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Context of '1997-July 2001: Hanjour Associate Wanted for FBI Investigation but Not Put on Watch List'

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Sheik Omar Bakri Mohammed.Sheik Omar Bakri Mohammed. [Source: Matt Dunham/ Reuters]According to a senior Defense Department source quoted in the book “Intelligence Failure” by David Bossie, Defense Department personnel become aware of a Milan newspaper interview with Sheikh Omar Bakri Mohammed, a self-designated spokesman for al-Qaeda. In the interview, he brags about al-Qaeda recruiting “kamikaze bombers ready to die for Palestine.” Mohammed boasts of training them in Afghanistan. According to this source, the Defense Department seeks “to present its information [to the FBI], given the increased ‘chatter,’ of a possible attack in the United States just days before [9/11]. The earliest the FBI would see the [Defense Department] people who had the information was on September 12, 2001.” [Bossie, 5/2004] In 1998, Bakri had publicized a fax bin Laden sent him that listed the four objectives al-Qaeda had in their war with the US. First on the list was: “Bring down their airliners.” (see Summer 1998) The main focus of FBI agent Ken Williams’s July 2001 memo, warning about Middle Eastern students training in Arizona flight schools, was a member of Bakri’s organization (see July 10, 2001). In 2004, the US will charge Bakri with 11 terrorism-related crimes, including attempting to set up a terror training camp in Oregon and assisting in the kidnapping of two Americans and others in Yemen. [MSNBC, 5/27/2004]

Entity Tags: Sheikh Omar Bakri Mohammed, Federal Bureau of Investigation, Al-Qaeda, David Bossie

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Robert Fuller, an inexperienced FBI agent, searches for hijackers Nawaf Alhazmi and Khalid Almihdhar in the US on this day (see September 4-5, 2001). He claims that his search includes querying the ChoicePoint database. ChoicePoint is one of several companies maintaining commerical databases on personal information about US citizens. The FBI has a contract to access the ChoicePoint database, but none of the others. Fuller supposedly does not find any record on either Alhazmi or Almihdhar. He suggests this is because of variations in the spelling of names. However, the chairman of ChoicePoint will later confirm that although the database did have information on the hijackers before 9/11, the FBI did not ask to search the database until shortly after 9/11. The 9/11 Commission will conclude the database was not searched, and notes, “Searches of readily available databases could have unearthed” their California drivers’ licenses, car registrations, and telephone listings. Thomas Pickard, acting FBI Director at the time this search is made, will later falsely claim in public testimony before the 9/11 Commission that the FBI was not allowed to search the ChoicePoint database before 9/11. [9/11 Commission, 7/24/2004, pp. 539; US Department of Justice, 11/2004; New York Observer, 11/28/2004] An FBI timeline put together shortly after 9/11 will mention that Alhazmi’s 2000 San Diego phone number was in the ChoicePoint database. The exact spelling for the phone number listing was Nawaf M. Al Hazmi. [Federal Bureau of Investigation, 10/2001, pp. 59 pdf file]

Entity Tags: ChoicePoint, Khalid Almihdhar, Nawaf Alhazmi, Robert Fuller, Federal Bureau of Investigation

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Robert Fuller, a rookie FBI agent at the bureau’s New York field office, contacts Dina Corsi, an agent in the bin Laden unit at FBI headquarters, about the search for Khalid Almihdhar. Fuller, who has been tasked to look for Almihdhar in the US, proposes that the FBI try to obtain additional data on Almihdhar, such as a credit card number from Saudi Airlines, with which Almihdhar flew to the US (see July 4, 2001). However, according to Fuller, Corsi tells him that it would not be prudent to do so. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006, pp. 65 pdf file] As a result, Fuller does not do the credit check (see September 4-5, 2001). It is not known why Corsi advises this.

Entity Tags: Usama bin Laden Unit (FBI), Federal Bureau of Investigation, FBI New York Field Office, Dina Corsi, FBI Headquarters, Robert Fuller

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

9/11 hijacker Marwan Alshehhi transfers $200 from his and Atta’s joint account at SunTrust Bank to fellow hijacker Abdulaziz Alomari’s account in Buraidah, Saudi Arabia. Alomari’s account is with Al Rajhi Banking & Investment Corp, which will later be unsuccessfully sued for allegedly supporting terrorism (see August 15, 2002). The transfer costs $50 plus charges. The reason for the transfer is not clear, as Alomari, who also has an account with the Hudson United Bank in the US (see June 27-August 23, 2001), had only left Florida the previous day and will be in Boston at the same time as Alshehhi on September 9. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file; US District Court for the Eastern District of Virginia; Alexandria Division, 7/31/2006 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file] Records show that Alshehhi completes the transaction just before 4.00 p.m. However, according to some accounts, Alshehhi is drinking at Shuckums bar at this time (see September 7, 2001). [Washington Post, 9/13/2001; Observer, 9/16/2001]

Entity Tags: Abdulaziz Alomari, Marwan Alshehhi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Inova Fairfax Hospital.Inova Fairfax Hospital. [Source: Inova Health System Media Services]A training exercise is held at Inova Fairfax Hospital, just outside Washington, DC, which is based around the scenario of a terrorist attack with a chemical weapon. [Washington Post, 11/8/2001; American Hospital Association, 2002, pp. 27 pdf file; New York Times, 1/6/2002] The large-scale exercise involves local, state, and federal participants, although which particular agencies take part is unstated. It centers around a simulated attack on the Fairfax County courthouse with sarin, a deadly nerve gas. [American Hospital Association, 2002, pp. 27 pdf file] The simulated scenario is intended to overwhelm the medical system with hundreds or thousands of victims. Dr. Thomas Mayer, chair of Inova Fairfax Hospital’s emergency department, will later explain: “You say, ‘Here’s the scenario: We have 160 victims. How do we triage them? Where will they go? How will they be handled?’” [New York Times, 1/6/2002]
Model Tested in the Exercise Works Well - The “command hospital communication concept” is tested in the exercise. This model involves the “command hospital”—Inova Fairfax, which has the appropriate communications system—serving as a link to other hospitals in the area and being responsible for ensuring that patients with specific needs are sent to the appropriate medical facilities. The exercise is reportedly a success. “Everything worked fine,” Patrick Walters, a senior vice president at Inova Health System, will say. [American Hospital Association, 2002, pp. 27 pdf file; Condon-Rall, 2011, pp. 186]
Hospital Responds to the Pentagon Attack on September 11 - Inova Fairfax Hospital, the largest hospital in Northern Virginia, is located 10 miles from the Pentagon. [ACP Hospitalist, 1/2007; Washington Post, 10/10/2010] On September 11, it will activate its disaster plan following reports of the attacks on the World Trade Center (see (Before 9:37 a.m.) September 11, 2001). [US Department of Health and Human Services, 7/2002, pp. B3 pdf file] After being informed about the attack on the Pentagon, hospital officials will quickly clear over 200 beds for the anticipated casualties. [Washington Post, 11/8/2001] However, although the regional plan process works well when tested in today’s exercise, on September 11 it “didn’t work at all,” Walters will say. [American Hospital Association, 2002, pp. 28 pdf file]

Entity Tags: Thomas Mayer, Patrick Walters, Inova Fairfax Hospital

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Amrullah Saleh.Amrullah Saleh. [Source: Associated Press' Kamran Jebreili]Northern Alliance leader Amrullah Saleh calls the CIA’s Counterterrorist Center to inform it of the assassination of anti-Taliban commander Ahmed Shah Massoud (see September 9, 2001). His call is taken by Richard Blee, the manager responsible for Alec Station, the CIA’s bin Laden unit. Although Congressman Dana Rohrabacher, an expert on Afghanistan, realizes the assassination means “something terrible [is] about to happen” (see September 9, 2001), Blee does not appear to connect the assassination to a spike in warnings about an al-Qaeda attack against US interests, even though he has been briefing senior officials about this all summer (see May 30, 2001, June 28, 2001, July 10, 2001, and Late July 2001). The Northern Alliance realizes that the Taliban will attack them immediately, because they are leaderless, and Saleh asks for support from the CIA. However, some at the CIA think that the Northern Alliance has no chance without Massoud, who held it together. Other officers “[call] frantically around Washington to find a way to aid the rump Northern Alliance before it [is] eliminated.” The CIA informs the White House of the assassination, and the news soon leaks to CNN. This prompts the Northern Alliance to call again, this time complaining about the leak. [Coll, 2004, pp. 582-4]

Entity Tags: Richard Blee, Counterterrorist Center, Amrullah Saleh, Central Intelligence Agency, Alec Station, Ahmed Shah Massoud

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

One or two of the future hijackers of Flight 77 are recorded on video in a terminal at Washington’s Dulles International Airport—the airport from which Flight 77 will take off on September 11. [Federal Bureau of Investigation, 4/19/2002; 9/11 Commission, 10/16/2003 pdf file] The video captures Khalid Almihdhar and “possibly” Salem Alhazmi visiting the airport, according to an FBI chronology. [Federal Bureau of Investigation, 11/14/2003 pdf file] They appear to be lost and are paying special attention to the emergency exits in the terminal. [9/11 Commission, 10/16/2003 pdf file] They are captured on video at an unspecified time this evening. Whether any other men are with them is unclear. They are in Terminal B at the airport. Flight 77 will depart from Terminal D. However, Edward Faggen, vice president and general counsel for the Metropolitan Washington Airports Authority, which operates Dulles Airport, will later note that the mobile lounges for departures from Terminal B and Terminal D are located next to each other. [9/11 Commission, 9/29/2003 pdf file] A group of five Middle Eastern men is witnessed by two employees at the airport this evening, behaving suspiciously and trying to go through a door that leads to the airport’s secure areas (see (Between 8:00 p.m. and 8:45 p.m.) September 10, 2001). Two of these men will be identified as Flight 77 hijacker Nawaf Alhazmi and Flight 175 hijacker Marwan Alshehhi. [Federal Bureau of Investigation, 9/14/2002; Trento and Trento, 2006, pp. 2-6, 43-44]

Entity Tags: Salem Alhazmi, Khalid Almihdhar, Edward S. Faggen

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A group of five Middle Eastern men, which includes two men who will later be identified as alleged 9/11 hijackers Nawaf Alhazmi and Marwan Alshehhi, get into a confrontation with Eric Gill, an employee at Washington’s Dulles International Airport, from where Flight 77 will take off on September 11, after they try to get to a secure area of the airport. Gill, who works for Argenbright Security, which handles the passenger security checkpoints at Dulles Airport, notices the men while supervising the west checkpoint on the upper level of the airport’s main terminal. He initially sees just two of them as they try to go through a side door next to the checkpoint that only a few people are permitted to use. People can use this door to bypass the checkpoint, but they need to swipe a card and enter a code on a keypad to pass through it. Going through the door enables a person to reach the airport’s secure, employee-only areas, including the area where planes are parked.
Men Try to Go through a Door Used by Security Personnel - One of the men trying to go through the door is wearing a green ID badge with a red “A” on it, of the kind typically worn by the airport’s baggage, ramp, and services personnel. However, use of the door is restricted to police, security personnel, and government officials. Gill then notices the other three Middle Eastern men following the first two. Two of these men are also wearing green ID badges with red As on them. Gill will describe one of the five men as Arabic or Palestinian and the other four as Middle Eastern. He will say the men appear to be aged between 30 and 35, and between 5 feet 7 and 5 feet 9 in height. The three men with ID badges are wearing dull grey striped shirts and blue pants, like the uniform worn by United Airlines ramp workers. None of the men are carrying anything and Gill does not recognize any of them.
Men Appear to Be Examining Security Procedures - As the men are approaching the side door, they stop and look around for a few moments, as if they are examining security procedures at the checkpoint. Gill finds this unusual. “Normally, people who had legitimate business would just keep walking because they knew where they were going and what they were doing,” he will comment. One of the men swipes his ID card and enters a code into a keypad in order to open the side door and allow the group to go through it. But Gill is suspicious and goes up to the men. After asking if he can help, he refuses to let them proceed through the door. The men who have ID cards show them to him. But he then notices that the other two men are not wearing uniforms and have no airport identification, and so he tells these men they cannot enter the secure area unless they have their own IDs with them.
Men Don't Say Who They Are - Gill asks the men who they are and why they are trying to go through the side door, but they give no answer. He tells the two men without IDs that they have to come back through the door, but they say they have IDs and are going to continue on their way. Around this time, Gill is joined by his colleague Nicholas DeSilva, who subsequently witnesses the rest of the incident. Gill then notices that the uniforms worn by three of the men are very dirty, which strikes him as odd, since United Airlines managers would not usually tolerate this. He refuses to let the men in uniforms escort the other two men through the side door and says the men without IDs will have to go through the main security checkpoint.
Men Become Abusive - At this point, the men get angry and become abusive. One of them tells Gill to “f_ck off” and says they are important people he doesn’t know. Next, however, instead of the men without IDs simply passing through the security checkpoint as requested, all of the men retreat, which surprises Gill. They then head off and go down the stairs that lead to the lower level of the main terminal. Gill will never see them again. However, Ed Nelson, his supervisor, will note that if they’d wanted to access a plane at the airport, perhaps to plant weapons on it, they could have returned after 10:00 p.m., when Gill’s shift ended, and used their ID cards to activate the electronic lock and pass through the side door next to the west checkpoint.
Incident Will Be Reported the Next Day - The exact time when Gill’s confrontation with the five men occurs is unclear. Gill will tell the FBI that it occurs “[d]uring the approximate time period of 8:10 p.m. to 8:45 p.m.” But he will tell the 9/11 Commission that it occurs at around 8:00 p.m. And he will tell investigative journalists Joseph Trento and Susan Trento that it occurs at 8:15 p.m. The incident is not unusual enough to necessitate a report and so Gill will take no further action this evening. But he will report it after he comes into work at 1:00 p.m. the following day and hears about the hijacking of Flight 77.
Two of the Men Will Be Identified as Hijackers - Gill will subsequently identify two of the men he confronted as 9/11 hijackers. A week or two after 9/11, his wife will show him a story in the National Enquirer magazine that includes photos of the alleged hijackers and he will recognize two of the hijackers as having been among the group he encountered. And, at some point after this, he will be shown the photos of the alleged hijackers that are published on the FBI website by Steve Wragg, the district manager in charge of Dulles Airport for Argenbright Security. From looking at these, he will identify two of the men he confronted as Flight 77 hijacker Alhazmi and Flight 175 hijacker Alshehhi. He will say these two hijackers were among the men wearing uniforms and ID badges. He will also recognize Alshehhi as the first man to have shown him his ID and Alhazmi as the man who verbally abused him. [Federal Bureau of Investigation, 9/14/2002; 9/11 Commission, 1/19/2004 pdf file; Trento and Trento, 2006, pp. 1-6, 43-44; Priska Neely, 10/21/2010] However, in 2004, when the 9/11 Commission shows Gill photos of numerous individuals, including Alshehhi, Alhazmi, and other 9/11 hijackers, he will say he does not recognize any of these individuals as having been among the men he confronted at Dulles Airport. [9/11 Commission, 2/10/2004 pdf file] The FBI will not take Gill’s account seriously because it has difficulty understanding how and why one of the Flight 175 hijackers would have been at Dulles Airport on the evening before he took an early morning flight from Boston, according to a source with the bureau. [Trento and Trento, 2006, pp. 44] Khalid Almihdhar and “possibly” Salem Alhazmi—two of the alleged hijackers of Flight 77—are recorded on video at Dulles Airport at an unspecified time this evening (see September 10, 2001). [9/11 Commission, 9/29/2003 pdf file; Federal Bureau of Investigation, 11/14/2003 pdf file]

Entity Tags: Nawaf Alhazmi, Eric Gill, Ed Nelson, Marwan Alshehhi, Nicholas DeSilva

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An Echelon station in Menwith Hill, Britain.An Echelon station in Menwith Hill, Britain. [Source: BBC]By the 1980s, a high-tech global electronic surveillance network shared between the US, Britain, Canada, Australia, and New Zealand is gathering intelligence all over the world. The BBC describes Echelon’s power as “astounding,” and elaborates: “Every international telephone call, fax, e-mail, or radio transmission can be listened to by powerful computers capable of voice recognition. They home in on a long list of key words, or patterns of messages. They are looking for evidence of international crime, like terrorism.” [BBC, 11/3/1999] One major focus for Echelon before 9/11 is al-Qaeda. For instance, one account mentions Echelon intercepting al-Qaeda communications in Southeast Asia in 1996 (see Before September 11, 2001). A staff member of the National Security Council who regularly attends briefings on bin Laden states, “We are probably tapped into every hotel room in Pakistan. We can listen in to just about every phone call in Afghanistan.” However, he and other critics will claim one reason why US intelligence failed to stop terrorism before 9/11 was because there was too much of a focus on electronic intelligence gathering and not enough focus on human interpretation of that vast data collection. [Toronto Star, 2/2/2002]

Entity Tags: United Kingdom, United States, Osama bin Laden, Echelon, National Security Council, Canada, Australia, Al-Qaeda, New Zealand

Timeline Tags: Complete 911 Timeline, 9/11 Timeline, Civil Liberties

It has been widely reported that the CIA never had any assets near bin Laden before 9/11. For instance, Lawrence Wright will write in his highly regarded 2006 book, The Looming Tower, “The fact is that the CIA had no one inside al-Qaeda or the Taliban security that surrounded bin Laden.” [Wright, 2006, pp. 265] But author Ronald Kessler will write in a 2004 book, “Often, the CIA used operatives from Arab intelligence services like those of Jordan, Syria, Egypt, and other countries to infiltrate bin Laden’s organization.” A longtime CIA officer says, “Egyptians, Jordanians, [and] Palestinians penetrated the bin Laden organization for us. It’s B.S. that we didn’t.” Kessler further explains that such operations remain one of the CIA’s best-kept secrets and often occur even with intelligence agencies the CIA is sometimes otherwise at odds with. Kessler says, “In return for help, the CIA provided them with money, equipment, and intelligence on their adversaries. Over the years, the Jordanians, for example, relied on the CIA to alert them to plots against the king. Over time, the Jordanians became so good at the intelligence game that they were better at detecting plots than the CIA.” [Kessler, 2004, pp. 143] Jack Cloonan, an FBI expert on al-Qaeda, will later say, “There were agents run into the camps. But most of them were not very well placed,” and lacked access to the inner circles. [United Press International, 11/27/2006] One example of such an asset may be Khalil Deek, who worked closely with al-Qaeda leader Abu Zubaida (see 1998-December 11, 1999) and was reportedly a mole for Jordanian intelligence (see Shortly After December 11, 1999). In the months before 9/11, Jordan will warn the US that al-Qaeda is planning a major attack inside the US using aircraft (see Late Summer 2001), and Egypt will warn the CIA that al-Qaeda has 20 operatives on a mission in the US, some of them training to fly (see Late July 2001).

Entity Tags: Central Intelligence Agency, Syria, Jack Cloonan, Jordan General Intelligence Department, Khalil Deek, Egypt

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

All the alleged 9/11 hijackers reportedly check in at the airports from where they board Flights 11, 175, 77, and 93. [9/11 Commission, 7/24/2004, pp. 1-4; 9/11 Commission, 8/26/2004, pp. 27, 89, 93] Since 1998, the FAA has required air carriers to implement a program called the Computer Assisted Passenger Prescreening System (CAPPS). This identifies those passengers who might be a security risk, based upon suspicious behavior such as buying one-way tickets or paying with cash. CAPPS also randomly assigns some passengers to receive additional security scrutiny. If a particular passenger has been designated as a “selectee,” this information is transmitted to the airport’s check-in counter, where a code is printed on their boarding pass. At the airport’s security checkpoints, selectees are subjected to additional security measures. [US News and World Report, 4/1/2002; 9/11 Commission, 1/27/2004; US Congress, 3/17/2004; 9/11 Commission, 8/26/2004, pp. 2, 85] Their baggage is to be screened for explosives or held off the plane until they have boarded. Supposedly, the thinking behind this is that someone smuggling a bomb onto a plane won’t get onto that same flight. According to the 9/11 Commission, nine of the 19 hijackers are flagged by the CAPPS system before boarding Flights 11, 175, 77, and 93. [Washington Post, 1/28/2004; 9/11 Commission, 7/24/2004, pp. 84; United States of America v. Zacarias Moussaoui, a/k/a Shaqil, a/k/a Abu Khalid al Sahrawi, Defendant, 3/6/2006] In addition, Mohamed Atta was selected when he checked in at the airport in Portland, for his earlier connecting flight to Boston (see 5:33 a.m.-5:40 a.m. September 11, 2001). All of the hijackers subsequently pass through security checkpoints before boarding their flights. [9/11 Commission, 7/24/2004, pp. 1-4]

Entity Tags: Federal Aviation Administration, Computer Assisted Passenger Prescreening System

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Khalid Almihdhar and Majed Moqed, two of the men who will allegedly hijack Flight 77, check in at the American Airlines ticket counter at Washington’s Dulles International Airport. [9/11 Commission, 7/24/2004, pp. 2-3; 9/11 Commission, 8/26/2004, pp. 27] They are recorded by one of the airport’s security cameras approaching the ticket counter, with Moqed pulling a large, dark, roller-type suitcase and Almihdhar pulling a smaller, dark, roller-type suitcase. [Federal Bureau of Investigation, 9/19/2001] They are checked in by a female ticketing agent for American Airlines whose name is unstated. The ticketing agent will later recall Moqed giving her a small, old, leather suitcase to check in. Almihdhar, meanwhile, has a carry-on bag with him, she will say in one interview with the FBI. However, a week later she will tell the FBI he had no bags with him.
One Hijacker Seems Unable to Understand the Agent's Questions - Almihdhar and Moqed appear to be in a very good mood and are polite as they are checked in. They provide Virginia identification. One of them seems to be in charge and answers all of the ticketing agent’s questions. He hesitates, though, before responding to the question, “Has anyone given you anything to carry on the flight?” The other man appears unable to understand the security questions he is asked. [Federal Bureau of Investigation, 9/12/2001; Federal Bureau of Investigation, 9/19/2001] After being checked in, the two men proceed to a security screening checkpoint (see 7:18 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 27] Almihdhar is pulling along his suitcase but Moqed does not have his suitcase with him at this point. [Federal Bureau of Investigation, 9/19/2001] As they leave the ticket counter, they wave and smile at the ticketing agent. [Federal Bureau of Investigation, 9/19/2001]
Hijackers Are Flagged by a Computerized Prescreening System - Almihdhar and Moqed are both flagged by CAPPS (the Computer Assisted Passenger Prescreening System) when they check in. [9/11 Commission, 7/24/2004, pp. 3] CAPPS is an FAA-approved automated system administered by commercial airlines that aims to identify passengers whose profile suggests they may pose more than a minimal risk to aircraft. Passengers selected by CAPPS have their baggage screened for explosives or held off the plane until they have boarded. [9/11 Commission, 7/24/2004, pp. 84; Trento and Trento, 2006, pp. 12] Almihdar’s name was recently added to a terrorism watch list (see August 23, 2001). [Associated Press, 7/22/2004; 9/11 Commission, 7/24/2004, pp. 270] Almihdhar was recorded on video in a terminal at Dulles Airport at some time the previous evening, possibly accompanied by Salem Alhazmi, another one of the alleged Flight 77 hijackers (see September 10, 2001). [9/11 Commission, 9/29/2003 pdf file; Federal Bureau of Investigation, 11/14/2003 pdf file]

Entity Tags: American Airlines, Khalid Almihdhar, Computer Assisted Passenger Prescreening System, Majed Moqed

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Khalid Almihdhar and Majed Moqed passing through a security checkpoint at Dulles Airport.Khalid Almihdhar and Majed Moqed passing through a security checkpoint at Dulles Airport. [Source: FBI]Khalid Almihdhar and Majed Moqed, two of the men who will allegedly hijack Flight 77, go through a security screening checkpoint at Washington’s Dulles International Airport. They are screened at the west checkpoint in the airport’s main terminal. Screening passengers is the responsibility of United Airlines, but it contracts the work to Argenbright Security.
Hijackers Set Off the Metal Detector Alarms - After entering the checkpoint, Almihdhar and Moqed place their carry-on bags on the X-ray machine belt and then pass through the first walk-through metal detector. Both men set off the alarm. They are therefore directed to go through a second metal detector. Almihdhar passes through this without any problems but Moqed again sets off the alarm. This leads to him being screened by a security officer with a handheld metal detector wand. No problems are found and so he is allowed to proceed on his way. None of the men’s carry-on bags are inspected by checkpoint personnel. As Moqed is leaving the checkpoint area, he appears to intentionally look down at the floor as he passes a security camera, thereby preventing the camera from capturing a close-up of his face. The other three Flight 77 hijackers will go through the west checkpoint 17 or 18 minutes later (see (Shortly Before 7:35 a.m.) September 11, 2001 and 7:36 a.m. September 11, 2001). [Federal Bureau of Investigation, 9/19/2001; 9/11 Commission, 7/24/2004, pp. 3; 9/11 Commission, 8/26/2004, pp. 27]
Screeners Will Recall No Suspicious Activity - Immediately after today’s terrorist attacks, the FAA’s Washington Civil Aviation Security Field Office will investigate the security screening at Dulles Airport. It will interview 43 of the 44 screeners who were on duty today, and these employees will all report having encountered no suspicious activity and nothing out of the ordinary this morning. [9/11 Commission, 7/24/2004, pp. 3; 9/11 Commission, 8/26/2004, pp. 93] However, lawyer Ron Motley, whose firm will represent some families of victims of today’s attacks, will later criticize the screeners at Dulles Airport, commenting, “Even after setting off these alarms, the airlines and security screeners failed to examine the hijackers’ baggage, as required by federal regulations and industry-mandated standards, or discover the weapons [the hijackers] would use in their attack.” [Associated Press, 7/22/2004]

Entity Tags: Majed Moqed, Ron Motley, Khalid Almihdhar, Argenbright Security

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Vaughn Allex.Vaughn Allex. [Source: USA Today]Brothers Nawaf Alhazmi and Salem Alhazmi, two of the men who will allegedly hijack Flight 77, check in at the American Airlines ticket counter at Washington’s Dulles International Airport. [9/11 Commission, 7/24/2004, pp. 3, 452; 9/11 Commission, 8/26/2004, pp. 27] They are running late. They “come running in the front door, looking around, and didn’t know which way to go,” Vaughn Allex, an employee at the ticket counter, will later describe. [CNN, 9/8/2012; ABC 7, 9/10/2016] They are captured on security video pulling large, dark, roller-type suitcases as they approach the counter. [Federal Bureau of Investigation, 9/19/2001] They are allowed to check in despite having missed the official deadline for doing so by a few minutes. [CNN, 9/8/2012; ABC 7, 9/10/2016]
Trainee Checks in the Hijackers - Nawaf and Salem Alhazmi are checked in by Inga Hill, a trainee who is overseen by Allex. [Federal Bureau of Investigation, 9/19/2001; Federal Bureau of Investigation, 9/25/2001] Today is only her second day working at Dulles Airport. [Federal Bureau of Investigation, 9/12/2001] Allex looks on while she confirms the brothers’ tickets. [Federal Bureau of Investigation, 9/25/2001] The Alhazmis check in two dark-colored bags, one of them a hard plastic suitcase, the other a soft bag, Hill will recall. One of the brothers has a carry-on bag, she will say. [Federal Bureau of Investigation, 9/12/2001] Allex will recall the brothers having only one bag, which he considers to be “totally inappropriate for a trip to Los Angeles.” The bag is “almost like a satchel” with straps across the top but which doesn’t seal, he will say. [CNN, 9/8/2012]
Hijackers Have Difficulty Answering Questions - Nawaf and Salem Alhazmi show passports for their photo identification but are unable to recall the country from which these were issued. They also have trouble answering the security questions that all passengers must answer. Allex therefore has to get involved and take over the task of questioning them, Hill will recall. [Federal Bureau of Investigation, 9/12/2001] However, Allex will say he takes on the task of checking them in from the outset because they are running late. [CNN, 9/8/2012] Nawaf Alhazmi is the only one of the brothers who speaks during the check-in, but his English is poor. Salem Alhazmi, meanwhile, acts “very anxious or excited,” according to Allex. [Federal Bureau of Investigation, 9/12/2001; Federal Bureau of Investigation, 9/25/2001] “He was grinning, he was smiling, and he was dancing back and forth,” Allex will say. [CNN, 9/8/2012]
Hijackers Are Selected for Extra Scrutiny - Allex selects the two brothers for extra security scrutiny. He does this because he finds them suspicious, and one of them—probably Salem Alhazmi, according to the 9/11 Commission—has no photo identification and cannot understand English. However, the only consequence of the extra scrutiny will be that their bags are held off Flight 77 until it is confirmed that they have boarded it.
Employee Is Suspicious and Follows the Hijackers - After being checked in, Nawaf and Salem Alhazmi proceed to a security screening checkpoint (see 7:36 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 3; 9/11 Commission, 8/26/2004, pp. 27-28; USA Today, 9/12/2016] They no longer have their suitcases with them when they leave the ticket counter. [Federal Bureau of Investigation, 9/19/2001] Allex is still uncomfortable with the two men and follows them for a few steps. He stops himself, though, as he is concerned that his suspicion may be racially motivated. [CNN, 9/8/2012] The name of Nawaf Alhazmi was recently added to a terrorism watch list (see August 23, 2001). [Associated Press, 7/22/2004; 9/11 Commission, 7/24/2004, pp. 270] An employee at Dulles Airport will recall encountering him and four other Middle Eastern men as they tried to get to a secure area of the airport the previous evening (see (Between 8:00 p.m. and 8:45 p.m.) September 10, 2001). [9/11 Commission, 1/19/2004 pdf file; Trento and Trento, 2006, pp. 2-6, 43-44]

Entity Tags: Inga Hill, Salem Alhazmi, Vaughn Allex, Nawaf Alhazmi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Hani Hanjour, one of the men who will allegedly hijack Flight 77, checks in at the American Airlines ticket counter at Washington’s Dulles International Airport. He is flagged by CAPPS (the Computer Assisted Passenger Prescreening System). [9/11 Commission, 7/24/2004, pp. 3] CAPPS is an automated system created to identify passengers who should be subjected to special security measures. Passengers selected by it have their baggage screened for explosives or held off the plane until they have boarded. [9/11 Commission, 7/24/2004, pp. 1, 84; Trento and Trento, 2006, pp. 12] The exact time when Hanjour checks in at the ticket counter is unclear. American Airlines will be unable to find information about his check-in time when the 9/11 Commission requests it. However, the 9/11 Commission will conclude, the check-in “had to have taken place between 7:25 a.m., when he may have parked the rental car in the airport parking lot, and 7:35 a.m., when he appears on the checkpoint videotape” (see 7:35 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 93]

Entity Tags: Hani Hanjour, Computer Assisted Passenger Prescreening System

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Hani Hanjour passing through a security checkpoint at Dulles Airport.Hani Hanjour passing through a security checkpoint at Dulles Airport. [Source: FBI]Hani Hanjour, one of the men who will allegedly hijack Flight 77, passes through a security screening checkpoint at Washington’s Dulles International Airport without incident. He is screened at the west checkpoint in the airport’s main terminal. [9/11 Commission, 7/24/2004, pp. 3; 9/11 Commission, 8/26/2004, pp. 27] He has two carry-on bags with him: a small black suitcase and a black bag with a shoulder strap. [Federal Bureau of Investigation, 9/19/2001] After entering the checkpoint, he places them on the X-ray belt and walks through the metal detector. He sets off no alarms and so, after picking up his bags, proceeds on his way. [9/11 Commission, 7/24/2004, pp. 3; 9/11 Commission, 8/26/2004, pp. 27] His carry-on bags are not physically inspected at the checkpoint. [Federal Bureau of Investigation, 9/19/2001] Two of the other Flight 77 hijackers passed through the west checkpoint 17 minutes ago (see 7:18 a.m. September 11, 2001) and two more will go through it a minute later (see 7:36 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 3; 9/11 Commission, 8/26/2004, pp. 27] The FAA’s Washington Civil Aviation Security Field Office will investigate the security screening at Dulles Airport today, and the screeners who were on duty will report having encountered no suspicious activity and nothing out of the ordinary this morning. [9/11 Commission, 7/24/2004, pp. 3; 9/11 Commission, 8/26/2004, pp. 93]

Entity Tags: Hani Hanjour

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Salem (white shirt) and Nawaf Alhazmi (dark shirt) passing through security at Dulles Airport.Salem (white shirt) and Nawaf Alhazmi (dark shirt) passing through security at Dulles Airport. [Source: FBI]Brothers Nawaf Alhazmi and Salem Alhazmi, two of the men who will allegedly hijack Flight 77, go through a security screening checkpoint at Washington’s Dulles International Airport. They are screened at the west checkpoint in the airport’s main terminal. Both men have one carry-on bag. After entering the checkpoint, Salem Alhazmi walks through a metal detector without setting off the alarm and so is allowed to continue on his way. However, Nawaf Alhazmi sets off the alarm when he passes through it and so he has to walk through a second metal detector. He again sets off the alarm. He is therefore hand-wanded by a member of staff and has his carry-on bag swiped by an explosive trace detector. These checks apparently find no problems and so he is allowed to proceed on his way. Salem Alhazmi’s bag is not physically inspected while the two men are at the checkpoint, nor are the contents of Nawaf Alhazmi’s bag. Security camera footage will later reveal that Nawaf Alhazmi has an unidentified item clipped to the rim of the back pocket of his pants. One of the other Flight 77 hijackers passed through the west checkpoint a minute ago (see 7:35 a.m. September 11, 2001) and two more passed through it 17 minutes before that (see 7:18 a.m. September 11, 2001). The FAA’s Washington Civil Aviation Security Field Office will investigate the security screening at Dulles Airport today and the screeners who were on duty will recall having encountered no suspicious activity and nothing out of the ordinary this morning. [Federal Bureau of Investigation, 9/19/2001; 9/11 Commission, 7/24/2004, pp. 3; 9/11 Commission, 8/26/2004, pp. 27-28]

Entity Tags: Nawaf Alhazmi, Salem Alhazmi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A helicopter and its crew that are always on standby for “contingency” missions in the Washington area are away from base early this morning conducting a traffic survey, but apparently return at some point before the Pentagon is hit. The crew belongs to the 12th Aviation Battalion. [US Army Center for Military History, 11/14/2001 pdf file; Army Center of Military History, 11/14/2001 pdf file] The 12th Aviation Battalion is stationed at Davison Army Airfield at Fort Belvoir, located 12 miles south of the Pentagon. It is the aviation support unit for the Military District of Washington, and operates UH-1 “Huey” and UH-60 Black Hawk helicopters. [Military District of Washington, 8/2000] According to a chief warrant officer with the unit, the 12th Aviation Battalion has “two crews that are always on standby for any kind of contingency mission.” It is one of these crews that is “out flying around doing a traffic survey.” [Army Center of Military History, 11/14/2001 pdf file] The exact time period during which the crew and their helicopter are away from base is unstated, but they apparently return to Davison Airfield before 9:37 a.m., when the Pentagon is hit (see Shortly Before 9:37 a.m. September 11, 2001). [US Army Center for Military History, 11/14/2001 pdf file] They will be the first crew with the battalion to take off in support of the rescue operations at the Pentagon once the unit’s aircraft are permitted to launch again following the attack. Others members of the 12th Aviation Battalion are also away from base this morning, for weapons training (see 8:46 a.m.-9:37 a.m. September 11, 2001). [Army Center of Military History, 11/14/2001 pdf file]

Entity Tags: 12th Aviation Battalion, Davison Army Airfield

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Shortly after air traffic controllers ask Flight 11 to climb to 35,000 feet, its transponder stops transmitting. A transponder is an electronic device that identifies a plane on a controller’s screen and gives its exact location and altitude. Among other vital functions, it is also used to transmit a four-digit emergency hijack code. Flight control manager Glenn Michael later says, “We considered it at that time to be a possible hijacking.” [Christian Science Monitor, 9/13/2001; MSNBC, 9/15/2001; Associated Press, 8/12/2002] Initial stories after 9/11 suggest the transponder is turned off around 8:13 a.m., but Pete Zalewski, the air traffic controller handling the flight, later says the transponder is turned off at 8:20 a.m. [MSNBC, 9/11/2002] The 9/11 Commission places it at 8:21 a.m. [9/11 Commission, 6/17/2004] Colonel Robert Marr, head of NEADS, claims the transponder is turned off some time after 8:30 a.m. where the Flight 11 hijack was first detected a.m. [ABC News, 9/11/2002]

Entity Tags: Pete Zalewski, Glenn Michael, Robert Marr

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Flight 77 departs Dulles International Airport near Washington, ten minutes after its 8:10 scheduled departure time. [Washington Post, 9/12/2001; CNN, 9/17/2001; Guardian, 10/17/2001; Associated Press, 8/21/2002; 9/11 Commission, 6/17/2004]

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

American Airlines has problems contacting the FAA’s Command Center in Herndon, Virginia, about the problems with its aircraft, according to four managers working at the airline’s System Operations Control (SOC) center in Fort Worth, Texas, on this day. Craig Marquis, Craig Parfitt, Joe Bertapelle, and Mike Mulcahy will later tell the 9/11 Commission that American Airlines has “a hard time on 9/11 in getting in touch with Herndon.” They will say that “[p]recious minutes were lost in building the communications bridge” between the SOC and the Command Center. The cause of these communication problems is unknown. [9/11 Commission, 11/19/2003 pdf file] The SOC has known that there are problems on Flight 11 since 8:21 a.m., when Marquis received a call from a supervisor at the airline’s Southeastern Reservations Office in North Carolina, alerting him to a call that had been received from one of the plane’s flight attendants about the emergency taking place (see 8:21 a.m. September 11, 2001). Presumably the SOC starts trying to contact the FAA Command Center soon after receiving this call. It is known that the SOC will make contact with the Command Center at 9:16 a.m., if not earlier (see 9:16 a.m.-9:18 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 9, 15] Bill Halleck, an air traffic control specialist at the SOC, is at least able to reach the FAA’s Boston Center regarding Flight 11 at 8:29 a.m. (see 8:29 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 5, 453] The four American Airlines managers will also tell the 9/11 Commission, “In the event that the [American Airlines] SOC was aware that it was the first to know about an incident [with an aircraft], the protocol would have been for the SOC manager on duty [i.e. Marquis] to have immediately autodialed to the Herndon manager on duty [i.e. Ben Sliney] with the information.” However, the FAA “knew what was going on because of the intercepted communications from the cockpit.” [9/11 Commission, 11/19/2003 pdf file] (FAA air traffic controllers have been aware of problems with Flight 11 since around 8:14 a.m., when they lost communication with the plane (see 8:14 a.m.-8:24 a.m. September 11, 2001), and they subsequently hear communications made by the hijackers on the plane, beginning at 8:24 a.m. (see 8:24 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 18-19] )

Entity Tags: American Airlines, Craig Marquis, Craig Parfitt, Bill Halleck, Joseph Bertapelle, Federal Aviation Administration, Mike Mulcahy

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Pete Zalewski.Pete Zalewski. [Source: NBC]Because the talkback button on Flight 11 has been activated, Boston Center air traffic controllers can hear a hijacker on board say to the passengers: “We have some planes. Just stay quiet and you’ll be OK. We are returning to the airport.” [Boston Globe, 11/23/2001; 9/11 Commission, 7/24/2004, pp. 19] Air traffic controller Pete Zalewski recognizes this as a foreign, Middle Eastern-sounding voice, but does not make out the specific words “we have some planes.” He responds, “Who’s trying to call me?” Seconds later, in the next transmission, the hijacker continues: “Nobody move. Everything will be OK. If you try to make any moves you’ll endanger yourself and the airplane. Just stay quiet.” [New York Times, 10/16/2001; 9/11 Commission, 6/17/2004; MSNBC, 9/9/2006] Bill Peacock, the FAA director of air traffic services, later claims, “We didn’t know where the transmission came from, what was said and who said it.” David Canoles, the FAA’s manager of air traffic evaluations and investigations, adds: “The broadcast wasn’t attributed to a flight. Nobody gave a flight number.” [Washington Times, 9/11/2002] Similarly, an early FAA report will state that both these transmissions came from “an unknown origin.” [Federal Aviation Administration, 9/17/2001 pdf file] Zalewski asks for an assistant to help listen to the transmissions coming from the plane, and puts its frequency on speakers so others at Boston Center can hear. Because Zalewski didn’t understand the initial hijacker communication from Flight 11, the manager of Boston Center instructs the center’s quality assurance specialist to “pull the tape” of the transmission, listen to it carefully, and then report back. They do this, and by about 9:03 a.m. a Boston manager will report having deciphered what was said in the first hijacker transmission (see 9:03 a.m. September 11, 2001). [9/11 Commission, 6/17/2004; MSNBC, 9/9/2006] Fellow Boston controller Don Jeffroy also hears the tape of the hijacker transmissions, though he doesn’t state at what time. He says: “I heard exactly what Pete [Zalewski] heard. And we had to actually listen to it a couple of times just to make sure that we were hearing what we heard.” [MSNBC, 9/11/2002] At some point, Ben Sliney, the national operations manager at the FAA’s Herndon Command Center, gets word of the “We have some planes” message, and later says the phrase haunts him all morning. American Airlines Executive Vice President for Operations Gerard Arpey is also informed of the “strange transmissions from Flight 11” at some point prior to when it crashes at 8:46 a.m. [USA Today, 8/12/2002] Boston Center will receive a third transmission from Flight 11 about ten minutes later (see (8:34 a.m.) September 11, 2001).

Entity Tags: Bill Peacock, Boston Air Route Traffic Control Center, David Canoles, Pete Zalewski

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Boston flight control reportedly “notifies several air traffic control centers that a hijack is taking place.” [Guardian, 10/17/2001] This is immediately after Boston controllers heard a transmission from Flight 11, declaring, “We have some planes” (see 8:24 a.m. September 11, 2001), and would be consistent with a claim later made to the 9/11 Commission by Mike Canavan, the FAA’s associate administrator for civil aviation security. He says, “[M]y experience as soon as you know you had a hijacked aircraft, you notify everyone.… [W]hen you finally find out, yes, we do have a problem, then… the standard notification is it kind of gets broadcast out to all the regions.” [9/11 Commission, 5/23/2003] An early FAA report will say only that Boston controllers begin “inter-facility coordination” with New York air traffic control at this time [Federal Aviation Administration, 9/17/2001 pdf file] , but the New York Times reports that controllers at Washington Center also know “about the hijacking of the first plane to crash, even before it hit the World Trade Center.” [New York Times, 9/13/2001] However, the Indianapolis flight controller monitoring Flight 77 claims to not know about this or Flight 175’s hijacking twenty minutes later at 8:56 a.m. (see 8:56 a.m. September 11, 2001). Additionally, the flight controllers at New York City’s La Guardia airport are never told about the hijacked planes and learn about them from watching the news. [Bergen Record, 1/4/2004] Boston Center also begins notifying the FAA chain of command of the suspected Flight 11 hijacking at this time (see 8:25 a.m. September 11, 2001), but it does not notify NORAD for another 6-15 minutes, depending on the account (see (8:37 a.m.) September 11, 2001).

Entity Tags: Boston Air Route Traffic Control Center, North American Aerospace Defense Command, La Guardia Airport

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Kirk Lippold.Kirk Lippold. [Source: CNN]At the CIA headquarters in Langley, Virginia, three senior CIA officers—John Russack, Don Kerr, and Charlie Allen—are having breakfast with Navy Commander Kirk Lippold. Lippold was the commanding officer of the USS Cole when it was attacked in Yemen the previous year (see October 12, 2000). The men’s discussion is focused on terrorism. Lippold is upset that the American public still does not recognize the threat it poses, and says that it will take a “seminal event” to awaken them to the problem. Following the breakfast, Lippold heads to the Counterterrorist Center at CIA headquarters for some briefings. Just minutes later, after the WTC is hit, Charlie Allen will contact Lippold and tell him, “The seminal event just happened.” [Tenet, 2007, pp. 162-163]

Entity Tags: Charles E. Allen, Don Kerr, John Russack, Kirk Lippold

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Lieutenant Colonel Timothy Duffy.Lieutenant Colonel Timothy Duffy. [Source: CBC]After being informed of the possible hijacking of Flight 11, an air traffic controller in the control tower at Otis Air National Guard Base calls the base’s operations desk to let it know that it might be receiving a call from NORAD’s Northeast Air Defense Sector (NEADS). [Spencer, 2008, pp. 27-28] Daniel Bueno, a supervisor at the FAA’s Boston Center, has just called the control tower at Otis Air Base, at Cape Cod, Massachusetts, alerting it to the problems with Flight 11 and requesting military assistance. The controller who took the call told Bueno he needed to call NEADS in order to get fighter jets launched (see (Between 8:30 a.m. and 8:40 a.m.) September 11, 2001). [Filson, 2003, pp. 47; Spencer, 2008, pp. 22]
Tower Controller Calls Operations Desk - According to author Lynn Spencer, the tower controller subsequently “figures a call [to Otis Air Base] will be coming from NEADS soon and a scramble order is likely. He knows the fighter pilots will appreciate the heads-up.” He therefore calls the Otis Air Base operations desk. According to Spencer, the phone is answered by Master Sergeant Mark Rose, who is the superintendent of aviation management, in charge of flight records and currency for the pilots of the 102nd Fighter Wing. [Spencer, 2008, pp. 27] But according to the 102nd Fighter Wing’s own history of the 9/11 attacks, the call is answered by a Technical Sergeant “Margie Woody.” [102nd Fighter Wing, 2001]
Controller Confuses Superintendent - Rose (or Woody, if the wing’s account is correct) is initially confused by the call. The tower controller does not identify himself or say where he is calling from, but instead begins by asking, “What do you have available?” As Spencer will describe, “For all [Rose] knows, this could be a wrong number or a crank call,” so rather than giving information about the base, Rose responds, “What are you talking about?” The controller then identifies himself and explains that he has just received a report about a hijacking. Rose realizes he needs to pass the call on to someone more appropriate.
Pilot Informed of Hijacking - Pilot Lieutenant Colonel Timothy Duffy, who is the director of operations for the 102nd Fighter Wing, is standing next to Rose by the operations desk. Rose tells him, “Duff, you got a phone call,” and then says the caller is “Otis tower—something about an apparent hijacking under way: American 11, a 767, out of Boston and headed for California.” [Spencer, 2008, pp. 27-28] Duffy will later recall his response to this news: “As soon as we heard there was something about a hijacking we got moving.” [Filson, 2003, pp. 50] On his handheld radio he calls Major Daniel Nash, who along with Duffy is an “alert” pilot on duty at this time, and instructs him to suit up ready for any scramble call. [Spencer, 2008, pp. 28] The two pilots will run to the nearby locker room, put on their G-suits and helmets, and then head out toward their jets (see (8:40 a.m.) September 11, 2001). [Cape Cod Times, 8/21/2002; Boston Globe, 9/11/2005] Meanwhile, a commander at Otis will phone NEADS to report the FAA’s request for military assistance (see Shortly After 8:37 a.m. September 11, 2001).
Call Is Not 'the First Notification Received by the Military' - The exact time the tower controller calls the operations desk at is unclear. Duffy will later guess that the call occurs “at about 8:30, 8:35.” [Filson, 10/22/2002; Filson, 2003, pp. 50] But according to the 9/11 Commission Report, “the first notification received by the military—at any level—that American 11 had been hijacked” is when the FAA’s Boston Center calls NEADS just before 8:38 a.m. (see (8:37 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 20] According to the102nd Fighter Wing’s history of the 9/11 attacks, the call to the operations desk is made at 8:38 a.m. [102nd Fighter Wing, 2001] Bueno also called the FAA’s Cape Terminal Radar Approach Control (TRACON), which is located on Otis Air Base, at 8:34 a.m., to request that fighters be launched from Otis (see 8:34 a.m. September 11, 2001), and in response, the TRACON contacts the Otis tower and operations desk (see (8:36 a.m.-8:41) September 11, 2001). [Federal Aviation Administration, 4/19/2002; 9/11 Commission, 9/22/2003 pdf file; 9/11 Commission, 9/30/2003 pdf file]

Entity Tags: Timothy Duffy, Otis Air National Guard Base, Daniel Nash

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Flight controllers hear a hijacker on Flight 11 say to the passengers: “Nobody move, please, we are going back to the airport. Don’t try to make any stupid moves.” [New York Times, 10/16/2001; Guardian, 10/17/2001; Boston Globe, 11/23/2001; 9/11 Commission, 6/17/2004] This is the third hijacker transmission from Flight 11 heard by Boston Center. Following the previous two transmissions, controller Pete Zalewski had put the plane’s frequency on speakers so that others at the center could hear (see 8:24 a.m. September 11, 2001). This is therefore the first time some of them hear the hijacker’s voice. One controller says out loud, “That is really scary.” [MSNBC, 9/11/2002]

Entity Tags: Boston Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Colin Scoggins, the military liaison at the FAA’s Boston Center, claims he makes his first call to NORAD’s Northeast Air Defense Sector (NEADS) regarding Flight 11. He later recalls that he informs NEADS that the aircraft is “20 [miles] south of Albany, heading south at a high rate of speed, 600 knots.” [Griffin, 2007, pp. 43] Flight 11 was over Albany at 8:26 (see (8:26 a.m.-8:29 a.m.) September 11, 2001). [Federal Aviation Administration, 9/17/2001 pdf file] At such a high speed, it would have reached 20 miles south of there around 8:28. However, Scoggins says he is quite certain he only arrives on the floor at Boston Center at around 8:35. He says that although he’d later tried to write up a chronology of events, he “couldn’t get a timeline that made any sense.” Furthermore, Scoggins claims that even before he’d arrived, Joseph Cooper, a Boston Center air traffic management specialist, had already phoned NEADS about the hijacking. [Griffin, 2007, pp. 43 and 335] The 9/11 Commission makes no mention of either call. It says “the first notification received by the military—at any level—that American 11 had been hijacked” is when Boston Center calls NEADS just before 8:38 a.m. (see (8:37 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 20] However, a report by ABC News is more consistent with Scoggins’ claims, indicating that Boston Center contacts NEADS about the hijacking earlier, at around 8:31. [ABC News, 9/11/2002] (Boston Center also contacts the FAA’s Cape Cod facility at 8:34 and requests that it notify the military about Flight 11 (see 8:34 a.m. September 11, 2001). Apparently around the same time, it tries contacting a military unit at Atlantic City (see (8:34 a.m.) September 11, 2001).) Scoggins says he makes “about 40 phone calls to NEADS” in total on this day. [Griffin, 2007, pp. 43] NEADS Commander Robert Marr later comments that Scoggins “deserves a lot of credit because he was about the only one that was feeding us information. I don’t know exactly where he got it. But he was feeding us information as much as he could.” [Michael Bronner, 2006]

Entity Tags: Boston Air Route Traffic Control Center, Joseph Cooper, Colin Scoggins, Northeast Air Defense Sector, Robert Marr

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

After being informed of the hijacking of Flight 11, Tim Spence, an operational supervisor at the FAA’s Cape Terminal Radar Approach Control (TRACON), calls the air traffic control tower and then the operations desk at Otis Air National Guard Base, to let them know that they might soon be receiving an order to scramble the base’s fighter jets. [9/11 Commission, 9/30/2003 pdf file; 9/11 Commission, 2004] Daniel Bueno, a supervisor at the FAA’s Boston Center, has just called Spence at the Cape TRACON, which is located on Otis Air Base at Cape Cod, Massachusetts, and said he wanted fighter jets scrambled in response to Flight 11, which is a “possible hijack.” Spence told Bueno he would contact Otis Air Base and see what it could do to help (see 8:34 a.m. September 11, 2001). [Federal Aviation Administration, 4/19/2002; 9/11 Commission, 9/30/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 12]
TRACON Supervisor Calls Otis Tower - Spence will later recall that in the five minutes following the call from Bueno, he makes “as many calls as possible.” He gets on the phone to the air traffic control tower at Otis Air Base, to notify the controllers there of the situation and receive information on who to call next, so as to facilitate Bueno’s request. Spence will recall that the Otis tower controller he speaks to gives him the telephone number for either Otis Air Base’s base operations or the supervisor of flying desk, which is the aviation section of the base operations desk. (He will be unable to recall exactly which number he is given.) Spence will say he “may have been given a second number” by the Otis tower controller, but he “does not recall directly.”
TRACON Supervisor Calls Operations Desk - Spence then calls Otis Air Base’s operations desk. He will later be unable to remember who he speaks with there. But, he will recall, the “general discussion” he has with them is “an introduction of his position, the relay of the information of a hijack from [the FAA’s Boston Center], and a request for information on how to get a fighter scramble.” During the call, Spence acknowledges that he has no authority to authorize a fighter scramble, but he advises those at the base to prepare to receive a scramble order (presumably from NEADS, NORAD’s Northeast Air Defense Sector), since such an order is “probably on its way.” The person at the operations desk gives Spence the phone number for NEADS.
Timing of Calls Unclear - The exact times when Spence calls the control tower and the operations desk at Otis Air Base are unclear. Spence will tell the 9/11 Commission that he makes the call to the control tower immediately after receiving the call from Bueno. [9/11 Commission, 9/30/2003 pdf file] That call ended just before 8:36 a.m. [Federal Aviation Administration, 4/19/2002] However, according to the 9/11 Commission Report, “the first notification received by the military—at any level—that American 11 had been hijacked” is when the FAA’s Boston Center calls NEADS just before 8:38 a.m. (see (8:37 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 20] If correct, that would indicate Spence calls the Otis tower at 8:38 a.m. or after. Bueno also called the Otis tower directly, to request military assistance in response to Flight 11 (see (Between 8:30 a.m. and 8:40 a.m.) September 11, 2001), and the tower controller subsequently contacts the base’s operations desk to alert it to the possible hijacking (see (Between 8:31 a.m. and 8:40 a.m.) September 11, 2001). [Filson, 2003, pp. 47; Spencer, 2008, pp. 22, 27-28] It is unclear whether the tower controller calls the operations desk before or after Spence calls it, although Spence will suggest to the 9/11 Commission that Otis Air Base “may have just received a call themselves regarding the situation” when he makes his calls, “but he is not sure.” [9/11 Commission, 9/30/2003 pdf file]

Entity Tags: Tim Spence, Otis Air National Guard Base, Cape Terminal Radar Approach Control

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Tech. Sgt. Jeremy Powell.Tech. Sgt. Jeremy Powell. [Source: Scott A. Gwilt/ Rome Sentinel]The FAA’s Boston Center calls NORAD’s Northeast Air Defense Sector (NEADS) in Rome, NY, to alert it to the suspected hijacking of Flight 11. According to the 9/11 Commission, this is “the first notification received by the military—at any level—that American 11 had been hijacked.” [9/11 Commission, 7/24/2004, pp. 20; 9/11 Commission, 8/26/2004, pp. 13] The call is made by Joseph Cooper, an air traffic controller at the Boston Center, and answered by Jeremy Powell, a technical sergeant on the NEADS operations floor. [Vanity Fair, 8/1/2006; Spencer, 2008, pp. 25] Beginning the call, Cooper says: “Hi. Boston Center TMU [traffic management unit], we have a problem here. We have a hijacked aircraft headed towards New York, and we need you guys to, we need someone to scramble some F-16s or something up there, help us out.” Powell replies, “Is this real-world or exercise?” Cooper answers, “No, this is not an exercise, not a test.” [9/11 Commission, 7/24/2004, pp. 20] Shortly into the call, Powell passes the phone on to Lieutenant Colonel Dawne Deskins (see (8:38 a.m.) September 11, 2001). Deskins identifies herself to Cooper, and he tells her, “We have a hijacked aircraft and I need you to get some sort of fighters out here to help us out.” [Newhouse News Service, 1/25/2002; ABC News, 9/11/2002; Bamford, 2004, pp. 8; Spencer, 2008, pp. 26]
Military Claims Call Goes against Procedure - The 1st Air Force’s official history of the response to the 9/11 attacks will later suggest that Boston Center is not following normal procedures when it makes this call to NEADS. It states: “If normal procedures had taken place… Powell probably wouldn’t have taken that phone call. Normally, the FAA would have contacted officials at the Pentagon’s National Military Command Center who would have contacted the North American Aerospace Defense Command. The secretary of defense would have had to approve the use of military assets to assist in a hijacking, always considered a law enforcement issue.” The only explanation it gives for this departure from protocol is that “nothing was normal on Sept. 11, 2001, and many say the traditional chain of command went by the wayside to get the job done.” [Filson, 2003, pp. 51]
Accounts Conflict over Time of Call - There will be some conflict between different accounts, as to when this vital call from Boston Center to NEADS occurs. An ABC News documentary will indicate it is made as early as 8:31 a.m. [ABC News, 9/11/2002] Another ABC News report will state, “Shortly after 8:30 a.m., behind the scenes, word of a possible hijacking [reaches] various stations of NORAD.” [ABC News, 9/14/2002] NEADS logs indicate the call occurs at 8:40 a.m., and NORAD will report this as the time of the call in a press release on September 18, 2001. [Federal Aviation Administration, 9/17/2001 pdf file; North American Aerospace Defense Command, 9/18/2001] The 8:40 time will be widely reported in the media prior to the 9/11 Commission’s 2004 report. [Associated Press, 8/21/2002; BBC, 9/1/2002; Newsday, 9/10/2002; CNN, 9/11/2002] But tape recordings of the NEADS operations floor that are referred to in the 9/11 Commission Report place the call at 8:37 and 52 seconds. [9/11 Commission, 7/24/2004, pp. 20; Vanity Fair, 8/1/2006] If the 8:37 a.m. time is correct, this would mean that air traffic controllers have failed to successfully notify the military until approximately 12 minutes after they became certain that Flight 11 had been hijacked (see (8:25 a.m.) September 11, 2001), 16 minutes after Flight 11’s transponder signal was lost (see (Between 8:13 a.m. and 8:21 a.m.) September 11, 2001), and 24 minutes after the plane’s pilots made their last radio contact (see 8:13 a.m. September 11, 2001). [9/11 Commission, 6/17/2004] At 8:34, the Boston Center tried contacting the military through the FAA’s Cape Cod facility, which is located on Otis Air National Guard Base, but was told that it needed to call NEADS (see 8:34 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 20; Spencer, 2008, pp. 22]

Entity Tags: Boston Air Route Traffic Control Center, Dawne Deskins, North American Aerospace Defense Command, Joseph Cooper, Northeast Air Defense Sector, Jeremy Powell

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

National Guard troops stationed at NORAD’s Northeast Air Defense Sector (NEADS) in Rome, New York.National Guard troops stationed at NORAD’s Northeast Air Defense Sector (NEADS) in Rome, New York. [Source: Rome Sentinel]At NORAD’s Northeast Air Defense Sector (NEADS), a huddle of people is gathered around one of the radar scopes. NEADS Commander Robert Marr initially thinks this hubbub is due to the NORAD training exercise (presumably Vigilant Guardian) that is taking place on this day (see (6:30 a.m.) September 11, 2001). He will later recall: “I’ve seen many exercises… and as I saw that huddle I said, ‘There’s got to be something wrong, something is happening here.’ You usually see that whenever they find a track on the scope that looks unusual; it’s usually an indicator that something is getting ready to kick off.” [Filson, 2003, pp. 55] According to author Lynn Spencer, Marr thinks the day’s exercise “is kicking off with a lively, unexpected twist.… His bet is that his simulations team has started off the exercise by throwing out a ‘heart attack card’ to see how the troops respond to a first-aid call from a fellow soldier, testing their first responder training.” [Spencer, 2008, pp. 26] He sends Lieutenant Colonel Dawne Deskins, the regional mission crew commander for the exercise, to check out what is going on. [Filson, 2003, pp. 55] Deskins speaks briefly over the phone with the FAA’s Boston Center about the Flight 11 hijacking (see (8:37 a.m.) September 11, 2001). [Spencer, 2008, pp. 26] She then runs back to the “battle cab”—the glass-walled room that overlooks the NEADS operations floor—and speaks to Marr with urgency in her voice. [Filson, 2003, pp. 55] She tells him: “It’s a hijacking, and this is real life, not part of the exercise. And it appears that the plane is heading toward New York City.” Although Deskins has specifically stated, “not part of the exercise,” Marr reportedly thinks, “This is an interesting start to the exercise.” According to Spencer, he thinks “This ‘real-world’ mixed in with today’s simex [simulated exercise] will keep [his staff members] on their toes.” Regardless of whether the crisis is real or not, Marr decides to instruct that the two alert F-15s at Otis Air National Guard Base be ordered to battle stations (see (8:40 a.m.) September 11, 2001). [Spencer, 2008, pp. 26-27]

Entity Tags: Robert Marr, Northeast Air Defense Sector, Boston Air Route Traffic Control Center, Dawne Deskins, Vigilant Guardian

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

One of the ID technicians at NORAD’s Northeast Air Defense Sector (NEADS) calls the FAA’s Boston Center, and learns that there have been “threats in the cockpit” of Flight 11. The communications team at NEADS is currently trying to quickly find out all they can about the hijacked plane, such as its flight number, tail number, and where it is. ID tech Shelley Watson calls the management desk at the Boston Center, which had alerted NEADS to the hijacking minutes earlier (see (8:37 a.m.) September 11, 2001), wanting to make sure she has all the information that is available on Flight 11. Her call is answered by Boston Center’s military liaison, Colin Scoggins. Scoggins tells Watson: “He’s being hijacked. The pilot’s having a hard time talking to the… I mean, we don’t know. We don’t know where he’s goin’. He’s heading towards Kennedy [International Airport in New York City]. He’s… 35 miles north of Kennedy now at 367 knots. We have no idea where he’s goin’ or what his intentions are.” Scoggins says, “I guess there’s been some threats in the cockpit,” and adds, “We’ll call you right back as soon as we know more info.” Master Sergeant Maureen Dooley is standing over Watson, relaying any pertinent information she hears to Major Kevin Nasypany. She calls to him, “Okay, he said threat to the cockpit!” [Vanity Fair, 8/1/2006; Spencer, 2008, pp. 34]

Entity Tags: Shelley Watson, Northeast Air Defense Sector, Colin Scoggins, Kevin Nasypany, Boston Air Route Traffic Control Center, Maureen Dooley

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Victor Saracini.Victor Saracini. [Source: Family photo]Just after Flight 175 enters the airspace of the FAA’s New York Center (see 8:40 a.m. September 11, 2001), its pilot reports to the air traffic controller now managing the flight a suspicious transmission he had heard on departing Boston’s Logan Airport. The pilot, Captain Victor Saracini, tells the controller, Dave Bottiglia: “We figured we’d wait to go to your center. Ah, we heard a suspicious transmission on our departure out of Boston, ah, with someone, ah, it sounded like someone keyed the mikes and said, ah, ‘Everyone, ah, stay in your seats.’” [New York Times, 10/16/2001; 9/11 Commission, 7/24/2004, pp. 21; Spencer, 2008, pp. 36] Saracini is presumably referring to one of the three radio transmissions from Flight 11, where the voice of a hijacker could be heard (see 8:24 a.m. September 11, 2001 and (8:34 a.m.) September 11, 2001). However, none of these had included the hijacker telling people to stay in their seats, as Saracini describes, although the second and third transmissions included the hijacker telling the passengers, “Nobody move.” [9/11 Commission, 7/24/2004, pp. 19] Bottiglia responds: “Oh, okay. I’ll pass that along.” Referring to the fact that this was the end of the transmission he heard, Saracini adds, “It cut out,” and then asks Bottiglia, “Did you copy that?” [Gregor, 12/21/2001 pdf file; Spencer, 2008, pp. 36-37] This is the last radio transmission from Flight 175. The 9/11 Commission will conclude that the plane is hijacked within the next four minutes (see (Between 8:42 a.m. and 8:46 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 20] According to author Lynn Spencer, since controllers are only given information on a need-to-know basis, Bottiglia was unaware there were problems with Flight 11, which has not yet entered his airspace. He touches his computer screen to connect to the hotline for his sector controller, and then reports: “UAL 175 just came on my frequency and he said he heard a suspicious transmission when they were leaving Boston. ‘Everybody stay in your seats’—that’s what he heard… just to let you know.” [New York Times, 10/16/2001; Spencer, 2008, pp. 36-37]

Entity Tags: New York Air Route Traffic Control Center, Victor Saracini, Dave Bottiglia

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Dave Bottiglia.Dave Bottiglia. [Source: ABC News]After Flight 11 appears on his radar screen, Dave Bottiglia, an air traffic controller at the FAA’s New York Center, is informed that this aircraft is suspected of having been hijacked. Flight 175 entered Bottiglia’s airspace not long before this (see 8:40 a.m. September 11, 2001). [MSNBC, 9/11/2002; 9/11 Commission, 8/26/2004, pp. 20] Its pilot has just told Bottiglia about the “suspicious transmission” (presumably from Flight 11) he heard while departing Boston airport (see 8:41 a.m.-8:42 a.m. September 11, 2001). [Gregor, 12/21/2001 pdf file] Seconds later, Flight 11 also enters the area Bottiglia is monitoring and its target appears on his radar screen. The controller sitting next to Bottiglia gets up and points to the radar blip. He says: “You see this target here? This is American 11. Boston Center thinks it’s a hijack.” Bottiglia will later recall that his initial thought about Flight 11, based on this information, is that the hijackers “were probably going to Cuba.” As its transponder has been turned off (see (Between 8:13 a.m. and 8:21 a.m.) September 11, 2001), he has no altitude information for Flight 11, but can tell from the radar scope that it appears to be descending. According to author Lynn Spencer: “Even without a transponder, controller radars calculate ground speed for all radar targets, and when a plane is descending, the ground speed decreases. The flight had been ‘grounding’ 600 knots, and now it has decreased to 320.” Bottiglia follows Flight 11’s target on his radar screen until it disappears over New York City. [MSNBC, 9/11/2002; Spencer, 2008, pp. 37] Because he is focused on Flight 11, Bottiglia will not notice when Flight 175’s transponder code changes at 8:47 (see 8:46 a.m.-8:47 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 21; 9/11 Commission, 8/26/2004, pp. 21] The New York Center was first notified of Flight 11’s hijacking at 8:25 a.m. (see 8:25 a.m. September 11, 2001), though this information was not passed on to Bottiglia. [Federal Aviation Administration, 9/17/2001 pdf file; Spencer, 2008, pp. 36-37]

Entity Tags: Dave Bottiglia, New York Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

On the operations floor at NORAD’s Northeast Air Defense Sector (NEADS), Major Kevin Nasypany, the facility’s mission crew commander, instructs Major James Fox, the leader of the weapons team, to launch fighter jets from Otis Air National Guard Base in Cape Cod, Massachusetts. [Vanity Fair, 8/1/2006] Nasypany has just received this order—to launch the jets—from Colonel Robert Marr, the NEADS battle commander. [9/11 Commission, 8/26/2004, pp. 15 and 88] Marr issued it after seeking permission to do so from Major General Larry Arnold, the commanding general of NORAD’s Continental Region (CONR) (see (8:42 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 20] Marr will later claim, “My intent was to scramble Otis to military airspace while we found out what was going on.” [Filson, 2003, pp. 56] Nasypany gives Fox a coordinate for just north of New York City, and tells him, “Head ‘em in that direction.” [Vanity Fair, 8/1/2006] The jets will be scrambled from Otis a minute later (see 8:46 a.m. September 11, 2001), but there will be conflicting accounts of what their initial destination is (see (8:53 a.m.-9:05 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 20] Interestingly, the 9/11 Commission will later state that, “Because of a technical issue, there are no NEADS recordings available of the NEADS senior weapons director and weapons director technician position responsible for controlling the Otis scramble.” [9/11 Commission, 7/24/2004, pp. 459]

Entity Tags: Kevin Nasypany, Northeast Air Defense Sector, Larry Arnold, Robert Marr, James Fox

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Fort AP Hill.Fort AP Hill. [Source: United States Army]At the time of the attacks on the World Trade Center, members of the Army’s aviation support unit for the Washington, DC, area are away for weapons training, and do not set out to return to their base until after the time the Pentagon is hit. [Army Center of Military History, 11/14/2001 pdf file; Pentagram, 11/16/2001; Fort Belvoir News, 1/18/2002] The 12th Aviation Battalion is the Military District of Washington’s aviation support unit, and includes three helicopter companies. It operates UH-1 “Huey” and UH-60 Black Hawk helicopters. The battalion is stationed at Davison Army Airfield, which is at Fort Belvoir, 12 miles south of the Pentagon. [Military District of Washington, 8/2000] Davison Airfield’s missions include maintaining “a readiness posture in support of contingency plans,” exercising “operational control” of the Washington area airspace, and providing “aviation support for the White House, US government officials, Department of Defense, Department of the Army, and other government agencies.” [Pentagram, 5/7/1999] A chief warrant officer with the 12th Aviation Battalion will later recall that members of the battalion are away this morning, at the shooting range at another Virginia Army base, Fort AP Hill, for their annual weapons training. They had set off early and driven there—a journey of one and a half to two hours. They are at the range when the attacks on the WTC take place, and only learn of them when the sister of one of their captains calls her brother with news of the attacks, presumably after seeing the coverage on television. The chief warrant officer will recall that, after hearing of the second attack on the WTC, “[W]e were all pretty much thinking we probably need to go—you know, probably need to come to work.” The range officer calls Davison Airfield and is told that the members of the battalion should “pack it in and come on back” to base. He is also told during the call that an aircraft has crashed into the Pentagon (see 9:37 a.m. September 11, 2001), meaning this call does not occur until after 9:37 a.m. According to the chief warrant officer, the Pentagon “is basically one of our missions. So we just pretty much packed up and came back up here and came into work.” Exactly how many of the 12th Aviation Battalion’s members are away from base for the weapons training is unstated, as is the exact time they arrive back at Davison Airfield. But considering it is one and a half to two hours drive between there and the range, they presumably do not get there until some time after about 11:15 a.m. When they do eventually get back to base, the battalion members will prepare to launch helicopters in response to the Pentagon attack (see (After 11:15 a.m.) September 11, 2001). [Army Center of Military History, 11/14/2001 pdf file; Fort Belvoir News, 1/18/2002]

Entity Tags: 12th Aviation Battalion

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Lyndon Willms.Lyndon Willms. [Source: Effingham Daily News]The Joint Chiefs of Staff (JCS) activates its Crisis Action Team (CAT) at the Pentagon to respond to the terrorist attacks, although the time this occurs at is unclear. [US Congress, 9/13/2001; 9/11 Commission, 7/21/2003 pdf file; US Air Force, 9/9/2003] General Richard Myers, the vice chairman of the JCS, will later tell a congressional hearing that in response to the attacks on the World Trade Center: “We stood up our Crisis Action Team.… And we started talking to the federal agencies.” [US Congress, 9/13/2001] The JCS’s CAT apparently assembles in the National Military Command Center (NMCC), which is located in the JCS area of the Pentagon and is responsible for monitoring worldwide events for the JCS. [9/11 Commission, 7/21/2003 pdf file; GlobalSecurity (.org), 7/24/2011; Effingham Daily News, 9/12/2011] Myers will state that the CAT is activated just after 8:46 a.m., when the first hijacked plane crashed into the WTC (see 8:46 a.m. September 11, 2001). He will say it is activated “[a]t the time of the first impact on the World Trade Center.” “That was done immediately,” he will add. [US Congress, 9/13/2001] However, other accounts will indicate that the CAT is activated after 9:37 a.m., when the Pentagon attack occurs (see 9:37 a.m. September 11, 2001). Lieutenant Colonel Lyndon Willms is an Air Force officer currently assigned to the Pentagon, working as a joint strategic planner for the JCS. After he and his colleagues in the Joint Vision and Transformation Division of the JCS learn from television reports of the second hijacked plane hitting the WTC, at 9:03 a.m. (see 9:03 a.m. September 11, 2001), they “knew a decision would be made to either send us to augment one of the crisis action teams forming in the National Military Command Center across the hall or be evacuated to another site,” Willms will recall. It appears from Willms’s account, however, that the CAT is only activated later on. By around 9:51 a.m., Willms will state, the CAT is forming in the NMCC, but he and his colleagues are “a bit confused because we thought we would be going in to augment” it. Instead, they are evacuated from the Pentagon. [Effingham Daily News, 9/12/2011] Lieutenant Colonel James Foley, the NMCC operations officer, will also indicate that the CAT is only activated after the Pentagon is hit. He will state that “a Joint Staff Crisis Action Team assembled… within the first two hours, while the situation was entirely uncertain and the Pentagon was burning.” [US Air Force, 9/9/2003] And when they visit the NMCC in 2003, members of the 9/11 Commission staff will be told that a CAT “was stood up” in the NMCC “sometime in the afternoon on 9/11.” [9/11 Commission, 7/21/2003 pdf file] It is apparently standard procedure for the JCS to activate its CAT during a terrorist attack. A Department of Defense memorandum sent in March 2001, about how the US military responds to terrorism, will state that in a crisis, the operations directorate of the JCS “establishes a Crisis Action Team (CAT) to prepare and coordinate deployment, and execute orders.” [US Department of Defense, 3/15/2001]

Entity Tags: Richard B. Myers, Lyndon Willms, James A. Foley, Joint Chiefs of Staff

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

CNN is the first major network to show the footage of the crash site. It breaks into a commercial and anchor Carol Lin says, “This just in. You are looking at… obviously a very disturbing live shot there—that is the World Trade Center, and we have unconfirmed reports this morning that a plane has crashed into one of the towers of the World Trade Center.” CNN then switches to Sean Murtagh, the network’s vice president of finance, who says in a live telephone interview, “I just witnessed a plane that appeared to be cruising at a slightly lower than normal altitude over New York City. And it appears to have crashed into—I don’t know which tower it is—but it hit directly in the middle of one of the World Trade Center towers. It was a jet, maybe a two-engine jet, maybe a 737… a large passenger commercial jet… It was teetering back and forth, wing-tip to wing-tip, and it looks like it has crashed into—probably, twenty stories from the top of the World Trade Center—maybe the eightieth to eighty-fifth floor. There is smoke billowing out of the World Trade Center.” [CNN, 9/11/2001; Bamford, 2004, pp. 16-17] Many reports do not come until a few minutes later. For instance, ABC first breaks into regular programming with the story at 8:52 a.m. [ABC News, 9/14/2002] Incredibly, a NORAD timeline presented to the 9/11 Commission in 2003 claims that CNN doesn’t begin its coverage of the attacks until 8:57. [9/11 Commission, 5/23/2003]

Entity Tags: Carol Lin, Sean Murtagh, World Trade Center, CNN

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Michael Rolince.Michael Rolince. [Source: US Army]FBI Director Robert Mueller is alerted to the crash at the World Trade Center during his daily briefing with his senior staff, but he does not initially realize the incident is a terrorist attack. Every morning since Mueller took over as FBI director, just one week ago (see September 4, 2001), the bureau’s leaders have gathered to bring him up to date on their most important investigations. [New Yorker, 9/24/2001; Graff, 2011, pp. 314-315] The briefing today is taking place in the Strategic Information and Operations Center (SIOC), on the fifth floor of the FBI’s headquarters in Washington, DC. [9/11 Commission, 1/21/2004 pdf file] All of the bureau’s assistant directors are in attendance. [New Yorker, 9/24/2001] This morning, the counterterrorism team, headed by Michael Rolince, is giving a presentation on the investigation of the bombing of the USS Cole in Aden, Yemen, in October 2000 (see October 12, 2000). [Graff, 2011, pp. 314-315] Meanwhile, FBI Deputy Director Thomas Pickard, who is in his office at the headquarters, is alerted to what happened in New York by his secretary, who comes in and tells him a plane has just hit the WTC. He turns on the television and sees the coverage of the incident. He then calls Mueller’s secretary and instructs them to get the director out of the SIOC so Mueller can join him in his office. [9/11 Commission, 1/21/2004 pdf file] Someone, presumably the secretary, therefore interrupts the briefing in the SIOC and tells its participants about the crash in New York. Mueller apparently does not initially realize a terrorist attack has occurred. “How could a plane not see the tower? It’s so clear out today,” he says. [Graff, 2011, pp. 315] He heads to Pickard’s office and enters it at around 9:00 a.m. [9/11 Commission, 1/21/2004 pdf file] Some of the other officials at the briefing will subsequently also head to Pickard’s office and they will see the second crash on television there (see (Shortly After 9:03 a.m.) September 11, 2001). [New Yorker, 9/24/2001; Graff, 2011, pp. 315]

Entity Tags: Thomas Pickard, Robert S. Mueller III, Michael Rolince, Federal Bureau of Investigation

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

According to a statement by two high-level FAA officials, “Within minutes after the first aircraft hit the World Trade Center, the FAA immediately established several phone bridges [i.e., telephone conference calls] that included FAA field facilities, the FAA command center, FAA headquarters, [Defense Department], the Secret Service, and other government agencies.” The FAA shares “real-time information on the phone bridges about the unfolding events, including information about loss of communication with aircraft, loss of transponder signals, unauthorized changes in course, and other actions being taken by all the flights of interest, including Flight 77. Other parties on the phone bridges in turn shared information about actions they were taken.” The statement says, “The US Air Force liaison to the FAA immediately joined the FAA headquarters phone bridge and established contact with NORAD on a separate line.” [9/11 Commission, 5/23/2003] Another account says the phone bridges are “quickly established” by the Air Traffic Services Cell (ATSC). This is a small office at the FAA’s Herndon Command Center, which is staffed by three military officers at the time of the attacks (see (Between 9:04 a.m. and 9:25 a.m.) September 11, 2001). It serves as the center’s liaison with the military. According to Aviation Week and Space Technology, the phone bridges link “key players, such as NORAD’s command center, area defense sectors, key FAA personnel, airline operations, and the NMCC.” [Aviation Week and Space Technology, 6/10/2002; 9/11 Commission, 6/17/2004] According to an FAA transcript of employee conversations on 9/11, one of the phone bridges, between the FAA Command Center, the operations center at FAA headquarters, and air traffic control centers in Boston and New York, begins before Flight 11 hits the World Trade Center at 8:46 (see 8:46 a.m. September 11, 2001). [Federal Aviation Administration, 10/14/2003, pp. 3-10 pdf file] If these accounts are correct, it means someone at NORAD should learn about Flight 77 when it deviates from its course (see (8:54 a.m.) September 11, 2001). However, the 9/11 Commission will later claim that the FAA teleconference is established about 30 minutes later (see (9:20 a.m.) September 11, 2001). The Air Force liaison to the FAA will claim she only joins it after the Pentagon is hit (see (Shortly After 9:37 a.m.) September 11, 2001).

Entity Tags: US Secret Service, Federal Aviation Administration, Air Traffic Services Cell, US Department of Defense

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The US Air Force liaison to the FAA arrives at FAA headquarters in Washington, DC, but, according to her own later recollections, does not immediately join a teleconference that has been set up in response to the first plane hitting the World Trade Center. [9/11 Commission, 5/23/2003; US Department of Transportation, 8/31/2006 pdf file]
Military Liaisons at FAA Headquarters - Each of the four military services within the US Department of Defense (the Army, the Navy, the Air Force, and the Marine Corps) assigns an FAA liaison officer to represent its requirements to the director of air traffic. These four liaisons share office space on the fourth floor of FAA headquarters. [Federal Aviation Administration, 3/21/2002] Colonel Sheryl Atkins is the Air Force liaison there. Air Force liaisons at the FAA regional offices all report to Atkins, and she reports to the Pentagon.
Atkins Arrives at FAA Headquarters - Atkins will later recall that she was on her way to work when the first plane hit the WTC at 8:46 a.m., and she arrives at FAA headquarters “probably five, 10 minutes after that.” Once there, she goes to her office, where everyone is gathered around the television. She will see the CNN coverage of the second plane hitting the WTC at 9:03 a.m., and then immediately begin “personnel accounting.” [9/11 Commission, 3/26/2004; US Department of Transportation, 8/31/2006 pdf file]
Atkins Does Not Join Teleconference - According to a 2003 statement provided by the FAA, the FAA established a teleconference with several other agencies minutes after the first WTC tower was hit (see (8:50 a.m.) September 11, 2001), and the Air Force liaison to the FAA (i.e. Atkins) “immediately” joined this. [9/11 Commission, 5/23/2003] However, Atkins will say she only joins this teleconference after 9:37 a.m., when the Pentagon attack occurs (see (Shortly After 9:37 a.m.) September 11, 2001). [9/11 Commission, 3/26/2004; US Department of Transportation, 8/31/2006 pdf file]
Not Responsible for Reporting Hijackings - Atkins will tell the 9/11 Commission that she is not responsible for being a channel from the FAA to the military for hijack and/or fighter escort protocols. She will explain that her office is “a liaison military administrative office,” and therefore, if she is notified of a hijacking, this does not represent “procedural military notification.” 9/11 Commission staff members will confirm “that there is no indication in the FAA handbook for special military procedures that [Atkins’s] office has a role in the notification to the military of a hijack, or the request to the military for fighter asset support.” Atkins will recall that, on this morning, “no one at the FAA” says to her that she should initiate “notification for a military response and/or coordination with the FAA response to the attacks.” Instead, she is “involved with military administrative coordinating and facilitating… and not with direct assessment or response to the attacks.” [9/11 Commission, 3/26/2004; 9/11 Commission, 4/19/2004]
No Other Military Liaisons Present - The three other military liaisons that share office space with Atkins at FAA headquarters are currently elsewhere, spread out around northern Virginia and Washington, DC. The Navy and Marine Corps liaisons will arrive at FAA headquarters at around 10:30 a.m.; the Army liaison will not arrive until the following day. [Federal Aviation Administration, 3/21/2002]

Entity Tags: Sheryl Atkins, Federal Aviation Administration

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An article in the New York Times will later suggest that officials in the Pentagon’s National Military Command Center (NMCC) promptly become aware of the problems with Flight 77, long before NORAD’s Northeast Air Defense Sector (NEADS) is alerted to the flight. The article will state, “During the hour or so that American Airlines Flight 77 [is] under the control of hijackers, up to the moment it struck the west side of the Pentagon, military officials in [the NMCC are] urgently talking to law enforcement and air traffic control officials about what to do.” [New York Times, 9/15/2001] This appears consistent with what would be expected under normal procedures. According to the FAA’s acting Deputy Administrator Monte Belger: “Prior to 9/11, FAA’s traditional communication channel with the military during a crisis had been through the National Military Command Center (NMCC). They were always included in the communication net that was used to manage a hijack incident.” He will say that, since the FAA does not have direct dedicated communication links with NORAD, in a hijack scenario the NMCC has “the responsibility to coordinate [the Defense Department]‘s response to requests from the FAA or the FBI.” [9/11 Commission, 6/17/2004 pdf file; 9/11 Commission, 6/17/2004] NEADS reportedly is not alerted to Flight 77 until significantly later: at 9:24 a.m. by some accounts (see (9:24 a.m.) September 11, 2001), or, according to other accounts, at 9:34 a.m., when it only learns that Flight 77 is missing (see 9:34 a.m. September 11, 2001). [North American Aerospace Defense Command, 9/18/2001; 9/11 Commission, 6/17/2004]

Entity Tags: Northeast Air Defense Sector, National Military Command Center, Monte Belger

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A typical F-15.A typical F-15. [Source: US Air Force]Radar data will show that the two F-15s scrambled from Otis Air National Guard Base in Cape Cod, Massachusetts, are airborne by this time. [Washington Post, 9/15/2001; North American Aerospace Defense Command, 9/18/2001; 9/11 Commission, 7/24/2004, pp. 20] It is now eight minutes since the mission crew commander at NORAD’s Northeast Air Defense Sector (NEADS) ordered that the jets be launched (see 8:45 a.m. September 11, 2001). [Vanity Fair, 8/1/2006] It is 40 minutes since air traffic controllers had their last communication with Flight 11 (see 8:13 a.m. September 11, 2001), and 28 minutes since they became certain that the aircraft was hijacked (see (8:25 a.m.) September 11, 2001). Flight 11 crashed into the World Trade Center seven minutes ago (see 8:46 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 7, 19 and 459]
Commander Wants Fighters Sent to New York - In Rome, New York, NEADS has just received news of the plane hitting the WTC (see 8:51 a.m. September 11, 2001). Major Kevin Nasypany, the facility’s mission crew commander, is asked what to do with the Otis fighters. He responds: “Send ‘em to New York City still. Continue! Go! This is what I got. Possible news that a 737 just hit the World Trade Center. This is a real-world.… Continue taking the fighters down to the New York City area, JFK [International Airport] area, if you can. Make sure that the FAA clears it—your route all the way through.… Let’s press with this.” [Vanity Fair, 8/1/2006] Yet there will be conflicting reports of the fighters’ destination (see (8:53 a.m.-9:05 a.m.) September 11, 2001), with some accounts saying they are directed toward military-controlled airspace off the Long Island coast. [Filson, 2003, pp. 56-59; 9/11 Commission, 6/17/2004]

Entity Tags: Northeast Air Defense Sector, Robert Marr, Kevin Nasypany, Otis Air National Guard Base

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Flight 77 from Washington begins to go off course over southern Ohio, turning to the southwest. [Washington Post, 9/12/2001; Newsday, 9/23/2001; 9/11 Commission, 6/17/2004]

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Captain Deborah Loewer.
Captain Deborah Loewer. [Source: Military Sealift Command]Navy Captain Deborah Loewer, director of the White House Situation Room, tells President Bush a plane has crashed into the World Trade Center when his limousine arrives at the Emma E. Booker Elementary School in Sarasota, Florida, where he is going to attend a reading demonstration. [Associated Press, 11/26/2001; Dayton Daily News, 8/17/2003] Loewer learned about the crash when Rob Hargis, the senior duty officer in the Situation Room, called her as she was being driven to the school and told her what had happened (see (Between 8:48 a.m. and 8:55 a.m.) September 11, 2001). [McClatchy Newspapers, 8/29/2011; Priess, 2016, pp. 239-240] As soon as the president’s motorcade arrives at the school (see (8:55 a.m.) September 11, 2001), she runs toward Bush’s limousine to pass on the news to the president. [Dayton Daily News, 8/17/2003] She approaches Bush and Andrew Card, his chief of staff, as they are walking toward the school’s entrance. She says to Bush, “Mr. President, the Situation Room is reporting that one of the World Trade Center towers has been hit by a plane.” She adds, “This is all we know.” She also says experience has taught her that first reports are often wrong. Bush replies, “Thank you, Captain” as he continues making his way toward the school’s entrance and then says, “Keep me informed.” Loewer is “the first person to inform President Bush that terrorism had struck New York City,” according to the Associated Press. [Associated Press, 11/26/2001; Springfield News-Sun, 9/9/2011; Bohn, 2015, pp. 214; Priess, 2016, pp. 240] However, some accounts will claim that either Karl Rove, Bush’s senior adviser, or Card is the first person to tell the president a plane has crashed into the WTC (see (Shortly After 8:55 a.m.) September 11, 2001). [Sammon, 2002, pp. 41-42; Rove, 2010, pp. 249-250; Politico Magazine, 9/9/2016] After passing on the news about the crash, Loewer goes to the holding room next to the classroom where Bush is going to listen to some children reading. There, she will learn about Flight 175 crashing into the WTC when the attack occurs, at 9:03 a.m. (see 9:03 a.m. September 11, 2001). [Bohn, 2015, pp. 214; Priess, 2016, pp. 240-241]

Entity Tags: Deborah Loewer, George W. Bush, Andrew Card

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Flight 77’s transponder is turned off, meaning that the aircraft’s speed, altitude, and flight information are no longer visible on radar displays at the FAA’s Indianapolis Center. [Federal Aviation Administration, 9/17/2001 pdf file; National Transportation Safety Board, 2/19/2002 pdf file; 9/11 Commission, 7/24/2004, pp. 9] The Indianapolis Center air traffic controller in charge of Flight 77 watched the plane go off course and head southwest before its data disappeared from his radar screen. He looks for primary radar signals along the aircraft’s projected flight path as well as in the airspace where it had started to turn, but cannot find it. [9/11 Commission, 6/17/2004] He tries contacting the plane repeatedly, saying “American 77, Indy,” and: “American 77, Indy, radio check. How do you read?” But there is no response. [New York Times, 10/16/2001; New York Times, 10/16/2001]
NEADS Not Contacted - US News and World Report will later comment, “[E]xperts say that an airliner making a 180-degree turn followed by a transponder turnoff should have been a red flag to controllers.” It will quote Robert Cauble, a 20-year veteran of Navy air traffic control, who says: “The fact that the transponder went off, they should have picked up on that immediately. Everyone should have been on alert about what was going on.” [US News and World Report, 10/8/2001] Yet the Indianapolis Center supposedly does not notify NORAD’s Northeast Air Defense Sector (NEADS). According to the 9/11 Commission, NEADS will only learn that Flight 77 is missing at 9:34 a.m. (see 9:34 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 26-27]
Controller Thinks Plane Suffered Mechanical Failure - While several air traffic control centers were reportedly informed of the Flight 11 hijacking as early as 8:25 a.m. (see 8:25 a.m. September 11, 2001), according to the 9/11 Commission, the controller handling Flight 77 does not realize other aircraft have been hijacked, and he is unaware of the situation in New York. He mistakenly assumes Flight 77 has experienced an electrical or mechanical failure. [Guardian, 10/17/2001; 9/11 Commission, 6/17/2004] After he informs other Indianapolis Center personnel of the developing situation, they will clear all other aircraft from the plane’s westerly route so their safety will not be affected if Flight 77 is still flying along its original path but unable to be heard. [Freni, 2003, pp. 29; 9/11 Commission, 7/24/2004, pp. 460; 9/11 Commission, 8/26/2004, pp. 30]
Airline and Possibly Pentagon Learn of Flight 77 Problems - While NEADS is not alerted about the errant aircraft, a controller at the Indianapolis Center will contact American Airlines at 8:58 to inform it that contact has been lost with Flight 77 (see 8:58 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 30] And an article in the New York Times will indicate that the Pentagon’s National Military Command Center (NMCC) promptly becomes aware of the problems with Flight 77 (see (Shortly After 8:51 a.m.) September 11, 2001). [New York Times, 9/15/2001]

Entity Tags: Robert Cauble, Indianapolis Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The jet fuel that spilled from Flight 11 when it hit the North Tower (see 8:46 a.m. September 11, 2001) has mostly burned up by this time. The National Institute of Standards and Technology (NIST), which investigates the collapses, will say “The initial jet fuel fires themselves lasted at most a few minutes.” [National Institute of Standards and Technology, 9/2005, pp. 183] Engineering professor Forman Williams will say the jet fuel “burned for maybe 10 minutes.” [Popular Mechanics, 3/2005] Flight 11, a Boeing 767, had a fuel capacity of 23,980 gallons, but was only carrying about 10,000 gallons when it hit the WTC. NIST will estimate that less than 1,500 gallons were consumed in a fireball inside the tower and a comparable amount was consumed in the fireballs outside the building. Therefore, approximately 7,000 gallons splashed onto the office furnishings and started fires on various floors. However, after the jet fuel is used up, office fires burn until the building collapses. NIST will calculate that there were about four pounds per square foot of combustibles in the office space, or about 60 tons per floor. Offices in the WTC actually have fewer combustibles than some other similar spaces due to the small number of interior walls and limited bookshelf space. NIST will later find that only three of sixteen perimeter columns it recovers reached a temperature of 250°C and neither of the two core columns it retrieves reached this temperature. NIST will also find that none of the samples it acquires reaches a temperature above 600°C (see August 27, 2003). Although steel does not melt until its temperature is about 1,600°C, it may begin to lose significant strength at over 500°C. [National Institute of Standards and Technology, 9/2005, pp. 20, 29, 24, 77] The jet fuel will also burn up in the South Tower about 10 minutes after it is hit (see 9:13 a.m. September 11, 2001).

Entity Tags: Forman Williams, World Trade Center, National Institute of Standards and Technology

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An air traffic controller at the FAA’s Indianapolis Center contacts the American Airlines dispatch office in Texas, and informs it that contact has been lost with Flight 77. The controller is a sector radar associate, whose job is to help with hand-offs and to coordinate with other sectors and facilities. He speaks to American Airlines dispatcher Jim McDonnell. [9/11 Commission, 8/26/2004, pp. 30; Spencer, 2008, pp. 63] The controller begins, “This is Indianapolis Center trying to get a hold of American 77.” McDonnell asks for clarification, “Who you trying to get a hold of?” and the controller replies: “American 77.… On frequency 120.27.… We were talking to him and all of a sudden it just, uh…” McDonnell interjects: “Okay, all right. We’ll get a hold of him for you.” The call comes to an abrupt end and the controller then continues trying to contact Flight 77. [New York Times, 10/16/2001; Spencer, 2008, pp. 63-64] Soon after this call, American Airlines’ executive vice president of operations, Gerard Arpey, will give an order to stop all American flight takeoffs in the Northeast US (see Between 9:00 a.m. and 9:10 a.m. September 11, 2001). By 8:59 a.m., American Airlines begins attempts to contact Flight 77 using ACARS (a digital communications system used primarily for aircraft-to-airline messages). Within minutes, some time between 9:00 a.m. and 9:10 a.m., American will get word that United Airlines also has lost contact with a missing airliner (presumably Flight 175). When reports of the second WTC crash come through after 9:03 a.m., one manager will mistakenly shout, “How did 77 get to New York and we didn’t know it?” [Wall Street Journal, 10/15/2001; 9/11 Commission, 7/24/2004, pp. 454; 9/11 Commission, 8/26/2004, pp. 31] The sector radar associate at the Indianapolis Center will call American Airlines again about Flight 77 at 9:02, and again speak with McDonnell (see 9:02 a.m. September 11, 2001). [New York Times, 10/16/2001]

Entity Tags: American Airlines, Indianapolis Air Route Traffic Control Center, Jim McDonnell

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Mike Morell, President Bush’s CIA briefer, calls the CIA’s operations center to see if anyone there knows more about what has happened at the World Trade Center and is told that the WTC was hit by a large commercial airliner. [Studies in Intelligence, 9/2006 pdf file; Morell and Harlow, 2015, pp. 48] Morell learned that a plane had crashed into the WTC as he was being driven to the Emma E. Booker Elementary School in Sarasota, Florida, where Bush is going to attend a reading event. White House press secretary Ari Fleischer, who was in the same vehicle as him, received a pager message stating what had happened and then exclaimed, “A plane just hit the World Trade Center” (see (Between 8:48 a.m. and 8:55 a.m.) September 11, 2001). [Bamford, 2004, pp. 17; Politico Magazine, 9/9/2016] Fleischer asked Morell if he knew anything about the incident. “As the in-house intelligence officer, Morell was the man they looked to for the scoop when something startling happened,” journalist and author Mark Bowden will comment. [Bowden, 2012, pp. 3] The CIA officer knew nothing about the incident but said he would make some calls to inquire about it.
CIA Officer Thought the Crash Was an Accident - Morell initially assumed the crash was an accident. “The image in my mind,” he will later recall, “was of a small plane losing its way in a storm or fog and hitting the World Trade Center. I figured the death toll would include only two or three people on the plane and perhaps a few more in offices at the point of impact.” All the same, after entering the school, he calls the operations center at CIA headquarters in Langley, Virginia, to see if anyone there knows more about the crash. He assumes someone there likely will because, he will write, “I had come to rely on the group of hard-working officers in the center, both to set aside for me key pieces of overnight reporting and to answer my many questions.”
CIA Officer Is Told a Large Plane Hit the WTC - However, the duty officer Morell talks to is able to tell him little more than what he already knows. The one new detail the duty officer provides, Morell will recall, is that “the initial reports indicated that the plane [that hit the WTC] was a large commercial jet.” “My hope that this was not terrorism started to fade,” he will write. Morell then walks into the holding room next to the classroom where Bush is going to listen to some children reading and notices that the time is 9:00 a.m. Minutes later, he will learn about Flight 175 crashing into the WTC (see 9:03 a.m. September 11, 2001) and realize immediately that the incident is a “deliberate act of terrorism.” [Studies in Intelligence, 9/2006 pdf file; Morell and Harlow, 2015, pp. 47-48]

Entity Tags: Central Intelligence Agency, Michael J. Morell

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Matt Swanson.Matt Swanson. [Source: Iowa State University]The Air Force’s Crisis Action Team (CAT) at the Pentagon is activated and will go on to play a key role in the Air Force’s response to the terrorist attacks. [Dover Post, 9/19/2001; Prospectus, 9/2006, pp. 3-6 pdf file] The CAT, which is under the command of the Air Force chief of staff, is a “disaster response group,” which, according to the Dover Post, “coordinates Air Force reaction to anything that might be a threat to the United States.” [Dover Post, 9/19/2001; Federal Aviation Administration, 9/11/2011] It carries out its activities in the Air Force Operations Center, in the basement of the Pentagon’s C Ring. [Syracuse University Magazine, 12/2001; Air Force Print News, 9/11/2003] Its usual first in charge is away today and so Lieutenant Colonel Matt Swanson, its second in command, has to take their place supervising emergency operations for the Air Force. [Prospectus, 9/2006, pp. 3-6 pdf file]
Crisis Team Becomes 'Eyes and Ears' of the Air Force - Prior to the Pentagon being hit at 9:37 a.m. (see 9:37 a.m. September 11, 2001), according to the Defense Department’s book about the Pentagon attack, “Members of the Air Force Crisis Action Team [have] already begun to assemble [in the Operations Center] for a 10:00 a.m. briefing.” This is because “one of their responsibilities [is] to work with the Army to provide assistance to civil authorities in New York.” [Goldberg et al., 2007, pp. 136] Major Donna Nicholas arrives in the Operations Center to assist the CAT at some time after 9:03 a.m., when the second hijacked plane crashes into the World Trade Center (see 9:03 a.m. September 11, 2001). When she gets there, someone tells her, “Just so you know, we’re considering that we’re under attack.” After arriving at her station and pulling out emergency checklists, she will later recall, Nicholas finds the area around her is “a flurry of activity as Air Force officials worked to gather information, both from the media and from their own intelligence sources.” [Dover Post, 9/19/2001] The CAT becomes “the eyes and ears of the Air Force” as it responds to the terrorist attacks, according to Major Harry Brosofsky, who will go to the Operations Center to assist the CAT after the Pentagon is attacked. [Syracuse University Magazine, 12/2001]
Air Force Leaders Only Join Crisis Team after Pentagon Attack - It is unclear when exactly the CAT is activated. Nicholas is told it has been activated at “about 9 a.m.,” according to the Dover Post. [Dover Post, 9/19/2001] Tim Green, assistant executive to the Air Force chief of staff, will say that after senior Air Force officials who are together in a staff meeting (see (9:00 a.m.-9:20 a.m.) September 11, 2001) see the second crash at the WTC at 9:03 a.m., they “set up a Crisis Action Team down in our Operations Center and they began working immediately.” [Midland Reporter-Telegram, 4/2/2002] However, senior officials such as General John Jumper, the Air Force chief of staff, and James Roche, the secretary of the Air Force, will only head to the Operations Center to assist the response from there after 9:37 a.m., when the Pentagon is hit (see Shortly After 9:37 a.m. September 11, 2001). [Air Force Print News, 9/11/2003; Air Force Magazine, 9/2011 pdf file] Swanson—the man in charge of the CAT today—will say he receives a phone call in his office at the Pentagon at some time after the second WTC tower is hit, in which he is told he has to go and join the CAT. However, he will apparently only reach the Operations Center to do so after the Pentagon is attacked: He will say that when he arrives, he is greeted by Jumper and Roche, and these two men only get there after the Pentagon is hit (see After 9:37 a.m. September 11, 2001). [Prospectus, 9/2006, pp. 3-6 pdf file]

Entity Tags: Harry Brosofsky, Matthew Swanson, US Department of the Air Force, Air Force Crisis Action Team, Donna Nicholas, Tim Green

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Colin Scoggins, the military liaison at the FAA’s Boston Center, learns from an FAA teleconference that there is a second hijacked plane over the US. He has previously called the FAA’s New York Center and was told, “We’re working a hijack,” but mistakenly thought the controller was referring to Flight 11 (see (Between 8:40 a.m. and 8:54 a.m.) September 11, 2001). According to author Lynn Spencer, Scoggins now hears on the FAA headquarters’ hijack teleconference of the second hijacked airliner, Flight 175. [Spencer, 2008, pp. 48-49 and 82] Spencer’s account is consistent with a May 2003 statement by the FAA, according to which the FAA established its teleconference “[w]ithin minutes after the first aircraft hit the World Trade Center” (see (8:50 a.m.) September 11, 2001). [9/11 Commission, 5/23/2003] But the 9/11 Commission will claim that the FAA headquarters’ hijacking teleconference is only established at “about 9:20” (see (9:20 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 36] According to Spencer, Scoggins assumes that NORAD’s Northeast Air Defense Sector (NEADS) is also on the FAA teleconference and is receiving the same information that he is about the second hijacking. However, the “FAA headquarters’ teleconference is between air traffic control facilities, the [FAA] Command Center, the Defense Department, and several other agencies; NORAD is not looped in.” [Spencer, 2008, pp. 82] Although the FAA will claim that the “Air Force liaison to the FAA immediately joined the FAA headquarters [teleconference] and established contact with NORAD on a separate line,” the Air Force liaison will subsequently claim she only joins the teleconference after 9:37 a.m., when the Pentagon is hit (see (Shortly After 9:37 a.m.) September 11, 2001). [9/11 Commission, 5/23/2003; US Department of Transportation, 8/31/2006 pdf file] Even though Scoggins assumes NEADS is already aware of the information, he will subsequently call it with the news of the second hijacking (see (9:02 a.m.-9:07 a.m.) September 11, 2001). [Spencer, 2008, pp. 82]

Entity Tags: Colin Scoggins, Federal Aviation Administration, Northeast Air Defense Sector

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An air traffic controller at the FAA’s Indianapolis Center contacts the American Airlines dispatch office in Texas, and informs dispatcher Jim McDonnell that the center is unable to make contact with Flight 77 and does not know the location of this aircraft. The same controller called American Airlines and spoke with McDonnell four minutes earlier, reporting that radio contact had been lost with Flight 77 (see 8:58 a.m. September 11, 2001). McDonnell now says he has tried contacting Flight 77 but did not get a reply back. The controller then tells him: “We, uh, we lost track control of the guy. He’s in coast track but we haven’t, we don’t [know] where his target is and we can’t get a hold of him. Um, you guys tried him and no response?” McDonnell confirms, “No response.” The controller continues: “Yeah, we have no radar contact and, uh, no communications with him. So if you guys could try again.” McDonnell replies, “We’re doing it.” [New York Times, 10/16/2001; 9/11 Commission, 8/26/2004, pp. 30] Flight 77 made its last radio communication with controllers at 8:51 (see 8:51 a.m. September 11, 2001), and deviated from its assigned course at 8:54 (see (8:54 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 8-9]

Entity Tags: American Airlines, Indianapolis Air Route Traffic Control Center, Jim McDonnell

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Flight 175 hits the WTC South Tower. The picture was taken from a traffic helicopter.Flight 175 hits the WTC South Tower. The picture was taken from a traffic helicopter. [Source: WABC 7/ Salient Stills]Flight 175 hits the South Tower of the World Trade Center (Tower Two). Seismic records pinpoint the time at six seconds before 9:03 a.m. (rounded to 9:03 a.m.). Hijackers Marwan Alshehhi, Fayez Ahmed Banihammad, Mohand Alshehri, Hamza Alghamdi, and Ahmed Alghamdi presumably are killed instantly, and many more in the tower will die over the next few hours. [New York Times, 9/12/2001; CNN, 9/12/2001; CNN, 9/17/2001; North American Aerospace Defense Command, 9/18/2001; USA Today, 12/20/2001; Federal Emergency Management Agency, 5/1/2002, pp. 1-10; New York Times, 5/26/2002; Associated Press, 8/21/2002; USA Today, 9/2/2002] According to the NIST report, the crash time is 9:02:59. [National Institute of Standards and Technology, 9/2005, pp. 38] According to the 9/11 Commission Report, the crash time is 9:03:11. [9/11 Commission, 7/24/2004, pp. 8] Millions watch the crash live on television. The plane strikes the 77th through 85th floors in the 110-story building. Approximately 100 people are killed or injured in the initial impact; 600 people in the tower eventually die. The death toll is far lower than in the North Tower because about two-thirds of the South Tower’s occupants have evacuated the building in the 17 minutes since the first tower was struck. [USA Today, 12/20/2001; National Institute of Standards and Technology, 9/2005, pp. 5-9, 41] The combined death toll from the two towers is estimated at 2,819, not including the hijackers. [Associated Press, 8/21/2002] The impact severs some columns on the south side of the South Tower. Each of the Twin Towers is designed as a “tube-in-tube” structure and the steel columns which support its weight are arranged around the perimeter and in the core. The plane, which is traveling at an estimated speed of around 500 mph (see October 2002-October 2005), severs 33 of the building’s 236 perimeter columns and damages another one. [National Institute of Standards and Technology, 9/2005, pp. 39] The perimeter columns bear about half of the tower’s weight, so the damage to them reduces the tower’s ability to bear gravity loads by about 7.1 percent. [National Institute of Standards and Technology, 9/2005, pp. 6] The actual damage to the 47 core columns is not known, as there are no photographs or videos of it, but there will be much speculation about this after 9/11. It will be suggested that some parts of the aircraft may be able to damage the core even after crashing through the exterior wall (see 8:46 a.m. September 11, 2001). [National Institute of Standards and Technology, 9/2005, pp. 107] According to NIST’s base case model, five of the core columns are severed and another five suffer some damage. [National Institute of Standards & Technology, 9/2005, pp. 235 pdf file] This may reduce the tower’s ability to bear loads by a further approximately 8 percent, meaning that the aircraft impact accounted for a loss of about 15 percent of the building’s strength. This damage will be cited as an event contributing to the building’s collapse after 9/11 (see October 23, 2002 and October 19, 2004). NIST’s base case estimate of damage to the North Tower’s core will be similar, even though the aircraft impact there was dissimilar (see 8:46 a.m. September 11, 2001). Flight 11 hit the North Tower’s core head on, whereas Flight 175 only hits the corner of the South Tower’s core. [National Institute of Standards and Technology, 9/2005, pp. 20-23, 38-41] In addition, some of the fireproofing on the steel columns and trusses may be dislodged (see 8:46 a.m. September 11, 2001). [National Institute of Standards & Technology, 9/2005, pp. xxxvi, 83 pdf file] Photographs and videos of the towers will not show the state of fireproofing inside the buildings, but the National Institute of Standards and Technology (NIST) will try to estimate the damage to fireproofing using a series of computer models. Its severe case model (see (October 2002-October 2005)) will predict that 39 of the 47 core columns are stripped of their fireproofing on one or more floors and that fireproofing is stripped from trusses covering 80,000 ft2 of floor area, the equivalent of about two floors. NIST will say that the loss of fireproofing is a major cause of the collapse (see April 5, 2005), but only performs 15 tests on fireproofing samples (see October 26, 2005). [National Institute of Standards and Technology, 9/2005, pp. 41] According to NIST, less fireproofing is stripped from the North Tower (see 8:46 a.m. September 11, 2001).

Entity Tags: World Trade Center, Marwan Alshehhi, Fayez Ahmed Banihammad, Hamza Alghamdi, National Institute of Standards and Technology, Ahmed Alghamdi, Mohand Alshehri

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

According to CIA Director George Tenet, “Only minutes” after the South Tower is hit, the CIA’s Counterterrorist Center (CTC) receives a report that at least one other commercial passenger jet plane is unaccounted for. [Tenet, 2007, pp. 163] The CTC is based at the CIA headquarters in Langley, and is run by the agency’s operations division. It gathers intelligence and runs covert operations abroad. It employs hundreds of analysts, and includes experts assigned from Defense Department intelligence agencies, the Pentagon’s Central Command, the FBI, the National Security Agency, the Federal Aviation Administration, and other government agencies. According to the Los Angeles Times, “It serves as the nerve center for the CIA’s effort to disrupt and deter terrorist groups and their state sponsors.” [St. Petersburg Times, 10/2/2001; Los Angeles Times, 10/12/2001] Further details of the unaccounted-for plane, and where the CTC learns of it from, are unclear. The plane is presumably Flight 77, which veered off course at 8:54 (see (8:54 a.m.) September 11, 2001), and was evidently lost by 8:56 (see 8:56 a.m. September 11, 2001). [New York Times, 10/16/2001; 9/11 Commission, 7/24/2004, pp. 9] The FAA will later claim it had established several phone bridges at around 8:50 a.m., which included various government agencies, on which it shared “real-time information… about the unfolding events, including information about loss of communication with aircraft, loss of transponder signals, unauthorized changes in course, and other actions being taken by all the flights of interest, including Flight 77” (see (8:50 a.m.) September 11, 2001). [9/11 Commission, 5/23/2003] So the CTC may have learned of the errant plane by this means. Yet the 9/11 Commission will claim the FAA’s phone bridges were not established until about 9:20 (see (9:20 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 36] And NORAD is supposedly only alerted to Flight 77 at 9:24, according to some accounts (see (9:24 a.m.) September 11, 2001), or 9:34, according to others (see 9:34 a.m. September 11, 2001).

Entity Tags: Central Intelligence Agency, Counterterrorist Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

American Airlines initiates the “lockout” procedure to protect information about Flight 77. This standard procedure acknowledges an emergency on the flight and isolates information about it, so the airline’s top leadership can manage the case. A lockout safeguards information against being altered or released, and protects the identities of the plane’s passengers and crew. FAA air traffic controllers first alerted American Airlines about their loss of contact with Flight 77 at 8:58 (see 8:58 a.m. September 11, 2001), and called the airline again about the flight at 9:02 (see 9:02 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 12-13 and 30]

Entity Tags: American Airlines

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Gary Walters.Gary Walters. [Source: C-SPAN]Gary Walters, the chief White House usher, and a few of his colleagues take the time to clear up the White House grounds ready for when President Bush returns, and even continue with the task after the White House is evacuated. Earlier this morning, many White House staffers were busy preparing for the annual Congressional picnic, which was scheduled to take place this evening (see 8:30 a.m. September 11, 2001). About 170 to 180 picnic tables have been set up on the South Lawn for the event. After he learns that a second plane has crashed into the World Trade Center (see 9:03 a.m. September 11, 2001), Walters decides to start moving the picnic tables off the lawn so Bush’s helicopter will be able to land on the grounds when the president returns to the White House. [National Journal, 8/31/2002; Values in World Thought, 4/4/2006; Peter Schnall, 7/12/2016]
Usher Arranges to Clear the Lawn - He coordinates with the National Park Service, which is in charge of the White House grounds, to determine who will be clearing away the picnic tables. [Brower, 2015, pp. 257] He then sets about moving the tables. “I got the staff together and started sending them out to the south grounds—anybody I could think of—because I knew that we had to try to move as quickly as possible,” he will later recall. [National Journal, 8/31/2002] However, at about 9:45 a.m., the White House is evacuated after the Secret Service learns of a possible threat against it (see (9:45 a.m.) September 11, 2001). [Associated Press, 2001 pdf file; CNN, 9/12/2001]
Staffers Continue Clearing the Grounds, despite the Danger - Around this time, Walters sees the smoke coming from the Pentagon, which was attacked at 9:37 a.m. (see 9:37 a.m. September 11, 2001), and realizes the White House could be hit next. And yet he decides that he needs to stay where he is in order to clear up the grounds. “As far as I was concerned, my responsibility was there at the White House,” he will comment. [Brower, 2015, pp. 258] “I knew we had to get those tables out,” he will state, adding, “I even felt more urgency, since obviously this was a coordinated attack now.” [National Journal, 8/31/2002] While the Secret Service is ordering people to run for their lives, Walters grabs a few of his colleagues and tells them they need to stay and help clear away the picnic tables. “I got the word that everybody was evacuating, but we had something that we needed to do,” he will comment. [Brower, 2015, pp. 258] After hearing that another suspicious plane is approaching, however, Walters and his colleagues go to the southeast knoll, a rise in the White House lawn, and just stand there, watching the sky and waiting.
Lawn Is Cleared by Early Afternoon - By around 11:00 a.m., they are becoming impatient. Walters therefore says, “Guys, let’s go move some picnic tables.” The men then start carrying the picnic tables off the lawn. A police officer joins them and eventually about a dozen people are helping them to move the tables. By around 1:00 p.m. all of the tables have been removed from the lawn. At about 3:45 p.m., Walters is called by someone from the military, who asks him to clear the South Lawn so the president’s helicopter will be able to land there. Walters laughs and says this has already been done. [National Journal, 8/31/2002] The president’s helicopter, with Bush on board, will land on the South Lawn at around 6:55 p.m. (see (6:54 p.m.) September 11, 2001). [CNN, 9/12/2001; Rove, 2010, pp. 263]
Usher Will Later Justify His Actions - Walters will, in 2016, explain why he made the effort to clear up the White House grounds, despite the danger to himself and his colleagues. “One of the things that I turned to in my own mind on 9/11 was the role that the White House plays in disasters, wars,” he will say, adding, “People have a tendency to turn to the White House.” He will continue: “And I knew that the president wasn’t gonna be satisfied talking from a bunker somewhere or away from the White House. And that’s why we put the effort that we did into cleaning up the south grounds, so that [his] helicopter could land there. That was what the American people were used to seeing—the presidential helicopter coming in—and the president was going to address the nation from the Oval Office.” [Peter Schnall, 7/12/2016]

Entity Tags: National Park Service, Gary Walters

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

According to a book about the Federal Aviation Administration’s response on 9/11, the FAA Command Center sends a message to all the nation’s air traffic facilities at this time, announcing the first hijacking. [Freni, 2003, pp. 59] This would be two minutes after it had been informed that the Flight 11 hijackers had announced, “we have [some] planes” (see 9:03 a.m. September 11, 2001). Yet according to the 9/11 Commission, Indianapolis Center, which handles Flight 77, only learns that there are other hijacked aircraft “By 9:20” (see (9:20 a.m.-9:21 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 23-24]

Entity Tags: Federal Aviation Administration

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

By this time, officials at American Airlines’ System Operations Control in Fort Worth, Texas have mistakenly concluded that the second aircraft to hit the World Trade Center might have been Flight 77. [9/11 Commission, 7/24/2004, pp. 9; 9/11 Commission, 8/26/2004, pp. 30] American Airlines learned that communications had been lost with Flight 77 just before 9 a.m. (see 8:58 a.m. September 11, 2001).

Entity Tags: American Airlines

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An air traffic controller at the FAA’s Indianapolis Center, which was monitoring Flight 77 when it disappeared from radar (see 8:56 a.m. September 11, 2001 and (8:56 a.m.-9:05 a.m.) September 11, 2001), learns for the first time that there has been at least one hijacking—of Flight 11—this morning, and that planes have crashed into the World Trade Center. Yet, after he passes this information on to a colleague, neither controller suspects that the missing Flight 77 might also be hijacked. [9/11 Commission, 7/24/2004, pp. 24; Spencer, 2008, pp. 105-107]
Dispatcher Gives Details of Crisis - The controller, a sector radar associate at the Indianapolis Center, calls the American Airlines dispatch office in Texas and overhears dispatcher Jim McDonnell on another call, discussing the morning’s crisis. He hears McDonnell saying, “… and it was a Boston-LA flight and [Flight] 77 is a Dulles-LA flight and, uh, we’ve had an unconfirmed report a second airplane just flew into the World Trade Center.” McDonnell then acknowledges the Indianapolis Center controller, who asks, “Did you get a hold of American 77 by chance?” McDonnell answers, “No sir, but we have an unconfirmed report the second airplane hit the World Trade Center and exploded.” The controller asks, “Say again?” McDonnell tells him: “You know, we lost American 11 to a hijacking. American 11 was a Boston to Los Angeles flight.” The controller seems shocked, saying: “I can’t really… I can’t hear what you’re saying there. You said American 11?” McDonnell replies, “Yes, we were hijacked… and it was a Boston-LA flight, and [Flight] 77 is a Dulles-LA flight and, uh, we’ve had an unconfirmed report a second airplane just flew into the World Trade Center.” The controller then abruptly ends the call, saying: “Thank you very much. Goodbye.” [New York Times, 10/16/2001; Spencer, 2008, pp. 106]
Controllers Make No Connection with Flight 77 - After hanging up, the Indianapolis Center controller immediately calls another of the center’s radar associates and repeats what he has just heard. They look through their flight plans but can find no record of Flight 11 in their system. According to author Lynn Spencer, the center’s host computer, which performs critical radar and flight management functions, only holds on to active flight plans. Therefore, several minutes after the system had stopped tracking the transponder data tag for Flight 11, its flight plan dropped out of the system. According to Spencer, the two controllers fail to connect what McDonnell has said with the disappearance of Flight 77: “The best the controllers can figure is that [Flight 11] was hijacked on the ground in New York and proceeded to take off for Los Angeles without a clearance. They’re not sure just how this is relevant to the disappearance of American 77, if at all, and they’ve done all they can do for now.… Confused, they return to their jobs.” [Spencer, 2008, pp. 106-107]
Hijacking Not Suspected - At 9:08, the Indianapolis Center contacted Air Force Search and Rescue to request that it be on the lookout for an accident involving Flight 77 (see (After 9:00 a.m.) September 11, 2001), and at 9:09 it informs the FAA regional office of a possible accident involving Flight 77 (see 9:09 a.m. September 11, 2001). However, according to the 9/11 Commission, it is not until about 9:20 that the center begins to doubt its initial assumption that Flight 77 has crashed, and discusses this concern with the FAA’s Herndon Command Center (see (9:20 a.m.-9:21 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 31-32]

Entity Tags: Jim McDonnell, American Airlines, Indianapolis Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

When Indianapolis flight control reported the loss of contact with Flight 77 to the FAA’s Great Lakes Regional Operations Center (see 9:09 a.m. September 11, 2001), an employee at an FAA flight service station (which particular one is unspecified) picks up on the communication and mistakenly calls the Ashland, Kentucky police to report a confirmed crash. Indianapolis controllers had noted the last known position of Flight 77 as being near the Ohio-Kentucky border, so this becomes part of the employee’s report. Indianapolis Center personnel, suspecting that Flight 77 may have crashed, subsequently contact the same police office, requesting information on any crashes. (An FAA report describes them contacting the West Virginia State Police at about 9:15 a.m. Ashland, though in Kentucky, is only a few miles out of West Virginia, so this may be referring the same incident.) Using the flight service station report as an actual accident, the police mistakenly confirm the crash, even though it never actually happened. A state helicopter is even dispatched to the plane’s last known coordinates, but there is nothing there. Time is lost in all the confusion. [Federal Aviation Administration, 9/17/2001 pdf file; Freni, 2003, pp. 29] It is not until about 9:20 a.m., when Indianapolis Center learns there are other hijacked aircraft in the system (see (9:20 a.m.-9:21 a.m.) September 11, 2001), that it will start to doubt its initial assumption that Flight 77 crashed. [9/11 Commission, 8/26/2004, pp. 32] However, the report of a downed plane persists. Shortly before 10 a.m., Dale Watson, counterterrorism chief at the FBI, will say to counterterrorism “tsar” Richard Clarke over a video teleconference, “We have a report of a large jet crashed in Kentucky, near the Ohio line.” [Clarke, 2004, pp. 13] According to USA Today, “The reports are so serious that [FAA Administrator Jane] Garvey notifies the White House that there has been another crash. Only later does she learn the reports are erroneous.” [USA Today, 8/13/2002]

Entity Tags: Indianapolis Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The jet fuel that spilled from Flight 175 when it hit the South Tower (see 9:03 a.m. September 11, 2001) has mostly burned up by this time. The National Institute of Standards and Technology (NIST), which later investigates the collapses, will say the “initial jet fuel fires themselves lasted at most a few minutes.” [National Institute of Standards and Technology, 9/2005, pp. 183] Engineering professor Forman Williams will say the jet fuel “burned for maybe 10 minutes.” [Popular Mechanics, 3/2005] Flight 175, a Boeing 767, had a capacity of 23,980 gallons, but was only carrying about 9,100 gallons of fuel when it hit the WTC. NIST will estimate that less than 1,500 gallons were consumed in a fireball inside the tower and 910 to 2,275 gallons were consumed in the fireballs outside the building. Approximately 6,100 gallons therefore splashed onto the office furnishings and started fires on various floors. However, after the jet fuel is used up, office fires burn until the building collapses. NIST will calculate that there were about four pounds per square foot of combustibles in the office space, or about 60 tons per floor. Offices in the WTC actually had fewer combustibles than other similar spaces due to the small number of interior walls and limited bookshelf space. NIST will later find that only three of sixteen perimeter columns it recovers reached a temperature of 250°C and neither of the two core columns it retrieves reached this temperature. NIST will also find that none of the samples it acquires reached a temperature above 600°C (see August 27, 2003). While steel does not melt until its temperature is about 1,600°C, it may begin to lose significant strength at over 500°C. [National Institute of Standards and Technology, 9/2005, pp. 29, 38, 42, 77] The jet fuel also burned up in the North Tower about 10 minutes after it was hit (see 8:57 a.m. September 11, 2001). When a group of firefighters reach the bottom impact floor in the South Tower just before collapse, they only find two isolated fires (see 9:52 a.m. September 11, 2001).

Entity Tags: World Trade Center, National Institute of Standards and Technology, Forman Williams

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An air traffic controller at the FAA’s Indianapolis Center, which was monitoring Flight 77 when it disappeared from radar (see 8:56 a.m. September 11, 2001 and (8:56 a.m.-9:05 a.m.) September 11, 2001), receives confirmation from American Airlines that Flight 11 was hijacked, but apparently still does not suspect that the missing Flight 77 may also have been hijacked. [New York Times, 10/16/2001; 9/11 Commission, 7/24/2004, pp. 24] The controller, a sector radar associate at the Indianapolis Center, called the American Airlines dispatch office in Texas five minutes earlier, and was informed by dispatcher Jim McDonnell that Flight 11 had been hijacked and that two planes had hit the World Trade Center (see 9:09 a.m. September 11, 2001). [Spencer, 2008, pp. 106] He now calls the dispatch office and again speaks with McDonnell. After introducing himself, he asks, “American 11, you guys said he departed off of, uh, New York?” McDonnell replies, “Boston.” The controller continues, “Boston, he was going to LA, and it was a hijacked airplane?” McDonnell confirms, “Yes.” The controller asks, “And you, have you heard anything from American 77?” McDonnell replies, “No,” and then adds, “I talked to a winder in the center up there, and I gave them the information I got.” (What McDonnell is referring to here is unclear.) The controller thanks McDonnell, and the call ends. [New York Times, 10/16/2001] Despite receiving this information from American Airlines, according to the 9/11 Commission it is not until about 9:20 that the Indianapolis Center begins to doubt its initial assumption that Flight 77 has crashed, and discusses this concern with the FAA’s Herndon Command Center (see (9:20 a.m.-9:21 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 32]

Entity Tags: Jim McDonnell, American Airlines, Indianapolis Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Toni Knisley.Toni Knisley. [Source: ReclaimingTheSky.com]At some time before the Pentagon is hit, one of the parents of flight attendant Renee May call an American Airlines employee at Reagan National Airport just outside Washington, DC, and report that their daughter has contacted them from Flight 77, which has been hijacked. May called her parents at 9:12 a.m., reported that her plane was being hijacked, and asked them to pass this information on to American Airlines (see (9:12 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 31] The Las Vegas Review-Journal reports that it is May’s mother, Nancy May, who makes the call to American Airlines. [Las Vegas Review-Journal, 9/13/2001] This claim is repeated at the 2006 Zacarias Moussaoui trial. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006, pp. 7 pdf file] But according to author Tom Murphy, it is her father, Ronald May, who makes the call. [Murphy, 2006, pp. 57] The parent describes the information provided by their daughter, including her flight number and her phone number on board the plane. According to the 9/11 Commission, the American Airlines employee initially thinks May’s mother (who the Commission indicates makes the call) is talking about the aircraft that crashed into the World Trade Center. But Nancy May repeats that she is referring to Flight 77, which is still in the air. (The error could possibly be because, by 9:08 a.m., officials at American Airlines’ System Operations Control in Texas mistakenly concluded that the second aircraft to hit the World Trade Center may have been Flight 77 (see 9:08 a.m. September 11, 2001).) [9/11 Commission, 8/26/2004, pp. 30-31] The employee, a secretary, then passes on the information about May’s call to Toni Knisley, a flight service manager at the airport. Knisley rushes to her office and enters May’s employee number into the computer to call up her schedule. This shows she was booked on Flight 77, Washington Dulles Airport to Los Angeles, scheduled to depart at 8:10 a.m. Knisley tries to log onto the flight to view its status, but the information is blocked, so she cannot see if it is still flying or where it is. [Murphy, 2006, pp. 56-57] (It is possible the information is blocked as a result of American Airlines having already initiated “lockout” procedures to protect information about Flight 77 (see 9:05 a.m. September 11, 2001).)

Entity Tags: American Airlines, Renee May, Nancy May, Ronald May, Toni Knisley

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Frank Brogan.Frank Brogan. [Source: Publicity photo]The Secret Service allows President Bush to stay at the Emma E. Booker Elementary School in Sarasota, Florida, after a reading demonstration he was participating in has ended, even though he could be in danger at the school. [St. Petersburg Times, 7/4/2004; Politico Magazine, 9/9/2016] Bush has just left the classroom where the reading demonstration was held and entered a holding room next to it. There, he talks on the phone with officials in Washington, DC, and works on a statement to the nation that he wants to deliver before leaving the school (see (9:16 a.m.-9:29 a.m.) September 11, 2001). Members of his staff in the holding room apparently have little information about the terrorist attacks beyond what has been reported on television. They are in contact with the White House Situation Room but not the Pentagon and, according to the 9/11 Commission Report, “No one in the traveling party had any information during this time that other aircraft were hijacked or missing.” [Washington Times, 10/7/2002; 9/11 Commission, 7/24/2004, pp. 38-39] All the same, Secret Service agents and other personnel with the president are concerned that Bush could be in danger at the school, and some of them are worried that terrorists might attack the place (see (9:04 a.m.-9:33 a.m.) September 11, 2001). [Studies in Intelligence, 9/2006 pdf file; Politico Magazine, 9/9/2016]
Bush's Lead Agent Wants to Evacuate the President - Edward Marinzel, the head of Bush’s Secret Service detail, is “eager to get the president out of the school, to Air Force One, and airborne,” according to Karl Rove, Bush’s senior adviser. [Rove, 2010, pp. 251] He therefore approaches Bush and tells him, “We need to get you to Air Force One and get you airborne.” [Politico Magazine, 9/9/2016] However, his concern does not result in Bush being evacuated from the school right away. The Secret Service will later tell the 9/11 Commission that although its agents “were anxious to move the president to a safer location” while he was in the holding room, they “did not think it imperative for him to run out the door.” [9/11 Commission, 7/24/2004, pp. 39]
Chief of Staff Wants Bush to Give His Speech before Leaving - Andrew Card, Bush’s chief of staff, suggests that Bush should be allowed to give his speech to the nation from the school before leaving. He says that “we have a whole auditorium full, waiting for the next event”—meaning Bush’s speech—and there is “no imminent threat there in Sarasota,” according to Dave Wilkinson, assistant special agent in charge of the presidential protection division. The Secret Service therefore accepts a compromise and agrees that Bush can give his speech before leaving. [Politico Magazine, 9/9/2016]
Bush Should Be Taken to the 'Closest Secure Location' - Author Philip Melanson, an expert on the Secret Service, will criticize Bush’s Secret Service detail for failing to get the president away from the school immediately after the second hijacked plane crashed into the World Trade Center, at 9:03 a.m. (see 9:03 a.m. September 11, 2001). “With an unfolding terrorist attack, the procedure should have been to get the president to the closest secure location as quickly as possible, which clearly is not a school,” he will state. [St. Petersburg Times, 7/4/2004] Bush himself will comment on the situation while he is in the holding room, saying, “One thing for certain: I needed to get out of where I was.” [Sammon, 2002, pp. 93]
Bush Refuses to Leave - And yet the president refuses to leave the school at this time when he is urged to do so, according to Frank Brogan, lieutenant governor of Florida, who is in the holding room with him. “The Secret Service tried to get the president to return to Air Force One immediately,” Brogan will state, “but he refused, saying he was committed to staying on the ground long enough to write a statement about what was happening, read it to the nation, and lead a moment of silence for the victims.” [University Press, 9/18/2003] Bush “was courageously insistent about remaining on the ground to make a statement to the people of America,” Brogan will comment. [South Florida Sun-Sentinel, 9/11/2011] Bush will give his speech to the nation, which will be broadcast live on television, from the school library at 9:30 a.m. (see 9:30 a.m. September 11, 2001). [White House, 9/11/2001; Bohn, 2015, pp. 215] He will finally leave the school at around 9:35 a.m. (see (9:34 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 39]

Entity Tags: Edward Marinzel, Frank Brogan, George W. Bush, US Secret Service, Andrew Card, Karl C. Rove, Dave Wilkinson, Philip Melanson

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Brian Wilson.Brian Wilson. [Source: Publicity photo]There is apparently no increase in the level of security at the Capitol building in Washington, DC, even though First Lady Laura Bush has arrived at the nearby Russell Senate Office Building and more than 10 minutes have passed since a second plane hit the World Trade Center. [Gilbert et al., 2002, pp. 64; 9/11 Commission, 7/24/2004, pp. 8; Bush, 2010, pp. 198] At 9:16 a.m., Bush arrived at the Russell Senate Office Building, located just north of the Capitol building, where she was scheduled to testify before a Senate committee at 10:00 a.m. [USA Today, 9/10/2001; CNN, 9/12/2001; Bush, 2010, pp. 198]
Reporter Sees No Signs of Increased Security - The first lady is considered one of the nation’s “most visible targets,” and, as one of the Secret Service’s “permanent protectees,” like the president, she has a detail of special agents assigned to her. [US Department of the Treasury, 5/8/2001; Office of Management and Budget, 7/2001, pp. 82 pdf file; United States Secret Service, 2002] And yet, even though Bush has arrived on Capitol Hill, and over 10 minutes have passed since the second aircraft hit the WTC (see 9:03 a.m. September 11, 2001), there is apparently no increase in the level of security at the Capitol building. Fox News correspondent Brian Wilson will later recall that when reporting from the Capitol building around this time, he is “talking about the first lady being in the Capitol and saying that I had not seen any signs of tighter security in the building.”
Reporter Surprised at Plan to Hold a Photo Op - Wilson is also surprised that, although the Senate hearing Bush was scheduled to attend has been canceled, the first lady is still going to make a public appearance. He will comment that “they were (incredibly) trying to set up a brief photo opportunity.” [Gilbert et al., 2002, pp. 64; 9/11 Commission, 7/24/2004, pp. 8] (Wilson is presumably referring to Laura Bush’s appearance before reporters and cameras alongside Senators Edward Kennedy (D-MA) and Judd Gregg (R-NH), which takes place at 9:41 a.m. (see 9:41 a.m. September 11, 2001). [Associated Press, 9/11/2001; CNN, 9/11/2001; Bush, 2010, pp. 199] )
Capitol Evacuated Later On - The Capitol building will only be evacuated at 9:48 a.m., apparently in response to reports of a plane heading toward it (see 9:48 a.m. September 11, 2001). [Associated Press, 9/11/2001; Associated Press, 8/21/2002; CNN, 9/11/2006] The first lady will only be taken away from the Russell Office Building to a “secure location” by members of the Secret Service at 10:10 a.m. (see (10:10 a.m.-10:55 a.m.) September 11, 2001). [Associated Press, 9/11/2001; National Journal, 8/31/2002; Bush, 2010, pp. 200]

Entity Tags: Brian Wilson, Laura Bush, US Capitol building

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Members of the Secret Service’s uniformed division.Members of the Secret Service’s uniformed division. [Source: Joe Marquette / Associated Press]The Secret Service begins implementing a number of security enhancements around the White House complex. [9/11 Commission, 7/24/2004, pp. 35-36] The measures are apparently being implemented on the orders of a number of senior Secret Service agents who have been meeting in the office of Carl Truscott, the special agent in charge of the presidential protective division, who is responsible for the overall security of the White House (see (9:18 a.m.) September 11, 2001). During that meeting, according to Truscott, the agents have discussed “security enhancements at the White House,” such as “placing counter-sniper support on the White House” and “placing counter-surveillance units near the White House.” [United States Secret Service, 10/1/2001] The officials who ordered the security enhancements “did not know that there were additional hijacked aircraft or that one such aircraft was en route to Washington,” according to the 9/11 Commission Report. The measures are simply “precautionary steps taken because of the strikes in New York.” [9/11 Commission, 7/24/2004, pp. 36] However, once the Secret Service has established a perimeter around the White House, its uniformed division officers are ordered “to stow their submachine guns out of sight,” according to US News and World Report, because officials fear that they look too “militaristic.” The uniformed division officers are furious about this. “All we were left with were our pistols,” one of them will later complain. [US News and World Report, 12/1/2002] The security enhancements are initiated after 9:03 a.m., when the second plane hit the World Trade Center, according to the 9/11 Commission Report (see 9:03 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 35-36] However, the meeting of senior Secret Service agents during which the measures were discussed began at around 9:18 a.m., according to Truscott, which would indicate that the measures are initiated some time after 9:18 a.m. [United States Secret Service, 10/1/2001] Furthermore, the Secret Service will only order that the White House be evacuated at around 9:45 a.m. (see (9:45 a.m.) September 11, 2001). [Associated Press, 2001 pdf file; CNN, 9/12/2001]

Entity Tags: US Secret Service

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

According to the 9/11 Commission, the FAA’s Indianapolis Center, which was monitoring Flight 77 when it disappeared from radar (see 8:56 a.m. September 11, 2001 and (8:56 a.m.-9:05 a.m.) September 11, 2001), has learned by 9:20 a.m. that there are “other hijacked aircraft,” and begins “to doubt its initial assumption that American 77 had crashed.” [9/11 Commission, 7/24/2004, pp. 24] In fact, a transcript of air traffic controller communications will show that the Indianapolis Center was informed of the Flight 11 hijacking, and that two planes had hit the World Trade Center, at 9:09 a.m. (see 9:09 a.m. September 11, 2001); five minutes later, it received confirmation of the Flight 11 hijacking (see 9:14 a.m. September 11, 2001). [New York Times, 10/16/2001] And television networks have been covering the crashes in New York since as early as 8:48 a.m. (see 8:48 a.m. September 11, 2001). [Bamford, 2004, pp. 16-17]
Other Facilities Notified - The manager at the Indianapolis Center now discusses the concern that Flight 77 may not have crashed with the FAA’s Command Center in Herndon, Virginia. This discussion prompts the Command Center to notify some FAA field facilities that Flight 77 is lost. [9/11 Commission, 8/26/2004, pp. 32] Also at around 9:20, the Indianapolis Center operations manager contacts the FAA’s Chicago Center. He advises its operations manager of his concern that Flight 77 may have been hijacked, and says to be on the lookout, based on the events that have occurred in New York. [Federal Aviation Administration, 9/17/2001 pdf file] By 9:21, according to the 9/11 Commission, the FAA “Command Center, some FAA field facilities, and American Airlines had started to search for American 77. They feared it had been hijacked.” [9/11 Commission, 7/24/2004, pp. 24-25]

Entity Tags: Chicago flight control, Federal Aviation Administration, Indianapolis Air Route Traffic Control Center, American Airlines

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The air traffic control tower at Dulles International Airport.The air traffic control tower at Dulles International Airport. [Source: Metropolitan Washington Airports Authority]The FAA’s Herndon Command Center informs a supervisor at the Terminal Radar Approach Control (TRACON) at Washington Dulles International Airport that the FAA has lost contact with American Airlines Flight 77 and is trying to locate it. The Dulles TRACON then informs its air traffic controllers that a commercial aircraft is missing, and instructs them to look for primary targets on their radar screens. [9/11 Commission, 7/24/2004, pp. 25; 9/11 Commission, 8/26/2004, pp. 32] (A primary target is a radar track that provides an aircraft’s position and speed, but not its altitude, and which can still be viewed when the plane’s transponder has been turned off. [Washington Post, 9/11/2001; Salon, 9/10/2004] ) Dulles Airport is located 26 miles west of Washington, DC, and 22 miles from the Pentagon. [New York Times, 6/19/1994; USA Today, 9/13/2001] According to the 9/11 Commission, controllers at its TRACON will locate an unidentified aircraft on their radar screens at 9:32 (see 9:32 a.m. September 11, 2001), although other accounts will suggest they locate the target slightly earlier (see (Between 9:25 a.m. and 9:30 a.m.) September 11, 2001). [Federal Aviation Administration, 9/17/2001 pdf file; 9/11 Commission, 8/26/2004, pp. 33]

Entity Tags: Washington Dulles International Airport, Federal Aviation Administration

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The FAA’s Great Lakes Regional Operations Center notifies the Operations Center at FAA’s Washington headquarters of the simultaneous loss of radar identification and radar communications with Flight 77. [Federal Aviation Administration, 9/17/2001 pdf file; 9/11 Commission, 8/26/2004, pp. 32] This is almost 30 minutes after this loss of contact occurred (see 8:56 a.m. September 11, 2001), and 15 minutes after the Great Lakes regional center was informed of it (see 9:09 a.m. September 11, 2001).

Entity Tags: Federal Aviation Administration

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Todd Lewis.Todd Lewis. [Source: NBC]After air traffic controllers at Washington Dulles International Airport notice an unidentified aircraft, later determined to be Flight 77, approaching Washington on their radar screens (see (Between 9:25 a.m. and 9:30 a.m.) September 11, 2001 and 9:32 a.m. September 11, 2001), they initially think it is a military fighter plane, due to its high speed and the way it is being flown. [ABC News, 10/24/2001; 9/11 Commission, 7/24/2004, pp. 9] Yet the alleged hijacker pilot of Flight 77 has been known for his poor flying skills. [Washington Post, 9/30/2001; New York Times, 5/4/2002]
Aircraft Performs Elaborate Maneuver - The Dulles controllers are unable to identify the plane because its transponder—which transmits identifying information about an aircraft to radar screens—has been turned off (see 8:56 a.m. September 11, 2001). [Washington Post, 9/11/2001; Washington Post, 9/12/2001] It is flying at almost 500 miles per hour while approaching Washington, and then performs a rapid downward spiral, “dropping the last 7,000 feet in two and a half minutes,” before hitting the Pentagon (see 9:34 a.m.- 9:37 a.m. September 11, 2001). [CBS News, 9/21/2001; USA Today, 8/12/2002]
Moving 'Like a Military Aircraft' - Controller Danielle O’Brien will later recall: “The speed, the maneuverability, the way that he turned, we all thought in the radar room, all of us experienced air traffic controllers, that that was a military plane. You don’t fly a 757 in that manner. It’s unsafe.” [ABC News, 10/24/2001] Another controller, Todd Lewis, will recall: “[N]obody knew that was a commercial flight at the time. Nobody knew that was American 77.… I thought it was a military flight. I thought that Langley [Air Force Base] had scrambled some fighters and maybe one of them got up there.… It was moving very fast, like a military aircraft might move at a low altitude.” [MSNBC, 9/11/2002]
Alleged Pilot 'Could Not Fly at All' - Yet many people who have met Hani Hanjour, the hijacker allegedly at the controls of Flight 77, considered him to be a very poor pilot (see October 1996-December 1997, 1998, February 8-March 12, 2001, and (April-July 2001)). Just a month previously, an airport refused to rent him a single-engine Cessna plane because instructors there found his flying skills so weak (see Mid-August 2001). [Gazette (Greenbelt), 9/21/2001; Newsday, 9/23/2001] And an employee at a flight school Hanjour attended earlier in the year will later comment: “I’m still to this day amazed that he could have flown into the Pentagon. He could not fly at all” (see January-February 2001). [New York Times, 5/4/2002]

Entity Tags: Hani Hanjour, Todd Lewis, Danielle O’Brien, Washington Dulles International Airport

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

According to some accounts, Vice President Dick Cheney is in the Presidential Emergency Operations Center (PEOC) below the White House by this time, along with Transportation Secretary Norman Mineta and others. Mineta will recall that, while a suspicious plane is heading toward Washington, an unidentified young man comes in and says to Cheney, “The plane is 50 miles out.” Mineta confers with acting FAA Deputy Administrator Monte Belger, who is at the FAA’s Washington headquarters. Belger says to him: “We’re watching this target on the radar, but the transponder’s been turned off. So we have no identification.” According to Mineta, the young man continues updating the vice president, saying, “The plane is 30 miles out,” and when he gets down to “The plane is 10 miles out,” asks, “Do the orders still stand?” In response, Cheney “whipped his neck around and said, ‘Of course the orders still stand. Have you heard anything to the contrary?’” Mineta will say that, “just by the nature of all the events going on,” he infers that the order being referred to is a shootdown order. Nevertheless, Flight 77 continues on and hits the Pentagon. [BBC, 9/1/2002; ABC News, 9/11/2002; 9/11 Commission, 5/23/2003; 9/11 Commission, 5/23/2003; St. Petersburg Times, 7/4/2004] However, the 9/11 Commission will later claim the plane heading toward Washington is only discovered by the Dulles Airport air traffic control tower at 9:32 a.m. (see 9:32 a.m. September 11, 2001). But earlier accounts, including statements made by the FAA and NORAD, will claim that the FAA notified the military about the suspected hijacking of Flight 77 at 9:24 a.m., if not before (see (9:24 a.m.) September 11, 2001). The FBI’s Washington Field Office was also reportedly notified that Flight 77 had been hijacked at about 9:20 a.m. (see (9:20 a.m.) September 11, 2001). The 9/11 Commission will further contradict Mineta’s account saying that, despite the “conflicting evidence as to when the vice president arrived in the shelter conference room [i.e., the PEOC],” it has concluded that he only arrived there at 9:58 a.m. [9/11 Commission, 6/17/2004] According to the Washington Post, the discussion between Cheney and the young aide over whether “the orders” still stand occurs later than claimed by Mineta, and is in response to Flight 93 heading toward Washington, not Flight 77. [Washington Post, 1/27/2002]

Entity Tags: Richard (“Dick”) Cheney, Monte Belger, Norman Mineta

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

According to his own account, during a video conference with top officials that he is directing, counterterrorism “tsar” Richard Clarke asks acting Joint Chiefs of Staff Chairman Richard Myers, “I assume NORAD has scrambled fighters and AWACS. How many? Where?” Myers, who is at the Pentagon, replies, “Not a pretty picture, Dick. We are in the middle of Vigilant Warrior, a NORAD exercise, but… Otis has launched two birds toward New York. Langley is trying to get two up now [toward Washington]. The AWACS are at Tinker and not on alert.” Vigilant Warrior may be a mistaken reference to either the on-going war game Vigilant Guardian, or perhaps another exercise called Amalgam Warrior (see 9:28 a.m. September 11, 2001). Otis Air National Guard Base is in Massachusetts, 188 miles east of New York City; Langley is in Virginia, 129 miles south of Washington; Tinker Air Force Base is in Oklahoma. Clarke asks, “Okay, how long to CAP [combat air patrol] over DC?” Myers replies, “Fast as we can. Fifteen minutes?” [Clarke, 2004, pp. 5] The first fighters don’t reach Washington until perhaps more than 30 minutes later (see (Between 9:49 a.m. and 11:00 a.m.) September 11, 2001). However, this account—or at least the time Clarke alleges the conversation occurs—is contradicted by Myers himself and Senator Max Cleland (D-GA). Myers claims he has been at a meeting on Capitol Hill with Cleland since about 9:00 a.m., and does not arrive back at the Pentagon until after it is hit, which is at 9:37 a.m. [American Forces Press Service, 10/23/2001; MSNBC, 9/11/2002; CNN, 4/15/2003; American Forces Press Service, 9/8/2006] Cleland confirms the existence of this meeting, and claims that Myers is with him until around the time of the Pentagon attack. [CNN, 11/20/2001; Atlanta Journal-Constitution, 6/16/2003] (There are, though, some inconsistencies in Myers and Cleland’s accounts of this period—see (Shortly After 9:03 a.m.) September 11, 2001).

Entity Tags: Vigilant Warrior, Vigilant Guardian, Otis Air National Guard Base, Richard B. Myers, North American Aerospace Defense Command, Richard A. Clarke, Amalgam Warrior, Max Cleland

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Counterterrorism “tsar” Richard Clarke, who is in the White House Situation Room, instructs that US embassies overseas be closed and that US military bases raise their alert level. According to his own recollection, just after he has spoken to the acting Chairman of the Joint Chiefs of Staff Richard Myers (see 9:28 a.m. September 11, 2001), Clarke is thinking about the simultaneous attacks on the US embassies in Kenya and Tanzania in 1998 (see 10:35-10:39 a.m., August 7, 1998). As he describes, “There was the possibility now of multiple simultaneous attacks in several countries.” He therefore issues instructions to the State Department and the Department of Defense: “We have to assume there will be simultaneous attacks on us overseas. We need to close the embassies. Move [Department of Defense] bases to combat Threatcon.” [Clarke, 2004, pp. 5-6] (“Threatcon” is short for “terrorist threat condition.” [Slate, 9/12/2001] ) According to CNN, all US military forces will be ordered to the highest alert level at 10:10 a.m. (see (Between 10:10 a.m. and 10:35 a.m.) September 11, 2001). [CNN, 9/4/2002] But the 9/11 Commission Report will state that Secretary of Defense Donald Rumsfeld only orders the US armed forces to Defcon 3, an increased state of readiness, at 10:43 a.m. (see (10:43 a.m.-10:52 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 326 and 554] The State Department will tell US embassies to make the decision whether to close based on their own local security requirements. Around 50 US embassies or consulates around the world will therefore close, though at what time they do so is unstated. [US Department of State, 9/12/2001]

Entity Tags: Richard A. Clarke

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

At the National Security Agency (NSA) headquarters in Fort Meade, Maryland, Michael Hayden, the agency’s director, orders the evacuation of all nonessential personnel from the NSA complex. His two reasons for this, he later says, are “just pure safety,” and to protect the people who work at the agency by sending “them home on the dispersal plan.” In a 2007 speech, he will state that he gave this order at 9:30 a.m. But in the account of author James Bamford, around the time Hayden gives the order he hears “some early reports about the explosion at the Pentagon.” Yet the attack on the Pentagon does not occur until 9:37 (see 9:37 a.m. September 11, 2001). The reason for this discrepancy is unclear. Hayden’s evacuation order is announced over loudspeakers throughout the NSA, and many of the 16,000 employees there leave. After hearing for sure that the Pentagon has been struck and that one or more hijacked aircraft is heading toward Washington, Hayden orders the three to four thousand remaining essential personnel to immediately evacuate the agency’s three tall towers and relocate to the low-rise Ops 1 Building. However, as Hayden later says, “[W]e really couldn’t afford to move the counterterrorism shop” where experts and linguists who track terrorists’ foreign communications work, even though it is located near the top of one of the NSA’s high-rise buildings. Maureen Baginski, the NSA’s director of signals intelligence, goes up there shortly after the time of the Pentagon attack to calm down the workers who, according to Hayden, are “emotionally shattered.” [US Congress, 10/17/2002; Bamford, 2004, pp. 52-54; National Journal, 6/19/2006; Central Intelligence Agency, 5/4/2007] At 9:53, analysts in the counterterrorism office will pick up and quickly translate a phone call from a bin Laden operative in Afghanistan, apparently referring to the attacks (see 9:53 a.m. September 11, 2001).

Entity Tags: National Security Agency, Michael Hayden, Maureen Baginski

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Two unidentified military aircraft fly in the vicinity of the Pentagon at an altitude of over 20,000 feet, and are in the area during the minutes before the Pentagon is hit. [Federal Aviation Administration, 9/20/2001 pdf file; 9/11 Commission, 7/28/2003 pdf file] Between at least 9:31 a.m. and 9:40 a.m., the two aircraft communicate with the air traffic control tower at Washington’s Reagan National Airport, which is less than a mile from the Pentagon. [Federal Aviation Administration, 9/20/2001 pdf file; St. Petersburg Times, 10/3/2001] Radar data will show that they fly “in trail” (in single file, with one aircraft directly behind the other) at 21,000 feet, and are overhead during the last few minutes that Flight 77 is airborne, before it hits the Pentagon at 9:37 a.m. (see 9:37 a.m. September 11, 2001). [9/11 Commission, 7/28/2003 pdf file]
Launched from Delaware Base - The identities of the two aircraft are unclear. They have the call signs “Bobcat 14” and “Bobcat 17.” [Federal Aviation Administration, 9/20/2001 pdf file] A 9/11 Commission memorandum will state that “flight strips and other information indicate that Bobcat 14 and Bobcat 17 originated out of Dover Air Force Base in Delaware.… It is possible, but not confirmed, that they were Air Force corporate passenger jets.”
Airport Managers Do Not Recall Planes - Two key officials will later be unable to specifically recall the aircraft when questioned by the 9/11 Commission. Bob Lazar, the acting operations manager at Reagan National Airport, will say he “did not remember any aircraft with the call sign ‘Bobcat’ that hung out over the National airspace” on this day. However, as well as two of the fighter jets that are inbound from Langley Air Force Base (see (9:25 a.m.-9:30 a.m.) September 11, 2001), he will recall two aircraft “coming from the north, but he did not think that they entered National’s airspace.” Donny Simons, the airport manager at Baltimore-Washington International Airport in Linthicum, Maryland, will stress “that he did not remember the Bobcats specifically,” but he speculates that controllers at his airport “were working the two ‘Bobcats’ and needed vectors from National controllers.” [9/11 Commission, 7/28/2003 pdf file]

Entity Tags: Ronald Reagan Washington National Airport, Bob Lazar, Donny Simons

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Danielle O’Brien.Danielle O’Brien. [Source: ABC News]At 9:32 a.m., according to the 9/11 Commission, several air traffic controllers at Washington Dulles International Airport notice a fast-moving target, which is later determined to be Flight 77, heading eastbound on their radar screens. [9/11 Commission, 7/24/2004, pp. 25; 9/11 Commission, 8/26/2004, pp. 33] At the Terminal Radar Approach Control (TRACON) at Dulles Airport, which is 22 miles west of the Pentagon, controllers have been searching for primary radar targets since 9:21, when the facility was notified of the loss of contact with Flight 77 (see 9:21 a.m. September 11, 2001). [USA Today, 9/13/2001; Navy Times, 9/22/2001; 9/11 Commission, 7/24/2004, pp. 25]
Controllers See Fast-Moving Radar Track - They now notice an unidentified blip on their screens, heading toward the White House at unusually high speed. [Washington Post, 9/11/2001; Spencer, 2008, pp. 145] Controller Danielle O’Brien will later recall: “I noticed the aircraft. It was an unidentified plane to the southwest of Dulles, moving at a very high rate of speed.… I had literally a blip and nothing more. I slid over to the controller on my left, Tom Howell, and I asked him, ‘Do you see an unidentified plane there southwest of Dulles?’ And his response was, ‘Yes. Oh, my gosh, yes! Look how fast he is.’” According to O’Brien, the aircraft is between 12 and 14 miles away when she notices it. It is heading for what is known as Prohibited Area 56 (P-56), which is the airspace over and near the White House, at a speed of about 500 miles per hour. [ABC, 10/24/2001; ABC News, 10/24/2001; Department of Transportation, 8/4/2005] Because the plane’s transponder has been turned off (see 8:56 a.m. September 11, 2001) its identity and type are presently unknown, and the Dulles controllers initially think it is a military aircraft (see (9:25 a.m.-9:37 a.m.) September 11, 2001). [Washington Post, 9/12/2001; ABC News, 10/24/2001; 9/11 Commission, 7/24/2004, pp. 25]
TRACON Notifies Others - The Dulles TRACON alerts Washington’s Reagan National Airport (see (9:33 a.m.) September 11, 2001) and the Secret Service (see (9:33 a.m.) September 11, 2001) to the approaching aircraft. Its operations supervisor also provides continuous updates over a teleconference that has been established at the FAA’s headquarters. [Federal Aviation Administration, 9/17/2001 pdf file; 9/11 Commission, 7/24/2004, pp. 25] According to an FAA chronology that is published shortly after 9/11, the Dulles TRACON controllers notice the unidentified aircraft earlier than the 9/11 Commission says, at between 9:25 and 9:30 (see (Between 9:25 a.m. and 9:30 a.m.) September 11, 2001). [Federal Aviation Administration, 9/17/2001 pdf file]

Entity Tags: Danielle O’Brien, Washington Dulles International Airport, Tom Howell

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Based on an analysis of radar data for Flight 77 as it approaches the Pentagon and makes a 330 degree loop (see 9:34 a.m.- 9:37 a.m. September 11, 2001), experts will later say that the plane is being flown so smoothly that “it’s clear there [is] no fight for control going on.” [CBS News, 9/21/2001; Boston Globe, 11/23/2001] The plane gets near the White House during this turn. “Sources say the hijacked jet… [flies] several miles south of the restricted airspace around the White House.” [CBS News, 9/21/2001] The Daily Telegraph will later write: “If the airliner had approached much nearer to the White House it might have been shot down by the Secret Service, who are believed to have a battery of ground-to-air Stinger missiles ready to defend the president’s home. The Pentagon is not similarly defended.” [Daily Telegraph, 9/16/2001] White House spokesman Ari Fleischer will suggest the plane goes even closer to the White House, saying, “That is not the radar data that we have seen. The plane was headed toward the White House.” [CBS News, 9/21/2001 Sources: Ari Fleischer]

Entity Tags: Pentagon, US Secret Service

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Before crashing into the Pentagon, Flight 77 performs a rapid downward spiral, flying almost a complete circle and descending 7,000 feet in two and a half minutes. [CBS News, 9/21/2001]
330-Degree Turn - At 9:34 a.m., Flight 77 is about 3.5 miles west-southwest of the Pentagon. But, at an altitude of around 7,000 feet, it is flying too high to hit its target. [CBS News, 9/21/2001; New York Times, 10/16/2001; National Transportation Safety Board, 2/19/2002 pdf file] Based on an analysis of radar data and information from the plane’s flight data recorder, a 2002 National Transportation Safety Board report will describe the maneuver the aircraft then performs: “[Flight 77] started a right 330-degree descending turn to the right. At the end of the turn, the aircraft was at about 2,000 feet altitude and four miles southwest of the Pentagon. Over the next 30 seconds, power was increased to near maximum and the nose was pitched down in response to control column movements.” The aircraft accelerates to about 530 miles per hour as it closes in on the Pentagon. [National Transportation Safety Board, 2/19/2002 pdf file]
Controllers Watch on Radar - Air Traffic Controllers at Washington Dulles International Airport follow Flight 77 on their radar screens as it performs this maneuver. Danielle O’Brien will later recall: “John, our supervisor, relayed verbatim, ‘OK, he’s 12 miles west, he’s moving very fast eastbound.… Eleven miles west.’ And it was just a countdown. Ten miles west, nine miles west.… And it went six, five, four, and I had it in my mouth to say three, and all of a sudden the plane turned away. In the room it was almost a sense of relief.” [ABC, 10/24/2001; ABC News, 10/24/2001] Todd Lewis will recall that the aircraft “was heading right towards a prohibited area in downtown Washington.… Then it turned south and away from the prohibited area, which seemed like a momentary sigh of relief, and it disappeared. But it was going away from Washington, which seemed to be the right thing.” [MSNBC, 9/11/2002] However, O’Brien will continue: “[T]he plane turned back. He continued in the right-hand turn, made a 360-degree maneuver.… We lost radar contact with that aircraft. And we waited. And we waited.” [ABC, 10/24/2001; ABC News, 10/24/2001]
Maneuver Indicates Advanced Flying Skills - According to CBS News, “The steep turn” made by Flight 77 “was so smooth… sources say, it’s clear there was no fight for control going on.” The “complex maneuver suggests the hijackers had better flying skills than many investigators first believed.” [CBS News, 9/21/2001] Aviation experts will conclude that this maneuver was the work of “a great talent… virtually a textbook turn and landing.” [Washington Post, 9/10/2002] Due to the aircraft’s high speed and the way it is being flown, Dulles Airport controllers mistake it for a military fighter jet (see (9:25 a.m.-9:37 a.m.) September 11, 2001). [Washington Post, 9/12/2001; ABC News, 10/24/2001; MSNBC, 9/11/2002] Yet the hijacker allegedly at the controls, Hani Hanjour, was considered to be a very poor pilot at numerous flight schools he attended (see October 1996-December 1997, 1998, January-February 2001, February 8-March 12, 2001, (April-July 2001), and Mid-August 2001). [Washington Post, 9/10/2002]

Entity Tags: Todd Lewis, RobertMoomo, Danielle O’Brien, John Hendershot, Washington Dulles International Airport

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

David Canoles.David Canoles. [Source: C-SPAN]Officials at FAA headquarters in Washington, DC, follow an unidentified aircraft—presumably Flight 77—that is approaching the capital as its progress is reported over a teleconference. [USA Today, 8/12/2002; Freni, 2003, pp. 34] Air traffic controllers at the Terminal Radar Approach Control (TRACON) at Washington Dulles International Airport noticed the track of an aircraft flying rapidly east toward Washington on their radar screens at 9:32 a.m., according to the 9/11 Commission Report (see 9:32 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 25] Since then, the operations supervisor at the TRACON has been providing continuous updates over an FAA teleconference. [Federal Aviation Administration, 9/17/2001 pdf file] At FAA headquarters, David Canoles, the FAA’s manager of air traffic evaluations and investigations, is participating in the teleconference and listens as the operations supervisor reports a “fast-moving target moving towards Washington.” The operations supervisor keeps describing the location of the aircraft. “Six miles from the White House,” they say, followed by, “Five miles from the White House.” Canoles realizes the aircraft is virtually on top of FAA headquarters and wonders if his building is its target. He instructs his colleague, Jeffrey Loague, to see if he can spot the aircraft out the window of the adjacent office. Canoles hears the operations supervisor reporting, “The aircraft is circling; it’s turning away from the White House” (see 9:34 a.m.- 9:37 a.m. September 11, 2001), followed by, “It’s gone,” when the aircraft disappears from radar. Meanwhile, Loague notices the aircraft out of the window as it descends toward the Pentagon, according to author Pamela Freni. “I see something!” he yells. He describes the plane’s progress as it loses altitude and then disappears behind the buildings that surround the Pentagon. “Oh, my God!” he utters, when he then sees smoke rising into the air. [USA Today, 8/12/2002; Freni, 2003, pp. 34-35; 9/11 Commission, 3/25/2004] However, according to other accounts, Logue apparently does not report seeing the aircraft descending. Instead, he returns to the room after it crashes and tells Canoles only that he has seen smoke coming from the Pentagon. [ABC News, 8/12/2002; 9/11 Commission, 3/25/2004]

Entity Tags: Federal Aviation Administration, Jeffrey Loague, David Canoles

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Dr. Thomas Mayer.Dr. Thomas Mayer. [Source: Studer Group]The air traffic control tower at Washington Dulles International Airport notifies Inova Fairfax Hospital—the largest hospital in Northern Virginia—that a hijacked aircraft is missing. It passes this information to Dr. Thomas Mayer, the chair of the hospital’s emergency department. [Goldberg et al., 2007, pp. 117] At around 9:32 a.m., air traffic controllers at the FAA’s terminal control facility at Dulles had “observed a primary radar target,” later determined to be Flight 77, “tracking eastbound at a high rate of speed” (see 9:32 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 25; 9/11 Commission, 8/26/2004, pp. 33] Mayer will later recall: “We knew that something was headed towards the national capital area. We didn’t know where. But we knew we needed to get ready. So we immediately went on disaster planning mode.” [Goldberg et al., 2007, pp. 117] The Arlington County After-Action Report indicates the hospital in fact initiates its disaster plan earlier than Mayer suggests, stating: “Inova Fairfax Hospital activated its disaster plan following reports of the World Trade Center attacks. Subsequently, the hospital received emergency notification of a missing airliner from the Washington Dulles International Airport tower.” The hospital cancels elective surgeries until 6:00 p.m. and makes eight trauma teams available within 20 minutes. The regular emergency room is relocated to an alternate site, and nearly 100 nurses and doctors prepare to respond in the event of an attack in the Washington Metropolitan Area. [US Department of Health and Human Services, 7/2002, pp. B3 pdf file] Due to the strategic importance of the region, Inova Fairfax and the other hospitals and clinics in the Washington area are particularly well prepared for mass casualty incidents. They regularly conduct drills to practice for chemical or biological attacks. [Goldberg et al., 2007, pp. 115]

Entity Tags: Thomas Mayer, Inova Fairfax Hospital

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The Pentagon explodes. 
The Pentagon explodes. [Source: Donley/ Sipa]Flight 77 crashes into the Pentagon. All 64 people on the plane are killed. A hundred-and-twenty-four people working in the building are killed, and a further victim will die in hospital several days later. Hijackers Hani Hanjour, Khalid Almihdhar, Majed Moqed, Nawaf Alhazmi, and Salem Alhazmi presumably are killed instantly. (Typically, they are not included in the death counts.) [CNN, 9/17/2001; North American Aerospace Defense Command, 9/18/2001; Guardian, 10/17/2001; Washington Post, 11/21/2001; USA Today, 8/12/2002; Associated Press, 8/21/2002; MSNBC, 9/3/2002; ABC News, 9/11/2002; CBS, 9/11/2002] Flight 77 hits the first floor of the Pentagon’s west wall. The impact and the resulting explosion heavily damage the building’s three outer rings. The path of destruction cuts through Army accounting offices on the outer E Ring, the Navy Command Center on the D Ring, and the Defense Intelligence Agency’s comptroller’s office on the C Ring. [Vogel, 2007, pp. 431 and 449] Flight 77 strikes the only side of the Pentagon that had recently been renovated—it was “within days of being totally [renovated].” [US Department of Defense, 9/15/2001] “It was the only area of the Pentagon with a sprinkler system, and it had been reconstructed with a web of steel columns and bars to withstand bomb blasts. The area struck by the plane also had blast-resistant windows—two inches thick and 2,500 pounds each—that stayed intact during the crash and fire. While perhaps, 4,500 people normally would have been working in the hardest-hit areas, because of the renovation work only about 800 were there.” More than 25,000 people work at the Pentagon. [Los Angeles Times, 9/16/2001] Furthermore, the plane hits an area that has no basement. As journalist Steve Vogel later points out, “If there had been one under the first floor, its occupants could easily have been trapped by fire and killed when the upper floors collapsed.” [Vogel, 2007, pp. 450]

Entity Tags: Hani Hanjour, Khalid Almihdhar, Nawaf Alhazmi, US Department of Defense, Salem Alhazmi, Majed Moqed, Pentagon

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

James Roche.James Roche. [Source: United States Air Force]General John Jumper, the Air Force chief of staff, and James Roche, the secretary of the Air Force, head to the Air Force Operations Center in the basement of the Pentagon, where they will assist the Air Force’s response to the terrorist attacks. [CNN, 10/10/2001; Air Force Print News, 9/11/2003; Air Force Magazine, 9/2011 pdf file] Roche learned about the attacks on the World Trade Center while he was holding a breakfast meeting with several members of Congress in his office on the fourth floor of the Pentagon. He then arranged for the members of Congress to return to their offices, but stayed in his own office (see (Shortly After 8:48 a.m.) September 11, 2001). [Air Force Magazine, 9/2011 pdf file] Jumper learned about the attacks during a staff meeting he was chairing, but initially continued the meeting (see (9:00 a.m.-9:20 a.m.) September 11, 2001). [Goldberg et al., 2007, pp. 136] He adjourned it at 9:20 a.m., according to the Daytona Beach News-Journal. [Daytona Beach News-Journal, 9/7/2004 pdf file] He then headed up to Roche’s office. [Airman, 9/15/2011]
Roche and Jumper Possibly Unaware of Plane Approaching Washington - In the office now with Roche and Jumper are Colonel Philip Breedlove, Roche’s senior military assistant, and Colonel Jack Egginton, executive officer to the Air Force chief of staff. [Air Force Magazine, 9/2011 pdf file] It is unclear whether the men in Roche’s office realized a suspicious aircraft was approaching Washington, DC, before the Pentagon was hit, at 9:37 a.m. (see 9:37 a.m. September 11, 2001). Lieutenant General Lance Lord, assistant vice chief of staff of the Air Force, will later say that those who attended Jumper’s staff meeting “heard there was another plane inbound to Washington” as they were heading to their offices after the meeting. [Air Force Space Command News Service, 9/5/2002] And Egginton will say that a few minutes before the Pentagon was hit, “We received word that another aircraft was headed toward Washington.” [Air Force Print News, 9/11/2003] But according to the Midland Reporter-Telegram, Jumper’s staff had “no idea that they [i.e. the Pentagon] would be the next target for terrorists.” [Midland Reporter-Telegram, 4/2/2002]
Roche and Jumper Possibly Initially Unaware that the Pentagon Had Been Attacked - Breedlove will recall that shortly before the Pentagon was hit, while Roche and Jumper had their backs to the window, he and Egginton “saw an airplane go by really close to the building.” People who work at the Pentagon or visit it regularly are used to seeing planes flying by, near the building. “But that one seemed closer than any other,” Breedlove will comment. [Air Force Magazine, 9/2011 pdf file] However, it is unclear whether the men in Roche’s office immediately realized the Pentagon had been attacked when it was hit. The office is on the opposite side of the building to where the attack occurred and so, according to some accounts, Roche and Jumper did not feel the impact. They only realized something was wrong when they saw “people running down the halls and trying to evacuate the premises,” according to the Midland Reporter-Telegram. Roche will say that all he initially knew was that “the building was putting out the alert that something had gone wrong.” “It was amazing, from inside the building, how little we knew about what actually went on,” Tim Green, assistant executive to the Air Force chief of staff, who is with Jumper, will comment. “People outside of the building… probably knew more about what happened from the news than I did.” [CNN, 10/10/2001; Midland Reporter-Telegram, 4/2/2002] Egginton and Breedlove, however, will contradict these accounts. “I felt the building shake upon impact,” Egginton will say. Breedlove will recall, “We felt a tremor in the building and then alarms start flashing.”
Roche and Jumper Taken to Operations Center - Breedlove will say that, in response to the attack on the Pentagon, he promptly arranges for Jumper and Roche to be escorted to the Air Force Operations Center, in the basement of the Pentagon’s C Ring. He will recall that he hits the “duress button” and then security officers enter Roche’s office almost immediately. “We said, ‘We need to get to the bunker; we need to get down to our operations area,’” he will say. [Air Force Print News, 9/11/2003; Air Force Magazine, 9/2011 pdf file] Roche, though, will give a different account. He will say that his office had been “on the phone to our Operations Center” and then “we were called down,” presumably by whoever they were talking to in the Operations Center. [CNN, 10/10/2001] Roche and Jumper are escorted to the Operations Center through “smoke, alarms, and throngs of people heading for the exits,” Egginton will recall. [Air Force Print News, 9/11/2003]
Roche and Jumper Learn a Plane Hit the Pentagon - In the Operations Center, members of the Air Force Crisis Action Team have already begun to assemble so as to help provide assistance to civil authorities in New York (see (9:00 a.m.) September 11, 2001). [Goldberg et al., 2007, pp. 136] When Roche and Jumper reach the center, they will learn that the Pentagon has been hit by an aircraft (see After 9:37 a.m. September 11, 2001). [CNN, 10/10/2001] Other Air Force officials, including Lord, also head to the Operations Center after the Pentagon is hit. [Lompoc Record, 9/11/2003]

Entity Tags: John P. Jumper, Lance Lord, Philip M. Breedlove, Jack B. Egginton, James G. Roche, Tim Green

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Stacia Rountree.Stacia Rountree. [Source: Vanity Fair]Colin Scoggins, the military liaison at the FAA’s Boston Center, contacts NORAD’s Northeast Air Defense Sector (NEADS) and incorrectly notifies it that another aircraft, Delta Air Lines Flight 1989, is a possible hijacking. [9/11 Commission, 2004; Vanity Fair, 8/1/2006] Boston Center previously called NEADS at 9:27 and said that Delta 1989 was missing (see 9:27 a.m. September 11, 2001). [North American Aerospace Defense Command, 9/11/2001; 9/11 Commission, 5/23/2003]
NEADS Technicians Respond - At NEADS, Stacia Rountree, the ID technician who takes Scoggins’s call, announces to her colleagues: “Delta ‘89, that’s the hijack. They think it’s possible hijack.… South of Cleveland.” The plane’s transponder is still on, and she adds, “We have a code on him now.” Rountree’s team leader, Master Sergeant Maureen Dooley, instructs: “Pick it up! Find it!” The NEADS technicians quickly locate Delta 1989 on their radar screens, just south of Toledo, Ohio, and start alerting other FAA centers to it. [Vanity Fair, 8/1/2006; Spencer, 2008, pp. 177] NEADS mission crew commander Major Kevin Nasypany will be notified by his staff of the suspected hijacking at about 9:41 or 9:42 a.m. [9/11 Commission, 1/22/2004 pdf file] NEADS never loses track of Delta 1989. It will follow it on radar as it reverses course over Toledo, heads east, and then lands in Cleveland (see (10:18 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 28] It will order Air National Guard fighter jets from Selfridge and Toledo to intercept the flight (see (9:55 a.m.) September 11, 2001 and 10:01 a.m. September 11, 2001). [Spencer, 2008, pp. 178-179] But it will soon learn that Delta 1989 is not in fact hijacked. [9/11 Commission, 7/24/2004, pp. 28]
Cleveland Center, Not Boston, Handling Delta 1989 - Although Boston Center notifies NEADS of the suspected hijacking, Delta 1989 is in fact being handled by the FAA’s Cleveland Center. [USA Today, 8/13/2002; 9/11 Commission, 7/24/2004, pp. 10-12] Cleveland Center air traffic controllers suspected that Delta 1989 had been hijacked at around 9:30 a.m. (see (9:28 a.m.-9:33 a.m.) September 11, 2001), but apparently only informed the FAA’s Command Center, and not NEADS, of this. [USA Today, 8/13/2002] To explain why Boston Center alerts NEADS to the flight, the 9/11 Commission will later comment that, “Remembering the ‘we have some planes’ remark” (see 8:24 a.m. September 11, 2001), the Boston Center simply “guessed that Delta 1989 might also be hijacked.”
Similar to First Two Hijacked Planes - Like Flights 11 and 175, the two aircraft that have crashed into the World Trade Center (see 8:46 a.m. September 11, 2001 and 9:03 a.m. September 11, 2001), Delta 1989 took off from Boston’s Logan Airport. [9/11 Commission, 7/24/2004, pp. 27-28] According to the New York Times, it left there at about the same time as Flights 11 and 175 did, meaning around 8:00 to 8:15 a.m. [New York Times, 10/18/2001; 9/11 Commission, 7/24/2004, pp. 32] Like those two aircraft, it is a Boeing 767. [USA Today, 8/13/2002; 9/11 Commission, 7/24/2004, pp. 27-28] But, unlike those flights, its transponder has not been turned off, and so it is still transmitting a beacon code. [9/11 Commission, 7/24/2004, pp. 28; Vanity Fair, 8/1/2006] It is unclear what Delta 1989’s intended destination is. According to some accounts, like Flights 11 and 175 were, it is bound for Los Angeles. [Associated Press, 9/11/2001; New York Times, 10/18/2001; USA Today, 8/13/2002; Arizona Daily Star, 9/24/2007; Spencer, 2008, pp. 167] Other accounts will say that its destination is Las Vegas. [9/11 Commission, 7/24/2004, pp. 28; Vanity Fair, 8/1/2006] Personnel at NEADS are apparently informed that Las Vegas is the intended destination. Around this time, one member of staff there tells her colleagues that the flight is “supposed to go to Vegas.” [North American Aerospace Defense Command, 9/11/2001]
One of Numerous Incorrect Reports - The 9/11 Commission will comment: “During the course of the morning, there were multiple erroneous reports of hijacked aircraft (see (9:09 a.m. and After) September 11, 2001). The report of American 11 heading south was the first (see 9:21 a.m. September 11, 2001); Delta 1989 was the second.” [9/11 Commission, 7/24/2004, pp. 28]

Entity Tags: Maureen Dooley, Stacia Rountree, Boston Air Route Traffic Control Center, Colin Scoggins, Northeast Air Defense Sector, Kevin Nasypany

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Marc Sasseville.Marc Sasseville. [Source: CBC]Four pilots with the District of Columbia Air National Guard (DCANG) at Andrews Air Force Base, near Washington, finally receive authorization to get airborne in their fighter jets, and are given instructions on their mission. The pilots are Lieutenant Colonel Marc Sasseville, Lieutenant Heather Penney Garcia, Captain Brandon Rasmussen, and Major Daniel Caine.
Pilot Waiting 'for Somebody to Task Me with Something' - Rasmussen will later recall that, although he and his colleagues at the unit had been aware of the attacks in New York, it is only after the Pentagon is hit (see 9:37 a.m. September 11, 2001) that “we knew that we were going to be sticking around home and being quite busy.” And until the pilots are authorized to take off, he is “just kind of standing back, waiting for somebody to task me with something.” He will recall, “I was just waiting at the ops desk for someone to say, ‘Okay, we’ve been cleared to take off and go.’”
Sasseville Briefs Other Pilots - Rasmussen says that, after Sasseville and Caine receive authorization from their wing commander to get airborne and to use missiles, Sasseville, who is the acting operations group commander, looks at Penney Garcia and says, “You’re flying with me, and [Caine] you’re flying with [Rasmussen], do suit up and get out there as quick as possible.” According to another account, Sasseville gives his three fellow pilots a short briefing, telling them: “I have no idea what’s going on, but we’re flying. Here’s our frequency. We’ll split up the area as we have to. Just defend as required. We’ll talk about the rest in the air.” [Aviation Week and Space Technology, 9/9/2002; Filson, 2003, pp. 82-84; Rasmussen, 9/18/2003] Sasseville will recall, “There wasn’t a whole hell of a lot to talk about, because we didn’t know what was going on.” [Vogel, 2007, pp. 446]
Pilots Prepare to Fly - According to Rasmussen: “We were relieved to actually be given permission to go up and do something instead of feeling totally helpless. I mean we are fighter pilots, just like guard dogs chomping at the bit ready to go.” The four pilots run down the hallway and throw on their gear, grabbing their helmets, g-suits, and parachute harnesses, before heading to the operations desk to get their aircraft assignments. [Aviation Week and Space Technology, 9/9/2002; Rasmussen, 9/18/2003]
Commander Gives Instructions - According to author Leslie Filson, before Sasseville and Penney Garcia head to their jets, Brigadier General David Wherley, the commander of the DC Air National Guard, gives them instructions, regarding their mission. As Wherley will later recall, “My translation of the rules [of engagement] to [Sasseville] was, ‘You have weapons free flight-lead control.’” [Filson, 2003, pp. 82] “Weapons free” means the decision whether to shoot at a hostile aircraft rests with the lead pilot. [9/11 Commission, 7/24/2004, pp. 44] Wherley says, “Do you understand what I’m asking you to do?” and both pilots respond, “Yes.” Wherley then tells them to be careful. “It was important for them to understand that this was weapons free,” he will recall. [Filson, 2003, pp. 82] However, Sasseville will tell the 9/11 Commission that he does not remember receiving the rules of engagement he is supposed to follow until later on, after he has taken off. [9/11 Commission, 3/8/2004 pdf file]
Jets Don't Launch until 10:42 and After - The exact times when the four pilots are authorized to get airborne and receive their mission instructions are unclear. But Sasseville and Penney Garcia will take off from Andrews at 10:42 a.m., with their planes armed only with guns, and no missiles (see 10:42 a.m. September 11, 2001). Rasmussen and Caine take off at 11:11 a.m., by which time their jets have been armed with missiles (see 11:11 a.m. September 11, 2001). [Filson, 2003, pp. 82-84; 9/11 Commission, 2004]

Entity Tags: David Wherley, Daniel Caine, Heather Penney Garcia, Leslie Filson, District of Columbia Air National Guard, Marc Sasseville, Brandon Rasmussen

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Alice Hoglan, the mother of Mark Bingham, a passenger on Flight 93, informs the FBI that her son has just phoned her from the plane, and then calls Bingham’s cell phone and leaves two voicemail messages. [Federal Bureau of Investigation, 9/17/2001; Barrett, 2002, pp. 157-158] Alice Hoglan is currently staying at the home of her brother, Vaughn Hoglan, and his wife in Saratoga, California. [Longman, 2002, pp. 129; San Francisco Chronicle, 9/10/2003] Bingham has just called her and told her his flight was taken over by three men who said they had a bomb, but the call got broken off after less than three minutes (see (9:37 a.m.) September 11, 2001). [Federal Bureau of Investigation, 9/11/2001; 9/11 Commission, 5/13/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 41, 99]
Bingham's Mother Realizes Flight 93 Will Likely Crash - No one in the Hoglan household was aware of the terrorist attacks in New York and at the Pentagon. But after the call from Bingham ends, Vaughn Hoglan switches on the television to see if there is any news about Flight 93 and the family sees, for the first time, the recorded footage of Flight 175 crashing into the World Trade Center (see 9:03 a.m. September 11, 2001). [BBC, 12/2001; Barrett, 2002, pp. 157] Alice Hoglan then realizes the hijacking of Flight 93 is part of a “grand and ugly scheme,” and that her son’s plane will likely crash, too. [San Francisco Chronicle, 1/28/2005; San Jose Mercury News, 9/10/2011]
Bingham's Mother Tells the FBI about the Hijacking - Being a flight attendant with United Airlines, she calls her airline to ask about her son’s plane. [Los Gatos Patch, 8/25/2011] However, she will later recall, all she gets is a recorded message, which states, “United Flight 93 left Newark at 8:01 a.m. and will arrive San Francisco, Gate 82, at 11:19 a.m.” [BBC, 12/2001] She also calls 9-1-1 to report what has happened. She is put through to the San Francisco division of the FBI and speaks to an agent there. [Federal Bureau of Investigation, 9/17/2001] The agent asks her a series of questions about the hijackers on Flight 93, but she is unable to answer them.
Bingham's Mother Leaves Messages for Her Son - Alice Hoglan then tries calling her son twice on his cell phone, intending to let him know the full scale of the attack that his plane’s hijacking is part of. On both occasions, she has to leave messages on his voicemail. She makes the first call at 9:54 a.m. (Because she is flustered, she miscalculates the East Coast time by an hour during the call and also mistakenly says Flight 93 might be used as a “target” rather than as a “weapon.”) She says: “Mark, this is your mom. It’s 10:54 a.m. [Eastern Time]. The news is that it’s been hijacked by terrorists. They are planning to probably use the plane as a target to hit some site on the ground. So, if you possibly can, try to overpower these guys if you can, ‘cause they will probably use the plane as a target. I would say go ahead and do everything you can to overpower them, because they’re hellbent. Try to call me back if you can. You know the number here. Okay, I love you sweetie. Bye.” A minute or so later she calls Bingham’s cell phone again and leaves a second, similar message. Among other things, she urges her son to “group some people and perhaps do the best you can to get control of [the plane].” [Barrett, 2002, pp. 157-158; San Jose Mercury News, 9/10/2011; McMillan, 2014, pp. 122] Bingham will never receive these messages. [ABC News, 3/30/2002] His plane will crash in a field in Pennsylvania at 10:03 a.m. (see (10:03 a.m.-10:10 a.m.) September 11, 2001 and (10:06 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 14, 30]

Entity Tags: Federal Bureau of Investigation, Mark Bingham, Alice Hoglan, United Airlines, Vaughn Hoglan

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

John Keane.John Keane. [Source: US Army]The Army’s Crisis Action Team (CAT) at the Pentagon is “formally stood up” and its members respond to the terrorist attacks. [Rossow, 2003, pp. 66; Goldberg et al., 2007, pp. 135; St. Louis Jewish Light, 9/8/2011] Lieutenant Colonel Kevin Stramara activated the CAT after the second hijacked aircraft crashed into the World Trade Center, at 9:03 a.m., on the orders of Major General Peter Chiarelli, the Army’s director of operations, readiness, and mobilization (see (Shortly After 9:03 a.m.) September 11, 2001). [US Army Center of Military History, 2/5/2002; Lofgren, 2011, pp. 96-97] Chiarelli’s intention was, he said, “to respond to the contingency in New York if requested by state and local officials.” [Goldberg et al., 2007, pp. 134] The CAT is now “formally stood up,” according to author Robert Rossow, although exactly what this means is unstated.
Senior Officials Come to Operations Center - When the CAT is activated, its members assemble in the Army Operations Center (AOC) in the basement of the Pentagon. [Rossow, 2003, pp. 64, 66] Numerous senior officials now start arriving in the AOC. These include General John Keane, vice chief of staff of the Army; Brigadier General Clyde Vaughn, deputy director of operations, readiness, and mobilization; Major General Philip Kensinger, assistant deputy chief of staff for operations and plans; and Thomas White, the secretary of the Army. More senior officers come to the AOC than would usually be the case in a crisis, according to Chiarelli, “because a large portion of the Army section of the building had been destroyed” in the attack on the Pentagon. “People had been forced out of their space,” he will later say, and “were looking for some place to go.” [US Army Center of Military History, 2/5/2002; US Army Center of Military History, 2/12/2002; Goldberg et al., 2007, pp. 135; Lofgren, 2011, pp. 98-101; Fox News, 9/12/2011]
Operations Center Personnel Unaware that a Plane Hit the Pentagon - Chiarelli arrived at the AOC shortly before the Pentagon was hit (see (Shortly Before 9:37 a.m.) September 11, 2001) and, he will recall, heard a “muffled noise” when the attack occurred, at 9:37 a.m. (see 9:37 a.m. September 11, 2001). [US Army Center of Military History, 2/5/2002; Lofgren, 2011, pp. 98-99] Colonel Henry Huntley, who also arrived at the AOC around the time of the Pentagon attack, will recall, “Alarms started going off and there was an announcement that an explosion had gone off in the building.” [Daily American, 7/8/2008] However, those in the AOC are apparently initially unaware that a plane has hit their building. Vaughn, who witnessed the attack from the road outside the Pentagon, calls Major George Sterling, the AOC commandant, and says to him, “You know that you’ve been hit by an airplane?” Sterling responds, “Is that what happened?” Vaughn will comment that “many people… didn’t find out for some time” that the Pentagon had been hit by an airplane. [US Army Center of Military History, 2/12/2002; Rossow, 2003, pp. 15-16; Lofgren, 2011, pp. 3-4]
Support Agency Commander Unaware that the US Is under Attack - Colonel Bruce Bachus, commander of the Command and Control Support Agency, who is responsible for keeping the AOC operating, arrived at the Pentagon around the time the attack there occurred and yet he is unaware of the crisis taking place in the US when he gets to the AOC. In the AOC, Dick Mansfield, deputy director of the Command and Control Support Agency, says to him: “We’ve been hit! The CAT has been stood up!” But Bachus appears to be puzzled. Mansfield therefore asks him, “Sir, do you know what’s going on?” Bachus says no and that he had not been listening to the radio—like he usually does—while he drove to work. He says he heard a loud sound while he was in the Pentagon’s A-E Drive, and saw people shouting and running down the corridors, but he’d had no idea what was going on. Mansfield therefore has to quickly brief him on the catastrophic events of the past hour. [Rossow, 2003, pp. 9, 68]
Crisis Team Assesses How Many Army Staffers Are Missing - The “first big task” for the CAT, according to Vaughn, is “to get a count on how many people were missing on the Army staff.” Chiarelli instructs Vaughn to focus on this assignment. Vaughn then announces on the CAT floor that he wants each section “to start that process of figuring out who was missing and who was not.” “For a long time, our number one priority was locating and identifying and taking care of… our soldiers and civilians,” Vaughn will say. [US Army Center of Military History, 2/12/2002] Lieutenant Colonel Richard Kotch, who is working in the AOC this morning, will recall that those in the operations center also “assured continuity of operations after the impact [i.e. the attack on the Pentagon].” [St. Louis Jewish Light, 9/8/2011]
Intelligence Officers Give Inaccurate Reports of Hijackings - Meanwhile, after he arrives at the AOC, Chiarelli receives reports from his intelligence officers informing him, inaccurately, about additional hijacked aircraft. He is told there are “a minimum of four aircraft that were hijacked and a possibility, at one time, [of] as high as seven.” [US Army Center of Military History, 2/5/2002; Lofgren, 2011, pp. 99]
Operations Center Has Sophisticated Equipment - The CAT, according to Soldiers magazine, “consists of a dedicated ‘hot’ desk with classified and unclassified computers, and secure telephones for 24 separate Army staff sections.” [Soldiers, 9/2004] The AOC, where its members assemble, is equipped with state-of-the-art communications equipment and has television sets for monitoring news coverage. [Washington Post, 8/25/1995] A glassed-in balcony overlooks the main floor and four giant screens are on the wall above the computer workstations. [US Army Center of Military History, 2/5/2002; Lofgren, 2011, pp. 99-100]
Watch Team Regularly Communicates with Government Agencies - AOC personnel usually work around the clock to keep senior Army leaders aware of issues and events around the world. A watch team monitors the world constantly and is ready to sound the alarm if a crisis erupts somewhere. The watch team also “directs hundreds of communications daily to the FBI, the State Department, the White House command center, local law enforcement agencies, and others,” according to Soldiers magazine. The AOC is equipped with an “emergency action console,” which is a switchboard with a sophisticated communications system that allows watch team members to contact, at the touch of a button, the White House, the secretary of defense’s office, and Army commands around the world. [Washington Post, 8/25/1995; Soldiers, 9/2004] The CAT will become “a focal point for all Pentagon activities” in response to the terrorist attacks, according to Kotch. [St. Louis Jewish Light, 9/8/2011] It will continue working around the clock in the aftermath of the attacks. [US Army Center of Military History, 2/5/2002]

Entity Tags: Bruce Bachus, George Sterling, Clyde A. Vaughn, Dick Mansfield, US Army Crisis Action Team, US Department of the Army, Richard A. Kotch, Henry Huntley, Thomas E. White, John Keane, Philip R. Kensinger Jr., Peter W. Chiarelli

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The White House mess.The White House mess. [Source: Unknown]People at the White House are ordered to go to the “mess,” the senior staff dining room. David Kuo, a special assistant to the president, and John Bridgeland, the director of the White House Domestic Policy Council, will later recall being ordered to go downstairs to the mess by armed Secret Service agents. Meanwhile, Anita McBride, the acting director of White House personnel, is instructed by members of the Secret Service to “go through West Wing offices and tell everyone to ‘get out’ and stay put” in the mess. [Kuo, 2006, pp. 185; Politico, 9/9/2011; Bridgeland, 2012, pp. 3] Mary Matalin, a counselor to Vice President Dick Cheney, will recall, “Everyone still remaining in the West Wing was shepherded to the White House mess, where we were to await further instructions.” [Carville and Matalin, 2014, pp. 138]
Mess Is a 'Tiny, Unsecure' Facility - The White House mess is an exclusive dining facility run by the US Navy, located in the basement of the West Wing, just under the Oval Office. [All Hands, 12/1/2001; National Review, 10/8/2013] Bridgeland will recall thinking “how odd it was” for White House staffers to all be evacuated to this “tiny, unsecure” facility. [Bridgeland, 2012, pp. 4] People in the mess are watching television or just waiting. [White House, 8/29/2002] Kuo will describe: “All the tables had been tossed onto their sides to make room for as many people as possible. Fifty people stood there, shocked, quiet, confused.” [Kuo, 2006, pp. 185]
People Ordered to the Mess after the Pentagon Attack - The exact time at which staffers are ordered to go to the mess is unclear. Matalin will recall being told to go there “moments” after she sees Cheney being evacuated from his office, which would be some time shortly after 9:36 a.m. (see (9:36 a.m.) September 11, 2001). [National Review, 9/8/2011; Carville and Matalin, 2014, pp. 137-138] Bridgeland and Kuo will recall being ordered to go there shortly after they learn the Pentagon has been hit, which would be some time after 9:37 a.m., when the Pentagon attack occurred (see 9:37 a.m. September 11, 2001). [Kuo, 2006, pp. 184-185; Bridgeland, 2012, pp. 3]
People in the Mess Ordered to Leave the Building - People will only spend a short time in the mess before they are told to get out of the building. The Secret Service will reportedly order them to evacuate the White House at 9:45 a.m. (see (9:45 a.m.) September 11, 2001). [Associated Press, 2001 pdf file; Washington Post, 1/27/2002] Bridgeland will describe: “[A]n alarmed police officer came into the White House mess and instructed us to leave. Another officer outside was receiving the latest communications by wire (apparently alerted that United Airlines Flight 93 was headed toward the White House or US Capitol building) and commanded us, ‘Take off your shoes and run as fast as you can.’” [Bridgeland, 2012, pp. 4] Matalin will recall that the order she hears, which is delivered “in a weirdly calm manner,” is: “Run for your lives. A plane is going to hit the White House.” [Carville and Matalin, 2014, pp. 138]

Entity Tags: Anita McBride, John Bridgeland, Mary Matalin, David Kuo, US Secret Service

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The Eisenhower Executive Office Building.The Eisenhower Executive Office Building. [Source: White House]The Eisenhower Executive Office Building (EEOB), a government building located next to the West Wing of the White House, is evacuated. [CNN, 9/11/2001; Washington Post, 1/27/2002] The EEOB is where most of the president’s staff works. [New York Times, 1/8/2009] It is evacuated on the orders of the Secret Service. [Washington Post, 1/27/2002] Carl Truscott, the Secret Service special agent in charge of the presidential protective division, recently learned that a suspicious aircraft was flying toward the White House, and as a result said he would initiate the evacuations of the White House and the EEOB (see (Shortly After 9:35 a.m.) September 11, 2001). He then instructed a “White House security representative” to evacuate the White House. [United States Secret Service, 10/1/2001; United States Secret Service, 10/1/2001]
Guards Scream at People to Leave Building - Lloyd Blanchard, who works for the Office of Management and Budget in the EEOB, will later describe the evacuation. He will recall seeing “security personnel… moving frantically through the building, telling everyone to evacuate.” Blanchard and his colleagues are unaware of why, specifically, they are being ordered to leave the building. [IEM, 9/11/2011] Cesar Conda, a domestic policy adviser to Vice President Dick Cheney, whose office is in the EEOB, will recall seeing guards “screaming to everyone to ‘move’ and ‘run’ out of the White House complex.” [Politico, 4/23/2009] The New York Times will describe bomb squads “racing through the upper floors of the [EEOB], screaming, ‘Get out, get out, this is real!’” [New York Times, 9/16/2001] And Ron Christie, the deputy assistant to the vice president for domestic policy, will describe the scene on the second floor of the EEOB, writing: “[T]he offices containing the vice president’s Secret Service detail were flung open. Men and women I’d never seen before ran out with automatic weapons. They began to shout: ‘Everybody evacuate the building. Get out now!’” [Christie, 2006, pp. 129]
Some People Hear Recorded Evacuation Order - Apparently, some people in the EEOB hear an announcement instructing them to evacuate, but others do not. Time magazine will describe a recorded announcement going off. It will report: “Staff members in the [EEOB]… were huddled in front of their TV screens when they heard from TV reporters that they were being evacuated. Then the tape loop began. ‘The building is being evacuated. Please walk to the nearest exit.’” [Time, 9/14/2001] According to White House spokesman Scott Stanzel, who is in the EEOB, “[A]larms sounded, a steady, electronic beep, followed by a recorded male voice [saying,] ‘Evacuate the White House.’” [Knight Ridder, 9/16/2001] And Major Robert Darling, who is in the White House Airlift Operations office on the fourth floor of the EEOB, will recall, “The building’s intercom suddenly came to life and ordered all personnel to evacuate the White House and the adjoining Eisenhower Executive Office Building.” The announcement states: “Evacuate the White House complex! All personnel are to evacuate the White House complex immediately!” [Darling, 2010, pp. 46]
Some People Hear 'No Alarm Bells' - However, Yvonne Boulding, who works for the Office of Management and Budget, hears no announcement. “There was no announcement to evacuate,” she will recall. “Everybody just started yelling, ‘Get out, get out.’” [Boston Globe, 9/11/2001] And according to Mitch Daniels, the director of the Office of Management and Budget, “There was some confusion” but “no alarm bells went off.” Daniels will say that people instead decide to leave the building based on “word of mouth.” [New York Times, 9/12/2001]
Commotion, but No Evacuation Order Earlier On - Apparently no order was given to evacuate the EEOB earlier on, even when the nearby Pentagon was hit at 9:37 a.m. (see 9:37 a.m. September 11, 2001). Conda will recall that at the time he heard the boom in the distance from the Pentagon attack, the EEOB had not yet been evacuated. He had, however, already noticed “a lot of commotion, with the Secret Service agents scurrying up and down the marbled hallway” outside his office. [Politico, 4/23/2009] Just before the evacuation begins, Christie saw a Secret Service officer he is friends with outside the office of Cheney’s chief of staff, I. Lewis “Scooter” Libby, on the second floor of the EEOB. The agent waved frantically when he noticed Christie and then told him: “Ron, you need to get out of here. I’ve heard there’s another plane inbound to the White House and it could get here in less than two minutes. You need to get your staff, get out, and stay away from the windows.” [Christie, 2006, pp. 128-129] The EEOB will be mostly empty by 10:05 a.m., according to a Secret Service timeline. [United States Secret Service, 9/12/2001] The White House is evacuated around the same time as the EEOB is (see (9:45 a.m.) September 11, 2001). [Associated Press, 2001 pdf file; CNN, 9/12/2001]

Entity Tags: Yvonne Boulding, Lloyd Blanchard, Eisenhower Executive Offices Building, US Secret Service, Cesar Conda, Ron Christie, Mitch Daniels, Scott Stanzel, Robert J. Darling

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Engine Company 16.Engine Company 16. [Source: District of Columbia Fire and Emergency Medical Services Department]The District of Columbia Fire Department (DCFD) sends engines to the White House after the Secret Service incorrectly reports that a plane has crashed into the presidential residence and the building is on fire. As well as reporting the supposed plane crash and fire, the Secret Service says the White House, or at least part of it (the specific details are unclear), has collapsed. In response to the report, the fire communications center dispatches a “box alarm” from Engine Company 16, the station that serves the White House. [Washington City Paper, 9/21/2001; Journal of Emergency Medical Services, 4/2002 pdf file; Firehouse Magazine, 10/31/2002] A box alarm consists of four engines, two trucks, a rescue company, and a battalion chief. [Journal of Emergency Medical Services, 4/2002 pdf file] Since the alleged incident is at the White House—the home of the US president—the response is increased by sending an additional battalion chief and the deputy fire chief, Rogers Massey, to deal with it. And because a building collapse has been reported, the DCFD’s cave-in task force, which comprises Rescue 3, Battalion Chief 3, Engine 15, and the hazmat (hazardous materials) task force, is also sent. However, when the crews arrive at the White House, they are promptly told to leave. A uniformed Secret Service officer waves them away and says: “Get the f_ck outta here! There’s a plane coming in!” Lieutenant Jeff Wright, one of the firefighters involved in the response, will later recall the turn of events, saying: “It was mass confusion. We go down to the White House and no one knows what’s going on. We could see smoke coming from Virginia [where the Pentagon is located].” The report of the incident at the White House is investigated and determined to be unfounded. However, after he receives intelligence reports from the FBI, Special Operations Battalion Chief Michael Sellitto decides he will keep his units near the White House in case attacks should subsequently occur there or at the Capitol building. [Washington City Paper, 9/21/2001; Journal of Emergency Medical Services, 4/2002 pdf file; Firehouse Magazine, 10/31/2002] The DCFD will also respond to the attack on the Pentagon, which occurred at 9:37 a.m. (see 9:37 a.m. September 11, 2001). It will dispatch a box alarm to the Department of Defense’s headquarters at around 9:48 a.m. [DCFD (.com), 9/12/2001; Washington City Paper, 9/21/2001; Goldberg et al., 2007, pp. 72]

Entity Tags: District of Columbia Fire and Emergency Medical Services Department, US Secret Service, Jeff Wright, Michael Sellitto, Rogers Massey, Federal Bureau of Investigation

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A man who is on the 105th floor of the South Tower calls emergency 9-1-1 to report that floors below his location, “in the 90-something floor,” have collapsed. The 9-1-1 operator types a record of this call into the Special Police Radio Inquiry Network (SPRINT) data link, which will be passed on to the New York fire department’s Emergency Medical Service (EMS). It isn’t known when the call is made exactly, but the EMS Dispatch computer apparently receives the call record at this time. However, because it is classified as a “supplement message,” it is not yet read by anyone. The police dispatcher dealing with the area around the WTC also receives the call record, but misinterprets it as meaning that the floor the person is on has collapsed. EMS dispatchers are dealing with an enormous volume of calls as well as performing many other tasks under extreme pressure during the crisis, so a report later concludes that the EMS operators didn’t have the time to review the information before the collapse of the South Tower at 9:59 (see 9:59 a.m. September 11, 2001), and the fire chiefs never received the information. [New York City Fire Department, 8/19/2002]

Entity Tags: World Trade Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Senator John Kerry looks up to the sky as he and others evacuate.Senator John Kerry looks up to the sky as he and others evacuate. [Source: CBC]The Capitol building in Washington, DC is evacuated. [Associated Press, 8/21/2002] It is the first time in US history this has ever happened. [Chicago Tribune, 9/12/2001; New York Times, 9/12/2001] Both the Senate and the House are in session at the time. [CNN, 8/17/2002] Capitol Police officers go through the building and order people to leave at once. [Washington Post, 9/12/2001; CNN, 9/11/2002]
Reports of Plane Approaching the Capitol - The evacuation appears to be in response to reports of a plane heading toward the Capitol. [Associated Press, 9/11/2001; CNN, 8/17/2002; Bamford, 2004, pp. 80-81] According to CNN congressional correspondent Dana Bash, “the Capitol Police were hearing, in their radio, that there was a plane—another plane in the air, likely headed for the Capitol.” [CNN, 9/11/2006] When a Capitol Police officer instructs Senate Majority Leader Tom Daschle (D-SD) to leave the building, he says: “We have word that an airplane is heading this way and could hit the building anytime. You need to evacuate.”
'Nothing Orderly' about Evacuation - However, there are problems with the evacuation. According to Daschle, “The fire alarm system, which was working in the nearby Senate office buildings, was never activated in the Capitol, so there were people who weren’t aware that an evacuation was taking place.” Also, some individuals are reluctant to leave. [Daschle and D'Orso, 2003, pp. 109-110] Rep. Bob Stump (R-AZ) will recall: “They tried to throw me out three times, but they didn’t succeed. I figured I was safer in the building than out on the street.” [Associated Press, 9/11/2001] Daschle will recall that there is “nothing orderly” about the evacuation. Outside the building “No one knew what to do or where to go. People congregated on the grass and in the parking lot. Senators and staff were mixed in with tourists, all staring up at the sky, wondering what might be headed our way.” [Daschle and D'Orso, 2003, pp. 110] CNN will report, “[S]ome of the most high ranking officials in the United States government were just kind of scattered around this area without a gathering point.” [CNN, 9/11/2006]
Sergeant at Arms Concerned over Poor Security - Al Lenhardt, the Senate’s sergeant at arms, will later say how alarmed he was “to see members of Congress and their staffs mixed in with visitors and passersby wandering in the open around the Capitol grounds. One of the tactics that terrorists have been known to employ is to create a diversion to move their intended target to the area where the actual attack will take place. Al imagined a bomb or gunfire erupting right there on the lawn outside the Capitol.” [Daschle and D'Orso, 2003, pp. 111] Eventually, many of the members of Congress go to the Capitol Police headquarters, which then serves as their command center for the day (see (9:55 a.m. and After) September 11, 2001 and (10:00 a.m.-6:30 p.m.) September 11, 2001). [CNN, 9/11/2002; Daschle and D'Orso, 2003, pp. 112]

Entity Tags: Al Lenhardt, Robert Lee Stump, US Capitol Police, Tom Daschle

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Doug Davis.Doug Davis. [Source: Federal Aviation Administration]John White, a manager at the FAA’s Command Center, suggests to Doug Davis, the special assistant for technical operations in air traffic services at FAA headquarters, that fighter jets should be launched in response to Flight 93. However, FAA headquarters is apparently unable to act on this suggestion. [Federal Aviation Administration, 10/21/2002; 9/11 Commission, 7/24/2004, pp. 29; Canadian Broadcasting Corporation, 9/10/2006] In the last few minutes, the Command Center has warned headquarters that Flight 93 is “29 minutes out of Washington” and approaching the city (see 9:41 a.m.-9:48 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 44]
Command Center Asks about Launching Fighters - Davis now tells White, “They’re pulling Jeff [Griffith, the FAA’s deputy director of air traffic] away to go talk about United 93.” White asks, “Uh, do we want to think, uh, about scrambling aircraft?” Davis replies, “Oh, God, I don’t know.” White says, “Uh, that’s a decision somebody’s gonna have to make probably in the next 10 minutes.” However, Davis only responds, “Uh, ya know everybody just left the room.” [Federal Aviation Administration, 10/21/2002; 9/11 Commission, 7/24/2004, pp. 29] This conversation takes place 13 minutes after the FAA’s Cleveland Center asked the Command Center whether anyone had asked the military to launch fighter jets to intercept Flight 93 (see (9:36 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 40]
Person Who Could Request Fighters Is Unavailable - Apparently there is only one person at FAA headquarters who is authorized to request military assistance, and Ben Sliney, the Command Center’s national operations manager, is told that no one can find him. Sliney will later recount: “I said something like, ‘That’s incredible. There’s only one person. There must be someone designated or someone who will assume the responsibility of issuing an order, you know.’ We were becoming frustrated in our attempts to get some information. What was the military response?” [Canadian Broadcasting Corporation, 9/10/2006] This lack of response to Flight 93 contrasts with the FAA’s earlier reaction to Flight 11, when Boston Center air traffic controllers contacted NORAD’s Northeast Air Defense Sector (NEADS) themselves (see (8:37 a.m.) September 11, 2001), and even called military bases directly (see 8:34 a.m. September 11, 2001 and (8:34 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 20]

Entity Tags: Ben Sliney, John White, Doug Davis, Federal Aviation Administration

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Judd Gregg.Judd Gregg. [Source: US Congress]Laura Bush, the president’s wife, and her entourage stay in the office of Senator Judd Gregg (R-NH) as they wait for the Secret Service emergency response team to arrive and take them away from Capitol Hill. Bush and those with her in the Russell Senate Office Building headed to Gregg’s office after they learned of the attack on the Pentagon and Bush’s Secret Service agents told them to go to the basement (see (9:45 a.m.-9:50 a.m.) September 11, 2001). (Gregg’s office is on a lower floor of the building, though whether it is in the basement is unclear.)
First Lady Unable to Contact Daughters - From Gregg’s office, Bush tries calling her daughters, Barbara and Jenna, who are both at university. [Bush, 2010, pp. 200] She is unable to reach them at this time. According to journalist and author Christopher Andersen, she is told that “they had both already been hustled off to what the Secret Service called ‘secure locations.’” [Newsweek, 12/3/2001; Andersen, 2002, pp. 6]
First Lady and Senator Talk about Families - The first lady then sits with Gregg, who is a longtime Bush family friend, and, she will later recall, they talk “quietly about our families and our worries for them, and the overwhelming shock we both felt.” [New York Times, 10/4/2004; Bush, 2010, pp. 200] Senator Edward Kennedy (D-MA), who is also in Gregg’s office at this time, will recall, “We kept the television set off and simply talked for a while.” [Kennedy, 2009, pp. 492]
Reporters Cannot Travel with First Lady - Noelia Rodriguez, the first lady’s press secretary, is worried about the pool reporters who are with them. She will describe, “We put them all in a room,” but Bush’s Secret Service agents tell her, “We have to leave here and we can’t take [the pool reporters] with us.” Laurence McQuillan, of USA Today, reassures Rodriguez, telling her, “Don’t worry about us.” [National Journal, 8/31/2002] Bush remains in Gregg’s office until members of the Secret Service, including the emergency response team, collect her from there (see (Shortly After 10:00 a.m.) September 11, 2001). [Bush, 2010, pp. 200] She and her staff leave the Russell Senate Office Building at around 10:10 a.m., and are then driven to a “secure location” (see (10:10 a.m.-10:55 a.m.) September 11, 2001). [National Journal, 8/31/2002]

Entity Tags: Jenna Bush, Barbara Pierce Bush, Noelia Rodriguez, US Secret Service, Larry McQuillan, Laura Bush, Edward M. (“Ted”) Kennedy, Judd Gregg

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Ronald Bucca.
Ronald Bucca. [Source: Public domain]Two firefighters climbing up the South Tower, Orio Palmer and Ronald Bucca, have reached its 78th floor, the lower end of the impact zone where Flight 175 hit. [New York Times, 8/4/2002] They are just two floors below the level where, minutes later, its collapse initiates. [Federal Emergency Management Agency, 5/1/2002, pp. 2-34] Over radio, Palmer tells firefighter Joseph Leavey, “We’ve got two isolated pockets of fire. We should be able to knock it down with two lines.” [Dwyer and Flynn, 2005, pp. 206] The fact that they reached so high up the tower only comes to light almost a year later, when a tape of radio communications from 9/11 is made public (see August 4, 2002). The New York Times will report “[N]owhere on the tape is there any indication that firefighters had the slightest indication that the tower had become unstable or that it could fall.” [New York Times, 11/9/2002] Palmer’s communication appears to contradict claims that “extreme fires” contributed to the tower’s collapse. [BBC, 9/13/2001; New York Times, 10/20/2004] Ronald Bucca, a Special Forces veteran, had actually conducted his own private research into Islamic militancy following the 1993 WTC bombing. He’d even taken time, in 1996, to attend the beginning of the trial of Ramzi Yousef, a mastermind of the bombing (see September 5, 1996). [Lance, 2003, pp. 180-183, 333-334]

Entity Tags: World Trade Center, Orio Palmer, Ronald Bucca

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The National Security Agency (NSA) reportedly intercepts a phone call from one of bin Laden’s operatives in Afghanistan to a phone number in the Republic of Georgia. The caller says he has “heard good news” and that another target is still to come (presumably, the target Flight 93 is intended to hit). [CBS News, 9/4/2002] The caller is also supposed to say that the attackers are following through on “the doctor’s program.” This is said to be a reference to al-Qaeda’s number two leader, Ayman al-Zawahiri, who has a doctorate in medicine. [New Yorker, 9/9/2002] Since the 9/11 crisis began, NSA translators have been told to focus on Middle Eastern intercepts and translate them as they are received instead of oldest first, as is the usual practice. This call is translated in the next hour or two, and Defense Secretary Rumsfeld hears about it just after noon. [CBS News, 9/4/2002; Bamford, 2004, pp. 54]

Entity Tags: Ayman al-Zawahiri, Al-Qaeda, National Security Agency, Donald Rumsfeld

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

President Bush on the phone during the flight from Sarasota to Barksdale Air Force Base.President Bush on the phone during the flight from Sarasota to Barksdale Air Force Base. [Source: White House]President Bush and his staff have difficulty communicating with colleagues in Washington, DC, while they are traveling on Air Force One, after the plane takes off from Sarasota-Bradenton International Airport (see 9:54 a.m. September 11, 2001). [Northwest Indiana Times, 9/22/2002; Canadian Broadcasting Corporation, 9/10/2006; Politico Magazine, 9/9/2016] Bush had problems calling his colleagues at the White House while he was being driven to the airport, after leaving the Emma E. Booker Elementary School in Sarasota, Florida, at around 9:35 a.m. (see (9:34 a.m.-9:43 a.m.) September 11, 2001). [9/11 Commission, 6/17/2004; Canadian Broadcasting Corporation, 9/10/2006]
Air Force One Should Have 'Outstanding Communications' - He ought to have more success after he boards Air Force One, at around 9:45 a.m. (see (9:43 a.m.) September 11, 2001), since the plane has state-of-the-art communications systems. [Inside the White House, 9/1998; Hardesty, 2003, pp. 167] Its capabilities are “just as good as the communications from the Oval Office in terms of [the president] being able to call, in a secure way, the secretary of defense, the secretary of state, the generals that might have to fight a war, or the vice president or… the national security adviser,” White House chief of staff Andrew Card will later comment. The plane has the “capacity to have… outstanding communications,” he will say. [White House, 8/12/2002]
Communications Systems Are 'All Jammed' - However, Bush and his staff have great difficulty sending and receiving information about the day’s events while they are on Air Force One. [Northwest Indiana Times, 9/22/2002] The “multiple [communications] systems—commercial and terrestrial systems” on the plane are “all jammed,” according to Master Sergeant Dana Lark, superintendent of communications. Lark actually wonders, “Did someone sabotage our comms?” [Politico Magazine, 9/9/2016]
Bush Has Problems Communicating with Vice President Cheney - Bush finds that his calls are successful only intermittently. [Canadian Broadcasting Corporation, 9/10/2006] Attempts are made to establish an open line with Vice President Dick Cheney and National Security Adviser Condoleezza Rice, who are at the White House, but the line keeps dropping. [Bush, 2010, pp. 131] “It was absolutely stunning, standing next to the president as he was talking to the vice president, then holding the phone off his ear because it cut off,” White House press secretary Ari Fleischer will comment. [Politico Magazine, 9/9/2016] At one point, Bush pounds his desk in frustration and shouts: “This is inexcusable. Get me the vice president.” [CBS News, 9/11/2002] He also has difficulty reaching his wife, Laura, since the line keeps dropping when he tries to call her. He eventually talks to her shortly before 11:45 a.m., when Air Force One is approaching Barksdale Air Force Base in Louisiana (see (Shortly Before 11:45 a.m.) September 11, 2001). [Bush, 2010, pp. 132]
Officials in Washington Are Unable to Call the Plane - Some key individuals in Washington are unsuccessful when they try calling Air Force One. Scott Heyer, a communications officer in the White House Situation Room, is unable to contact the plane while it is flying from Sarasota to Barksdale Air Force Base, even when he tries calling its satellite phone (see 9:54 a.m.-11:45 a.m. September 11, 2001). [9/11 Commission, 3/16/2004] And White House counselor Karen Hughes is unable to reach the president when she tries calling him while he is airborne (see (Between 10:31 a.m. and 11:45 a.m.) September 11, 2001). [Washington Post, 1/27/2002; NBC, 4/4/2004]
Bush Has His First Teleconference Hours after Leaving Sarasota - As a result of his problems communicating from the plane, Bush will hold his first teleconference with his principal advisers at around 3:15 p.m. (see (3:15 p.m.) September 11, 2001)—more than five hours after he takes off from Sarasota—after he arrives at Offutt Air Force Base in Nebraska, where there is sophisticated communications equipment (see 2:50 p.m. September 11, 2001). [Northwest Indiana Times, 9/22/2002; Business Week, 11/4/2002; 9/11 Commission, 7/24/2004, pp. 326] By that time, the communication problems will apparently have started to ease. Lark will recall that as Air Force One is flying to Offutt, “some of the commercial systems finally began to become available” and she actually receives a call from her chief. [Politico Magazine, 9/9/2016]
Good Communications Are 'Critical' for the President - Bush’s communication problems may have a significant impact on the government’s ability to respond to the terrorist attacks. Thomas Kean, the chairman of the 9/11 Commission, will explain why the president’s ability to communicate during a crisis is so important, saying, “In the case of any kind of attack in the United States, what you’re supposed to do is get the president off the ground and Air Force One then becomes the command center.” Once he is airborne, the president is “commanding the forces of the United States from the air,” Kean will say. [Canadian Broadcasting Corporation, 9/10/2006] “The president literally can’t function in his constitutional role unless he can communicate, so [good communications are] absolutely critical,” Lieutenant Colonel Thomas Herman, a senior presidential communications officer, will similarly comment. [Marist Magazine, 10/2002] The president “is the only one who can give certain orders that need to be given,” Kean will note. [Canadian Broadcasting Corporation, 9/10/2006] However, Mark Rosenker, director of the White House Military Office, will claim that the communication problems have only a limited impact. “[F]or the most part I believe the president had the ability to do what was necessary to be in control and have command of his forces, and talk with his national security structure,” he will say. [White House, 8/29/2002]
Communications Systems Are Supposedly 'Saturated' - Lark will learn at a later date that the communication problems occur because, she will say, “the commercial systems were all just saturated.” [Politico Magazine, 9/9/2016] Rosenker will similarly suggest that the problems may be partly due to the fact that communications from Air Force One “have to get through a regular telephone network,” and when there is a crisis, the increased volume of communications “jam and overuse the structure.” [White House, 8/29/2002] On top of their problems making and receiving calls, Bush and his staffers have difficulty monitoring the television coverage of the attacks while they are airborne, because the reception on the plane is poor and intermittent (see (9:54 a.m.-6:54 p.m.) September 11, 2001). [CBS News, 9/11/2002; Northwest Indiana Times, 9/22/2002; Politico Magazine, 9/9/2016]

Entity Tags: Thomas Kean, Condoleezza Rice, Ari Fleischer, Thomas Herman, Scott Heyer, Andrew Card, Mark Rosenker, Dana Lark, Richard (“Dick”) Cheney, George W. Bush, Laura Bush, Karen Hughes

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Acting Chairman of the Joint Chiefs of Staff Richard Myers enters the National Military Command Center (NMCC) within the Pentagon, though exactly when this happens remains unclear. According to his own statements, he was on Capitol Hill, in the offices of Senator Max Cleland (D-GA), from just before 9:00 a.m. until around the time the Pentagon was hit. He’d then headed back to the Pentagon (see Shortly Before 9:00 a.m. September 11, 2001 and (Shortly After 9:37 a.m.) September 11, 2001). [Armed Forces Radio And Television Service, 10/17/2001; MSNBC, 9/11/2002; Council on Foreign Relations, 6/29/2006] According to the 9/11 Commission, Myers joins the air threat conference call from the NMCC at “shortly before 10:00.” [9/11 Commission, 7/24/2004, pp. 38] But the American Forces Press Service reports that he arrives at the NMCC “about 15 minutes” before Secretary of Defense Donald Rumsfeld (who arrives around 10:30), meaning at about 10:15 a.m. [American Forces Press Service, 9/8/2006] Rumsfeld claims that, as he enters the NMCC, Myers has “just returned from Capitol Hill.” [9/11 Commission, 3/23/2004] Cleland verifies that Myers was with him on Capitol Hill until around the time of the Pentagon attack. [CNN, 11/20/2001; Atlanta Journal-Constitution, 6/16/2003] But counterterrorism “tsar” Richard Clarke claims that Myers has been taking part in a video conference since shortly after the second attack on the WTC, and has been visible on the Pentagon screen (see (9:10 a.m.) September 11, 2001 and 9:28 a.m. September 11, 2001), thereby implying Myers has been at the Pentagon all along. [Clarke, 2004, pp. 3 and 5] Myers tells the 9/11 Commission, “After I reached the National Military Command Center (NMCC), I asked questions to determine where Secretary Rumsfeld was, how the FAA was handling airborne flights, and the status of fighters prepared to intercept any hijacked aircraft inbound to Washington.” [9/11 Commission, 6/17/2004 pdf file]

Entity Tags: Richard B. Myers, National Military Command Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Members of New York Police Department’s elite Emergency Service Unit (ESU) are given an order that means they have to get out of the World Trade Center or delay entering it and consequently many of them will avoid being killed when the South Tower collapses, at 9:59 a.m. [Keegan and Davis, 2006, pp. 101-102; Appel, 2009, pp. 112-113] The ESU is a highly trained organization comprised of first response rescuers. [City of New York, 6/29/2002] Its members respond to situations that require the most specialized training, such as hostage taking and water rescue, and use the most advanced equipment. [Keegan and Davis, 2006, pp. 101]
Officers Are Ordered to Come Down from the WTC - Inspector Ronald Wasson, commanding officer of the ESU, earlier on divided his officers into four teams of five or six men and then sent two teams into each of the Twin Towers to assist the rescue operation. [New York Daily News, 11/11/2001] But now, ESU commanders give the order for the unit’s members to “go tactical.” This means the officers in the towers have to come out of the buildings and go to the unit’s SWAT (special weapons and tactics) vans; put on their BDU (battle dress uniform) suits, flak jackets, and Kevlar helmets; and arm themselves with heavy weapons and assault rifles.
Commander Thinks Terrorists Might Attack the First Responders - The decision to order ESU officers to go tactical is made by Wasson, according to a book by Lieutenant William Keegan of the Port Authority Police Department. [Keegan and Davis, 2006, pp. 101-102] Wasson is currently assembled with a number of other ESU officers outside the Twin Towers, at the corner of West and Vesey Streets. [Appel, 2009, pp. 68] He decides that ESU officers should go tactical due to his concern that armed terrorists might attack the first responders at the WTC. He is “worried that with all his personnel inside the buildings, he [has] no way to protect the cops, firefighters, or civilians from the kind of low-intensity warfare—snipers, automatic weapons, car bombs, hostage situations—he [is] sure [will] follow the attack,” Keegan will write. He believes it is the responsibility of the New York Fire Department to deal with the fires in the Twin Towers, while the Police Department should be preparing for what might happen next. Many ESU members will come out of the towers after receiving the order to go tactical, according to Keegan. [Keegan and Davis, 2006, pp. 101-102]
Order Is Given after an Officer Hears of the Pentagon Attack - However, according to author Anthea Appel, the order to go tactical is made by Sergeant Tom Sullivan, another ESU officer. Sullivan is currently at the corner of West and Vesey Streets along with Wasson, getting ready to take two teams into the WTC. At 9:56 a.m., after hearing over his radio about the attack on the Pentagon, which occurred at 9:37 a.m. (see 9:37 a.m. September 11, 2001), he exclaims, “Screw rescue!” He then pulls his men back and announces that all ESU teams will be “going in tactical,” according to Appel. “I want heavy vests, helmets, rifles, and machine guns,” he says. In response to his announcement, ESU officers start taking off their rescue gear and putting on combat gear. They take off their safety helmets and replace them with ballistic helmets. They take off their air tanks, unbuckle their Roco harnesses, and put on more body armor over their bulletproof vests. They also unlock their gun bins and take out shotguns, submachine guns, and assault rifles. Some officers grumble under their breath, annoyed at being held back. “They didn’t like wasting time fiddling around with equipment,” Appel will comment, “and this sudden switch interrupted their adrenaline momentum.” They will be in the middle of changing into their combat gear when the South Tower collapses (see 9:59 a.m. September 11, 2001). [Appel, 2009, pp. 112-113]
Order Is Wrong but Saves Lives - The order to go tactical will turn out to be mistaken as there are no attacks by armed terrorists on the first responders at the WTC. However, as a result of it being issued, numerous ESU members will be outside the Twin Towers instead of inside the buildings when the South Tower comes down and many of them will therefore avoid being killed in the collapse. While 14 ESU members will die in the WTC collapses, a far greater number will survive, Keegan will write, “because Wasson’s order pulled them out of the towers and saved their lives.” [Keegan and Davis, 2006, pp. 102] One ESU member, Detective Frank DeMasi, will conclude that Sullivan “definitely saved his life when he made that last-minute decision to switch from rescue to tactical mode,” according to Appel, since the delay while they changed into their combat gear “kept DeMasi and his teammates from walking into the South Tower before it collapsed.” [Appel, 2009, pp. 265-266]

Entity Tags: New York City Police Department, Ronald Wasson, Frank DeMasi, Tom Sullivan

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

James Nieckarz.James Nieckarz. [Source: Maryknoll Mission Archives]Police officers order members of the public to get away from the World Trade Center, telling them the Twin Towers are in danger of collapsing. Shanthy Nambiar, a reporter for BridgeNews in New York, is standing on Vesey Street, beneath Building 7 of the WTC. She hears someone shout, “You guys shouldn’t be in this area.” She will later recall, “Police officers ordered people to start fleeing the area, saying the towers were in danger of collapse.” She runs north one block and then sees the South Tower coming down (see 9:59 a.m. September 11, 2001). [Casey, 2001, pp. 156] Priest Father James Nieckarz is also standing outside Building 7 around this time. He will recall that a couple of police officers come along, shouting out to everyone on the street: “Everyone run to the north. The tower is shaking and may come down.” Nieckarz goes around Building 7 and then, as he is walking north, hears “a loud rumbling roar” behind him as the South Tower collapses. [Salon, 9/12/2001; United States Conference of Catholic Bishops, 9/2003, pp. 15] Why the police officers encountered by Nambiar and Nieckarz believe the Twin Towers are in danger of collapsing is unclear. Although a New York City Police Department (NYPD) helicopter has reported “large pieces” falling from the South Tower (see (9:49 a.m.) September 11, 2001), the 9/11 Commission Report will state, “Prior to 9:59, no NYPD helicopter pilot predicted that either tower would collapse.” [9/11 Commission, 7/24/2004, pp. 304]

Entity Tags: Shanthy Nambiar, James Nieckarz, New York City Police Department

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The South Tower of the World Trade Center collapses.The South Tower of the World Trade Center collapses. [Source: Associated Press]The South Tower of the World Trade Center tilts to the southeast and then collapses. It was hit by Flight 175 at 9:03 a.m., 56 minutes earlier (see 9:03 a.m. September 11, 2001). [Washington Post, 9/12/2001; New York Times, 9/12/2001; MSNBC, 9/22/2001; USA Today, 12/20/2001; Associated Press, 8/21/2002; ABC News, 9/11/2002; National Institute of Standards and Technology, 9/2005, pp. 44] The first sign of the collapse is visible on floor 82. [National Institute of Standards and Technology, 9/2005, pp. 87] The angle of the tilt will be disputed after 9/11 (see September-November 2005), as will the time it takes the towers to fall to the ground (see September 12, 2001-September 2005). [Scientific American, 10/9/2001; Eagar and Musso, 12/2001; PBS Nova, 5/2002; National Institute of Standards and Technology, 8/30/2006]

Entity Tags: World Trade Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Twenty minutes after the 9/11 attacks in New York (see 8:46 a.m. September 11, 2001 and 9:03 a.m. September 11, 2001) and Washington (see 9:37 a.m. September 11, 2001), a bomb truck is stationed in downtown Oklahoma City, in preparation for any potential bombing related to the 1995 Oklahoma City bombing (see 8:35 a.m. - 9:02 a.m. April 19, 1995). Additionally, an Oklahoma County Sheriff’s Department command post is activated where convicted bombing conspirator Terry Nichols (see September 5, 2001) is being held. [The Oklahoman, 4/2009]

Entity Tags: Terry Lynn Nichols

Timeline Tags: Complete 911 Timeline, US Domestic Terrorism

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