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Profile: Theresa Spagnuolo

Theresa Spagnuolo was a participant or observer in the following events:

Alleged 9/11 hijacker Mohamed Atta is seen by at least two people, examining the security checkpoints at Logan International Airport in Boston—the airport at which he will board Flight 11 on September 11—but no action is taken when the witnesses report their concerns about his suspicious behavior. [Sullivan, 12/23/2013 pdf file; WCVB 5 (Boston), 10/6/2014]
Supervisor Sees Atta Filming a Security Checkpoint - Theresa Spagnuolo, a supervisor for Globe Aviation Services, sees a Middle Eastern man videotaping the main security checkpoint at the airport. The man, Spagnuolo will later describe, is between 5 feet 5 and 5 feet 6 tall, with one day’s beard growth. After 9/11, she will recognize him as Atta from photos she is shown by investigators and seeing Atta’s picture on television. Worried by the man’s behavior, she tells her supervisor, James Miller, what she has seen. Miller, though, says nothing can be done about her concerns because the man is in a public area. According to the New York Post, however, this is untrue. “[A]irport security had clear authority to investigate anybody surveilling a checkpoint,” it will state, “and [Atta’s] activity should have raised major red flags.” Shortly after 9/11, Miller will claim he has no recollection of this incident and his alleged conversation with Spagnuolo. [Bureau of Alcohol, Tobacco, and Firearms, 9/17/2001 pdf file; New York Post, 10/5/2014]
Technician Sees Two Men Behaving Suspiciously - Meanwhile, Stephen Wallace, an American Airlines technician, notices two Middle Eastern men acting suspiciously sometime between 8:00 a.m. and 9:30 a.m. outside the main security checkpoint. He sees one of the men taking photos, and recording video of the checkpoint and the flight information display screens. He sees the other man speaking loudly in Arabic on a cell phone. Wallace will describe the men as having a dark complexion and being of medium height or perhaps slightly less than medium height. The man he sees talking on a cell phone has “no chin and dead eyes,” he will say. After 9/11, he will identify this man as Atta from photos he is shown by investigators. Whether he will be able to identify the other suspicious man is unstated. The two men are dressed like they are from Miami, Florida, Wallace will say. Atta is wearing a shiny grey shirt while the other man is wearing a tan shirt with stripes and flowers on it. Both men are wearing new leather shoes but no socks. Wallace observes them behaving suspiciously for about 45 minutes.
Port Authority Employees Think the Men Are Speaking Portuguese - Wallace alerts a couple of Massachusetts Port Authority employees who are nearby. He tells them the men have been taking photos, recording video, and talking Arabic on the phone. However, the Port Authority employees are apparently unconcerned. They tell Wallace the two men are “okay” and are speaking Portuguese, not Arabic. Wallace, though, is sure the men have been talking in Arabic.
Technician Questions the Suspicious Men - Due to his concerns, Wallace eventually walks up to the men and questions them about their carry-on luggage. They have what he will describe as “brand new” pilot bags with them. One of the bags is open and Wallace sees three disposable cameras, a video camera, files, and a cell phone in it. He points to a kiosk display of items that are prohibited on planes and says, “You guys don’t have any of this stuff in your bags, do you?” In response, one of the men addresses the other and refers to Wallace using an Arabic swear word while gesturing toward the technician. The two men then nervously pack up their bags and hurry toward another security checkpoint.
State Trooper Takes No Action - Wallace follows them and, before they reach it, alerts a Massachusetts state trooper to them. [Bureau of Alcohol, Tobacco, and Firearms, 9/17/2001 pdf file; Merrill Corp., 7/17/2007 pdf file; New York Post, 10/5/2014] He tells the state trooper: “These two clowns are up to something. They’ve been taking videos and pictures down at the checkpoint.” However, nothing is done in response to his concerns. The men are not stopped, questioned, or asked for IDs. [WCVB 5 (Boston), 10/6/2014] Wallace is unsure if they subsequently get on a plane but he thinks they board a flight to Washington, DC.
Action Today Could Have Prevented 9/11, Expert Will Say - There are no security cameras at the airport’s security checkpoints (see 1991-2000 and September 29, 2001), and so no images of Atta and his companion are recorded. Brian Sullivan, a retired special agent and risk management specialist for the Federal Aviation Administration, will express frustration at the lack of response to the sightings of Atta today when he learns of this incident after 9/11. “I’m convinced that had action been taken after the sighting of Atta, the 9/11 attacks, at least at Logan, could have been deterred,” he will say. Referring to Atta, the New York Post will comment, “[T]he worst terrorist hijacker in history was allowed to waltz through security without anyone stopping him, asking his name, checking his ticket, taking a picture, looking at his driver’s license or passport, opening his bags, or patting him down.” [Bureau of Alcohol, Tobacco, and Firearms, 9/17/2001 pdf file; Merrill Corp., 7/17/2007 pdf file; New York Post, 10/5/2014] Atta will again be seen behaving suspiciously at Logan Airport on September 9 (see September 9, 2001). [PBS, 1/17/2002; Associated Press, 5/28/2002; Guardian, 7/5/2002]

Entity Tags: James Miller (Globe Aviation Services), Massachusetts Port Authority, Brian Sullivan, Stephen Wallace, Mohamed Atta, Theresa Spagnuolo

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

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