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9/11 Timeline

Project: 9/11 Timeline
Open-Content project managed by matt, Paul, KJF

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The air traffic control tower at Dulles International Airport.The air traffic control tower at Dulles International Airport. [Source: Metropolitan Washington Airports Authority]The FAA’s Herndon Command Center informs a supervisor at the Terminal Radar Approach Control (TRACON) at Washington Dulles International Airport that the FAA has lost contact with American Airlines Flight 77 and is trying to locate it. The Dulles TRACON then informs its air traffic controllers that a commercial aircraft is missing, and instructs them to look for primary targets on their radar screens. [9/11 Commission, 7/24/2004, pp. 25; 9/11 Commission, 8/26/2004, pp. 32] (A primary target is a radar track that provides an aircraft’s position and speed, but not its altitude, and which can still be viewed when the plane’s transponder has been turned off. [Washington Post, 9/11/2001; Salon, 9/10/2004] ) Dulles Airport is located 26 miles west of Washington, DC, and 22 miles from the Pentagon. [New York Times, 6/19/1994; USA Today, 9/13/2001] According to the 9/11 Commission, controllers at its TRACON will locate an unidentified aircraft on their radar screens at 9:32 (see 9:32 a.m. September 11, 2001), although other accounts will suggest they locate the target slightly earlier (see (Between 9:25 a.m. and 9:30 a.m.) September 11, 2001). [Federal Aviation Administration, 9/17/2001 pdf file; 9/11 Commission, 8/26/2004, pp. 33]

Entity Tags: Washington Dulles International Airport, Federal Aviation Administration

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight AA 77

United Airlines issues a companywide order for its flight dispatchers to warn their flights to secure their cockpit doors. [9/11 Commission, 1/27/2004; 9/11 Commission, 7/24/2004, pp. 455] The airline’s air traffic control coordinator sends a message to all of the airline’s dispatchers, telling them: “There may be addnl [additional] hijackings in progress. You may want to advise your flts [flights] to stay on alert and shut down all cockpit access inflt [in flight]. Sandy per Mgmt.” United Airlines dispatchers began notifying their aircraft that planes had crashed into the World Trade Center at 9:03 (see 9:03 a.m. and After September 11, 2001). However, with the exception of one dispatcher (see 9:19 a.m. September 11, 2001), the airline has so far not sent any warnings to its aircraft. [9/11 Commission, 8/26/2004, pp. 36-37] United Airlines did not initially realize the second plane to hit the WTC was one of its own (see Between 9:10 a.m. and 9:20 a.m. September 11, 2001), and it is not until 9:22 that it notifies its dispatchers that UAL Flight 175 has been involved in “an accident” in New York (see 9:22 a.m. September 11, 2001).

Entity Tags: United Airlines

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight UA 93

The New York City Port Authority closes all bridges and tunnels in New York City. [CNN, 9/12/2001; New York Times, 9/12/2001; MSNBC, 9/22/2001; Associated Press, 8/21/2002]

Entity Tags: NBC, Port Authority of New York and New Jersey

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events

According to the 9/11 Commission, NEADS is contacted by the FAA’s Boston Center. Colin Scoggins, Boston Center’s military liaison, tells it: “I just had a report that American 11 is still in the air, and it’s on its way towards—heading towards Washington.… That was another—it was evidently another aircraft that hit the tower. That’s the latest report we have.… I’m going to try to confirm an ID for you, but I would assume he’s somewhere over, uh, either New Jersey or somewhere further south.” The NEADS official asks: “He—American 11 is a hijack?… And he’s heading into Washington?” Scoggins answers yes both times and adds, “This could be a third aircraft.” Somehow Boston Center has been told by FAA headquarters that Flight 11 is still airborne, but the 9/11 Commission will say it hasn’t been able to find where this mistaken information came from.
Scoggins Makes Error - Vanity Fair magazine will later add, “In Boston, it is Colin Scoggins who has made the mistaken call.” Scoggins will explain why he believes he made this error: “With American Airlines, we could never confirm if [Flight 11] was down or not, so that left doubt in our minds.” He says he was monitoring a conference call between FAA centers (see 8:28 a.m. September 11, 2001), “when the word came across—from whom or where isn’t clear—that American 11 was thought to be headed for Washington.” However, Boston Center was never tracking Flight 11 on radar after losing sight of it near Manhattan: “The plane’s course, had it continued south past New York in the direction it was flying before it dipped below radar coverage, would have had it headed on a straight course toward DC. This was all controllers were going on.” Scoggins says, “After talking to a supervisor, I made the call and said [American 11] is still in the air.” [Northeast Air Defense Sector, 9/11/2001; 9/11 Commission, 6/17/2004; Vanity Fair, 8/1/2006]
Myers Refers to Mistaken Report - In the hours following the attacks, acting Chairman of the Joint Chiefs of Staff Richard Myers will apparently refer to this erroneous report that Flight 11 is still airborne and heading toward Washington, telling the Associated Press that “prior to the crash into the Pentagon, military officials had been notified that another hijacked plane had been heading from the New York area to Washington.” Myers will say “he assumed that hijacked plane was the one that hit the Pentagon, though he couldn’t be sure.” [Associated Press, 9/11/2001]

Entity Tags: Richard B. Myers, Northeast Air Defense Sector, Federal Aviation Administration, Boston Air Route Traffic Control Center, Colin Scoggins

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight AA 77, Key Day of 9/11 Events, All Day of 9/11 Events, Flight AA 77, Key Day of 9/11 Events

The exterior wall on the east side of the World Trade Center’s South Tower apparently bows before the building collapses. The first inquiry into the collapse, by the Federal Emergency Management Agency and the American Society of Civil Engineers, states that the perimeter walls bow outward. “Expansion of floor slabs and framing results in outward deflection of columns and potential overload,” the investigation concludes. [Federal Emergency Management Agency, 5/1/2002, pp. 2-25] However, a subsequent report by the National Institute of Standards and Technology states that the east wall of the South Tower bows inward. In places the wall is said to bow inward by between seven and nine inches at floor 80, and NIST interprets this bowing to mean that the floors must be sagging. NIST will find that the sagging and bowing are two of the seven major factors that led to the collapse of each tower, as the bowing walls are no longer able to support their share of the buildings’ weight, causing the buildings to tilt and the upper sections to fall. [National Institute of Standards and Technology, 9/2005, pp. 43-46, 87] A wall in the North Tower also apparently bows before the building collapses (see 10:23 a.m. September 11, 2001).

Entity Tags: Federal Emergency Management Agency, World Trade Center, National Institute of Standards and Technology

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, WTC Investigation, 9/11 Investigations, World Trade Center

Following a company-wide order instructing them to warn aircraft to secure their cockpits (see 9:21 a.m. September 11, 2001), flight dispatchers at United Airlines’ headquarters issue an alert to all their pilots, stating: “There may be terrorist acts in progress. Do not open cockpit doors. Secure the cockpit.” Furthermore, Joseph Vickers, the director of flight dispatch, initiates a procedure for “positive contact.” This means the dispatchers must make direct contact with each aircraft every 10 to 15 minutes and confirm that its cockpit is still secure. [Spencer, 2008, pp. 109]

Entity Tags: Joseph Vickers, United Airlines

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight UA 93

Managers from American Airlines and United Airlines are added by the FAA to a teleconference, but they receive no guidance from top government officials on what to do. According to author Lynn Spencer, at some point after the second aircraft hit the World Trade Center, the executives from the two airlines are “quickly on the phone to FAA headquarters and the FAA Command Center.” They are brought into “a conference call that has now been set up with Secretary of Transportation Norman Mineta and Vice President Dick Cheney at the White House. The airline executives inform the secretary that they are each dealing with additional aircraft that they are unable to contact. They seek guidance, but there is none.… The nation is under attack, but there is no plan in place, and no guidance is forthcoming from the top as the crisis escalates.” [Spencer, 2008, pp. 109] The time when the airline executives join the teleconference is unclear. In Spencer’s account, she places it after United Airlines dispatchers have warned their aircraft to secure their cockpits (see (Shortly After 9:21 a.m.) September 11, 2001), which would mean some time after 9:21. [9/11 Commission, 8/26/2004, pp. 37; Spencer, 2008, pp. 109] But Spencer also says that, when the executives join the conference, the “president is still reading to children in a Florida school room” (see (9:06 a.m.-9:16 a.m.) September 11, 2001), which would be roughly between 9:05 and 9:15. [9/11 Commission, 7/24/2004, pp. 38-39; Spencer, 2008, pp. 109] If Norman Mineta is already participating in the teleconference when the airline executives join it, the time would have to be after around 9:20, which is when Mineta later says he arrived at the Presidential Emergency Operations Center (PEOC) below the White House (see (Between 9:20 a.m. and 9:27 a.m.) September 11, 2001). [9/11 Commission, 5/23/2003] And Cheney, who Spencer also says is participating in the teleconference when the executives join it, arrives at the PEOC as late as 9:58, according to the 9/11 Commission, although other accounts indicate he arrives there much earlier than this (see (Shortly After 9:03 a.m.) September 11, 2001). [ABC News, 9/14/2002; 9/11 Commission, 7/24/2004, pp. 40] According to the Wall Street Journal, American Airlines president Don Carty and United Airlines CEO Jim Goodwin are talking on the phone with Mineta (presumably over the conference call) about five minutes before the FAA shuts down all US airspace (see (9:45 a.m.) September 11, 2001), which would mean they are participating in the teleconference by around 9:40 a.m. [US Congress. House. Committee On Transportation And Infrastructure, 9/21/2001; Wall Street Journal, 10/15/2001]

Entity Tags: Federal Aviation Administration, Don Carty, United Airlines, Norman Mineta, Richard (“Dick”) Cheney, American Airlines, Jim Goodwin

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight AA 77, Flight UA 93

Rich Miles, the manager of United Airlines’ System Operations Control center, located outside Chicago, issues an advisory to all United Airlines facilities, including the flight dispatchers. This advisory, which is issued under the name of UAL Chief Operating Officer Andy Studdert, states that Flight 175 has been involved in an accident in New York City, and that the airline’s crisis center has been activated. [Wall Street Journal, 10/15/2001; 9/11 Commission, 8/26/2004, pp. 26] This appears to be United Airlines’ first proper confirmation that Flight 175 has crashed. However, it will not issue a press release confirming the crash until 11:53 a.m. (see 11:53 a.m. September 11, 2001). [United Airlines, 9/11/2001]

Entity Tags: Rich Miles, United Airlines, Andrew P. Studdert

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight UA 175

Having just received an incorrect report that Flight 11—which has already hit the World Trade Center—is still airborne and heading toward Washington (see 9:21 a.m. September 11, 2001), technicians at NORAD’s Northeast Air Defense Sector (NEADS) try, unsuccessfully, to locate the aircraft on their radar screens. [Spencer, 2008, pp. 137-139] At NEADS, Major James Anderson says the hijackers are “probably not squawking anything anyway,” meaning their plane’s transponder is not broadcasting a signal. He adds, “I mean, obviously these guys are in the cockpit.” Major Kevin Nasypany, the mission crew commander, replies, “These guys are smart.” Another member of staff adds, “Yeah, they knew exactly what they wanted to do.” [Vanity Fair, 8/1/2006] After giving the order to launch the F-16s kept on alert at Langley Air Force Base (see 9:23 a.m. September 11, 2001), Nasypany calls out, “I need more trackers!” He needs his technicians to locate the hijacked plane on radar so that his weapons team can pass on its coordinates to the Langley fighters. But the trackers are unable to find the transponder code for Flight 11 on their radar screens. They begin calling up, one at a time, the tracks on their screens that are in the airspace between New York and Washington, and attach a tag to each after it has been identified. One technician draws a line on a map between New York and Washington, showing the area across which Flight 11 would be traveling. It includes Philadelphia, Atlantic City, and Baltimore. He looks at his radar screen and sees there are hundreds of tracks in that area. [Spencer, 2008, pp. 138-139] Colin Scoggins, the military liaison at the FAA’s Boston Center, who gave NEADS the incorrect report about Flight 11, will later say he’d only heard the plane was still airborne and heading for Washington on a conference call between FAA centers. According to Vanity Fair, air traffic controllers “were never tracking an actual plane on the radar after losing American 11 near Manhattan, but if it had been flying low enough, the plane could have gone undetected.” [Vanity Fair, 8/1/2006]

Entity Tags: Kevin Nasypany, Colin Scoggins, James Anderson, Northeast Air Defense Sector

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight AA 11

Ed Ballinger, the United Airlines flight dispatcher monitoring Flight 93, sends a warning message to this flight, telling the pilots to beware of any cockpit intrusion. [9/11 Commission, 7/24/2004, pp. 11] At 9:21, United Airlines instructed its dispatchers to warn their flights to secure their cockpit doors (see 9:21 a.m. September 11, 2001), but Ballinger had already taken the initiative two minutes earlier to begin warning the 16 flights he is monitoring (see 9:19 a.m. September 11, 2001). His text message reads: “Beware any cockpit intrusion… Two aircraft in NY hit [World] Trade Center builds.” Because this message is sent out to Ballinger’s 16 aircraft in groups, it is not until 9:23 a.m. that it is transmitted to Flight 93. [9/11 Commission, 1/27/2004; 9/11 Commission, 8/26/2004, pp. 26 and 37] The warning is received in the plane’s cockpit one minute later. [9/11 Commission, 7/24/2004, pp. 11] Then, at 9:26, Flight 93 pilot Jason Dahl responds with the text message, “Ed confirm latest mssg plz [message please]—Jason.” Apart from a routine radio contact with the FAA’s Cleveland Center a minute later (see 9:27 a.m. September 11, 2001), this is the last normal communication made from Flight 93’s cockpit before the hijacking occurs. [9/11 Commission, 8/26/2004, pp. 38] Ballinger will later complain: “One of the things that upset me was that they knew 45 minutes before that American Airlines [Flight 11] had a problem. I put the story together myself [from news accounts]. Perhaps if I had the information sooner, I might have gotten the message to [Flight] 93 to bar the door.” [Chicago Daily Herald, 4/14/2004]

Entity Tags: Jason Dahl, Ed Ballinger

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events

Major Kevin Nasypany inside NEADSMajor Kevin Nasypany inside NEADS [Source: Mark Schafer/ Vanity Fair]According to the 9/11 Commission, NEADS has just been told that the hijacked Flight 11 is still in the air and heading toward Washington. Major Kevin Nasypany, the mission crew commander, says to NEADS Commander Robert Marr, “Okay, uh, American Airlines is still airborne. Eleven, the first guy, he’s heading towards Washington. Okay? I think we need to scramble Langley right now. And I’m gonna take the fighters from Otis, try to chase this guy down if I can find him.” After receiving approval to do so, Nasypany issues the order. “Okay… scramble Langley,” he says. “Head them towards the Washington area.” The Langley, Virginia, base gets the scramble order at 9:24 a.m. (see 9:24 a.m. September 11, 2001). NEADS keeps its fighters from the Otis base over New York City. In 2004 the 9/11 Commission will state, “this response to a phantom aircraft, American 11, is not recounted in a single public timeline or statement issued by FAA or [Defense Department]. Instead, since 9/11, the scramble of the Langley fighters has been described as a response to the reported hijacking of American 77, or United 93, or some combination of the two.” Yet the “report of American 11 heading south as the cause of the Langley scramble is reflected not just in taped conversations at NEADS, but in taped conversations at FAA centers, on chat logs compiled at NEADS, Continental Region headquarters, and NORAD, and in other records.” [9/11 Commission, 6/17/2004; Vanity Fair, 8/1/2006]

Entity Tags: Northeast Air Defense Sector, Robert Marr, Kevin Nasypany

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight AA 77

Unaware that this aircraft has crashed, United Airlines flight dispatcher Ed Ballinger sends a warning message to Flight 175. The text message reads: “Beware any cockpit intrusion… Two aircraft in NY hit [World] Trade Center builds.” Ballinger began sending this text message to the 16 transcontinental flights he is monitoring at 9:19 a.m. (see 9:19 a.m. September 11, 2001). He is already aware that United Airlines suspects Flight 175 has been hijacked (see (9:01 a.m.-9:04 a.m.) September 11, 2001) and recently learned that a second plane has hit the World Trade Center, but does not yet know this was Flight 175. [9/11 Commission, 8/26/2004, pp. 26 and 37] United Airlines did not initially realize the second plane to hit the WTC was one of its own (see Between 9:10 a.m. and 9:20 a.m. September 11, 2001), and it was not until 9:22 that it sent out an advisory to its dispatchers stating that Flight 175 had been involved in “an accident” in New York (see 9:22 a.m. September 11, 2001).

Entity Tags: Ed Ballinger

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight UA 175

The FAA’s Great Lakes Regional Operations Center notifies the Operations Center at FAA’s Washington headquarters of the simultaneous loss of radar identification and radar communications with Flight 77. [Federal Aviation Administration, 9/17/2001 pdf file; 9/11 Commission, 8/26/2004, pp. 32] This is almost 30 minutes after this loss of contact occurred (see 8:56 a.m. September 11, 2001), and 15 minutes after the Great Lakes regional center was informed of it (see 9:09 a.m. September 11, 2001).

Entity Tags: Federal Aviation Administration

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight AA 77

Alan Scott.Alan Scott. [Source: United States Air Force]NORAD’s Northeast Air Defense Sector (NEADS) processes and transmits an order to Langley Air Force Base in Virginia, to scramble three of its F-16 fighter jets. [North American Aerospace Defense Command, 9/18/2001; Christian Science Monitor, 4/16/2002; 9/11 Commission, 8/26/2004, pp. 16] NEADS mission crew commander Major Kevin Nasypany instructed his personnel to issue this order one minute earlier (see 9:23 a.m. September 11, 2001). Although he’d originally wanted the Langley jets sent to the Washington area, he will soon adjust this heading to send them to the Baltimore area. [9/11 Commission, 7/24/2004, pp. 27]
NEADS Orders Jets North - A NEADS officer calls Langley Air Force Base and instructs: “Langley command post, this is Huntress with an active air defense scramble for Quit 2-5 and Quit 2-6.… Scramble immediately.… Scramble on a heading of 010, flight level 290.” This means the jets are to head in a direction just east of north, at an altitude of 29,000 feet. [9/11 Commission, 1/9/2004; 9/11 Commission, 8/26/2004, pp. 96; Spencer, 2008, pp. 142] At Langley Air Force Base, a Klaxon horn will sound, notifying the pilots of the scramble order (see 9:24 a.m. September 11, 2001), and they will be airborne by 9:30 (see (9:25 a.m.-9:30 a.m.) September 11, 2001). [Filson, 2003, pp. 63; 9/11 Commission, 8/26/2004, pp. 16; Spencer, 2008, pp. 141]
Fighters Launched in Response to Flight 77? - In later testimony, military officials will give contradictory explanations for why the Langley F-16s are scrambled. An early NORAD timeline will indicate the fighters are launched in response to NORAD being notified at 9:24 that Flight 77 has been hijacked (see (9:24 a.m.) September 11, 2001). [North American Aerospace Defense Command, 9/18/2001] Colonel Alan Scott, the former vice commander of the Continental US NORAD Region (CONR), will suggest the same, telling the 9/11 Commission: “At 9:24 the FAA reports a possible hijack of [Flight] 77.… And at that moment as well is when the Langley F-16s were scrambled out of Langley.” [9/11 Commission, 5/23/2003; 1st Air Force, 8/8/2006] And a timeline provided by senior Defense Department officials to CNN will state, “NORAD orders jets scrambled from Langley” in order to “head to intercept” Flight 77. [CNN, 9/17/2001]
In Response to Flight 93? - However, Major General Larry Arnold, the CONR commander, will give a different explanation. He will tell the 9/11 Commission, “we launched the aircraft out of Langley to put them over top of Washington, DC, not in response to American Airline 77, but really to put them in position in case United 93 were to head that way.” [9/11 Commission, 5/23/2003]
In Response to Incorrect Report about Flight 11? - In 2004, the 9/11 Commission will dispute both these previous explanations, and conclude that the Langley jets are scrambled in response to an incorrect report that Flight 11 is still airborne and heading toward Washington, DC (see 9:21 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 26-27; 9/11 Commission, 8/26/2004, pp. 15] Tape recordings of the NEADS operations floor will corroborate this account. [Vanity Fair, 8/1/2006] According to the 9/11 Commission, its conclusion is also confirmed by “taped conversations at FAA centers; contemporaneous logs compiled at NEADS, Continental Region headquarters, and NORAD; and other records.” [9/11 Commission, 7/24/2004, pp. 34] Major Nasypany will tell the Commission that the reason the Langley jets are directed toward the Baltimore area is to position them between the reportedly southbound Flight 11 and Washington, as a “barrier cap.” [9/11 Commission, 7/24/2004, pp. 27 and 461] John Farmer, senior counsel to the 9/11 Commission, will later suggest that NORAD deliberately misled Congress and the Commission by hiding the fact that the Langley scramble takes place in response to the erroneous report that Flight 11 is still airborne. He will write that the mistaken report “appears in more logs, and on more tapes, than any other single event that morning.… It was the reason for the Langley scramble; it had triggered the Air Threat Conference Call. Yet it had never been disclosed; it was, instead, talked around.” [Farmer, 2009, pp. 266-267]
Conflicting Times - Early news reports will put the time of the scramble order slightly later than the 9/11 Commission places it, between 9:25 and “about 9:27.” [Washington Post, 9/12/2001; CNN, 9/17/2001; CNN, 9/19/2001] But a NORAD timeline released a week after the attacks will give the same time as the Commission does, of 9:24. [North American Aerospace Defense Command, 9/18/2001; 9/11 Commission, 7/24/2004, pp. 27]

Entity Tags: 9/11 Commission, Kevin Nasypany, Alan Scott, Larry Arnold, North American Aerospace Defense Command, Langley Air Force Base, US Department of Defense, Northeast Air Defense Sector

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight AA 77, All Day of 9/11 Events, Flight AA 77

Major Brad Derrig.Major Brad Derrig. [Source: ABC]At Langley Air Force Base in Virginia, the pilots of three F-16s receive the order to scramble (i.e. take off immediately). A Klaxon horn sounds and the status lights in the hangars change from yellow to green, notifying them of the order. [Longman, 2002, pp. 65; Filson, 2003, pp. 63; Spencer, 2008, pp. 141] The fighter jets belong to the North Dakota Air National Guard’s 119th Fighter Wing. The wing has a small detachment at Langley that serves as one of NORAD’s seven “alert” sites around the US, responsible for defending the nation against attack. [Spencer, 2008, pp. 114] The jets are already at “battle stations,” with the pilots in the cockpits but the engines off (see (9:09 a.m.) September 11, 2001). [Filson, 2003, pp. 55; 9/11 Commission, 7/24/2004, pp. 24; Spencer, 2008, pp. 117-119] The scramble order has just been issued by NORAD’s Northeast Air Defense Sector (NEADS) (see 9:24 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 16]
Third Pilot Launched - The unit at Langley keeps two F-16s on “alert”—armed, fueled, and ready to take off within minutes if called upon. [Air Force Magazine, 2/2002; Bergen Record, 12/5/2003; 9/11 Commission, 7/24/2004, pp. 17] But NEADS has instructed it to launch as many aircraft as it can (see (Between 9:10 a.m. and 9:23 a.m.) September 11, 2001), and so the unit’s operations manager Captain Craig Borgstrom is also preparing to take off in a third jet. [Spencer, 2008, pp. 118-119] Major Dean Eckmann calls the other two pilots, saying, “Quit check,” indicating a radio check. Major Brad Derrig responds, “Two.” Borgstrom replies: “Three. I’m going with you!” This is news to Derrig. According to author Lynn Spencer, Derrig is “stunned.… [N]ot much surprises him, but this does.” Borgstrom joining them as a pilot will mean that, in the middle of this unprecedented crisis, their unit will be left without a commanding officer. [Spencer, 2008, pp. 142]
Only Two Jets Fully Armed - The two jets that are kept on alert are fully armed. As Eckmann will later recall, “We can carry M9 heat seekers, Sidewinders for the M7 Sparrow, plus we have an internal 20 mm Vulcan cannon, and we were pretty much armed with all that.” [BBC, 9/1/2002] However, Borgstrom’s jet has guns only, and though the six-barrel 20 mm gun can fire 6,000 rounds per minute, it requires close range.
Pilot Unqualified to Lead Three Jets - As the three aircraft taxi out to the runway, Eckmann is concerned that he has not yet qualified as a mission commander—a “four-ship”—and is therefore not authorized to lead more than one fighter jet. He calls the other pilots, saying, “Hey, I’m only a two-ship!” But Derrig, who is a full-time instructor pilot for the Air National Guard, urges him not to worry. He responds: “Press! I’m an instructor,” giving his approval for the flight to operate as a “three-ship” under Eckmann’s lead. [Spencer, 2008, pp. 142] The three jets will take off and be airborne by 9:30 a.m. (see (9:25 a.m.-9:30 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 16]

Entity Tags: Brad Derrig, 119th Fighter Wing, Craig Borgstrom, Dean Eckmann, Langley Air Force Base

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight AA 77, Flight UA 93

The FAA’s Cleveland Center.The FAA’s Cleveland Center. [Source: FAA]Having entered the center’s airspace, Flight 93 establishes radio contact with the FAA’s Cleveland Center, a regional air traffic control center that guides long-range, high altitude flights. The pilot reports simply that his flight is experiencing intermittent light choppy air, and does not indicate there being any problems on board, saying, “Good morning Cleveland, United 93 with you at three-five-oh [35,000 feet], intermittent light chop.” The controller, John Werth, is busy with other flights, so does not initially respond. A minute later, Flight 93 radios again, “United 93 checking in three-five-oh.” Werth replies, “United 93, three-five-zero, roger.” [Gregor, 12/21/2001 pdf file; Longman, 2002, pp. 69; 9/11 Commission, 8/26/2004, pp. 37; CBS News, 9/10/2006] Two minutes later, Flight 93 will make its final radio communication before the hijacker takeover occurs (see 9:27 a.m. September 11, 2001).

Entity Tags: John Werth, Cleveland Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight UA 93

At NORAD’s Northeast Air Defense Sector (NEADS), Master Sergeant Joe McCain, the mission crew commander technician, receives a call from the Continental US NORAD Region (CONR) headquarters at Tyndall Air Force Base in Florida. Major General Larry Arnold and his staff at Tyndall AFB are trying to gather as much information as they can about the ongoing crisis, and want to know the transponder codes for the two fighter jets scrambled from Otis Air National Guard Base in response to the first hijacking (see 8:46 a.m. September 11, 2001), so they can monitor their positions. The CONR officer that makes the call tells McCain to “send [the transponder codes] out on chat,” meaning on NORAD’s own chat system.
NORAD's Computer Chat System - According to author Lynn Spencer, NORAD’s chat system “is similar to the chat rooms on most Internet servers, but classified.” It has three chat rooms that can be used by anyone with proper access. One room is specifically for NEADS, and connects its ID, surveillance, and weapons technicians to its alert fighter squadrons, and is where NEADS gets status reports on fighter units and their aircraft. Another chat room is for CONR, and is where the three CONR sectors—NEADS, the Western Air Defense Sector (WADS), and the Southeast Air Defense Sector (SEADS)—communicate with each other and can “upchannel” information to CONR headquarters. The third room is the Air Warfare Center (AWC), where senior NORAD commanders from the three NORAD regions—CONR, Canada, and Alaska—communicate with each other. NEADS is allowed to monitor this room, but not type into it. When there is a training exercise taking place, as was the case earlier this morning (see (6:30 a.m.) September 11, 2001), one or two additional chat windows will be open specifically for communicating exercise information, to help prevent it being confused with real-world information.
McCain Falling Behind - McCain’s responsibilities at NEADS include monitoring these chat rooms, keeping paper logs of everything that is going on, and taking care of “upchanneling” operational reports to higher headquarters. According to Spencer, “These chat logs help to keep everyone on the same page, but in a situation like the one unfolding they have to be updated almost instantaneously to achieve that end.” But, “The fact that CONR has had to call McCain to get information that by now he would normally have posted alerts him that he is falling behind despite his best efforts.” [Spencer, 2008, pp. 139-140]

Entity Tags: North American Aerospace Defense Command, Joe McCain, Larry Arnold

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight AA 77, Flight UA 93

Shortly after 9/11, NORAD reported that the FAA notified them at this time that Flight 77 “may” have been hijacked and that it appears headed toward Washington. [Washington Post, 9/12/2001; CNN, 9/17/2001; North American Aerospace Defense Command, 9/18/2001; Guardian, 10/17/2001; Associated Press, 8/21/2002] Apparently, flight controllers at Dulles International Airport discover a plane heading at high speed toward Washington; an alert is sounded within moments that the plane appears to be headed toward the White House. [Washington Post, 11/3/2001] In 2003, the FAA supported this account, but claimed that they had informally notified NORAD earlier. “NORAD logs indicate that the FAA made formal notification about American Flight 77 at 9:24 a.m. (see (9:24 a.m.) September 11, 2001), but information about the flight was conveyed continuously during the phone bridges before the formal notification.” [Federal Aviation Administration, 5/22/2003] Yet in 2004, the 9/11 Commission claims that both NORAD and the FAA are wrong. The 9/11 Commission explains that the notification NEADS received at 9:24 a.m. was the incorrect information that Flight 11 had not hit the WTC and was headed south for Washington, D.C. Thus, according to the 9/11 Commission, NORAD is never notified by the FAA about the hijacking of Flight 77, but accidentally learns about it at 9:34 a.m. (see 9:34 a.m. September 11, 2001). [9/11 Commission, 6/17/2004]

Entity Tags: Washington Dulles International Airport, Federal Aviation Administration, North American Aerospace Defense Command

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight AA 77, Key Day of 9/11 Events

Marcus Arroyo.Marcus Arroyo. [Source: Airport Press]An FAA regional manager mistakenly reports that a United Airlines plane has been hijacked, and it is soon discovered that the plane is still on the ground at Boston’s Logan Airport. [9/11 Commission, 10/8/2003 pdf file] Marcus Arroyo, the security division manager for the FAA’s eastern region, is in the command center on the fifth floor of the FAA building at New York’s JFK International Airport, responding to the attacks on the World Trade Center. [9/11 Commission, 10/24/2003 pdf file] He calls Mark Randol, the manager of the FAA’s Washington, DC, Civil Aviation Security Field Office, who is based at Washington Dulles International Airport. As Randol will later recall, Arroyo makes it clear to him that this is a terrorist attack and reports several hijackings. These hijackings include Flight 175 (the second plane to hit the WTC) and Flight 77 (which will hit the Pentagon at 9:37 a.m.). Arroyo also reports, erroneously, that another plane, United Airlines Flight 177, has been hijacked. Randol immediately instructs his staff members to find out all they can about these flights. By 9:45 a.m., they will have identified that Flight 77 had taken off from Dulles Airport, but are unable to confirm whether it has been hijacked. They also discover that United Airlines Flight 177 is in fact still on the ground at Logan Airport, being held at the gate there. [9/11 Commission, 10/8/2003 pdf file] The reason for Arroyo’s incorrect report of this plane being hijacked is unknown.

Entity Tags: Marcus Arroyo, Mark Randol

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight AA 77

Captain Craig Borgstrom.Captain Craig Borgstrom. [Source: US Air Force / Austin Knox]The three F-16 fighter jets ordered to scramble from Langley Air Force Base in Virginia (see 9:24 a.m. September 11, 2001) take off and, radar data will show, are airborne by 9:30 a.m. [North American Aerospace Defense Command, 9/18/2001; Christian Science Monitor, 4/16/2002; 9/11 Commission, 7/24/2004, pp. 27]
Delayed during Launch - Major Dean Eckmann will recall that, after receiving the scramble order, he and the two other pilots have “a pretty quick response time. I believe it was four to five minutes we were airborne from that point.” [BBC, 9/1/2002] According to the 1st Air Force’s book about 9/11, the three fighters are “given highest priority over all other air traffic at Langley Air Force Base” as they are launching. [Filson, 2003, pp. 63] But, according to author Lynn Spencer, in spite of this, the jets are delayed. As Eckmann is approaching the runway, he calls the control tower for clearance to take off, but the tower controller tells him, “Hold for an air traffic delay.” Air traffic controllers at the FAA’s Washington Center “have not had time to clear airliners out of the way for the northerly heading. Dozens of aircraft at various altitudes fill the jets’ route.” After having to wait two minutes, Eckmann complains: “We’re an active air scramble. We need to go now!” Finally, the tower controller tells him, “Roger, Quit flight is cleared for takeoff, 090 for 60,” meaning the fighters are to fly due east for 60 miles (see (9:30 a.m.) September 11, 2001).
Taking Off - The three jets launch 15 seconds apart, with Eckmann in front and the two other jets following. [Spencer, 2008, pp. 143-144] Pilot Craig Borgstrom will later recall, “[W]e took off, the three of us, and basically the formation we always brief on alert, we’ll stay in a two- to three-mile trail from the guy in front.” [Filson, 2003, pp. 63] According to the BBC, the pilots get a signal over their planes’ transponders, indicating an emergency wartime situation. [BBC, 9/1/2002]
Could Reach Washington before Pentagon Attack - F-16s have a maximum speed of 1,500 mph at high altitude, or 915 mph at sea level, so the three fighters could plausibly travel the 130 miles from Langley Air Force Base to Washington in just minutes. [Chant, 1987, pp. 404; Associated Press, 6/16/2000; USA Today, 9/16/2001; Washington Post, 9/16/2001 pdf file; US Air Force, 10/2007] Major General Larry Arnold, the commanding general of NORAD’s Continental US Region, will tell the 9/11 Commission, “I think if those aircraft had gotten airborne immediately, if we were operating under something other than peacetime rules, where they could have turned immediately toward Washington, DC, and gone into burner, it is physically possible that they could have gotten over Washington” before 9:37, when the Pentagon is hit. [9/11 Commission, 5/23/2003] Yet according to the 9/11 Commission, the jets are redirected east over the Atlantic Ocean and will be 150 miles from the Pentagon when it is hit (see 9:30 a.m.-9:37 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 27]
Conflicting Times - Some early news reports after 9/11 will say the Langley jets take off at the later time of 9:35 a.m. [Washington Post, 9/12/2001; CNN, 9/14/2001; Washington Post, 9/15/2001; CNN, 9/17/2001] But according to Colonel Alan Scott, the former vice commander of the Continental US NORAD Region, though the jets are airborne at 9:30, the report of this does not come down until 9:35, so this fact may account for the conflicting times. [9/11 Commission, 5/23/2003]

Entity Tags: Brad Derrig, Alan Scott, Craig Borgstrom, Dean Eckmann, Langley Air Force Base, Larry Arnold

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight AA 77, Key Day of 9/11 Events

According to an FAA report, between 9:25 a.m. and 9:30 a.m., air traffic controllers at the Terminal Radar Approach Control (TRACON) at Washington Dulles International Airport notice an unidentified blip, later identified to be Flight 77, on their radar screens. This is several minutes earlier than the 9/11 Commission will claim they notice it. [Federal Aviation Administration, 9/17/2001 pdf file; 9/11 Commission, 7/24/2004, pp. 9]
Plane Flying East at High Speed - The TRACON at Dulles Airport, which is about 22 miles west of the Pentagon, learned several minutes earlier that the FAA had lost contact with Flight 77. It then advised its controllers to look out for “primary targets” (see 9:21 a.m. September 11, 2001). [USA Today, 9/13/2001; Navy Times, 9/22/2001; 9/11 Commission, 8/26/2004, pp. 32] These are radar tracks that can still be viewed when a plane’s transponder has been turned off. [Salon, 9/10/2004] Several of the facility’s controllers now observe a primary radar target heading eastbound toward Washington at high speed, almost 500 miles per hour. Although the aircraft has no transponder signal to identify it, it is later determined to be Flight 77. [Federal Aviation Administration, 9/17/2001 pdf file; USA Today, 8/13/2002]
Conflicting Times - According to the 9/11 Commission Report, the Dulles TRACON controllers only notice this aircraft at 9:32 a.m. (see 9:32 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 9] The FAA report, which is published less than a week after 9/11, will state that its time of between 9:25 and 9:30 is “approximate, based on personnel statements from Dulles Terminal Radar Approach Control.” [Federal Aviation Administration, 9/17/2001 pdf file] But this earlier time will receive some corroboration from a report in USA Today, which states that the FAA’s Command Center is notified by a Dulles controller of the unidentified aircraft at “just before 9:30 a.m.” [USA Today, 8/13/2002] Furthermore, Transportation Secretary Norman Mineta, who is currently at the White House, will tell the 9/11 Commission that at “about 9:25 or 9:26” he overhears someone warning Vice President Dick Cheney of an aircraft approaching Washington (see (9:26 a.m.) September 11, 2001). [9/11 Commission, 5/23/2003] Radar evidence obtained by CBS News will show that “at 9:30 a.m.… radar tracked the plane as it closed to within 30 miles of Washington.” [CBS News, 9/21/2001]

Entity Tags: Washington Dulles International Airport, Federal Aviation Administration

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight AA 77

A number of fighter jets from Otis Air National Guard Base in Massachusetts that are out over the Atlantic Ocean on a training mission are notified of the first crash at the World Trade Center and then return to their base. The fighters belong to the 102nd Fighter Wing. [102nd Fighter Wing, 2001; 9/11 Commission, 1/7/2004 pdf file; Richard, 2010, pp. 13-14; Airman, 9/3/2011] According to most accounts, six of the unit’s F-15 fighters are taking part in the training mission. [102nd Fighter Wing, 2001; North American Aerospace Defense Command, 9/11/2001; Cape Cod Times, 9/11/2006; Spencer, 2008, pp. 155] But Major Martin Richard, one of the pilots involved, will write in a 2010 book that eight F-15s are taking part. [Richard, 2010, pp. 10]
Fighters Recalled for 'Possible Use' - The fighters took off from Otis Air Base at 9:00 a.m. for their “defensive counter-air” mission in an area of military training airspace over the Atlantic Ocean, southeast of Long Island, known as “Whiskey 105” (see (9:00 a.m.-9:24 a.m.) September 11, 2001). [9/11 Commission, 10/14/2003 pdf file; Airman, 9/3/2011] Following the second attack on the WTC at 9:03 a.m., commanders at Otis Air Base convened and decided to recall all aircraft out on training (see Shortly After 9:03 a.m. September 11, 2001). [Spencer, 2008, pp. 153-154] A member of staff at NORAD’s Northeast Air Defense Sector (NEADS) tells a colleague that the fighters in Whiskey 105 are being recalled to Otis for “possible use, so we’ve got more aircraft [on] standby.” [North American Aerospace Defense Command, 9/11/2001]
Controller Tells Fighters to Return to Base - The fighters are recalled to their base at around 9:25 a.m. [9/11 Commission, 10/14/2003 pdf file; 9/11 Commission, 1/7/2004 pdf file] Shortly after they arrive in Whiskey 105, Richard is called by an air traffic controller at the FAA’s Boston Center. [Cape Cod Times, 9/11/2006] Richard will later note that “for a controller to interrupt our training mission was out of the norm.” [Richard, 2010, pp. 13] According to Airman, the controller tells Richard: “There’s something going on in New York. I think you guys need to get back to your base.” [Airman, 9/3/2011] But Richard will recall that the controller says, “[A]n aircraft just crashed into the World Trade Center and I think you should return to base immediately.” Richard replies, “Copy,” meaning he understands. However, he will say: “I was a bit confused. I didn’t know the extent of the pandemonium residing just outside of our sterile training airspace.” [Richard, 2010, pp. 13]
Pilot Not Told Why Alert Jets Were Scrambled - Before taking off from Otis Air Base, Richard had seen the two of his unit’s fighters that are kept on “alert”—ready for immediate launch—taking off in response to the hijacked Flight 11 (see 8:46 a.m. September 11, 2001), but he had been unaware of why they were being scrambled (see (8:30 a.m.-8:59 a.m.) September 11, 2001). Therefore, Richard will recall, “When the FAA announced that the World Trade [Center] tower had been struck by an aircraft, I asked if this was why the alert pilots had been scrambled.” However, he will say, he “got no reply.” It is unclear whether the pilots on the training mission are informed of the aircraft hijackings at this time. Richard will recall, “[W]hen it came over the radio that it was a possible hijacking, it sure got our attention,” but he will not say when this radio communication occurs. [102nd Fighter Wing, 2001; Cape Cod Times, 9/11/2006]
Supervisor Tells Pilot to Get Back to Base - Richard hurriedly dials the radio frequency to contact Lieutenant Colonel Jon Treacy, his unit’s supervisor of flying, who controls flying operations from the ground. [Richard, 2010, pp. 13] Richard asks, “Do you need us back on base?” and Treacy replies, “Get back here as soon as you can.” [Cape Cod Times, 9/11/2006]
Fighters Have Too Much Fuel to Land - The fighters were split apart over the Whiskey 105 airspace for their training mission. Rather than spending time getting them back together, Richard orders the pilots to go back to base in flights of two jets. Furthermore, another problem will delay their return: the fighters all have too much fuel to be able to land. Therefore, Richard will write, “Rather than dump the fuel overboard, which would take upwards of six to nine minutes, we got together in twos and did some basic fighter maneuvering.” These maneuvers, which are done in full afterburner, are “the most expeditious way to get to landing weight.” As the pilots request clearance to fly out of Whiskey 105 and back to Otis Air Base, their radios become crowded with communications. Richard comments, “It sounds like we are at war.”
Pilots Told to Stay at Their Aircraft after Landing - The pilots still have little idea what is going on, so Richard contacts Treacy for an update. However, Treacy has nothing concrete to tell him and only says, “After you land, stay at your jets; we’ll run the classified packs out to you.” These “classified packs” fit into the leg pocket of a pilot’s g-suit, and include the classified codes and guidance pilots fly with when on alert. Richard will write, “In light of recent events, it seemed we had been drafted for alert duty.” [Richard, 2010, pp. 13-14]
Pilots Told to Prepare Fighters for Alert - The fighters arrive at Otis Air Base around 20 minutes after they are called back there, according to author Lynn Spencer. As they taxi in, the pilots receive an instruction over their radios from Treacy, who tells them, “Cock your jets for alert!” They have never received such an order before. It means that instead of parking and shutting down their aircraft, they must prepare them to be scrambled from the flight line, with all of the instruments, controls, and switches set ready for immediate takeoff orders. After doing as instructed, the pilots head into the operations building to find out what is happening. [Spencer, 2008, pp. 155] Most of the squadron personnel are huddled by the television in the break room, watching the coverage of the terrorist attacks. One of the life support technicians turns to Richard and says, “It’s a goddamn Tom Clancy novel!” Richard will comment, “It was obvious now that we were at war.” [Richard, 2010, pp. 14] A number of the fighters that come back from the training mission, which have no ordnance on them, will be armed and also refueled, ready to take off to protect US airspace. [102nd Fighter Wing, 2001] The first fighters to subsequently take off from Otis Air Base will launch at around 10:30 a.m. (see (10:30 a.m.) September 11, 2001 and (Shortly After 10:30 a.m.) September 11, 2001). [9/11 Commission, 10/14/2003 pdf file; Spencer, 2008, pp. 244-246]

Entity Tags: Jonathan T. Treacy, Boston Air Route Traffic Control Center, 102nd Fighter Wing, Martin Richard

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Training Exercises

According to the 9/11 Commission, the FAA Command Center advises FAA headquarters that American 77 is lost in Indianapolis flight control’s airspace, that Indianapolis has no primary radar track, and is looking for the aircraft. [9/11 Commission, 6/17/2004] When exactly the Command Center first learned that Flight 77 was lost is unclear. The earliest time reported by the 9/11 Commission is when an American Airlines employee mentioned it when calling the center at 9:16 a.m. (see 9:16 a.m.-9:18 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 24] American Airlines headquarters was notified of the loss of contact with Flight 77 before 9:00 a.m. (see 8:58 a.m. September 11, 2001), but had mistakenly thought this was the aircraft that hit the second WTC tower minutes later (see 9:08 a.m. September 11, 2001).

Entity Tags: Federal Aviation Administration, American Airlines

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight AA 77

According to his own account, counterterrorism “tsar” Richard Clarke, started a video teleconference from the White House’s Secure Video Conferencing Center, next to the Situation Room, at around 9:10 a.m.(see (9:10 a.m.) September 11, 2001). However, the 9/11 Commission says that logs indicate this conference beginning 15 minutes later than this. Included in the conference are the FBI, the CIA, the FAA, the departments of State, Justice, and Defense, and the White House shelter. The FAA and CIA join at 9:40 a.m. The 9/11 Commission says, “It is not clear to us that the video teleconference was fully under way before 9:37, when the Pentagon was struck.” Furthermore, it states: “We do not know who from Defense participated, but we know that in the first hour none of the personnel involved in managing the crisis did. And none of the information conveyed in the White House video teleconference, at least in the first hour, was being passed to the NMCC [in the Pentagon].” Clarke’s video teleconference is not connected into the area of the NMCC from where the crisis is being managed. Consequently, “the director of the operations team-who was on the phone with NORAD-did not have the benefit of information being shared on the video teleconference.” And, “when the Secretary [of Defense Rumsfeld] and Vice Chairman [of the Joint Chiefs of Staff Myers] later participated in the White House video teleconference, they were necessarily absent from the NMCC and unable to provide guidance to the operations team.” Clarke, however, gives a specific recollection of Myers speaking over video at 9:28, which is seemingly at odds with the 9/11 Commission’s account (see 9:28 a.m. September 11, 2001). One witness later recalls: “[It] was almost like there were parallel decision-making processes going on; one was a voice conference orchestrated by the NMCC… and then there was the [White House video teleconference].… [I]n my mind they were competing venues for command and control and decision-making.” [9/11 Commission, 7/24/2004]

Entity Tags: North American Aerospace Defense Command, Central Intelligence Agency, US Department of Justice, US Department of State, US Department of Defense, Federal Aviation Administration, Richard A. Clarke

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Richard Clarke, Donald Rumsfeld

According to the 9/11 Commission, the two fighters launched from Otis Air Force Base (see 8:46 a.m. September 11, 2001) arrive over Manhattan at this time, after exiting their holding pattern off the Long Island coast at 9:13 a.m. They then establish a combat air patrol (CAP) over New York. The commission bases this conclusion on its analysis of FAA radar data and interviews with the two Otis pilots. [9/11 Commission, 7/24/2004, pp. 24 and 460; 9/11 Commission, 8/26/2004, pp. 26 and 92] However, numerous eyewitnesses on the ground will report first noticing fighters over New York significantly later, more than an hour after the 9/11 Commission claims according to some accounts (see (9:45 a.m.-10:45 a.m.) September 11, 2001).

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, World Trade Center

Todd Lewis.Todd Lewis. [Source: NBC]After air traffic controllers at Washington Dulles International Airport notice an unidentified aircraft, later determined to be Flight 77, approaching Washington on their radar screens (see (Between 9:25 a.m. and 9:30 a.m.) September 11, 2001 and 9:32 a.m. September 11, 2001), they initially think it is a military fighter plane, due to its high speed and the way it is being flown. [ABC News, 10/24/2001; 9/11 Commission, 7/24/2004, pp. 9] Yet the alleged hijacker pilot of Flight 77 has been known for his poor flying skills. [Washington Post, 9/30/2001; New York Times, 5/4/2002]
Aircraft Performs Elaborate Maneuver - The Dulles controllers are unable to identify the plane because its transponder—which transmits identifying information about an aircraft to radar screens—has been turned off (see 8:56 a.m. September 11, 2001). [Washington Post, 9/11/2001; Washington Post, 9/12/2001] It is flying at almost 500 miles per hour while approaching Washington, and then performs a rapid downward spiral, “dropping the last 7,000 feet in two and a half minutes,” before hitting the Pentagon (see 9:34 a.m.- 9:37 a.m. September 11, 2001). [CBS News, 9/21/2001; USA Today, 8/13/2002]
Moving 'Like a Military Aircraft' - Controller Danielle O’Brien will later recall: “The speed, the maneuverability, the way that he turned, we all thought in the radar room, all of us experienced air traffic controllers, that that was a military plane. You don’t fly a 757 in that manner. It’s unsafe.” [ABC News, 10/24/2001] Another controller, Todd Lewis, will recall: “[N]obody knew that was a commercial flight at the time. Nobody knew that was American 77.… I thought it was a military flight. I thought that Langley [Air Force Base] had scrambled some fighters and maybe one of them got up there.… It was moving very fast, like a military aircraft might move at a low altitude.” [MSNBC, 9/11/2002]
Alleged Pilot 'Could Not Fly at All' - Yet many people who have met Hani Hanjour, the hijacker allegedly at the controls of Flight 77, considered him to be a very poor pilot (see October 1996-December 1997, 1998, February 8-March 12, 2001, and (April-July 2001)). Just a month previously, an airport refused to rent him a single-engine Cessna plane because instructors there found his flying skills so weak (see Mid-August 2001). [Gazette (Greenbelt), 9/21/2001; Newsday, 9/23/2001] And an employee at a flight school Hanjour attended earlier in the year will later comment: “I’m still to this day amazed that he could have flown into the Pentagon. He could not fly at all” (see January-February 2001). [New York Times, 5/4/2002]

Entity Tags: Hani Hanjour, Todd Lewis, Danielle O’Brien, Washington Dulles International Airport

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight AA 77


Ted Olson.
Ted Olson. [Source: US Justice Department]Theodore (Ted) Olson, the Justice Department’s Solicitor General, calls the Justice Department’s control center to relate his wife Barbara’s call from Flight 77. Accounts vary whether the Justice Department already knows of the hijack or not. [Washington Post, 9/12/2001; Channel 4 News (London), 9/13/2001; New York Times, 9/15/2001] Olson merely says, “They just absorbed the information. And they promised to send someone down right away.” He assumes they then “pass the information on to the appropriate people.” [Hannity & Colmes, 9/14/2001]

Entity Tags: Theodore (“Ted”) Olson, US Department of Justice

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight AA 77, Alleged Passenger Phone Calls

According to some accounts, Vice President Dick Cheney is in the Presidential Emergency Operations Center (PEOC) below the White House by this time, along with Transportation Secretary Norman Mineta and others. Mineta will recall that, while a suspicious plane is heading toward Washington, an unidentified young man comes in and says to Cheney, “The plane is 50 miles out.” Mineta confers with acting FAA Deputy Administrator Monte Belger, who is at the FAA’s Washington headquarters. Belger says to him: “We’re watching this target on the radar, but the transponder’s been turned off. So we have no identification.” According to Mineta, the young man continues updating the vice president, saying, “The plane is 30 miles out,” and when he gets down to “The plane is 10 miles out,” asks, “Do the orders still stand?” In response, Cheney “whipped his neck around and said, ‘Of course the orders still stand. Have you heard anything to the contrary?’” Mineta will say that, “just by the nature of all the events going on,” he infers that the order being referred to is a shootdown order. Nevertheless, Flight 77 continues on and hits the Pentagon. [BBC, 9/1/2002; ABC News, 9/11/2002; 9/11 Commission, 5/23/2003; 9/11 Commission, 5/23/2003; St. Petersburg Times, 7/4/2004] However, the 9/11 Commission will later claim the plane heading toward Washington is only discovered by the Dulles Airport air traffic control tower at 9:32 a.m. (see 9:32 a.m. September 11, 2001). But earlier accounts, including statements made by the FAA and NORAD, will claim that the FAA notified the military about the suspected hijacking of Flight 77 at 9:24 a.m., if not before (see (9:24 a.m.) September 11, 2001). The FBI’s Washington Field Office was also reportedly notified that Flight 77 had been hijacked at about 9:20 a.m. (see (9:20 a.m.) September 11, 2001). The 9/11 Commission will further contradict Mineta’s account saying that, despite the “conflicting evidence as to when the vice president arrived in the shelter conference room [i.e., the PEOC],” it has concluded that he only arrived there at 9:58 a.m. [9/11 Commission, 6/17/2004] According to the Washington Post, the discussion between Cheney and the young aide over whether “the orders” still stand occurs later than claimed by Mineta, and is in response to Flight 93 heading toward Washington, not Flight 77. [Washington Post, 1/27/2002]

Entity Tags: Richard (“Dick”) Cheney, Monte Belger, Norman Mineta

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight AA 77, Flight UA 93, Dick Cheney, Key Day of 9/11 Events, All Day of 9/11 Events, Flight AA 77, Flight UA 93, Dick Cheney, Key Day of 9/11 Events, All Day of 9/11 Events, Flight AA 77, Flight UA 93, Dick Cheney, Key Day of 9/11 Events, All Day of 9/11 Events, Flight AA 77, Flight UA 93, Dick Cheney, Key Day of 9/11 Events


FAA Administrator Jane Garvey.
FAA Administrator Jane Garvey. [Source: FAA]Time magazine later reports that Jane Garvey, head of the FAA, “almost certainly after getting an okay from the White House, initiate[s] a national ground stop, which forbids takeoffs and requires planes in the air to get down as soon as is reasonable. The order, which has never been implemented since flying was invented in 1903, applie[s] to virtually every single kind of machine that can takeoff—civilian, military, or law enforcement.” Military and law enforcement flights are allowed to resume at 10:31 a.m. (see 10:31 a.m. September 11, 2001) A limited number of military flights—the FAA will not reveal details—are allowed to fly during this ban. [Time, 9/14/2001] Garvey later calls it “a national ground stop… that prevented any aircraft from taking off.” [US Congress. House. Committee On Transportation And Infrastructure, 9/21/2001] Transportation Secretary Norman Mineta later says he was the one to give the order: “As soon as I was aware of the nature and scale of the attack, I called from the White House to order the air traffic system to land all aircraft, immediately and without exception.” [US Congress. Senate. Committee on Commerce, Science and Transportation, 9/20/2001] According to Mineta, “At approximately 9:45… I gave the FAA the final order for all civil aircraft to land at the nearest airport as soon as possible.” [9/11 Commission, 5/23/2003] At the time, 4,452 planes are flying in the continental US. A later account states that Ben Sliney, the FAA’s National Operations Manager, makes the decision without consulting his superiors, like Jane Garvey, first. It would be remarkable if Sliney was the one to make the decision, because 9/11 is Sliney’s first day on the job as National Operations Manager, “the chess master of the air traffic system.” [USA Today, 8/13/2002] When he accepted the job a couple of months earlier, he had asked, “What is the limit of my authority?” The man who had promoted him replied, “Unlimited.” [USA Today, 8/13/2002] Yet another account, by Linda Schuessler, manager of tactical operations at the FAA Command Center where Sliney was located, says, “… it was done collaboratively… All these decisions were corporate decisions. It wasn’t one person who said, ‘Yes, this has got to get done.’” [Aviation Week and Space Technology, 12/17/2001] About 500 planes land in the next 20 minutes, and then much more urgent orders to land are issued at 9:45 a.m. (see (9:45 a.m.) September 11, 2001). [Time, 9/14/2001; US Congress. House. Committee On Transportation And Infrastructure, 9/21/2001; Newsday, 9/23/2001; Aviation Week and Space Technology, 6/3/2002; USA Today, 8/13/2002; USA Today, 8/13/2002; Associated Press, 8/21/2002; Newsday, 9/10/2002]

Entity Tags: Jane Garvey, Ben Sliney, Norman Mineta, Federal Aviation Administration, Linda Schuessler

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events

Flight 93 makes its last normal communication with air traffic control before being hijacked, acknowledging a routine radio transmission from the FAA’s Cleveland Center. [9/11 Commission, 7/24/2004, pp. 28] Flight 93 checked in with the Cleveland Center a couple of minutes earlier (see 9:24 a.m.-9:25 a.m. September 11, 2001). At 9:27, the Cleveland controller, John Werth, alerts it to another aircraft 12 miles away and to its right, at 37,000 feet: “United 93, that traffic for you is one o’clock, 12 miles east, bound three-seven-zero.” Seconds later, Flight 93 responds, “Negative contact, we’re looking, United 93.” Less than a minute after this, the hijackers appear to enter Flight 93’s cockpit (see (9:28 a.m.) September 11, 2001). [Gregor, 12/21/2001 pdf file; Longman, 2002, pp. 69; CBS News, 9/10/2006]

Entity Tags: John Werth, Cleveland Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight UA 93

The FAA’s Boston Center contacts NORAD’s Northeast Air Defense Sector (NEADS) and reports that another aircraft, Delta Air Lines Flight 1989, is missing. [9/11 Commission, 5/23/2003; 9/11 Commission, 6/17/2003; 9/11 Commission, 2004] Why the Boston Center does this is unclear, since Delta 1989 is currently being handled by the FAA’s Cleveland Center, not the Boston Center. [USA Today, 8/13/2002; 9/11 Commission, 7/24/2004, pp. 10] And, according to the 9/11 Commission, Delta 1989 “never turned off its transponder,” so it should still be clearly visible on radar. [9/11 Commission, 7/24/2004, pp. 16, 28] Twelve minutes later, at 9:39, Boston Center will call NEADS and incorrectly tell it that Delta 1989 is a possible hijack (see 9:39 a.m. September 11, 2001). [9/11 Commission, 2004; Vanity Fair, 8/1/2006]

Entity Tags: Boston Air Route Traffic Control Center, Northeast Air Defense Sector

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events

Brent Scowcroft.Brent Scowcroft. [Source: Publicity photo]An E-4B National Airborne Operations Center (NAOC) takes off from Andrews Air Force Base, just outside Washington, DC. The E-4B is a militarized version of a Boeing 747. Its purpose is to provide the president, vice president, and Joint Chiefs of Staff with an airborne command center that could be used to execute war plans and coordinate government operations during a national emergency. The E-4B taking off from Andrews, which has the call sign “Word 31,” is carrying civilian and military officials, and is launched in order to participate in a previously scheduled military exercise, according to journalist and author Dan Verton. [Federal Aviation Administration, 9/11/2001 pdf file; Verton, 2003, pp. 143-144; 9/11 Commission, 2/17/2004; NET Nebraska, 9/2/2011] This exercise would be Global Guardian, which is being conducted by the US Strategic Command (Stratcom) to test its ability to fight a nuclear war (see 8:30 a.m. September 11, 2001). Two other E-4Bs are also participating in Global Guardian today (see Before 9:00 a.m. September 11, 2001). [Omaha World-Herald, 2/27/2002]
Plane Ends Participation in Exercise after Taking Off - The E-4B taking off from Andrews Air Force Base is supposed to be using and testing its sophisticated technology and communications equipment for the exercise. It has “only just taken off” at the time the Pentagon is hit—9:37 a.m.—according to Verton. [Verton, 2003, pp. 144] But the flight tracking strip from Andrews will record it as having taken off at 9:27 a.m., 10 minutes before the Pentagon is hit. [Federal Aviation Administration, 9/11/2001 pdf file; 9/11 Commission, 2/17/2004] The crew will later be informed that after the plane launches, it flies “right over the top of the aircraft that eventually impacted the Pentagon.” [Flying K, 9/7/2012 pdf file] After taking off, the E-4B is “immediately ordered to cease the military exercise it was conducting and prepare to become the actual National Airborne Operations Center,” Verton will write. [Verton, 2003, pp. 144] (Global Guardian was reportedly put on pause at 9:11 a.m. (see 9:11 a.m. September 11, 2001), but it is not formally terminated until 10:44 a.m. (see (10:44 a.m.) September 11, 2001). [Bombardier, 9/8/2006 pdf file] ) The plane then converts “on the fly from exercise status to real-world crisis management.” [Verton, 2003, pp. 150]
Plane Flies Former National Security Adviser to Base in Nebraska - Former National Security Adviser Brent Scowcroft and his staff are on the E-4B, which will fly them to Offutt Air Force Base in Nebraska (see (Shortly After 9:03 a.m.) September 11, 2001). [Flying K, 9/7/2012 pdf file] The original plan had been for the aircraft to take them to Offutt to observe the Global Guardian exercise today. [Omaha World-Herald, 2/27/2002] After reaching the base, the E-4B will take off again and resume its airborne operations. [Flying K, 9/7/2012 pdf file] Minutes after the Pentagon is attacked, an unidentified four-engine jet plane will be seen circling above the White House (see (9:41 a.m.-9:42 a.m.) September 11, 2001). CNN will suggest this is an E-4B, so it is possible it is “Word 31.” [CNN, 9/12/2007] Another E-4B, with the call sign “Venus 77,” will take off from Andrews Air Force Base at around 9:45 a.m. (see (9:45 a.m.) September 11, 2001). [Federal Aviation Administration, 9/11/2001 pdf file; 9/11 Commission, 2/17/2004; Farmer, 2009, pp. 206]

Entity Tags: E-4B National Airborne Operations Center, Global Guardian, Brent Scowcroft

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Training Exercises, All Day of 9/11 Events, Training Exercises

Gordon England.Gordon England. [Source: US Department of Defense]Secretary of the Navy Gordon England is unable to communicate with colleagues on the ground while he is being flown from Texas to Washington, DC. England, the Navy’s top civilian official, traveled to Fort Worth, Texas, the previous evening to give a speech to the Navy League. When the terrorist attacks began this morning, he was getting ready to fly back to Washington. Initially, however, the Navy plane he was going to travel on was grounded. [CNN, 10/16/2001; American Forces Press Service, 9/7/2006] (The FAA ordered a ground stop to prevent any aircraft taking off across the US at around 9:26 a.m. (see (9:26 a.m.) September 11, 2001). [US Congress. House. Committee On Transportation And Infrastructure, 9/21/2001; 9/11 Commission, 7/24/2004, pp. 25] ) But after a “short period,” England will later recall, the Navy secretary and his companions “got clearance to come back to Washington.” While they are flying to the capital, however, they are unable to communicate with their colleagues on the ground. When he is asked about the flight, England will recall, “Well, of course, we didn’t have any communications.” England and his companions consequently have little knowledge of what the attacks involved. “We didn’t know what was happening,” England will say. “Literally just knew some of the things that happened, knew that something had been hit in Washington, but didn’t know until we were airborne that it had been the Pentagon.” England only learns more about what has happened when his plane lands. “I really didn’t hear much until we got on the ground,” he will say. Why England and those with him have these communication problems is unknown. After arriving in Washington, England joins colleagues of his at the Naval Criminal Investigative Service headquarters, where the Navy has set up a temporary headquarters (see After 9:37 a.m. September 11, 2001). [CNN, 10/16/2001; Goldberg et al., 2007, pp. 133] Other senior US government officials also have trouble making and receiving communications while the attacks are taking place this morning, and in the following hours (see (After 8:55 a.m.) September 11, 2001). These officials include President Bush (see (9:34 a.m.-11:45 a.m.) September 11, 2001), Secretary of State Colin Powell (see (12:30 p.m.-7:30 p.m.) September 11, 2001), CIA Director George Tenet (see (8:55 a.m.-9:15 a.m.) September 11, 2001), and House Speaker Dennis Hastert (see (9:04 a.m.-9:45 a.m.) September 11, 2001). [Telecom News, 2002 pdf file; Hastert, 2004, pp. 6; Canadian Broadcasting Corporation, 9/10/2006; Tenet, 2007, pp. 162]

Entity Tags: Gordon England

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events

Tom Burnett.
Tom Burnett. [Source: Family photo]Tom Burnett, a passenger on Flight 93, calls his wife Deena Burnett at their home in San Ramon, California. [Longman, 2002, pp. 106-107] She looks at the caller ID and recognizes the number as being that of his cell phone. She asks him if he is OK, and he replies: “No, I’m not. I’m on an airplane that’s been hijacked.” He says, “They just knifed a guy,” and adds that this person was a passenger. [Burnett and Giombetti, 2006, pp. 61] (According to journalist and author Jere Longman, this would likely have been Mark Rothenberg in seat 5B; Burnett was assigned seat 4B. Rothenberg is the only first class passenger who does not make a call from the flight. [Longman, 2002, pp. 107] ) Deena asks, “Are you in the air?” She later recalls, “I didn’t understand how he could be calling me on his cell phone from the air.” According to Deena Burnett, Tom continues: “Yes, yes, just listen. Our airplane has been hijacked. It’s United Flight 93 from Newark to San Francisco. We are in the air. The hijackers have already knifed a guy. One of them has a gun. They’re telling us there’s a bomb on board. Please call the authorities.” [Burnett and Giombetti, 2006, pp. 61] (However, the 9/11 Commission will later conclude that the hijackers did not possess a gun, as Tom Burnett apparently claims here (see 9:27 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 13] ) At the end of the call, which lasts just seconds, Tom says he will call back and then hangs up. [Burnett and Giombetti, 2006, pp. 62] Deena does not have time to tell him about the planes crashing into the World Trade Center. [Sacramento Bee, 9/11/2002] But she writes down everything he tells her. [Burnett and Giombetti, 2006, pp. 62] She notes the call having occurred at 9:27 a.m. [Longman, 2002, pp. 107] Yet, the 9/11 Commission will later conclude that the hijacker takeover of Flight 93 does not occur until a minute later, at 9:28 (see (9:28 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 38] Deena later wonders if her husband made this call before the hijackers took control of the cockpit, as he’d spoken quietly and quickly, as if he were being watched. He has an ear bud and a mouthpiece attached to a cord that hangs over his shoulder, which may have enabled him to use his phone surreptitiously. [Longman, 2002, pp. 107] According to Deena Burnett’s account, this is the first of four calls Tom makes to her from Flight 93, all or most of which he makes using his cell phone. [Federal Bureau of Investigation, 9/11/2001 pdf file; Associated Press, 9/13/2001; Burnett and Giombetti, 2006, pp. 75] However, a summary of passenger phone calls presented at the 2006 Zacarias Moussoui trial will state that Burnett makes only three calls from the plane; uses an Airfone, not his cell phone; and makes his frst call at 9:30, not 9:27 (see 9:30 a.m.-9:45 a.m. September 11, 2001). [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006, pp. 9-10 pdf file] This is the first of over 30 phone calls made by passengers from Flight 93. [MSNBC, 7/30/2002]

Entity Tags: Mark Rothenberg, Deena Burnett, Tom Burnett

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight UA 93, Alleged Passenger Phone Calls, All Day of 9/11 Events, Flight UA 93, Alleged Passenger Phone Calls

According to Deena Burnett, when her husband Tom Burnett first calls her from Flight 93 (see 9:27 a.m. September 11, 2001), he mentions that one of the plane’s hijackers has a gun. [Longman, 2002, pp. 107; San Francisco Chronicle, 4/21/2002; Sacramento Bee, 9/11/2002] She will recall him telling her: “The hijackers have already knifed a guy. One of them has a gun. They’re telling us there’s a bomb on board.” [Burnett and Giombetti, 2006, pp. 61] However, contradicting this account, the 9/11 Commission will conclude that the Flight 93 hijackers do not possess a gun. It will state: “[N]one of the other callers [from Flight 93] reported the presence of a firearm. One recipient of a call from the aircraft recounted specifically asking her caller whether the hijackers had guns. The passenger replied that he did not see one. No evidence of firearms or of their identifiable remains was found at the aircraft’s crash site, and the cockpit voice recorder gives no indication of a gun being fired or mentioned at any time. We believe that if the hijackers had possessed a gun, they would have used it in the flight’s last minutes as the passengers fought back.” [9/11 Commission, 7/24/2004, pp. 13] News reports shortly after 9/11 and later in 2001 will mention Tom Burnett describing the hijackers having knives and claiming to have a bomb, but say nothing about him referring to a hijacker with a gun. [San Francisco Chronicle, 9/12/2001; Los Angeles Times, 9/13/2001; San Francisco Chronicle, 9/17/2001; Newsweek, 12/3/2001] According to notes of her initial interview with the FBI (see (12:30 p.m.) September 11, 2001), Deena Burnett tells the investigators that her husband described to her a passenger being knifed and the hijackers claiming to have a bomb. But the notes will make no mention of her saying she was told about a hijacker possessing a gun. [Federal Bureau of Investigation, 9/11/2001 pdf file] And Deena apparently does not mention any gun in early interviews with the press, saying only: “[My husband] said, ‘I’m on the airplane, the airplane that’s been hijacked, and they’ve already knifed a guy. They’re saying they have a bomb. Please call the authorities.’” [Associated Press, 9/12/2001; CNN, 9/15/2001] But she will later state: “He told me one of the hijackers had a gun. He wouldn’t have made it up. Tom grew up around guns. He was an avid hunter and we have guns in our home. If he said there was a gun on board, there was.” [London Times, 8/11/2002]

Entity Tags: Tom Burnett, Deena Burnett, 9/11 Commission

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight UA 93, Alleged Passenger Phone Calls

According to journalist and author Jere Longman, “On all phone calls made from [Flight 93], passengers reported seeing only three hijackers. Not a single caller reported four hijackers.” [Longman, 2002, pp. 120] (As an exception, one article in the Pittsburgh Post-Gazette claims that passenger Todd Beamer describes four hijackers; however, other reports say he describes only three (see 9:45 a.m.-9:58 a.m. September 11, 2001). [Pittsburgh Post-Gazette, 10/28/2001] ) Yet the official claim is that there are four hijackers on this plane. [Federal Bureau of Investigation, 9/27/2001; 9/11 Commission, 7/24/2004, pp. 4] Some family members of the passengers and crew will later be suspicious that one of the hijackers was in the plane’s cockpit from takeoff (see 9:16 a.m. September 11, 2001). However, according to Longman, “Investigators, pilots, flight attendants and United officials tended to discount this theory.… Paperwork would have to be filled out in advance if an observer requested to sit in the cockpit. No request was made for Flight 93, United officials later reported.… Flight 93 was hijacked approximately forty-five minutes after it left Newark. Other pilots agreed that Captain Dahl likely would have requested that any observer return to his regular seat by that time.” [Longman, 2002, pp. 120] The 9/11 Commission’s explanation for the reports of three hijackers instead of four is that Ziad Jarrah, “the crucial pilot-trained member of [the hijacker’s] team, remained seated and inconspicuous until after the cockpit was seized; and once inside, he would not have been visible to the passengers.” [9/11 Commission, 7/24/2004, pp. 12]

Entity Tags: Jere Longman

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight UA 93, Alleged Passenger Phone Calls

Stacey Taylor.Stacey Taylor. [Source: NBC News]Cleveland flight controller Stacey Taylor has been warned to watch transcontinental flights heading west for anything suspicious. She later recalls, “I hear one of the controllers behind me go, ‘Oh, my God, oh my God,’ and he starts yelling for the supervisor. He goes, ‘What is this plane doing? What is this plane doing?’ I wasn’t that busy at the time, and I pulled it up on my screen and he was climbing and descending and climbing and descending, but very gradually. He’d go up 300 feet, he’d go down 300 feet. And it turned out to be United 93.” (Note the time of this incident is not specified, but presumably it is prior to when Cleveland controllers note Flight 93 descends 700 feet at 9:29 a.m. [MSNBC, 9/11/2002]

Entity Tags: Cleveland Air Route Traffic Control Center, Stacey Taylor

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight UA 93

The 9/11 Commission will later conclude that the four hijackers take over Flight 93 at 9:28 a.m., one minute after the plane’s crew made their last communication with the FAA’s Cleveland Center (see 9:27 a.m. September 11, 2001). According to the Commission, the hijackers “wielded knives (reported by at least five callers); engaged in violence, including stabbing (reported by at least four callers and indicated by the sounds of the cockpit struggle transmitted over the radio); relocated the passengers to the back of the plane (reported by at least two callers); threatened use of a bomb, either real or fake (reported by at least three callers); and engaged in deception about their intentions (as indicated by the hijacker’s radio transmission received by FAA air traffic control).” Flight 93 suddenly drops 685 feet in the space of just 30 seconds, and the Cleveland Center hears two suspicious radio transmissions from its cockpit (see (9:28 a.m.) September 11, 2001). However, the 9/11 Commission will add, “While this appears to show the exact time that the hijackers invaded the cockpit, we have found no conclusive evidence to indicate precisely when the terrorists took over the main cabin or moved passengers seated in the first-class cabin back to coach.” The four hijackers waited about 46 minutes after takeoff before beginning their takeover of Flight 93. [9/11 Commission, 8/26/2004, pp. 38-39] Yet, the Commission claims, when alleged hijacker ringleader Mohamed Atta met with fellow Hamburg cell member Ramzi bin al-Shibh in Spain about two months earlier (see July 8-19, 2001), he’d said that the “best time [for the hijackers] to storm the cockpit would be about 10-15 minutes after takeoff, when the cockpit doors typically were opened for the first time.” [9/11 Commission, 7/24/2004, pp. 245] The Commission will state, “We were unable to determine why [the Flight 93 hijackers] waited so long.” [9/11 Commission, 8/26/2004, pp. 39] The long wait is particularly notable, considering that Flight 93 had already been significantly delayed before taking off from Newark Airport (see 8:01 a.m. September 11, 2001). In fact, in an early timeline, Pentagon officials will state the hijacking occurred significantly earlier, at around 9:16, and in 2003, NORAD officials repeat this claim (see 9:16 a.m. September 11, 2001). [CNN, 9/17/2001; 9/11 Commission, 5/23/2003]

Entity Tags: 9/11 Commission

Timeline Tags: Complete 911 Timeline

Category Tags: Key Day of 9/11 Events, All Day of 9/11 Events, Flight UA 93

Jason Dahl.Jason Dahl. [Source: Publicity photo]According to the 9/11 Commission, less than a minute after Flight 93 acknowledged a routine radio transmission from the FAA’s Cleveland Center (see 9:27 a.m. September 11, 2001), John Werth—the controller handling the flight—and pilots of other aircraft in the vicinity of Flight 93 hear “a radio transmission of unintelligible sounds of possible screaming or a struggle from an unknown origin.” [Federal Aviation Administration, 9/11/2001; 9/11 Commission, 6/17/2004; CBS News, 9/10/2006] Someone, presumably Flight 93’s pilot Jason Dahl, is overheard by controllers as he shouts, “Mayday!” [New York Times, 7/22/2004] Seconds later, the controller responds, “Somebody call Cleveland?” Then there are more sounds of screaming and someone yelling, “Get out of here, get out of here.” [Toronto Sun, 9/16/2001; Newsweek, 9/22/2001; Observer, 12/2/2001; MSNBC, 7/30/2002; 9/11 Commission, 6/17/2004] Then the voices of the hijackers can be heard talking in Arabic. The words are later translated to show they are talking to each other, saying, “Everything is fine.” [Newsweek, 12/3/2001] Later, passenger phone calls will describe two dead or injured bodies just outside the cockpit; presumably these are the two pilots. [New York Times, 7/22/2004]

Entity Tags: Cleveland Air Route Traffic Control Center, John Werth, 9/11 Commission, Jason Dahl

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight UA 93, Key Day of 9/11 Events

CNN quotes the Associate Press as reporting that a US official believes the attacks are believed to have been carried out by terrorists. [Ottawa Citizen, 9/11/2001]

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events

According to his own account, during a video conference with top officials that he is directing, counterterrorism “tsar” Richard Clarke asks acting Joint Chiefs of Staff Chairman Richard Myers, “I assume NORAD has scrambled fighters and AWACS. How many? Where?” Myers, who is at the Pentagon, replies, “Not a pretty picture, Dick. We are in the middle of Vigilant Warrior, a NORAD exercise, but… Otis has launched two birds toward New York. Langley is trying to get two up now [toward Washington]. The AWACS are at Tinker and not on alert.” Vigilant Warrior may be a mistaken reference to either the on-going war game Vigilant Guardian, or perhaps another exercise called Amalgam Warrior (see 9:28 a.m. September 11, 2001). Otis Air National Guard Base is in Massachusetts, 188 miles east of New York City; Langley is in Virginia, 129 miles south of Washington; Tinker Air Force Base is in Oklahoma. Clarke asks, “Okay, how long to CAP [combat air patrol] over DC?” Myers replies, “Fast as we can. Fifteen minutes?” [Clarke, 2004, pp. 5] The first fighters don’t reach Washington until perhaps more than 30 minutes later (see (Between 9:49 a.m. and 11:00 a.m.) September 11, 2001). However, this account—or at least the time Clarke alleges the conversation occurs—is contradicted by Myers himself and Senator Max Cleland (D-GA). Myers claims he has been at a meeting on Capitol Hill with Cleland since about 9:00 a.m., and does not arrive back at the Pentagon until after it is hit, which is at 9:37 a.m. [American Forces Press Service, 10/23/2001; MSNBC, 9/11/2002; CNN, 4/15/2003; American Forces Press Service, 9/8/2006] Cleland confirms the existence of this meeting, and claims that Myers is with him until around the time of the Pentagon attack. [CNN, 11/20/2001; Atlanta Journal-Constitution, 6/16/2003] (There are, though, some inconsistencies in Myers and Cleland’s accounts of this period—see (Shortly After 9:03 a.m.) September 11, 2001).

Entity Tags: Vigilant Warrior, Vigilant Guardian, Otis Air National Guard Base, Richard B. Myers, North American Aerospace Defense Command, Richard A. Clarke, Amalgam Warrior, Max Cleland

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Richard Clarke

According to former counterterrorism “tsar” Richard Clarke, around this time the acting Chairman of the Joint Chiefs of Staff Richard Myers speaks to him via video link (see 9:28 a.m. September 11, 2001). During their conversation, Myers mentions, “We are in the middle of Vigilant Warrior, a NORAD exercise.” [Clarke, 2004, pp. 5] However, no other references have been found to this exercise, “Vigilant Warrior.” Considering that exercise terms are “normally an unclassified nickname,” [Chairman of the Joint Chiefs of Staff, 4/23/1998 pdf file] this is perhaps a little odd. Could Richard Clarke have mistakenly been referring to the Vigilant Guardian exercise (see (6:30 a.m.) September 11, 2001), which is taking place on 9/11? According to a later news report though, NORAD confirms that “it was running two mock drills on Sept. 11 at various radar sites and Command Centers in the United States and Canada,” one of these being Vigilant Guardian. [New Jersey Star-Ledger, 12/5/2003] If this is correct then there must be another NORAD exercise on 9/11. If not “Vigilant Warrior,” a possibility is that the exercise referred to by Richard Clarke is in fact “Amalgam Warrior,” which is a NORAD-sponsored, large-scale, live-fly air defense and air intercept field training exercise. Amalgam Warrior usually involves two or more NORAD regions and is held twice yearly, in the spring for the West Coast and in the autumn for the East Coast. [US Congress, n.d.; Airman, 1/1996; Arkin, 2005, pp. 254; GlobalSecurity (.org), 4/27/2005] Is it possible that in 2001 the East Coast Amalgam Warrior is being held earlier than usual (like Global Guardian (see 8:30 a.m. September 11, 2001)) and is taking place on 9/11? In support of this possibility is a 1997 Defense Department report that describes the Stratcom exercise Global Guardian, saying it “links with other exercise activities sponsored by the Chairman, Joint Chiefs of Staff, and the Unified Commands.” The exercises it links with are Crown Vigilance (an Air Combat Command exercise), Apollo Guardian (a US Space Command exercise), and—significantly—the NORAD exercises Vigilant Guardian and Amalgam Warrior. [US Department of Defense, 5/1997; GlobalSecurity (.org), 4/27/2005] Since in 2001, Vigilant Guardian (see (6:30 a.m.) September 11, 2001) is occurring the same time as Global Guardian, might Amalgam Warrior be as well? In his book Code Names, William Arkin says that Amalgam Warrior is “sometimes combined with Global Guardian.” [Arkin, 2005, pp. 254] Amalgam Warrior tests such activities as tracking, surveillance, air interception, employing rules of engagement, attack assessment, electronic warfare, and counter-cruise-missile operations. A previous Amalgam Warrior in 1996 involved such situations as tracking unknown aircraft that had incorrectly filed their flight plans or wandered off course, in-flight emergencies, terrorist aircraft attacks, and large-scale bomber strike missions. Amalgam Warrior 98-1 was NORAD’s largest ever exercise and involved six B-1B bombers being deployed to Eielson Air Force Base, Alaska, to act as an enemy threat by infiltrating the aerial borders of North America. [Airman, 1/1996; Arkin, 2005, pp. 254; GlobalSecurity (.org), 4/27/2005] Another Amalgam Warrior in fall 2000 similarly involved four B-1 bombers acting as enemy forces trying to invade Alaska, with NORAD going from tracking the unknown aircraft to sending up “alert” F-15s in response. [Eielson News Service, 10/27/2000; Associated Press, 10/29/2000] If either one (or both) of these exercises ending with the name “Warrior” is taking place on 9/11, this could be very significant, because the word “Warrior” indicates that the exercise is a Joint Chiefs of Staff-approved, Commander in Chief, NORAD-sponsored field training exercise. [North American Aerospace Defense Command, 8/25/1989] Real planes would be pretending to be threats to the US and real fighters would be deployed to defend against them.

Entity Tags: US Department of Defense, Vigilant Warrior, North American Aerospace Defense Command, Ellington Air National Guard Base, Amalgam Warrior, Richard A. Clarke, Richard B. Myers, Vigilant Guardian

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Training Exercises

A Delta Air Lines Boeing 767, the same kind of aircraft as Delta 1989.A Delta Air Lines Boeing 767, the same kind of aircraft as Delta 1989. [Source: Public domain]The FAA’s Cleveland Center incorrectly concludes that Delta Air Lines Flight 1989 has been hijacked, but accounts will conflict over how it comes to this conclusion. [USA Today, 8/13/2002; Spencer, 2008, pp. 167] Delta 1989, a Boeing 767, is currently in the sector of airspace being monitored by Cleveland Center air traffic controller John Werth. [9/11 Commission, 10/2/2003 pdf file; USA Today, 9/11/2008] It is flying west over Pennsylvania, approaching the Ohio border, and is about 25 miles behind Flight 93. FBI agents suspected Delta 1989 might be the next plane to be hijacked and called the Cleveland Center after the second attack on the World Trade Center, with the warning to watch this flight (see Shortly After 9:03 a.m. September 11, 2001). [USA Today, 8/13/2002] A supervisor at the center told Werth to keep an eye on the flight because, as Werth will later recall, “he was a suspected hijacking because he had taken off from Boston at approximately the same time as” the first two hijacked aircraft, Flights 11 and 175. [9/11 Commission, 10/1/2003 pdf file; USA Today, 9/11/2008]
Controllers Hear Suspicious Communications - When, at 9:28, Werth hears the sound of screaming (subsequently determined to have come from Flight 93) over the radio (see (9:28 a.m.) September 11, 2001), he is unsure which of seven or eight possible aircraft it is coming from. The radio frequency is put on the speaker so other controllers can hear it, and they subsequently make out the words, “get out of here.” [9/11 Commission, 10/1/2003 pdf file; 9/11 Commission, 7/24/2004, pp. 11, 28]
Controllers Think Delta 1989 Is Hijacked - According to USA Today, when Cleveland Center controllers then hear a voice with a heavy accent over the radio, saying “Ladies and gentlemen: Here the captain.… We have a bomb on board” (see (9:32 a.m.) September 11, 2001), they mistakenly think it is coming from Delta 1989, not Flight 93. They suspect the flight has been hijacked, and start informing their chain of command. “Officials at Cleveland Center rush word to Washington: Hijackers have another flight. At the Federal Aviation Administration’s Command Center in Herndon, Virginia, Delta Flight 1989 joins a growing list of suspicious jets.” [USA Today, 8/13/2002; 9/11 Commission, 7/24/2004, pp. 12]
Werth Decides Hijacked Aircraft Is Flight 93 - Werth then calls all of the aircraft in his sector, and Flight 93 is the only one that does not respond. He also sees Flight 93 go into a quick descent and then come back up again. Werth therefore concludes that it is Flight 93, not Delta 1989, that has been hijacked, and instructs his supervisor to “tell Washington” of this. [9/11 Commission, 10/1/2003 pdf file; 9/11 Commission, 10/2/2003 pdf file] However, events in the following minutes will cause Cleveland Center controllers to remain suspicious of Delta 1989 (see (Shortly After 9:44 a.m.) September 11, 2001 and 9:45 a.m. September 11, 2001). [USA Today, 8/13/2002; 9/11 Commission, 10/2/2003 pdf file; Spencer, 2008, pp. 168; USA Today, 9/11/2008]
Book Gives Alternative Account - In a book published in 2008, author Lynn Spencer will give a different explanation for why Cleveland Center becomes suspicious of Delta 1989. According to her account, after hearing a later radio transmission where a hijacker again says “There is a bomb on board” (see (9:39 a.m.) September 11, 2001), Werth begins to hand off his flights to other controllers so he can devote his full attention to Flight 93. “In the distraction of the emergency, the crew of Delta 1989 misses the hand-off to the new frequency. The new sector controller for Delta 1989 calls out to the plane several times and gets no response.” As a result, “News travels fast,” and “Soon, word on the FAA’s open teleconference call is that a fifth aircraft is out of radio contact: Delta 1989… is added to the list of suspect aircraft.” [Spencer, 2008, pp. 167] At 9:39 a.m., even though it is not responsible for handling Delta 1989, the FAA’s Boston Center will call NORAD’s Northeast Air Defense Sector (NEADS) and incorrectly tell it that Delta 1989 is another possible hijack (see 9:39 a.m. September 11, 2001). [9/11 Commission, 2004; Vanity Fair, 8/1/2006]

Entity Tags: John Werth, Cleveland Air Route Traffic Control Center, Federal Aviation Administration

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight UA 93

The National Miilitary Command Center, inside the Pentagon.The National Miilitary Command Center, inside the Pentagon. [Source: US Department of Defense]The National Military Command Center (NMCC) at the Pentagon finally commences and runs a “significant event conference” in response to the ongoing crisis, 26 minutes after the second plane hit the World Trade Center and officers in the NMCC realized the US was under terrorist attack. [9/11 Commission, 6/17/2004 pdf file; 9/11 Commission, 7/24/2004, pp. 37; American Forces Press Service, 9/7/2006]
NMCC Directors Decided to Establish Conference - After those in the NMCC saw Flight 175 hitting the WTC live on television at 9:03 a.m. (see 9:03 a.m. September 11, 2001), Captain Charles Leidig, the acting deputy director for operations (DDO) in the center throughout the attacks, and Commander Pat Gardner, the assistant DDO, talked about the need to convene a significant event conference so there could be a discussion of what actions were to be taken in response. The DDO and the assistant DDO are the two officers responsible for deciding what type of conference the NMCC should convene, and when it should do so. Because there is no specific procedure for dealing with terrorist attacks, Leidig and Gardner decided a significant event conference would most suit their needs, because it would have the flexibility of allowing more people to be added in as required. They also discussed who would need to be on this conference. [9/11 Commission, 4/29/2004 pdf file] But Major Charles Chambers, who is currently on duty in the NMCC, will give a slightly different account. According to Chambers, Staff Sergeant Val Harrison had a phone in her hand and said NORAD was asking for a significant event conference. Leidig had agreed, and so Harrison started establishing the conference.
Conference Begins with Recap of Situation - According to Chambers, “The computer does a mass dialing to connect to those command centers that are always included” in an NMCC conference call, but Harrison also had to manually call the civilian agencies that were going to be included in the conference, such as the FAA, the FBI, and the Federal Emergency Management Agency (FEMA). [US Department of Defense, 9/2001] The conference then begins at 9:29 a.m. with a brief recap: Two aircraft have hit the WTC, there is a confirmed hijacking of Flight 11, and fighter jets have been scrambled from Otis Air National Guard Base in Massachusetts (see 8:46 a.m. September 11, 2001). The FAA is asked to provide an update, but its line is silent as the agency has not yet been added to the call (see (9:29 a.m.-12:00 p.m.) September 11, 2001). A minute later, Leidig states that it has just been confirmed that Flight 11 is still airborne and is heading toward Washington, DC. (This incorrect information apparently arose minutes earlier during a conference call between FAA centers (see 9:21 a.m. September 11, 2001).) [9/11 Commission, 7/24/2004, pp. 37] NMCC conference calls are moderated by the DDO. [9/11 Commission, 7/21/2003 pdf file] Leidig will tell the 9/11 Commission that they are conducted over “a special phone circuit, and it’s classified to be able to pass information, relay information between very senior leadership all the way over to the White House.” [9/11 Commission, 6/17/2004]
NMCC Struggled to Convene Conference - Some officers currently on duty in the NMCC will later complain about circumstances that delayed the establishing of the significant event conference. Chambers will recall that the conference took “much longer than expected to bring up.” [US Department of Defense, 9/2001] Gardner will tell the 9/11 Commission that the NMCC had been “struggling to build the conference,” which “didn’t get off as quickly as hoped.” [9/11 Commission, 5/5/2004] He will describe his “frustration that it wasn’t brought up more quickly.” [9/11 Commission, 5/12/2004]
Other Conference and Connection Problems Delayed Call - Preparations for the conference were disrupted as a result of the CIA convening a National Operations and Intelligence Watch Officer Network (NOIWON) conference call between government agencies in the Washington area, reportedly at sometime between 9:16 a.m. and 9:25 a.m. (see (Between 9:16 a.m. and 9:25 a.m.) September 11, 2001). According to a 9/11 Commission memorandum, the NMCC had “abandoned its attempt to convene a [significant event conference] so its watch officers could participate in the NOIWON conference.” [Federal Aviation Administration, 9/11/2001; Federal Aviation Administration, 9/11/2001; 9/11 Commission, 7/21/2003 pdf file] Another factor that slowed attempts to convene the significant event conference was a problem with connecting some agencies to it. According to Chambers, “A couple of the civil agencies couldn’t be reached and others kept dropping off moments after connecting.” He will recall, “We finally decided to proceed without those agencies that were having phone problems.” [US Department of Defense, 9/2001] Leidig had announced that the NMCC would have to start without those agencies and add them to the conference later on. [9/11 Commission, 5/12/2004]
Call Ends after Five Minutes - The significant event conference ends after only a few minutes, following a recommendation by NORAD that it be reconvened as an “air threat conference.” It is brought to an end at around 9:34 a.m., and will resume as an air threat conference at 9:37 a.m. (see 9:37 a.m.-9:39 a.m. September 11, 2001). [9/11 Commission, 4/29/2004 pdf file; 9/11 Commission, 7/24/2004, pp. 37]

Entity Tags: Charles Leidig, Federal Aviation Administration, Val Harrison, Patrick Gardner, Charles Chambers, North American Aerospace Defense Command, National Military Command Center

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Key Day of 9/11 Events, Pentagon

Counterterrorism “tsar” Richard Clarke, who is in the White House Situation Room, instructs that US embassies overseas be closed and that US military bases raise their alert level. According to his own recollection, just after he has spoken to the acting Chairman of the Joint Chiefs of Staff Richard Myers (see 9:28 a.m. September 11, 2001), Clarke is thinking about the simultaneous attacks on the US embassies in Kenya and Tanzania in 1998 (see 10:35-10:39 a.m., August 7, 1998). As he describes, “There was the possibility now of multiple simultaneous attacks in several countries.” He therefore issues instructions to the State Department and the Department of Defense: “We have to assume there will be simultaneous attacks on us overseas. We need to close the embassies. Move [Department of Defense] bases to combat Threatcon.” [Clarke, 2004, pp. 5-6] (“Threatcon” is short for “terrorist threat condition.” [Slate, 9/12/2001] ) According to CNN, all US military forces will be ordered to the highest alert level at 10:10 a.m. (see (Between 10:10 a.m. and 10:35 a.m.) September 11, 2001). [CNN, 9/4/2002] But the 9/11 Commission Report will state that Secretary of Defense Donald Rumsfeld only orders the US armed forces to Defcon 3, an increased state of readiness, at 10:43 a.m. (see (10:43 a.m.-10:52 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 326 and 554] The State Department will tell US embassies to make the decision whether to close based on their own local security requirements. Around 50 US embassies or consulates around the world will therefore close, though at what time they do so is unstated. [US Department of State, 9/12/2001]

Entity Tags: Richard A. Clarke

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Richard Clarke

John Werth.John Werth. [Source: CBS]Shortly after hearing strange noises from the cockpit of Flight 93, Cleveland air traffic controllers notice the plane has descended about 700 feet. John Werth, the controller who is handling the plane, tells the supervisor nearest to him, “I think we have another one [i.e., another hijacking].” He will repeatedly radio the cockpit over the next four minutes, asking the pilot to confirm the hijacking, but receive no response. At 9:30 a.m., Werth begins asking other nearby flights on his frequency if they’ve heard screaming; several say that they have. [Gregor, 12/21/2001 pdf file; 9/11 Commission, 7/24/2004, pp. 28; CBS News, 9/10/2006] The Cleveland Center immediately notifies United Airlines’ headquarters of the loss of communication with Flight 93 (see (9:30 a.m.) September 11, 2001). However, the FAA chain of command is apparently not also immediately informed. And the Cleveland Center will not contact NORAD’s Northeast Air Defense Sector (NEADS) about Flight 93 until 10:07 a.m. (see 10:05 a.m.-10:08 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 28 and 30]

Entity Tags: John Werth, Cleveland Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight UA 93

Officers at the National Military Command Center (NMCC) at the Pentagon have serious problems trying to connect the FAA to the conference calls they convene in response to the terrorist attacks. [US Department of Defense, 9/2001; 9/11 Commission, 7/21/2003 pdf file; 9/11 Commission, 6/17/2004] The NMCC commences a “significant event conference” at 9:29 a.m., to gather and disseminate information relating to the crisis from government agencies (see 9:29 a.m.-9:34 a.m. September 11, 2001). Minutes later, this is upgraded to an “air threat conference” (see 9:37 a.m.-9:39 a.m. September 11, 2001). According to the 9/11 Commission Report, operators at the NMCC work “feverishly to include the FAA” in the conference, but they have “equipment problems and difficulty finding secure phone numbers.” [9/11 Commission, 7/21/2003 pdf file; 9/11 Commission, 7/24/2004, pp. 37]
NMCC Unable to Connect to FAA - The FAA is not on the NMCC’s established checklist of parties to call for either a significant event conference or an air threat conference. Captain Charles Leidig, the acting deputy director for operations (DDO) in the NMCC during the attacks, therefore has to ask Staff Sergeant Val Harrison to add the FAA to the air threat conference. Harrison tries contacting the operations center at FAA headquarters in Washington, DC, but has difficulty getting through. She finally asks the White House switchboard to help her connect the call to the FAA, but even after a line has been established it is repeatedly lost. [US Department of Defense, 9/2001; 9/11 Commission, 7/21/2003 pdf file] According to Leidig, the FAA is only “intermittently in,” and “[m]ost of the time they were not in the conference.”
NMCC Establishes Non-Secure Line with FAA - Commander Pat Gardner, the assistant DDO, has to set up an unclassified line with the FAA, because the agency’s only STU-III secure phone is tied up. This unclassified line is separate to the conference call, which is on a special, classified phone circuit. [9/11 Commission, 4/29/2004 pdf file; 9/11 Commission, 6/17/2004] According to Major Charles Chambers, who is currently on duty in the NMCC, because it isn’t in the NMCC’s conference, the FAA “couldn’t go secure and so we couldn’t get first-hand information from them.” [US Department of Defense, 9/2001]
Connection Problems 'Hampered Information Flow' - Leidig is frustrated at being unable to keep the FAA in the conference. Sometimes questions are asked of the agency, but it is no longer on the line and so the NMCC has to redial it. [9/11 Commission, 4/29/2004 pdf file] Leidig will tell the 9/11 Commission that the connection problems, which occur “throughout the morning… hampered information flow to some degree,” because the NMCC is “getting information in a more roundabout way from FAA. Sometimes it would come from a local commander to NORAD back to us, or sometimes it would come on an open line” with the FAA operations center, rather than over the conference. Leidig will add that if the FAA “had been in the same conference that was being directed by the National Military Command Center, the information flow would have went directly to NORAD because [NORAD was] in that conference.” [9/11 Commission, 6/17/2004]
FAA Employee Joins Conference - According to Harrison, the NMCC is not presently aware of the existence of the FAA Command Center in Herndon, Virginia, and also does not realize that there is a military liaison at the FAA operations center. [9/11 Commission, 7/21/2003 pdf file] However, at 10:17 a.m., FAA representative Rayford Brooks, who is at the agency’s Command Center, finally joins the air threat conference (see 10:17 a.m. September 11, 2001), although accounts indicate there are problems keeping him connected after that time. [9/11 Commission, 4/15/2004; 9/11 Commission, 6/17/2004; 9/11 Commission, 7/24/2004, pp. 37, 463]
'Compatibility Issues' Supposedly Cause Connection Problems - The FAA keeps getting cut off the NMCC conference because of “technical problems,” according to a 9/11 Commission memorandum. [9/11 Commission, 7/21/2003 pdf file] Leidig will tell the Commission it is his understanding that there were some “compatibility issues” between the FAA’s secure phone and the secure phones in the NMCC, and these caused the FAA to keep dropping out of the conference, although he is unaware of the technical aspects of the problem. [9/11 Commission, 6/17/2004]

Entity Tags: National Military Command Center, Charles Chambers, Federal Aviation Administration, White House, Charles Leidig, Rayford Brooks, North American Aerospace Defense Command, Val Harrison, Patrick Gardner

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Pentagon

A small jet plane—ExecuJet 956—tracks Flight 93 for what is described as “a substantial period of time” before it crashes, and picks up some of the radio transmissions from it, as both planes are operating on the same frequency. [Government's motion for protective order regarding cockpit voice recorder pursuant to 49 USC 1154. United States v. Zacarias Moussaoui, 8/8/2002 pdf file; Washington Post, 8/9/2002] The exact period over which ExecuJet 956 follows Flight 93 is unclear. But as early as 9:31 it calls the FAA’s Cleveland Center and, referring to Flight 93, reports: “[W]e’re just answering your call. We did hear that, uh, yelling too.” [9/11 Commission, 7/24/2004, pp. 461] At 9:40, after being asked, “did you understand that transmission [from Flight 93]?” ExecuJet 956 tells Cleveland Center: “Affirmative. He said that there was a bomb on board.” [Associated Press, 4/12/2006] Cleveland Center then asks the ExecuJet pilot if he can change course and try to spot Flight 93. He sees it, loses it, and then sees it again. He then has to make an evasive turn, as Flight 93 is heading directly for him. [Longman, 2002, pp. 104] ExecuJet 956 is one of a fleet of small jets available for hire from a company based in Woodbridge, New Jersey called NetJets, which sells shares in private business aircraft. [Associated Press, 8/8/2002; Washington Post, 8/9/2002] NetJets’ owner is the multi-billionaire Warren Buffet. [Knight Ridder, 11/6/2001; Observer, 1/12/2003] Another small business jet is reportedly within 20 miles of Flight 93 when it crashes, but this is apparently a different one, belonging to a North Carolina clothing firm (see 10:07 a.m. September 11, 2001). [Pittsburgh Channel, 9/15/2001; Pittsburgh Post-Gazette, 9/16/2001]

Entity Tags: Cleveland Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight UA 93

Flight 77’s autopilot is disengaged. The plane is flying at 7,000 feet and is about 38 miles west of the Pentagon. [9/11 Commission, 7/24/2004, pp. 9] Information from the plane’s recovered flight data recorder (see September 13-14, 2001) later will indicate the pilot had entered autopilot instructions for a course to Ronald Reagan Washington National Airport (which is nearby the Pentagon). [9/11 Commission, 1/27/2004]

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight AA 77

A director at Boston’s Logan Airport receives the passenger manifests for Flight 11 and Flight 175, and reportedly is able to quickly single out the names of the five hijackers on each of these flights. Ed Freni, the director of aviation operations at Logan, had phoned his contacts at American and United Airlines who are based at the airport roughly around 9:00-9:15. He had requested the manifests for the two hijacked planes that took off from there (see (9:00 a.m.-9:15 a.m.) September 11, 2001). Several pages with names listed in long columns now roll out of the fax machine in the Massachusetts Port Authority (Massport) aviation office at Logan, where Freni recently arrived. Freni looks over the manifest for Flight 11. Aware that Arab men attacked the World Trade Center in 1993, he searches for any Arabic names. According to author Tom Murphy, he circles the names of the five men later accused of being the plane’s hijackers: “In 2A and 2B, he circled two, both W. Alshehri. In 8D, M. Atta, and 8G, A. Alomari. In 10B, he circled S. Al Suqami.” None of the names of the other individuals on the plane appear suspicious to him. Freni then looks over the manifest for Flight 175. Again, according to Murphy, he singles out the names of the men later accused of being the plane’s hijackers: “He circled F. Alquadibanihammad [presumably Fayez Ahmed Banihammad], A. Alghamdi, H. Alghamdi, M. Alshehri, and M. Alshehhi.” Freni asks John Duval, Logan’s deputy director of operations who is with him in the aviation office, “FBI here yet?” Duval replies, “They’re on the way over from downtown.” Freni says, “Tell ‘em we got their guys.” [Murphy, 2006, pp. 34-36] However, at 10:59 a.m., the FBI’s Chicago command post will receive a copy of the manifest for Flight 175, and, according to an FBI document, this will have six Muslim names on it—one more than Freni reportedly singles out. [Federal Bureau of Investigation, 9/12/2001 pdf file] Presumably the sixth Muslim name is that of Touri Bolourchi, a nurse originally from Iran. [New York Times, 6/30/2002] There were also at least another two passengers on Flight 11 with names that might appear to be Arabic, yet that Freni apparently does not single out: Waleed Iskandar was a Lebanese management consultant. [Palo Alto Weekly, 12/12/2001; Associated Press, 9/11/2002] And Rahma Salie was an IT consultant of Sri Lankan descent. [Independent, 10/11/2001; New York Times, 7/14/2002]

Entity Tags: Ed Freni, John Duval

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, 9/11 Investigations

Counterterrorism “tsar” Richard Clarke, who is in the White House Situation Room, requests a fighter escort for Air Force One and authorization for the Air Force to shoot down threatening aircraft. According to Clarke’s own account, when they see President Bush starting his short speech from the Booker Elementary School library on television (at about 9:30), he and others in the Situation Room briefly discuss getting the president away from the school to somewhere safer. Clarke then telephones the Presidential Emergency Operations Center (PEOC) below the White House, which contains Vice President Dick Cheney and others. He speaks with Army Major Mike Fenzel and instructs him: “Mike, somebody has to tell the president he can’t come right back here [to Washington]. Cheney, Condi, somebody. Secret Service concurs. We do not want them saying where they are going when they take off. Second, when they take off, they should have fighter escort. Three, we need to authorize the Air Force to shoot down any aircraft—including a hijacked passenger flight—that looks like it is threatening to attack and cause large-scale death on the ground. Got it?” Fenzel replies, “Roger that, Dick, get right back to you.” This conversation appears to take place shortly before the Pentagon attack occurs, so roughly around 9:35 or 9:36, as soon afterwards Secret Service Director Brian Stafford slips Clarke a note stating that radar shows an aircraft heading their way (see (9:37 a.m.) September 11, 2001), and then Ralph Seigler, the Situation Room deputy director, reports an explosion having occurred at the Pentagon. [Clarke, 2004, pp. 6-7] However, it is unclear how long it takes for Clarke’s requests to be implemented. According to some accounts, fighters do not arrive to accompany Air Force One until an hour or more after it takes off (see (11:29 a.m.) September 11, 2001). Reports are also contradictory as to when shootdown authorization is given for the Air Force. According to Clarke’s own recollections, it is given between around 9:38 and 9:56 (see (9:38 a.m.) September 11, 2001 and (Between 9:45 a.m. and 9:56 a.m.) September 11, 2001). Other accounts, including that of the 9/11 Commission, state that it is not given until after 9:56, possibly as late as 10:20 (see (Shortly After 9:56 a.m.) September 11, 2001 and 10:18 a.m.-10:20 a.m. September 11, 2001).

Entity Tags: Richard A. Clarke, Mike Fenzel

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight AA 77, Flight UA 93, Dick Cheney, Richard Clarke

The FAA’s Cleveland Center notifies United Airlines’ headquarters, near Chicago, that Flight 93 is not responding to attempted radio contacts. [9/11 Commission, 8/26/2004, pp. 39] Cleveland Center made its last normal communication with Flight 93 at 9:27 (see 9:27 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 28] After the hijacking began at around 9:28, the controller handling Flight 93, John Werth, tried unsuccessfully to re-establish contact with it. [Gregor, 12/21/2001 pdf file; CBS News, 9/10/2006] The lack of response from Flight 93, combined with the plane’s turning to the east (see (9:36 a.m.) September 11, 2001), will lead United to believe, by 9:36 a.m., that it has been hijacked. [9/11 Commission, 7/24/2004, pp. 456]

Entity Tags: United Airlines, Cleveland Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight UA 93

John Werth, the air traffic controller at the FAA’s Cleveland Center who is monitoring the now-hijacked Flight 93, has to move Delta Air Lines Flight 1989 and several other aircraft, in order to get them out of Flight 93’s path and avoid a midair collision. [9/11 Commission, 8/26/2004, pp. 39; USA Today, 9/11/2008]
Controller Begins Moving Aircraft - At 9:30 a.m., Werth begins moving other aircraft away from Flight 93 due to the hijacked flight’s failure to acknowledge his radio transmissions. [Federal Aviation Administration, 9/17/2001 pdf file] Furthermore, as USA Today will describe, Flight 93 “became erratic. It sped up and started gaining on another United [Airlines] flight. Werth commanded the second jet to turn right. Seconds later, Flight 93 turned to the right, too.” [USA Today, 9/11/2008]
Controller Worried about Possible Collision - Then, between 9:34 a.m. and 9:38 a.m., Flight 93 climbs from 35,000 feet up to 41,000 feet (see (9:35 a.m.) September 11, 2001), and during this period it reverses course and heads back east (see (9:36 a.m.) September 11, 2001). [National Transportation Safety Board, 2/19/2002 pdf file; 9/11 Commission, 8/26/2004, pp. 39, 41] Werth becomes concerned about the possibility of a midair collision. [9/11 Commission, 10/1/2003 pdf file]
Delta 1989 Turns Several Times - As Flight 93 climbs, Werth instructs Delta 1989, which is also in the airspace he is monitoring, to turn right, so as to get away from the hijacked jet. As Flight 93 continues its turn back toward the east, Werth has to move Delta 1989 out of its path. In all, he has to turn the Delta flight several times. [USA Today, 9/11/2008] Minutes earlier, Cleveland Center concluded incorrectly that Delta 1989, not Flight 93, was the aircraft being hijacked (see (9:28 a.m.-9:33 a.m.) September 11, 2001). [USA Today, 8/13/2002] The Delta pilots’ normal responses to his instructions reassure Werth that it is a “safe bet that the Delta flight hadn’t been hijacked.” [USA Today, 9/11/2008]
Other Aircraft Moved out of Path - According to the 9/11 Commission, while Flight 93 is ascending to 41,000 feet, Werth has to move “several aircraft out of its way,” acting “decisively to clear the other flights in his sector from Flight 93’s path.” [9/11 Commission, 8/26/2004, pp. 39]

Entity Tags: John Werth

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight UA 93

President Bush begins speaking at 9:30 a.m. in the library of Booker Elementary School. 
President Bush begins speaking at 9:30 a.m. in the library of Booker Elementary School. [Source: Booker Elementary website] (click image to enlarge)Still inside Booker Elementary School, President Bush gives a brief speech in front of about 200 students, plus many teachers and reporters. [Daily Mail, 9/8/2002] He says: “Today we’ve had a national tragedy. Two airplanes have crashed into the World Trade Center in an apparent terrorist attack on our country.” [White House, 9/11/2001] The talk occurs at exactly the time and place stated in his publicly announced advance schedule—making Bush a possible terrorist target. [Washington Post, 9/12/2001; CNN, 9/12/2001; New York Times, 9/12/2001; MSNBC, 9/22/2001]

Entity Tags: George W. Bush

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, George Bush, Key Day of 9/11 Events

The air traffic control tower at Langley Air Force Base.The air traffic control tower at Langley Air Force Base. [Source: Langley Air Force Base]The air traffic control tower at Langley Air Force Base (AFB) instructs the three F-16s taking off from the base (see (9:25 a.m.-9:30 a.m.) September 11, 2001) to fly east for 60 miles, even though the scramble order issued by NORAD’s Northeast Air Defense Sector (NEADS) (see 9:24 a.m. September 11, 2001) specified that they be directed north toward Washington, DC. [9/11 Commission, 8/26/2004, pp. 96; Spencer, 2008, pp. 142-143]
Controller Directs Jets Eastward - The air traffic controllers at the Langley tower responsible for getting the three fighter jets launched are Master Sergeant Kevin Griffith and Senior Airman Raymond Halford. [9/11 Commission, 10/6/2003 pdf file] One of them tells the jets they are “cleared for takeoff, 090 for 60,” meaning they are to fly east for 60 miles. [Spencer, 2008, pp. 143] According to a 9/11 Commission memorandum, “A takeoff to the east on the Langley radial for 60 miles was the standard takeoff from Langley in order to clear local traffic and get the fighters to altitude as quickly as possible.” But this document will add that the jets are “not bound to the 60 mile distance and could have turned to the north at any time they were directed to or had orders to do so.” [9/11 Commission, 10/6/2003 pdf file]
Pilot Assumes Controllers Have More Information - The command post at Langley AFB has already forwarded the NEADS scramble instructions directing the jets to the north—“010, flight level 290”—to the pilots. According to author Lynn Spencer, lead pilot Major Dean Eckmann “knows that the scramble calls for a northerly heading, but he assumes they are being vectored eastward in order to fly around the traffic in their way. He doesn’t second-guess the instructions; he assumes that the controllers have more information than he does.” [9/11 Commission, 1/9/2004; Spencer, 2008, pp. 142-143]
Scramble Order Did Not Include Distance and Location - The 9/11 Commission will later try to explain why the Langley tower directs the fighters east. According to the Commission, the scramble order from NEADS lacked complete instructions. Though it included a direction of “010” and an altitude of 29,000 feet (“290”), it “did not include a distance to the target, nor the target’s location, two key components that are normally included in a scramble order.”
Generic Flight Plan Used - Additionally: “In order to launch aircraft, the Langley AFB tower was required to file an automated flight plan specifically designating the direction and distance of intended flight. Prior to 9/11, the standard—or generic—flight plan for aircraft departing Langley AFB to the east was ‘090 for 60.‘… Langley tower personnel assumed that once fighters got airborne they would be vectored to the target of interest by either NEADS or the FAA.” [9/11 Commission, 8/26/2004, pp. 96]
Operator Could Have Entered a Unique Flight Plan - According to a 9/11 Commission memorandum, Langley tower personnel follow established procedures and accomplish their duties “efficiently and effectively.” [9/11 Commission, 10/6/2003 pdf file] However, John Harter, an operations supervisor at the FAA’s Norfolk Terminal Radar Approach Control (TRACON), will tell the Commission that he disagrees with a claim made by Langley tower personnel, “that it was more efficient to enter a flight plan known to be acceptable to the system than to enter something different. That is an operator issue. An operator knowing what he/she was doing would have been able to correctly enter a unique flight plan.” [9/11 Commission, 12/1/2003 pdf file]
Tower Responsible for Establishing Flight Plan - The Langley control tower is one of four facilities that are notified when NEADS issues a scramble order. (The other three are the Langley AFB command post, the 119th Fighter Wing, and the Norfolk TRACON.) The duty of Langley tower controllers is to get a flight plan established in the system so the system will accept an aircraft’s departure. The Langley tower’s control over aircraft launching from the base extends only five miles off the runway, so scrambled aircraft are passed on to the Norfolk TRACON upon takeoff (see 9:31 a.m.-9:33 a.m. September 11, 2001). [9/11 Commission, 10/6/2003 pdf file]

Entity Tags: Dean Eckmann, Kevin Griffith, John Harter, Langley Air Force Base, Raymond Halford

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight AA 77, Flight UA 93

Route of the Langley Air Base fighters to Washington.Route of the Langley Air Base fighters to Washington. [Source: Yvonne Vermillion/ MagicGraphix.com]The three F-16s that took off from Langley Air Force Base in Virginia (see (9:25 a.m.-9:30 a.m.) September 11, 2001) head east, out over the Atlantic Ocean, instead of north toward the Baltimore area, as NORAD’s Northeast Air Defense Sector (NEADS) instructed when it issued the scramble order (see 9:24 a.m. September 11, 2001). [New York Times, 11/15/2001; 9/11 Commission, 7/24/2004, pp. 27]
Three Reasons Jets Head East - The 9/11 Commission will give three reasons why the Langley jets go east instead of north: “First, unlike a normal scramble order, this order did not include a distance to the target or the target’s location. Second, a ‘generic’ flight plan—prepared to get the aircraft airborne and out of local airspace quickly—incorrectly led the Langley fighters to believe they were ordered to fly due east (090) for 60 miles. Third, the lead pilot and local FAA controller incorrectly assumed the flight plan instruction to go ‘090 for 60’ superseded the original scramble order.” [9/11 Commission, 7/24/2004, pp. 27]
NORAD Commander Blames 'Peacetime Rules' - In his testimony before the 9/11 Commission in May 2003, Larry Arnold, the commanding general of NORAD’s Continental US Region, will address the question of why the Langley jets head out over the sea. He says, “When we scramble an aircraft… the aircraft take off and they have a predetermined departure route.” According to Arnold, NORAD is “looking outward,” and so “our mission, unlike law enforcement’s mission, is to protect things coming towards the United States.” He concludes, “So our peacetime procedures, to de-conflict with civil aviation’s, so as to not have endanger[ed] civil aviation in any particular way.” Arnold will also suggest that “peacetime rules” might be partly to blame for the Langley jets heading in the wrong direction. He says, “[I]f we were operating under something other than peacetime rules… they could have turned immediately toward Washington, DC.” [9/11 Commission, 5/23/2003] According to the Wall Street Journal, the “peacetime rules” Arnold refers to are “noise restrictions requiring that [the Langley jets] fly more slowly than supersonic speed and take off over water, pointed away from Washington.” [Wall Street Journal, 3/22/2004] One of the Langley pilots, Captain Craig Borgstrom, will later recall that, shortly after the jets take off, NEADS “gave us max-subsonic,” which is “as fast as you can go without breaking the sound barrier.” [Filson, 2003, pp. 65]
Risk of Midair Collision - NORAD official Major General Craig McKinley will tell the 9/11 Commission that “another reason why” the Langley jets are “vectored east originally” is that “the air traffic over the Northeast corridor is so complex that to just launch fighters… into that air traffic system can cause potential damage or midair collision. So we rely on the FAA to de-conflict those corridors.” [9/11 Commission, 5/23/2003]
Jets Far Away from Pentagon - When the Pentagon is hit at 9:37 a.m., the Langley jets have flown nearly 60 miles out over the ocean and are 150 miles from Washington (see 9:37 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 27; Spencer, 2008, pp. 151]

Entity Tags: Craig McKinley, Larry Arnold, Craig Borgstrom

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight AA 77, Key Day of 9/11 Events

Thomas Von Essen.Thomas Von Essen. [Source: Publicity photo]The headquarters of New York’s Office of Emergency Management (OEM), which is on the 23rd floor of WTC Building 7, is evacuated at approximately 9:30 a.m., according to the 9/11 Commission. The headquarters was opened in 1999 and was specifically intended to coordinate the city’s response to disasters such as terrorist attacks (see June 8, 1999). A senior OEM official orders the evacuation after being told by a Secret Service agent that additional commercial planes are unaccounted for (see (9:30 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 283-284 and 305] OEM personnel do not initially respond to the evacuation order with a sense of urgency. According to a 2003 report by the Mineta Transportation Institute, “They calmly collected personal belongings and began removing OEM records, but they were urged to abandon everything and leave the building quickly.” [Jenkins and Edwards-Winslow, 9/2003, pp. 16] However, there are contradictory accounts of when the OEM command center is evacuated. The National Institute of Standards of Technology (NIST) claims the evacuation happens slightly later than stated by the 9/11 Commission, at “approximately 9:44 a.m.” [National Institute of Standards and Technology, 9/2005, pp. 109] Other accounts suggest it may have happened before 9:03, when the second attack occurred (see (Soon After 8:46 a.m.-9:35 a.m.) September 11, 2001 and (Shortly Before 9:03 a.m.) September 11, 2001). Fire Commissioner Thomas Von Essen will arrive at WTC 7 shortly before the collapse of the South Tower, looking for Mayor Giuliani. Learning that the OEM headquarters has been evacuated, he later claims that he thinks, “How ridiculous. We’ve got a thirteen-million-dollar command center and we can’t even use it.” [Essen, 2002, pp. 26] He says in frustration, “How can we be evacuating OEM? We really need it now.” He will later tell an interviewer that he’d headed for the OEM headquarters because, “I thought that was where we should all be because that’s what [it] was built for.” [Fink and Mathias, 2002, pp. 230] All civilians were evacuated from WTC 7 earlier on, around the time the second WTC tower was hit (see (9:03 a.m.) September 11, 2001).

Entity Tags: US Secret Service, Thomas Von Essen, Office of Emergency Management

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, World Trade Center

Special Agent James Scott, a member of Vice President Dick Cheney’s Secret Service detail, heads to the West Wing of the White House and discusses the ongoing crisis with the members of Cheney’s detail posted there. Scott, the “on-duty shift whip” for Cheney’s Secret Service detail, has learned of the attacks in New York and has been discussing emergency plans with a supervisor (see (Shortly After 8:48 a.m.) September 11, 2001 and (Shortly After 9:03 a.m.) September 11, 2001). [United States Secret Service, 10/1/2001] Although his location is unstated, Scott is presumably at the Joint Operations Center at the White House, where the Secret Service constantly monitors the movements of every “protected person,” including the vice president. [New York Daily News, 12/22/1997; National Geographic, 9/27/2004] Scott will later recall that at “approximately 9:30 a.m.,” following his discussions with the supervisor, he heads down to the West Wing, where Cheney’s office is located. He will say that he discusses the “heightened alert” and reviews the “contingency plan” with the shift agents posted there. After he has finished briefing the agents, Scott stays near the door to Cheney’s office. He will recall that he subsequently evacuates Cheney from his office, apparently at around 9:36 a.m., after learning of an unidentified aircraft flying toward the White House (see (9:36 a.m.) September 11, 2001). [United States Secret Service, 10/1/2001; United States Secret Service, 11/17/2001 pdf file]

Entity Tags: US Secret Service, James Scott

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Dick Cheney

A technical sergeant at NORAD’s Northeast Air Defense Sector (NEADS) learns, to his astonishment, that the supervisor of flying (SOF) for the alert unit at Langley Air Force Base is unavailable, because he has taken off in a spare jet in response to the recent scramble order (see 9:24 a.m. September 11, 2001). [Spencer, 2008, pp. 148]
SOF Was Instructed to Launch - Captain Craig Borgstrom is the operations manager of a detachment at Langley AFB from the North Dakota Air National Guard’s 119th Fighter Wing. In the event of a scramble order, he is supposed to serve as the SOF, being responsible for monitoring the scrambled jets, working with local air traffic controllers, and communicating with NEADS. However, someone at NEADS (who, exactly, is unstated) recently called and urged him to launch as many aircraft as possible (see (Between 9:10 a.m. and 9:23 a.m.) September 11, 2001). [Longman, 2002, pp. 65; Spencer, 2008, pp. 114, 116, 118] He has therefore just taken off, along with the unit’s two alert pilots (see (9:25 a.m.-9:30 a.m.) September 11, 2001). [Christian Science Monitor, 4/16/2002; 9/11 Commission, 7/24/2004, pp. 27]
NEADS Wants to Notify Borgstrom of Jets' Mission - At NEADS, Tech Sgt. Jeremy Powell now tries calling Borgstrom to inform him that his jets’ mission is to set up a combat air patrol over Washington and intercept a hijacked civilian airliner that is approaching the city. However, as Borgstrom is absent, the phone just rings and rings. Finally, a sergeant picks it up. Powell asks to speak to the SOF and is informed, “Oh, he’s not here.” Incredulous, Powell says, “I need to speak to the SOF,” but the sergeant retorts, “He’s not here!” Powell knows that the alert detachment at Langley AFB should have an SOF on duty 24/7. He raises his voice, saying, “This is Huntress and I need to talk to your SOF now!” (“Huntress” is the call sign for NEADS.) The sergeant replies, “He’s one of the three that got airborne!” Confused, Powell says: “Three? I only scrambled two!” The sergeant explains, “No, he took off in a spare jet.” Powell is speechless, but finally says, “Wow… okay,” before hanging up the phone. The order to launch three jets, instead of just the two that are kept on alert at Langley AFB, had not gone through Powell. He assumes it was issued by the senior officers in the NEADS battle cab. According to author Lynn Spencer, Powell thinks to himself, “The battle cab has taken serious measures to increase our air power.” [Spencer, 2008, pp. 148]

Entity Tags: Langley Air Force Base, Craig Borgstrom, Jeremy Powell, Northeast Air Defense Sector

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight AA 77, Flight UA 93

Shortly before Flight 93 reverses direction and heads east, someone in its cockpit radios in and asks the FAA for a new flight plan, with a final destination of Washington, DC. [ABC News, 9/11/2001; ABC News, 9/14/2001] Jeff Krawczyk, the chief operating officer of a company that tracks aircraft movements, later comments, “We hardly ever get a flight plan change. Very unusual.” [Washington Business Journal, 9/11/2001] Who it is that makes this request is unclear. The hijacker takeover of Flight 93 occurred around 9:28 a.m. (see (9:28 a.m.) September 11, 2001) [9/11 Commission, 7/24/2004, pp. 11] , so it is presumably made by one of the hijackers. Twenty-five minutes later the pilot hijacker will also program a new destination into the plane’s navigational system (see 9:55 a.m. September 11, 2001).

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight UA 93

According to the 9/11 Commission, by 9:30 a.m. American Airlines confirms that Flight 11 crashed into the World Trade Center. This is almost 45 minutes after the attack occurred. Earlier, at around 9:16, an American air traffic control specialist had only told the FAA that the airline “thought” the first plane to hit the WTC had been Flight 11 (see 9:16 a.m.-9:18 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 15-16] However, Colin Scoggins, a civilian manager at the FAA’s Boston Center, will later claim that American Airlines refused to confirm that its plane had hit the WTC for several hours afterwards. He will claim this lack of confirmation was a factor in his mistakenly reporting that Flight 11 was still airborne at 9:21 (see 9:21 a.m. September 11, 2001). He says, “When we phoned United [after the second tower was hit], they confirmed that United 175 was down, and I think they confirmed that within two or three minutes. With American Airlines, we could never confirm if it was down or not, so that left doubt in our minds.” [Vanity Fair, 8/1/2006] Yet American Airlines had the advantage over United that two of its flight attendants on Flight 11 had been in extensive contact by phone, up until a couple of minutes before their plane crashed. Amy Sweeney had been talking to Michael Woodward, a manager at the American Airlines flight services office at Boston’s Logan Airport (see 8:22 a.m.-8:24 a.m. September 11, 2001). And Betty Ong had been in contact with the airline’s Southeastern Reservations Office in North Carolina, with details of this call being continuously relayed to its System Operations Control (SOC) in Fort Worth, Texas (see 8:21 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 8-14]

Entity Tags: American Airlines

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events

A Learjet 35A.A Learjet 35A. [Source: enviscope GmbH]A training exercise planned by a US government agency is scheduled to include the scenario of a small corporate jet plane hitting a building just over 20 miles from the Pentagon around this time, though whether the scenario is actually played out before the exercise is called off is unclear. [United Press International, 8/22/2002; 9/11 Commission, 7/14/2003] The exercise was set to begin at 9:00 a.m. at the headquarters of the National Reconnaissance Office (NRO) in Chantilly, Virginia (see 9:00 a.m. September 11, 2001), which is just four miles from Washington Dulles International Airport, from where Flight 77 took off. [Associated Press, 8/21/2002; United Press International, 8/22/2002]
Simulated Crash around Time of Pentagon Attack - In the exercise scenario, a Learjet 35A with two pilots and four passengers takes off from Dulles Airport at 9:30 a.m. About a minute later, an explosion is heard, and the pilot complains that one of the engines is on fire and he is losing altitude. Around 9:32 a.m., the plane crashes into tower 4 at the NRO headquarters. [9/11 Commission, 7/14/2003] This would be just five minutes before the real attack occurs at the Pentagon, which is 24 miles away from the NRO headquarters (see 9:37 a.m. September 11, 2001). [United Press International, 8/22/2002; 9/11 Commission, 7/24/2004, pp. 10]
Simulation Includes Numerous Deaths and Injuries - According to a description of the exercise scenario: “Various parts of the aircraft struck the outside portions of the building, spraying jet fuel. The final portions of the wreckage were scattered around the entryway between tower 1 and 2. Jet fuel was burning uncontrollably in the vicinity of the flagpoles. There are a number of injured and dead NRO employees.” [9/11 Commission, 7/14/2003] No real plane is to be used in the simulation, and the crash is to be the result of mechanical failure, not terrorism. [Associated Press, 8/21/2002]
Exercise 'Inputs' - The exercise is set to include numerous “inputs,” which are presumably communications and other actions that will make it appear more realistic to participants. Planned “inputs” include, at 9:30 a.m. a smoke generator is to be started. At 9:32, numerous phone calls are set to begin flooding in, from people reporting fires in various locations in the building. At 9:34, after someone reports that a small civilian jet has crashed, NRO personnel are to be instructed to evacuate their building. At 9:37, the first engine from Fairfax County Fire Department is scheduled to arrive. (The exercise description states that “inputs from simulated Fairfax responders” are to be used “if Fairfax does not play.”) At 10:03, four more fire department trucks and emergency medical technician vehicles respond to the crash. By 10:30 all the simulated fires will have been extinguished, but at least four NRO employees will be confirmed to have died in the crash. The exercise is set to end at 11:45 a.m. [9/11 Commission, 7/14/2003]
Exercise Canceled, Timing Unclear - The exercise is reportedly called off in response to the morning’s real world crisis. However, the time when it is canceled is unstated. NRO spokesman Art Haubold will only say, “As soon as the real world events began, we canceled the exercise.” [Associated Press, 8/21/2002] It is therefore unclear whether the simulated plane crash is actually played out, or whether the exercise is brought to an end beforehand. After the exercise is called off, all but the NRO’s most essential employees are sent home. [United Press International, 8/22/2002]

Entity Tags: National Reconnaissance Office, Art Haubold, Fairfax County Fire and Rescue Department

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Training Exercises

At the National Security Agency (NSA) headquarters in Fort Meade, Maryland, Michael Hayden, the agency’s director, orders the evacuation of all nonessential personnel from the NSA complex. His two reasons for this, he later says, are “just pure safety,” and to protect the people who work at the agency by sending “them home on the dispersal plan.” In a 2007 speech, he will state that he gave this order at 9:30 a.m. But in the account of author James Bamford, around the time Hayden gives the order he hears “some early reports about the explosion at the Pentagon.” Yet the attack on the Pentagon does not occur until 9:37 (see 9:37 a.m. September 11, 2001). The reason for this discrepancy is unclear. Hayden’s evacuation order is announced over loudspeakers throughout the NSA, and many of the 16,000 employees there leave. After hearing for sure that the Pentagon has been struck and that one or more hijacked aircraft is heading toward Washington, Hayden orders the three to four thousand remaining essential personnel to immediately evacuate the agency’s three tall towers and relocate to the low-rise Ops 1 Building. However, as Hayden later says, “[W]e really couldn’t afford to move the counterterrorism shop” where experts and linguists who track terrorists’ foreign communications work, even though it is located near the top of one of the NSA’s high-rise buildings. Maureen Baginski, the NSA’s director of signals intelligence, goes up there shortly after the time of the Pentagon attack to calm down the workers who, according to Hayden, are “emotionally shattered.” [US Congress, 10/17/2002; Bamford, 2004, pp. 52-54; National Journal, 6/19/2006; Central Intelligence Agency, 5/4/2007] At 9:53, analysts in the counterterrorism office will pick up and quickly translate a phone call from a bin Laden operative in Afghanistan, apparently referring to the attacks (see 9:53 a.m. September 11, 2001).

Entity Tags: National Security Agency, Michael Hayden, Maureen Baginski

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events

According to evidence presented at the 2006 Zacarias Moussaoui trial, passenger Tom Burnett makes just three phone calls from Flight 93 to his wife, Deena Burnett. According to the trial evidence, his first call, lasting 28 seconds, is at 9:30. At just before 9:38, he makes a second call, which lasts 62 seconds, and at 9:44 he makes his final call, lasting 54 seconds. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] Although he was assigned a seat in row 4 near the front of the plane, records show he makes these calls using Airfones further back, in rows 24 and 25. [United States of America v. Zacarias Moussaoui, a/k/a Shaqil, a/k/a Abu Khalid al Sahrawi, Defendant., 4/11/2006 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006, pp. 9-10 pdf file] This evidence, however, contradicts the account given by Burnett’s wife. According to an FBI record of the interview, in her initial meeting with investigators (see (12:30 p.m.) September 11, 2001), Deena Burnett will say she received “a series of three to five cellular phone calls from her husband.” [Federal Bureau of Investigation, 9/11/2001 pdf file] But she will subsequently say consistently that she received four phone calls from him. And, rather than occurring between 9:30 and 9:44, she notes them as having occurred at 9:27, 9:34, 9:45, and 9:54. [Pittsburgh Post-Gazette, 9/13/2001; New York Times, 9/13/2001; CNN, 9/11/2002; Burnett and Giombetti, 2006, pp. 61-67; Hour of Power, 9/10/2006; MSNBC, 9/11/2006] While the trial evidence states that Tom Burnett makes his calls from the plane using Airfones, other accounts will report that he makes all—or all but one—of them using his cell phone. [Associated Press, 9/13/2001; Longman, 2002, pp. 107-111 and 118; Washington Post, 4/19/2002; San Francisco Chronicle, 4/21/2002; CBS News, 9/10/2003]

Entity Tags: Tom Burnett, Deena Burnett

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight UA 93, Alleged Passenger Phone Calls

Three F-16 fighter jets from a base just outside Washington, DC, that have been away on a training mission, first learn of events in New York when they meet up with a refueling plane. [9/11 Commission, 2/27/2004] The jets belong to the 121st Fighter Squadron, part of the 113th Wing of the District of Columbia Air National Guard, which is based at Andrews Air Force Base, 10 miles from Washington. [District of Columbia Air National Guard, 7/24/2001; Aviation Week and Space Technology, 9/9/2002; GlobalSecurity (.org), 8/21/2005] They have been on a routine training mission on a range about 200 miles from Andrews, in Dare County, North Carolina (see 8:36 a.m. September 11, 2001).
Supervisor Concerned, Contacted Refueling Plane Pilot - Major Daniel Caine, the supervisor of flying (SOF) with their unit, has wanted to call the three jets back to base since learning of the second plane hitting the World Trade Center (see (9:04 a.m.) September 11, 2001). [9/11 Commission, 2/27/2004; 9/11 Commission, 3/8/2004 pdf file] However, the jets were outside his radio range, so he’d called the tanker refueling plane they were scheduled to meet up with shortly, and asked its pilot to pass on an urgent return to base (“RTB”) message to the F-16s. [Spencer, 2008, pp. 124]
Tanker Pilot Notifies Jets about First WTC Crash - The three fighter jets now meet the tanker to get refueled. The refueling plane, which has come from Tennessee, has arrived late, and flight lead Major Billy Hutchison’s F-16 is low on fuel. The tanker pilot radios Hutchison and tells him that a plane has hit the WTC, but nothing more. Hutchison will later recall that, while one of the other two F-16s is being refueled, the “tanker was told that everyone must land. Hutchison knew he had to get back to Andrews.”
Radio Frequency Is Silent - After Hutchison disconnects his aircraft from the refueling plane, he plugs back into the air traffic control radio frequency, as is standard procedure. However, as he will recall, there is “nothing” on the frequency. “Normally, there is constant chatter as controllers work all the air traffic. This was highly unusual.” [9/11 Commission, 2/27/2004] When he is about half way back to Andrews AFB, Hutchison will radio his SOF and be instructed to fly back to base at maximum speed (see (9:50 a.m.) September 11, 2001). [Filson, 2003, pp. 79] According to author Lynn Spencer, the three F-16s do not fill their tanks right up when they meet with the tanker, and so they will be virtually out of fuel by the time they are approaching Andrews. [Spencer, 2008, pp. 217]

Entity Tags: Daniel Caine, 121st Fighter Squadron, Billy Hutchison

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events

Chris Stephenson, head flight controller at Washington’s Reagan National Airport tower, says that he is called by the Secret Service around this time. He is told an unidentified aircraft is speeding toward Washington. Stephenson looks at the radarscope and sees Flight 77 about five miles to the west. He looks out the tower window and sees the plane turning to the right and descending. He follows it until it disappears behind a building in nearby Crystal City, Virginia. [USA Today, 8/11/2002] However, according to another account, just before 9:30 a.m., a controller in the same tower has an unidentified plane on radar, “heading toward Washington and without a transponder signal to identify it. It’s flying fast, she says: almost 500 mph. And it’s heading straight for the heart of the city. Could it be American Flight 77? The FAA warns the Secret Service.” [USA Today, 8/13/2002] In short, it is unclear whether the Secret Service warns the FAA, or vice versa.

Entity Tags: Chris Stephenson, Federal Aviation Administration, US Secret Service

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight AA 77

The FAA’s Emergency Operations Center gets up and running, five minutes after the FAA issues an order grounding all civilian, military, and law enforcement aircraft. [Time, 9/14/2001] This center’s role in the crisis response remains unclear.

Entity Tags: Federal Aviation Administration

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight AA 77, Flight UA 93

Joseph Callan.Joseph Callan. [Source: FDNY]Emergency responders in the lobby of the north WTC tower hear an unconfirmed report of a third plane heading toward New York. Consequently, Assistant Fire Chief Joseph Callan orders all firefighters to evacuate the tower. The third plane report is soon found to be incorrect. One firefighter tells a colleague over radio, “That plane is ours, I repeat, it is ours.” Rescue operations therefore continue. [New York Times, 7/7/2002; New York City Fire Department, 8/19/2002, pp. 32; Fire Engineering, 9/2002; Associated Press, 11/16/2002] The source of the incorrect report is apparently Richard Rotanz, the deputy director of the New York Office of Emergency Management (OEM), who is reportedly in the OEM command center on the 23rd floor of WTC Building 7. A Secret Service agent in WTC 7 reportedly told him there were unconfirmed reports of other planes in the air. When OEM Director Richard Sheirer called Rotanz some time after the second WTC tower was hit, Rotanz relayed this information, telling him there were “still planes unaccounted for that may [be] heading for New York.” Sheirer then told people in the North Tower lobby “that another plane was on the way.” Journalists Wayne Barrett and Dan Collins, in their book Grand Illusion, blame Sheirer for “instantly converting unspecific information into a very specific false alarm.” This false alarm quickly ends up on fire and police department dispatches. Sheirer is apparently so unnerved by it that he instructs the police department aviation unit to not let another plane hit the WTC. As he will later tell the 9/11 Commission, though, “We were grasping at straws,” since no police helicopter could “stop a commercial jet going over 400 miles per hour.” [Firehouse Magazine, 9/2/2002; 9/11 Commission, 5/18/2004 pdf file; Barrett and Collins, 2006, pp. 32-33] Emergency medical technician Richard Zarrillo is currently in WTC 7, and is informed by an OEM rep there of the alleged third plane inbound for New York. While the rest of Building 7 was evacuated earlier on (see (9:03 a.m.) September 11, 2001), this false threat reportedly leads to the evacuation of the OEM command center as well (see (9:30 a.m.) September 11, 2001). [City of New York, 10/25/2001] (However, some accounts indicate the command center may have been evacuated earlier (see (Soon After 8:46 a.m.-9:35 a.m.) September 11, 2001 and (Shortly Before 9:03 a.m.) September 11, 2001).) Soon after hearing this false report of a third inbound plane, Mayor Rudolph Giuliani, Police Commissioner Bernard Kerik, and OEM Director Richard Sheirer will all leave the North Tower lobby and relocate to a temporary command post on Barclay Street (see (9:50 a.m.-10:10 a.m.) September 11, 2001). [Kerik, 2001, pp. 334; 9/11 Commission, 5/18/2004 pdf file; Barrett and Collins, 2006, pp. 342]

Entity Tags: Richard Zarrillo, Joseph Callan, Richard Rotanz, Richard Sheirer

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, World Trade Center

Key events of Flight 93 (times are based on a Pittsburgh Post-Gazette map and otherwise interopolated).Key events of Flight 93 (times are based on a Pittsburgh Post-Gazette map and otherwise interopolated). [Source: Yvonne Vermillion/ MagicGraphix.com] (click image to enlarge)Apparently, the only cockpit voice recording recovered undamaged from any of the 9/11 crashes is from Flight 93. It recorded on a 30-minute reel, which means that the tape is continually overwritten and only the final 30 minutes of any flight is recorded, though in practice sometimes the tape is slightly longer. Flight 93’s recording lasts 31 minutes and begins at this time. [Longman, 2002, pp. 206-207; CNN, 4/19/2002; Hartford Courant, 4/19/2004] According to one account, it begins seconds before the plane is hijacked. [Washington Post, 11/17/2001] However, the version of the tape later played for the victims’ relatives begins “too late to pick up the sounds of the hijackers’ initial takeover.” [MSNBC, 4/18/2002]

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight UA 93

Secretary of State Colin Powell is in Lima, Peru for a meeting of the Organization of American States. He is having breakfast with the president of Peru and his cabinet. As Powell later recalls, “[S]uddenly a note was handed to me saying that something had happened in New York City, some planes had crashed into the World Trade Center.… And then a few moments later, more information came in, and it was… obviously a terrorist attack. So we concluded the breakfast.… I told my staff, ‘Get the plane ready. We got to get home.’ Because clearly this was—this was [a] catastrophe and I had to get back to the United States.” It will take an hour to get his plane ready, so Powell stops off at the Organization of American States conference where he gives a brief statement, and other foreign ministers give speeches of support. Powell then leaves immediately for Lima’s military airport to fly back to Washington. [Guardian, 9/12/2001; Woodward, 2002, pp. 9-10; Washington Post, 1/27/2002; MSNBC, 9/11/2002; 9/11 Commission, 3/23/2004 pdf file] However, his plane reportedly does not take off until about 12:30 p.m. EDT. [US Department of State, 9/11/2001] His flight will take seven hours, during which time he has significant problems communicating with colleagues in Washington (see (12:30 p.m.-7:30 p.m.) September 11, 2001). [ABC News, 9/11/2002; MSNBC, 9/11/2002]

Entity Tags: Organization of American States (OAS), Colin Powell

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events

After United Airlines learns that Flight 93 is not responding to air traffic controllers, it notifies its flight dispatchers of this, and two of its employees try to contact the flight. At about 9:30, the FAA’s Cleveland Center informed the United Airlines headquarters, near Chicago, that Flight 93 was not responding to attempted radio contacts (see (9:30 a.m.) September 11, 2001). At 9:31, officials at the headquarters inform the airline’s dispatchers—who are responsible for monitoring aircraft in flight—that there is a potential problem with Flight 93. Over the next minute, United’s air traffic control coordinator and another of its employees each send a text message to Flight 93, stating, “ATC looking for you on 133.37.” Flight 93 does not respond to these or any subsequent text messages. [9/11 Commission, 1/27/2004; 9/11 Commission, 8/26/2004, pp. 39]

Entity Tags: United Airlines

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight UA 93

After receiving a call from her husband Tom Burnett, who is on the hijacked Flight 93 (see 9:27 a.m. September 11, 2001), Deena Burnett calls 911 to report the hijacking. She used to be a flight attendant, so knows what to say in an emergency. Her 911 call is recorded and she will later be provided with a tape of it. According to journalist and author Jere Longman, who is played this tape, Deena reports: “My husband just called me from United Flight 93. The plane has been hijacked. They just knifed a passenger and there are guns on the airplane.” [Longman, 2002, pp. 107-108 and 278] However, in her 2006 book, Deena Burnett will give a slightly different account according to which she makes no mention of guns on the plane, instead telling the dispatcher: “My husband is on an airplane that has been hijacked. He just called me from the airplane on his cellular telephone. He told me they have a bomb on board.” [Burnett and Giombetti, 2006, pp. 62-63] (Note that the 9/11 Commission later concludes that the Flight 93 hijackers do not possess guns (see 9:27 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 13] ) Deena then tells the dispatcher the flight number and route. Her call is transferred to a man at the police department, who then switches her to the FBI. She repeats her story to a special agent, who initially misunderstands her, thinking she is saying her husband was on one of the planes that hit the World Trade Center. Once she has clarified that he is on another plane, the agent gives her a list of questions to ask her husband if she speaks with him again, such as how many hijackers are there and what weapons do they have? At that moment, her call waiting beeps, as Tom Burnett is calling a second time (see 9:34 a.m. September 11, 2001). [Sacramento Bee, 9/11/2002; Burnett and Giombetti, 2006, pp. 63] Deena will be unable to ask Tom the questions the agent has asked her to during his subsequent calls from Flight 93, because, she later recalls, “I didn’t want to take up any precious time talking any more than was necessary,” and “I had wanted to hear Tom’s voice.” Instead, she writes down everything he says and everything that is going on. [Burnett and Giombetti, 2006, pp. 68] According to Longman, Deena will call the FBI back minutes later, following her husband’s second call (see (Between 9:36 a.m. and 9:45 a.m.) September 11, 2001). [Longman, 2002, pp. 110] But according to Deena Burnett’s 2006 book, she will not speak to the FBI agent again until around 10:00 a.m., after her husband’s final call to her from Flight 93 (see (Shortly After 9:56 a.m.) September 11, 2001). [Burnett and Giombetti, 2006, pp. 68-69]

Entity Tags: Deena Burnett, Federal Bureau of Investigation, Tom Burnett

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight UA 93, Alleged Passenger Phone Calls

Even after they take off, the three fighter pilots who are scrambled from Langley Air Force Base in Virginia are unaware of what is happening regarding the ongoing attacks. The three F-16s were airborne at 9:30 (see (9:25 a.m.-9:30 a.m.) September 11, 2001). But according to the 9/11 Commission, the pilots are “never briefed about the reason” they are scrambled. “The pilots [know] their mission [is] to divert aircraft, but [do] not know that the threat [is coming] from hijacked airliners.” [9/11 Commission, 7/24/2004, pp. 27 and 45] One of the pilots, Captain Craig Borgstrom, will later recall that it is only when they see the burning Pentagon that they start piecing things together: “[A]s you get closer, you start thinking, ‘OK, maybe there’s some type of attack going on.’ You start correlating Washington, DC, with New York. We still have no ‘intel’ brief of what’s going on.… We knew something terribly wrong was going on.” [Filson, 2003, pp. 65-66] He says he “had no idea” that the Pentagon and World Trade Center had been hit by suicide terrorists in airplanes. [Christian Science Monitor, 4/16/2002] The Langley pilots will only learn about Flight 93 and a plane crashing in Pennsylvania when they return to their base at around 2:00 p.m. [Longman, 2002, pp. 222]

Entity Tags: Craig Borgstrom

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight AA 77, Flight UA 93

The Norfolk Tower TRACON.The Norfolk Tower TRACON. [Source: Federal Aviation Administration]The FAA’s Norfolk Terminal Radar Approach Control (TRACON) is briefly in charge of the three F-16s launched from Langley Air Force Base (see (9:25 a.m.-9:30 a.m.) September 11, 2001), but it does not redirect them northward in line with the military’s orders, after the Langley air traffic control tower previously instructed them to fly east. [9/11 Commission, 8/26/2004, pp. 96]
Jets Sent East instead of North - When NORAD’s Northeast Air Defense Sector (NEADS) issued the scramble order (see 9:24 a.m. September 11, 2001), it specified that the Langley jets be directed north toward Washington, DC. But as the jets were taking off, the Langley tower instructed them to go “090 for 60,” meaning they were to fly east for 60 miles (see (9:30 a.m.) September 11, 2001). [9/11 Commission, 1/9/2004; Spencer, 2008, pp. 142-143]
TRACON Does Not Redirect Jets - When aircraft take off from Langley Air Force Base, control of them is passed from the Langley tower to the Norfolk TRACON. [9/11 Commission, 10/6/2003 pdf file] Controllers at the TRACON are permitted to change an aircraft’s flight plan, in the case of the Langley jets the “090 for 60” instruction. [9/11 Commission, 12/1/2003 pdf file] A 9/11 Commission memorandum will state that the Langley jets are “not bound to the 60 mile distance and could have turned to the north at any time they were directed to or had orders to do so.” [9/11 Commission, 10/6/2003 pdf file] However, although the TRACON is aware that NEADS ordered the jets to head north, it does not redirect them toward this heading instead of going east. [9/11 Commission, 12/1/2003 pdf file] According to the 9/11 Commission, the reason is that “both the lead Langley pilot,” Major Dean Eckmann, “and the FAA’s Norfolk TRACON facility… assumed the flight plan instruction to go ‘090 for 60’ was newer guidance that superseded the original scramble order instructions” issued by NEADS. [9/11 Commission, 8/26/2004, pp. 96]
Pilot Agrees to Follow Tower's Directions - At 9:33, Norfolk TRACON controller Michael Strother asks Eckmann what direction he wants to head in. Strother says, “Quit 2-5, are you going directly to the Langley 090 at 60?” If Eckmann wanted to go somewhere other than what is specified in the flight plan, Strother has the authority to grant the request. But Eckmann replies, “Affirmative.” He says, “That’s our second clearance,” and, referring to the NEADS scramble order, adds, “We had an earlier clearance of a vector and an altitude.” The 9/11 Commission will summarize, “Put simply, the Langley pilots received flight direction guidance from both the scramble order and the Langley AFB departure flight plan, and continued on the latter heading for several minutes until a direction and geographic destination was provided.” [9/11 Commission, 12/1/2003 pdf file; 9/11 Commission, 1/9/2004; 9/11 Commission, 8/26/2004, pp. 96]
Navy Facility Takes over Control of Jets - Norfolk TRACON subsequently passes control of the three F-16s on to “Giant Killer,” the Fleet Area Control and Surveillance Facility in Virginia Beach, Virginia. This is the Navy air traffic control agency that handles all over-water military operations. [New York Times, 2/10/1997; 9/11 Commission, 2004; 9/11 Commission, 1/9/2004; Spencer, 2008, pp. 143] It will not be until around the time the Pentagon is hit that the Langley jets are redirected to their correct heading (see 9:36 a.m. September 11, 2001), after NEADS notices they are going in the wrong direction (see 9:34 a.m. September 11, 2001). [Vanity Fair, 8/1/2006; Spencer, 2008, pp. 149-151]

Entity Tags: Norfolk Terminal Radar Approach Control, Dean Eckmann, Michael Strother

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight AA 77, Flight UA 93

The command center of New York’s Office of Emergency Management (OEM), based in WTC Building 7, was evacuated around 9:30 a.m., according to the 9/11 Commission (though other accounts suggest it is evacuated earlier or later than this) (see (9:30 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 305] Subsequently, OEM staff members request the OEM command bus, which is equipped with radios and computers, to use as a mobile operations center. This is then used to set up a temporary command post, located at one point in front of 70 Barclay Street, with Mayor Rudolph Giuliani, OEM Commissioner John Odermatt, and the police and fire commissioners all present. Giuliani is apparently at this post when forewarned of the WTC collapse (see (Before 9:59 a.m.) September 11, 2001). Alarm is raised when a panel truck is stopped near the temporary command post, with a painting of a plane flying into the World Trade Center on it. Fearing that it might be a truck bomb, the New York Police Department immediately evacuates the surrounding area and calls out the bomb squad. NYPD temporarily detains the truck’s occupants, who turn out to be a group of Middle Easterners who speak no English, and have rented the truck. According to a report by the Mineta Transportation Institute, the vehicle turns out to be an innocent delivery truck. The report does not state who rented the truck to the Middle Easterners, or why it shows a picture of a plane hitting the WTC. [Jenkins and Edwards-Winslow, 9/2003, pp. 20; 9/11 Commission, 5/19/2004]

Entity Tags: Office of Emergency Management, Rudolph (“Rudy”) Giuliani, New York City Police Department, John Odermatt

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events

Two unidentified military aircraft fly in the vicinity of the Pentagon at an altitude of over 20,000 feet, and are in the area during the minutes before the Pentagon is hit. [Federal Aviation Administration, 9/20/2001 pdf file; 9/11 Commission, 7/28/2003 pdf file] Between at least 9:31 a.m. and 9:40 a.m., the two aircraft communicate with the air traffic control tower at Washington’s Reagan National Airport, which is less than a mile from the Pentagon. [Federal Aviation Administration, 9/20/2001 pdf file; St. Petersburg Times, 10/3/2001] Radar data will show that they fly “in trail” (in single file, with one aircraft directly behind the other) at 21,000 feet, and are overhead during the last few minutes that Flight 77 is airborne, before it hits the Pentagon at 9:37 a.m. (see 9:37 a.m. September 11, 2001). [9/11 Commission, 7/28/2003 pdf file]
Launched from Delaware Base - The identities of the two aircraft are unclear. They have the call signs “Bobcat 14” and “Bobcat 17.” [Federal Aviation Administration, 9/20/2001 pdf file] A 9/11 Commission memorandum will state that “flight strips and other information indicate that Bobcat 14 and Bobcat 17 originated out of Dover Air Force Base in Delaware.… It is possible, but not confirmed, that they were Air Force corporate passenger jets.”
Airport Managers Do Not Recall Planes - Two key officials will later be unable to specifically recall the aircraft when questioned by the 9/11 Commission. Bob Lazar, the acting operations manager at Reagan National Airport, will say he “did not remember any aircraft with the call sign ‘Bobcat’ that hung out over the National airspace” on this day. However, as well as two of the fighter jets that are inbound from Langley Air Force Base (see (9:25 a.m.-9:30 a.m.) September 11, 2001), he will recall two aircraft “coming from the north, but he did not think that they entered National’s airspace.” Donny Simons, the airport manager at Baltimore-Washington International Airport in Linthicum, Maryland, will stress “that he did not remember the Bobcats specifically,” but he speculates that controllers at his airport “were working the two ‘Bobcats’ and needed vectors from National controllers.” [9/11 Commission, 7/28/2003 pdf file]

Entity Tags: Ronald Reagan Washington National Airport, Bob Lazar, Donny Simons

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight AA 77

Kevin Down, a Sarasota police officer, recalls that immediately after President Bush’s speech concludes, “The Secret Service agent [runs] out from the school and [says] We’re under terrorist attack, we have to go now.” [BBC, 9/1/2002] The motorcade departs a few minutes later.

Entity Tags: George W. Bush, US Secret Service, Kevin Down

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, George Bush


Flight attendant Debbie Welsh is apparently stabbed.
Flight attendant Debbie Welsh is apparently stabbed. [Source: Family photo]A few minutes after 9:31 a.m., a hijacker on board Flight 93 can be heard on the cockpit voice recorder ordering a woman to sit down. A woman, presumably a flight attendant, implores, “don’t, don’t.” She pleads, “Please, I don’t want to die.” Patrick Welsh, the husband of flight attendant Debbie Welsh, is later told that a flight attendant was stabbed early in the takeover, and it is strongly implied it was his wife. She was a first-class attendant, and he says, “knowing Debbie,” she would have resisted. [Longman, 2002, pp. 207]

Entity Tags: Debbie Welsh, Patrick Welsh

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight UA 93

Danielle O’Brien.Danielle O’Brien. [Source: ABC News]At 9:32 a.m., according to the 9/11 Commission, several air traffic controllers at Washington Dulles International Airport notice a fast-moving target, which is later determined to be Flight 77, heading eastbound on their radar screens. [9/11 Commission, 7/24/2004, pp. 25; 9/11 Commission, 8/26/2004, pp. 33] At the Terminal Radar Approach Control (TRACON) at Dulles Airport, which is 22 miles west of the Pentagon, controllers have been searching for primary radar targets since 9:21, when the facility was notified of the loss of contact with Flight 77 (see 9:21 a.m. September 11, 2001). [USA Today, 9/13/2001; Navy Times, 9/22/2001; 9/11 Commission, 7/24/2004, pp. 25]
Controllers See Fast-Moving Radar Track - They now notice an unidentified blip on their screens, heading toward the White House at unusually high speed. [Washington Post, 9/11/2001; Spencer, 2008, pp. 145] Controller Danielle O’Brien will later recall: “I noticed the aircraft. It was an unidentified plane to the southwest of Dulles, moving at a very high rate of speed.… I had literally a blip and nothing more. I slid over to the controller on my left, Tom Howell, and I asked him, ‘Do you see an unidentified plane there southwest of Dulles?’ And his response was, ‘Yes. Oh, my gosh, yes! Look how fast he is.’” According to O’Brien, the aircraft is between 12 and 14 miles away when she notices it. It is heading for what is known as Prohibited Area 56 (P-56), which is the airspace over and near the White House, at a speed of about 500 miles per hour. [ABC, 10/24/2001; ABC News, 10/24/2001; Department of Transportation, 8/4/2005] Because the plane’s transponder has been turned off (see 8:56 a.m. September 11, 2001) its identity and type are presently unknown, and the Dulles controllers initially think it is a military aircraft (see (9:25 a.m.-9:37 a.m.) September 11, 2001). [Washington Post, 9/12/2001; ABC News, 10/24/2001; 9/11 Commission, 7/24/2004, pp. 25]
TRACON Notifies Others - The Dulles TRACON alerts Washington’s Reagan National Airport (see (9:33 a.m.) September 11, 2001) and the Secret Service (see (9:33 a.m.) September 11, 2001) to the approaching aircraft. Its operations supervisor also provides continuous updates over a teleconference that has been established at the FAA’s headquarters. [Federal Aviation Administration, 9/17/2001 pdf file; 9/11 Commission, 7/24/2004, pp. 25] According to an FAA chronology that is published shortly after 9/11, the Dulles TRACON controllers notice the unidentified aircraft earlier than the 9/11 Commission says, at between 9:25 and 9:30 (see (Between 9:25 a.m. and 9:30 a.m.) September 11, 2001). [Federal Aviation Administration, 9/17/2001 pdf file]

Entity Tags: Danielle O’Brien, Washington Dulles International Airport, Tom Howell

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight AA 77, Dick Cheney

A group from FAA headquarters, who are apparently oblivious to the morning’s crisis, request and are given a tour of the air traffic control tower at Washington’s Reagan National Airport, until they are forced to leave there just before the time of the Pentagon attack. [Spencer, 2008, pp. 157-158] Reagan Airport is located less than a mile from the Pentagon. [St. Petersburg Times, 10/3/2001]
Tour Group Wants to See Tower - At 9:32, the tower supervisor, Chris Stephenson, receives a phone call from one of the airport’s maintenance workers. The maintenance worker says he has a group there from the FAA’s Washington headquarters that is visiting the airport to go over some maintenance issues, but they are also curious to see what goes on in the control tower. It appears the FAA personnel are unaware of the attacks in New York, and Stephenson is asked if it is okay to bring them up. Though he is busy dealing with the chaos resulting from the ground stop recently ordered by the FAA’s Command Center (see (9:26 a.m.) September 11, 2001), Stephenson reluctantly agrees. The group arrives moments later, but Stephenson tries to ignore them. According to author Lynn Spencer, Stephenson is as yet unaware that an errant aircraft has been spotted heading toward Washington (see (9:33 a.m.) September 11, 2001). [Spencer, 2008, pp. 157] But according to USA Today, the Secret Service warned him about this aircraft at around 9:30 a.m. (see (9:30 a.m.) September 11, 2001). [USA Today, 8/11/2002]
Group Ordered to Leave - Shortly after the group arrives, Stephenson is called by a controller at the TRACON and notified of the unidentified aircraft (presumably Flight 77), which is five miles west of the tower (see (9:36 a.m.) September 11, 2001). When he looks out the window, he sees it, now less than a mile away and approaching fast. Stephenson yells at the tour group: “Out! Get out!” The FAA group heads off down the stairs, but the last in the line looks out the window at the descending aircraft and asks, “What’s that guy doing?” ”Get out!” Stephenson repeats, and pushes the man into the stairwell. Soon afterwards, the Pentagon is hit (see 9:37 a.m. September 11, 2001). [Spencer, 2008, pp. 158]

Entity Tags: Ronald Reagan Washington National Airport, Chris Stephenson, Federal Aviation Administration

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight AA 77

At the FAA’s Cleveland Center, an air traffic controller hears a transmission, presumably made by Flight 93 hijacker-pilot Ziad Jarrah, stating: “Ladies and gentlemen: Here the captain, please sit down, keep remaining sitting. We have a bomb on board. So, sit.” [9/11 Commission, 7/24/2004, pp. 12; 9/11 Commission, 8/26/2004, pp. 39] As the 9/11 Commission later notes, “Like [Mohamed] Atta on Flight 11, Jarrah apparently did not know how to operate the communication radios; thus his attempts to communicate with the passengers were broadcast on the [air traffic control] channel.” [9/11 Commission, 8/26/2004, pp. 98] While this communication is assumed to have come from Flight 93, an early FAA report states that it came “from an unknown origin.” [Federal Aviation Administration, 9/17/2001 pdf file] According to Newsweek, just prior to the communication, Cleveland Center controllers heard the sound of screaming from the flight. [Newsweek, 9/22/2001] The 9/11 Commission states that, around the time of the transmission, the plane’s cockpit voice recording indicates “that a woman, most likely a flight attendant, was being held captive in the cockpit. She struggled with one of the hijackers who killed or otherwise silenced her.” [9/11 Commission, 7/24/2004, pp. 12; 9/11 Commission, 8/26/2004, pp. 39] Though the Cleveland air traffic controller understands the hijacker’s communication, he responds to it: “Calling Cleveland Center, you’re unreadable. Say again, slowly.” He also notifies his supervisor who passes the information up the chain of command, and the FAA’s Command Center is subsequently informed, “United 93 may have a bomb on board.” At 9:34 the Command Center will relay this information to FAA headquarters (see 9:34 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 28]

Entity Tags: Cleveland Air Route Traffic Control Center, 9/11 Commission, Federal Aviation Administration

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight UA 93, Key Day of 9/11 Events

United Airlines flight dispatcher Ed Ballinger sends a warning message to the flights he is monitoring, which include Flight 93. [9/11 Commission, 8/26/2004, pp. 39] Ballinger is responsible for monitoring 16 transcontinental flights. [Chicago Daily Herald, 4/14/2004] Beginning at 9:32, he sends out a text message to these flights: “High security alert. Secure cockpit.” He presumably sends this in response to United Airlines’ notification a minute earlier that there is a potential problem with Flight 93 (see 9:31 a.m.-9:32 a.m. September 11, 2001). Ballinger’s message is transmitted to Flight 93 at 9:33, but the plane does not respond. Ballinger apparently informs his colleagues of this lack of response: United Airlines Chief Operating Officer Andy Studdert will later tell the 9/11 Commission that at “approximately 9:30, a United dispatcher reports that we cannot reach Flight 93.” [9/11 Commission, 1/27/2004; 9/11 Commission, 8/26/2004, pp. 39] Ballinger previously sent out a message at 9:19, warning his flights to “Beware any cockpit intrusion” (see 9:19 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 11]

Entity Tags: Ed Ballinger, Andrew P. Studdert

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight UA 93

The New York Stock Exchange closes. It is a short distance from the WTC. [MSNBC, 9/22/2001]

Entity Tags: New York Stock Exchange

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight AA 77

Air traffic controllers at Washington’s Reagan National Airport fail to notify the Pentagon and a nearby Army airfield about an unidentified aircraft, later determined to be Flight 77, which they are tracking as it approaches the capital. [US Army Center for Military History, 11/14/2001 pdf file; 9/11 Commission, 8/26/2004, pp. 33]
Controllers Call Secret Service but Not Military - Controllers in the Terminal Radar Approach Control (TRACON) at Reagan National Airport are aware of the unidentified, fast-moving aircraft that is approaching the White House from at least as early as 9:33 a.m. (see (9:33 a.m.) September 11, 2001). [Federal Aviation Administration, 9/17/2001 pdf file; 9/11 Commission, 7/24/2004, pp. 9, 39; Spencer, 2008, pp. 145-146] (However, those in the airport’s control tower possibly only learn of it slightly later (see (9:36 a.m.) September 11, 2001). [Spencer, 2008, pp. 158] ) Although a supervisor at the TRACON promptly alerts the Secret Service at the White House to the aircraft (see (9:33 a.m.) September 11, 2001), none of the Reagan Airport controllers contact the Pentagon or the nearby Davison Army Airfield about it. [Federal Aviation Administration, 9/17/2001 pdf file; US Army Center for Military History, 11/14/2001 pdf file]
Aviation Unit Located near Pentagon - Davison Army Airfield is located at Fort Belvoir, an Army base 12 miles south of the Pentagon. The airfield’s principal missions include maintaining “a readiness posture in support of contingency plans,” exercising “operational control” of the local airspace, and providing “aviation support for the White House, US government officials, Department of Defense, Department of the Army, and other government agencies.” The 12th Aviation Battalion, which is the aviation support unit for the Military District of Washington, is stationed at Davison Airfield. The battalion operates UH-1 “Huey” and UH-60 Black Hawk helicopters. [Pentagram, 5/7/1999; Military District of Washington, 8/2000] Its airfield operations unit—Davison Airfield Management—operates and maintains the heliport at the Pentagon. [Soldiers Magazine, 7/2006]
Tower Supervisor Unhappy - The supervisor of air traffic control currently working in the control tower at Davison Airfield will be unhappy about the failure of the Reagan Airport controllers to alert his unit or the Pentagon to the approaching aircraft. He will voice his complaints when he later talks to one of those controllers. The supervisor will later recall: “I was asking him, ‘Did you know that the aircraft was coming this way?’ And he said: ‘Yes. We were tracking him for so many miles.’”
Controller: 'It Never Occurred to Me' to Call Military - The supervisor will ask the controller: “Why you didn’t say anything to Davison? Why you didn’t say anything to the Pentagon? Because if you would have said something, my controller at the Pentagon would have called the DPS unit,” meaning the Defense Protective Service, which guards the Pentagon, “and it would have alerted them that there was something coming to Washington, DC, an aircraft with hostile intentions or something.” The controller will reply, “Well, you know what, it never occurred to me,” and say, “we didn’t know that he was going to hit the Pentagon.” [US Army Center for Military History, 11/14/2001 pdf file]

Entity Tags: Ronald Reagan Washington National Airport, Pentagon, Davison Army Airfield

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight AA 77

Reagan National Airport.Reagan National Airport. [Source: Metropolitan Washington Airports Authority]Air traffic controllers at Washington’s Reagan National Airport are contacted by controllers at Washington Dulles International Airport, and informed of a fast-moving unidentified aircraft, later determined to be Flight 77, which is approaching the restricted airspace around the White House. [Washington Post, 9/11/2001; Federal Aviation Administration, 9/17/2001 pdf file; 9/11 Commission, 6/4/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 33] Reagan Airport is less than a mile from the Pentagon and only a few miles from the White House. [St. Petersburg Times, 9/19/2001] During a shift, it has 10 or 11 controllers working in its Terminal Radar Approach Control (TRACON) and seven or eight controllers working in its air traffic control tower. [9/11 Commission, 7/28/2003 pdf file] Controllers at the Dulles TRACON have recently noticed the unidentified aircraft on their radar screens (see (Between 9:25 a.m. and 9:30 a.m.) September 11, 2001 and 9:32 a.m. September 11, 2001). [Federal Aviation Administration, 9/17/2001 pdf file; 9/11 Commission, 7/24/2004, pp. 9]
TRACON Told of Aircraft - A Dulles Airport controller now calls the TRACON at Reagan Airport, and says: “Hey! Untracked target 15 [miles] west of you. Primary target eastbound! Heading toward P-56!” [Spencer, 2008, pp. 145-146] (P-56, or Prohibited Area 56, is the restricted airspace above and near the White House. [Department of Transportation, 8/4/2005] ) Reagan Airport controller Dan Creedon checks his radar screen and sees the aircraft’s target about 10 miles west of the White House. The radar track is untagged, so he attaches a data box to it with the word “LOOK” in it. This will allow other controllers to quickly spot the aircraft. It also causes its ground speed to appear on the screen. According to author Lynn Spencer, the aircraft is shown to be flying at 290 miles per hour. [Spencer, 2008, pp. 146] But other accounts will claim it is flying at between 400 and 500 mph as it approaches Washington. [CBS News, 9/21/2001; ABC News, 10/24/2001; USA Today, 8/13/2002; 9/11 Commission, 7/28/2003 pdf file] Creedon then calls out to Victor Padgett, the operations supervisor in the TRACON, and tells him about the aircraft heading their way. [Federal Aviation Administration, 9/14/2001; Spencer, 2008, pp. 146]
Controllers Notify Others - After the Reagan Airport controllers learn of the approaching aircraft, they promptly contact other agencies about it. Padgett calls the Secret Service (see (9:33 a.m.) September 11, 2001). [Federal Aviation Administration, 9/14/2001; Federal Aviation Administration, 9/17/2001 pdf file] And another controller will issue traffic advisories on the aircraft to a C-130 military cargo plane that is flying in the area, and then instruct the C-130 to identify and follow the aircraft (see 9.36 a.m. September 11, 2001). [Federal Aviation Administration, 9/17/2001 pdf file; New York Times, 10/16/2001; 9/11 Commission, 8/26/2004, pp. 33; Spencer, 2008, pp. 146-147] A controller in the TRACON will also call the Reagan Airport control tower, and alert it to the approaching aircraft (see (9:36 a.m.) September 11, 2001). [Spencer, 2008, pp. 158]

Entity Tags: Ronald Reagan Washington National Airport, Victor Padgett, Dan Creedon, Washington Dulles International Airport

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight AA 77

A supervisor at Washington’s Reagan National Airport calls the Secret Service Joint Operations Center (JOC) and warns it about an unidentified aircraft that is heading toward the White House. [Federal Aviation Administration, 9/14/2001; Federal Aviation Administration, 9/17/2001 pdf file; 9/11 Commission, 7/24/2004, pp. 9] Controllers at Reagan Airport have just been contacted by controllers at Washington Dulles International Airport, and notified of the unidentified aircraft, later determined to be Flight 77, approaching Washington (see (9:33 a.m.) September 11, 2001). [Washington Post, 9/11/2001; 9/11 Commission, 8/26/2004, pp. 33]
Supervisor Calls Secret Service - Immediately after he learns of this aircraft, Victor Padgett, the operations supervisor at the Terminal Radar Approach Control (TRACON) at Reagan Airport, picks up a direct line to the White House and informs the Secret Service JOC there: “We have a target five [miles] west. He’s turning south but he’s still on our scope. We’re not talking to him. It’s definitely a suspicious aircraft.” [Federal Aviation Administration, 9/14/2001; Spencer, 2008, pp. 146] According to the 9/11 Commission, this is “the first specific report to the Secret Service of a direct threat to the White House.” [9/11 Commission, 7/24/2004, pp. 39] Padgett provides the Secret Service with continuous updates on the aircraft’s actions. [Federal Aviation Administration, 9/14/2001; Federal Aviation Administration, 9/17/2001 pdf file] After traveling almost 10 miles south of Reagan Airport, the aircraft turns back toward Washington and again appears to be heading for the White House. Padgett tells the Secret Service: “What I’m telling you, buddy, if you’ve got people, you’d better get them out of there! And I mean right g_ddamned now![Spencer, 2008, pp. 158] (People will begin rapidly evacuating from the White House at about 9:45 a.m. (see (9:45 a.m.) September 11, 2001). [CNN, 9/11/2001; CNN, 9/12/2001]
Cheney Not Evacuated - According to the 9/11 Commission, when Padgett initially calls the JOC, “No move [is] made to evacuate the vice president” from his White House office. The officer who takes the call will explain, “[I was] about to push the alert button when the tower advised that the aircraft was turning south and approaching Reagan National Airport.” According to the Commission, Vice President Dick Cheney is not evacuated until “just before 9:36” (see (9:35 a.m.) September 11, 2001 and (9:36 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 39] (However, other accounts indicate he was evacuated earlier on, shortly after 9:00 a.m. (see (Shortly After 9:03 a.m.) September 11, 2001). [New York Times, 9/13/2001; ABC News, 9/14/2002] ) A supervisor at Dulles Airport also contacts the Secret Service around this time to notify it of the approaching aircraft (see (9:33 a.m.) September 11, 2001). [Federal Aviation Administration, 9/17/2001 pdf file]

Entity Tags: US Secret Service, Ronald Reagan Washington National Airport, Richard (“Dick”) Cheney, Victor Padgett

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight AA 77, Dick Cheney

The BBC reports that pilot Major Dean Eckmann gets a message as he’s flying from Langley, Virginia. “They said—all airplanes, if you come within (I believe it was) 30 miles of Washington, D.C., you will be shot down.” [BBC, 9/1/2002] It’s not clear who “they” are and what authority they have. However, fighters are not actually given shootdown orders until later, if at all.

Entity Tags: Dean Eckmann

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight AA 77, Flight UA 93

A supervisor at Washington Dulles International Airport contacts the Secret Service at the White House and informs it that an unidentified aircraft is heading toward Washington at a high rate of speed. [Federal Aviation Administration, 9/17/2001 pdf file; 9/11 Commission, 7/22/2003 pdf file] Air traffic controllers at the Terminal Radar Approach Control (TRACON) at Dulles Airport have recently noticed this aircraft on their radar screens (see (Between 9:25 a.m. and 9:30 a.m.) September 11, 2001 and 9:32 a.m. September 11, 2001). Its identity and type are currently unknown, but it is later determined to be Flight 77. [Federal Aviation Administration, 9/17/2001 pdf file; 9/11 Commission, 7/24/2004, pp. 9, 25]
Supervisor Calls White House over Hotline - The Dulles TRACON has a direct phone line to the Secret Service at the White House. After a controller alerts him to the suspicious aircraft, John Hendershot, the operations supervisor, calls the Secret Service over this line. [9/11 Commission, 7/22/2003 pdf file; 9/11 Commission, 12/22/2003 pdf file] He says, “We have an unidentified, very fast-moving aircraft inbound toward your vicinity, eight miles west.” [ABC News, 10/24/2001]
Supervisor Uncertain about Response - Hendershot is unsure what response his call elicits. He will tell the 9/11 Commission, “I guess the operator picked it up,” and say that he assumed the information he provided was relayed to the relevant people at the White House. He will also tell the Commission that, following his call, “no one from Dulles tower was talking to the White House during the minute-minute countdown concerning the unknown primary approaching from the west.” [9/11 Commission, 12/22/2003 pdf file] A supervisor at Washington’s Reagan National Airport also contacts the Secret Service around this time, to notify it of the approaching aircraft (see (9:33 a.m.) September 11, 2001). [Federal Aviation Administration, 9/17/2001 pdf file; 9/11 Commission, 7/24/2004, pp. 9] But, while the White House is alerted, personnel at Dulles Airport will tell the 9/11 Commission that there is no discussion about notifying the US Capitol of the unidentified aircraft. [9/11 Commission, 7/22/2003 pdf file]

Entity Tags: Washington Dulles International Airport, US Secret Service, John Hendershot

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight AA 77

Based on an analysis of radar data for Flight 77 as it approaches the Pentagon and makes a 330 degree loop (see 9:34 a.m.- 9:37 a.m. September 11, 2001), experts will later say that the plane is being flown so smoothly that “it’s clear there [is] no fight for control going on.” [CBS News, 9/21/2001; Boston Globe, 11/23/2001] The plane gets near the White House during this turn. “Sources say the hijacked jet… [flies] several miles south of the restricted airspace around the White House.” [CBS News, 9/21/2001] The Daily Telegraph will later write: “If the airliner had approached much nearer to the White House it might have been shot down by the Secret Service, who are believed to have a battery of ground-to-air Stinger missiles ready to defend the president’s home. The Pentagon is not similarly defended.” [Daily Telegraph, 9/16/2001] White House spokesman Ari Fleischer will suggest the plane goes even closer to the White House, saying, “That is not the radar data that we have seen. The plane was headed toward the White House.” [CBS News, 9/21/2001 Sources: Ari Fleischer]

Entity Tags: Pentagon, US Secret Service

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight AA 77

FAA Administrator Jane Garvey notifies the video conference chaired by counterterrorism “tsar” Richard Clarke that all aircraft have been ordered to land at the nearest field and reads a list of potential hijacks including Delta 1989 and United 93. [Clarke, 2004, pp. 5] Although, according to Clarke’s account, both General Richard Myers and Secretary of Defense Donald Rumsfeld are present at the conference at this point, the 9/11 Commission will later claim that the military was not notified about the hijacking of United 93 until over half an hour later (see 10:03 a.m. September 11, 2001).

Entity Tags: Richard B. Myers, Jane Garvey, Donald Rumsfeld, Richard A. Clarke

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight UA 93

Before crashing into the Pentagon, Flight 77 performs a rapid downward spiral, flying almost a complete circle and descending 7,000 feet in two and a half minutes. [CBS News, 9/21/2001]
330-Degree Turn - At 9:34 a.m., Flight 77 is about 3.5 miles west-southwest of the Pentagon. But, at an altitude of around 7,000 feet, it is flying too high to hit its target. [CBS News, 9/21/2001; New York Times, 10/16/2001; National Transportation Safety Board, 2/19/2002 pdf file] Based on an analysis of radar data and information from the plane’s flight data recorder, a 2002 National Transportation Safety Board report will describe the maneuver the aircraft then performs: “[Flight 77] started a right 330-degree descending turn to the right. At the end of the turn, the aircraft was at about 2,000 feet altitude and four miles southwest of the Pentagon. Over the next 30 seconds, power was increased to near maximum and the nose was pitched down in response to control column movements.” The aircraft accelerates to about 530 miles per hour as it closes in on the Pentagon. [National Transportation Safety Board, 2/19/2002 pdf file]
Controllers Watch on Radar - Air Traffic Controllers at Washington Dulles International Airport follow Flight 77 on their radar screens as it performs this maneuver. Danielle O’Brien will later recall: “John, our supervisor, relayed verbatim, ‘OK, he’s 12 miles west, he’s moving very fast eastbound.… Eleven miles west.’ And it was just a countdown. Ten miles west, nine miles west.… And it went six, five, four, and I had it in my mouth to say three, and all of a sudden the plane turned away. In the room it was almost a sense of relief.” [ABC, 10/24/2001; ABC News, 10/24/2001] Todd Lewis will recall that the aircraft “was heading right towards a prohibited area in downtown Washington.… Then it turned south and away from the prohibited area, which seemed like a momentary sigh of relief, and it disappeared. But it was going away from Washington, which seemed to be the right thing.” [MSNBC, 9/11/2002] However, O’Brien will continue: “[T]he plane turned back. He continued in the right-hand turn, made a 360-degree maneuver.… We lost radar contact with that aircraft. And we waited. And we waited.” [ABC, 10/24/2001; ABC News, 10/24/2001]
Maneuver Indicates Advanced Flying Skills - According to CBS News, “The steep turn” made by Flight 77 “was so smooth… sources say, it’s clear there was no fight for control going on.” The “complex maneuver suggests the hijackers had better flying skills than many investigators first believed.” [CBS News, 9/21/2001] Aviation experts will conclude that this maneuver was the work of “a great talent… virtually a textbook turn and landing.” [Washington Post, 9/10/2002] Due to the aircraft’s high speed and the way it is being flown, Dulles Airport controllers mistake it for a military fighter jet (see (9:25 a.m.-9:37 a.m.) September 11, 2001). [Washington Post, 9/12/2001; ABC News, 10/24/2001; MSNBC, 9/11/2002] Yet the hijacker allegedly at the controls, Hani Hanjour, was considered to be a very poor pilot at numerous flight schools he attended (see October 1996-December 1997, 1998, January-February 2001, February 8-March 12, 2001, (April-July 2001), and Mid-August 2001). [Washington Post, 9/10/2002]

Entity Tags: Todd Lewis, National Transportation Safety Board, Danielle O’Brien, John Hendershot, Washington Dulles International Airport

Timeline Tags: Complete 911 Timeline

Category Tags: Flight AA 77

A helicopter belonging to the US Park Police Aviation Unit.A helicopter belonging to the US Park Police Aviation Unit. [Source: United States Park Police]A US Park Police helicopter is directed to intercept the aircraft that subsequently hits the Pentagon, according to the later statements of US Navy historian John Darrell Sherwood. The helicopter’s pilot reportedly describes the incident when later interviewed by a US Marine Corps historian. Details of the pilot’s account are then revealed by Sherwood, who is a colleague of the Marine Corps historian, while he is interviewing Jeffrey Mark Parsons of the United States Border Patrol about his experiences of the 9/11 attacks.
Pilot Told to Prevent Plane Hitting Pentagon - According to Sherwood, the helicopter pilot, who is “an aviation sergeant with the United States Park Police,” is “in the area [of the Pentagon] and he got a call saying, ‘Try to intercept this plane, try to distract the plane, try to do something to, you know, prevent the plane from going into the Pentagon.’” It is unclear from what Sherwood says whether the helicopter is on the ground or already airborne at this time. In response to the instruction, the helicopter goes “to try to distract” the approaching aircraft.
Helicopter Witnessed near Pentagon - What is apparently this Park Police helicopter is then witnessed by Parsons out of a window on the 17th floor of the hotel he is staying at. Parsons sees it flying toward the helicopter landing pad at the Pentagon, two or three minutes before the Pentagon is attacked. [US Naval Historical Center, 12/13/2001; Goldberg et al., 2007, pp. 258] Other individuals near the Pentagon see what is presumably the same helicopter around this time (see (9:35 a.m.-9:36 a.m.) September 11, 2001). [CNN, 9/11/2001; Washington Post, 9/5/2002] Parsons has been staying at the Marriott Residence Inn in Arlington, near the Pentagon, for almost a month, but, he will recall, he has “never seen a helicopter approach the Pentagon from that direction before.”
Pilot Sees Pentagon Attack - At some point, the helicopter lands for a period near the Pentagon. According to Sherwood, it “landed, at one point, near the Memorial Bridge, and there’s that strip of land before you get to the Memorial Cemetery.” Its pilot reportedly witnesses the attack on the Pentagon. He “saw the plane go in, and then the next thing he started doing is medevacing people out of there,” according to Sherwood. When told while being interviewed by Sherwood that the helicopter pilot is instructed to intercept a plane approaching the Pentagon, Parsons will ask, “Then they knew [the plane] was headed toward the Pentagon before it actually hit the Pentagon, then?” To this, Sherwood will only answer, “I guess that helicopter swung around, but by the time he got around, the plane was already into the building.”
Park Police Flies Huey Helicopters - The helicopter is a white and blue Huey, according to Sherwood. [US Naval Historical Center, 12/13/2001] The Park Police Aviation Unit has two Bell 412 helicopters. [Aviation International News, 10/1/2001; Rotor and Wing, 11/2001; Rotor and Wing, 2/2002; National Park Service, 10/16/2004] (The Bell 412 is a more modern version of the “Huey” helicopter. [New York Times, 8/24/2003; USA Today, 10/25/2007] ) The aviation unit is located in Anacostia Park in southeast Washington, across the Potomac River from the Pentagon. [Aviation International News, 10/1/2001; National Park Service, 10/16/2004]
Witness Told, 'Don't Tell Anyone about' Incident - Most accounts of the unit’s actions on this day will make no mention of this incident, and only describe Park Police helicopters taking off in the minutes after the attack on the Pentagon (see Shortly After 9:37 a.m. September 11, 2001). [Rotor and Wing, 11/2001; NBC 4, 9/11/2003; McDonnell, 2004, pp. 20 pdf file; Goldberg et al., 2007, pp. 161-162] However, it appears there may be an attempt to keep the incident secret. After Parsons recalls seeing the helicopter near the Pentagon minutes before the attack there, Sherwood will instruct him: “Don’t tell anyone about that story, because that’s one of our, I think that’s one of the best stories that’s going to come out of this. We don’t want the press to get this.” [US Naval Historical Center, 12/13/2001]

Entity Tags: Jeffrey Mark Parsons, John Darrell Sherwood, United States Park Police

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight AA 77

According to the 9/11 Commission, word of Flight 93’s hijacking reaches FAA headquarters. By this time, headquarters has established an open line of communication with the FAA Command Center at Herndon, Virginia. It had instructed the center to poll all flight control centers about suspect aircraft. So, at this time, the Command Center passes on Cleveland’s message: “United 93 may have a bomb on board.” The FAA headquarters apparently does not forward this information to the military, despite having the responsibility for doing so. Ben Sliney, the FAA’s national operations manager at its Herndon Command Center, will later recount, “I do know that all the information was being relayed to headquarters and, at least as far as we were concerned, it should have been. We thought it had been given to the military at each juncture.” The Command Center continually updates FAA headquarters on Flight 93 until it crashes. [9/11 Commission, 6/17/2004; CBC, 9/12/2006]

Entity Tags: Federal Aviation Administration, Ben Sliney

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight UA 93

According to the 9/11 Commission, NEADS contacts Washington flight control to ask about Flight 11. A manager there happens to mention, “We’re looking—we also lost American 77.” The commission claims, “This was the first notice to the military that American 77 was missing, and it had come by chance.… No one at FAA Command Center or headquarters ever asked for military assistance with American 77.” [9/11 Commission, 6/17/2004] Yet, 38 minutes earlier, flight controllers determined Flight 77 was off course, out of radio contact, and had no transponder signal (see 8:56 a.m. September 11, 2001). They’d warned American Airlines headquarters within minutes. By some accounts, this is the first time NORAD is told about Flight 77, but other accounts have them warned around 9:25 a.m.

Entity Tags: American Airlines, North American Aerospace Defense Command, Northeast Air Defense Sector, Federal Aviation Administration

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight AA 77, Key Day of 9/11 Events

The Nantucket Hair Salon.The Nantucket Hair Salon. [Source: Nantucket Hair Salon]Lynne Cheney, the wife of Vice President Dick Cheney, is evacuated from a hair salon in Washington, DC, by her Secret Service agents, but, after initially heading toward the vice president’s residence, her car changes direction and heads to the White House after the Pentagon is hit. [United States Secret Service, 10/1/2001; White House, 11/9/2001] Cheney was at the Nantucket Hair Salon, near the White House, at the time of the plane crashes at the World Trade Center, but the Secret Service agents accompanying her did not evacuate her in response to those attacks (see (8:48 a.m.-9:03 a.m.) September 11, 2001). [United States Secret Service, 10/1/2001] At around 9:33 a.m., however, air traffic controllers informed the Secret Service that an unidentified aircraft was heading toward the White House (see (9:33 a.m.) September 11, 2001 and (9:33 a.m.) September 11, 2001). [Federal Aviation Administration, 9/17/2001 pdf file; 9/11 Commission, 7/24/2004, pp. 39]
Cheney Driven at 'High Speed' Away from Hair Salon - Presumably just a short time later, the Secret Service Joint Operations Center alerts the agents accompanying Cheney to the suspicious aircraft. One of the agents therefore decides to evacuate Cheney to the vice president’s residence, which is on the grounds of the US Naval Observatory in northwest Washington. [United States Secret Service, 10/1/2001; CNN, 10/26/2001; Washington Post, 11/27/2008] Cheney will later recall that her agents move her “rather briskly into a car” and then drive “at rather high speed” toward the vice president’s mansion. [White House, 11/9/2001; Newsweek, 12/30/2001]
Car Makes 'Dramatic U-turn' and Heads to White House - During the journey, one of Cheney’s Secret Service agents phones a colleague who tells them that “the suspect airplane had crashed into the Pentagon,” according to Michael Seremetis, who is one of the agents accompanying Cheney this morning. [United States Secret Service, 10/1/2001] (The Pentagon is hit at 9:37 a.m. (see 9:37 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 10] ) The colleague says that since Cheney’s motorcade is “on 15th Street and near the White House,” it should change destination and take Cheney to “the White House shelter” where she can join her husband. [United States Secret Service, 10/1/2001] Cheney will recall that after her car has been heading toward the vice president’s residence for about five minutes, “we made a rather dramatic U-turn in the middle of the street and headed toward the White House.” [White House, 11/9/2001] She will comment that after the Pentagon has been hit, the Secret Service “decided that maybe it would be safer for me to be underneath the White House. The immediate threat was gone, so they took me there.” [Milwaukee Journal Sentinel, 7/2/2002; NPR, 7/2/2002] Cheney will arrive at the White House as it is being evacuated (see (9:45 a.m.) September 11, 2001). [Newsweek, 12/30/2001]

Entity Tags: US Secret Service, Michael Seremetis, Lynne Cheney

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events

Daniel Caine.Daniel Caine. [Source: White House]The Secret Service calls the District of Columbia Air National Guard (DCANG) at Andrews Air Force Base, just outside Washington, and asks if it can get fighter jets launched. [Filson, 2003, pp. 78]
Secret Service Calls DCANG - Major Daniel Caine, the supervisor of flying with the 113th Wing of the DC Air National Guard, which is based at Andrews, called his contact at the Secret Service earlier on to see if they needed assistance from his unit, but was told they did not (see (Between 9:05 a.m. and 9:32 a.m.) September 11, 2001). But the Secret Service has just learned of a suspicious aircraft five miles from the White House (see (9:33 a.m.) September 11, 2001 and (9:33 a.m.) September 11, 2001), and so one of its agents now calls Caine back. [Federal Aviation Administration, 9/17/2001 pdf file; Spencer, 2008, pp. 124, 156] Caine’s previous call to the Secret Service had been with agent Kenneth Beauchamp, who told Caine he would call back. However, he did not do so. The name of the agent that makes the current call is unstated. [9/11 Commission, 3/8/2004 pdf file]
Agent Wants Planes Launched - The Secret Service agent asks, “Can you get airplanes up?” He then tells Caine to stand by, and says somebody else will call. Caine will later recall, “When I heard the tone in his voice, I called our bomb dump and told them to uncrate our missiles.” [Filson, 2003, pp. 78] But before Caine does this, Lieutenant Colonel Marc Sasseville, the acting operations group commander under the 113th Wing, calls Brigadier General David Wherley, the commander of the 113th Wing, to get permission to use their “war-reserve missiles.” Wherley gives the go-ahead, and then Caine calls the weapons loaders across the base and orders them, “Get some live AIM-9s [missiles] and bring them over!” At the same time, Sasseville calls the unit’s maintenance officer and orders that their jets be prepared for launch (see (9:35 a.m.-11:05 a.m.) September 11, 2001). [Aviation Week and Space Technology, 9/9/2002; 9/11 Commission, 3/8/2004 pdf file; Spencer, 2008, pp. 156-157] Someone from the Secret Service’s White House Joint Operations Center will soon call Caine, and request that armed fighters be launched over Washington (see (Shortly After 9:35 a.m.) September 11, 2001). [Filson, 2003, pp. 78; 9/11 Commission, 3/11/2004 pdf file]

Entity Tags: Daniel Caine, US Secret Service, David Wherley, Marc Sasseville, District of Columbia Air National Guard

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight AA 77, Key Day of 9/11 Events, All Day of 9/11 Events, Flight AA 77, Key Day of 9/11 Events

Bush’s motorcade on its way to the Sarasota airport.Bush’s motorcade on its way to the Sarasota airport. [Source: CBC]President Bush’s motorcade leaves Booker Elementary School bound for Sarasota-Bradenton International Airport. It initially heads off in the wrong direction, though, and has to perform a U-turn in order to proceed toward the airport. [Daily Telegraph, 12/16/2001; Washington Times, 10/8/2002; Wall Street Journal, 3/22/2004; 9/11 Commission, 6/17/2004; Canadian Broadcasting Corporation, 9/10/2006] A few days after 9/11, Sarasota’s main newspaper reports: “Sarasota barely skirted its own disaster. As it turns out, terrorists targeted the president and Air Force One on Tuesday, maybe even while they were on the ground in Sarasota and certainly not long after. The Secret Service learned of the threat just minutes after Bush left Booker Elementary.” [Sarasota Herald-Tribune, 9/16/2001] Kevin Down, a Sarasota police officer at the scene, recalls, “I thought they were actually anticipating a terrorist attack on the president while we were en route.” [BBC, 8/30/2002] ABC News reporter Ann Compton, who is part of the motorcade, recalls, “It was a mad-dash motorcade out to the airport.” [BBC, 9/1/2002]

Entity Tags: George W. Bush, Kevin Down, Ann Compton, Andrew Card, US Secret Service

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, George Bush, Key Day of 9/11 Events

NORAD’s air defence computer system, the AN/FYQ-93.NORAD’s air defence computer system, the AN/FYQ-93. [Source: Federation of American Scientists]A technician at NORAD’s Northeast Air Defense Sector (NEADS) instructs personnel on the NEADS operations floor to turn off their “sim switches,” apparently so as to remove from their radar screens simulated information for a training exercise that was being conducted this morning. [Northeast Air Defense Sector, 8/23/2001; North American Aerospace Defense Command, 9/11/2001; 9/11 Commission, 2004]
Staffer Complained, 'Let's Get Rid of This Goddamn Sim' - A few minutes earlier, at 9:30 a.m., a member of staff on the operations floor complained about simulated information—presumably false tracks—appearing on NEADS radar screens. He said: “You know what, let’s get rid of this godd_mn sim. Turn your sim switches off. Let’s get rid of that crap.” [North American Aerospace Defense Command, 9/11/2001; North American Aerospace Defense Command, 9/11/2001] (A “sim switch” presumably allows simulated material on radar scopes to be turned on or off.)
Technician Instructs, 'Turn Off Your Sim Switches' - Now a member of NEADS staff, who according to a 9/11 Commission document is Technical Sergeant Jeffrey Richmond, gives an instruction to the NEADS surveillance technicians, “All surveillance, turn off your sim switches.” Seconds later, apparently in response to this instruction, someone on the operations floor tells a colleague, “You got your sim switches down.” [North American Aerospace Defense Command, 9/11/2001; 9/11 Commission, 2004]
Sim Switches Turned On for Day's Exercise - Simulated material (“sim”) is apparently appearing on NEADS radar screens because of the NORAD training exercise, Vigilant Guardian, that was being conducted this morning (see (6:30 a.m.) September 11, 2001). Former Deputy Secretary of Defense John Hamre has revealed that NORAD has the capacity to inject simulated material into the system, “as though it was being sensed for the first time by a radar site.” In a training exercise in December 1998, for example, NORAD ran “30 different simulations, some of them being mass attacks, some of them being single missiles.” An information page on the current exercise stated, “All of NEADS, operations personnel are to have their sim switches turned ‘on’ starting at 1400Z 6 Sept. 01 till endex [the end date of the exercise].” Since Vigilant Guardian was originally scheduled to continue until September 13, this would mean NEADS personnel had their sim switches turned on this morning. [US Department of Defense, 1/15/1999; Northeast Air Defense Sector, 8/23/2001]
Radar Equipment Set to Display 'Sim Tracks' - A memo outlining special instructions for Vigilant Guardian participants further detailed how NORAD equipment needed to be set to display simulated material during the exercise. It stated: “The exercise will be conducted sim over live on the air sovereignty string. The Q-93 must be placed in the mixed mode to allow the telling [i.e. the communicating of information between facilities] of sim tracks.” [Northeast Air Defense Sector, 8/23/2001] The Q-93 is a piece of equipment used by NORAD, which is described as “a suite of computers and peripheral equipment configured to receive plot data from ground radar systems,” and which “performs track processing.” [General Accounting Office, 12/24/1992 pdf file; Federation of American Scientists, 4/23/2000] The Q-93 also “receives flight plans from the FAA, and has bi-directional communications with NORAD headquarters and a real-time link to AWACS [Airborne Warning and Control System planes].” [Satterthwaite, Corman, and Herm, 6/2002]
Exercise Supposedly Canceled Earlier On - While NEADS radar scopes are still displaying simulated material as late as 9:34 a.m., some accounts will claim the Vigilant Guardian exercise was canceled shortly after 9:03 a.m., when the second World Trade Center tower was hit (see (Shortly After 9:03 a.m.) September 11, 2001). [Airman, 3/2002; Filson, 2003, pp. 59] And according to a report in the Toronto Star, “Any simulated information” for the exercise was “purged from the [radar] screens” at NORAD’s operations center in Cheyenne Mountain, Colorado, shortly before the second WTC tower was hit (see (9:00 a.m.) September 11, 2001). [Toronto Star, 12/9/2001] However, NEADS will receive a phone call from the operations center at 10:12 a.m. in which the caller asks it to “terminate all exercise inputs coming into Cheyenne Mountain” (see 10:12 a.m. September 11, 2001). [North American Aerospace Defense Command, 9/11/2001]

Entity Tags: Jeffrey Richmond, Northeast Air Defense Sector, Vigilant Guardian, John J. Hamre

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Training Exercises

Mark Rothenberg.Mark Rothenberg. [Source: Family photo]Tom Burnett, a passenger on the hijacked Flight 93, calls his wife Deena Burnett a second time from the aircraft and is told about the planes hitting the World Trade Center. [Sacramento Bee, 9/11/2002] Deena is on the phone with an FBI agent, reporting her husband’s previous call from the plane (see 9:31 a.m.-9:34 a.m. September 11, 2001), when she hears her call-waiting beep. She answers her husband’s call, making a note of the time. [Newsweek, 12/3/2001; Longman, 2002, pp. 109-110] Tom tells her the plane’s hijackers are “in the cockpit. The guy they knifed is dead.… I tried to help him, but I couldn’t get a pulse.” [Burnett and Giombetti, 2006, pp. 64] (According to journalist and author Jere Longman, Burnett is likely referring here to fellow passenger Mark Rothenberg. [Longman, 2002, pp. 107] ) Deena says: “Tom, they are hijacking planes all up and down the East coast. They are taking them and hitting designated targets. They’ve already hit both towers of the World Trade Center.” [Burnett and Giombetti, 2006, pp. 64] (When the FBI later interviews her (see (12:30 p.m.) September 11, 2001), Deena will say it seemed her husband was already aware at this time that other flights had crashed into the WTC, although this possibility is not specifically brought up during their call. [Federal Bureau of Investigation, 9/11/2001 pdf file] ) Tom says the hijackers are “talking about crashing this plane.” He adds: “Oh my gosh! It’s a suicide mission.” Deena hears him repeating the information she has told him to other people. When she asks who this is, he tells her he is talking to his seatmate. [Federal Bureau of Investigation, 9/11/2001 pdf file; Burnett and Giombetti, 2006, pp. 64] Tom wants to know if commercial aircraft have been hijacked, how many planes and which airlines are involved, and who is involved? [Longman, 2002, pp. 110] He then says: “We’re turning back toward New York. We’re going back to the World Trade Center. No, wait, we’re turning back the other way. We’re going south.” He reports: “We’re over a rural area. It’s just fields. I’ve gotta go.” He then hangs up. The call has lasted about two minutes. [Burnett and Giombetti, 2006, pp. 64] According to Longman, unlike his previous call, which he made using his cell phone, Tom Burnett makes this call using an Airfone. [Longman, 2002, pp. 110] But other reports will state that he makes all four of his calls from Flight 93 using his cell phone. [Associated Press, 9/13/2001; Washington Post, 4/19/2002; San Francisco Chronicle, 4/21/2002] According to notes of Deena Burnett’s later interview with the FBI, all Tom’s calls are made using his cell phone, but “one of the calls did not show on the caller identification as [Deena] was on the line with another call” when it was made. This could be referring to this second call, which occurred while Deena was on the phone with the FBI agent. [Federal Bureau of Investigation, 9/11/2001 pdf file]

Entity Tags: Tom Burnett, Deena Burnett, Mark Rothenberg

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight UA 93, Alleged Passenger Phone Calls

At NORAD’s Northeast Air Defense Sector (NEADS), Staff Sergeant William Huckabone is the first person to notice that the three fighter jets launched from Langley Air Force Base in Virginia (see 9:24 a.m. September 11, 2001) are drastically off course.
Jets Heading to Training Airspace - Huckabone has spotted the radar returns for the Langley F-16s and notices that, instead of flying north toward the Baltimore area as instructed, the fighters are going east, out over the Atlantic Ocean, apparently toward a military training airspace called Whiskey 386 (see 9:30 a.m.-9:37 a.m. September 11, 2001). Unfortunately, NEADS cannot contact the jets directly, as they are out of its radio range. Furthermore, the supervisor of flying (SOF) for the alert unit at Langley AFB is unavailable. [Vanity Fair, 8/1/2006; Spencer, 2008, pp. 149] As the SOF, Captain Craig Borgstrom would normally be responsible for communicating with NEADS and getting information to pass on to his jets, but he has taken off himself, along with his unit’s two alert pilots (see (9:25 a.m.-9:30 a.m.) September 11, 2001). [Christian Science Monitor, 4/16/2002; Spencer, 2008, pp. 118]
NEADS Calls 'Giant Killer' - Huckabone alerts fellow weapons director Master Sergeant Steve Citino, who is sitting next to him, to the off-course fighters. He then gets on the phone to “Giant Killer”—the Fleet Area Control Surveillance Facility in Virginia Beach, Virginia. This is the Navy air traffic control agency that handles all over-water military operations. [New York Times, 2/10/1997; Spencer, 2008, pp. 143, 149] Protocol requires that, because the Langley jets are in Giant Killer’s airspace, the Navy facility is responsible for directing them until they reach the airspace of the FAA’s Washington Center, where FAA controllers will take over.
Navy Controller Unconcerned - Citino and Huckabone speak to the Navy air traffic controller who is handling the three Langley fighters, but the controller appears not to grasp the urgency of the situation. Huckabone says, “Those fighters need to go north toward Baltimore, and now!” The Navy controller asks: “You’ve got [the Langley F-16s] moving east in airspace. Now you want ‘em to go to Baltimore?” Huckabone says yes, and adds, “We’re not gonna take ‘em in Whiskey 386.” He tells the Navy controller that, once the jets are heading toward Baltimore: “Have [the pilots] contact us on auxiliary frequency 2-3-4 decimal 6. Instead of taking handoffs to us and us handing ‘em back, just tell [the FAA’s Washington] Center they’ve got to go to Baltimore.” The Navy controller responds: “All right, man. Stand by. We’ll get back to you.” He seems to lack any sense of urgency, and Citino snaps at him: “What do you mean, ‘We’ll get back to you’? Just do it!” After hanging up the phone, Huckabone jokes, “I’m gonna choke that guy!” Looking at his radar screen, he sees that the Langley F-16s are continuing to fly out over the ocean. [Vanity Fair, 8/1/2006; Spencer, 2008, pp. 149-150]

Entity Tags: Fleet Area Control and Surveillance Facility, William Huckabone, Northeast Air Defense Sector, Craig Borgstrom, Steve Citino

Timeline Tags: Complete 911 Timeline

Category Tags: All Day of 9/11 Events, Flight AA 77

Page 20 of 35 (3472 events)
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Categories

Key Events

Key Day of 9/11 Events (98)Key Hijacker Events (142)Key Warnings (33)

Day of 9/11

All Day of 9/11 Events (1255)Flight AA 11 (145)Flight UA 175 (95)Flight AA 77 (147)Flight UA 93 (232)George Bush (124)Dick Cheney (56)Donald Rumsfeld (35)Richard Clarke (34)Pentagon (121)World Trade Center (84)Shanksville, Pennsylvania (23)Alleged Passenger Phone Calls (64)Training Exercises (58)

The Alleged 9/11 Hijackers

Alhazmi and Almihdhar (328)Marwan Alshehhi (124)Mohamed Atta (189)Hani Hanjour (69)Ziad Jarrah (66)Other 9/11 Hijackers (138)Possible Hijacker Associates in US (33)Alleged Hijackers' Flight Training (68)Hijacker Contact w Government in US (34)Possible 9/11 Hijacker Funding (9)HIjacker Visas and Immigration (6)

Alhazmi and Almihdhar: Specific Cases

Bayoumi and Basnan Saudi Connection (47)CIA Hiding Alhazmi & Almihdhar (116)Search for Alhazmi/ Almihdhar in US (39)

Projects and Programs

Al-Qaeda Malaysia Summit (165)Able Danger (59)Phoenix Memo (27)Yemen Hub (70)

Before 9/11

Warning Signs (284)Insider Trading/ Foreknowledge (47)Pakistani ISI Links to 9/11 (59)Alleged Israeli Spy Ring (23)Counterterrorism Policy/Politics (192)Counterterrorism Action Before 9/11 (25)Military Exercises (70)1993 WTC Bombing (18)Other Pre-9/11 Events (38)

Warning Signs: Specific Cases

Foreign Intelligence Warnings (32)Bush's Aug. 6, 2001 PDB (40)Presidential Level Warnings (29)

The Post-9/11 World

9/11 Investigations (547)9/11 Related Criminal Proceedings (14)9/11 Denials (28)US Government and 9/11 Criticism (45)9/11 Related Lawsuits (22)Media (35)Other Events (73)

Investigations: Specific Cases

9/11 Commission (185)Role of Philip Zelikow (82)9/11 Congressional Inquiry (29)CIA OIG 9/11 Report (16)FBI 9/11 Investigation (94)WTC Investigation (111)

Other Al-Qaeda-Linked Figures

Anwar Al-Awlaki (15)Khalid Shaikh Mohammed (105)Mohammed Haydar Zammar (32)Nabil Al-Marabh (29)Osama bin Laden (9)Ramzi Bin Al-Shibh (65)Zacarias Moussaoui (152)Al-Qaeda's Hamburg Cell (111)
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