changes in course, and other actions being taken by all the flights of interest, including Flight 77. Other parties on the phone bridges in turn shared information about actions they were taken.” The statement says, “The US Air Force liaison to the FAA immediately joined the FAA headquarters phone bridge and established contact with NORAD on a separate line.” [9/11 Commission, 5/23/2003] Another account says the phone bridges are “quickly established” by the Air Traffic Services Cell (ATSC). This is a small office at the FAA’s Herndon Command Center, which is staffed by three military officers at the time of the attacks (see (Between 9:04 a.m. and 9:25 a.m.) September 11, 2001). It serves as the center’s liaison with the military. According to Aviation Week and Space Technology, the phone bridges link “key players, such as NORAD’s command center, area defense sectors, key FAA personnel, airline operations, and the NMCC.” [Aviation Week and Space Technology, 6/10/2002; 9/11 Commission, 6/17/2004] According to an FAA transcript of employee conversations on 9/11, one of the phone bridges, between the FAA Command Center, the operations center at FAA headquarters, and air traffic control centers in Boston and New York, begins before Flight 11 hits the World Trade Center at 8:46 (see 8:46 a.m. September 11, 2001). [Federal Aviation Administration, 10/14/2003, pp. 3-10 pdf file] If these accounts are correct, it means someone at NORAD should learn about Flight 77 when it deviates from its course (see (8:54 a.m.) September 11, 2001). However, the 9/11 Commission will later claim that the FAA teleconference is established about 30 minutes later (see (9:20 a.m.) September 11, 2001). The Air Force liaison to the FAA will claim she only joins it after the Pentagon is hit (see (Shortly After 9:37 a.m.) September 11, 2001).

Entity Tags: US Secret Service, Federal Aviation Administration, Air Traffic Services Cell, US Department of Defense

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The US Air Force liaison to the FAA arrives at FAA headquarters in Washington, DC, but, according to her own later recollections, does not immediately join a teleconference that has been set up in response to the first plane hitting the World Trade Center. [9/11 Commission, 5/23/2003; US Department of Transportation, 8/31/2006 pdf file]
Military Liaisons at FAA Headquarters - Each of the four military services within the US Department of Defense (the Army, the Navy, the Air Force, and the Marine Corps) assigns an FAA liaison officer to represent its requirements to the director of air traffic. These four liaisons share office space on the fourth floor of FAA headquarters. [Federal Aviation Administration, 3/21/2002 pdf file] Colonel Sheryl Atkins is the Air Force liaison there. Air Force liaisons at the FAA regional offices all report to Atkins, and she reports to the Pentagon.
Atkins Arrives at FAA Headquarters - Atkins will later recall that she was on her way to work when the first plane hit the WTC at 8:46 a.m., and she arrives at FAA headquarters “probably five, 10 minutes after that.” Once there, she goes to her office, where everyone is gathered around the television. She will see the CNN coverage of the second plane hitting the WTC at 9:03 a.m., and then immediately begin “personnel accounting.” [9/11 Commission, 3/26/2004; US Department of Transportation, 8/31/2006 pdf file]
Atkins Does Not Join Teleconference - According to a 2003 statement provided by the FAA, the FAA established a teleconference with several other agencies minutes after the first WTC tower was hit (see (8:50 a.m.) September 11, 2001), and the Air Force liaison to the FAA (i.e. Atkins) “immediately” joined this. [9/11 Commission, 5/23/2003] However, Atkins will say she only joins this teleconference after 9:37 a.m., when the Pentagon attack occurs (see (Shortly After 9:37 a.m.) September 11, 2001). [9/11 Commission, 3/26/2004; US Department of Transportation, 8/31/2006 pdf file]
Not Responsible for Reporting Hijackings - Atkins will tell the 9/11 Commission that she is not responsible for being a channel from the FAA to the military for hijack and/or fighter escort protocols. She will explain that her office is “a liaison military administrative office,” and therefore, if she is notified of a hijacking, this does not represent “procedural military notification.” 9/11 Commission staff members will confirm “that there is no indication in the FAA handbook for special military procedures that [Atkins’s] office has a role in the notification to the military of a hijack, or the request to the military for fighter asset support.” Atkins will recall that, on this morning, “no one at the FAA” says to her that she should initiate “notification for a military response and/or coordination with the FAA response to the attacks.” Instead, she is “involved with military administrative coordinating and facilitating… and not with direct assessment or response to the attacks.” [9/11 Commission, 3/26/2004; 9/11 Commission, 4/19/2004]
No Other Military Liaisons Present - The three other military liaisons that share office space with Atkins at FAA headquarters are currently elsewhere, spread out around northern Virginia and Washington, DC. The Navy and Marine Corps liaisons will arrive at FAA headquarters at around 10:30 a.m.; the Army liaison will not arrive until the following day. [Federal Aviation Administration, 3/21/2002 pdf file]

Entity Tags: Sheryl Atkins, Federal Aviation Administration

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An article in the New York Times will later suggest that officials in the Pentagon’s National Military Command Center (NMCC) promptly become aware of the problems with Flight 77, long before NORAD’s Northeast Air Defense Sector (NEADS) is alerted to the flight. The article will state, “During the hour or so that American Airlines Flight 77 [is] under the control of hijackers, up to the moment it struck the west side of the Pentagon, military officials in [the NMCC are] urgently talking to law enforcement and air traffic control officials about what to do.” [New York Times, 9/15/2001] This appears consistent with what would be expected under normal procedures. According to the FAA’s acting Deputy Administrator Monte Belger: “Prior to 9/11, FAA’s traditional communication channel with the military during a crisis had been through the National Military Command Center (NMCC). They were always included in the communication net that was used to manage a hijack incident.” He will say that, since the FAA does not have direct dedicated communication links with NORAD, in a hijack scenario the NMCC has “the responsibility to coordinate [the Defense Department]‘s response to requests from the FAA or the FBI.” [9/11 Commission, 6/17/2004 pdf file; 9/11 Commission, 6/17/2004] NEADS reportedly is not alerted to Flight 77 until significantly later: at 9:24 a.m. by some accounts (see (9:24 a.m.) September 11, 2001), or, according to other accounts, at 9:34 a.m., when it only learns that Flight 77 is missing (see 9:34 a.m. September 11, 2001). [North American Aerospace Defense Command, 9/18/2001; 9/11 Commission, 6/17/2004]

Entity Tags: Northeast Air Defense Sector, National Military Command Center, Monte Belger

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Flight 77 from Washington begins to go off course over southern Ohio, turning to the southwest. [Washington Post, 9/12/2001; Newsday, 9/23/2001; 9/11 Commission, 6/17/2004]

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Flight 77’s transponder is turned off, meaning that the aircraft’s speed, altitude, and flight information are no longer visible on radar displays at the FAA’s Indianapolis Center. [Federal Aviation Administration, 9/17/2001 pdf file; National Transportation Safety Board, 2/19/2002 pdf file; 9/11 Commission, 7/24/2004, pp. 9] The Indianapolis Center air traffic controller in charge of Flight 77 watched the plane go off course and head southwest before its data disappeared from his radar screen. He looks for primary radar signals along the aircraft’s projected flight path as well as in the airspace where it had started to turn, but cannot find it. [9/11 Commission, 6/17/2004] He tries contacting the plane repeatedly, saying “American 77, Indy,” and: “American 77, Indy, radio check. How do you read?” But there is no response. [New York Times, 10/16/2001; New York Times, 10/16/2001]
NEADS Not Contacted - US News and World Report will later comment, “[E]xperts say that an airliner making a 180-degree turn followed by a transponder turnoff should have been a red flag to controllers.” It will quote Robert Cauble, a 20-year veteran of Navy air traffic control, who says: “The fact that the transponder went off, they should have picked up on that immediately. Everyone should have been on alert about what was going on.” [US News and World Report, 10/8/2001] Yet the Indianapolis Center supposedly does not notify NORAD’s Northeast Air Defense Sector (NEADS). According to the 9/11 Commission, NEADS will only learn that Flight 77 is missing at 9:34 a.m. (see 9:34 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 26-27]
Controller Thinks Plane Suffered Mechanical Failure - While several air traffic control centers were reportedly informed of the Flight 11 hijacking as early as 8:25 a.m. (see 8:25 a.m. September 11, 2001), according to the 9/11 Commission, the controller handling Flight 77 does not realize other aircraft have been hijacked, and he is unaware of the situation in New York. He mistakenly assumes Flight 77 has experienced an electrical or mechanical failure. [Guardian, 10/17/2001; 9/11 Commission, 6/17/2004] After he informs other Indianapolis Center personnel of the developing situation, they will clear all other aircraft from the plane’s westerly route so their safety will not be affected if Flight 77 is still flying along its original path but unable to be heard. [Freni, 2003, pp. 29; 9/11 Commission, 7/24/2004, pp. 460; 9/11 Commission, 8/26/2004, pp. 30]
Airline and Possibly Pentagon Learn of Flight 77 Problems - While NEADS is not alerted about the errant aircraft, a controller at the Indianapolis Center will contact American Airlines at 8:58 to inform it that contact has been lost with Flight 77 (see 8:58 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 30] And an article in the New York Times will indicate that the Pentagon’s National Military Command Center (NMCC) promptly becomes aware of the problems with Flight 77 (see (Shortly After 8:51 a.m.) September 11, 2001). [New York Times, 9/15/2001]

Entity Tags: Robert Cauble, Indianapolis Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Air Force General Richard Myers, vice chairman of the Joint Chiefs of Staff, and acting chairman on 9/11.
Air Force General Richard Myers, vice chairman of the Joint Chiefs of Staff, and acting chairman on 9/11. [Source: NORAD]According to his own account, Air Force General Richard Myers, the vice chairman of the Joint Chiefs of Staff, sees reports of the first WTC crash on television. Myers is acting chairman of the US military during the 9/11 crisis because Chairman of the Joint Chiefs of Staff Army General Henry Shelton is flying across the Atlantic for a NATO meeting in Europe. [ABC News, 9/11/2002; American Forces Press Service, 9/8/2006] Myers has a 9 o’clock appointment with Senator Max Cleland (D-GA) in one of the Senate office buildings. He is heading into this meeting and sees a television in Cleland’s outer office showing the burning North Tower, with the commentator suggesting it has been hit by an airplane. [MSNBC, 9/11/2002] Myers later recalls, “They thought it was a small plane or something like that.” [Armed Forces Radio And Television Service, 10/17/2001; American Forces Press Service, 10/23/2001] He says, “And we’re standing around saying, ‘What in the world happened?’ I remember the day being beautiful. I said, ‘How could a pilot be that stupid, to hit a tower? I mean, what’—but then you think, ‘Well, whatever.’” So he goes ahead and walks into the meeting, and is with Cleland at the time the second tower is hit (see (Shortly After 9:03 a.m.) September 11, 2001). [Council on Foreign Relations, 6/29/2006] On several occasions, Cleland will confirm that Myers had this meeting with him. [US Congress, 9/13/2001; CNN, 11/20/2001; Atlanta Journal-Constitution, 6/16/2003] But counterterrorism “tsar” Richard Clarke seems to contradict this account. He claims that, when he joins a video teleconference shortly after arriving at the White House, he sees Myers on screen, indicating that Myers is at the Pentagon rather than with Cleland (see (9:10 a.m.) September 11, 2001). [Clarke, 2004, pp. 1-3]

Entity Tags: Richard A. Clarke, Henry Hugh Shelton, Max Cleland, Richard B. Myers

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Colin Scoggins, the military liaison at the FAA’s Boston Center, learns from an FAA teleconference that there is a second hijacked plane over the US. He has previously called the FAA’s New York Center and was told, “We’re working a hijack,” but mistakenly thought the controller was referring to Flight 11 (see (Between 8:40 a.m. and 8:54 a.m.) September 11, 2001). According to author Lynn Spencer, Scoggins now hears on the FAA headquarters’ hijack teleconference of the second hijacked airliner, Flight 175. [Spencer, 2008, pp. 48-49 and 82] Spencer’s account is consistent with a May 2003 statement by the FAA, according to which the FAA established its teleconference “[w]ithin minutes after the first aircraft hit the World Trade Center” (see (8:50 a.m.) September 11, 2001). [9/11 Commission, 5/23/2003] But the 9/11 Commission will claim that the FAA headquarters’ hijacking teleconference is only established at “about 9:20” (see (9:20 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 36] According to Spencer, Scoggins assumes that NORAD’s Northeast Air Defense Sector (NEADS) is also on the FAA teleconference and is receiving the same information that he is about the second hijacking. However, the “FAA headquarters’ teleconference is between air traffic control facilities, the [FAA] Command Center, the Defense Department, and several other agencies; NORAD is not looped in.” [Spencer, 2008, pp. 82] Although the FAA will claim that the “Air Force liaison to the FAA immediately joined the FAA headquarters [teleconference] and established contact with NORAD on a separate line,” the Air Force liaison will subsequently claim she only joins the teleconference after 9:37 a.m., when the Pentagon is hit (see (Shortly After 9:37 a.m.) September 11, 2001). [9/11 Commission, 5/23/2003; US Department of Transportation, 8/31/2006 pdf file] Even though Scoggins assumes NEADS is already aware of the information, he will subsequently call it with the news of the second hijacking (see (9:02 a.m.-9:07 a.m.) September 11, 2001). [Spencer, 2008, pp. 82]

Entity Tags: Colin Scoggins, Federal Aviation Administration, Northeast Air Defense Sector

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Those in the National Military Command Center (NMCC) within the Pentagon see the second plane hitting the World Trade Center live on television. According to Dan Mangino, an operations officer at the center, the staff there had thought the first WTC crash was a “terrible accident,” but after seeing the second one, “we knew immediately that it was a terrorist attack.” The American Forces Press Service later reports, “Personnel in the center shifted into hyperdrive.… Phones in the center began ringing off the hook.” Mangino says he initiates “the process to stand up a working group in advance of the direction that would come down later.” One of his deputies is responsible for this process. Yet, despite this supposed urgency, Mangino later recalls that he “knew he would have little time in the days ahead, so he quickly ran to the concourse to get some money out of an automated teller machine.” He will not arrive back at the NMCC until after the Pentagon is hit. [American Forces Press Service, 9/7/2006] Brigadier General Montague Winfield had earlier on allowed a colleague to temporarily take over from him as the NMCC’s deputy director for operations (see 8:30 a.m. September 11, 2001). Yet, despite the obvious emergency now taking place, he does not retake charge of the center until more than an hour later, at around 10:15-10:30 a.m. (see (Shortly After 9:03 a.m.) September 11, 2001). [9/11 Commission, 6/17/2004] Furthermore, according to the 9/11 Commission, the NMCC does not begin a “significant event” conference call in response to the attacks until 9:29 a.m., which is 26 minutes after the South Tower is hit (see 9:29 a.m.-9:34 a.m. September 11, 2001). [9/11 Commission, 6/17/2004 pdf file; 9/11 Commission, 7/24/2004, pp. 37]

Entity Tags: National Military Command Center, Dan Mangino, Montague Winfield

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Victoria Clarke, the assistant secretary of defense for public affairs, and Larry Di Rita, a special assistant to the secretary of defense, try to persuade Secretary of Defense Donald Rumsfeld to cancel his schedule so he can respond to the terrorist attacks, but Rumsfeld refuses to do so and continues with a routine intelligence briefing. [Clarke, 2006, pp. 218-219; Priess, 2016, pp. 244] Rumsfeld is in his office at the Pentagon with Denny Watson, a CIA analyst, who is giving him his daily intelligence briefing. He is aware of the two crashes at the World Trade Center (see Shortly After 8:46 a.m. September 11, 2001 and (Shortly After 9:03 a.m.) September 11, 2001). [9/11 Commission, 3/23/2004; 9/11 Commission, 7/24/2004, pp. 37; Rumsfeld, 2011, pp. 334-335]
Aides Go to Talk with Rumsfeld about His Response to the Crisis - Clarke and Di Rita, meanwhile, learned of the attacks on the WTC from seeing the coverage of them on television. After the second crash, Clarke headed to Di Rita’s office, which is down the hallway from Rumsfeld’s office. There, she and Di Rita discussed “what had to be done right away in terms of the secretary [of defense],” Clarke will later recall. The two aides then headed together to see Rumsfeld, to talk with him about “the kinds of things he needed to do in response to this [crisis].”
Aides Tell Rumsfeld What They Know about the Attacks - After they enter Rumsfeld’s office, Clarke and Di Rita tell the secretary of defense what is happening and what they know about the attacks. They say the Executive Support Center (ESC) “is going to start getting spun up.” [Historical Office, Office of the Secretary of Defense, 6/27/2002 pdf file; Historical Office, Office of the Secretary of Defense, 7/2/2002 pdf file; Clarke, 2006, pp. 216-219] The ESC is a secure communications hub with a video teleconference facility, located on the third floor of the Pentagon. [Historical Office, Office of the Secretary of Defense, 6/27/2002 pdf file; Vogel, 2007, pp. 440] It is “the place where the building’s top leadership goes to coordinate military operations during national emergencies,” according to Clarke.
Rumsfeld Refuses to Change His Schedule - Clarke and Di Rita also advise Rumsfeld to cancel his appointments for the rest of the day. “Sir, I think your entire schedule is going to be different today,” Di Rita says. But Rumsfeld refuses to do so. “No! If I cancel my day, the terrorists have won,” he says. Undeterred, the two aides pull out a copy of Rumsfeld’s agenda for the day and go through it point by point, explaining to the secretary of defense why each item could be canceled. However, Rumsfeld’s response is to look at the television on the desk and watch the coverage of the attacks on the WTC. [Clarke, 2006, pp. 219; Priess, 2016, pp. 244] Rumsfeld “wanted to make a few phone calls” at this time, Clarke will tell one interviewer. [WBZ Radio 1030 (Boston), 9/15/2001]
Aides Go to the Support Center to Respond to the Attacks - Rumsfeld tells the two aides to go to the ESC and wait for him there. Clarke and Di Rita therefore leave the office and head to the ESC (see Shortly After 9:03 a.m. September 11, 2001). They will be in the ESC at 9:37 a.m., when the Pentagon is attacked (see 9:37 a.m. September 11, 2001). [Historical Office, Office of the Secretary of Defense, 7/2/2002 pdf file; Clarke, 2006, pp. 219-220] Rumsfeld, meanwhile, continues skimming through the copy of the President’s Daily Brief that Watson brought him. [Priess, 2016, pp. 244] He will still be in his office receiving his intelligence briefing when the Pentagon is attacked (see 9:37 a.m. September 11, 2001). [Goldberg et al., 2007, pp. 130; Vogel, 2007, pp. 438-439]

Entity Tags: Donald Rumsfeld, Larry Di Rita, Denny Watson, Victoria (“Torie”) Clarke

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

National Security Adviser Condoleezza Rice tries to gather together the principals of the National Security Council (NSC), but is unable to get in touch with key officials. Rice realized the US was under terrorist attack during a staff meeting, when her assistant informed her of the second plane striking the World Trade Center (see (9:04 a.m.) September 11, 2001). She had then headed to the White House Situation Room’s operations center. [Newsweek, 12/30/2001; Bumiller, 2007, pp. xii] Here she intends to assemble the principals of the NSC for a crisis meeting. [O, the Oprah Magazine, 2/1/2002] Along with the national security adviser, the principal members of the NSC are the president, the vice president, the secretary of state, the secretary of the treasury, and the secretary of defense; additionally, the CIA director and the chairman of the Joint Chiefs of Staff are statutory advisers to the NSC. [US President, 2/13/2001; Felix, 2002, pp. 226] However, Rice remembers that Secretary of State Colin Powell is currently away in Peru (see (8:30 a.m.) September 11, 2001). [MSNBC, 9/11/2002] Treasury Secretary Paul O’Neill is away in Japan. [US Department of the Treasury, 11/29/2001; US Department of the Treasury, 1/23/2002] And Chairman of the Joint Chiefs of Staff Henry Shelton is on his way to Europe for a NATO meeting there. [CNN, 10/1/2001] Rice tries calling Defense Secretary Donald Rumsfeld, who is in his office at the Pentagon (see (Shortly After 9:03 a.m.) September 11, 2001), but cannot reach him. [PBS Frontline, 7/12/2002; Clarke, 2006, pp. 218-219; Cockburn, 2007, pp. 1] She is also unable to get a call through to CIA Director George Tenet. [Bumiller, 2007, pp. xii] (Tenet will later claim that, around this time, he is having trouble using his secure phone while being driven out to CIA headquarters (see (8:55 a.m.-9:15 a.m.) September 11, 2001). [Tenet, 2007, pp. 161-162] ) Also around this time, in the Secure Video Conferencing Center just off the main floor of the Situation Room, counterterrorism “tsar” Richard Clarke is trying to convene a video teleconference with other top officials (see (9:10 a.m.) September 11, 2001). [Bumiller, 2007, pp. xii]

Entity Tags: Donald Rumsfeld, George J. Tenet, Henry Hugh Shelton, Paul O’Neill, Colin Powell, National Security Council, Condoleezza Rice

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Around this time, according to his own account, counterterrorism “tsar” Richard Clarke reaches the Secure Video Conferencing Center just off the main floor of the Situation Room in the West Wing of the White House. From there, he directs the response to the 9/11 attacks and stays in contact with other top officials through video links. Clarke claims that on video he can see Defense Secretary Donald Rumsfeld, CIA Director George Tenet, FBI Director Robert Mueller, FAA Administrator Jane Garvey, Deputy Attorney General Larry Thompson (filling in for the traveling Attorney General John Ashcroft), Deputy Secretary of State Richard Armitage (filling in for the traveling Secretary of State Colin Powell), and Vice Chairman of the Joint Chiefs of Staff Richard Myers (filling in for the traveling Chairman Henry Shelton). National Security Adviser Condoleezza Rice is with Clarke, but she lets him run the crisis response, deferring to his longer experience on terrorism matters. Clarke is also told by an aide, “We’re on the line with NORAD, on an air threat conference call.” [Clarke, 2004, pp. 2-4; Australian, 3/27/2004] According to the 9/11 Commission, logs indicate that Clarke’s video teleconference only begins at 9:25 a.m. (see 9:25 a.m. September 11, 2001), which is later than Clarke suggests, and CIA and FAA representatives only join it at 9:40 a.m. [9/11 Commission, 7/24/2004, pp. 36 and 462] Other accounts claim that, rather than being involved in Clarke’s teleconference at this time, Donald Rumsfeld is still in his office waiting for his intelligence briefing (see (Shortly After 9:03 a.m.) September 11, 2001), and Richard Myers is in a meeting on Capitol Hill (see (Shortly After 9:03 a.m.) September 11, 2001). [Armed Forces Radio And Television Service, 10/17/2001; Clarke, 2006, pp. 218-219] The 9/11 Commission claims that, “While important,” Clarke’s conference has “no immediate effect on the emergency defense efforts.” [9/11 Commission, 6/17/2004] Yet, as the Washington Post puts it, “everyone seems to agree” Clarke is the chief crisis manager on 9/11. [Washington Post, 3/28/2004] Even Clarke’s later opponent, National Security Adviser Rice, calls him 9/11’s “crisis management guy.” [United Press International, 4/9/2004] The conference is where the government’s emergency defense efforts are concentrated.

Entity Tags: Larry D. Thompson, North American Aerospace Defense Command, Richard B. Myers, Richard Armitage, John Ashcroft, Robert S. Mueller III, Richard A. Clarke, Henry Hugh Shelton, Jane Garvey, Donald Rumsfeld, 9/11 Commission, George J. Tenet, Colin Powell, Condoleezza Rice

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Mike Fenzel.Mike Fenzel. [Source: Wall Street Journal]According to counterterrorism “tsar” Richard Clarke, around this time, National Security Adviser Condoleezza Rice says she is going down to the Presidential Emergency Operations Center (PEOC) below the White House to be with Vice President Dick Cheney. Clarke is currently convening a video teleconference with top officials from the Secure Video Conferencing Center, just off the main floor of the Situation Room (see (9:10 a.m.) September 11, 2001). Rice has just walked in with her deputy, Stephen Hadley. Clarke asks her, “Do you want to chair this as a principals meeting?” [Clarke, 2004, pp. 2-4] (A “principals meeting” includes the principals of the National Security Council, but not the president. [Bumiller, 2007, pp. 141] ) Rice declines, allowing Clarke to run the conference. Clarke will recall that Rice says to him: “You’re going to need some decisions quickly. I’m going to the PEOC to be with the vice president. Tell us what you need.” Clarke replies, “What I need is an open line to Cheney and you.” Clarke then turns to his White House Fellow, Army Major Mike Fenzel, and instructs him to “go with Condi to the PEOC and open a secure line to me. I’ll relay the decisions we need to you.” [Clarke, 2004, pp. 3-4] However, according to her own later recollections, Rice does not head down from the Situation Room to the PEOC until later, at some time shortly after the Pentagon is hit (see (9:45 a.m.) September 11, 2001). [PBS Frontline, 7/12/2002; MSNBC, 9/11/2002; New York Times, 9/11/2002; Bumiller, 2007, pp. xiii]

Entity Tags: Condoleezza Rice, Stephen J. Hadley, Mike Fenzel, Richard A. Clarke

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The FAA sets up a hijacking teleconference with several agencies, including the Defense Department. This is almost one hour after the FAA’s Boston flight control began notifying the chain of command (see 8:25 a.m. September 11, 2001) and notified other flight control centers about the first hijacking at 8:25 a.m. (see 8:25 a.m. September 11, 2001). According to the Acting FAA Deputy Administrator Monte Belger, this teleconference (called the “hijack net”) is “the fundamental primary source of information between the FAA, [Defense Department], FBI, Secret Service, and… other agencies.” Yet even after the delay in setting it up, FAA and Defense Department participants later claim it plays no role in coordinating the response to the hijackings. The 9/11 Commission says, “The NMCC [National Military Command Center inside the Pentagon] officer who participated told us that the call was monitored only periodically because the information was sporadic, it was of little value, and there were other important tasks. The FAA manager of the teleconference also remembered that the military participated only briefly before the Pentagon was hit.” [9/11 Commission, 6/17/2004; 9/11 Commission, 7/24/2004, pp. 36] According to a statement provided by the FAA to the 9/11 Commission in 2003, this teleconference began significantly earlier—“[w]ithin minutes after the first aircraft hit the World Trade Center” (see (8:50 a.m.) September 11, 2001). [9/11 Commission, 5/23/2003]

Entity Tags: Federal Aviation Administration, Monte Belger, US Department of Defense, 9/11 Commission

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Monte BelgerMonte Belger [Source: FAA]At 9:20 a.m. (or earlier, according to some accounts), the FAA set up a hijacking teleconference with several agencies (see (9:20 a.m.) September 11, 2001). FAA records indicate that the National Military Command Center within the Pentagon was included in the communication network “no later than 9:20 a.m.” [9/11 Commission, 6/17/2004 pdf file] Yet at some point later in the morning, Acting FAA Deputy Administrator Monte Belger becomes aware that the military is not involved in the teleconference in any meaningful way. Presumably referring to tape recordings of the FAA headquarters, 9/11 Commissioner Jamie Gorelick will later say to Belger, “We heard some rather colorful language came from your mouth at that point.” The absence of the NMCC from the teleconference is unusual. Belger says, “I’ve lived through dozens of hijackings in my 30-year FAA career… and [the NMCC] were always there. They were always on the net, and were always listening in with everybody else.” He adds, “The most frustrating after-the-fact scenario for me to understand is to explain… the communication link on that morning between the FAA operations center and the NMCC.… I know how it’s supposed to work, but… it’s still a little frustrating for me to understand how it actually did work on that day.” [9/11 Commission, 6/17/2004; 9/11 Commission, 7/24/2004, pp. 36]

Entity Tags: Monte Belger, National Military Command Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Shortly after 9/11, NORAD reported that the FAA notified them at this time that Flight 77 “may” have been hijacked and that it appears headed toward Washington. [Washington Post, 9/12/2001; CNN, 9/17/2001; North American Aerospace Defense Command, 9/18/2001; Guardian, 10/17/2001; Associated Press, 8/21/2002] Apparently, flight controllers at Dulles International Airport discover a plane heading at high speed toward Washington; an alert is sounded within moments that the plane appears to be headed toward the White House. [Washington Post, 11/3/2001] In 2003, the FAA supported this account, but claimed that they had informally notified NORAD earlier. “NORAD logs indicate that the FAA made formal notification about American Flight 77 at 9:24 a.m. (see (9:24 a.m.) September 11, 2001), but information about the flight was conveyed continuously during the phone bridges before the formal notification.” [Federal Aviation Administration, 5/22/2003] Yet in 2004, the 9/11 Commission claims that both NORAD and the FAA are wrong. The 9/11 Commission explains that the notification NEADS received at 9:24 a.m. was the incorrect information that Flight 11 had not hit the WTC and was headed south for Washington, D.C. Thus, according to the 9/11 Commission, NORAD is never notified by the FAA about the hijacking of Flight 77, but accidentally learns about it at 9:34 a.m. (see 9:34 a.m. September 11, 2001). [9/11 Commission, 6/17/2004]

Entity Tags: Washington Dulles International Airport, Federal Aviation Administration, North American Aerospace Defense Command

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

According to his own account, counterterrorism “tsar” Richard Clarke, started a video teleconference from the White House’s Secure Video Conferencing Center, next to the Situation Room, at around 9:10 a.m.(see (9:10 a.m.) September 11, 2001). However, the 9/11 Commission says that logs indicate this conference beginning 15 minutes later than this. Included in the conference are the FBI, the CIA, the FAA, the departments of State, Justice, and Defense, and the White House shelter. The FAA and CIA join at 9:40 a.m. The 9/11 Commission says, “It is not clear to us that the video teleconference was fully under way before 9:37, when the Pentagon was struck.” Furthermore, it states: “We do not know who from Defense participated, but we know that in the first hour none of the personnel involved in managing the crisis did. And none of the information conveyed in the White House video teleconference, at least in the first hour, was being passed to the NMCC [in the Pentagon].” Clarke’s video teleconference is not connected into the area of the NMCC from where the crisis is being managed. Consequently, “the director of the operations team-who was on the phone with NORAD-did not have the benefit of information being shared on the video teleconference.” And, “when the Secretary [of Defense Rumsfeld] and Vice Chairman [of the Joint Chiefs of Staff Myers] later participated in the White House video teleconference, they were necessarily absent from the NMCC and unable to provide guidance to the operations team.” Clarke, however, gives a specific recollection of Myers speaking over video at 9:28, which is seemingly at odds with the 9/11 Commission’s account (see 9:28 a.m. September 11, 2001). One witness later recalls: “[It] was almost like there were parallel decision-making processes going on; one was a voice conference orchestrated by the NMCC… and then there was the [White House video teleconference].… [I]n my mind they were competing venues for command and control and decision-making.” [9/11 Commission, 7/24/2004]

Entity Tags: North American Aerospace Defense Command, Central Intelligence Agency, US Department of Justice, US Department of State, US Department of Defense, Federal Aviation Administration, Richard A. Clarke

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The National Miilitary Command Center, inside the Pentagon.The National Miilitary Command Center, inside the Pentagon. [Source: US Department of Defense]The National Military Command Center (NMCC) at the Pentagon finally commences and runs a “significant event conference” in response to the ongoing crisis, 26 minutes after the second plane hit the World Trade Center and officers in the NMCC realized the US was under terrorist attack. [9/11 Commission, 6/17/2004 pdf file; 9/11 Commission, 7/24/2004, pp. 37; American Forces Press Service, 9/7/2006]
NMCC Directors Decided to Establish Conference - After those in the NMCC saw Flight 175 hitting the WTC live on television at 9:03 a.m. (see 9:03 a.m. September 11, 2001), Captain Charles Leidig, the acting deputy director for operations (DDO) in the center throughout the attacks, and Commander Pat Gardner, the assistant DDO, talked about the need to convene a significant event conference so there could be a discussion of what actions were to be taken in response. The DDO and the assistant DDO are the two officers responsible for deciding what type of conference the NMCC should convene, and when it should do so. Because there is no specific procedure for dealing with terrorist attacks, Leidig and Gardner decided a significant event conference would most suit their needs, because it would have the flexibility of allowing more people to be added in as required. They also discussed who would need to be on this conference. [9/11 Commission, 4/29/2004 pdf file] But Major Charles Chambers, who is currently on duty in the NMCC, will give a slightly different account. According to Chambers, Staff Sergeant Val Harrison had a phone in her hand and said NORAD was asking for a significant event conference. Leidig had agreed, and so Harrison started establishing the conference.
Conference Begins with Recap of Situation - According to Chambers, “The computer does a mass dialing to connect to those command centers that are always included” in an NMCC conference call, but Harrison also had to manually call the civilian agencies that were going to be included in the conference, such as the FAA, the FBI, and the Federal Emergency Management Agency (FEMA). [US Department of Defense, 9/2001] The conference then begins at 9:29 a.m. with a brief recap: Two aircraft have hit the WTC, there is a confirmed hijacking of Flight 11, and fighter jets have been scrambled from Otis Air National Guard Base in Massachusetts (see 8:46 a.m. September 11, 2001). The FAA is asked to provide an update, but its line is silent as the agency has not yet been added to the call (see (9:29 a.m.-12:00 p.m.) September 11, 2001). A minute later, Leidig states that it has just been confirmed that Flight 11 is still airborne and is heading toward Washington, DC. (This incorrect information apparently arose minutes earlier during a conference call between FAA centers (see 9:21 a.m. September 11, 2001).) [9/11 Commission, 7/24/2004, pp. 37] NMCC conference calls are moderated by the DDO. [9/11 Commission, 7/21/2003 pdf file] Leidig will tell the 9/11 Commission that they are conducted over “a special phone circuit, and it’s classified to be able to pass information, relay information between very senior leadership all the way over to the White House.” [9/11 Commission, 6/17/2004]
NMCC Struggled to Convene Conference - Some officers currently on duty in the NMCC will later complain about circumstances that delayed the establishing of the significant event conference. Chambers will recall that the conference took “much longer than expected to bring up.” [US Department of Defense, 9/2001] Gardner will tell the 9/11 Commission that the NMCC had been “struggling to build the conference,” which “didn’t get off as quickly as hoped.” [9/11 Commission, 5/5/2004] He will describe his “frustration that it wasn’t brought up more quickly.” [9/11 Commission, 5/12/2004]
Other Conference and Connection Problems Delayed Call - Preparations for the conference were disrupted as a result of the CIA convening a National Operations and Intelligence Watch Officer Network (NOIWON) conference call between government agencies in the Washington area, reportedly at sometime between 9:16 a.m. and 9:25 a.m. (see (Between 9:16 a.m. and 9:25 a.m.) September 11, 2001). According to a 9/11 Commission memorandum, the NMCC had “abandoned its attempt to convene a [significant event conference] so its watch officers could participate in the NOIWON conference.” [Federal Aviation Administration, 9/11/2001; Federal Aviation Administration, 9/11/2001; 9/11 Commission, 7/21/2003 pdf file] Another factor that slowed attempts to convene the significant event conference was a problem with connecting some agencies to it. According to Chambers, “A couple of the civil agencies couldn’t be reached and others kept dropping off moments after connecting.” He will recall, “We finally decided to proceed without those agencies that were having phone problems.” [US Department of Defense, 9/2001] Leidig had announced that the NMCC would have to start without those agencies and add them to the conference later on. [9/11 Commission, 5/12/2004]
Call Ends after Five Minutes - The significant event conference ends after only a few minutes, following a recommendation by NORAD that it be reconvened as an “air threat conference.” It is brought to an end at around 9:34 a.m., and will resume as an air threat conference at 9:37 a.m. (see 9:37 a.m.-9:39 a.m. September 11, 2001). [9/11 Commission, 4/29/2004 pdf file; 9/11 Commission, 7/24/2004, pp. 37]

Entity Tags: Charles Leidig, Federal Aviation Administration, Val Harrison, Patrick Gardner, Charles Chambers, North American Aerospace Defense Command, National Military Command Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

According to the 9/11 Commission, NEADS contacts Washington flight control to ask about Flight 11. A manager there happens to mention, “We’re looking—we also lost American 77.” The commission claims, “This was the first notice to the military that American 77 was missing, and it had come by chance.… No one at FAA Command Center or headquarters ever asked for military assistance with American 77.” [9/11 Commission, 6/17/2004] Yet, 38 minutes earlier, flight controllers determined Flight 77 was off course, out of radio contact, and had no transponder signal (see 8:56 a.m. September 11, 2001). They’d warned American Airlines headquarters within minutes. By some accounts, this is the first time NORAD is told about Flight 77, but other accounts have them warned around 9:25 a.m.

Entity Tags: American Airlines, North American Aerospace Defense Command, Northeast Air Defense Sector, Federal Aviation Administration

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Senior officials in the Executive Support Center (ESC) at the Pentagon decide against evacuating the Pentagon, despite being aware of the attacks on the World Trade Center. [Historical Office, Office of the Secretary of Defense, 7/2/2002 pdf file; Eichenwald, 2012, pp. 22] The ESC, on the third floor of the Pentagon, is “the place where the building’s top leadership goes to coordinate military operations during national emergencies,” according to Victoria Clarke, assistant secretary of defense for public affairs. [Clarke, 2006, pp. 219] Those currently in it include Clarke; Larry Di Rita, Defense Secretary Donald Rumsfeld’s special assistant; Stephen Cambone, principal deputy undersecretary of defense for policy; and William Haynes, the general counsel of the Department of Defense.
Officials Discuss How to Respond to the Attacks - These officials know about the two crashes in New York and realize America is under attack. They are “talking about setting up a crisis action team and how we needed to respond to this apparent terrorist attack in New York City,” Haynes will later recall. They discuss things like, “Should we think about the force conditions [and] threat conditions?” according to Di Rita. [Historical Office, Office of the Secretary of Defense, 6/27/2002 pdf file; Historical Office, Office of the Secretary of Defense, 7/2/2002 pdf file; Historical Office, Office of the Secretary of Defense, 7/8/2002 pdf file; Historical Office, Office of the Secretary of Defense, 4/8/2003 pdf file] However, they reportedly dismiss the possibility of evacuating their building. “The idea of evacuating the Pentagon was batted about, then rejected,” journalist and author Kurt Eichenwald will write. [Eichenwald, 2012, pp. 22]
Two of the Officials Thought the Pentagon Might Be a Target - This is despite the fact that at least two of them have considered the possibility of the Pentagon being attacked. Haynes has spoken to David O. “Doc” Cooke, the Pentagon’s director of administration and management, and, he will recall, told him “that we ought to be thinking about the possibility of attacks here [at the Pentagon].” [Historical Office, Office of the Secretary of Defense, 4/8/2003 pdf file] And Cambone has talked to Vice Admiral Edmund Giambastiani Jr., Rumsfeld’s senior military assistant, about the possibility of the Pentagon being a target and what they would do if it was attacked (see Between 9:03 a.m. and 9:35 a.m. September 11, 2001). [Historical Office, Office of the Secretary of Defense, 7/8/2002 pdf file; American Forces Press Service, 9/8/2006] Clarke and Di Rita, however, will subsequently be unclear about whether they thought the Pentagon might be attacked. When asked, “Was there any anticipation at that time that the Pentagon also might be at risk?” Clarke will only say, “There was anticipation that lots of things might be at risk.” [Historical Office, Office of the Secretary of Defense, 7/2/2002 pdf file] And when he is asked, “At that point was there a reason to expect a larger threat specific to the Pentagon?” Di Rita will reply, “I don’t know that I thought about that.” [Historical Office, Office of the Secretary of Defense, 6/27/2002 pdf file]
Official Will Order an Evacuation after the Pentagon Is Hit - No steps are taken to evacuate the Pentagon before it is attacked (see Before 9:37 a.m. September 11, 2001). [Newsday, 9/23/2001; Vogel, 2007, pp. 429] Cambone will finally give the order for the building to be evacuated shortly after 9:37 a.m., when the attack occurs (see 9:37 a.m. September 11, 2001). Those in the ESC will feel and hear the impact (see 9:37 a.m. September 11, 2001). Someone will then come in and report to them that the building has been hit by an airplane. “At that moment, I asked for the building to be evacuated and also locked down,” Cambone will recall. [Historical Office, Office of the Secretary of Defense, 7/8/2002 pdf file; Clarke, 2006, pp. 220]

Entity Tags: William J. Haynes, Larry Di Rita, Stephen A. Cambone, Victoria (“Torie”) Clarke

Timeline Tags: Complete 911 Timeline

Those inside the Pentagon’s Executive Support Center (ESC) feel and hear the impact when the building is hit, yet supposedly do not realize what has happened. Victoria Clarke, the assistant secretary of defense for public affairs, who is in the ESC at this time, calls the center “the Pentagon’s war room, with instant access to satellite images and intelligence sources peering into every corner of the globe.” She describes it as “the place where the building’s top leadership goes to coordinate military operations during national emergencies.” In it with her are Stephen Cambone, Donald Rumsfeld’s closest aide, and Larry Di Rita, Rumsfeld’s personal chief of staff. They’d been discussing how to go about getting every plane currently in the air back on the ground when, according to Clarke, “we felt a jarring thump and heard a loud but still muffled explosion. The building seemed to have shifted.” Yet, despite all the ESC’s resources, they supposedly do not initially realize exactly what has happened. Clarke says to the others, “It must have been a car bomb.” Di Rita replies, “A bomb of some kind.” But one unnamed staffer who frequently uses the ESC for meetings points to the ceiling and says, “No, it’s just the heating and cooling system. It makes that noise all the time.” Clarke later claims, “The notion of a jetliner attacking the Pentagon was exactly that unfathomable back then. Our eyes were glued to television screens showing two hijacked planes destroying the World Trade Center and it still didn’t occur to any of us, certainly not me, that one might have just hit our own building.” Clarke guesses aloud that the noise was something other than the heating and cooling system. In the ensuing minutes, she and the others with her will scramble “for information about what exactly had happened, how many were hurt or killed, and [analyze] what we could do to prevent further attacks.” Yet, she will later claim, it is only when Donald Rumsfeld comes into the ESC at 10:15 a.m., after having gone to the crash scene, that they receive their first confirmation that a plane has hit the Pentagon (see (10:00 a.m.-10:30 a.m.) September 11, 2001). [Clarke, 2006, pp. 219-221] Those inside the National Military Command Center (NMCC), located next door to the ESC, supposedly do not feel the impact when the Pentagon is hit, and one officer there claims he only learns of the attack from television reports (see Shortly After 9:37 a.m. September 11, 2001). [CNN, 9/4/2002; American Forces Press Service, 9/7/2006; Cockburn, 2007, pp. 5] But Secretary of Defense Rumsfeld, who is in his office about 200 feet away from the ESC, feels the building shake due to the explosion. After seeing nothing out of his window, he immediately dashes outside to determine what has happened (see 9:38 a.m. September 11, 2001). [WBZ Radio 1030 (Boston), 9/15/2001; Parade Magazine, 10/12/2001; Washington Post, 1/9/2002; 9/11 Commission, 3/23/2004]

Entity Tags: Stephen A. Cambone, Larry Di Rita, Victoria (“Torie”) Clarke

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The Pentagon’s National Military Command Center (NMCC) is located on the other side of the building to where it is hit. Therefore, when the attack on the Pentagon occurs, those inside it supposedly do not feel the impact. [CNN, 9/4/2002] According to Newsweek, the NMCC has been called “the primary nerve system” of the Pentagon, from where “commanders can monitor and communicate with American forces around the world.” [Newsweek, 9/28/2001] A military instruction for dealing with hijacked aircraft describes it as “the focal point within Department of Defense for providing assistance” in response to hijackings. [US Department of Defense, 6/1/2001 pdf file] But supposedly NMCC personnel do not initially realize the Pentagon has been attacked. Steve Hahn, an operations officer at the center, later says, “I didn’t know [the Pentagon had been hit] until I heard the news report on television.” [American Forces Press Service, 9/7/2006] Yet an article in the New York Times later claims, “During the hour or so that American Airlines Flight 77 was under the control of hijackers, up to the moment it struck the west side of the Pentagon, military officials in [the NMCC] were urgently talking to law enforcement and air traffic control officials about what to do” (see (Shortly After 8:51 a.m.) September 11, 2001). [New York Times, 9/15/2001] Furthermore, at about 8:50 a.m. according to the FAA, or 9:20 a.m. according to the 9/11 Commission, the FAA had established several phone bridges linking key players, including the NMCC (see (8:50 a.m.) September 11, 2001) (see (9:20 a.m.) September 11, 2001). The FAA states that it shares “real-time information on the phone bridges,” which includes “actions being taken by all the flights of interest, including Flight 77.” [9/11 Commission, 5/23/2003; 9/11 Commission, 7/24/2004, pp. 36] Why NMCC personnel do not therefore know immediately that the Pentagon has been hit is unclear. Also around this time, Officer Aubrey Davis of the Pentagon police is outside Donald Rumsfeld’s office. He hears what he later describes as “an incredibly loud ‘boom,’” when the Pentagon is struck (see 9:38 a.m. September 11, 2001). Yet no mention is made of anyone in the NMCC hearing this “boom,” even though the center is located only around 200 feet from where Davis is standing. [WBZ Radio 1030 (Boston), 9/15/2001; Cockburn, 2007, pp. 1] Dan Mangino, an operations officer in the NMCC, went out earlier to withdraw some money from a cash machine (see 9:03 a.m. September 11, 2001), and rushes back to the center after the Pentagon is hit. He finds the people in it are very calm. He says, “There was no panic, no raised voices. We train for emergencies all the time, and that training took over.” [American Forces Press Service, 9/7/2006]

Entity Tags: Steve Hahn, National Military Command Center, Dan Mangino

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Rumsfeld show on a video broadcast on CNN helping carry a stretcher shortly after the Pentagon attack. He is in the center of the picture, wearing a dark jacket.Rumsfeld show on a video broadcast on CNN helping carry a stretcher shortly after the Pentagon attack. He is in the center of the picture, wearing a dark jacket. [Source: CNN]Within seconds of the Pentagon being hit, Defense Secretary Donald Rumsfeld rushed out of his office and headed toward the crash scene (see 9:38 a.m. September 11, 2001). According to Officer Aubrey Davis, who is currently accompanying Rumsfeld as his bodyguard, when they reach the site, “There were the flames, and bits of metal all around. The secretary picked up one of the pieces of metal. I was telling him he shouldn’t be interfering with a crime scene when he looked at some inscription on it and said, ‘American Airlines.’” According to Rumsfeld, a person who’d seen the attack on the Pentagon informs him a plane had flown into it. Rumsfeld later recalls: “I saw people on the grass, and we just, we tried to put them in stretchers and then move them out across the grass towards the road and lifted them over a jersey wall so the people on that side could stick them into the ambulances. I was out there for a while, and then people started gathering, and we were able to get other people to do that, to hold IVs for people. There were people lying on the grass with clothes blown off and burns all over them.” [Parade Magazine, 10/12/2001; Cockburn, 2007, pp. 1-2] Versions of this story will appear elsewhere. [Star-Tribune (Minneapolis), 9/12/2001; US Department of Defense, 12/5/2001; ABC News, 9/11/2002; Vanity Fair, 5/9/2003] Video footage confirms that Rumsfeld helps carry a stretcher at the crash scene. [CNN, 8/17/2002] One report will even describe him pulling budget analyst Paul Gonzales to safety from the burning wreckage. [Daily Telegraph, 9/16/2001] However, Gonzales later offers his own detailed recollections of pulling other people to safety, which fail to involve Rumsfeld in any way. [Washington Post, 3/11/2002] Assistant Secretary of Defense for Public Affairs Victoria Clarke will say Rumsfeld is gone from the building for “about half an hour.” [WBZ Radio 1030 (Boston), 9/15/2001] A Pentagon spokesperson has Rumsfeld helping at the crash site for “15 minutes or so.” [Reuters, 9/11/2001] Another account will claim he loads the wounded onto stretchers for 15 minutes. [Scripps Howard News Service, 9/11/2001] However, considering the time it would have taken to walk to the crash site—each side of the enormous Pentagon is the length of three football fields—journalist Andrew Cockburn later concludes that Rumsfeld could only have been at the crash scene for a brief period. [Cockburn, 2007, pp. 3] Rumsfeld reportedly heads back into the Pentagon at the urging of a security agent, though in an interview soon after 9/11 he will claim the decision to go back inside was his own, saying, “I decided I should be in [the building] figuring out what to do, because your brain begins to connect things, and there were enough people there to worry about that.” [Parade Magazine, 10/12/2001; Washington Post, 1/27/2002] He tells the 9/11 Commission, “I was back in the Pentagon with a crisis action team shortly before or after 10:00 a.m.” (see (10:00 a.m.-10:30 a.m.) September 11, 2001). [9/11 Commission, 3/23/2004] While Rumsfeld is at the crash scene, others are frantically trying to get in touch with him but are unable to do so (see (9:38 a.m.-10:00 a.m.) September 11, 2001).

Entity Tags: Pentagon, Victoria (“Torie”) Clarke, Aubrey Davis, Paul Gonzales, Donald Rumsfeld

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Anna Perez.Anna Perez. [Source: Paul Drinkwater / NBC Universal]Government officials in the Presidential Emergency Operations Center (PEOC) below the White House are frustrated at technical problems they have with the televisions in the center, which mean they are unable to get audio from both the TV broadcast channels and the videoconferencing system at the same time. [White House, 11/1/2001; Newsweek, 12/30/2001] Two large television screens are built into a wall of the PEOC conference room, and, according to journalist and author Stephen Hayes, for most of the day one of them is tuned to CNN and the other to the Fox News Channel. Hayes will write, “Watching the uninterrupted news coverage not only provided new and timely information; it also allowed officials in the shelter [i.e. the PEOC] to understand, as they designed their public response, what exactly the American people were seeing.” [Hayes, 2007, pp. 337, 342]
Officials Have Problems with Television and Video Conference Audio - But, National Security Adviser Condoleezza Rice will later recall, the “only frustration” among those in the PEOC is “that we kept having trouble getting the TV to work.… [W]e were having trouble with the, some of the video link.” Therefore, “if you were trying to do the video conference, you had trouble doing TV.” [White House, 11/1/2001] The “video conference” Rice refers to is presumably the White House video teleconference being conducted by counterterrorism chief Richard Clarke (see (9:10 a.m.) September 11, 2001 and 9:25 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 36] Anna Perez, Rice’s communications counselor, will add, “[Y]ou couldn’t do the SVTS [secure video teleconference system] at the same time you could do the CNN.” [White House, 11/1/2001] Eric Edelman, a member of Vice President Dick Cheney’s staff, will recall: “[T]he video conference that Dick Clarke was chairing was going on.… [W]e could see that, so that was on the screen, we could follow that. Not always with audio… sometimes with audio, sometimes not.” [White House, 10/25/2001] According to Hayes, however, the problem is in fact that “[a]lthough the two televisions on the wall could be tuned to different channels, they could get audio from only one.” Consequently, “On several occasions, the officials could see notices of ‘breaking news’ without being able to hear the details of those updates.” [Hayes, 2007, pp. 342]
'Everybody' in PEOC Frustrated by TV Problem - Rice will recall that the problem with the televisions is “kind of frustrating to everybody.” [White House, 11/1/2001] One unnamed official will recall that Cheney, who is in the PEOC for much of the day, is “cranked up” about the problem and repeatedly demands that it be fixed. [Hayes, 2007, pp. 342] Mary Matalin, a counselor to Cheney, will recall, “You can have sound on one or the other [i.e. the TV broadcasts or the video teleconference], and [Cheney] found that technically imperfect.” [CNN, 9/11/2002; CNN, 9/14/2002] According to Newsweek, this is the only thing that causes Cheney’s composure to break and leads to him showing any irritation while he is in the PEOC. [Newsweek, 12/30/2001]
Accounts Conflict over Whether Problem Is Fixed - It is unclear whether this technical problem with the televisions gets fixed. According to Perez, PEOC personnel are able to fix it. “It took them a little while, but they did get it together. They got it right,” she will say. [White House, 11/1/2001] But according to Hayes, the problem remains unfixed. [Hayes, 2007, pp. 342] Clarke will later give a different account of the problem with getting audio from television broadcasts and the video conference simultaneously. He will write that when he goes down to the PEOC sometime around midday (see (Shortly Before 12:30 p.m.) September 11, 2001), Army Major Mike Fenzel complains to him, “I can’t hear the crisis conference because Mrs. Cheney [Lynne Cheney, the wife of the vice president] keeps turning down the volume on you so she can hear CNN.” [Clarke, 2004, pp. 18]

Entity Tags: Lynne Cheney, Anna Perez, Condoleezza Rice, Richard A. Clarke, Eric Edelman, Presidential Emergency Operation Center, Mike Fenzel, Mary Matalin, Richard (“Dick”) Cheney

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Defense Secretary Donald Rumsfeld’s office, and acting Joint Chiefs of Staff Chairman Richard Myers’ office, report to the NMCC teleconference that they are still trying to track down Rumsfeld and Myers, respectively, and bring them into the conference. [9/11 Commission, 6/17/2004] Rumsfeld is apparently outside the Pentagon looking at the Flight 77 crash site (see Between 9:38 a.m. and 10:00 a.m. September 11, 2001), though counterterrorism “tsar” Richard Clarke suggests Rumsfeld is elsewhere in the Pentagon for much of the time (see (Between 9:38 a.m. and 9:45 a.m.) September 11, 2001). Myers’ whereabouts in the period after the Pentagon crash have not been fully explained (see (Between 9:55 a.m. and 10:25 a.m.) September 11, 2001). Rumsfeld and Myers do not enter the NMCC until about 10:30 a.m. (see (10:30 a.m.) September 11, 2001).

Entity Tags: Donald Rumsfeld, National Military Command Center, Richard B. Myers

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Acting Chairman of the Joint Chiefs of Staff Richard Myers enters the National Military Command Center (NMCC) within the Pentagon, though exactly when this happens remains unclear. According to his own statements, he was on Capitol Hill, in the offices of Senator Max Cleland (D-GA), from just before 9:00 a.m. until around the time the Pentagon was hit. He’d then headed back to the Pentagon (see Shortly Before 9:00 a.m. September 11, 2001 and (Shortly After 9:37 a.m.) September 11, 2001). [Armed Forces Radio And Television Service, 10/17/2001; MSNBC, 9/11/2002; Council on Foreign Relations, 6/29/2006] According to the 9/11 Commission, Myers joins the air threat conference call from the NMCC at “shortly before 10:00.” [9/11 Commission, 7/24/2004, pp. 38] But the American Forces Press Service reports that he arrives at the NMCC “about 15 minutes” before Secretary of Defense Donald Rumsfeld (who arrives around 10:30), meaning at about 10:15 a.m. [American Forces Press Service, 9/8/2006] Rumsfeld claims that, as he enters the NMCC, Myers has “just returned from Capitol Hill.” [9/11 Commission, 3/23/2004] Cleland verifies that Myers was with him on Capitol Hill until around the time of the Pentagon attack. [CNN, 11/20/2001; Atlanta Journal-Constitution, 6/16/2003] But counterterrorism “tsar” Richard Clarke claims that Myers has been taking part in a video conference since shortly after the second attack on the WTC, and has been visible on the Pentagon screen (see (9:10 a.m.) September 11, 2001 and 9:28 a.m. September 11, 2001), thereby implying Myers has been at the Pentagon all along. [Clarke, 2004, pp. 3 and 5] Myers tells the 9/11 Commission, “After I reached the National Military Command Center (NMCC), I asked questions to determine where Secretary Rumsfeld was, how the FAA was handling airborne flights, and the status of fighters prepared to intercept any hijacked aircraft inbound to Washington.” [9/11 Commission, 6/17/2004 pdf file]

Entity Tags: Richard B. Myers, National Military Command Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Defense Secretary Donald Rumsfeld returns from the Pentagon crash site “by shortly before or after 10:00 a.m.” Then he has “one or more calls in my office, one of which was with the president,” according to his testimony before the 9/11 Commission. [9/11 Commission, 3/23/2004] The commission later concludes that Rumsfeld’s call with President Bush has little impact: “No one can recall any content beyond a general request to alert forces.” The possibility of shooting down hijacked planes is not mentioned. [9/11 Commission, 6/17/2004] Rumsfeld then goes to the Executive Support Center (ESC) located near his office, arriving there at around 10:15 a.m. In the ESC already are Stephen Cambone, Rumsfeld’s closest aide, Larry Di Rita, Rumsfeld’s personal chief of staff, and Victoria Clarke, the assistant secretary of defense for public affairs. Rumsfeld had instructed Di Rita and Clarke to go to the ESC and wait for him there when they’d come to his office soon after the second WTC tower was hit at 9:03 A.M. (see (Shortly After 9:03 a.m.) September 11, 2001). Presently, Rumsfeld gives them their first confirmation that a plane hit the Pentagon, saying, “I’m quite sure it was a plane and I’m pretty sure it’s a large plane.” According to Clarke, he pulls out a yellow legal pad and writes down three categories, “by which his thinking would be organized the rest of the day: what we needed to do immediately, what would have to be underway quickly, and what the military response would be.” [Clarke, 2006, pp. 221-222; Cockburn, 2007, pp. 5-6] The Executive Support Center has secure video facilities, and while there, Rumsfeld participates in the White House video teleconference. This is the video conference that counterterrorism “tsar” Richard Clarke claims Rumsfeld is a part of much of the morning (see (9:10 a.m.) September 11, 2001). Then at around 10:30 a.m., he moves on to the National Military Command Center NMCC, located next door to the ESC (see (10:30 a.m.) September 11, 2001). [Washington Times, 2/23/2004; 9/11 Commission, 6/17/2004; 9/11 Commission, 7/24/2004, pp. 43-44] Those in the NMCC are apparently unaware of Rumsfeld’s whereabouts during the half-hour from 10 a.m. to 10:30 a.m.: Brigadier General Montague Winfield later recalls, “For 30 minutes we couldn’t find him. And just as we began to worry, he walked into the door of the [NMCC].” [ABC News, 9/11/2002]

Entity Tags: National Military Command Center, Stephen A. Cambone, Victoria (“Torie”) Clarke, Richard A. Clarke, George W. Bush, Larry Di Rita, Donald Rumsfeld, Executive Support Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

US military installations are placed on the highest state of alert, known as Force Protection Condition Delta (FPCON Delta), in response to the terrorist attacks in New York and at the Pentagon. The raised threat level applies to every US military installation across the country and around the world, and every member of the US armed forces. [Associated Press, 9/11/2001; US Department of Defense, 9/11/2001; New York Times, 9/12/2001] Measures that are taken once FPCON Delta has been declared include placing more guards on duty at installations, having all vehicles on installations identified, and having all personnel positively identified. Additionally, all suitcases, briefcases, and packages brought into an installation must be searched. [Slate, 9/12/2001]
Rumsfeld and Myers Decide to Raise FPCON - The decision to raise the force protection condition is apparently made by Secretary of Defense Donald Rumsfeld and/or acting Chairman of the Joint Chiefs of Staff Richard Myers. Rumsfeld will tell the 9/11 Commission that after he arrives at the Pentagon’s National Military Command Center (NMCC) (see (10:30 a.m.) September 11, 2001), he and Myers “discussed, and I recommended… increasing the force protection level.” [9/11 Commission, 3/23/2004] Myers will later write that after he arrives at the NMCC (see (Between 9:55 a.m. and 10:25 a.m.) September 11, 2001), he “recommended that all American military commands and units worldwide go to [FPCON] Delta.” He will add: “Terrorists had staged major attacks in New York and Washington. Although we did not yet have reliable intelligence on when and where they would strike next, it seemed likely that they would.” [Myers, 2009, pp. 153] But White House counterterrorism chief Richard Clarke will write that he gave the instruction to raise the force protection condition, at around 9:30 a.m. (see (9:29 a.m.) September 11, 2001). [Clarke, 2004, pp. 5-6]
Conflicting Times Given for Raising of FPCON - The exact time at which the force protection condition is raised is unclear. CNN’s Barbara Starr will report that “all US military forces [are] ordered to Condition Delta” at 10:10 a.m. [CNN, 9/4/2002] However, other evidence indicates the force protection condition is raised at a later time, around 10:35 a.m. Rumsfeld only enters the NMCC at about 10:30 a.m., indicating it is raised after that time. [9/11 Commission, 7/24/2004, pp. 43-44] And at 10:38 a.m., after Vice President Dick Cheney asks him on the air threat conference call if US forces are on “heightened alert,” Rumsfeld will reply, “Yes,” and say they are at FPCON Delta. [US Department of Defense, 9/11/2001 pdf file]
Some Areas Already at FPCON Delta - Although the entire US military is now under the same FPCON level, usually, different locations can have different FPCON levels. [Slate, 9/12/2001] US forces in some parts of the world, particularly the Middle East and the Persian Gulf region, are in fact already at FPCON Delta. [New York Times, 9/12/2001] (The force protection condition was raised in those areas in late June, after intelligence reports suggested that terrorists might attack American military or civilian targets in the region (see June 21, 2001). [Los Angeles Times, 6/23/2001; National Public Radio, 5/23/2002; 9/11 Commission, 7/24/2004, pp. 257] ) Shortly after the force protection condition is raised, Rumsfeld will order that the defense readiness condition also be raised (see (10:43 a.m.-10:52 a.m.) September 11, 2001). [US Department of Defense, 9/11/2001 pdf file; 9/11 Commission, 7/24/2004, pp. 326, 554]
Five Possible Force Protection Conditions - The force protection condition is a “chairman of the Joint Chiefs of Staff-approved standard for identification of, and recommended responses to, terrorist threats against US personnel and facilities,” according to the Department of Defense. [US Department of Defense, 11/8/2011 pdf file] It was created in June 2001 and replaced the “terrorist threat condition,” or “Threatcon.” [Los Angeles Times, 1/22/2002] There are five possible force protection conditions. The lowest, FPCON Normal, means no threat of terrorist activity is present. The other conditions are Alpha, Bravo, Charlie, up to the highest, FPCON Delta, which means a terrorist attack has occurred or intelligence has been received indicating that action against a specific location is likely. [Associated Press, 9/11/2001; Slate, 9/12/2001]

Entity Tags: Richard A. Clarke, Donald Rumsfeld, Richard B. Myers, US Department of Defense

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Defense Secretary Donald Rumsfeld, missing for at least 30 minutes, finally enters the NMCC, where the military’s response to the 9/11 attacks is being coordinated. [CNN, 9/4/2002; 9/11 Commission, 6/17/2004] Rumsfeld later claims that he only started to gain a situational awareness of what was happening after arriving at the NMCC. [9/11 Commission, 6/17/2004] Rumsfeld was in his office only 200 feet away from the NMCC until the Pentagon crash at 9:37 a.m. (see 9:37 a.m. September 11, 2001). His activities during this period are unclear. He went outside to the Flight 77 crash site and then stayed somewhere else in the Pentagon until his arrival at the NMCC. Brigadier General Montague Winfield later says, “For 30 minutes we couldn’t find him. And just as we began to worry, he walked into the door of the [NMCC].” [ABC News, 9/11/2002] Winfield himself apparently only shows up at the NMCC around 10:30 a.m. as well.

Entity Tags: Donald Rumsfeld, National Military Command Center, Montague Winfield

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Personnel in the White House Situation Room learn of a plane supposedly flying toward the United States from Europe that appears to be hijacked, but it is subsequently determined that the alleged flight does not exist. Those in the Situation Room receive word confirming that a suspicious Northwest Airlines flight from Portugal to Philadelphia is heading toward Washington, DC. The plane is not responding to radio calls and its transponder is squawking the code for a hijacking. White House counterterrorism chief Richard Clarke gives orders for someone to find out more about the flight and what assets the US military has available to intercept it at the coast. Meanwhile, the FAA searches its data for information about the flight and officials try to contact Northwest Airlines to find out more. Those participating in Clarke’s video teleconference (see (9:10 a.m.) September 11, 2001 and 9:25 a.m. September 11, 2001) grow increasingly anxious, since no action can be taken until more details about the flight are found. Then Timothy Flanigan, the deputy White House counsel, who is in the Situation Room, has an idea. He leaves the room and finds an unsecure computer. On this, he searches travel websites for details of the suspicious flight, but finds nothing. He then checks on the Northwest Airlines website and again finds no reference to the flight. He quickly jots down everything he can find about Northwest Airlines flights from Europe and then goes to pass on his findings. After taking a seat at the conference table, he addresses Clarke, who is still searching for information about the plane. “I’ve checked and there’s no such flight,” he says. Astonished at this news, Clarke asks, “How did you check?” “I looked on their website,” Flanigan replies. Clarke then passes on the news to the other participants in the video teleconference. “I have information that there is no such flight,” he says and adds, “Check that again.” [Eichenwald, 2012, pp. 36-37] The 9/11 Commission Report will later note that there are “multiple erroneous reports of hijacked aircraft” this morning (see (9:09 a.m. and After) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 28]

Entity Tags: Richard A. Clarke, Northwest Airlines, Timothy E. Flanigan, Federal Aviation Administration

Timeline Tags: Complete 911 Timeline

Vice President Dick Cheney tries to bring Defense Secretary Donald Rumsfeld up to date over the National Military Command Center’s (NMCC) conference call (see 9:29 a.m.-9:34 a.m. September 11, 2001), as Rumsfeld arrived at the NMCC just minutes earlier (see (10:30 a.m.) September 11, 2001). Cheney explains that he has given authorization for hijacked planes to be shot down and that this has been passed on to the fighter pilots. Rumsfeld asks, “So we’ve got a couple of aircraft up there that have those instructions at the present time?” Cheney replies: “That is correct. And it’s my understanding they’ve already taken a couple of aircraft out.” Then Rumsfeld says: “We can’t confirm that. We’re told that one aircraft is down but we do not have a pilot report that they did it.” Cheney is incorrect about his authorization having reached the pilots (see 10:31 a.m. September 11, 2001). [9/11 Commission, 6/17/2004]

Entity Tags: Richard (“Dick”) Cheney, Donald Rumsfeld

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Defense Secretary Donald Rumsfeld refuses to leave the Pentagon, despite the smoke leaking into the National Military Command Center (NMCC) where he is currently working, the danger of a second attack on the Pentagon, and a White House request to begin implementing Continuity of Government (COG) measures. [Goldberg et al., 2007, pp. 132] After being out of touch with his colleagues at the Pentagon since the time of the attack there (see (9:38 a.m.-10:00 a.m.) September 11, 2001 and 9:39 a.m. September 11, 2001), Rumsfeld finally entered the NMCC at around 10:30 a.m. (see (10:30 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 43-44; Cockburn, 2007, pp. 2-6] It is now noticed that smoke is seeping into the center. With people beginning to cough, aides suggest Rumsfeld should leave the building, but he is uninterested in their advice. Even when they warn that the smoke might be toxic, he still ignores them. Rumsfeld’s deputy, Paul Wolfowitz, tells him he should leave the Pentagon. But Rumsfeld instead orders Wolfowitz to leave the NMCC and fly to Site R, the alternate command center outside Washington (see (11:00 a.m.) September 11, 2001). According to journalist and author Steve Vogel, this is “contrary to the established Continuity of Government plan, which called for the secretary of defense to relocate to the alternate command center.… The secretary figured the 45 minutes to an hour it would take to evacuate to Site R would leave him out of touch for too long.” Rumsfeld will later explain: “That’s life. That’s what deputies are for.” [Vogel, 2007, pp. 441]

Entity Tags: Donald Rumsfeld, Paul Wolfowitz

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The US military’s defense readiness condition is raised from Defcon 5, the lowest possible level, to Defcon 3, an intermediate level that requires a heightened alert status for US armed forces worldwide, and which is the highest the defense readiness condition has been for 28 years. [Historical Office, Office of the Secretary of Defense, 7/18/2002 pdf file; 9/11 Commission, 7/24/2004, pp. 326, 554; Goldberg et al., 2007, pp. 131; Rumsfeld, 2011, pp. 338]
Rumsfeld Recommends Raising Defcon - The decision to go to Defcon 3 is reportedly made by Secretary of Defense Donald Rumsfeld. [US Department of Defense, 8/12/2002] Rumsfeld will later recall that after he arrives at the Pentagon’s National Military Command Center (NMCC) (see (10:30 a.m.) September 11, 2001), he talks with General Richard Myers, the vice chairman of the Joint Chiefs of Staff, and “[w]e discussed and I recommended raising the defense condition level from five to three.” [9/11 Commission, 3/23/2004]
Teleconference Participants Told to 'Hold Off' on Defcon 3 - Rumsfeld directs that the US military go to Defcon 3. At 10:43 a.m., it is announced on the air threat conference call that the secretary of defense “has directed that we go to Defcon 3 and be prepared to go to [Defcon] 2.” However, a minute later, Rumsfeld talks to Vice President Dick Cheney on the conference call, and Cheney says he will have to run the decision to go to Defcon 3 by the president, “and let him make the call.” Therefore, at 10:45 a.m., those on the conference call are told to “hold off on Defcon 3.”
Order to Raise Defcon Reinstated - But Rumsfeld believes raising the defense readiness condition is urgent. [US Department of Defense, 9/11/2001 pdf file; 9/11 Commission, 7/24/2004, pp. 326, 554] There is therefore a “historical discussion about how the move to Defcon 3 went during previous crises, Cuba specifically [i.e. the Cuban missile crisis in 1962],” Captain Charles Leidig, who is also in the NMCC, will later recall. With their reference being “a book on the shelf,” according to Leidig, Myers is shown that he has “approval authority to go to Defcon 3.” [9/11 Commission, 4/29/2004 pdf file] After consulting Defense Department directives, Rumsfeld concludes that he has the authority to issue the order to raise the defense readiness condition. [9/11 Commission, 7/24/2004, pp. 554] Therefore, at 10:46 a.m., those on the air threat conference call are told: “Override last instructions. The vice chairman [i.e. Myers] is directing we go to Defcon 3.” A few minutes later, an announcement is made on the conference call, “Emergency action message released at 14:52 [Zulu time, i.e. 10:52 a.m. Eastern time], re: Defcon 3.” [US Department of Defense, 9/11/2001 pdf file; 9/11 Commission, 2004]
Raising Defcon Is a 'Huge Move' - Rumsfeld will later agree with an interviewer that raising the defense readiness condition is “a very serious step for the nation.” [US Department of Defense, 8/12/2002] It was last raised to Defcon 3 during the 1973 Arab-Israeli war, when Rumsfeld had been the United States ambassador to NATO. Regarding the decision to raise it, Myers tells Rumsfeld, “It’s a huge move, but it’s appropriate.” [US Department of Defense, 1/9/2002; Wall Street Journal, 3/22/2004 pdf file; Rumsfeld, 2011, pp. 338]
President Later Told of Decision - The decision to go to Defcon 3 will soon be communicated within NORAD (see 11:03 a.m.-11:12 a.m. September11, 2001). [9/11 Commission, 6/17/2003; 9/11 Commission, 2004; 9/11 Commission, 2/3/2004 pdf file] Rumsfeld will brief President Bush on the decision (see (11:15 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 554; Bush, 2010, pp. 133] Apparently around the time the defense readiness condition is raised, Rumsfeld and/or Myers also decide to raise the force protection condition of US military installations (see (Between 10:10 a.m. and 10:35 a.m.) September 11, 2001). [US Department of Defense, 9/11/2001 pdf file; 9/11 Commission, 3/23/2004; Myers, 2009, pp. 153]
Defcon 3 Intended for Cold War - Some individuals will later be critical of the decision to raise the defense readiness condition at this time. John Farmer, the senior counsel to the 9/11 Commission, will write that Defcon 3 is in fact “a Cold War-era designation, devised to respond to a nuclear threat.” [Farmer, 2009, pp. 235] According to Farmer and other 9/11 Commission staffers, it is “suited more to a Cold War conflict than to al-Qaeda’s attack.” [Rutgers Law Review, 9/7/2011 pdf file] General Ralph Eberhart, the commander of NORAD, will similarly say that Defcon 3 is “not intended for [events like] the attacks of 9/11 and thus could have complicated the response to the attacks.” He will say he does not think that raising the condition would have “done anything for us” within the continental United States. [9/11 Commission, 3/1/2004 pdf file]
Defcons Are Phased Increases in Combat Readiness - The defense readiness condition is a “uniform system of progressive alert postures for use between the chairman of the Joint Chiefs of Staff and the commanders of unified and specified commands, and for use by the [armed] services,” according to the Department of Defense. [US Department of Defense, 11/8/2011 pdf file] Defcons are phased increases in combat readiness and are graduated to match situations of varying military severity. They are numbered, from Defcon 5, which means “normal peacetime readiness,” down to Defcon 1, which means “maximum force readiness.” The current level, Defcon 3, represents an “increase in force readiness above normal readiness.” [Federation of American Scientists, 4/29/1998] The defense readiness condition will remain at Defcon 3 until three days later, when it will be reduced one notch, to Defcon 4 (see September 14, 2001). [Washington Post, 1/30/2002]

Entity Tags: US Department of Defense, John Farmer, Charles Leidig, Richard (“Dick”) Cheney, Ralph Eberhart, Richard B. Myers, Donald Rumsfeld

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Secretary of Defense Donald Rumsfeld speaks with President Bush, and they discuss the rules of engagement for fighter pilots and Rumsfeld’s decision to raise the defense readiness condition to Defcon 3. [9/11 Commission, 7/24/2004, pp. 465, 554] Rumsfeld is in the National Military Command Center (NMCC) at the Pentagon and Bush is on board Air Force One, flying toward Barksdale Air Force Base in Louisiana. [9/11 Commission, 3/23/2004; St. Petersburg Times, 7/4/2004] After Rumsfeld entered the NMCC at around 10:30 a.m. (see (10:30 a.m.) September 11, 2001), he had been concerned with ensuring that fighter pilots defending US airspace have a clear understanding of their rules of engagement, so they know “what they could and could not do” (see (10:30 a.m.-1:00 p.m.) September 11, 2001). [9/11 Commission, 3/23/2004; 9/11 Commission, 7/24/2004, pp. 43-44] He also directed that the nation’s armed forces go to Defcon 3, an increased state of military readiness (see (10:43 a.m.-10:52 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 326; Goldberg et al., 2007, pp. 131]
President Approves Decision to Raise Defcon - Rumsfeld now speaks with Bush and, according to the 9/11 Commission Report, tells him that the Department of Defense is “working on refining the rules of engagement, so pilots would have a better understanding of the circumstances under which an aircraft could be shot down.” Also at this time, according to the 9/11 Commission Report, Rumsfeld briefs Bush on his decision to raise the defense readiness condition to Defcon 3. When Rumsfeld ordered that the condition be raised, Vice President Dick Cheney told him to run the issue by the president; Rumsfeld replied that he would “call him shortly.” [US Department of Defense, 9/11/2001 pdf file; 9/11 Commission, 7/24/2004, pp. 465, 554] Bush gives Rumsfeld his approval for having raised the defense readiness condition. [Washington Post, 9/12/2001; Bush, 2010, pp. 133]
Defense Readiness Condition Possibly Discussed at Later Time - Although the 9/11 Commission Report will say Rumsfeld and Bush’s discussion of the defense readiness condition occurs at 11:15 a.m., in his 2010 book Decision Points, Bush will write that he approves Rumsfeld’s decision when he speaks to Rumsfeld from the office of Lieutenant General Thomas Keck at Barksdale Air Force Base. [Bush, 2010, pp. 133] If correct, this would mean the relevant phone call takes place sometime after 12:11 p.m., when Bush goes to Keck’s office (see (12:11 p.m.-1:20 p.m.) September 11, 2001). [Sammon, 2002, pp. 112-113; American History, 10/2006 pdf file]

Entity Tags: Donald Rumsfeld, George W. Bush, US Department of Defense

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Several months into its investigation, the 9/11 Commission is already dissatisfied with the Department of Defense (see July 7, 2003).
Recorded Conversations Not Provided to Commission - When its staff take a tour of a Northeast Air Defense Sector (NEADS) facility in Rome, New York, which helped coordinate the air defense on the day of 9/11, the staff enter the operations room, which has “more than 20 banks of operators: some weapons controllers and some flight controllers.” The staff find that the operators’ conversations are always tape-recorded, but the tapes for 9/11 have not yet been sent to the Commission. In addition, according to Commission Chairman Tom Kean and Vice Chairman Lee Hamilton, “there were also discrepancies between things NORAD was telling [the Commission] about their performance on the morning of September 11—things that the agency had stated publicly after 9/11—and the story told by the limited tapes and documents the Commission had received.”
'Egregious' Failure - Upon learning of the existence of the tapes, team leader John Farmer immediately suspends the tour and the interviews and flies to meet Kean in New Jersey. [Kean and Hamilton, 2006, pp. 85-88] Farmer will say that the failure to produce the tapes was “egregious,” as, “Those tapes told the story of the air defense better than anything else that anyone could have given us.”
Subpoena Demanded - Farmer demands that a subpoena be issued to the Pentagon for the tapes. He tells Kean: “Listen, we have to subpoena this stuff. We may not get it, but if we don’t try to get it, how can you explain to the public that we have done our job?” Farmer is aware that it will be difficult to get a subpoena on the Pentagon—“When you’re talking about subpoenaing the DOD, the room goes quiet”—but he decides privately: “I would have quit if we didn’t. I felt we were becoming a laughingstock.” [Shenon, 2008, pp. 204]
Lost Time - Despite opposition from its Vice Chairman Lee Hamilton (see (Late October-Early November 2003)) and, allegedly, its Executive Director Philip Zelikow (see November 5, 2003), the Commission will subpoena NORAD for the tapes (see November 6, 2003). However, according to Kean and Hamilton, this means that “the staff had lost so much time that our hearing on the 9/11 story in the skies was postponed for months. Indeed, the delays from NORAD and the FAA made it highly unlikely that the team could complete its work as scheduled.” [Kean and Hamilton, 2006, pp. 85-88] Chapter 1 of the Commission’s final report will draw heavily on the tapes. [9/11 Commission, 7/24/2004, pp. 1-46]
Contrast with Other Aspects of Investigation - However, the Commission does not make the same effort with all day of 9/11 recordings. For example, it does not even find out which person(s) from the Department of Defense participated in a White House video conference chaired by counterterrorism “tsar” Richard Clarke during the attacks (see (9:10 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 36]

Entity Tags: Northeast Air Defense Sector, Lee Hamilton, 9/11 Commission, John Farmer, Thomas Kean

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

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