Profile: Joseph W. Hagin
Positions that Joseph W. Hagin has held:
- White House Deputy Chief of Staff
Joseph W. Hagin was a participant or observer in the following events:
Joseph Hagin. [Source: Publicity photo]A group of White House staffers, including the deputy chief of staff for operations and the deputy director of the White House Military Office, goes to New York to prepare for President Bush’s forthcoming appearance at the United Nations General Assembly, and is consequently away from Washington, DC, when the terrorist attacks occur on September 11. [National Journal, 8/31/2002; Cincinnati Enquirer, 1/20/2003] Bush is scheduled to address the UN General Assembly’s annual gathering of world leaders on September 24. [Reuters, 9/12/2001; Associated Press, 10/29/2001] The group, which comprises about 15 members of the White House staff, heads to New York this afternoon to conduct the “survey trip” for his appearance. The group includes Joseph Hagin, the White House deputy chief of staff for operations, and Captain Michael Miller, the deputy director of the White House Military Office. During the evening, Hagin meets at the Waldorf-Astoria Hotel, where the group is staying, with Tony Carbonetti, New York City Mayor Rudy Giuliani’s chief of staff. The White House staffers are scheduled to meet with the staff at the US Mission to the United Nations on the morning of September 11. They will start making their way back to Washington after the attack on the Pentagon, and arrive at the White House later in the day (see After 9:37 a.m. September 11, 2001). [National Journal, 8/31/2002] It is unclear what effect the absence of these staffers has on the White House’s ability to respond to the 9/11 attacks. However, as the deputy chief of staff for operations, Hagin has an important role to play at the White House, so his absence could presumably be detrimental. Hagin is responsible for the management and administrative functions of the White House, and also plans all of the president’s travel. [Washington Post, 7/4/2008] He will describe himself as being responsible for “scheduling, advance, Oval Office operations, the White House Military Office, the liaison with the Secret Service, the Office of Management and Administration… and then the Office of Administration.” [Cohen et al., 2008, pp. 9 ] Hagin is “an operational wizard,” according to Politico, who “manages everything around the president and the presidency except politics and policy.” He is “the single junction where Bush’s personal life, presidency, security, and military support all come together.” [Politico, 7/3/2008]
Michael Miller. [Source: US Navy]A number of White House staffers who are visiting New York make their way back to Washington, DC, following the attack on the Pentagon. About 15 members of the White House staff, including Joseph Hagin, the deputy chief of staff for operations, and Captain Michael Miller, the deputy director of the White House Military Office, are in New York conducting the “survey trip” for President Bush’s appearance at the United Nations General Assembly later in the month (see September 10, 2001).
Staffers Learn of Crashes while Visiting US Mission to the UN - Earlier this morning, they went to the US Mission to the United Nations for some preliminary meetings with the mission staff about the president’s forthcoming visit. In a conference room there, shortly after Flight 11 hit the World Trade Center (see 8:46 a.m. September 11, 2001), Miller informed Hagin of the crash. After seeing the early coverage of the incident on television, Hagin called the military aide who is with the president in Sarasota, Florida, to check if he was aware of what had happened. The military aide told him, “We’re on it.”
Staffers Taken to Police Station - After the White House staffers watched the second plane hitting the WTC live on TV, a State Department security officer told Hagin: “Sir, you need to get out of here as quickly as possible. There are reports of other planes inbound into the city.” The White House staffers were then taken by the Secret Service to a police station in Midtown Manhattan, where it was thought they would be safe. From there, Hagin called Josh Bolten, the deputy White House chief of staff for policy, who is at the White House. As the attacks were considered to be “just a New York incident” at that time, Hagin will later recall, Bolten and his colleagues decided that Hagin “should go down and be with the mayor, and… be the federal face in New York for the time being.”
Some Staffers Fly toward Nebraska to Meet President - The New York City police and the Secret Service had been trying to work out how to get Hagin to Ground Zero. But when the Pentagon is attacked at 9:37 a.m. (see 9:37 a.m. September 11, 2001), they decide that the White House staffers should return to Washington. The staffers are driven to Dover Air Force Base in Delaware. There, they are split up. Eight of them, including Hagin, get on a military plane and head toward Offutt Air Force Base in Nebraska to meet the president, who has been taken to the base (see 2:50 p.m. September 11, 2001). However, as they are flying over Missouri, they learn that Bush has decided to come back to Washington (see (4:00 p.m.) September 11, 2001 and (4:33 p.m.) September 11, 2001). Therefore, their plane turns around and heads to the capital.
Hagin and Other Staffers Return to White House - After they land at Andrews Air Force Base, just outside Washington, the staffers are driven to the White House. The time when they arrive there is unstated, but it is presumably around late afternoon or early evening. At the White House, Hagin goes to work immediately. [National Journal, 8/31/2002; Cincinnati Enquirer, 1/20/2003] As the deputy chief of staff for operations, he is a key member of the White House staff. He is responsible for the management and administrative functions of the White House, plans all of the president’s travel, and oversees the president’s schedule. [Cincinnati Enquirer, 10/10/2002; Washington Post, 7/4/2008] Hagin will recall that, after reaching the White House, he is “very involved in the continuity of government and just how, operationally, we were going to deal with this.” He will remain at the White House for the next two days. [National Journal, 8/31/2002; Cincinnati Enquirer, 1/20/2003]
Robert J. Darling. [Source: Robert J. Darling]Government and military officials in the Presidential Emergency Operations Center (PEOC) below the White House learn that the FBI’s crisis response team wants to be flown from California back to Washington, DC, and, because of the team’s crucial role in responding to terrorism, they arrange a flight for it as a matter of priority. [Darling, 2010, pp. 73-75] The FBI’s Critical Incident Response Group (CIRG) arrived in California the previous day for a week of field training (see September 10, 2001) and was therefore stranded away from Washington when the terrorist attacks occurred this morning (see 10:03 a.m. September 11, 2001). [NBC 4, 9/11/2001; Darling, 2010, pp. 75]
FBI San Francisco Office Arranges to Get Team to Washington - Two agents belonging to the CIRG learned of the attacks when the FBI’s San Francisco field office phoned them just before 9:00 a.m. (Eastern time) and alerted them to the events in New York. The agents quickly went to the field office, where Bruce Gebhardt, the special agent in charge, gave them the details of what had happened, and told them to get their team together and head to the San Francisco airport. Gebhardt said that although US airspace was closed to all commercial air traffic (see (9:45 a.m.) September 11, 2001), he would do what he could to get the CIRG transported back to Washington as soon as possible. The team members therefore packed their gear and went to the airport. [Federal Bureau of Investigation, 8/18/2004; Darling, 2010, pp. 75-76]
Transporting Unit Home Becomes 'Priority' at White House - In the PEOC, Colonel Michael Irwin, the director of operations for the White House Military Office, is called by a senior member of the FBI, who requests airlift support for the CIRG. The request is quickly passed to Joe Hagin, the White House deputy chief of staff. Hagin hands it back to Irwin and says: “I want you to get these folks back to DC immediately! Let the military know this is a White House priority.” The task of getting the CIRG back to Washington is then passed to Major Robert Darling, the White House Military Office airlift operations liaison officer, who is also in the PEOC. It becomes his “number-one mission priority.” The CIRG is the unit that coordinates the FBI’s rapid response to crisis incidents, including terrorist attacks. Therefore, “It made perfect sense,” Darling will later comment, “that the president would want them home and at the ready, given the day’s events.”
United Airlines Offers to Provide Aircraft - After learning that the FBI has essential personnel trying to return to Washington, United Airlines quickly offers its services. If the White House can authorize an aircraft to fly under the Special Assignment Air Mission designator, the airline says, it will provide the required aircraft and crew immediately. With the approval of Hagin and a phone call to NORAD, United Airlines Flight 8811 is authorized to transport the CIRG back to Washington. “Within the hour” of this authorization being given, according to Darling, the CIRG members will take off from San Francisco and head back to Washington (see Late Afternoon September 11, 2001). [Darling, 2010, pp. 73-76]
National Security Adviser Stephen Hadley and White House deputy chief of staff Joe Hagin meet with antiwar protester Cindy Sheehan (see August 6, 2005 and After) for about 45 minutes. Sheehan, who has requested a meeting with President Bush during his vacation at his ranch in Texas, says she is not satisfied with the meeting with Hadley and Hagin. “I don’t believe his phony excuses for the war,” she says. “I want him to tell me why my son died (see April 4, 2004). If he gave the real answer, people in this country would be outraged—if he told people it was to make his buddies rich, that it was about oil.” [Los Angeles Times, 8/11/2005]
As Katrina barrels towards the Gulf Coast, most of the top White House staff members are on vacation, taking advantage of President Bush’s five-week vacation at his Crawford, Texas ranch. Andrew Card, White House Chief of Staff, and a veteran crisis manager who managed the federal response to hurricanes under George H.W. Bush, is vacationing at his lakefront summer home in Maine. Vice President Dick Cheney is vacationing at his Wyoming ranch. Frances Townsend, the White House Homeland Security Advisor who reports to Bush on Homeland Security policy and combating terrorism matters, is vacationing as well. After Katrina sweeps through the Gulf Coast, she will attend several meetings in Washington, before leaving on a previously scheduled trip to Saudi Arabia where she will work on joint counterterrorism projects. Bush will urge Townsend to make the trip despite the unfolding Katrina disaster as a “signal to… the enemy” that the hurricane has not distracted Bush’s attention from terrorists, according to one report. Later, White House representatives will decline to identify the person in charge of preparing for the hurricane in Washington, maintaining that Bush and his aides can run the government just as well from their summer homes. “Andy Card is the chief of staff, and he was in close contact with everyone,” White House Press Secretary Scott McClellan will say at one point. “And the president is the one who’s in charge at the White House.”
[Los Angeles Times, 9/11/2005] On Tuesday, August 30, when asked to identify the person leading the White House’s response to Katrina, McClellan will reply that Joe Hagin, Deputy Chief of staff is the “point person in terms of overseeing efforts from the White House.”
[White House, 8/30/2005]
White House officials, including Joe Hagin, White House Deputy Chief of Staff, participate in a video conference call with federal and state officials from aboard Air Force One, according to Scott McClellan, White House Press Secretary. President Bush likely will not participate: “I think there is a little bit more of a staff participation in this call. This is something the White House has been doing both from D.C. as well as from Crawford over the last few days. We’ve been participating in these video conference calls with the federal authorities and with state emergency management operation centers.” McClellan will report at around 11:30 am that “One of the main things that [FEMA Director Michael Brown] emphasize[s during the call is] that it remains a serious situation, and there’s still a lot of concern about storm surge, flooding, the damage and destruction on the ground, power outages, and things of that nature.” FEMA also provides updates from other states as well. [White House, 8/29/2005] McClellan will later state that that Hagin is the “point person in terms of overseeing efforts from the White House.”
[White House, 8/30/2005]
Note - The Los Angeles Times will later report that the White House declines to say who is in charge of preparing for the hurricane in Washington, asserting that Bush and his aides can run the government just as well from their summer homes. “Andy Card is the chief of staff, and he was in close contact with everyone,” White House Press Secretary Scott McClellan will say, “And the president is the one who’s in charge at the White House.”
[Los Angeles Times, 9/11/2005] Knight Ridder will report that no one at the White House has been assigned the task of tracking and coordinating the federal response on behalf of the White House. [Knight Ridder, 9/11/2005]
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