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Profile: National Air Traffic Controllers Association (NATCA)
National Air Traffic Controllers Association (NATCA) was a participant or observer in the following events:
Logo of the National Air Traffic Controllers Association. [Source: National Air Traffic Controllers Association]Several air traffic controllers at the FAA’s New York Center and a union official representing them express concern that the controllers are going to be recorded recalling their experiences of the morning’s attacks, but are persuaded to go ahead with the recording. [9/11 Commission, 10/1/2003 ; US Department of Transportation, 5/4/2004 ; Washington Post, 5/7/2004] Mike McCormick, the New York Center manager, has directed that six controllers who communicated with, or tracked, the first two hijacked aircraft participate in a session where they are recorded giving their personal accounts of what happened. [Washington Post, 5/6/2004; Air Safety Week, 5/17/2004 ]
Controllers Apprehensive - According to McCormick, before the session commences there is a general concern among these controllers. He will later tell the 9/11 Commission that they “didn’t want to put things in a formal way that would be used in an investigation. There was also some worry about who would receive the tape.”
Local Union President Concerned - McCormick consults with Mark DiPalmo, the local president of the National Air Traffic Controllers Association (NATCA)—the air traffic controllers’ union. DiPalmo is concerned because the tape recording of statements is not a standard procedure. McCormick assures him that the tape will be available only to law enforcement officers, will only serve as a temporary measure until written statements have been prepared, and the controllers will be able to use their taped statements to help them prepare written ones. [9/11 Commission, 10/1/2003 ; US Department of Transportation, 5/4/2004 ; New York Times, 5/6/2004] Ruth E. Marlin, the executive vice president of NATCA, will later say she cannot address the question of why DiPalmo wants the tape to be “temporary.” She will say, however, that if she were in his position, “my concern would be that if tapes were saved permanently, they might be subject to FOIA [Freedom of Information Act] request, and then controllers would be subject to hearing their own voices recounted on television over and over again.” [Washington Post, 5/7/2004]
Controllers and Union President Consent - The controllers are reassured that the tape with their recorded statements on will not be used for disciplinary purposes, and will be strictly for use only by law enforcement personnel. [9/11 Commission, 10/1/2003 ] DiPalmo agrees to the recording of the controllers on the condition that the tape is only a temporary record until written statements are obtained, after which it should be destroyed. The recording session commences at 11:40 a.m. (see 11:40 a.m. September 11, 2001) and the resulting tape will be destroyed several months later (see Between December 2001 and February 2002). [US Department of Transportation, 5/4/2004 ]
The local vice president of the air traffic controllers’ union checks with a manager at the FAA’s New York Center whether anyone has listened to an audio tape that was recorded on September 11, on which several controllers recalled their experiences of the attacks, and is assured that the tape is going to be destroyed. [US Department of Transportation, 5/4/2004 ]
Union Vice President Asks about Tape - Within a few hours of the 9/11 attacks, Kevin Delaney, the New York Center’s quality assurance manager, tape-recorded witness statements from six controllers at the center that had been involved in handling or tracking two of the hijacked aircraft (see 11:40 a.m. September 11, 2001). [9/11 Commission, 10/1/2003 ; Washington Post, 5/6/2004; Air Safety Week, 5/17/2004 ] On at least two occasions over the following few months, the local vice president of the National Air Traffic Controllers Association (NATCA)—the controllers’ union—asks Delaney whether anyone has listened to the tape of those statements. (Delaney will later recall that he speaks with the union vice president about the tape in October 2001 and again in February 2002.)
Delaney Says He Will Destroy Tape - Delaney, who is the custodian of the tape, assures the union vice president that no one has listened to the tape, and it is not going to be provided to anyone. He also says he will “get rid of it” once the center’s formal accident package, which will include the controllers’ written statements about the 9/11 attacks, has been completed (see November 2001-May 2002). [US Department of Transportation, 5/4/2004 ]
Center Manager Gave Similar Assurance - Before the taping of the six controllers commenced on September 11, New York Center manager Mike McCormick had given similar assurances to Mark DiPalmo, the local NATCA president. DiPalmo agreed to the recording going ahead on the condition that the tape would only be a temporary record until written statements were obtained, after which it would be destroyed (see (Shortly Before 11:40 a.m.) September 11, 2001). [9/11 Commission, 10/1/2003 ; US Department of Transportation, 5/4/2004 ; New York Times, 5/6/2004]
Tape-Recording Statements Not Standard Procedure - The Washington Post will report that, according to union officials representing air traffic controllers, the tape-recording of controllers’ accounts of an accident is almost unheard of, and the normal procedure is for controllers to provide written statements after reviewing radar and other data. [Washington Post, 5/7/2004]
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