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Context of '9:57 a.m. September 11, 2001: Passengers Begin Attempt to Regain Control of Flight 93'

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Alan Beaven.Alan Beaven. [Source: Family photo / AP]Of the 33 passengers (excluding the four hijackers) who are on board Flight 93 on September 11, at least 16 are not originally booked on this flight, but arrange to be on it very shortly before 9/11, or—in some cases—on the morning of 9/11 itself:
bullet Environmental lawyer Alan Beaven arranges to take Flight 93 to San Francisco the day before 9/11, as he is duty-bound to go there to help settle a case after talks have just broken down. [San Francisco Chronicle, 9/17/2001; Sacramento Bee, 9/30/2001]
bullet Todd Beamer would normally have flown the night of September 10, as he has a business meeting scheduled for later in the day of 9/11. But he delays his flight, as he wants some time with his children after returning from a trip to Italy. [Pittsburgh Post-Gazette, 10/28/2001; MSNBC, 9/11/2006] He usually flies Continental Airlines, but chooses United to save his company money. [Longman, 2002, pp. 18]
bullet Edward Felt also usually flies Continental Airlines, but books himself onto Flight 93 at the last minute after his company gives him short notice of a meeting he needs to attend in San Francisco. [New Jersey Star-Ledger, 9/15/2001; Longman, 2002, pp. 194]
bullet Mark Bingham should be flying on September 10, but delays his flight as he has a hangover after a friend’s birthday party. [San Francisco Chronicle, 9/17/2001; Newsweek, 9/27/2001]
bullet Deora Bodley is originally scheduled to fly from Newark to San Francisco on September 11 on United Airlines Flight 91. [Sacramento Bee, 9/14/2001] She decides on the night of September 10 to switch to Flight 93, as its departure time is more than an hour earlier. [San Francisco Chronicle, 9/17/2001; Pittsburgh Post-Gazette, 10/28/2001]
bullet Lauren Grandcolas is booked on Flight 91, but on September 11 arrives early at the airport and switches to Flight 93. [Longman, 2002, pp. 12; MSNBC, 9/11/2006]
bullet Husband and wife Donald and Jean Peterson are booked on Flight 91, but also arrive early and switch to Flight 93. [Pittsburgh Post-Gazette, 10/28/2001; Longman, 2002, pp. 13 and 16]
bullet Christine Snyder calls the airport early in the morning of September 11 and transfers from Flight 91 to Flight 93 for an earlier start. [Pittsburgh Post-Gazette, 10/28/2001]
bullet Tom Burnett is scheduled for a later flight, but switches to Flight 93 to get home earlier. [Knight Ridder, 9/14/2001] According to journalist and author Jere Longman, he too is originally booked on Flight 91. [Longman, 2002, pp. 8] But the San Francisco Chronicle says he is originally booked on a Delta Airlines flight in the afternoon of 9/11. [San Francisco Chronicle, 9/17/2001]
bullet Georgine Corrigan switches flights when she checks in at the airport early in the morning of 9/11, so as to get home sooner; her original plane would make two stops on the way to San Francisco, but Flight 93 is non-stop. [Longman, 2002, pp. 12; Associated Press, 9/9/2006]
bullet Jeremy Glick should be on a flight the night of September 10. According to some accounts there are problems due to a fire at Newark Airport. [Dallas Morning News, 9/17/2001] The flight is rerouted to JFK Airport in New York and is due to arrive in California at 3:00 a.m., which does not suit Glick. [MSNBC, 9/11/2006] But according to Newsweek, Glick is originally due to take Flight 93 on September 10, but misses it after getting stuck in traffic on the way to the airport. [Newsweek, 9/22/2001]
bullet Nicole Miller’s original flight the night of September 10 is canceled due to a thunderstorm. [Saratoga News, 9/26/2001; Longman, 2002, pp. 55] She is then unable to get a seat on the same flight as her close friend Ryan Brown, as this is full, so takes Flight 93 instead. [Topeka Capital-Journal, 10/20/2002; MSNBC, 9/11/2006]
bullet Toy-company executive Lou Nacke is called by his boss the evening of September 10 and told to take the first plane to San Francisco, in order to help a customer. [Newsweek, 9/27/2001; Longman, 2002, pp. 124]
bullet In the few days prior to September 11, sisters-in-law Patricia Cushing and Jane Folger move forward the time of their flight. [Longman, 2002, pp. 33 and 35]
Flight 93’s pilot is not originally meant to be flying on September 11 (see Shortly Before September 11, 2001), and at least three of the flight attendants are also assigned to Flight 93 at a late date (see Shortly Before September 11, 2001). The 37 passengers (including the four hijackers) that are on board constitute just 20 percent of the plane’s passenger capacity of 182. [9/11 Commission, 8/26/2004, pp. 36 pdf file]

Entity Tags: Deora Bodley, Patricia Cushing, Todd Beamer, Tom Burnett, Christine Snyder, Nicole Miller, Mark Bingham, Alan Beaven, Lauren Grandcolas, Lou Nacke, Edward Felt, Georgine Corrigan, Donald Peterson, Jean Peterson, Jane Folger, Jeremy Glick

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Lyz Glick.Lyz Glick. [Source: NBC]In phone calls made from Flight 93, some passengers and crew members sound as if they are able to keep surprisingly calm, despite the crisis:
bullet Passenger Jeremy Glick calls his wife, Lyz, at 9:37. She later recalls, “He was so calm, the plane sounded so calm, that if I hadn’t seen what was going on on the TV, I wouldn’t have believed it.” She says, “I was surprised by how calm it seemed in the background. I didn’t hear any screaming. I didn’t hear any noises. I didn’t hear any commotion.” [Bergen Record, 10/5/2001; MSNBC, 9/11/2006]
bullet Passenger Lauren Grandcolas calls her husband, Jack, at 9:39, and leaves a message on the answering machine. According to journalist and author Jere Longman, “It sounded to Jack as if she were driving home from the grocery store or ordering a pizza.” Jack Grandcolas later says, “She sounded calm.” He describes, “There is absolutely no background noise on her message. You can’t hear people screaming or yelling or crying. It’s very calm, the whole cabin, the background, there’s really very little sound.” [Longman, 2002, pp. 128; Kate Solomon, 2006; Washington Post, 4/26/2006]
bullet Passenger Mark Bingham speaks on the phone with his mother and aunt, reportedly from around 9:42. His aunt finds him sounding “calm, matter-of-fact.” His mother later recalls, “His voice was calm. He seemed very much composed, even though I know he must have been under terrible duress.” She also says the background discussion between passengers, about taking back the plane, sounds like a “calm boardroom meeting.” [CNN, 9/12/2001; Longman, 2002, pp. 129-130; CNN, 4/21/2006]
bullet Passenger Todd Beamer speaks with GTE supervisor Lisa Jefferson for 13 minutes, starting at 9:45. Jefferson later says that Beamer “stayed calm through the entire conversation. He made me doubt the severity of the call.” She tells Beamer’s wife, “If I hadn’t known it was a real hijacking, I’d have thought it was a crank call, because Todd was so rational and methodical about what he was doing.” [Beamer and Abraham, 2002, pp. 211; Beliefnet (.com), 2006]
bullet Passenger Honor Elizabeth Wainio speaks with her stepmother, Esther Heymann, from around 9:54. Heymann later tells CNN that Wainio “really was remarkably calm throughout our whole conversation.” (However, according to Jere Longman, although she speaks calmly, Wainio’s breathing is “shallow, as if she were hyperventilating.”) When her stepdaughter is not talking, Heymann reportedly cannot “hear another person. She could not hear any conversation or crying or yelling or whimpering. Nothing.” [Longman, 2002, pp. 168 and 171-172; CNN, 2/18/2006]
bullet Flight attendant Sandy Bradshaw calls her husband at 9:50. He later says, “She sounded calm, but like her adrenaline was really going.” [US News and World Report, 10/21/2001]
bullet At 9:58, flight attendant CeeCee Lyles phones her husband. He later says, “She was surprisingly calm,” considering the screaming he heard in the background. Her relatives attribute her calmness to her police training (she is a former police officer). [Lyles, 9/11/2001; Dallas Morning News, 9/17/2001; Investor's Business Daily, 4/18/2002]
Longman later writes, “I heard tapes of a couple of the phone calls made from [Flight 93] and was struck by the absence of panic in the voices.” [Longman, 2002, pp. xi]

Entity Tags: Lauren Grandcolas, Jeremy Glick, Jere Longman, Esther Heymann, Jack Grandcolas, Lisa Jefferson, Lyz Glick, CeeCee Lyles, Todd Beamer, Mark Bingham, Elizabeth Wainio, Sandy Bradshaw

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Todd Beamer.
Todd Beamer. [Source: Family photo]After having trouble getting authorization on an Airfone to call his family (see 9:43 a.m. September 11, 2001), Flight 93 passenger Todd Beamer is able to speak to GTE customer service supervisor Lisa Jefferson. Jefferson, who quickly alerts the FBI about Beamer’s call, talks to him for 13 minutes. According to a report in the London Observer, she has the FBI simultaneously on another line, offering guidance. She immediately asks Beamer for details of the flight, like “What is your flight number? What is the situation? Where are the crew members?” With the help of a flight attendant sitting next to him, Beamer details the numbers of passengers and crew on the plane. He says the hijackers have divided the passengers into two groups, with ten of them in first class at the front of the plane, and 27 in the back. (Jefferson’s written summary of the conversation will say that the larger number of passengers was in the front. However, Beamer’s wife later says that Jefferson informed her it was in fact the other way around.) According to some reports, Beamer says three people have hijacked the plane. Two of them, armed with knives, are in the cockpit and have locked the door; the third is in first class with what appears to be a bomb strapped around his waist. A curtain has been closed separating first class from the coach section of the plane. Other accounts claim the hijacker with the bomb is in fact in the rear of the plane. According to one report in the Pittsburgh Post-Gazette, Beamer describes four hijackers in total: the two in the cockpit, the one with the bomb guarding the passengers in the back of the plane, and a fourth in first class. But the Orlando Sentinel says Beamer tells Jefferson he is free to talk because the hijacker in first class has closed the curtain, indicating there is no hijacker at the back of the plane. (Beamer himself is at the back of plane, calling from a phone in row 32.) According to an early article in Newsweek, he says that one passenger is dead and he doesn’t know about the pilots. However, journalist and author Jere Longman later writes that Beamer describes to Jefferson two people on the floor in fist class, possibly dead. The flight attendant next to him can be overheard saying these are the plane’s captain and co-pilot. The attendant does not mention their names or say they are wearing uniforms, but she sounds certain. Beamer then repeats what the attendant has told him. At some point in the call, Beamer asks, “Do you know what [the hijackers] want? Money or ransom or what?” He seems unaware of the other hijackings that have occurred. Jefferson informs him of the two planes crashing in New York. [Chicago Tribune, 9/16/2001; Pittsburgh Post-Gazette, 9/19/2001; Newsweek, 9/22/2001; Pittsburgh Post-Gazette, 9/22/2001; Pittsburgh Post-Gazette, 10/28/2001; Observer, 12/2/2001; Longman, 2002, pp. 198-200; Orlando Sentinel, 9/5/2002; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006, pp. 11 pdf file] Beamer says of the hijackers, “It doesn’t seem like they know how to fly the plane.” [San Francisco Chronicle, 9/17/2001] He also tells Jefferson about himself, including where he is from, that he has two sons, and that his wife is expecting a third child in January. [Pittsburgh Post-Gazette, 9/22/2001] He tells her, “I just want to talk to somebody and just let someone know that this is happening.” [Longman, 2002, pp. 204]

Entity Tags: Federal Bureau of Investigation, Lisa Jefferson, Todd Beamer

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

One of the hijackers in the cockpit asks if anything is going on, apparently meaning outside the cockpit. “Fighting,” the other says. [Longman, 2002, pp. 210] An analysis of the cockpit flight recording suggests that the passenger struggle actually starts in the front of the plane (where Mark Bingham and Tom Burnett are sitting) about a minute before a struggle in the back of the plane (where Todd Beamer is sitting). [Observer, 12/2/2001] Officials later theorize that the Flight 93 passengers reach the cockpit using a food cart as a battering ram and a shield. They claim digital enhancement of the cockpit voice recorder reveals the sound of plates and glassware crashing around 9:57 a.m. [Newsweek, 12/3/2001]

Entity Tags: Todd Beamer, Mark Bingham, Tom Burnett

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

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