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Profile: Strategic Information Operations Center (SIOC)

Strategic Information Operations Center (SIOC) was a participant or observer in the following events:

Lieutenant Colonel Mark Stuart, an intelligence officer at NORAD’s Northeast Air Defense Sector (NEADS), calls the FBI’s Strategic Information and Operations Center (SIOC) to report the hijacking of Flight 11, but the SIOC can provide him with no additional information about the hijacking. [9/11 Commission, 10/30/2003 pdf file] The FAA’s Boston Center alerted NEADS to the hijacking of Flight 11 at 8:37 a.m. (see (8:37 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 20] But Stuart will later recall that when he then calls the SIOC to report the incident, he finds that the center has “no information to pass that could shed light on the nature of the… hijacking.” Stuart is handed off to two or three individuals at the SIOC. He explains what is happening and asks for law enforcement information, but, he will say, the SIOC “had nothing.” One of the people that Stuart talks to says to him, “Oh sh_t, I have to go,” and then hangs up. Stuart will tell the 9/11 Commission that he calls the SIOC at around 8:48 a.m. using his personal credit card. [9/11 Commission, 10/30/2003 pdf file] The SIOC is located on the fifth floor of the FBI’s headquarters in Washington, DC. It functions as a 24-hour watch post and crisis management center, and is equipped with sophisticated computers and communications equipment. [CNN, 11/20/1998; Federal Bureau of Investigation, 1/18/2004]

Entity Tags: Strategic Information Operations Center, Mark E. Stuart

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Attorney General John Ashcroft arrives at the FBI’s Strategic Information and Operations Center (SIOC), located on the fifth floor of its Washington, DC, headquarters. [CNN, 11/20/1998; 9/11 Commission, 12/17/2003 pdf file; Ashcroft, 2006, pp. 120] Ashcroft has returned to Washington after his scheduled engagement in Milwaukee had to be aborted due to the terrorist attacks (see Shortly After 9:03 a.m. September 11, 2001). [Newsweek, 9/24/2001; Newsweek, 3/10/2003]
Ashcroft Heads to SIOC instead of Remote, Classified Site - After his plane landed at Reagan National Airport (see (12:00 p.m.) September 11, 2001), Ashcroft was advised by National Security Adviser Condoleezza Rice to head to the remote, classified site, where other Justice Department personnel had gone. But because the roads were clogged with traffic, at the recommendation of Deputy Attorney General Larry Thompson, Ashcroft and his deputy chief of staff, David Israelite, turned around and headed instead toward the SIOC. While on his way to the SIOC, Ashcroft ordered that senior Justice Department officials like Thompson, who was at the remote, classified site, meet him at the center. Ashcroft will later estimate that he arrives at the SIOC sometime between 1:00 p.m. and 2:00 p.m. [9/11 Commission, 12/17/2003 pdf file; Ashcroft, 2006, pp. 118-120]
Sophisticated Command Center Can Manage Multiple Crises - The FBI’s new, upgraded SIOC officially opened in November 1998. [CNN, 11/20/1998; Federal Bureau of Investigation, 1/18/2004] The windowless, high-tech command center is 30,000 square feet in size. [Ashcroft, 2006, pp. 120] It can seat 380 people, includes 20 rooms to support its operations, and is equipped with sophisticated computers and communications equipment. It functions as a 24-hour watch post, a crisis management center, and an information processing center. It is capable of handling up to five crises at once. [CNN, 11/20/1998; Federal Bureau of Investigation, 1/18/2004] The SIOC was operational “[w]ithin minutes” of the terrorist attacks in New York and Washington, according to the FBI, and provides “analytical, logistical, and administrative support” for the FBI’s teams on the ground in New York, Pennsylvania, and at the Pentagon. [Federal Bureau of Investigation, 2003] Ashcroft will remain at the SIOC throughout the day, along with most of the FBI and Justice Department’s top officials (see (2:00 p.m.-8:30 p.m.) September 11, 2001). [Los Angeles Times, 9/12/2001; Ashcroft, 2006, pp. 129]

Entity Tags: Strategic Information Operations Center, John Ashcroft

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The FBI’s Strategic Information and Operations Center.The FBI’s Strategic Information and Operations Center. [Source: FBI]Attorney General John Ashcroft spends most of the rest of the day at the FBI’s Strategic Information and Operations Center (SIOC), after arriving there in the early afternoon (see (Between 1:00 p.m. and 2:00 p.m.) September 11, 2001). [9/11 Commission, 12/17/2003 pdf file; Ashcroft, 2006, pp. 129] The SIOC, which is located on the fifth floor of the FBI’s headquarters in Washington, DC, functions as a 24-hour watch post and crisis management center. The huge, windowless center can seat 380 people, and is equipped with sophisticated computers and communications equipment. [CNN, 11/20/1998; Federal Bureau of Investigation, 1/18/2004]
FBI Director Briefs Ashcroft - Ashcroft will later recall that when he arrives at the SIOC, the place is “teeming with people, abuzz with activity, voices and papers everywhere, with dozens of people coming in and out with bits and pieces of new information moment by moment.” Numerous rows of computer screens are “filled with data, and eight large video display screens were being monitored constantly.” Ashcroft is met by FBI Director Robert Mueller, who briefs him on what is so far known regarding the terrorist attacks.
Priority Is to Clear the Skies - During his initial period at the SIOC, Ashcroft will recall, the “overriding priority” is to make sure all commercial aircraft are on the ground. There are also concerns about some planes that have landed and individuals on them who might have been hijackers, and concerns about securing airports so that flights can get up and running again as soon as possible. [9/11 Commission, 12/17/2003 pdf file; Ashcroft, 2006, pp. 120-121]
SIOC Is 'the Place to Be to Get Information' - Most of the leading Justice Department and FBI officials remain at the SIOC throughout the day. Other officials in the center along with Ashcroft and Mueller include Deputy Attorney General Larry Thompson, Assistant Attorney General Michael Chertoff, and Immigration and Naturalization Service Commissioner James Ziglar. [Los Angeles Times, 9/12/2001; US Department of Justice, 9/12/2001] According to Ashcroft, the SIOC is “the place to be to get information, and so everyone wanted to be there.” [9/11 Commission, 12/17/2003 pdf file] Ashcroft will later recall, “I spent the hours, days, and most of the first weeks, months, after the attack on the United States in the [SIOC].” He will add, “That day, in those early hours, the prevention of terrorist attacks became the central goal of the law enforcement and national security mission of the Federal Bureau of Investigation.” [CNN, 5/30/2002]

Entity Tags: Federal Bureau of Investigation, James W. Ziglar, US Department of Justice, Larry D. Thompson, Robert S. Mueller III, Strategic Information Operations Center, John Ashcroft, Michael Chertoff

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

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