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CIA Director George Tenet has just learned of the first attack on the WTC while having breakfast with former Senator David Boren (D-OK) at the St. Regis Hotel in Washington, DC. He later says, “It was obvious to us both that I had to leave immediately.” Along with Tim Ward, the head of his security detail, he gets into his car and, with lights flashing, hurries back to the CIA headquarters in Langley. Tenet later recalls that in these first minutes after the attack, “All the random dots we had been looking at started to fit into a pattern.… [M]y head was exploding with connections. I immediately thought about the ‘Bojinka’ plot to blow up twelve US airliners over the Pacific and a subsequent plan to fly a small airplane into CIA headquarters, which was broken up in 1994.” During his journey, he calls John Moseman, his chief of staff, and instructs him to assemble the senior CIA staff and key people from the Counterterrorist Center in the conference room next to his office. However, Tenet claims, it is difficult for him to get calls through on the secure phone, meaning he is “Essentially… in a communications blackout between the St. Regis and Langley, the longest twelve minutes of my life.” He only learns that a second plane hit the World Trade Center when he arrives at CIA headquarters. Tenet enters the conference room at around 9:15 a.m. By that time, he says, “I don’t think there was a person in the room who had the least doubt that we were in the middle of a full-scale assault orchestrated by al-Qaeda.” [Tenet, 2007, pp. 161-163]

Entity Tags: George J. Tenet, Central Intelligence Agency

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

In the Washington, DC, area, members of the public, emergency responders, and government officials experience serious communications problems. Telephone and cell phone services around the capital remain unavailable to members of the public for most of the day. [Verton, 2003, pp. 149]
bullet Particular problems are experienced around the Pentagon. Reportedly, cellular and landline telephone communications there are “virtually unreliable or inaccessible during the first few hours of the response,” after it is hit at 9:37 (see After 9:37 a.m. September 11, 2001). [US Department of Health and Human Services, 7/2002, pp. C36 pdf file]
Some senior government officials also experience communications difficulties:
bullet CIA Director George Tenet has problems using his secure phone while heading from a Washington hotel back to CIA headquarters, located about eight miles outside Washington (see (8:55 a.m.-9:15 a.m.) September 11, 2001). [Independent, 11/6/2002; Tenet, 2007, pp. 161-162]
bullet Secretary of State Colin Powell has to take a seven-hour flight from Peru, to get back to the capital. He later complains that, during this flight, “because of the communications problems that existed during that day, I couldn’t talk to anybody in Washington” (see (12:30 p.m.-7:30 p.m.) September 11, 2001). [ABC News, 9/11/2002]
bullet Between the time of the second WTC attack and about 9:45 a.m., Vice President Dick Cheney, who is at the White House, has problems reaching Speaker of the House Dennis Hastert at the US Capitol by secure telephone (see (9:04 a.m.-9:45 a.m.) September 11, 2001). [Daily Herald (Arlington Heights), 9/11/2002; Hayes, 2007, pp. 336-337]
bullet Even President Bush experiences difficulties communicating with Washington after leaving a school in Florida, and subsequently while flying on Air Force One (see (9:34 a.m.-9:43 a.m.) September 11, 2001). [Canadian Broadcasting Corporation, 9/10/2006]
A classified after-action report will later be produced, based on observations from a National Airborne Operations Center plane launched near Washington shortly before the time of the Pentagon attack (see (9:27 a.m.) September 11, 2001). According to one government official, the report indicates that the nation was “deaf, dumb, and blind” for much of the day. [Verton, 2003, pp. 150-151] Members of the public in New York City also experience communications problems throughout the day, particularly with cell phones (see (After 10:00 a.m.) September 11, 2001).

Entity Tags: Colin Powell, Richard (“Dick”) Cheney, Dennis Hastert, George J. Tenet, George W. Bush

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An air traffic controller at the FAA’s Indianapolis Center contacts the American Airlines dispatch office in Texas, and informs it that contact has been lost with Flight 77. The controller is a sector radar associate, whose job is to help with hand-offs and to coordinate with other sectors and facilities. He speaks to American Airlines dispatcher Jim McDonnell. [9/11 Commission, 8/26/2004, pp. 30; Spencer, 2008, pp. 63] The controller begins, “This is Indianapolis Center trying to get a hold of American 77.” McDonnell asks for clarification, “Who you trying to get a hold of?” and the controller replies: “American 77.… On frequency 120.27.… We were talking to him and all of a sudden it just, uh…” McDonnell interjects: “Okay, all right. We’ll get a hold of him for you.” The call comes to an abrupt end and the controller then continues trying to contact Flight 77. [New York Times, 10/16/2001; Spencer, 2008, pp. 63-64] Soon after this call, American Airlines’ executive vice president of operations, Gerard Arpey, will give an order to stop all American flight takeoffs in the Northeast US (see Between 9:00 a.m. and 9:10 a.m. September 11, 2001). By 8:59 a.m., American Airlines begins attempts to contact Flight 77 using ACARS (a digital communications system used primarily for aircraft-to-airline messages). Within minutes, some time between 9:00 a.m. and 9:10 a.m., American will get word that United Airlines also has lost contact with a missing airliner (presumably Flight 175). When reports of the second WTC crash come through after 9:03 a.m., one manager will mistakenly shout, “How did 77 get to New York and we didn’t know it?” [Wall Street Journal, 10/15/2001; 9/11 Commission, 7/24/2004, pp. 454; 9/11 Commission, 8/26/2004, pp. 31] The sector radar associate at the Indianapolis Center will call American Airlines again about Flight 77 at 9:02, and again speak with McDonnell (see 9:02 a.m. September 11, 2001). [New York Times, 10/16/2001]

Entity Tags: American Airlines, Indianapolis Air Route Traffic Control Center, Jim McDonnell

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

National Security Adviser Condoleezza Rice phones President Bush, who is away in Florida, to pass on to him the news that a plane has crashed into the World Trade Center, and she tells the president that the plane involved was a commercial jetliner, not a light aircraft. [White House, 11/1/2001; 9/11 Commission, 7/24/2004, pp. 35; Bush, 2010, pp. 126] Rice, who is in her office at the White House, has just been informed of the crash by her executive assistant, but she mistakenly believes it was an accident involving a small plane (see Shortly After 8:46 a.m. September 11, 2001). [White House, 10/24/2001; MSNBC, 9/11/2002] Bush has just arrived at the Emma E. Booker Elementary School in Sarasota for an education event there (see (8:55 a.m.) September 11, 2001). [Sammon, 2002, pp. 41-42; BBC Radio 4, 8/1/2002 pdf file]
Bush Calls WTC Crash a 'Strange Accident' - Rice calls Navy Captain Deborah Loewer, the director of the White House Situation Room, who is traveling with the president, and Loewer fetches Bush. [White House, 10/24/2001] Bush goes to a classroom that has been converted into a communications center for the traveling White House staff and talks to Rice using a secure phone there. [Bush, 2010, pp. 126] Rice says, “Mr. President, a plane crashed into the World Trade Center.” [White House, 10/24/2001] Bush has already been informed of this by members of his entourage (see (8:55 a.m.) September 11, 2001 and (Shortly After 8:55 a.m.) September 11, 2001). [Associated Press, 11/26/2001; Sammon, 2002, pp. 42; Bush, 2010, pp. 126] He says, “That’s a really strange accident,” and Rice replies, “Yeah, it really is.” [Bumiller, 2007, pp. xi-xii]
Bush Told that Crash Involved a Commercial Plane - Bush asks Rice, “What kind of plane?” and Rice says she has been told it was a twin-engine plane. She tells Bush she will let him know if she learns anything more about the crash. Around this time, Rice’s executive assistant, Army Lieutenant Colonel Tony Crawford, comes and tells Rice that it is now believed the plane that hit the WTC was a commercial plane. Rice passes on this information to Bush and then says, “That’s all we know right now, Mr. President.” [White House, 10/24/2001; White House, 11/1/2001; Newsweek, 12/30/2001; 9/11 Commission, 7/24/2004, pp. 35] Bush will later recall that at this moment, “I was stunned.” He thinks to himself: “That plane must have had the worst pilot in the world. How could he possibly have flown into a skyscraper on a clear day? Maybe he’d had a heart attack.” Bush mutters, “There’s one terrible pilot.” He tells Rice to stay on top of the situation and then asks his communications director, Dan Bartlett, to work on a statement promising the full support of federal emergency management services. [Sammon, 2002, pp. 42-43; Bush, 2010, pp. 126-127]
Bush and Rice Continue with Their Schedules - After the call ends, Bush heads on to watch a children’s reading drill at the school (see 9:02 a.m. September 11, 2001) and Rice goes to her senior staff meeting (see (9:04 a.m.) September 11, 2001). [White House, 8/2/2002; White House, 8/6/2002; Washington Times, 10/7/2002] Representative Dan Miller (R-FL), who is waiting in a receiving line to meet the president, has been told to hold on while Bush takes the call from Rice. When Bush comes over to Miller after the call, he appears unbothered. Miller will recall: “[I]t was nothing different from the normal, brief greeting with the president. I don’t think he was aware at the time, maybe, of the seriousness.” [St. Petersburg Times, 7/4/2004] Author James Bamford will comment that at this time, “neither Rice nor Bush was aware that the United States had gone to ‘battle stations’ alert and had scrambled fighter jets into the air to intercept and possibly take hostile action against multiple hijacked airliners, something that was then known by hundreds of others within NORAD, the Federal Aviation Administration, and the Pentagon.” [Bamford, 2004, pp. 17]

Entity Tags: Condoleezza Rice, Dan Bartlett, Dan Miller, Deborah Loewer, George W. Bush, Tony Crawford

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

American Airlines orders all its aircraft in the Northeast United States that have not yet taken off to remain on the ground, and then, minutes later, extends this order nationwide. [9/11 Commission, 8/26/2004, pp. 30-31] At the American Airlines System Operations Control (SOC) center in Fort Worth, Texas, managers have learned that communications have been lost with a second one of their aircraft, Flight 77 (see 8:58 a.m. September 11, 2001). Therefore, at around 9:00, Gerard Arpey, the airline’s executive vice president for operations, orders a “ground stop” of all American Airlines and American Eagle flights in the Northeast US. This means aircraft that have not yet taken off must remain on the ground. Minutes later, American learns that United Airlines has lost contact with one of its flights. So, some time between 9:05 and 9:10, it extends its ground stop order to apply to all American Airlines and American Eagle aircraft across the entire US. [9/11 Commission, 1/27/2004; 9/11 Commission, 7/24/2004, pp. 9-10] United Airlines will also prevent any further takeoffs of its flights at 9:20 (see (9:20 a.m.) September 11, 2001). [Wall Street Journal, 10/15/2001] And the FAA will give out a similar order to all its facilities, initiating a “national ground stop,” at around 9:25 a.m. (see (9:26 a.m.) September 11, 2001). [Time, 9/14/2001] At around 9:15, American Airlines will order all its airborne flights to land (see (9:15 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 31]

Entity Tags: American Airlines, Gerard Arpey

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An air traffic controller at the FAA’s Indianapolis Center contacts the American Airlines dispatch office in Texas, and informs dispatcher Jim McDonnell that the center is unable to make contact with Flight 77 and does not know the location of this aircraft. The same controller called American Airlines and spoke with McDonnell four minutes earlier, reporting that radio contact had been lost with Flight 77 (see 8:58 a.m. September 11, 2001). McDonnell now says he has tried contacting Flight 77 but did not get a reply back. The controller then tells him: “We, uh, we lost track control of the guy. He’s in coast track but we haven’t, we don’t [know] where his target is and we can’t get a hold of him. Um, you guys tried him and no response?” McDonnell confirms, “No response.” The controller continues: “Yeah, we have no radar contact and, uh, no communications with him. So if you guys could try again.” McDonnell replies, “We’re doing it.” [New York Times, 10/16/2001; 9/11 Commission, 8/26/2004, pp. 30] Flight 77 made its last radio communication with controllers at 8:51 (see 8:51 a.m. September 11, 2001), and deviated from its assigned course at 8:54 (see (8:54 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 8-9]

Entity Tags: American Airlines, Indianapolis Air Route Traffic Control Center, Jim McDonnell

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

People in the vicinity of the Pentagon, including the managers of the high USA Today building, phone the local emergency call center, with concerns about their own safety. [Creed and Newman, 2008, pp. 48; McClatchy Washington Bureau, 2008] The Emergency Communications Center (ECC) is the focal point of all police and fire 911 calls for Arlington County, where the Pentagon is located. [Goldberg et al., 2007, pp. 66] After events in New York make it clear the US is under attack, the phones there light up with calls from local people wanting to know what to do. [Creed and Newman, 2008, pp. 48] According to Assistant Chief James Schwartz of the Arlington County Fire Department, the center is “receiving phone calls from buildings that are along the [Potomac] river and are also along the flight path for [Washington’s Reagan] National Airport,” which is about a mile from the Pentagon. [McClatchy Washington Bureau, 2008]
USA Today Building Managers Concerned - Among the callers to the ECC are the building managers at the USA Today building in Rosslyn, who are worried their complex could be a target and want to know if they should evacuate it. [Creed and Newman, 2008, pp. 48] The USA Today complex is just a few miles down the road from the Pentagon. [USA Today, 9/13/2001] It includes the two tallest high-rise buildings in the county, one of which is 30-stories high. [Washington Business Journal, 9/11/2001; Creed and Newman, 2008, pp. 9] These two buildings are in fact known as the “Twin Towers.” [Washington Business Journal, 9/7/2001]
ECC Suggests Evacuation - The ECC has no specific guidance it can offer the building managers, but tells them that if it makes them feel better, based on what they are seeing on television, then they should evacuate their building. [McClatchy Washington Bureau, 2008] Some employees will begin evacuating from the USA Today building after the Pentagon is hit at 9:37. However, Westfield Realty, the company that owns the building, will not ask the tenants to evacuate until around 11:00 a.m. [Washington Business Journal, 9/11/2001; Washington Business Journal, 9/14/2001]
Firefighters Think USA Today Building Is a Possible Target - Around the time that the ECC is receiving calls from concerned people in the area, firefighters at a local fire station who have seen the television footage of the attacks in New York start speculating what landmarks terrorists might go for if they attacked northern Virginia. The firefighters in fact see the USA Today complex as the most obvious target, but they also consider the Pentagon, CIA headquarters, the White House, and the Capitol building to be potential targets. [Creed and Newman, 2008, pp. 9-10] Just before the time of the Pentagon attack, a fire alarm will go off at the USA Today building, though it is unclear whether this is actually caused by a fire there (see (Shortly Before 9:37 a.m.) September 11, 2001). [McClatchy Washington Bureau, 2008]

Entity Tags: USA Today building, Arlington County Emergency Communications Center, Arlington County Fire Department, James Schwartz

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Logo of the 552nd Air Control Wing.Logo of the 552nd Air Control Wing. [Source: US Air Force]An Airborne Warning and Control System (AWACS) plane on a training mission in the Washington, DC, area is instructed to return to its base in Oklahoma, even though its advanced communications and surveillance capabilities would significantly benefit the military’s air defense efforts in response to the terrorist attacks. The AWACS belongs to the 552nd Air Control Wing, located at Tinker Air Force Base in Oklahoma. [US Air Force, 4/1/2000; GlobalSecurity (.org), 4/16/2006; Spencer, 2008, pp. 265] It has been flying a training mission somewhere near Washington (see Before 9:55 a.m. September 11, 2001). [Code One Magazine, 1/2002]
AWACS Sent Back to Oklahoma - According to author Lynn Spencer, the AWACS is directed to return to Tinker Air Force Base “in the immediate confusion after the attacks.” The exact time the plane’s crew receives this order, and the identity of the person or organization that gives the order, are unstated. NORAD’s Northeast Air Defense Sector (NEADS) will contact the AWACS later on, and instruct it to turn around and head to Washington, to provide radio and radar coverage over the capital (see (11:25 a.m.) September 11, 2001). [Spencer, 2008, pp. 265-266]
AWACS Has Advanced Surveillance and Communication Capabilities - The AWACS, also called the E-3 Sentry, is a modified Boeing 707 that provides surveillance, command, control, and communications to military commanders. [New York Times, 9/23/1995; GlobalSecurity (.org), 4/16/2006; US Air Force, 9/22/2015] According to a US Air Force manual, the plane’s “advanced surveillance radar provides long-range, low-level detection of aircraft targets over all types of terrain.” [US Air Force, 4/1/2000] It can track friendly and enemy aircraft over a 300-mile radius. [New York Times, 9/23/1995] Mark Rosenker, the director of the White House Military Office, will say that AWACS planes “give you the big picture in the sky. They’re able to identify what’s a friend, what’s a foe.” [White House, 8/29/2002]
AWACS Would Help NEADS Contact Fighters - These planes are particularly important to NEADS. [9/11 Commission, 10/30/2003 pdf file] Spencer will describe: “The NEADS radio transmitter, like all radio transmitters, operates by line of sight. This means that the radio signals, which travel in a straight line, require an unobstructed path between the transmitter and the [fighter] jets” that NEADS is trying to communicate with this morning. Due to the curvature of the earth and the distance between NEADS, in Rome, New York, and Washington, the fighters’ launched to protect the capital (see 9:24 a.m. September 11, 2001 and (9:50 a.m.) September 11, 2001) will be unable to pick up the NEADS signal on their radio receivers when they descend below 20,000 feet, after arriving over Washington (see (Between 9:49 a.m. and 11:00 a.m.) September 11, 2001 and (11:25 a.m.) September 11, 2001). “What’s needed,” Spencer will write, “is an AWACS plane, which has the capability to provide both radar and radio coverage over a citywide area.” [Spencer, 2008, pp. 265]

Entity Tags: Mark Rosenker, Lynn Spencer, 552nd Air Control Wing

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The FAA’s Boston Center notifies the two fighter jets launched from Otis Air National Guard Base in response to the hijacked Flight 11 (see 8:46 a.m. September 11, 2001) that a second aircraft has been hijacked, and then tells the fighters of the second crash at the World Trade Center. The fighters are currently flying into a military training area over the Atlantic Ocean, just south of Long Island, known as “Whiskey 105” (see 9:01 a.m. September 11, 2001). They are being handled by Boston Center air traffic controller Stephen Roebuck.
Pilots Told of Second Hijacking and Crash - Roebuck asks the pilots of the fighters if they are in contact with “company,” meaning the military, and they say they are. He then informs them of the report of a second aircraft being hijacked. [9/11 Commission, 9/22/2003 pdf file; 9/11 Commission, 9/24/2003; 9/11 Commission, 2004] However, one of the pilots, Major Daniel Nash, will later say he is not told the call sign of this second hijacked aircraft, “UAL 175, until after he landed.” [9/11 Commission, 10/14/2003 pdf file] Roebuck hears from a colleague at the Boston Center that a second plane has hit the WTC. Just before 9:08 a.m., he notifies the Otis pilots of this. Roebuck will recall that he tries to communicate this “second event” to them calmly. [9/11 Commission, 9/22/2003 pdf file; 9/11 Commission, 9/24/2003; 9/11 Commission, 2004]
Pilot Switches into 'Combat Mode' - Lieutenant Colonel Timothy Duffy, the other Otis pilot along with Nash, will later recall his response to the news of the second crash, saying: “I look up and we’re about 60 or 70 miles outside Manhattan, and I can see the towers burning.… Okay, obviously everything just changed from my personal mind-set. We take off to go help somebody, and now as I look up and can see the burning I say, ‘Okay, now people are dying.’ It’s kind of hard to explain, but basically you switch into a combat mode where you say, ‘Okay, this just got real serious real fast.‘… Now people are dying and you’re thinking, ‘Okay, what do I have to do?’ And you have to put emotion aside because you don’t have time for it.” [Filson, 2003, pp. 60] Both pilots will later claim that prior to learning of the second hijacking and the second crash, they had been unaware that the first hijacked plane, Flight 11, had hit the WTC. [Filson, 10/2/2002; Filson, 10/22/2002; 9/11 Commission, 10/14/2003 pdf file; 9/11 Commission, 1/7/2004 pdf file] However, recordings of communications at the Boston Center reveal that Duffy was told of that first crash at 8:55 a.m. (see 8:55 a.m. September 11, 2001). [Federal Aviation Administration, 9/11/2001; 9/11 Commission, 2004] Duffy and Nash are also told about the second crash by someone at NORAD’s Northeast Air Defense Sector (NEADS) around this time (see (9:03 a.m.) September 11, 2001). [102nd Fighter Wing, 2001; Filson, 10/2/2002; Spencer, 2008, pp. 84]

Entity Tags: Timothy Duffy, Stephen Roebuck, Daniel Nash, Boston Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

By this time, officials at American Airlines’ System Operations Control in Fort Worth, Texas have mistakenly concluded that the second aircraft to hit the World Trade Center might have been Flight 77. [9/11 Commission, 7/24/2004, pp. 9; 9/11 Commission, 8/26/2004, pp. 30] American Airlines learned that communications had been lost with Flight 77 just before 9 a.m. (see 8:58 a.m. September 11, 2001).

Entity Tags: American Airlines

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Terry Biggio, the operations manager at the FAA’s Boston Center, instructs the air traffic controllers at his center to contact all aircraft in the center’s airspace by radio and inform them of the events taking place in New York. He tells the controllers to also advise the aircraft to heighten their cockpit security in light of these events. [9/11 Commission, 7/24/2004, pp. 23; 9/11 Commission, 8/26/2004, pp. 25] According to author Lynn Spencer, previously “No transmission of that kind has ever been made on air traffic control frequencies.” Controller Jim Ekins is the first to act. He announces over all the radio frequencies in the sector: “All aircraft! Due to recent events that have unfolded in the Boston sector, you are advised to increase cockpit security. Allow no entry to your cockpit!” According to Spencer, other controllers nearby overhear and realize: “Yes! That’s exactly what we need to tell them!” [Spencer, 2008, pp. 98] The Boston Center air traffic controllers then immediately execute Biggio’s order, and give the warning to their aircraft. [9/11 Commission, 8/26/2004, pp. 25] However, Spencer will write: “Communications with controllers are [usually] as dry as they come, and to many pilots this announcement is so out of their realm of understanding, training, and experience that it simply doesn’t make sense. It actually agitates some, who cannot help but view it as some new kind of ‘FAA bureaucratic bullsh_t.’” [Spencer, 2008, pp. 99] Boston Center will subsequently ask the FAA’s Herndon Command Center to issue a similar cockpit security alert nationwide, but the Command Center apparently will not act on this request (see (9:15 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 23] United Airlines will issue a company-wide order at 9:21 for its dispatchers to warn their flights to secure their cockpits (see 9:21 a.m. September 11, 2001). [9/11 Commission, 1/27/2004; 9/11 Commission, 7/24/2004, pp. 455]

Entity Tags: Terry Biggio, Boston Air Route Traffic Control Center, Jim Ekins

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Tape recordings of the operations floor at NORAD’s Northeast Air Defense Sector (NEADS) in Rome, New York indicate that both NEADS and NORAD are experiencing significant problems communicating with other agencies:
bullet At 9:12 a.m., a member of staff at NEADS tells another military agency over the phone: “We’re trying to reach the military coordinator. We’re having a difficult time.” [North American Aerospace Defense Command, 9/11/2001]
bullet At 9:22 a.m., a women at NEADS calls what is apparently an American Airlines office in New York, to ask about a report NEADS has received that Flight 11 is still airborne and headed towards Washington (see 9:21 a.m. September 11, 2001). After being given a phone number she needs to call for more information, the woman at NEADS replies: “[D]o me a favor and have them call us? We cannot call out for some reason.” [North American Aerospace Defense Command, 9/11/2001]
bullet At around 10:31 a.m., someone from the 1st Fighter Wing, which is the host unit at Langley Air Force Base in Virginia, calls NEADS. During the conversation, they mention, “I tried to get a hold of NORAD… and their lines are all busy.” NEADS replies, “Yeah, I can believe it,” and adds, “Right now the circuits are so busy.” [North American Aerospace Defense Command, 9/11/2001]
bullet Around 11:50 a.m., someone with the New York Air National Guard’s 109th Airlift Wing is on the phone to NEADS. They mention, “We’re having a tough time getting hold of you guys.” NEADS responds, “We’re having problems with our phone lines as well.” [North American Aerospace Defense Command, 9/11/2001]
bullet At 11:57 a.m., a member of staff at NEADS complains: “They turned off all the goddamned lines to the outside.… No, local. So you can’t make outside phone calls.” [North American Aerospace Defense Command, 9/11/2001]

Entity Tags: Northeast Air Defense Sector, North American Aerospace Defense Command

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Counterterrorism “tsar” Richard Clarke begins a crisis response video conference by asking FAA Administrator Jane Garvey what she knows. Garvey replies: “The two aircraft that went in [to the WTC] were American flight 11, a 767, and United 175, also a 767. Hijacked.” She says that she has put a hold on all takeoffs and landings in New York and Washington, then states, “We have reports of eleven aircraft off course or out of communications.” Clarke and Garvey discuss the feasibility of canceling all takeoffs nationally, and grounding all planes in the air. Garvey says it is possible, but will take time. [Clarke, 2004, pp. 4-5]

Entity Tags: Richard A. Clarke, Jane Garvey

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Bush in a holding room before giving his speech. Communications director Dan Bartlett points to the TV, and the clock reads 9:25. 
Bush in a holding room before giving his speech. Communications director Dan Bartlett points to the TV, and the clock reads 9:25. [Source: White House]After leaving the Booker Elementary School classroom, President Bush returns to an adjacent holding room where he is briefed by his staff, and gets his first look at the footage of the burning World Trade Center on a television that has been set up there. He instructs his press secretary, Ari Fleischer, to take notes to create an accurate accounting of events. According to some accounts, he speaks on the phone with Vice President Dick Cheney who is at the White House, and they both agree that terrorists are probably behind the attacks. [Sammon, 2002, pp. 92-93; Daily Mail, 9/8/2002; 9/11 Commission, 7/24/2004, pp. 39] But White House adviser Karl Rove, who is also in the holding room, will later tell NBC News that Bush is unable to reach Cheney because the vice president is being moved from his office to the White House bunker at this time. [MSNBC, 9/11/2002] The president speaks with New York Governor George Pataki and FBI Director Robert Mueller. Bush learns from Mueller that the planes that hit the WTC were commercial American aircraft, and at least one of them had apparently been hijacked after leaving Boston. According to some accounts, Bush also speaks with National Security Adviser Condoleezza Rice around this time. However, Rice herself will later suggest otherwise (see (9:45 a.m.) September 11, 2001). [Sammon, 2002, pp. 93-94; Daily Mail, 9/8/2002; St. Petersburg Times, 9/8/2002; 9/11 Commission, 7/24/2004, pp. 39] Fleischer and White House communications director Dan Bartlett quickly draft a statement for the president to deliver in the school’s library, which Bush rewords, scribbling three sheets of notes. Bush will deliver this at 9:30 a.m. (see 9:30 a.m. September 11, 2001). While he works on the statement, Bush briefly glances at the unfolding horror on the television. Turning to his aides in the room, he declares, “We’re at war.” [Sammon, 2002, pp. 94; Albuquerque Tribune, 9/10/2002] According to the 9/11 Commission, the focus at the present time is on the president’s statement to the nation, and the only decision made by Bush’s traveling party is to return to Washington. [9/11 Commission, 7/24/2004, pp. 39] Bush will later claim that he makes no major decisions in response to the crisis until after Air Force One takes off at around 9:55 a.m. (see (Shortly After 9:56 a.m.) September 11, 2001). [Washington Post, 1/27/2002]

Entity Tags: George E. Pataki, Dan Bartlett, Condoleezza Rice, Richard (“Dick”) Cheney, George W. Bush, Ari Fleischer, Robert S. Mueller III, Karl C. Rove

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Shortly before the Pentagon is attacked, firefighters with the Metropolitan Washington Airports Authority (MWAA) respond to a multiple vehicle car crash at the upper level of Terminal B of Reagan National Airport, which is less than a mile from the Pentagon. Captain Michael Defina, the acting shift commander, has seen the World Trade Center attacks on television and, although the airport is not on alert, he later claims he has a feeling that Washington could be another terrorist target. Although the shift commander doesn’t usually respond to motor vehicle accidents, Defina accompanies the rescue engine and medic unit to the crash at Terminal B because, he says, “something didn’t sound right about it.” He then hears a “dull roar” when the Pentagon is struck, and turns to see smoke rising above it. [NFPA Journal, 11/1/2001; Journal of Emergency Medical Services, 4/2002 pdf file] Fire Communications initially tells him that a Boeing 757 crashed off the end of Runway 1-19 at Reagan Airport. This report is soon corrected, and the MWAA is directed to respond to the Pentagon attack. It has substantial resources for this, including two foam units and two mass casualty units. MWAA has authority to automatically respond to plane crashes within 5 miles of Reagan Airport, so two of its heavy rescue units self-dispatch to the Pentagon. Its fire and medical units arrive at the crash site within 5 minutes of the attack. [US Department of Health and Human Services, 7/2002, pp. A6-A7 pdf file] The Airports Authority firefighters are able to set up directly in front of the impact hole, and their foam units knock down much of the fire within seven minutes of arriving. [NFPA Journal, 11/1/2001]

Entity Tags: Metropolitan Washington Airports Authority, Michael Defina

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The FAA’s Great Lakes Regional Operations Center notifies the Operations Center at FAA’s Washington headquarters of the simultaneous loss of radar identification and radar communications with Flight 77. [Federal Aviation Administration, 9/17/2001 pdf file; 9/11 Commission, 8/26/2004, pp. 32] This is almost 30 minutes after this loss of contact occurred (see 8:56 a.m. September 11, 2001), and 15 minutes after the Great Lakes regional center was informed of it (see 9:09 a.m. September 11, 2001).

Entity Tags: Federal Aviation Administration

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A number of fighter jets from Otis Air National Guard Base in Massachusetts that are out over the Atlantic Ocean on a training mission are notified of the first crash at the World Trade Center and then return to their base. The fighters belong to the 102nd Fighter Wing. [102nd Fighter Wing, 2001; 9/11 Commission, 1/7/2004 pdf file; Richard, 2010, pp. 13-14; Airman, 9/3/2011] According to most accounts, six of the unit’s F-15 fighters are taking part in the training mission. [102nd Fighter Wing, 2001; North American Aerospace Defense Command, 9/11/2001; Cape Cod Times, 9/11/2006; Spencer, 2008, pp. 155] But Major Martin Richard, one of the pilots involved, will write in a 2010 book that eight F-15s are taking part. [Richard, 2010, pp. 10]
Fighters Recalled for 'Possible Use' - The fighters took off from Otis Air Base at 9:00 a.m. for their “defensive counter-air” mission in an area of military training airspace over the Atlantic Ocean, southeast of Long Island, known as “Whiskey 105” (see (9:00 a.m.-9:24 a.m.) September 11, 2001). [9/11 Commission, 10/14/2003 pdf file; Airman, 9/3/2011] Following the second attack on the WTC at 9:03 a.m., commanders at Otis Air Base convened and decided to recall all aircraft out on training (see Shortly After 9:03 a.m. September 11, 2001). [Spencer, 2008, pp. 153-154] A member of staff at NORAD’s Northeast Air Defense Sector (NEADS) tells a colleague that the fighters in Whiskey 105 are being recalled to Otis for “possible use, so we’ve got more aircraft [on] standby.” [North American Aerospace Defense Command, 9/11/2001]
Controller Tells Fighters to Return to Base - The fighters are recalled to their base at around 9:25 a.m. [9/11 Commission, 10/14/2003 pdf file; 9/11 Commission, 1/7/2004 pdf file] Shortly after they arrive in Whiskey 105, Richard is called by an air traffic controller at the FAA’s Boston Center. [Cape Cod Times, 9/11/2006] Richard will later note that “for a controller to interrupt our training mission was out of the norm.” [Richard, 2010, pp. 13] According to Airman, the controller tells Richard: “There’s something going on in New York. I think you guys need to get back to your base.” [Airman, 9/3/2011] But Richard will recall that the controller says, “[A]n aircraft just crashed into the World Trade Center and I think you should return to base immediately.” Richard replies, “Copy,” meaning he understands. However, he will say: “I was a bit confused. I didn’t know the extent of the pandemonium residing just outside of our sterile training airspace.” [Richard, 2010, pp. 13]
Pilot Not Told Why Alert Jets Were Scrambled - Before taking off from Otis Air Base, Richard had seen the two of his unit’s fighters that are kept on “alert”—ready for immediate launch—taking off in response to the hijacked Flight 11 (see 8:46 a.m. September 11, 2001), but he had been unaware of why they were being scrambled (see (8:30 a.m.-8:59 a.m.) September 11, 2001). Therefore, Richard will recall, “When the FAA announced that the World Trade [Center] tower had been struck by an aircraft, I asked if this was why the alert pilots had been scrambled.” However, he will say, he “got no reply.” It is unclear whether the pilots on the training mission are informed of the aircraft hijackings at this time. Richard will recall, “[W]hen it came over the radio that it was a possible hijacking, it sure got our attention,” but he will not say when this radio communication occurs. [102nd Fighter Wing, 2001; Cape Cod Times, 9/11/2006]
Supervisor Tells Pilot to Get Back to Base - Richard hurriedly dials the radio frequency to contact Lieutenant Colonel Jon Treacy, his unit’s supervisor of flying, who controls flying operations from the ground. [Richard, 2010, pp. 13] Richard asks, “Do you need us back on base?” and Treacy replies, “Get back here as soon as you can.” [Cape Cod Times, 9/11/2006]
Fighters Have Too Much Fuel to Land - The fighters were split apart over the Whiskey 105 airspace for their training mission. Rather than spending time getting them back together, Richard orders the pilots to go back to base in flights of two jets. Furthermore, another problem will delay their return: the fighters all have too much fuel to be able to land. Therefore, Richard will write, “Rather than dump the fuel overboard, which would take upwards of six to nine minutes, we got together in twos and did some basic fighter maneuvering.” These maneuvers, which are done in full afterburner, are “the most expeditious way to get to landing weight.” As the pilots request clearance to fly out of Whiskey 105 and back to Otis Air Base, their radios become crowded with communications. Richard comments, “It sounds like we are at war.”
Pilots Told to Stay at Their Aircraft after Landing - The pilots still have little idea what is going on, so Richard contacts Treacy for an update. However, Treacy has nothing concrete to tell him and only says, “After you land, stay at your jets; we’ll run the classified packs out to you.” These “classified packs” fit into the leg pocket of a pilot’s g-suit, and include the classified codes and guidance pilots fly with when on alert. Richard will write, “In light of recent events, it seemed we had been drafted for alert duty.” [Richard, 2010, pp. 13-14]
Pilots Told to Prepare Fighters for Alert - The fighters arrive at Otis Air Base around 20 minutes after they are called back there, according to author Lynn Spencer. As they taxi in, the pilots receive an instruction over their radios from Treacy, who tells them, “Cock your jets for alert!” They have never received such an order before. It means that instead of parking and shutting down their aircraft, they must prepare them to be scrambled from the flight line, with all of the instruments, controls, and switches set ready for immediate takeoff orders. After doing as instructed, the pilots head into the operations building to find out what is happening. [Spencer, 2008, pp. 155] Most of the squadron personnel are huddled by the television in the break room, watching the coverage of the terrorist attacks. One of the life support technicians turns to Richard and says, “It’s a goddamn Tom Clancy novel!” Richard will comment, “It was obvious now that we were at war.” [Richard, 2010, pp. 14] A number of the fighters that come back from the training mission, which have no ordnance on them, will be armed and also refueled, ready to take off to protect US airspace. [102nd Fighter Wing, 2001] The first fighters to subsequently take off from Otis Air Base will launch at around 10:30 a.m. (see (10:30 a.m.) September 11, 2001 and (Shortly After 10:30 a.m.) September 11, 2001). [9/11 Commission, 10/14/2003 pdf file; Spencer, 2008, pp. 244-246]

Entity Tags: Jonathan T. Treacy, Boston Air Route Traffic Control Center, 102nd Fighter Wing, Martin Richard

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Gordon England.Gordon England. [Source: US Department of Defense]Secretary of the Navy Gordon England is unable to communicate with colleagues on the ground while he is being flown from Texas to Washington, DC. England, the Navy’s top civilian official, traveled to Fort Worth, Texas, the previous evening to give a speech to the Navy League. When the terrorist attacks began this morning, he was getting ready to fly back to Washington. Initially, however, the Navy plane he was going to travel on was grounded. [CNN, 10/16/2001; American Forces Press Service, 9/7/2006] (The FAA ordered a ground stop to prevent any aircraft taking off across the US at around 9:26 a.m. (see (9:26 a.m.) September 11, 2001). [US Congress. House. Committee On Transportation And Infrastructure, 9/21/2001; 9/11 Commission, 7/24/2004, pp. 25] ) But after a “short period,” England will later recall, the Navy secretary and his companions “got clearance to come back to Washington.” While they are flying to the capital, however, they are unable to communicate with their colleagues on the ground. When he is asked about the flight, England will recall, “Well, of course, we didn’t have any communications.” England and his companions consequently have little knowledge of what the attacks involved. “We didn’t know what was happening,” England will say. “Literally just knew some of the things that happened, knew that something had been hit in Washington, but didn’t know until we were airborne that it had been the Pentagon.” England only learns more about what has happened when his plane lands. “I really didn’t hear much until we got on the ground,” he will say. Why England and those with him have these communication problems is unknown. After arriving in Washington, England joins colleagues of his at the Naval Criminal Investigative Service headquarters, where the Navy has set up a temporary headquarters (see After 9:37 a.m. September 11, 2001). [CNN, 10/16/2001; Goldberg et al., 2007, pp. 133] Other senior US government officials also have trouble making and receiving communications while the attacks are taking place this morning, and in the following hours (see (After 8:55 a.m.) September 11, 2001). These officials include President Bush (see (9:34 a.m.-9:43 a.m.) September 11, 2001), Secretary of State Colin Powell (see (12:30 p.m.-7:30 p.m.) September 11, 2001), CIA Director George Tenet (see (8:55 a.m.-9:15 a.m.) September 11, 2001), and House Speaker Dennis Hastert (see (9:04 a.m.-9:45 a.m.) September 11, 2001). [Telecom News, 2002 pdf file; Hastert, 2004, pp. 6; Canadian Broadcasting Corporation, 9/10/2006; Tenet, 2007, pp. 162]

Entity Tags: Gordon England

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

At the National Security Agency (NSA) headquarters in Fort Meade, Maryland, Michael Hayden, the agency’s director, orders the evacuation of all nonessential personnel from the NSA complex. His two reasons for this, he later says, are “just pure safety,” and to protect the people who work at the agency by sending “them home on the dispersal plan.” In a 2007 speech, he will state that he gave this order at 9:30 a.m. But in the account of author James Bamford, around the time Hayden gives the order he hears “some early reports about the explosion at the Pentagon.” Yet the attack on the Pentagon does not occur until 9:37 (see 9:37 a.m. September 11, 2001). The reason for this discrepancy is unclear. Hayden’s evacuation order is announced over loudspeakers throughout the NSA, and many of the 16,000 employees there leave. After hearing for sure that the Pentagon has been struck and that one or more hijacked aircraft is heading toward Washington, Hayden orders the three to four thousand remaining essential personnel to immediately evacuate the agency’s three tall towers and relocate to the low-rise Ops 1 Building. However, as Hayden later says, “[W]e really couldn’t afford to move the counterterrorism shop” where experts and linguists who track terrorists’ foreign communications work, even though it is located near the top of one of the NSA’s high-rise buildings. Maureen Baginski, the NSA’s director of signals intelligence, goes up there shortly after the time of the Pentagon attack to calm down the workers who, according to Hayden, are “emotionally shattered.” [US Congress, 10/17/2002; Bamford, 2004, pp. 52-54; National Journal, 6/19/2006; Central Intelligence Agency, 5/4/2007] At 9:53, analysts in the counterterrorism office will pick up and quickly translate a phone call from a bin Laden operative in Afghanistan, apparently referring to the attacks (see 9:53 a.m. September 11, 2001).

Entity Tags: National Security Agency, Michael Hayden, Maureen Baginski

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The OEM command bus.The OEM command bus. [Source: New York City Office of Emergency Management]Personnel from New York’s Office of Emergency Management (OEM) use the OEM command bus as their command post after their command center in World Trade Center Building 7 has been evacuated. [Jenkins and Edwards-Winslow, 9/2003, pp. 20 pdf file; 9/11 Commission, 4/7/2004] The OEM command center, on the 23rd floor of WTC 7, is intended to coordinate the city’s response to emergencies, including terrorist attacks. [New York Times, 6/8/1999] However, it was evacuated at around 9:30 a.m., according to the 9/11 Commission Report, although other accounts will suggest the evacuation occurs at an earlier or later time (see (Soon After 8:46 a.m.-9:35 a.m.) September 11, 2001, (Shortly Before 9:03 a.m.) September 11, 2001, and (9:30 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 305; National Institute of Standards and Technology, 9/2005, pp. 109; Barrett and Collins, 2006, pp. 34] OEM personnel therefore now have to operate from the their command bus. [Jenkins and Edwards-Winslow, 9/2003, pp. 20 pdf file; 9/11 Commission, 4/7/2004] The bus, known as the Interagency Command Center (ICC), is equipped with computers, a state-of-the-art communications system, and on-board electrical generation. It also has its own conference room. [Wall Street Journal, 9/21/2001; Jenkins and Edwards-Winslow, 9/2003, pp. 20 pdf file; Power, 2004, pp. 172] It can be deployed to the location of a major emergency, to serve as an on-scene command post for coordinating interagency operations and communications. [City of New York, 2001, pp. 8 pdf file] The OEM’s emergency plans and vital records are kept in WTC 7, and, due to the evacuation of the command center, are now inaccessible. Fortunately, after they move to the ICC, OEM personnel are able to implement their emergency action plans from memory and by utilizing their combined knowledge. [Jenkins and Edwards-Winslow, 9/2003, pp. 20 pdf file] After the Twin Towers collapse, the ICC will move to a firehouse on Houston Street, to provide support to Mayor Rudolph Giuliani and his entourage, who have set up a temporary headquarters at that location (see (After 10:28 a.m.-12:00 pm.) September 11, 2001). [Wall Street Journal, 9/21/2001; 9/11 Commission, 4/7/2004]

Entity Tags: Office of Emergency Management

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

President Bush trying to use a cell phone as his motorcade nears the Sarasota airport.President Bush trying to use a cell phone as his motorcade nears the Sarasota airport. [Source: Associated Press]President Bush has difficulty communicating with colleagues in Washington, DC, while he is being driven to Sarasota-Bradenton International Airport. [9/11 Commission, 6/17/2004; Canadian Broadcasting Corporation, 9/10/2006] Bush left the Emma E. Booker Elementary School in Sarasota, Florida, at around 9:35 a.m. to be driven to Air Force One (see (9:34 a.m.) September 11, 2001). [Daily Telegraph, 12/16/2001; Bloomberg, 6/17/2004] While he is in his limousine, he tries calling colleagues at the White House over a secure telephone line, but all the secure lines are down. He ends up trying to call Washington using a borrowed cell phone. Even this doesn’t work, according to the Canadian Broadcasting Corporation. [9/11 Commission, 6/17/2004; Canadian Broadcasting Corporation, 9/10/2006] However, he talks with National Security Adviser Condoleezza Rice around this time, which means he is able to make at least one call (see (Between 9:38 a.m. and 9:43 a.m.) September 11, 2001 and (9:45 a.m.) September 11, 2001). [Bush, 2010, pp. 128] Dave Wilkinson, assistant special agent in charge of the presidential protection division, will later comment on the difficulties Bush and his entourage have communicating with Washington today, saying, “Every kind of communication… was challenged” and the “communications network did not hold up.” [Politico Magazine, 9/9/2016] Lee Hamilton, vice chairman of the 9/11 Commission, will claim that Bush had difficulty communicating with Washington while he was being driven to the airport because members of his entourage all tried calling the capital at the same time after leaving the school, thereby causing a “communication jam.” However, the communication problems will continue after Bush takes off from Sarasota on Air Force One (see (9:54 a.m.-2:50 p.m.) September 11, 2001). [9/11 Commission, 6/17/2004; Canadian Broadcasting Corporation, 9/10/2006] The president’s difficulty reaching his colleagues in Washington during the drive to the airport is particularly notable since, just a few months ago, Bush instructed Joseph Hagin, his deputy chief of staff for operations, to promptly ensure that he is always able to make phone calls, after he had trouble making a call from his limousine (see Spring 2001). Hagin has apparently not yet fixed the problem. [National Journal, 4/11/2011]

Entity Tags: George W. Bush, Lee Hamilton, Condoleezza Rice, Dave Wilkinson

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

In the middle of the 9/11 attacks, General Ralph Eberhart, the commander of NORAD, drives from his NORAD headquarters office at Peterson Air Force Base, Colorado to the NORAD operations center in Cheyenne Mountain, about a dozen miles away. The journey reportedly takes him 45 minutes and en route he loses a cell phone call with Vice President Cheney. The reason he makes this journey is unknown, though it is reported that there are superior communications capabilities available at Cheyenne Mountain. [Colorado Springs Gazette, 6/16/2006; Denver Post, 7/28/2006; Washington Post, 7/29/2006] The exact times when Eberhart departs Peterson AFB and arrives at Cheyenne Mountain are unclear. General Richard Myers says that Eberhart phones him from Peterson either just before or just after the Pentagon is hit, which suggests that Eberhart heads out some time between 9:35 a.m. and 9:40 a.m. [Armed Forces Radio And Television Service, 10/17/2001; 9/11 Commission, 6/17/2004] Eberhart tells the 9/11 Commission that when he arrives at the NORAD operations center, the order to shoot down hijacked aircraft has already been passed down NORAD’s chain of command. According to the commission’s timeline, this would indicate he arrives after 10:31 a.m. (see 10:31 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 42] Yet other reports state that the massive blast doors to Cheyenne Mountain are shut at around 10:15 a.m. (see (10:15 a.m.) September 11, 2001), which suggests that Eberhart arrives earlier.

Entity Tags: Ralph Eberhart

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

In response to an emergency 911 telephone call, the Arlington County Emergency Communications Center dispatches several units to deal with an apartment fire at 1003 Wilson Boulevard in Rosslyn, Virginia—within the vicinity of the Pentagon. Because this fire is in a high-rise building, nine different fire and medical service units are dispatched. However, the first engine crew to arrive radios to the other units that the fire has gone out. Consequently, by “sheer coincidence,” at the time when the Pentagon is hit, there are a significant number of available fire and medical service units already on the road nearby. [US Department of Health and Human Services, 7/2002, pp. A9 pdf file; Fire Engineering, 11/2002] Assistant Chief James Schwartz of the Arlington County Fire Department will later recall that, around this time, firefighters are dispatched in response to an alarm at the high-rise USA Today complex in Rosslyn (see (Shortly Before 9:37 a.m.) September 11, 2001). The address of the complex is 1000 and 1110 Wilson Boulevard, suggesting this is in fact the same incident as the “apartment fire” at 1003 Wilson Boulevard. [Washington Business Journal, 9/7/2001; McClatchy Washington Bureau, 2008] Furthermore, apparently around this same time, soldiers from a bomb ordnance disposal unit at Fort Belvoir, 12 miles south of the Pentagon, are on their way to do a sweep of the Pentagon heliport, ready for the expected arrival of the president there at around midday (see 8:30 a.m. September 11, 2001). [Goldberg et al., 2007, pp. 64-65]

Entity Tags: Arlington County Emergency Communications Center, James Schwartz

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

At the time the Pentagon is struck, a member of the Defense Protective Service (DPS), which guards the Pentagon, is in the process of ordering the threat level be raised. John Pugrud, the deputy chief of the DPS, has met with DPS Chief John Jester, and Jester directed him to instruct the DPS Communications Center to raise the Force Protection Condition up one level, from Normal to Alpha (see (Shortly Before 9:37 a.m.) September 11, 2001). The moment the Pentagon is hit, Pugrud has the phone in his hand to dial the center. When his call is answered, he can hear the center’s alarms activating and radio calls taking place. The dispatcher yells: “We’ve been hit! We’ve been hit! Wedge one. Wedge one.” According to the Defense Department’s book about the Pentagon attack, no one in DPS has received any warning of a hijacked aircraft heading toward Washington. [Goldberg et al., 2007, pp. 152] No steps have been taken to alert Pentagon employees or evacuate the building. [Vogel, 2007, pp. 429] Around 30 minutes after the attack occurs, the US military will increase its threat level to Defcon Delta, the highest possible level (see (Between 10:10 a.m. and 10:35 a.m.) September 11, 2001). [CNN, 9/4/2002] This will be reduced to “Charlie” before the end of the week. [US Department of Defense, 9/16/2001; USA Today, 9/16/2001]

Entity Tags: Defense Protective Service, John Pugrud

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Firefighters and other rescuers at the Pentagon crash site.Firefighters and other rescuers at the Pentagon crash site. [Source: US Department of Defense]Emergency responders and others at the Pentagon experience serious problems with communications following the attack there. These difficulties last for several hours. [US Department of Health and Human Services, 7/2002, pp. 12-13 pdf file; Goldberg et al., 2007, pp. 114] According to a federally funded report on the emergency response to the Pentagon attack, communications systems had been busy “even before American Airlines Flight 77 crashed into the Pentagon.” But when the crash occurs, “all area communications [seem] simultaneously overwhelmed.” [US Department of Health and Human Services, 7/2002, pp. A34 pdf file] The Defense Department’s book about the Pentagon attack later describes, “Almost immediately radio traffic gridlocked, land lines were unavailable, and cellular telephone networks became so overloaded that for a time Pentagon officials and employees as well as some emergency responders could not call outside.” [Goldberg et al., 2007, pp. 114] This leads to significant problems: “Firefighters calling the [Arlington County Emergency Communications Center] couldn’t get through. Relatives of Pentagon workers found cellular and land lines jammed.” [US Department of Health and Human Services, 7/2002, pp. A34 pdf file] The DiLorenzo Tricare Health Clinic at the Pentagon and the Rader Clinic at nearby Fort Myer are unable to establish reliable communications. Reportedly, “Hospitals and clinics could not be informed about the flow of casualties, and perhaps more damaging, communication between the fire and rescue and the emergency medical elements on-site was severely impaired.” [Goldberg et al., 2007, pp. 114] Officer Aubrey Davis of the Pentagon police heads to the crash site with Defense Secretary Donald Rumsfeld immediately after the Pentagon is hit. He receives frantic pleas over his radio, regarding Rumsfeld’s whereabouts. But, as Davis later recalls, “the system was overloaded, everyone on the frequency was talking, everything jumbled, so I couldn’t get through and they went on asking” (see (9:38 a.m.-10:00 a.m.) September 11, 2001). [Cockburn, 2007, pp. 1-2] Cellular and landline telephone communications remain “virtually unreliable or inaccessible during the first few hours of the response.” But later on, in the afternoon, Verizon technicians and Secret Service technical staff install portable cellular towers at the Pentagon, and this significantly increases cell phone access. [US Department of Health and Human Services, 7/2002, pp. C36 pdf file] Communications problems are experienced not just around the Pentagon but also in the broader Washington area, with some senior government officials being affected (see (After 8:55 a.m.) September 11, 2001). [Verton, 2003, pp. 149]

Entity Tags: Donald Rumsfeld, DiLorenzo Tricare Health Clinic, Arlington County Emergency Communications Center, Pentagon, US Department of Defense, Aubrey Davis, Rader Clinic

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Initial firefighting efforts after the attack on the Pentagon.Initial firefighting efforts after the attack on the Pentagon. [Source: US Department of Defense] (click image to enlarge)Numerous area firefighters and other emergency workers promptly learn of the Pentagon crash and are able to arrive at the crash scene within 5 or 6 minutes of the attack. These responders include members of the Arlington County Fire Department (ACFD) and the Fort Myer Fire Department, plus units belonging to the Fire and Rescue Department of the Metropolitan Washington Airports Authority (MWAA). [Goldberg et al., 2007, pp. 66] ACFD’s training officer, Captain Chuck Gibbs, reaches the crash site within 3 minutes of the attack, followed a minute later by Battalion Chief Bob Cornwell, who assumes initial incident command responsibilities. ACFD Captain Edward Blunt arrives at 9:42 and establishes Emergency Medical Services control. ACFD Truck 105 is the first unit to arrive, reaching the scene at 9:41. [US Department of Health and Human Services, 7/2002, pp. A5-A6 and 1-1 pdf file] A minute after it, Rescue Engines 161 and 162 of the Fort Myer Fire Department arrive, followed by a reserve pumper, Engine 163. [Goldberg et al., 2007, pp. 68] MWAA fire and medical units, and the first contingent of the FBI’s National Capital Response Squad, also arrive within 5 minutes of the crash. By 10:00 a.m., most of the ACFD duty shift will be engaged at the Pentagon. [US Department of Health and Human Services, 7/2002, pp. A7 pdf file] Federal, state, and local civilian police officers also arrive within minutes of the attack. [Goldberg et al., 2007, pp. 161] Most Arlington County Police Department officers will have reached the scene within 3 hours. [US Department of Health and Human Services, 7/2002, pp. C6 pdf file] Several factors have contributed to the prompt emergency response:
bullet The Arlington County Emergency Communications Center (ECC), which is the focal point of all police and fire 911 calls for the county, received several calls from emergency workers who saw the low-flying plane approaching the Pentagon (see (9:36 a.m.-9:39 a.m.) September 11, 2001). [Goldberg et al., 2007, pp. 66]
bullet Some fire and rescue units responded after hearing the radio message of Fire Captain Steve McCoy, reporting the crash. [US Department of Health and Human Services, 7/2002, pp. A4 pdf file]
bullet Numerous emergency units were already on the road near the Pentagon, and were able to quickly respond, after being called out to an apartment fire that was found to have already gone out (see (Shortly Before 9:37 a.m.) September 11, 2001). [Fire Engineering, 11/2002]
bullet And MWAA firefighters were already responding to a car crash at nearby Reagan National Airport, had heard the sound of the crash, and saw the resulting smoke rising into the air (see (9:20 a.m.-9:42 a.m.) September 11, 2001). [Goldberg et al., 2007, pp. 69-70]

Entity Tags: Chuck Gibbs, Arlington County Fire Department, National Capital Response Squad, Bob Cornwell, Fort Myer Fire Department, Edward Blunt, Metropolitan Washington Airports Authority

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Anna Perez.Anna Perez. [Source: Paul Drinkwater / NBC Universal]Government officials in the Presidential Emergency Operations Center (PEOC) below the White House are frustrated at technical problems they have with the televisions in the center, which mean they are unable to get audio from both the TV broadcast channels and the videoconferencing system at the same time. [White House, 11/1/2001; Newsweek, 12/30/2001] Two large television screens are built into a wall of the PEOC conference room, and, according to journalist and author Stephen Hayes, for most of the day one of them is tuned to CNN and the other to the Fox News Channel. Hayes will write, “Watching the uninterrupted news coverage not only provided new and timely information; it also allowed officials in the shelter [i.e. the PEOC] to understand, as they designed their public response, what exactly the American people were seeing.” [Hayes, 2007, pp. 337, 342]
Officials Have Problems with Television and Video Conference Audio - But, National Security Adviser Condoleezza Rice will later recall, the “only frustration” among those in the PEOC is “that we kept having trouble getting the TV to work.… [W]e were having trouble with the, some of the video link.” Therefore, “if you were trying to do the video conference, you had trouble doing TV.” [White House, 11/1/2001] The “video conference” Rice refers to is presumably the White House video teleconference being conducted by counterterrorism chief Richard Clarke (see (9:10 a.m.) September 11, 2001 and 9:25 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 36] Anna Perez, Rice’s communications counselor, will add, “[Y]ou couldn’t do the SVTS [secure video teleconference system] at the same time you could do the CNN.” [White House, 11/1/2001] Eric Edelman, a member of Vice President Dick Cheney’s staff, will recall: “[T]he video conference that Dick Clarke was chairing was going on.… [W]e could see that, so that was on the screen, we could follow that. Not always with audio… sometimes with audio, sometimes not.” [White House, 10/25/2001] According to Hayes, however, the problem is in fact that “[a]lthough the two televisions on the wall could be tuned to different channels, they could get audio from only one.” Consequently, “On several occasions, the officials could see notices of ‘breaking news’ without being able to hear the details of those updates.” [Hayes, 2007, pp. 342]
'Everybody' in PEOC Frustrated by TV Problem - Rice will recall that the problem with the televisions is “kind of frustrating to everybody.” [White House, 11/1/2001] One unnamed official will recall that Cheney, who is in the PEOC for much of the day, is “cranked up” about the problem and repeatedly demands that it be fixed. [Hayes, 2007, pp. 342] Mary Matalin, a counselor to Cheney, will recall, “You can have sound on one or the other [i.e. the TV broadcasts or the video teleconference], and [Cheney] found that technically imperfect.” [CNN, 9/11/2002; CNN, 9/14/2002] According to Newsweek, this is the only thing that causes Cheney’s composure to break and leads to him showing any irritation while he is in the PEOC. [Newsweek, 12/30/2001]
Accounts Conflict over Whether Problem Is Fixed - It is unclear whether this technical problem with the televisions gets fixed. According to Perez, PEOC personnel are able to fix it. “It took them a little while, but they did get it together. They got it right,” she will say. [White House, 11/1/2001] But according to Hayes, the problem remains unfixed. [Hayes, 2007, pp. 342] Clarke will later give a different account of the problem with getting audio from television broadcasts and the video conference simultaneously. He will write that when he goes down to the PEOC sometime around midday (see (Shortly Before 12:30 p.m.) September 11, 2001), Army Major Mike Fenzel complains to him, “I can’t hear the crisis conference because Mrs. Cheney [Lynne Cheney, the wife of the vice president] keeps turning down the volume on you so she can hear CNN.” [Clarke, 2004, pp. 18]

Entity Tags: Lynne Cheney, Anna Perez, Condoleezza Rice, Richard A. Clarke, Eric Edelman, Presidential Emergency Operation Center, Mike Fenzel, Mary Matalin, Richard (“Dick”) Cheney

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

John Keane.John Keane. [Source: US Army]The Army’s Crisis Action Team (CAT) at the Pentagon is “formally stood up” and its members respond to the terrorist attacks. [Rossow, 2003, pp. 66; Goldberg et al., 2007, pp. 135; St. Louis Jewish Light, 9/8/2011] Lieutenant Colonel Kevin Stramara activated the CAT after the second hijacked aircraft crashed into the World Trade Center, at 9:03 a.m., on the orders of Major General Peter Chiarelli, the Army’s director of operations, readiness, and mobilization (see (Shortly After 9:03 a.m.) September 11, 2001). [US Army Center of Military History, 2/5/2002; Lofgren, 2011, pp. 96-97] Chiarelli’s intention was, he said, “to respond to the contingency in New York if requested by state and local officials.” [Goldberg et al., 2007, pp. 134] The CAT is now “formally stood up,” according to author Robert Rossow, although exactly what this means is unstated.
Senior Officials Come to Operations Center - When the CAT is activated, its members assemble in the Army Operations Center (AOC) in the basement of the Pentagon. [Rossow, 2003, pp. 64, 66] Numerous senior officials now start arriving in the AOC. These include General John Keane, vice chief of staff of the Army; Brigadier General Clyde Vaughn, deputy director of operations, readiness, and mobilization; Major General Philip Kensinger, assistant deputy chief of staff for operations and plans; and Thomas White, the secretary of the Army. More senior officers come to the AOC than would usually be the case in a crisis, according to Chiarelli, “because a large portion of the Army section of the building had been destroyed” in the attack on the Pentagon. “People had been forced out of their space,” he will later say, and “were looking for some place to go.” [US Army Center of Military History, 2/5/2002; US Army Center of Military History, 2/12/2002; Goldberg et al., 2007, pp. 135; Lofgren, 2011, pp. 98-101; Fox News, 9/12/2011]
Operations Center Personnel Unaware that a Plane Hit the Pentagon - Chiarelli arrived at the AOC shortly before the Pentagon was hit (see (Shortly Before 9:37 a.m.) September 11, 2001) and, he will recall, heard a “muffled noise” when the attack occurred, at 9:37 a.m. (see 9:37 a.m. September 11, 2001). [US Army Center of Military History, 2/5/2002; Lofgren, 2011, pp. 98-99] Colonel Henry Huntley, who also arrived at the AOC around the time of the Pentagon attack, will recall, “Alarms started going off and there was an announcement that an explosion had gone off in the building.” [Daily American, 7/8/2008] However, those in the AOC are apparently initially unaware that a plane has hit their building. Vaughn, who witnessed the attack from the road outside the Pentagon, calls Major George Sterling, the AOC commandant, and says to him, “You know that you’ve been hit by an airplane?” Sterling responds, “Is that what happened?” Vaughn will comment that “many people… didn’t find out for some time” that the Pentagon had been hit by an airplane. [US Army Center of Military History, 2/12/2002; Rossow, 2003, pp. 15-16; Lofgren, 2011, pp. 3-4]
Support Agency Commander Unaware that the US Is under Attack - Colonel Bruce Bachus, commander of the Command and Control Support Agency, who is responsible for keeping the AOC operating, arrived at the Pentagon around the time the attack there occurred and yet he is unaware of the crisis taking place in the US when he gets to the AOC. In the AOC, Dick Mansfield, deputy director of the Command and Control Support Agency, says to him: “We’ve been hit! The CAT has been stood up!” But Bachus appears to be puzzled. Mansfield therefore asks him, “Sir, do you know what’s going on?” Bachus says no and that he had not been listening to the radio—like he usually does—while he drove to work. He says he heard a loud sound while he was in the Pentagon’s A-E Drive, and saw people shouting and running down the corridors, but he’d had no idea what was going on. Mansfield therefore has to quickly brief him on the catastrophic events of the past hour. [Rossow, 2003, pp. 9, 68]
Crisis Team Assesses How Many Army Staffers Are Missing - The “first big task” for the CAT, according to Vaughn, is “to get a count on how many people were missing on the Army staff.” Chiarelli instructs Vaughn to focus on this assignment. Vaughn then announces on the CAT floor that he wants each section “to start that process of figuring out who was missing and who was not.” “For a long time, our number one priority was locating and identifying and taking care of… our soldiers and civilians,” Vaughn will say. [US Army Center of Military History, 2/12/2002] Lieutenant Colonel Richard Kotch, who is working in the AOC this morning, will recall that those in the operations center also “assured continuity of operations after the impact [i.e. the attack on the Pentagon].” [St. Louis Jewish Light, 9/8/2011]
Intelligence Officers Give Inaccurate Reports of Hijackings - Meanwhile, after he arrives at the AOC, Chiarelli receives reports from his intelligence officers informing him, inaccurately, about additional hijacked aircraft. He is told there are “a minimum of four aircraft that were hijacked and a possibility, at one time, [of] as high as seven.” [US Army Center of Military History, 2/5/2002; Lofgren, 2011, pp. 99]
Operations Center Has Sophisticated Equipment - The CAT, according to Soldiers magazine, “consists of a dedicated ‘hot’ desk with classified and unclassified computers, and secure telephones for 24 separate Army staff sections.” [Soldiers, 9/2004] The AOC, where its members assemble, is equipped with state-of-the-art communications equipment and has television sets for monitoring news coverage. [Washington Post, 8/25/1995] A glassed-in balcony overlooks the main floor and four giant screens are on the wall above the computer workstations. [US Army Center of Military History, 2/5/2002; Lofgren, 2011, pp. 99-100]
Watch Team Regularly Communicates with Government Agencies - AOC personnel usually work around the clock to keep senior Army leaders aware of issues and events around the world. A watch team monitors the world constantly and is ready to sound the alarm if a crisis erupts somewhere. The watch team also “directs hundreds of communications daily to the FBI, the State Department, the White House command center, local law enforcement agencies, and others,” according to Soldiers magazine. The AOC is equipped with an “emergency action console,” which is a switchboard with a sophisticated communications system that allows watch team members to contact, at the touch of a button, the White House, the secretary of defense’s office, and Army commands around the world. [Washington Post, 8/25/1995; Soldiers, 9/2004] The CAT will become “a focal point for all Pentagon activities” in response to the terrorist attacks, according to Kotch. [St. Louis Jewish Light, 9/8/2011] It will continue working around the clock in the aftermath of the attacks. [US Army Center of Military History, 2/5/2002]

Entity Tags: Bruce Bachus, George Sterling, Clyde A. Vaughn, Dick Mansfield, US Army Crisis Action Team, US Department of the Army, Richard A. Kotch, Henry Huntley, Thomas E. White, John Keane, Philip R. Kensinger Jr., Peter W. Chiarelli

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The White House mess.The White House mess. [Source: Unknown]People at the White House are ordered to go to the “mess,” the senior staff dining room. David Kuo, a special assistant to the president, and John Bridgeland, the director of the White House Domestic Policy Council, will later recall being ordered to go downstairs to the mess by armed Secret Service agents. Meanwhile, Anita McBride, the acting director of White House personnel, is instructed by members of the Secret Service to “go through West Wing offices and tell everyone to ‘get out’ and stay put” in the mess. [Kuo, 2006, pp. 185; Politico, 9/9/2011; Bridgeland, 2012, pp. 3] Mary Matalin, a counselor to Vice President Dick Cheney, will recall, “Everyone still remaining in the West Wing was shepherded to the White House mess, where we were to await further instructions.” [Carville and Matalin, 2014, pp. 138]
Mess Is a 'Tiny, Unsecure' Facility - The White House mess is an exclusive dining facility run by the US Navy, located in the basement of the West Wing, just under the Oval Office. [All Hands, 12/1/2001; National Review, 10/8/2013] Bridgeland will recall thinking “how odd it was” for White House staffers to all be evacuated to this “tiny, unsecure” facility. [Bridgeland, 2012, pp. 4] People in the mess are watching television or just waiting. [White House, 8/29/2002] Kuo will describe: “All the tables had been tossed onto their sides to make room for as many people as possible. Fifty people stood there, shocked, quiet, confused.” [Kuo, 2006, pp. 185]
People Ordered to the Mess after the Pentagon Attack - The exact time at which staffers are ordered to go to the mess is unclear. Matalin will recall being told to go there “moments” after she sees Cheney being evacuated from his office, which would be some time shortly after 9:36 a.m. (see (9:36 a.m.) September 11, 2001). [National Review, 9/8/2011; Carville and Matalin, 2014, pp. 137-138] Bridgeland and Kuo will recall being ordered to go there shortly after they learn the Pentagon has been hit, which would be some time after 9:37 a.m., when the Pentagon attack occurred (see 9:37 a.m. September 11, 2001). [Kuo, 2006, pp. 184-185; Bridgeland, 2012, pp. 3]
People in the Mess Ordered to Leave the Building - People will only spend a short time in the mess before they are told to get out of the building. The Secret Service will reportedly order them to evacuate the White House at 9:45 a.m. (see (9:45 a.m.) September 11, 2001). [Associated Press, 2001 pdf file; Washington Post, 1/27/2002] Bridgeland will describe: “[A]n alarmed police officer came into the White House mess and instructed us to leave. Another officer outside was receiving the latest communications by wire (apparently alerted that United Airlines Flight 93 was headed toward the White House or US Capitol building) and commanded us, ‘Take off your shoes and run as fast as you can.’” [Bridgeland, 2012, pp. 4] Matalin will recall that the order she hears, which is delivered “in a weirdly calm manner,” is: “Run for your lives. A plane is going to hit the White House.” [Carville and Matalin, 2014, pp. 138]

Entity Tags: Anita McBride, John Bridgeland, Mary Matalin, David Kuo, US Secret Service

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Mark Rosenker, the director of the White House Military Office, who is traveling with President Bush in Florida, is advised by the White House Situation Room not to bring the president back to Washington, DC. Air Force One’s flight plan currently has Washington as the destination of the president’s plane. [White House, 8/29/2002] And while he was being driven to Air Force One from the Emma E. Booker Elementary School in Sarasota, Bush had been “itching to get back to Washington,” according to Andrew Card, the White House chief of staff, who was with the president in his limousine. [White House, 8/12/2002] But as he was traveling in the president’s motorcade, shortly before it arrived at Sarasota-Bradenton International Airport, Rosenker learned that a secure phone call from the Situation Room was holding for him. After the motorcade reaches the airport (see (9:43 a.m.) September 11, 2001), therefore, Rosenker enters Air Force One and goes to an area at the back of the plane where he takes the call. The identity of the person in the Situation Room he speaks with is unstated. Rosenker will later recall that the person “indicated that it would be best if we did not come back to Washington, and that we should try to find some escort aircraft for us.” Rosenker then heads to the to the communications area of the plane and waits for takeoff, so he can then discuss these matters with the pilot, the president’s military aide, and Card. [White House, 8/29/2002] Air Force One will divert from its original course and head west at around 10:10 a.m. (see (10:10 a.m.) September 11, 2001), and then at around 10:20 a.m., Barksdale Air Force Base in Louisiana will be chosen as its new destination (see (10:20 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 325]

Entity Tags: Mark Rosenker

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The three pilots launched from Langley Air Force Base in Virginia start receiving confusing communications over their radios. Apparently, shortly after one of them first sees the Pentagon on fire (see (9:45 a.m.) September 11, 2001), the pilots’ radio frequencies become cluttered with orders and chatter. One of them will later describe: “It was like getting 10 hours of conversation in about 10 minutes. No one knew what was going on.” [New York Times, 11/15/2001] Journalist and author Jere Longman will refer to the pilots receiving a “jumble of radio communications.” [Longman, 2002, pp. 76] According to one of the pilots, Craig Borgstrom, he and the two others are on different frequencies but share a common intra-flight channel, and are “hearing a lot of chatter but nothing about airliners crashing into buildings.” He will later recall: “There was some confusion for us, this was very abnormal. We were all three on different frequencies… and were getting orders from a lot of different people.” [Filson, 2003, pp. 66]

Entity Tags: Craig Borgstrom

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Candy Crowley.Candy Crowley. [Source: CNN]After the Capitol building in Washington is evacuated (see 9:48 a.m. September 11, 2001), those located around it—including members of Congress—experience serious problems communicating by phone and other means. CNN senior political correspondent Candy Crowley will describe: “Nobody knew anything.… Nobody had any way to communicate.… The cell phones went down. Eventually… the personal BlackBerrys that bring your e-mail to you, they went down. And inside the Capitol, remember [there are] still switchboard operators there. Inside the Capitol, the phones worked only on and off.” According to Senator Edward Kennedy (D-MA), there is “no communication whatsoever going on.” [CNN, 9/11/2002] Senate Majority Leader Tom Daschle (D-SD) will recall: “People were punching their cell phones to no avail. The lines were jammed.” [Daschle and D'Orso, 2003, pp. 110] Consequently, for more than an hour Daschle’s own staff is unable to establish where he is. [Washington Post, 1/27/2002] House Speaker Dennis Hastert (R-IL) was experiencing communications problems even before he was evacuated from the Capitol, while trying to contact Vice President Dick Cheney by phone (see (9:04 a.m.-9:45 a.m.) September 11, 2001). [Hastert, 2004, pp. 6; Hayes, 2007, pp. 336] Whether others at the Capitol also experienced similar difficulties prior to the evacuation is unclear. What causes these problems is uncertain. However, numerous other people in the Washington area, including senior government officials, also experience serious communications problems throughout the day (see (After 8:55 a.m.) September 11, 2001).

Entity Tags: Edward M. (“Ted”) Kennedy, Tom Daschle, Dennis Hastert

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

By 9:50 a.m., CIA Director George Tenet is in his office on the seventh floor of the agency’s Langley headquarters. He later describes: “[E]veryone was wondering, what next? Reports came in of several airplanes that were not responding to communications from the ground and perhaps heading toward Washington. Several [Counterterrorist Center] officers reminded us that al-Qaeda members had once discussed flying an airplane into CIA headquarters, the top floor of which we were presently occupying.” Tenet himself later recalls that, in the minutes after he’d learned of the first attack, he’d “thought about the ‘Bojinka’ plot to blow up twelve US airliners over the Pacific and a subsequent plan to fly a small airplane into CIA headquarters” (see (8:55 a.m.-9:15 a.m.) September 11, 2001). [Woodward, 2002, pp. 7-8; Tenet, 2007, pp. 162 and 164] According to CIA contractor Billy Waugh, people at the headquarters are aware that Flight 93 is currently unaccounted for, and it is “a widespread assumption within the building that this flight [is] headed straight for us in the CIA headquarters” (see (Before 10:00 a.m.) September 11, 2001). [Waugh and Keown, 2004, pp. 293-294] Tenet asks Mike Hohlfelder, the chief of his security detail, for his recommendation, and is advised, “Let’s evacuate.” Though he later claims he was “reluctant” about this, Tenet tells his senior leadership: “We have to save our people. We have to evacuate the building.” Therefore, at about 10 a.m., the word goes out for a large number of the CIA’s thousands of employees to go home. Initially, the senior leadership team moves from Tenet’s seventh-floor conference room to another room on the first floor, but it then exits the headquarters building and heads across the campus to the CIA’s printing plant, where a crude operational capability has been set up. However, due to the objections of CIA counterterrorism chief Cofer Black, those in the Counterterrorist Center and the Global Response Center are allowed to stay in place in the headquarters (see (10:00 a.m.) September 11, 2001). Tenet and his staff will leave the printing plant and return to the headquarters at around 1 p.m., by which time they will consider the danger to be over. [Woodward, 2002, pp. 8-9; Tenet, 2007, pp. 164-165 and 168] The CIA headquarters evacuation is aided by the fact that a fire had occurred there just over a month earlier. Consequently, new evacuation procedures had been laid out, which Tenet follows on this day (see August 7-September 10, 2001). [Kessler, 2003, pp. 222-223]

Entity Tags: George J. Tenet, Central Intelligence Agency, Mike Hohlfelder, Billy Waugh

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Ronald Bucca.
Ronald Bucca. [Source: Public domain]Two firefighters climbing up the South Tower, Orio Palmer and Ronald Bucca, have reached its 78th floor, the lower end of the impact zone where Flight 175 hit. [New York Times, 8/4/2002] They are just two floors below the level where, minutes later, its collapse initiates. [Federal Emergency Management Agency, 5/1/2002, pp. 2-34] Over radio, Palmer tells firefighter Joseph Leavey, “We’ve got two isolated pockets of fire. We should be able to knock it down with two lines.” [Dwyer and Flynn, 2005, pp. 206] The fact that they reached so high up the tower only comes to light almost a year later, when a tape of radio communications from 9/11 is made public (see August 4, 2002). The New York Times will report “[N]owhere on the tape is there any indication that firefighters had the slightest indication that the tower had become unstable or that it could fall.” [New York Times, 11/9/2002] Palmer’s communication appears to contradict claims that “extreme fires” contributed to the tower’s collapse. [BBC, 9/13/2001; New York Times, 10/20/2004] Ronald Bucca, a Special Forces veteran, had actually conducted his own private research into Islamic militancy following the 1993 WTC bombing. He’d even taken time, in 1996, to attend the beginning of the trial of Ramzi Yousef, a mastermind of the bombing (see September 5, 1996). [Lance, 2003, pp. 180-183, 333-334]

Entity Tags: World Trade Center, Orio Palmer, Ronald Bucca

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Mark Tillman.Mark Tillman. [Source: US Air Force]Colonel Mark Tillman, the pilot of Air Force One, is warned about an unidentified man, possibly carrying a gun, who is standing at the end of the runway at the airport in Sarasota, Florida, as he is preparing to take off with President Bush on the plane. [Fox News, 9/6/2011; US Air Force, 2/29/2012 pdf file] Bush arrived at Sarasota-Bradenton International Airport after being driven away from the Emma E. Booker Elementary School and is now on Air Force One (see (9:43 a.m.) September 11, 2001). [Sammon, 2002, pp. 98-99; St. Petersburg Times, 7/4/2004] While the plane’s crew members were waiting for him to arrive, they were told there was “great potential that we are going to be under attack sitting on the ramp” and they received “reports of unidentified people all around the airport,” according to Tillman (see (9:04 a.m.-9:55 a.m.) September 11, 2001). [United Services Automobile Association, 9/11/2011]
Secret Service Alerts Pilot to Man Carrying a 'Long Gun' - Now, as Air Force One is taxiing out for takeoff, Tillman receives a warning from the Secret Service about an unidentified man who is standing by the fence at the end of the runway and carrying some type of device. The Secret Service “didn’t know what the gentleman had, but he had something in his hand; they thought it might have been a long gun,” Tillman will later recall. [Fox News, 9/6/2011] “It is almost impossible to defend against a long gun if he’s going to shoot me on the ground,” Tillman will note. He is told that “shooters have [the unidentified man] in sight” and “will take him down if he moves.” He is instructed, “[P]lease, do not taxi by him and take off,” even though the direction of the prevailing wind would normally lead to the plane going by the man while taking off. [US Air Force, 2/29/2012 pdf file] Tillman therefore has to launch in the opposite direction, with a tail wind, in order to stay away from the man. [Wichita Eagle, 11/13/2012]
Plane Takes Off 'Like a Rocket' - Air Force One will take off at about 9:54 a.m. (see 9:54 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 39] Tillman will climb the plane steeply. This, he will say, is “what we needed to do to make sure that [the man] didn’t have a correct line of sight to fire at the aircraft.” [Peter Schnall, 1/25/2009] “I start hauling down the runway,” he will describe. “Pull back, went up at about 8,000 feet per minute, and just put the plane on its tail, rolled it off towards the Gulf of Mexico, because I didn’t want the shooter to get us.” [US Air Force, 2/29/2012 pdf file] White House communications director Dan Bartlett, who is on Air Force One, will note that the plane takes off “like a rocket.” He will recall that “for a good 10 minutes, the plane was going almost straight up.” [White House, 8/12/2002] White House adviser Karl Rove, who is also on Air Force One, will comment that he has not previously “been in a jet at such a steep incline.” He will also say the Secret Service is “concerned about the possibility of terrorists with shoulder-launched ground-to-air missiles” and it therefore wants the plane “out of range quickly.” [Rove, 2010, pp. 252-253]
Suspicious Man Found to Be Not a Threat - The fear over the unidentified man at the end of the runway will turn out to be unfounded. The man, according to Tillman, is just someone who has come to the airport with his children to see Air Force One leaving Sarasota, and the device he is carrying is just a video camera. [US Air Force, 2/29/2012 pdf file; Wichita Eagle, 11/13/2012]

Entity Tags: Mark Tillman, Karl C. Rove, US Secret Service, Dan Bartlett

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Scott Heyer.Scott Heyer. [Source: T.J. Kirkpatrick / MCT]Scott Heyer, a communications officer in the White House Situation Room, is unable to contact Air Force One, the president’s plane, as it travels from Florida to Louisiana. [9/11 Commission, 3/16/2004] Air Force One takes off from Sarasota, Florida, with President Bush on board at 9:54 a.m. (see 9:54 a.m. September 11, 2001) and lands at Barksdale Air Force Base in Louisiana at 11:45 a.m. (see 11:45 a.m. September 11, 2001). [New York Times, 9/16/2001; 9/11 Commission, 7/24/2004, pp. 39, 325] Personnel in the Situation Room, meanwhile, are working hard to keep information flowing to key White House officials. [McClatchy Newspapers, 8/29/2011] Heyer tries to establish contact with Air Force One, which is equipped with state-of-the-art communications systems, over an ultra-high-frequency (UHF) data circuit. This system can be used for voice communications, faxes, and computer communications with the president’s plane while it is airborne. However, Heyer will later recall, the UHF data circuit “was failing.” Heyer tries calling the Inmarsat satellite phone on Air Force One, but the line is busy. [Inside the White House, 9/1998; Hardesty, 2003, pp. 167; 9/11 Commission, 3/16/2004] A communicator on the plane will in fact later comment that on this day, “Inmarsat was clobbered immediately after the attack.” [SpaceNews, 5/18/2011] Heyer waits to hear back from Air Force One, but receives no communications from the plane while it is flying from Sarasota to Barksdale Air Force Base. [9/11 Commission, 3/16/2004] Bush will complain to the 9/11 Commission about his inability to make communications while he is on Air Force One today (see (9:54 a.m.-2:50 p.m.) September 11, 2001). [9/11 Commission, 6/17/2004]

Entity Tags: Scott Heyer

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Lynne Cheney, the wife of Vice President Dick Cheney, joins her husband in an underground tunnel that leads to the Presidential Emergency Operations Center (PEOC) below the White House. [White House, 11/9/2001; 9/11 Commission, 7/24/2004, pp. 40] Cheney has been driven to the White House by her Secret Service agents after they evacuated her from a hair salon in Washington, DC (see (Shortly After 9:33 a.m.) September 11, 2001). [United States Secret Service, 10/1/2001] As they were making their way through the White House, Cheney and the Secret Service agent accompanying her ran into I. Lewis “Scooter” Libby, the vice president’s chief of staff, and Libby then joined them as they headed toward the PEOC (see 9:52 a.m. September 11, 2001). In the underground tunnel that leads to the PEOC, Cheney, the Secret Service agent, and Libby find the vice president. [White House, 11/14/2001] Vice President Cheney was being taken to the PEOC by his Secret Service agents (see (9:36 a.m.) September 11, 2001), but stopped in an area of the underground tunnel where there is a secure telephone, in order to speak to President Bush (see (9:37 a.m.) September 11, 2001 and (9:45 a.m.-9:56 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 39-40] He is on the phone with Bush when his wife reaches him. [Cheney, 9/11/2001; White House, 11/9/2001] Dick and Lynne Cheney will enter the PEOC at around 9:58 a.m., according to the 9/11 Commission Report (see (9:58 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 40]

Entity Tags: US Secret Service, Lewis (“Scooter”) Libby, Richard (“Dick”) Cheney, Lynne Cheney

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Lynne Cheney conferring with Dick Cheney in the early afternoon on 9/11.Lynne Cheney conferring with Dick Cheney in the early afternoon on 9/11. [Source: David Bohrer / White House]Vice President Dick Cheney, accompanied by his wife, enters the Presidential Emergency Operations Center (PEOC), a bunker below the East Wing of the White House, after being evacuated from his office by the Secret Service. [Newsweek, 12/30/2001; 9/11 Commission, 7/24/2004, pp. 39-40] Secret Service agents hurried Cheney out of his office in the West Wing of the White House at around 9:36 a.m., according to some accounts (see (9:36 a.m.) September 11, 2001), although other accounts will suggest he was evacuated from there at around 9:03 a.m. (see (Shortly After 9:03 a.m.) September 11, 2001). [New York Times, 9/13/2001; ABC News, 9/14/2002; 9/11 Commission, 7/24/2004, pp. 39-40; Gellman, 2008, pp. 115] Cheney paused in an underground tunnel leading to the PEOC (see (9:37 a.m.) September 11, 2001), where he talked on the phone with President Bush (see (9:45 a.m.-9:56 a.m.) September 11, 2001) and was joined by his wife, Lynne Cheney, after she arrived at the White House (see (9:55 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 40]
Cheney and Wife Go into Conference Room - After he finishes his call with the president, the vice president goes with his wife into the PEOC. [Cheney and Cheney, 2011, pp. 2] They pass through a small communications studio and then turn left into a larger conference room. [Gellman, 2008, pp. 116] There is “conflicting evidence” about when Cheney arrives in the conference room, according to the 9/11 Commission Report. The 9/11 Commission will conclude, however, that he enters it “shortly before 10:00, perhaps at 9:58.” [9/11 Commission, 7/24/2004, pp. 40]
Cheney Now in a Position to 'Receive Reports' and 'Make Decisions' - In the middle of the conference room, according to journalist and author Stephen Hayes, “is a rectangular wood table, long enough to seat 16 people comfortably. At several places around the table, drawers contain a white telephone for secure communications. A second row of chairs along the wall provides room for support staff.” The vice president takes his place at the center of the table. [Hayes, 2007, pp. 337-338] Cheney will describe: “On the wall across from me were two large television screens and a camera for videoconferencing. A side wall contained another video camera and two more TV screens.” [Cheney and Cheney, 2011, pp. 2] He will comment that in the conference room, he is “in a position to be able to see all the stuff coming in, receive reports, and then make decisions in terms of acting with it.” [Meet the Press, 9/16/2001]
Cheney Starts 'Working the Problem' - Cheney will recall that shortly after he enters the conference room, he watches the first World Trade Center tower collapsing on television (see 9:59 a.m. September 11, 2001). Then, he will say, he “plugged in and start[ed] working the phones and working the problem.” [White House, 11/19/2001] A short time after he enters the PEOC, according to the 9/11 Commission Report, Cheney will talk over the phone with the president (see (Between 10:00 a.m. and 10:15 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 40]

Entity Tags: Richard (“Dick”) Cheney, Lynne Cheney

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Someone falling from the WTC. Well over 50 jumped or fell from the North Tower, none from the South Tower.Someone falling from the WTC. Well over 50 jumped or fell from the North Tower, none from the South Tower. [Source: Associated Press]At some point between the collapse of the two WTC towers, it is claimed that fire chiefs order the firefighters to come down. It has not been reported exactly who issued this order or when. Witnesses claim that scores of firefighters, unaware of the danger, were resting on lower floors in the minutes before the second tower collapsed. “Some firefighters who managed to get out said they had no idea the other building had already fallen, and said that they thought that few of those who perished knew.” At least 121 firefighters in the remaining tower die. The Fire Department blames a faulty radio repeater. However, the Port Authority claims later transcripts of radio communications show the repeaters worked. [New York Times, 11/9/2002]

Entity Tags: Port Authority of New York and New Jersey

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Throughout the day of 9/11 and after, members of the public in New York City experience significant communications problems, particularly with cell phones. “In the aftermath [of the attacks], and for several days afterwards, cellular phone services were either not working or were severely overloaded.” [SatNews, 10/19/2001] As Time magazine reports, “Lines formed, at least 20 people long, at all pay phones, because cell phones were not working.” [Time, 9/14/2001] (Reportedly, though, the 911 system is not disrupted.) Later accounts will suggest that an increased volume of phone calls being made in response to the attacks may have overloaded networks. Within minutes of the first attack, according to the New York Times, there were “tens of millions of [phone] calls—many from worried relatives and friends—that threatened to clog the system.” [New York Times, 9/20/2001] The call volume of Verizon Communications, which has its main regional switching station across the street from the World Trade Center, reaches twice its normal daily rate of 115 million calls in New York City. “And although it remained operational, the wireless network experienced massive congestion that prevented most calls from getting through. During the peak of the chaos, Verizon experienced nearly 100 percent more traffic than normal on its nationwide wireless network.” [Verton, 2003, pp. 148] Some of the communications problems in the New York area are later attributed to physical damage to the infrastructure. A report by the Mineta Transportation Institute will summarize, “The collapse of the World Trade Center towers knocked out Verizon’s switching center in Lower Manhattan and severely damaged the infrastructure for cellular telephones. Telephone communications for NYPD Command and Control was also destroyed in the attack. As a consequence, cell phone service was subsequently overloaded. NYC Transit lost a key portion of its fiber-optic network in one tunnel.” [Jenkins and Edwards-Winslow, 9/2003, pp. 33 pdf file] Similar communication problems are also experienced around Washington, DC, and some top government officials are affected (see (After 8:55 a.m.) September 11, 2001). According to one government official, the nation was “deaf, dumb, and blind” for much of the day. [Verton, 2003, pp. 151]

Entity Tags: Verizon Communications, Verizon Wireless

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

According to Newsweek, “shortly after the suicide attacks,” US intelligence picks up communications among bin Laden associates relaying the message: “we’ve hit the targets.” [Newsweek, 9/13/2001]

Entity Tags: Al-Qaeda, US intelligence

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Anthony Barnes.Anthony Barnes. [Source: US Navy]Navy Captain Anthony Barnes, deputy director of presidential contingency programs for the White House Military Office, receives a call from a senior official at the Pentagon who wants permission for fighter jets to shoot down aircraft that are under the control of terrorists. Barnes is in the Presidential Emergency Operations Center (PEOC) below the White House, and has been “running liaison between the ops guys who had Pentagon officials on the phone and the [PEOC] conference room where the principals were,” he will later recall. [Summers and Swan, 2011, pp. 141; Graff, 2019, pp. 164-165] Communicators in the PEOC have been receiving reports from the Secret Service about a suspicious aircraft that is presumably hijacked and is heading toward Washington, DC (see 10:02 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 41] Barnes now receives a call from a general at the Pentagon who is concerned about this aircraft and wants permission for the military to engage it. “The Pentagon thought there was another hijacked airplane and they were asking for permission to shoot down an identified hijacked commercial aircraft,” Barnes will recall. [Summers and Swan, 2011, pp. 141; Graff, 2019, pp. 164-165] In response to the call, Barnes will go from the operations and communications room in the PEOC to the conference room, tell Vice President Dick Cheney about the suspicious aircraft, and request his permission for the military to engage it (see (Between 10:10 a.m. and 10:18 a.m.) September 11, 2001). [Newsweek, 12/30/2001; 9/11 Commission, 4/16/2004; 9/11 Commission, 7/24/2004, pp. 41]

Entity Tags: Anthony Barnes

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A weapons director at NORAD’s Northeast Air Defense Sector (NEADS) informs the fighter jets launched from Langley Air Force Base (see (9:25 a.m.-9:30 a.m.) September 11, 2001) that they do not have permission to shoot down aircraft over Washington, though he is delayed in giving this instruction due to communications problems. [North American Aerospace Defense Command, 9/11/2001; 9/11 Commission, 6/17/2003; 9/11 Commission, 7/24/2004, pp. 45; Vanity Fair, 8/1/2006; Spencer, 2008, pp. 227]
Citino Cannot Reach Borgstrom - Major Kevin Nasypany, the NEADS mission crew commander, has just told his staff that the Langley fighters have “negative clearance to shoot,” and the orders from higher headquarters are that the jets are to identify aircraft by their type and tail number, and nothing more (see 10:10 a.m. September 11, 2001). Now Master Sergeant Steve Citino, a NEADS weapons director, tries relaying these instructions to Captain Craig Borgstrom, one of the three Langley pilots. However, he cannot get through to him over the radio. According to author Lynn Spencer, this is because the “reception is weak over the Washington area, and NEADS loses the ability to communicate whenever [Borgstrom] flies below a certain altitude.” Citino complains to Major James Fox, the leader of the weapons team: “I can’t talk to ‘em. They’re too low.” [Vanity Fair, 8/1/2006; Spencer, 2008, pp. 227]
Citino Issues Instructions - Finally, about a minute after receiving the instructions from Nasypany, Citino reaches Borgstrom. He tells him, “Reiterating, mission is ID by type… divert if necessary.” Borgstrom acknowledges this instruction, telling Citino, “Quit 2-6 copies.” [North American Aerospace Defense Command, 9/11/2001; 9/11 Commission, 6/17/2003] When two of the Langley pilots later discuss this day’s events at a news conference, they will say they “never received explicit orders to fire on incoming planes perceived to be hostile.” [New York Times, 11/15/2001]

Entity Tags: Steve Citino, James Fox, Craig Borgstrom

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

President Bush’s travels on 9/11.President Bush’s travels on 9/11. [Source: Yvonne Vermillion / MagicGrapix.com]Air Force One begins heading for Barksdale Air Force Base in Louisiana after the base is identified as a suitable interim destination for the president’s plane. [9/11 Commission, 7/24/2004, pp. 325] Washington, DC, was the plane’s original destination. [White House, 8/29/2002; Lompoc Record, 9/11/2011] But after taking off from Sarasota-Bradenton International Airport in Florida without a fixed destination (see 9:54 a.m. September 11, 2001), Air Force One changed course at around 10:10 a.m. and headed west (see (10:10 a.m.) September 11, 2001). This was because it had been determined that Washington was too unsafe for President Bush to return there (see (9:55 a.m.-10:04 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 39, 325] At that time, the plane’s new destination was undecided.
Military Base Sought for President to Make a Statement - Andrew Card, Bush’s chief of staff, who is with the president on Air Force One, will later recall, “And so we started looking at potential Air Force bases or Navy bases where we could land the plane.” [White House, 8/16/2002] Mark Rosenker, the director of the White House Military Office, will recall that Card comes up to him in the communications area of the plane and says, “We need to find a facility, a base that we can get to in a relatively short period of time so that the president can make a statement.” [White House, 8/29/2002]
Secret Service Told of Bush's Desire to Land - Card will recall: “I had a goal of landing the plane within an hour and a half. It was somewhat arbitrary, but I wanted to get the president down.” [White House, 8/16/2002] Card similarly tells Edward Marinzel, the head of the president’s Secret Service detail, that Bush wants to land so he can make a statement to the press. It is also noted “that the stop would provide an opportunity for the airplane to be refueled and those on board to effect necessary communication,” Marinzel will say. [United States Secret Service, 2001]
Offutt Air Base Rejected as Destination - Lieutenant Colonel Thomas Gould, Bush’s military aide, quickly researches the possibilities. [9/11 Commission, 7/24/2004, pp. 325] The first plan that is considered, according to Rosenker, is to fly all the way out to Offutt Air Force Base in Nebraska, but this idea is dismissed because it would take too long to get there, and it is “very important to the president to address the nation and make sure that the people could see that he was safe and in total control of the situation.” [White House, 8/29/2002] (Air Force One will in fact head to Offutt later in the day, landing there at 2:50 p.m. (see 2:50 p.m. September 11, 2001).)
Barksdale Makes 'the Greatest Sense' - Instead, at around 10:20 a.m., Gould identifies Barksdale Air Force Base as “an appropriate interim destination,” according to the 9/11 Commission Report. [9/11 Commission, 7/24/2004, pp. 325-326] Rosenker will recall: “Barksdale made the greatest sense to us. It was a highly secure Air Force base, had B-52s there; they had the capability to do what was necessary to secure Air Force One and to make sure that the president was safe, and make sure that we could provide the appropriate communications facility so the president could make his statement.” [White House, 8/29/2002]
Bush Agrees with Decision to Head to Barksdale - The final decision to head to Barksdale Air Base is made by Card, “after talking to the military and the Secret Service,” according to White House press secretary Ari Fleischer. [Fleischer, 2005, pp. 142] Bush agrees with the decision and Barksdale becomes his plane’s new destination. [Bush, 2010, pp. 130; Rove, 2010, pp. 255] Air Force One will land at Barksdale Air Force Base at around 11:45 a.m. (see 11:45 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 325]

Entity Tags: Ari Fleischer, Edward Marinzel, Andrew Card, Mark Rosenker, Thomas Gould, George W. Bush

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Karen Hughes.Karen Hughes. [Source: Iowa State University]White House counselor Karen Hughes tries calling President Bush on Air Force One but an operator says he is unable to connect her to the plane. [Washington Post, 1/27/2002; White House, 8/22/2002; Canadian Broadcasting Corporation, 9/10/2006] Hughes was, unusually, at her home in Northwest Washington, DC, when the terrorist attacks began this morning. She stayed in the capital instead of going to Florida with Bush on September 10 since that day was her wedding anniversary. And she stayed home this morning instead of going to the regular senior staff meeting at the White House because she was due to attend an event in her neighborhood and planned to go straight to it from her home.
Hughes Wants to Give a Statement to the Media - Sometime after 10:00 a.m., she was called by Josh Bolten, the deputy White House chief of staff, who told her that Vice President Dick Cheney wanted her to work on a statement that the president can deliver when he lands at Barksdale Air Force Base (see 11:45 a.m. September 11, 2001). Hughes has since then decided she should give a statement to the media, to reassure the public that the government is functioning, but she wants to call Bush to get his permission before doing this. [Washington Post, 1/27/2002; MSNBC, 9/11/2002; Hughes, 2004, pp. 232-233, 236-237, 239; Politico Magazine, 9/9/2016]
Operator Says He Cannot Reach Air Force One - Hughes therefore now tries to contact Bush while she is being driven to the White House. [Fox News, 9/9/2011] She calls the military switchboard and tells the operator, “I need to talk with the president.” The operator puts her on hold while he tries connecting her to Bush. However, he is unable to contact the president’s plane. He comes back on the line and, with a shaky voice, says: “Ma’am, I’m sorry. We cannot reach Air Force One.” This is “one of the most chilling moments of the day for me,” Hughes will later comment. [White House, 8/22/2002; MSNBC, 9/11/2002; Hughes, 2004, pp. 239; Canadian Broadcasting Corporation, 9/10/2006] “I’d never had that happen before, where they literally couldn’t reach [the president],” she will say. [CNN, 4/25/2013]
Hughes Is Worried due to the Threat against Air Force One - She is apparently surprised because she knows the president’s plane has advanced communications capabilities. “I had seen the elaborate communications equipment on Air Force One, and had watched the president make and receive calls from all over the world” while on the plane, she will say. Furthermore, she has been told that a threat has been made against the president’s plane. [Hughes, 2004, pp. 239; NBC, 4/4/2004; Politico Magazine, 9/9/2016] (Officials at the White House learned of this threat at around 10:30 a.m. (see (10:30 a.m.) September 11, 2001). [Woodward, 2002, pp. 18; 9/11 Commission, 7/24/2004, pp. 554] ) She is concerned, therefore, that something bad may have happened to the plane and those on board. She thinks, “Surely something hasn’t happened to them?” [CNN, 4/25/2013] “I remember saying a prayer that nothing had happened to the president,” she will say. [NBC, 4/4/2004]
Problems Are Supposedly due to the Plane's Altitude - Hughes will claim that her inability to reach Air Force One at this time is a result of the plane flying at “very high altitudes.” She will say she learned that the plane’s high altitude “affected the communications system for a moment.” [MSNBC, 9/11/2002] However, Bush and his staff have problems making and receiving calls for much of the time that they are on Air Force One today (see (9:54 a.m.-2:50 p.m.) September 11, 2001). [Northwest Indiana Times, 9/22/2002; Canadian Broadcasting Corporation, 9/10/2006] Hughes will subsequently arrive at the White House and be escorted to the Presidential Emergency Operations Center, below the East Wing. [CBS News, 9/11/2002; Hughes, 2004, pp. 240] She will eventually speak to Bush early in the afternoon, while he is at Barksdale Air Force Base (see (12:11 p.m.-1:20 p.m.) September 11, 2001). [Associated Press, 10/2/2001; MSNBC, 9/11/2002; Hughes, 2004, pp. 241-242; American History, 10/2006 pdf file]

Entity Tags: Karen Hughes, George W. Bush

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Vice President Dick Cheney calls President Bush, who is on Air Force One, and urges him not to return to Washington, DC. [New York Times, 9/16/2001; Sammon, 2002, pp. 108-109; Washington Post, 1/27/2002] Cheney, who is in the Presidential Emergency Operations Center (PEOC) below the White House, wants Bush to instead go to Offutt Air Force Base in Nebraska, according to the New York Times. This is because Cheney “knew from his days as secretary of defense” that Offutt has “an extraordinarily sophisticated Strategic Command communications center.” [New York Times, 9/16/2001] According to journalist and author Bill Sammon, Cheney tells Bush that he and National Security Adviser Condoleezza Rice both think Washington is “no longer safe enough for his return.” [Sammon, 2002, pp. 108-109] Cheney says, “There’s still a threat to Washington.” Washington Post reporter Bob Woodward will describe: “Signals intelligence and all kinds of reports were flooding in. Given what had happened—four hijackings—it wasn’t prudent to come back.” Cheney says he is worried that “the terrorists might be trying to decapitate the government, to kill its leaders,” and Bush agrees with him. Cheney says they have “a responsibility to preserve the government, its continuity of leadership.” [Woodward, 2002, pp. 18; Washington Post, 1/27/2002] White House press secretary Ari Fleischer, who is with the president on Air Force One, will recall that around this time—presumably just after the call from Cheney—Bush tells others on the plane “that the vice president didn’t think it was safe for us to return to Washington until we could get a handle on how many hijacked planes there were. All planes flying in the continental United States had been ordered to land, but it wasn’t clear that all had done so.” [Fleischer, 2005, pp. 142] According to some reports, Air Force One is traveling north toward Washington at the time of Cheney’s call, and shortly afterwards it changes course and heads west toward Barksdale Air Force Base in Louisiana (see (10:45 a.m.) September 11, 2001). [Sammon, 2002, pp. 108-109; Washington Post, 1/27/2002] However, other accounts, including the 9/11 Commission Report, will state that Air Force One turned west at around 10:10 a.m. (see (10:10 a.m.) September 11, 2001) and began heading toward Barksdale about 10 minutes later (see (10:20 a.m.) September 11, 2001). [USA Today, 9/11/2001; 9/11 Commission, 7/24/2004, pp. 325]

Entity Tags: Richard (“Dick”) Cheney, George W. Bush, Ari Fleischer

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Deputy Defense Secretary Paul Wolfowitz leaves the Pentagon and relocates to the alternate military command center outside Washington, DC. Wolfowitz evacuated from his office to an area in front of the Pentagon after the building was hit, but then went back inside and joined Defense Secretary Donald Rumsfeld and others in the National Military Command Center (NMCC). [Vanity Fair, 5/9/2003] With smoke seeping into the center, Wolfowitz advises Rumsfeld to leave the NMCC (see (10:40 a.m.-11:00 a.m.) September 11, 2001). But instead Rumsfeld orders Wolfowitz to leave and fly to Site R, the alternate command center, which is located inside Raven Rock Mountain, about six miles north of Camp David, on the Pennsylvania-Maryland border. [Bulletin of the Atomic Scientists, 11/2001; Vogel, 2007, pp. 441] Wolfowitz will later recall that he “was not happy about” receiving this order. [Vanity Fair, 5/9/2003] Minutes later, a helicopter lands outside the Pentagon, and carries Wolfowitz and several others off to the alternate command center. [Goldberg et al., 2007, pp. 132] Site R was designed as a duplicate of the NMCC, and if the NMCC were ever destroyed in an attack or needs to be evacuated, it would serve as the Pentagon’s primary command center. [Creed and Newman, 2008, pp. 174] It has “more than 700,000 square feet of floor space, sophisticated computer and communications equipment, and room for more than 3,000 people.” [Bulletin of the Atomic Scientists, 11/2001] Others who will relocate to Site R on this day include Army Secretary Thomas White and personnel from the office of the vice chairman of the Joint Chiefs of Staff, though White will return to the Pentagon later on (see (11:00 a.m.) September 11, 2001). [Washington Post, 1/9/2002; MSNBC, 9/11/2002; Goldberg et al., 2007, pp. 135] According to journalist and author James Mann, Rumsfeld’s decision to order Wolfowitz to leave Washington has its roots in a top secret program Rumsfeld was involved in during the 1980s, which serves to ensure the “Continuity of Government” (COG) in the event of an attack on the US (see 1981-1992). [Mann, 2004, pp. 138-139] Counterterrorism “tsar” Richard Clarke activated the COG plan shortly before 10:00 a.m. this morning (see (Between 9:45 a.m. and 9:56 a.m.) September 11, 2001). [Clarke, 2004, pp. 8]

Entity Tags: Paul Wolfowitz, Site R, Donald Rumsfeld

Timeline Tags: Complete 911 Timeline, 9/11 Timeline, Civil Liberties

A KC-10 air tanker.A KC-10 air tanker. [Source: Jerry Morrison / US Air Force]Two unarmed fighter jets intercept a suspicious target flying toward the United States from the east, which turns out to be some US military aircraft returning from Europe that are unaware of the terrorist attacks in America. [9/11 Commission, 2004; Spencer, 2008, pp. 246-247] The two F-15 fighters belong to the 102nd Fighter Wing of the Massachusetts Air National Guard, and are piloted by Dennis Doonan and Joe McGrady. They were the first fighters to take off from Otis Air National Guard Base, Massachusetts, after NORAD’s Northeast Air Defense Sector (NEADS) ordered the base to launch all of its available aircraft (see (10:30 a.m.) September 11, 2001). However, the two fighters had not yet been armed.
Fighters Directed toward Target - The weapons controller the two pilots are communicating with instructs them, “Fly 090 for 100 to intercept,” meaning they are to fly east for 100 miles. Knowing his plane is unarmed, McGrady is concerned that he might have to take out their target by crashing into it. To his relief, when he gets near it, he discovers the target is a convoy of five US military aircraft: a KC-10 tanker plane and four A-10 jets. Those onboard the planes, which are returning to the US from Europe, are unaware of the catastrophic events taking place in America.
Fighters Sent toward Boston - Doonan and McGrady radio the A-10 flight lead with diversion instructions. [102nd Fighter Wing, 2001; Spencer, 2008, pp. 245-247] The A-10s are directed to land at Barnes Air National Guard Base in Massachusetts. [Richard, 2010, pp. 22] Doonan and McGrady are then instructed to fly to Boston to establish a combat air patrol over the city. Doonan decides that the KC-10 in the convoy can assist them with refueling once they are over Boston, and radios its pilot with instructions to accompany him. The pilot asks, “What’s going on?” Doonan gives no details, only replying, “It’s serious sh_t and you’re coming with us.” [Spencer, 2008, pp. 247]
Aircraft Returning from Europe - The KC-10 has the call sign “Gold 99,” while the four A-10s have the call signs “Mazda 41,” “Mazda 42,” “Mazda 43,” and “Mazda 44.” [Federal Aviation Administration, 9/11/2001; 9/11 Commission, 2004; Richard, 2010, pp. 21] The five aircraft had been on their way to Barksdale Air Force Base in Louisiana, according to author Lynn Spencer. [Spencer, 2008, pp. 247] But the FAA’s New York Center told NEADS that their planned destination was Bangor International Airport in Maine. [North American Aerospace Defense Command, 9/11/2001] According to Spencer, and also to a report written by the 102nd Fighter Wing’s historian, the aircraft have been flying to the US from the Azores, off Portugal. [102nd Fighter Wing, 2001; Spencer, 2008, pp. 247] But the New York Center indicated to NEADS that they came from MorĂ³n Air Base in southern Spain. [North American Aerospace Defense Command, 9/11/2001; International Civil Aviation Organization, 1/12/2006 pdf file] Such journeys from Europe to the US are “common flights between the continents,” according to 102nd Fighter Wing pilot Martin Richard. [Richard, 2010, pp. 21]
Aircraft Not Answering Radio Communications - NEADS personnel were concerned because it had not been confirmed that the five aircraft were “friendly” and because the aircraft repeatedly failed to respond to NEADS’s radio communications (see (10:31 a.m.-10:47 a.m.) September 11, 2001). [North American Aerospace Defense Command, 9/11/2001] According to Spencer, the aircraft were “out of radio range.” [Spencer, 2008, pp. 247] However, NEADS personnel established that, as the aircraft had only been 174 miles away, they should have been hearing the radio communications. [North American Aerospace Defense Command, 9/11/2001]

Entity Tags: Dennis Doonan, Joe McGrady

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The US Coast Guard reports having received distress signals from three aircraft that are over the Atlantic Ocean, but these signals are soon determined to be false alarms, and one of the supposedly distressed aircraft is reported as not even flying on this day. [Federal Aviation Administration, 9/11/2001; Federal Aviation Administration, 3/21/2002, pp. S-26, S-29]
Three Planes Issued Distress Signals - At 11:18 a.m., it is reported on an FAA teleconference that the Coast Guard in Norfolk, Virginia, has received distress signals from United Airlines Flight 947, Continental Airlines Flight 57, and Air Canada Flight 65. [Federal Aviation Administration, 3/21/2002, pp. S-26]
Command Center Told to Notify Military - Fifteen minutes later, at 11:33 a.m., Jeff Griffith, the deputy director of air traffic at the FAA’s Washington, DC, headquarters, passes on the news about the three planes in a phone call with John White, a manager at the FAA’s Command Center in Herndon, Virginia. Griffith confirms that the distress signals received by the Coast Guard were from planes “in the Atlantic,” and instructs White, “Would you please make sure that NORAD is aware [of the three aircraft], and also the Services Cell,” meaning the Air Traffic Services Cell, a small office at the Command Center that is manned by military reservists (see (Between 9:04 a.m. and 9:25 a.m.) September 11, 2001). White replies, “I’ll do it.” [Federal Aviation Administration, 9/11/2001]
Flight Heading to Canada - Around the same time, according to a 2002 FAA report, it is reported on the FAA teleconference that United 947 is now heading toward Gander, in Canada, and is being managed by the Gander Area Control Center, which is the Canadian facility responsible for transatlantic flights. [Federal Aviation Administration, 3/21/2002, pp. S-28; MSNBC, 3/12/2010] However, a transcript of FAA communications on this day indicates that it is in fact the Continental Airlines flight that is heading toward Gander. According to that transcript, beginning around 11:40 a.m., White discusses the three suspicious flights over the phone with Doug Davis, the special assistant for technical operations in air traffic services at FAA headquarters. White says Continental 57 was originally destined for Newark, New Jersey, and air traffic controllers “have a track on the target” for this flight, which indicates that it is now heading to Gander. However, White says, controllers are “still looking” for the other two aircraft reported by the Coast Guard. [Federal Aviation Administration, 9/11/2001]
Planes Found to Be Safe - At 11:46 a.m., it is reported over the FAA teleconference that “[a]ll three aircraft that the US Coast Guard reported hearing distress calls [from] are accounted for,” and all of them are fine. [Federal Aviation Administration, 3/21/2002, pp. S-29] A couple of minutes later, White updates Davis on what is now known. White says one of the aircraft that was reportedly transmitting a distress signal, Air Canada Flight 65, was never even airborne. He says it “landed last night and was scheduled to depart today, but the flight’s canceled.” He adds that another of the flights, United 947, has “returned to Amsterdam,” in the Netherlands. [Federal Aviation Administration, 9/11/2001] Finally, at 12:27 p.m., it is reported over the FAA teleconference that Continental 57 has “landed in Gander.” [Federal Aviation Administration, 3/21/2002, pp. S-33]

Entity Tags: Federal Aviation Administration, US Coast Guard, Gander Area Control Center, Jeff Griffith, John White, Doug Davis

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An E-3 Airborne Warning and Control System (AWACS) aircraft from Tinker Air Force Base, Oklahoma.An E-3 Airborne Warning and Control System (AWACS) aircraft from Tinker Air Force Base, Oklahoma. [Source: John K. McDowell / US Air Force]An Airborne Warning and Control System (AWACS) plane that is on its way back to its base in Oklahoma is called by NORAD’s Northeast Air Defense Sector (NEADS) and instructed to head to Washington, DC, in order to provide radar and radio coverage, and help NEADS to communicate with fighter jets that are in the airspace over the capital.
Poor Communications over Washington - NEADS is having trouble communicating with fighters that have arrived over Washington (see (Between 9:49 a.m. and 11:00 a.m.) September 11, 2001 and (11:25 a.m.) September 11, 2001), and the radio reception is nonexistent when those aircraft go below 20,000 feet. As Major General Larry Arnold, the commanding general of NORAD’s Continental US Region, will later recall, NORAD’s “picture over DC was pretty poor. And the communication was poor.” As a result, “the aircrews themselves” of the fighters over Washington “coordinated the refueling and the combat air patrols.”
NEADS Contacts AWACS Heading toward Oklahoma - NEADS weapons controller Trey Murphy therefore gets on the radio to an AWACS belonging to the 552nd Air Control Wing, based at Tinker Air Force Base in Oklahoma. [Code One Magazine, 1/2002; Spencer, 2008, pp. 265-266] An AWACS is a modified Boeing 707 equipped with long-range radar and sophisticated communications equipment, which can track aircraft within a radius of several hundred miles. [New York Times, 9/23/1995; Asia Times, 1/27/2000] The AWACS Murphy contacts had been flying a training mission earlier in the morning, somewhere near Washington (see Before 9:55 a.m. September 11, 2001), but was directed to return to Tinker, supposedly as a result of the “immediate confusion after the attacks” (see (Between 9:05 a.m. and 11:00 a.m.) September 11, 2001).
AWACS Told to Head to Washington - Murphy instructs the pilot of the AWACS to turn around and head back toward Washington. He says: “Here’s the deal. We need you to cover the NCA [national capital area].” The pilot responds, “Roger that,” and asks, “Where do you want us?” Murphy replies: “No, no. You’re the one with the big jet with the rotor-dome on it. You tell me where you need to go to get me a surface to infinity look at that area.” As author Lynn Spencer will later describe, with Murphy’s request, “The problem of radar and radio coverage over DC has been solved.” After it arrives over the Washington area, according to Arnold, “The AWACS could talk to the Northeast [Air Defense] Sector and provide a better picture to them.” [Code One Magazine, 1/2002; Spencer, 2008, pp. 265-266]

Entity Tags: Larry Arnold, Northeast Air Defense Sector, 552nd Air Control Wing, Trey Murphy

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

President Bush (center, bending) and others look out  the windows of Air Force One as their fighter escort arrives.President Bush (center, bending) and others look out the windows of Air Force One as their fighter escort arrives. [Source: White House]President Bush, his entourage, and reporters accompanying them on board Air Force One notice fighter jets escorting their plane for the first time. Air Force One is currently flying westward over Mississippi, toward Barksdale Air Force Base in Louisiana. [USA Today, 9/11/2001; Sammon, 2002, pp. 109; CBS News, 9/11/2002] The White House requested a fighter escort for it (see 9:59 a.m. September 11, 2001) and the Secret Service asked Major General Larry Arnold, the commanding general of NORAD’s Continental US Region, to provide that escort. [Code One Magazine, 1/2002; 9/11 Commission, 7/24/2004, pp. 38; Spencer, 2008, pp. 255]
Passengers Notice Fighters - Now, air traffic control radios Colonel Mark Tillman, the pilot of Air Force One, and notifies him, “[Y]ou’ve got two F-16s at about your—say, your 10 o’clock position.” [CBS News, 9/11/2002; Spencer, 2008, pp. 255] Reporters on board notice a fighter flying alongside the plane’s right wing, and then spot another one alongside its left wing. [USA Today, 9/11/2001] According to a photographer on the plane, these jets are “so close that we could see the pilot’s head.” [BBC, 9/1/2002] Bush also notices the fighters. [Sammon, 2002, pp. 109] White House Communications Director Dan Bartlett will later recall: “The staff, and the president and us, were filed out along the outside hallway of his presidential cabin there and looking out the windows. And the president gives them a signal of salute, and the pilot kind of tips his wing, and fades off and backs into formation.” [CBS News, 9/11/2002]
Fighters Maybe Arrived Earlier, but Remained out of Sight - According to most accounts, the jets alongside Air Force One belong to the 147th Fighter Wing of the Texas Air National Guard. [CBS News, 9/11/2002; Filson, 2003, pp. 87; St. Petersburg Times, 7/4/2004; Rosenfeld and Gross, 2007, pp. 40; Spencer, 2008, pp. 255] But a few accounts will indicate they belong to a unit of the Florida Air National Guard in Jacksonville (see (10:00 a.m.) September 11, 2001). [US Department of Defense, 9/2001; Daily Telegraph, 12/16/2001] Four 147th Fighter Wing jets have been directed toward the president’s plane to accompany it (see (After 9:56 a.m.) September 11, 2001). [Filson, 2003, pp. 87; Rosenfeld and Gross, 2007, pp. 40] But according to Sarasota Magazine, Air Force One is “currently being escorted by six jet fighters.” [Sarasota Magazine, 11/2001] Fifteen minutes earlier, at 11:14 a.m., an official, whose identity is unstated but who is not a member of the White House staff, told the reporters on Air Force One that the plane already had plenty of military escort, but the fighters were not visible at that time, presumably meaning they were escorting the plane from a distance. [USA Today, 9/11/2001]
Jets Protecting '80-Mile Bubble' around Air Force One - The two jets seen by the passengers on Air Force One are reportedly being flown by pilots Shane Brotherton and Randy Roberts of the 147th Fighter Wing. Roberts will later recall, “We were trying to keep an 80-mile bubble… around Air Force One, and we’d investigate anything that was within 80 miles.” [CBS News, 9/11/2002; Spencer, 2008, pp. 255] The 147th Fighter Wing jets will accompany Air Force One to Barksdale Air Force Base, then on to Offutt Air Force Base, Nebraska, and finally to Andrews Air Force Base, near Washington, DC. [Filson, 2003, pp. 87-88; Galveston County Daily News, 7/9/2005]

Entity Tags: Dan Bartlett, 147th Fighter Wing, Randy Roberts, Mark Tillman, Shane Brotherton, George W. Bush

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

President Bush and his wife, Laura Bush, finally talk over the phone after their previous attempts at calling each other this morning have been unsuccessful. Bush is on Air Force One, which is descending toward Barksdale Air Force Base in Louisiana, while the first lady is at the Secret Service headquarters in Washington, DC, where she has been taken for her own safety. [Kessler, 2006, pp. 136; Bush, 2010, pp. 132; Bush, 2010, pp. 202-203]
First Lady Reassures President, Says Daughters Are Fine - Bush and the first lady talk over a secure phone line. [CNN, 9/12/2001] After she hears her husband’s voice, the first lady says to the president, referring to the day’s catastrophic events: “How horrible. How terrible.” She then reassures him that she is okay. [Us Weekly, 10/15/2001; Andersen, 2002, pp. 6] She says she has been taken by the Secret Service to a safe location. Bush is “very relieved,” he will later recall, when the first lady then tells him she has spoken to their daughters, Barbara and Jenna, and says both of them are fine (see (Between 11:00 a.m. and 11:40 a.m.) September 11, 2001). The first lady asks the president when he is coming back to Washington. He tells her “that everyone was urging me not to return, but that I would be there soon,” he will recall. “I had no idea whether that was true, but I sure hoped so,” he will comment. [Bush, 2010, pp. 132] (Bush will in fact arrive back at the White House many hours later, at 6:54 p.m. (see (6:54 p.m.) September 11, 2001). [CNN, 9/12/2001; Sammon, 2002, pp. 128] ) Later reflecting on this call, the president will say his wife “couldn’t have been more calm, resolved, almost placid” during it, which, he will say, “was a very reassuring thing.” [Newsweek, 12/3/2001] The first lady will describe the call, saying, “From the way [Bush] spoke, I could hear how starkly his presidency had been transformed.”
Previous Call Attempts Have Been Unsuccessful - Bush and the first lady have been trying to call each other throughout the morning, but until now have been unsuccessful in their attempts. [Bush, 2010, pp. 202-203] Bush was provided with a direct contact phone number for the first lady earlier in the morning (see (10:37 a.m.) September 11, 2001). [United States Secret Service, 2001] But before they made contact, he had “placed several calls,” he will recall, but “the line kept dropping.” Bush will comment, “I couldn’t believe that the president of the United States couldn’t reach his wife.” [Bush, 2010, pp. 132] The first lady had similarly been trying to call the president, but also without success. After she arrived at the Secret Service headquarters (see (10:55 a.m.) September 11, 2001), she “tried to reach [the president], but my calls could not get through,” she will write. John Meyers, her advance man, promised he would keep trying to contact the president for her. The first lady will comment, “It is stunning now to think that our ‘state-of-the-art’ communications would not allow him to complete a phone call to Secret Service headquarters, or me to reach him on Air Force One.” [Bush, 2010, pp. 202-203]

Entity Tags: Laura Bush, George W. Bush

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Raven Rock Mountain, the location of ‘Site R.’Raven Rock Mountain, the location of ‘Site R.’ [Source: Unknown]After arriving at the alternate military command center outside Washington, Deputy Secretary of Defense Paul Wolfowitz reports that the computer and communications systems there are hardly functioning. Secretary of Defense Donald Rumsfeld ordered Wolfowitz to leave the Pentagon and relocate to the alternate command center—“Site R”—earlier on, and Wolfowitz was transported there by helicopter (see (11:00 a.m.) September 11, 2001). [Goldberg et al., 2007, pp. 132; Vogel, 2007, pp. 441] Site R is located inside Raven Rock Mountain, about six miles north of Camp David, on the Pennsylvania-Maryland border. [Bulletin of the Atomic Scientists, 11/2001] According to authors Patrick Creed and Rick Newman, it “was designed as a duplicate of the NMCC” (the National Military Command Center, inside the Pentagon). “If an attack took out the NMCC, or it needed to be evacuated for any reason, Site R would become the Pentagon’s primary command center.” Since joining the Joint Chiefs of Staff in 1998 as its director of operations, Vice Admiral Scott Fry had “instituted regular drills and other measures to make sure Site R could rapidly get up to speed in an emergency, without glitches that might be fatal in a war setting.” [Creed and Newman, 2008, pp. 174] Yet when he calls the Pentagon from this alternate command center, Wolfowitz reports that “the computer and communication systems there functioned poorly or not at all.” He is, however, able to participate in video teleconference calls. [Goldberg et al., 2007, pp. 132] These problems are not reported as causing any significant hindrance in the emergency response to the attacks. But Creed and Newman will comment: “The authority to order major military action rested jointly with the senior civilian leaders at both the White House and the Defense Department. Only they, together, could order troops to move, or missiles to fly. If the NMCC went down before Site R was up and running, the communications link required to utilize the nation’s military might be severed, for the first time since the system was put in place in 1947.” [Creed and Newman, 2008, pp. 174-175]

Entity Tags: Paul Wolfowitz, Site R

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

President Bush at Barksdale Air Force Base, accompanied by Lieutenant General Thomas Keck.
President Bush at Barksdale Air Force Base, accompanied by Lieutenant General Thomas Keck. [Source: White House]President Bush is provided with a high level of security when he gets off Air Force One at Barksdale Air Force Base, near Shreveport, Louisiana, and is promptly driven to a conference center on the base from where he makes a brief phone call. [USA Today, 9/11/2001; Newseum et al., 2002, pp. 164; Rove, 2010, pp. 258-259] Air Force One landed at Barksdale at 11:45 a.m. and was immediately surrounded by Air Force personnel in full combat gear, with their rifles drawn (see 11:45 a.m. September 11, 2001). [USA Today, 9/11/2001; St. Petersburg Times, 7/4/2004] Bush remained on board while a retractable set of stairs was lowered for him to leave the plane by.
Reporters Updated on President's Actions - A dark blue Dodge Caravan now pulls up next to these stairs, and a Secret Service agent and two Air Force officers take positions at the bottom of the stairs. The Dodge then pulls away, perhaps 40 feet back from the plane, and is swept inside and outside with dogs. Some members of the president’s staff come down the stairs from the plane. White House press secretary Ari Fleischer approaches the pool of reporters who have been traveling on Air Force One and who are waiting under the plane’s left wing for the president to disembark. Fleischer gives them a brief update on the president’s actions during the flight and adds: “You will see [the president] disembark here shortly. He will head inside and that’s all I’m going to indicate at this moment. You will have additional information shortly.” Fleischer then answers several questions from the reporters.
President Gets off Plane and into Minivan - Bush then descends from Air Force One. [USA Today, 9/11/2001; Sammon, 2002, pp. 111] The Shreveport Secret Service office has been mobilized to oversee security arrangements while the president is at Barksdale. However, there is no presidential limousine waiting to drive Bush away from the plane. [Rove, 2010, pp. 258] Normally the president’s armored limousine would be flown in ahead of time on a military transport plane, but there has been no time to get it to Barksdale. [Sammon, 2002, pp. 112] Bush instead gets into the Dodge Caravan, which is being guarded by a Humvee with a .50-caliber machine gun on top. [Rove, 2010, pp. 258] White House chief of staff Andrew Card gets in with him. The media and some of Bush’s staff, including his senior adviser, Karl Rove, and his communications director, Dan Bartlett, get into an Air Force minibus. [USA Today, 9/11/2001; Sammon, 2002, pp. 112]
Bush Taken to Conference Center on Base - The Dodge then drives off at high speed. Bush will later recall that it “blasted off down the runway at what felt like 80 miles an hour. When the man behind the wheel started taking turns at that speed, I yelled, ‘Slow down, son, there are no terrorists on this base!’” [Bush, 2010, pp. 132] The Humvee pulls out behind the Dodge, and the airman manning the machine gun on top cocks his weapon and puts a live round in the chamber. The minibus carrying the reporters follows moments later. [Rove, 2010, pp. 258-259] The small motorcade drives to the Dougherty Conference Center, a two-story building on the base. At the stroke of noon, Bush and his aides enter the building. A car blocks the driveway and several armed soldiers stand guard while the president is inside. [USA Today, 9/11/2001; Sammon, 2002, pp. 112]
Bush Speaks to Vice President - Bush and his aides are met by Colonel Curtis Bedke, the commander of the 2nd Bomb Wing, and Lieutenant General Thomas Keck, the commander of the 8th Air Force, apparently as they are entering the conference center. [2d Bomb Wing, 6/30/2002 pdf file; American History, 10/2006 pdf file] Inside, Bush picks up a telephone and speaks briefly with Vice President Dick Cheney, who is at the White House. [Sammon, 2002, pp. 112] Bush tells Keck he needs to get to a secure phone. Keck says there is one in his office, but this is in a different building on the base. [American History, 10/2006 pdf file] The pool of reporters waits in the parking lot outside the conference center for about 10 minutes while the president is inside. Bush and his staff finally come out at 12:11 p.m., to be taken to the 8th Air Force headquarters building (see (12:11 p.m.-1:20 p.m.) September 11, 2001). [USA Today, 9/11/2001; Sammon, 2002, pp. 112]

Entity Tags: Barksdale Air Force Base, Richard (“Dick”) Cheney, Dan Bartlett, Curtis M. Bedke, Ari Fleischer, Thomas Keck, George W. Bush, Andrew Card, Karl C. Rove, US Secret Service

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Doug Lomheim.Doug Lomheim. [Source: US Air Force]An Airborne Warning and Control System (AWACS) plane takes off from Tinker Air Force Base in Oklahoma and subsequently accompanies Air Force One as it makes its way back to Washington, DC, after leaving Barksdale Air Force Base in Louisiana. [Air Force Print News, 9/9/2011; Kennedy et al., 2012, pp. 61] An AWACS, also called the E-3 Sentry, is a modified Boeing 707 that provides surveillance, command, control, and communications to military commanders. [New York Times, 9/23/1995; GlobalSecurity (.org), 4/16/2006; US Air Force, 9/22/2015] The AWACS that scrambles from Tinker Air Force Base is apparently piloted by Air Force reservists Major Doug Lomheim and Captain Greg Miller. The two men had been preparing for a student training sortie on their E-3 early this morning but then learned of the crashes at the World Trade Center during a delay due to one of the plane’s engines failing to start. After being told they would be assigned to do something in response to the terrorist attacks, they sent their students back to the training squadron and gathered their “NORAD material.” Lomheim and Miller take off from Tinker Air Force Base at around midday and check in with NORAD’s Southeast Air Defense Sector (SEADS). SEADS instructs them to head to Barksdale Air Force Base, where Air Force One, with President Bush on board, recently landed (see 11:45 a.m. September 11, 2001). “We want you to escort [Bush] wherever he goes,” they are told. Their plane goes into an orbit over western Louisiana while Bush is at Barksdale. They then accompany Air Force One after it leaves the base (see 1:37 p.m. September 11, 2001) and orbit overhead after it lands at Offutt Air Force Base in Nebraska (see 2:50 p.m. September 11, 2001). They continue following the president’s plane after it takes off from Offutt and heads toward Washington (see (4:33 p.m.) September 11, 2001). [Air Force Print News, 9/9/2011; Kennedy et al., 2012, pp. 61] An AWACS plane that had been flying a training mission was instructed to accompany Air Force One earlier on, after it took off from Sarasota, Florida (see Before 9:55 a.m. September 11, 2001). Whether that plane is escorting Air Force One while Lomheim and Miller’s plane follows it is unclear. [Filson, 2003, pp. 86-87]

Entity Tags: Doug Lomheim, Greg Miller (USAF), George W. Bush, Southeast Air Defense Sector

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

John Bridgeland.John Bridgeland. [Source: White House]John Bridgeland, the director of the White House Domestic Policy Council, and two other government officials head to the Federal Emergency Management Agency (FEMA) headquarters in Washington, DC, where they discuss the government’s domestic response to the day’s terrorist attacks with FEMA officials. In the Presidential Emergency Operations Center (PEOC) below the White House, Bridgeland has been talking about the federal government’s domestic response to the attacks with Josh Bolten, the deputy White House chief of staff, and the two men have identified several questions that need to be answered. They want to know, in particular, how FEMA is responding. Bolten instructs Bridgeland to go to the White House Situation Room, grab Gary Edson, the deputy national security adviser, and then go with him to visit FEMA. Bridgeland and Edson are joined by Lisa Gordon-Hagerty, the director for combating terrorism on the National Security Council, and the three of them then head to FEMA headquarters.
FEMA Is a 'Blur of Activity' - Joseph Allbaugh, the director of FEMA, is currently away from Washington, having been at a conference in Big Sky, Montana (see September 8-11, 2001). But when they arrive at the headquarters, Bridgeland, Edson, and Gordon-Hagerty find the FEMA response to the attacks is already under way and Allbaugh’s staff is “a blur of activity.” Their dozens of questions are answered in detail by FEMA officials, led by Liz DiGregorio, the agency’s chief of staff.
FEMA Officials Describe Their Response to the Attacks - The FEMA officials, according to Bridgeland, say: “They had activated emergency operations to the highest level and had dispatched urban search and rescue teams, disaster medical teams, and disaster mortuary teams to New York and the Pentagon. They had deployed mobile emergency communications systems and were creating staging areas on the ground to manage the emergency response. They were also thinking ahead to what they should do to meet recovery needs—such as providing grants to first responders, public assistance grants, temporary housing, crisis counseling, help with funeral expenses, disaster unemployment assistance, and more.” The FEMA officials talk about using the US Army Corps of Engineers to help New York City remove debris, and they are considering ways of increasing the capacity of hospitals in New York. When the three White House officials leave FEMA headquarters, Bridgeland takes with him the “Emergency Declaration for the Release of Federal Aid to New York and Washington” for President Bush to sign. When they arrive back at the White House, Bridgeland gives this document to the staff secretary, who controls “all of the paper flow into the president.” [Bridgeland, 2012, pp. 6-8]

Entity Tags: Gary Edson, Federal Emergency Management Agency, Joshua Bolten, Elizabeth DiGregorio, Lisa Gordon-Hagerty, John Bridgeland

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

President Bush spends time arguing with his colleagues about where he should go next while he is at Barksdale Air Force Base in Louisiana and is advised to stay away from Washington, DC. [Daily Telegraph, 12/16/2001; Bush, 2010, pp. 133] Air Force One landed at Barksdale at 11:45 a.m. (see 11:45 a.m. September 11, 2001) and, about 25 minutes later, Bush was taken to the headquarters of the 8th Air Force at the base (see (12:11 p.m.-1:20 p.m.) September 11, 2001). [Sammon, 2002, pp. 112; 9/11 Commission, 7/24/2004, pp. 325] The media are now asking about his whereabouts and why he has not returned to Washington. Bush is in fact keen to return to the capital. “I was worried people would get the impression that the government was disengaged,” he will later write. “The American people needed to see their president in Washington,” he will comment.
Bush Is Advised to Stay Away from Washington - While he is at the base, Bush debates whether he should return to Washington with the Secret Service and Vice President Dick Cheney, who is at the White House. [Daily Telegraph, 12/16/2001; Bush, 2010, pp. 133] These people advise him against going back. [9/11 Commission, 7/24/2004, pp. 325] “The Secret Service agents felt it was still too uncertain,” he will recall, adding: “Dick [Cheney] and [National Security Adviser Condoleezza Rice, who is at the White House] agreed. They recommended that I go to the Strategic Command at Offutt Air Force Base in Nebraska. It had secure housing space and reliable communications.” [Bush, 2010, pp. 133] Meanwhile, Andrew Card, Bush’s chief of staff, spends time on the phone, seeking opinions from a number of trusted individuals. On the basis of these calls, he advises Bush that it would be reckless to return to Washington. [Daily Telegraph, 12/16/2001]
Secret Service Decides Where the President Goes - Despite Bush’s desire to return to the capital, the Secret Service has the power to determine where the president should go in a crisis, according to Dave Wilkinson, assistant special agent in charge of the presidential protection division. “By federal law, the Secret Service has to protect the president,” he will say, adding: “The wishes of that person that day are secondary to what the law expects of us. Theoretically it’s not his call, it’s our call.” [Politico Magazine, 9/9/2016] Bush therefore acquiesces and a few minutes before 1:00 p.m., according to the London Daily Telegraph, agrees to fly to Offutt Air Force Base rather than going back to Washington. [Daily Telegraph, 12/16/2001] “I resigned myself to delaying my return once again,” he will comment. [Bush, 2010, pp. 133] Bush “fought with us tooth and nail all day to go back to Washington,” Wilkinson will say, but the Secret Service “basically refused to take him back.” [Politico Magazine, 9/9/2016]
Bush Is Frustrated at Being Unable to Return to the White House - After returning to Air Force One, but before the plane takes off, Bush gets on the phone to Cheney again and expresses his increasing frustration at being unable to return to the capital. He tells the vice president: “I can assure you I’d like to come home now. Tonight would be great.” Then, at 1:25 p.m., he turns to Card and Edward Marinzel, the head of his Secret Service detail, and says: “I want to go back home ASAP. I don’t want whoever this is holding me outside of Washington.” But Marinzel tells him, “Our people say it’s too unsteady still.” Bush replies, “Cheney says it’s not safe yet, as well.” Card then advises, “The right thing is to let the dust settle.” [Sammon, 2002, pp. 118-119] Air Force One will take off from Barksdale Air Force Base and head to Offutt Air Force Base at 1:37 p.m. (see 1:37 p.m. September 11, 2001). [Washington Post, 9/12/2001]

Entity Tags: Richard (“Dick”) Cheney, US Secret Service, George W. Bush, Dave Wilkinson, Edward Marinzel, Andrew Card, Condoleezza Rice

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Counterterrorism “tsar” Richard Clarke, who is in the White House Situation Room, is informed that Vice President Dick Cheney wants him to come down to the Presidential Emergency Operations Center (PEOC), located below the East Wing of the White House. Clarke heads down and, after being admitted by Cheney’s security detail, enters the PEOC. In addition to the vice president and his wife Lynne Cheney, the PEOC contains National Security Adviser Condoleezza Rice, political adviser Mary Matalin, Cheney’s chief of staff I. Lewis “Scooter” Libby, deputy White House chief of staff Josh Bolten, and White House counselor Karen Hughes. Clarke can see the White House Situation on a screen. But Army Major Mike Fenzel, who is also in the PEOC, complains to him, “I can’t hear the crisis conference [that Clarke has been leading] because Mrs. Cheney keeps turning down the volume on you so she can hear CNN… and the vice president keeps hanging up the open line to you.” Clarke later describes that Lynne Cheney is, like her husband, “a right-wing ideologue,” and is offering her advice and opinions while in the PEOC. When Clarke asks the vice president if he needs anything, Cheney replies, “The [communications] in this place are terrible.” His calls to President Bush keep getting broken off. By the time Clarke heads back upstairs to the Situation Room, it is 12:30 p.m. [Clarke, 2004, pp. 17-19]

Entity Tags: Richard (“Dick”) Cheney, Richard A. Clarke, Mike Fenzel, Lynne Cheney, Condoleezza Rice, Joshua Bolten, Mary Matalin, Karen Hughes, Lewis (“Scooter”) Libby

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Secretary of State Colin Powell learned of the attacks on the US while away in Peru, Lima (see (9:30 a.m.-12:30 p.m.) September 11, 2001). During his seven-hour flight back to Washington, he is frustrated at being unable to communicate with other senior government leaders. In a March 2002 speech at the State Department, Powell will recall, “I never felt more useless in my life than on the morning of the 11th of September. Phones [were] gone because of what happened here and what happened to the [communications] system here in Washington. They couldn’t get a phone line through. I was able to get some radio communications—two radio spots on the way back—but for most of that seven-hour period, I could not tell what was going on here in my capital, and I’m the secretary of state!” [Telecom News, 2002, pp. 4-5 pdf file; Verton, 2003, pp. 149-150] Powell is able to talk by radio with Deputy Secretary of State Richard Armitage. But, according to journalist Bob Woodward, any “real talk” between them “was hopeless.” [Woodward, 2002, pp. 10] Yet, in a 7:40 p.m. press briefing, State Department Deputy Spokesman Philip Reeker will claim that Powell “has been kept in the loop and informed all day.” [US Department of State, 9/11/2001]

Entity Tags: Colin Powell, Richard Armitage

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

President Bush records a speech at Barksdale Air Force Base.President Bush records a speech at Barksdale Air Force Base. [Source: Win McNamee / Reuters]President Bush delivers a short speech to the nation in a windowless conference room at Barksdale Air Force Base, Louisiana, which is recorded and will be broadcast on television about half an hour later. [Time, 9/14/2001; Sammon, 2002, pp. 113-117] Since arriving at Barksdale (see 11:45 a.m. September 11, 2001), Bush has been spending time in the office of Lieutenant General Thomas Keck, the commander of the 8th Air Force (see (12:11 p.m.-1:20 p.m.) September 11, 2001). [American History, 10/2006 pdf file] Bush will later recall that by 12:30 p.m., “it had been almost three hours since I had spoken to the country” (see 9:30 a.m. September 11, 2001) and he is “worried people would get the impression that the government was disengaged.” [Bush, 2010, pp. 133]
Bush Taken to Conference Room to Record Statement - A short statement to the nation has therefore been prepared for Bush to deliver. Keck escorts the president from his office to the conference room in the 8th Air Force headquarters building to record it. Bush is also accompanied to the room by his chief of staff, Andrew Card, his senior adviser, Karl Rove, his communications director, Dan Bartlett, his press secretary Ari Fleischer, and several Secret Service agents. [Sammon, 2002, pp. 113; American History, 10/2006 pdf file] A hurried attempt has been made to prepare the room for the president’s speech. [9/11 Commission, 7/24/2004, pp. 325] Airmen have arranged three US flags behind the wooden lectern behind which Bush will speak, and have tried to add some lighting to brighten up the dark room. The reporters who have been traveling with the president on Air Force One went to the conference room after entering the 8th Air Force headquarters building, and are assembled there when Bush comes in. [USA Today, 9/11/2001; American History, 10/2006 pdf file]
Tape of Speech Taken to Satellite Truck to Be Broadcast - Bush delivers his 219-word speech in precisely two minutes. [USA Today, 9/11/2001; Woodward, 2002, pp. 19] After doing so, he leaves the room without acknowledging, or taking any questions from, the reporters in the room. [USA Today, 9/11/2001; Newseum et al., 2002, pp. 165] Keck, who stays to watch Bush deliver the speech, then escorts the president back to his office. [American History, 10/2006 pdf file] Master Sergeant Rich Del Haya, the officer in charge of the 8th Air Force public affairs office, is then called to the 8th Air Force headquarters building to collect the videotape of the speech. He runs out of the building with it, accompanied by a CBS network producer and reporter, and drives toward the base’s far north entrance. Gate officials contact a state trooper outside the base, who escorts the three to a satellite truck of the local CBS affiliate. [Times-Picayune, 9/8/2002] The recording of the president’s speech will be broadcast from the satellite truck at 1:04 p.m. (see 1:04 p.m. September 11, 2001). [Sammon, 2002, pp. 117]

Entity Tags: George W. Bush, Andrew Card, Karl C. Rove, Thomas Keck, Ari Fleischer, Rich Del Haya, Dan Bartlett, US Secret Service

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Attorney General John Ashcroft arrives at the FBI’s Strategic Information and Operations Center (SIOC), located on the fifth floor of the FBI’s Washington, DC, headquarters. [CNN, 11/20/1998; 9/11 Commission, 12/17/2003 pdf file; Ashcroft, 2006, pp. 120] Ashcroft has returned to Washington after his scheduled engagement in Milwaukee had to be aborted due to the terrorist attacks (see Shortly After 9:03 a.m. September 11, 2001). [Newsweek, 9/24/2001; Newsweek, 3/10/2003]
Ashcroft Heads to the SIOC instead of the Remote, Classified Site - After his plane landed at Reagan National Airport (see (12:00 p.m.) September 11, 2001), Ashcroft was advised by National Security Adviser Condoleezza Rice to head to the remote, classified site, where other Justice Department personnel had gone. But because the roads were clogged with traffic, at the recommendation of Deputy Attorney General Larry Thompson, Ashcroft and his deputy chief of staff, David Israelite, turned around and headed instead toward the SIOC. While on his way to the SIOC, Ashcroft ordered that senior Justice Department officials like Thompson, who was at the remote, classified site, meet him at the center. Ashcroft will later estimate that he arrives at the SIOC sometime between 1:00 p.m. and 2:00 p.m. [9/11 Commission, 12/17/2003 pdf file; Ashcroft, 2006, pp. 118-120]
Sophisticated Command Center Can Manage Multiple Crises - The FBI’s new, upgraded SIOC officially opened in November 1998. [CNN, 11/20/1998; Federal Bureau of Investigation, 1/18/2004] The windowless, high-tech command center is 40,000 square feet in size. [Washington Post, 11/21/1998; Ashcroft, 2006, pp. 120] It can seat 380 people, includes 20 rooms to support its operations, and is equipped with sophisticated computers and communications equipment. It functions as a 24-hour watch post, a crisis management center, and an information processing center. It is capable of handling up to five crises at once. [CNN, 11/20/1998; Federal Bureau of Investigation, 1/18/2004] The SIOC was operational “[w]ithin minutes” of the terrorist attacks in New York and Washington, according to the FBI (see (Shortly After 9:03 a.m.) September 11, 2001), and provides “analytical, logistical, and administrative support” for the FBI’s teams on the ground in New York, Pennsylvania, and at the Pentagon. [Federal Bureau of Investigation, 2003] Ashcroft will remain at the SIOC throughout the day, along with most of the FBI and Justice Department’s top officials (see (2:00 p.m.-8:30 p.m.) September 11, 2001). [Los Angeles Times, 9/12/2001; Ashcroft, 2006, pp. 129]

Entity Tags: Strategic Information Operations Center, John Ashcroft

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The Royal Canadian Mounted Police (RCMP) in Whitehorse, Yukon Territory, Canada, receives conflicting information from the military and other government agencies regarding a Korean Airlines passenger jet that is mistakenly considered hijacked and has been instructed to land at Whitehorse Airport. [Yukon Government, 11/13/2001, pp. 14-16, 35-36 pdf file; Spencer, 2008, pp. 277-278]
Plane Redirected to Whitehorse - Korean Airlines Flight 85, a Boeing 747, was due to land in Anchorage, Alaska, for a refueling stop. The plane has not been hijacked, but its pilots have given indications that it is hijacked (see (Shortly Before 12:00 p.m.) September 11, 2001 and 1:24 p.m. September 11, 2001). Because Flight 85 has less than an hour’s worth of fuel remaining, it is agreed that the plane should land at Whitehorse Airport (see (Shortly After 1:24 p.m.) September 11, 2001). [Alaska Legislature. Joint Senate and House Armed Services Committee, 2/5/2002; Anchorage Daily News, 9/8/2002]
Aircraft Hijacked or Low on Fuel? - Whitehorse RCMP is first alerted to Flight 85 at 1:25 p.m., when Winnipeg RCMP informs it that Canada’s Department of National Defence (DND) is saying the flight is indicating a hijacking situation, and more information will be forthcoming. Ten minutes later, the DND contacts Whitehorse RCMP itself, saying a potentially hijacked Korean Airlines 747 is en route to Whitehorse Airport. At 1:55 p.m., Transport Canada similarly alerts Whitehorse RCMP to the potentially hijacked Korean Airlines 747 en route to Whitehorse. Then, at 2:13 p.m., Transport Canada Winnipeg advises Whitehorse RCMP that it has received a report from the Transport Canada Situation Center in Ottawa that Flight 85 has been hijacked and is near Whitehorse. However, while the DND and Transport Canada say Flight 85 is under hijack status, at 2:20 p.m. NORAD calls Whitehorse RCMP and says the flight is not hijacked, but instead a low fuel emergency. Nine minutes later, though, NORAD calls again and says Flight 85 might indeed be hijacked, as communications anomalies with the aircraft’s pilot remain suspicious. Due to the conflicting reports it is receiving, Whitehorse RCMP decides to err on the side of caution, and considers Flight 85 to be both hijacked and low on fuel until investigations prove otherwise.
Conflicting Arrival Times - Whitehorse RCMP also receives two significantly different reports of when Flight 85 is due to arrive at Whitehorse Airport. At 1:45 p.m., NORAD informs it that the aircraft is 400 miles away and due to arrive in one hour. But 10 minutes later, Transport Canada says the flight is estimated to be arriving in just 12 minutes, meaning around 2:07 p.m. [Yukon Government, 11/13/2001, pp. 14-16, 35-36 pdf file] Flight 85 will eventually land without incident at Whitehorse Airport at 2:54 p.m. (see 2:54 p.m. September 11, 2001). [USA Today, 8/12/2002; Anchorage Daily News, 9/8/2002]

Entity Tags: Transport Canada, Royal Canadian Mounted Police, North American Aerospace Defense Command, Department of National Defence (Canada)

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Air Force One departs Barksdale Air Force Base.Air Force One departs Barksdale Air Force Base. [Source: Reuters]Air Force One takes off from Barksdale Air Force Base in Louisiana to fly President Bush to Offutt Air Force Base in Nebraska. While Bush has been at Barksdale, base personnel have refueled Air Force One and restocked it with provisions for its continuing journey, on the basis that it may have to serve as the president’s flying command center for the foreseeable future. [Associated Press, 10/2/2001; 2d Bomb Wing, 6/30/2002 pdf file; BBC, 9/1/2002]
Reduced Number of Passengers on Board - For security reasons, the number of people traveling on Air Force One has been reduced (see (1:00 p.m.) September 11, 2001). [Fleischer, 2005, pp. 145-146] Those continuing with the president include Bush’s chief of staff Andrew Card, his senior adviser Karl Rove, his communications director Dan Bartlett, White House press secretary Ari Fleischer, and assistant press secretary Gordon Johndroe. The number of Secret Service agents accompanying the president has been reduced, as has the number of reporters. The five remaining journalists are Ann Compton of ABC Radio, Sonya Ross of the Associated Press, Associated Press photographer Doug Mills, and a CBS cameraman and sound technician. [Salon, 9/12/2001; Associated Press, 9/12/2001]
President Given Thumbs-up by Airmen - Lieutenant General Thomas Keck, the commander of the 8th Air Force, has been at Bush’s side for most of his time at Barksdale, and accompanies the president as he is being driven across the base to Air Force One. The president passes a row of B-52 bombers and is given a thumbs-up by the planes’ crew members. Keck explains to Bush that this means the troops “are trained, they’re ready, and they’ll do whatever you want them to.” Military police salute and other Air Force crew members cheer the president as he passes them. [American History, 10/2006 pdf file]
Fighter Escort Rejoins Air Force One - Air Force One is being guarded by soldiers with their guns drawn when Bush reaches it, and a pack of military dogs is patrolling the tarmac. [Sammon, 2002, pp. 117-118] After the plane takes off, two F-16 fighter jets pull up alongside it to provide an escort. [American History, 10/2006 pdf file] These are presumably the same fighters, belonging to the 147th Fighter Wing of the Texas Air National Guard, that escorted Air Force One as it came in to land at Barksdale (see (11:29 a.m.) September 11, 2001). [Filson, 2003, pp. 87; Bombardier, 9/8/2006 pdf file]
Destination Chosen Due to 'Continuity of Government' Plan - Bush’s destination, Offutt Air Force Base, is home to the US Strategic Command (Stratcom), which controls the nation’s nuclear weapons. [Associated Press, 9/11/2001; Woodward, 2002, pp. 19] Bush will later say the decision to head there was based on Offutt’s “secure housing space and reliable communications.” [Bush, 2010, pp. 133] The base’s secure teleconferencing equipment will allow the president to conduct a meeting of his National Security Council later in the afternoon (see (3:15 p.m.) September 11, 2001). [Sammon, 2002, pp. 119; Woodward, 2002, pp. 19, 26] According to the 9/11 Commission Report, Offutt has been chosen as the president’s next destination “because of its elaborate command and control facilities, and because it could accommodate overnight lodging for 50 persons. The Secret Service wanted a place where the president could spend several days, if necessary.” [9/11 Commission, 7/24/2004, pp. 325] But according to White House counterterrorism chief Richard Clarke, the decision to head to Offutt instead of back to Washington, DC, was due to a plan called “Continuity of Government.” This program, which dates back to the Reagan administration, originally planned to set up a new leadership for the US in the event of a nuclear war. It was activated for the first time shortly before 10:00 a.m. this morning (see (Between 9:45 a.m. and 9:56 a.m.) September 11, 2001). [Washington Post, 4/7/2004; ABC News, 4/25/2004]

Entity Tags: Dan Bartlett, Barksdale Air Force Base, Thomas Keck, Ann Compton, Ari Fleischer, Doug Mills, George W. Bush, Gordon Johndroe, US Secret Service, 147th Fighter Wing, Sonya Ross, Karl C. Rove, Andrew Card, Richard A. Clarke

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

James Schwartz.James Schwartz. [Source: Arlington County, Virginia]Firefighting and other operations are severely disrupted when the Pentagon site is evacuated due to a report of an unidentified aircraft heading toward the Pentagon. Firefighters have to abandon their equipment and run several hundred yards to protected areas. [US Department of Health and Human Services, 7/2002, pp. A16 and A30 pdf file] Assistant Fire Chief James Schwartz orders the evacuation after the control tower at Washington’s Reagan National Airport notifies the Arlington County Emergency Communications Center (ECC) of an inbound aircraft that is not identifying itself and is heading up the Potomac River at a high rate of speed. It is not known if this is a hijacked plane, but no aircraft other than military jets are now supposed to be in the air. The ECC then notifies Schwartz at the Pentagon. By the time he orders the evacuation, the aircraft is reportedly just two minutes away. [US Department of Health and Human Services, 7/2002, pp. A30 and A52 pdf file; Creed and Newman, 2008, pp. 187] At one point, the controllers at Reagan Airport are reporting that the plane has disappeared from radar, though they do not say why they think this is. [Creed and Newman, 2008, pp. 191]
Approaching Aircraft Is 'Friendly' - The unidentified aircraft is soon determined to be “friendly.” [Fire Engineering, 11/2002; Creed and Newman, 2008, pp. 193] According to the Arlington County After-Action Report, it turns out to have been a government aircraft flying Attorney General John Ashcroft back to Washington. [US Department of Health and Human Services, 7/2002, pp. A30 and C52 pdf file; Vogel, 2007, pp. 453] However, a 2002 FAA report will state that Ashcroft’s plane landed in Washington “just before noon” (see (12:00 p.m.) September 11, 2001). [Federal Aviation Administration, 3/21/2002] If that report is correct, then the identity of the approaching aircraft is unclear.
Emergency Operations Disrupted - The firefighters and other emergency responders return to the Pentagon and resume their activities, but the evacuation has significantly disrupted firefighting operations, giving fires in some areas 30 minutes to gain ground. [US Department of Health and Human Services, 7/2002, pp. A16 pdf file; Creed and Newman, 2008, pp. 193-194] The FBI’s evidence recovery operation has also been disrupted. [Creed and Newman, 2008, pp. 191]
Evacuation Avoidable, Caused by Loss of FBI Presence - This evacuation is later determined to have been avoidable, and only necessary because of the loss of a senior FBI presence at the incident command post (ICP) at the Pentagon, which means there is no way for the ICP to verify whether the approaching aircraft is “friendly” or not. This loss is due to the FBI having relocated to the Virginia State Police Barracks shortly after midday (see (12:15 p.m.) September 11, 2001). The Arlington County After-Action Report will later conclude, “Friendly aircraft, carrying US government executives and escorted by fighter aircraft, should not have been cause for evacuation.” A previous evacuation of the Pentagon site due to reports of an approaching unidentified aircraft occurred around 10:15 a.m. (see (10:15 a.m.-10:38 a.m.) September 11, 2001), and a third similar evacuation will occur on the morning of September 12 (see (10:00 a.m.) September 12, 2001). [US Department of Health and Human Services, 7/2002, pp. A30-A31 pdf file; Fire Engineering, 11/2002]

Entity Tags: John Ashcroft, Ronald Reagan Washington National Airport, James Schwartz, Arlington County Emergency Communications Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A US Airways airliner.A US Airways airliner. [Source: Public domain]A US Airways plane that is flying to the United States from Madrid, Spain, is incorrectly suspected of being hijacked. [Federal Aviation Administration, 9/11/2001; White House, 10/24/2001] It is stated over an FAA teleconference that the White House has reported this suspicious aircraft, which is heading to Philadelphia International Airport, and the military is scrambling fighter jets in response to it. [Federal Aviation Administration, 1/2/2002] NORAD’s Northeast Air Defense Sector (NEADS) was alerted to the plane by US Customs and the FBI, according to a NORAD representative on the Pentagon’s air threat conference call (see 9:37 a.m.-9:39 a.m. September 11, 2001). NORAD has been unable to locate the aircraft on radar, according to the NORAD representative. [US Department of Defense, 9/11/2001] Accounts conflict over whether the plane is US Airways Flight 930 or Flight 937. [Federal Aviation Administration, 9/2001; Federal Aviation Administration, 9/11/2001; Federal Aviation Administration, 1/2/2002]
Plane Is Reportedly Transmitting the Hijack Signal - Lewis Libby, Vice President Dick Cheney’s chief of staff, who is in the Presidential Emergency Operations Center (PEOC) below the White House, will later recall that when those in the PEOC learn of the suspect flight, “we got word that it was only 30 minutes or so outside of US airspace.” According to Libby, the plane’s transponder is transmitting the code for a hijacking: He will say it is reported that the flight has been “showing hijacking through some electronic signal.” [White House, 11/14/2001] However, according to the NORAD representative on the air threat conference call, the plane’s transponder has not been “squawking” the code for a hijacking. “We do not have squawk indication at this point,” he has said.
Plane Is Reportedly Diverted to Pittsburgh - An FAA representative on the air threat conference call apparently says an e-mail has been sent from the suspicious aircraft, stating that the plane is being diverted to Pittsburgh, although the FAA representative’s communications are distorted and therefore unclear. [US Department of Defense, 9/11/2001]
President Says Fighters Can Shoot Down the Plane - President Bush discusses the suspicious US Airways flight with Secretary of Defense Donald Rumsfeld over the air threat conference call after landing at Offutt Air Force Base in Nebraska (see 2:50 p.m. September 11, 2001) and Major General Larry Arnold, the commander of the Continental United States NORAD Region (CONR), listens in. [Filson, 2003, pp. 87-88] Rumsfeld wants Bush to confirm that fighters are authorized to shoot down the plane if it is considered a threat to a city in the US. “The reason I called… was just to verify that your authorization for the use of force would apply as well in this situation,” he says. Bush replies, “It does, but let us make sure that the fighters and you on the ground get all the facts.” [US Department of Defense, 9/11/2001]
Plane Is on the Ground in Spain - After a time, it will be found that the plane is not a threat and is on the ground in Spain. Arnold will be called by Colonel Robert Marr, the battle commander at NEADS, and told, “We just talked to the airline and that aircraft is back on the ground in Madrid.” [Filson, 2003, pp. 88] According to Libby, “It turned out that, I think, it was only 35 minutes out of Spanish airspace, not out of our airspace.” [White House, 11/14/2001] Reggie Settles, the FAA representative at NORAD’s Cheyenne Mountain Operations Center in Colorado, will be informed by US Airways that Flight 937 in fact never existed. However, he will be told, there is a US Airways Flight 911, which “took off from Madrid,” but “has turned back and returned to Madrid,” and “is not en route to the United States.” [US Department of Defense, 9/11/2001]
President Decides to Leave Offutt after the Concerns Are Resolved - After he learns that the suspicious plane is back in Spain, Arnold will pick up the hot line and tell Bush: “Mr. President, this is the CONR commander.… No problem with Madrid.” According to Arnold, Bush will reply, “Okay, then I’m getting airborne.” [Filson, 2003, pp. 88] Bush will take off from Offutt aboard Air Force One at around 4:30 p.m. (see (4:33 p.m.) September 11, 2001). [CNN, 9/12/2001] Numerous aircraft are incorrectly suspected of being hijacked on this day (see (9:09 a.m. and After) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 28; Newhouse News Service, 3/31/2005] The US Airways flight from Madrid is the last of these, according to Arnold. [Code One Magazine, 1/2002]

Entity Tags: Larry Arnold, Federal Aviation Administration, Federal Bureau of Investigation, George W. Bush, Donald Rumsfeld, North American Aerospace Defense Command, US Airways, Robert Marr, Reggie Settles, White House, Lewis (“Scooter”) Libby, Northeast Air Defense Sector, US Customs Service

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

While President Bush is conducting a video conference with his principal advisers from a bunker beneath Offutt Air Force Base (see (3:15 p.m.) September 11, 2001), most of the people accompanying him are waiting in a conference room across the hallway. Among this group is Bush’s senior adviser Karl Rove. Rove later claims that, around this time, there are rumors that more planes remain unaccounted for. He says that, while “they’ve accounted for all four [hijacked] planes,” there are still concerns that “they’ve got another, I think, three or four or five planes still outstanding.” [New Yorker, 9/25/2001] However, according to the FAA, there are no such reports, and the White House and Pentagon had been quickly informed when US skies were completely cleared at 12:16 p.m. White House Communications Director Dan Bartlett later says he does not know from where Rove got the information about the additional unaccounted-for planes. [Wall Street Journal, 3/22/2004 pdf file] But according to tapes of the operations floor at NORAD’s Northeast Air Defense Sector later obtained by Vanity Fair, “False reports of hijackings, and real responses, continue well into the afternoon, though civilian air-traffic controllers had managed to clear the skies of all commercial and private aircraft by just after 12 p.m.” (See 10:15 a.m. and After September 11, 2001). [Vanity Fair, 8/1/2006] Despite the Secret Service’s advice that he should remain at Offutt, the president announces around this time that he is returning to Washington (see (4:00 p.m.) September 11, 2001).

Entity Tags: Dan Bartlett, Karl C. Rove, Federal Aviation Administration

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Secretary of State Colin Powell arrives back in Washington, DC. He had been away in Peru at the time of the attacks, and his flight back to the US had only taken off at around 12:30 p.m. EDT. The exact time he arrives in the capital is unclear, though a State Department spokesman said at 7:40 p.m. that he was due to return “within the hour.” Powell will be at the White House in time for a 9:30 p.m. meeting between the president and his key advisers (see (9:00 p.m.-10:00 p.m.) September 11, 2001). By then, Bush will already have delivered his speech to the nation declaring, “We will make no distinction between the terrorists who committed these acts and those who harbor them” (see 8:30 p.m. September 11, 2001). As journalist Bob Woodward will comment, “The president, [National Security Adviser Condoleezza] Rice, [White House counselor Karen] Hughes and the speechwriters had made one of the most significant foreign policy decisions in years, and the secretary of state had not been involved.” [US Department of State, 9/11/2001; Woodward, 2002, pp. 31-32; Washington Post, 1/27/2002] The Daily Telegraph later comments, “In the weeks before September 11 Washington was full of rumors that Powell was out of favor and had been quietly relegated to the sidelines.” [Daily Telegraph, 12/16/2001]

Entity Tags: George W. Bush, Colin Powell

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Liz Cheney.Liz Cheney. [Source: US Department of State]After attending President Bush’s meeting with his principal advisers in the Presidential Emergency Operations Center beneath the White House, Vice President Dick Cheney heads back upstairs, accompanied by his wife Lynne Cheney and his two top aides, I. Lewis “Scooter” Libby and David Addington. They all head out onto the White House’s South Lawn and get onto Marine Two, the vice president’s helicopter, being joined on it by a military aide, a communications expert, three Secret Service agents, and Cheney’s doctor. They take off, in violation of long-standing protocol, according to which only the president takes off from the South Lawn. Only a few of the most senior White House officials are informed of their destination. About 30 minutes later they arrive at Camp David, the presidential retreat in the Catoctin Mountains, about 70 miles from the White House. Again going against tradition, Cheney and his family settle into the cabin usually reserved for the president, Aspen Lodge. Liz Cheney, the vice president’s eldest daughter, and her young family, joins them there. This is the first of many nights that Cheney spends in “secure, undisclosed locations” in the aftermath of the 9/11 attacks (see September 12, 2001-2002). [Federation of American Scientists, 10/2/2000; Hayes, 2007, pp. 345-346] He will return to Washington the following morning for an 8 a.m. meeting at the White House (see September 12, 2001). [Washington Post, 1/28/2002]

Entity Tags: Lewis (“Scooter”) Libby, Elizabeth (“Liz”) Cheney, Lynne Cheney, Richard (“Dick”) Cheney, David S. Addington

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Senator Orrin Hatch (R-UT) tells the Associated Press that the US government has been monitoring Osama bin Laden’s communications electronically, and overheard two bin Laden aides celebrating the successful terrorist attack: “They have an intercept of some information that included people associated with bin Laden who acknowledged a couple of targets were hit.” [Associated Press, 9/12/2001; ABC News, 9/12/2001] Defense Secretary Donald Rumsfeld publicly denounces the report, not as untrue, but as an unauthorized release of classified information. [Department of Defense, 9/12/2001]

Entity Tags: Michael Hayden, Donald Rumsfeld, Orrin Hatch, National Security Agency

Timeline Tags: Complete 911 Timeline

Firefighting operations at the Pentagon are disrupted when the crash site there is evacuated in response to a report of an approaching unidentified plane. [US Department of Health and Human Services, 7/2002, pp. A16 and A30 pdf file; Fire Engineering, 11/2002] Air traffic controllers at Washington’s Reagan National Airport have noticed an aircraft on their radar scopes that is not identifying itself and is flying fast up the Potomac River. [Creed and Newman, 2008, pp. 333] They notify the Arlington County Emergency Communications Center, which passes the information on to Assistant Fire Chief James Schwartz, the incident commander at the Pentagon, and he orders the evacuation. Firefighters have to abandon their operations and run several hundred yards to protected areas. [US Department of Health and Human Services, 7/2002, pp. A16 and C52 pdf file] The unidentified aircraft is soon determined to be “friendly,” and firefighters then return to work. [Fire Engineering, 11/2002; Creed and Newman, 2008, pp. 335] The plane was a government aircraft with FEMA Director Joseph Allbaugh on board. [US Department of Health and Human Services, 7/2002, pp. A30 and C52 pdf file] The Pentagon was similarly evacuated two times on September 11, due to false alarms over reports of unidentified aircraft heading for Washington (see (10:15 a.m.-10:38 a.m.) September 11, 2001 and (2:00 p.m.) September 11, 2001). [Fire Engineering, 11/2002]

Entity Tags: Arlington County Emergency Communications Center, Joseph M. Allbaugh, James Schwartz, Ronald Reagan Washington National Airport

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The FAA’s New York Center receives an e-mail, directing it to retain all data and records for September 11, yet one of the center’s managers will later ignore this directive and deliberately destroy a tape on which six of the center’s air traffic controllers recalled their interactions with two of the hijacked aircraft. [New York Times, 5/6/2004; Washington Post, 5/6/2004; Air Safety Week, 5/17/2004 pdf file]
Directive Intended to Preserve Records - The directive has been issued by the air traffic evaluations and investigations staff at the FAA’s headquarters in Washington, DC. This staff is the FAA’s policy authority on aircraft accident and incident investigations. According to its manager, the intent of the directive is to preserve all voice communications, radar data, and facility records that would have been returned to service after the normal 15-day retention period.
E-mail Says Retain All Records - The directive is communicated to the New York Center in an e-mail from the FAA’s eastern region quality assurance manager. The e-mail states: “Retain and secure until further notice ALL administrative/operational data and records.… If a question arises whether or not you should retain the data, RETAIN IT.” It includes a phone number to call, should the recipients have any questions. [US Department of Transportation, 5/4/2004 pdf file]
Manager Disregards Directive - Both Mike McCormick, the New York Center manager, and Kevin Delaney, the center’s quality assurance manager, who was instructed to tape-record the controllers’ witness accounts on September 11 (see 11:40 a.m. September 11, 2001), receive this e-mail. Yet Delaney does not follow the directive, as he will subsequently destroy the tape with the controllers’ statements on (see Between December 2001 and February 2002). [9/11 Commission, 10/1/2003 pdf file; US Department of Transportation, 5/4/2004 pdf file; Air Safety Week, 5/17/2004 pdf file]
Two Reasons for Ignoring Directive - Delaney will later give Department of Transportation investigators two reasons why he ignores the directive. Firstly, he will say he did not consider it to apply to the tape of the controllers’ statements, “because he felt the tape had been created in violation of FAA air traffic policy.” Secondly, he will claim the directive “could not have been intended to apply to the tape-recorded statements, since the region and FAA headquarters did not know of the tape’s existence” (see September 12, 2001-October 2003). [US Department of Transportation, 5/4/2004 pdf file] However, Air Safety Week will state that, according to “experienced criminal investigators,” “[w]hether higher authorities were aware or not, [and] whether the tape was a temporary or permanent record, is immaterial.” [Air Safety Week, 5/17/2004 pdf file]

Entity Tags: Kevin Delaney, Mike McCormick, Federal Aviation Administration, New York Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Logo of the New York State Emergency Management Office.Logo of the New York State Emergency Management Office. [Source: New York State Emergency Management Office]Investigators searching the debris of the collapsed World Trade Center towers are reported to have detected a signal from one of the black boxes from the planes that crashed into the WTC on September 11, although government officials will later say that these two planes’ black boxes were never found. [New York State Emergency Management Office, 9/18/2001 pdf file; Philadelphia Daily News, 10/28/2004] The two “black boxes” carried by all commercial aircraft—the cockpit voice recorder and the flight data recorder—can provide valuable information about why a plane crashed. [CBS News, 2/25/2002; PBS, 2/17/2004] A report published today by the New York State Emergency Management Office states that “[i]nvestigators have identified the signal from one of the black boxes in the WTC debris.” [New York State Emergency Management Office, 9/18/2001 pdf file] Furthermore, a team from the Army’s Communications-Electronics Command (CECOM) arrived at Ground Zero on September 13 “and scoped the area using classified signal equipment,” according to Federal Computer Week magazine, and according to Toni Quiroz, chief of the computer networking branch at CECOM, “The team managed to get some signals that could have emanated from the black boxes.” Quiroz will add, however, that “it was never determined if they were the recorders.” [Federal Computer Week, 9/16/2002] But a report published by the New York City Office of Emergency Management on September 25 will state that the Federal Aviation Administration (FAA) has been “[u]nable to detect any ‘pinging’ from either ‘black box’” at Ground Zero. [New York City Office of Emergency Management, 9/25/2001 pdf file] A firefighter and a volunteer who are involved in the recovery effort at Ground Zero will say they helped federal agents find three of the four black boxes in the WTC debris (see October 2001). [Swanson, 2003, pp. 108; Philadelphia Daily News, 10/28/2004] But the 9/11 Commission Report will state that the black boxes from the planes that crashed into the WTC “were not found” and the FBI will, in 2004, make the same claim. [9/11 Commission, 7/24/2004, pp. 456; Philadelphia Daily News, 10/28/2004]

Entity Tags: Toni Quiroz, Federal Aviation Administration, Army’s Communications-Electronics Command

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

During an attempt at transcribing tape recordings of communications at NORAD’s Northeast Air Defense Sector (NEADS) from September 11, a tape is damaged. [9/11 Commission, 10/28/2003 pdf file; Farmer, 2009, pp. 274] In a corner of the NEADS operations floor, four Dictaphone multi-channel tape recorders recorded every radio channel on September 11. [Vanity Fair, 8/1/2006] Technical Sergeant James Tollack, the resident expert in digital voice recording systems at McGuire Air Force Base, New Jersey, arrived at NEADS on September 20, in order to transcribe the facility’s recordings from September 11 (see (September 20-October 4, 2001)).
Tape Reformatted during Rebooting - On the following day, one of the tapes Tollack is working from becomes damaged, causing much of the information on it to be lost. Interviewed by the 9/11 Commission in 2004, Tollack will explain what happens. He will say a civilian contractor assists him as they reboot the system, but this causes the tape to be re-formatted, and so the information on it is lost. [North American Aerospace Defense Command, 9/21/2001; 9/11 Commission, 3/22/2004] Tollack has at least been able to transcribe a portion of the recording of the NEADS mission crew commander position on the tape before the malfunction occurs. [North American Aerospace Defense Command, 9/21/2001; 9/11 Commission, 7/29/2004] Colonel Robert Marr, the battle commander at NEADS, is subsequently informed of what has happened, including the loss of information. [9/11 Commission, 3/22/2004]
Reason Tape Is Damaged Disputed - When members of the 9/11 Commission staff visit NEADS during their investigation of the September 11 attacks, they will be told that Tollack caused the tape to malfunction and reformat. However, Tollack will dispute this. He will deny having caused the tape to malfunction and profess ignorance as to why he was subsequently asked to stop listening to and transcribing the tapes.
Unclear if Tollack Continues Transcribing Tapes - The Commission staff members will also be told that after the tape is damaged, Tollack is instructed to stop transcribing the tapes because Department of Defense officials are concerned that they could be permanently lost. [9/11 Commission, 7/29/2004; Farmer, 2009, pp. 274] And according to journalist and author Philip Shenon, by the time the Commission gains possession of the tapes, around December 2003, NORAD has still “not prepared transcripts itself” of their contents. [Shenon, 2008, pp. 208] However, Tollack will remain at NEADS for at least another 10 days after the equipment malfunction occurs, until the first week of October. Furthermore, two or three days after the tape is damaged, General Ralph Eberhart, the commander of NORAD, visits NEADS and discusses with Tollack the importance of getting the information from the tapes (see (Between September 23 and September 24, 2001)). [9/11 Commission, 3/22/2004] It is therefore unclear when Tollack stops transcribing the tapes, and how much progress he has made before he stops.
Recordings Not Backed Up, Later Restored - The Dictaphone tape recorders that record the radio channels at NEADS are run by General Dynamics. [9/11 Commission, 10/28/2003 pdf file] Richard Crane, General Dynamics’ technical representative to NEADS, will tell the 9/11 Commission that he believes, given the importance of 9/11, the NEADS tapes should have been copied immediately, but were not. Although General Dynamics lacks the capability to do this, Dictaphone could have made backups. And at some point after September 11, it is discovered that Dictaphone can transfer a digital audio tape to DVD for just $150. [9/11 Commission, 10/28/2003 pdf file] However, most of the deleted information on the damaged tape is apparently later restored. In November 2003, it will be reported that Dictaphone “has recovered most of the tracks.” [US Department of Defense, 11/25/2003]

Entity Tags: Northeast Air Defense Sector, Robert Marr, US Department of Defense, Richard Crane, James D. Tollack

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

John Yoo, a deputy assistant attorney general in the Department of Justice (DOJ) Office of Legal Counsel (OLC), issues a legal opinion that says the US can conduct electronic surveillance against its citizens without probable cause or warrants. According to the memo, the opinion was drafted in response to questions about whether it would be constitutional to amend the Foreign Intelligence Surveillance Act (FISA) to state that searches may be approved when foreign intelligence collection is “a purpose” of the search, rather than “the purpose.” Yoo finds this would be constitutional, but goes further. He asserts that FISA is potentially in conflict with the Constitution, stating, “FISA itself is not required by the Constitution, nor is it necessarily the case that its current standards match exactly to Fourth Amendment standards.” Citing Vernonia School Dist. 47J v. Acton, in which the Supreme Court found that warrantless searches of students were permissible, Yoo argues that “reasonableness” and “special needs” are also the standards according to which warrantless monitoring of the private communications of US persons is permissible. According to Yoo, the Fourth Amendment requirement for probable cause and warrants prior to conducting a search pertain primarily to criminal investigations, and in any case cannot be construed to restrict presidential responsibility and authority concerning national security. Yoo further argues that in the context of the post-9/11 world, with the threat posed by terrorism and the military nature of the fight against terrorism, warrantless monitoring of communications is reasonable. Some information indicates the NSA began a broad program involving domestic surveillance prior to the 9/11 attacks, which contradicts the claim that the program began after, and in response to, the attacks (see Late 1999, February 27, 2000, December 2000, February 2001, February 2001, Spring 2001, and July 2001). [US Department of Justice, 9/25/2001 pdf file; American Civil Liberties Union [PDF], 1/28/2009 pdf file; New York Times, 3/2/2009; Inspectors General, 7/10/2009]
Yoo Memo Used to Support Legality of Warrantless Surveillance - Yoo’s memo will be cited to justify the legality of the warrantless domestic surveillance program authorized by President Bush in October 2001 (see October 4, 2001). NSA Director General Michael Hayden, in public remarks on January 23, 2006, will refer to a presidential authorization for monitoring domestic calls having been given prior to “early October 2001.” Hayden will also say, “The lawfulness of the actual authorization was reviewed by lawyers at the Department of Justice and the White House and was approved by the attorney general.” The various post-9/11 NSA surveillance activities authorized by Bush will come to be referred to as the President’s Surveillance Program (PSP), and the first memo directly supporting the program’s legality will be issued by Yoo on November 2, 2001, after the program has been initiated (see November 2, 2001). Many constitutional authorities will reject Yoo’s legal rationale. [Michael Hayden, 1/23/2006]
Yoo Memo Kept Secret from Bush Officials Who Might Object - According to a report by Barton Gellman and Jo Becker in the Washington Post, the memo’s “authors kept it secret from officials who were likely to object,” including ranking White House national security counsel John Bellinger, who reports to National Security Adviser Condoleezza Rice. Bellinger’s deputy, Bryan Cunningham, will tell the Post that Bellinger would have recommended having the program vetted by the Foreign Intelligence Surveillance Court, which oversees surveillance under FISA. Gellman and Becker quote a “senior government lawyer” as saying that Vice President Dick Cheney’s attorney, David Addington, had “open contempt” for Bellinger, and write that “more than once he accused Bellinger, to his face, of selling out presidential authority for good ‘public relations’ or bureaucratic consensus.” [Washington Post, 6/24/2007]

Entity Tags: US Department of Justice, John Bellinger, National Security Agency, Bryan Cunningham, Condoleezza Rice, David S. Addington, Foreign Intelligence Surveillance Act, Foreign Intelligence Surveillance Court, Office of Legal Counsel (DOJ), John C. Yoo, George W. Bush, Richard (“Dick”) Cheney

Timeline Tags: Civil Liberties

Veteran CIA officer Gary Schroen and his team of CIA operatives known as “Jawbreaker” is helicoptered into the Panjshir Valley of northeastern Afghanistan. This area, about 70 miles north of Kabul, is controlled by the Northern Alliance. The team of about 10 operatives carries communications equipment so they can directly communicate with CIA headquarters back in the US. Schroen also carries a suitcase containing $3 million in non-sequential $100 bills. That same evening, Schroen meets with Muhammed Arif Sawari, known as Engineer Aref, head of the Northern Alliance’s intelligence service. He gives Aref $500,000 and promises much more money and support soon. The Jawbreaker team will remain the only US forces on the ground in Afghanistan until about the middle of October. [Washington Post, 11/18/2002] Before the Jawbreaker team deploys, J. Cofer Black, the CIA’s Washington coordinator for Jawbreaker, gave the men instructions that author Jeremy Scahill will later call “direct and macabre.” Black told the men: “I don’t want bin Laden and his thugs captured, I want them dead.… They must be killed. I want to see photos of their heads on pikes. I want bin Laden’s head shipped back in a box filled with dry ice. I want to be able to show bin Laden’s head to the president. I promised him I would do that” (see September 19, 2001). Schroen will later say it was the first time in his career he had been ordered to assassinate an enemy rather than attempt a capture. [Nation, 8/20/2009]

Entity Tags: Cofer Black, Northern Alliance, Muhammed Arif Sawari, Gary C. Schroen, Central Intelligence Agency, Jeremy Scahill

Timeline Tags: Complete 911 Timeline, War in Afghanistan

Former AT&T employee Mark Klein.Former AT&T employee Mark Klein. [Source: PBS]The National Security Agency, as part of its huge, covert, and possibly illegal wiretapping program directed at US citizens (see Spring 2001 and After September 11, 2001), begins collecting telephone records of tens of millions of Americans, using data provided by telecommunications firms such as AT&T, Verizon, and BellSouth (see February 5, 2006). The media will not report on this database until May 2006 (see May 11, 2006). The program collects information on US citizens not suspected of any crime or any terrorist connections. Although informed sources say the NSA is not listening to or recording actual conversations, the agency is using the data to analyze calling patterns in an effort to detect terrorist activity. “It’s the largest database ever assembled in the world,” says one anonymous source. The NSA intends “to create a database of every call ever made.” As a result, the NSA has detailed records of the phone activities of tens of millions of US citizens, from local calls to family and friends to international calls. The three telecommunications companies are working with the NSA in part under the Communications Assistance Act for Law Enforcement (CALEA) (see January 1, 1995 and June 13, 2006) and in part under contract to the agency.
Surveillance Much More Extensive Than Acknowledged - The wiretapping program, which features electronic surveillance of US citizens without court warrants or judicial oversight, is far more extensive than anything the White House or the NSA has ever publicly acknowledged. President Bush will repeatedly insist that the NSA focuses exclusively on monitoring international calls where one of the call participants is a known terrorist suspect or has a connection to terrorist groups (see December 17, 2005 and May 11, 2006), and he and other officials always insist that domestic calls are not monitored. This will be proven false. The NSA has become expert at “data mining,” sifting through reams of information in search of patterns. The warrantless wiretapping database is one source of information for the NSA’s data mining. As long as the NSA does not collect “personal identifiers”—names, Social Security numbers, street addresses, and the like—such data mining is legal. But the actual efficacy of the wiretapping program in learning about terrorists and possibly preventing terrorist attacks is unclear at best. And many wonder if the NSA is not repeating its activities from the 1950s and 1960s, when it conducted “Operation Shamrock” (see 1945-1975), a 20-year program of warrantless wiretaps of international phone calls at the behest of the CIA and other intelligence agencies. Operation Shamrock, among other things, led to the 1978 passage of the Foreign Intelligence Surveillance Act (see 1978). [USA Today, 5/11/2006] In May 2006, former NSA director Bobby Ray Inman will say, “[T]his activity is not authorized” (see May 12, 2006). [Democracy Now!, 5/12/2006]
Secret Data Mining Center - In May 2006, retired AT&T technician Mark Klein, a 22-year veteran of the firm, will file a court affidavit saying that he saw the firm construct a secret data-mining center in its San Francisco switching center that would let the NSA monitor domestic and international communications (see January 2003). And former AT&T workers say that, as early as 2002, AT&T has maintained a secret area in its Bridgeton, Missouri, facility that is likely being used for NSA surveillance (see Late 2002-Early 2003).
Domestic Surveillance Possibly Began Before 9/11 - Though Bush officials admit to beginning surveillance of US citizens only after the 9/11 attacks, some evidence indicates that the domestic surveillance program began some time before 9/11 (see Late 1999, February 27, 2000, December 2000, February 2001, February 2001, Spring 2001, and July 2001).

Entity Tags: Terrorist Surveillance Program, Verizon Communications, Mark Klein, George W. Bush, AT&T, BellSouth, Central Intelligence Agency, Communications Assistance for Law Enforcement Act (CALEA), Foreign Intelligence Surveillance Act, Qwest, National Security Agency

Timeline Tags: Civil Liberties

President Bush issues a directive authorizing the National Security Agency (NSA) to operate a warrantless domestic surveillance program. Author/journalist Jane Mayer will report in 2011, “[O]n October 4, 2001, Bush authorized the policy, and it became operational by October 6th,” and, “[t]he new policy, which lawyers in the Justice Department justified by citing President Bush’s executive authority as commander in chief, contravened a century of constitutional case law.” Mayer will interview NSA whistleblower Thomas Drake for her article and quote him as saying that, following the October 4 directive, “strange things were happening. Equipment was being moved. People were coming to me and saying, ‘We’re now targeting our own country!’” Bush’s directive is based on a legal opinion drafted by Department of Justice Office of Legal Counsel Deputy Attorney General John Yoo (see September 25, 2001). [New Yorker, 5/23/2011]
Conflicting Information regarding Date of First Authorization - The existence of the NSA’s domestic surveillance program will first be made public in December 2005, following reporting by the New York Times that will cite “[n]early a dozen current and former officials” (see December 15, 2005). The Times article will state that in 2002, “[m]onths after the Sept. 11 attacks,” Bush signed an executive order authorizing the NSA to monitor domestic phone calls, including those of US citizens and permanent residents, if one end of the call was outside the country. The Times article also mentions an NSA “‘special collection program’ [that] began soon after the Sept. 11 attacks, as it looked for new tools to attack terrorism.” The difference between the October 4, 2001 directive and the 2002 executive order referred to by the Times is unclear. [New York Times, 12/16/2005]
Other Sources for October Directive - Other sources, including Bush, NSA Director General Michael Hayden, and the inspectors general of five separate agencies, will later refer to a presidential order having been given in “October,” or “weeks” after the 9/11 attacks, and say that, subsequent to this order, international calls of US persons are targeted for content-monitoring. Following the publication of the Times article, Bush will say in a December 17, 2005 radio address: “In the weeks following the terrorist attacks on our nation, I authorized the National Security Agency, consistent with US law and the Constitution, to intercept the international communications of people with known links to al-Qaeda and related terrorist organizations. Before we intercept these communications, the government must have information that establishes a clear link to these terrorist networks” (see December 17, 2005). This presidential authorization was based on a legal opinion drafted by Department of Justice Office of Legal Counsel attorney John Yoo (see October 18, 2001). [WhiteHouse(.gov), 12/17/2005] Hayden, in public remarks on January 23, 2006, will refer to a presidential authorization for monitoring domestic calls having been given prior to “early October 2001,” which is when he “gathered key members of the NSA workforce… [and] introduced [the NSA’s] new operational authority to them.” Hayden will also say, “The lawfulness of the actual authorization was reviewed by lawyers at the Department of Justice and the White House and was approved by the attorney general,” and that “the three most senior and experienced lawyers in NSA… supported the lawfulness of this program.” [Michael Hayden, 1/23/2006] In a July 10, 2009 jointly-issued report, the inspectors general of the Department of Defense, Department of Justice, CIA, NSA, and Office of the Director of National Intelligence will refer to the “President’s Surveillance Program” (PSP) and “the program’s inception in October 2001.” The report will say: “One of the activities authorized as part of the PSP was the interception of the content of communications into and out of the United States where there was a reasonable basis to conclude that one party to the communication was a member of al-Qaeda or related terrorist organizations.… The attorney general subsequently publicly acknowledged the fact that other intelligence activities were also authorized under the same presidential authorization, but the details of those activities remain classified.” [Inspectors General, 7/10/2009] Citing “a senior administration official,” the Washington Post will report on January 4, 2006: “The secret NSA program… was authorized in October 2001.… The president and senior aides have publicly discussed various aspects of the program, but neither the White House, the NSA, nor the office of the director of national intelligence would say what day the president authorized it.” [Washington Post, 1/4/2006]

Entity Tags: US Department of Justice, Thomas Drake, US Department of Defense, Office of Legal Counsel (DOJ), Office of the Director of National Intelligence, Michael Hayden, National Security Agency, George W. Bush, Central Intelligence Agency, John C. Yoo, Jane Mayer

Timeline Tags: Civil Liberties

It is reported that the FBI and Justice Department have ordered FBI agents across the US to cut back on their investigation of the September 11 attacks, so as to focus on preventing future, possibly imminent, attacks. According to the New York Times, while law enforcement officials say the investigation of 9/11 is continuing aggressively, “At the same time… efforts to thwart attacks have been given a much higher priority.” Attorney General John Ashcroft and FBI Director Robert Mueller “have ordered agents to drop their investigation of the [9/11] attacks or any other assignment any time they learn of a threat or lead that might suggest a future attack.” Mueller believes his agents have “a broad understanding of the events of September 11,” and now need “to concentrate on intelligence suggesting that other terrorist attacks [are] likely.” The Times quotes an unnamed law enforcement official: “The investigative staff has to be made to understand that we’re not trying to solve a crime now. Our number one goal is prevention.” [New York Times, 10/9/2001] At a news conference the previous day, Ashcroft stated that—following the commencement of the US-led attacks on Afghanistan—he had placed federal law enforcement on the highest level of alert. But he refused to say if he had received any specific new threats of terrorist attacks. [US Department of Justice, 10/8/2001] The New York Times also reports that Ashcroft and Mueller have ordered FBI agents to end their surveillance of some terrorist suspects and immediately take them into custody. However, some agents have been opposed to this order because they believe that “surveillance—if continued for days or weeks—might turn up critical evidence to prove who orchestrated the attacks on the World Trade Center and the Pentagon.” [New York Times, 10/9/2001] Justice Department communications director Mindy Tucker responds to the New York Times article, saying it “is not accurate,” and that the investigation into 9/11 “has not been curtailed, it is ongoing.” [United Press International, 10/9/2001]

Entity Tags: US Department of Justice, John Ashcroft, Mindy Tucker, Federal Bureau of Investigation, Robert S. Mueller III

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

NSA Director Michael Hayden responds to an October 11 letter from Representative Nancy Pelosi (see October 11, 2001), expressing concerns about the NSA’s post-9/11 surveillance expansion (see After September 11, 2001) that Hayden outlined for the House Intelligence Committee on October 1 (see October 1, 2001), and asking whether the president authorized it. The substance of Hayden’s October 18 reply will be redacted, except for this statement: “In my briefing, I was attempting to emphasize that I used my authorities to adjust NSA’s collection and reporting.” [Nancy Pelosi, 1/6/2006] A January 4, 2006 report in the Washington Post will cite “intelligence official close to Hayden” as saying that “[Hayden’s] appearance on Oct. 1, 2001, before the House committee had been to discuss Executive Order 12333, and not the new NSA program,” and that “Pelosi’s concerns had been answered in writing and again several weeks later during a private briefing.” [Washington Post, 1/4/2006] In a January 23, 2006 public briefing, Hayden will say, “September 2001, I asked to update the Congress on what NSA had been doing, and I briefed the entire House Intelligence Committee on the 1st of October on what we had done under our previously existing authorities,” and, “These decisions were easily within my authorities as the director of NSA under and [sic] executive order; known as Executive Order 12333.” [Michael Hayden, 1/23/2006]
Nature of Hayden's EO 12333 Surveillance Program - The full scope of Hayden’s surveillance program is unclear, but some sources indicate it includes the wholesale collection and data-mining of phone records provided by telecom companies and placement of pen registers (call trackers) on domestic phone numbers (see After September 11, 2001, October 11, 2001, After September 11, 2001, Late September, 2001, October 2001), and October 31, 2001). Some sources indicate the NSA began large-scale domestic surveillance activities prior to the 9/11 attacks (see Late 1999, February 27, 2000, December 2000, February 2001, February 2001, Spring 2001, and July 2001).

Entity Tags: Michael Hayden, House Intelligence Committee, Nancy Pelosi, National Security Agency

Timeline Tags: Civil Liberties

John Yoo, a deputy assistant attorney general in the Justice Department’s Office of Legal Counsel, and OLC special counsel Robert Delahunty issue a joint memo to White House counsel Alberto Gonzales. The memo claims that President Bush has sweeping extraconstitutional powers to order military strikes inside the US if he says the strikes are against suspected terrorist targets. In the days following the 9/11 attacks, Gonzales asked if Bush could legally order the military to combat potential terrorist activity within the US. The memo is first revealed to exist seven years later (see April 2, 2008) after future OLC head Steven Bradbury acknowledges its existence to the American Civil Liberties Union; it will be released two months after the Bush administration leaves the White House (see March 2, 2009). [US Department of Justice, 10/23/2001 pdf file; American Civil Liberties Union [PDF], 1/28/2009 pdf file; New York Times, 3/2/2009]
Granting Extraordinary, Extraconstitutional Authority to Order Military Actions inside US - Yoo and Delahunty’s memo goes far past the stationing of troops to keep watch at airports and around sensitive locations. Instead, the memo says that Bush can order the military to conduct “raids on terrorist cells” inside the US, and even to seize property. “The law has recognized that force (including deadly force) may be legitimately used in self-defense,” they write. In 2009, Reuters will write, “The US military could have kicked in doors to raid a suspected terrorist cell in the United States without a warrant” under the findings of the OLC memo. “We do not think that a military commander carrying out a raid on a terrorist cell would be required to demonstrate probable cause or to obtain a warrant,” Yoo and Delahunty write. [US Department of Justice, 10/23/2001 pdf file; New York Times, 3/2/2009; Reuters, 3/2/2009] The memo reasons that since 9/11, US soil can be legally construed as being a battlefield, and Congress has no power to restrict the president’s authority to confront enemy tactics on a battlefield. [Savage, 2007, pp. 131]
No Constitutional or Other Legal Protections - “[H]owever well suited the warrant and probable cause requirements may be as applied to criminal investigations or to other law enforcement activities, they are unsuited to the demands of wartime and the military necessity to successfully prosecute a war against an enemy. [Rather,] the Fourth Amendment does not apply to domestic military operations designed to deter and prevent foreign terrorist attacks.” Any objections based on the Fourth Amendment’s ban on unreasonable search and seizures would be invalid since whatever possible infringement on privacy would be trumped by the need to protect the nation from injury by deadly force. The president is “free from the constraints of the Fourth Amendment.” The Posse Comitatus Act, which bars the military from operating inside the US for law enforcement purposes, is also moot, the memo says, because the troops would be acting in a national security function, not as law enforcement. [US Department of Justice, 10/23/2001 pdf file; American Civil Liberties Union [PDF], 1/28/2009 pdf file; New York Times, 3/2/2009; Reuters, 3/2/2009; Ars Technica, 3/2/2009] There are virtually no restrictions on the president’s ability to use the military because, Yoo and Delahunty write, the nation is in a “state of armed conflict.” The scale of violence, they argue, is unprecedented and “legal and constitutional rules” governing law enforcement, even Constitutional restrictions, no longer apply. The US military can be used for “targeting and destroying” hijacked airplanes, they write, or “attacking civilian targets, such as apartment buildings, offices, or ships where suspected terrorists were thought to be.” The memo says, “Military action might encompass making arrests, seizing documents or other property, searching persons or places or keeping them under surveillance, intercepting electronic or wireless communications, setting up roadblocks, interviewing witnesses, or searching for suspects.” [Newsweek, 3/2/2009] Yoo writes that the Justice Department’s criminal division “concurs in our conclusion” that federal criminal laws do not apply to the military during wartime. The criminal division is headed by Michael Chertoff, who will become head of the Department of Homeland Security. [Washington Post, 4/4/2008]
Sweeping Away Constitutional Rights - Civil litigator Glenn Greenwald will later note that the memo gives legal authorization for President Bush to deploy the US military within US borders, to turn it against foreign nationals and US citizens alike, and to render the Constitution’s limits on power irrelevant and non-functional. Greenwald will write, “It was nothing less than an explicit decree that, when it comes to presidential power, the Bill of Rights was suspended, even on US soil and as applied to US citizens.”
Justifying Military Surveillance - Greenwald will note that the memo also justifies the administration’s program of military surveillance against US citizens: “[I]t wasn’t only a decree that existed in theory; this secret proclamation that the Fourth Amendment was inapplicable to what the document calls ‘domestic military operations’ was, among other things, the basis on which Bush ordered the NSA, an arm of the US military, to turn inwards and begin spying—in secret and with no oversight—on the electronic communications (telephone calls and emails) of US citizens on US soil” (see December 15, 2005 and Spring 2004). “If this isn’t the unadorned face of warped authoritarian extremism,” Greenwald will ask, “what is?” [Salon, 3/3/2009] If the president decides to use the military’s spy agency to collect “battlefield intelligence” on US soil, no law enacted by Congress can regulate how he goes about collecting that information, including requiring him to get judicial warrants under the Foreign Intelligence Surveillance Act (FISA). In 2007, Yoo will say in an interview: “I think there’s a law greater than FISA, which is the Constitution, and part of the Constitution is the president’s commander in chief power. Congress can’t take away the president’s powers in running war.” [Savage, 2007, pp. 131; PBS Frontline, 5/15/2007] Cheney and Addington will push the NSA to monitor all calls and e-mails, including those beginning and ending on US soil, but the NSA will balk. Domestic eavesdropping without warrants “could be done and should be done,” Cheney and Addington argue, but the NSA’s lawyers are fearful of the legal repercussions that might follow once their illegal eavesdropping is exposed, with or without the Justice Department’s authorization. The NSA and the White House eventually reach a compromise where the agency will monitor communications going in and out of the US, but will continue to seek warrants for purely domestic communications (see Spring 2001, After September 11, 2001, and October 2001). [Savage, 2007, pp. 131]
Military Use Considered - In 2009, a former Bush administration lawyer will tell a reporter that the memo “gave rise to the Justice Department discussing with the Defense Department whether the military could be used to arrest people and detain people inside the United States. That was considered but rejected on at least one occasion.” The lawyer will not give any indication of when this will happen, or to whom. Under the proposal, the suspects would be held by the military as “enemy combatants.” The proposal will be opposed by the Justice Department’s criminal division and other government lawyers and will ultimately be rejected; instead, the suspects will be arrested under criminal statutes. [Los Angeles Times, 3/3/2009]

Entity Tags: Steven Bradbury, US Department of Homeland Security, US Department of Defense, Robert J. Delahunty, Office of Legal Counsel (DOJ), Bush administration (43), Michael Chertoff, Alberto R. Gonzales, National Security Agency, American Civil Liberties Union, Glenn Greenwald, George W. Bush, US Department of Justice, John C. Yoo

Timeline Tags: Civil Liberties

Vice President Dick Cheney summons the chairmen and ranking members of the Senate and House Intelligence Committees to the White House for a classified briefing on the secret NSA warrantless wiretapping program (see Early 2002). Cheney makes it clear to the lawmakers that he is merely informing them about the program, and not seeking their approval. [Washington Post, 12/18/2005] Officials later say that under any of the previous presidents, such a meeting of this import would involve the president. But the four lawmakers are hustled away from the Oval Office. Instead, “[w]e met in the vice president’s office,” Bob Graham (D-FL), the chairman of the Senate Intelligence Committee, later recalls. President Bush has already told Graham that “the vice president should be your point of contact in the White House.” Cheney, according to the president, “has the portfolio for intelligence activities.” [Washington Post, 6/24/2007] The leaders are briefed by Cheney, CIA Director George Tenet, and NSA Director Michael Hayden. The Congressional leaders will later mostly refuse to comment publicly about what they do and do not learn about the program, even after it is revealed to the public (see December 15, 2005). In 2003, when Senator John D. Rockefeller ascends to the Democratic leadership of the Senate committee, and is himself briefed on the program, he will write to Cheney expressing his concerns over it (see July 17, 2003). [New York Times, 12/15/2005]
'No Discussion about Expanding' NSA Wiretapping - In December 2005, after the program is revealed to the public, one of the Congressmen present at the briefings, Graham, the then-chairman of the Senate Intelligence Committee, will discuss his knowledge of the program. In contradiction to the characterizations of Bush and other White House officials, Graham will say that he recalls “no discussion about expanding [NSA eavesdropping] to include conversations of US citizens or conversations that originated or ended in the United States,” and knew nothing of Bush’s intention to ignore the Foreign Intelligence Surveillance Court (also known as the FISA court). “I came out of the room with the full sense that we were dealing with a change in technology but not policy,” Graham will recall, using new methodologies to intercept overseas calls that passed through US switches. He thought that NSA eavesdropping would continue to be limited to “calls that initiated outside the United States, had a destination outside the United States but that transferred through a US-based communications system.” Instead, Graham will say, it now seems that Bush decided to go “beyond foreign communications to using this as a pretext for listening to US citizens’ communications. There was no discussion of anything like that in the meeting with Cheney.” A senior intelligence official, who refuses to reveal his identity but says he is speaking with the permission of the White House, will accuse Graham of “misremembering the briefings,” which he will call “very, very comprehensive.” The official will refuse to discuss the briefings in any but the most general terms, but will say they were intended “to make sure the Hill knows this program in its entirety, in order to never, ever be faced with the circumstance that someone says, ‘I was briefed on this but I had no idea that—’ and you can fill in the rest.” Graham will characterize the official’s description as saying: “[W]e held a briefing to say that nothing is different.… Why would we have a meeting in the vice president’s office to talk about a change and then tell the members of Congress there is no change?” House Minority Leader Nancy Pelosi (D-CA), who was also present at the meeting as the ranking Democrat on the House Intelligence Committee, will say the briefing described “President Bush’s decision to provide authority to the National Security Agency to conduct unspecified activities.” She will note that she “expressed my strong concerns” but did not go into detail. [Washington Post, 12/18/2005]
Lawmakers Unaware of Pre-9/11 Surveillance - Though Bush officials eventually admit to beginning surveillance of US citizens only after the 9/11 attacks, that assertion is disputed by evidence suggesting that the domestic surveillance program began well before 9/11 (see Late 1999, February 27, 2000, December 2000, February 2001, February 2001, Spring 2001, and July 2001). In the briefing, Cheney informs the lawmakers of none of this.

Entity Tags: Richard (“Dick”) Cheney, Senate Intelligence Committee, Nancy Pelosi, John D. Rockefeller, House Intelligence Committee, Daniel Robert (“Bob”) Graham, George J. Tenet, George W. Bush, Michael Hayden, National Security Agency

Timeline Tags: Civil Liberties

The Justice Department issues a regulation that allows eavesdropping on attorney-client conversations in federal prisons wherever there is “reasonable suspicion… to believe that a particular inmate may use communications with attorneys to further or facilitate acts of terrorism.” The regulation requires written notice to the inmate and attorney, “except in the case of prior court authorization.” Officials no longer have to show probable cause or get a court order. The Los Angeles Times says the new policy is “sharply criticized by a broad array of lawyers and lawmakers.” [Los Angeles Times, 11/10/2001; San Francisco Chronicle, 11/12/2001]

Entity Tags: US Department of Justice

Timeline Tags: Complete 911 Timeline, Civil Liberties

FBI translator Melek Can Dickerson recommends in a proposal to supervisor Mike Feghali that the Bureau’s Turkish language department adopt a new system for assigning translation tasks. Instead of the current system that randomly distributes assignments to translators, she suggests that each translator be permanently responsible for certain targets. Included with her proposal is a list of recommended assignments for each of the department’s translators. Under the proposed arrangement, she would be assigned to the phone lines of the American-Turkish Council (ATC) along with three other “high-value” diplomatic targets. Dickerson formerly worked for the ATC as an intern and is currently a personal friend of at least one of those high-value targets. She discusses her proposal alone with Feghali in his office for most of the afternoon. The following day, Feghali sends an email announcing that he has decided to adopt the new system proposed by Dickerson. [Vanity Fair, 9/2005] As a result of the new arrangement, Dickerson, a mere “monitor,” has exclusive access to her targets’ wiretapped communications. (An FBI translator is either a “linguist” or a “monitor” for any given language. Linguists are more qualified and consequently have broader roles. For example, while linguists can to do verbatim translations, monitors may only produce summaries. [Anti-War (.com), 7/1/2004] ) From this point on, none of the recorded conversations for these targets will be reviewed by an official department linguist, or any other translator for that matter. [Vanity Fair, 9/2005]

Entity Tags: Mike Feghali, Melek Can Dickerson

Timeline Tags: Complete 911 Timeline

John Yoo, the Justice Department’s (DOJ) Office of Legal Counsel (OLC) deputy assistant attorney general, sends a classified memo to Attorney General John Ashcroft justifying warrantless surveillance of US persons. The National Security Agency (NSA)‘s domestic surveillance authorized by President Bush (see October 4, 2001, Early 2002, and December 15, 2005) will come to be publicly referred to as the President’s Surveillance Program (PSP). This is not the first Yoo memo supporting warrantless surveillance (see September 25, 2001), but a 2009 report on the PSP jointly issued by the inspectors general (IGs) of the Department of Defense (DOD), DOJ, CIA, National Security Agency (NSA), and Office of the Director of National Intelligence (ODNI) will refer to it as “[t]he first OLC opinion directly supporting the legality of the PSP.” The IGs’ report will quote from and comment on the memo, noting that “deficiencies in Yoo’s memorandum identified by his successors in the Office of Legal Counsel and the Office of the Deputy Attorney General later became critical to DOJ’s decision to reassess the legality of the program in 2003.” According to the IGs’ report, Yoo asserts that warrantless surveillance is constitutional as long as it is “reasonable” under the Fourth Amendment, which only protects against “unreasonable searches and siezures.” On this point, the IGs’ report will note that Yoo’s successors were troubled by his failure to discuss the Supreme Court’s decision in Youngstown Sheet & Tube Co. v. Sawyer (1952), which found the president’s wartime authority to be limited. His memo does acknowledge that the Foreign Intelligence Surveillance Act (FISA) “purports to be the exclusive statutory means for conducting electronic surveillance for foreign intelligence,” but asserts that it is only a “safe harbor for electronic surveillance” because it cannot “restrict the president’s ability to engage in warrantless searches that protect the national security.” Yoo also writes that Congress has not “made a clear statement in FISA that it sought to restrict presidential authority to conduct warrantless searches in the national security area.” The IGs’ report will state that Yoo’s successors considered this problematic because Yoo has omitted discussion of the fact that FISA explicitly authorizes the president to conduct warrantless surveillance during the first 15 days following a declaration of war by Congress, which they considered an expression of Congress’s intent to restrict warrantless surveillance to a limited period of time and specific circumstances. The IGs’ report will also state that Yoo’s memo discusses “the legal rationale for Other Intelligence Activities authorized as part of the PSP,” and that Yoo concludes, “[W]e do not believe that Congress may restrict the president’s inherent constitutional powers, which allow him to gather intelligence necessary to defend the nation from direct attack.” The IGs’ report will say that “Yoo’s discussion of some of the Other Intelligence Activities did not accurately describe the scope of these activities,” and that Yoo’s successors considered his discussion of these other activities to be “insufficient and presenting a serious impediment to recertification of the program as to form and legality.” [Inspectors General, 7/10/2009, pp. pp. 11-13]
Memo's Existence Revealed by ACLU Lawsuit - On December 15, 2005, the New York Times will report that Bush authorized an NSA warrantless domestic surveillance program after the 9/11 attacks (see December 15, 2005). The American Civil Liberties Union (ACLU) will request records pertaining to the program under the Freedom of Information Act (FOIA) and then sue the Justice Department for the release of records. The existence of Yoo’s November 2 memo will first be revealed in an October 19, 2007 deposition filed by then head of the OLC Steven Bradbury in response to the ACLU lawsuit, which says that it “[concerns] the legality of certain communications intelligence activities.” After the 2009 release of the IGs’ report the ACLU will notify the court and the government will agree to reprocess four OLC memos, including Yoo’s November 2 memo. This memo and a May 6, 2004 memo by Yoo’s OLC successor Jack Goldsmith that disputes many of Yoo’s conclusions will be released in heavily redacted form on March 18, 2011. [ACLU.org, 2/7/2006; United States District Court of DC, 10/19/2007; American Civil Liberties Union, 3/19/2011]
Constitutional Experts Dispute Yoo's Legal Rationale - Numerous authorities on the law will question or reject the legal bases for warrantless domestic surveillance. In 2003, Yoo will leave the OLC. Goldsmith will begin a review of the PSP, after which he will conclude it is probably illegal in some respects and protest, within the executive branch, its continuation (see Late 2003-Early 2004 and December 2003-June 2004). Following the public disclosure of its existence, a January 5, 2006 report by the Congressional Research Service will find it to be of dubious legality (see January 5, 2006). On January 19, 2006, the DOJ will issue a 42-page white paper laying out the legal bases for the program (see January 19, 2006). These bases will be reviewed and rejected by 14 constitutional scholars and former government officials in a joint letter to Congress on February 2, 2006. [al [PDF], 2/2/2006 pdf file] The American Bar Association will adopt a resolution on February 13, 2006 that rejects DOJ’s arguments and calls on Congress to investigate the program. [Delegates, 2/13/2006 pdf file] On August 17, 2006, in the case ACLU v. NSA, US district judge Anna Diggs Taylor will reject the government’s invocation of the “state secrets privilege” and its argument that plaintiffs’ lack standing due to their being unable to prove they were surveilled, and will rule that warrantless surveillance is in violation of “the separation of powers doctrine, the Administrative Procedures Act, the First and Fourth Amendments to the United States Constitution, the FISA, and Title III” (see August 17, 2006). Taylor’s ruling will be overturned on appeal, on the grounds that the plaintiffs lack standing as they cannot prove that surveillance has occurred. In another case, Al Haramain v. Barack Obama, the government will make the same arguments, but US district judge Vaughn Walker will reject these and conclude in 2010 that illegal surveillance occurred (see March 31, 2010). [Al-Haramain v. Obama, 3/31/2010]

Entity Tags: Steven Bradbury, Vaughn Walker, Ronald Dworkin, George W. Bush, John C. Yoo, American Bar Association, Office of Legal Counsel (DOJ), American Civil Liberties Union, John Ashcroft, Anna Diggs Taylor, US Department of Justice

Timeline Tags: Civil Liberties

Paul Charlton.Paul Charlton. [Source: Crooks and Liars (.com)]Paul Charlton is sworn in as the US Attorney for Arizona. [CBS News, 2007; Talking Points Memo, 2011] An experienced prosecutor, Charlton was recommended for the position by Senators Jon Kyl (R-AZ) and John McCain (R-AZ). He began as an interim US Attorney, and was reappointed to the position after 120 days by the federal district court, as the law provides. President Bush nominated him for the position in July 2001, and he was confirmed by the Senate. He will go on to chair the Border and Immigration Subcommittee of the Attorney General’s Advisory Committee (AGAC), replacing US Attorney David Iglesias of New Mexico (see October 18, 2001). He will also create a program to protect crime victims, praised by the Justice Department as a “model program” in 2006. He and his staff will consistently be ranked in the top three US Attorneys’ offices in number and quality of prosecutions and convictions, and have notably high rates of convictions in the targeted areas of drugs, weapons, and immigration crimes. Charlton will also establish the Anti-Terrorism Advisory Council (ATAC), which will successfully improve communications and coordination between numerous law enforcement agencies. There are 93 US Attorneys serving in the 50 states as well as in Puerto Rico, Guam, the Virgin Islands, and the Northern Marianas. All US Attorneys are appointed by the president with the advice and consent of the Senate, and serve under the supervision of the Office of the Attorney General in the Justice Department. They are the chief law enforcement officers for their districts. They serve at the pleasure of the president, and can be terminated for any reason at any time. Typically, US Attorneys serve a four-year term, though they often serve for longer unless they leave or there is a change in presidential administrations. [Iglesias and Seay, 5/2008, pp. 119; US Department of Justice, Office of the Inspector General, 9/29/2008]

Entity Tags: John McCain, David C. Iglesias, US Department of Justice, Paul K. Charlton, Anti-Terrorism Advisory Council, Jon Kyl

Timeline Tags: Civil Liberties

At the request of CIA director George Tenet, veteran CIA agents Luis (his full name has not been disclosed) and John Maguire devise a covert plan to overthrow the government of Saddam Hussein. Under the plan, code-named Anabasis, the CIA would send a team of paramilitary CIA officers to recruit disloyal Iraqi officers by offering them large chunks of cash. The CIA would conduct a disinformation campaign aimed at making Hussein believe that there was growing internal dissent. Hussein would become increasingly paranoid and eventually implement a repressive internal security policy, mostly likely involving the executions of suspected disloyal officers. In addition, the plan calls for “direct action operations” (understood to be a euphemism for the assassinations of key regime officials); disrupting the government’s finances and supply networks; and conducting sabotage operations, such as the blowing up of railroads and communications towers. Finally, the plan includes creating a casus belli for an open military confrontation between the US and Iraq. The US would transport a group of exiles to Iraq, where they would take over an Iraqi base close to the Saudi border. When Hussein flies his troops south to handle the insurrection, the US would shoot his aircraft down under the guise of enforcing the US-imposed “no-fly” zone. The confrontation would then be used as a pretext for full-scale war. “The idea was to create an incident in which Saddam lashes out,” Maguire later recalls. If the plan worked the US “would have a premise for war: we’ve been invited in.” Implementing the plan would cost an estimated $400 million. [Isikoff and Corn, 2006, pp. 6-9, 154; Guardian, 9/7/2006] The plan will be canceled at the last minute by Gen. Tommy Franks (see After January 2003).

Entity Tags: George J. Tenet, Anabasis, John Maguire, Luis

Timeline Tags: Alleged Use of False Flag Attacks, Complete 911 Timeline, Events Leading to Iraq Invasion

In September 2002, shortly after the arrest of al-Qaeda leader Ramzi bin al-Shibh in Karachi, Pakistan (see September 11, 2002), the New York Times will report: “Even before Mr. bin al-Shibh’s arrest, European officials warned that al-Qaeda appeared to have shifted much of its operations in Pakistan to Karachi. A year ago, 90 percent of communications and other links between suspected al-Qaeda members in Europe and individuals in Pakistan were traced to the city of Peshawar, near the Afghan border, a European law enforcement official said. As of this spring, roughly half of intercepted communications and other links were being traced to Karachi.” A European diplomat comments, “Obviously the brains and money for the terrorists have shifted from Peshawar to Karachi.” [New York Times, 9/15/2002] Presumably many of the communications to Peshawar involve al-Qaeda leader Abu Zubaida, considered a key communications hub and who has been monitored by a number of intelligence agencies, including the French, since at least 1998 (see October 1998 and After). Zubaida moves from his long-time base in Peshawar to the Pakistani city of Faisalabad after 9/11 and is captured there in March 2002 (see March 28, 2002). Al-Qaeda leaders Khalid Shaikh Mohammed and Ramzi bin al-Shibh are interviewed in Karachi around June 2002, a fact that is quickly shared with US intelligence (see June 14, 2002 and Shortly After).

Entity Tags: Al-Qaeda, Abu Zubaida, Ramzi bin al-Shibh, Khalid Shaikh Mohammed

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Pakistani President Pervez Musharraf had promised to seal off the Pakistani side of the border near the Tora Bora region of Afghanistan in return for considerable US economic aid (see November 2001). But Musharraf spent two weeks negotiating with tribal chieftains on the border before starting the deployment. Around December 10, two brigades begin to take up positions along the border. [Christian Science Monitor, 3/4/2002; Newsweek, 8/11/2002] However, Pakistan does not seal several important parts of the border. The regions of North and South Waziristan, Dir, Chitral, and Balochistan have no Pakistani army presence whatsoever. Bin Laden and many other al-Qaeda leaders likely escape into Waziristan, where they begin to rebuild al-Qaeda (see December 2001-Spring 2002). The CIA intercepts communications between Pakistani officers warning not to harass any foreign fighters entering Waziristan. Several US officers will later tell Pakistani journalist Ahmed Rashid that they suspect Pakistan deliberately failed to guard these regions in order to allow the fighters to escape. [Rashid, 2008, pp. 148] On December 11, Defense Secretary Donald Rumsfeld says of this border region, “It’s a long border. It’s a very complicated area to try to seal, and there’s just simply no way you can put a perfect cork in the bottle.” [Christian Science Monitor, 3/4/2002] But armed gunmen storm the Indian Parliament on December 13, and a group based in Pakistan and allied with al-Qaeda is blamed (see December 13, 2001). Tensions suddenly rise between India and Pakistan, and Musharraf halts troop deployments to the Afghan border. The border near Tora Bora still is not adequately guarded by Pakistan when the battle of Tora Bora ends on December 17. Less than 100 stragglers entering Pakistan around December 19 are captured by Pakistani forces, but a number of these subsequently escape. [Newsweek, 8/11/2002]

Entity Tags: United States, Pervez Musharraf, Pakistani Army, Central Intelligence Agency, Pakistan

Timeline Tags: Complete 911 Timeline, War in Afghanistan

US bombing in Tora Bora, December 14, 2001.US bombing in Tora Bora, December 14, 2001. [Source: Romeo / Gacad Agence France-Presse]According to author Ron Suskind, on this date bin Laden makes a broadcast on his shortwave radio from somewhere within Tora Bora, Afghanistan. He praises his “most loyal fighters” still fighting in Tora Bora and says “forgive me” for drawing them into a defeat. He says the battle will continue “on new fronts.” Then he leads a prayer and leaves Tora Bora. Suskind says, “With a small band, he escaped on horseback toward the north. The group, according to internal CIA reports, took a northerly route to the province of Nangarhar—past the Khyber Pass, and the city of Jalalabad—and into the province of Konar. That day and the next, much of the remaining al-Qaeda force of about 800 soldiers moved to the south toward Pakistan.” [Suskind, 2006, pp. 74-75 Sources: Ron Suskind] A radio had been captured by US allied forces some days earlier, allowing the US to listen in to bin Laden’s communications (see Late October-Early December 2001). In another account, a professional guide and former Taliban official later claims to have led bin Laden and a group of about 30 at this time on a four day trip into Pakistan and then back into a different part of Afghanistan. [Newsweek, 8/11/2002] Still other accounts have bin Laden heading south into Pakistan at this time instead (see Mid-December 2001). An article in the British Daily Telegraph entitled “Bin Laden’s voice heard on radio in Tora Bora” will appear the very next day, detailing some of these communications. [Daily Telegraph, 12/16/2001]

Entity Tags: Osama bin Laden, Central Intelligence Agency

Timeline Tags: Complete 911 Timeline, War in Afghanistan

Abdallah Higazy.Abdallah Higazy. [Source: Washington Post]FBI agents arrest Egyptian national Abdallah Higazy in a New York hotel room, and interrogate him over his supposed ownership of an air-band transceiver capable of air-to-air and air-to-ground communications. The FBI suspects Higazy, a student at Brooklyn’s Polytechnic University, of facilitating the 9/11 hijackings. Higazy arrived in New York from Cairo to study engineering under US Agency for International Development (USAID) and Institute for International Education programs, in August 2001. The Institute arranged for Higazy to stay at the Millennium Hilton Hotel, just across the street from the World Trade Center. On September 11, Higazy, along with other hotel residents, was evacuated after the second plane hit the Twin Towers. He was carrying about $100 in cash and his wallet. Higazy does not return to the hotel until December 17, when three FBI agents are waiting for him. Hotel employees had found a transceiver capable of air-to-air and air-to-ground transmissions in his room safe, along with a Koran and his passport. The FBI believes that Higazy may have used the radio as a beacon to guide the hijackers. Higazy denies owning any such transceiver. A federal judge warns the FBI and federal prosecutors that merely finding a radio in a room safe occupied by Higazy does not constitute enough evidence to continue holding the suspect, and absent further evidence he will release Higazy on December 28. Instead, the FBI will browbeat a false confession from Higazy (see December 27, 2001). [Washington Post, 10/25/2007]

Entity Tags: Institute for International Education, Abdallah Higazy, Federal Bureau of Investigation, US Agency for International Development

Timeline Tags: Torture of US Captives, Complete 911 Timeline

Sometime in early 2002, President Bush signs a secret executive order authorizing the National Security Agency (NSA) to wiretap phone conversations and read e-mails to and from US citizens. The order extends an operation set into motion at least as early as October 2001 to begin wiretapping US citizens’ phones in a response to the 9/11 attacks. When the program is revealed by the US media in late 2005 (see December 15, 2005), Bush and his officials will say the program is completely legal, though it ignores the requirements of the Foreign Intelligence Surveillance Act (FISA) that requires the government to obtain court-issued warrants to mount surveillance against US citizens. They will insist that only those suspected of having ties to al-Qaeda are monitored, and only when those individuals make or receive international communications. [New York Times, 12/15/2005; Washington Post, 12/22/2005; Newsweek, 12/22/2008] Bush’s order authorizes the NSA to monitor international telephone conversations and international e-mails of hundreds, and perhaps thousands, of US citizens without court warrants, in an effort to track what officials call “dirty numbers” linked to al-Qaeda. When the program is finally revealed by the New York Times over three years later (see December 15, 2005), officials will say that the NSA still seeks warrants to monitor domestic communications. But there is little evidence of this (see, for example, Spring 2001). The presidential order is a radical shift in US surveillance and intelligence-gathering policies, and a major realignment for the NSA, which is mandated to only conduct surveillance abroad. Some officials believe that the NSA’s domestic eavesdropping crosses constitutional limits on legal searches. “This is really a sea change,” a former senior official who specializes in national security law will say in December 2005. “It’s almost a mainstay of this country that the NSA only does foreign searches.” [New York Times, 12/15/2005] Some sources indicate that NSA domestic surveillance activities, such as data-mining, the use of information concerning US persons intercepted in foreign call monitoring, and possibly direct surveillance of US persons, took place prior to 9/11 (see Late 1999, February 27, 2000, December 2000, February 2001, February 2001, Spring 2001, and July 2001).

Entity Tags: George W. Bush, Al-Qaeda, Foreign Intelligence Surveillance Court, National Security Agency

Timeline Tags: Civil Liberties

After three months, none of the allegations that the US made against the six men arrested in Bosnia in October 2001 (see January 18, 2002) have been proven, and the Supreme Court of the Muslim-Croat Federation orders their release. The US refused to provide evidence in court that the men were tied to al-Qaeda, as alleged. After the Supreme Court’s ruling, the Human Rights Chamber for Bosnia-Herzegovina (BiH) says that four of the six men cannot be expelled from the country until it has ruled on their appeal against the retraction of their citizenship. A hearing is scheduled for February 11. [BBC, 1/22/2002; CNN, 1/18/2004; Washington Post, 5/11/2004] At least some of the six figures do seem to have ties to al-Qaeda. For instance, Saber Lahmar was convicted in Bosnia of attempting to blow up the US embassy there in 1997 (see 1996 and After). But the evidence against them is based on communications intercepts, and the US is unwilling to release any details about that information. The hearing never takes place, because the US takes custody of the men as they are released and renditions them to the Guantanamo prison (see January 18, 2002).

Entity Tags: Mohamed Nechle, Saber Lahmar, Mustafa Ait Idir, Lakhdar Boumediene, Human Rights Chamber for Bosnia-Herzegovina, Al-Qaeda, Supreme Court of the Muslim-Croat Federation, Al-Hajj Boudella, Bensayah Belkacem

Timeline Tags: Torture of US Captives

Saber Lahmar.Saber Lahmar. [Source: US Defense Department]The US renditions six suspects to Guantanamo, even though their cases are under appeal in Bosnia. On October 8, 2001, Bosnian police arrested Bensayah Belkacem, an Algerian given Bosnian citizenship and living in Bosnia. US intelligence intercepted numerous phone calls between Abu Zubaida and other al-Qaeda leaders and Belkacem (see October 8, 2001). On October 16, a conversation was overheard in which US and British targets in Bosnia are mentioned, and a Bosnian associate of Belkacem’s named Saber Lahmar said to another associate, “Tomorrow we will start.” US and British embassies were shut down that night, and Lahmar and four associates - Al-Hajj Boudella, Lakhdar Boumediene, Mustafa Ait Idir, and Mohamed Nechle - were quickly arrested. Lahmar worked for the Saudi High Commission. In 1997 he was arrested and convicted of plotting to bomb the US embassy in Sarajevo, but then pardoned and released by the Bosnian government (see 1996 and After). Boudella was an elite al-Qaeda training camp trainer in Afghanistan and Bosnia, then worked at the Benevolence International Foundation, which the US declared a terrorism financier after 9/11 (see 1993). Belkacem’s other associates worked for other charities such as the Red Crescent society and Taibah International. [Time, 11/12/2001] On January 18, 2002, the Bosnian government determines they don’t have enough evidence to charge the six men since the US will not share details of its communications intercepts. A high court rules that the men are not allowed to be deported until their appeals are heard. [BBC, 1/22/2002] But the men are nonetheless released directly into the custody of US soldiers, who immediately fly them to the Guantanamo Bay prison. The handover is denounced as illegal by human rights groups. It is believed the US put intense pressure on Bosnia to hand them over. [BBC, 1/22/2002; New York Times, 1/23/2002] The Bosnian government, still not privy to the intercepts, will later clear them of all charges, but the US will continue to hold them in Guantanamo without revealing any of the evidence said to justify their detention. [Washington Post, 8/21/2006]

Entity Tags: Saudi High Commission, Mohamed Nechle, Mustafa Ait Idir, Al-Hajj Boudella, Bensayah Belkacem, Lakhdar Boumediene, Saber Lahmar, Taibah International

Timeline Tags: Torture of US Captives

A safe house in Sana’a, Yemen, where Samir al-Hada was hiding.A safe house in Sana’a, Yemen, where Samir al-Hada was hiding. [Source: CNN]Samir al-Hada, an al-Qaeda operative who helped run a vital al-Qaeda communications hub in Sana’a, Yemen (see Late 1998-Early 2002), dies while being pursued by Yemeni police. The Yemeni police were tipped off by Samir’s landlord that he was planning to flee the country when he failed to produce identity documents to renew his lease. The police stake out his hideout for a week but he escapes and, during the chase, a grenade explodes in his hand and kills him. He was the brother-in-law of 9/11 hijacker Khalid Almihdhar. [BBC, 2/13/2002; Guardian, 2/14/2002; CNN, 2/14/2002; Al Ahram, 2/21/2002] After the attack, the police search the house where al-Hada had been staying and seize weapons, documents, books, a mobile phone, and a piece of paper containing phone numbers. [CBS News, 2/13/2002; BBC, 2/15/2002] The al-Hada hub was used in planning the embassy bombings in 1998 (see August 4-25, 1998 and October 4, 2001), the attack on the USS Cole in 2000 (see October 14-Late November, 2000), and 9/11 (see Early 2000-Summer 2001). It had been monitored by the NSA since the late 1990s (see Late August 1998 and Early 1999). Ahmed al-Hada is in Yemeni custody by 2006; it has not been stated when or how he was captured. [Wright, 2006, pp. 378] It appears that the communications hub is no longer functional after al-Hada’s death, as there are no more references to it operating, several of the al-Hada clan are rounded up, the hub is again discussed by the media (see February 2001 and After), and the clan’s patriarch, Ahmed al-Hada, is again named in the media. [Milwaukee Journal Sentinel, 2/14/2002; CNN, 2/14/2002; Al Ahram, 2/21/2002]

Entity Tags: Ahmed al-Hada, National Security Agency, Yemen, Al-Qaeda, Samir al-Hada

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Pakistani President Pervez Musharraf meets with President Bush in Washington, DC. Bush lavishly praises Musharraf, saying: “President Musharraf is a leader with great courage and vision.… I am proud to call him my friend.” Since 9/11, Pakistan has received $600 million in emergency aid, $500 million for supporting US forces, a moratorium on paying back its debt to the US, and the US has canceled economic sanctions against it. Bush announces the US will now cancel $1 billion of Pakistan’s US debt, reschedule the remaining $1.8 billion, and give $100 million for education reform. [Rashid, 2008, pp. 148-149] The month before, Musharraf denounced terrorism in a public speech (see January 12, 2002). But by the start of February, it is already clear that the militant groups Musharraf banned just after the speech have resumed operations under new names with the encouragement of the Pakistani ISI. [Rashid, 2008, pp. 147] Furthermore, CIA communications intercepts indicate the Pakistani army deliberately left portions of the border with Afghanistan unguarded, allowing Osama bin Laden and thousands of other al-Qaeda operatives to flee into Pakistan (see December 10, 2001). The Pakistani army still has not moved into the regions where al-Qaeda is regrouping (see Late May 2002), and will not allow US troops to enter these regions either (see Early 2002 and After).

Entity Tags: Pervez Musharraf, George W. Bush

Timeline Tags: Complete 911 Timeline

The New York Times is the first to report that the Office of Strategic Influence, a secret Pentagon office established shortly after the September 11 attacks (see Shortly after September 11, 2001), is “developing plans to provide news items, possibly even false ones, to foreign media organizations as part of a new effort to influence public sentiment and policy makers in both friendly and unfriendly countries.” The article reports that many inside the government are opposed to these plans. “[S]everal senior officials have questioned whether its mission is too broad and possibly even illegal,” the Times says. “[T]hey are disturbed that a single office might be authorized to use not only covert operations like computer network attacks, psychological activities, and deception, but also the instruments and staff of the military’s globe-spanning public affairs apparatus.” Critics are also concerned that “disinformation planted in foreign media organizations, like Reuters or Agence France-Presse, could end up being published or broadcast by American news organizations.” [New York Times, 2/19/2002] The Washington Post similarly reports that discussions on the use of disinformation “have sparked widespread concern inside the Defense Department among officials who feel that the new office, by seeking to manipulate information and even knowingly dispense false information, could backfire and discredit official Pentagon statements.” [Washington Post, 2/25/2002] News of the Defense Department’s initiative causes an immediate public outcry and the Pentagon denies that it is considering plans to disseminate disinformation. “The Department of Defense, this secretary and the people that work with me tell the American people and the people of the world the truth,” Donald Rumsfeld insists. [Washington Post, 2/21/2002] Jim Wilkinson, deputy White House communications director and head of the Coalition Information Center (CIC) war room, likewise states, “The president is a plain-spoken, truthful man and he expects that same high standard from every public affairs spokesperson in the government.” [Washington Post, 2/25/2002] Some of the most strenuous objections center around the use of the Army’s Psychological Operations unit to carry out OSI programs. [Rich, 2006, pp. 32] Rumsfeld, facing mounting criticism, closes the office a few days later (see February 26, 2002).

Entity Tags: Donald Rumsfeld, James R. Wilkinson, US Department of the Army, Office of Strategic Influence

Timeline Tags: Events Leading to Iraq Invasion

Senior administration officials say the White House intends to create a permanent office of global diplomacy in order to spread a positive image of the United States around the world and combat anti-Americanism, which the administration believes has been caused by the world’s failure to understand America. “A lot of the world does not like America, and it’s going to take years to change their hearts and minds,” an unnamed senior official tells the New York Times. The office will coordinate the public statements of the State, Defense, and the other departments to ensure that foreign governments, media organizations, and opinion-makers understand US policies. The Times reports that according to one official, “global diplomacy as envisioned in the new office will inject patriotism into the punishing 24-hour, seven-day news cycle.” Reports broadcast by the office would include information about both US foreign and domestic policies and would utilize the State Department’s huge communications network of American embassies and media offices. The earlier White House effort to create a more positive image of the United States was handled by the Coalition Information Center, a joint effort between the US and Britain that was led by the president’s senior advisor, Karen P. Hughes. [New York Times, 2/2/2002] The office will be formally created in July and given the name “The Office of Global Communications” (see July 30, 2002).

Entity Tags: Bush administration (43), Office of Global Communications

Timeline Tags: Events Leading to Iraq Invasion, US International Relations, Domestic Propaganda

When al-Qaeda logistics manager Abu Zubaida is arrested in late March 2002 (see March 28, 2002), his computer is searched. According to the Washington Post: “When agents found Zubaida’s laptop computer, a senior law enforcement source said, they discovered that the vast majority of people he had been communicating with were being monitored under FISA warrants or international spying efforts. ‘Finally, we got some comfort’ that surveillance efforts were working, said a government official familiar with Zubaida’s arrest.” The fact some of his contacts are monitored under FISA warrants indicates that they are in the US, as FISA warrants are only used for US targets (see 1978). The monitoring of Abu Zubaida’s communications began in the mid-1990s, at the latest (see (Mid-1996) and October 1998 and After), and continued after 9/11 (see October 8, 2001). [Washington Post, 2/9/2006] Some will later suggest that Zubaida may have had mental problems (see Shortly After March 28, 2002), but this apparently did not stop him from being a key al-Qaeda contact point. FBI agent Dan Coleman, an expert on al-Qaeda, will later say that the FBI “all knew he was crazy, and they knew he was always on the damn phone.” [Washington Post, 12/18/2007] Vincent Cannistraro, former head of the CIA’s Counter Terrorism Center, says of Zubaida shortly after Zubaida’s capture, “He was the guy that had the direct contact with prominent al-Qaeda cell leaders abroad, and he knew where they all were. He would have been the guy co-ordinating new attacks.” [Observer, 4/7/2002]

Entity Tags: Dan Coleman, Vincent Cannistraro, Abu Zubaida

Timeline Tags: Complete 911 Timeline

FBI Director Mueller states: “In our investigation, we have not uncovered a single piece of paper either here in the United States or in the treasure trove of information that has turned up in Afghanistan and elsewhere that mentioned any aspect of the September 11 plot.” He also claims that the attackers used “extraordinary secrecy” and “investigators have found no computers, laptops, hard drives or other storage media that may have been used by the hijackers, who hid their communications by using hundreds of pay phones and cell phones, coupled with hard-to-trace prepaid calling cards.” [Federal Bureau of Investigation, 4/19/2002; Los Angeles Times, 4/22/2002] However, before 9/11, CIA Director Tenet told the Senate that al-Qaeda is “embracing the opportunities offered by recent leaps in information technology” [US Congress, 3/21/2000] ; the FBI broke the al-Qaeda computer encryption before February 2001 [United Press International, 2/13/2001] ; witnesses report seeing the hijackers use computers for e-mail at public libraries in Florida and Maine [South Florida Sun-Sentinel, 9/16/2001; Boston Herald, 10/5/2001] ; in October 2001 there were many reports that hundreds of e-mails discussing the 9/11 plot had been found (see October 2001); Moussaoui’s laptop was found to contain important information (see (Late July-Early August, 2002)), and so on.

Entity Tags: George J. Tenet, Robert S. Mueller III, Al-Qaeda, Federal Bureau of Investigation

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An RC-135 “Rivet Joint” spy plane.An RC-135 “Rivet Joint” spy plane. [Source: Defense Department]In May 2002, the US Air Force’s only specially-equipped RC-135 “Rivet Joint” U spy planes—credited with having successfully intercepted the radio transmissions and cellphone calls of al-Qaeda’s leaders—are pulled from Afghanistan to conduct surveillance over Iraq. In June 2003, some RC-135s will finally return to support operations in Afghanistan. Retired Air Force colonel Rick Francona will later comment, “It’s not just the platform itself, it’s the linguists that man the platform. They were being really overworked.” He also says, “I don’t think there is any question that the effort against al-Qaeda was degraded.” [MSNBC, 7/29/2003; Guardian, 3/26/2004] NSA satellites are also “boreholed,” (redirected) from Afghanistan to Iraq. [Atlantic Monthly, 10/2004]

Entity Tags: US Department of the Air Force, National Security Agency

Timeline Tags: Complete 911 Timeline, Events Leading to Iraq Invasion, War in Afghanistan

Page 3 of 7 (617 events (use filters to narrow search))
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ENTITIES

Arlington County Emergency Communications Center

Army’s Communications-Electronics Command

Clear Channel Communications

Communications Analysis Unit (FBI)

Communications Assistance for Law Enforcement Act (CALEA)

Communications Security Establishment

Cox Communications

Department of Communications (Canada)

Federal Communications Commission

Government Communications Headquarters

Home Front Communications

Hughes Space & Communications Company

National Security Telecommunications Advisory Committee

Office of Global Communications

PhaseOne Communications

Randall Robinson

University of South Carolina College of Mass Communications and Information

Verizon Communications

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