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Profile: Joe Nacchio

Joe Nacchio was a participant or observer in the following events:

A lieutenant general meets with Qwest CEO Joe Nacchio and Dean Wandry, who heads Qwest’s government business unit. According to documents filed in 2006 by Nacchio concerning his trial on insider trading charges (see October 12, 2007), the general “told Mr. Wandry that he ran the largest telecom operation in the world, he had looked at Qwest’s network, and he wanted to use it for government purposes.” The general in question could be NSA Director Kenneth Minihan, who will be replaced in 1999 by another lieutenant general, Michael Hayden, but neither Minihan nor Hayden will comment on the allegation. Many former intelligence officials will say that it is likely Minihan who met with Nacchio and Wandry. Nacchio’s court documents indicate that he and Wandry agree to work with the general. Nacchio is not allowed to announce the contract publicly, but according to the court documents, he “understood at the time this was the beginning of a relationship which had enormous potential for future work. This proves increasingly true as time went on.” By 1999 Qwest is working extensively with the NSA. Minihan is particularly concerned about the potential of “cyberwarfare” by foreign governments, terrorist organizations, drug cartels, and organized crime, a prospect which he felt the NSA is unprepared. He particularly worries about Russia and China; in June 1998, he will testify are training personnel in potential cyber-attacks. “These opportunists, enabled by the explosion of technology and the availability of inexpensive, secure means of communication, pose a significant threat to the interests of the United States and its allies,” Minihan will state. In 2007, a former senior NSA official will say that the agency felt those groups knew US privacy laws all too well and were capable of using those laws against the NSA and other intelligence agencies. He will say, “There was such a nuanced understanding of how to tie us in knots and use American law against us, that there were certainly pockets of people saying, ‘We’ve got to be assertive; we’ve got to be more aggressive on this.’” Hayden, Minihan’s successor, will be particularly willing to push agency operations to the edge of legality. After 9/11, Hayden will say, “We’re pretty aggressive within the law. As a professional, I’m troubled if I’m not using the full authority allowed by law.” [National Journal, 11/2/2007] The NSA will approach Qwest will a similar offer in the months before 9/11 (see February 2001).

Entity Tags: Michael Hayden, Dean Wandry, Kenneth Minihan, National Security Agency, Joe Nacchio, Qwest

Timeline Tags: Civil Liberties

The NSA asks Qwest, a major US telecommunications firm and a cutting-edge provider of high-tech wireless and Internet connectivity, to reveal information about its customers and their phone calls. Qwest’s CEO, Joe Nacchio, refuses after meeting with NSA officials and deciding that the program is illegal without court orders (see February 27, 2001). The NSA refuses to seek court authorization for its wiretaps and electronic surveillance. The NSA will renew its request from Qwest after the 9/11 attacks, and will also ask the firm to help it track suspected terrorists. Other telecommunications firms such as Verizon, AT&T, and BellSouth, will comply with the NSA’s requests (see February 2001 and Beyond).
Fears of a 'Digital Pearl Harbor' - According to a former White House official, the NSA’s primary purpose before 9/11 is to watch for computer hackers and foreign-government agents trying to hack into the government’s computer information systems, particularly those within the Defense Department. Government officials fear a “digital Pearl Harbor” if hackers were ever to seize control of those systems or other key US infrastructures. The former official will say in 2007 that the NSA’s proposal to Qwest is, “Can you build a private version of Echelon and tell us what you see?” Echelon is the NSA’s enormous signals intelligence (SIGINT) network used by the agency and its counterparts in Australia, Canada, New Zealand, and Britain. Qwest is constructing a high-speed network for phone and Internet traffic, and the NSA wants Qwest to keep records of its customers’ transactions for it. The NSA, another source will say, wants to analyze call, e-mail, and other transmissions’ traffic patters for signs of suspicious activity. The White House official will say that telecom firms such as Qwest “have an enormous amount of intelligence-gathering” capability. They don’t have to target individual customers to “look for wacky behavior,” or “groups communicating with each other in strange patterns.” Such information could augment intelligence that the NSA and other agencies were gathering from other sources, and enable the NSA to collect the information it wants without violating laws prohibiting it and other intelligence agencies from directly gathering data on US citizens.
Ill Will from NSA - Nacchio’s refusal to go along with the NSA’s request garners it some ill will among the US intelligence community, the former White House official will say. Nacchio will contend that because of his refusal, the NSA denied Qwest a lucrative government contract. A former high-level intelligence official will add that other telecom companies had little problem agreeing to the NSA’s requests. Nacchio believes that the NSA’s request is illegal under the Telecommunications Act without court orders; the former White House official will acknowledge that it might violate the 1986 Electronic Communications Privacy Act. After 9/11, that law will be amended by the USA Patriot Act to give the government more room to monitor US citizens.
Qwest, Other Telecom Firms Cooperative with Other Agencies - Qwest is apparently less reluctant to share other information with the Pentagon. Qwest began sharing its technology and information as far back as 1997 (see 1997). In May 2001, Commerce Secretary Don Evans will tell the Senate Appropriations Committee that his department helped persuade Qwest to “share proprietory information with the Defense Department to evaluate the vulnerability of its network.” Qwest, which serves the Rocky Mountain and West Coast regions of the country, covers the areas that house some of the military’s most important command-and-control facilities, including the US Strategic Command. In the 1990s, Qwest began actively pursuing contracts with the Defense Department to build more modern, private, secure networks for defense and intelligence agencies. [National Journal, 11/2/2007]
Meetings with Bush Officials - In court documents filed in 2006 to challenge his prosecution for insider trading and, in heavily redacted form, released to the public in 2007, Nacchio will indicate that telecom executives met frequently with Bush administration officials before 9/11, including Deputy Defense Secretary Paul Wolfowitz, National Security Adviser Condoleezza Rice, NSA Director Michael Hayden, and counterterrorism “tsar” Richard Clarke. Many telecom firms are working closely with the government to develop highly classified operations, including joint networks to which the government will have unfettered access. The future director of national intelligence, Mike McConnell, works with telecom firms to expand the cooperation between the telecom industry and the federal government. [Salon, 10/15/2007]

Entity Tags: Condoleezza Rice, US Department of Defense, Bush administration (43), Verizon Communications, AT&T, US Department of Commerce, Senate Appropriations Committee, US Strategic Command, BellSouth, Donald L. Evans, Echelon, Richard A. Clarke, Qwest, Mike McConnell, National Security Agency, Joe Nacchio, Paul Wolfowitz

Timeline Tags: Civil Liberties

Verizon gives the NSA access from within its facilities.Verizon gives the NSA access from within its facilities. [Source: ReallyNews.com]AT&T, Verizon, and BellSouth all cooperate with the NSA in monitoring US citizens’ phone and Internet communications (see October 2001). Qwest, however, refuses to cooperate (see February 27, 2001). Qwest officials are unsure that it is legal to hand over customer information to the government without court warrants. The firm’s refusal to participate in the program leaves a gaping hole in the NSA’s database, with the NSA only getting partial coverage of US citizens in the West and Northwest. Until recently, AT&T and other phone companies have routinely insisted on court warrants before turning over call data to government agencies, protocols growing out of the historical concerns of the Bell Telephone system for customer service and privacy. Gene Kimmelman of the Consumers Union will say in 2006 that such insistence on court warrants was a bedrock principle of the Bell systems. “No court order, no customer information—period.” he says. “That’s how it was for decades.” The Bell system was also concerned with following the law, specifically the Communications Act of 1934, which prohibits telephone companies from giving out such information without court orders. President Bush and other government officials will later say that his 2002 executive order allowing the NSA to wiretap American phones without warrants (see Early 2002) gives the telephone companies legal cover, but many legal experts and civil liberties groups disagree. After 9/11, the NSA approaches the four companies with offers to pay for US citizens’ call histories and for updates, which would allow the agency to track citizens’ phone habits. Three of the four agree to the NSA proposal, but again Qwest does not. An AT&T spokesman will say in May 2006, “We do not comment on matters of national security, except to say that we only assist law enforcement and government agencies charged with protecting national security in strict accordance with the law.” BellSouth will say that the company “does not provide any confidential customer information to the NSA or any governmental agency without proper legal authority.” Verizon will add that the company acts “in full compliance with the law and we are committed to safeguarding our customers’ privacy.” Neither AT&T nor Qwest will comment at all. [USA Today, 5/11/2006] The NSA asks Qwest to install monitoring equipment on its “Class 5” switching facilities, which monitor the most localized calls as well as some international traffic. The NSA claims it will only single out foreigners on Qwest’s network. In 2006, a government official will say that the CEO of Qwest, Joe Nacchio, misunderstood what the agency was asking. [New York Times, 12/16/2007]
Qwest Refuses to Cooperate - In 2006, sources will recall that at the time of the NSA requests, Nacchio is so disturbed by the idea of the NSA wiretapping phones without warrants, and is so unsure of what information would be collected and how it might be used, that he decides the company will not cooperate. The NSA tells Qwest and the other companies that not only would it compile and maintain data on US citizens’ phone habits, but it may well share that information with other US government agencies, including the CIA, the Drug Enforcement Administration, and the FBI. Indeed, the NSA shares what it calls “product” with other intelligence agencies, and perhaps with other governmental agencies. After Nacchio decides not to comply with the NSA’s request, the agency begins pressuring the firm, accusing it of threatening national security and implying that Qwest might not be eligible for future governmental contracts. When Qwest asks the NSA to take its proposal to the FISA Court (FISC), the agency refuses, making Qwest that much more dubious about the NSA operation, especially when NSA lawyers say they won’t take the proposal to FISC because that court “might not agree with them.” The NSA also refuses to ask for authorization from the attorney general’s office. Nacchio will leave Qwest under fire for allegedly misleading shareholders about the company’s financial prospects, but his successor, Richard Notebaert, continues to refuse to cooperate with the NSA. [USA Today, 5/11/2006; USA Today, 5/11/2006] Interestingly, by 2004 the Federal Communications Commission will list Qwest and Verizon as essentially the same company. [Federal Communications Commission, 12/10/2004]
Other Firms Deny Participation - In May 2006, after USA Today reports on the telecom firms’ participation in the surveillance (see May 11, 2006), both Verizon and BellSouth will deny providing the NSA with data on their customers, though they have previously acknowledged their cooperation (see February 5, 2006). A BellSouth spokesman will say, somewhat ingenuously, “We’re not aware of any database that NSA has, so we’re not aware of our customer information being there at all.” And Verizon conspicuously fails to mention possible data from MCI, the long-distance provider it has recently bought. Senator Patrick Leahy (D-VT) will say of the various companies’ participations, “The thing that concerns me is some [companies] said yes and some said no” when asked to participate. “If the government really thought this was legal and necessary, why let some say yes and some say no? It’s either legal and necessary, or it’s not.” [USA Today, 5/16/2006]

Entity Tags: Patrick J. Leahy, Qwest, Richard Notebaert, Verizon Communications, National Security Agency, USA Today, George W. Bush, Joe Nacchio, Foreign Intelligence Surveillance Court, BellSouth, Central Intelligence Agency, AT&T, Consumers Union, Federal Bureau of Investigation, Drug Enforcement Administration, Gene Kimmelman, Federal Communications Commission

Timeline Tags: Civil Liberties

Joseph Nacchio.Joseph Nacchio. [Source: publicity photo via Business Week]Qwest CEO Joe Nacchio meets with NSA officials in Fort Meade, Maryland, to discuss two topics of mutual interest: a $100 million infrastructure upgrade that Qwest, one of the US’s largest telecommunications firms, can perform for the agency, and another topic that remains classified. (The meeting will be revealed in heavily redacted court documents released six years later—see October 12, 2007). Observers believe the discussion is about the NSA’s warrantless wiretapping program of US citizens, which the government will conceal for years (see December 15, 2005), and which the Bush administration will insist did not come about until after the 9/11 attacks (see December 17, 2005). Nacchio meets with NSA officials to discuss the agency’s “Groundbreaker” project (see February 2001), which the NSA will later claim is merely a modernization and upgrade of its technological infrastructure. A June 2006 lawsuit against AT&T over that firm’s cooperation with the NSA alleges that “Groundbreaker” is part of a secret domestic surveillance operation. According to the court documents, Nacchio and the NSA are unable to agree on an unrevealed topic of discussion; after that disagreement, the NSA will withdraw its “Groundbreaker” contract from consideration for Qwest. Nacchio, according to the documents, believes that the unrevealed topic of discussion involves illegal and inappropriate actions. He asks the agency officials whether “a warrant or other legal process had been secured.” The NSA officials, according to the documents, have a “disinclination on the part of the authorities to use any legal process,” leading Nacchio to conclude that “the requests violated the privacy requirements of the Telecommunications Act.” When Nacchio refuses to cooperate with the NSA, the agency withdraws its offer of the “Groundbreaker” contract. [Raw Story, 10/12/2007; Marketwatch, 10/13/2007] James F.X. Payne, the former chief of Qwest’s government business unit, will later tell investigators, “There was a feeling also that the NSA acted as agents for other government agencies.” [National Journal, 11/2/2007] In 2007, the New York Times will reveal that Qwest refuses to give the NSA access to its most localized communications switches, carrying largely domestic phone calls. The arrangement would have permitted neighborhood-by-neighborhood surveillance of phone traffic without a court order. [New York Times, 12/16/2007] The NSA has more success with other companies—and has enjoyed a long and fruitful relationship with Qwest as well (see February 2001).

Entity Tags: Qwest, New York Times, James F.X. Payne, Bush administration (43), AT&T, Joe Nacchio, National Security Agency

Timeline Tags: Civil Liberties

Former NSA Director Michael Hayden, testifying as part of his nomination hearings to head the CIA, denies that the NSA has engaged in illegal surveillance operations against US citizens, after allegations by former Qwest CEO Joe Nacchio that he met with NSA officials well before the 9/11 attacks and discussed such a surveillance program. Nacchio refused to cooperate with the NSA, and he says that his telecommunications firm suffered retaliation as a result of his refusal (see February 27, 2001). Other telecom firms such as BellSouth, AT&T, and Verizon did cooperate (see February 2001 and Beyond). Court documents show that Nacchio balked at cooperating with the NSA after learning that the agency wanted Qwest’s phone records of the firm’s customers, but had no warrants or approval from the Foreign Intelligence Surveillance Court, which oversees all US intelligence agencies’ surveillance operations.
Denial - Hayden denies that the NSA has broken the law, and that it has complied with its oversight responsibilities. “Everything that the agency has done has been lawful,” he says. “It’s been briefed to the appropriate members of Congress. The only purpose of the agency’s activities is to preserve the security and the liberty of the American people. And I think we’ve done that.” Nacchio says the NSA continued to make similar requests of Qwest until he left the firm in June 2002. The court documents are part of Nacchio’s trial on numerous counts of insider trading.
Political Reaction - The White House and Senate Republicans are generally supportive of Hayden while Senate Democrats have mixed feelings. One who questions Hayden’s credibility is Ron Wyden (D-OR) of the Senate Intelligence Committee, who says, “The American people have got to know that when the person who heads the CIA makes a statement that they are getting the full picture.” In contrast, Kit Bond (R-MO), a member of the select panel allowed access to classified information on the warrantless surveillance program, says, “The president’s program uses information collected from phone companies,” but only the telephone number called and the caller’s number. Conversations, says Bond, are not recorded. President Bush says that the NSA wiretapping program is not “mining or trolling through the personal lives of millions of innocent Americans.”
Scope of Program - A senior government official given permission to speak anonymously about the program says that while the NSA has access to records of almost all domestic phone calls, the records are used solely to trace regular contacts of “known bad guys.” The NSA needs access to the entirety of citizens’ phone communications, the official says, but it isn’t “interested in the vast majority of them.” [Associated Press, 5/12/2006; New York Times, 5/12/2006; CBS News, 5/12/2006]

Entity Tags: National Security Agency, Senate Intelligence Committee, Michael Hayden, Verizon Communications, Ron Wyden, Qwest, George W. Bush, Foreign Intelligence Surveillance Court, AT&T, Bush administration (43), BellSouth, Joe Nacchio, Christopher (“Kit”) Bond, Central Intelligence Agency

Timeline Tags: Civil Liberties

Two public interest lawyers sue Verizon Communications for $5 billion, claiming the telecommunications firm violated privacy laws by giving the phone records of its customers to the NSA for that agency’s secret, warrantless domestic surveillance program. Lawyers Bruce Afran and Carl Mayer are asking that Verizon stop turning over its records to the NSA without either a court order or the consent of the customer. Afran says of the NSA program, “This is the largest and most vast intrusion of civil liberties we’ve ever seen in the United States.” [CBS News, 5/12/2006] Days later, AT&T and BellSouth are added to the lawsuit. [CNN, 5/17/2006]
Verizon Helped Build an NSA Database? - The day before, the press reports that the NSA has built a database of millions of domestic phone records since shortly after the 9/11 attacks, using records from Verizon, BellSouth, and AT&T (see May 11, 2006). Former Qwest CEO Joe Nacchio, whose firm refused to cooperate with the NSA, says that he was approached months before the attacks to help set up such a program (see February 27, 2001). The NSA has the power, under President Bush’s interpretation of his wartime authority, to have the agency eavesdrop on international calls made to or from the US, but cannot legally eavesdrop on internal calls unless it has a court order. The lawsuit claims that the telecoms violated the Constitution and the Telecommunications Act by giving its records to the government without court authorization. The lawsuit seeks $1,000 for each violation of the Telecommunications Act, or $5 billion if the case is certified as a class-action suit. The lawyers are seeking documents detailing the origins of the NSA program, as well as Bush’s own role in authorizing the program. “Federal law prohibits the phone companies from giving records to the government without a warrant,” says Afran. “There was no warrant, nor was there any attempt to get warrants, which is in violation of the constitution and the Telecommunications Act.” [CBS News, 5/12/2006; CNET News, 5/15/2006] Afran says, “One of the purposes of this case is to, quite frankly, hold the threat of financial destruction over the heads of the phone companies to make them abandon this policy of cooperating with warrantless searches by the government.” [National Public Radio, 5/17/2006] The lawsuit alleges that Verizon constructed a dedicated fiber optic line from New Jersey to a large military base in Quantico, Virginia, that allowed government officials to gain access to all communications flowing through the carrier’s operations center. A former consultant who worked on internal security will later say he had tried numerous times to install safeguards on the line to prevent hacking on the system, as he was doing for other lines at the operations center, but he was prevented from doing so by a senior security official. One of the allegations against Verizon in the lawsuit is made by Philadelphia resident Norman LeBoon, who says after he read of the alleged surveillance of US citizens, he began asking Verizon if his landline communications were being shared. LeBoon says he eventually spoke with “Ellen” in Verizon customer service, who told him, “I can tell you, Mr. LeBoon, that your records have been shared with the government, but that’s between you and me.… They [Verizon] are going to deny it because of national security. The government is denying it and we have to deny it, too. Around here we are saying that Verizon has ‘plausible deniability.’” [Truthdig, 8/9/2007]
AT&T Grants Unlimited Access? - The lawsuit claims that in February 2001, days before Qwest was approached, NSA officials met with AT&T officials to discuss replicating an AT&t network center to give the agency access to all the global phone and e-mail traffic that ran through it (see February 2001).
Earlier Reporting Made Key Error - Earlier reporting of the NSA’s cooperation with the telecoms got a key detail wrong, says telecom analyst Scott Cleland: “What I think people got wrong with the original reporting, was that this was local phone companies tracking local phone calls. What is clear now is they were tracking long distance calls.” [National Public Radio, 5/17/2006]

Entity Tags: Norman LeBoon, Qwest, National Security Agency, George W. Bush, Joe Nacchio, Michael Hayden, Bruce Afran, Carl Mayer, Verizon Communications

Timeline Tags: Civil Liberties

Qwest logo.Qwest logo. [Source: Qwest]Former Qwest CEO Joe Nacchio, who refused to accede to Bush administration demands that he participate in the warrantless wiretapping of US citizens (see February 2001 and Beyond), says in court documents released today that the NSA retaliated against Qwest by withdrawing a large government contract from the firm. Nacchio was convicted on 19 counts of insider trading, and was unable to mount the defense he wanted because the information he tried to present to the court was classified. He is appealing the verdict. The documents released today make up part of that defense. The documents indicate that the NSA was discussing a secret and possibly illegal surveillance operation against Americans as far back as February 2001—months before the 9/11 attacks, which Bush officials have used to justify wiretapping Americans without court warrants. Although the legal filings are heavily redacted for public consumption, they reveal, among other things, a February 27, 2001 meeting between Nacchio and NSA officials to discuss an infrastructure project and another, classified topic that may be regarding the NSA’s illegal wiretapping of US citizens (see February 27, 2001). After the discussion, in which Nacchio refuses to participate in the operation, the NSA withdrew its “Groundbreaker” contract from consideration for Qwest. Nacchio and an associate “went into that meeting expecting to talk about the ‘Groundbreaker’ project and came out of the meeting with optimism about the prospect for 2001 revenues from NSA,” Stern writes, “[T]he Court has prohibited Mr. Nacchio from eliciting testimony regarding what also occurred at that meeting, [redacted].… The Court has also refused to allow Mr. Nacchio to demonstrate that the agency retaliated for this refusal by denying the Groundbreaker and perhaps other work to Qwest.” Nacchio was convicted for not warning investors that Qwest’s stock would drop before he sold off his own stock; Nacchio contends that he believed the secret NSA contracts would come through and bolster his former firm’s stock price. [Raw Story, 10/12/2007; Marketwatch, 10/13/2007]
Qwest's No-Bid Contracts - On May 25, 2007, Judge Edward Nottingham wrote that, according to Nacchio, “Qwest entered into two classified contracts valued at hundreds of millions of dollars, without a competitive bidding process and that in 2000 and 2001, he participated in discussion with high-ranking [redacted] representatives concerning the possibility of awarding additional contracts of a similar nature.… Those discussions led him to believe that [redacted] would award Qwest contracts valued at amounts that would more than offset the negative warnings he was receiving about Qwest’s financial prospects.” [Washington Post, 10/13/2007]
'Quid Pro Quo' - The Electronic Frontier Foundation’s Hugh D’Andrade writes, “It appears that the NSA’s requests for cooperation came with an implied quid pro quo—give us your customer’s calling records and we will reward you with generous contracts worth millions. It is beginning to look like the telecoms were motivated by something other than ‘patriotism’ after all.” [Electronic Frontier Foundation, 10/17/2007]
'Never-Ending Carousel' - And Salon’s Glenn Greenwald, himself a former Constitutional law and civil rights litigator, writes, “The cooperation between the various military/intelligence branches of the federal government—particularly the Pentagon and the NSA—and the private telecommunications corporations is extraordinary and endless. They really are, in every respect, virtually indistinguishable. The federal government has its hands dug deeply into the entire ostensibly ‘private’ telecommunications infrastructure and, in return, the nation’s telecoms are recipients of enormous amounts of revenues by virtue of turning themselves into branches of the federal government. There simply is no separation between these corporations and the military and intelligence agencies of the federal government. They meet and plan and agree so frequently, and at such high levels, that they practically form a consortium.” Greenwald calls it “a never-ending carousel of multi-billion dollar transactions—pursuant to which enormous sums of taxpayer money are transferred to these telecoms in exchange for the telecoms serving as obedient divisions of the government, giving them unfettered access to all of the data and content of the communications of American citizens.” [Salon, 10/15/2007]

Entity Tags: National Security Agency, Qwest, Joe Nacchio, US Department of Defense, Hugh D’Andrade, Herbert Stern, Glenn Greenwald, Bush administration (43), American Civil Liberties Union, Electronic Frontier Foundation, Edward Nottingham, AT&T

Timeline Tags: Civil Liberties

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