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Context of 'Summer 2001: Pentagon’s Police Force Holds Various, Unknown Emergency Drills'

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Military medical personnel tend to simulated victims during the exercise ‘Cloudy Office.’ Military medical personnel tend to simulated victims during the exercise ‘Cloudy Office.’ [Source: Renee Sitler / US Air Force]A training exercises is held in which hundreds of personnel from the military and other government agencies practice their response to a terrorist attack at the Pentagon involving chemical weapons. The exercise, which lasts about 10 hours, is called “Cloudy Office,” and is run by the Defense Protective Service (DPS)—the law enforcement agency that guards the Pentagon—and the Office of the Secretary of Defense. Over 500 people from federal, state, and local agencies take part. [BBC, 5/31/1998; American Forces Press Service, 6/9/1998; Goldberg et al., 2007, pp. 151]
Scenario Involves Terrorists Taking Pentagon Staffers Hostage - Cloudy Office is based around a scenario in which nine pro-Iraqi terrorists, armed with pistols and shotguns, split off from a group of tourists at the Pentagon, burst into Secretary of Defense William Cohen’s office, and take Cohen’s staff hostage. The mock terrorists have with them a gallon jug of liquid simulating sarin, a liter bottle of diluted sarin, and an explosive device. They threaten to release the sarin—a lethal nerve gas—if their demands are not met. Someone accidentally knocks over the jug in the confusion, thereby releasing lethal fumes throughout the Pentagon. Hazardous material teams from local fire departments arrive at the scene and set up decontamination facilities, and military medical personnel set up triage units to treat potential sarin victims. Meanwhile, members of the DPS go into the Pentagon to negotiate with the mock terrorists. Eventually the mock terrorists release the hostages and surrender. [Tulsa World, 5/31/1998; Washington Post, 5/31/1998; American Forces Press Service, 6/9/1998] Twenty-six people are killed and 100 contaminated by the sarin gas in the scenario, with the mock victims being played by military employees. [CNN, 5/30/1998; American Forces Press Service, 6/9/1998; Goldberg et al., 2007, pp. 151]
Pentagon Is Seen as a Potential Terrorist Target - Cloudy Office has been four months in the planning and is by far the largest exercise of its kind to be held in metropolitan Washington, DC. [Washington Post, 5/31/1998; American Forces Press Service, 6/9/1998] It was prompted partly by the 1995 sarin gas attack on the Tokyo subway system by the Japanese Aum Shinrikyo doomsday cult, which killed 12 commuters. [CNN, 5/30/1998; Washington Post, 5/31/1998; Goldberg et al., 2007, pp. 151] It is part of an effort to improve America’s ability to respond to incidents involving chemical, biological, or nuclear weapons. The Pentagon was selected as the location for the exercise because, as an international symbol of the United States military, it is considered a plausible terrorist target, according to John Jester, chief of the DPS. Agencies that participate include the Office of the Secretary of Defense; the Army Pentagon Medical Facility; the Washington Metropolitan Strike Force; the FBI; Arlington County, Virginia, fire and rescue departments; hazardous material teams; and the Virginia Office of Public Health. [Tulsa World, 5/31/1998; American Forces Press Service, 6/9/1998]

Entity Tags: Defense Protective Service, Cloudy Office, Washington Metropolitan Strike Force, Virginia Office of Public Health, Arlington County Fire Department, US Department of the Army, John Jester, Office of the Secretary of Defense, Federal Bureau of Investigation

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Employees of the Port Authority of New York and New Jersey, which owns and operates the World Trade Center, and the New York City Fire Department (FDNY) take part in training exercises that simulate major fires on upper floors of the WTC. [Newsday, 11/12/2001; 9/11 Commission, 11/3/2003; 9/11 Commission, 5/18/2004 pdf file]
bullet On June 6, 1999, members of the Port Authority Police Department (PAPD) and the FDNY participate in an exercise that simulates a five-alarm, full-floor fire on the 92nd floor of the WTC’s South Tower. The exercise, held early on a Sunday morning, makes use of smoke machines, lighting, and mannequins, to create a realistic environment for participants. [9/11 Commission, 5/18/2004 pdf file]
bullet In September 2000, the Port Authority and the FDNY conduct a similar exercise on the empty 93rd floor of one of the Twin Towers (the particular tower is unstated). Like the June 1999 exercise, it is held on a Sunday morning, simulates a five-alarm fire, and uses smoke machines to make it more realistic. Alan Reiss, the director of the Port Authority’s World Trade Department, will later recall: “It was a major full-floor high-rise fire. It was a full-scale fire simulation.” Five FDNY engine companies take part. The exercise is videotaped and elevators are unavailable while it is taking place. [Newsday, 11/12/2001]
bullet At some point in the summer of 2001, the Port Authority and 30 FDNY companies train for a five-alarm fire on the 90th floor of the South Tower. Fire safety directors working for OCS Security, which holds the fire safety contract for the WTC, also take part in the exercise. [9/11 Commission, 11/3/2003]
The PAPD holds “annual tabletop drills involving both police and the civilian management at the World Trade Center,” to exercise the emergency response plans for the WTC, according to Reiss. These drills are developed by PAPD specialists, Reiss will say, and other agencies besides the Port Authority—such as the FDNY—can participate. [9/11 Commission, 5/18/2004 pdf file] However, despite being recommended in 1993 to train for the event of a plane hitting the WTC (see (March 29, 1993)), the Port Authority conducts no exercises simulating that scenario in the subsequent eight years before 9/11. [Newsday, 11/12/2001] Whether the Port Authority held exercises simulating large fires on the upper floors of the WTC before 1999 is unclear.

Entity Tags: New York City Fire Department, World Trade Center, OCS Security, Port Authority Police Department, Port Authority of New York and New Jersey, Alan Reiss

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Over the 12 months preceding September 11, the Army’s DiLorenzo Tricare Health Clinic (DTHC) at the Pentagon works to develop its mass casualty (MASCAL) plan. This work will significantly and fortuitously help the clinic when it has to implement the plan in response to the Pentagon attack on 9/11. Major Lorie Brown, the chief nurse at the DTHC, is the chairperson for the DiLorenzo Action Response Team (DART). As she will later recall, over this 12-month period, the DART team works “on developing that [MASCAL] plan, really creating a whole new plan. We sat down and met on numerous occasions with the Air Force clinic [also based in the Pentagon], civilian EMS [Emergency Medical Services], Pentagon and [Department of Defense] hierarchy, DPS [the Defense Protective Service], and with the other civilian medical agencies.” They work through various issues, such as “what would happen in the event of a MASCAL, what each of our roles would be.” The DART team, Brown says, participates “in several large tabletop exercises with these external bodies, to include FEMA [the Federal Emergency Management Agency] and the others I just mentioned. We even did our own internal exercise where we made up the scenario of a plane crashing into the building.” [Marble and Milhiser, 9/2004, pp. 7] This “internal exercise” is likely a reference to an exercise held by the DTHC in May 2001 (see May 2001). [US Department of Health and Human Services, 7/2002, pp. B17 pdf file] Another exercise Brown participates in over this period is the Pentagon Mass Casualty Exercise in October 2000 (see October 24-26, 2000), which also includes a scenario of a plane hitting the Pentagon. [MDW News Service, 11/3/2000] Brown will later credit this work developing the MASCAL plan as being of great benefit when the Pentagon is hit on 9/11, and the plan is initiated (see Soon after 9:37 a.m. September 11, 2001). She will say: “[O]ur planning truly made such a huge difference on that day. Our commander had the foresight to focus on MASCAL prep and gave us the time and budget to really revamp our old MASCAL plan. I can’t say enough about how critical this was to our success.” [Marble and Milhiser, 9/2004, pp. 7]

Entity Tags: DiLorenzo Tricare Health Clinic, Lorie Brown, DiLorenzo Action Response Team

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A plane crash is simulated inside the cardboard courtyard of a model Pentagon.A plane crash is simulated inside the cardboard courtyard of a model Pentagon. [Source: Dennis Ryan, MDW News Service]Pentagon and Arlington County emergency responders assemble in the Office of the Secretary of Defense conference room in the Pentagon for a mass casualty exercise (“MASCAL”). The exercise involves several mock-scenarios. One is of a commercial airliner crashing into the Pentagon and killing 341 people, while two others are a terrorist attack at the Pentagon’s subway stop and a construction accident. The plane crash exercise is conducted using a large-scale model of the Pentagon with a model airplane literally on fire in the central courtyard of the building. An Army medic who participates calls it “a real good scenario and one that could happen easily,” while a fire chief notes: “You have to plan for this. Look at all the air traffic around here.” [MDW News Service, 11/3/2000; Mirror, 5/24/2002; United Press International, 4/22/2004; 9/11 Commission, 7/24/2004, pp. 314]

Entity Tags: Pentagon, US Department of Defense

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The Army’s DiLorenzo Tricare Health Clinic (DTHC) and the Air Force Flight Medicine Clinic, both housed within the Pentagon, hold a tabletop exercise along with Arlington County Emergency Medical Services. The scenario practiced for is of an airplane crashing into the Pentagon’s west side—the same side as is impacted in the attack on 9/11. [US Department of Health and Human Services, 7/2002, pp. B17 pdf file; Goldberg et al., 2007, pp. 23 and 107] Reportedly, the purpose of the exercise is “to fine-tune their emergency preparedness.” [US Medicine, 10/2001] According to US Medicine newspaper, the plane in the scenario is a hijacked Boeing 757. [US Medicine, 1/2002] (Flight 77, that targets the Pentagon on 9/11, is a 757. [New York Times, 9/13/2001] ) But a federally funded report on the response to the Pentagon attack says it is a commuter airplane. [US Department of Health and Human Services, 7/2002, pp. B17 pdf file] The Defense Department’s own book about the Pentagon attack says the plane in this exercise is a twin-engine aircraft (757s, like Flight 77, are twin-engine aircraft), but that it crashes into the Pentagon by accident in the scenario. [New York Times, 9/13/2001; Goldberg et al., 2007, pp. 107] The idea of a plane hitting the Pentagon was suggested by Colonel John Baxter, the commander of the Air Force Flight Medicine Clinic, who has often been reminded that the Pentagon is on the flight path of nearby Reagan National Airport. The scenario was approved by Air Force Surgeon General Paul Carlton Jr. [Goldberg et al., 2007, pp. 107 and 109] Baxter and Col. James Geiling, the commander of the DTHC, later say this exercise prepares them well to respond to the Pentagon attack on 9/11. For example, the Air Force Flight Medicine Clinic retools its trauma packs as a result. [US Medicine, 10/2001] And, due to the exercise, staffers of both clinics will wear special blue vests on 9/11 labeled “physician,” “nurse,” or “EMT,” to allow for easy identification. [Uniformed Services University, 1/2002 pdf file] Paul Carlton will say, “We learned a lot from that exercise and applied those lessons to September 11.” [Murphy, 2002, pp. 222] And Major Lorie Brown, the chief nurse of the DTHC, who leads the exercise, will later recall, “The training made a huge difference” on 9/11. [Nursing Spectrum, 9/24/2001] The two Pentagon clinics routinely hold mass casualty tabletop exercises. The scenario changes for each drill. [Goldberg et al., 2007, pp. 107]

Entity Tags: Air Force Flight Medicine Clinic, Arlington County Emergency Medical Services, John Baxter, Lorie Brown, Paul Carlton, DiLorenzo Tricare Health Clinic, James Geiling, Pentagon

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The Pentagon’s police force, the Defense Protective Service (DPS), conducts emergency drills throughout summer 2001. Some members of the DPS subsequently assist in directing rescue efforts at the Pentagon on 9/11. [Los Angeles Times, 9/13/2001]

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Fire truck parked outside the Pentagon.Fire truck parked outside the Pentagon. [Source: Jon Culberson]Preparations are underway at the Pentagon heliport, located about 150 feet from the west side of the building, for the expected arrival of President Bush at around midday. Bush had left from the Pentagon the previous day for his visit to Florida. He occasionally uses the Pentagon heliport rather than the White House grounds when going by helicopter to and from Air Force One at Andrews Air Force Base. [Goldberg et al., 2007, pp. 64] The White House grounds are unavailable because the annual Congressional picnic is scheduled to take place there this afternoon. The White House hosts this event for members of Congress and select staffers; around 1,200 guests are due to attend, until the attacks lead to it being canceled. [Scripps Howard News Service, 9/11/2001; Scheib and Friedman, 2007, pp. 254-255; Hayes, 2007, pp. 344] Three firefighters from the fire department at nearby Fort Myer had arrived at the Pentagon at around 7:30 a.m. to man the fire station next to the heliport. [Newsweek, 9/28/2001; Journal of Emergency Medical Services, 4/2002, pp. 22 pdf file; Goldberg et al., 2007, pp. 65] “Every day they have an aircraft flying, we’re there,” firefighter Alan Wallace will later explain. [Pentagram, 9/14/2001] Wallace decides to pull the fire truck out of the fire station and place it in a position more accessible to the heliport landing pad. [First Due News, 4/17/2003] The truck is equipped with the special chemical foam used in fighting jet fuel fires. [Goldberg et al., 2007, pp. 65] Wallace parks it about 15 feet from the Pentagon’s west wall, facing toward the landing pad. Wallace will recall that with many vehicles—belonging to the Secret Service and other agencies—expected to be around for the president’s arrival, he “wanted the crash truck out of the station and parked in a good location, for easy access to the heliport in case of an emergency.” [First Due News, 4/17/2003] When the Pentagon is hit at 9:37 a.m., the aircraft will crash into an area of the building next to the heliport (see 9:37 a.m. September 11, 2001). [USA Today, 9/12/2001; American Forces Press Service, 9/7/2006]

Entity Tags: Alan Wallace, George W. Bush

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Despite two attacks having occurred in New York, the threat level at the Pentagon is not raised. John Jester, the chief of the Defense Protective Service (DPS)—the law enforcement agency that guards the Pentagon—is in his office at the Pentagon. He had been unaware of the first WTC crash and only learned of it when his press officer, Glenn Flood, phoned about it at around 9:00 a.m. and asked him if he would be reacting. Jester switched on the TV in his office just in time to see the second tower hit, at 9:03 a.m. Even though he realizes that it is “obvious this was a terrible attack,” Jester later recalls that at this time, he is “thinking about what else we needed to do based on the attacks in New York, not having in my mind that it would happen here too.” [Murphy, 2002, pp. 243-244] Lieutenant Michael Nesbitt, who runs day-to-day operation in the DPS Communications Center on the first floor of the Pentagon, telephones Jester and asks if he knows about the crashes in New York. Jester instructs Nesbitt to send a message to the building’s Real Estate and Facilities Directorate, reassuring everyone that the Pentagon remains secure. Jester tells him that its Terrorist Force Protection Condition is staying at “Normal,” which means there is no present threat of terrorist activity. (The Terrorist Force Protection Condition—previously known as the Terrorist Threat Condition—ranges from Normal through four higher levels, from Alpha to Delta.) According to the Defense Department’s own book about the Pentagon attack, “No one in DPS received warning of a hijacked aircraft on its way to the Washington area.” Jester apparently will not order the threat level to be raised until shortly before 9:37, when the Pentagon is hit (see (Shortly Before 9:37 a.m.) September 11, 2001); at the time of the attack, the alert level will still be at Normal. [Goldberg et al., 2007, pp. 151-152]

Entity Tags: US Department of Defense, Michael Nesbitt, Pentagon, John Jester

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Alan Wallace.Alan Wallace. [Source: Michael Norris]A fire chief calls his firefighters who are manning the fire station at the Pentagon’s heliport, and warns them that there could be more attacks, and Washington could be a target. [First Due News, 4/17/2003; Creed and Newman, 2008, pp. 20-21] Chief Charles Campbell works with the fire department at Fort Myer, an army base 1.5 miles northwest of the Pentagon, which sends three of its firefighters each day to man the fire station at the Pentagon heliport. [Pentagram, 11/2/2001] Campbell calls the station to make sure his firefighters there—Alan Wallace, Mark Skipper, and Dennis Young—are aware of what is going on in New York. He tells them, “These were intentional acts of terrorism.” He speaks “to each of the three firefighters, making sure they [are] all on their toes and ready to respond to an unexpected incident.” Wallace will recall that Campbell “wanted to be sure we were aware of everything going on around the fire station.” Campbell says there could be more attacks, and that “If it had happened in New York, it could happen in Washington.” As Wallace recalls, Campbell says “Washington, DC could very well be a target and if that happened, our fire truck could be dispatched to an incident.” [First Due News, 4/17/2003; Creed and Newman, 2008, pp. 20-21] Yet, while Campbell believes an attack on Washington is likely, neither the Pentagon nor any government buildings in Washington will be evacuated before the Pentagon is hit at 9:37 (see Before 9:37 a.m. September 11, 2001 and Before 9:37 a.m. September 11, 2001). [CNN, 9/16/2001] The Fort Myer firefighters will narrowly escape suffering serious injuries when the Pentagon attack occurs (see 9:37 a.m. September 11, 2001). [Pentagram, 11/2/2001]

Entity Tags: Charles Campbell, Dennis Young, Alan Wallace, Mark Skipper

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Sergeant William Lagasse.Sergeant William Lagasse. [Source: Citizen Investigation Team]Several police officers and firefighters see the low-flying Flight 77 as it approaches the Pentagon and crashes. They quickly report this to their own agencies or to the Arlington County Emergency Communications Center (ECC), which is the focal point of all police and fire 911 calls for the county. [Goldberg et al., 2007, pp. 66]
bullet Arlington County Police Department Corporal Barry Foust is stopped at traffic lights less than two miles from the Pentagon, and spots the aircraft flying low, then sees a plume of smoke. [Goldberg et al., 2007, pp. 13] He immediately calls the ECC and calmly reports: “I think we just had an airplane crash east of here. Must be in the District area.” [Washington Post, 9/17/2001; Associated Press, 9/18/2001; US Department of Health and Human Services, 7/2002, pp. C6 pdf file]
bullet Police Motorcycle Officer Richard Cox is standing near a diner less than a mile from the Pentagon. Hearing a sudden roar, he turns and reportedly sees the plane “directly overhead… no more than a hundred feet off the ground.” [Vogel, 2007, pp. 427] He calls the ECC and reports, “It’s an American Airlines plane headed eastbound over the [Columbia] Pike, possibly headed for the Pentagon.” [Washington Post, 9/17/2001; Associated Press, 9/18/2001; US Department of Health and Human Services, 7/2002, pp. C6 pdf file]
bullet Fire Captain Steve McCoy and his crew are traveling north on Interstate 395 in ACFD Engine 101, for a training session in Crystal City. McCoy reportedly sees “a commercial airliner in steep descent, banking sharply to its right before disappearing beyond the horizon,” followed by “a tremendous explosion” and “a massive plume of smoke and fire.” He immediately radioes ECC and reports, “We got a plane down, it looks like in the Crystal City area by the 14th Street Bridge.” Being aware of the attacks on the World Trade Center, he advises that the FBI should be notified, as this is a possible terrorist attack. [US Department of Health and Human Services, 7/2002, pp. A4 pdf file; Goldberg et al., 2007, pp. 66]
bullet Officer Mark Bright of the Defense Protective Service (DPS)—the Pentagon’s police force—is manning the security booth at the Pentagon’s Mall entrance, when he hears a loud noise. He will recall: “I saw the plane at the Navy Annex area [a few hundred yards from the Pentagon]. I knew it was going to strike the building because it was very, very low—at the height of the street lights.” As soon as he sees it hit the Pentagon he radioes in his report of the attack, and then speeds in his police cruiser to the crash site, becoming the first officer there. [American Forces Press Service, 9/24/2001; Washington Post, 10/25/2001; Goldberg et al., 2007, pp. 152]
bullet Sergeant William Lagasse, also a member of the DPS, is filling up his patrol car at a gas station near the Pentagon. He recalls that he sees an “American Airlines 757… approximately 100 feet above the ground level, maybe 60 feet in front of me.” He watches the plane crash into the Pentagon. His first reaction is to call the DPS Communications Center and state, “An aircraft has just flown into the side of the building.” He then grabs his medical bag and dashes to the crash scene. [Washington Post, 10/25/2001; Library of Congress, 12/4/2001]
bullet Alan Wallace and Mark Skipper of the Fort Myer Fire Department are manning the fire station by the Pentagon heliport, and are outside checking their truck. Wallace glances up and sees the plane coming at them, and the two men then dive for cover (see 9:37 a.m. September 11, 2001). Wallace promptly radioes the fire department headquarters at Fort Myer, and reports that an airliner has hit the west side of the Pentagon. [Goldberg et al., 2007, pp. 65]
Partly due to these calls, many emergency responders quickly learn of the crash and are able to arrive at the Pentagon within minutes of it (see 9:40 a.m.-9:43 a.m. September 11, 2001). [Goldberg et al., 2007, pp. 66] Some fire and rescue units from Arlington County and elsewhere also respond—self-dispatching from stations or diverting from other destinations—after hearing Captain McCoy’s radio message to the ECC. [US Department of Health and Human Services, 7/2002, pp. A4 pdf file]

Entity Tags: Barry Foust, Arlington County Emergency Communications Center, William Lagasse, Alan Wallace, Richard Cox, Steve McCoy, Mark Bright, Mark Skipper

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Internet researchers have put together this image showing how an object the size of a jumbo jet clips a number of light poles and then destroys columns inside the Pentagon. [From  website]
Internet researchers have put together this image showing how an object the size of a jumbo jet clips a number of light poles and then destroys columns inside the Pentagon. [From website] [Source: Eric Bart] (click image to enlarge)Fireman Alan Wallace is busy with a safety crew at the Pentagon’s heliport pad. As Wallace is walking in front of the Pentagon, he looks up and sees Flight 77 coming straight at him. It is about 25 feet off the ground, with no landing wheels visible, a few hundred yards away, and closing fast. He runs about 30 feet and dives under a nearby van. [Washington Post, 9/21/2001] The plane is traveling at about 460 mph, and flying so low that it clips the tops of streetlights. [CBS News, 9/21/2001] Using the radio in the van, he calls his fire chief at nearby Fort Myer and says, “We have had a commercial carrier crash into the west side of the Pentagon at the heliport, Washington Boulevard side. The crew is OK. The airplane was a 757 Boeing or a 320 Airbus.” [Scripps Howard News Service, 8/1/2002]

Entity Tags: Pentagon, Fort Myer, Alan Wallace

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Paul Carlton Jr.Paul Carlton Jr. [Source: Publicity photo]A number of medical workers at the US Army’s DiLorenzo Tricare Health Clinic (DTHC) initially believe the evacuation in response to the Pentagon attack is part of a training exercise. The DTHC is located in the basement on the east side of the Pentagon, more than 1,000 feet from where the building was hit, and therefore many of the people there did not feel or hear the impact when the attack occurred. [Nursing Spectrum, 9/24/2001; Goldberg et al., 2007, pp. 107-108; Creed and Newman, 2008, pp. 57-58]
bullet After being told to get out of the clinic, Captain Jennifer Glidewell leaves along with Sergeant Matthew Rosenberg. According to Glidewell, they are “thinking fire drill.” They head for the Pentagon’s center courtyard where they see an injured man running and screaming, with his face burnt and the skin hanging off. According to authors Patrick Creed and Rick Newman, Glidewell initially thinks this is “the best moulage job she had ever seen. Moulage was the makeup medical practitioners put on mock patients during exercises, to simulate injuries.” When she realizes the injuries are genuine, she grabs her radio and yells into it: “This is not a drill! This is real!” [Marble and Milhiser, 9/2004, pp. 19; Creed and Newman, 2008, pp. 57-58]
bullet Sergeant Mark Maxey Davis will recall, “I just thought [the evacuation] was a routine fire drill or something like that.” [Marble and Milhiser, 9/2004, pp. 69]
bullet Dr. Veena Railan describes: “I was not very sure what was happening, what was going on at that time. Maybe this is a drill because of what happened in New York.” [Marble and Milhiser, 9/2004, pp. 125]
bullet Staff Sergeant Keith Pernell recalls, “We just thought it was a regular fire drill.” [Marble and Milhiser, 9/2004, pp. 111]
bullet US Air Force Surgeon General Paul Carlton Jr. is accompanying a team of medics from the DTHC to the center courtyard. [Goldberg et al., 2007, pp. 109] He will recall that a young sergeant with him is “under the impression that this crash was yet another exercise.” Carlton tells him, “I think this one’s for real, my friend.” [Murphy, 2002, pp. 222]
bullet Captain Liza Lindenberg later describes, “Not until we went out the door did I see these plumes of smoke and thought, this is definitely not a drill.” [Marble and Milhiser, 9/2004, pp. 85]
bullet Major Bridget Larew remains at the clinic to help an injured victim. Soon, she will recall, “our medical teams were starting to come back in the building, realizing that this was not a drill and that they needed to be here with us to get supplies and stuff.” [Marble and Milhiser, 9/2004, pp. 83]
A factor that may have contributed to this confusion is that personnel from the DTHC have participated in at least two training exercises during the previous 12 months based around the scenario of a plane crashing into the Pentagon (see October 24-26, 2000 and May 2001). [MDW News Service, 11/3/2000; US Department of Health and Human Services, 7/2002, pp. B17 pdf file; Goldberg et al., 2007, pp. 107] In response to the attack, the clinic’s workers will be involved with the emergency response, performing triage and treatment at the Pentagon. [US Department of Health and Human Services, 7/2002, pp. B1 pdf file]

Entity Tags: Keith Pernell, DiLorenzo Tricare Health Clinic, Veena Railan, Bridget Larew, Matt Rosenberg, Paul Carlton, Jennifer Glidewell, Liza Lindenberg, Mark Maxey Davis

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Initial firefighting efforts after the attack on the Pentagon.Initial firefighting efforts after the attack on the Pentagon. [Source: US Department of Defense] (click image to enlarge)Numerous area firefighters and other emergency workers promptly learn of the Pentagon crash and are able to arrive at the crash scene within 5 or 6 minutes of the attack. These responders include members of the Arlington County Fire Department (ACFD) and the Fort Myer Fire Department, plus units belonging to the Fire and Rescue Department of the Metropolitan Washington Airports Authority (MWAA). [Goldberg et al., 2007, pp. 66] ACFD’s training officer, Captain Chuck Gibbs, reaches the crash site within 3 minutes of the attack, followed a minute later by Battalion Chief Bob Cornwell, who assumes initial incident command responsibilities. ACFD Captain Edward Blunt arrives at 9:42 and establishes Emergency Medical Services control. ACFD Truck 105 is the first unit to arrive, reaching the scene at 9:41. [US Department of Health and Human Services, 7/2002, pp. A5-A6 and 1-1 pdf file] A minute after it, Rescue Engines 161 and 162 of the Fort Myer Fire Department arrive, followed by a reserve pumper, Engine 163. [Goldberg et al., 2007, pp. 68] MWAA fire and medical units, and the first contingent of the FBI’s National Capital Response Squad, also arrive within 5 minutes of the crash. By 10:00 a.m., most of the ACFD duty shift will be engaged at the Pentagon. [US Department of Health and Human Services, 7/2002, pp. A7 pdf file] Federal, state, and local civilian police officers also arrive within minutes of the attack. [Goldberg et al., 2007, pp. 161] Most Arlington County Police Department officers will have reached the scene within 3 hours. [US Department of Health and Human Services, 7/2002, pp. C6 pdf file] Several factors have contributed to the prompt emergency response:
bullet The Arlington County Emergency Communications Center (ECC), which is the focal point of all police and fire 911 calls for the county, received several calls from emergency workers who saw the low-flying plane approaching the Pentagon (see (9:36 a.m.-9:39 a.m.) September 11, 2001). [Goldberg et al., 2007, pp. 66]
bullet Some fire and rescue units responded after hearing the radio message of Fire Captain Steve McCoy, reporting the crash. [US Department of Health and Human Services, 7/2002, pp. A4 pdf file]
bullet Numerous emergency units were already on the road near the Pentagon, and were able to quickly respond, after being called out to an apartment fire that was found to have already gone out (see (Shortly Before 9:37 a.m.) September 11, 2001). [Fire Engineering, 11/2002]
bullet And MWAA firefighters were already responding to a car crash at nearby Reagan National Airport, had heard the sound of the crash, and saw the resulting smoke rising into the air (see (9:20 a.m.-9:42 a.m.) September 11, 2001). [Goldberg et al., 2007, pp. 69-70]

Entity Tags: Chuck Gibbs, Arlington County Fire Department, National Capital Response Squad, Bob Cornwell, Fort Myer Fire Department, Edward Blunt, Metropolitan Washington Airports Authority

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Robert Medairos.Robert Medairos. [Source: ABC News]The Arlington County Police Department (ACPD) begins securing the perimeter of the Pentagon Reservation just minutes after the Pentagon attack occurred. [Washington Post, 9/20/2001; Goldberg et al., 2007, pp. 162; Defense Media Network, 9/11/2015] Corporal Barry Foust and Officer Richard Cox of the ACPD witnessed the attack on the Pentagon, at 9:37 a.m. (see 9:37 a.m. September 11, 2001), and immediately called the Arlington County Emergency Communications Center to report what they had seen (see (9:36 a.m.-9:39 a.m.) September 11, 2001). ACPD headquarters then sent a pager message to all members of the department with instructions to report for duty, thereby initiating an immediate response to the incident.
Arlington Police Take Charge of Security - Lieutenant Robert Medairos was the first ACPD command-level official to reach the scene and took command of the department’s response there. [US Department of Health and Human Services, 7/2002, pp. C6-C7 pdf file] While the Defense Protective Service (DPS)—the law enforcement agency that guards the Pentagon—has exclusive jurisdiction within the Pentagon Reservation, the ACPD has jurisdiction around it. [US Department of Health and Human Services, 7/2002, pp. C1 pdf file; Historical Office, Office of the Secretary of Defense, 1/31/2006 pdf file; Defense Media Network, 9/11/2019] Medairos therefore promptly comes to an arrangement with the DPS for the ACPD to secure the perimeter of the Reservation.
Police Close All Roads around the Pentagon - Along with his colleagues Lieutenant Brian Berke and Sergeant James Daly, he assesses the road network conditions and identifies 27 intersections that require immediate police posting. [US Department of Health and Human Services, 7/2002, pp. C7 pdf file; Goldberg et al., 2007, pp. 162] At 9:42 a.m., he orders the closure of all roads surrounding the Pentagon. [Washington Post, 9/20/2001] Berke and Daly take action to keep all traffic except emergency vehicles off the feeder roads to Route 27, just west of the crash site. Police officers close Route 27 to regular traffic and prevent first responders from blocking emergency lanes or parking their vehicles haphazardly. The Pentagon’s parking lot and the field adjacent to it are cordoned off, and guards are posted around the perimeter. [US Department of Health and Human Services, 7/2002, pp. C7 pdf file; Goldberg et al., 2007, pp. 162] Sniper teams are set up to monitor the local highways. ACPD officers monitor traffic around the area and screen pedestrians entering the crash site. Anyone delivering equipment has to be escorted to the Pentagon by police officers. [Middletown Press, 1/29/2002]
Other Police Departments Will Assist the Response - The ACPD has a memorandum of understanding with all the other police departments in the area and it calls these departments to request assistance. [Historical Office, Office of the Secretary of Defense, 1/31/2006 pdf file] Consequently, by 11:00 a.m., over 100 law enforcement officers will have reported to the staging area at the Pentagon. Along with members of the ACPD, officers will have come from Fairfax County Police Department, Alexandria Police Department, Arlington County Sheriff’s Office, Arlington County Park Rangers, and the Immigration and Naturalization Service. Captain Rebecca Hackney will soon take over from Medairos as the commander of the ACPD at the Pentagon. Deputy Chief Stephen Holl, who was at a meeting in Richmond, Virginia, when the Pentagon attack occurred, immediately heads back to Arlington after hearing what happened, and will arrive at the ACPD command post at the Pentagon around midday and take over command of the ACPD from Hackney. [US Department of Health and Human Services, 7/2002, pp. C6-C7, C13 pdf file; Goldberg et al., 2007, pp. 162, 164]

Entity Tags: Brian Berke, Defense Protective Service, Arlington County Police Department, James Daly, Robert Medairos

Timeline Tags: Complete 911 Timeline

A mysterious fire crew is witnessed inside the Pentagon, behaving completely at odds with how firefighters are trained to act. [Creed and Newman, 2008, pp. 137] Chad Stamps is a firefighter with Rescue 104 of the Arlington County Fire Department. [National Fire and Rescue, 5/2002] Along with his crew, he has been fighting fires on the second floor of the Pentagon’s outer E Ring. With fires burning around him, he is astonished to see another crew walk past, carrying two packs of hose line, apparently on its way to fight fires elsewhere in the Pentagon. Describing this incident, authors Patrick Creed and Rick Newman will point out: “Firefighters are trained never to go through a fire without putting it out, since it might seal off your exit. You might as well walk into a burning room and lock the door behind you. Yet there they went.” Seeing the crew passing by, Stamps thinks, “This is totally disjointed.” [Creed and Newman, 2008, pp. 137] The odd behavior of this crew is perhaps notable because there is at least one reported incident of fake firefighters being caught at the Pentagon following the attack there: On September 12, three people will be arrested who are not firefighters, yet who are dressed in firefighting gear (see September 12, 2001). [Goldberg et al., 2007, pp. 170]

Entity Tags: Chad Stamps

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Isaac Ruiz-Betancourt.Isaac Ruiz-Betancourt. [Source: Publicity photo]A crew apparently made up of illegal immigrants that has supposedly come to help clean up debris at the Pentagon is permitted to enter the Pentagon site, despite its members having no identification with them, even though extensive security has been implemented around the site. Isaac Ruiz-Betancourt, an officer with the Arlington County Police Department (ACPD), encounters the crew when it tries to get into the site. [Middletown Press, 1/29/2002; US Department of Health and Human Services, 7/2002, pp. C7 pdf file; Arlington County Library Oral History Project, 8/15/2006] Despite being off work this morning, Betancourt headed to the Pentagon after hearing of the attack there. [Pentagon Memorial Fund, 1/12/2011, pp. 16 pdf file] After helping out for several hours, he was assigned to man one of the checkpoints where people who want to enter the Pentagon site need to show they are permitted to do so.
Crew Is Turned Away because Its Members Have No IDs - At some point, about 20 people show up at the checkpoint, saying they have come to help clean up the debris at the Pentagon. They are not there to collect evidence, according to Betancourt, but are instead more like “a cleanup crew.” However, when they are asked to show identification, none of them are able to. This is likely because “they were illegal immigrants,” Betancourt will later suggest. “You cannot come in because you have to provide IDs,” he tells the group.
Crew Is Allowed in with Just a List of Its Members' Names - Betancourt talks to members of the Secret Service who tell him the crew needs to have a list showing all its members’ names and their Social Security numbers. Whether the Secret Service means the crew should be allowed into the site even if its members have no IDs is unclear. “At that point I knew that they were not legal,” Betancourt will comment. “You have to bring a list from your company [showing] that you can actually come in,” he tells the crew. The crew goes away and then returns about three hours later with what Betancourt will describe as “a list made up from the job.” Its members apparently still have no IDs with them. But the Secret Service tells Betancourt to let them in and so, he will recall, “they went in and they did their job.”
Officer Finds It 'Ironic' that the Crew Is Allowed In - Presumably referring to the supposedly high level of security at the Pentagon and the possibility of further attacks, Betancourt will say of this incident, “This is no criticism to anybody, [but] I just thought at the time, with what was going on, it was kind of ironic [that the crew was allowed into the site].” [Arlington County Library Oral History Project, 8/15/2006] The ACPD began securing the perimeter of the Pentagon Reservation shortly after the Pentagon attack occurred (see (9:42 a.m.) September 11, 2001) and its officers have been providing security at 10 posts around the perimeter. [US Department of Health and Human Services, 7/2002, pp. C20 pdf file; Goldberg et al., 2007, pp. 162; Defense Media Network, 9/11/2015] They have been screening any pedestrians who want to get to the crash site and escorting anyone delivering equipment to the Pentagon. [Middletown Press, 1/29/2002]

Entity Tags: Isaac Ruiz-Betancourt, US Secret Service

Timeline Tags: Complete 911 Timeline

The Defense Protective Service (DPS)—the law enforcement agency that guards the Pentagon—arrests three people at the Pentagon who are dressed in firefighting gear but are not firefighters. Further details of who these people are and why they are at the Pentagon are unstated. John Jester, the chief of the DPS, later reflects: “When you have a major event, certain people are like moths around a light bulb. They come to the scene as thrill seekers.” Reportedly, incident command, DPS, and FBI officials are worried by the “absence of an effective identification system to control the large number of people that [are passing] through the outer perimeter fence to support firefighting and recovery operations” at the Pentagon. [Goldberg et al., 2007, pp. 170]

Entity Tags: Defense Protective Service, John Jester

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

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